JP6673380B2 - Work management device and program - Google Patents

Description

  The present invention relates to a work management device and a program.

2. Description of the Related Art Conventionally, in store management, various information providing technologies using terminals in the store are known.
For example, there is disclosed a technique of combining appropriate fixed phrases based on customer data, purchase history data, and the like, creating a message specialized for a customer, and printing out the message (for example, see Patent Document 1).
Further, there is disclosed a technique for printing a message about a service item related to a variety matching a predetermined selection criterion on a receipt issued for each transaction (for example, see Patent Document 2).

  There is also known a technique for managing work instruction information (ToDo information) indicating the contents of work instructions (ToDo) of each employee involved in store operation. This ToDo information can be generally displayed on a screen of a terminal such as a PC installed in a backyard of a store, so that employees and managers can confirm the information.

JP 2001-126147 A JP-A-09-81863

  However, during the operation of the store, the employees and the managers are busy with their work, and it is difficult to always check the terminal screen installed in the backyard. Therefore, there is a problem that the contents of the ToDo information confirmed before the opening of business or the like are forgotten, and the operation of the store is hindered.

An object of the present invention is to make it possible to directly transmit a work instruction to each person in charge, and to easily confirm the content and completeness of the work instruction.

Claim 1 includes a storage management unit for storing and managing a storage means work instruction information for instructing the person to predetermined work, based on the timing of Oite operator is changed to the communication connected register terminal A search means for searching the storage means for the work instruction information in which the operator after the change is in charge, and the work instruction information searched by the search means, and the work instruction information is confirmed by the person in charge. Print instruction information for causing the register terminal to print confirmation registration information for registering the purport of registration, and completion registration information for registering that the person in charge of the work related to the work instruction information has been completed. Transmitting means for transmitting to the terminal.
Claim 8 is a storage management means for storing and managing the work instruction information for instructing a predetermined work in the storage means, and the register terminal connected to the communication terminal is notified to the notification destination based on the timing when the register terminal connected to the communication is opened. Search means for retrieving the work instruction information from the storage means, together with the work instruction information retrieved by the search means, confirmation registration information for registering that the person in charge has confirmed the work instruction information, and And transmitting means for transmitting, to the register terminal, print instruction information for causing the register terminal to print completion registration information for registering that the person in charge has completed the work related to the work instruction information.

ADVANTAGE OF THE INVENTION According to this invention, while using a register terminal, an appropriate work instruction can be printed and the work instruction can be directly transmitted to each person in charge, and the contents of the work instruction can be easily confirmed and the completion can be easily confirmed. it can.

It is a block diagram showing the main control composition of each device which constitutes the work management system concerning this embodiment. It is a figure showing an example of ToDo information data. It is a flowchart which shows the process at the time of opening a register terminal. FIG. 7 is a diagram illustrating an example of a receipt printed based on receipt print information. It is a flowchart which shows the process at the time of the person in charge of a register terminal changing. It is a flowchart which shows the process at the time of reading the barcode printed on the receipt.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

First, the configuration of the work management system 100 according to the present embodiment will be described.
As shown in FIG. 1, the work management system 100 includes a server device (work management device) 1, a client terminal 2, and a register terminal 3. In the work management system 100, the server device 1, the client terminal 2, and the register terminal 3 are communicably connected to each other by a communication network N. The communication network N is a communication network including a wired LAN (Local Area Network), a wireless LAN, a mobile communication network, the Internet, and the like. The number of client terminals 2 is not particularly limited.

The server device 1 is an information device such as a PC and a WS (Work Station). The server device 1 is a schedule management server that manages a work schedule, ToDo, and the like.
The server device 1 includes one or a plurality of servers deployed on the communication network N. In the present embodiment, one management server is used. However, for example, a plurality of server groups such as a web server, a DB server, and a storage server may be used.
As illustrated in FIG. 1, the server device 1 includes a control unit 11, an operation unit 12, a display unit 13, a storage unit 14, and a communication unit 15.

  The control unit 11 centrally controls the operation of the server device 1. Specifically, the control unit 11 is configured to include a CPU, a ROM, a RAM, and the like. The control unit 11 cooperates with the ROM developed in the work area of the RAM and the program data stored in the storage unit 14 in cooperation with the CPU. The respective parts of the device 1 are generally controlled.

  The operation unit 12 includes a keyboard having character input keys, numeric input keys, and keys associated with other various functions, a pointing device such as a mouse, and the like. The operation unit 12 receives an operation input from a user and responds to the operation input. An operation signal is output to the control unit 11.

  The display unit 13 includes a display such as an LCD (Liquid Crystal Display), and displays an image based on a display control signal output from the control unit 11 on a display screen.

  The storage unit 14 includes a hard disk drive (HDD), a semiconductor memory, and the like, and stores data such as program data and various setting data so that the control unit 11 can read and write the data. Further, the storage unit 14 stores ToDo information data 140 which is work instruction information indicating the content of the ToDo (work instruction). That is, the storage unit 14 functions as a storage unit of the present invention.

  As shown in FIG. 2, the ToDo information data 140 indicates an ID 141 that is a number for managing the ToDo so as to be identifiable, a title 142 indicating the name of the ToDo, a content 143 indicating the content of the ToDo, and a person in charge of executing the ToDo. The person in charge 144, the expiration date and time 145 indicating the execution deadline of ToDo, the notification start date and time 146 indicating the date and time when the notification of ToDo is started, the repetition 147 indicating the setting of the repetition of the ToDo notification, and the notification date and time 148 indicating the date and time of executing the ToDo notification. The notification destination 149 indicating the notification destination that executed the ToDo notification, the confirmation date 150 indicating the date and time when the ToDo notification was confirmed, the completion date 151 indicating the date and time when the ToDo was completed, and the registrant 152 indicating the registrant of the ToDo are obtained. It is configured.

The value of the repetition 147 is defined as 0 to 2. Specifically, “0” is set when notifying the notification repeatedly, “1” is set when the notification is repeated until the person in charge confirms, and “2” is set when the notification is repeated until ToDo is completed.
The value of the notification destination 149 is represented by a 10-digit number (however, the value of each digit is “0” or “1”), and the number of each digit is a terminal to be notified (register terminal 3, client terminal 2). Is associated with. In the present embodiment, the first digit of the 10-digit number corresponds to “register terminal 3 whose person in charge has been changed (designated)”, and the second digit corresponds to “opened register terminal 3”. Correspondingly, the third digit corresponds to "other situations (e-mail notification, etc.)", and the fourth and subsequent digits are not particularly associated with a terminal. As the value of the notification destination 149, “1” is set to the digit of the digit associated with the terminal to be notified, and “0” is set to the digits of the other digits.

  The communication unit 15 is a communication interface having a communication IC (Integrated Circuit), a communication connector, and the like, and performs data communication via the communication network N using a predetermined communication protocol under the control of the control unit 11.

The client terminal 2 is an information device such as a PC, a tablet terminal, a smartphone, and a mobile phone.
As shown in FIG. 1, the client terminal 2 includes a control unit 21, an operation unit 22, a display unit 23, a storage unit 24, and a communication unit 25.

  The control unit 21 centrally controls the operation of the client terminal 2. Specifically, the control unit 21 is configured to include a CPU, a ROM, a RAM, and the like. The control unit 21 cooperates with the ROM developed in the work area of the RAM and the program data stored in the storage unit 24 in cooperation with the CPU. The respective parts of the terminal 2 are totally controlled.

  The operation unit 22 includes a keyboard having character input keys, numeric input keys, keys associated with various functions, and the like, a pointing device such as a mouse, and receives an operation input from a user and responds to the operation input. An operation signal is output to the control unit 21.

  The display unit 23 includes a display such as an LCD, and displays an image based on a display control signal output from the control unit 21 on a display screen.

  The storage unit 24 is configured by an HDD, a semiconductor memory, or the like, and stores data such as program data and various setting data so that the control unit 21 can read and write the data.

  The communication unit 25 is a communication interface having a communication IC, a communication connector, and the like, and performs data communication via the communication network N using a predetermined communication protocol under the control of the control unit 21.

The register terminal 3 is installed in a store such as a restaurant or a private store, receives identification information of a product to be sold to a customer, or information on the amount or the number of the product by an operation input of a clerk, calculates and registers sales data of the product, An ECR (Electronic Cash Register) for storing a customer's price and printing a receipt. The register terminal 3 includes a cash register, an electronic register, a cash register, a POS (Point Of Sales) terminal, and the like.
As illustrated in FIG. 1, the register terminal 3 includes a control unit 31, an operation unit 32, a display unit 33, a storage unit 34, a communication unit 35, a printing unit 36, and a scanner unit 37. It is configured.

  The control unit 31 centrally controls the operation of the register terminal 3. Specifically, the control unit 31 is configured to include a CPU, a ROM, a RAM, and the like. The control unit 31 cooperates with the ROM developed in the work area of the RAM and the program data stored in the storage unit 34 and the CPU to operate the register. It controls each part of the terminal 3.

  The operation unit 32 is a touch panel formed on a screen of the display unit 33, and outputs operation information according to a touch input from a user to the control unit 31. The operation unit 32 can receive characters such as alphanumeric characters and key touch inputs such as various functions. The operation unit 32 may be configured to include a plurality of keys for receiving keys such as alphanumeric characters and various functions.

  The display unit 33 includes a display such as an LCD, and displays an image based on the display control signal output from the control unit 31 on a display screen.

  The storage unit 34 is configured by an HDD, a semiconductor memory, or the like, and stores data such as program data and various setting data so that the control unit 31 can read and write the data.

  The communication unit 35 is a communication interface having a communication IC, a communication connector, and the like, and performs data communication via the communication network N using a predetermined communication protocol under the control of the control unit 31.

  The printing unit (printing unit) 36 is a printing unit such as a thermal printer that prints information on paper. The printing unit 36 prints the print information on roll paper in accordance with an instruction from the control unit 31. The printing unit 36 has a mechanism for cutting and outputting roll paper after printing.

  The scanner unit (reading unit) 37 is a one-dimensional barcode scanner, reads a barcode, and outputs the barcode binary image data to the control unit 31. The scanner unit 37 is, for example, a laser scanner, but may be an image scanner for capturing a barcode. The control unit 31 decodes the image data output from the scanner unit 37 and acquires code information included in the barcode.

Next, an operation of the server device 1 of the work management system 100 according to the present embodiment will be described with reference to FIGS.
First, a process of registering the ToDo information and generating the ToDo information data 140 will be described. This process is started when the client terminal 2 acquires ToDo information registered by a user (employee or manager) from the client terminal 2.

  First, the control unit 11 of the server device 1 generates ToDo information data 140 (see FIG. 2) based on the acquired ToDo information. The ToDo information transmitted from the client terminal 2 includes the title 142, the content 143, the person in charge 144, the deadline date and time 145, the notification start date and time 146, the repetition 147, the notification destination 149, the registrant 152, and the like. ToDo information data 140 is generated based on the information. The generated ToDo information data 140 is stored in the storage unit 14.

For example, in FIG. 2, from the client terminal 2, the title 142 “ordering business”, the content 143 “after confirming the stock of foodstuffs, perform ordering processing to 〇 × Shoji”, the person in charge 144 “Ichiro Tokyo”, the date and time 145 "2015/6/20 10:00", notification start date and time 146 "2015/6/1 10:00", repetition 147 "1", notification destination 149 "1000000000000", registrant 152 "Kanagawa Ichiro" An example is shown in which when ToDo information including the information is transmitted, the ToDo information data 140 in which the information is associated with the ID 141 “10000001” is generated.
At the time of generation of the ToDo information data 140, since the person in charge has not been notified of the ToDo, the notification date 148, the confirmation date 150, and the completion date 151 are blank.

  Next, a process for opening the register terminal 3 at the start of a business day will be described with reference to a flowchart of FIG. This process is started when an opening request transmitted from the register terminal 3 is acquired by an operation of an employee.

  First, the control unit 11 of the server device 1 performs processing (register opening processing) for opening the register terminal 3 that has transmitted the opening request based on the obtained opening request (step S101).

Next, the control unit 11 determines whether there is ToDo to be printed when the register terminal 3 is opened (Step S102). That is, the control unit 11 functions as a search unit of the present invention.
Specifically, first, the control unit 11 refers to the ToDo information data 140 stored in the storage unit 14 and determines that the current date and time has passed the notification start date and time 146 and the register opened as the notification destination 149. Search for ToDo that includes terminal 3. Furthermore, the control unit 11 determines that there is ToDo to be printed when the register terminal 3 is opened, when there is one satisfying any of the following three conditions among those satisfying the above conditions. The first condition is that “notification date and time 148 is empty”, which indicates that the ToDo has not yet been notified to the person in charge. The second condition is that “the repetition 147 is“ 1 ”and the confirmation date and time 150 is empty”, which is a setting in which the ToDo repeats the notification until the person in charge confirms it. It has not been confirmed. The third condition is that “the repetition 147 is“ 2 ”and the completion date / time 151 is empty”, which is a setting to repeat the notification until the ToDo is completed, and the ToDo has not yet been completed. It is not shown.
When the control unit 11 determines that there is ToDo to be printed at the time of opening the register terminal 3 (step S102: YES), the process proceeds to the next step S103.
On the other hand, if the control unit 11 determines that there is no ToDo to print when the register terminal 3 is opened (step S102: NO), the process ends.

Next, the control unit 11 transmits, via the communication unit 15, the receipt print information (print instruction information) related to the ToDo ID 141 determined as the print target at the time of opening in step S102 to the register terminal 3 that has transmitted the opening request. And causes the printing unit 36 of the register terminal 3 to perform a receipt printing process (step S103). That is, the control unit 11 functions as the transmission unit of the present invention. Here, the receipt print information includes ToDo information data 140 (title 142, contents 143, person in charge 144, expiration date and time 145), a barcode number for confirmation (confirmation information), and a barcode number for completion confirmation (confirmation information). Etc. are included.
The control unit 31 of the register terminal 3 controls the printing unit 36 to print a receipt 370 based on the receipt print information transmitted from the server device 1. As shown in FIG. 4, the receipt 370 includes a receipt title 371, a title 372, a content 373, a person in charge 374, an expiration date and time 375, and a barcode for confirming the content which are composed of arbitrary character strings (ToDo items in FIG. 4). 376, a completion confirmation barcode 377 is printed.

  For example, FIG. 4 shows a print example in which the ID 141 of the ToDo determined as a print target at the time of opening is “10000001”. That is, in the example shown in FIG. 4, the title 142 “ordering business” with the ID 141 “10000001”, the content 143 “after confirming the stock of ingredients, perform ordering processing to 〇 × Shoji.”, The person in charge 144 “Ichiro Tokyo”, the term The date and time 145 “2015/6/20 10:00” (see FIG. 2) is printed as it is on each area of the title 372, the content 373, the person in charge 374, and the expiration date and time 375 of the receipt 370.

The content confirmation barcode 376 is confirmation information for notifying that the content of the ToDo information data 140 printed on the receipt 370 has been confirmed. The content confirmation barcode 376 is represented by a 12-digit number, and includes a first two-digit ToDo identification code, a next two-digit control code, and the remaining eight-digit ToDo ID 141 ( 4, "10000001"). The ToDo identification code is a code for identifying ToDo, and here, “99” is set. The control code is a code for identifying whether it is for content confirmation or completion confirmation, and here, "01" indicating that it is for content confirmation is set.
The completion confirmation barcode 377 is confirmation information for notifying that the content of the work instruction indicated by the ToDo information data 140 printed on the receipt 370 has been completed. The completion confirmation barcode 377 is represented by a 12-digit number, similarly to the content confirmation barcode 376, and includes the first two-digit ToDo identification code, the next two-digit control code, and the remaining eight. It is composed of ToDo ID 141 (“10000001” in FIG. 4) which is a digit number. The control code is set to “02” indicating that it is for completion confirmation.

  Next, the control unit 11 updates the notification date and time 148 of the ToDo determined as the print target at the time of opening in step S102 to the current date and time (step S104). For example, when the date and time when the receipt print information for printing the receipt 370 shown in FIG. 4 is transmitted to the register terminal 3 is “2015/6/2 10:00”, the column of the notification date and time 148 of the ID 141 “10000001” "2015/6/2 10:00" is input (see FIG. 2). Then, the process shifts to step S102, and the processes after step S102 are repeated.

  According to the above processing, the ToDo related to the work of the day can be printed at the time of the opening processing always performed at the start of the work of the day, so that the employee can grasp the work of the day. Also, by pasting the receipt printed with ToDo on a pin-up board or a whiteboard, employees who were not present at the time of the opening process can be made aware of the work of the day and made to know it.

  Next, a process when the person in charge of the register terminal 3 is changed will be described with reference to the flowchart in FIG. This process is started when the employee change request transmitted from the register terminal 3 is obtained by the operation of the employee.

  First, the control unit 11 of the server device 1 performs a process of changing the person in charge of the register terminal 3 that has transmitted the person in charge change request (person in charge change process) based on the obtained person in charge change request (step S10). S201).

Next, the control unit 11 determines whether there is ToDo to be printed when the person in charge of the register terminal 3 is changed (Step S202). Specifically, first, the control unit 11 refers to the ToDo information data 140 stored in the storage unit 14 and determines that the person in charge 144 is the same as the person in charge who requested the change of the person in charge from the register terminal 3. Yes, a search is made for ToDo in which the current date and time has passed the notification start date and time 146 and the register terminal 3 whose clerk has been changed as the notification destination 149 is included. Further, the control unit 11 determines that there is ToDo to be printed when the person in charge is changed, when there is one satisfying any of the following three conditions among those satisfying the above conditions. The first condition is that “notification date 148 is empty”. The second condition is that “the repetition 147 is“ 1 ”and the confirmation date and time 150 is empty”. The third condition is that “the repetition 147 is“ 2 ”and the completion date / time 151 is empty”.
When the control unit 11 determines that there is ToDo to be printed when the person in charge at the register terminal 3 is changed (step S202: YES), the process proceeds to the next step S203.
On the other hand, when the control unit 11 determines that there is no ToDo to be printed when the person in charge at the register terminal 3 is changed (step S202: NO), the process ends.

Next, the control unit 11 transmits, via the communication unit 15, the receipt print information associated with the ToDo ID 141 determined as the print target at the time of the change of the clerk to the register terminal 3 that has transmitted the clerk change request. Then, the printing unit 36 of the register terminal 3 performs the receipt printing process (step S203). The contents of the receipt print information are similar to those at the time of opening the register terminal 3, such as ToDo information data 140 (title 142, contents 143, person in charge 144, expiration date and time 145), barcode number for contents confirmation, and This is a barcode number or the like.
The control unit 31 of the register terminal 3 controls the printing unit 36 to print a receipt 370 based on the receipt print information transmitted from the server device 1 (see FIG. 4). The information printed on the receipt 370 is the same as that at the time of opening the register terminal 3, the receipt title 371, the title 372, the content 373, the person in charge 374, the expiration date and time 375, the content confirmation barcode 376, and the completion confirmation It is a barcode 377.

  Next, the control unit 11 updates the notification date and time 148 of the ToDo determined as the print target when the person in charge is changed in step S202 to the current date and time (step S204). Then, the process proceeds to step S202, and the processing from step S202 is repeated.

  By the above processing, the ToDo related to the work assigned to the cashier can be printed at the timing when the cashier is changed, so that the ToDo can be directly transmitted to the staff. .

Next, the processing when the barcode printed on the receipt 370 is read will be described with reference to the flowchart in FIG. This process is started when the control unit 11 of the server device 1 acquires the read information (barcode information) of the barcode read and transmitted by the scanner unit 37 of the register terminal 3 by the operation of the person in charge. Is done. Here, the bar code information includes a ToDo identification code, a control code, and an ID 141. These pieces of information are information for notifying the server device 1 of confirmation of the content confirmation barcode 376 (confirmation information) or the completion confirmation barcode 377 (confirmation information) by the person in charge. The control unit 11 functions as a receiving unit of the present invention by receiving these notifications.
The control unit 11 analyzes the ToDo identification code, the control code, and the ID 141 to determine whether the bar code information is the read information of the content confirmation bar code 376 or the completion confirmation bar code 377. Is determined. Hereinafter, the process of analyzing the barcode information will be specifically described.

First, the control unit 11 refers to the obtained barcode information and determines whether or not “01” indicating that the control code is for content confirmation is set (step S301).
When determining that “01” is set in the control code (step S301: YES), the control unit 11 determines that the person in charge has confirmed the content of the ToDo, and proceeds to the next step S302.
On the other hand, when determining that the control code is not set to “01” (step S301: NO), the control unit 11 proceeds to step S303.

  Next, the control unit 11 registers the current date and time in the confirmation date and time 150 of the ID 141 included in the obtained barcode information (step S302), and ends the processing. For example, if the date and time when the read information of the content confirmation barcode 376 printed on the receipt 370 shown in FIG. 4 is acquired from the register terminal 3 is “2015/6/2 13:00”, the ID 141 “10000001” “2015/6/2 13:00” is input in the column of the confirmation date 150 (see FIG. 2).

If it is determined in step S301 that the control code is not set to “01”, the control unit 11 refers to the obtained barcode information and sets “02” indicating that it is for completion confirmation to the control code. It is determined whether or not it has been performed (step S303).
When the control unit 11 determines that “02” is set in the control code (step S303: YES), the control unit 11 determines that completion of ToDo has been confirmed by the person in charge, and proceeds to the next step S304.
On the other hand, when determining that the control code is not set to “02” (step S301: NO), the control unit 11 determines that the reading of the barcode is an error (step S305), and ends the process.

  Next, the control unit 11 registers the current date and time in the completion date and time 151 of the ID 141 included in the obtained barcode information (step S304), and ends the processing. That is, the date and time when the read information of the completion confirmation barcode 377 printed on the receipt 370 is acquired from the register terminal 3 is input to the column of the completion date and time 151 of the ID 141 included in the read information.

  By the above processing, the confirmation date and time 150 and the completion date and time 151 of each ToDo are registered, so that the manager or employee who has registered each ToDo can easily confirm whether or not the ToDo has been confirmed or completed. it can.

As described above, according to the server device 1 of the work management system 100 according to the present embodiment, based on the request from the register terminal 3, work instruction information to be printed by the register terminal 3 is searched, and the searched work The print instruction information for causing the register terminal 3 to print the instruction information, the confirmation that the work instruction information has been confirmed, or the confirmation information for notifying that the content of the work instruction indicated by the work instruction information has been completed. Send to Further, it receives a notification based on the confirmation information included in the transmitted print instruction information.
Therefore, when the register terminal 3 is opened or when the person in charge is changed, the person in charge can print the appropriate ToDo for the task on the day. Therefore, ToDo can be directly transmitted to each person in charge. Also, since the confirmation information for notifying the content confirmation or the completion confirmation of the ToDo in addition to the ToDo can be simultaneously printed, the content confirmation and the completion confirmation of the ToDo can be easily performed by a simple operation of reading the information. be able to.

In the present embodiment, the confirmation information is printed as a barcode, and a notification based on the confirmation information (printed barcode) read by the reading unit (scanner unit 37) of the register terminal 3 is received.
Therefore, since each person in charge can read the barcode corresponding to the confirmation content by the scanner unit 37 at the same time as confirming the confirmation information, the contents confirmation of ToDo and the notification of the completion confirmation are easily and without forgetting. be able to.

  As described above, the present invention has been specifically described based on the embodiment. However, the present invention is not limited to the above embodiment, and can be changed without departing from the gist of the invention.

For example, in the above embodiment, the server device 1 receives the notification based on the confirmation information, but is not limited to this. For example, instead of the server device 1 receiving the notification, the notification may be received by a mobile terminal or the like of the store manager or manager.
In this case, the store manager or the manager can receive the notification even on his own holiday or on the go, so that the person in charge can obtain the status of the ToDo content confirmation and completion confirmation as necessary. , More stable store operation can be performed.

Further, in the above embodiment, the confirmation information is printed as a barcode, but the present invention is not limited to this.
For example, the confirmation information may be represented by a predetermined numerical value and printed. In this case, the person in charge who has confirmed the confirmation information operates the operation unit 32 of the register terminal 3 and inputs the printed numerical value, so that the server device 1 can be notified of the confirmation of the content of ToDo and the completion confirmation. .
Further, the confirmation information may be printed as a QR code (registered trademark). In this case, the person in charge who has confirmed the confirmation information can notify the server device 1 of the content confirmation and the completion confirmation of the ToDo by reading the QR code printed by the scanner unit 37 of the register terminal 3. The person who checks the confirmation information may notify the server device 1 of the content confirmation or the completion confirmation of the ToDo by reading the QR code printed by a mobile terminal such as a smartphone. Further, the confirmation information is not limited to the QR code, and may be printed as another two-dimensional code.
That is, the control unit 11 of the server device 1 receives a notification based on the confirmation information (printed barcode or two-dimensional code) read by the scanner unit 37 or the like of the register terminal 3 as a receiving unit of the present invention. It has become.

  In addition, the detailed configuration of each device constituting the server device, the client terminal, and the register terminal and the detailed operation of each device can be appropriately changed without departing from the spirit of the present invention.

Although some embodiments of the present invention have been described, the scope of the present invention is not limited to the above-described embodiments, but includes the scope of the invention described in the claims and equivalents thereof.
In the following, the inventions described in the claims first attached to the application form of this application are appended. The item numbers of the appended claims are as set forth in the claims originally attached to the application for this application.
[Appendix]
<Claim 1>
Storage means for storing work instruction information indicating the content of the work instruction;
Search means for searching for work instruction information to be printed on the register terminal from the storage means based on a request from the register terminal,
The register terminal prints the work instruction information retrieved by the retrieval means and confirmation information for notifying that the work instruction information has been confirmed or that the content of the work instruction indicated by the work instruction information has been completed. Transmitting means for transmitting the print instruction information to the register terminal,
Work management device comprising:
<Claim 2>
The work management device according to claim 1, further comprising a receiving unit that receives a notification based on the confirmation information.
<Claim 3>
The work management device according to claim 1, wherein the confirmation information is printed as a barcode or a two-dimensional code.
<Claim 4>
The confirmation information is printed as a barcode or a two-dimensional code,
The work management device according to claim 2, wherein the receiving unit receives a notification based on the confirmation information read by the reading unit of the register terminal.
<Claim 5>
A work management system including a register terminal including a printing unit that prints a receipt, and a server device that is communicatively connected to the register terminal,
The server device,
Storage means for storing work instruction information indicating the content of the work instruction;
Search means for searching for work instruction information to be printed on the register terminal from the storage means based on a request from the register terminal,
The register terminal prints the work instruction information retrieved by the retrieval means and confirmation information for notifying that the work instruction information has been confirmed or that the content of the work instruction indicated by the work instruction information has been completed. Transmitting means for transmitting the print instruction information to the register terminal,
With
The register terminal,
A work management system that, upon receiving the print instruction information, prints the work instruction information and the confirmation information on receipt paper by the printing unit based on the print instruction information.
<Claim 6>
Computer
Search means for searching for work instruction information to be printed by the register terminal based on a request from the register terminal;
The register terminal prints the work instruction information retrieved by the retrieval means and confirmation information for notifying that the work instruction information has been confirmed or that the content of the work instruction indicated by the work instruction information has been completed. Transmitting means for transmitting the print instruction information to the register terminal,
Program to function as

100 work management system 1 server device (work management device)
11 control unit (search means, transmission means, reception means)
12 operation unit 13 display unit 14 storage unit (storage means)
15 Communication unit 2 Client terminal 21 Control unit 22 Operation unit 23 Display unit 24 Storage unit 25 Communication unit 3 Register terminal 31 Control unit 32 Operation unit 33 Display unit 34 Storage unit 35 Communication unit 36 Printing unit (printing means)
37 Scanner unit (reading means)

Claims (10)

Storage management means for storing and managing work instruction information for instructing a person in charge of a predetermined operation by a storage means;
Based on the timing of Oite operator is changed to the communication connected register terminal, search means for searching for work instruction information operator after the change has become a representative from the storage means,
Along with the work instruction information retrieved by the retrieval means, confirmation registration information for registering that the person in charge has confirmed the work instruction information, and registration that the person in charge has completed the work related to the work instruction information Transmission means for transmitting, to the register terminal, print instruction information for causing the register terminal to print completion registration information for the
Work management device comprising: The search unit searches the storage unit for work instruction information for which a person in charge has not been confirmed and work instruction information for which the person in charge has been confirmed but the work has not been completed.
The work management device according to claim 1, wherein: The storage management unit, when the print instruction information is transmitted by the transmission unit, causes the storage unit to store the fact that the work instruction information has been notified,
The work management device according to claim 1, wherein: The transmitting means causes the work instruction information, the confirmation registration information, and the completion registration information to be printed on a predetermined receipt sheet, and the confirmation registration information is printed on the receipt sheet such that the confirmation registration information is positioned at an upper stage of the completion registration information. Transmitting print instruction information for printing to the register terminal,
The work management device according to any one of claims 1 to 3, wherein: The transmitting means causes the work instruction information, the confirmation registration information, and the completion registration information to be printed on a predetermined receipt sheet, and the work instruction information is positioned at an upper stage of the confirmation registration information and the completion registration information. Transmitting print instruction information for printing on the receipt paper to the register terminal,
The work management device according to claim 1, wherein: The register terminal is a store register terminal that is installed in a store and has a receipt printing unit that issues a receipt for each transaction according to a product transaction,
The print instruction information is information for printing by the receipt printing unit in the store register terminal,
The work management device according to any one of claims 1 to 5, wherein: The confirmation registration information and the completion registration information are printed as a barcode or a two-dimensional code that can be read by a scanner unit for reading product information provided in the store register terminal as a code.
The work management device according to claim 6, wherein: Storage management means for storing and managing work instruction information for instructing a predetermined operation in the storage means,
Search means for searching the storage means for work instruction information to which the register terminal is notified, based on the timing at which the register terminal connected for communication is opened,
Along with the work instruction information retrieved by the retrieval means, confirmation registration information for registering that the person in charge has confirmed the work instruction information, and registration that the person in charge has completed the work related to the work instruction information Transmission means for transmitting, to the register terminal, print instruction information for causing the register terminal to print completion registration information for the
Work management device comprising: Computer
Storage management means for storing and managing work instruction information for instructing a person in charge of a predetermined operation in a storage means,
Search means based on the timing of Oite operator is changed to the communication connected register terminal, searches the work instruction information operator after the change has become a representative from the storage means,
Along with the work instruction information retrieved by the retrieval means, confirmation registration information for registering that the person in charge has confirmed the work instruction information, and registration that the person in charge has completed the work related to the work instruction information Transmission means for transmitting, to the register terminal, print instruction information for causing the register terminal to print completion registration information for the register terminal;
Program to function as Computer
Storage management means for storing and managing work instruction information for instructing a predetermined operation in the storage means,
Search means for searching the storage means for work instruction information to which the register terminal is notified, based on the timing at which the register terminal connected for communication is opened,
Along with the work instruction information retrieved by the retrieval means, confirmation registration information for registering that the person in charge has confirmed the work instruction information, and registration that the person in charge has completed the work related to the work instruction information Transmission means for transmitting, to the register terminal, print instruction information for causing the register terminal to print completion registration information for the register terminal;
Program to function as

Images