JP3175880B2 - Telephone terminal device that can send mail - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone terminal device accommodated in a telephone network and a mail system when the telephone network and a mail system coexist. Phone terminal capable of sending e-mail
It is related to the location .

[0002]

2. Description of the Related Art Conventionally, when a voice mail service sends a voice mail to a partner, the center number of the mail system is dialed to call the center, the voice mail is sent, and stored in the address of the center of the center. Then, the other party accesses the center and retrieves the voice mail stored therein.

[0003]

Now, when a certain user makes a call from the telephone terminal device and calls the other party, when the other party is absent or busy and cannot be connected, the user who made the call is However, if you use a mail system to send the message you want to convey to the center as voice mail and store it in the address of the other party, you must hang up the phone that called the other party and disconnect the line. Once opened, the center number of the mail system must be redialed again, which is very troublesome.

As a method for avoiding this, when a call is made from a telephone terminal device to a called party using a network function, and the called party does not answer for a certain period of time or is busy, It is conceivable that the telephone is transferred to a voice mail center so that the voice mail service can be used. As a method of realizing this function using currently provided network services, it is conceivable to use a transfer telephone service, but this has the following disadvantages.

[0005] That is, it is necessary that the called party, who is the other party, has not only subscribed to the voice mail service but also made a contract to receive the transfer telephone service. Furthermore,
Even if you have a contract to receive the transfer phone service, if you cannot freely set the time required to receive the call and transfer it to the transfer destination, and the time is set to about 3 seconds If the length (approximately 3 seconds) is inappropriate, for example, if the user is slightly away from the phone and it takes more than 3 seconds to answer the call even if there is an incoming call, the callee (user ) Are transferred as soon as you try to answer the phone, and you may not be able to answer.

SUMMARY OF THE INVENTION An object of the present invention is to solve the above-mentioned problems of the prior art, and when a call is made to a partner via a telephone line, when the partner is absent or busy and cannot be connected, the caller is renewed. No need to call back to the call center, and if the called party has subscribed to the voice mail service, even if they do not have a contract to receive the transfer phone service, An object of the present invention is to provide a telephone terminal device capable of transmitting a mail so that a user on the transmitting side can transmit a message (or a message document) by mail.

[0007]

In order to achieve the above-mentioned object, according to the present invention, a call is made by making a call to a partner terminal via a telephone line, but when a response cannot be obtained for a certain period of time or longer, After the telephone line is opened, the destination terminal automatically calls a mail center, which is a provider of a mail service to which the destination terminal has previously subscribed, and sends a message (or message document) to the destination terminal. Accumulate,
As a telephone terminal device capable of transmitting mail to prepare for subsequent retrieval from the partner terminal, a storage table, a means for opening a telephone line, a message message storage means (or a message document holding / generating means), And a storage means.

[0008]

The storage table stores the telephone number of the called terminal, the telephone number of the mail center which is the provider of the mail service to which the called terminal subscribes, and the message stored in the center for the called terminal. The address is stored in association with the address. The means for releasing the telephone line is to make a call to the other party's terminal via the telephone line and make a call, but when a response cannot be obtained within a certain period of time, the fact is detected and the telephone line is disconnected. Open.

The message message storage means causes the user to utter a message message to be conveyed to the partner terminal, and stores the message. Thereafter, the search and storage means searches the storage table to find out the telephone number of the mail center corresponding to the counterpart terminal and the storage address of the message message for the counterpart terminal at the center, and store the mail center via the telephone line. After the call, the contents stored in the message storage means are read out and transmitted, and stored at the storage address in the center.

Alternatively, the retrieval and storage means retrieves the storage table to find out the telephone number of the mail center corresponding to the partner terminal and the storage address of the message message for the partner terminal at the center, and via the telephone line. After calling a mail center, a message document is generated and sent from the message document holding / generation means, and stored at the storage address in the center.

[0011] Thus, in the telephone terminal device capable of transmitting mail according to the present invention, when a call is made to the other party via the telephone line, or when the other party is absent or busy and cannot be connected, the caller can renew the mail system. There is no need to call the center again, and if the called party subscribes to the voice mail service, messages are automatically sent even if they do not subscribe to the transfer phone service. The originating user can send a message (or message document) by e-mail.

[0012]

FIG. 1 is a block diagram showing an embodiment of the present invention. In the figure, TE is a terminal device (telephone terminal device capable of transmitting mail) as an embodiment of the present invention, 1 is a telephone exchange network, and 2 is a mail system.

In the terminal device TE, 3 is a storage table, 4 is input means, 5 is dial means, 6 is transmitting means, 7 is line monitoring means, 8 is line control means, 9 is a telephone transmitter, 10 is a message message storage means, 11 is a reproduction means, 12 is a clock, 13 is a guidance voice generator, 14 is a telephone circuit, and 15 is a CP for controlling 3 to 14.
U. TEL is a partner telephone housed in the telephone exchange network 1. A broken line connecting between the blocks is a control line through which a connection signal flows, a solid line is a signal line through which an audio signal flows,
It is.

FIG. 2 is an explanatory diagram showing an example of the contents stored in the storage table 3 in FIG. In the storage table 3 shown in FIG. 2, the telephone number of the partner telephone TEL is 0.
429-45-7777, the telephone number of the mail center to which the other telephone is subscribed is # 840.
0, a mailbox (message message storage address) as the ID of the other party's telephone at the center
Is 4682 59 8642.

Similarly, the telephone number of the mail center and the ID of the other telephone at the center are stored in association with each other for the other telephone numbers that can be the other telephone TEL. Also, 25 (seconds) is stored as the missed timer, which is 25 seconds after the other party's telephone is called.
When no response is received even after the elapse of (seconds), it means that the mail is transmitted as a non-appearance. The setting of 25 (seconds) is an example, and it goes without saying that the time length can be set as desired. The setting and input to the storage table 3 can be performed using the input unit 4.

Further, as the final dial number, 045-3
45-1234 is stored, which is the number of the other telephone that called. This means that when a call is made, the number of the other party's telephone is also temporarily stored in the storage table 3.

Next, referring to FIG. 1 and FIG. 2, a series of operations of transmission, non-response, and mail transmission from the terminal device TE according to the present invention will be described. First, the dialing means 5 receives the called party (the other party's telephone TE) through the telephone exchange network 1.
L), the other party's telephone number is temporarily stored in the storage table 3 as the last dialed number.

Next, the response of the other party (detected by the response signal) by the line monitoring means 7 is 25 in this example.
Seconds (measured by the clock 12) are not detected or the busy sound (Bu
When sy tone (BT) is detected, the line that is being captured is released by the line control means 8 and the guidance voice generating device 13 outputs a message message that the partner wants to tell because there is no response from the partner. Guidance information meaning "please" is generated and played to the telephone receiver of the telephone circuit 14.

When the caller utters and inputs a message to be transmitted to the other party from the telephone transmitter 9, the input voice message is stored in the storage means 10. When the caller has finished inputting the voice mail message, and instructs the input means 4 that the, line system
The control means 8 captures the line.

On the other hand, the center number of the mail system 2 to which the called party subscribes is read from the storage table 3 based on the telephone number (final dial number) stored at the time of dialing, Access the mail center. When the mail system 2 responds,
The storage address as the ID of the other party is extracted from the storage table 3, and is set as the transmission destination of the voice mail to be sent subsequently.

Next, the message stored in the storage means 10 is read out, and reproduced by the reproduction means 11.
It is converted into a voice signal, and sent to the destination (storage address) as voice mail to be stored. The called party can retrieve the message by accessing the storage address of the mail center later.

Thus, the line is automatically switched by the terminal device TE according to the present invention in accordance with the call situation (that is, if there is no response from the other party), and the message is temporarily stored in the terminal device. The stored voice message can be automatically transmitted and stored in a voice mail center to which the other party subscribes. Caller (user)
If you do not receive a response from the other party, send the message message as if you were answering the telephone, without going through the complicated procedure of opening the line and dialing the telephone number to the mail center again You can do it.

The above operation procedure is shown in the flowchart of FIG. Although the flowchart includes steps S01 to S11, it is not necessary to explain them again.

In the embodiment shown in FIG. 1, when there is no response from the other party, a message (voice message) is transmitted by mail. However, this is not a voice message but a text (document) is transmitted by mail. You can also Text (document), not voice message
This is because it may be preferable to send the e-mail as an e-mail because there is no psychological resistance.

In that case, in the embodiment of FIG. 1, a touch sensor integrated with the display screen is prepared instead of the telephone transmitter 9, and the touch sensor is touched by touching the touch sensor. integrated displayed in that character, and indicating figure, or a pattern document type, the storage means 1
0 , it can be temporarily stored as message character information and then transmitted by mail. In this case, the reproducing means 1
1 becomes unnecessary. In this case, since the voice can be stored with a smaller memory capacity than that of storing the voice, the message can be transmitted as a smaller amount of data, and there is an advantage that the cost of the storage unit 10 is reduced.

[0026]

As described above, according to the present invention,
If the caller (user) did not complete the call (and could not communicate the requirements to the other party) when placing the call,
In order to automatically detect the situation and temporarily store the requirements to be conveyed as a message at the telephone terminal side, connect the line to the appropriate mail center where the other party has joined, and send the temporarily stored message by e-mail, The user of this terminal does not need to perform the redial operation for sending mail,
There is an advantage that the usability of the telephone terminal is improved.

Furthermore, at this time, the other party on the receiving side only needs to subscribe to the voice mail service, and does not need to make a contract for receiving the transfer telephone service. is there.

[Brief description of the drawings]

FIG. 1 is a block diagram showing one embodiment of the present invention.

FIG. 2 is an explanatory diagram showing an example of storage contents of a storage table 3 in FIG.

FIG. 3 is a flowchart showing the operation of one embodiment of the present invention.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Telephone exchange network, 2 ... Mail system, 3 ... Storage table, 4 ... Input means, 5 ... Dial means, 6 ... Sending means,
7 line monitoring means, 8 line control means, 9 telephone transmitter, 10 storage means, 11 reproduction means, 12 clock, 1
3 ... Guidance voice generator, 14 ... Telephone circuit, 15
... CPU for controlling 3 to 14.

────────────────────────────────────────────────── ─── Continuation of the front page (56) References JP-A-60-51055 (JP, A) JP-A-2-246460 (JP, A) (58) Fields investigated (Int. Cl. ⁷ , DB name) H04M 3/42

Claims (2)

(57) [Claims] 1. When a call is made to a called terminal via a telephone line and a call is made but no response can be obtained for a certain period of time, the telephone line is opened, and the called terminal is set in advance. it is to provide the subject of e-mail services that are subscribed menu
Call center, and sends a message to the corresponding terminal to the mail center and sends it to the mail center.
A telephone terminal device capable of storing and transmitting mail, comprising: a telephone number of a terminal to which a call is made, a telephone number of a mail center which is a provider of a mail service subscribed to by the terminal, and the center A storage table that stores the message storage address of the message message to the other party terminal in association with the other party, and a call is made to the other party terminal via a telephone line to make a call, but a response is obtained over a certain period of time. When there is no such message, means for detecting that fact and opening the telephone line, and then message message storage means for uttering and storing a message message to be transmitted to the other party terminal, and then searching the storage table To store the telephone number of the mail center corresponding to the partner terminal and the message message to the partner terminal at the center. Product address
A search unit for reading the telephone of the mail center read by said search means
Call the mail center via telephone line according to the number.
Means for issuing the message and the contents stored in the message message storage means.
Read out the contents and send it to the mail center,
Storage address of the message message read by the search means.
And a means for storing the data in the center in accordance with the address. 2. When a call is made to a called terminal via a telephone line and a call is made, but no response can be obtained for a certain length of time, the telephone line is opened, and the called terminal is set in advance. it is to provide the subject of e-mail services that are subscribed menu
Call center to send messages to the terminal
A text document is sent to the mail center and the mail
A telephone terminal device capable of sending mail by storing the telephone number of a terminal to which a call is made, a telephone number of a mail center which is a provider of a mail service subscribed to by the terminal, and A storage table for storing the storage address of the message text document for the partner terminal at the center in association with the storage terminal, a means for generating and holding the message text document , and calling and calling the partner terminal via a telephone line A means for detecting when a response cannot be obtained for a certain period of time, and opening the telephone line; and a mail center corresponding to the partner terminal by searching the storage table. Telephone number and the storage address of the message text document for the partner terminal at the center.
Search means for reading out the mail, and the telephone of the mail center read by the search means
Call the mail center via telephone line according to the number.
Means for outputting the contents held by the holding / generating means.
And send it to the mail center,
To the storage address of the message text document
Therefore, the telephone terminal device capable of transmitting mail is provided , comprising: means for storing in the center .