JP6300767B2 - GAME INFORMATION ANALYSIS SYSTEM, ANALYSIS SERVER, AND GAME INFORMATION ANALYSIS METHOD - Google Patents

Description

  The present invention relates to a game information analysis system for analyzing game information obtained from a gaming machine.

  Introducing gaming machines that are popular and capable of obtaining advantageous game results for players in hall stores where gaming machines such as slot machines are arranged to allow players to play games. Therefore, it is important to improve the player visit rate and increase the investment amount.

  However, in order to continue sound management in hall stores, it is necessary to secure not only customer satisfaction but also profits as hall stores and increase satisfaction of hall stores. That is, it becomes more important to maintain such customer satisfaction and hall store satisfaction in an appropriate balance.

  Further, customer satisfaction is not determined solely by the amount of money, but is influenced by various factors such as the balance of each game and the transition of the game. Therefore, it is desirable to evaluate such customer satisfaction in consideration of the psychological state of the customer.

  However, the customer's psychological state is an internal problem of the customer, and it is difficult to effectively evaluate it with data that can be managed by a computer system.

  On the other hand, a game information system that manages operation data of gaming machines in hall stores has been proposed. For example, Patent Document 1 discloses a game information integration system that aggregates and analyzes consumption number data, payout number data, winning number data, and the like transmitted from a gaming machine.

  Further, Patent Document 2 discloses a management device for a game hall that collects and manages operation data of pachinko gaming devices.

JP 2012-080936 A JP-A-11-207001

  As described above, it is desirable to evaluate the customer satisfaction in consideration of the psychological state of the customer. However, the game information integrated system as disclosed in Patent Document 1 is based on the operating data of the gaming machine and the like. Thus, it is intended to analyze the degree of satisfaction on the store side, and does not show the idea of analyzing the degree of customer satisfaction from the psychological state of the player.

  Therefore, the game information integration system as disclosed in Patent Document 1 does not disclose any technique for effectively expressing the player's psychological state using data that can be managed by the computer system.

  In addition, the game hall management device as disclosed in Patent Document 2 aggregates the operation data of the pachinko gaming device, and determines whether or not the set value at the service time is appropriate by such aggregation processing. However, this device also has no idea of analyzing customer satisfaction from the player's psychological state, so what is the technology for effectively expressing the player's psychological state using data that can be managed by a computer system? Is also not disclosed.

  In addition, in a computer system that manages hall stores, there are cases where only limited operating data (game information) such as the investment amount of a player and the payout amount of a gaming machine may be obtained. There is a need for a game information analysis system that can analyze satisfaction and the like. However, no such system has been proposed so far.

  Furthermore, the player characteristics representing the player characteristics and the machine characteristics representing the gaming machine characteristics are displayed in association with each other (for example, the distribution status of the other characteristics is displayed for each characteristic), and the correspondence between these characteristics is displayed. By analyzing, for example, the player characteristic ratio of the popular machine and the ratio of the machine characteristic of the target customer's favorite can be grasped. However, Patent Literature 1 and Patent Literature 2 do not disclose the idea of performing display in which player characteristics and machine characteristics are associated with each other.

  As a more specific example of the display in which the player characteristics and the machine characteristics are associated with each other, for example, the play time of the player is displayed in proportion for each theme of the gaming machine, and this is displayed along with the transition of the year and month. What to do. By such display, it is possible to grasp the trend of popular machines and the trend change, and it is also possible to predict the trend of popular machines in the future from these information.

  Therefore, an object of the present invention is to provide a game information analysis system that can evaluate a player's psychological state by using a simple and effective expression based on operating data of the gaming machine.

  Furthermore, an object of the present invention is to provide a game information analysis system capable of displaying a player characteristic and a gaming machine characteristic in association with each other based on the operating data of the gaming machine.

  The present invention provides the following game information analysis system, analysis server, and game information analysis method.

The game information analysis system according to the first embodiment of the present invention has the following configuration.
A game information analysis system (for example, game information analysis system 2001) comprising an analysis server (for example, analysis server 2012),
The analysis server
A game information receiving unit (for example, the game information receiving unit 2254 shown in FIG. 44) that receives game information including information on the investment amount and the payout amount from a gaming machine (for example, a plurality of slot machines 2014);
A game information analysis unit (for example, a game information analysis unit 2255 shown in FIG. 44) that performs analysis processing based on the game information,
The game information analysis unit
Analyzing the gaming machine and the player of the gaming machine,
Extracting a group of first analysis objects according to a first characteristic (for example, a player characteristic shown in FIG. 142) representing a characteristic of the first analysis object that is one of the analysis objects;
Based on the game information, the second analysis target group, which is the other of the analysis targets, associated with the extracted first analysis target group is extracted;
Classifying the extracted group of second analysis objects according to a second characteristic (for example, the machine characteristic shown in FIG. 141) representing the characteristic of the second analysis object;
Generates data for displaying the information about the second analyte which is the classification (for example, display of the graph shown in FIG. 146 (e.g., as shown in FIG. 146, for each theme of the gaming machine, a player playing time HTML data etc. is generated)),
Each of the information related to the classified second analysis target is standardized information obtained by standardizing an index grasped based on the game information,
The standardized information is standardized with respect to the index obtained with respect to the extracted second analysis target as a whole,
The information related to the classified second analysis target is information based on the game information grasped at least at a plurality of timings, and is controlled so that the plurality of information are displayed together.
Game information analysis system.

  With such a configuration of the present invention, since the correspondence between the player characteristics and the machine characteristics is displayed based on the operating data of the gaming machine, the correspondence relationship between the player and the gaming machine is grasped. be able to. In addition to the play time for each gaming machine, various characteristics such as a Bet amount, a Bet amount / game, the number of games, the number of users, the number of machines, and the like are included as the totalized characteristics.

The analysis server according to the second embodiment of the present invention has the following configuration.
A game information receiving unit for receiving game information including information on the investment amount and the payout amount from the gaming machine;
An analysis server including a game information analysis unit that performs analysis processing based on the game information,
The game information analysis unit
Analyzing the gaming machine and the player of the gaming machine,
Extracting a group of first analysis objects according to a first characteristic representing a characteristic of the first analysis object that is one of the analysis objects;
Based on the game information, the second analysis target group, which is the other of the analysis targets, associated with the extracted first analysis target group is extracted;
Classifying the extracted group of second analysis objects according to a second characteristic representing a characteristic of the second analysis object;
Generating data for displaying information on the classified second analysis target ;
Each of the information related to the classified second analysis target is standardized information obtained by standardizing an index grasped based on the game information,
The standardized information is standardized with respect to the index obtained with respect to the extracted second analysis target as a whole,
The information related to the classified second analysis target is information based on the game information grasped at least at a plurality of timings, and is controlled so that the plurality of information are displayed together.
Analysis server.

  With such a configuration of the present invention, since the correspondence between the player characteristics and the machine characteristics is displayed based on the operating data of the gaming machine, the correspondence relationship between the player and the gaming machine is grasped. be able to.

The game information analysis method according to the third embodiment of the present invention has the following configuration.
A game information analysis method executed in a game information analysis system including an analysis server,
In the analysis server, a game information receiving step of receiving game information including information related to an investment amount and a payout amount from a gaming machine;
The analysis server includes a game information analysis step for performing an analysis process based on the game information,
The game information analysis step includes
Analyzing the gaming machine and the player of the gaming machine,
Extracting a group of first analysis objects according to a first characteristic representing a characteristic of the first analysis object that is one of the analysis objects;
Based on the game information, the second analysis target group, which is the other of the analysis targets, associated with the extracted first analysis target group is extracted;
Classifying the extracted group of second analysis objects according to a second characteristic representing a characteristic of the second analysis object;
Generating data for displaying information on the classified second analysis target ;
Each of the information related to the classified second analysis target is standardized information obtained by standardizing an index grasped based on the game information,
The standardized information is standardized with respect to the index obtained with respect to the extracted second analysis target as a whole,
The information related to the classified second analysis target is information based on the game information grasped at least at a plurality of timings, and is controlled so that the plurality of information are displayed together.
Game information analysis method.

  With such a configuration of the present invention, since the correspondence between the player characteristics and the machine characteristics is displayed based on the operating data of the gaming machine, the correspondence relationship between the player and the gaming machine is grasped. be able to.

The game information analysis method according to the fourth embodiment of the present invention has the following configuration.
A game information analysis method executed in an analysis server,
A game information receiving step for receiving game information including information on the investment amount and the payout amount from the gaming machine;
A game information analysis step for performing an analysis process based on the game information,
The game information analysis step includes
Analyzing the gaming machine and the player of the gaming machine,
Extracting a group of first analysis objects according to a first characteristic representing a characteristic of the first analysis object that is one of the analysis objects;
Based on the game information, the second analysis target group, which is the other of the analysis targets, associated with the extracted first analysis target group is extracted;
Classifying the extracted group of second analysis objects according to a second characteristic representing a characteristic of the second analysis object;
Generating data for displaying information on the classified second analysis target ;
Each of the information related to the classified second analysis target is standardized information obtained by standardizing an index grasped based on the game information,
The standardized information is standardized with respect to the index obtained with respect to the extracted second analysis target as a whole,
The information related to the classified second analysis target is information based on the game information grasped at least at a plurality of timings, and is controlled so that the plurality of information are displayed together.
Game information analysis method.

  With such a configuration of the present invention, since the correspondence between the player characteristics and the machine characteristics is displayed based on the operating data of the gaming machine, the correspondence relationship between the player and the gaming machine is grasped. be able to.

  The game information analysis system according to the present invention provides customer satisfaction based on the player's psychological state.

  With the game information analysis system according to the present invention, the player characteristics and the gaming machine characteristics can be displayed in association with each other based on the gaming machine operation data.

It is a figure showing roughly the game system concerning one embodiment of the present invention. FIG. 2 schematically shows a slot machine according to an embodiment of the present invention. FIG. 3 is a view illustrating basic functions of the gaming machine according to the embodiment of the present invention. FIG. 3 is a perspective view showing an overall structure of the slot machine according to one embodiment of the present invention. In the slot machine which concerns on one Embodiment of this invention, it is a perspective view which shows the state which open | released the upper door and the lower door. FIG. 4 is a perspective view showing a PTS front unit of a PTS terminal incorporated in a slot machine according to an embodiment of the present invention. FIG. 4 is a diagram showing a circuit configuration of the slot machine according to the embodiment of the present invention. It is a figure which shows the circuit structure of the PTS terminal which concerns on one Embodiment of this invention. It is a figure which shows the example of the symbol combination table with which the slot machine which concerns on one Embodiment of this invention is provided. 10 is a flowchart showing a procedure of main control processing of the slot machine according to the embodiment of the present invention. 10 is a flowchart showing a procedure of start check processing of the slot machine according to the embodiment of the present invention. It is a flowchart which shows the procedure of the symbol lottery process of the slot machine which concerns on one Embodiment of this invention. 6 is a flowchart showing a reel control processing procedure of the slot machine according to the embodiment of the present invention. 10 is a flowchart showing a procedure of a payout amount determination process of the slot machine according to the embodiment of the present invention. It is a flowchart which shows the procedure of the jackpot related process of the slot machine which concerns on one Embodiment of this invention. It is a flowchart which shows the procedure of the bonus game process which concerns on one Embodiment of this invention. It is a figure for demonstrating the background for which the game information analysis system of this invention is required. It is a figure for demonstrating the characteristic of the game information analysis system of this invention. It is a figure for demonstrating the outline | summary of the analysis process in the game information analysis system of this invention. It is a figure showing the variation of the operation | use form of the game information analysis system which concerns on one Embodiment of this invention. It is a figure showing the game information analysis system implement | achieved with the online operation | use form for small hall stores based on one Embodiment of this invention. It is a figure showing the game information analysis system implement | achieved with the online operation | use form for large-scale hall stores based on one Embodiment of this invention. It is a figure showing the game information analysis system implement | achieved by the offline operation | use form based on one Embodiment of this invention. It is a game information analysis system concerning one embodiment of the present invention, and is a figure showing a game information analysis system in which analysis processing is performed about a plurality of hall stores. It is a game information analysis system concerning one embodiment of the present invention, and is a figure showing a game information analysis system by which a client terminal is connected to an analysis server by a plurality of connection methods. It is a game information analysis system concerning one embodiment of the present invention, and is a figure showing a game information analysis system which can use a plurality of kinds of client terminals. It is a figure which shows the software structural example of the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating an outline | summary about the main functions and characteristics of the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the outline | summary about the balance diagnosis of sales and customer psychology about the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows the simple example of the classification | category of the machine characteristic in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows the simple example of the classification | category of the player characteristic in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows the example of the matching diagnosis based on a machine characteristic and a customer characteristic in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows the outline | summary about an analysis of a machine operation rate and profitability about the game information analysis system which concerns on one Embodiment of this invention. In the game information analysis system concerning one embodiment of the present invention, it is a figure showing an example which analyzed a doubt machine, a player, and a session in connection with Goto analysis. It is a figure which shows the example which analyzed the failure frequency of the machine in the game information analysis system which concerns on one Embodiment of this invention. In the game information analysis system concerning one embodiment of the present invention, it is a figure showing an example of popularity analysis by machine classification and customer classification. It is a figure which shows the example of the risk management by a sales target and prediction in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows the example of the simulation result of a promotion effect in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows the example of the simulation result of a promotion effect in the game information analysis system which concerns on one Embodiment of this invention. It is a block diagram which shows an example of the hardware constitutions of the client terminal of the game information analysis system which concerns on one Embodiment of this invention. It is a block diagram which shows an example of the hardware constitutions of the analysis server of the game information analysis system which concerns on one Embodiment of this invention. It is a block diagram which shows an example of the hardware constitutions of the hall | hole management server relevant to the game information analysis system which concerns on one Embodiment of this invention. It is a functional block diagram of the client terminal of the game information analysis system concerning one embodiment of the present invention. It is a functional block diagram of the analysis server of the game information analysis system concerning one embodiment of the present invention. It is a functional block diagram of the hall | hole management server relevant to the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the summary report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the summary report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the summary report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the summary report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the summary report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the summary report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the machine report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the machine report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the machine report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the machine report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the machine report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the player report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the player report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the player report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the player report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the player report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the member report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the member report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the member report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the member report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the member report of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the real time of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the real time of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the real time of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the specialized analysis of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the specialized analysis of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the specialized analysis of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the specialized analysis of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the tool of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the tool of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the tool of the menu screen displayed with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the typical use case of the user assumed in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which illustrated the relationship of the use case regarding an owner in the game information analysis system concerning one embodiment of the present invention. It is the figure which illustrated the relevance of the use case regarding a menu screen and an owner in the game information analysis system concerning one embodiment of the present invention. In the game information analysis system which concerns on one Embodiment of this invention, it is the figure which showed in detail the report displayed by a summary report. In the game information analysis system which concerns on one Embodiment of this invention, it is the figure which showed in detail the report displayed by a summary report. In the game information analysis system which concerns on one Embodiment of this invention, it is the figure which showed in detail the report displayed by a summary report. It is the figure which illustrated the relation of the use case regarding a machine keeper in the game information analysis system concerning one embodiment of the present invention. It is the figure which illustrated the relevance of the use case regarding a menu screen and a machine keeper in the game information analysis system concerning one embodiment of the present invention. In the game information analysis system concerning one embodiment of the present invention, it is the figure showing in detail the report displayed by a machine report. In the game information analysis system concerning one embodiment of the present invention, it is the figure showing in detail the report displayed by a machine report. In the game information analysis system concerning one embodiment of the present invention, it is the figure showing in detail the report displayed by specialized analysis. It is the figure which illustrated the relation of the use case regarding a marketer in the game information analysis system concerning one embodiment of the present invention. It is the figure which illustrated the relevance of the use case regarding a menu screen and a marketer in the game information analysis system concerning one embodiment of the present invention. In the game information analysis system concerning one embodiment of the present invention, it is the figure showing in detail the report displayed by a member report. It is the figure which showed in detail the report displayed with a tool in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which showed in detail the report displayed with a tool in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which showed in detail the report displayed with a tool in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which showed in detail the report displayed with a tool in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which showed in detail the report displayed with a tool in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which illustrated the relation of the use case regarding an operator in the game information analysis system concerning one embodiment of the present invention. It is the figure which illustrated the relevance of the use case regarding a menu screen and an operator in the game information analysis system concerning one embodiment of the present invention. It is the figure which showed in detail the report displayed in real time in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which put together the report relevant to a basic function as a list in the game information analysis system concerning one embodiment of the present invention. It is the figure which put together the report relevant to an incidental function as a list in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which put together the basic index as a list in the game information analysis system concerning one embodiment of the present invention. In the game information analysis system concerning one embodiment of the present invention, it is the figure which put together the machine basic index as a list. In the game information analysis system concerning one embodiment of the present invention, it is the figure which put together the player basic index as a list. In the game information analysis system concerning one embodiment of the present invention, it is the figure which put together balance judgment index (1) as a list. In the game information analysis system concerning one embodiment of the present invention, it is the figure which put together balance judgment index (2) as a list. In the game information analysis system concerning one embodiment of the present invention, it is the figure which put together balance judgment index (2) as a list. In the game information analysis system concerning one embodiment of the present invention, it is the figure which put together the psychological index as a list. In the game information analysis system concerning one embodiment of the present invention, it is the figure which put together the psychological index as a list. In the game information analysis system concerning one embodiment of the present invention, it is the figure which put together wave characteristic index (1) as a list. In the game information analysis system concerning one embodiment of the present invention, it is the figure which put together wave characteristic index (1) as a list. In the game information analysis system concerning one embodiment of the present invention, it is the figure which summarized wave characteristic index (2) as a list. In the game information analysis system concerning one embodiment of the present invention, it is the figure which summarized wave characteristic index (2) as a list. It is the figure which put together the session characteristic parameter | index as a list in the game information analysis system which concerns on one Embodiment of this invention. In the game information analysis system concerning one embodiment of the present invention, it is the figure which put together a calendar index as a list. It is the figure which put together the machine category as a list in the game information analysis system concerning one embodiment of the present invention. It is the figure which put together the machine category as a list in the game information analysis system concerning one embodiment of the present invention. In the game information analysis system concerning one embodiment of the present invention, it is the figure which put together a player category as a list. It is the figure which put together the calendar category as a list in the game information analysis system concerning one embodiment of the present invention. It is a flowchart which shows the outline | summary of the process sequence of a bonus game state detection process in the game information analysis system which concerns on one Embodiment of this invention. 6 is a graph illustrating an example of a game balance transition of the slot machine according to the embodiment of the present invention. It is a figure which shows the data used in order to display the graph which showed transition of the game balance of the slot machine which concerns on one Embodiment of this invention. It is a figure explaining the process regarding calculation of normal time PO in the game information analysis system which concerns on one Embodiment of this invention in detail. 6 is a graph illustrating an example of a game balance transition of the slot machine according to the embodiment of the present invention. It is a figure which shows the data containing the game information corresponding to the graph of FIG. It is a flowchart which shows the process sequence regarding the detection of the candidate of a bonus game state in the game information analysis system which concerns on one Embodiment of this invention. It is a flowchart which shows the process sequence regarding the reevaluation of a candidate and the detection of a bonus game state in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows some patterns of the start and end of the game in one slot machine. It is a figure which shows some patterns of the start and end of the game in one slot machine. It is a figure showing the data which show transition of a game balance in the game information analysis system which concerns on one Embodiment of this invention. FIG. 132 is a diagram showing a game balance of a player for a session different from FIG. 131. FIG. 133 is a diagram showing the candle balance of the player shown in FIG. 132, further divided into 50 games. It is the figure which illustrated the expression of the candle chart regarding each player in the game information analysis system concerning one embodiment of the present invention. In the game information analysis system concerning one embodiment of the present invention, it is a figure explaining the typical pattern about a candle chart (hidden line), and the standard of pattern recognition for judging such a pattern. In the game information analysis system concerning one embodiment of the present invention, it is a figure explaining the typical pattern about a candle chart (positive line), and the standard of pattern recognition for judging such a pattern. It is a flowchart showing the procedure of the candle chart related psychological score calculation process which scores a player's psychological state based on a candle chart in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows the outline | summary of the process which calculates | requires a customer satisfaction score (whole) in the game information analysis system which concerns on one Embodiment of this invention. In the game information analysis system concerning one embodiment of the present invention, it is a graph showing a customer satisfaction rank. In the game information analysis system concerning one embodiment of the present invention, it is a graph showing customer satisfaction balance. It is a figure which shows the typical machine characteristic and player characteristic utilized with the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the matching process of a machine characteristic and a player characteristic in the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the matching process of a machine characteristic and a player characteristic in the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the matching process of a machine characteristic and a player characteristic in the game information analysis system which concerns on one Embodiment of this invention. It is a figure for demonstrating the matching process of a machine characteristic and a player characteristic in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows the example of the monthly member characteristic report in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which shows the example of the report about the failure risk analysis of a machine in the game information analysis system which concerns on one Embodiment of this invention.

  An embodiment of the present invention will be described with reference to the drawings.

[Description of game system overview]
First, the outline of the game system will be described with reference to FIG. FIG. 1 is a schematic diagram schematically showing an overall image of a game system 1 according to an embodiment of the present invention.

  The game system 1 includes a hall management server 10, a jackpot server 11, a member management server 12, and a plurality of gaming machines. The gaming machine is, for example, a slot machine.

  The hall management server 10 totals and manages the flow of money in the hall (amusement hall), creates a renting table, and manages other servers. Further, accounting information including the timing at which the gaming machine starts the unit game, the timing at which the unit game is ended, and the lottery result in the unit game is acquired from each gaming machine and accumulated.

  The jackpot server 11 manages the accumulation and payout of the jackpot amount in the jackpot. The jackpot accumulates a portion of the coins consumed by the player at each gaming machine as a jackpot amount, and if there is a gaming machine for which a jackpot trigger has been established, the jackpot accumulated for that gaming machine The coin of the pot amount is paid out. In this case, the gaming machine calculates the amount (accumulated amount) accumulated in the jackpot amount for each game and transmits it to the jackpot server 11 which is an external control device. The jackpot server 11 accumulates the accumulated amount transmitted from each slot machine into the jackpot amount.

  The member management server 12 is a server for storing and managing member personal information, member card (IC card) information, past game results, and the like. For example, a membership card (IC card) is issued by a membership card issuing terminal. At the time of member registration, the input personal information of the member is stored in the member management server 12 together with the identification code of the member card. Further, the member card ticketing terminal is provided with a camera, and when the member card is issued, the face of the player who receives the IC card ticket can be photographed. The photographed image is stored in the member management server 12 in association with the identification code.

  As shown in FIG. 1, the gaming machine is installed over a plurality of areas (for example, A-1 to A-3 as shown in FIG. 1). Here, the area corresponds to, for example, one floor of the hall or an area in the floor. In this example, areas are shown from A-1 to A-3, but this is only an example.

  The gaming machine is further installed for each zone in the area (for example, as shown in FIG. 1, Z-1 to Z-4). Here, the zone corresponds to a specific space in the area. In this example, four zones (Z-1 to Z-4) are provided in the area, but this is only an example. In this example, eight gaming machines are arranged in each zone, but this is only an example, and various numbers can be arranged.

  As shown in FIG. 1, eight gaming machines T-11a to T-11h are arranged in the zone Z-1 of the area A-1, and similarly, the gaming machine is arranged in the zone Z-2 of the area A-1. 8 are arranged in T-12a to T-12h (hereinafter not shown), and in the zone Z-3 of area A-1, 8 units T-13a to T-13h are arranged, and area A -1 zone Z-4 includes eight units T-14a to T-14h.

  Further, as shown in FIG. 1, eight units T-21a to T-21h are arranged in the zone Z-1 of the area A-2, and similarly, in the zone Z-2 of the area A-2, Eight units T-22a to T-22h are arranged (hereinafter not shown), and eight units T-23a to T-23h are arranged in the zone Z-3 of the area A-2, and the area A-2. In the zone Z-4, eight units T-24a to T-24h are arranged. In addition, eight units T-31a to T-31h are arranged in the zone Z-1 of the area A-3. Similarly, the zone Z-2 of the area A-3 has T-32a to T-32h. Are arranged in the zone Z-3 in the area A-3, and eight units T-33a to T-33h are arranged in the zone Z-3 in the area A-3. , T-34a to T-34h are arranged.

  As shown in FIG. 1, each of the gaming machines is connected to the hall management server 10, the jackpot server 11, and the member management server 12 via, for example, a LAN connection by Ethernet (registered trademark).

  Each gaming machine is assigned a unique identifier, and the hall management server 10 and the like determine the origin of data sent from each gaming machine based on the identifier. Also, when data is transmitted from the hall management server 10 or the like to the gaming machine, the transmission destination is designated based on the identifier. For example, a network address such as an IP address may be used as such an identifier, but an identifier other than the network address may be provided to manage individual gaming machines.

  Note that the game system 1 may be constructed in one hole (game room) where various games can be performed, or may be constructed across a plurality of holes. Further, when the game system 1 is constructed in one hall, the game system 1 may be constructed for each floor or section of the hall. The communication line connecting the server and the gaming machine may be wired or wireless, and the Internet (for example, used as a secret line using VPN), a dedicated line, an exchange line, etc. is adopted. It is also possible.

[Overview of gaming machine]
Next, with reference to FIG. 2, an outline of the gaming machine according to the embodiment of the present invention will be described. FIG. 2 conceptually shows the configuration of a slot machine 1010, which is a gaming machine including a player tracking device (Player Tracking Device). The player tracking device is a terminal for realizing a player tracking system, and in the present specification, this device is referred to as a PTS terminal. In addition, the PTS terminal in the present embodiment is configured to include a PTS front unit and a PTS body. The PTS front unit is disposed integrally with the front surface of the gaming machine and includes an operation unit operated by a player. The PTS body includes a control unit connected to the PTS front unit with a cable or the like, and is spaced from the PTS front unit. In the following description, a case where a slot machine is used as a gaming machine will be described. However, the present invention is not limited to a slot machine but can be applied to a gaming machine that performs various games.

  As shown in FIG. 2, the slot machine 1010 includes a PTS terminal 1700 and further includes an upper image display panel 1131, a lower image display panel 1141, and a settlement machine 1868. The slot machine 1010 is connected to the hall management server 10 and the jackpot server 11 via the PTS terminal 1700 via a network. In the present embodiment, one PTS terminal 1700 is provided for one slot machine 1010.

  In the present embodiment, the PTS terminal 1700 is connected to the bill validator 1022 via a communication line (or slot machine 1010).

  The PTS terminal 1700 transmits and receives data to and from a controller (a controller 1100 of a slot machine 1010, which will be described later) based on a predetermined protocol, and is also connected to a hall management server 10 and a jackpot server connected via a network. 11. Data communication is performed with the member management server 12 and the like. For example, the PTS terminal 1700 transmits to the controller 1100 information on credits necessary for starting the game, a stop command for instructing to stop the unit game at the time of a predetermined effect, and the like. To terminal 1700, credit information as a game result and a start notification and end notification of a unit game are transmitted.

  The PTS terminal 1700 transmits accounting information including a unit game start notification and end notification, a lottery result, and the like to the hall management server 10. In this embodiment, game information including the accounting information of the slot machine 1010 is transmitted to the hall management server 10 or the like via the PTS terminal 1700. However, the communication interface from the controller 1100 is not provided with the PTS terminal 1700. The game information can also be transmitted to the hall management server 10 or the like via a device other than the PTS terminal 1700. Further, member credit information and the like are exchanged between the PTS terminal 1700 and the member management server 12.

  Here, the game flow for a member is roughly as follows. First, membership registration is performed by a membership card issuing terminal, and a membership card (IC card) is issued at that time. Thereafter, the player inserts a membership card into the PTS terminal 1700 of the slot machine 1010 and inserts cash there. When a bill is inserted, the bill validator 1022 identifies the denomination and the amount of money, and the denomination data and the amount of money data are transmitted to the PTS terminal 1700 as the identification result. The PTS terminal 1700 obtains a game credit from the denomination data and the money amount data, and transmits it to the controller 1100.

  The controller 1100 executes the game based on the credit transmitted from the PTS terminal 1700. Credits corresponding to the game result are transmitted from the controller 1100 to the PTS terminal 1700, and a payout calculation based on the game result is performed in the PTS terminal 1700 to determine the amount to be paid out to the player. In the PTS terminal 1700, the determined amount is directly written on the member card, and the member card is discharged. Further, predetermined points are given to the membership card in accordance with the execution of the game or the like.

  Also, for each game, a payout amount (credit) as a game result (in real time or at a predetermined timing) is transmitted to the hall management server 10 via the PTS terminal 1700 together with the identification code of the member. The information transmitted in this way is grasped and accumulated in the hall management server 10 as a game result of the corresponding member.

  When a player who is a member plays a game next time, the PTS terminal 1700 reads the amount stored in the member card when the inserted member card is read. The read amount is converted into credits and transmitted to the controller 1100. Credits corresponding to game results are transmitted from the controller 1100 to the PTS terminal 1700 in the same manner as described above, and payout calculation based on the game results is performed in the PTS terminal 1700 to determine the amount (credit) to be paid out to the player. The At this time, it is updated by adding the amount obtained as a result of the game to the amount of the inserted membership card.

  At this time, the PTS terminal 1700 further transmits the identification code (or member ID) read from the member card and the updated amount to the member management server 12, and the member management server 12 transmits the amount transmitted from the PTS terminal 1700. , Add to the member's amount specified by the identification code and store it. Through this process, the amount held by the member is always managed.

  Thereafter, the player who is a member can make a settlement based on the amount stored in the member card with a cashier counter or the like, if necessary. Further, when the payment machine 1868 is provided as in the slot machine 1010 described above, the payment can be made with the membership card in the slot machine 1010.

  On the other hand, the game flow for non-members is roughly as follows. The player inserts cash into the PTS terminal 1700 of the slot machine 1010. When a bill is inserted, the bill validator 1022 identifies the denomination and the amount of money, and the denomination data and the amount of money data are transmitted to the PTS terminal 1700 as the identification result. The PTS terminal 1700 obtains a game credit from the denomination data and the money amount data, and transmits it to the controller 1100.

  The controller 1100 executes the game based on the credit transmitted from the PTS terminal 1700. Credits corresponding to the game result are transmitted from the controller 1100 to the PTS terminal 1700, and a payout calculation based on the game result is performed in the PTS terminal 1700 to determine the amount to be paid out to the player. In the PTS terminal 1700, the determined amount is written in a new IC card stocked in the slot machine 1010, and the IC card is discharged. Non-members will get an IC card for the first time here. In addition, the non-member can also obtain a non-member card (IC card or IC ticket) charged with an amount of money by inserting cash or the like. In this case, the non-member card is played using the non-member card. be able to.

  A non-member player can then make a payment based on the amount stored in the IC card with a cashier counter or the like as necessary. Further, in the case where the settlement machine 1868 is provided like the above-described slot machine 1010, the slot machine 1010 can perform settlement using an IC card.

  For each game, a payout amount (credit) as a game result is transmitted to the hall management server 10 via the PTS terminal 1700 (in real time or at a predetermined timing). The information transmitted in this way is grasped and accumulated as a non-member game result in the hall management server 10.

[Explanation of function flow diagram]
With reference to FIG. 3, a basic function of a gaming machine (slot machine 1010) according to an embodiment of the present invention will be described. As shown in FIG. 3, the slot machine 1010 is connected to an external control device (for example, the jackpot server 11) so that data communication is possible, and the external control device is connected to a plurality of other slot machines 1010 installed in the hall. Connected for data communication.

<Start check>
First, the slot machine 1010 checks whether or not the BET button has been pressed by the player, and subsequently checks whether or not the spin button has been pressed by the player.

<Symbol decision>
Next, when the spin button is pressed by the player, the slot machine 1010 extracts a symbol determination random number value and displays a symbol to be displayed to the player when the rotation of the reel is stopped according to each of the plurality of reels. decide.

<Reel control>
Next, the slot machine 1010 starts the rotation of each reel and stops the rotation so that the determined symbol is displayed to the player.

<Winning determination>
Next, when the rotation of each reel is stopped, the slot machine 1010 determines whether or not the combination of symbols displayed on the player is a winning combination.

<Payout>
Next, when the symbol combination displayed on the player is related to winning, the slot machine 1010 gives the player a privilege according to the type of symbol combination. For example, when a symbol combination related to coin payout is displayed, the slot machine 1010 adds the number of coins corresponding to the symbol combination to the number of credits.

  Further, the slot machine 1010 starts the bonus game when the symbol combination related to the bonus game trigger is displayed. In the present embodiment, as a bonus game, a game (free game) in which lottery related to the determination of the symbols to be stopped is performed a predetermined number of times without consuming coins.

  Further, the slot machine 1010 pays out the coin of the jackpot amount to the player when the symbol combination related to the jackpot trigger is displayed. The jackpot accumulates a part of the coins consumed by the player in each gaming machine as a jackpot amount. When there is a slot machine 1010 in which a jackpot trigger is established, A function to pay out the coins of the jackpot amount. The slot machine 1010 calculates the amount (accumulated amount) accumulated in the jackpot amount for each game (unit game) and transmits it to the external control device. The external control device accumulates the accumulated amount transmitted from each gaming machine into the jackpot amount.

  Here, the unit game is a series of operations from when the BET button is pressed by the player to start accepting a Bet to a state where a prize can be established.

<Determination of production>
The slot machine 1010 produces effects by displaying an image on a display, outputting light from a lamp, and outputting sound from a speaker. The slot machine 1010 extracts a random number for production, and determines the content of the production based on the symbol determined by lottery.

[Structure of slot machine]
Next, the overall structure of the slot machine 1010 will be described with reference to FIG.

  In the slot machine 1010, a bill or electronic valuable information corresponding to these is used as a game medium. In particular, in this embodiment, credit-related data such as cash data stored in the IC card 1500 is used. Note that the slot machine 1010 has a structure that does not use coins as game media, but this is only an example, and it can be configured as a slot machine that can use various game media including coins.

  The slot machine 1010 includes a cabinet including a cabinet 1011 and a top box 1012 installed on the upper side of the cabinet 1011. The main parts of the cabinet 1011 and the top box 1012 are formed of metal plate members. Further, an upper door 1142 and a lower door 1144 are provided on the front surface of the cabinet 1011.

  A lower image display panel 1141 is provided on the lower front side of the upper door 1142. The lower image display panel 1141 is composed of a liquid crystal panel and constitutes a display.

  A symbol display window 1135 is provided in front of the upper door 1142 and above the lower image display panel 1141 described above. From the symbol display window 1135, a reel device M1 including five reels M1a to M1e provided inside the cabinet 1011 is visible. Twelve symbols are drawn on the peripheral surface of each reel. The twelve symbols are continuously arranged along the rotation direction of each reel of the reel device M1 to form a symbol row. By rotating the reels M1a to M1e, it is possible to perform rearrangement in which symbols drawn on the reels are stopped after being rotated in the vertical direction.

  Here, “rearrangement” means a state in which symbols are arranged again after the arrangement of symbols is canceled. “Arrangement” means that a symbol can be visually confirmed with respect to an external player. The slot machine 1010 executes a so-called slot game in which a payout corresponding to a predetermined combination is awarded according to the arrangement state of the symbols due to the stopped reels M1a to M1e rotating.

  Although the present embodiment is a slot machine 1010 provided with a mechanical reel type reel device M1, the slot machine 1010 may be of a video reel type that displays a pseudo reel, or a video reel type. And a system in which a mechanical system is mixed.

  An upper image display panel 1131 is provided on the front surface of the top box 1012. The upper image display panel 1131 includes a liquid crystal panel and constitutes a display. The upper image display panel 1131 displays an image related to the effect, an introduction of the contents of the game, and an image showing the explanation of the rules.

  On the lower image display panel 1141 described above, a credit number display unit indicating a credit status (for example, the total number of credits currently owned by the player) and a fractional cash display unit indicating fractional cash are arranged as necessary. In addition, various types of information regarding the game such as Bet contents are displayed. Here, the “credit” is a virtual game medium on the game used when the player bets. Further, “fractional cash” refers to cash that has not been converted into credits due to insufficient amount of money being invested.

  When an IC card 1500 is inserted into a PTS terminal 1700, which will be described later, the number of credits stored in the IC card is displayed on the credit number display unit, and the fractional cash stored in the IC card is displayed on the fractional cash display unit. Is displayed. These numerical values are stored in the member management server 12 in association with the identification code of the member card.

  Here, the IC card is a non-contact IC card, for example, and includes an IC (Integrated Circuit) for recording and calculating various data such as credits. For example, an RFID such as NFC (Near Field Communication) is used. Short-range wireless communication using the (Radio Frequency Identification) technology is possible. The player can own credit-related data by using the IC card 1500, and can freely carry it between different slot machines. Then, the player inserts the IC card 1500 into the PTS terminal 1700 of the slot machine 1010, thereby using the credit related data (amount data) stored in the IC card 1500 to execute a unit game or the like on the slot machine 1010. You can play games.

  Note that the player may be able to store cash such as coins and banknotes as cash data in the IC card 1500 from a machine installed in the hall.

  Speakers 1112 are respectively provided on the left and right of the uppermost front portion of the lower door 1144. In the slot machine 1010, a unit game effect is executed by displaying an image on the upper image display panel 1131, outputting a sound from the speaker 1112 and outputting light from a lamp (not shown).

  In addition, a PTS front unit 1700a, which is a front portion of the PTS terminal 1700, is incorporated in the front surface of the lower door 1144 and below the speaker 1112. A printed product discharge port is provided on the right side of the PTS front unit 1700a. 1136 and a building inlet 1137 are arranged.

  Further, a control panel 1030 is disposed on the lower surface of the lower door 1144 below the PTS front unit 1700a. The control panel 1030 includes a flat base plate, and a plurality of operation buttons (that is, a spin button 1031, a maximum BET button 1032, a 5 BET button 1033, a 3 BET button 1034, a 2 BET button 1035, and a 1 BET button are provided on the base plate. 1036, a help button 1037, and a CASHOUT button 1038).

  The spin button 1031 is formed in a circular shape having a larger size than the other buttons so that the player can easily press and identify the spin button 1031. The spin button 1031 is disposed at the right end of the base plate and has a function of starting a game by a pressing operation.

  The maximum BET buttons 1032-1 BET buttons 1036 are arranged in a line at equal intervals on the left side of the spin button 1031. These operation buttons are formed in a square shape. The maximum BET button 1032 arranged at the right end has a function of causing a game to be played with a maximum bet number (Bet number) such as 10 times by a pressing operation. The 5BET button 1033 has a function of causing a game to be played with a Bet number five times as large as a pressing operation. The 3BET button 1034 has a function of causing a game to be played with a tripled Bet number by a pressing operation. The 2BET button 1035 has a function of playing a game with a double Bet number by a pressing operation. The 1BET button 1036 has a function of causing a game to be played with a Bet number of 1 by a pressing operation.

  The help button 1037 and the CASHOUT button 1038 are arranged in the front-rear direction at the left end portion of the base plate. The help button 1037 has a function of displaying help information indicating a game method or the like on the lower image display panel 1141 or the like by a pressing operation. The CASHOUT button 1038 has a function of storing credits or the like in the IC card 1500 by a pressing operation or outputting in a printing form.

  Further, in the slot machine 1010, a vent hole 1133 and an intake hole 1134 are arranged on the side portion of the cabinet 1011 and a vent hole 1132 is arranged on the side portion of the top box 1012. A fan (not shown) is disposed inside the cabinet 1011 corresponding to the position of the vent hole 1133, and similarly, a fan (not shown) is located inside the top box 1012 corresponding to the position of the vent hole 1132. ) Is arranged. By these fans, the air inside the slot machine 1010 is discharged to the outside, and the outside air is taken in through the intake holes 1134, and the temperature inside the slot machine 1010 is adjusted by such air circulation.

  Further, on the side of the cabinet 1011 of the slot machine 1010, there are a key cylinder 1138 for inserting a key for opening the upper door 1142 and the lower door 1144, and a door lock bar 1139 for locking the upper door 1142 and the lower door 1144. Is provided.

  Next, the internal structure of the slot machine 1010 and the cabinet 1011 with the upper door 1142 and the lower door 1144 opened will be described with reference to FIG.

  FIG. 5 is a perspective view showing the slot machine 1010 in a state where the upper door 1142 and the lower door 1144 are opened. As shown in FIG. 5, the upper image display panel 1131 is disposed on the front surface of the top box 1012 of the slot machine 1010 as described above, and the air holes 1132 are disposed on the side of the top box 1012. ing. The cabinet 1011 of the slot machine 1010 is formed in a box shape with an open front surface, and an upper door 1142 is disposed on the upper front surface and a lower door 1144 is disposed on the lower front surface.

  In addition, a vent hole 1133 is disposed on the upper side of the cabinet 1011, and an intake hole 1134 is disposed on the middle side of the cabinet 1011. Further, the above-described key cylinder 1138 and door lock bar 1139 are arranged in the vicinity of the intake hole 1134.

  As shown in FIG. 5, the cabinet 1011 rotatably supports the upper door 1142 and the lower door 1144 at the left end. The upper door 1142 and the cabinet 1011 are rotatably supported at the upper end portion and the lower end portion of the upper door 1142 and are connected by an upper door opening mechanism 1143. The upper door opening mechanism 1143 is disposed on the lower side of the upper door 1142, and has a rod-like member 1143 a whose one end is rotatably supported on the back wall of the upper door 1142, and a slide horizontally provided on the front side of the cabinet 1011. Member 1143b. The slide member 1143b is urged in such a direction that the other end portion of the rod-like member 1143a is movably engaged in the horizontal direction, the upper door 1142 is temporarily stopped at a predetermined opening angle, and is closed with a predetermined force from the outside. It is designed to rotate in the closing direction when

  The lower door 1144 and the cabinet 1011 are rotatably supported at the upper and lower ends of the lower door 1144 and are connected by a lower door opening mechanism 1145. The lower door opening mechanism 1145 is disposed below the lower door 1144, a rod-like member 1145 a having one end rotatably supported on the back wall of the lower door 1144, and a slide horizontally provided on the front side of the cabinet 1011. Member 1145b. The slide member 1145b is urged in such a direction that the other end of the rod-like member 1145a is movably engaged in the horizontal direction, the lower door 1144 is temporarily stopped at a predetermined opening angle, and is closed with a predetermined force from the outside. It is designed to rotate in the closing direction when

  As described above, the symbol display window 1135 is disposed on the upper door 1142, and the symbol display window 1135 is covered with a reel cover 1135a. The reel cover 1135a includes, for example, a base panel such as a transparent liquid crystal panel or a transparent panel, and a touch panel provided on the front surface of the base panel. The symbol display window 1135 covered with the reel cover 1135a makes it possible to visually recognize 15 symbols in 5 columns and 3 rows from the outside among symbols drawn on the peripheral surface of each reel of the reel device M1.

  FIG. 5 shows a PTS front unit 1700a disposed in the middle of the lower door 1144. The PTS front unit 1700a is housed inside the cabinet 1011 with the lower door 1144 closed. The configuration of the PTS terminal 1700 including the PTS front unit 1700a will be described in detail later.

  A bill stocker 1147 is housed in the lower right portion of the cabinet 1011. The bill insertion slot 1137 shown in FIG. 4 is connected to the insertion slot of the bill stocker 1147 (insertion slot of the bill validator 1022). The bill stocker 1147 draws the bill inserted into the bill insertion slot 1137 into the inside, and then determines the authenticity of the bill. If the bill is invalid, the bill stocker 1147 discharges it from the bill insertion slot 1137. It has a function to store and classify each type. In addition, a shelf member 1149 that partitions the space in the cabinet 1011 is disposed in the middle of the cabinet 1011. The shelf member 1149 is formed of a thin metal plate.

  For example, as shown in FIG. 5, the PTS main body 1700 b is disposed inside the cabinet 1011 and above the shelf board member 1149. The PTS main body 1700b has a magnet and is attracted to the inner side surface of the cabinet 1011 with the magnet. At this time, the portion in contact with or close to the magnet on the inner side surface of the cabinet 1011 is made of at least a metal member. The PTS front unit 1700a and the PTS main body 1700b are connected by a predetermined network (for example, a predetermined cable), but the illustration is omitted here.

  Heretofore, the slot machine 1010 has been described as an apparatus having the configuration shown in FIGS. 4 and 5, but may be an apparatus having various other configurations.

[Configuration of PTS terminal]
Next, the configuration of the PTS front unit 1700a will be described with reference to FIG. The PTS terminal 1700 includes a PTS front unit 1700a incorporated in the lower door 1144 of the slot machine 1010, and a PTS main body 1700b stored in the cabinet 1011 of the slot machine 1010. The PTS front unit 1700a and the PTS main body 1700b are Are connected by a predetermined network (for example, a predetermined cable). Note that the PTS terminal 1700 can be incorporated into various types of gaming machines from various manufacturers by exchanging data using a data interface shared with the gaming machines.

  FIG. 6 is an enlarged view of only the PTS front unit 1700a shown in FIG. 4 and FIG. As shown in FIG. 6, the PTS front unit 1700 a has a panel 1710, each part arranged on the front surface of the panel 1710 is visually recognized by the player, and members arranged on the back surface of the panel 1710 are the members of the slot machine 1010. It is housed inside the cabinet 1011 and is not visible to the player.

  An LCD 1719 having a touch panel function is provided on the right side of the front surface of the panel 1710. The LCD 1719 displays, for example, member information and information for members, and the screen size is 6.2 inches (about 15.7 cm). Further, an LCD cover 1719a is provided around the LCD 1719. In this example, the LCD 1719 is configured to have a touch panel function, but the player's instruction may be input by another input device such as a keyboard, a mouse, or a button.

  A light emitting plate 1720a that is connected to the LED and emits light is provided above the LCD 1719 and the LCD cover 1719a. The light emitting plate 1720a is made of, for example, polycarbonate, is connected to a plurality of (for example, seven) full color LEDs 1721a arranged on the back side of the panel 1710, and emits light according to light emission of the full color LED 1721a.

  Similarly, below the LCD 1719 and the LCD cover 1719a, a light emitting plate 1720b connected to the LED and emitting light is provided. The light emitting plate 1720b is made of, for example, polycarbonate, and is connected to a plurality of (for example, seven) full color LEDs 1721b (not shown) disposed on the back side of the panel 1710, and emits light according to light emission of these full color LEDs 1721b.

  Further, an imaging window 1712 is provided on the right side of the LCD 1719, and a human body detection camera 1713 (not shown) disposed inside the LCD cover 1719a or on the back side of the panel 1710 allows the player to be connected via the imaging window 1712. Take an image. The imaging window 1712 may be, for example, a half mirror material that is shielded such as smoke.

  A home button 1722 is provided on the LCD cover 1719a at the lower right of the LCD 1719. Home button 1722 is a button for transitioning the screen displayed on LCD 1719 to a predetermined upper screen.

  Further, a speaker duct 1706 is provided on the right LCD cover 1719a of the LCD 1719, and a bass reflex (bass reflex) speaker 1707 is provided on the back side of the panel 1710 corresponding thereto. ing. Similarly, a speaker duct 1708 is provided on the left side of the LCD 1719, and a bass reflex (bass reflex) speaker 1709 (not shown) is provided at a position on the back side of the panel 1710 corresponding thereto. It has been. These speakers are dedicated speakers for the PTS terminal 1700 and are provided separately from the slot machine game speakers 1112 provided in the slot machine 1010. These speakers can produce an effect, make a voice call, or output a notification sound due to forgetting to remove the IC card 1500. Since the sound from the speakers can be heard in stereo through the above-described speaker ducts 1706 and 1708 (on the player side), the speakers can be installed on the back side of the panel 1710. Therefore, space saving (of the panel surface) of the PTS front unit 1700a is realized.

  The LCD cover 1719a on the lower left side of the LCD 1719 is provided with a microphone opening 1714 and a microphone opening 1716. Microphones 1715 and 1717 (not shown) are provided in the corresponding LCD cover 1719a. ) Is provided.

  A card insertion slot 1730 into which the IC card 1500 can be inserted or removed is provided at the lower left of the front surface of the panel 1710. A full color LED 1731 (not shown) is provided in the card insertion portion of the card insertion slot 1730, and the remaining number of IC cards 1500 accumulated in a card stacker 1742, which will be described later, can be notified by turning on a plurality of colors. it can. The card insertion slot 1730 is provided with an eject button 1732, and a red LED 1733 (not shown) provided in the vicinity of the eject button 1732 is lit so that the position of the eject button 1732 and the process of the eject operation can be understood. It is supposed to be.

  A card unit 1741 and a card stacker 1742 are provided at a position on the back side of the panel 1710 corresponding to the card insertion slot 1730, and the card insertion slot 1730 is configured as a part of the card unit 1741. The card stacker 1742 can store about 30 IC cards 1500. When a player who newly plays a unit game pays credits, the IC card 1500 stored in the card stacker 1742 is stored in the card stacker 1742. It is taken out and discharged to the card insertion slot 1730.

  The IC card 1500 taken in from the card insertion slot 1730 and held in the card unit 1741 updates credit information by NFC or the like at the time of credit settlement, and then the IC card 1500 is discharged from the card insertion slot 1730. The IC card 1500 is completely stored inside the card unit 1741 while the player is playing a unit game.

  Further, when the absence of the player is detected by the human body detection camera or the like even when the IC card 1500 remains, the IC card 1500 can be stored in the card stacker 1742 when the credit card is settled. . Thus, for example, even when the player knows that there are few remaining credits and leaves the IC card 1500 and leaves the seat, or when the player simply leaves the IC card 1500 and leaves the seat, The card unit 1741 does not remain held for a long time.

  A USB terminal 1737 and an audio terminal 1738 are provided on the upper left of the front surface of the panel 1710. The USB terminal 1737 is configured so that charging or the like can be performed by connecting a USB device thereto. The audio terminal 1738 is, for example, a four-pole terminal. A headset can be inserted into the audio terminal 1738 and a call can be made with the other party using headphones and a microphone. Further, the audio terminal 1738 can be a two-pole or three-pole terminal so that sound can be heard with headphones.

  A touch unit 1745 is provided on the front surface of the panel 1710 and on the left side of the LCD 1719. The touch unit 1745 is a writer that writes data to an IC device including an IC chip (for example, a non-contact IC card, a mobile phone or a smartphone equipped with an NFC communication function) by data communication, and data from the IC device. It includes an RFID module that can function as a reader that reads data by communication. Further, LEDs 1746 (not shown) are arranged at the four front corners of the touch unit 1745, respectively. In addition to the touch unit 1745 or instead of the touch unit 1745, an information recording medium reader for reading information stored in an information recording medium such as a magnetic card may be provided. In this case, instead of the IC card 1500, a magnetic card can be used as a membership card.

  As described above, the PTS front unit 1700a according to the present embodiment includes a variety of devices having a microphone function, a camera function, a speaker function, a display function, and the like, and forms a single unit. Realization of space. In the above, the PTS front unit 1700a has been described as an apparatus having a configuration as shown in FIG. 6, but it may be an apparatus having various other configurations.

[Circuit configuration of slot machine]
Next, with reference to FIG. 7, a configuration of a circuit included in the slot machine 1010 will be described.

  The gaming board 1050 includes a CPU 1051, a ROM 1052, and a boot ROM 1053 that are connected to each other via an internal bus, a card slot 1055 that corresponds to the memory card 1054, and an IC socket 1057 that corresponds to a GAL (Generic Array Logic) 1056. .

  The memory card 1054 includes a nonvolatile memory and stores a game program and a game system program. The game program includes a program related to game progress and a program for executing effects by images and sounds. The game program includes a symbol determination program. The symbol determination program is a program for determining symbols to be rearranged.

  The card slot 1055 is configured so that the memory card 1054 can be inserted and removed, and is connected to the motherboard 1070 by an IDE bus. Therefore, by removing the memory card 1054 from the card slot 1055, writing another game program in the memory card 1054, and inserting the memory card 1054 into the card slot 1055, the type and content of the game played in the slot machine 1010 is changed. be able to.

  GAL1056 is a kind of PLD (Programmable Logic Device) having an OR fixed type array structure. The GAL 1056 includes a plurality of input ports and output ports. When a predetermined input is input to the input port, the corresponding data is output from the output port.

  The IC socket 1057 is configured so that the GAL 1056 can be attached and detached, and is connected to the motherboard 1070 by a PCI bus. The contents of the game played in the slot machine 1010 can be changed by replacing the memory card 1054 with a program written with another program or rewriting the program written on the memory card 1054 with another program. .

  The CPU 1051, the ROM 1052, and the boot ROM 1053 that are connected to each other by an internal bus are connected to the motherboard 1070 by a PCI bus. The PCI bus transmits signals between the motherboard 1070 and the gaming board 1050 and supplies power from the motherboard 1070 to the gaming board 1050.

  The ROM 1052 stores an authentication program. The boot ROM 1053 stores a preliminary authentication program and a program (boot code) for the CPU 1051 to start the preliminary authentication program.

  The authentication program is a program (tamper check program) for authenticating the game program and the game system program. The preliminary authentication program is a program for authenticating the authentication program. The authentication program and the preliminary authentication program are described in accordance with a procedure (authentication procedure) for authenticating that the target program has not been tampered with.

  The motherboard 1070 is configured by using a commercially available general-purpose motherboard (printed wiring board on which basic components of a personal computer are mounted), a main CPU 1071, a ROM (Read Only Memory) 1072, a RAM (Random Access Memory) 1073, a communication. And an interface 1082. Here, the main CPU 1071 corresponds to the controller 1100 of the slot machine 1010.

  The ROM 1072 includes a memory device such as a flash memory, and stores a program such as BIOS (Basic Input / Output System) executed by the main CPU 1071 and permanent data. When the BIOS is executed by the main CPU 1071, initialization processing of a predetermined peripheral device is performed. In addition, the game program and the game system program stored in the memory card 1054 are started via the gaming board 1050. In the present invention, the ROM 1072 may be rewritable or impossible.

  The RAM 1073 stores data used when the main CPU 1071 operates and programs such as a symbol determination program. For example, when the above-described game program, game system program, and authentication program are loaded, these can be stored. Further, the RAM 1073 is provided with a work area for executing the program. For example, an area for storing a counter for managing the number of games, the number of Bets, the number of payouts, the number of credits, an area for storing a symbol (code number) determined by lottery, and the like are provided.

  The communication interface 1082 is for controlling data transmission / reception between the PTS terminal 1700 and the main CPU 1071. Also, a door PCB (Printed Circuit Board) 1090 and a main body PCB 1110 described later are connected to the motherboard 1070 by USB. Further, a power supply unit 1081 is connected to the motherboard 1070.

  When power is supplied from the power supply unit 1081 to the motherboard 1070, the main CPU 1071 of the motherboard 1070 is activated, and power is supplied to the gaming board 1050 via the PCI bus to activate the CPU 1051.

  The door PCB 1090 and the main body PCB 1110 are connected to input devices such as switches and sensors and peripheral devices whose operation is controlled by the main CPU 1071.

  A control panel 1030 and a cold cathode tube 1093 are connected to the door PCB 1090.

  The control panel 1030 is provided with a spin switch 1031S, a maximum BET switch 1032S, a 5BET switch 1033S, a 3BET switch 1034S, a 2BET switch 1035S, a 1BET switch 1036S, a help switch 1037S, and a CASHOUT switch 1038S corresponding to the above-described buttons. It has been. Each switch detects that the corresponding button has been pressed by the player, and outputs a signal to the main CPU 1071.

  The cold cathode tube 1093 functions as a backlight installed on the back side of the upper image display panel 1131 and the lower image display panel 1141, and lights up based on a control signal output from the main CPU 1071.

  A lamp 1111, a speaker 1112, a printer 1171, and a graphic board 1130 are connected to the main body PCB 1110. In this example, the bill validator 1022 is connected to the PTS terminal 1700, but may be configured to be connected to the slot machine 1010.

  The lamp 1111 is turned on based on a control signal output from the main CPU 1071. The speaker 1112 outputs sound such as BGM based on a control signal output from the main CPU 1071. For example, the printer 1171 prints on a ticket a bar code in which data such as the number of credits, date and time, and identification number of the slot machine 1010 stored in the RAM 1073 is encoded based on a control signal output from the main CPU 1071. Output as a ticket with a barcode.

  The upper image display panel 1131 and the lower image display panel 1141 can also be configured as a touch panel. The touch panel detects a position touched by a player's finger or the like, and outputs a signal corresponding to the detected position to the main CPU 1071.

  The banknote discriminator 1022 recognizes the appropriateness of banknotes and accepts regular banknotes in the cabinet 1011. The bills inserted into the cabinet 1011 are converted into coins, and credits corresponding to the converted coins are added as player-owned credits.

  The graphic board 1130 controls image display performed by each of the upper image display panel 1131 and the lower image display panel 1141 based on a control signal output from the main CPU 1071. The graphic board 1130 includes a VDP (Video Display Processor) that generates image data, a video RAM that stores image data generated by the VDP, and the like. Note that image data used when generating image data by VDP is included in the game program read from the memory card 1054 and stored in the RAM 1073.

  The motor driving circuit 1153 includes an FPGA (Field Programmable Gate Array) 1155 and a driver 1154. Stepping motors 1159a to 1159e that rotate the reels M1a to M1e are connected to the motor drive circuit 1153. The FPGA 1155 is a programmable electronic circuit such as an LSI, and functions as a control circuit for the stepping motors 1159a to 1159e. The driver 1154 functions as an amplification circuit for pulses input to the stepping motors 1159a to 1159e.

  The index detection circuit 1151 detects the positions of the rotating reels M1a to M1e, and can detect the step-out of the reels M1a to M1e. The position change detection circuit 1152 detects a change in the stop position of the reels after the rotation of the reels M1a to M1e is stopped. For example, the position change detection circuit 1152 has the stop position changed to be a symbol combination related to winning by an external action such as fraud even though it is not actually a combination of symbols related to winning. In this case, a change in the stop position of each reel M1a to M1e is detected. The position change detection circuit 1152 is configured to detect changes in the stop positions of the reels M1a to M1e by detecting fins (not shown) attached to the inner portions of the reels M1a to M1e at predetermined intervals, for example. Has been.

  Note that the excitation method of the stepping motors 1159a to 1159e is not particularly limited, and a 1-2 phase excitation method or a two phase excitation method can be adopted. Further, a DC motor may be employed instead of the stepping motor. When a DC motor is employed, a deviation counter, a D / A converter, and a servo amplifier are sequentially connected to the main body PCB 110, and the DC motor is connected to the servo amplifier. The rotational position of the DC motor is detected by a rotary encoder, and the current rotational position of the DC motor is supplied as data from the rotary encoder to the deviation counter.

  Up to this point, the circuit configuration of the slot machine 1010 has been described as having the configuration shown in FIG. 7, but various other configurations can be employed.

[PTS terminal circuit configuration]
Next, with reference to FIG. 8, a configuration of a circuit and the like included in the PTS terminal 1700 will be described. As described above, the PTS terminal 1700 includes the PTS front unit 1700a and the PTS main body 1700b. In FIG. 8, the circuits included in the PTS terminal 1700 are replaced with the circuits included in the PTS front unit 1700a and the PTS main body 1700b. It shall be shown separately for the included circuits.

  A PTS controller 1750 that controls the PTS terminal 1700 includes a CPU 1751, a ROM 1752, and a RAM 1753.

  The CPU 1751 performs execution control of each component of the PTS terminal 1700, and executes and calculates various programs stored in the ROM 1752. For example, the CPU 1751 executes a credit update program to update the credit related data stored in the IC card 1500.

  The ROM 1752 includes a memory device such as a flash memory, and stores permanent data executed by the CPU 1751. For example, the ROM 1752 can store a credit update program for rewriting credit-related data stored in the IC card 1500.

  The RAM 1753 temporarily stores data necessary for executing various programs stored in the ROM 1752.

  The external storage device 1754 is a storage device such as a hard disk device, for example, and stores a program executed by the CPU 1751 and data used by the program executed by the CPU 1751.

  The server I / F (interface) 1755 implements data communication between the PTS terminal 1700 and a server such as the hall management server 10 or the jackpot server 11. The gaming machine I / F (interface) 1756 implements data communication between the slot machine 1010 and the PTS terminal 1700, and a prescribed protocol can be used for the data communication.

  In addition, the PTS terminal 1700 is connected to the banknote discriminator 1022 via the banknote discriminator I / F (interface) 1757 and to the settlement machine 1868 via the settlement machine I / F (interface) 1758, and data is transmitted as necessary. Can be sent and received.

  The USB control unit 1759 determines whether or not to supply power from the power supply unit 1760 at the USB terminal 1737, and enables the USB terminal 1737 to be charged when a predetermined condition is satisfied. When a predetermined condition is satisfied, the player can connect the electronic device to the USB terminal 1737 and charge the electronic device.

  The light emitting unit LED driving unit 1761 controls the full color LED 1721a to light at a predetermined timing in order to cause the light emitting plate 1720a on the upper side of the LCD 1719 to emit light, and also causes the light emitting plate 1720b on the lower side of the LCD 1719 to emit light. The LED 1721b is controlled to be lit at a predetermined timing.

  The LCD control unit 1762 controls the LCD 1719 to display member information, information for members, data read from the IC card 1500, and data input by the player. The LCD 1719 has a touch panel function, and a predetermined signal is transmitted to the CPU 1751 when the player operates the touch panel.

  Home button 1722 is provided in the vicinity of LCD 1719 and is a button for transitioning the screen displayed on LCD 1719 to a predetermined upper screen. When the home button 1722 is pressed by the player, the operation of the player is transmitted to the CPU 1751, and the CPU 1751 transmits a command to the LCD control unit 1762 to update the display on the LCD 1719 in accordance with the operation.

  The IC card control unit 1863 controls insertion and ejection of the IC card 1500, writing of credit data, and the like. The IC card control unit 1763 includes an IC card R / W (reader / writer) control unit 1863a, an IC card suction / discharge control unit 1863b, and an LED control unit 1766c.

  The IC card R / W control unit 1763a controls the card unit 1741 to update the credit related data stored in the IC card 1500. When a new IC card 1500 is issued, credit-related data corresponding to the settled amount is stored. The card unit 1741 has an antenna unit for reading or writing data to the IC card 1500 by NFC or the like.

  The card unit 1741 has functions of an IC card reader that reads information stored in the IC card 1500 and an IC card writer that writes information to the IC card 1500, but has either function as necessary. Also good.

  The IC card suction / discharge control unit 1763b controls suction and discharge of the IC card 1500. When the IC card 1500 is inserted into the card insertion slot 1730 by the player, the IC card is controlled to be held in the card unit 1741 while the player is playing the game. Further, after the credit related data is written in the IC card 1500 at the time of payment, the IC card 1500 is controlled to be discharged. Further, when the eject button 1732 is pressed, the IC card 1500 is discharged.

  When a new IC card 1500 is issued, the IC card 1500 is newly taken out from the card stacker 1742 and supplied to the card unit 1741 in order to store credit-related data.

  The LED control unit 1763c controls to turn on an LED (full color LED 1731) provided in the vicinity of the card insertion slot 1730 of the card unit 1741, and turns on an LED (red LED 1733) provided in the vicinity of the eject button 1732. Control to do.

  The touch unit control unit 1764 controls data transmission / reception associated with a touch operation of the IC card 1500, a mobile phone, a smartphone, or the like. The touch unit control unit 1764 includes a non-contact R / W (reader / writer) control unit 1764a and an LED control unit 1764b.

  The non-contact R / W control unit 1764a determines whether or not the IC card 1500 or the mobile phone is close to a predetermined distance (for example, there is a touch operation) by the touch unit 1745, and when the touch unit 1745 is close to the predetermined distance In addition, a read result or the like is acquired from the touch unit 1745. The touch unit 1745 includes an antenna unit for performing data transmission / reception with the IC card 1500 and the mobile phone by NFC or the like.

  The touch unit 1745 has functions of an IC card reader that reads information stored in the IC card 1500 and the mobile phone, and an IC card writer that writes information in the IC card 1500 and the mobile phone. It is good also as what has the function of.

  The LED control unit 1764b controls the LEDs 1746 arranged at the four corners of the front surface of the touch unit 1745, and lights them at a predetermined timing.

  The DSP 1765 receives the audio data acquired from the microphones 1715 and 1717, performs predetermined audio processing, and then transmits the data to the CPU 1751. The DSP 1765 transmits the received audio data to the speakers 1707 and 1709. Further, the DSP 1765 outputs the received sound to the headphones to the audio terminal to which the headset is connected, processes the sound received from the microphone, and transmits the processed sound to the CPU 1751. Here, a schematic configuration is shown, and an A / D converter, a D / A converter, an amplifier, and the like are omitted.

  The camera control unit 1766 acquires an image of a player or the like captured by the human body detection camera 1713, performs predetermined image processing as necessary, and transmits the processed data to the CPU 1751. The data is transmitted to, for example, the hall management server 10 or the member management server 12 via the server I / F 1755.

  Heretofore, the circuit configuration of the PTS terminal 1700 has been described as having the configuration as shown in FIG. 8, but various other configurations can be employed.

[Configuration of symbol combination table]
Next, the symbol combination table will be described with reference to FIG.
The symbol combination table defines combinations of symbols related to winning and the number of payouts. In the slot machine 1010, the rotation of the symbol columns of the five reels M1a to M1e (first reel to fifth reel) of the reel device M1 is stopped, and the symbol combinations displayed on the winning line are determined by the symbol combination table. A winning combination is established if the symbol combination matches the specified symbol combination. Then, according to the winning combination, a privilege such as a credit is given to the player. If the combination of symbols displayed on the winning line does not match any of the symbol combinations defined by the symbol combination table, the winning is not established (so-called “losing”).

  Basically, each symbol of “RED”, “APPLE”, “BLUE 7”, “BELL”, “CHERRY”, “STRAWBERRY”, “PLUM” and “ORANGE” is awarded in all five rows of reels M1a to M1e. If they are displayed together on the line, a win is established. However, for each symbol of “CHERRY” and “ORANGE”, winning is established even when displayed on the winning line on one or three reels.

  For example, when symbols “BLUE 7” are displayed on the winning line in all five reels M1a to M1e of the reel device M1, the winning combination is “BLUE” and “10” is determined as the number of payouts. . Then, credit is given based on the determined number of payouts. For example, such credit is given by the added credit being stored in the IC card 1500 and then discharged from the card insertion slot 1730.

[Contents of the program executed on the slot machine]
Next, an example of a program executed by the slot machine 1010 will be described with reference to FIGS.

<Main control processing>
First, the main control process will be described with reference to FIG. FIG. 10 is a view illustrating a flowchart of the main control processing of the slot machine 1010 according to the embodiment of the present invention.

  First, when power is turned on to the slot machine 1010, the main CPU 1071 reads out the authenticated game program and game system program from the memory card 1054 via the gaming board 1050, and writes them into the RAM 1073 (step S11).

  Next, the main CPU 1071 performs an initialization process at the end of one game (step S18). For example, unnecessary data is cleared for each game in the work area of the RAM 1073, such as the number of Bets and symbols determined by lottery.

  Next, the main CPU 1071 performs a start check process described later (step S19). In this process, input of a BET switch or a spin switch is checked.

  Next, the main CPU 1071 performs symbol lottery processing described later (step S20). In this process, the symbol to be stopped is determined based on the random number for symbol determination.

  Next, the main CPU 1071 performs effect content determination processing (step S21). The main CPU 1071 extracts a random number for production, and determines any one of a plurality of predetermined production contents by lottery. The contents of the presentation can be determined according to the winning combination and the game situation in the slot machine 1010. For example, according to the winning combination and the game situation in the slot machine 1010, the lottery probability relating to each effect can be changed.

  Next, the main CPU 1071 performs a reel control process described later (step S22). In this processing, rotation of the five rows of reels M1a to M1e (first reel to fifth reel) of the reel device M1 is started, and the scheduled stop symbol determined in the symbol lottery processing in step S20 is a predetermined position (for example, The symbol display window 1135) is stopped. That is, for each reel, three symbols including symbols to be stopped are displayed in the symbol display window 1135.

  Next, the main CPU 1071 performs a payout number determination process described later (step S23). In this process, the number of payouts is determined based on the combination of symbols displayed on the winning line L, and stored in a payout number storage area provided in the RAM 1073.

  Next, the main CPU 1071 performs a game result notification process (step S25). In this process, data including an end time when the unit game is ended (for example, a time when a payout amount determination process is performed), game contents (for example, a payout number), and an identification code for identifying the slot machine 1010 1700 is a process to transmit to 1700. If an IC card 1500 or the like is inserted and the player can be identified, the member identification code related to the IC card 1500 is also transmitted to the PTS terminal 1700. The PTS terminal 1700 transmits this data to the hall management server 10, and the hall management server 10 accumulates this data as information (game information) relating to the game progress for each player who plays a game and for each machine. .

  Next, the main CPU 1071 determines whether or not a bonus game trigger has been established (step S26). When the main CPU 1071 determines that the bonus game trigger has been established, the main CPU 1071 performs bonus game processing described later (step S27).

  The main CPU 1071 performs a payout process after the process of step S27 or when determining that the bonus game trigger is not established in step S26 (step S28). The main CPU 1071 adds the value stored in the payout amount storage area to the credit number storage area provided in the RAM 1073. Here, for example, when the player presses the CASHOUT button, the CASHOUT switch 1038S that detects this button outputs a signal to the main CPU 1071, and the number of credits is added to the number of credits stored in the IC card 1500 held in the card unit 1741. The value in the storage area is added. Note that a ticket with a barcode may be issued by the printer 1171. When the payout process ends, the process returns to S18 and the unit game is repeated.

<Start check process>
Next, the start check process will be described with reference to FIG. FIG. 11 is a view showing a flowchart of the start check process of the slot machine 1010 according to the embodiment of the present invention.

  The main CPU 1071 determines whether or not the IC card 1500 inserted from the card insertion slot 1730 is held by the card unit 1741 and whether or not a bill is inserted into the bill validator 1022 (step S41). When the main CPU 1071 determines that the insertion of the IC card 1500 or the insertion of the banknote has been detected, the main CPU 1071 confirms the validity of the IC card 1500 and the banknote, and then adds the credit number storage area (step S42).

  The main CPU 1071 determines whether or not the credit amount storage area is 0 after step S42 or when it is determined in step S41 that insertion of the IC card 1500 or the like has not been detected (step S43). When the main CPU 1071 determines that the credit amount storage area is not 0, the main CPU 1071 accepts operation of a BET button (for example, any one of the maximum BET button 1032, the 5BET button 1033, the 3BET button 1034, the 2BET button 1035, and the 1BET button 1036). Allow (step S44).

  Next, the main CPU 1071 determines whether or not an operation of the BET button is detected (step S45). When the main CPU 1071 detects that the BET button has been pressed by the player using a BET switch (for example, one of the maximum BET switch 1032S, 5BET switch 1033S, 3BET switch 1034S, 2BET switch 1035S, and 1BET switch 1036S), Based on the button type, the BET number storage area provided in the RAM 1073 is added, and the credit number storage area is subtracted (step S46).

  Next, the main CPU 1071 determines whether or not the BET number storage area is maximum (step S47). When the main CPU 1071 determines that the BET number storage area is the maximum, the main CPU 1071 prohibits the update of the BET number storage area (step S48). The main CPU 1071 permits operation acceptance of the spin button after step S48 or when it is determined in step S47 that the BET number storage area is not the maximum (step S49).

  If the main CPU 1071 determines that the BET button operation is not detected in step S45 after step S49, or if the credit number storage area is determined to be 0 in step S43, the main CPU 1071 detects the spin button operation. It is determined whether or not (S50). When the main CPU 1071 determines that the operation of the spin button is not detected, the main CPU 1071 proceeds to step S41.

  When determining that the operation of the spin button has been detected, the main CPU 1071 performs a jackpot-related process which will be described later. In this process, a part of the credits bet is paid out to the jackpot server 11 via the PTS terminal 1700, for example, as a jackpot amount accumulated for the jackpot (step S51).

  Next, the main CPU 1071 performs a game start notification process (step S52). This process is a process of transmitting data including the game start time when the unit game is started, the game content (for example, the number of Bets), and an identification code for identifying the slot machine 1010 to the PTS terminal 1700. If an IC card 1500 or the like is inserted and the player can be identified, the member identification code related to the IC card 1500 is also transmitted to the PTS terminal 1700. The PTS terminal 1700 transmits this data to the hall management server 10, and the hall management server 10 accumulates this data as information (game information) relating to the game progress for each player who plays a game and for each machine. . When the process of step S52 is completed, the start check process is terminated.

<Symbol lottery processing>
Next, the symbol lottery process will be described with reference to FIG. FIG. 12 is a view showing a flowchart of the symbol lottery processing of the slot machine 1010 according to the embodiment of the present invention.

  First, the main CPU 1071 extracts random numbers for symbol determination (step S111). Next, the main CPU 1071 determines the symbols to be stopped on the five rows of reels M1a to M1e (first reel to fifth reel) of the reel device M1 by lottery (step S112). The main CPU 1071 performs lottery according to each reel, and determines any of the 12 symbols as a scheduled stop symbol.

  Next, the main CPU 1071 stores the determined symbols to be stopped for each reel in a symbol storage area provided in the RAM 1073 (step S113). Next, the main CPU 1071 refers to the symbol combination table (FIG. 9) and determines a winning combination based on the symbol storage area (step S114). The main CPU 1071 determines whether or not the symbol combination displayed on the winning line by each reel matches the symbol combination defined in the symbol combination table, and determines the winning combination. When this process is performed, the symbol lottery process is terminated.

<Reel control processing>
Next, the reel control process will be described with reference to FIG. FIG. 13 is a view illustrating a flowchart of the reel control processing of the slot machine 1010 according to the embodiment of the present invention.

  First, the main CPU 1071 controls the stepping motors 1159a to 1159e to start rotation of the five rows of reels M1a to M1e of the reel device M1 (step S131). Next, the main CPU 1071 controls the stepping motors 1159a to 1159e to stop the rotation of the five rows of reels M1a to M1e based on the above-described symbol storage area (step S132). When this process is performed, the reel control process is terminated.

  Note that the effect determined in the effect content determination process (FIG. 10) is executed in accordance with the timing of starting and stopping the rotation of the reels M1a to M1e by the reel control process or other timings. For example, the effect can be executed by displaying a moving image or a still image on the upper image display panel 1131 of the slot machine 1010, outputting sound from the speaker 1112 in synchronization therewith, and turning on the lamp 1111. .

<Payout number determination process>
Next, the payout number determination process will be described with reference to FIG. FIG. 14 is a view illustrating a flowchart of the payout amount determination process of the slot machine 1010 according to the embodiment of the present invention.

  First, the main CPU 1071 determines whether or not the winning combination is a jackpot (step S151). When determining that the winning combination is not a jackpot, the main CPU 1071 determines the number of payouts corresponding to the winning combination (step S152). For example, when the winning combination is “BELL”, “8” is determined as the number of payouts (see FIG. 9). In the case of a loss, “0” is determined as the number of payouts. Next, the main CPU 1071 stores the determined payout number in the payout number storage area (step S153). When this process is performed, the payout number determination process is terminated.

  When determining that the winning combination is a jackpot, the main CPU 1071 notifies the external control device (that is, the jackpot server 11) that the jackpot has been won (step S154). When receiving the notification, the jackpot server 11 transmits the jackpot amount updated so far to the slot machine 1010. At this time, a part of the jackpot amount (for example, 80%) may be paid out, and the remaining part (for example, 20%) may be carried over in preparation for the next jackpot trigger establishment.

  Next, the main CPU 1071 receives the jackpot amount from the jackpot server 11 (step S155). Next, the main CPU 1071 stores the received jackpot amount in the payout amount storage area (step S156). When this process is performed, the payout number determination process is terminated.

<Jackpot-related processing>
Next, jackpot-related processing will be described with reference to FIG. FIG. 15 is a view illustrating a flowchart of the jackpot-related processing of the slot machine 1010 according to the embodiment of the present invention.

  First, the main CPU 1071 calculates the accumulated amount (step S171). The main CPU 1071 calculates a cumulative amount to the jackpot amount by obtaining a product of a value stored in the BET number storage area and a preset cumulative ratio.

  Next, the main CPU 1071 transmits the calculated accumulated amount to the jackpot server 11 (step S172). When the jackpot server 11 receives the accumulated amount, the jackpot server 11 updates the jackpot amount. When this process is performed, the jackpot-related process is terminated.

<Bonus game processing>
Next, the bonus game process will be described with reference to FIG. FIG. 16 is a view illustrating a flowchart of the bonus game processing of the slot machine 1010 according to the embodiment of the present invention.

  First, the main CPU 1071 determines the number of bonus games (step S191). The main CPU 1071 extracts a bonus game number determination random number value, and determines any of a plurality of types of bonus game numbers such as “10”, “20”, and “30” by lottery.

  Next, the main CPU 1071 stores the determined bonus game number in a bonus game number storage area provided in the RAM 1073 (step S192).

  Next, the main CPU 1071 performs an initialization process at the end of one game similarly to the process of step S18 described with reference to FIG. 10 (step S193).

  Next, the main CPU 1071 performs a game start notification process (step S194). This process is the same as the game start notification process shown in step S52 of FIG. 11, and the game start time, the game content (for example, the number of Bets), and the slot machine 1010 at which the unit game (bonus game) is started. In this process, data including an identification code to be identified is transmitted to the PTS terminal 1700. If an IC card 1500 or the like is inserted and the player can be identified, the member identification code related to the IC card 1500 is also transmitted to the PTS terminal 1700. The PTS terminal 1700 transmits this data to the hall management server 10, and the hall management server 10 accumulates this data as information (game information) relating to the game progress for each player who plays a game and for each machine. .

  Next, the main CPU 1071 performs the symbol lottery process described with reference to FIG. 12 (step S195). Next, the main CPU 1071 performs effect content determination processing in the same manner as the processing in step S21 described with reference to FIG. 10 (step S196). Next, the main CPU 1071 performs the reel control process described with reference to FIG. 13 (step S197). Next, the main CPU 1071 performs the payout amount determination process described with reference to FIG. 14 (step S198).

  Next, the main CPU 1071 performs a game result notification process (step S199). This process is the same as the game result notification document shown in step S25 in FIG. 10, and the end time (for example, the time when the payout amount determination process is performed) of the unit game (for bonus game), the game content This is a process of transmitting data including (for example, the number of payouts) and an identification code for identifying the slot machine 1010 to the PTS terminal 1700. If an IC card 1500 or the like is inserted and the player can be identified, the member identification code related to the IC card 1500 is also transmitted to the PTS terminal 1700. The PTS terminal 1700 transmits this data to the hall management server 10, and the hall management server 10 accumulates this data as information (game information) relating to the game progress for each player who plays a game and for each machine. .

  Next, the main CPU 1071 determines whether or not a bonus game trigger has been established (step S200). When determining that the bonus game trigger has been established, the main CPU 1071 determines the number of bonus games to be added (step S201). The number of bonus games is determined in the same manner as in step S191 described above. Next, the main CPU 1071 adds the determined number of bonus games to the value stored in the bonus game number storage area (step S202).

  The main CPU 1071 performs a payout process after the process of step S202 or when it is determined in step S200 that the bonus game trigger has not been established (step S203). In this payout process, the main CPU 1071 adds the value stored in the payout number storage area in the payout number determination process in step S198 described above to the value stored in the bonus payout number storage area. The bonus payout amount storage area is an area for storing the total number of payouts determined during the bonus game.

  When the bonus game process is completed, the main CPU 1071 uses the value stored in the bonus payout number storage area in the payout process in step S28 described with reference to FIG. Add to the value stored in the storage area. That is, the total number of payouts determined in the bonus game is paid out collectively.

  Next, the main CPU 1071 subtracts 1 from the value stored in the bonus game number storage area (step S204). Next, the main CPU 1071 determines whether or not the value stored in the bonus game number storage area is 0 (step S205). When the main CPU 1071 determines that the value stored in the bonus game number storage area is not 0, the main CPU 1071 proceeds to the process of step S193. On the other hand, when it is determined that the value stored in the bonus game number storage area is 0, the bonus game process is terminated. When the bonus game process ends, the process proceeds to the payout process in step S28 described with reference to FIG.

  In the slot machine 1010 according to the present embodiment, a game executed as a bonus game is a free game in which lottery relating to determination of a stop scheduled symbol is repeatedly performed for the number of bonus games determined by lottery without consuming coins. Suppose that The number of Bets at this time is the number of Bets when the 1BET button 1036 is pressed by the player.

[Necessity and features of game information analysis system]
Next, the necessity and characteristics of the game information analysis system of the present invention will be described with reference to FIGS. FIG. 17 is a diagram for explaining the background in which the game information analysis system is required.

  As shown in the problem of FIG. 17, in order to continue the operation of a healthy hall store, it is not enough to simply pursue the profit of the hall store side, and it is necessary to consider the profit of the customer (Here, “Hall Store” includes a casino and other facilities where gaming machines are arranged).

  In other words, it is important to maintain satisfaction in an appropriate balance for each hall store and customer. However, it has been difficult for conventional systems to grasp the satisfaction, customer characteristics, and gaming machine characteristics.

  Therefore, in the game information analysis system of the present invention, in order to solve the above-described problems, the game information is analyzed from the viewpoints of both the hall store and the customer, and optimal management is provided.

  FIG. 18 is a diagram for explaining the features of the game information analysis system of the present invention. The game information analysis system of the present invention is an expert system that performs advice and prediction that optimizes the operation of a hall store. The main features are (1) the operational data provided from a slot machine or the like is the customer's psychology. (2) Classify (categorize) machine characteristics, customer (player) characteristics, satisfaction, etc. based on past operational data, (3) Compare with past data Examples include detecting risks and changes in trends, and (4) performing future predictions and profitability simulations. In this specification, a gaming machine including the slot machine 1010 and a slot machine 2014 described later is referred to as a “machine” as necessary.

  With the game information analysis system of the present invention having such characteristics, it is possible to further develop a game system constructed as an existing system and provide advice and prediction useful for hall store management to the owner of the hall store, etc. .

  FIG. 19 is a diagram for explaining an outline of analysis processing in the game information analysis system of the present invention. The game information analysis system of the present invention can perform comprehensive game information analysis by effectively utilizing operation data of an existing system. From the existing system to the game information analysis system, for example, registration data for each machine, customer, and operation data for each machine, customer (data relating to IN / OUT of slot machine, ie, player investment amount (IN) and slot Machine payout amount (OUT)) is provided, and operation data is totaled and analyzed in the game information analysis system.

  The game information analysis system performs various types of analysis. For example, (1) Judgment of soundness of operation (balance), (2) Classification by machine / customer characteristics, (3) Detection of potential risk and trend change, And (4) Analyze future predictions and potential risks and trends.

  Such analysis of the game information analysis system provides information useful for speedy and optimal management judgment and sound hall store operation.

[Outline of Game Information Analysis System]
Next, an outline of the game information analysis system will be described with reference to FIGS. The game information analysis system according to the present invention acquires and analyzes game information related to gaming machines such as slot machines arranged in hall stores (or stores).

  FIG. 20 is a diagram illustrating a variation of a typical operation mode of the game information analysis system. As shown in FIG. 20, as a typical operation mode of the game information analysis system, there are an operation mode of online for a small hall store, online for a large hall store, and offline. A typical operational form is prepared.

  In the online operation mode for small hall stores, the game information analysis system includes an analysis server (to be described later) that performs analysis processing, and this analysis server receives game information and the like necessary for analysis from the hall management server in real time or Acquire at other timing. In addition, the hall management server receives and accumulates information related to the gaming situation from a plurality of gaming machines (in the present embodiment, slot machines). Here, the number of gaming machines connected to the hall store management server is the number of gaming machines in a small hall store, for example, 1000 or less.

  In the online operation mode for large-scale hall stores, the game information analysis system includes an analysis server (described later) for performing analysis processing, as in the online operation mode for small-scale hall stores. The game information necessary for analysis is acquired from the server in real time or at other timing. In addition, the hall management server receives and accumulates information related to the gaming situation from a plurality of gaming machines (in the present embodiment, slot machines). Here, the number of gaming machines connected to the hall store management server is, for example, more than 1000 gaming machines in a large hall store. Since the analysis server in the operation mode receives data from many gaming machines (via the hall management server) and performs analysis processing in this way, there may be a heavy load on computer resources. Therefore, it is possible to distribute these analysis processes by a plurality of analysis servers so that an excessive load is not applied to each analysis server.

  In the offline operation mode, as in the online operation mode for small hall stores, the game information analysis system is configured to include an analysis server for performing analysis processing, but the analysis transmitted from the analysis server to the client terminal Result data or the like is not received in real time and is not received via the network. The analysis result data or the like is provided to the client terminal via a portable recording medium such as a CD-ROM or a portable memory.

  The game information analysis system can be configured to perform analysis processing using game information and the like of a plurality of sites (for example, a plurality of independent hall stores, a plurality of hall stores belonging to the same group, etc.) as an option. . In addition, display of the analysis result or the like can be instructed by a simple operation including correspondence with simple authentication (by a client terminal connected to the analysis server, which will be described later). Furthermore, mobile terminals such as smartphones, mobile phones and PDAs can be used as the above client terminals, and cooperation between systems is realized by acquiring game information etc. from the hall management server of the existing system You can also.

  FIG. 21 is a diagram showing a configuration example of a game information analysis system 2001a realized in an online operation mode for small hall stores.

  As shown in FIG. 21, the game information analysis system 2001a includes a client terminal 2011a and an analysis server 2012a, and is connected to a game system installed in each hall store such as the game system 1 shown in FIG. Here, the game system includes, for example, a hall management server 2013a and a plurality of slot machines 2014a-1, 2014a-2, 2014a-3 to 2014a-1000 connected to the hall management server 2013a.

  The game information analysis system 2001a is a system implemented in the above-described online operation mode for small hall stores, and includes 1000 or less (1000) slot machines as described above. Each slot machine is connected to the hall management server 2013a via a network, and is the amount of coins / number of coins (so-called “IN” information inserted into each slot machine. Hereinafter, the number of Bets, the amount of Bet, the amount of Bet, etc. Game information indicating the game situation, such as the amount of coins paid out from each slot machine and the number of coins (so-called “OUT” information, hereinafter referred to as the number of payouts, the amount paid out, the amount paid out, etc.). The data is transmitted from the machine to the hall management server 2013a in real time, and further transmitted from the hall management server 2013a to the analysis server 2012a.

  In addition, machine information regarding each slot machine stored in the hall management server 2013a is transmitted to the analysis server 2012a. The machine information includes fixed information registered for managing the gaming machine and variation information that changes according to the game played by the player. The variation information is transmitted from each slot machine via the hole management server 2013a in real time. Can be transmitted to the analysis server 2012a.

  Analysis result data obtained as a result of the analysis processing in the analysis server 2012a is provided to the client terminal 2011a, and the client terminal 2011a sends various analysis reports and the like based on the received analysis result data in accordance with the operation of the user. It controls to display on the display of 2011a.

  The analysis server 2012a can be connected to an existing game system. In this case, the analysis server 2012a needs to grasp the protocol and format of data transmitted from the hall management server 2013a of the game system and perform reception in response to this.

  Further, in this specification, when the game information analysis system is collectively referred to regardless of the individual operation mode, it is referred to as the game information analysis system 2001, and the client terminal is collectively referred to regardless of the individual operation mode. In this case, the client terminal 2011 is referred to. When the analysis server is collectively referred to regardless of the individual operation mode, the analysis server 2012 is referred to as the analysis server 2012, and the hall management server is collectively referred to regardless of the individual operation mode. When pointing, it shall be referred to as the hall management server 2013, and when referring to the slot machines collectively regardless of the individual operation mode, it will be referred to as the slot machine 2014. The slot machine 2014 corresponds to the slot machine 1010 shown in FIGS.

  FIG. 22 is a diagram showing a configuration example of a game information analysis system 2001b realized in an online operation mode for large-scale hall stores.

  As shown in FIG. 22, the game information analysis system 2001b includes a client terminal 2011b and an analysis server 2012b-1 to an analysis server 2012b-4, and is installed in each hall store like the game system 1 shown in FIG. Connected to the game system. Here, the game system includes, for example, a hall management server 2013b to a hall management server 2013b-3 and a plurality of slot machines 2014b-1 and 2014b-2 connected to the hall management server 2013b to the hall management server 2013b-3. 2014b-3 to 2014b-1000, 2014b-1001, 2014b-1002, 2014b-1003 to 2014b-2000, 2014b-2001, 2014b-2002, 2014b-2003 to 2014b-3000.

  The gaming information analysis system 2001b is a system that is implemented in the above-described online operation mode for large-scale hall stores, and includes more than 1000 (3,000) slot machines as described above. Each slot machine is connected to one corresponding hole management server among the hole management servers 2013b-1 to 2013b-3 via the network, and the number of Bets input to each slot machine and the payout to be paid out. The game information indicating the game situation, such as the number, is transmitted from the slot machine in real time to the corresponding hall management server 2013b, and the analysis server 2012b-1 is sent from each of the hall management server 2013b-1 to the hall management server 2013b-3. It is transmitted to one of the analysis servers 2012b-4.

  In this example, the analysis server 2012b includes four analysis servers 2012b-1 to 2012b-4, and executes analysis processing in a distributed manner. Each analysis server 2012b may be configured to be in charge of different analysis processing, or may be configured to perform the same analysis processing for a range of different slot machines. The hall management server 2013b-1 to hall management server 2013b-3 transmits necessary data to each analysis server 2012b in accordance with the processing contents of the analysis server 2012b-1 to analysis server 2012b-4.

  Moreover, the machine information regarding each slot machine stored in the hall management server 2013b-1 to hall management server b-3 is stored in all or any of the analysis servers 2012b-1 to 2012b-4 as necessary. Sent. The machine information includes fixed information registered for managing the gaming machine and fluctuation information that changes according to the game by the player. The fluctuation information is transmitted from each slot machine via the hole management server 2013b in real time. Can be transmitted to the analysis server 2012b.

  FIG. 23 is a diagram illustrating a configuration example of a game information analysis system 2001c realized in an offline operation mode.

  As shown in FIG. 23, the game information analysis system 2001c includes a client terminal 2011c and an analysis server 2012c, and is connected to a game system installed in each hall store such as the game system 1 shown in FIG. Here, the game system includes, for example, a hall management server 2013c and a plurality of slot machines 2014c-1, 2014c-2, 2014c-3 to 2014c-1000 connected to the hall management server 2013c. In this case, since the client terminal 2011c is not connected to the analysis server 2012c via the network, it can be referred to as a “stand-alone terminal”.

  The game information analysis system 2001c is a system implemented in the above-described online operation mode for small hall stores, and includes 1000 or less (1000) slot machines as described above. The connection between the slot machine 2014c-1 to the slot machine 2014c-1000 and the hall management server 2013c and the transmission data are the same as those of the game information analysis system 2001a in FIG. 21, and the analysis server 2012c and the hall management server 2013c are connected to each other. The connection and transmission data are also the same as in the game information analysis system 2001a of FIG.

  Analysis result data obtained as a result of the analysis processing in the analysis server 2012c is stored in a portable recording medium such as a CD-ROM or a portable memory and provided to the client terminal 2011c. The client terminal 2011c controls to display various analysis reports and the like on the display of the client terminal 2011c based on the received analysis result data.

  FIG. 24 is a diagram illustrating a configuration example of a game information analysis system 2001d in which analysis processing is performed for a plurality of hall stores. The game information analysis system 2001d is provided as an option relating to, for example, the above-described three configuration examples of the game information analysis system (game information analysis system 2001a, game information analysis system 2001b, and game information analysis system 2001c).

  As shown in FIG. 24, the game information analysis system 2001d includes a client terminal 2011d and an analysis server 2012d, and a plurality of game systems installed in each hall store such as the game system 1 shown in FIG. 1 are connected. . Here, the game system is a game system relating to three hall stores (Hall Store A to Hall Store C). The game system related to the hall store A includes, for example, a hall management server 2013d-A and a plurality of slot machines 2014d-A1, 2014d-A2 to 2014d-A1000 connected to the hall management server 2013d-A. The game system related to the hall store B includes, for example, a hall management server 2013d-B and a plurality of slot machines 2014d-B1, 2014d-B2 to 2014d-B800 connected to the hall management server 2013d-B. . The game system related to the hall store C includes, for example, a hall management server 2013d-C and a plurality of slot machines 2014d-C1, 2014d-C2 to 2014d-C500 connected to the hall management server 2013d-C. .

  Hall store A to hall store C correspond to the small-scale hall stores described above (that is, the number of slot machines is 1000 or less). The connection between the slot machine 2014d-A1 to the slot machine 2014d-A1000 and the hall management server 2013d-A and the transmission data in the hall store A are the same as those of the game information analysis system 2001a in FIG. Also in the hall store C, the corresponding device connection and transmission data are the same as those of the game information analysis system 2001a of FIG.

  The game information and the like of the slot machines 2014d-A1 to 2014d-A1000 are transmitted from the hall management server 2013d-A to the analysis server 2012d in real time or at other timing. The game information of the slot machines 2014d-B1 to 2014d-B800 is transmitted from the hall management server 2013d-B to the analysis server 2012d in real time or at other timing. The game information and the like of the slot machines 2014d-C1 to 2014d-C500 are transmitted from the hall management server 2013d-C to the analysis server 2012d in real time or at other timing.

  FIG. 25 is a diagram illustrating a configuration example of a game information analysis system 2001e in which a client terminal is connected to an analysis server by a plurality of connection methods. The game information analysis system 2001e is provided as an option relating to, for example, the above-described three configuration examples of the game information analysis system (game information analysis system 2001a, game information analysis system 2001b, game information analysis system 2001c).

  As shown in FIG. 25, the game information analysis system 2001e includes a client terminal 2011e and an analysis server 2012e, and is connected to a game system introduced into each hall store such as the game system 1 shown in FIG. Here, the game system includes a hall management server 2013e and a plurality of slot machines 2014e-1, 2014e-2, 2014e-3 to 2014e-1000 connected to the hall management server 2013e.

  Further, the client terminal 2011e of the game information analysis system 2001e can be configured to include two types of client terminals (for example, the client terminal 2011e-1 and the client terminal 2011e-2). Here, the client terminal 2011e-1 is connected to the analysis server 2012e by inputting the user ID and password when the user operates the client terminal to display the analysis result, and the game information analysis is performed. It is possible to log on to the system 2001e (normal authentication).

  On the other hand, the client terminal 2011e-2 is connected to the analysis server 2012e without inputting both the user ID and password, or only by inputting the user ID and other character strings, and the game information analysis system 2001e. You can log on to (Simple authentication).

  As described above, the client terminal 2011e-1 and the client terminal 2011e-2 have different log-in methods (authentication methods) for the game information analysis system 2001e, but data that can be referred to by the game information analysis system 2001e according to such differences. Differences may be provided in the range, the data that can be handled, the functions that can be used, and the like.

  FIG. 26 is a diagram illustrating a configuration example of a game information analysis system 2001f that can be used by a plurality of types of client terminals. The game information analysis system 2001f is provided as an option relating to, for example, the above-described three configuration examples of the game information analysis system (game information analysis system 2001a, game information analysis system 2001b, and game information analysis system 2001c).

  As shown in FIG. 26, the game information analysis system 2001f includes a client terminal 2011f and an analysis server 2012f, and is connected to a game system introduced into each hall store such as the game system 1 shown in FIG. Here, the game system includes a hall management server 2013f and a plurality of slot machines 2014f-1, 2014f-2, 2014f-3 to 2014f-1000 connected to the hall management server 2013f.

  Further, the client terminal 2011f of the game information analysis system 2001f can be configured to include two types of client terminals (for example, the client terminal 2011f-1 and the client terminal 2011f-2). Here, the client terminal 2011f-1 is a desktop personal computer, and the client terminal 2011f-2 is a tablet portable computer. Here, the client terminal 2011f-1 is connected to the analysis server 2012f via a LAN cable, a router, and the Internet, while the client terminal 2011f-2 is connected via a wireless LAN, a wireless router, the Internet, and the like. Alternatively, it is connected to the analysis server 2012f via a public wireless communication network, a wireless base station, the Internet, or the like.

  In this way, the client terminal 2011f-1 and the client terminal 2011f-2 have different hardware configurations, and depending on the case, the connection method to the analysis server 2012f is also different, but according to such differences, the game information analysis system A difference may be provided in the range of data that can be referred to in 2001f, data that can be handled, functions that can be used, and the like.

  Although a desktop personal computer and a tablet portable computer are illustrated here, various other computers that can be connected to the analysis server 2012f, such as a smartphone or a mobile phone, can be used as a client terminal.

  Up to here, the configuration of the game information analysis system has been described with reference to FIGS. 21 to 26. However, these configurations are merely examples, and the game information analysis system according to the present invention is realized by various other configurations. can do. For example, in the above example, game information and the like of each slot machine is transmitted to the analysis server via the hall management computer, but may be transmitted to the analysis server via another computer, and other various communications. In the form, game information and the like of each slot machine can be grasped by the analysis server.

  Next, a software configuration example of the game information analysis system 2001 according to the present invention will be described with reference to FIG. In the example shown in FIG. 27, game information and the like accumulated from the past to the present are transmitted from the hall management server 2013 included in the existing game system (existing system) to the analysis engine of the analysis server 2012. The analysis process is performed, and the analysis results are stored and accumulated in the analysis database. The analysis processing using the analysis engine is batch processing here. For example, game information and the like are collected from a hall management server via a network including the Internet at night, and the analysis processing is performed.

  For example, even if the game information analysis system 2001 of the present invention is introduced to the existing game system from the middle by such past accumulated data analysis processing, the game information is collected from the slot machine for a while. Without acquiring and analyzing (to obtain statistical data), the player characteristics and machine characteristics at the present time can be immediately grasped (by past accumulated data). From the moment you start using it, you can output an effective analysis report.

  Of course, the analysis processing by the analysis engine may be performed in real time, and the analysis result may be stored in the analysis database. In this case, game information and the like necessary for the analysis processing need to be transmitted from the hall management server in real time.

  The analysis result stored in the analysis database is provided to the user by a user interface such as a web application. For example, an analysis result stored in the analysis database is acquired and interpreted by a Web browser (Web GUI) executed on a client terminal connected to the analysis server, and an analysis result report or the like is displayed to the user (on the display of the client terminal). Is displayed.

  Further, the analysis result stored in the analysis database is acquired and interpreted by an application executed on the client terminal connected to the analysis server, and the analysis result report is printed out on a printer or the like connected to the client terminal. In addition, the data is output as data in a predetermined file format such as PDF, and the user can check the analysis result report or the like by displaying the data on another computer.

  Furthermore, the analysis result stored in the analysis database is acquired and interpreted by an application executed on the client terminal connected to the analysis server, and is output as data in a predetermined file format such as CSV or XML. By displaying the data on a computer, it is possible to confirm an analysis result report or the like.

  Furthermore, the analysis server may be accessed from another system via the WEB-API, necessary data may be acquired from the analysis database, and an analysis result report or the like may be edited and output. The WEB-API can be prepared in advance so that a predetermined user can use the analysis result or the like in the game information analysis system.

  Next, an outline of main functions and features of the game information analysis system 2001 according to the present invention will be described with reference to FIGS. The first function is a function for making a diagnosis about the balance between customer psychology and management. In the present invention, it is possible to perform customer psychological analysis in accordance with game transitions. In the psychological analysis of the customer, for example, the psychological state is classified and scored by expressing the history (history) of the game of the customer (player) by a candle chart, and the details will be described later.

  Moreover, in this invention, it can diagnose about the balance of this customer's psychology and sales. If a hall store places importance on sales and suppresses the payout amount, it will adversely affect the customer's psychology. In the present invention, it is possible to effectively diagnose such a balance between customer psychology and management.

  FIG. 29 shows an overview of a balance diagnosis between sales and customer psychology. As shown in FIG. 29, balance diagnosis is performed based on various factors such as sales, customer psychology (candle shape), hall store satisfaction score, and customer satisfaction score. As shown in FIG. 29, representative management balances include customer-oriented management (hall store dissatisfaction and customer satisfaction), sound operation (hall store satisfaction and customer satisfaction), management crisis (hall store dissatisfaction and customer dissatisfaction) ) And sales-oriented management (sales hall satisfaction and customer dissatisfaction).

  In the hall store, the pursuit of profit alone does not satisfy customers, and the hall store operation will not be stable. In the game information analysis system 2001 of the present invention, it is possible to diagnose whether the operation of the hall store is in a well-balanced state from the scored customer psychology and the sales scatter diagram.

  The second function of the game information analysis system 2001 shown in FIG. 28 is a function for analyzing the characteristics of machines and customers. In the present invention, it is possible to analyze the characteristics of a machine (that is, a gaming machine such as a slot machine) and the characteristics of a customer (that is, a player of a game, a player). Matching diagnosis is possible.

  FIG. 30 shows a simple example of classification of machine characteristics. In FIG. 30, focusing on the volatility of the machine characteristic index, the machine characteristic is classified based on the roughness of the wave, the winning probability, etc., that is, in this example, each machine is classified as a machine with a rough wave or a machine with a small wave. To do. The upper graph shown in FIG. 30 shows an example of a “machine with rough waves” in which Winloss / Bet changes greatly as the number of games progresses. On the other hand, the lower graph shown in FIG. 30 shows an example of a “machine with small waves” in which Winloss / Bet does not change so much as the number of games progresses.

  FIG. 31 shows a simple example of classification of player characteristics. In FIG. 31, paying attention to the investment amount of the player characteristic index, each player includes a player having a large Bet amount per game (Bet / game) and a player having a large Bet amount per game (Bet / game). are categorized. The upper graph shown in FIG. 31 shows an example of “a player with a large Bet amount per game” in which the player investment amount changes greatly for each game (session) made up of a series of games. . On the other hand, the lower graph shown in FIG. 31 shows an example of “a player with a small bet amount per game” in which the player investment amount does not change much for each session. Note that, in the graph of FIG. 31, the fluctuation of the player investment amount within the session is represented by the above-mentioned candle chart. Details of the candle chart will be described later.

  FIG. 32 shows an example of matching diagnosis based on machine characteristics and customer characteristics. As shown in FIG. 30 and FIG. 31, classification by machine characteristics (machines with rough waves / machines with small waves), and classification by player characteristics (players with a large Bet amount per game / Bets per game) The matching diagnosis is performed from the number of machines ratio and the play time ratio.

  As shown in the characteristic matching graph of FIG. 32, the combination of machine characteristics = “machine with small waves” and player characteristics = “player with a large bet amount per game” has a large number of machines and a play time ratio. Is getting smaller. Therefore, a matching diagnosis is made that there are many machines for the operation of the player. On the other hand, for the combination of machine characteristics = “machine with rough waves” and player characteristics = “player with a small amount of Bet per game”, the ratio of the number of machines is small and the play time ratio is large. Therefore, in this case, a matching diagnosis is made that there are few machines for the operation of the player. In this way, for example, it is diagnosed whether or not a machine that the customer wants to play is deployed from matching of the machine characteristics and the player characteristics.

  The third function of the game information analysis system 2001 shown in FIG. 28 is a function for detecting changes in latent risks and trends. In the present invention, potential risks can be detected by machine operation and profitability analysis, goto analysis, failure analysis, etc., and trend changes can be detected by popularity analysis based on machine classification and customer classification. It is possible to detect. Note that “goto” is an act of receiving a payout from a machine by an illegal act.

  FIG. 33 shows an overview of the machine utilization rate and profitability analysis. As shown in FIG. 33, the balance between the operation rate and profitability is diagnosed based on various factors such as the operation rate, Bet / hour, the operation score, and the profit score. As shown in Fig. 33, typical operational balances include good profit (low operation and high profit), good balance (high and high profit), poor balance (low and low profit), and operation. There is a pattern of good (high operation and low profit). Based on this viewpoint, a machine with poor operating efficiency is extracted by judging from both operation and profit.

  FIG. 34 shows an example in which a suspicious machine, player, and session are analyzed in connection with the goto analysis. In the upper part of FIG. 34, the determination result of player A is shown. For the player A, four goto determination methods (that is, a large amount bet determination for one game, a machine failure determination, a bill insertion / removal determination, and a win rate determination) are performed, and all the determination results are “OK”.

  In the lower part of FIG. 34, the determination result of player B is shown. For player B, four Goto determination methods (that is, a large amount of Bet determination for one game, a machine failure determination, a bill insertion / removal determination, and a win rate determination) are performed, and the determination result is “NG” except for the win rate determination. ing. Player B from which such a determination result is obtained is extracted as a player requiring attention, which is a player who may be performing a got action.

  FIG. 35 shows an example in which the failure frequency of the machine is analyzed. In the upper graph of FIG. 35, the number of failures of the card dispenser of the machine A is shown together with a threshold value (240 times) from January 2014 to June 2014. In the lower graph of FIG. 35, the number of failures of the cabinet of the machine A is shown together with a threshold value (44 times) from January 2014 to June 2014. A signal regarding the occurrence of such a failure in each machine is transmitted from each slot machine and is grasped by the game information analysis system of the present invention. By such an analysis, a machine having a high risk of failure is extracted.

  FIG. 36 shows an example of popularity analysis based on machine classification and customer classification. In the upper graph of FIG. 36, the play time viewed from each machine is shown, and in this example, it can be seen that player A has the longest play time, and then continues with player B, player C, and player D. . In the lower graph of FIG. 36, the machine in which the player A is playing is indicated by the play time. In this example, the player A has the longest play time in the slot A, and then the slot C. , Roulette, and slot B. Such an analysis makes it possible to grasp the preferences of the machine and the customer (player).

  The fourth function of the game information analysis system 2001 shown in FIG. 28 is a function that performs future prediction and profitability simulation. In the present invention, a simulation can be performed by setting and predicting a sales target, and a simulation of a promotion effect can be performed.

  FIG. 37 shows an example of risk management based on sales targets and predictions. In the graph of FIG. 37, the vertical axis is set as the sales value, and the horizontal axis is set as the time (year / month), and shows the sales target value and the sales forecast value for each year / month. For example, it can be seen that from January 2014 to May 2014, the sales target can be generally achieved, but in June 2014, the sales target may not be achieved. By displaying such a graph, the risk that the sales target has not been achieved can be found early.

  38 and 39 display the simulation result of the promotion effect. In the graph of FIG. 38, the vertical axis is set to the sales value and the horizontal axis is set to time (year / month / day), and the simulation value and the sales forecast value for each day are shown. The simulation is for promoting a player classified as having a high store visit frequency, and the simulation result A indicates that the sales value is +100,000 as the effect of the promotion, and the effect is relatively low. I understand that.

  In the graph of FIG. 39, the vertical axis is set to the sales value and the horizontal axis is set to time (year / month / day), and the simulation value and the sales forecast value for each day are shown. In the simulation, promotion is performed for a player classified as having a medium visit frequency and a player classified as having a low visit frequency, and the simulation result B has a total sales value of +1000000 as the effect of the promotion. It can be seen that the effect is relatively high. Thus, in the game information analysis system 2001 of the present invention, the effect of promotion can be predicted by performing a simulation using past data.

  Next, the hardware configuration of the client terminal 2011 and the analysis server 2012 used in the game information analysis system 2001 according to the present invention and the hardware configuration of the hall management server 2013 will be described with reference to FIGS. .

  FIG. 40 is a block diagram showing an example of a hardware configuration of the client terminal 2011 according to the present invention. The client terminal 2011 includes a CPU 2101, ROM 2102, RAM 2103, external storage device 2104, display 2105, keyboard 2106, mouse 2107, network I / F (interface) 2108, and speaker 2109.

  The CPU 2101 reads out and executes control programs stored in the ROM 2102 and the RAM 2103. For example, the CPU 2101 executes a WEB browser according to a user instruction, and displays various analysis reports on the display 2105 based on the analysis result data received from the analysis server 2012. A ROM (Read Only Memory) 2102 is a nonvolatile memory, and stores a program executed when the client terminal 2011 is activated. A RAM (Random Access Memory) 2103 is a volatile memory, and temporarily stores programs such as the above-described WEB browser executed by the CPU 2101, data used during the execution of these programs, and the like.

  The external storage device 2104 is a storage device such as a hard disk device, for example, and stores WEB browser program data, analysis result data received from the analysis server 2012, and the like.

  The display 2105 is configured as a touch panel display including a touch panel that can be touched by the user. The display 2105 is realized by, for example, a liquid crystal display device, and an analysis report or the like is displayed by, for example, a WEB browser. Here, when a user operation is input to the touch panel, the content of the operation is transmitted to the CPU 2101 and processing corresponding to the operation is performed.

  A keyboard 2106 and a mouse 2107 are input devices for the user to input instructions and data.

  A network I / F 2108 is connected to the analysis server 2012 via a network such as the Internet, and controls data transmission / reception between the client terminal 2011 and the analysis server 2012. For example, the content of the user instruction is transmitted from the client terminal 2011 to the analysis server 2012 via the network I / F 2108, and conversely, analysis result data (WEB) is transmitted from the analysis server 2012 to the client terminal 2011. Page). The speaker 2109 outputs various audio data.

  Note that FIG. 40 illustrates an example in which the client terminal 2011 is a desktop computer. As described above, the client terminal 2011 has various other forms such as a tablet computer and a smartphone. A computer can be used.

  When the client terminal 2011 is configured as a stand-alone terminal like the client terminal 2011c as shown in FIG. 23, the analysis result data from the analysis server 2012 is a portable recording medium such as a CD-ROM or a portable memory. The data copied to the portable recording medium and stored in the portable recording medium is read via the external recording medium interface (not shown) of the client terminal 2011 and stored in the external storage device 2104, and then the analysis result is displayed by the WEB browser. Data and the like are interpreted, and finally various analysis reports and the like are displayed on the display 2105.

  When the client terminal 2011 is configured as a terminal (for example, a tablet terminal) that receives analysis result data or the like by wireless communication, such as the client terminal 2011f-2 as illustrated in FIG. , A wireless communication control unit, and an antenna (not shown), and through these components, the user terminal 2011 sends an instruction content to the analysis server 2012 via a network including a wireless network. On the other hand, analysis result data and the like are transmitted from the analysis server 2012 to the client terminal 2011.

  FIG. 41 is a block diagram showing an example of the hardware configuration of the analysis server 2012 according to the present invention. The analysis server 2012 includes a CPU 2201, ROM 2202, RAM 2203, external storage device 2204, display 2205, keyboard 2206, mouse 2207, and network I / F (interface) 2208.

  The CPU 2201 reads and executes control programs stored in the ROM 2202 and the RAM 2203. For example, the CPU 2201 executes a corresponding analysis process in response to a user instruction from the client terminal 2011, and generates analysis result data. The ROM 2202 is a non-volatile memory, and stores a program executed when the analysis server 2012 is activated. A RAM 2203 is a volatile memory, and temporarily stores a program for performing the above-described analysis processing executed by the CPU 2201, data used during execution of these programs, and the like.

  The external storage device 2204 is a storage device such as a hard disk device, for example, and stores program data for performing analysis processing, analysis result data transmitted to the client terminal 2011, game information received from the hall management server 2013, and the like. The

  The display 2205 is configured as a touch panel display including a touch panel that can be touched by an administrator of the game information analysis system. The display 2205 is realized by a liquid crystal display device, for example. When the analysis server 2012 receives an input or instruction from a remotely connected terminal, the analysis server 2012 does not need to include the display 2205.

  A keyboard 2206 and a mouse 2207 are input devices for an administrator of the game information analysis system to input instructions and data. Similarly to the above, the keyboard 2206 and the mouse 2207 need not be provided when the analysis server 2012 receives an input or instruction from a remotely connected terminal.

  The network I / F 2208 is connected to the client terminal 2011 and the hall management server 2013 via a network such as the Internet, and transmits and receives data between the client terminal 2011 and the analysis server 2012, and between the hall management server 2013 and the analysis server 2012. Control. For example, the user instruction content is transmitted from the client terminal 2011 to the analysis server 2012 via the network I / F 2208, and conversely, analysis result data (WEB) is transmitted from the analysis server 2012 to the client terminal 2011. Page). Also, game information and the like are transmitted from the hall management server 2013 to the analysis server 2012 via the network I / F 2208.

  Note that the analysis server 2012 illustrated in FIG. 41 is merely an example, and various other configurations are possible.

  FIG. 42 is a block diagram illustrating an example of a hardware configuration of the hall management server 2013. The hall management server 2013 may be a hall management server included in an existing game system, or may be newly introduced in accordance with the game information analysis system 2001 according to the present invention. The hall management server 2013 includes a CPU 2301, ROM 2302, RAM 2303, external storage device 2304, display 2305, keyboard 2306, mouse 2307, and network I / F (interface) 2308.

  The CPU 2301 reads out and executes control programs stored in the ROM 2302 and the RAM 2303. For example, when game information is transmitted from the slot machine 2014, the CPU 2301 appropriately edits and aggregates the information as necessary, and stores the information in the external storage device 2304. A ROM 2302 is a non-volatile memory, and stores a program executed when the hall management server 2013 is activated. A RAM 2303 is a volatile memory, and temporarily stores a program executed by the CPU 2301 for controlling the above-described accumulation of game information, data used during the execution of these programs, and the like.

  The external storage device 2304 is a storage device such as a hard disk device, for example, and stores program data, game information, and the like for controlling accumulation of game information.

  The display 2305 is configured as a touch panel display including a touch panel that can be touched by the manager of the hall store. The display 2305 is realized by a liquid crystal display device, for example. When the hall management server 2013 receives an input or an instruction from a remotely connected terminal, the hall management server 2013 does not need to include the display 2305.

  A keyboard 2306 and a mouse 2307 are input devices for an administrator of the hall store to input instructions and data. Similarly to the above, the keyboard 2306 and the mouse 2307 do not need to be provided when the hall management server 2013 receives an input or instruction from a remotely connected terminal.

  The network I / F 2308 is connected to the analysis server 2012 via a network such as the Internet, and is connected to the slot machine 2014 via a network in the hall store. The hall management server 2013, the analysis server 2012, and the slot machine 2014 Data transmission / reception with the hall management server 2013 is controlled. For example, game information or the like is transmitted from the hall management server 2013 to the analysis server 2012 via the network I / F 2308, and game information or the like is transmitted from the slot machine 2014 to the hall management server 2013.

  Note that the hall management server 2013 shown in FIG. 42 is merely an example, and various other configurations are possible.

  Next, with reference to FIGS. 43 to 45, functions of the client terminal 2011 and the analysis server 2012 and functions of the hall management server 2013 used in the game information analysis system 2001 according to the present invention will be described.

  FIG. 43 is a functional block diagram of the client terminal 2011 according to the present invention. The client terminal 2011 includes an input control unit 2151, a display control unit 2152, an access control unit 2153, a WEB browser 2154, and a network I / F (interface) unit 2155. Further, the client terminal 2011 stores the analysis result data 2181 received from the analysis server 2012 (if necessary) in the storage device 2180 (corresponding to the external storage device 2104 in FIG. 40).

  The input control unit 2151 detects operations of the display 2105, the keyboard 2106, the mouse 2107, and the like shown in FIG. 40, and transmits the operation contents to the CPU 2101. Thereby, for example, a user or the like can display a desired analysis report on the WEB browser.

  The display control unit 2152 controls the display 2105 to display a screen or the like. For example, control is performed so that a WEB page that displays an analysis report or the like generated by the WEB browser 2154 is displayed according to a command from the WEB browser 2154.

  The access control unit 2153 transmits the user ID and password input by the user to the analysis server 2012. When access is permitted by the analysis server 2012 (authentication OK), reception of the analysis result data from the analysis server 2012 is received. Etc. are possible. When simple authentication as shown in FIG. 25 is performed, the access control unit 2153 does not perform authentication processing with the analysis server 2012 or transmits only the user ID to the analysis server 2012, so that the analysis server 2012 Data transmission / reception with 2012 is enabled.

  The WEB browser 2154 makes a request to the analysis server 2012 so as to display the specified analysis report according to the user's operation, and the analysis result data in the HTML format transmitted from the analysis server 2012 as a response to the request. And related image data are received, an analysis report (WEB page) for interpreting the received analysis result data and the like and displaying it on the display 2105 is generated. In this example, the analysis report is displayed on the display 2105 using the WEB browser 2154, but the same processing may be performed using another application.

  The network I / F unit 2155 controls the network I / F 2108 in FIG. 40 to control data transmission / reception between the client terminal 2011 and the analysis server 2012.

  FIG. 44 is a functional block diagram of the analysis server 2012 according to the present invention. The analysis server 2012 includes an access control unit 2251, a WEB page control unit 2252, a system management unit 2253, a game information reception unit 2254, a game information analysis unit 2255, and a network I / F (interface) unit 2256. The analysis server 2012 stores system management data 2281 and an analysis database 2282 in the storage device 2280 (corresponding to the external storage device 2204 in FIG. 41). Here, the analysis database 2282 includes game information data 2282a, index data 2282b, and analysis result data 2282c.

  When there is a login from the client terminal 2011, the access control unit 2251 performs an authentication check on the user ID and password based on the user registration information of the system management data 2281. If the authentication is OK, the access control unit 2251 accesses the client terminal 2011. Allow.

  When there is a web page request from a web browser executed on the client terminal 2011, the web page control unit 2252 generates the requested web page and transmits it to the client terminal 2011. For example, when there is a request to display an analysis report from the client terminal 2011, the WEB page control unit 2252 generates the analysis result data 2282c of the analysis database 2282 and the analysis processing result by the game information analysis unit 2255 as a WEB page. Then, it is transmitted to the client terminal 2011 as analysis result data. The WEB page control unit 2252 is a function unit that functions as a WEB server.

  When the user operates the client terminal 2011 and the system management unit 2253 performs a system management operation (an operation related to system management performed by selecting system management on the menu screen of the game information analysis system described later). The operation / input result is stored in the system management data 2281 of the storage device 2280.

  For example, when a user performs a data management operation for maintaining predetermined data and algorithms as a system management operation, the processing result of the operation is stored in the data information of the system management data 2281. Further, when a group management operation for defining the authority of a user group that uses this system is performed by the user, the processing result of the operation is stored in the group information of the system management data 2281. Further, when a user management operation for registering a user who uses the system is performed by the user, the processing result of the operation is stored in the user registration information of the system management data 2281. The user registration information includes a user ID, a password, and the like. Further, the access history of the user who uses this system is stored in the access information of the system management data 2281.

  The game information receiving unit 2254 receives game information from the hall management server 2013. The game information includes game information transmitted from a plurality of slot machines 2014, and game information accumulated, edited, or processed by the hall management server 2013. In addition, game information of the slot machine 2014 in the hall store can be received in real time or near real time. The received game information is stored as game information data 2282a in the analysis database 2282 of the storage device 2280.

  Further, when the game information analysis system 2001 is introduced into an existing game system, it is possible to collectively receive the accumulated past game information.

  Further, in the game information analysis system of the present invention, the analysis database 2282 holds index data 2282b used in the analysis of game information, but it is necessary to update and generate each time game information is received. In the game information analysis unit 2255 described later, index data is calculated and stored as index data 2282b.

  The game information analysis unit 2255 performs analysis processing based on the game information data 2282a and the index data 2282b in the analysis database 2282 at a predetermined timing, and stores the analysis results as analysis result data 2282c in the analysis database 2282. Note that the timing at which the game information analysis unit 2255 performs the analysis process varies, such as the timing at which the user requests display of the analysis report via the client terminal 2011, the timing at which the game information reception unit 2254 receives the game information, and so on. Various timings can be set.

  In addition, as described above, when the game information receiving unit 2254 receives the accumulated past game information in a batch, the game information receiving unit 2254 performs analysis processing from predetermined game information by night batch, It can also be configured to generate.

  A network I / F (interface) unit 2256 controls the network I / F 2208 in FIG. 41 to control data transmission / reception between the analysis server 2012 and the client terminal 2011, and a game transmitted from the hall management server 2013 Control the reception of information.

  Each function of the analysis server 2012 shown in FIG. 44 is executed under the control of the CPU 2201 of the analysis server 2012 shown in FIG.

  FIG. 45 is a functional block diagram of the hall management server 2013. The hall management server 2013 includes a member management unit 2351, a game related data management unit 2352, a game information transmission unit 2353, and a network I / F (interface) unit 2354. The hall management server 2013 stores member management data 2381 and game-related data 2382 in the storage device 2380 (corresponding to the external storage device 2304 in FIG. 42).

  Here, the member management data 2381 includes information related to the member registered as a member in the hall store. The game related data 2382 includes game information transmitted from the hall management server 2013 to the analysis server 2012, and stores a game history in each slot machine 2014 (for a member's game history, an identifier such as a member ID and the like) In addition to the above, the machine information of the slot machine 2014 and various information including information related to the failure are also stored.

  The member management unit 2351 controls the operation of member registration at the hall store, and stores the registered member information in the member management data 2381 of the storage device 2380.

  The game related data management unit 2352 collects data related to the game from each slot machine 2014 and stores the data in the game related data 2382. The data relating to the game includes various data related to the game, in addition to the start time, end time, bet amount, payout amount, machine ID, and player ID (for members) of each game in the slot machine 2014.

  The game information transmission unit 2353 transmits the data collected from each slot machine 2014 by the game related data management unit 2352 to the analysis server 2012 having a preset address as necessary. Information for each game, such as the game start time, game end time, and bet amount, is basically transmitted in real time, but the transmission timing is variously determined according to the type of data.

  Each function of the hall management server 2013 shown in FIG. 45 is executed under the control of the CPU 2301 of the hall management server 2013 shown in FIG. Further, the game information analysis system 2001 according to the present invention is designed and developed independently of a game system including the hall management server 2013 (for example, from the hall management server 2013 of an existing game system manufactured by another company, In such a case, the transmission information and the transmission format in the hall management server 2013 of the game system and the analysis server 2012 of the game information analysis system 2001 are used. It is necessary to ensure consistency between the reception protocol and the reception format.

[Outline of menu structure in game information analysis system]
Next, with reference to FIGS. 46 to 76, a menu screen having a hierarchical structure displayed on the display of the client terminal 2011 by the game information analysis system 2001 according to the present invention will be described.

  FIG. 46 is a diagram showing a menu screen 2500 displayed on the display of the client terminal 2011. The menu screen 2500 is shown in association with the basic functions of the game information analysis system 2001. The menu screen 2500 is a screen that is first displayed on the display of the client terminal 2011 when the user logs in to the game information analysis system 2001 by the client terminal 2011, for example.

  As shown in FIG. 46, the menu screen 2500 is largely divided into a summary report display unit 2510, a machine report display unit 2520, a player report display unit 2530, a member report display unit 2540, a real-time display unit 2550, a specialized analysis display unit 2560, Each display unit includes a tool display unit 2570 and a system management display unit 2580.

  As shown in the upper part of FIG. 46, the basic functions of the game information analysis system 2001 include a summary report, a machine report, a player report, and a member report. Among these functions, the basic function “summary report” is associated with the summary report display unit 2510, that is, the basic function is realized by each report provided by the summary report display unit 2510. Similarly, the basic function “machine report” is associated with the machine report display unit 2520, the basic function “player report” is associated with the player report display unit 2530, and the basic function “member report” is the member report. Corresponding to the display unit 2540.

  47 shows the same menu screen 2500 as that shown in FIG. 46, but here, the menu screen 2500 is shown in association with the incidental function of the game information analysis system 2001.

  As shown in the upper part of FIG. 47, the incidental functions of the game information analysis system 2001 include real time, specialized analysis, tools, and system management. Among these functions, the incidental function “real time” is associated with the real time display unit 2550, that is, the basic function is realized by the monitor display and report provided by the real time display unit 2550. Similarly, the incidental function “special analysis” is associated with the expert analysis display unit 2560, the incidental function “tool” is associated with the tool display unit 2570, and the incidental function “system management” is associated with the system management display unit. 2580.

  FIG. 48 is a diagram for explaining the function / purpose of each report that can be selected on the summary report display unit 2510 in the menu screen 2500.

  The reports that can be selected in the summary report display unit 2510 include a daily operation report, a daily financial report, a monthly operation report, a monthly financial report, and a monthly diagnosis report, as shown in FIG.

  Here, the daily operation report is for the purpose of reporting the daily operation status of the entire hall store, and displays various data that can detect changes in risks and trends related to the operation. It is also possible to predict sales achievement. The daily financial report is intended to report the daily financial status of the entire hall store, and displays various data that can detect changes in financial risks and trends.

  The monthly operation report is intended to report the monthly operation status of the entire hall store, and displays various data that can detect changes in risks and trends related to operation. It is also possible to predict sales achievement. The monthly financial report is intended to report the monthly financial status of the entire hall store, and displays various data that can detect financial risks and changes in trends.

  The monthly diagnosis report is intended to report the monthly operating state of the entire hall store, and displays various data for determining the balance between the hall store and customer satisfaction. In addition, various data for determining matching between the characteristics of the slot machine and the characteristics of the customer are displayed.

  FIG. 49 shows the contents of a report displayed when a daily operation report that can be selected in the summary report display unit 2510 is selected. In the daily operation report, as shown in FIG. 49, the operation summary, Winloss accumulation, Winloss comparison, Bet transition, active session transition, active member transition, operation unit transition, operation rate transition, stop rate transition, caution session transition, The transition details are displayed on the display of the client terminal 2011 as one Web page, for example, by the Web browser executed on the client terminal 2011.

  Here, for example, the operation summary displays a summary of operation-related indexes (for example, Winloss, operation rate, number of sessions, number of members, etc.). Winloss accumulation displays the goal achievement rate of Winloss and the prediction analysis result. Winloss comparison displays the results of index comparison analysis of Winloss, Hold, and availability. The Bet transition displays data for detecting the fluctuation risk of Bet. The effective session transition displays data for detecting the fluctuation risk of the effective session. Effective member transition displays data for detecting the fluctuation risk of an effective member. The operating unit transition displays the transition of the number of operating machines (in this example, slot machines). The utilization rate transition displays data for detecting the fluctuation risk of the utilization rate of the machine. The stop rate transition displays data for detecting the fluctuation risk of the machine stop time. The caution session transition displays a session determined as a caution session (for risk management). The transition details display a time-series list of operation-related indexes.

  FIG. 50 shows the contents of a report displayed when a daily financial report that can be selected in the summary report display unit 2510 is selected. In the daily financial report, as shown in FIG. 50, for example, a Web transition in which a Winloss transition, a currency transition, a transition for each currency, a cashless transition, a cashless category, and a point transition are executed on the client terminal 2011 is performed. It is displayed on the display of the client terminal 2011 as one web page by the browser.

  Here, for example, the Winloss transition displays a time series transition of funds by Winloss. The trend of money displays the time-series trend of money in the cash box. The transition for each currency displays the time series transition for each currency in the cash box. The cashless trend displays the cashless time series trend. The cashless category displays the balance of cashless by the composition ratio of the cashless category (for example, wat, coupon, ticket, etc.). The point transition displays data indicating the balance of points.

  FIG. 51 shows the contents of a report displayed when a monthly operation report that can be selected in the summary report display unit 2510 is selected. In the monthly operation report, as shown in FIG. 51, operation summary, Winloss accumulation, Winloss comparison, Bet transition, active session transition, active member transition, operation unit transition, operation rate transition, stop rate transition, caution session transition, The transition details are displayed on the display of the client terminal 2011 as one Web page, for example, by the Web browser executed on the client terminal 2011.

  Since these reports represent the daily operation reports described with reference to FIG. 49 in a monthly manner, detailed description thereof will be omitted.

  FIG. 52 shows the contents of a report displayed when a monthly financial report that can be selected in the summary report display unit 2510 is selected. In the monthly financial report, as shown in FIG. 52, for example, a Web transition in which a Winloss transition, a currency transition, a transition for each currency, a cashless transition, a cashless category, and a point transition are executed on the client terminal 2011 is performed. It is displayed on the display of the client terminal 2011 as one web page by the browser.

  Since these reports represent the daily financial reports described with reference to FIG. 50 together on a monthly basis, detailed description thereof will be omitted.

  FIG. 53 shows the contents of a report displayed when a monthly diagnosis report that can be selected in the summary report display unit 2510 is selected. In the monthly diagnosis report, as shown in FIG. 53, the satisfaction balance, the satisfaction balance transition, the popularity matching, the characteristic matching, and the feature characteristic matching are performed, for example, by a Web browser executed on the client terminal 2011. It is displayed on the display of the client terminal 2011 as a Web page.

  Here, for example, the satisfaction balance displays data representing the diagnosis of the operational balance considering the customer satisfaction. The satisfaction balance transition displays time series details of the operational balance in consideration of customer satisfaction. The popularity matching displays the analysis result of the machine popularity matching viewed from the machine (in this example, slot machine) composition ratio and the play time ratio. The characteristic matching displays the analysis result of the machine characteristic matching viewed from the machine composition ratio and the play time ratio. Feature characteristic matching displays the analysis result of machine-feature characteristic matching as seen from the machine composition ratio and play time ratio.

  FIG. 54 is a diagram for explaining the function / purpose of each report that can be selected on the machine report display unit 2520 in the menu screen 2500.

  The reports that can be selected in the machine report display unit 2520 include a daily machine operation port, a monthly machine operation report, a monthly machine popularity report, and a monthly machine diagnosis report as shown in FIG.

  Here, the daily machine operation report is intended to report the daily operation status of a machine (in this example, a slot machine), and displays various data that can detect changes in operational risks and trends. . Also, data for detecting a machine having a high failure frequency and data for detecting a machine suspected of being broken are displayed. The monthly machine operation report is intended to report the monthly operation status of the machine, and displays various data that can detect changes in operational risks and trends. Also, data for detecting a machine having a high failure frequency and data for detecting a machine suspected of being broken are displayed.

  The monthly machine popularity report is intended to report the monthly popularity of the machine, and displays data for detecting a trend change of popular and unpopular models. The monthly machine diagnosis report is intended to report the monthly operating state of the machine, and displays data for determining the balance between the satisfaction of the hall store and the satisfaction of the customer. In addition, data for determining the balance between revenue and operation is displayed.

  FIG. 55 shows the contents of a report displayed when a daily machine operation report that can be selected by the machine report display unit 2520 is selected. In the daily machine operation report, as shown in FIG. 55, the operation summary, Winloss comparison, Bet transition, stop time ranking, and caution session ranking are, for example, one by the Web browser executed on the client terminal 2011. It is displayed on the display of the client terminal 2011 as a Web page.

  Here, for example, the operation summary displays a summary of operation-related indexes (for example, Winloss / unit, play time / unit, etc.). Winloss comparison displays the result of indicator comparison analysis of Winloss / unit and Bet / unit. The Bet transition displays data for detecting a Bet / unit fluctuation risk. Stop time ranking displays the stop time ranking of the machine. The attention session ranking displays the ranking of the machines in the attention session.

  FIG. 56 shows the contents of a report displayed when a monthly machine operation report that can be selected in the machine report display unit 2520 is selected. In the monthly machine operation report, as shown in FIG. 56, the operation summary, Winloss comparison, Bet transition, stop time ranking, and caution session ranking are, for example, one by a Web browser executed on the client terminal 2011. It is displayed on the display of the client terminal 2011 as a Web page.

  Since these reports represent the daily machine operation reports described with reference to FIG. 55 in a monthly manner, detailed description thereof will be omitted.

  FIG. 57 shows the contents of a report displayed when a monthly machine popularity report that can be selected in the machine report display unit 2520 is selected. In the monthly machine popularity report, as shown in FIG. 57, Bet theme ranking, game type characteristics, denomination characteristics, theme characteristics, vendor characteristics, base P / O characteristics, matching class characteristics, game type Popularity, denomination popularity, theme popularity, vendor popularity, base P / O popularity, and matching class popularity, for example, depending on the Web browser running on the client terminal 2011. Is displayed on the display of the client terminal 2011 as a Web page.

  Here, for example, the Bet theme ranking displays the ranking for the Bet theme. The game type characteristic indicates the Bet ratio of the game type. The characteristic of the denomination displays the Bet ratio of the denomination. The theme characteristic indicates the Bet ratio of the theme. The vendor characteristic displays the manufacturer's Bet ratio. The base P / O characteristic indicates the Bet ratio of the base P / O. The characteristic of the matching class displays the Bet ratio of the machine characteristic class. The popularity of a game type displays the membership rate of the game type. The popularity of the denomination displays the membership ratio of the denomination. The theme popularity indicates the membership ratio of the theme. The popularity of a vendor displays the membership ratio of the manufacturer. The popularity of the base P / O displays the membership ratio of the base P / O. The popularity of the matching class displays the membership ratio of the machine characteristic class.

  FIG. 58 shows the contents of a report displayed when a monthly machine diagnosis report that can be selected in the machine report display unit 2520 is selected. In the monthly machine diagnosis report, as shown in FIG. 58, the operation balance summary, the operation balance transition, the satisfaction balance summary, the satisfaction balance transition, and the machine satisfaction are, for example, a Web browser executed on the client terminal 2011 Is displayed on the display of the client terminal 2011 as one Web page.

  Here, for example, the operation balance summary displays an operation balance summary of the operation rate and profitability (Bet / H). The operation balance transition displays time series details of the operation balance of the operation rate and profitability (Bet / H). The satisfaction balance summary displays the balance between the satisfaction of the hall store and the satisfaction of the customer as a distribution of the number of machines. The satisfaction balance transition displays the balance between the satisfaction of the hall store and the satisfaction of the customer in time series details of the number distribution of machines. Machine satisfaction displays the machine distribution of the balance between hall store and customer satisfaction.

  FIG. 59 is a diagram for explaining the function / purpose of each report that can be selected on the player report display unit 2530 in the menu screen 2500.

  The reports that can be selected by the player report display unit 2530 include a daily player operation report, a monthly player operation report, a monthly player characteristic report, and a monthly player diagnosis report, as shown in FIG.

  Here, the daily player operation report is intended to report the daily operation status of the entire player, and displays various data that can detect changes in risks and trends related to operation. It also displays data that can detect sessions that are suspected of being lost. The monthly player operation report is intended to report the monthly operation status of the entire player, and displays various data that can detect changes in risks and trends related to operation. It also displays data that can detect sessions that are suspected of being lost. The monthly player characteristics report is intended to report monthly behavior characteristics of the entire player, and displays various data that can detect a change in the trend of customer behavior characteristics. The monthly player diagnosis report is intended to report the monthly psychological state of the entire player, and displays various data for determining customer psychology.

  FIG. 60 shows the contents of a report displayed when a daily player operation report that can be selected in the player report display unit 2530 is selected. In the daily player operation report, as shown in FIG. 60, the operation summary, Winloss comparison, Bet transition, and cautionary session ranking are displayed as one Web page by a Web browser executed on the client terminal 2011, for example. It is displayed on the display of the terminal 2011.

  Here, for example, the operation summary displays a summary of operation-related indicators (for example, Winloss / session, play time (minutes) / session, etc.). Winloss comparison displays Winloss / session and play time (minutes) / session index comparison analysis results. The Bet transition displays data for detecting a fluctuation risk of the Bet / session. The attention session ranking displays the ranking of the machines in the attention session.

  FIG. 61 shows the contents of a report displayed when a monthly player operation report that can be selected in the player report display unit 2530 is selected. In the monthly player operation report, as shown in FIG. 61, the operation summary, Winloss comparison, Bet transition, and caution session ranking are displayed as a single Web page by the Web browser executed on the client terminal 2011, for example. It is displayed on the display of the terminal 2011.

  Since these reports represent the daily player operation reports described with reference to FIG. 60 in a monthly manner, detailed description thereof will be omitted.

  FIG. 62 shows the contents of a report displayed when a monthly player characteristic report that can be selected in the player report display unit 2530 is selected. In the monthly player characteristics report, as shown in FIG. 62, the player type Bet ranking, the player type characteristics, the matching class characteristics, the player type popularity, and the matching class popularity are, for example, at the client terminal 2011. It is displayed on the display of the client terminal 2011 as one web page by the web browser being executed.

  Here, for example, the player type Bet ranking displays the player type Bet ranking. The player type characteristic indicates the Bet ratio of the player type. The characteristic of the matching class displays the Bet ratio of the player characteristic. The popularity of the player type displays the slot and table ratio of the player type. The popularity of the matching class displays the slot and table ratio of the player characteristics.

  FIG. 63 shows the contents of a report displayed when a monthly player diagnosis report that can be selected on the player report display unit 2530 is selected. In the monthly player diagnosis report, as shown in FIG. 63, the change in the ratio of the Winloss session and the change in the ratio of the candlestick are, for example, as one Web page by the client terminal 2011 by the Web browser running on the client terminal 2011. Appears on the display.

  Here, for example, the ratio transition of the Winloss session displays time series details of the win / loss ratio of the session. The candlestick ratio transition shows the time-series details of the candle shape of the session.

  FIG. 64 is a diagram for explaining the function / purpose of each report that can be selected on the member report display unit 2540 in the menu screen 2500.

  The reports that can be selected by the member report display unit 2540 include a daily member operation report, a monthly member operation report, a monthly member characteristic report, and a monthly member diagnosis report, as shown in FIG.

  Here, the daily member operation report is for the purpose of reporting the daily operation status of the member, and displays various data that can detect a change in risk and trend related to operation. In addition, data that can detect a member who is suspected of Goto is displayed. The monthly member operation report is intended to report the monthly operation status of members, and displays various data that can detect changes in risks and trends related to operation. In addition, data that can detect a member who is suspected of Goto is displayed. The monthly member characteristic report is intended to report the monthly behavior characteristic of the member, and displays various data that can detect the change in the trend of the behavior characteristic of the customer. The monthly member diagnosis report is intended to report the monthly psychological state of the member, and displays various data for determining customer psychology.

  FIG. 65 shows the contents of a report displayed when a daily member operation report that can be selected by the member report display unit 2540 is selected. In the daily member operation report, as shown in FIG. 65, the operation summary, Winloss comparison, Bet transition, and cautionary session ranking are, for example, the client as one Web page by the Web browser executed on the client terminal 2011. It is displayed on the display of the terminal 2011.

  Here, for example, the operation summary displays a summary of operation-related indexes (for example, Winloss / person, play time (minutes) / person, etc.). Winloss comparison displays the result of indicator comparison analysis of Winloss / person and play time (minutes) / person. The Bet transition displays data for detecting a fluctuation risk of Bet / person. The attention session ranking displays the Winloss ranking of the attention session.

  FIG. 66 shows the contents of a report displayed when a monthly member operation report that can be selected by the member report display unit 2540 is selected. In the monthly member operation report, as shown in FIG. 66, the operation summary, Winloss comparison, Bet transition, and cautionary session ranking are displayed as one Web page by a Web browser executed on the client terminal 2011, for example. It is displayed on the display of the terminal 2011.

  Since these reports represent the daily member operation reports described with reference to FIG. 65 in a monthly manner, detailed description thereof will be omitted.

  FIG. 67 shows the contents of a report that is displayed when a monthly member characteristic report that can be selected by the member report display unit 2540 is selected. In the monthly member characteristics report, as shown in FIG. 67, Bet ranking by nationality, characteristics by nationality, characteristics by gender, characteristics by age, characteristics by store visit interval, characteristics by store frequency and bet amount, The popularity by nationality, popularity by gender, popularity by age, popularity by visit interval, and popularity by visit frequency and bet amount are determined by, for example, the Web browser running on the client terminal 2011 And displayed on the display of the client terminal 2011 as one Web page.

  Here, for example, the Bet ranking by nationality displays the Bet ranking by nationality. The characteristic by nationality indicates the Bet ratio by nationality. The characteristic for each gender displays the Bet ratio for each gender. The characteristic by age displays the Bet ratio by age. The characteristic for each visit interval indicates the Bet ratio for each visit interval. The store visit frequency and the bet amount-specific characteristic display the store visit frequency and the bet ratio for each used bet amount. The popularity by nationality indicates the slot and table ratio by nationality. The popularity for each gender displays the slot and table ratio for each gender. The popularity by age indicates the slot and table ratio by age. The popularity for each visit interval indicates the slot and table ratio for each visit interval. The visit frequency and popularity by bet amount display the slot and table ratio by store frequency and used bet amount.

  FIG. 68 shows the contents of a report displayed when a monthly member diagnosis report that can be selected by the member report display unit 2540 is selected. In the monthly member diagnosis report, as shown in FIG. 68, the player satisfaction score ranking is displayed on the display of the client terminal 2011 as one Web page by, for example, the Web browser executed on the client terminal 2011.

  Here, for example, the player satisfaction score ranking displays a ranking of customer satisfaction.

  FIG. 69 is a diagram for explaining functions and purposes of reports that can be selected on the real-time display unit 2550 in the menu screen 2500.

  The reports that can be selected by the real-time display unit 2550 include a real-time monitor and a real-time report as shown in FIG.

  Here, the real-time monitor is intended to monitor the operating status of machines and customers on the floor map in real time, and displays a monitoring screen of the status of machines and customers, and can detect failures and goto. The correct data. The real-time report is intended to report the operating status of the entire hall store in real time, displaying data that can detect risks and trends related to the operation, and display data that can detect failures and goto. To do.

  FIG. 70 shows the contents of a report displayed when a real-time monitor that can be selected by the real-time display unit 2550 is selected. In the real-time monitor, as shown in FIG. 70, a session, an event, a meter, temperature, humidity, voltage, and a call are transmitted to the client terminal 2011 as one Web page by a Web browser executed on the client terminal 2011, for example. It appears on the display. Optionally, camera angle, temperature evaluation, and call line are displayed.

  Here, for example, the session generates and displays an alert for the visit situation of the player and a cautionary session. The event displays a machine status (for example, status of stacker, jackpot, hand bay, maintenance, etc.). For example, the meter detects a machine requiring attention based on meter data transmitted from the slot machine 2014 and displays the status thereof. Temperature displays the distribution of machine temperature. Humidity displays the distribution of machine humidity. Voltage displays the distribution of machine voltage. The call displays the call status. The camera angle displays a surveillance camera and a field of view range in the hall store. For temperature evaluation, a temperature map of the entire floor is displayed. The call line displays an image of the call line.

  FIG. 71 shows the contents of a report displayed when a real-time report that can be selected by the real-time display unit 2550 is selected. In the real-time report, as shown in FIG. 71, a summary and a chart are displayed on the display of the client terminal 2011 as one Web page by, for example, a Web browser executed on the client terminal 2011.

  Here, for example, the summary displays a summary of the operation index (for the current day). The chart also displays a time chart (Winloss, Bet, session, member, operating rate, etc.). For example, the hourly chart represents a chart such as a candlestick by dividing it at regular time intervals.

  FIG. 72 is a diagram for explaining functions and purposes of reports that can be selected on the specialized analysis display unit 2560 in the menu screen 2500.

  The reports that can be selected by the specialized analysis display unit 2560 include player psychological analysis, machine wave analysis, failure analysis, goto analysis, and correlation analysis, as shown in FIG.

  Here, the player psychological analysis is intended to analyze the customer's (session) win / loss pattern from the machine operation data and classify the customer's psychological state, and display data that can analyze the gaming state for each session. To do. The machine wave analysis is intended to categorize game characteristic patterns from machine operation data and classify game characteristic patterns, and displays data that can analyze feature winning probabilities and volatility characteristics. The failure analysis is intended to calculate the stop time by summing up the number of failures for each cause from the event log of the machine, and displays data that can analyze the cause of the failure. Goto analysis is intended to extract customers (sessions) who are suspected of beating acts from machine operation data, and displays data that allows analysis of sensitive sessions. The purpose of the correlation analysis is to extract a combination having a high correlation between time series changes between indices and categories, and displays data that can analyze a causal relationship that cannot be normally found.

  FIG. 73 shows the contents of a report displayed when a player psychological analysis that can be selected on the specialized analysis display unit 2560 is selected. In the player psychological analysis, as shown in FIG. 73, a psychological summary, a psychological time series list, and a candle chart are displayed on the display of the client terminal 2011 as one Web page by, for example, a Web browser executed on the client terminal 2011. Is displayed.

  Here, for example, the psychological summary displays a monthly psychological characteristic machine list. The psychological time series list displays a monthly psychological characteristic list for each machine. The candle chart displays a psychological analysis candle chart by month and by machine.

  FIG. 74A shows the contents of a report displayed when machine wave analysis that can be selected by the specialized analysis display unit 2560 is selected. In the machine wave analysis, as shown in FIG. 74A, the wave summary and the wave chart are displayed on the display of the client terminal 2011 as one Web page by, for example, the Web browser executed on the client terminal 2011. The

  Here, for example, the wave summary displays a game characteristic machine list. The wave chart displays a Winloss / Bet wave chart for each machine.

  FIG. 74B shows the contents of a report displayed when a failure analysis that can be selected by the specialized analysis display unit 2560 is selected. In the failure analysis, as shown in FIG. 74B, the failure summary and the details of the number of failures are displayed on the display of the client terminal 2011 as one Web page by, for example, the Web browser executed on the client terminal 2011. Is done.

  Here, for example, the failure summary displays a machine list of the number of monthly failures. For details of the number of failures, a detailed list of the number of failures for each month and each machine is displayed.

  FIG. 75A shows the contents of a report that is displayed when a goto analysis that can be selected by the specialized analysis display unit 2560 is selected. In the goto analysis, as shown in FIG. 75A, the goto summary is displayed on the display of the client terminal 2011 as one web page by, for example, the web browser executed on the client terminal 2011.

  Here, for example, the Goto summary displays a monthly caution session list, a caution machine list, and a caution member list.

  FIG. 75B shows the contents of a report displayed when a correlation analysis that can be selected by the specialized analysis display unit 2560 is selected. In the correlation analysis, as shown in FIG. 75B, the correlation summary and details are displayed on the display of the client terminal 2011 as one Web page by, for example, the Web browser executed on the client terminal 2011.

  Here, for example, the correlation summary and details display the correlation coefficient summary and details between the index and the category.

  FIG. 76 is a diagram for explaining functions and purposes of reports that can be selected on the tool display unit 2570 in the menu screen 2500.

  The reports that can be selected on the tool display unit 2570 include an ad hoc report tool, a machine analysis, a member analysis, and a simulation tool, as shown in FIG.

  Here, the ad hoc report tool is intended to allow a user himself / herself to output an arbitrary report using a database, and various database functions are utilized by the tool. Machine analysis aims to display a list of all machines, and can also search for machines. Member analysis can also search for members for the purpose of displaying a list of all members. The simulation tool displays data that allows advance confirmation of investment effects such as promotions for the purpose of estimating sales / number of members when parameters are changed with reference to past performance data.

  FIG. 77A shows items displayed when an ad hoc report tool that can be selected on the tool display unit 2570 is selected. In the ad hoc report tool, as shown in FIG. 77A, each item related to report selection, report reference, and ad hoc report tool is processed as a single web page by a web browser running on the client terminal 2011, for example. It is displayed on the display of the terminal 2011.

  Here, for example, as an item relating to report selection, display for the user to instruct selection of a report is performed. As an item relating to report reference, display for the user to instruct report reference is performed. As an item related to the ad hoc report tool, display for instructing the user to specify various types of the customized report creation tool is performed.

  FIG. 77B shows a report displayed when a machine analysis that can be selected on the tool display unit 2570 is selected. In the machine analysis, as shown in FIG. 77B, the machine list is displayed on the display of the client terminal 2011 as one Web page by, for example, the Web browser executed on the client terminal 2011.

  Here, for example, the machine list displays a machine list (for example, including items such as base, operation status, characteristics, and failure).

  FIG. 78A shows a report displayed when a member analysis that can be selected on the tool display unit 2570 is selected. In the member analysis, as shown in FIG. 78A, the member list is displayed on the display of the client terminal 2011 as one Web page by, for example, the Web browser executed on the client terminal 2011.

  Here, for example, the member list displays a member list (for example, including items such as individual, base, and category).

  FIG. 78B shows items displayed when a simulation tool that can be selected on the tool display unit 2570 is selected. In the simulation tool, as shown in FIG. 78B, items related to the simulation tool are displayed on the display of the client terminal 2011 as one Web page by, for example, a Web browser executed on the client terminal 2011.

  Here, for example, as an item relating to the simulation tool, a simulation result for promotion and a simulation result relating to operation are displayed.

  In addition, the menu screen 2500 includes a system management display unit 2580 that is selected to make settings for the game information analysis system 2001 according to the present invention. As functions selectable on the system management display unit 2580, there are data management, group management, user management, and access management as shown in FIG.

  For example, data management is selected for setting game information received from the hall management server 2013, and group management is set for grouping of the client terminal 2011, the analysis server 2012, and the hall management server 2013, for example. Selected for.

  The user management is selected, for example, for registering and managing the user of the client terminal 2011 that receives the analysis result provided from the analysis server 2012. For example, when a registered user refers to an analysis result using the client terminal 2011, the access management is selected to set a range of the analysis result that can be referred to according to the user or the client terminal 2011. The

[Use cases for game information analysis system]
Next, with reference to FIG. 79 to FIG. 100, it is assumed how a user of the game information analysis system 2001 according to one embodiment of the present invention can use the game information analysis system 2001. This will be described as a use case for each user.

  FIG. 79 is a diagram illustrating a user assumed in the game information analysis system 2001 according to an embodiment of the present invention and a typical use case of the user. The users assumed to use the game information analysis system 2001 are roughly classified into four. The first user is the owner of the hall store. The owner is a person who manages and manages the hall store. Examples of use cases of the owner include management of the operation index of the whole hall store, sales risk management, and diagnosis of operational balance.

  The second user is a machine keeper. The machine keeper is a person in charge of operation management of a machine (a slot machine in this example). Machine keeper use cases include, for example, grasping popular trends of machines, machine maintenance management, and anti-going measures.

  The third user is a marketer. Marketers are those who secure hall store customers and promote sales. Examples of marketer use cases include grasping customer trends, planning promotion plans, and marketing surveys.

  The fourth user is an operator. The operator is a person who performs operations of machines and other devices in the hall store. Examples of operator use cases include operation index monitoring, visitor status monitoring, and machine operation monitoring.

  FIG. 80 is a diagram illustrating the relevance of use cases related to the owner. At the center of the owner's business is the operation and management of the hall stores. The operation management includes individual operations such as operation index management, sales risk management, and operation balance diagnosis. With regard to the above, the function of the game information analysis system 2001 of the present invention can be effectively utilized.

  FIG. 81 shows a menu screen 2500 displayed on the display of the client terminal 2011 in the game information analysis system 2001 of the present invention, and which function of the menu screen 2500 is effectively used in a use case related to the owner. FIG. In the use case relating to the owner, as shown in FIG. 81, various reports included in the summary report displayed by the summary report display unit 2510 can be used.

  In addition, as described with reference to FIG. 80, the individual operations related to the owner are operation index management, sales risk management, and operation balance diagnosis. For example, the operation index management includes sales, operation, Including customer-related indicators confirmation, sales risk management includes risk management by confirming actual and predicted values against target values, etc. Operational balance diagnosis includes operational status balance diagnosis from customer perspective, etc. Is included.

  82 shows an operation summary (daily), which is a part of a report displayed when an instruction to display the daily operation report displayed by the summary report display unit 2510 is given (see FIG. 49). ). In the operation summary (daily), for operation-related indicators such as Winloss, operation rate, number of sessions, and number of members, the numerical value of the indicator in the actual daily, and the average value of the indicator in a predetermined period (comparison target period) Further, a change rate (%) indicating how much the actual numerical value is changed with respect to the average value is shown. For Winloss, a budget for the day and a budget usage rate (%) indicating how much the budget has been used are displayed.

  Here, paying attention to the fact that the numerical value of Winloss is lower than before (the rate of change is a relatively large numerical value of −34.95), and if this is regarded as a problem, hold (% ) Has a change rate of −30.87 and the change rate of the number of members is −24.53. Therefore, the owner can consider, for example, reviewing the set P / O and increasing the number of members by promotion. In this way, the problem information and improvement measures can be accurately determined and implemented by the report of the game information analysis system 2001 of the present invention.

  FIG. 83 shows Winloss accumulation (daily), which is a part of the report displayed when an instruction to display the daily operation report displayed by the summary report display unit 2510 is given (see FIG. 49). ). Winloss accumulation (daily) is a graph in which the vertical axis is the cumulative value of Winloss and the horizontal axis is the date (date of one month), and the actual value and budget of Winloss accumulation are displayed. In addition, the accumulation of Winloss after today's date is displayed as an estimate within an expected range (an area represented by a dotted rectangle in FIG. 83).

  Here, from the graph of FIG. 83, it can be expected that the Winloss accumulation has not reached the budget from the beginning of this month to the present, and that the Winloss accumulation will not reach the budget in the future (during this month). Be grasped. Therefore, the owner can consider, for example, an improvement measure for increasing the number of store visitors and an improvement measure for increasing the operating rate of the machine. As described above, the achievement information management can be performed by the report of the game information analysis system 2001 according to the present invention, and the problem can be grasped at an early stage and the countermeasures can be taken in advance to avoid the risk.

  FIG. 84 shows satisfaction balance transition (monthly), which is a part of the report displayed when the display of the monthly diagnosis report displayed by the summary report display unit 2510 is instructed (FIG. 84). 53). The satisfaction balance transition (monthly) is a graph of the customer satisfaction score on the vertical axis and the hall store satisfaction score on the horizontal axis. In this example, the data from September 2013 to October 2014 is classified by month. It is plotted. If there are many plotted points for each month in the upper right area, it can be said that the balance is satisfactory. Conversely, if there are many plotted points for each month in the lower left area, it can be said that the satisfaction balance is not good.

  In addition, when there are many points plotted in the vicinity of the line 2511 extending in the direction closest to the horizontal axis from the origin of the graph shown in FIG. 84, satisfaction is high for the hall store and satisfaction is low for the customer. It is a state, and it cannot be said that the satisfaction balance is good. On the other hand, when there are many points plotted in the vicinity of the line 2512 extending in the direction closest to the vertical axis from the origin of the graph shown in FIG. 84, the satisfaction level for the hall store is low and the satisfaction level for the customer is high. It is a state, and it cannot be said that the satisfaction balance is good.

  Here, from the graph of FIG. 84, the balance between customer satisfaction and sales is generally good, but if the analysis result of FIG. 83 is also obtained at this time, the Winloss value does not achieve the target. Is grasped. Therefore, the owner can examine, for example, improvement measures for increasing sales while maintaining customer satisfaction, and improvement measures for increasing sales with customers while performing return promotions. In this way, the report of the game information analysis system 2001 of the present invention can maintain the continuous sales in consideration of the customer satisfaction, and not only the profit but also the customer satisfaction (return to the customer). ) Can be operated with awareness of).

  FIG. 85 is a diagram exemplifying relevance of use cases related to the machine keeper. At the heart of machine keeper operations is machine operation management, which includes individual operations such as grasping machine popularity trends, maintenance management, and anti-gotten measures. For each of these individual operations, The functions of the game information analysis system 2001 of the present invention can be effectively utilized.

  FIG. 86 shows a menu screen 2500 displayed on the display of the client terminal 2011 in the game information analysis system 2001 of the present invention, and which function of the menu screen 2500 is effectively used in a use case related to a machine keeper. FIG. In the use case related to the machine keeper, as shown in FIG. 86, various reports included in the machine report displayed by the machine report display unit 2520 and the goto analysis displayed by the specialized analysis display unit 2560 can be used.

  In addition, as described with reference to FIG. 85, the individual tasks related to the machine keeper are grasping of the machine popularity trend, maintenance management, and countermeasures against goto. For the grasp of the machine popularity trend, for example, popularity (unpopularity). ) Machine trend confirmation is included (the above machine report is used), and maintenance management includes, for example, confirmation of a machine with a high failure frequency (the above machine report is used). Measures include confirmation of a machine requiring attention and a player requiring attention, such as an investment amount and a balance amount (the above-described goto analysis is used).

  FIG. 87 shows vendor characteristics (monthly) that are a part of the report displayed when the display of the monthly machine popularity report displayed by the machine report display unit 2520 is instructed (FIG. 87). 57). Vendor characteristics (monthly) represent the monthly Bet ratio by manufacturer, with the vertical axis representing the Bet ratio and the horizontal axis representing each month from December 2013 to October 2014 The Bet ratio by manufacturer for each month is shown.

  Here, from the graph of FIG. 87, it is possible to grasp the share of each manufacturer in terms of the Bet ratio in each month. For example, as shown in the rectangular area of the dotted line, it can be understood that there is a large change in the Bet composition ratio of the machines of Company D and Company E (in this example, slot machines) during the period. In such a case, the machine keeper can review the configuration of the machine to be introduced into the hall store, or can plan an event for a machine with a low operation rate. As described above, the report of the game information analysis system 2001 of the present invention can examine the optimum machine configuration that grasps the trend of machine popularity, and it can be used for a machine whose operating rate is low due to its popularity. You can also follow up.

  FIG. 88 shows stop time ranking (monthly) which is a part of the report displayed when the display of the monthly machine operation report displayed by the machine report display unit 2520 is instructed (FIG. 88). 56). Stop time ranking (monthly) represents machines with long stop times individually in a ranking format.

  Here, in the graph of FIG. 88, the machine ID = “0085” machine (slot machine in this example) has the longest stop time, and then the machine ID = “0043” machine has the long stop time. Next, it is displayed that the stop time of the machine ID = “0053” is long, and it is possible to grasp which machine has a long stop time due to a failure. In such a case, the machine keeper can consider strengthening regular maintenance to reduce downtime, or can consider overhauling each machine. As described above, the report of the game information analysis system 2001 of the present invention can reduce the operation loss due to machine trouble, and can realize machine operation with less trouble.

  FIG. 89 shows a goto summary that is a part of a report that is displayed when the display of the goto analysis displayed by the specialized analysis display unit 2560 is instructed (see FIG. 75A). In the Goto summary shown in FIG. 89, a caution session statistic and a list of abnormal sessions (a caution session list) are displayed.

  Here, in the statistics of the cautionary session, the cautionary session is the one in which the session (game consisting of a series of games played by the player) wins and the player has an abnormal ratio to the sales of the hall store. The number of sessions requiring attention, the total Bet, and Winloss are displayed. In the abnormal session list, a list of the sessions determined to be suspicious is displayed. The list of sessions includes start date / time, end date / time, identification ID (session ID), player ID, machine ID, manufacturer, theme, play time (h), Bet meter, Winloss, and Bet / game. In this example, the list of abnormal sessions is displayed in descending order of winning amount (in order of increasing Winloss value).

  Such reports allow machine keepers to efficiently discover sessions with unusual investment and revenues, for example, take improvements to enhance monitoring of critical machines and players. be able to. As described above, it is possible to manage the anti-goat measures and minimize the loss due to fraud by the report of the game information analysis system 2001 of the present invention.

  FIG. 90 is a diagram exemplifying relevance of use cases related to marketers. At the heart of marketer's operations is customer acquisition (sales promotion), which includes individual operations such as understanding customer trends, planning promotion plans, and marketing research. With regard to the above, the function of the game information analysis system 2001 of the present invention can be effectively utilized.

  FIG. 91 shows a menu screen 2500 displayed on the display of the client terminal 2011 in the game information analysis system 2001 of the present invention, and which function of the menu screen 2500 is effectively used in a marketer use case. FIG. In the use case relating to the marketer, as shown in FIG. 91, various reports included in the player report displayed by the player report display unit 2530, various reports included in the member report displayed by the member report display unit 2540, and An ad hoc report tool and a simulation tool displayed by the tool display unit 2570 can be used.

  In addition, as described with reference to FIG. 90, the individual business related to the marketer is to grasp the customer trend, to make the promotion plan, and to conduct the marketing survey. (Including the above-mentioned player report and member report), and the promotion plan includes a pre-simulation at the time of implementing the promotion (the above-mentioned simulation tool is used) Marketing surveys include detailed surveys using ad hoc tools and creation of arbitrary reports (the above-mentioned ad hoc report tools are used).

  FIG. 92 shows store visit frequency and bet amount-specific characteristics (monthly), which are part of the report displayed when the display of the monthly member characteristic report displayed by the member report display unit 2540 is instructed. (See FIG. 67). The characteristics (monthly) of the store visit frequency and the bet amount shown in FIG. 92 indicate the bet ratio by month for each customer type including the store visit frequency. The vertical axis represents the bet ratio, and the horizontal axis represents 2013. It is a bar graph for each month from the month to October 2014.

  Here, from the graph of FIG. 92, it is possible to grasp the share for each customer type as seen by the Bet ratio in each month. For example, as shown in the rectangular area of the dotted line, it can be understood that there is a great change in the Bet composition ratio of customers who are far away from the store or high-value Bet customers during the period. Another problem is that the bet ratio of good customers is decreasing. In such cases, marketers, for example, consider implementing a point grant service as a way to make high-visit customers a good customer, or consider measures for developing new members. be able to. Thus, the action to the target customer who grasped the customer trend can be examined and implemented by the report of the game information analysis system 2001 of the present invention.

  FIG. 93 shows a simulation result (promotion simulation) of the simulation tool, which is a part of a report displayed when the display of the simulation tool displayed by the tool display unit 2570 is instructed (FIG. 93). 78 (B)). The simulation for promotion shown in FIG. 93 displays an expected amount related to Winloss, a simulation amount, a difference (%) between the estimated amount and the simulation amount, a budget, and a current budget usage (%), and two graphs. indicate.

  The first graph shows Winloss forecast (cumulative) and Winloss simulation (cumulative) with respect to the budget of Winloss, the vertical axis is the amount of Winloss (cumulative), and the horizontal axis is from February 2014 to 2014. It is up to December, and is a graph showing the transition of Winloss prediction (cumulative) and Winloss simulation (cumulative) with the passage of time.

  The second graph shows the time-series transition of Winloss prediction (cumulative) and Winloss simulation (cumulative). The vertical axis is the amount of Winloss, and the horizontal axis is from February 2014 to December 2014. The graph shows the transition of the Winloss prediction and the Winloss simulation over time.

  In addition, with respect to the first graph and the second graph, the operation model and the operation rate / stop rate of the machine can also be set (see the setting area at the upper right in FIG. 93).

  Marketers have a need to know specific figures and effects in advance when they want to carry out promotions. Therefore, if a simulation tool as shown in FIG. 92 is used, it is possible to perform a simulation on the promotion cost and its effect, and to grasp more specific numerical values and effects in advance. As described above, the game information analysis system 2001 according to the present invention makes it possible to formulate a promotion plan that makes use of past results, and to optimize costs and promotion targets.

  FIG. 94 shows an ad hoc report tool which is a report output instruction screen displayed when an instruction to display the ad hoc report tool displayed by the tool display unit 2570 is given (see FIG. 77A). In the ad hoc report tool shown in FIG. 94, an index area displaying an index and a dimension area displaying a dimension are displayed on the left side. As an index, there are a Bet meter, a payout meter, a jackpot, Winloss, the number of games, and the like. Dimensions include daily, weekly, monthly, quarterly, annual, etc.

  Further, on the right side of FIG. 94, there is an area for designating the display form of the report, a column for designating a value (VALUE) representing a target to be displayed and counted, and a group (GROUP) indicating a unit for grouping. A column for specifying, a column for specifying a series (SERIES) indicating a value for sorting the display order, a column for specifying a page (PEGE) indicating a unit for page break, and a filter (FILTER) indicating a unit for filtering A column to specify is displayed. Furthermore, an icon that allows detailed settings regarding display and the like can be added to each input field.

  In the example of FIG. 94, in the value (VALUE) column, “number of games” is specified from the index area, a summary of the number of games is displayed, and the frequency is set to be displayed every 90000 cases. The designated “setting” icon is designated. In the group (GROUP) column, “theme” is designated from the index area. No other fields are specified.

  As a result, as shown in FIG. 95, a summary of the number of games is displayed in the upper part, a histogram regarding the count (frequency) for each number of games is displayed in the middle part, and the number of games for each theme is displayed in the lower part.

  The summary displayed at the top of FIG. 95 includes the total number of games (SUM), average (AVG), minimum number of games (MIN) (in one session), and maximum number of games (MAX) (in one session). , And standard deviation (STD) are shown.

  In the middle of FIG. 95, the count (frequency) for each number of games (in one session) is expressed as a histogram. For example, the number of games that were 1 to 90000 games, the number of games that were 90001 to 180000 games, and the like are displayed in a histogram according to the count on the vertical axis.

  The lower part of FIG. 95 shows the number of games for each theme. For example, the number of games with theme = “A1” is 13,174, and the number of games with theme = “A2” is 28,746.

  94 and 95, the information and characteristics of machines and customers can be analyzed from various perspectives. As described above, a report customized by the marketer can be created by the report of the game information analysis system 2001 of the present invention. In addition, an analysis tool including an index unique to the game information analysis system can be provided.

  Marketers may want to understand the characteristics of machines and customers by price, operation, and category, but the distribution of aggregated data can be determined by reports using the ad hoc report tool shown in FIGS. 94 and 95 described above. It is possible to confirm the amount and category effective at the time of promotion.

  FIG. 96 shows the popularity (Bet amount) for each theme and each age in the ad hoc report tool.

  The upper part of FIG. 96 displays a summary, which shows the total amount (SUM), average amount (AVG), minimum amount (MIN), maximum amount (MAX), and standard deviation (STD). ing.

  The middle part of FIG. 96 shows a bar graph representing the total amount of Bets by age in a machine with theme = “B2” (slot machine in this example). Also, in the lower part of FIG. 96, a bar graph representing the total Bet amount by age in the machine of theme = “A3” is shown.

  The marketer may want to analyze the popularity of the machine in detail, but it is possible to grasp the detailed popularity of the machine by the report by the above-mentioned ad hoc report tool shown in FIG. Analysis can be performed. For example, referring to FIG. 96, it can be seen that the machine of theme = “B2” is popular in the 30s, but is also somewhat popular in the 20s, 40s, and 50s, mainly in the 30s. In addition, it can be seen that the machine of the theme = “A3” is overwhelmingly popular in the 40s and hardly popular in other ages.

  FIG. 97 shows the working days for each member type in the ad hoc report tool.

  A summary is displayed in the upper part of FIG. 97, where the total amount (SUM), average amount (AVG), minimum amount (MIN), maximum amount (MAX), and standard deviation (STD) are shown. ing.

  The middle part of FIG. 97 shows a bar graph showing the amount of used bet (working day, visiting date) for each day of the week for members of the member type = “important”. In the lower part of FIG. 97, a bar graph representing the amount of used bet (working day, visiting date) for each day of the week for members of the member type = “new” is shown.

  Marketers may want to understand the operational trends by member type, but can use the ad hoc report tool report shown in Figure 97 above to understand the operational trends of the members. It is possible to make a promotion plan. For example, referring to FIG. 97, it can be seen that members with membership type = “important” have a tendency that the operation on Wednesday is sluggish. In addition, it can be seen that the members of the member type = “new” tend to have a low operation on Friday.

  FIG. 98 is a diagram illustrating the relevance of use cases related to operators. At the core of the operator's work is the operation work, which includes individual work such as monitoring of operation indicators, monitoring of customer status, and monitoring of machine operation. The functions of the game information analysis system 2001 of the invention can be used effectively.

  FIG. 99 shows a menu screen 2500 displayed on the display of the client terminal 2011 in the game information analysis system 2001 of the present invention, and which function of the menu screen 2500 is effectively used in a use case related to an operator. FIG. In the use case related to the operator, as shown in FIG. 99, a real-time monitor and a real-time report displayed by the real-time display unit 2550 can be used.

  In addition, as described with reference to FIG. 98, the individual operations related to the operator are the monitoring of the operation index, the monitoring of the visitor status, and the monitoring of the machine operation. Status confirmation is included (the above-mentioned real-time report is used), and the visitor status monitoring includes confirmation on the floor map of the player who is playing the game (the above-mentioned real-time monitor is used) The monitoring of the machine operation includes confirmation on the floor map of the machine in failure (the above-described real-time monitor is used).

  FIG. 100 shows a summary and a graph that are a part of the report displayed when the display of the real-time report displayed by the real-time display unit 2550 is instructed (see FIG. 71). In the real-time report shown in FIG. 100, one summary and five graphs are displayed. The summary shown on the upper left is an item summary, and displays real-time results for each of Winloss, Bet meter, operation rate (%), number of units (number of machines), number of sessions, and number of members. For Winloss, the budget and the current usage (%) for the budget are also displayed.

  The graph shown on the upper right side of FIG. 100 displays the transition of cumulative Winloss results up to the current time with the passage of time. Along with the passage of time, predictions are displayed together with cumulative Winloss results.

  The graph shown on the left side of the middle part of FIG. 100 displays the transition of the Bet meter up to the current time with the passage of time. Also, the graph shown on the right side of the middle part of FIG. 100 displays the transition of the number of active sessions up to the current time with the passage of time. In these graphs, a straight line representing the average is also displayed.

  The graph shown on the lower left side of FIG. 100 displays the change in the number of active members up to the current time with the passage of time. In addition, the graph shown on the lower right side of FIG. 100 displays the change in the operation rate up to the current time with the passage of time. In these graphs, a straight line representing the average is also displayed.

  With the online report shown in FIG. 100 described above, it is possible to check the sales, machine operation, and visitor time-based transition. Thus, the report of the game information analysis system 2001 of the present invention enables the operator to check the daytime operating status and optimize the service operation. It is also possible to efficiently allocate personnel by controlling the increase or decrease in the number of employees by time zone.

[Menu structure and indicators of game information analysis system]
Next, with reference to FIGS. 101 to 120, the configuration, index, and category of the menu screen provided and used by the game information analysis system 2001 according to an embodiment of the present invention will be described.

  FIG. 101 summarizes the reports related to the basic functions provided by the menu screen 2500 shown in FIG. 46 as a list. Basic functions include a summary report, a machine report, a player report, and a membership report. The summary report provides an analysis report for the entire hall store and includes a daily operating report, a daily financial report, a monthly operating report, a monthly financial report, and a monthly diagnostic report. The machine reports provide analysis reports for machines (in this example, slot machines) and include daily machine operation reports, monthly machine operation reports, monthly machine popularity reports, and monthly machine diagnostic reports.

  The player report provides an analysis report for the entire player and includes a daily player performance report, a monthly player performance report, a monthly player characteristics report, and a monthly player diagnostic report. The member report provides an analysis report for the member, and includes a daily member operation report, a monthly member operation report, a monthly member characteristic report, and a monthly member diagnosis report.

  FIG. 102 shows a list of reports and functions related to the incidental functions provided by the menu screen 2500 shown in FIG. Ancillary functions include real-time, specialized analysis, tools, and system management. Real time is a function for grasping the situation of the hall store on the day in real time, and includes a real time monitor and a real time report. The specialized analysis provides highly specialized analysis according to purpose, and includes player psychological analysis, machine wave analysis, failure analysis, goto analysis, and correlation analysis.

  The tools are user's own analysis tools and include ad hoc report tools, machine lists, membership lists, and simulation tools. System management provides functions related to system operation management, and includes data management, group management, user management, and access management.

  FIG. 103 is a diagram summarizing the basic indexes provided in the game information analysis system 2001 according to the present invention as a list together with the acquisition / aggregation methods. The input amount (IN) represents the amount inserted by the player. The payout amount (OUT) represents the amount paid out by the slot machine. The jackpot amount (JP) represents the amount of jackpot paid out by the slot machine. The play sales amount (Winloss) represents the sales amount based on the difference between the input amount and the payout amount. The number of games (Games) represents the number of games played in the slot machine. The play time represents the time from the game start to the game end in the slot machine. The number of sessions is a unit of a series of games played by the player, and consists of a plurality of games.

  The input amount, the payout amount, the jackpot amount, and the number of games are data acquired from the hall management server (data transmitted from the slot machine), and the play sales amount, play time, and number of sessions are from the hall management server. This is information calculated from the acquired data. Further, the number of games may be calculated from data acquired from the hall management server.

  FIG. 104 is a diagram summarizing the machine basic index provided in the game information analysis system 2001 according to the present invention as a list together with the acquisition / aggregation method. The machine basic index includes, for example, operation rate, stop time, failure time, hand bay time, other stop time, operation days / machine, number of machines (number of registrations), measured PO, average Bet per game, number of failure events, There are the number of non-failure events and a hold rate (Hold (%)).

  For example, the operating rate is an operating rate of a machine (in this example, a slot machine), and is calculated from play time / business hours. The stop time is a service stop time other than a failure. The failure time is a service stop time due to a machine failure. The measured PO is the PO rate in the period or game section, and is calculated by (OUT + IN) / IN × 100. The hold rate is obtained by (1− (OUT + JP) / IN) × 100.

  FIG. 105 is a diagram summarizing a player basic index provided in the game information analysis system 2001 according to the present invention as a list together with an acquisition / aggregation method. The player basic index includes, for example, the number of members, the number of visits, the interval between visits, the number of days elapsed since the latest visit date, the number of visit members, the membership ratio (%), and the customer satisfaction score.

  FIG. 106 is a diagram summarizing the balance determination index (1) provided by the game information analysis system 2001 according to the present invention as a list together with description, evaluation determination, determination threshold, totaling method / remarks. Examples of the balance determination index (1) include a satisfaction rank, a satisfaction balance, a hall store satisfaction score, and a customer satisfaction score.

  FIGS. 107 and 108 are diagrams summarizing the balance determination index (2) provided by the game information analysis system 2001 according to the present invention as a list together with description, evaluation determination, determination threshold value, tabulation method / remarks. Examples of the balance determination index (2) include a shape psychological score, a balance psychological score, a mustache psychological score, a volume psychological score, a winning session expected value score, an operating balance score, an operating score, a profit score, and a member score.

  109 and 110 are diagrams summarizing the psychological indexes provided by the game information analysis system 2001 according to the present invention as a list together with explanations, evaluation determinations, determination thresholds, tabulation methods / remarks. As psychological indicators, for example, satisfaction class, win 1 (ratio), win 2 (ratio), win 3 (ratio), win 4 (ratio), loss 1 (ratio), loss 2 (ratio), loss 3 ( Ratio), loss 4 (ratio), minute (ratio), cumulative sales amount (Open), cumulative sales amount (High), cumulative sales amount (Low), cumulative sales amount (Close), cumulative sales amount BB + 3, cumulative sales amount There are BB-3, candle shape code (psychological score), member session ratio, and win rate (session).

  FIG. 111 and FIG. 112 are diagrams summarizing the wave characteristic index (1) provided by the game information analysis system 2001 according to the present invention as a list together with description, evaluation determination, determination threshold value, tabulation method / remarks. As the wave characteristic index (1), for example, Win / Bet, Win / Bet accumulation, Win / Bet accumulation (theoretical value), section determination, interval per all sections Winloss / Bet magnification, normal section per Winloss / Bet magnification There are intervals, intervals per release section Winloss / Bet magnification, all sections Winloss / Bet deviation, normal section Winloss / Bet deviation, release section Winloss / Bet deviation, and release time rate (%).

  113 and 114 are diagrams summarizing the wave characteristic index (2) provided by the game information analysis system 2001 according to the present invention as a list together with explanation, evaluation determination, determination threshold value, tabulation method / remarks. The wave characteristic index (2) includes, for example, the number of occurrences by feature game magnification, feature game PO, average Bet per game, characteristic (interval of × 100 times or more), characteristic (average magnification of × 100 or more) ), Characteristics (PO at low magnification), progressive occurrence, jackpot occurrence, member game ratio, feature game hit interval, feature game average magnification, and normal PO.

  FIG. 115 is a diagram in which the session characteristic indexes provided in the game information analysis system 2001 according to the present invention are summarized as a list together with explanation, evaluation determination, determination threshold, and remarks. As the session characteristic index, for example, slot investment amount (losing session), table investment amount (losing session), average Bet per slot game, average Bet per table game, normal time PO excluding jackpot (Win of machine played) / Bet PO rate less than x100), and normal PO (normal PO of the machine that played).

  FIG. 116 is a diagram summarizing a calendar index provided in the game information analysis system 2001 according to the present invention as a list together with description, evaluation determination, determination threshold, and remarks. As the calendar index, for example, there is user arbitrary data.

  117 and 118 are diagrams in which machine categories provided by the game information analysis system 2001 according to the present invention are summarized as a list together with classification definitions and remarks. Machine categories include, for example, denomination, theme, vendor, location, set payout rate (%), latest work day, game type class (game type), game type class (with or without link), game type class (with or without progressive), Game type class (display shape), game type class (number of reels), game type class (number of lines), game type class (number of 1-line bets), game type class (bonus characteristics), game type class (table type), Game type class, jackpot interval class (× 100 times or more hit interval), jackpot average magnification class (× 100 times or more average magnification), low magnification PO class (excluding × 100 times or more hits), feature Hit interval class, feature average magnification class, There is PO class, and the machine user-defined.

  FIG. 119 is a diagram summarizing the player categories provided in the game information analysis system 2001 according to the present invention as a list together with classification definitions and remarks. The player category includes, for example, player type (member / non-member), player rank, gender, nationality, age, latest work day, member classification, game type, and member user definition.

  FIG. 120 is a diagram in which calendar categories provided by the game information analysis system 2001 according to the present invention are summarized as a list together with classification definitions and remarks. As the calendar category, for example, there is a user arbitrary category.

[Detection of bonus game status]
Next, a bonus game state detection process for detecting whether or not each game of the slot machine 2014 performed by the player is in a bonus game state will be described with reference to FIGS. For example, the game information analysis unit 2255 of the analysis server 2012 performs such bonus state detection processing in batch or in real time. Here, the bonus state is a state in which the game is executed as a bonus game in the slot machine 2014, and the bonus game includes a free game and a feature game.

  If the analysis server 2012 can obtain information that the executed game is a bonus game from each slot machine 2014 via the hall management server 2013, the above-described bonus state detection processing is not necessary, but game information In the case where information such as start time, end time, player investment amount, slot machine payout amount, and machine ID is transmitted for each game from each slot machine 2014, whether each game is a bonus game or not. When the game information analysis process is to be used, this process is necessary. Further, even when information indicating whether or not the game is a bonus game is given for each game, it is desirable to be able to grasp a state that the game is not a bonus game but is substantially in a bonus game state.

FIG. 121 is a flowchart showing an outline of the processing procedure of the bonus game state detection processing. First, in step S111, the normal time PO (payout) is calculated. The payout is obtained by the following formula 1.
Payout = (slot machine payout amount / player investment amount) × 100 (Equation 1)
This process is, for example, a process of determining a release period in which a player wins frequently and a normal period other than that in a predetermined period, and obtaining a PO rate in the normal period as a normal time PO. Details of the processing will be described later.

  Here, the predetermined period is, for example, a period of several hours, one day, one week, or one month, and the normal time PO is information of a property that should be obtained in advance as statistical data. Therefore, in the flowchart of FIG. 121, for convenience, it is represented as step S111. However, the calculation of the normal time PO can be executed at an arbitrary timing before the bonus game state detection process is performed. Also, this normal time PO can be obtained in advance for each slot machine.

  Next, in step S112, a bonus game state candidate is detected. In this process, a PO for each game is obtained from the data of each game transmitted from the slot machine 2014, and a game whose deviation from the normal PO is a predetermined ratio (or a predetermined value) or more is selected as a bonus game state candidate. Is detected. Details of the processing will be described later.

  Next, in step S113, the game detected as a bonus game state candidate is re-evaluated, and in step S114, a game that finally satisfies the conditions as a bonus game is detected as being in the bonus game state. Details of these processes will also be described later.

  FIG. 122 is a graph showing an example of the game balance for a game in the slot machine 2014. The vertical axis in FIG. 122 represents the amount of money, and the unit is, for example, Hong Kong dollar (HKD), American dollar (USD), Japanese yen (JPY), or the like. The horizontal axis in FIG. 122 represents a game. In this example, when the first game to the 30th game are played by the player, it is shown how the accumulation of the player's input amount and the accumulation of the payout amount of the slot machine in each game has changed. The amount of money for the player is shown.

  If the line representing the player's balance amount is above 0, the balance is negative (for the player), and below 0 indicates that the balance is positive (for the player).

  In the example of FIG. 122, the player invests a fixed Bet amount (5 HKD) each time from the first game to the 30th game, and in each game, the slot machine 2014 determines a payout amount by lottery and pays out. The player's balance was negative from the first game to the 17th game, but turned positive from the 18th game to the 23rd game, and then returned to the minus again. Finally, the player's balance was minus 20 (HKD). It has been shown.

  On the contrary, for the hall store, the balance was positive from the first game to the 17th game, but turned negative from the 18th game to the 23rd game, and then returned to the positive again, finally It shows that it became a profit of 20 (HKD).

  FIG. 123 is a diagram showing data used to display the graph showing the transition of the game balance in FIG. 122. This data is transmitted from the slot machine 2014 to the analysis server 2012 via the hall management server 2013. Game information.

  The game information in FIG. 123 includes a game number, player investment amount, slot machine payout amount, game end date / time, game start date / time, member identification code (member ID), and machine identification code (machine code). The member ID is set when a member card is inserted into the slot machine 2014. In this manner, the analysis server 2012 can grasp, for example, in real time what kind of investment and payout are performed in each game by the specific slot machine 2014.

  Next, with reference to FIG. 124, the processing related to the calculation of the normal time PO in step S111 of FIG. 121 will be described in detail. FIG. 124 shows the result of the game information analysis unit 2255 of the analysis server 2012 calculating various indexes based on the game information received from the slot machine 2014.

  The game NO, player investment amount (IN), and slot machine payout amount (OUT) shown in FIG. 124 are similar to the game NO, player investment amount, and slot machine payout amount shown in FIG. This is game information received from 2014.

The PO (payout) shown in FIG. 124 is calculated by the analysis server 2012 by the following formula 2 for each game.
PO = slot machine payout amount (OUT) / player investment amount (IN) × 100 (Equation 2)

Further, Winloss shown in FIG. 124 is calculated by the analysis server 2012 by the following Expression 3 for each game.
Winloss = player investment amount (IN) −slot machine payout amount (OUT) (3)
Winloss / Bet is obtained by dividing the above Winloss by the Bet amount, and here, the player investment amount (IN) is the Bet amount.

  Here, when the moving average of Winloss / Bet is taken, the values shown in the rightmost column of FIG. 124 are obtained for each game. This Winloss / Bet moving average is a moving average of Winloss / Bet of five games (see the index “section determination” in FIG. 111). In this example, the five games that are subject to the moving average include the previous two games and the subsequent two games, but various settings such as a moving average including the previous four games may be used. Can do.

  Next, if the threshold for the Winloss / Bet moving average is -0.5 and the value of the Winloss / Bet moving average is larger than -0.5, the set of the games is set as a "normal section", and the Winloss / Bet moving average is set. If the value of is less than or equal to −0.5, the set of games is defined as a “release interval”. By performing such processing, it is possible to determine a discharge section that is a section where the player wins and a normal section where the player wins less.

Thereafter, the average value of the PO in the normal section is calculated (the PO in the dotted rectangle in FIG. 124 is the calculation target). As described above, the normal time PO can be obtained in a period such as one day or one week, but here, for convenience, it is obtained from the first game to the 50th game. As a result, the normal time PO is obtained by the following equation 4.
Normal PO = 1900/24 = 79.2 (rounded to the first decimal place) ・ ・ (Formula 4)

  Next, with reference to FIG. 125 and FIG. 126, processing related to detection of a bonus game state candidate in step S112 of FIG. 121 will be described in detail. FIG. 125 is a graph showing an example of the game balance for a game in the slot machine 2014. The graph of FIG. 125 is a game different from that shown in FIG. 122, but the notation method is the same (however, the amount of money on the vertical axis is a larger numerical value).

  In FIG. 125, it is understood that the bonus game is executed from the 18th game to the 25th game (dotted oval portion in FIG. 125), and the slot machine payout amount suddenly changes to a large value.

  FIG. 126 shows game information corresponding to the graph of FIG. 125, and the analysis server 2012 calculates the PO for each game unit and the PO moving average. This PO moving average is a moving average of POs of three games. In this example, the three games that are the targets of the moving average include the previous one game and the subsequent one game, but various settings such as a moving average including the previous two games may be used. Can do.

  Here, the numerical value 79.2 obtained as the normal time PO is multiplied by 10 to 792, and this numerical value can be used as the threshold value for determining the bonus game state. For example, a game that exceeds the threshold 792 in the PO moving average of FIG. 126 can be set as a bonus game state candidate. When such a determination is made, as shown in FIG. 126, a bonus game state candidate (1), a bonus game state candidate (2), and a bonus game state candidate (3) are determined. -10th game, 17th-26th game, and 31st-33rd game are corresponded.

  Here, the process relating to the reevaluation of candidates in step S113 in FIG. 121 and the detection of the bonus game state in step S114 will be described in detail. After a game is detected as a bonus game state candidate, it is determined that a game satisfying a predetermined condition for each of the games is finally a bonus game state. The predetermined condition is, for example, a case where the following first condition or second condition is satisfied.

The first condition is that the game is a big hit and is not a single big hit (for example, there is a big hit game before (or after) several games).
The second condition is that the game is not a big hit, but a plurality of big hits exist before and after (for example, a plurality of big hit games exist before (or after) several games).

  Here, in the first condition and the second condition, it is assumed that the jackpot has a slot machine payout amount of 150 or more, and the range for confirming the existence of another jackpot is from two games before to two games. The 8th game to the 10th game are determined not to be in the bonus game state, the 17th game to the 26th game are determined to be in the bonus game state, and the 31st game to the 33rd game are not in the bonus game state. Determined.

  Through such a series of processing by the analysis server 2012, it is determined whether each game captured by the game information is in a bonus game state or not even without direct data indicating that the game is a bonus game. be able to. In addition, it is possible to determine whether or not a single big hit is a bonus game based on the situation of the previous and subsequent games.

  Next, with reference to a flowchart of FIG. 127, a processing procedure regarding detection of a bonus game state candidate in step S112 of FIG. 121 will be described.

  First, in step S121, game history data in one machine is acquired. Such game history data is included in the game information transmitted from the slot machine 2014. Further, when the game history data is acquired, it can be acquired for each unit (session) consisting of a series of games played by the player.

  Next, in step S122, PO is calculated for each game. Thereafter, the process is repeated for each game.

  In step S123, the normal PO obtained in advance is compared with the PO obtained in step S122. When the difference between the normal PO and PO is greater than or equal to a predetermined ratio (YES in step S124), the game is determined as a bonus game state candidate in step S125. For example, as described above, when the PO is 10 times or more the normal PO, the game can be determined as a bonus game state candidate, but various other criteria can be provided.

  When the deviation between PO and PO at normal time is not equal to or greater than the predetermined ratio (NO in step S124), or after step S125, it is determined whether or not the comparison has been completed for all games in step S126. (NO in step S126), the process after step S123 is repeated. If the process has been completed (YES in step S126), the process ends.

  At this point, the game determined to be a bonus game state candidate is given a flag or the like in the area associated with the game in the game history data, and stored in the analysis database 2282 as game information data 2282a. Is done.

  Next, with reference to the flowchart of FIG. 128, the processing procedure relating to the reevaluation of candidates in step S113 of FIG. 121 and the detection of the bonus game state in step S114 will be described.

  First, in step S131, game history data of a game determined as a bonus game state candidate is acquired. Such game history data is acquired from the game information data 2282a of the analysis database 2282 described above. Thereafter, the process is repeated for each game.

  Next, in step S132, it is determined whether or not the game is a big hit. Whether or not it is a big hit is determined as a big hit, for example, as described above, when the number of slot machine payouts is a predetermined amount (150) or more. If it is determined that the game is a big hit (YES in step S132), it is determined in step S133 whether or not the game is a single big hit. This determination can be made based on, for example, the number of games around the jackpot (that is, whether there are jackpots in the preceding and following games).

  If the game is not a single big hit (NO in step S133), it is determined in step S134 that the game is in the bonus game state.

  If it is not determined in step S132 that the game is a big hit (NO in step S132), it is determined in step S135 whether or not a big win exists before and after the game. This determination can be made based on, for example, the number of games around the jackpot (that is, whether there are jackpots in the preceding and following games).

  If there is a big hit before and after the game (YES in step S135), it is determined in step S134 that the game is in the bonus game state.

  If the game is a single big hit (YES in step S133), if there is no big hit before or after the game (NO in step S135), or after step S134, the comparison is completed for all games in step S136. If it has not been completed (NO in step S136), the processes in and after step S132 are repeated. If the process has been completed (YES in step S136), the process ends.

  At this time, the game determined to be in the bonus game state is given a flag or the like in the area associated with the game in the game history data, and stored in the analysis database 2282 as game information data 2282a. . By referring to this data, it is possible to determine whether or not each game is a bonus game. In addition, the appearance rate of the bonus game can be calculated based on this data.

[Detection of session (1 game)]
A player usually plays a plurality of consecutive games using one slot machine 2014, and basically the psychological state is influenced by winning or losing in that unit. In this specification, such a group of one game in a continuous game is referred to as a “session”.

  Since the player's psychological state is determined by winning or losing in units of such sessions, it is important to determine from where to where there is one session for games continuously played in the slot machine 2014. is there. However, the game information transmitted from the slot machine 2014 to the analysis server 2012 includes information such as the player investment amount and the slot machine payout amount for each game. There is no information that belongs to.

  Therefore, it is very effective if the session delimiter can be determined from other information related to the slot machine 2014.

  FIG. 129 and FIG. 130 are diagrams showing some patterns of the start and end of the game in one slot machine 2014.

  FIG. 129 (A) shows that, in one slot machine 2014, a member's card is inserted into the slot machine 2014 by a member, a first game of the session is started, and then the member card is ejected. Is finished, and the immediately preceding game is the final game. In such a pattern, since the start game and the final game are clearly known, the session can also be clearly detected.

  In such a case, the member's game history is stored in the member management server 12 and the like, and further, the average play time of one session, the average number of play games per session, the average play interval of games in one session, etc. Is calculated by the analysis server 2012 and stored as index data 2282b of the analysis database 2282. Note that the average play time of one session, the average number of games played in one session, the average play interval of games in one session, etc. may tend to vary depending on the game, day of the week, etc. An average value can be prepared.

  FIG. 129 (B) shows a pattern in which one slot machine 2014 starts session (1) by a non-member and then starts session (2) by a non-member. Non-members start a game using cash or a non-member card (IC card or IC ticket), and even when the game ends, there is no prescribed act of ejecting a member card like a member. Although it is difficult to detect a session, when facial authentication is performed by the human body detection camera 1713 of the PTS terminal 1700 disposed in the slot machine 2014, the session (1) and the session (2) are executed by the same non-member. Therefore, it is possible to detect a session as a non-member with high accuracy.

  In FIG. 129 (B), when seating determination is performed by the human body detection camera 1713 of the PTS terminal 1700 disposed in the slot machine 2014, the session (1) and the session (2) are executed by the same non-member. Since it is difficult to determine whether or not there is one session, the session break is estimated based on statistical information such as the average play time of one session and the average number of play games of one session described above. can do. In addition, the interval between sessions (1) and (2), the interval between games in session (1), and the interval between games in session (2) are calculated in advance. It is compared with the average play interval of the game, and it is estimated whether or not the session (1) and the session (2) are one session (or whether there is another session delimiter).

  FIG. 129 (C) shows that, in one slot machine 2014, after a non-member card is inserted by a non-member and the session (1) is started, the non-member card is ejected. After the card is inserted and the session (2) is started, there is an interval for a while, after which the member card is inserted by the member and the session (3) is started.

  In this case, the end of the session (2) becomes clear by the start of the session (3), and it can be seen that the session (3) is a different session from the sessions (1) and (2). ) And session (2) may be the same session although a non-member card was inserted and removed on the way. In such a case, a session break can be estimated based on statistical information such as the above-described average play time of one session and the average number of play games of one session. In addition, the interval between sessions (1) and (2), the interval between games in session (1), and the interval between games in session (2) are calculated in advance. It is compared with the average play interval of the game, and it is estimated whether or not the session (1) and the session (2) are one session (or whether there is another session delimiter).

  FIG. 130 (A) shows that in one slot machine 2014, after a session (1) is started after a bill is inserted by a non-member, the session (2) ) Is started, and after another interval, a bill is inserted by a non-member and session (3) is started.

  In this case, it cannot be determined whether the session (1), the session (2), and the session (3) are one session or separate sessions. Therefore, it is possible to estimate a session break based on statistical information such as the above-described average play time of one session and the average number of play games of one session. In addition, the intervals of the session (1), the session (2), and the session (3), the interval of the game in the session (1), the interval of the game in the session (2), the session (3) The game interval is compared with the pre-calculated average play interval of the games in one session, and whether session (1), session (2) and session (3) are one session (or Whether there are other session breaks).

  FIG. 130B shows that, in one slot machine 2014, after a bill is inserted by a non-member and session (1) is started, cashout is performed (for example, CASHOUT of the slot machine 1010 shown in FIG. 4). Button 1038 is pressed), and after a bill is inserted by a non-member and session (2) is started, there is an interval, and then a bill is inserted by a non-member and session (3) is started. Pattern.

  In this case, since session (1) is cashed out, it is basically determined as the end of one independent session. In addition, since there is a possibility that the session (2) and the session (3) are one session, the average play time of the above-mentioned one session and the average number of play games of one session are calculated in advance. Based on the statistical information, session breaks can be estimated. Also, the interval between sessions (2) and (3), the game interval in session (2), and the game interval in session (3) are calculated in advance. It is compared with the average play interval of the game, and it is estimated whether the session (2) and the session (3) are one session (or whether there is another session delimiter).

  As described above, the determination of the session is performed by various methods for each of the member and the non-member, but the above-described method is merely an example. In addition, in the game information analysis system 2001 of the present invention, a member session is associated with a member ID to identify which member executed which session, but for a non-member session, the session is executed. It is not possible to identify non-members who have However, by summing up information on individual sessions of non-members that can be said to be “anonymous”, the player characteristics such as play time, number of games, and bet amount per game in the non-members session are applied. It is possible to classify based on the index, and it is possible to grasp a tendency or the like as to what kind of psychological state the players of the session classified as such. For example, it is possible to analyze how customer satisfaction scores are distributed for a group of non-members who have a large number of games in one session.

[Characteristic Candle Chart Representation]
Next, a candle chart expression of game characteristics in the slot machine 2014 will be described with reference to FIGS. 131 to 137.

  FIG. 131 is data showing the transition of the game balance, and the game No., player investment amount, and slot machine payout amount are shown in FIG. 123 used for displaying the graph showing the transition of the game balance of FIG. This data is similar to data, and this data is game information transmitted from the slot machine 2014 to the analysis server 2012 via the hall management server 2013.

  In FIG. 131, in addition to the game No., player investment amount, and slot machine payout amount, player investment amount and player balance amount are shown, and these data are the player investment amount (cumulative) of the graph of FIG. , And the player balance.

  In addition, the first game to the 33rd game shown in FIG. 131 are determined as one session by the above-described session detection. In this example, the player plays the first game to the 33rd game. The balance is -35 (the unit is, for example, HKD). As shown in FIG. 131, regarding the player's balance in this session, the balance at the start is 0, the balance at the end is -35, the minimum balance is -40, and the maximum balance is 15.

  FIG. 132 shows the game balance of a player for a session different from FIG. The sessions are the first game to the 200th game. Regarding the player's balance, the balance at the start of the session is 0, the balance at the end of the session is -1400, the minimum balance is -1900, and the maximum balance is 600.

  Here, the income and expenditure history of the player in the session is represented by a candle chart on the right side of FIG. A candle chart is known as a chart that directly represents fluctuations in stock prices (four legs). The one with a higher closing price than the opening price is a positive line, and the lower end of the entity is associated with the opening price. A closing price is associated with the upper end of the upper edge, a higher value is associated with the upper end of the upper mustache, and a lower price is associated with the lower end of the lower mustache. A positive ray is represented by a white rectangle. On the other hand, the one whose closing price is lower than the opening price is a hidden line, the closing price is associated with the lower end of the entity, the opening price is associated with the upper end of the entity, and the high value is associated with the upper end of the upper whiskers. A low price is associated with the lower end of the lower mustache. The hidden line is represented by a black rectangle.

  There are various types of candle charts, such as daily, weekly, monthly, and yearly, depending on what period the four legs are captured. The daily bar represents the opening price, high price, low price, and closing price in a day on a candle chart, and the weekly bar represents the opening price, high price, low price, and closing price in a week on a candle chart. The monthly bar represents the opening, high, low, and closing prices in January on a candle chart. The annual bar represents the opening, high, low, and closing prices in a year on a candle chart. It represents.

  Returning to the description of the candle chart on the right side of FIG. 132, this candle chart is a positive line, indicating that the final balance of the player has become negative from the start of the session to the end of the session. The bottom of the entity is associated with the balance (0) at the start of the session, the top of the entity is associated with the balance at the end of the session (-1400), and the bottom of the lower mustache is the maximum balance. 600, and the minimum balance of -1900 is associated with the upper end of the upper mustache.

  In the candle chart shown in FIG. 132, the length of the entity, the length of the lower mustache, and the length of the upper mustache correspond to the amount of the balance in the above-described session. In addition, by expressing the candle chart in this way, the lower mustache indicates that the winning amount is invested, and the length of the lower mustache indicates the amount of the investment. On the other hand, the upper mustache represents that the losing amount has been recovered, and the length of the upper mustache represents the recovered amount.

  FIG. 133 is a chart showing the player's balance shown in FIG. 132 in a candle chart further divided into 50 games. In FIG. 132, the balance history of the entire session was shown in one candle chart. In FIG. 133, this session is divided into four game sections, and each section is expressed in a candle chart. Yes. By doing in this way, it is possible to represent the details of the balance in the session (game game fluctuation) in more detail.

  In the lower part of FIG. 133, a candle chart corresponding to the balance history of the first game to the 50th game is shown. This candle chart is a hidden line. The four legs (the balance at the start of the session, the maximum balance, the minimum balance, and the balance at the end of the session) are (0, 600, 0, 450), respectively. In the lower part of FIG. 133, a candle chart corresponding to the balance history of the 51st game to the 100th game is shown. This candle chart becomes positive. The four legs (the balance at the start of the session, the maximum balance, the minimum balance, and the balance at the end of the session) are (450, 450, -1900, -1900), respectively.

  Further, in the lower part of FIG. 133, a candle chart corresponding to the balance history of the 101st game to the 150th game is shown. This candle chart is a hidden line. The four legs (the balance at the start of the session, the maximum balance, the minimum balance, and the balance at the end of the session) are (−1900, −500, −1900, −700), respectively. In the lower part of FIG. 133, a candle chart corresponding to the balance history of the 151st game to the 200th game is shown. This candle chart becomes positive. The four legs (the balance at the start of the session, the maximum balance, the minimum balance, and the balance at the end of the session) are (−700, −600, −1400, −1400), respectively.

  FIG. 134 is a diagram illustrating a representation of a candle chart relating to each player. In this example, since each candle chart is displayed in association with the player investment amount (on a volume basis), a premium such as the player investment amount can be easily grasped.

  For example, the candle chart of player 1 is a hidden line, and the four legs (volume at the start of the session, maximum volume, minimum volume, volume at the end of the session) are (420, 110, 550, 260), respectively. is there. In this candle chart, the player invests 420 at the beginning of the session, and the investment amount increases to 550 and the investment amount decreases to 110, and 260 remains at hand. It represents that.

  The candle chart of the player 2 is a positive line, and the four legs (the volume at the start of the session, the maximum volume, the minimum volume, the volume at the end of the session) are (260, 110, 550, 370), respectively. In this candle chart, the player invested 260 at the beginning of the session, and the investment amount increased to 550 and the investment amount decreased to 110 in the middle. Finally, 370 remained at hand. It represents that.

  The candle chart of the player 3 is a positive line, and the four legs (the volume at the start of the session, the maximum volume, the minimum volume, and the volume at the end of the session) are (370, 110, 550, 495), respectively. In this candle chart, the player invested 370 at the beginning of the session, and during the course that the investment amount increased to 550 and the investment amount decreased to 110 in the middle, 495 remained at hand. It represents that.

  The candle chart of the player 4 is a hidden line, and the four legs (the volume at the start of the session, the maximum volume, the minimum volume, and the volume at the end of the session) are (495, 110, 550, 330), respectively. In this candle chart, the player invests 495 at the beginning of the session, and after the phase where the investment amount increases to 550 and the investment amount decreases to 110 in the middle, 330 remains at hand. It represents that.

  The candle chart of the player 5 is a hidden line, and the four legs (the volume at the start of the session, the maximum volume, the minimum volume, and the volume at the end of the session) are (330, 60, 370, 160), respectively. In this candle chart, the player invested 330 at the beginning of the session, and the investment amount increased to 370 and the investment amount decreased to 60 in the middle. Finally, 160 remained at hand. It represents that.

[Estimation of player psychological state by candle chart]
The candle chart as described above can estimate the player's psychological state based on the individual shape or the arrangement (combination) of a plurality of shapes. With such a candle chart expression, the results per game (1 session) are not simply expressed as winnings / losing money, but the progress of the game balance of the player can be traced to the final winning / losing. Estimate whether the player has arrived, and score the psychological state of the player.

  This means that if you win unilaterally, if you lose unilaterally, you have won but you have finally lost, if you have lost but you have finally lost, you have lost or won, but you are still even. In such a case, it is possible to classify the game results per session and grasp the player's psychological state in more detail.

  FIG. 135 is a diagram illustrating a typical pattern for a candle chart (hidden line) and a pattern recognition standard for determining such a pattern.

  The “hidden shaved” shown in FIG. 135 is a pattern in which the game is eventually lost with a relatively monotonous process. The candle chart has a shape having an entity of a predetermined length (L) or more. In addition, this pattern includes a case where there are upper and lower whiskers that are equal to or less than a short length (L1) of a predetermined ratio with respect to the length of the entity.

  “Hidden Karakasa” is a losing pattern in which the game transition is recovered after losing halfway, but not returned to the initial state. The candle chart has a shape having an entity of a predetermined length (L) or less. Further, there is a lower beard that is a predetermined length (L2) or more of the length of the entity.

  “Hidden Tonkachi” is a losing pattern in which the game transitions are to lose after winning in the middle and finally lose from the first state. The candle chart has a shape having an entity of a predetermined length (L) or less. Further, there is an upper mustache that is a length (L2) or more of a predetermined ratio to the length of the entity.

  The “hidden cross” is a losing pattern in which the game transitions are based on a loss or loss in the middle and finally a little loss from the initial state. The candle chart has a shape having an entity of a very short predetermined length (L3) or less. Further, there are upper and lower whiskers that are longer than a predetermined length (L4).

  FIG. 136 is a diagram illustrating a representative pattern for a candle chart (positive line) and a pattern recognition standard for determining such a pattern.

  136 is a pattern in which the game will eventually win with a relatively monotonous process as a game transition. The candle chart has a shape having an entity of a predetermined length (L) or more. In addition, this pattern includes a case where there are upper and lower whiskers that are equal to or less than a short length (L1) of a predetermined ratio with respect to the length of the entity.

  “Sun Ray Karakasa” is a winning pattern in which the game transition is to recover after losing halfway and win over the first state. The candle chart has a shape having an entity of a predetermined length (L) or less. Further, there is a lower beard that is a predetermined length (L2) or more of the length of the entity.

  The “yang ray tonkachi” is a winning pattern in which the game transitions are lost after winning in the middle and finally winning from the first state. The candle chart has a shape having an entity of a predetermined length (L) or less. Further, there is an upper mustache that is a length (L2) or more of a predetermined ratio to the length of the entity.

  “Positive Cross” is a winning pattern in which the game transitions are based on winning or losing in the middle and finally winning slightly from the first state. The candle chart has a shape having an entity of a very short predetermined length (L3) or less. Further, there are upper and lower whiskers that are longer than a predetermined length (L4).

  FIG. 136 also describes a “crosshair” pattern and a criterion for determining the pattern. “Cross cross” is an even pattern that finally returns to the initial state after winning or losing in the middle. The candle chart has substantially zero length and has upper and lower whiskers that are longer than a predetermined length (L5).

  135 and 136, the typical pattern for the candle chart and the criteria for determining such a pattern have been described. However, these are merely examples, and various other patterns are set. Accordingly, various criteria can be set for determining these patterns. Moreover, although the example of the pattern of the candle chart demonstrated here has mentioned the shape according to a stock price analysis, an original shape can also be set as a person who analyzes a game characteristic.

  As described above, the candle chart basically represents the variation of the game progress between the players who make a game (ie, during the session). It can also be expressed in a candle chart in various units such as each island where it is placed and every time zone.

[Calculation of customer satisfaction based on estimation of player's psychological state using candle chart]
As described above, it is possible to create a candle chart according to the transition of the game balance in the session, and to calculate the score according to the pattern, shape, etc. of the candle chart and score the psychological state of the player Can do.

  FIG. 137 is a flowchart showing the procedure of a candle chart-related psychological score calculation process for scoring the player's psychological state based on the candle chart. Such processing is performed by the game information analysis unit 2255 of the analysis server 2012.

  First, in step S141, game history data in one session is acquired for the player to be analyzed in the period to be analyzed. Next, in step S142, the player's balance amount for each game is calculated in time series from the Bet amount (player investment amount) and the slot machine payout amount.

  In step S143, the game history of the session is expressed in a candle chart based on the transition of the player's balance amount calculated in step S142, the pattern corresponding to the candle chart is determined, and the pattern is assigned. . Here, the candle chart can be expressed by being subdivided into a plurality of game units constituting a session (that is, one session is expressed by a plurality of candle charts). In this case, it is possible to determine whether an arrangement or combination of a plurality of candle charts corresponds to a predetermined pattern and assign it to the pattern.

  In step S144, a win / loss pattern psychological score of the session is calculated based on the allocation status (allocation ratio) of the candle chart (see FIG. 109).

  Next, in step S145, the shape psychological score of the session is calculated based on the shape of the assigned candle chart. The shape psychological score can be classified into three levels of low, medium, and high based on the standard deviation or the like (see FIG. 107). Further, in step S146, the beard psychological score of the session is calculated based on the length of the beard of the assigned candle chart. Further, the beard psychological score can be classified into three levels of low, medium, and high based on the standard deviation or the like (see FIG. 107).

  Next, in step S147, each psychological score calculated in steps S144 to S146 is added to the candle chart-related psychological score.

  In step S148, when there is another session of the player (YES in step S148), the processing from step S141 is repeated on the other session. If there is no other session for the player (NO in step S148), the process ends.

  In FIG. 138, a customer satisfaction score for each player is calculated based on the candle chart-related psychological score calculated in the flowchart shown in FIG. 137, and these are integrated to obtain a customer satisfaction score (overall). It is a figure which shows the outline | summary of the process calculated | required.

  The customer satisfaction score for each player is calculated by combining the “psychological level” and “satisfaction level” of the player by a predetermined method. The psychological level of the player is calculated based on the candle chart-related psychological score, the balance psychological score, and the volume psychological score calculated in the flowchart shown in FIG.

  The balance psychological score is a summary of the player's income values for each session, and can be classified into three levels of low, medium, and high based on standard deviation or the like (see FIG. 107). The volume psychological score is a summary of the number of games for each session, and can be classified into three levels of low, medium, and high based on standard deviation or the like (see FIG. 107).

  The satisfaction level of the player is calculated based on the winning session expected value and the like. The expected value of the winning session is an average price of the winning session for one month, and can be classified into three levels of low, medium, and high based on standard deviation and the like (see FIG. 107).

  The customer satisfaction score for each player determined in this way is collected in the range of all players or a predetermined player (for example, a member), and a customer satisfaction score for the entire customer is generated.

  The customer satisfaction score obtained for each player is managed in association with the member ID for members. Such a mechanism of the present invention makes it possible to manage members including the player's psychological state, and not to categorize members with simple winning / losing, but to determine in what psychological state they enjoyed the game. Can be scored and managed.

  In addition, it is possible to grasp both the frequency of visits to the store and the psychological state (for example, customer satisfaction score), and to estimate a candidate for a distant member at an early stage. Furthermore, it is possible to grasp members who enjoyed even with a small amount of winnings (high customer satisfaction), and classify those members in more detail from various aspects.

  In addition, by collecting the customer satisfaction score for each machine, it is possible to grasp the characteristics and type of the machine. Until now, there was only information shown in the catalog for machines, but as a result of the game actually executed by the player, each machine can be evaluated in consideration of the psychological influence given to the player.

[Goto analysis based on short-term PO divergence]
In the conventional game information analysis system, it is difficult to detect the goto action in real time. However, in the game information analysis system 2001 according to the present invention, as described above, it is possible to “detect a bonus game state” and “detect a session (1 game)”, and also “express a game characteristic using a candle chart” ”Has made it possible to perform effective goto detection with higher accuracy and fewer false detections using these new functions.

  In the game information analysis system 2001 according to the present invention, when the goto analysis is performed by the game information analysis unit 2255 of the analysis server 2012 and the goto action is detected or the possibility of the goto action is detected, the client terminal 2011 Alert processing, such as displaying an alert on the display, can be performed.

  For example, regarding the “bonus game state detection”, the game information analysis system 2001 according to the present invention calculates the normal time PO over a predetermined period in advance, and grasps the average behavior of the normal section. When the deviation from the PO is a predetermined level or more, it is determined that the game is in the bonus game state. In the above-described example, when the normal PO is calculated as 79.2 (see FIG. 124), a game in which the game PO (moving average of three games including one game before and after) is 792 or more is determined as a bonus game. It was detected (see FIG. 126).

  Therefore, for the purpose of analysis, here, assuming that the PO at the normal time is 79.2, for example, the PO of the game (moving average of 3 games including 1 game before and after) is 792 (79.79). 2) (10 times 2) to 38600 (500 times 79.2) are detected as bonus games, and when the PO value is higher than that, goto action is performed (or goto action is performed) Alert processing can be performed.

  In addition, regarding the “detection of session (1 game)”, the game information analysis system 2001 according to the present invention detects session breaks based on the insertion or ejection of a membership card, and has been conducted in the past. Session delimiters can be estimated with high accuracy from statistical information such as the average play time of one session obtained by inserting / ejecting a membership card and the average number of games played in one session.

  Therefore, for goto analysis, here, in one detected or estimated session, the values related to the number of games, play time, PO, Winloss, Bet, Winloss / Bet, and other game information are related to the same values in the past sessions. When it is significantly different from the obtained average value or the like, it is possible to perform the alert process on the assumption that the goto action is being performed (or that the goto action may be performed).

  For example, in the report (goto summary) displayed when instructed to display goto analysis displayed by the specialized analysis display unit 2560 of the menu screen 2500 shown in FIG. A “list of caution sessions” that lists things is provided. In this caution session list, a list of Winloss values calculated in units of sessions indicating abnormal values is displayed in order of increasing Winloss value.

  In addition, regarding the “expression of game characteristics using a candle chart”, the game information analysis system 2001 according to the present invention generates a candle chart according to the progress of a game in one session, and the shape of the candle chart corresponds to any pattern. Thus, the player's psychological state can be scored.

  Therefore, for goto analysis, here, the candle chart generated according to the game progress in one session does not apply to any of the patterns prepared in advance, or the substance or whiskers are abnormal in the candle chart. When it becomes a shape, it is possible to perform an alert process on the assumption that a goto action is being performed (or that there is a possibility that the goto action is being performed).

  It should be noted that the above-described method and conditions for goto analysis are merely examples, and “detection of bonus game state”, “detection of session (one game)”, and “game characteristics” of the game information analysis system 2001 according to the present invention. By applying each function of “Expression by Candle Chart”, it is possible to perform goto analysis in various ways.

[Game information analysis system considering customer psychology]
In the operation of hall stores, while the investment amount is received as revenue from the player who is the customer, the amount paid out by the slot machine is required as expenditure. It is insufficient as an analysis system.

  Therefore, in the game information analysis system 2001 according to the present invention, customer satisfaction can be analyzed by combining the operational data obtained from the hall store (for example, game information including machine operation status data) with the customer's psychological state. Score degrees. Furthermore, by calculating the hall store satisfaction score and comparing the customer satisfaction with the hall store satisfaction, the balance between the two can be displayed, and the owner can easily diagnose the operational balance. I did it.

  As a report that displays the satisfaction balance by comparing the customer satisfaction with the hall store satisfaction, for example, there is a satisfaction balance transition (monthly) shown in FIG. Here, a graph similar to the satisfaction balance transition (monthly) graph of FIG. 84 will be described in detail with reference to FIGS. 139 and 140. These graphs are also analyzed by the analysis server 2012 when the user gives an instruction from the menu screen 2500 displayed on the display of the client terminal 2011 and is output to the display of the client terminal 2011 or the like.

  FIG. 139 is a graph 2600 representing the hall store satisfaction score on the horizontal axis and the customer satisfaction score on the vertical axis, as in FIG. 84, and a graph representing the satisfaction rank obtained by synthesizing the hall store and customer satisfaction scores. It has become. When a point is plotted according to the hall store satisfaction score and the customer satisfaction score, the distance (radius size) from the point to the origin becomes the overall satisfaction (satisfaction rank).

  Here, the hall store satisfaction score is obtained by, for example, collecting Winloss / day / machine monthly for all machines. Of course, other indicators can be taken into consideration as the hall store satisfaction score. Further, for example, as shown in FIG. 138, the customer satisfaction score is obtained by integrating customer satisfaction scores obtained from the psychological level and satisfaction of each player for all players (or all members). This is a summary of customer satisfaction scores. The above hall store satisfaction score and customer satisfaction score are standardized scores so that the minimum value = 0 and the maximum value 100. Moreover, it can also classify | categorize into three levels (Low, Normal, High) using a standard deviation (refer FIG. 106).

For example, the satisfaction rank is evaluated in five levels as follows according to the radius size threshold (see FIG. 106).
・ (1) 0 ≦ Very dissatisfied <30 × (2) ^1/2
(2) 30 × (2) ^1/2 ≦ dissatisfied <40 × (2) ^1/2
(3) 40 × (2) ^1/2 ≦ Normal <60 × (2) ^1/2
(4) 60 × (2) ^1/2 ≦ satisfied <70 × (2) ^1/2
(5) 70 × (2) ^1/2 ≦ Very satisfied ≦ 100 × (2) ^1/2

In FIG. 139, the area corresponding to the satisfaction rank “very dissatisfied” in (1) is the point (30, 30) where the horizontal axis hall store satisfaction score = 30 and the vertical axis customer satisfaction score = 30. And an origin (0, 0) (radius size = 30 × (2) ^1/2 ) as a radius, an area formed in a fan shape from the origin (that is, inside the arc 2601).

In addition, the area corresponding to the satisfaction rank “dissatisfied” in (2) includes the points (40, 40) and the origin (0) of the hall store satisfaction score = 40 on the horizontal axis and the customer satisfaction score = 40 on the vertical axis. , 0) (radius size = 40 × (2) ^1/2 ) as a radius, and is formed in a sector shape from the origin (excluding areas corresponding to satisfaction rank “very dissatisfied” in (1)). Area (that is, inside the arc 2602 and outside the arc 2601).

In addition, the area corresponding to the satisfaction rank “ordinary” in (3) includes the points (60, 60) and the origin (0) of the hall store satisfaction score = 60 on the horizontal axis and the customer satisfaction score = 60 on the vertical axis. , 0) (radius size = 60 × (2) ^1/2 ) as the radius, the area corresponding to the satisfaction rank “very dissatisfied” of (1) from the origin and the satisfaction of (2) (Excluding the area corresponding to the degree rank “dissatisfied”) (that is, inside the arc 2603 and outside the arc 2602).

Furthermore, the area corresponding to the satisfaction rank “satisfaction” in (4) includes the points (70, 70) and the origin (0) of the hall store satisfaction score = 70 on the horizontal axis and the customer satisfaction score = 70 on the vertical axis. , 0) (radius size = 70 × (2) ^1/2 ) as a radius, the area corresponding to the satisfaction rank “very dissatisfied” of (1) from the origin, and satisfaction of (2) This is an area (ie, inside the arc 2604 and outside the arc 2603) formed in the area corresponding to the degree rank “dissatisfied” and the area corresponding to the satisfaction rank “normal” in (3).

Furthermore, the area corresponding to the satisfaction rank “very satisfied” in (5) is a point (100, 100) where the horizontal axis hall store satisfaction score = 100 and the vertical axis customer satisfaction score = 100. The distance from the origin (0, 0) (radius size = 100 × (2) ^1/2 ) as the radius, from the origin to the sector ((1) satisfaction rank “very dissatisfied” area, (2 ) In the area corresponding to the satisfaction rank “unsatisfied”, (3) the area corresponding to the satisfaction rank “normal”, and (4) the area corresponding to the satisfaction rank “satisfaction”). Area (that is, inside the rectangle 2605 and outside the arc 2604 formed by the hall store satisfaction score on the horizontal axis = 100 and the customer satisfaction score on the vertical axis = 100).

  In the example of FIG. 139, the areas corresponding to the satisfaction ranks are not configured with uniform radius sizes, and the areas of the corresponding areas are not uniform. As described above, the satisfaction rank can be evaluated by an arbitrary determination method.

  Here, when a point 2611 that is a point (70, 30) of the hall store satisfaction score = 70 and the customer satisfaction score = 30 is plotted on the graph 2600 of FIG. 139, the point 2611 indicates the satisfaction of (3). It is arranged in an area corresponding to the rank “ordinary”, and the satisfaction degree rank = “ordinary” is evaluated.

  Further, when a point 2612 that is a point (60, 70) of the hall store satisfaction score = 60 and the customer satisfaction score = 70 is plotted, this point 2612 is an area corresponding to the satisfaction rank “satisfaction” in (4). And satisfaction rank = “satisfied”.

  Further, when a point 2613, which is the point (10, 30) of the hall store satisfaction score = 10 and the customer satisfaction score = 30, is plotted, this point 2613 corresponds to the satisfaction rank “very dissatisfied” of (1). It is arranged in the area to be evaluated, and the satisfaction rank = “very dissatisfied”.

  In the example of FIG. 139, as described above, three points (point 2611, point 2612, point 2613) are plotted on the graph 2600 according to the hall store satisfaction score and the customer satisfaction score. If the points are simultaneously displayed on the graph as points corresponding to the monthly hall store satisfaction score and the customer satisfaction score, the monthly transition regarding the satisfaction rank can be easily grasped.

  FIG. 140 is a graph 2620 having the same configuration as that of FIG. 139, but has a different viewpoint from the graph 2600 of FIG. 139 and represents a satisfaction balance between the hall store and the customer. When a point is plotted according to the hall store satisfaction score and the customer satisfaction score, the angle between the hall store and the customer depends on the position of the point between the vertical axis and the horizontal axis of the graph 2620. A satisfaction balance is determined.

For example, the satisfaction balance is evaluated in five stages in the graph 2620 as follows according to the threshold value of the angle from the horizontal axis to the vertical axis of the graph (see FIG. 106).
・ (1) 0 ≦ Hall store satisfaction is stronger (stronger than store) <15
・ (2) 15 ≦ Hall stores are stronger (than stores) <45
・ (3) 45 ≦ Normal <55
(4) 55 ≦ customer is stronger (than customer) <75
(5) 75 ≦ customer satisfaction is stronger (stronger than customer) ≦ 90

  In FIG. 140, the area corresponding to the satisfaction balance “the satisfaction of the hall store is stronger” in (1) is the horizontal axis of the graph 2620 and the line 2624 arranged at an angle of 15 degrees with respect to the horizontal axis. It is an area between.

  Further, the area corresponding to the satisfaction balance “Hall store is stronger” in (2) is an area between the line 2624 described above and the line 2623 arranged at an angle of 45 degrees with respect to the horizontal axis. .

  The area corresponding to the satisfaction balance “normal” in (3) is an area between the above-described line 2623 and a line 2622 arranged at an angle of 55 degrees with respect to the horizontal axis.

  Furthermore, an area corresponding to the satisfaction balance “customer is stronger” in (4) is an area between the above-described line 2622 and a line 2621 arranged at an angle of 75 degrees with respect to the horizontal axis.

  Furthermore, the area corresponding to the satisfaction balance “customer satisfaction is stronger” in (5) is the area between the above-described line 2621 and the vertical axis.

  In the example of FIG. 140, the areas corresponding to the satisfaction balance are not configured as areas of equal angles, and the areas of the corresponding areas are not uniform. For example, in the area corresponding to the above-mentioned (3) satisfaction balance “normal”, an area having a relatively higher customer satisfaction score than a hall store satisfaction score is set. In this way, the satisfaction balance can be evaluated by an arbitrary determination method.

  Here, on the graph 2620 in FIG. 140, a point 2631 (points at the same position as the point 2611 in FIG. 139) that is the point (70, 30) of the hall store satisfaction score = 70 and the customer satisfaction score = 30 is plotted. This point 2631 is arranged in the area corresponding to the satisfaction balance “Hall store is stronger” in (2), and the satisfaction balance = “Hall store is stronger” is evaluated.

  Further, when a point 2632 (a point at the same position as the point 2612 in FIG. 139) of the hall store satisfaction score = 60 and the customer satisfaction score = 70 (60, 70) is plotted, this point 2632 becomes (3 ) In the area corresponding to the satisfaction level balance “normal”, and the satisfaction level balance is evaluated as “normal”.

  Furthermore, when a point 2633 (point at the same position as the point 2613 in FIG. 139), which is the point (10, 30) of the hall store satisfaction score = 10 and the customer satisfaction score = 30, is plotted, this point 2633 becomes (4 ) Satisfaction balance “Customer is stronger” is placed in the area corresponding to the satisfaction balance = “Customer is stronger”.

  In the example of FIG. 140, as described above, three points (point 2631, point 2632, point 2633) are plotted on the graph 2620 according to the hall store satisfaction score and the customer satisfaction score. If the points are simultaneously displayed on the graph as points corresponding to the monthly hall store satisfaction score and the customer satisfaction score, the monthly transition regarding the satisfaction balance can be easily grasped.

  Further, the graph 2600 in FIG. 139 and the graph 2620 in FIG. 140 can be combined to evaluate each point comprehensively from the point of satisfaction rank and satisfaction balance. For example, point 2631 in FIG. 140 (point 2611 in FIG. 139) is evaluated as satisfaction rank = “normal” and satisfaction balance = “the hall store is stronger”. A point 2632 in FIG. 140 (point 2612 in FIG. 139) is evaluated as satisfaction rank = “satisfied” and satisfaction level balance = “normal”. A point 2633 in FIG. 140 (point 2613 in FIG. 139) is evaluated as satisfaction rank = “very dissatisfied” and satisfaction balance = “customer is stronger”.

[Game information analysis system that enables connection to existing game systems]
The game information analysis system 2001 according to an embodiment of the present invention is connected to a game system as described above, and information such as machine operation data (for example, IN / OUT information in each game) is connected from the game system. The game information is obtained, and game analysis is performed from the game information to determine not only the amount of money (simple win / loss) of the player who is the customer, but also the psychological state of the player's game.

  A game system connected to the game information analysis system 2001 may be designed and developed independently of the game information analysis system 2001. For example, this is a case where game information in an existing game system manufactured by another company is newly received and analyzed by the game information analysis system 2001.

  The analysis server 2012 of the game information analysis system 2001 receives game information from the hall management server 2013 or the slot machine 2014 already operating in such an existing game system. In this case, the analysis server 2012 The protocol and format of data transmitted from the hall management server 2013 of the game system can be grasped, and reception can be performed in accordance with this.

  As described above, the game information analysis system 2001 of the present invention detects a game in the bonus game state based on the investment amount of the player and the payout amount of the slot machine 2014 without the information for specifying the bonus game, Furthermore, since it is possible to realize session detection, expression of game characteristics in a candle chart, etc., it is also possible to effectively play game information with game information related to IN / OUT from existing connected game systems. Analysis can be performed. Further, similar game information can be analyzed using past game information (for example, machine operation data) accumulated by an existing game system.

  By using the past game information accumulated by the existing game system, it is possible to analyze the player characteristics including the psychological state of the player, the machine characteristics, and the like. Even when the system 2001 is introduced, the player characteristics and machine characteristics at the present time can be immediately grasped (according to past accumulated data) without acquiring game information from the slot machine and analyzing it for a while. Therefore, from the moment when the game information analysis system 2001 according to the present invention is used, an effective analysis report can be output.

[Analysis and classification of machines using candle charts]
The game information analysis system 2001 according to an embodiment of the present invention is connected to a game system as described above, and from the game system, information such as machine operation data (for example, IN / OUT information in each game). The game information is obtained, and not only the amount of money (simple win / loss) of the player who is the customer, but also the game analysis for determining the psychological state of the player's game from the game information.

  As a result, in the game information analysis system 2001, from the IN / OUT information relating to each game for each machine, “bonus game state detection”, “session (one game) detection”, and “game characteristic candle chart” Each function of “expression” can be provided. Then, by classifying machines (slot machines) using such functions, machine analysis that is difficult to discriminate from the current operating rate, sales, catalog specifications, etc. is made possible.

  From the analysis of the session for each machine, the above-described “detection of session (1 game)” and “expression of game characteristics by candle chart” calculate a candle chart-related psychological score and obtain a customer satisfaction score (FIG. 138). reference). Here, this customer satisfaction score is obtained monthly for each machine. On the other hand, the hall store satisfaction score is obtained by, for example, collecting Winloss / day / machine monthly for each machine.

  Here, as in FIG. 140, a graph representing the hall store satisfaction score on the horizontal axis and the customer satisfaction score on the vertical axis is displayed, and how the satisfaction balance between the hall store and the customer is distributed on each machine. You can figure out what you are doing. In this graph, points corresponding to one machine are plotted, the satisfaction balance state for each machine is shown, and the machines can be classified (categorized) according to the balance state. Further, as shown in FIG. 139, the satisfaction rank can be grasped. Note that this graph is also analyzed by the analysis server 2012 when the user gives an instruction from the menu screen 2500 displayed on the display of the client terminal 2011 and is output to the display of the client terminal 2011 or the like.

  In addition, in the game information analysis system 2001, for each machine, an interval for the number of big hit games (Win / Bet × 100 or more) indicating how many games having a payout amount equal to or larger than the big hit is generated for each machine. (The number of wins per game), and a big hit average magnification (win / bet × 100 win / bet average value) in a game having a payout amount equal to or larger than a predetermined amount corresponding to the big win can be calculated. (See FIG. 113).

  The calculation of the big hit game number interval and the big hit average magnification for each machine includes a step of determining which game is a bonus game by the above-described “detection of bonus game state”. The calculated big hit game number interval and the big hit average magnification for each machine can be displayed independently or in association with the above-mentioned satisfaction balance for each machine, and the big hit game number interval and the big hit average magnification can be displayed. The corresponding satisfaction balance can be displayed in association with the machines classified by the above.

  In addition, since the game information analysis system 2001 can acquire the vendor (manufacturer) and the theme of each machine from the machine ID or the like, the machine characteristics and the customer satisfaction score for each machine are associated with each other, Customer satisfaction for each manufacturer and customer satisfaction for each theme can be displayed.

  In addition, the customer satisfaction score for each machine can be correlated with the jackpot game number interval and the jackpot average rate, and the machine can display the characteristics related to the jackpot and the customer satisfaction. For example, in FIG. 30 described above, a machine with a high jackpot average magnification (volatility) is classified as a “rough machine” and a machine with a low jackpot average magnification is classified as a “machine with a small wave”. Each customer's satisfaction can be shown.

  In terms of the popularity of machines, in addition to the above-mentioned candle chart-related psychological score and customer satisfaction score, a Bet amount (amount or percentage invested in each machine), a Bet amount / game, play time, play game It can also be grasped by numbers. FIG. 87 shows a report (manufacturer's Bet ratio (monthly)) in which machines are classified by manufacturer and the degree of popularity can be grasped by the Bet ratio for each classified manufacturer.

  By such machine analysis and classification according to the analysis result, it is possible to obtain machine information that cannot be grasped by catalog specifications or the like, and it is possible to infer machine trends.

  FIG. 141 shows typical machine characteristics. Among them, candle chart related psychological score, customer satisfaction score, hall store satisfaction score, satisfaction balance, satisfaction rank, jackpot game number interval, jackpot average multiplier, bet amount, bet amount / game, play time, play game Information such as the number, Winloss / Bet (all sections), Winloss / Bet (normal section), and Winloss / Bet (release section) is obtained from game information including information on IN / OUT received from each slot machine. In addition, information such as a machine ID, a theme (game contents), and a vendor (manufacturer) is obtained from registration data. In addition, there are various machine characteristics, which are included in the indices shown in FIGS.

[Analysis and Classification of Players Using Candle Chart]
The game information analysis system 2001 according to an embodiment of the present invention is connected to a game system as described above, and from the game system, information such as machine operation data (for example, IN / OUT information in each game). The game information is obtained, and not only the amount of money (simple win / loss) of the player who is the customer, but also the game analysis for determining the psychological state of the player's game from the game information.

  As a result, in the game information analysis system 2001, from the IN / OUT information relating to each game for each player, “bonus game state detection”, “session (one game) detection”, and “game characteristic candle chart” Each function of “expression” can be provided. Then, by using such a function and classifying the players, the player's play style and the like can be analyzed. Regarding the player, the game contents of each game can be grasped by “members” who usually specify a player by using a membership card at the time of game, but players including non-members in units of sessions. By grasping the game content and classifying and analyzing the characteristics of these sessions, it is possible to grasp the tendency of the game as an anonymous player.

  From the analysis of the session for each player, a candle chart-related psychological score is calculated and the customer satisfaction score is obtained by the above-described “detection of session (1 game)” and “expression of game characteristics by candle chart” (FIG. 138). reference). Here, this customer satisfaction score is obtained monthly for each player. On the other hand, the hall store satisfaction score is, for example, a monthly summary of the player's Winloss.

  Here, as in FIG. 140, a graph representing the hall store satisfaction score on the horizontal axis and the customer satisfaction score on the vertical axis is displayed, and the satisfaction balance between the hall store and the customer is distributed in each player. You can figure out what you are doing. In this graph, points corresponding to one member are plotted, the satisfaction balance state for each member is shown, and the players can be classified (categorized) according to the balance state. Further, as shown in FIG. 139, the satisfaction rank can be grasped. Note that this graph is also analyzed by the analysis server 2012 when the user gives an instruction from the menu screen 2500 displayed on the display of the client terminal 2011 and is output to the display of the client terminal 2011 or the like.

  FIG. 142 shows typical player characteristics. Of these, information such as candle chart related psychological score, customer satisfaction score, hall store satisfaction score, satisfaction balance, satisfaction rank, Bet amount, Bet amount / game, play time, and number of play games are shown in each slot. It is obtained from game information comprising information on IN / OUT received from the machine. In addition, information such as the member ID, the nationality of the member, the age of the member, and the member sex is obtained from the registration data. In addition, membership classification (active member, dormant member, ghost member, etc.) and game type (excellent member, high Bet member, high visit store member, distant member, new member, etc.) can be registered data or game information (evaluating game history). Information required by In addition, there are various player characteristics, which are included in the indicators shown in FIGS.

[Matching machine characteristics with player characteristics]
In the game information analysis system 2001 according to the present invention, the classified machine characteristic and the classified player characteristic can be matched by the analysis as described above, and an analysis of whether the machine characteristic matches the player characteristic is performed. It becomes possible.

  Referring to FIG. 143, the machine usage history data includes player investment amount, slot machine payout amount, game start date / time, game end date / time, member identification code (member ID), and machine identification code (machine ID). Multiple records are shown. This data is an example of game information transmitted from each slot machine to the game information analysis system 2001 according to the present invention for each game.

  By storing such game information histories and tabulating them for a predetermined period (for example, one day, one week, one month, etc.), a member-machine correspondence table as shown in FIG. 144 can be created. With such a table, it is possible to know which machine the member has played for a predetermined period.

  In addition, from the machine usage history data of FIG. 143, a bet amount / game usage machine management table (not shown) for each member can be created. This table stores, for each member ID, the machine ID of the machine used by the member. For example, the machine IDs of the machines used by the members of the member ID are stored in descending order of the bet amount invested / the average amount of the game.

  Further, a use machine management table (not shown) in order of use frequency can be created from the machine use history data of FIG. This table stores, for each member ID, the machine ID of the machine used by the member of the member ID in descending order of use frequency.

  For example, by providing such a table, the machine characteristics and player characteristics described above can be matched. The matching example shown here is only an example. Various other methods can be used to match machine characteristics and player characteristics.

  For example, as a player characteristic, a member ID of a player classified as having a large Bet amount / game is extracted, and a machine used by a member of the member ID is a member-machine correspondence table shown in FIG. / Can be specified by using a machine management table for each game. Here, the machines associated with each player may be all machines used by the player or one or a plurality of machines selected according to a predetermined criterion.

  A group of machines is extracted by identifying such machines to be used for all players classified as having a large Bet amount / game. Therefore, by looking at predetermined machine characteristics for the group of machines, it is possible to grasp the tendency of machines used by players classified as having a large bet amount / game. For example, it is possible to grasp what distribution the customer satisfaction score of these machines is distributed, what distribution the play time is distributed, and the like.

  On the other hand, a machine classified as a machine characteristic is extracted, and the associated member ID is extracted through the actual use of the machine by the player (see, for example, the member-machine correspondence table in FIG. 144). By looking at a predetermined player characteristic for a group of players having the member ID, it is possible to grasp the tendency of players related to a machine having a predetermined machine characteristic.

  Furthermore, by matching such player characteristics and machine characteristics, it is possible to display various popular machines according to the member's age, or to display popular machines according to the theme for each age, and perform various analyses.

  Further, when analysis is performed for non-members or all members including non-members, matching may be performed using sessions instead of players. That is, from the machine usage history data shown in FIG. 143, a session that is a series of games played by the player in a predetermined period is obtained, and a machine corresponding to each of the sessions is specified. The relationship is shown in the session-machine correspondence table shown in FIG. The session is detected using the above-described session detection method or the like.

  Here, various characteristics can be obtained for each session. For example, a customer satisfaction score related to a session, a total time of the session, an average Bet / game of the session, a membership ratio of the session, and the like. Such session characteristics can be considered to conform to the characteristics of the player since the session is performed by one player.

  Therefore, matching can be performed by combining session characteristics and machine characteristics.

  For example, as a session characteristic, a session classified as having a large customer satisfaction score can be extracted, and a machine used in the session can be specified using the session-machine correspondence table shown in FIG.

  By identifying the used machines for all the sessions classified as having a high customer satisfaction score, a group of machines used in the sessions is extracted. Therefore, by looking at predetermined machine characteristics for the group of machines, it is possible to grasp the tendency of machines used in a session classified as having a high customer satisfaction score. For example, it is possible to grasp the distribution of manufacturers and operating rates of those machines and the distribution of play time.

[Popularity analysis by time ratio of classified machines and players]
By using the machine characteristics and player characteristics as described above and analyzing the time ratio based on the characteristics, it is possible to analyze the player characteristic ratio of the popular machine, the preferred machine characteristic ratio of the target customer, and the like.

  The report in FIG. 146 is, for example, a part of the report displayed when an instruction to display a monthly member characteristic report displayed by the member report display unit 2540 of the menu screen 2500 shown in FIG. 46 is displayed. The game theme characteristics (monthly) are shown. The store visit frequency shown in FIG. 146 and the game theme characteristics (monthly) of members in their 40s represent monthly play time ratios by game theme for the games of members in their 40s. It is a bar graph whose horizontal axis is each month from December 2013 to October 2014.

  Here, from the graph of FIG. 146, the share for each game theme as seen by the play time ratio in each month can be grasped. For example, as shown in the dotted rectangular area, it can be understood that there is a large change in the play time composition ratio of the game theme A and the game theme B during the period. This indicates that the trend of popular game themes has changed dramatically for members in their 40s at this time. In such a case, a marketer or the like can examine and implement an action for a target customer who grasps a customer trend, such as introducing a machine of a popular game theme or a similar type of machine.

  In order to display the graph of FIG. 146, the game information analysis system 2001 displays a machine used by a member classified as a player in their 40s as a player characteristic and a play time of the machine in a predetermined table (not shown, FIG. 142). The game theme (game) is obtained from the machine characteristics of the corresponding machine after ascertaining every month from the accumulated game information (determined from the machine usage history data in FIG. 142). Content), the play time is totaled for each game theme and each month, and this is standardized and displayed as a play time ratio.

  In the example of FIG. 146, the analysis by the time ratio (play time ratio) is performed based on the player characteristics and the machine characteristics, but the analysis by the Bet ratio may be performed. For example, in the vendor characteristic (monthly) report shown in FIG. 87 and the store visit frequency and bet amount-specific characteristic (monthly) report shown in FIG. For each classification, the standardized Bet ratio is shown as a bar graph.

  In addition to the time ratio and the Bet ratio, the analysis may be performed according to other criteria such as the number of users and the number of machines.

[Failure risk analysis based on machine failure analysis, Goto analysis]
In the game information analysis system 2001 according to an embodiment of the present invention, when a failure occurs, data indicating the occurrence of the failure and the location of the failure are received as game information (from each slot machine 2014) for each machine. Are accumulated in time series. A machine failure may be caused by an internal sensor or failure detection circuit that determines the failure and generates an event (failure notification event), or in response to a predetermined keep-alive signal (for example, it must be normal) In some cases, data is transmitted.

  Some hall stores are open 24 hours a day, and if a machine stops due to a failure or the like, this directly leads to a decrease in the machine operating rate and causes a loss. In the gaming information analysis system 2001, by accumulating and managing the failure history of each machine, it is possible to quickly grasp the failure point of each machine and each machine part (functional part), and perform display and alert. it can. In addition, a machine related to the failed machine or the location of the trouble (for example, a machine of a manufacturer of a machine with many troubles, a machine that commonly uses functional parts or parts with many troubles, etc.) It can be managed as a machine with a high possibility of failure. For this reason, it is possible to quickly respond to a machine failure or to take appropriate measures such as inspection or replacement before the machine breaks down to prevent the failure. Such failure risk analysis is particularly important in an environment where the machine operates 24 hours as described above.

  Normally, an event signal is transmitted from the slot machine 2014 due to the occurrence of a failure. Among these signals, an event signal indicating the occurrence of a failure (failure occurrence signal) and an event signal that is not a failure (non-failure signal). ), And non-failure signals include those that are essentially notifications about the failure. In the game information analysis system 2001 of the present invention, all such event signals can be grasped, and the failure risk of each machine can be managed in consideration of the occurrence ratio of these event signals.

  In addition, it is suspected that a machine that frequently generates event signals may have a go-to action. With regard to such goto analysis, the game information analysis system 2001 of the present invention determines the possibility of a goto action from the relationship between the frequency of event signals (for example, failure occurrence rate) and the IN / OUT of the corresponding machine, Can display and alert.

  Further, regarding the goto analysis, it is possible to determine a sudden change in the failure occurrence rate and notify the possibility of the goto action at several levels according to the change rate.

  Note that the game information analysis system 2001 of the present invention performs the failure risk analysis and the goto analysis as described above based on the event signals from each slot machine 2014. Data) in the analysis server 2012 in real time to notify in real time about the failure risk and the goto action, the transmission data from the slot machine 2014 is stored in the hall management server 2013 and the analysis server 2012, and Thus, it is possible to analyze failure risk and goto action on the accumulated data for a predetermined period.

  FIG. 147 is a diagram showing a report on machine failure risk analysis in the game information analysis system 2001 of the present invention. This report shows, for example, a machine failure analysis (real time) which is a part of a report displayed when an instruction to display a failure analysis displayed by the specialized analysis display unit 2560 of the menu screen 2500 shown in FIG. Has been. FIG. 147 shows data aggregated for failure analysis of machines on a monthly basis, and items relating to failures (for example, items analyzed from information obtained from event signals) are displayed for each machine. .

  In FIG. 147, the machine ID, status, vendor, theme, number of sessions, number of games, play time (h), failure occurrence signal, non-failure signal, and total stop time (h) are shown for each machine. Yes.

  The machine ID is a code for identifying the machine, the status is a signal display indicating the machine status in three stages, the vendor is the machine manufacturer, and the theme is the contents of the game executed on the machine. The number of sessions is a unit of a series of games (one game) of the player calculated by the game information analysis system 2001 of the present invention, and the number of games is the number of games executed on the machine, The time (h) is the time that the player has played, the failure occurrence signal is the number of event signals (failure occurrence signal) indicating the occurrence of failure, transmitted from the machine, and the non-failure signal is transmitted from the machine. The number of non-failed event signals (non-failure signals), and the total stop time (h) is the time that the machine has stopped for some reason, Ya does not include the time of the normal state of not just a game.

  Here, the status is signal-displayed according to the three-level status ranked according to the state of the machine. For example, if the machine is in good condition as a result of failure analysis, the round shape at the left end of the traffic light style signal display is displayed in green (otherwise, this part is displayed in black). . If there is any risk (small risk) in the state of the machine, the central circular part of the traffic light style signal display will be displayed in yellow (otherwise this part will be displayed in black). If the state of the machine is dangerous (high risk), the round shape at the right end of the traffic light-style signal display is displayed in red (otherwise this is displayed in black).

  The state of the machine described above is, for example, the number of event signals (failure signal or non-failure signal) transmitted from the machine in a predetermined period, the transmission interval, the failure rate, the failure location, and the change rate in these predetermined periods. In addition, the failure risk is evaluated according to the total stop time and the like, and a rank of three levels is determined for each magnitude of the failure risk. Note that the example in FIG. 147 is a real-time display, and when a dangerous machine (high risk) is newly generated, the client terminal 2011 performs an alert display, a voice alert notification, or the like. However, the state of the machine related to a past predetermined period may be displayed using an accumulated event signal or the like for a predetermined period.

  In the machine failure analysis (real time) shown in FIG. 147, when a row of a machine displayed in the list is selected with a mouse, a touch panel or the like, the number of event signals for each failure location (functional part) is shown by a histogram for that machine. (Not shown). In this example, the above-described failure signal and non-failure signal are displayed separately.

  For example, the number of event signals is shown in a histogram for each functional unit of the machine, such as a bill validator, a card dispenser, a cabinet, and a communication controller. For each functional unit, the number of failure signals and the number of non-failure signals are separately displayed in a histogram.

  As for the machine failure analysis, as described above with reference to FIG. 88, for example, when the display of the monthly machine operation report displayed by the machine report display unit 2520 of the menu screen 2500 shown in FIG. 46 is instructed. The stop time ranking (monthly), which is a part of the displayed report, can be displayed to understand the stop time ranking (monthly) for the machine. When the display of the daily machine operation report displayed by the machine report display unit 2520 is instructed, the stop time ranking (daily) can be displayed.

  As for the goto analysis, as described above with reference to FIG. 89, for example, a report displayed when an instruction to display the goto analysis displayed by the specialized analysis display unit 2560 of the menu screen 2500 shown in FIG. 47 is given. The suspicious machines that are based on the suspicious session by displaying the Goto summary (ie, the statistic of cautionary sessions, the list of abnormal sessions (list of cautioned sessions or list of cautioned machines), etc.) I can grasp it.

[Promotion analysis]
In hall stores, for example, coupons are distributed to players having specific player characteristics in order to improve the visit rate of members and increase the play time / Bet amount. There are various forms of giving coupons, such as providing IC card coupons, giving points to membership cards, and giving them as meal tickets or shopping coupons. Coupons provided by electronic media different from membership cards, such as IC card coupons, are usually managed so that simple refunds (CASHOUT) are not possible. Provision of such coupons is a typical example of promotion. In the hall store, various other promotions can be performed.

  In the game information analysis system 2001 according to an embodiment of the present invention, the amount of money spent as a promotion and the player who has received the profit from this promotion can manage the amount of money used in the game thereafter. Based on the relationship between the amount spent and the amount used, it is analyzed whether the promotion has been successful.

  In addition, for the players and members who receive the benefits of the promotion, the above-mentioned candle chart related psychological score and customer satisfaction are calculated, and how these indicators change, for example, coupons The degree of promotion effect such as distribution can be analyzed. It is also possible to analyze whether or not the distributed coupon is used for each player characteristic.

  Further, the above-mentioned candle chart-related psychological score and customer satisfaction can be calculated, and promotions such as coupon distribution can be implemented for players with low satisfaction.

  Furthermore, before and after the promotion, the satisfaction balance between the hall store satisfaction score and the customer satisfaction score is analyzed (see FIGS. 139 and 140), and the effect of the promotion is analyzed and evaluated from the viewpoint of the satisfaction balance. You can also.

  In addition, the game information analysis system 2001 according to an embodiment of the present invention can analyze the effect of promotion using a simulation tool. For example, when the display of the simulation tool displayed by the tool display unit 2570 of the menu screen 2500 shown in FIG. 47 is instructed and execution of the promotion is specified for a player having a predetermined player characteristic (player category) (promotion content) Is set in advance for the tool), the effect of the promotion is indicated by the amount of money, and the simulation result is displayed on the graph. Such simulation calculation is performed, for example, using past data that is transmitted from the slot machine 2014 and that stores game information including IN / OUT information.

  The simulation described above with reference to FIG. 38 shows a simulation result A when a predetermined promotion is performed for a player of player category = “store visit frequency (high)”, indicating that the promotion effect is low. Has been. That is, the effect of the promotion was +10000 after 6 months (the simulation value is slightly higher than the sales forecast value).

  Further, in the simulation described above with reference to FIG. 39, when a predetermined promotion is performed for a player with player category = “store visit frequency (medium)” and a player with player category = “store visit frequency (low)”. Simulation result B is shown, indicating a high promotional effect. That is, the effect of the promotion was +100000 after 6 months (the simulation value greatly exceeds the sales forecast value).

  In the simulation described above with reference to FIG. 93, the result of a prior simulation when the promotion is executed is displayed. By this simulation, it is possible to grasp specific numerical values before the promotion is executed. The graph of FIG. 93 shows the Winloss forecast (cumulative and daily) from February 2014 to December 2014 and the corresponding Winloss simulation (cumulative and daily), and how much difference between the forecast and the simulation. It is possible to grasp whether there is.

[Ad hoc report tool]
The game information analysis system 2001 according to an embodiment of the present invention includes an ad hoc report tool that allows the user of the client terminal 2011 to select display items of the report. When the ad hoc tool instructs display of the ad hoc report tool displayed by the tool display unit 2570 of the menu screen 2500 shown in FIG. 47, a report output instruction screen is displayed (see FIG. 94).

  Here, the user selects one or a plurality of indexes for which data is to be output from the index area displaying the indexes and designates them in the “VALUE” column. In addition to the Bet meter and the payout meter, these indicators include the number of sessions, normal PO, regular interval Winloss / Bet interval per time, candle chart related psychology score, customer satisfaction score, satisfaction balance, etc. In the above, it is possible to specify items that are calculated independently. Such items are calculated based on game information including IN / OUT information transmitted from the slot machine 2014.

  In the dimension area, daily, weekly, monthly, quarterly, annual, and other dimensions are displayed.

  When the user gives an instruction using such an ad hoc report tool, for example, a summary regarding the number of games, a report indicating a count (frequency) for each number of games (see FIG. 95), a summary regarding the bet amount, a theme, an age The client terminal 2011 displays a report (see FIG. 96) representing the popularity (Bet amount) for each, a summary about the Bet amount, and a report (see FIG. 97) representing working days by member type (important, new, etc.). Can be displayed. In this example, data is basically expanded and displayed in two dimensions, but a three-dimensional graph can also be displayed.

  At least one of machine characteristics and player characteristics to be displayed in the graph is classified into a plurality of categories, and the ad hoc report tool has a corresponding count value, time, other characteristics (or count value, time, other) for each category. (Property ratio) can be displayed.

  Also, the designation of items (by the user) as described above for the ad hoc report tool can be registered as a template. For example, display items and patterns of display modes can be registered as histogram analysis, machine analysis, and member analysis, and can be called and executed at an arbitrary timing to display a report.

  In the above-described embodiment, the game hall has been described as an example. However, the present invention is not limited to this, and the present invention can be applied to other facilities other than an amusement facility such as a game hall. For example, commercial facilities such as shopping centers including department stores, department stores, and outlet malls, and complex commercial facilities that are buildings / areas where multiple facilities such as restaurants and movie theaters gather in addition to such commercial facilities and amusement facilities Can be applied to. For example, the present invention can be applied to facilities such as hotels, airports, and stations.

DESCRIPTION OF SYMBOLS 1 Game system 1010, 2014 Slot machine 1011 Cabinet 1030 Control panel 1131 Upper image display panel 1135 Symbol display window 1141 Lower image display panel 1700 PTS terminal 1700a PTS front unit 1700b PTS main body 2001 Game information analysis system 2011 Client terminal 2012 Analysis server 2013 Hall management server

Claims (4)

A game information analysis system comprising an analysis server,
The analysis server
A game information receiving unit for receiving game information including information on the investment amount and the payout amount from the gaming machine;
A game information analysis unit that performs analysis processing based on the game information,
The game information analysis unit
Analyzing the gaming machine and the player of the gaming machine,
Extracting a group of first analysis objects according to a first characteristic representing a characteristic of the first analysis object that is one of the analysis objects;
Based on the game information, the second analysis target group, which is the other of the analysis targets, associated with the extracted first analysis target group is extracted;
Classifying the extracted group of second analysis objects according to a second characteristic representing a characteristic of the second analysis object;
Generating data for displaying information on the classified second analysis target ;
Each of the information related to the classified second analysis target is standardized information obtained by standardizing an index grasped based on the game information,
The standardized information is standardized with respect to the index obtained with respect to the extracted second analysis target as a whole,
The information related to the classified second analysis target is information based on the game information grasped at least at a plurality of timings, and is controlled so that the plurality of information are displayed together.
Game information analysis system. A game information receiving unit for receiving game information including information on the investment amount and the payout amount from the gaming machine;
An analysis server including a game information analysis unit that performs analysis processing based on the game information,
The game information analysis unit
Analyzing the gaming machine and the player of the gaming machine,
Extracting a group of first analysis objects according to a first characteristic representing a characteristic of the first analysis object that is one of the analysis objects;
Based on the game information, the second analysis target group, which is the other of the analysis targets, associated with the extracted first analysis target group is extracted;
Classifying the extracted group of second analysis objects according to a second characteristic representing a characteristic of the second analysis object;
Generating data for displaying information on the classified second analysis target ;
Each of the information related to the classified second analysis target is standardized information obtained by standardizing an index grasped based on the game information,
The standardized information is standardized with respect to the index obtained with respect to the extracted second analysis target as a whole,
The information related to the classified second analysis target is information based on the game information grasped at least at a plurality of timings, and is controlled so that the plurality of information are displayed together.
Analysis server. A game information analysis method executed in a game information analysis system including an analysis server,
In the analysis server, a game information receiving step of receiving game information including information related to an investment amount and a payout amount from a gaming machine;
The analysis server includes a game information analysis step for performing an analysis process based on the game information,
The game information analysis step includes
Analyzing the gaming machine and the player of the gaming machine,
Extracting a group of first analysis objects according to a first characteristic representing a characteristic of the first analysis object that is one of the analysis objects;
Based on the game information, the second analysis target group, which is the other of the analysis targets, associated with the extracted first analysis target group is extracted;
Classifying the extracted group of second analysis objects according to a second characteristic representing a characteristic of the second analysis object;
Generating data for displaying information on the classified second analysis target ;
Each of the information related to the classified second analysis target is standardized information obtained by standardizing an index grasped based on the game information,
The standardized information is standardized with respect to the index obtained with respect to the extracted second analysis target as a whole,
The information related to the classified second analysis target is information based on the game information grasped at least at a plurality of timings, and is controlled so that the plurality of information are displayed together.
Game information analysis method. A game information analysis method executed in an analysis server,
A game information receiving step for receiving game information including information on the investment amount and the payout amount from the gaming machine;
A game information analysis step for performing an analysis process based on the game information,
The game information analysis step includes
Analyzing the gaming machine and the player of the gaming machine,
Extracting a group of first analysis objects according to a first characteristic representing a characteristic of the first analysis object that is one of the analysis objects;
Based on the game information, the second analysis target group, which is the other of the analysis targets, associated with the extracted first analysis target group is extracted;
Classifying the extracted group of second analysis objects according to a second characteristic representing a characteristic of the second analysis object;
Generating data for displaying information on the classified second analysis target ;
Each of the information related to the classified second analysis target is standardized information obtained by standardizing an index grasped based on the game information,
The standardized information is standardized with respect to the index obtained with respect to the extracted second analysis target as a whole,
The information related to the classified second analysis target is information based on the game information grasped at least at a plurality of timings, and is controlled so that the plurality of information are displayed together.
Game information analysis method.

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