JP4264714B2 - Vehicle operation status management system and server - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a vehicle operation status management system and a server for managing the operation status of pick-up vehicles including school buses such as kindergartens and elementary schools by a server of a management center.
[0002]
[Prior art]
Conventionally, pick-up vehicles such as buses that are operated so as to arrive at a stop at a predetermined time are widely used in kindergartens, elementary schools, and elderly care services. When using a bus that operates on such a fixed circuit at a specified time, the user must know in advance when the bus will arrive at the nearest stop using a timetable, etc. It is common to go to the stop before the time and wait for the bus at the stop until the arrival time.
[0003]
However, transportation such as buses may not operate as scheduled due to traffic congestion. Even if the bus does not arrive at the arrival time due to traffic congestion etc., the user had no way to grasp the operation status, so it did not know how late it arrived and had to wait with anxiety . In addition, there are many users of such transport facilities that are particularly susceptible to the effects of temperature and weather, such as kindergarten children, children, and the elderly. There was a problem that could be the cause of defects.
[0004]
In order to solve such a problem, a system capable of managing the operation status of transportation facilities on time by using network communication has been disclosed (for example, Patent Document 1).
[0005]
[Patent Document 1]
Japanese Patent Laid-Open No. 2003-16586
[Problems to be solved by the invention]
The above system updates the operation management data registered in the data registration means that the arrival at the stop is likely to be delayed and that the user side does not use transportation due to poor physical condition etc. Reflected. Then, passengers and users of the transportation facility can access the updated operation management data by using the portable terminal so that the operation status and usage status can be grasped.
[0007]
In the above system, each user can know the waiting time in advance by grasping the operation status and usage status of the transportation system, so the problem of having to wait for the arrival of the bus for a long time with anxiety can be solved However, since the user information of each user is only about whether or not to use transportation, it is difficult to provide more detailed services to users of transportation.
[0008]
Although the users who regularly travel around the circuit such as kindergartens, elementary schools, and elderly care services are relatively limited, as mentioned above, the users of such transportation are kindergarten, children, and elderly people. When the physical condition of the user suddenly becomes poor because the personal information of each user cannot be grasped despite the fact that there are many users who are physically weak It is not possible to deal with the problem or to make an emergency call to parents such as children quickly.
[0009]
Therefore, the present invention is a vehicle capable of grasping the operation status of a pick-up vehicle such as a school bus in kindergarten, elementary school, etc., and other vehicles that generally travel around the circuit, and providing a service based on user information of each user. An object is to provide an operation status management system and a server.
[0010]
[Means for Solving the Problems]
In order to achieve the above object, the vehicle operation status management system of the present invention is a vehicle operation status management system that manages the operation status of vehicles used by a plurality of contracted users.
An occupant terminal that is connectable to a network and is operated by an occupant of the vehicle;
A plurality of user terminals that can be connected to the network and are operated by the respective users;
Control means for transmitting usage status information including information on usage mode of the vehicle of each user, user information including at least personal information of each user, and operating status of the vehicle mounted on the vehicle Storage means for storing at least operation status information that is information related to the operation status of the vehicle and the operation schedule of the vehicle transmitted from the terminal for passengers;
An arrival time calculating means for calculating the time and time required for the vehicle to arrive at the next destination based on the operation status information;
The time and time calculated by the arrival time calculating means are transmitted to the user terminal, and are operated by an administrator who manages the operation of the vehicle, including transmission means for transmitting the user information to the passenger terminal. It is, possess a management server connectable to the network,
The vehicle is used for pick-up, and the personal information includes data on the constitution and physical condition of the user, and information on a past countermeasure method in the case where the user is in a poor physical condition.
[0011]
As described above, the vehicle operation status management system of the present invention uses the vehicle operation status information and the user information to manage the vehicle operation status by the management server, so that the user can arrive at the vehicle. The time can be grasped, and the side operating the vehicle can grasp whether or not the user uses the vehicle. In addition, since each user's personal information is included in the user information in addition to the vehicle usage information by each user, a service related to the use of the vehicle based on the personal information of each user is provided. Is possible.
[0012]
In addition, the vehicle operation status management system of the present invention is used for picking up a vehicle, and personal information includes data related to the user's constitution, physical condition, and past measures when the user is in poor physical condition. Contains information about the method. For this reason, it becomes possible to take emergency measures based on information about the health of the user, such as when the user is in poor health during the transfer.
In the vehicle operation status management system of the present invention, the usage pattern information may include information stored in the storage unit in advance and information transmitted from the user terminal.
[0014]
The server used in the vehicle operation status management system of the present invention is used in a vehicle operation status management system that manages the operation status of vehicles used for pick-up by a plurality of contracted users, and manages the operation of the vehicles. Server operated by
It is connectable to a network, usage form information including information on the usage form of the vehicle of each user, data on the physical constitution of the user, physical condition data, and past data when the user is in poor physical condition User information including at least personal information including information on a coping method , and a control unit that is mounted on the vehicle and transmits the operation status of the vehicle, and a terminal that can be operated by a passenger of the vehicle and connected to the network. Storage means for storing at least operation status information that is information relating to the operation status of the vehicle and the operation schedule of the vehicle transmitted from a passenger terminal;
An arrival time calculating means for calculating the time and time required for the vehicle to arrive at the next destination based on the operation status information;
The time and time calculated by the arrival time calculating means are transmitted to a user terminal that is connectable to the network and is operated by a user, and the user information is transmitted to the passenger terminal. And transmitting means.
[0015]
DETAILED DESCRIPTION OF THE INVENTION
Next, embodiments of the present invention will be described with reference to the drawings.
[0016]
This embodiment demonstrates the example which applied the vehicle operation condition management system of this invention to the pick-up bus of a kindergarten.
[0017]
FIG. 1 shows a system configuration diagram of an example of a vehicle operation status management system of the present invention. FIG. 2 is a flowchart showing an example of operation in the vehicle operation status management system of the present invention.
[0018]
In the following explanation, for the sake of simplicity, the course that the shuttle bus 1 circulates is limited to the A to C districts, and after traveling in the order of the A, B, and C districts, the final destination is the kindergarten. To do.
[0019]
In the present embodiment, a shuttle bus 1 provided with a control device 4 that is operated by an occupant 2 having a portable terminal 3 and communicates that the bus has departed for the next destination, and the shuttle bus 1 is operated. And a mobile terminal A1a possessed by a user in a plurality of districts using the pick-up bus 1 and a management center 20 having a server 21 for managing data such as user information and operation status, which will be described later. ~ C2a and the kindergarten 10 provided with the terminal 11, which is the user's destination, the portable terminal 3, the control device 4, the server 21, the portable terminals A1a to C2a, and the terminal 11 can be connected to the network 100. It is.
[0020]
The server 21 of the management center 20 may be realized using a personal computer, a workstation, or other computers. When the Internet is used as the network 100, it may be realized using a WWW server.
[0021]
The mobile terminals 3 and A1a to C2a in this system are mobile phones that have a function that can be connected to a network, PDA (Personal Digital Assistants), etc. that can be carried by the user, as well as fixed telephones in each home, A personal computer may be used.
[0022]
The control device 4 of the pick-up bus 1 sends a signal for notifying that the pick-up bus 1 has departed from each meeting place by operating the passenger 2 to the server 21 of the management center 20 as operation status data 1a. 100 has a function of transmitting via 100. The control device 4 is provided with, for example, push buttons arranged in the order of the gathering places on the operation surface of the control device 4. The push buttons are sequentially pushed when the occupant 2 leaves each gathering place. The operation status data 1a may be transmitted to the management center 20 by going.
[0023]
The server 21 of the management center 20 includes data in a management book 12 which will be described later, an operation schedule of the pick-up bus 1, operation status data 1a transmitted from the pick-up bus 1, guardians A1 to C2, and children A1 ′ to Based on the storage means 21a for storing the user data of C2 ′, the data in the management book 12 stored in the storage means 21a, the operation schedule of the pickup bus 1, the operation status data 1a, and the user data, Confirmation means 21b for confirming the delay status of the bus 1 and user requirements, arrival time calculation means 21c for calculating the arrival time of the pick-up bus 1 to the next meeting place, items confirmed by the confirmation means 21b, arrival Notification means 21d for notifying the arrival time calculated by the time calculation means 21c to the portable terminal 3 of the passenger 2 of the shuttle bus 1, the terminal 11 of the kindergarten 10, and the portable terminals A1a to C2a of the respective users To.
[0024]
Next, an operation example of the vehicle operation status management system of the present invention will be described using the flowchart shown in FIG.
[0025]
In the operation of the vehicle operation status management system of the present invention, first, user information related to the parents A1 to C2 and the children A1 ′ to C2 ′ in the areas A to C is registered in the management book 12 of the kindergarten 10. In this user information, in addition to the use time of the pick-up bus 1 and the meeting place to be used, for example, blood type, allergic constitution, etc., data on physical condition, and past countermeasures in case of poor physical condition Data on the health status of each parent A1-C2 and kindergarten A1'-C2 ', such as methods, and emergency contact information can be included as needed.
[0026]
Parents A1-C2 who use the pick-up bus 1 for pick-up of the children A1'-C2 'to the kindergarten 10, which district's meeting place will be used, and at what time will the pick-up bus 1 be used, Data regarding the health status of parents and children, emergency contact information, etc. are registered as user data in the management book 12 of the kindergarten 10 (S01).
[0027]
User data registered in the management book 12 is transmitted from the terminal 11 of the kindergarten 10 to the management center 20 via the network 100 and stored in the storage means 21a of the server 21 (S02).
[0028]
As described above, the user data is stored in the storage unit 21a of the server 21, so that the vehicle operation status management system of the present embodiment can be used.
[0029]
Next, the operation flow of the vehicle operation status management system of this embodiment will be described.
[0030]
First, when the pick-up bus 1 leaves the kindergarten 10, the departure button of the control device 4 is pressed to contact the first meeting place in the A district. Thereby, the control apparatus 4 transmits that the pick-up bus 1 departed from the kindergarten 10 to the server 21 of the management center 20 as operation status data 1a (S1).
[0031]
The server 21 of the management center 20 that has received the fact that the shuttle bus 1 has departed from the kindergarten 10 as the operation status data 1a compares the operation schedule of the storage means 21a with the operation status data 1a by the confirmation means 21b. The confirmation means 21b confirms whether or not the pick-up bus 1 departs at the scheduled time. Further, the server 21 calculates the arrival time at the meeting place in the A district by the arrival time calculating means 21c, the notification means 21d determines that the pick-up bus 1 has left the kindergarten 10, and Is notified to the mobile terminals A1a to C2a of the respective users (S2).
[0032]
Each of the parents A1 to C2, who are the users who have received the notification, confirms the arrival time and stands by with the children A1 ′ to C2 ′ at the meeting place. Here, for example, when the guardian A1 and the child A1 ′ cannot go to the meeting place, the fact is transmitted from the portable terminal A1a to the server 21 of the management center 20 (S3). At this time, the reason why it is not possible to go to the meeting place, for example, the reason that the child A1 ′ caught a cold may be attached and transmitted. On the other hand, the guardian A2 transmits to the server 21 of the management center 20 using the portable terminal A2a that the pick-up bus 1 is used (S4).
[0033]
The server 21 of the management center 20 stores the fact that the guardian A1 and the child A1 ′ transmitted from the portable terminal A1a cannot go to the meeting place and the reason thereof in the storage means 21a, and also the terminal 11 of the kindergarten 10 And it transmits to the portable terminal 3 which the passenger | crew 2 of the pick-up bus 1 has (S5, S5 ').
[0034]
The pick-up bus 1 that arrived at the meeting place in the A district at the scheduled time carries only the child A2 'brought by the guardian A2, and from the meeting place in the A district without waiting for the guardian A1 and the child A1'. depart. At this time, the occupant 2 of the pick-up bus 1 notifies the server 21 of the management center 20 by depressing the departure button of the control device 4 that he / she has left the meeting place of the A district (S6).
[0035]
The server 21 of the management center 20 that has received that the pick-up bus 1 has departed from the meeting place of the A area as the operation status data 1a, compares the operation schedule of the storage means 21a with the operation status data 1a by the confirmation means 21b. The confirmation means 21b confirms whether the pick-up bus 1 departs from the meeting place in the A district at the scheduled time, and the arrival time calculation means 21c calculates the arrival time at the meeting place in the B area. The notifying means 21d notifies each user's portable terminal B1a, B2a that the pick-up bus 1 has left the meeting place of the A district and when it is scheduled to arrive at the meeting place of the B district (S7).
[0036]
The guardians B1 and B2 having received notification that the pick-up bus 1 departs from the meeting place of the A district and arrives at the meeting place of the B district at the scheduled time on the portable terminals B1a and B2a. The fact that the pick-up bus 1 is used is transmitted to the server 21 of the management center 20 by the portable terminals B1a and B2a (S8), and is waited at the meeting place of the B district together with the children B1 ′ and B2 ′.
[0037]
The server 21 of the management center 20 indicates that the guardian B1 and the child B1 ′, the guardian B2 and the child B2 ′ are waiting at the meeting place in the B district, and the passenger 11 of the kindergarten 10 and the pick-up bus 1 Is transmitted to the portable terminal 3 possessed by (S9).
[0038]
The pick-up bus 1 that arrives at the meeting place in the B district at the scheduled time departs from the gathering place in the B section with the children B1 'and B2' brought by the guardians B1 and B2. At this time, the occupant 2 of the pick-up bus 1 notifies the server 21 of the management center 20 by depressing the departure button of the control device 4 that the meeting place of the B district has been departed (S10).
[0039]
The server 21 of the management center 20 that has received the fact that the pick-up bus 1 has departed from the meeting place of the B area as the operation status data 1a, compares the operation schedule of the storage means 21a with the operation status data 1a by the confirmation means 21b. Confirming whether or not the pick-up bus 1 departed from the meeting place in the B district at the scheduled time, and calculating the arrival time at the meeting place in the C area using the arrival time calculating means 21c. The notification means 21d notifies each user's mobile terminals C1a and C2a and the terminal 11 of the kindergarten 10 that the pick-up bus 1 has departed from the meeting place in the B area and when it is scheduled to arrive at the meeting place in the C area. (S11).
[0040]
Here, it is assumed that a traffic jam has occurred on the way from the meeting place of the B district to the meeting place of the C district. In this case, the occupant 2 notifies the server 21 of the management center 20 that the arrival of the pick-up bus 1 at the meeting place of the C area is likely to be delayed from the scheduled time due to traffic congestion (S12). ).
[0041]
The server 21 of the management center 20 that has received notification that the arrival of the pick-up bus 1 at the meeting place of the C district is delayed from the scheduled time, the operation schedule table stored in the storage means 21a, the past operation status data 1a. The arrival time calculation means 21c calculates the arrival time of the pick-up bus 1 to the meeting place of the C district, and the arrival time of the pick-up bus 1 to the meeting place of the C district calculated by the arrival time calculation means 21c. For example, the notification means 21d notifies the mobile terminals C1a and C2a of each user and the terminal 11 of the kindergarten 10 that the delay is 10 minutes (S13).
[0042]
Notification that the pick-up bus 1 departed from the meeting place in the B district at the scheduled time on the mobile terminals C1a and C2a, but was delayed by 10 minutes from the scheduled time to the meeting place in the C area due to traffic congestion on the way The guardian C1 and the child C1 ′, the guardian C2 and the child C2 ′ who have received the request wait at the meeting place of the C district according to the arrival time of the pick-up bus 1, and inform the server 21 of the management center 20 to that effect. (S14).
[0043]
The server 21 of the management center 20 confirms that the guardian C1 and the child C1 ′, the guardian C2 and the child C2 ′ are waiting at the meeting place of the C district according to the delay time and the terminal 11 of the kindergarten 10 It transmits to the portable terminal 3 which the passenger | crew 2 of the bus 1 has (S15).
[0044]
The pick-up bus 1 that arrives 10 minutes later than the scheduled time carries the children C1 ′ and C2 ′ brought by the guardians C1 and C2, and departs from the meeting place of the C district. At this time, the occupant 2 of the pick-up bus 1 notifies the server 21 of the management center 20 by depressing the departure button of the control device 4 that he / she has left the meeting place of the C area (S16).
[0045]
The server 21 of the management center 20 that has received that the pick-up bus 1 has departed from the meeting place of the C area as the operation status data 1a, compares the operation schedule of the storage means 21a with the operation status data 1a by the confirmation means 21b. The confirmation means 21b confirms whether the pick-up bus 1 departs from the meeting place of the C district at the scheduled time, calculates the arrival time to the kindergarten 10 by the arrival time calculation means 21c, and notifies the means 21d. The terminal 11 of the kindergarten 10 is notified that the pick-up bus 1 has left the meeting place of the C district and that it is scheduled to arrive at the kindergarten 10 with a delay of 10 minutes (S17, S17 ').
[0046]
Here, when the child C2 'becomes unwell in the middle of the transfer from the C district to the kindergarten 10, the occupant 2 notifies the server 21 of the management center 20 to that effect from the portable terminal 3 (S18).
[0047]
The server 21 of the management center 20 that has received the notification notifies the portable terminal 3 of the occupant 2 of the health condition data relating to the child C2 ′ stored in the storage means 21a and is similar to the child C2 ′ in the past. If an example is stored in the storage unit 21a, a corresponding example at that time is also transmitted. Further, the server 21 of the management center 20 confirms that a signal indicating that the child C2 ′ is in a poor condition during the pick-up is transmitted from the portable terminal 3 of the passenger 2 to the portable terminal C2a of the guardian C2 and the terminal 11 of the kindergarten 10. , And the emergency contact terminal etc. (S19, S19 ′).
[0048]
After the occupant 2 who has received a past response example is dealt with by first aid, etc., when the pick-up bus 1 arrives at the kindergarten 10, it is operated that the occupant 2 has arrived at the kindergarten 10 by the control device 4. The status data 1a is transmitted to the server 21 of the management center 20 (S20).
[0049]
The server 21 of the management center 20 that has received the arrival of the pick-up bus 1 at the kindergarten 10 as the operation status data 1a stores it in the storage means 21a and the pick-up bus 1 has arrived at the kindergarten 10 by the notification means 21d. This is notified to each user's portable terminal A1a-C2a (S21, S21 ').
[0050]
As described above, each of the parents A1 to C2 and the children A1 ′ to C2 ′ can know whether the pick-up bus 1 arrives at the meeting place as planned or arrives at a scheduled time. It is possible to reduce discomfort and anxiety about the pick-up bus 1 that does not arrive even if it becomes.
[0051]
In addition, data related to the health status of each of the parents A1 to C2 and the children A1 ′ to C2 ′, such as blood type, allergic constitution, physical condition data, and past treatment methods in the case of poor physical condition, Since the emergency contact information can be included as necessary, even when any of the children A1 ′ to C2 ′ becomes unwell during the pick-up, a quick response is possible.
[0052]
For example, when the child C2 ′ becomes unwell during the pick-up, the occupant 2 notifies the server 21 of the management center 20 of the fact from the portable terminal 3. The server 21 of the management center 20 that has received the notification notifies the portable terminal 3 of the occupant 2 of the health condition data relating to the child C2 ′ stored in the storage means 21a and is similar to the child C2 ′ in the past. If an example is stored in the storage unit 21a, a corresponding example at that time is also transmitted. Further, the server 21 of the management center 20 informs the guardian C2, the terminal 11 of the kindergarten 10, and the emergency communication that the signal indicating that the child C2 'is in a poor condition during the pick-up is transmitted from the portable terminal 3 of the passenger 2. Notify the other party.
[0053]
As described above, according to the present system, the server 21 of the management center 20 holds the user data in advance because the user is limited in addition to eliminating the discomfort due to the delay of the shuttle bus. This makes it possible to provide more detailed services.
[0054]
Note that the notification from the server 21 side of the management center 20 may be made individually according to the notification contents as described above, or various communication items such as future operation schedules of the pick-up bus 1. When contacting the user, it may be a simultaneous communication. Further, this simultaneous communication may be made for each district or group registered in the management book 12.
[0055]
In addition, the management center in this system may be operated by a company that owns a vehicle that patrols the circuit and performs a circuit service, or belongs to a management company that performs management operations according to this system. Alternatively, in the case of this embodiment, the kindergarten may function as a management center.
[0056]
In the present embodiment, an example of a shuttle bus that transfers a child to a kindergarten has been shown, but the system of the present invention is similarly applied when using a traveling bus such as another school bus or an elderly welfare bus. Can be applied.
[0057]
Further, the present invention can be applied to a reserved bus by a user who is not a regular user but limited for a certain period of time. For example, when the route is determined in general, such as school trips and sightseeing trips, the user registers user data even when the meeting place and time are changed, or when the user's physical condition is poor. Therefore, the system of the present invention can be similarly applied.
[0058]
Furthermore, this system can be applied not only to the relationship between buses and limited passengers, but also to home route collection work such as the relationship between home delivery trucks that circulate on a regular route and customers who request delivery of packages. Is possible. In this case, as the user data, the contents, quantity, presence / absence of luggage at the collection destination are registered. For example, if there is no luggage to be collected today, if there is more luggage than usual, traffic congestion Thus, it is possible to confirm by notification from the server 21 of the management center 20 that the occupant does not contact the collection destination each time, such as a delay in the collection time.
[0059]
【The invention's effect】
As described above, according to the present invention, by managing the vehicle operation status by the management server, each user side can easily grasp whether the vehicle arrives on time. Thus, there is no need to wait for the vehicle to arrive for a long time, and the side operating the vehicle can grasp whether or not the user uses the vehicle from the user information. In addition, by making it possible to use personal information such as the health status of each user during management by the management server, it is possible to provide a more detailed service to the user.
[Brief description of the drawings]
FIG. 1 is a system configuration diagram of an example of a vehicle operation status management system of the present invention.
FIG. 2 is a flowchart showing an example of operation in the vehicle operation status management system of the present invention.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 Pick-up bus 1a Operation status data 2 Passenger 3 Portable terminal 4 Control apparatus 10 Kindergarten 11 Terminal 12 Management book 20 Management center 21 Server 21a Storage means 21b Confirmation means 21c Arrival time calculation means 21d Notification means 100 Network A1, A2, B1, B2, C1, C2 Parents A1a, A2a, B1a, B2a, C1a, C2a Mobile terminals A1 ′, A2 ′, B1 ′, B2 ′, C1 ′, C2 ′

Claims (3)

In the vehicle operation status management system that manages the operation status of vehicles used by multiple contracted users,
An occupant terminal that is connectable to a network and is operated by an occupant of the vehicle;
A plurality of user terminals that can be connected to the network and are operated by the respective users;
Usage mode information including information related to the usage mode of the vehicle of each user, user information including at least the personal information of each user, and control means mounted on the vehicle for transmitting the operation status of the vehicle; Storage means for storing at least operation status information that is information relating to the operation status of the vehicle and the operation schedule of the vehicle transmitted from the passenger terminal;
An arrival time calculating means for calculating the time and time required for the vehicle to arrive at the next destination based on the operation status information;
By the manager who manages the operation of the vehicle, the transmission means transmitting the time and time calculated by the arrival time calculating means to the user terminal and transmitting the user information to the passenger terminal. is operated, it possesses a management server connectable to the network,
The vehicle is used for pick-up, and the personal information includes data on the constitution and physical condition of the user, and information on past countermeasures when the user is in poor physical condition. Operation status management system.   The vehicle operation status management system according to claim 1, wherein the usage pattern information includes information stored in the storage unit in advance and information transmitted from the user terminal. In a server that is used in a vehicle operation status management system that manages the operation status of vehicles used for pick- up by a plurality of contracted users, and that is operated by an administrator that manages the operation of the vehicle,
It is connectable to a network, usage form information including information on the usage form of the vehicle of each user, data on the physical constitution of the user, physical condition data, and past data when the user is in poor physical condition User information including at least personal information including information on a coping method , and a control unit that is mounted on the vehicle and transmits the operation status of the vehicle, and a terminal that can be operated by a passenger of the vehicle and connected to the network. Storage means for storing at least operation status information that is information relating to the operation status of the vehicle and the operation schedule of the vehicle transmitted from a passenger terminal;
An arrival time calculating means for calculating the time and time required for the vehicle to arrive at the next destination based on the operation status information;
The time and time calculated by the arrival time calculating means are transmitted to a user terminal that is connectable to the network and is operated by a user, and the user information is transmitted to the passenger terminal. And a transmission means.

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