JP3445863B2 - Building group remote management device - Google Patents

Description

Description: BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a building group remote management apparatus for remotely managing equipment installed in a plurality of buildings for each specific building. 2. Description of the Related Art A conventional remote control device for a building group of this kind is:
As described in Japanese Patent Application Laid-Open No. 61-121551, a terminal device is provided in a building where equipment such as an air conditioner and an elevator are arranged, and a plurality of terminal devices are provided.
It is configured such that it is connected by a telephone line to a center device of a remote management device provided in a service company or the like that processes abnormalities of equipment in a building. [0003] In this configuration, the terminal device electrically monitors the facility equipment, and when an abnormality occurs, the center device via a telephone line is sent to the center device to identify the building monitored by the terminal device. The information and the abnormality information are transmitted as a data signal. The center device receiving this data signal,
Based on the received data signal, the stored building information and equipment information are read out, and the information and contact information on the building equipment in which the abnormal condition has occurred are read out from the storage device and output to the reception data display device and the reception data printing device. I do. [0004] An operator who handles the center device looks at the abnormal information displayed on the received data display device,
Contact the necessary department (for example, the sales office in charge of the building) to take appropriate measures, and if necessary, service personnel go to the building where the abnormal situation has occurred to repair the equipment and repair the equipment. They had been working and had high quality equipment management. [0005] Generally, the advantage of remote equipment monitoring of building equipment is that personnel (administrators, security guards, etc.) responding to abnormalities of the equipment do not reside on the building side. ,
By disposing a monitoring center device and a corresponding person for each site divided into a certain area, it is possible to reduce the cost associated with handling abnormalities of equipment. In this case, the monitoring center device has different personnel and bases to respond to abnormalities depending on the time of day and night on weekdays, holidays, and the type of building equipment being monitored. It is necessary to properly arrange the monitoring center device and the corresponding personnel in order to ensure accuracy. In addition, since the operation status of each facility in a large number of buildings is monitored, continuous operation is required for 24 hours. Therefore, use of highly reliable devices and avoidance of obstacles such as a dual system configuration (backup) are required. Need a solution,
It is a huge and expensive facility. In the above-mentioned conventional building remote management device, the objects to be managed are a large-scale estate, a group of factories,
Buildings are scattered in prefectures and other areas, and there are various types of monitoring, from large-scale to small-scale ones. In many cases, it is not profitable to reduce costs by eliminating the need for resident personnel, and this is the biggest factor that makes it impossible to shift the monitoring of building equipment to remote monitoring regardless of the difficulty in securing personnel. SUMMARY OF THE INVENTION An object of the present invention is to solve the above-mentioned problems in the prior art, and to deal with abnormalities in equipment of a small group of buildings without setting up expensive equipment. -It is an object of the present invention to provide a building group remote management device that can flexibly cope with a change in a response system depending on the type of building equipment that is monitored, such as equipment requiring disaster prevention and specialized knowledge, or general equipment. [0008] In order to achieve the above object, the present invention provides a terminal device provided in each of a plurality of buildings, for detecting an abnormality in equipment of the building, and a terminal device for detecting the abnormality of the equipment. Is connected via a communication line, receives anomaly detection information from the terminal device, and has a database for storing data on the plurality of buildings. Based on the database and the anomaly detection information, a database for distribution is provided. Abnormal
In a remote management device comprising a monitoring center device having a function of editing information, a monitoring device of a building management company of another company connected to the monitoring center device via a communication line is arranged, and Is the abnormality information
During the daytime on weekdays, the monitoring device of another building management company
Night and holidays are distributed to the monitoring center equipment
A time zone switching device for holding distribution destination switching information for controlling, a content switching device for holding switching information for distribution control based on the content of the abnormality information, the time zone switching device, and the content Based on the information held with the switching device, the abnormal information is transmitted to other companies' building during the daytime on weekdays.
In the monitoring equipment of the company, on weekdays nights and holidays, the monitoring
It is characterized by comprising a distribution control device for performing distribution control in each of the center devices . According to the present invention, as described above, the monitoring center device receives abnormality detection information from a terminal device provided in a certain building, and stores the received abnormality detection information. The information created based on the database is discriminated and processed by the monitoring center device by referring to the information according to the time zone and the content of the detected information, and by the information transmitted to the base where the appropriate responder is located. As described above, the switching device for each time zone, the switching device for each detection information content, and the distribution control device for controlling the distribution make it possible to always take appropriate measures according to the reception time and the content of the report from the terminal. An embodiment of a building group remote management apparatus according to the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing an embodiment of a building group remote management apparatus according to the present invention. The building group remote management device shown in this figure includes terminal devices 2a monitoring facility equipment provided in each building of a large building group A, terminal devices 2b of a small building group B, and the like. Communication lines 3a, 3b
Building management company 1 that is connected via
A monitoring center device 10 of A and a monitoring device 30 of a building management company 1B that manages the building group B. The monitoring center device 10 of the building management company 1A
Is a communication device 11a that communicates with each terminal device 2a via the communication line 3a (the building group A is a large-scale building group, so a plurality of communication devices 11a are provided), and abnormal information is edited. Processing device 12, storage device 13 for holding information necessary for abnormality information, monitoring operation device 1 for displaying edited abnormality information and performing various input operations and the like.
4. Printing device 15 for printing abnormal information, etc., terminal device 2b
Communication device 11b for communicating with the communication line 3b via the communication line 3b,
A processing device 16 for editing the abnormal information from the communication device 11b, a monitoring operation device 14 for monitoring the edited information, a printing device 15 and a distribution control device 21 for switching the distribution to a building management company of another company. Time-based switching device 17 for holding switching information for controlling distribution, alerting-specific switching device 18 for holding switching information for controlling delivery based on alert content, and building management company 1
Distribution device 1 to send to monitoring device 30 of B via communication line 4
9 and a facsimile 20 for sending the edited abnormality information to the monitoring device 30 of the building management company 1B. On the other hand, the monitoring device 30 of the building management company 1B
Is a communication device 31 for receiving the abnormality information from the monitoring center device 10, a display console 32 for displaying the received abnormality information and performing an input operation and the like, a printing device 33 for printing the abnormality information, and the like. A facsimile 34 for receiving is provided. Next, the operation of this embodiment will be described. Building group A
When an abnormality occurs in the equipment of a certain building monitored by the terminal device 2a, the terminal device 2a creates abnormal data and executes the connection processing with the communication device 11a of the monitoring center device 10 through the communication line 3a. Do through. Terminal device 2a
Transmits the abnormal data created when the connection process is completed to the communication device 11a via the communication line 3a. The processing device 12 receiving this abnormal data via the communication device 11a
Is information based on each building such as building recognition information, facility information, and monitoring contents held in the storage device 13 based on each code included in the abnormal data, a corresponding method for each facility device, and a corresponding result. Information common to each building, such as a name, is searched for, error information is edited based on the information, and the error information is sent to the monitoring operation device 14 and the printing device 15. The monitoring and operating device 14 converts the transmitted abnormal information into display information, and the printing device 15 converts the abnormal information into print information.
Display and print respectively. [0016] The response personnel who has recognized the abnormality based on the display and printed contents confirms the building name, the details of the abnormality, the response method, and the like, and then maps the site, the equipment layout, the equipment drawings, parts, and other necessary items. Carry on and go to the building where the abnormality occurred. The response personnel who arrive at the site check the status of the abnormal equipment and take measures such as replacing parts as necessary. In many cases, abnormal equipment is operating normally when it arrives at the site. In this case, too, an investigation is performed to determine whether there is a temporary malfunction or a potential defect. The response personnel who returned from the field after completing the response, as a result of responding locally,
For example, a distinction between a failure and a malfunction, the details of the response, the arrival time at the site, the recovery time, and the like are input using the monitoring and operating device 14.
The input information is written as the corresponding result to the abnormality history information, and is stored in the storage device 13. In this way,
When an abnormality occurs in the equipment in each building of the building group A,
The response staff of the building management company 1A can respond promptly. On the other hand, when an abnormality occurs in equipment of a building monitored by the terminal device 2b of the building group B, the terminal device 2b creates abnormal equipment information, abnormal state information, and the like as abnormal data and monitors the abnormal equipment information. Communication device 1 of center device 10
1b is connected via the communication line 3b. The terminal device 2b stores the abnormal data created when the connection process is completed,
The data is transmitted to the communication device 11b via the communication line 3b. The processing device 16 that has received the abnormal data via the communication device 11b, based on the abnormal data, generates information on each building such as building recognition information, facility information, and monitoring contents held in the storage device 13, It searches for information common to each building, such as a corresponding method for each equipment and a corresponding result name, edits abnormal information based on these information, and sends it to the distribution control device 21. The distribution control device 21 controls the distribution destination of the abnormality information based on the switching information held by the switching device 17 according to the time zone and the switching device 18 according to the alert content. Assuming that the daytime is handled by 1B and the nighttime and holidays are handled by 1A, the time-based switching device 17
Is set in advance to which abnormality information is to be sent according to the time zone. The distribution control device 21 is a switching device 17 for each time zone.
The setting data held in advance is read in, and in the case of the time zone to be dealt with at 1A, the abnormality information is sent to the monitoring operation device 14 and the printing device 15 to urge the response staff of 1A.
In the case of a time zone to be handled by 1B, the distribution device 19
And send the abnormality information to urge the 1B response staff to respond. At the same time, the abnormality information is also transmitted to the facsimile 34 of the monitoring device 30 via the facsimile 20. When the distribution is controlled in accordance with the content of the alert, for example, if the alert is caused by a general device with respect to the alert from 2b, 1A
In the case of equipment with a particularly high degree of urgency, such as crime prevention / disaster prevention equipment, if the response is to be made at 1B, the abnormality information is sent to the alarm-specific switching device 18 in advance according to the contents of the equipment. Is set. The distribution control device 21 reads the setting data held in advance by the alert content switching device 18 and sends the abnormality information to the monitoring operation device 14 and the printing device 15 if the setting data is to be handled by 1A.
Urge the response staff to respond. In the case of the equipment contents to be handled in 1B, the abnormality information is sent to the distribution device 19 to urge the response staff of 1B to respond. At the same time, the abnormality information is transmitted to the facsimile 34 of the monitoring device 30 via the facsimile 20.
Also sent to. The distribution device 19 performs connection processing between the monitoring device 30 of the building management company 1B and the communication device 31 by using the communication line 4.
When the connection process is completed, the abnormality information obtained by the processing device 16 is transmitted to the communication device 31 via the communication line 4. The display console 32 that has received the abnormality information sounds an alarm buzzer and displays the abnormality information in order to notify the response personnel of the occurrence of the abnormality. Abnormality information is printed by the printer 3.
3, and the printing device 33 prints the abnormal information. The response personnel who has recognized the abnormality based on the displayed and printed contents confirms the building name, the details of the abnormality, the response method, and the like, and then maps the site, the equipment layout, the equipment drawings, parts, and other necessary items. Carry on and go to the building where the abnormality occurred. The response personnel who arrive at the site check the status of the abnormal equipment and take measures such as replacing parts as necessary. In many cases, abnormal equipment is operating normally when it arrives at the site. In this case, too, an investigation is performed to determine whether there is a temporary malfunction or a potential defect. The response personnel who returned from the field after completing the response, as a result of responding locally,
For example, the display operation console 32 is used to input a distinction between a failure and a malfunction, details of the response, arrival time at the site, recovery time, and the like. The display console 32 creates and temporarily stores abnormality history information in which the input correspondence result is written.
This abnormality history information is transmitted from the communication device 31 to the distribution device 19 via the communication line 4 when the distribution device 19 inquires of the monitoring device 30 that is executed on a regular schedule, and is transmitted via the distribution control device 21. After being edited by the processing device 16, the data is written and stored in the storage device 13. In this way, when an abnormality occurs in the equipment in each building of the building group B, the response staff of the building management company 1B can promptly respond based on the information passed through the building management company 1A. In this embodiment, the communication device 11b, the time zone switching device 17, the alerting content switching device 18, the distribution device 19, and the distribution control device 21 are required. The information necessary for the monitoring to be held in the monitoring center device 10 is collectively held in the storage device 13 and the processing for editing the abnormal information in a form that can be notified to the corresponding personnel is performed by the processing device 16. Device 30
It is no longer necessary to provide a processing device and a storage device, and the distribution control device 21, the time zone switching device 17, and the alert content switching device 18 allow the in-house monitoring operation device 14 to set the time zone and alert type of the building management company 1B of another company. Since a corresponding response can be performed, the building management company 1B can perform reliable building management according to the time zone or the content of the alert without installing expensive equipment. Further, even if an abnormality occurs in the monitoring device 30 and abnormality information cannot be received, the facsimile
Since the abnormality information is transmitted at 4, the power supply backup for the monitoring device 30 and the double system configuration of the device are not required, and the equipment can be configured at lower cost. Furthermore, since the communication devices 11a and 11b are provided for each of the building groups A and B, even if one building group is frequently in an abnormal state due to a disaster or the like, the other building groups are affected by the influence. Does not occur. In this embodiment, the abnormal information is always transmitted using the facsimile machines 20 and 34. However, the facsimile transmission is performed only when the distribution apparatus 19 cannot transmit the abnormal information. No problem. In the present embodiment, the monitoring device 30
The display operation console 32 temporarily stores the abnormality history information and periodically transmits it to the monitoring center device 10. However, the display operation console 3 can be transmitted immediately or without transmission.
2 can be kept. Further, in the present embodiment, only the building management company 1B for distributing a report has been described, but a plurality of these may be used. As described above, according to the present invention, information necessary for monitoring to be held in each of the plurality of monitoring centers is collectively stored in the storage device of the monitoring center of one building management company. In addition, the processing device edits the abnormal information in a form that can be notified to the response personnel, and performs the processing at once. This eliminates the need to provide a processing device and a storage device for each of the monitoring devices of a plurality of monitoring centers. Therefore, without having to install expensive equipment at each building management company, the content of alarm is always provided to the base where appropriate dispatchers are located, and in some cases, building management equipment can be securely managed by acting on behalf of the building equipment equipment It can be performed. In addition, since a communication device and a distribution device are provided for each building group, even if a building group frequently experiences abnormalities due to a disaster or the like, it may affect monitoring of other building groups. Absent.

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a block diagram showing one embodiment of a building group remote management device of the present invention. [Description of Signs] 1A, 1B Building management company 2a, 2b Terminal device 3a, 3b, 4 Communication line 10 Monitoring center device 11a, 11b, 31 Communication device 12, 16 Processing device 13 Storage device 14 Monitoring operation device 15, 33 Printing Apparatus 17 Switching apparatus by time zone 18 Switching apparatus by alarm content 19 Distribution apparatus 20, 34 Facsimile 21 Distribution control apparatus 30 Monitoring apparatus 32 Display console

   ────────────────────────────────────────────────── ─── Continuation of front page    (72) Inventor Hiroshi Makino               1-6-6 Kandanishikicho, Chiyoda-ku, Tokyo               Hitachi Building System Service Co., Ltd. (72) Inventor Kiyoshi Sonomoto               1-6-6 Kandanishikicho, Chiyoda-ku, Tokyo               Hitachi Building System Service Co., Ltd.                (56) References JP-A-6-195581 (JP, A)                 JP-A-6-242991 (JP, A)                 JP-A-1-181267 (JP, A)                 JP-A-8-32717 (JP, A)

Claims (1)

(57) [Claim 1] A terminal device provided in each of a plurality of buildings, for detecting an abnormality of equipment in the building, connected to the terminal device via a communication line, A database for receiving abnormality detection information from the terminal device and storing data on the plurality of buildings; and a distribution abnormality based on the database and the abnormality detection information.
In a remote management device comprising a monitoring center device having a function of editing information, a monitoring device of a building management company of another company connected to the monitoring center device via a communication line is arranged, and Means that the abnormal information is transmitted to other building management companies during the daytime on weekdays.
The monitoring device is equipped with the monitoring center on weekdays, nights and holidays.
Time-division switching device for storing distribution destination switching information for controlling distribution in each device, content-specific switching device for storing switching information for controlling distribution based on the content of the abnormality information, and time-division switching device And the abnormality information based on the information held by the
During the night, the monitoring equipment of another building management company
On a holiday, a building group remote monitoring device comprising a distribution control device for controlling distribution to the monitoring center device.