JP4810394B2 - How to add customer data - Google Patents

Description

The present invention relates to a customer data providing method .

JP 2002-15196 A JP 2001-338348 A

In store operations, in order to give customers incentives for store use and to keep consumers in, they will issue point cards and give points according to the amount of shopping and the frequency of store use to customer point cards. Currently, it is generally performed to give a privilege such as discount according to the earned points or provision of other services.
Taking a chain store as an example, if the series to which the store belongs is different, the above-mentioned rule and system for giving points are different, and therefore, different point cards are issued for each store of different series. Of course, in stores that are not grouped, it is necessary to have different point cards for each store.
For this reason, consumers have a lot of point cards, and their wallets are bulky, making it difficult to carry them.
In particular, when such a point card is created, it is required to fill in predetermined personal information on an entry form, and the willingness to use the point card is reduced.
On the other hand, the store side is also forced to perform input work for converting the information on the entry form into electronic data, and the procedure for issuing the card is complicated.
In addition, from the viewpoint of personal information protection on the store side, careful handling is required in handling the acquired personal information so that a situation such as leakage does not occur.

In response to the increase in the number of point cards possessed as described above, as shown in Patent Document 1, a device has been proposed in which point cards are shared and the number of possessed point cards is decreased. Further, focusing on the recent spread of mobile phones, as shown in Patent Document 2, a mobile phone having such a point card function has been proposed.
By implementing such a proposal, the effect of reducing the above point card can be expected.
However, even in these cases, when the point card is issued, the customer is forced to carry out the above entry procedure for registration, and the input work for making the information on the paper filled in at the store side into electronic data is forced. In terms of points, no improvement has been made.
In addition, a device using a mobile phone requires a system for pooling points in the mobile phone. That is, it is necessary to introduce such a function into the mobile phone.
Furthermore, in the case of a mobile phone with a battery exhausted, its function is not useful, and in that case, it is not possible to receive a privilege for giving points.

  For this reason, from the viewpoint of reducing the burden on customers and reducing the burden on staff on the store side by simplifying the card issuing procedure described above, a barcode is displayed on the liquid crystal screen of the mobile phone, and the barcode is stored in the store. Although it may be possible to simplify the point issuing procedure at the customer, such as reading and assigning a customer identifier for issuing a card with the installed barcode reader, an application for displaying such a barcode on a mobile phone Mobile phones that do not have such a function installed are still forced to perform the above-described entry work. In this case as well, the point that the battery cannot be used due to battery exhaustion is the same as described above. Further, at the time of liquidation, the customer is forced to perform a bar code screen display operation.

  In particular, in any case of the above-mentioned patent documents, it is necessary to construct a system for providing services to users including user authentication means from the beginning. Costs and hassles are required to construct a simple system. For example, for individual stores such as individual stores, it is sufficient to identify the benefits granted at the time of entering the store or at the time of liquidation and the use history of the store for each of its own customers. The idea that there is no need to build a large-scale system that relies on telecommunications carriers and application vendors to be installed on mobile phones was dominant.

On the other hand, in recent years, non-contact type IC cards that can be settled with prepaid electronic money, the same kind of commuter passes, mobile phones and the like are becoming widespread.
In terms of mobile phones, mobile phones called wallet mobile phones with wallet functions have appeared on the market. Electronic money can be charged into a mobile phone and used as a wallet, and mobile phones equipped with such a prepaid electronic money settlement function are becoming popular.
Usually, our wallets contain money and cards, specifically banknotes and money, various cards, point cards, etc. With wallet mobile phones, some of the banknotes and money in them are converted to electronic money. It is converted and stored in the mobile phone.

Specifically, Sony Corporation has issued Edy (Eddy / Sony Finance International / Registered Trademark), which is a prepaid electronic device that uses its IC card technology "FeliCa" (Registered Trademark). Money. The user is issued an “Edy card” and can be charged from cash or a credit card at a terminal installed at a store of a member store. Payment can be made by holding the card over the terminal at the store. Logos are displayed on member stores that can use Edy, and the member stores have spread to thousands of restaurants, mainly in restaurants and convenience stores in large cities.
In July 2004, NTT Docomo mobile phone terminals with built-in FeliCa functions appeared on the market, and mobile phones could be used as Edy cards.
The above FeliCa is one of the non-contact IC card technology systems that can read and write data by simply holding it over a reader. It is a card that conforms to ISO14443 and is a non-contact IC card technology developed by Sony. is there. Although it is not an international standard, it is popular as a railroad and bus card because of its responsiveness.
And if you join such a member store, you can use the function of the membership card attached to your wallet mobile phone.

However, unlike major convenience stores and railway companies, private stores and small and medium-sized retailers are required to develop a system for protecting personal information in addition to licensing costs for Edy usage and contract procedures. Is a big one. Also, in the case of mobile phones that do not have the membership card function installed, the customer is required to download such membership card function application to their mobile phone in advance, as in the case described above. is there.
As described above, for individual stores such as individual stores, for each customer, even if there is no detailed personal information identifying the customer, the benefits granted at the time of entering the store or at the checkout, and identification of the store's usage history If you can, it is enough.
On the other hand, if a card FeliCa (FeliCa for IC card) that can generate electric power by receiving radio waves from a reader and secure a power source can be used, there is no problem that the card cannot be used due to battery exhaustion. In addition, i-mode FeliCa (portable FeliCa) partially depends on the power supply of the mobile phone, but if it is used only for authentication without starting up the system, the battery consumption is low, and the battery consumption warning is given. After the display, the minimum operation is ensured (even if Edy is used, charging is not possible but settlement is possible).

  Therefore, the invention of the present application uses only a means for authentication such as an electronic money system using such a mobile phone or an IC card, and provides a system for giving customer data such as privilege points and history information independent of the system. By solving this problem, the above-described problems are solved.

The first invention of the present application uses a customer ID for identifying a customer in the store, and serves as an index of a privilege given to the customer when the customer enters or exits the store or clears at the facility. In addition, a customer data providing method for providing customer history data to customer IDs has the following configuration.

That is, in this method, a separate system is used with another system that uses a portable product equipped with an IC tag for authentication, and the separate system is physically independent of the portable product. A storage unit that holds a data table, an authentication unit, a search unit that searches the data table, and a data table update unit are used.

And in this method, the said separate system is installed in a store, The identifier used by the other system with which the said IC tag of the said portable goods is provided from the customer's portable goods at the time of payment by the said authentication means. In addition, information other than the identifier is not acquired, and at the time of payment, the search means searches the data table held by the storage means for the ID of the customer corresponding to the identifier, and the search means corresponds to the customer When the ID is detected, the update means rewrites the record point of the ID or the customer history data, and if the search means cannot detect the corresponding customer ID, the update means As described above, the identifier used in the other system obtained, the ID of the customer different from the identifier corresponding to the identifier, Creates the above data table for storing records having customer history data, and stores the personal information of the customer other than the above identifier in the data table, and is obtained from the customer's portable product. By identifying the customer in the store without forcing the customer to register personal information based on the above identifier and the corresponding customer ID, a server connected to a network such as the Internet is prepared separately from the separate system. The data table held in the storage means is uploaded to the server, and the user's private ID is added to the user by accessing the data table uploaded to the server. And the server is responsible for the private ID addition. When the user ID is input, the private IDs of all the users are searched from the data table uploaded to the server, and when the same ID as the input private ID is detected in the private IDs of all the users, the name Are prohibited from being added to the data table .

In the second invention of the present application, in the first invention of the present application , random data is stored as a password in the data table of the storage means, and the password is used as a printout on a piece of paper at a store. When the user accesses the data table uploaded to the server, the customer data providing method is provided for restricting access by requesting the input of the password together with the customer ID.

In the third invention of the present application, there is provided customer data in the first or second invention of the present application, in which a user can access the server and add personal information of the user. Provide a method.

Therefore, the first to third inventions of the present application use a portable item equipped with an IC tag, read only the identifier of the IC tag from the portable item, and are independent from the existing portable item and the system using the portable type IC tag. By storing the ID corresponding to the identifier and the point data or history information in the storage means, the user (consumer) in the facility such as a store is identified, and the point data and history information are stored for each user. And can be managed.

In this way, a system that can identify the user in the facility (store) without using the user's personal information is realized, and even when using the facility for the first time (when visiting the store for the first time) For this reason, it is not necessary to force users to register for personal information. Therefore, it is possible to maintain the incentive for consumption by giving points without hindering the motivation of the customer to use the point card or the like.
Also, the store side is not forced to perform registration work such as data entry for customer information collected for customer registration.

In particular, by using another system such as an existing electronic money system such as a wallet mobile phone, the store side is not forced to build a system for identifying users from scratch. In addition, since such an existing system is used only for authentication and does not require involvement in an existing system such as becoming a member store, the burden of system operation is extremely small on the facility (store) side.
Furthermore, as described above, since personal information is not used for user identification, the facility side does not require a cost for compliance such as protection of personal information (even if it is leaked, the identifier of the IC tag) And only the ID in the corresponding store and the point or history information, personal information is not included, and the individual user cannot be specified).
Furthermore, since the portable product is used only for authentication, and points and history information can be held by installing a storage means in a store or the like independently of the portable product, the facility to be used is unique (or the series is different) It is not necessary to prepare a point card (for each store), and it is effective in reducing the number of cards possessed by the user.

In particular, by using a mobile product with an IC tag such as a cellular phone or an IC card, which was widely used in consumer, can be expected that the user himself is mobile at all times, as point card, mobile phone and It is possible to suppress forgetting the opportunity to use it. In addition, since there is no need to prepare a means for authentication separately, this does not increase the user's belongings.
In particular, these portable products use non-contact type ICs that generate electric power by radio waves only for authentication, so no power source is required or only a small amount of electricity is required. There is almost no situation where authentication becomes impossible due to the disconnection.
In addition, in the existing system that uses i-mode (registered trademark) of NTT Docomo, Inc., when using a wallet mobile phone or a bonus point grant function at a member store as an additional function, mobile phone shipment Sometimes, when an application (i-appli / trademark) is not introduced, a user who has purchased a mobile phone needs to install such an application in advance. Since only the identifier of the IC tag that can be identified with the hardware (machine) number is used, there is no need for prior preparation by the user such as the introduction of software. Therefore, also from this aspect, the user's motivation for giving points and history information is not impaired.

Moreover, in each invention of this application, the place which stores ID, point data, and historical information corresponding to the identifier of the IC tag is made more specific .

  Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings. FIG. 1 is an explanatory diagram showing an image of an embodiment of a system according to the present invention. FIG. 2 is an explanatory diagram showing an outline of the system configuration in this embodiment. FIG. 3 is an explanatory diagram showing an image of a facility using this system. FIG. 4 is an explanatory diagram showing a flow of the embodiment.

(System overview)
The invention of the present application can be carried as a mobile phone with a non-contact IC tag used in a system using prepaid electronic money or postpaid (postpaid) credit such as a wallet mobile phone or a commuter pass such as when commuting. “Suica” (registered trademark), “ICOCA” (registered trademark), “PiTaPa” (registered trademark) and other portable devices such as IC cards use the identifier of the IC tag and use data other than the identifier In addition, in a system that is independent from the existing system, a user (customer) who uses a facility (store) (of a company that operates this separate system) is identified. ) Is given to the user with the privilege points and usage history, and the point data and usage history are managed.

Taking the case of using the above-mentioned mobile phone with a non-contact IC tag called i-mode FeliCa as an example of a portable product used for authentication, the IC tag has an identifier (IC tag) that is different for each IC tag called IDm. Unique identifier).
The present invention uses such an identifier unique to an IC tag (mobile phone) to identify a person who uses a facility (store), attaches an ID corresponding to the identifier, and the ID and privilege points Data and usage history are paired and stored and managed in a storage device separate from the mobile phone.

  A target to which an ID used for identification in a store is given is an identifier unique to the above IC tag, and the identifier does not change in any store unless a mobile phone is changed. The above ID may be used by attaching a dedicated ID for each store, and is used as long as the store is used (the user is in the store). Therefore, there is no need to cooperate (match ID) with other stores.

(System configuration)
As shown in FIG. 1, this customer data providing system S1 is a system that uses a portable product 1 equipped with an IC tag for authentication and forms a separate system from other existing systems S2 such as electronic money and credit systems. Yes, when a customer enters or exits a store, or at the time of liquidation at a store, points that serve as an index of a privilege given to the customer and customer history data are given.
That is, as shown in FIGS. 1 and 2, the customer data providing system S1 includes a storage unit 2 and an authentication unit 3 that are separate from the portable product 1 and the other system S2 used in the other system S2. , Search means 4, update means 5, display means 6, print means 7, connection means 8, and operation accepting means 11. The storage means 2, authentication means 3, search means 4, update means 5, display means 6, print means 7, connection means 8, and operation acceptance means 11 are located in the facility T (store). It is preferable to install.

  The above-mentioned portable item 1 is a possessed item of a user equipped with a non-contact type IC tag such as an existing portable phone or IC card. Hereinafter, a case where a mobile phone including a non-contact type IC is adopted as the portable product 1 will be exemplified.

  The storage means 2 holds at least a customer ID and a data table of customer's acquired points data or customer history data. A data table is a set of records (row tables). Hereinafter, the row table is called a record as necessary.

The authentication means 3 acquires the identifier a used in another system included in the IC tag of the portable item 1 from the customer's portable item 1 and does not acquire information other than the identifier a. That is, the authentication unit 3 acquires only the identifier a of the IC tag that is not encrypted, and does not acquire the data b that is encrypted for use in another system S2. Even if the identifier of the IC tag itself is encrypted, if the encrypted one can be used as it is unique to the IC tag (it does not change each time, it is constant and unique to other IC tags. The cipher can be used as an identifier as it is.
For example, taking the above-described mobile phone with a non-contact IC tag called i-mode FeliCa as an example, IDm (identifier a) included in the IC tag is a numerical value (bit string) of 8 bytes (64 bits). This identifier a (bit string) is followed by encrypted personal information or data b (such as the balance of electronic money). A service (wallet mobile phone) system provided by Edy and i-mode (registered trademark) when using a commercially available non-contact IC tag (FeliCa) reader, which is used for Edy settlement of a wallet mobile phone and checking the balance The encrypted data b cannot be decrypted if it is not subscribed to, but it is possible to read the numerical value of the IDm that is the identifier a, and the IC tag (mobile phone) is identified by this numerical value. It can be done.

  As shown in FIG. 1, in the existing system S2 such as a wallet mobile phone, the mobile phone (portable product 1) itself is used as a wallet, so the data b ′ obtained by subtracting the usage charge is returned to the mobile phone. Although it is necessary, the system S1 according to the present invention only acquires the identifier a and does not transmit data to the mobile phone (portable product 1). Therefore, it is not necessary to provide a configuration for writing data in such a portable product 1.

  The search means 4 searches the data table held by the storage means 2 for the customer ID corresponding to the identifier acquired by the authentication means 3 from the customer's portable product 1 (the mobile phone). Specifically, the search unit 4 includes a data storage unit (not shown), temporarily stores the identifier sent from the authentication unit 3 in the storage unit, and is identical to the identifier corresponding to this identifier. The record having the identifier is retrieved from the storage means 2.

  When the update means 5 detects the ID corresponding to the search means 4 from the data table held in the storage means 2, the update means 5 rewrites the record point of the ID or the data of the customer's history, and the search means 4 changes the corresponding ID. When it cannot be detected, a record having an ID corresponding to the identifier acquired by the authentication unit is newly created in the data table in the storage unit 2. Further, from the total charge for shopping and facility use calculated by the cash register, history information such as points to be given and credit amount is calculated or acquired and added to the record of the identifier and ID, or the ID and the point or A record paired with the history information is created in a separate data table (second data table).

Said display means 6 displays the added point and log | history information to a user or a store operator (clerk).
The printing means 7 prints the added points and history information on a piece of paper.
The connection means 8 is connected to the cash register 9, and sends the shopping amount and the total amount charged for using the facility from the cash register 9 to the update means 5.
The operation accepting unit 11 accepts a human input operation.

  In this embodiment, as shown in FIGS. 5 and 6A, the storage means 2 includes at least a first record t1 that holds an identifier of the IC tag and the in-store (in-store) ID. A data table and a second data table constituted by a sub-record t2 that holds the ID and points or history information are held. Each data table will be described in detail in the description of the operation flow described later.

This customer data providing system can be used in cooperation with a cash register (cash register) installed in a store. The authentication means 3 can be constructed using an existing IC tag reader (reading device).
For example, the storage means 2, authentication means 3, search means 4, update means 5, display means 6, print means 7, connection means 8 and operation accepting means 11 are PCs (personal computers) equipped with a display and a printer. It can be configured by introducing the program according to the present invention to a peripheral device connected to a commercially available non-contact type IC tag reader (reading device / for example, FeliCa port).
Further, the cash register can be implemented by providing the storage means 2, authentication means 3, search means 4, update means 5, display means 6, print means 7, connection means 8, and operation accepting means 11. .

Here, an example in which the above-described system is constructed using a dedicated reader device 10 installed in a store instead of such a PC or cash register is shown.
That is, the reader device 10 includes the storage unit 2, the authentication unit 3, the search unit 4, the update unit 5, the display unit 6, the print unit 7, the connection unit 8, and the operation reception unit 11. Are connected to the cash register 9 and installed in the store together with the cash register 9.

  If it demonstrates from a hardware viewpoint, said reader apparatus 10 is a computer (microcomputer built-in type IC tag reader) provided with the control part, the calculating part, the memory | storage part, the input part, and the output part. The data is connected to the cash register 9 via a data input / output connection code 90.

That is, the reader device 10 includes a CPU having a control unit and a calculation unit, a storage unit such as a hard disk or a memory, an input unit (first input unit) which is a reader unit 30 of the IC tag, and a cash register 9 for shopping. An input unit (second input unit) that accepts monetary data, an input unit (third input unit) that accepts an input operation with a key or a button, and an input unit such as a connection code 90 and its connection terminal with the cash register 9 ( A fourth input unit), an output unit (first output unit) such as a display 60 such as a liquid crystal display unit, and an output unit (second output unit) such as a printer 70 for a receipt.
Then, by introducing the software of the system according to the present invention (the program according to the present invention) to the reader device 10, the software, the storage unit, and the control unit construct the storage means 2, The software, the (first) input unit, the control unit, and the storage unit construct the authentication unit 3, and the software, the control unit, the calculation unit, and the storage unit construct the search unit 4, and the software, The control unit and the (third) input unit construct the operation accepting unit 11, and the software, the control unit, the arithmetic unit, and the storage unit construct the update unit 5, and the software, the control unit, and the (first unit) 1) The output section constructs the display means 6, the software, the control section, and the (second) output section construct the printing means 7, and the software, the control section, and the (fourth) input section. Constructs the connecting means 8.
The connection cord 90 is physically integrated with the reader device 10 (terminal thereof), and can be implemented as not detaching from the reader device 10.

(Operation flow)
Hereinafter, the flow of operation of the system will be described in the case where the system is implemented as a system that gives a customer reward points corresponding to the amount of payment by the user for shopping or facility use according to the above configuration. In addition, as operation of this system, what gives a user the money voucher and prize according to privilege point is illustrated.
As shown in FIG. 4, the method of giving customer data by this system includes an authentication request process A, an authentication process B, an update process C, a settlement process D, a use selection process E, a display process F, and printing. Step G.
Each of the above steps will be described in order.

  As shown in FIG. 3, the authentication request process A is performed at the facility exit P for the facility user R (customer) who has finished shopping and using the service in the facility T (store). This is a step in which the salesclerk) requests to hold the mobile phone with the non-contact type IC tag (portable product 1) over the reader unit 30 of the reader device 10.

As shown in FIG. 4, the authentication process B is a process in which an identifier acquisition process B1 and a search process B2 are sequentially performed automatically by this system.
In the identifier acquisition step B1, the authentication unit 3 of the reader device 10 reads the identifier of the non-contact IC tag from the IC tag of the mobile phone held by the user P, and transmits the identifier data to the search unit 4. It is a process to do. The identifier data is temporarily stored in the (data) storage section of the search means 4 until the processing of the user is completed.
The search step B2 searches the data table (first data table including the record t1) that holds the same identifier data as the identifier data received from the authentication unit 3 and stored in the storage unit in the identifier acquisition step B1. The means 4 is a step of searching with reference to the storage means 2.
If the search means 4 does not find the record t1 (row table) having the data of the corresponding identifier a as a result of the search from the first data table of the storage means 2, the search means 4 notifies the update means 5 that it has not found it. To do.
When the search unit 4 finds the record t1 (row table) having the data of the corresponding identifier a as a result of the search from the first data table of the storage unit 2, the in-facility ID held by the found record (row table) (Described later) is transmitted to the updating means 5.

As shown in FIG. 4, the checkout process D includes a price calculation process D1, a data transmission process D2, and a payment process D3.
The price calculation step D1 is a process in which the facility staff looks at the facility user (customer) shopping at the facility exit and sequentially inputs the amount of money to the cash register 9 to cause the cash register 9 to calculate the total price. It is. In this price calculation step D1, the cash register 9 accepts an input operation of the staff amount and calculates a payment amount.
In the data sending process D2, the cash register 9 sends the data of the total price for the current shopping calculated in the price calculating process D1 to the reader device 10 (the updating means 5) through the connection code 90. This transmission may be either performed by the staff's operation of the cash register 9 or may be automatically performed by the cash register 9 together with the total amount calculation. However, in consideration of the case where the input amount is corrected, it is convenient to perform the operation by operating the cash register 9 of the staff. Until the processing of the identifier a read by the reader device 10 is completed, the update unit 5 of the reader device 10 (system 1) recognizes the transmitted data as corresponding to the identifier a (general). Since only the total amount is sent on the cash register 9 side, and the identifier of the amount data to be sent and the identifier to be sent are not outputted, the amount data to be sent to the identifier to be sent Need to keep this kind of synchronization between them).
The updating unit 5 of the reader device 10 includes a temporary data storage unit, and temporarily holds the data sent from the cash register 9 as described above.
After the execution of the data sending process D2, in the payment process D3, the staff P requests the user R to pay the price, receives the payment, and ends the cash register.
The payment process D3 may be performed before the data transmission process D2.

As shown in FIG. 4, the update process C includes a record creation process C1, an addition process C2, and a subtraction process C3.
The system S1 (update means 5) says that the record t1 (row table) having the corresponding identifier a is not found from the first data table of the storage means 1 from the search means 4 in the search process B2 of the authentication process B. Is received, the record creation process C1 of the update process 5 is automatically performed.
In the record creation step C1, a new record (row table) having the identifier a searched above is created in the data table of the storage means 2. Specifically, the record t1 (row table) shown in FIG. 5 (A) is created in the first data table of the storage means 2, and the second data table of the storage means 2 is shown in FIG. 6 (A). Record t2 (row table) is created. Then, as shown in FIG. 5A, the IC tag identifier a (numerical data in the case of IDm) is stored in the record t1 (row table) created in the first data table. Further, as shown in FIG. 5B, the ID (intra-facility identifier a1) in the use facility paired with the identifier a is stored in the record t1 (row table) storing the identifier a.
As shown in FIG. 6A, the in-facility ID (intra-facility identifier a1) is stored in the record t2 (row table) of the second data table. By storing the in-facility ID same as the in-facility ID of the record t1 of the first data table in this way, the record t2 of the second data table is the system S1 as a record corresponding to the record t1 in the first data table. Recognized by (search means 4). That is, if the search means 4 searches the storage means with the identifier of the IC tag, the record t1 having the identifier can be detected from the first data table, and further, with the in-facility ID of the record t1 The corresponding record t2 can be detected from the second data table.
Regarding the method for storing the IC tag identifier a in the record t1 of the first data table, the first data table is provided with a plurality of empty records in advance, and each in-facility ID is stored in advance in each record. (Identifier a1) is assigned, and when the user uses the facility for the first time, the identifier a of the acquired IC tag is sequentially stored in the empty record provided in advance. Therefore, in this case, adding a new record means using an empty record (row table) provided with only the in-facility identifier provided in advance. Similarly, for the second data table, an empty record to which an in-facility ID is assigned in advance is prepared, and an in-facility ID having the same in-facility ID as the in-facility ID included in the record used in the first data table is used. The point data may be stored in a record in the two data table. However, in the first and second data tables, when the user uses the facility for the first time, a record is actually created, and the facility ID is stored together with the identifier of the IC tag.

After the creation of the record, in the addition step C2, the updating means 5 calculates the points to be added from the amount data sent from the cash register 9 in the data sending step D2 of the clearing step D. In the calculation, it can be calculated by multiplying the direct amount data by the point conversion rate. Further, the update unit 5 may hold a conversion table for converting the amount of money into points separately, and the points may be determined with reference to the table. The updating means 5 stores the point data a2 calculated or determined in this way in the record t2 (row table) in the second data table as shown in FIG. 6B (at the time of record creation). (The point calculated above is added to the record t2 of the second data table which is 0 points). Thereafter, the process proceeds to the display process F and the printing process G.
In the above description, the calculation and storage of the point data a2 are automatically processed by the updating means 5. However, the staff P sees the display of the amount of money in the cash register 9 and directly reads the leader device 10. The operation accepting unit 11 may be operated to input the corresponding point data a2 to the storage unit 2. In this case, the data sending process D2 in the clearing process D is unnecessary, and the cash register 9 and the reader device 10 do not need to be synchronized.

In the search step B2 of the authentication step B, when the search unit 4 finds the record t1 holding the corresponding identifier a from the first data table of the storage unit 2, the addition step C2 of the update step C is immediately performed. In the adding step C2, the updating means 5 calculates (or determines) the points to be added from the amount data sent from the cash register 9 in the data sending step D2 of the clearing step D, as described above. The update means 5 stores the point data a2 calculated (or determined) in this way in the record t2 (row table) in the second data table as shown in FIG. The points calculated above are added to the record t2 of the second data table that holds these points).
However, in this case (when it is detected that a record already exists in the search process B2 of the authentication process B), after the addition process C2, the system S1 (update means 5) temporarily moves to the use selection process E and selects the use. Step E is performed.
As shown in FIG. 4, the use selection process E includes a previous display process E1 and a selection process E2.
In the previous display step E1, the update means 5 refers to the point data a2 stored in the record from the record t1 of the first data table holding the identifier a, and displays the obtained points. 6 to display.

  Then, in the selection step E2, the staff P shows the point displayed on the display 60 (of the reader device 10) by the display means 6 to the user R, and asks whether or not to use the acquired point. That is, the staff P asks the user R to determine whether or not to enjoy a privilege such as a cash voucher or a prize corresponding to the point by using the acquired point. When the user R indicates that the privilege point is not used, the process proceeds to the display process F and the printing process G automatically by the system S1 or by the operation of the reader device 10 of the staff P.

In the selection process E2 of the use selection process E, when the user R indicates that the privilege point is used, the staff P operates the leader device 10 to perform the subtraction process C3 of the update process C in the system. Let S1 perform it.
In the subtraction step C <b> 3, the staff P operates the operation reception unit 11 of the leader device 10 to notify the update unit 11 of the number of points used. The updating means 5 subtracts the number of used points received from the operation accepting means 11 from the already obtained points held in the record t2 of the second data table of the in-facility ID, and the subtraction result (point after subtraction) To overwrite the record t2 of the second data table. After the subtraction process C3, the process proceeds to the display process F and the printing process G automatically by the system S1 or by the operation of the reader device 10 of the staff P.

As shown in FIG. 4, in the display step F, the point held by the record t2 in the second data table after the addition step C2 is displayed on the display means 6 (display 60) of the customer data adding device 10 and printed. In step G, the contents indicated by the display means 6 and the in-facility ID held by the record t2 in the second data table are printed on a piece of paper.
Thus, the system S1 finishes all the processes for the user R and waits for the next user R. This termination may be notified to the system S1 by operating the reader device 10 to the system S1, or may be terminated upon the start of authentication of the IC tag of the next user's mobile phone. . Further, upon completion of printing in the printing process G, the system S1 may recognize the end of all the processes.
Although not shown in the figure, the total data amount sent by the cash register 9 may be held in the second data table or a separate data table. May be displayed by the display means 6 and printed on a piece of paper by the printing means 7.

In the above operation, the privilege to be provided for the points is a cash voucher or a prize, but in addition, a discount from the usage fee may be used as the privilege.
When discounting according to the privilege point, the staff P performs a subtraction operation on the cash register 9 and performs a point subtraction process on the record t2 of the second data table to the update unit 5 of the reader device 10 through the operation reception unit 11. Let it be done.
In this case, the labor of the staff P who must operate both the cash register 9 and the reader device 10 can be reduced by adopting the following configuration.
That is, in addition to the display 60, the reader device 10 is provided with a sub-display for displaying a barcode (not shown), and the subtraction points (subtraction amount) input to the reader device 10 are displayed in the sub-display. The data is displayed as a bar code, and is input to the cash register 9 by a bar code reader (not shown) normally provided in the cash register 9, and the subtraction process in the cash register 9 is performed.

In the above system operation, if the user loses or replaces the mobile phone, there is a problem that the obtained points cannot be used.
In order to deal with such a problem, it is preferable to adopt the following configuration.
That is, a server (not shown) connected to a network such as the Internet is prepared, and the first data table and the second data table held by the storage unit 2 are uploaded to the server. For the uploading, the reader device 10 may be provided with an interface with the network to introduce software for connecting to the network, and the data may be directly copied from the storage means 2 of the reader device 10 or connected to the network. The data may be transferred to the server via a separate client PC.
Further, the uploading of data to the server may be performed by batch processing periodically to update the data, or may be updated every time a new record is added.

Then, the user is made to access the server through a terminal (PC) installed at home or facility, and the IC tag identifier a and the in-store ID (in the store t1 of the first data table or the record t2 of the second data table). A private ID (arbitrary identifier a3) different from the in-store identifier a1) is added. FIG. 5C shows a state where the private ID is added to the record t1 of the first data table. As shown in FIG. 5, the private ID may be given a user's favorite name. However, since it is necessary to use a name that is not already used by other users, when entering, search the private IDs of all users, and if there is the same, take measures such as prohibiting the use of the name. It is preferable to take.
In this case, the above server may store a separate table having at least a1 and a3 information as a pair instead of the records t1 and t2 of the first and second data tables.
Here, restrictions on access to a server by a person other than the above user will be described.
As shown in FIGS. 5B and 5C, each record in the first data table of the storage means 2 to which the in-facility ID (in-facility identifier a1) has been assigned in advance is generated along with the in-facility ID. Random random number data a10 obtained by a machine (which can be implemented as a device provided in the updating means 5 or separately required) is held in advance. When the user uses the facility for the first time, the data of the user is sequentially stored in the unused records among the records assigned with the in-facility ID in advance. The above server connected to the wide area network also holds such a first data table. When the user uses the facility for the first time, the printing means 7 in the printing process G prints out the ID (facility identifier a1) in the facility and the random number data a10 on a piece of paper to the user. hand over.
This facility IDa1 is used as a login ID, random number data a10 is used as a password, and when accessing the server, only the user who logs in by inputting the correct login ID and password (held by the storage means 2) is requested. You can allow access to. It is preferable that this password be used only at the first login, and that the user is forced to change to another password for the subsequent login (in this case, the user is required to use a known method. Any password entered in is accepted and stored in the reception table).

  When a mobile phone is exchanged, it can be dealt with by establishing a new record and deleting an old record, or changing the contents of an existing record. For example, the identifier of the old IC tag is read from the mobile phone used so far, and the corresponding in-facility ID (in-facility identifier a1) is received from the storage means 2 upon receipt of the user's private ID (arbitrary identifier a3). What is necessary is just to search and replace the data with the identifier acquired from the IC tag of the new mobile phone, and at the same time, delete the record with the identification number of the old IC tag from the storage means and the server. In addition, a new record is created to store the identifier obtained from the IC tag of the new mobile phone, and a flag indicating that the IC tag is being used is set for the record having the identification of the IC tag to be used. The numbered record is not deleted from the storage means and the server, but is retained in the data table as it is, and the above flag is cleared for the record having the identifier of the old IC tag. In this way, the change of the mobile phone to be used can be dealt with by providing the flag.

  As described above, when the mobile phone is replaced, the identifiers of both the old and new IC tags can be found, so it can be handled by switching to the above-mentioned new tag identifier. However, if the mobile phone is lost, only the in-facility ID can be used. It is necessary to take a separate measure because it cannot be surely identified (cannot be confirmed by impersonating other users).

  It should be noted that other data such as the payment price is stored in the reader device 10 in the record t1 of the first data table or the record t2 of the second data table in association with the a1, a2 and a3. Also good. In this case, the data sent from the cash register 9 may be stored, or the staff may input and store the data in the reader device 10. Further, such information may be stored in each record of the data table of the server.

Since the PC register can acquire the data of the use item and store it in the reader device 10, such history information is stored in the records t1 and t2 of the first or second data table or the records of the separate data table. It is possible to hold.
In this case as well, a data table having records storing history information does not have personal information and is easy to manage, but can be used for analyzing user trends, preferred services and products. In addition, on the premise that personally identifiable information such as name, address, and telephone number is not added, information such as the user's gender and age is input to the staff or the above server by the user, such as Information may be stored in a record of the data table.

When personal information is held, risk management in terms of security is required. For example, after the first use of the facility, the first data table held by the server connected to the wide area network is requested by the user. If the record t1 of the second data table, the record t2 of the second data table, or the record t3 held in the separate data table shown in FIG. 6C is prepared and stored, the mobile phone is lost and the old IC tag is lost. Even if the identifier a cannot be confirmed, the user is identified from the pair of the personal information and the in-facility ID, and the point data corresponding to the identifier of the old IC tag is provided with the identifier of the new IC tag. Can be moved to another record.
In addition, by using a server connected to the above wide area network, it is possible to keep no personal information in the use facility (store). If the management of the server is outsourced, the risk associated with personal information can be avoided in the facility (store) operator.

(Other embodiments)
Next, another embodiment will be described.
This embodiment employs the system according to the present invention for postpaid clearing processing at a store aggregate.
In the system S1 described above, a system for providing customer data (referred to as granting of privilege points) according to the present invention is constructed as another system linked to the clearing system using the cash register 9. On the other hand, in this embodiment, the system is operated as the clearing system itself.
The outline of the system is the same as that of the above-described embodiment. That is, the contact type IC tag mobile phone is used only for authentication, and is constructed as a separate system from the existing system (system S2 in FIG. 1), and the in-facility ID corresponding to the identifier of the IC tag of the user's mobile phone is set. The point of assigning and assigning the data of the usage history (in this case, the billing amount for facility use) to the ID does not change in this embodiment.
The description will focus on the differences from the above embodiment. Matters not particularly mentioned are the same as those in the embodiment shown in FIGS.

  As shown in FIG. 7, the facility T in which the system S1 is installed is a plurality of store aggregates, and takes a form in which settlement is performed at one place after each store is used. For example, this facility T has a nail salon (store r1), a hair salon (store r2), a makeup salon (store r3), a foot care salon (store r4), and an esthetic salon (store r5) as stores. A user who uses each store collects all of the used stores at a clearing window r0 installed at an exit provided at one place when leaving the facility.

The system S1 includes the cash register 9 provided at the checkout counter r0, the server 100, the reader devices 10 ... 10 provided at the exits of the stores r1 to r5, and the reader devices 10 ... 10. The reader devices 10... 10 are connected to the server 100. In the embodiment shown in FIGS. 1 to 4, each reader device 10 includes the storage unit 2. In this embodiment, as shown in FIG. 7, each reader device 10 stores the storage unit 2. Instead, the server 100 is installed in the facility T, and the storage unit 2 is provided in the server 100.
That is, this system includes a plurality of reader devices 10... 10 installed in each store, input means 101 to 105, and a server 100 installed in the facility T. Each of the reader devices 10. The authentication unit 3, the search unit 4, the update unit 5, the display unit 6, the print unit 7, the connection unit 8, and the operation reception unit 11 are included, and the server 100 stores the memory. Means 2 are included. Each of the input means 101 to 105 is connected to the reader device 10 using the connection means 8, and can transmit the charge amount data at each store to the storage device 2 of the server 100 through the reader device.
As shown in FIG. 7, a network (LAN) is installed in the facility T, and each of the reader devices 10 ... 10 and the server 100 are connected to the network. A plurality of reader devices 10 are connected to one server 100. However, the present invention can be implemented by providing a plurality of servers 100, and the network topology can be changed from the illustrated one. .

  Also in this embodiment, the structure of the record of the data table stored in the storage means 2 is the same as that shown in FIGS. 5 and 6A and 6B. However, the data a2 of the record t2 in the second data table shown in FIG. 6B becomes history data of the usage fee (billing amount) instead of the point data.

The system operation flow is shown below.
This customer data providing method includes an entrance / exit management process at the clearing window r0 installed at the exit of the facility, and an entrance / exit management process at each of the stores r1 to r5 in the facility T.

(Entrance and exit to facility)
8 and 9 show a flow of an entrance / exit management process (hereinafter referred to as a facility entrance / exit management process) at the clearing window r0.
The facility entrance / exit management process includes an entrance management process shown in FIG. 8 and an exit management process shown in FIG.
As shown in FIG. 8, the admission management process includes an admission authentication request process A1, an authentication process B, a record creation process C1, and an admission check process H.
As shown in FIG. 7, the admission authentication request process A1 uses the staff P0 placed at the checkout counter r0 provided at the entrance to the facility T entering the facility T from outside the facility T. In this step, the user R is asked to hold the non-contact type IC-equipped mobile phone held by the user R over the reader device 10.

The authentication process B includes an identifier acquisition process B1 and a search process B2.
In the identifier acquisition step B1, the authentication unit 3 notifies the search unit 4 of the identifier of the IC tag read by the reader device 10 in the admission authentication request step A1, and the search unit 4 stores the identifier in the search unit 4. This is a step of temporarily storing in a section.
In the search step B2, the record t1 including the identifier of the IC tag acquired by the search unit 4 is searched from the first data table of the storage unit 2 provided in the server 100.

When the search unit 4 finds a record having the identifier of the corresponding IC tag from the data table (first data table) of the storage unit 2, the search unit 4 notifies the update unit 5 of the in-facility ID held by the record.
Receiving the notification, the update means 5 moves to the admission check process H, and in response to the corresponding record in the storage means 2 having the in-facility ID, the IC tag is added to the corresponding record in the storage means 2. Information (entry checked information) that the user P carrying the mobile phone has entered is added (a flag is set).

The search means 4 notifies the update means 5 that it did not find the record having the corresponding IC tag identifier from the data table (first data table) of the storage means 2.
The update means 5 that has received the notification that the corresponding record has not been found in the above, the record that stores the identifier of the IC tag and the new in-facility ID in the storage means 2 in the update step C Are created in the first data table and the second data table.
After the creation of the record, the process proceeds to the admission check process H, and the updating means 5 updates the newly created record by the user P who owns the IC tag mobile phone in the corresponding record in the storage means 2. Add information that you entered (set a flag).
Thus, the entrance management process is completed, and the user T can use each store in the facility T.

Next, the exit management process will be described. The exit management process includes an exit authentication request process A2, an authentication process B, a clearing process D, a printing process G, and an exit confirmation process I as shown in FIG. .
The exit authentication request process A2 is for the user R who is located at the clearing window r0 provided at the entrance to the facility T and is about to leave the facility T to leave the facility T. In this step, the mobile phone with a non-contact IC held by the user R is held over the reader device 10.
The authentication process B includes an identifier acquisition process B1 and a search process B2.
In the identifier acquisition step B1, the authentication unit 3 notifies the search unit 4 of the identifier of the IC tag read by the reader device 10 in the exit authentication request step A2, and the search unit 4 stores the identifier in the search unit 4. This is a temporary process of storing in the part.
In the search step B2, the record t1 including the identifier of the IC tag acquired by the search unit 4 is searched from the first data table of the storage unit 2 included in the server 100.
The search unit 4 notifies the update unit 5 of the in-facility ID of the record t1 including the identifier of the corresponding IC tag detected from the first data table of the storage unit 2.

The update means 5 that has received the notification moves to the checkout process D. The clearing process D includes a price calculation process D1 and a payment process D3.
In the price calculation step D1, the record t2 holding the in-facility ID notified from the second data table of the search means 4 is referenced, and the history data in the store held by the record t2, that is, the user R uses it. The updating means 5 displays all the usage charges at each store on the display 60 by the display means 6.
Looking at the display on the display 60, the staff P0 operates the cash register 9 to calculate the total amount of the usage fee at the store used by the user.

Then, in the payment process D3, the staff P0 asks the user R to pay the total amount of the usage fee of the store used in the facility T, and the user R settles.
After the liquidation, the information of the liquidated (payment amount) is sent from the cash register 9 to the reader device 10, and the updating means 5 through the connection means 8 stores the information in a corresponding record in the second data table of the storage means 2. Append to t2. The addition of the information that has already been cleared can be performed even if the staff P0 directly operates the reader device 10 and inputs it (from the operation receiving means 11).
In addition, the staff P0 operates the reader device 10 to shift to the above printing process G, and the receipt is printed by the printing means 7. The receipt can be printed by the cash register 9.

Note that, in the above price calculation step D1, the record t2 in the second data table holding the in-facility ID notified from the search means 4 is referred to, and the total of the history data that the record t2 has, that is, the facility T It is also possible to implement that the updating means 5 automatically calculates the total amount of usage at each store. In this case, the cash register 9 is unnecessary at the checkout counter r0.
Then, after the payment process D3 or the printing process G, in the exit confirmation process I, the operation of the operation accepting means 11 by the operation of the leader device 10 of the staff P0, the update means 5 and the entry check process H to the record Delete the added information (entry checked information) (unset the flag).
Thus, the exit management process is completed, and the user R can leave the facility T.

(Entry / exit to each store)
Next, between the entrance management process and the exit management process, the process in the store in the facility, that is, the store entrance / exit management process performed for each store shown in FIGS. 10 and 11 will be described.
In this facility T, for example, as shown in FIG. 7, when a user uses a nail salon (store r1), a hair salon (store r2), a makeup salon (store r3), or a foot care salon (store r4) The store entry / exit management process is performed for each of these stores used.

The store entrance / exit management process includes an entrance management process shown in FIG. 10 and an exit management process shown in FIG.
As shown in FIG. 10, the entrance management process includes an entrance authentication request process A3 and a check confirmation process B10.
In the room authentication request process A3, when a store staff, for example, a user R enters a nail salon (store r1), the staff P1 of the nail salon (store r1) sends a store r1 to the user R. The user R is requested to hold the mobile phone used for authentication when entering the facility to the reader device 10 installed at the entrance of the station. Thereafter, the process proceeds to the check confirmation step B10.

The check confirmation process B10 includes an identifier acquisition process B1, a search process B2, and an admission confirmation process B11.
In the identifier acquisition step B1, the authentication unit 3 notifies the search unit 4 of the identifier of the IC tag read by the reader device 10 in the room authentication request step A3, and the search unit 4 stores the identifier in the search unit 4. This is a step of temporarily storing in a section.
In the search step B2, the search unit 4 searches the first data table of the storage unit 2 included in the server 100 for the record t1 including the acquired identifier of the IC tag.
If the search unit 4 does not find the corresponding record from the data table of the storage unit 2 as a result of the search, the search unit 4 notifies the update unit 5 that the record has not been found. Receiving the notification, the updating unit 5 causes the display unit 6 to display on the display 60 that the record t1 having the corresponding tag is not in the first data table of the storage unit 2. The staff member P1 who sees the display rejects the user R from entering the store r1. Further, along with the refusal, the user P is urged to return to the checkout counter r0 and undergo the entrance management process.

On the other hand, when the search unit 4 finds the corresponding record from the first data table of the storage unit 2 as a result of the search, the search unit 4 notifies the update unit 5 of the in-facility ID of the record t1. Thereafter, the process proceeds to the admission confirmation process B11, and the updating means 5 determines whether or not admission check information (attached in the admission check process H in the admission management process) is added to the corresponding record (whether the flag is set). Check.
As a result of the confirmation, when the admission check information is not attached (the flag is not set), the search means 5 displays that the admission check is not made on the display 60 by the display means 6. The staff r1 who sees this display refuses the user R to enter the store r1. Further, along with the refusal, the user P is urged to return to the clearing window r0 to undergo the entrance management process.
As a result of the confirmation, when it is confirmed that the admission check information is attached (the flag is set), the search means 5 displays that the admission check is made on the display 60 by the display means 6. . The staff P1 who sees the display permits the user R to enter the store r1.
In this way, by confirming the admission check information, it is possible to prevent a person who has a plurality of IC tag-attached mobile phones from using the mobile phone separately and leaving without paying off.

Finally, the exit management process shown in FIG. 11 will be described.
The exit management process includes an exit authentication request process A4, an authentication process B, and an update process C as shown in FIG.
In the exit authentication request process A4, at the entrance of the store r1, the staff P1 is carrying the contactless IC mobile phone that the user R possesses to the user R who wants to leave the store r1 and that is authenticated when entering the store. In this step, the telephone is requested to be held over the reader device 10 again.
The authentication process B includes an identifier acquisition process B1 and a search process B2.
In the identifier acquisition step B1, the authentication unit 3 notifies the search unit 4 of the identifier of the IC tag read by the reader device 10 in the room authentication request step A4, and the search unit 4 temporarily stores the identifier in the storage unit of the search unit 4. It is a process of storing automatically.
In the search step B2, the record t1 including the identifier of the IC tag acquired by the search unit 4 is searched from the first data table of the storage unit 2 provided in the server 100.
The retrieval unit 4 notifies the update unit 5 of the in-facility ID held by the record t1 having the identifier of the corresponding IC tag detected from the first data table of the storage unit 2.

The update process C includes an in-store price calculation process C4 and a history provision process C5.
After the update unit 5 receives the notification of the in-facility ID, the process proceeds to the in-store price calculation step C4, and the update unit 5 enters a state of waiting for the data output from the input unit 101.
The updating unit 5 displays the standby state (waiting for input) on the display 60 by the display unit 6.
The staff P1 of the store r1 who sees this display operates the input means 101 of the store r1 to calculate the total amount of the usage amount of the user R at the store r1. The calculated amount data is sent from the cash register 9 to the update means 5 through the connection means 8 of the reader device 10.
The updating means 5 stores the amount data (history data) sent from the input means 101 in the history giving step C5 in the record t2 of the second data table having the corresponding in-facility ID.
The updating unit 5 displays the completion of the above processing on the display 60 by the display unit 6. The staff P1 who has seen the display permits the user to leave the store r1.
In the above update process C, the staff P1 operates the input means 101 to input the usage amount. However, the reader device 10 directly receives the input operation of the amount and calculates the usage amount. It can also be implemented. In this case, the input unit 101 is not necessary.

A user who has left the store r1 uses another store in the facility T, such as a hair salon (store r2), a makeup salon (store r3), a foot care salon (store r4), and an esthetic salon (store r5). Even in the case of doing, the exit management process similar to the above is performed. That is, the staff r2 to r5 of each store prompts the user R to authenticate when entering or leaving the room at each store. In addition, the usage amount at each store is accumulated in the storage means 2 of the server 100 from the leader device 10 of each store, and the user R can be liquidated together when leaving the facility as described above. .
In addition, although it entered in the facility T, also when leaving a facility without using any store, it leaves through an exit management process. This is because it is necessary to process admission check information.
In FIG. 7, the entrance to the facility T and the exit are shared, but the exit T and the entrance are separated, so that the facility T cannot be exited unless it always passes through the exit. It is preferable to lay out the inside.
Furthermore, the point grant system shown in FIG. 4 can be implemented together with the history data grant system (clearing system).
For example, after the history giving step C5 shown in FIG. 11, the bonus point addition or subtraction step shown in FIG. 4 may be performed.
In the system shown in FIG. 7, the server 100 has been described assuming only the storage unit 2, for example, a network hard disk. However, unlike such an embodiment, the search unit 4 and the update unit 5 include The present invention can also be implemented as what is provided on the server 100 side.

The input means 101-105 need only be able to input the amount charged to the user to the storage means 2 of the server 100 at each store, and the cash transfer function provided in the cash register is not necessary. This is because using this system makes it unnecessary to send and receive cash for each store. Therefore, the input means 101-105 should just be provided with the numeric keypad and the calculation function at least. However, if the reader device 10 has such a function, it is not necessary to prepare the input means 101 to 105 separately. In addition, as described above, since clearing work is not performed between the user and the staff at each store, as the input means 101 to 105, those having only the above functions may be adopted. It is also possible to adopt.
In each of the above-described embodiments, the reader device 10 is connected to the cash register 9 by wire. However, the reader device 10 may perform wireless communication.
Further, the system can be used for attendance management at school, cram school, vocational school, etc., or attendance management, not limited to stores such as the above supermarkets and beauty salons. It can also be used for managing the use of office equipment such as office copies and PCs, and can also be used in rental shops.

As mentioned above, by adopting a PC as the cash register 9 and connecting an IC tag reader as a peripheral device marketed to the PC, the dedicated reader device 10 as described above is not prepared. In both cases, a system according to the present invention can be constructed. For example, in a PC in which Windows (registered trademark) is introduced as an operating system, it is possible to purchase a non-contact IC tag reader driver (dll / dynamic link library) that is commercially available as a peripheral device. Yes, even in a system that does not use Edy, the reader can read the identifier (IDm) of the non-contact IC tag.
As described above, the present invention constructs a system for providing customer data such as usage history management that does not require pre-registration by using a non-contact type wireless IC tag held by the user as described above. Is.

It is explanatory drawing of the system which concerns on this invention. It is explanatory drawing which shows the structure of the said system which concerns on this invention. It is explanatory drawing which shows the example of operation | movement of the said system. It is explanatory drawing which shows the flow of the method using a system. (A) is explanatory drawing which shows the record t1 of the 1st data table stored in the memory | storage means 2 of the said system, (B) assign | provided (stored) in-facility ID to the record t2 of the said 1st data table It is explanatory drawing which shows a state, (C) is explanatory drawing which shows the state which assign | provided (stored) private ID to the record t2 of the said 1st data table. (A) is explanatory drawing which shows the record t2 of the 2nd data table stored in the memory | storage means 2 of the said system, (B) gave (stored) privilege point data to the record t2 of the said 2nd data table It is explanatory drawing which shows a state, (C) is explanatory drawing which shows the record t3 of the 3rd data table stored in the server connected to the internet. It is a schematic plan view which shows the general | schematic cross-sectional state of the plant | facility T based on other embodiment of this invention. It is explanatory drawing which shows the flow of the method which concerns on embodiment of FIG. It is explanatory drawing which shows the flow of the method which concerns on embodiment of FIG. It is explanatory drawing which shows the flow of the method which concerns on embodiment of FIG. It is explanatory drawing which shows the flow of the method which concerns on embodiment of FIG.

DESCRIPTION OF SYMBOLS 1 Portable goods 2 Memory | storage means 3 Authentication means 4 Search means 5 Update means 6 Display means 7 Printing means 8 Connection means

Claims (3)

The customer ID for identifying the customer in the store is used, and when the customer enters or leaves the store or at the settlement at the facility, the customer's points and index data for the customer are recorded. In the customer data granting method given to the ID ,
Other systems that use mobile devices with IC tags for authentication, and separate systems,
For the separate system, a storage device that is physically independent of the portable product and includes a storage unit that holds a data table, an authentication unit, a search unit that searches the data table, and a data table update unit is used. ,
Install the above separate system in the store,
By the above-mentioned authentication means, at the time of payment, an identifier used in another system provided in the IC tag of the portable item is acquired from the customer's portable item, and information other than the identifier is not acquired,
At the time of payment, the search means searches the ID of the customer corresponding to the identifier from the data table held by the storage means, and when the search means detects the corresponding customer ID, the update means Rewrite record points or customer history data,
If the search means cannot detect the corresponding customer ID, the update means uses the identifier that is used in the other acquired system as the first facility use and the customer different from the identifier corresponding to the identifier. The above-mentioned data table for storing a record having the ID of the customer and the data of the customer's already acquired points or the history data of the customer, and the customer's personal information other than the identifier is not stored in the data table. And
By identifying the customer in the store without forcing the customer to register personal information by using the identifier obtained from the customer's portable goods and the above ID of the customer,
Apart from the separate system, a server connected to a network such as the Internet is prepared, and the data table held by the storage means is uploaded to the server,
In the data table uploaded to the server, the user's private ID can be added to the user by accessing the user.
When the private ID is input, the server searches for the private IDs of all the users from the data table uploaded to the server, and the input private ID is included in the private IDs of all the users. A customer data providing method characterized by prohibiting addition of the name to the data table when the same item is detected . The data table of the storage means stores random data as a password,
Give the password to the user as a printout on a piece of paper at the store,
2. The customer data providing method according to claim 1, wherein when the user accesses the data table uploaded to the server, the user is requested to input the password together with the customer ID, and the access is restricted. 3. The customer data providing method according to claim 1, wherein a user can access the server and add personal information of the user.

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