JP6831481B2 - Vehicle damage assessment methods, damage assessment clients and computer readable storage media - Google Patents

Description

The present application belongs to the technical field of vehicle damage assessment and particularly relates to vehicle damage assessment methods, damage assessment clients and computer readable storage media.

Alternate citation of related applications This application is based on a Chinese patent application filed with the Priority Bureau of China on May 08, 2017, with the application number CN2017103177735 and the name "Vehicle Damage Assessment Method and Damage Assessment Client". Priority is claimed, all of which is incorporated herein by reference.

In recent years, with the rapid increase in the number of automobiles owned in China, the automobile insurance industry has also developed rapidly. Damage assessment of vehicle accidents is a very important part of automobile insurance. Normally, when an insured vehicle is involved in a traffic accident, an insurance company's on-site investigator and damage inspector usually send the on-site or 4S store (Sales, Spare Part), after-sales service (Service), and feedback (Survey). ) And a car dealership that provides four services), and in cooperation with the damage confirmation and amount confirmation personnel, complete the work of accident damage assessment and compensation.

Conventionally, in insurance companies and automobile maintenance shops, most of the accident vehicle estimation and damage assessment systems used for vehicle damage assessment are operated by PC terminals, so that vehicle damage assessment cannot be performed promptly.

In addition, damage assessment / estimation is a matter that the insurance company and the automobile maintenance shop decide in a meeting, but there are differences in the common terms, judgment criteria, worker capacity, auxiliary equipment used, etc. regarding damage assessment / estimation. As such, it is difficult to reach a common understanding, and there is no fair and reasonable means of auxiliary exchange. Furthermore, automobiles from many countries are sold in China, and the parts search method of each manufacturer is different, which makes it difficult to obtain parts information and damage assessment / estimation.

In addition, at present, insurance companies and automobile maintenance shops lack systemization and standardization work, and there are a large number of manually input items, so it is necessary for a large number of people to perform risk checks.

Due to each of the above causes, it is a problem to be solved to realize a damage assessment / estimation method that can unify the damage assessment / estimation criteria and has excellent applicability quickly.

The vehicle damage assessment method, the damage assessment client and the computer readable storage medium according to the present application realize the vehicle damage assessment / estimation with excellent quickness and adaptability by creating the same damage assessment / estimation standard.

In order to solve the above problems in the prior art, the vehicle damage assessment method according to the embodiment of the present application corresponds to a step of receiving input information from a user, which is information on the vehicle damage position, based on the input information. It includes a step of specifying information on the damaged position component and a processing method, and a step of generating damage estimation information based on the damaged position component information and the processing method.

It is preferable to include a step of receiving VIN which is a vehicle identification number input by the user before the step of receiving the input information from the user.

When the input information is character information, the step of specifying the information of the corresponding damaged position part and the processing method based on the input information includes a step of changing the character information to the official part name and an existing part. Depending on the relationship, the step of selecting all the parts corresponding to the official part name and the part information corresponding to the VIN from all the parts are specified as the information of the damaged position part and the information of the corresponding processing method. It is preferable to include steps.

When the input information is voice information, the step of specifying the information of the corresponding damaged position component and the processing method based on the input information includes a step of changing the voice information to character information and a step of converting the character information into a component. The step of changing to the official name, the step of selecting all the parts corresponding to the official part name according to the relationship with the existing parts, and the damage position by specifying the part information corresponding to the VIN from all the parts. It is preferable to include the information of the parts and the step of making the information of the corresponding processing method.

It is preferable to further include a step of identifying the vehicle type of the damaged vehicle based on the VIN and a step of displaying a schematic diagram of the vehicle corresponding to the vehicle type.

The vehicle in the schematic diagram of the vehicle is preferably partitioned into an established body region containing a plurality of, each containing at least one component.

The schematic view of the vehicle preferably includes a plan view of the vehicle and a side view of the vehicle.

When the schematic view of the vehicle is a plan view of the vehicle, each established body region includes a plurality of small cubes representing the parts, and each established body region includes at least one part, depending on the coordinate system of the parts. Is preferable.

When the input information is a handwritten mark in the schematic diagram of the vehicle by the user, the range of the handwritten mark covers the step of specifying the information of the corresponding damaged position component and the processing method based on the input information. The step of specifying the existing body area, the step of specifying the information of the parts in the established body area as the selection waiting damage position information, the selection waiting damage position information and each selection waiting damage position that can be selected by the user. It is preferable to include a step of displaying the selection waiting processing method information corresponding to the information and a step of determining the information of the damaged position component corresponding to the input information and the processing method based on the selection operation of the user.

When the schematic view of the vehicle is a plan view of the vehicle and the number of the established body areas covered by the range of the handwritten mark is more than one, the step of displaying the damage position information waiting for selection is provided for each existing. Each of the handwritten marks is in the order of the step of determining the size of the range of the handwritten mark in the three-dimensional area and the ratio of the overlapping area of the handwritten mark area and each established body area to the total area of the established body area. It is preferable to include a step of arranging and displaying information on parts in the established body area corresponding to.

When the schematic view of the vehicle is a side view of the vehicle, the number of established body areas in the side view of the vehicle is a predetermined number, and the predetermined number of established body areas are arranged in order from bottom to top. Is preferable.

When the number of the established body area covered by the range of the handwritten mark is more than one, the step of specifying the information of the part in the established body area as the damage position information waiting for selection is covered by the handwritten mark. It is preferable to include a step of specifying the established body region and a step of determining the information of the parts in each of the specified established body regions as the damage position information waiting for selection.

The step of generating the damage estimation information based on the damaged position component information and the processing method preferably includes a step of calculating the repair cost based on the VIN, the damaged position component information and the processing method.

The step of calculating the repair cost based on the VIN, the damaged position part information and the processing method includes a step of calculating the repair cost according to the automatic adjustment algorithm based on the VIN, the damaged position part information and the processing method. The automatic adjustment algorithm is preferably an algorithm that adjusts the repair cost calculated based on the VIN, the damage position selected by the user and the treatment method, and adjusts the repair cost of association, duplication and mutual exclusion.

The step of calculating the repair cost based on the VIN, the damaged position part information and the processing method incorporates the maintenance shop calculation parameter and the special adjustment element calculation parameter based on the VIN, the damaged position part information and the processing method. , It is preferable to include a step of calculating the repair cost.

After the step of generating the damage estimate information based on the damage position component information and the processing method, the step of generating the damage assessment estimate based on the damage estimate information and the two-dimensional code corresponding to the damage assessment estimate. Includes a step of generating the two-dimensional code and a step of pushing the two-dimensional code to the user so that the user can read the two-dimensional code to acquire and edit the damage assessment quotation information and state. Is preferable.

The vehicle damage assessment client according to the present application specifies a receiving unit that receives input information from a user, which is information on the vehicle damage position, and a first method of specifying information and a processing method of the corresponding damaged position component based on the input information. It has a processing unit of the above and a second processing unit that generates damage estimation information based on the information of the damaged position component and the processing method.

It is preferable that the receiving unit is further configured to receive VIN which is a vehicle identification number input by the user.

When the input information is character information, the first processing unit changes the character information to the official part name, and selects all the parts corresponding to the official part name according to the relationship with the existing parts. , It is preferable that the component information corresponding to the VIN is specified from all the components and used as the information of the damaged position component and the information of the corresponding processing method.

When the input information is voice information, it is preferable that the first processing unit is configured to change the voice information into character information.

It is preferable that the first processing unit further includes a vehicle schematic diagram display unit that further identifies the vehicle type of the damaged vehicle based on the VIN and further displays a schematic diagram of the vehicle corresponding to the vehicle type.

The vehicle in the schematic diagram of the vehicle is preferably partitioned into an established body region containing a plurality of, each containing at least one component.

The schematic view of the vehicle preferably includes a plan view of the vehicle and a side view of the vehicle.

When the input information is a handwritten mark in the schematic view of the vehicle by the user, the first processing unit identifies an established body area covered by the range of the handwritten mark, and a component in the established body area. The selection waiting processing method corresponding to the selection waiting damage position information and each selection waiting damage position information, which is configured to specify the information of the selection waiting damage position information as the selection waiting damage position information, and the selection waiting information display unit can be selected by the user. The second processing unit is configured to display information, and the second processing unit is configured to determine information and a processing method of the damaged position component corresponding to the input information based on the user's selection operation. preferable.

When the schematic view of the vehicle is a plan view of the vehicle and the number of the established body areas covered by the range of the handwritten mark is more than one, the first processing unit occupies each established body area. The ratio of the area where the handwritten mark area and each established body area overlap to the total area of the established body area, which is configured to determine the size of the handwritten mark range. It is preferable that the information of the parts in the established body area corresponding to each handwritten mark is arranged and displayed in order.

When the schematic view of the vehicle is a side view of the vehicle, the number of established body areas in the side view of the vehicle is a predetermined number, and the predetermined number of established body areas are arranged in order from bottom to top. Is preferable.

When the range of the handwritten mark covers more than one established body area, the first processing unit identifies the established body area covered by the handwritten mark, and each identified existing body area is specified. It is preferable that the information of the parts in the three-dimensional region is determined as the damage position information waiting for selection.

The second processing unit is preferably configured to calculate the repair cost based on the VIN, the damaged position component information and the processing method.

The second processing unit calculates the repair cost according to the automatic adjustment algorithm based on the information of the VIN and the damaged position component and the processing method, and the automatic adjustment algorithm uses the VIN, the damaged position and the processing selected by the user. It is preferred that the algorithm adjusts the repair costs calculated based on the method and adjusts the repair costs for association, duplication and mutual exclusion.

It is preferable that the second processing unit is configured to calculate the repair cost by incorporating the maintenance shop calculation parameter and the special adjustment element calculation parameter based on the VIN, the information of the damaged position part and the processing method. ..

The second processing unit is configured to generate a damage assessment estimate based on the damage estimate information, and the third processing unit generates a two-dimensional code corresponding to the damage assessment estimate, and the two It is preferably configured to push the dimensional code to the user.

The non-volatile computer-readable storage medium in which the processor-executable program code according to the present application is stored is characterized in that the above-mentioned vehicle damage assessment method can be executed by the processor based on the program code. To do.

The present application has at least the following advantages over the prior art.

In this application, the user can promptly and accurately obtain the specific damage information of the failed vehicle on the mobile terminal by the method of identifying the vehicle damage position information input by the user and determining the information of the corresponding damaged position part and the processing method. It can be finalized and standardized information can be circulated between different departments of the same organization and between different organizations to reduce communication costs and improve the efficiency of damage assessment and compensation. Further, since damage estimation information can be generated based on the damage position component information and the processing method, manual input and output can be reduced, human cost can be reduced, efficiency can be improved, and complicated work during manual input can be performed. And avoided problems due to typos.

In order to more clearly explain the technical proposal of the examples of the present application, the drawings necessary for explaining the examples will be briefly described. The drawings below show only a portion of the examples of the present application and do not limit the scope. Those skilled in the art can obtain other related drawings based on these drawings without using the invention ability.

It is a schematic flow chart of the method of vehicle damage assessment by this application. It is a simple schematic diagram of the plan view of a 3-box 4-door vehicle according to the present application. It is a simple schematic diagram of the side view of a 3-box 4-door vehicle according to this application. It is a simple schematic diagram of the plan view of a 3-box 4-door vehicle according to a specific example in this application. It is a simple schematic diagram of the side view of a 3-box 4-door vehicle according to a specific example in this application. It is a block diagram of the vehicle damage assessment client by this application.

Hereinafter, examples of the present application will be described, and examples are illustrated by drawings, and the same or similar elements with the same or similar reference numerals, or elements having the same or similar functions are represented. Examples described with reference to the following drawings are exemplified and merely explain the present invention, and are not limited to the present invention.

Further, unless otherwise specified, "one", "one", "the above" and "the" used in the present specification may refer to a plurality of things. Further, the term "including" as used in the specification of the present invention refers to having the described features, integers, steps, operations, elements and / or members, but one or more other. It does not mean excluding having or adding features, integers, steps, operations, elements, members and / or groups thereof. Note that the element is "connected" or "coupled" to another element, one element may be directly connected or coupled to another element, or may be performed via an intermediate element. The "connection" or "coupling" used herein may include a wireless connection or a wireless coupling. As used herein, the meaning of the term "and / or" is to include all, or any one unit, or a combination of all of one or more related items.

Also, unless otherwise defined, all terms used herein, including technical and scientific terms, have the same meaning as understood by those skilled in the art to which this application belongs. It should be noted that the terms defined in a general-purpose dictionary should be understood to have a meaning consistent with the meaning in the prior art, and should be interpreted in an idealized or overly formal sense unless there is a different definition. is not it.

As shown in FIG. 1, the method of vehicle damage assessment according to the present application includes the following steps.

Step 101 receives input information from the user. Here, the input information is information on the vehicle damage position. In this embodiment, the vehicle may be any kind of vehicle, and is not specifically limited to this embodiment.

Prior to the step of receiving the input information, the step of receiving the vehicle identification number (VIN: Vehicle Identification Number) input by the user is included. The vehicle identification number, VIN, is composed of 17-digit alphanumeric characters and is a unique code used to identify information such as an automobile manufacturer, an engine, and other performance.

The method further includes a step of identifying a vehicle type of a damaged vehicle based on the VIN and a step of displaying a schematic diagram of a vehicle corresponding to the vehicle type.

In this step, it is also possible to call a schematic diagram of the vehicle based on the VIN information, and to call in advance the information of the parts corresponding to each established body area constituting the vehicle based on the VIN information. Specifically, the vehicle type (vehicle type such as 3 box 4 door, 2 box 5 door, SUV, MPV, 3 box 2 door, etc.) is specified based on the VIN information, and a schematic diagram of the vehicle of the corresponding vehicle type is called. As shown in FIGS. 2 and 3, the schematic view of the vehicle includes a plan view of the vehicle and a side view of the vehicle. Specifically, the vehicle type (vehicle type such as 3 box 4 door, 2 box 5 door, SUV, MPV, 3 box 2 door, etc.) is specified based on the VIN information, and each of the vehicles constituting the vehicle is based on the corresponding vehicle type. It is also possible to call in advance the information of the parts corresponding to the established body area.

In the present embodiment, the established body region may be understood as a number of three-dimensional regions in which the vehicle is spatially divided in advance in the schematic diagram of the vehicle. When the schematic view of the vehicle is a plan view of the vehicle, a three-dimensional area is set in advance by one method, and when the schematic view of the vehicle is a side view of the vehicle, a three-dimensional area is set in advance by another method. It is possible.

FIG. 2 shows a plan view of the vehicle. In the plan view of the vehicle, the vehicle is arranged in the horizontal direction (from left to right), the vertical direction (from the front bumper to the rear bumper), and the height direction of the solid. It is a three-dimensional cube made up of, and the vehicle is made into a box shape made up of about 300 small cubes, each representing one part. That is, each part can be represented by three-dimensional coordinates, and the corresponding part name can be searched for by each coordinate. The physical position of the component can be converted into data by the coordinate system. This makes it possible to identify damaged parts and propose parts quickly and quantitatively by computer algorithms.

In this embodiment, not only 300 small cubes are always set, but other numbers may be set, and a specific number can be determined depending on the vehicle type. Specifically, it is possible to determine the number using at least one of the vehicle manufacturer (A or B), vehicle type (A's SUV), the total length of the vehicle, and the like as parameters.

For example, a numerical value (immediately, the number of the above-mentioned small cubes) may be set according to each vehicle of each vehicle type produced by each trader, and according to each vehicle of each vehicle type produced by each trader at a different time. You may set a numerical value (immediately, the number of the above small cubes).

In this embodiment, the number of small cubes is not always determined by the above parameters, and other parameters may be used. Any parameter may be used as long as it can distinguish vehicles of each vehicle type.

When the schematic view of the vehicle is a plan view, the plan view of the vehicle is divided into a plurality of established body regions, and each established body region includes a plurality of small cubes representing the parts depending on the coordinate system of the parts, and each established body. Each region contains at least one component. The information of the part represented by each small cube in the established body area is read by the set part information search method. As a result, in the process of damage assessment, the information of the parts suitable for the corresponding VIN is surely called up and incorporated into the damage assessment quotation.

The parts information retrieval method is specifically as follows. First, a part official name database and a part common name database are constructed, the official name of each part is stored in the part official name database, and the general common name of each part is stored in the part common name database. For example, "front bumper face" is generally called "bumper", in which case "front bumper face" is the name registered in the parts official name database, and "bumper" is the name registered in the parts common name database. Become. Then, after constructing the parts official name database and the parts common name database, the parts names in the parts official name database are associated with the corresponding parts of each brand to establish a unique and reliable relationship. If the user enters a part name (eg, "front bumper face", usually referred to as "bumper"), the part name entered by the user based on the part common name database is changed to the part official name and related. Select the relevant parts group according to the relationship. Here, the parts group includes the front bumper face of each individual model of each manufacturer. Finally, the only part corresponding to the VIN is identified from the parts group according to the shipping specifications of the parts corresponding to the VIN information, and the corresponding part number, the reference retail price, and the selectable repair method are output.

In this embodiment, the repair method of each part may be updated based on the experience of repair, or the reference retail price of each part may be updated according to the fluctuation of the market price. The update method includes manual update and automatic update.

For example, the market price of each part is automatically acquired, and when the difference between the current registration price and the market price exceeds the threshold value, the market price can be updated with respect to the current registration price of the part. You may manually enter the renewal price.

In the side view of the vehicle, the number of established body regions is set to a predetermined number, and in the embodiment of the present application, the number of established body regions is set to four, which will be specifically described. FIG. 3 shows a side view of the vehicle, in which the portion between the two adjacent lines is one established body region, which is partitioned by four lines (g, f, e and d). The bottom line (d in FIG. 3) and the part below the line are defined as one established body area. The four lines are the floor position line (d) in the car, the seat / seat seat position line (f) in the car, the instrument panel position line (e) in the car, and the car ceiling position line (g), respectively. Is. Then, the four partitioned existing body areas are arranged in order from the bottom to the top.

In this embodiment, the side view of the vehicle is not limited to four established body regions, and may be three or five, and is not limited in this embodiment.

In the side view of the vehicle, it is also possible to determine the number of established body regions by using at least one of the vehicle manufacturer (A company or B company), the vehicle type (A company SUV), the total length of the vehicle, and the like as parameters.

Step 102 identifies the corresponding damaged position component information and processing method based on the input information.

In this step, the following situations (text information, voice information, and handwritten marks) are divided according to the content of the input information, and each of them will be described.

When the input information is character information, it is specifically as follows.

The step of specifying the information of the corresponding damaged position part and the processing method by the input information is specifically the step of changing the character information to the part official name and the part official name according to the relational relationship with the existing part. Includes a step of selecting all the corresponding parts and a step of identifying the parts information corresponding to the VIN from all the parts and using the information of the damaged position part and the information of the corresponding processing method.

Further, when the input information is voice information, a step of changing the voice information to character information is included before the step of changing the character information to the official part name. Further, a step of changing the character information to the official part name, a step of selecting all the parts corresponding to the official part name according to the relationship with the existing parts, and a part corresponding to the VIN from all the parts. Includes steps to identify information to provide information on damaged location parts and relevant processing methods.

This step is, for example, as follows. When the input information from the user is "Please give me one bumper", based on the input information, change the "bumper" to the "front bumper face" which is the official name of the part, and the "front bumper face" corresponds. Select all parts of each brand and each model. Then, based on the VIN input by the user, the "front bumper face" corresponding to the VIN is searched for, the "front bumper face" corresponding to the VIN is specified as the information of the damaged position part, and the "front bumper face" is replaced. The processing method to be performed is specified as an appropriate processing method.

Specifically, the process of changing the "bumper" to the "front bumper face", which is the official part name, changes the part name input by the user to the official part name based on the common part name database.

When the input information is a handwritten mark on the schematic diagram of the vehicle by the user, the specific information is as follows.

The steps for specifying the information of the corresponding damaged position component and the processing method based on the input information are specifically a step for specifying the established body area covered by the range of the handwritten mark and the established body area. A step of specifying the component information in the above as the selection waiting damage position information, a step of displaying the selection waiting damage position information and the selection waiting processing method information corresponding to each selection waiting damage position information, which can be selected by the user, and The step includes determining the information of the damaged position component corresponding to the input information and the processing method based on the user's selection operation.

In this embodiment, the schematic view of the vehicle may be a plan view of the vehicle (applicable to a general collision) or a side view of the vehicle (applicable to a sunken or flooded vehicle) depending on the scene of damage assessment. It is possible.

When the schematic view of the vehicle is a plan view of the vehicle and the number of established body areas covered by the range of the handwritten mark is more than one, the step of displaying the selection waiting damage position information is specifically. , The step of determining the size of the range of the handwritten mark in each established body area, and the ratio of the overlapping area of the handwritten mark area and each established body area to the total area of the established body area, respectively. It includes a step of arranging and displaying information on parts in the established body area corresponding to the handwritten mark.

This step is, for example, as follows. As shown in FIG. 4, the plan view of the vehicle includes a plurality of established body regions. It is assumed that the user input information is in the range of the circled marks in the plan view of the vehicle. In this case, based on the circled mark, the established body area covered by the range of the circled mark is specified as three established body areas a, b, and k, and the circled mark is specified. It is determined that the order of the ratio of the area where the circled mark area and the three established body areas a, b, and k overlap to the total area of the established body area is b> a> k. Information on parts in each established body area and corresponding processing methods that can be selected by the user are arranged and displayed in order of size. That is, the information of the parts in the established body area b and the corresponding processing method are displayed preferentially, then the information of the parts in the established body area a and the corresponding processing method are displayed, and finally the parts in the established body area k. Display information and applicable processing methods.

In this embodiment, the information on the parts in the established body area b and the corresponding processing method are displayed, and the information on the parts in the established body area a and the established body area k and the corresponding processing method are hidden. Is also possible. When the user clicks on the invisible established body area a, the information on the parts in the established body area a and the corresponding processing method are displayed. At this time, the information on the parts in the established body area b and the established body area k and the corresponding The processing method to be performed is hidden.

When the schematic view of the vehicle is a side view of the vehicle and the number of the established body areas covered by the range of the handwritten mark is more than one, the information of the parts in the established body area is used as the damage position information waiting for selection. The specifying step specifically includes a step of specifying the established body area covered by the handwritten mark and a step of determining the information of the parts in each specified established body area as the damage position information waiting to be selected. ..

This step is, for example, as follows. As shown in FIG. 5, the side view of the vehicle includes four established body regions d, e, f and g, and the user input information is the range of the circled marks in the side view of the vehicle. Based on the circled mark, the established body area covered by the circled mark is identified as having two established body areas d and the established body area e, and the user can use the circled mark. Information on parts in the two established body regions d and the established body region e that can be selected and the corresponding processing method are displayed respectively. That is, the information of the parts in the established body area d and the corresponding processing method, and the information of the parts in the established body area e and the corresponding processing method are displayed. Then, the information on the parts in the two established body regions and the corresponding processing method may be arbitrarily arranged and displayed.

In this embodiment, it is also possible to add a handwritten mark of a regular figure on the schematic diagram of the vehicle. For example, a floating toolbar containing various rule figures such as rectangles, circles, squares, and triangles is displayed in the upper left (or upper right) of the schematic diagram of the vehicle. When the user clicks the rectangle and clicks a certain position in the schematic diagram of the vehicle again, one size-adjustable rectangular frame appears, and the handwritten mark is realized by the user operation of freely enlarging or reducing the rectangular frame. be able to.

In this embodiment, the floating toolbar is further provided with a pen tool. For example, as shown in FIGS. 4 and 5, a user can freely make a mark on a schematic diagram of a vehicle by using a pen tool to realize a handwritten mark.

The handwritten mark method in the above two specific examples is merely a preferable handwritten mark method selected for explaining the specific embodiment of the present application, and the handwritten mark method is not limited to this, and other All of the handwritten mark methods belong to the scope of protection of this application.

Step 103 generates damage estimation information based on the damage position component information and the processing method.

In this step, it is also necessary to calculate the repair cost after the information of the corresponding damaged position part and the processing method are determined.

The step of generating the damage estimation information based on the damage position component information and the processing method specifically includes a step of calculating the repair cost based on the VIN, the damage position and the processing method.

The repair cost includes the repair cost by the price of the part at the damaged position and the treatment method. When calculating repair costs, the non-user selection part, that is, the part selected by the intelligent association operation of the system and the system duplication, mutual exclusion algorithm, so that the user can make a selection based on all content details. The part that is not recorded is also displayed to the customer for explanation.

In addition, the calculation of the repair cost includes three parts of a standard man-hour system, an automatic adjustment algorithm, and an adjustment coefficient.

The standard man-hour item system includes the following contents.
A. Man-hour item system The standard time is calculated based on a total of five repair items, including items for attaching / detaching normal parts, replacement items, sheet metal items, paint items, and other items depending on the country of manufacture of the vehicle and the vehicle type. It is possible to determine each calculation parameter in the man-hour item system based on VIN, damage position and treatment method. Calculate the standard repair time for repair items based on the factors involved in the above variables. For example, in the case of FAW-Volkswak's automobile bora, the front bumper face is damaged and needs to be replaced, and if it corresponds to a German compact car, it is removable + front bumper face + German + compact car based on the standard man-hour item system. The result of = 0.5 hours can be calculated.

B. Automatic adjustment algorithm The step of calculating the repair cost based on the VIN, the damaged position part information and the processing method is specifically based on the VIN, the damaged position part information and the processing method, and the repair cost is calculated according to the automatic adjustment algorithm. Includes the step of calculating.

The automatic adjustment algorithm is an algorithm that adjusts the repair cost calculated based on the VIN, the damage position selected by the user, and the treatment method, and adjusts the repair cost of association, duplication, and mutual exclusion, and is related to man-hour items. It may be called a duplication / mutual exclusion calculation system.

Specifically, since it is possible to have relevance, duplication, and mutual exclusion between each repair item, an intelligent relational calculation logic between each repair item is created.
Relevance For example, bumper paint always involves the attachment and detachment of the bumper, so when the user selects a paint item, the man-hours for attaching and detaching the bumper are automatically calculated and included in the total repair time.
Duplicate For example, attaching and detaching the front bumper face and attaching and detaching the lower grill of the front bumper both require attachment and detachment work of the bumper, so when calculating the repair time, the work time of the duplicated item will not be recorded. ..
Mutual exclusion For example, when the user has already selected an item to replace the front fender panel (left) and then selected an item to repair the front fender panel (left), the replacement and repair of the front fender panel (left) Since it is impossible to perform the two operations together, the man-hours / costs for repairing the front fender panel (left) will not be recorded.

The step of calculating the repair cost based on the VIN, the damaged position part information and the processing method specifically calculates the maintenance shop calculation parameters and the special adjustment element based on the VIN, the damaged position part information and the processing method. Includes steps to incorporate parameters and calculate repair costs.

C. Hourly repair cost calculation model Since the labor cost of hourly repair of vehicles is greatly affected by factors such as region, repair route, brand, etc., each of the two types of automobile maintenance companies, 4S store and general general maintenance shop Based on the hourly repair cost, set a repair unit price calculation model with the vehicle brand, vehicle type, and region as adjustment factors.

D. Special adjustment factors Since the contracts between each insurance company and the automobile maintenance shop, and each automobile maintenance shop and the automobile parts sales agent are different, by setting a coefficient including parts discount, repair discount, other adjustment factors, etc. , Can be optimized according to the specific requirements of the customer.

A damage assessment estimate for the vehicle is generated based on the acquired damage position and treatment method selected by the user and the corresponding repair cost calculated.

Step 104 generates the damage assessment quotation and the two-dimensional code corresponding to the damage assessment quotation, and pushes the two-dimensional code.

Generate a damage assessment quote based on the damage quote information. A corresponding two-dimensional code is generated based on the damage assessment quotation. By pushing the two-dimensional code corresponding to the generated damage assessment quotation to the user, the user can read the two-dimensional code to acquire and edit the damage assessment quotation information and the state.

In addition, the damage assessment quotation has only one damage assessment quotation code consisting of a plurality of random codes, and when the user reads the two-dimensional code, the damage assessment quotation is obtained and the damage assessment quotation is read. It can be edited or edited.

As shown in FIG. 6, the vehicle damage assessment client according to the present application having the same concept as the above method is based on the receiving unit 610 that receives the input information from the user, which is the information on the vehicle damage position, and the input information. A first processing unit 620 that specifies the corresponding damaged position component information and a processing method, and a second processing unit 630 that generates damage estimation information based on the damaged position component information and the processing method. Have.

The receiving unit 610 is further configured to receive VIN, which is a vehicle identification number input by the user.

When the input information is character information, the first processing unit 620 changes the character information to the official part name, and changes all the parts corresponding to the official part name according to the relationship with the existing parts. It is configured to select, identify the component information corresponding to the VIN from all the components, and use it as the information of the damaged position component and the information of the corresponding processing method.

When the input information is voice information, the first processing unit 620 changes the voice information to character information, further changes the character information to the official part name, and determines the relationship with the existing parts. All the parts corresponding to the official part names are selected, and the part information corresponding to the VIN is specified from all the parts to be the information of the damaged position part and the information of the corresponding processing method. ..

The vehicle schematic diagram display unit 640 is configured to identify the vehicle type of the damaged vehicle based on the VIN and display a schematic diagram of the vehicle corresponding to the vehicle type.

Here, the vehicle in the schematic view of the vehicle is divided into a plurality of established body regions, and each established body region has at least one component, and the schematic view of the vehicle includes a plan view of the vehicle and a side view of the vehicle. including.

When the input information is a handwritten mark in the schematic view of the vehicle by the user, the first processing unit 620 specifies an established body area covered by the range of the handwritten mark, and the established body area. The selection waiting information display unit 650 is configured to specify the component information in the above as the selection waiting damage position information, and the selection waiting information display unit 650 corresponds to the selection waiting damage position information and each selection waiting damage position information that can be selected by the user. The second processing unit 630 is configured to display the waiting processing method information, and the second processing unit 630 is configured to determine the information of the damaged position component corresponding to the input information and the processing method based on the selection operation of the user. Has been done.

When the schematic view of the vehicle is a plan view of the vehicle and the number of the established body areas covered by the range of the handwritten mark is more than one, the first processing unit 620 occupies each of the established body areas. The ratio of the area where the handwritten mark area and each established body area overlap to the total area of the established body area, which is configured to determine the size of the handwritten mark range. It is configured to arrange and display the information of the parts in the established body area corresponding to each of the handwritten marks in the order of.

The schematic view of the vehicle is a side view of the vehicle, and the number of established body regions in the side view of the vehicle is a predetermined number, and the predetermined number of established body regions are arranged in order from bottom to top.

When the number of established body areas covered by the range of the handwritten mark is more than one, the first processing unit 620 identifies the established body area covered by the handwritten mark, and each of the identified areas. It is configured to determine the information of the parts in the established body area as the damage position information waiting to be selected.

The second processing unit 630 is configured to calculate the repair cost based on the VIN, damage location and treatment method.

Further, the second processing unit 630 is configured to calculate the repair cost according to an automatic adjustment algorithm based on the VIN, the information of the damaged position component and the processing method.

The automatic adjustment algorithm is an algorithm that adjusts the repair cost calculated based on the VIN, the damage position selected by the user, and the treatment method, and adjusts the repair cost of association, duplication, and mutual exclusion.

The second processing unit 630 is configured to calculate the repair cost by incorporating the maintenance shop calculation parameter and the special adjustment element calculation parameter based on the VIN, the information of the damaged position part and the processing method.

Further, the second processing unit 630 is configured to generate a damage assessment estimate based on the damage estimate information.

The third processing unit 660 is configured to generate a two-dimensional code corresponding to the damage assessment quotation and push the two-dimensional code to the user.

The above technical proposal based on this application fills the void of mobile damage assessment products in the market, and before this application, mobile damage assessment products that can accurately, quickly, quantitatively search and assess damaged parts. There was no. It uses a repair cost calculation model that is widely accepted in the market and fully considers the demands of market diversification. Then, the technical proposal enables on-site damage assessment for automobiles, and communication between automobile repairers and insurers can be achieved by fair standards and equipment. In addition, the process can be standardized by minimizing human differences within the insurer. Therefore, the efficiency of collaborative work within the industry can be significantly improved and the human cost can be significantly reduced.

As can be understood by those skilled in the art, the proposals described in each frame in these block diagrams and / or block diagrams and / or flow diagrams using computer program instructions and their block diagrams and / or block diagrams and / or It is clear that the combination of proposals described in the frame in the flow diagram can be realized. As will be appreciated by those skilled in the art, a block diagram disclosed in the present application by a general purpose computer, a professional computer or a processor of another programmable data processing method executing a computer program instruction and the processor of the computer or other programmable data processing method. And / or it is possible to implement the proposals described in one or more frames in the block diagram and / or the flow diagram.

Each module in the apparatus according to the present application may be integrated integrally or may be arranged separately. The above modules can be combined to form one module, or can be divided into a plurality of submodules.

As will be appreciated by those skilled in the art, the drawings are merely schematic diagrams of preferred embodiments, and the modules or flows in the drawings are not necessarily essential for implementing the proposal in this application.

As will be appreciated by those skilled in the art, the modules in the apparatus according to the embodiment may be distributed in the apparatus according to the embodiment according to the description of the embodiment, and may be appropriately modified to be different from the present embodiment. It may be placed on the device. The modules in the above embodiment can be combined to form one module, or can be divided into a plurality of submodules.

The numbers in this application are for illustration purposes only and do not represent the superiority or inferiority of the examples.

The above disclosure is merely a number of specific examples of the present application, and the present application is not limited thereto. Those skilled in the art may make minor improvements and improvements on the premise that they do not deviate from the principles of the present application, and any changes that can be conceived by those skilled in the art belong to the scope of protection of the present application.

Industrial Availability The method of vehicle damage assessment according to the examples of this application, the damage assessment client and the computer readable storage medium allow the user to quickly and accurately determine the specific damage information of the failed vehicle on the mobile terminal. It is possible, and standardized information can be diverted between different departments of the same organization and between different organizations to reduce communication costs and improve the efficiency of damage assessment and compensation. Further, since damage estimation information can be generated based on the damage position component information and the processing method, manual input and output can be reduced, human cost can be reduced, efficiency can be improved, and complicated work during manual input can be performed. And avoided problems due to typos.

Claims (15)

It is a method of vehicle damage assessment,
The step in which the receiving unit receives the input information from the user, which is the information on the vehicle damage position,
A step in which the first processing unit identifies information on the corresponding damaged position component and a processing method based on the input information.
A second processing unit includes a step of generating information on the damaged location part and repair cost estimation information based on the processing method .
The method of vehicle damage assessment is
A step of receiving the VIN which is the vehicle identification number input by the user before the receiving unit receives the input information from the user.
The step that the first processing unit identifies the model of the damaged vehicle based on the VIN,
The vehicle schematic display unit further includes a step of displaying a schematic diagram of the vehicle corresponding to the vehicle type.
When the input information includes a handwritten mark on the schematic diagram of the vehicle by the user
The method of vehicle damage assessment is
A step in which the first processing unit identifies an established body area covered by the range of the handwritten mark.
A step in which the first processing unit identifies information on a part in the established body region as damage position information waiting to be selected.
A step in which the selection waiting information display unit displays the selection waiting damage position information and the selection waiting processing method information corresponding to each selection waiting damage position information that can be selected by the user.
The first processing unit further includes, based on the user's selection operation, information on the damaged position component corresponding to the input information and a step of determining the processing method.
When the schematic view of the vehicle is a plan view of the vehicle and the number of the established body regions covered by the range of the handwritten mark is more than one,
The method of vehicle damage assessment is
A step of determining the size of the range of the handwritten mark occupied by each of the established body areas by the first processing unit.
In the established body area corresponding to each handwritten mark, the selection waiting information display unit occupies the total area of the established body area in the order of the ratio of the overlapping area of the handwritten mark area and each existing body area to the total area of the established body area. Steps to arrange and display part information,
A method of vehicle damage assessment characterized by further inclusion. If the input information includes character information, wherein the step of first processing unit, based on the input information, identifying the information and the processing method of the damage location to corresponding parts are
The step that the first processing unit changes the character information to the official part name,
A step in which the first processing unit selects all the parts corresponding to the official part name according to the relationship between the official part name and the corresponding part of each brand .
Wherein said first processing unit, characterized in that it comprises a step of the information of the processing method wherein VIN and to identify the corresponding part information to information and corresponding said damaged position component wherein all parts Item 1. The method for assessing vehicle damage according to item 1 . If the input information includes audio information, wherein the step of first processing unit, based on the input information, identifying the information and the processing method of the damage location to corresponding parts are
A step in which the first processing unit changes the voice information into character information,
The step that the first processing unit changes the character information to the official part name,
A step in which the first processing unit selects all the parts corresponding to the official part name according to the relationship between the official part name and the corresponding part of each brand .
Wherein said first processing unit, characterized in that it comprises a step of the information of the processing method wherein VIN and to identify the corresponding part information to information and corresponding said damaged position component wherein all parts Item 1. The method for assessing vehicle damage according to item 1 . The vehicle in a schematic view of the vehicle, a plurality of the vehicle damage assessment according to any one of claims 1 to 3, respectively, characterized in that it is divided into the existing solid region comprising at least one component Method. Schematic view of the vehicle, the method of vehicle damage assessment according to claim 4, characterized in that it comprises a side view of the a top view of the vehicle the vehicle. If schematic diagram of the vehicle is a plan view of the vehicle, by the coordinate system of the component, with a small cube that represents a part contains multiple to each of said existing solid region, comprises at least one component to each of said existing solid region The method for assessing vehicle damage according to claim 5 , wherein the vehicle is damaged. If schematic diagram of the vehicle is a side view of the vehicle, with the number of the existing three-dimensional region in the side view of the vehicle becomes a predetermined number, in the order the existing solid region of該既constant from bottom to top The method for assessing vehicle damage according to any one of claims 4 to 6 , wherein the vehicles are lined up. When the number of the existing three-dimensional region a range of the handwritten marks are cover more than one, the first processing unit, to identify the information of the parts in the existing stereoscopic region as said selected waiting damaged position information step Is
A step wherein the first processing unit, to identify the existing solid area where the handwritten marks are covered,
Wherein the first processing unit, the method of vehicle damage assessment according to claim 7, characterized in that the information of the part in each of said existing stereoscopic area specified and a step of determining as said selected waiting damaged position information .. The step in which the second processing unit generates repair cost estimation information based on the damaged position component information and the processing method is
The second processing unit, the VIN, according to any one of claims 1 to 8, comprising the step of calculating the repair cost based on the information and the processing method of the damaged position component Vehicle damage assessment method. The step of the second processing unit calculates a repair cost the VIN, on the basis of information and the processing method of the damaged position component,
Said second processing unit comprises the step of the VIN, on the basis of information and the processing method of the damaged position component, it calculates a repair cost according to the automatic adjustment algorithm,
The automatic adjustment algorithm, and wherein the VIN, the user adjusts the repair cost is calculated on the basis of the damage position and the processing method selected, relevant, an algorithm for adjusting the repair costs of the overlap and mutual exclusion The method of vehicle damage assessment according to claim 9 . The step of the second processing unit calculates a repair cost the VIN, on the basis of information and the processing method of the damaged position component,
The second processing unit, the VIN, on the basis of the information and the processing method of the damaged position part, incorporate garages calculation parameters and special adjusting element calculation parameters, characterized in that it comprises the step of calculating a repair cost The method for assessing vehicle damage according to claim 9 or 10 . After the step of the second processing unit generating repair cost estimation information based on the damaged location component information and the processing method.
The step that the second processing unit generates a damage assessment estimate based on the repair cost estimate information , and
A step in which the third processing unit generates a two-dimensional code corresponding to the damage assessment quotation, and
A third processing unit pushes the two-dimensional code to the user so that the user can read the two-dimensional code to acquire and edit the information and state of the damage assessment estimate. The method for assessing vehicle damage according to any one of claims 1 to 11 , wherein the method includes. A receiving unit that receives input information from the user, which is information on the vehicle damage position, and
Based on the input information, a first processing unit that specifies information on the corresponding damaged position component and a processing method, and
A second processing unit for generating a repair cost estimate information on the basis of information and the processing method of the damaged position component,
Vehicle schematic display unit and
Has a selection waiting information display unit,
The receiving unit receives VIN, which is a vehicle identification number input by the user, and receives the VIN.
The first processing unit identifies the model of the damaged vehicle based on the VIN and determines the vehicle type.
The vehicle schematic display unit displays a schematic diagram of a vehicle corresponding to the vehicle type.
When the input information includes a handwritten mark on the schematic diagram of the vehicle by the user
The first processing unit identifies an established body area covered by the range of the handwritten mark.
The first processing unit identifies the information of the parts in the established body region as the damage position information waiting to be selected, and determines the information.
The selection waiting information display unit displays the selection waiting damage position information and the selection waiting processing method information corresponding to each selection waiting damage position information that can be selected by the user.
The first processing unit determines the information of the damaged position component corresponding to the input information and the processing method based on the selection operation of the user .
When the schematic view of the vehicle is a plan view of the vehicle and the number of the established body regions covered by the range of the handwritten mark is more than one,
The first processing unit determines the size of the range of the handwritten mark in each of the established body areas.
The selection waiting information display unit is in the established body area corresponding to each handwritten mark in the order of the ratio of the overlapping area of the handwritten mark area and each of the established body areas to the total area of the established body area. A vehicle damage assessment client characterized by arranging and displaying information on parts . When the input information includes character information, the first processing unit changes the character information to the official part name, and the official part name corresponds to the relation between the official part name and the corresponding part of each brand. to elect all parts, and characterized by being configured so as to information of the processing method wherein VIN and to identify the corresponding part information to information and corresponding said damaged position component wherein all parts The vehicle damage assessment client according to claim 13 . A non-volatile computer-readable storage medium having executable program code is stored in the processor, based on the program code, perform the method according to any one of claims 1 to 12 wherein the processor A computer-readable storage medium characterized by being able to.

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