JP3109286U - Remote call system for stores - Google Patents

Abstract

The present invention is to enable quick and efficient accounting processing when a private room service form is adopted.
A transmitter 22 installed in a guest room 12 has a call button switch 24 and an accounting button switch 26. The transmitter 22 has number information indicating a room number set in advance when the call button switch 24 is operated and type information indicating a call. The call signal including the number information and the type information indicating the transaction is transmitted when the accounting button switch 26 is operated. When receiving the call signal from the transmitter 22, the reception indicator 16 determines that the call is based on the type information included in the call signal, and displays the room in the number display with a preset display color corresponding to the call. When the number is displayed and the accounting is discriminated, the room number is displayed on the number display in a different display color preset corresponding to the accounting.
[Selection] Figure 1

Description

The present invention relates to a remote call system for a store that remotely displays a call from a customer at a store such as a restaurant or a coffee shop that uses a private room and notifies a staff member.

  Conventionally, as this type of remote call system for stores, for example, the remote call system for stores disclosed in Patent Document 1 is known.

  In this remote call system for a store, a number display for switching the display color to a different display color and displaying a numerical value is provided on the reception display, and the caller arranged in the passenger seat is preset according to the type of the seat in the call signal The display including the identification information of the display color is transmitted, and the reception display device determines the color identification information from the received call signal, and switches the display color of the corresponding number display device to the determined display color to display the seat number.

By color-coding the attendance numbers displayed on the reception display in this way, for example, the table seats are displayed with red numbers, the parlor seats are displayed with green numbers, the counter seats are displayed with orange numbers, etc. In this way, by classifying the passenger seats by color, even a new staff member (store clerk) such as a part-time job or a part can easily discriminate the called customer seat.
Japanese Patent No. 3423943

  By the way, in recent years, a service form using a private room has been attracting attention as a form of eating and drinking service, and a group such as family and friends can enjoy eating and drinking without worrying about other users. .

  In the case of such a private room service form, in a conventional remote call system for stores, a transmitter is installed for each room, and the room number is displayed on a reception display installed in a kitchen or the like by a push button operation. , Order by the clerk and necessary services. Further, in the case of a private room service form, the quality of the private room service is enhanced by taking a billing slip into the room and receiving payment for the accounting process.

  However, in the conventional remote call system for stores, if there is a number displayed by a call from a private room, if you go to the room and ask about the requirements, it will be a call for an order or a call for accounting However, in the case of accounting, there was a problem that it was necessary to return to the invoicing location and create and reissue the invoice, which took time and labor for accounting.

An object of the present invention is to provide a remote call system for a store which can quickly and efficiently perform accounting processing when a private room service form is adopted.

  In order to achieve this object, the present invention is configured as follows. The remote call system for a store of the present invention has a call button switch and an accounting button switch, and transmits a call signal including number information indicating a room number set in advance when the call button switch is operated and type information indicating a call, Transmitter that transmits a call signal including the number information and type information indicating accounting when the accounting button switch is operated, and when receiving a call signal from the transmitter, the call is determined from the type information included in the call signal If the number is displayed, the room number is displayed on the number display with a preset display color corresponding to the call. And a reception display device for displaying.

  Here, the transmitter includes a room number setting switch for setting the room number. The reception indicator displays the room numbers on the plurality of number indicators in the order of reception, and when all the number indicators are being displayed, displays the remaining number of undisplayed calls on the remaining number indicator.

The remote call system for a store of the present invention further includes an erasing device that transmits an erasing signal designating a display position, and the receiving display device is a number display device at a non-display position designated when the erasing signal is received. The display is erased and the remaining number display is shifted so that the empty positions are filled. Further, the oldest room number displayed on the number display at the last empty position is displayed in the display color determined from the type information. indicate.

According to the present invention, an accounting button switch is provided in addition to a call button switch in a transmitter installed in each room where private room service is performed. By operating the button switch, the room number is displayed in a specific display color indicating that it is accounting on a reception display device such as a kitchen, so the clerk confirms the accounting display indicated by the display color and requests the accounting The bill for the room where the room was located can be prepared and sent out, and the accounting process carried out in the room can be carried out quickly and smoothly.

  FIG. 1 is an explanatory diagram showing a system configuration of a remote call system for a store according to the present invention. In FIG. 1, a store 10 is composed of a business processing space 12 including a kitchen and a guest room 14 in the form of a plurality of private rooms.

  A reception display 16 is installed in the business processing space 12, and the reception display 16 has functions of a signal processing unit 18 and a call display unit 20. Further, an eraser 28 is installed in the business processing space 12. A transmitter 22 is installed in each of the guest rooms 14. The transmitter 22 includes a call button switch 24 and an accounting button switch 26.

  FIG. 2 is an explanatory diagram of the reception display 16 according to the present invention. In FIG. 2, the reception display 16 is a unit having a width of about 60 centimeters and a height of about 20 centimeters, for example, and in this embodiment, four number indicators 30 are arranged side by side on the front. ing. The number display 30 can display a 2-digit numerical value in which two 8-segment elements are arranged.

  In addition, at least two different display colors can be switched and displayed on the number display unit 30, but in this embodiment, the three colors of red, yellow and green can be switched and displayed. Since the 8-segment display element is a liquid crystal transmission element, the display color can be changed by switching the backlight color of the backlight illumination to red, yellow, or green.

  On the four number display units 30, the numbers of the room numbers that have been called are displayed in order of calling from the left side. In this embodiment, the room number is displayed in a green display color for a call and in a red display color for a transaction.

  A left side lower portion of the reception display 16 protrudes in an arc shape, and a remaining number display 32 is provided here. The remaining number display 32 can display a 2-digit numerical value in which two 8-segment elements are arranged. When all four number displays 30 are in a display state and the number display overflows, the calling number overflowed. The remaining number is numerically displayed on the remaining number display 32.

  The room number displayed on the number display 30 is monitored by a timer. For example, the number flickers slowly when 1 minute elapses, and flickers rapidly when 2 minutes elapse.

  Further, the numbers on the number display 30 can be deleted by the operation of the erasing machine 28 shown in FIG. 1 at the stage where the corresponding to the call is completed. If the remaining number display 32 has a remaining number display for the number display 30 which has become empty at the end of the right end, the number display currently displayed is shifted. Displays the room number of the oldest call time.

  Here, the eraser 28 provided in the store 10 of FIG. 1 has four erase buttons arranged side by side corresponding to the positions of the four number indicators 30 of the reception display 16 of FIG. When the erase button of the eraser 28 corresponding to the number indicator 30 to be pressed is pressed, an erase signal is transmitted, and the number display of the number indicator 30 at the corresponding position of the reception indicator 16 is erased.

  A volume display unit 34 and a brightness display unit 36 are provided below the number display 30 of the reception display 16. Four indicator lights are arranged in the volume display section 34, and the volume of the chime adjusted by the volume is displayed in four stages. Similarly, four indicator lights are arranged in the brightness display section 36, and the brightness corresponding to the adjustment volume is displayed in four stages. Further, an acoustic hole 38 is formed in the upper portion of the remaining number display 32, and a chime speaker is disposed at an internal position on the back side.

  FIG. 3 is an explanatory view showing a transmitter of the present invention installed in a guest room. 3A is a plan view of the transmitter 22, and FIG. 3B shows a side view. The transmitter 22 is provided with a call button switch 24 displaying “Call order” and an accounting button switch 26 displaying “accounting”. A ringing signal can be sent to the reception indicator 16.

  FIG. 4 is a circuit block diagram showing a functional configuration of the transmitter 22 according to the present invention. In FIG. 4, the transmitter 22 includes a call button switch 24, an accounting button switch 26, a number setting switch 56, a call control circuit 58, a transmission circuit 60, an antenna 62, and a battery power supply unit 64.

  When the call button switch 24 is pressed, a switch contact is turned on, and the call control circuit 58 receives a switch signal and transmits a call signal for calling or ordering from the transmission circuit 60 via the antenna 62.

  When the accounting button switch 26 is pressed, the switch setting is turned on. Upon receiving this switch-on signal, the calling control circuit 58 transmits a calling signal indicating accounting from the transmitting circuit 60 via the antenna 62. The number setting switch 56 is a dip switch, for example, and can set the number of the guest room in which the transmitter 22 is installed at the installation location.

  This settable number ranges from 1 to 99. Further, the transmitter 22 is provided with a buzzer driving circuit 66 and a buzzer 68, and outputs an electronic sound such as “beep” when the call button switch 24 or the accounting button switch 26 is pressed. Further, the transmission circuit 60 transmits a calling signal using a transmission frequency of 315 MHz, for example.

FIG. 5A is an explanatory diagram of the format configuration of the call signal 70 transmitted from the transmitter 22 of FIG. The call signal 70 in FIG. 5A includes a call command, number information, a call type, and others. In the number information, the room number set by the number setting switch 56 of the corresponding transmitter 22 is stored. The call type is either (1) order or call (2) accounting. The call signal 70 does not include the display color corresponding to the call type, and the call signal 70 is received and decoded at the reception display 16 side. If the call type is “order or call”, the display color green is displayed. If the call type is “accounting”, red is designated as the display color.

  FIG. 5B shows a call signal 72 having another format configuration. In the call signal 72, color information for determining a display color is set in addition to the call command, number information, and call type. This color information is “green” when the call type is “order or call”, and “red” when the call type is “accounting”.

  FIG. 5C shows the format configuration of the erasure signal 74 transmitted from the erasure machine 28 of FIG. 1, and is composed of an erasure command, number information, and others. With respect to the erase signal 74, the reception display device 16 decodes the erase command, recognizes the number position to be erased from the subsequent number information, and performs the erase process.

  In the call signals 70 and 72 of FIGS. 5A and 5B, “order or call” and “accounting” are distinguished depending on the call type. It may be prepared to distinguish between order or call and accounting by the command itself. In this way, when the order or call command and the accounting command are used, only the number information is required as information following the command.

  FIG. 6 is a circuit block diagram showing a functional configuration of the reception display device 16 according to the present invention. In FIG. 6, the receiving display 16 of the present invention includes an antenna 40, a receiving circuit 42, a decoding circuit 44, an MPU 46, a display driving circuit 48, four number indicators 30, a remaining number indicator 32, a chime driving circuit 50, a speaker. 52 and a power supply unit 54.

  The MPU 46 is provided with a function of the reception display processing unit 45 realized by executing a program. The receiving circuit 42 demodulates the calling signal from the transmitter 22 or the erasing signal from the erasing device 28, decodes the contents accompanying the format configuration of each signal by the decoding circuit 44, and outputs the decoding result to the MPU 46.

  For example, when the reception display processing unit 45 of the MPU 46 receives the call signal 70 having the format configuration shown in FIG. 5A, if the call is discriminated from the type information included in the call signal, the reception display processing unit 45 performs presetting corresponding to the call. The room number is displayed on the first number display 30 which is vacant at that time, for example, in green as the display color.

  When the accounting is determined from the type information of the call signal, the room number is displayed on the first number display 30 that is in a vacant state at that time by using another display color preset corresponding to the accounting, for example, red. .

  On the other hand, for the erase signal from the eraser 28, the display number of the number display 30 at the position decoded from the erase signal is erased, and the number displayed at that time is displayed on the left side so as to fill the space. After that, if the remaining number display 32 has a remaining number display on the rightmost number display unit 30 which has become empty at the end, the room number obtained from the call signal with the oldest reception time is used as the type information. Display in the corresponding display color.

  7 and 8 are flowcharts of the reception display process in the reception display device 16 of the present invention.

  In FIG. 7, in the reception display process, an initialization process associated with power-on is performed in step S1, and then whether or not a call signal is received from the transmitter 22 is checked in step S2. If it is determined in step S2 that the call signal has been received, the process proceeds to step S3, where the number and type are determined from the call signal, and in step S4, it is checked whether the call is a call from the type determination result.

  If the type is call, the process proceeds to step S5, and a display color indicating the call, for example, a number display in green is designated. On the other hand, if it is determined in step S6 that the type is accounting, the process proceeds to step S7, and the number display in red as the display color indicating accounting is designated.

  Subsequently, in step S8, it is checked whether or not the number display unit 30 has overflowed. If not, the process proceeds to step S9, and the specified number is displayed in the specified color on the number display unit 30 at the head empty position. That is, the room number is displayed in green when ordering or calling, and the room number is displayed in red when paying.

  On the other hand, if the number display unit 30 has overflowed, the process proceeds to step S15 in FIG. 8 and the remaining number display unit 32 displays the remaining number. When the designated number is displayed in the designated color on the number display 30 in step S9, the timer is started in step S10. Subsequently, in step S11 of FIG. 8, it is checked whether or not 1 minute has elapsed since the timer was started. If 1 minute has elapsed, the process proceeds to step S12 to flicker the corresponding number display 30 at a low speed.

  In the next step S13, it is checked whether or not two minutes have elapsed since the timer was started. When two minutes have elapsed, the process proceeds to step S14, where the number display 30 is flickered at high speed. By increasing the flicker speed of the numbers on the number display 30 as time elapses, it is possible to determine how long the customer who made the call waits, and to provide appropriate services for calling or accounting. Can be used to do

  In step S16, it is checked whether or not an erase signal has been received. If it is determined that the erase signal has been received, the number display 30 to be erased is determined from the erase signal in step S17, and the number display is erased.

  Subsequently, in step S18, the number display is shifted to the left so as to fill the vacant number, and if the remaining number is displayed on the rightmost number indicator 30 that has become an vacant number in step S19, the call signal that is the oldest in time The room number obtained from is displayed. Such a process is repeated from step S2 until a stop instruction is issued in step S20.

  In the transmitter 22 of FIG. 3, the case where two of the call button switch 24 and the accounting button switch 26 are provided is taken as an example. However, as another embodiment of the present invention, red, yellow Since the green three-color display is possible, the transmitter 22 is provided with a third button switch in addition to the call button switch 24 and the accounting button switch 26. For example, the receiving display 16 side distinguishes between orders and calls. The display color may be used for identification display.

The present invention includes appropriate modifications that do not impair the object and advantages thereof, and is not limited by the numerical values shown in the above embodiments. The present invention includes appropriate modifications that do not impair the object and advantages thereof, and is not limited by the numerical values shown in the above embodiments.

Explanatory diagram showing the system configuration of the present invention Explanatory diagram showing a reception display device according to the present invention Explanatory drawing showing the transmitter of the present invention installed in a private room Circuit block diagram showing functional configuration of transmitter according to the present invention Explanatory diagram of the format structure of the ringing signal and erasing signal used in the present invention Circuit block diagram showing the functional configuration of a reception display device according to the present invention Flowchart of reception display processing in the reception display device of the present invention Flowchart of reception display processing following FIG.

Explanation of symbols

10: Store 12: Business processing space 14: Guest room 16: Reception display 18: Signal processing unit 20: Call display unit 22: Transmitter 24: Call button switch 26: Accounting button switch 28: Eraser 30: Number display 32 : Remaining number display 34: Volume display unit 36: Brightness display unit 38: Sound hole 40 and 62: Antenna 42: Reception circuit 44: Decoding circuit 45: Reception display processing unit 46: MPU
48: display drive circuit 50: chime drive circuit 52: chime 54: power supply unit 56: number setting switch 58: call control circuit 60: transmission circuit 64: battery power supply unit 66: buzzer drive circuit 68: buzzer 70, 72: call signal 74: Erase signal

Claims (4)

A call button switch and an accounting button switch, transmitting a call signal including number information indicating a room number set in advance when the call button switch is operated and type information indicating a call; A transmitter for transmitting a call signal including information and type information indicating accounting;
When a call is determined from the type information included in the call signal when the call signal is received from the transmitter, the room number is displayed on the number display with a preset display color corresponding to the call, and accounting is performed. If you have determined, the receiving display that displays the room number on the number display in a different display color preset in accordance with the accounting,
A remote call system for a store characterized by comprising:
The remote call system for a store according to claim 1, wherein the transmitter includes a room number setting switch for setting a room number.
2. The remote call system for a store according to claim 1, wherein the reception indicator displays the room numbers in the order of reception on a plurality of number indicators, and when all the number indicators are being displayed, an undisplayed call is displayed. A remote call system for a store which displays a remaining number on a remaining number display.
In the remote call system for stores according to claim 1,
Furthermore, it has an erasing machine that transmits an erasing signal that specifies the display position.
The reception display device erases the display of the number display at the non-display position designated when the erasure signal is received and shifts the remaining number display so as to close the empty position, and further, the last empty position. A remote call system for a store which displays the oldest room number displayed on the number display unit in a display color determined from the type information.

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