JP5130464B2 - Payment system for various services provided at hotels with casinos - Google Patents

Description

  The present invention relates to a system for performing settlement by comprehensively managing various services provided in a hotel where a casino is installed. Specifically, the present invention relates to a house card (here, “house” in which various information is recorded). "Card" includes various methods such as optical card, magnetic card, IC card, contact type / non-contact type, and write-once type) in advance. The present invention relates to a system for comprehensively managing payments.

  The services here include services provided in normal hotel operations (for example, room services, restaurants, bars, services received during shopping, etc .; defined as “hotel services”) and hotel facilities. Services provided at some casinos (for example, slot machines, card games, roulette, etc., a game where a player wins a game and obtains a predetermined dividend when winning, defined as “casino service”) Is included. In addition, a game (play) via a network using a monitor TV and an STB (set top box) that is installed in a room where the hotel stays, a conference room or the like without going to the casino floor is also included.

  Generally, a system is known in which a card as described above is issued to a guest in a hotel and the settlement is managed by this card. For example, in Patent Document 1, a guest card is provided to a guest who inputs the contents of the book at the time of check-in, and various services (function as a room key, cashless, based on the contents recorded on the card) A system that allows customers to pay for their expenses at checkout by providing a special menu service in a restaurant or by recording a purchase record in a hotel on a guest card. Has been.

  On the other hand, in the casino industry, a system (player tracking system; PTS) for bringing a player with a card and managing the player's behavior is becoming popular. In addition to cash, the system is cashless using various cards. A technique for payment is being used. For example, Patent Document 2 discloses a system that allows a cashless game to be played using a credit card (paragraph number [0038] and the like).

  In this way, in hotels and casinos, there is a well-known payment system that can be used for cashless payments with house cards etc. for services provided there. In many cases, casinos provide integrated services, and in such hotels, the system in the hotel and the system in the casino are currently independent. This is because in a special field of casinos, there is a problem in using the settlement system disclosed in Patent Document 1 or the like that has been conventionally known. For example, if card payment can be made for use at a casino, there is a possibility of unexpected damage. For example, when a casino is played using a hotel house card, there is a problem that a player may use it indefinitely and becomes unable to pay at the time of actual checkout such as checkout. In addition, if the system is independent, information cannot be exchanged between the casino and the hotel, so detailed services cannot be provided to the user, and the user can carry multiple cards and carry different cards for each service. There is a problem in terms of convenience, such as the need to present it.

  Therefore, in Patent Document 3, the hotel service in the hotel and the casino service in the casino are integrated, and all the services in the hotel / casino can be provided and payment can be made by carrying only one house card. In addition, if there is no deposit set in advance, by restricting the player's use at the casino, the above-mentioned problems such as the player becoming unpaid using the casino without any restrictions are avoided. It proposes a payment system that does this.

JP 2002-123619 A JP-A-8-180115 JP 2004-199207 A

  However, from the player's point of view, if the use of the casino is forcibly restricted when the predetermined deposit is lost, the game willingness will be lost at that time, and it is said that this is a system that can be welcomed at any time. hard. In particular, if the deposit is lost when there is a high possibility of obtaining a large dividend in one step, the casino may not be able to be used despite the ability to pay. It will be cut off at that time. In some countries, there is a caretaker (agent) between the hotel or casino side and the player, who sets up a credit line on the hotel or casino side for the player and there is no deposit In some cases, a player can play within the credit limit, and the caretaker collects the player's debts generated at the casino. There is a problem that there is a collection fee to be paid and labor costs for hiring a caretaker, and there is also a collection risk.

  The present invention has been made on the basis of the above-mentioned special circumstances that occur in a hotel where a casino is installed. The hotel service in the hotel and the casino service in the casino can be integrated, and only one house card is carried. In addition to being able to receive all the services in the hotel / casino and make payments, it is possible to ease restrictions on the player's use at the casino without incurring significant losses or risks to the hotel and casino. The purpose is to provide a payment system.

In order to solve the above-described problems, the present invention issues a house card (card key) that can identify a user in a hotel in which a casino is installed, and uses the house card to provide various services to the user. A payment system for payment of the provided service, and a house card issuing unit (house card issuing machine) for issuing a house card recording information that can identify the user to the user; , A card reader for reading the house card issued by the house card issuing unit (installed in the front, guest room, restaurant, bar, etc.), and managing the service amount information generated when using the house card, Connected to a credit card company so that communication is possible and obtains credit line information set by the credit company. A house card server that can each individually provided in a plurality of facilities in the hotel, provided with a said card reader individually, a plurality of casino service user who owns the house card is a casino service is made when utilizing casino deposit information about the deposit of the amount of the usage amount of the provision unit (rooms, card table in the casino field, roulette tables, slot machines, etc.) and, in the that is defined by the user that owns the house card the casino service provider A casino deposit management server that manages information using the information for identifying the user acquired from the card reader, and the casino deposit management server relates to withdrawal with the house card server when the deposit is withdrawn. Without processing Deposit of debit in the Roh is processed only within the casino deposit management server, based on the house card server you and accumulation information in the casino deposit management server, the use amount in the casino service provider of the user If the deposit amount is exceeded, the use of the user at the casino service providing unit is allowed within the credit limit set by the credit company in accordance with the processing of (1) to (5) below. It is characterized by.
(1) Processing for transmitting credit frame selection information to the casino deposit management server when the user selects to cover the shortage with the credit card company's credit frame when the deposit amount is exceeded. ,
(2) A process of transmitting credit frame setting request information to the house card server when the casino deposit management server receives the credit frame selection information;
(3) When the house card server receives the credit frame setting request information, a process in which the house card server stores the credit frame set by the credit card company as a deposit amount;
(4) Processing for transmitting credit frame setting information related to the setting of the credit frame to the casino deposit management server;
(5) A process of storing the credit frame as a deposit amount owned by the user when the casino deposit management server receives the credit frame setting information.

  In the configuration described above, the guest is provided with a house card in which information (ID information or the like) that can identify the user is recorded. The user presents the house card when receiving various hotel services within the hotel. A card reader (which may be equipped with a writing function) is installed in a service providing unit (a guest room, a restaurant, a shop, etc.) in the hotel, and the usage status is transmitted to the house card server, and the user Each time, the service amount generated when the service is received is accumulated. For this reason, the user can receive various hotel services without cash, and can make a lump sum at checkout. “House card” refers to a card having a function of storing information that can identify a user, etc., and is used for personal authentication and settlement within a predetermined range (for example, in a hotel). And Further, the shape does not correspond to a card, but if it has the above function, it corresponds to a “house card”.

  In addition, when the guest obtains the house card (or after obtaining the house card), the casino service provider at various locations in the hotel deposits amounts for receiving various casino services. The amount is specified in advance for each user and can be settled at hotel check-out, paid with cash or a debit card, or stored in the hotel in advance by using a credit card. To do. This amount is managed by the casino deposit management server together with the ID information. Then, the user presents the house card when receiving the casino service in the hotel. A card reader is installed in the casino service providing section (where the slot machine, card table, roulette, etc.), and the usage status is transmitted to the casino deposit management server, and the deposit status is determined for each user. Accumulated. Further, when the usage amount in the casino service providing unit exceeds the deposit amount, the user can use the casino service providing unit within the credit limit set by the credit company.

In the present invention, between the process (2) and the process (3),
(6) When the credit card setting request information is received from the casino deposit management server, the house card server inquires the credit company for information relating to the credit limit of the user;
(7) A process in which the house card server receives information on the credit line of the user from the credit card company,
It is characterized by performing .

  According to the payment system of the present invention, the hotel service in the hotel and the casino service in the casino can be integrated, and all the services in the hotel / casino can be provided and the payment can be made by carrying only one house card. In addition, the player's usage restrictions at the casino can be relaxed as much as possible without incurring significant losses or risks to the hotel and the casino.

Hereinafter, an embodiment of a payment system for various provided services in a hotel where a casino according to the present invention is installed will be described.
First, the overall configuration of the payment system will be described with reference to the block diagram of FIG.

  The payment system includes a hotel service management server 200, a casino deposit management server 210, an action history management (Player Trace System; PTS) server 211, a multimedia server 220, a service server 230, connected to the communication network 100. It has an intra service server 240, a house card server 250, and an aggregation / analysis server 260, and is installed in the terminal 1, the house card issuing machine 3, the credit card terminal 5 installed in the front 1, and each guest room 10. Card reader 12, set top box 14, telephone 15, door electronic lock 16, register 21, card reader 22 installed in restaurant 20, register 21, card reader 22, installed in bar 30, Card reader (not shown) A counter top 35 having, roulette 51 is installed in a casino field 50, the card table 53, the gaming machine such as slot machine 55, and a chip issuance and settlement device 60. The telephone 15 provided in the guest room 10 is connected to the exchange 300, and can communicate with telephones inside and outside the hotel and casino via a telephone line network (not shown).

  The servers 200 to 260 are collectively referred to as “server group”, and the terminals 1 to the counter top 35 installed in the front 1, the guest room 10, the restaurant 20, and the bar 30 are collectively referred to as “in-hotel device group”. The gaming machine such as the roulette 51, the card table 53, the slot machine 55, and the chip issuing / settling machine 60 installed in the casino ground 50 are referred to as “in-casino equipment group”.

Below, each component of the said payment system is demonstrated.
[Communication network 100]
The payment system according to the present embodiment has a configuration in which the server group, the hotel equipment group, and the casino equipment group can communicate with each other via the communication network 100. Here, the communication network 100 establishes a session for a target device of each of a server group, a hotel device group, and a casino device group connected to the communication network 100 regardless of a wired / wireless, dedicated line / switched line. When it does, it acts so that transmission and reception of information between them becomes possible. The communication network 100 may be realized by combining a plurality of networks via a gateway, such as the Internet. For example, a first local network (LAN) including a hotel server 200, a house card server 250, a service server 230, an intra service server 240, a multimedia server 220, and a group of equipment in a hotel, a casino deposit management server 210, and a PTS server 211. The communication network 100 may be configured by a second local network composed of the aggregation / analysis server 260 and the in-casino equipment group, and a gateway connecting the first and second local networks. In addition, even if the connection is not directly connected to the so-called backbone, which is called a backbone, even if it is temporarily connected by a PPP connection or the like, information can be transmitted and received during the establishment of a session. I do not mind. Note that the “communication network” includes a communication network that does not use an exchange, such as a fixed-line connection.

[Server group]
Each of the servers 200 to 260 constituting the server group includes an external storage device such as an arithmetic processing unit (CPU), a main memory (RAM), a read only memory (ROM), an input / output device (I / O), and a hard disk device. For example, an information processing apparatus such as a computer or a workstation is provided. A program for causing the information processing apparatus to function as the servers 200 to 260 is stored in the ROM, the hard disk device, or the like. The program is loaded on the main memory, and the CPU executes the program so that the servers 200 to 260 are executed. Has been realized. The program may not be stored in a storage device in the information processing apparatus, but may be provided from an external device (for example, an ASP (application service provider server)). The configuration may be such that it is downloaded to a memory.

[Hotel Management Service Server]
The hotel management service server 200 has a function of performing overall management of hotel operations such as reservation reception, customer check-in and check-out.

[Casino deposit management server]
The casino deposit management server 210 has a function of receiving a casino deposit, issuing a chip by paying the deposit, transferring a chip cash amount to the deposit, paying the deposit, and monitoring / managing / limiting the deposit usage amount.

[Action History Management (Player Tracking System (PTS) Server)]
The action history management (player tracking system (PTS)) server 211 has a function of accumulating and storing a person's movement history, service use history, and action history using a use request for the house card 7 transmitted from the card reader. The accumulated data indicating these histories is used by the tabulation / analysis server 260 for data mining such as analysis / analysis of customer behavior patterns.

[Multimedia server]
The multimedia server 220 has a function of transmitting digital content data such as movies and music to the set top box 14 via the communication network 100 in response to a request from the set top box 14 in the guest room 10. The set-top box 14 that has received the data plays the digital content using a monitor (not shown) in the guest room, and the customer can enjoy the digital content such as movies and music in the guest room 10.

[Service Server]
The service server 230 has a function of accepting reservations for events such as shows and matches held inside and outside the hotel, and issuing reservation tickets. The customer designates an event from the set-top box 14 in the guest room 10 and sends a reservation request, and the service server performs ticketing processing and the like if reservation is possible.

[Intra service server]
In response to a request from the set-top box 14 in the guest room 10, the intra service server 240 is used for in-hotel intranet casinos (slot machine games, card (poker, blackjack, etc.) games), intranet games (so-called TV games) It has a function of transmitting game data to the set top box 14 via the communication network 100. The set-top box 14 that has received the game data executes and plays the game using a monitor (not shown) in the guest room, and the customer can enjoy these games in the guest room 10.

  In the case of using an intra casino game, a deposit withdrawal / addition may be requested to the casino deposit management server 210 as a game usage fee, a bet, or a prize for winning the game.

[House Card Server]
The house card server 250 has functions for managing the issuance of the house card 7, suspension of use, resumption of use, etc., and personal account management within the hotel. All purchase amounts of goods / services using the house card are sent to the house card server 250, where they are stored and stored.

  In addition, when a customer uses a deposit used for chip purchase at a casino (hereinafter referred to as “casino deposit”), the deposit usage amount designated by the house card server 250 based on the customer's deposit request is used as the service purchase amount. At the same time, the deposit management server 210 stores the designated deposit usage amount as an available amount.

  Further, the house card server 250 is connected to the credit card company 120 via another communication network 110 such as the Internet, and is set by the credit company 120 for each user of the house card as necessary. The credit line information of the user can be obtained. In particular, in the present embodiment, credit frame information is stored in the database 130 in association with deposit information. Specifically, in the database 130, for example, in the form of a table as shown in FIG. 2, for each user of the house card, the user ID, the cumulative deposit amount deposited by the user, the balance, the card company The information such as the user's credit limit set by is stored.

[Hotel equipment group]
Next, the hotel equipment group will be described.
In the hotel, in addition to facilities such as the front 1, a large number of guest rooms 10, a restaurant 20, a bar 30, etc., a casino ground 50 is installed.
The front 1 is connected to a house card ticketing machine 3 and a credit card terminal 5 via a terminal 2 connected to a communication network 100 installed in the hotel. The house card ticketing machine 3 is provided with a house card 7 in which information (ID information or the like) that can identify the user is recorded for each guest. In this case, in addition to the ID information, basic information such as name, address, number of days of stay, and other personal information such as hobbies and preferences may be recorded. Further, according to the user's selection or the like, the credit card (credit card usage limit) information of the user set by the card company 120 may be recorded in the house card 7 in advance. The house card 7 also has a function as a guest room key for locking the guest room 10 used by the guest. In order to enhance security, it is preferable to add a function such as a personal identification number determined by the guest to each card provided and to input the personal identification number in addition to the card presentation at the time of settlement.

  The above house card information is managed by the house card server 250 connected to the communication network 100.

  When the guest obtains the house card, the customer deposits an amount for receiving various casino services. In this case, the amount of money is determined in advance for each user, and when receiving the house card, the amount is paid in cash or stored in advance at the hotel using a debit card or a credit card. The amount stored here is managed by the casino deposit management server 210 connected to the communication network 100 together with the ID information. It should be noted that the deposit may be prepaid by a register installed at various locations (restaurants, bars, etc.) of the hotel in the same manner as described above, other than when the house card is issued.

  The guest room 10 has a card reader 12 that can receive various services by reading the card information of the house card owner (may have a writing function; the same applies to the following card readers). Is installed. Examples of the service provisions here include a video-on-demand, game-on-demand, room service and various in-house services (participation in shows and events), a set-top box 14 that performs settlement of accommodation charges, a telephone 15, Access to the Internet network, cabin door 16 and the like. That is, these services are provided by causing the card reader 12 to read card information.

  The card information and usage amount input at the time of providing the service are transmitted to the house card server 250 connected to the communication network 100, and the amount and the like are managed for each user. The distribution of various contents such as videos and games to each guest room is a multimedia server 220 connected to the communication network 100, and the reservation / ticketing of shows and events is a service server 230 connected to the communication network 100. Made by.

  Also, in each guest room 10, a casino service performed at the casino ground 50 (for example, taking a real-time participation in a card game or roulette by installing a photographing means in the casino ground) or providing a casino by a video game is provided. You may make it receive. These casino services are provided by an intra service server 240 connected to the communication network 100. When receiving such a service, the usage amount (deposit) may be managed by the casino deposit management server 210 as in the case of providing a service at the casino 50 described later.

  The restaurant 20 is provided with a card reader 22 which is provided at the cash register 21 and allows the user to read the card information of the house card owner so that the received service can be settled cashlessly. Each house card holder can make a cashless payment, and the card information and usage amount at that time are sent to the house card server 250 connected to the communication network 100, and the amount etc. is managed for each user. Is done.

  Similar to the restaurant 20, the bar 30 is provided with a card reader 32 that is provided at the cash register 31 and allows the payment of the service received there by cashless payment by reading the card information of the house card owner. ing. Each house card holder can make a cashless payment, and the card information and usage amount at that time are sent to the house card server 250 connected to the communication network 100, and the amount etc. is managed for each user. Is done. In addition, you may provide the countertop 35 which can receive casino services (a card game etc.) in a bar. When receiving the casino service here, the usage amount (deposit) is managed by the casino deposit management server 210 via a card reader 35 (which may have a writing function) installed at each counter. The

[Casino equipment group]
In the casino place 50, for example, a roulette 51, a card table 53, a slot machine 55, etc. are installed so that various casino services can be received. All of them are provided with a card reader (not shown), and when using such a service, the usage amount (deposit) is managed by the casino deposit management server 210. Further, a chip issuing / settlement machine 60 is installed in the casino 50, and it is possible to issue or settle chips within a deposit range via a card reader 61. .

  When providing the above-described casino service, the casino deposit management server 210 manages the deposit status of each user in real time. In addition, when it is detected that the deposit has been lost, it is preferable to restrict the use of the user at the casino service providing unit (casino ground 50).

  In relation to the casino deposit management server 210 described above, the PTS server 211 manages the flow line of each player (user movement history and service usage history), and the amount of money spent at each play spot, stay time, etc. You may make it manage. By managing such information, it becomes possible to grasp the user's preferences and behavior patterns, and to provide detailed services within the casino, such as staff arrangement management. In addition, you may comprise such a PTS server 211 so that all the action histories in a hotel may be managed.

  In addition, when opening a personal account in a hotel to accumulate expenses related to the use of a casino, the personal account is managed by the house card server 250. Further, by analyzing the usage status (purchased items, favorite items, etc.) of each service providing place by the totalization / analysis server 260, it becomes possible to provide fine point services as a whole hotel.

[Operation example of this payment system]
Next, with reference to the sequence diagrams of FIGS. 3 to 5, an example of the operation of the settlement system described above will be described together with the user's behavior pattern.

[Example of operation when purchasing hotel services using a house card]
FIG. 3 is a sequence diagram showing an operation example of the present settlement system in the case of purchasing a service or the like in a hotel using a card.

  When a customer purchases a service in a hotel using a house card 7, the customer reads his / her house card 7 with a card reader (12, 22, 32, etc.), thereby identifying the user recorded on the card. Information is passed to the card reader (step S201). On the other hand, the usage amount is input to the register (21, 31, etc.) (step S202). The register transmits the usage amount information together with the user identification information received from the card reader to the house card server 250 via the communication network 100 (step S203). Upon receiving these pieces of information, the house card server 250 transmits various information to the PTS server 211 so as to record the user's action history, purchase history, and the like (step S204). Further, the house card server 250 stores the purchase amount of the user (step S205), and prepares for the fee settlement performed at the time of checkout. In this way, the service in the hotel can be performed without cash by the house card.

[Example of processing for crediting the casino deposit management server]
Next, an example of processing for enabling a customer to purchase a service in the casino ground 50 using the house card 7 by inserting credit into the casino deposit management server 210 will be described. FIG. 4 is a sequence diagram showing an operation example of the present management system for putting credit into the casino deposit management server 210.

  First, the customer reads his / her house card 7 with a card reader (12, 22, 32, 61, etc.), and passes the user identification information recorded on the house card to the card reader (step S301). On the other hand, the deposit amount is input from the register (21, 31 etc.) or the chip issuing / settlement machine 60 (step S302). The register or chip issuing / settlement machine 60 transmits the deposit amount information together with the user identification information received from the card reader to the casino deposit management server 210 via the communication network 100 as a deposit request (step S303). When the casino deposit management server 210 receives these pieces of information, the casino deposit management server 210 checks whether or not the deposit request violates a predetermined deposit use restriction condition (step S304). If it is not, reject the deposit request. On the other hand, if the deposit use restriction condition is not violated, the casino deposit management server 210 transmits various information to the PTS server 211 so as to record the user's action history, purchase history, and the like (step 305). Further, the casino deposit management server 210 stores the deposit amount of the user (step S306), and prepares for a chip issue request from the chip issue / settlement machine 60. Further, the casino deposit management server 210 transmits the deposit amount information to the house card server 250 via the communication network 100 (step S307). Upon receiving these pieces of information, the house card server 250 stores the user's deposit amount as a purchase amount (step S308), and prepares for fee settlement performed at the time of checkout or the like. After completion of step S308, house card server 250 notifies use acceptance completion via communication network 100 (step S309). The casino deposit management server 210 that has received this notification notifies the register or chip issuing / settlement machine 60 that the deposit has been completed via the communication network 100 (step S310). It can be confirmed that the deposit has been made by the information displayed on the display.

[Example of issuing and paying chips using a house card]
Next, a description will be given of a processing example for a customer to purchase a chip at a casino or to settle the acquired chip or the remaining chip. FIG. 5 is a sequence diagram showing an example of processing for issuing / settlement of chips using a house card in the present payment system.

  First, the processing performed by the present system when a customer purchases a chip will be described. The customer causes his / her house card 7 to be read by the card reader 61 connected to the chip issuing / settlement machine 60 (step S401), and then inputs the necessary number of chips or the amount of money to the chip issuing / settlement machine 60 (step S402). ). The chip issuing / settlement machine 60 transmits the information on the number of chips or the amount of money together with the user identification information received from the card reader to the casino deposit management server 210 via the communication network 100 (step S403). When the casino deposit management server 210 receives these pieces of information, the amount corresponding to the requested number of chips or the amount of money of the customer is deposited only when the number or amount of the information is within the deposit amount. The remaining deposit amount is deducted from the amount and stored as the deposit amount owned by the customer (step S404), and the chip issuing / settlement machine 60 is instructed to issue a chip corresponding to the requested number of chips or the amount (step S404). S405). The chip issuing / settlement machine 60 that has received this command issues a chip according to the command.

  On the other hand, if the number or amount of information received from the chip issuing / settlement machine 60 exceeds the deposit amount range, the casino deposit management server 210 provides information indicating that the usage amount exceeds the deposit amount (exceeding the limit amount). Information) is transmitted to the chip issuing / settlement machine 60 (step S406). In response to this, the chip issuing / settlement machine 60 notifies the user of the excess information on the limit via, for example, the display unit, and whether or not to compensate the shortage with the credit limit of the credit card company 120. The user is prompted to make a selection (step S407). When the user selects the use of the credit frame, the chip issuing / settlement machine 60 transmits the credit frame selection information to the casino deposit management server 210 (step S408). When the casino deposit management server 210 receives the credit frame selection information, the casino deposit management server 210 transmits credit frame setting request information to the house card server 250 (step S409). When house card server 250 receives credit limit setting request information from casino deposit management server 210, house card server 250 relates to the credit limit of the user (credit limit set by credit card company (card usage limit)) for credit company 120. Information is inquired (step S410). In response to this, information on the credit frame of the user is sent from the credit card company to the house card server 250 (step S411). Note that if the credit card company's credit frame relating to the user is stored in the database 130 in advance, steps S410 and S411 are omitted. Thereafter, the house card server 250 sets and stores the credit limit set by the credit card company as a deposit amount (step S412), and transmits credit limit setting information regarding the setting of the credit limit to the casino deposit management server 210 ( Step S413). When the casino deposit management server 210 receives the credit limit setting information, the casino deposit management server 210 stores the credit limit as a deposit amount owned by the user (customer) (step S414), and a chip corresponding to the requested chip number or amount. Is issued to the chip issuing / settlement machine 60 (step S415). The chip issuing / settlement machine 60 that has received this command issues a chip according to the command.

  In the chip purchase process, the casino deposit management server 210 may transmit various information to the PTS server 211 so as to record the user's action history, purchase history, and the like.

  Next, an example of the operation of the present payment system when a customer settles a chip will be described with reference to FIG.

  First, the customer reads his / her house card 7 by the card reader 61 connected to the chip issuing / settlement machine 60 (step S416), and then the chip issuing / settlement machine 60 deposits / deposits the chips acquired in the casino. A command such as a refund is input (step S417). The chip issuing / settlement machine 60 transmits the inputted command and information on the amount together with the user identification information received from the card reader to the casino deposit management server 210 via the communication network 100 (step S418). In addition, when depositing a chip, the number of chips counted from the chip issuing / settlement machine 60 or an amount corresponding to the counted number may be transmitted to the casino deposit management server 210 (step S419). . Upon receiving these pieces of information, the casino deposit management server 210 adds an amount corresponding to the number of chips or the amount of money requested to be added to the deposit amount of the customer and stores it (step S420).

  On the other hand, when a deposit refund is requested, the casino deposit management server 210 subtracts the amount of the refund request from the customer deposit amount specified by the user identification information, and further stores the deposit amount after the subtraction (step (S420) The house card server 250 is notified to add the amount required for the refund request (subtract from the billed amount at the time of payment) (step S421). House card server 250 stores the amount required for the refund request in the customer's hotel account (step S422).

  Then, by referring to the card information stored in the house card server 250 at the time of check-out, the hotel service and casino service received in the hotel without cash can be settled.

[Advantages of this payment system]
According to the settlement system having the above configuration, the following effects can be obtained.

[Hotel side]
The cashier cashier at the restaurant and casino in the hotel can be cashless, so the cashier can be speeded up and the labor cost can be reduced by semi-autonomous. In particular, it is possible to reduce labor costs related to money from collection to transportation by making it completely cashless, and safety is also improved. Further, in the above embodiment, since the amount for receiving the casino service is deposited in advance and the casino service is received within this range, troubles such as inability to pay the usage amount at the time of settlement are made. Does not occur. Furthermore, individual sales can be managed and analyzed, such as room service, mail-order sales, shops, restaurants, casinos, and the like.

  In addition, because cashless and signless payments can be made quickly and easily, customer service can be improved, and the information (personal information, By making effective use of play history and automatic analysis of preferences, it becomes possible to provide detailed services.

  Furthermore, for those who have opened an account at a hotel, an intranet casino using a LAN is deployed in the hotel, or the account is connected to the Internet, enabling access from a remote location. It is possible to build and operate Internet casinos and lotteries that became the body of the body.

  Furthermore, in the above-described embodiment, when the usage amount at the casino of the user exceeds the deposit amount, in order to enable the usage at the casino of the user within the credit limit set by the credit company 120, that is, Because it operates within the credit line of the affiliated credit card company, it is only necessary to make a credit card payment at the time of hotel checkout, and the collection risk can be passed to the credit card company (there is no risk of collection). In addition, there is no need to intervene a caretaker (collection agent) with the user, and therefore the collection fee paid to the caretaker and the labor cost for hiring the caretaker can be reduced.

[Customer (user) side]
For customers, various services in the hotel can be received from the room key with a single house card, and payment can be made cashlessly at various places, so convenience can be improved. Further, in the above-described embodiment, when receiving the casino service, it is possible to deposit in advance and receive the service within the range, so that unnecessary use of money can be prevented.

  In addition, by distributing house cards to all guests, usage restrictions can be set for various services. For example, minors can be restricted in what they can receive services.

  Furthermore, in the above-described embodiment, when the user's amount used at the casino exceeds the deposit amount, the user's casino can be used within the credit limit set by the credit company 120. Even if the deposit is lost when there is a high possibility that a large dividend can be obtained in one step, the casino can be used within the credit card company's credit line, realizing a dream of a thousand dollars And willingness to play.

  According to the payment system described above, the deposit for receiving the casino service of each user is configured to be managed by the casino deposit management server 210. However, the deposit is stored in the house card provided to each user. Each time, it may be configured to be rewritable. That is, the deposit amount predetermined by the user is recorded on the house card, and the deposit status can be rewritten and recorded on the card for each play at the spot providing the casino service. And when this deposit is lost, it is good to restrict provision of casino services. In such a configuration, the casino deposit management server 210 described above may not be installed.

The block diagram which shows the whole structure of the payment system of the various provision services in the hotel in which the casino which concerns on this invention was installed. The figure which shows an example of the table memorize | stored in the database connected to the house card server. The sequence diagram which shows the operation example of this payment system when purchasing the service in a hotel etc. using a card. The sequence diagram which shows the operation example of this payment system which puts credit in a casino deposit management server. The sequence diagram which shows the process example which performs issue / settlement of a chip using the card | curd in this payment system.

Explanation of symbols

1 Front 2 Terminal 3 House card ticketing machine 5 Credit card terminal 7 House card (card key)
10 Guest rooms 12, 22, 32, 61 Card reader (card R / W)
14 Set-top box 20 Restaurant 30 Bar 21, 31 Register 50 Casino 51 Roulette 53 Card table 55 Slot machine 120 Credit card company 200 Hotel service management server 210 Casino deposit management server 211 PTS server 220 Multimedia server 230 Service server 240 Intra service server 250 house card server

Claims (2)

A payment system that issues a house card that can identify a user in a hotel where a casino is installed, and uses the house card to provide various services to the user and to pay for the provided service. ,
For the user, a house card issuing unit that issues a house card that records information that can identify the user;
A card reader for reading a house card issued by the house card issuing unit;
Managing the service amount information generated when using the house card, connected to be able to communicate with a credit card company, and a house card server that can obtain credit line information set by the credit company,
A plurality of casino service providing units that are individually provided in a plurality of facilities in a hotel, individually provided with the card reader, and a casino service is provided when a user who owns a house card uses the casino;
Deposit information on deposit amount for use amount in the own house card user by being that the casino service providing unit set, casino deposit management to manage using the information identifying the user acquired from the card reader Server,
The casino deposit management server does not perform processing related to the withdrawal with the house card server when the deposit is withdrawn, and the withdrawal of the deposit at the casino is processed only within the casino deposit management server,
On the basis of the house card server you and accumulation information in the casino deposit management server, if the use amount in the casino service provider of the user exceeds the amount of the deposit, the processing of the following (1) to (5) According to the above, it is possible to use the user in the casino service providing unit within a credit limit set by the credit company,
A payment system for various services offered at hotels with casinos.
(1) Processing for transmitting credit frame selection information to the casino deposit management server when the user selects to cover the shortage with the credit card company's credit frame when the deposit amount is exceeded. ,
(2) A process of transmitting credit frame setting request information to the house card server when the casino deposit management server receives the credit frame selection information;
(3) When the house card server receives the credit frame setting request information, a process in which the house card server stores the credit frame set by the credit card company as a deposit amount;
(4) Processing for transmitting credit frame setting information related to the setting of the credit frame to the casino deposit management server;
(5) A process of storing the credit frame as a deposit amount owned by the user when the casino deposit management server receives the credit frame setting information. The following processes (6) and (7) are executed between the process (2) and the process (3) .
A settlement system for various provided services at a hotel in which the casino according to claim 1 is installed.
(6) When the credit card setting request information is received from the casino deposit management server 210, the house card server inquires the credit company for information relating to the credit limit of the user,
(7) Processing in which the house card server receives information on the credit line of the user from the credit card company.

Images