JP3132136B2 - Fault indication method for data processing device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a fault display method for a data processing device having a small display, and more particularly to a fault display method suitable for displaying messages for a plurality of faults.

[0002]

2. Description of the Related Art In a conventional facsimile apparatus, various methods have been proposed for notifying the occurrence of a paper shortage, a writing device failure, a communication failure, or the like by a display (LED lamp or LCD). For example, Japanese Patent Application Laid-Open No. Sho 62-16345
In the device described in Japanese Patent Laid-Open Publication No. 3 (1994), when a failure occurs, the fact is superimposed and displayed as a pictogram on a display unit displaying operation procedures and monitor information, and the details of the failure are displayed by a key operation corresponding to the pictogram. By doing so, the contents of the failure can be grasped in a short time.

[0003]

The above prior art has the following problems (1) to (3). (1) In the method of displaying by LED, L for the number of types of defects
Since the ED is required, there is a problem that the number of display devices increases, the display unit becomes large, and the cost increases. In addition, it is difficult to grasp at a glance what kind of trouble has occurred with the method of displaying the trouble on a small LCD display. With up. (2) It is troublesome to display the abnormality on the display only because the operator needs to regularly look around the data processing device. Further, if the apparatus is left with the paper running out or the writing device defective, the reception becomes poor. (3) When a display or a notification is made after an abnormality has occurred, there are many times when the display or notification is disabled for post-processing. SUMMARY OF THE INVENTION An object of the present invention is to provide a failure display method of a data processing device which can solve such problems, suppress an increase in the size and cost of the device, prevent the occurrence of a failure, and shorten the repair time. is there.

[0004]

Means for Solving the Problems] To achieve the above object, failure display method for the data processing apparatus of the present invention, the control means for monitoring a failure of equipment, means for displaying a message in the event of a failure, and stores Oite the failure display method of a data processing apparatus comprising means, and lutein Buru to store a message corresponding to the type of failure that has occurred, in response to 該Me message, the order of displaying the presence or absence of failure and importance
And a indicates to flag a priority that determines the ordinal at bit position, stored hand adds the priority rank multiple failures that occurred
Stored in the stage, and displayed on the display means a corresponding message to the highest failure severity, the disorder except is characterized in that the forward Tsugiken search display. Also, the failure table described above
In How to Display, to display the message, advance the telephone number for the previously fault notification to register, the message <br/> after displaying the di-, if within a predetermined time failure not released , it features both a child calling to read the electric story number
And In addition, the failure indication method described above
And measuring the number of occurrences of the plurality of failures that have occurred ,
That the emitting production number stored by type in the storage means, and outputs collectively messages and occurrence count corresponding to each failure
Also features.

[0005]

According to the present invention, the type and importance of a fault are indicated by the bit position of the abnormality flag, the fault is associated with a display message, and the fault that is currently occurring and the message corresponding to the fault are sequentially displayed according to the priority order. As a result, even with a small display device, all of the plurality of faults that have occurred can be displayed, and the operator can be made aware of it. Furthermore, if the operator does not perform the failure recovery processing within a predetermined time, the telephone calls a telephone number registered in advance, so that the reception failure state continues or the telephone cannot be used for a long time for post-processing. Never. In addition, the number of occurrences of a plurality of faults that have occurred is measured and stored for each type, and the message and the number of occurrences corresponding to each fault are collectively displayed or output as a report. By using this as maintenance information, The troublesomeness at the time of the periodic inspection can be reduced.

[0006]

An embodiment of the present invention will be described below with reference to the drawings. (First Embodiment) FIG. 2 is a block diagram of a facsimile apparatus to which the fault display method of the present invention is applied, and FIG. 3 is a diagram showing correspondence between abnormal contents and display contents in the first embodiment of the present invention. . In FIG. 2, 21 is a writing unit, 22 is a reading unit, and 23 is a reading unit.
Is a system control unit for controlling the entire apparatus, 24 is an encoding / decoding unit, 25 is an SAF memory, 26 is a system memory,
Reference numeral 27 denotes an operation / display unit for displaying a fault and giving an instruction, 28 denotes a network control unit, 29 denotes a tone generator, and 30 denotes a modem. In the present embodiment, the system memory 26 stores an abnormality occurrence flag indicating the type of the error that has occurred and the priority in displaying the error by a bit position, and a display character code table that stores a message corresponding to the type of the error. .
For example, as shown in FIG. 3, the bit position (bit0 to bit6) of the abnormality occurrence flag indicates the content of the abnormality (communication error,
(Memory overflow, etc.), and is set so as to indicate the priority in displaying a failure. Furthermore, this bit position and the message stored in the display character code table ("Please send again",
"Insufficient memory" etc.).

Next, a failure notification method according to this embodiment will be described. FIG. 1 is a diagram showing a display screen when an abnormality occurs in the first embodiment of the present invention. In the present embodiment, the system control unit 23 periodically monitors whether each unit has an abnormality, and monitors all the units once. After that, the generated abnormality is arranged in the system memory 26. The abnormality occurrence flag in 26 (b shown in FIG. 3)
(it0-bit6). On the other hand, in the system control program, a table indicating the start address of the display character code table is provided corresponding to the bit position, and the display character code table address is notified to the operation / display unit 27 from the bit position. Display. For example, in the apparatus standby state (screen 101), as shown in FIG. 3, when the abnormality occurrence flag is not “all 0”, first, b
Flags that are turned on in order from it7 (a spare flag in this embodiment) are searched for. Then, the ON bit (bit 3 having the highest priority in FIG. 3) is displayed as in the screen 102. If the downward scroll “↓” is pressed in that state, the abnormalities that have occurred are sequentially displayed using the entire display of the operation / display unit 27 according to the pressing (screen 10).
3). Thereby, all abnormalities can be displayed. On the other hand, the system control unit 23 continues the regular monitoring, takes action to release the abnormality by the operation of the operator, and turns off the corresponding bit when the abnormality is no longer detected.

(Second Embodiment) FIG. 4 is a flowchart showing a failure notification method according to a second embodiment of the present invention. In this embodiment, the facsimile apparatus shown in FIG.
The functions shown in the first embodiment (display character code table,
Abnormal flag etc.), and a failure notification function by telephone. For this reason, from the operation / display unit 27 shown in FIG.
The telephone number for notification of abnormality occurrence input by the operator is stored in the system memory 26. Then, after the abnormal flag is not set to “all 0” by the system control unit 23, the system control unit 23 measures time (seconds) with a time counter (not shown in FIG. 2) (401). And
When the flag is set to "all 0" by performing regular monitoring (402), the number of seconds is cleared to zero (404). If not "0", the number of seconds is incremented. If the number of seconds exceeds a predetermined time (for example, 5 minutes) (403), a telephone number for notification of abnormality occurrence is read from the system memory. To the network controller 28 (40
6) A dial tone transmission instruction is performed (407). Network control unit 2
8 dials with the notified number (408), then clears the time counter (409), creates a specific audible sound signal with the tone generator 29, and sends it out to the line (410). Then, after a lapse of a predetermined time (411 to 41)
3) Instruct signal end to release the line (414, 41)
5), the abnormality detection seconds are set to 0 (416).

(Third Embodiment) FIG. 5 is a diagram showing a method for notifying the number of abnormalities in a third embodiment of the present invention. In this embodiment, similarly to the first embodiment, the presence or absence of an abnormality is periodically monitored by the system control unit 23 shown in FIG.
An error occurrence flag is set in the system memory 26, a message stored in the display character code table is displayed on the operation / display unit 27, and the number of times of occurrence of an error is counted and stored in the system memory 26, and output collectively. . For this reason, the system memory 26 has an area for storing the number of occurrences of the abnormality. When the system control unit 23 operates the abnormality occurrence flag, when the bit changes from “0” to “1”, the occurrence of the abnormality Count the number of times. Then, the operation / display unit 27 periodically (or when the number of occurrences of the abnormality has reached a predetermined number) reads out the number from the system memory 26 and associates the number with the display character code table, as shown in FIG.
Either an LCD display (scroll display is possible) as shown in (a) or a report output from the writing unit 21 as shown in (b). In this case, as in the first embodiment, in the system control program,
A table indicating the start address of the display character code table is provided, and a counter address for each type of failure is provided, and the display character code table address and the counter address are notified to the operation / display unit 27 from the bit position.

[0010]

According to the present invention, even if the display is small, it is possible to confirm the abnormality that has occurred at a glance, and it is also possible to confirm the abnormality that has occurred simultaneously. In addition, by notifying the occurrence of an abnormality by telephone, the abnormality can be promptly processed without leaving the abnormality.
Furthermore, by using the number of times of counting for each type of fault as the information at the time of the periodic inspection, it is possible to help prevent the fault and take immediate action.

[0011]

[Brief description of the drawings]

FIG. 1 is a diagram showing a display screen when an abnormality occurs in a first embodiment of the present invention.

FIG. 2 is a configuration diagram of a facsimile apparatus to which the failure display method of the present invention is applied.

FIG. 3 is a diagram showing correspondence between abnormal contents and display contents in the first embodiment of the present invention.

FIG. 4 is a flowchart illustrating a failure notification method according to a second embodiment of the present invention.

FIG. 5 is a diagram showing a method of notifying the number of abnormalities in a third embodiment of the present invention.

[Explanation of symbols]

 Reference Signs List 21 writing unit 22 reading unit 23 system control unit 24 encoding / decoding unit 25 SAF memory 26 system memory 27 operation / display unit 28 network control unit 29 tone generator 30 modem

──────────────────────────────────────────────────続 き Continued on the front page (58) Field surveyed (Int. Cl. ⁷ , DB name) H04N 1/00-1/00 108 G09G 5/00-5/42 G08B 1/00-9/20 G08B 19 / 00-31/00

Claims (3)

(57) [Claims] 1. A fault display method for a data processing device, comprising: a control unit for monitoring the occurrence of a fault in a device, a unit for displaying a message when a fault occurs, and a storage unit, wherein a message corresponding to the type of fault that has occurred is stored. a table for, in response to the message, the presence or absence of failure and importance
A plurality of said storage hand adds the priority rank to disorders priorities determine the order in which to display a flag indicating a bit position, and generates Ri
The message corresponding to the most important fault is displayed above
Is displayed on the unit, except the disorder, disorder display method characterized by sequentially searching view. 2. The fault display method according to claim 1, wherein
When displaying the message, a telephone number for trouble notification is registered in advance, and if the trouble is not cleared within a predetermined time after displaying the message, the telephone number is read and issued. A fault display method characterized by calling. 3. The fault display method according to claim 1,
Te, by measuring the number of occurrences of said plurality of fault, fault indication stored in said memory means the number of occurrences by type, and outputs collectively messages and occurrence count corresponding to each failure Method.