JP6624720B2 - Product sales system and product sales method - Google Patents

Description

  The present invention relates to a technology for selling goods via a network.

  The so-called online shopping, which sells products via a network such as the Internet, is widely known. In online shopping, a service is provided that provides not only the purchase of a product but also various information related to the product. For example, Patent Literature 1 describes that in a system for managing prescriptions online, a prescription management server distributes information (such as a dosing method) by e-mail based on identification codes of prescriptions. Patent Literature 2 describes that a product that a user desires to purchase is registered in advance online, and that product information is displayed at the next product search. Patent Literature 3 describes that a product is purchased from a product list provided from a store server and online credit card payment is performed.

JP 2007-122183 A JP-A-9-160977 JP 2013-77100 A

  For example, in certain services, such as a beauty salon, if a customer likes a product used in a store (eg, shampoo, treatment, or other hair care goods), the customer wants to purchase the product several days after returning home. I might think. However, the techniques disclosed in Patent Documents 1 to 3 cannot meet such demands of customers.

  On the other hand, the present invention provides a technique for allowing a customer to purchase a product used in a store later when he / she likes.

  A commodity sales system according to an embodiment of the present invention includes a server, a store terminal used in a store and communicating with the server, and a user terminal used by a user who uses the store and communicating with the server. The store terminal includes: an issuing unit that issues, to the user, a recording medium including a product identifier that specifies a product used by the user at the store, among the plurality of products, a medium identifier that specifies the recording medium; Transmitting means for transmitting product use information including a product identifier to the server, wherein the server stores a product use database storing product use information received from the store terminal; and detailed information on each of the plurality of products. The user terminal receives an input of a medium identifier of the recording medium possessed by the user. Receiving means, obtaining means for obtaining, from the server, detailed information of a product corresponding to the medium identifier received by the receiving means, and display means for displaying a list of products related to the detailed information obtained by the obtaining means. A second receiving unit that receives a purchase instruction for at least one product from the list, and a transmitting unit that transmits a purchase request including a product identifier of the product for which the purchase instruction has been received by the second receiving unit to the server. And the server further includes a selling unit that performs, in response to a purchase request transmitted from the user terminal, a process for selling a product corresponding to the purchase request to the user.

  A method for selling goods according to an embodiment of the present invention includes a step in which a store terminal issues to a user a recording medium including a product identifier that specifies a product used by a user in a store among a plurality of products; Transmitting the product usage information including the medium identifier and the product identifier identifying the recording medium to the server, and the server recording the product usage information received from the store terminal in a product usage database, A step in which a user terminal used by the user receives an input of a medium identifier of the recording medium possessed by the user; and the user terminal acquires detailed information of a product corresponding to the received medium identifier from the server. And a step in which the user terminal displays a list of products according to the acquired detailed information. Receiving the purchase instruction of at least one product from the list by the user terminal, and transmitting the purchase request including the product identifier of the product for which the purchase instruction has been received to the server; And performing, in response to a purchase request transmitted from the user terminal, processing for selling a product associated with the purchase request to the user.

  ADVANTAGE OF THE INVENTION According to this invention, the goods used in the store can be purchased later when a customer likes.

The figure which shows the outline | summary of the goods sales system 1 which concerns on one Embodiment. The figure which illustrates the functional configuration of the product sales system 1 The figure which illustrates the hardware constitutions of the server 10 The figure which illustrates the hardware constitutions of the shop terminal 20 The figure which illustrates the hardware constitutions of the user terminal 30 Sequence chart illustrating an operation according to an embodiment of the product sales system 1 Diagram illustrating a prescription The figure which illustrates the data registered in the prescription database 11 Sequence chart illustrating an operation according to an embodiment of the product sales system 1 The figure which illustrates the input screen of a prescription ID FIG. 3 is a diagram illustrating data registered in the product database 12. Diagram illustrating purchase screen

1. Configuration FIG. 1 is a diagram showing an outline of a product sales system 1 according to one embodiment. Here, an example in which the product sales system 1 is used for selling hair care goods used in a beauty salon will be described. The product sales system 1 has a server 10, a store terminal 20, and a user terminal 30. The server 10 is a server for selling products online. The store terminal 20 is installed in a store, and is used for inputting information on products used in providing (service) a service in the store. The store terminal 20 is operated by a user Ua who is a store clerk. The user terminal 30 is used by a user Uc who is a customer of the store to access the server 10 and purchase a product. The server 10, the store terminal 20, and the user terminal 30 are connected via a network 40. The network 40 is a communication network including the Internet and a mobile communication network. In the merchandise sales system 1, a plurality of servers 10, store terminals 20, and user terminals 30 may be included, but only one is shown here for simplicity of the drawing.

  An overview of the product sales system 1 will be described. First, a customer receives a treatment by a hairdresser at a beauty salon. In this treatment, various hair care goods such as shampoos and treatments are used. The hairdresser selects hair care goods to be used for the treatment according to the condition of the hair of the customer and the like. After the treatment, the hairdresser uses the store terminal 20 to issue paper (an example of a recording medium) on which a list of hair care goods used for the treatment is described. Hereinafter, this paper is referred to as a “prescription”. The beautician hands the prescription to the customer. If the customer likes or wants to purchase the hair care goods after returning to the house or at a later date, the customer accesses the site (server 10) described in the prescription from the user terminal 30. When accessing the server 10, the user terminal 30 displays a list of hair care goods used for treatment at the beauty salon. The customer selects the desired hair care goods from the list.

FIG. 2 is a diagram illustrating a functional configuration of the product sales system 1. In this example, the server 10 has a prescription database 11, a product database 12, a receiving unit 13, an extracting unit 14, a transmitting unit 15, and a selling unit 16, and the store terminal 20 has the receiving unit 2
1, a generating unit 22, an issuing unit 23, and a transmitting unit 24.
It has a receiving unit 31, an obtaining unit 32, a display unit 33, a receiving unit 34, and a transmitting unit 35.

In the store terminal 20, the receiving unit 21 receives an input of a product identifier for specifying a product used by a customer in a store among a plurality of products. The generation unit 22 generates data including the product identifier input via the reception unit 21. Issuing means 23
The recording medium (prescription) including the product identifier indicated by the data generated by the generating means 22 is issued to the customer. The transmission unit 24 transmits to the server 10 product use information including a medium identifier for specifying the recording medium and the product identifier.

  In the server 10, the prescription database 11 stores the product use information received from the store terminal 20. The product database 12 records detailed information of each of a plurality of products.

  In the user terminal 30, the accepting unit 31 accepts an input of a medium identifier of a recording medium possessed by a customer. The obtaining unit 32 obtains, from the server 10, detailed information of a product corresponding to the medium identifier received by the receiving unit 31. The display unit 33 displays a list of products according to the detailed information acquired by the acquisition unit 32. The receiving unit 34 receives an instruction to purchase at least one product from the list. The transmitting unit 35 transmits the purchase instruction received by the receiving unit 34 to the server 10.

  In the server 10, the receiving unit 13 receives the medium identifier from the user terminal 30. When the receiving unit 13 receives the medium identifier, the extracting unit 14 extracts the product use information corresponding to the medium identifier from the product use database. The transmitting unit 15 transmits a list of products included in the product use information extracted by the extracting unit 14 to the user terminal 30 that is the transmission source of the medium identifier. The selling unit 16 performs a selling process of the designated product according to a purchase instruction transmitted from the user terminal 30.

  FIG. 3 is a diagram illustrating a hardware configuration of the server 10. The server 10 is a computer device having a CPU 100, a ROM 101, a RAM 102, a storage 103, and a communication IF 104. The CPU 100 is a processor that executes a program and controls other hardware elements. The ROM 101 is a nonvolatile storage device that stores programs and data used for starting the server 10. The RAM 102 is a volatile storage device that functions as a work area when the CPU 100 executes a program. The storage 103 is a nonvolatile storage device that stores various programs and data. The communication IF 104 is an interface for performing communication via a network.

  In this example, the storage 103 stores a program for causing the computer device to function as a server in the product sales system 1 (hereinafter, referred to as a “server program”). The functions shown in FIG. 2 are implemented when CPU 100 executes the server program. The CPU 100 executing the server program is an example of the extracting unit 14 and the selling unit 16. The storage 103 is an example of a storage unit that stores the prescription database 11 and the product database 12. The communication IF 104 is an example of the receiving unit 13 and the transmitting unit 15.

  FIG. 4 is a diagram illustrating a hardware configuration of the shop terminal 20. The store terminal 20 is a computer device having a CPU 200, a ROM 201, a RAM 202, a storage 203, a communication IF 204, a display 205, a keyboard 206, and a printer 207. The store terminal 20 is, for example, a personal computer to which a display and a printer are connected. CPU 200 is a processor that executes a program to control other hardware elements. The ROM 201 is a non-volatile storage device that stores programs and data used to start the shop terminal 20. The RAM 202 is a volatile storage device that functions as a work area when the CPU 200 executes a program. The storage 203 is a nonvolatile storage device that stores various programs and data. The communication IF 204 is an interface for performing communication via a network. The display 205 is a display device that displays information. The keyboard 206 is an input device for inputting information to the CPU 200. The printer 207 is an image forming apparatus for forming an image on a recording medium (for example, paper).

  In this example, the storage 203 stores a program for causing the computer device to function as a store terminal in the product sales system 1 (hereinafter, referred to as a “store client program”). The functions shown in FIG. 2 are implemented by the CPU 200 executing the store client program. The CPU 200 executing the store client program is an example of the reception unit 21 and the generation unit 22. The printer 207 is an example of the issuing unit 23. The communication IF 204 is an example of the transmission unit 24.

  FIG. 5 is a diagram illustrating a hardware configuration of the user terminal 30. The user terminal 30 is a computer device having a CPU 300, a ROM 301, a RAM 302, a storage 303, a communication IF 304, a display 305, and a touch sensor 306. The user terminal 30 is, for example, a smartphone or a tablet terminal. The CPU 300 is a processor that executes a program and controls other hardware elements. The ROM 301 is a non-volatile storage device that stores programs and data used for starting the user terminal 30. The RAM 302 is a volatile storage device that functions as a work area when the CPU 300 executes a program. The storage 303 is a nonvolatile storage device that stores various programs and data. The communication IF 304 is an interface for performing communication via a network. The display 305 is a display device that displays information. Touch sensor 306 is an input device for inputting information to CPU 300. In this example, the touch sensor 306 is provided on the display surface of the display 305, and forms a so-called touch screen together with the display 305.

  In this example, the storage 303 stores a program for causing a smartphone or tablet terminal to function as a user terminal in the product sales system 1 (hereinafter, referred to as a “user client program”). The functions shown in FIG. 2 are implemented by the CPU 300 executing the user client program. The CPU 300 executing the user client program is an example of the acquisition unit 32. Touch sensor 306 is an example of receiving unit 31 and receiving unit 34. The display 305 is an example of the display unit 33. The communication IF 304 is an example of the transmission unit 35.

2. Operation FIG. 6 is a sequence chart illustrating an operation according to an embodiment of the product sales system 1. Before the start of the sequence chart of FIG. 6, a customer visits a beauty salon and undergoes a hairdresser's operation. FIG. 6 shows the exchange between the store terminal 20 and the server 10.

  In step S100, CPU 200 of store terminal 20 accepts an input of information related to hair care goods used in a treatment for a customer. This information is input via the keyboard 206 by a clerk at the beauty salon. The information input here is, for example, an identifier of a beauty salon (hereinafter, referred to as a “store ID”), an identifier of a customer (hereinafter, referred to as a “customer ID”), a date on which the treatment was performed, and an identifier of a used hair care product. (Hereinafter referred to as “product ID”).

  In step S110, CPU 200 generates prescription data (hereinafter, referred to as “prescription data”, an example of product use information) using the input information. When generating the prescription data, the CPU 200 acquires the detailed information of the product from the server 10. Details are as follows. The detailed information of the product is recorded in the product database 12. CPU 200 transmits a request for detailed information to server 10. This request includes the product ID. Upon receiving the request for the detailed information, the server 10 extracts the requested information from the product database 12 and transmits the extracted information to the store terminal 20 that has transmitted the request. Thus, the shop terminal 20 acquires the detailed information of the product.

  The prescription data includes an identifier for specifying the prescription (hereinafter, referred to as “prescription ID”). In step S120, CPU 200 controls printer 207 to output a prescription using the generated prescription data. In this example, paper on which information is printed by the printer 207 according to the data is output as a prescription. The beautician gives the output prescription to the customer.

  FIG. 7 is a diagram illustrating a prescription. In this example, the prescription describes the name of the store (salon name) “hair salon ABNC”, the name of the customer “Ichiko Suzuki”, and information on the products used in the treatment on the date of visit “June 15, 2015”. ing. Specifically, information on the product “JKL shampoo” and “JKL treatment” is described. The detailed information includes a description of the components of the product and a method of using the product.

  FIG. 6 is referred to again. In step S130, CPU 200 transmits the newly generated prescription data to server 10.

  In step S140, the CPU 100 of the server 10 registers the prescription data transmitted from the store terminal 20 in the prescription database 11.

  FIG. 8 is a diagram illustrating data registered in the prescription database 11. In the prescription database 11, for example, a prescription ID, a store ID, a customer ID, a visit date, and a product ID are recorded. When the new prescription data is registered in the prescription database 11 and the customer receives the prescription, the flow in FIG. 6 ends.

  FIG. 9 is a sequence chart illustrating an operation according to the embodiment of the product sales system 1. The flow of FIG. 9 is performed after the flow of FIG. FIG. 9 shows an exchange between the user terminal 30 and the server 10.

  In step S200, the CPU 300 of the user terminal 30 accesses the server 10 via the communication IF 304. The details are as follows. In this example, the user client program is a program for causing the user terminal 30 to function as a web browser. CPU 300 activates a user client program in response to a user instruction or the like. When a URL (Uniform Resource Locator) of the server 10 is input in the web browser, the CPU 300 accesses the server 10.

  Upon receiving access from the user terminal 30, the CPU 100 of the server 10 generates HTML data of a prescription ID input screen (step S210). The HTML data includes data for displaying a UI screen for inputting a prescription ID. CPU 100 transmits the generated HTML data to user terminal 30 (step S220).

  Upon receiving the HTML data from the server 10, the CPU 300 of the user terminal 30 displays a prescription ID input screen on the display 305 according to the received HTML data (step S230).

  FIG. 10 is a diagram exemplifying a prescription ID input screen. In this example, the input screen top page includes a text box 61 and a button 62. The text box 61 is an area for inputting a prescription ID. The button 62 is a button for transmitting the prescription ID input to the text box 61 to the server 10.

  FIG. 9 is referred to again. CPU 300 accepts the input of the prescription ID (step S240). The prescription ID is input via, for example, a touch screen. When the button 62 is pressed by the user, the CPU 300 transmits the prescription ID and the identifier of the own device input to the text box 61 to the server 10 (step S250).

  When receiving the prescription ID from the user terminal 30, the CPU 100 of the server 10 extracts the prescription data including the received prescription ID from the prescription database 11 (step S260). This data set includes the product ID of the hair care goods used in the treatment at the beauty salon. Further, the CPU 100 extracts the detailed information of the product corresponding to the product ID from the product database 12 (Step S270).

  FIG. 11 is a diagram illustrating data registered in the product database 12. In the product database 12, a product ID and detailed information are registered for each of the plurality of products. The detailed information includes, for example, a product name, a usage method, and a price.

  FIG. 9 is referred to again. In step S280, CPU 100 generates HTML data of a purchase screen using the extracted prescription data and detailed information (step S280). CPU 100 transmits the generated HTML data to user terminal 30 that is the transmission source of the prescription ID (step S290).

  When the HTML data of the purchase screen is received, CPU 300 of user terminal 30 displays a purchase screen for a product on display 305 according to the received HTML data (step S300).

  FIG. 12 is a diagram illustrating a purchase screen. In this example, the purchase screen includes a display of at least a part of the detailed information of the product (product name and price in this example), and buttons 71 and 72. The button 71 is a button for displaying detailed information of a product. When the button 72 is pressed, the CPU 300 transmits a purchase request to the server 10. The CPU 100 of the server 10 performs a purchase process according to the received purchase request.

  According to this embodiment, the goods used in the store can be purchased later when the customer likes.

3. Modifications The present invention is not limited to the above-described embodiment, and various modifications can be made. Hereinafter, some modified examples will be described. Two or more of the following modifications may be used in combination.

  The method of receiving input of information on the product used for the treatment in the store terminal 20 is not limited to the method via the keyboard 206. For example, the store terminal 20 may have a barcode reader, and information on the product may be input by reading a barcode added to the product with the barcode reader.

  The method of outputting a prescription is not limited to a method of printing a character string on paper. For example, the CPU 200 may convert the prescription data into a graphic (for example, a code image such as a so-called two-dimensional barcode) and control the printer 207 to print the graphic on paper. In this case, the user terminal 30 has a camera that reads this image. The user client program has a function of converting an image read by the camera into prescription data. In another example, the prescription data may be written to an IC card or a memory card and provided to a customer.

  The hardware configurations of the server 10, the store terminal 20, and the user terminal 30 are not limited to those illustrated in FIGS. The server 10, the store terminal 20, and the user terminal 30 may have any hardware configuration. For example, the user terminal 30 may be a so-called stationary PC instead of a smartphone.

  The product sales system 1 is not limited to those that sell hair care goods used in beauty salons. For example, the merchandise sales system 1 may be used for selling a serum or a cosmetic used in a beauty salon. The merchandise sales system 1 may be used in selling any merchandise as long as the merchandise is provided in a store.

  In the above-described embodiment, programs executed by the CPU 100 and the like include a magnetic recording medium (magnetic tape, magnetic disk (HDD, Flexible Disk), etc.), an optical recording medium (optical disk (CD (Compact Disk), DVD (Digital Versatile Disk))), a magneto-optical recording medium, or a computer-readable recording medium such as a semiconductor memory (flash ROM or the like). This program may be downloaded via a network such as the Internet.

DESCRIPTION OF SYMBOLS 1 ... Commodity sales system, 10 ... Server, 20 ... Store terminal, 30 ... User terminal, 11 ... Storage means, 12 ... Storage means, 13 ... Receiving means, 14 ... Extraction means, 15 ... Transmission means, 16 ... Sales means, 21 receiving means, 22 generating means, 23 issuing means, 24 transmitting means, 31 receiving means, 32 obtaining means, 33 display means, 34 receiving means, 35 transmitting means, 100 CPU, 101 .. ROM, 102 RAM, 103 storage, 104 communication IF, 200 CPU, 201 ROM, 202 RAM, 203 storage, 204 communication IF, 205 display, 206 keyboard, 207 printer, 300 ... CPU, 301 ROM, 302 RAM, 303 storage, 304 communication IF, 305 display, 3 6 ... touch sensor

Claims (4)

Server and
A store terminal that is used in a store that provides a service using a product to a user and communicates with the server,
Before used in place more than the retailer Kiyu over THE, and a user terminal communicating with the server,
The store terminal,
Issuing means for issuing, to the user, a recording medium on which information on a product used in a service provided by the user at the store among the plurality of products is recorded ;
Transmitting means for transmitting, to the server, product use information including a medium identifier for specifying the recording medium and a product identifier for specifying the product,
The server comprises:
A product use database that stores product use information received from the store terminal,
A product database that records detailed information of each of the plurality of products,
The user terminal,
Receiving means for receiving an input of a medium identifier of the recording medium possessed by the user;
Acquiring means for acquiring, from the server, detailed information of a product corresponding to the medium identifier accepted by the accepting means;
Display means for displaying a list of products according to the detailed information obtained by the obtaining means,
Second receiving means for receiving a purchase instruction for at least one product from the list;
Transmitting means for transmitting to the server a purchase request including a product identifier of a product for which a purchase instruction has been received by the second receiving means,
The server further comprises:
In accordance with a purchase request transmitted from the user terminal, a product sales system having sales means for performing a process for selling a product related to the purchase request to the user. The store is a beauty salon or beauty salon,
The product is a hair care product, a serum, or a cosmetic,
The service is an operation using a hair care product, a serum, or a cosmetic for a user.
The merchandise sales system according to claim 1. A server that communicates with a store terminal used in a store that provides a service using a product to a user,
Product use information received from the store terminal, in which information on a product used in a service provided by the user at the store among a plurality of products is recorded, and a recording medium issued to the user is specified. A product identifier database, and a product use database that stores product use information including a product identifier that specifies the product,
A product database that records detailed information of each of the plurality of products,
When the user receives the medium identifier from a user terminal used at a place other than the store, the detailed information of the product in which information on the product is recorded on the recording medium specified by the medium identifier in the product database Transmitting means for transmitting data of a purchase screen of the product to the user terminal,
Selling means for performing, in response to a purchase request transmitted from the user terminal via the purchase screen, a product for selling the product related to the purchase request to the user;
Server with A server, a store terminal that is used in a store that provides a service using a product to a user and communicates with the server, and a product sale that is used by the user in a place other than the store and has a user terminal that communicates with the server A method of selling goods in the system,
The store terminal, and issuing a recording medium in which information about the product that was used in the service by the user were provided in the shop of the plurality of items are recorded in the user,
A step wherein the store terminal is to transmit the product use information including a product identifier that identifies the medium identifier and the item identifying the recording medium to the server,
A step in which the server records product use information received from the store terminal in a product use database;
Before Kiyu chromatography The terminal includes a step of accepting the input of the medium identifier of the recording medium which the user has,
A step in which the user terminal acquires detailed information of a product corresponding to the received medium identifier from the server;
The user terminal, a step of displaying a list of products according to the obtained detailed information,
The user terminal receives a purchase instruction for at least one product from the list,
A step in which the user terminal transmits to the server a purchase request including a product identifier of the product for which the purchase instruction has been accepted;
A step in which the server, in response to a purchase request transmitted from the user terminal, performs processing for selling a product related to the purchase request to the user.

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