JP2024140710A - Business support system, work management system, and business support method - Google Patents

Abstract

[Problem] To improve the convenience of an entrance/exit management system and a work management system when managing work such as inspection work. [Solution] A work support system links an entrance/exit management system that manages the entry and exit of workers to and from an area including a work target, and a work management system that manages work plans related to work within the area, in which the entrance/exit management system outputs information that allows for calculation of the stay time in the area, and the work management system extracts history data that shows a low correlation between the time related to work in the work plan and the stay time in the area, based on the results of comparing at least the time related to work in the work plan with the stay time in the area. [Selected Figure] Figure 6

Description

The present invention relates to a business support system, a work management system, and a business support method.

There are cases where multiple areas requiring access control are provided within a building, and each area is equipped with various facilities. When inspecting these facilities or buildings, access control of workers is required. There may be multiple such buildings to be managed.
The "entrance/exit management system" manages the entrance and exit of each area. For example, an authentication card is provided to a person who is permitted to enter and exit, and when the person enters a specific area, the entrance/exit management system allows the person to enter by having a dedicated terminal read the designated card. On the other hand, the entrance of the general public who cannot present the designated card can be restricted.
A "work management system" may be used to individually manage work so that it is carried out according to the work plan based on the work plan for the business.

JP 2007-188116 A

Even if a work management system was used to manage work based on a work plan, in cases where work completion was self-reported, it was sometimes difficult to determine whether accurate work completion reports were being made.

The problem that this invention aims to solve is to provide a business support system, a work management system, and a business support method that help improve the convenience of an entrance/exit management system and a work management system when managing work such as inspection work.

(1) One aspect of the present invention is a business support system that links an entrance/exit management system that manages the entry and exit of workers into and from an area including work targets, and a work management system that manages work plans related to work within the area, wherein the entrance/exit management system outputs information that enables calculation of the stay time in the area, and the work management system extracts history data that shows a low correlation between the time related to work in the work plan and the stay time in the area based on a result of comparing at least the time related to work in the work plan with the stay time in the area.
(2) In the above-mentioned business support system, the work management system uses at least the ratio of the time spent in the area to the time spent in the work plan as an indicator to extract history data that shows a low correlation between the time spent in the area and the time spent in the area related to the work plan.
(3) In the above-mentioned business support system, the work management system displays that the necessary work could not be completed at least when the ratio of the time spent in the area to the time related to the work in the work plan is "0".
(4) In the above-mentioned business support system, if the ratio of the time spent in the area to the time related to the work in the work plan should be "0" at least in an area, the work management system displays that an event requiring urgent processing may have occurred if the ratio in the area is not "0".
(5) One embodiment of the present invention provides a work management system that includes an area managed by an entry/exit management system that manages the entry and exit of workers into and out of an area that contains work targets, and that manages work plans related to work within the area. The work management system includes a server device that obtains information from the entry/exit management system that enables calculation of the amount of time spent in the area, and extracts history data that shows a low correlation between the time spent in the work plan and the amount of time spent in the area based on a comparison of at least the time spent in the work plan with the amount of time spent in the area.
(6) One aspect of the present invention is a business support method that links an entrance/exit management system that manages the entry and exit of workers into and from an area including a work target, and a work management system that manages work plans related to work within the area, in which the entrance/exit management system outputs information that enables the calculation of the stay time in the area, and the work management system extracts history data that shows a low correlation between the time related to work in the work plan and the stay time in the area based on a result of comparing at least the time related to work in the work plan with the stay time in the area.

According to the present invention, the access control system and the work management system can be more convenient when managing work such as inspection work.

FIG. 1 is an explanatory diagram showing an application example of a task support system 1 according to an embodiment. FIG. 1 is an explanatory diagram illustrating an example of the configuration of a task support system 1 according to an embodiment. FIG. 2 is an explanatory diagram showing an application example of the entrance/exit management system 2 according to the embodiment. FIG. 2 is an explanatory diagram showing an application example of the work management system 3 of the embodiment. FIG. 13 is a diagram for explaining a process when the number of cards is sufficient. FIG. 13 is a diagram for explaining a process when the number of cards is insufficient. FIG. 13 is a diagram for explaining a process when the number of cards is insufficient. 1 is a flowchart of a process for autonomously managing work and work time according to an embodiment.

The business support system, the access control system, the access control system, and the business support method according to the embodiments will be described below with reference to the drawings. In the following description, components having the same or similar functions will be given the same reference numerals. Furthermore, duplicate descriptions of those components may be omitted.

The business support system in this embodiment is a business support system that links an entrance/exit management system that manages the entry and exit of workers to and from an area (building, room) containing a work target, and a work management system that manages work plans related to work within the area, and the entrance/exit management system outputs information that allows the calculation of the stay time in the area, and the work management system is a business support system that extracts history data that shows a low correlation between the time related to work in the work plan and the stay time in the area based on at least the results of comparing the time related to work in the work plan with the stay time in the area.

FIG. 1A is an explanatory diagram showing an application example of a task support system 1 according to an embodiment.
FIG. 1B is an explanatory diagram illustrating an example of the configuration of a task support system 1 according to an embodiment.

Inside the facility shown in FIG. 1A, a workstation WS and multiple rooms (conference room A, conference room B, etc.) are located near the workstation WS.

Each of the above rooms is provided with a fire detector, lighting equipment (lamp fixtures), air conditioning equipment, emergency lights, emergency lights, etc. The above fire detectors, lighting equipment (lamp fixtures), air conditioning equipment, emergency lights, emergency lights, etc. require regular inspection. The lighting equipment (lamp fixtures) and air conditioning equipment include various devices that adjust the environment of the facility (building). For example, the equipment 4 includes equipment such as lighting equipment and air conditioning equipment. The fire detectors, lighting equipment (lamp fixtures), air conditioning equipment, emergency lights, and emergency lights of this embodiment are each associated with a predetermined area (region), and the operating state can be individually controlled for each of the above areas.
An entrance/exit management system 2 that manages the entry and exit of each user to each room is provided at the entrance of each room. By presenting identification information to a remote device 22 of the entrance/exit management system 2, entry to the room is permitted.

For example, remote devices 22, which act as sensors for the access control system 2, are provided near the entrances of each room, corresponding to the entrances of each room. For example, the people who are permitted to enter a predetermined area (room, etc.) are limited. The access control system 2 allows people who have the authority to enter to enter the predetermined area (room, etc.) and restricts people who do not have the authority to enter from entering the predetermined area (room, etc.). In this way, it is configured as a control system that manages people who have entered a predetermined area (room, etc.).

For example, the business support system 1 includes an entrance/exit management system 2 and a work management system 3 .
The entrance/exit control system 2 and the work management system 3 each include a computer system configured independently of each other, and are capable of communicating with each other via a network.

FIG. 2 is an explanatory diagram showing an application example of the entrance/exit management system 2 according to an embodiment of the present invention.
The entrance/exit control system 2 includes a server device 21 , a remote device 22 , and a card 23 .
The remote device 22 detects the card 23 within the range of the wireless signal and outputs the detection result. For example, the remote device 22 is installed on a wall near the entrance of a room in the facility. The remote device 22 intermittently emits a wireless signal of a predetermined field strength at a predetermined period, and intercepts a signal transmitted by the card 23 after the periodic emission. When the remote device 22 detects a wireless signal transmitted by the card 23, it extracts identification information of the card 23 from the detected wireless signal and supplies it to the server device 21. The card 23 detects the wireless signal transmitted from the remote device 22, and transmits its own identification information on the wireless signal according to the detection result.

As described above, the remote device 22 detects when the card 23 approaches the remote device 22 within a desired range of the radio signal.
Furthermore, the server device 21, having obtained the identification information of the remote device 22, detects that the card 23 is present near the installation position of the remote device 22. This makes it possible to determine that the user U1 holding the card 23 has approached the position where the remote device 22 is installed and entered or left the corresponding conference room. The server device 21 supplies the detection result to the work management system 3.
The range within which the wireless signal can reach and communicate in the entrance/exit control system 2 is set to a distance close enough to bring the card 23 into contact with the remote device 22 .

The business support system 1 of the embodiment manages the entry and exit of workers to an area (building, room) in which a work target is included, by linking an entrance and exit management system 2 and a work management system 3. The entrance and exit management system 2 manages the entry and exit of workers to an area (building, room) in which a work target is included. The work management system 3 manages work plans related to work within the area.
First, more detailed examples of the entrance/exit management system 2 and the work management system 3 will be described in order.

(Entrance/Exit Control System 2)
A building may have, for example, a plurality of rooms, and a remote device 22 capable of detecting entry and exit is provided at the entrance and exit of each room. By presenting identification information to the remote device 22, entry to the room is permitted.

When the remote device 22 installed at the entrance of each room detects that identification information that should be allowed entry has been presented, it allows entry to the person who presented it. On the other hand, when the remote device 22 does not detect that identification information that should be allowed entry has been presented, it denies entry to the person who presented it.

The entrance/exit control system 2 manages the entrance/exit of people who present their identification information and pass through an entrance/exit. For example, various types of identification information are stored in a memory unit 23M (not shown) in the card 23.
When it is detected that a card having registered identification information is presented at an entrance to the entrance/exit management system 2 in conjunction with an act of requesting passage, the entrance/exit management system 2 permits passage of the person carrying the card. Even if an act of requesting passage is detected, when it is detected that a card having registered identification information is not presented at the entrance/exit of the entrance/exit management system 2, the entrance/exit management system 2 restricts the passage.

The entrance/exit management system 2 manages the location of cards, including the management of who is using which card.
For example, the entrance/exit control system 2 includes a server device 21 and a remote device 22 .
The server device 21 and the remote device 22 are configured to be in a communicable state.
The server device 21 is a computer device that performs data collection processing, data management processing, communication processing with external devices, etc. for processing related to the entrance/exit management system 2. For example, the server device 21 communicates with the remote device 22 and the work management system 3.

The server device 21 generates passage permission data to be used by the remote device 22 and an entry/exit history from which the number of people passing through the entrances and exits can be extracted.

The entrance/exit management system 2 configured in this way detects entry (entry) and exit (exit) using a card using the remote device 22, and records the history of that entry (entry) and exit (exit). This leaves a record of who presented their card and when they passed through the entrance/exit. The entrance/exit management system 2 notifies the work management system 3 of this entry (entry) and exit (exit) history data (entry/exit history) for analysis. This will be described later.

For example, the server device 21 of the entrance/exit management system 2 stores passage permission data, card information data, entrance/exit history, etc. in the memory unit of the server device 21.
The remote device 22 of the entrance/exit management system 2 stores passage permission data, entrance/exit history, etc. in the memory unit of the remote device 22.

As described above, the entrance/exit control system 2 manages the entrance/exit of workers to/from an area (building, room) that includes a work target.
The server device 21 of the entrance/exit management system includes, for example, an acquisition unit 211 , an entrance permission data generation unit 212 , a remote device management unit 213 , a history notification unit 214 , and a storage unit 215 .

The acquisition unit 211 acquires information (number of workers) to be dispatched to the area including the work target based on the work plan from the work management system, and adds the acquired information to the storage unit 215. The entry permission data generation unit 212 generates entry permission data to permit the entry of the worker based on the work plan notified from the work management system 3, the information (number of workers) of the worker, and the information (card ID, password) presented by the worker. The remote device management unit 213 notifies the remote device 22 of the entry permission data. The remote device management unit 213 acquires history information from the remote device 22. The history notification unit 214 notifies the work management system 3 of the history information. The information notified from the work management system 3 includes the work plan related to the work, the information (number of workers) of the worker related to the work plan, and the number of users of the card on which the above information (first information (card ID)) is recorded (number of card users). The above work plan includes the date and time of the work, the location, the work content, etc.

(Work Management System 3)
The work management system 3 manages the allocation of workers to each task and various tasks (including inspection work) carried out on-site.
For example, for each task for which allocation has not been completed, a worker with suitable skills is assigned according to the worker's work schedule, work status, and allocation status for each task. The method of allocating tasks may be selected appropriately according to the purpose. The work management system 3 manages such allocation of tasks and workers by collecting them into a work plan.

The work management system 3 notifies workers of work requests based on a predetermined work plan. This notification may be made, for example, by e-mail. However, other notification methods may be used without being limited to this. The worker who receives the notification can view information about the work plan managed by the server device 31 using the terminal device 32. The terminal device 32 is, for example, an electronic device such as a smartphone, a tablet terminal device, or a personal computer.

The work management system 3 also manages the work history. The information managed includes work history information such as the date and time of work and photos. The work history information includes information from the terminal devices 32 used by workers and information from the entrance/exit management system 2.

With reference to FIG. 4, a case will be described in which there are a sufficient number of cards 23 available for entry and exit for the number of workers required for work scheduled in the work plan, and all workers use these cards to be authenticated for entry and exit.
FIG. 4 is a diagram for explaining a process when the number of cards 23 in this embodiment is sufficient.

(Card lending and preparation processing)
The entrance/exit management system 2 or the work management system 3 lends a card 23 to a contractor who is scheduled to carry the work. Identification information of the card 23 or the contractor, etc., is registered on the card 23, and can be read from outside when certain conditions are met.

For example, it is preferable that the worker cards 23 be managed for each contractor.
The contractor employs multiple workers and assigns tasks to the workers according to a work plan. The contractor lends the card 23 to the worker who is assigned to work at a site where entry and exit are managed using the card 23, to be carried during the work. By carrying this card 23 to the site, the worker can enter the area where entry and exit are managed by the above-mentioned entrance and exit management system 2.

The contractor creates a work plan and supplies the data of the work plan to the work management system 3. The work management system 3 adds the data of the work plan to a list in the memory unit of the work management system 3. The contractor should provide this card 23 to the scheduled worker on the scheduled day of work (work day), have the worker carry it, and collect the card 23 when the work is completed.

(Basic processing flow when the specified card 23 is not present)
First, the basic process will be described by taking as an example a case where the specified card 23 is not present.
In the entrance/exit management system 2, when the use of a counterfeit card is detected because the specified card 23 was not prepared due to forgetting or other reasons, the remote device 22 restricts the entry of the user who possesses the counterfeit card (S12). The remote device 22 then sends this event to the server device 21, which may add it to the history information of the entrance/exit management system 2 (S13).

(Basic process flow when the number of cards in card 23 is sufficient)
First, the basic process will be described, taking as an example a case where the number of cards 23 is sufficient.
The terminal device 32 of the work management system 3 receives information regarding additions and changes to the work plan and work request information (S21), and sends a response to this to the server device 31. The server device 31 updates the information of the work plan (S22).

The server device 31 notifies the entrance/exit management system 2 of information related to the work plan (S23). For example, the information related to the work plan may include information on the area that includes the work target related to the work plan and information (number of workers) to be dispatched to the area.

As described above, the work management system 3 notifies the entrance/exit management system 2 of the work plan for the work, the information (number of workers) of the workers involved in the work plan, and the number of users (number of card users) of the card 23 on which the above information (first information (card ID)) is recorded, thereby enabling the entrance/exit management system 2 to manage entrance/exit.

(Admission Management Process When the Number of Cards 23 is Sufficient)
The entrance management process by the entrance/exit management system 2 when the number of cards 23 is sufficient will be described.
The server device 21 of the entrance/exit management system 2 is notified that the information (number of workers) is equal to the number of card users (S24), approves this, stores it in the memory of the server device 21, and notifies the remote device 22 of this management information (S25). The remote device 22 accepts this management information (S26), adds it to its internal memory, and prepares for entry on a work day based on the work plan.

The entrance/exit control system 2 activates the authentication process by the remote device 22 on the day of the planned work.
When a specific card 23 that satisfies a specific condition is presented, the activated remote device 22 detects it and allows the worker to enter (S31). The specific condition may include a match within a specific range between the work plan notified from the work management system 3, the information of the worker (number of people), and the information presented by the worker (card ID). The remote device 22 performs this authentication process during the entry process. The remote device 22 opens the entrance when the authentication condition is satisfied.

The remote device 22 also converts the history of whether entry was permitted or rejected into chronological information, notifies the server device 21, and stores this in the memory unit of the server device 21 (S32).

Once workers are permitted to enter, they proceed to the work site as specified in the work plan and carry out the planned work.

Note that the number of work locations registered in the work plan for this day may be multiple. If work for multiple work locations is registered, the work should be performed in the order specified by the work plan.
When the workers have completed the work registered in the work plan for that day, they leave the work site and exit the work area.
At the time of this exit, each worker is subjected to authentication processing by the remote device 22, similar to the above-mentioned case of entry. The remote device 22 performs this authentication processing during the exit processing. When the authentication conditions are satisfied, the remote device 22 opens the entrance (S33).

A worker who is allowed to leave the site will safely complete the work scheduled in the work plan and then head home. The worker may then head to the next site for work according to the work plan for the next job.

The remote device 22 converts the history of whether exit was permitted or rejected into chronological information, notifies the server device 21, and stores this information in the memory unit of the server device 21 (S34).

(Notification process of admission history information)
The server device 21 of the entry/exit management system 2 notifies the server device 31 of the work management system 3 of information about the person who entered the area to be worked on and the entry history information (area, time) of the person who entered the area to be worked on (S41).

(Work history management process)
The server device 31 of the work management system 3 receives information (number of people) about people who have entered the area to be worked on and the entry history information (area, time) about people who have entered the area to be worked on (S42), and records this in the memory unit of the server device 31 as data for analysis.
In response to a request from the terminal device 32, the server device 31 extracts the entrance and exit information for the period requested, and generates a viewing screen based on this (S43). The server device 31 sends this to the terminal device 32, and causes the display unit of the terminal device 32 to display it (S44).
Through the above procedure, the entrance/exit management system 2 can obtain information on the workers involved in the work of a work plan based on the information on that work plan, without requiring the workers to go through the trouble of registering data.

(What to do if you don't have enough cards available for use)
However, there are cases where the number of cards available is insufficient for the number of people required to perform the work scheduled in the work plan, and so no cards can be assigned.
This case will be described below with reference to FIGS. 5A and 5B.
5A and 5B are diagrams for explaining the process when the number of cards is insufficient in this embodiment.
The process when the number of cards is insufficient will be described, focusing on the differences from the process when the number of cards is sufficient.

(Basic process when there are not enough cards in card 23)

The terminal device 32 of the work management system 3 accepts a request to add or change a work plan (S21) and sends it to the server device 31. The server device 31 updates the information of the work plan (S22). If there are not enough cards in the cards 23, it is necessary to manage the number of workers (M) and the number of cards used (N) separately. N and M are natural numbers, and in this embodiment, N is a smaller value than M.

The server device 31 notifies the entrance/exit management system 2 of information related to the work plan (S23). For example, the information related to the work plan includes information on the workers (number of workers M) to be dispatched to the area including the work target based on the work plan and information on the number of cards (N) on the cards 23.

As described above, the work management system 3 notifies the entrance/exit management system 2 of the work plan for the work, the information on the workers involved in the work plan (number of workers M), and the number of users (number of card users N) of the card 23 on which the above information (first information (card ID)) is recorded, thereby enabling the entrance/exit management system 2 to manage entrance/exit.

In addition, instead of the combination of "information on workers involved in the work plan (number of people M)" and "the number of people using card 23 (number of people using card N)," it may be replaced with a combination of "information on workers involved in the work plan (number of people M)" and "the number of workers not using card 23."

(Admission Management Process When Card 23 Does Not Have Enough Cards)
The entrance management process performed by the entrance/exit management system 2 will be described.
By the way, as a comparative example, when the information (number of workers) of workers exceeds the number of card users, some workers will not be able to carry the card 23 due to a shortage of cards 23. In such a situation, it will be impossible to dispatch workers based on the work plan.
Therefore, when the entrance/exit control system 2 is notified that the information (number of workers) exceeds the number of card users, it also uses entrance/exit control by password authentication. The entrance/exit control system 2 issues a password to a worker who cannot carry the card 23 due to a lack of cards 23, and prepares for entry on a work day based on the work plan by implementing authentication using this password.

For example, the server device 21 of the entry/exit management system 2 accepts the work plan notified from the work management system 3, the information of the worker (number of workers), and the information presented by the worker (card ID, password) (S24A), approves it, stores it in the memory, and notifies the remote device 22 of this management information (S25A). The remote device 22 accepts this management information (S26A), adds it to its internal memory, and prepares for entry on the work day based on the work plan.

The entrance/exit control system 2 activates the authentication process by the remote device 22, for example, on the day of the planned work.
When a predetermined password that satisfies predetermined conditions is presented, the activated remote device 22 detects this and allows the worker to enter (S35).

The specified condition may include a match within a specified range between the work plan notified by the work management system 3, the information (number of workers) of the workers, and the information (card ID) and other information presented by the workers. More specifically, the specified condition may be "a match between the work plan related to the work notified by the work management system 3, the information (number of workers) of the workers related to the work plan, the information on the number of users of the card on which the above information (first information (card ID)) is recorded (number of card users), and the information on the number of users of the password (number of password users)." This relationship is shown in formula (1).

(Number of workers involved in the work plan) = Number of card users + Number of password users (1)

In other words, if the number of workers involved in the work plan is N and the number of card users is M, then the number of password users will be (N-M).

In the above case, (N-M) workers are permitted to use passwords, and the remote device 22 accordingly performs authentication processing using passwords during the entry process. The remote device 22 opens the entrance when the authentication conditions are met.

In parallel with this, the remote device 22 performs the aforementioned entrance and exit management process using card authentication (S31, S33).

The process of exit management using password authentication is the same as the process of exit management using card authentication. The remote device 22 opens the entrance when the conditions for password authentication are met (S37). The remote device 22 converts the history of whether exit was permitted or rejected into chronological information, notifies the server device 21, and stores this in the memory of the server device 21 (S38).

(Notification process of admission history information when using a password)
The server device 21 of the entry/exit management system 2 notifies the server device 31 of the work management system 3 of information on people who have entered the area to be worked on (number of people = card use + password use) and historical information on entry to the area to be worked on (area, time) (S41A).

(Work history management process)
The work history management process by the server device 31 of the work management system 3 is similar to that described above.

As mentioned above, if there are not enough cards, password-based authentication processing is also used, making it more convenient to use the entrance/exit management system and work management system for tasks such as inspection work.

According to the above embodiment, the entry/exit management system 2 manages the entry and exit of workers to and from an area (building, room) that includes a work target. The server device 21 acquires, from the work management system 3 that manages work plans related to work within the area, at least a work plan related to the work, information (number of workers) of workers who are scheduled to enter the area for the work plan, and information associated with the number of users of a card (number of card users) on which information (first information (card ID)) that can identify that entry into the area is permitted is recorded.
The remote device 22 may permit entry of the worker based on the information notified from the work management system 3 and the information (card ID, password) presented by the worker when entering to perform work related to the work plan.

Furthermore, when the entrance/exit management system 2 receives a notification that the worker information (number of people) is equal to the number of card users, it accepts this notification, and when it receives a notification that the worker information (number of people) exceeds the number of card users, it issues a password to the worker who cannot carry a card due to a lack of cards, and performs authentication using this password.

In the above embodiment, the business support system 1 links an entrance/exit management system 2 that manages the entry and exit of workers to an area including a work target, and a work management system 3 that manages a work plan related to work within the area. In this case, the work management system 3 notifies the entrance/exit management system 2 of at least the work plan related to the work, information (number of workers) of workers who are scheduled to enter the work of the work plan, and information associated with the number of users of a card (number of card users) on which information that can identify that entry into the area is permitted is recorded. In response to this, the entrance/exit management system 2 obtains information notified from the work management system, including the work plan, information (number of workers) of workers who are scheduled to enter the work of the work plan, and the number of card users, and allows the entry of the worker based on the information notified from the work management system and the information (card ID, password) presented by the worker when entering the work of the work plan.

Furthermore, the business support system 1 shown here enables autonomous management of work and work time. This will be explained below with examples.

The comparative example of this embodiment had the following features in the management of work and work time.
・Workers reported their own working hours.
-Even if work hours were managed on a building-by-building basis at the work site, there were cases where work hours were not managed on a room-by-room basis.
· Even when there were multiple tasks being performed within a work site building, the actual order of tasks was not always managed.
・Even if work registered in the work plan was not performed, or there was a lack of work, it was sometimes difficult to judge from the worker's work report. For example, even if a worker wrote a work report when the work had not been performed due to their own assumptions, the lack of work may not be reported.

Therefore, the business support system 1 performs the following process to resolve the above issues in managing work and work time.

・Extract entry/exit history for inspections from card rental status and entry/exit history ・Automatically calculate the time taken to inspect each room from the entry/exit history ・Check the inspection status of each room from the entry/exit history

These processes will be described below with reference to FIG.
FIG. 6 is a flowchart of a process for autonomously managing work and work time according to the embodiment.

(Extracts entry and exit history for inspections from card lending status and entry and exit history)
The work management system 3 distinguishes between entry (exit) for general use and entry (exit) for the purpose of inspection (inspection work) in the following manner.

The server device 31 of the work management system 3 acquires the entry/exit history information from the entry/exit management system 2 as necessary (SW11). Note that the server device 31 may use the entry/exit history information to be analyzed that has already been acquired.

The work management system 3 extracts the entrance/exit history relating to the inspection from all the entrance/exit histories based on the card lending status.
For example, the server device 31 identifies the contractor/worker who performed the work (SW12), and identifies the card ID of the card used by the contractor or worker (SW13).

This makes it possible to identify the company lending out the card from the card lending status information. It is then identified whether the extracted company is the company that will carry out the relevant work, and if the result shows that the extracted company is the company that will carry out the relevant work, the following analysis process is carried out.

The server device 31 extracts the entry/exit history using that specific card from the entire entry/exit history as the entry/exit history associated with the inspection (SW14).

(The time spent inspecting each room is automatically calculated from entry and exit history)
The server device 31 calculates the time from entry to exit (stay time) for each of the entry and exit histories associated with the inspection extracted by the above process (SW15), and regards this as the time required for the inspection of each room.

(Check the inspection status of each room from the entry and exit history)
The server device 31 evaluates the consistency of the above-mentioned stay time with a standard work time based on a work plan (SW16).

For example, in the case of inspection work, there is a high correlation between the standard labor hours for a unit task and the actual labor hours. The standard labor hours based on the work plan can be estimated from the amount of work. This evaluation can be performed using the ratio between the residence time and the standard labor hours based on the work plan as an indicator. If the work is performed as estimated, the ratio will be "1", if the work is performed efficiently it will be less than "1", and if the work is inefficient it will be greater than "1". However, if the ratio is significantly below "1", it is a good idea to verify whether any work has been omitted or whether the work is being performed in a different procedure than planned.
If the ratio is "0" when it should be other than "0", it means that the room could not be visited and the necessary work could not be done. Conversely, if the ratio is "0" when it should be "0", it can be used as a record of an emergency process in a room (area) that did not need to be visited because an event that needed to be handled occurred.

When applying the "standard labor hours per unit of work" to work other than that for which a fixed "standard labor hour per unit of work" is specified as above, it is a good idea to calculate the average work time from past data such as historical information and use this.

As mentioned above, the duration of stay extracted from the entry and exit history can be used to evaluate the inspection status of each room, and any tasks that result in abnormal values can be extracted (SW17) and displayed.

By carrying out the above SW17 processing at the end time of the work according to the work plan or at a specified time based on that end time, information encouraging the worker to reconfirm the relevant work can be transmitted before the worker leaves the site (building). Even if work has been put off due to a busy work schedule or local conditions, the worker can be supported to ensure that the work is completed without forgetting it.

According to at least the above embodiment, the business support system 1 is a business support system that links an entrance/exit management system that manages the entry and exit of workers to and from an area including a work target, and a work management system that manages work plans related to work within the area, and the entrance/exit management system outputs information that allows the time spent in the area to be calculated, and the work management system extracts history data that shows a low correlation between the time spent in the work plan and the time spent in the area based on a comparison of at least the time spent in the work plan and the time spent in the area, thereby making the entrance/exit management system and the work management system more convenient when managing work such as inspection work.

The business support system 1 of this embodiment achieves the following by linking the entrance/exit management system 2 and the work management system 3.
・Reduces the work of registering entry and exit (automatic linkage eliminates the need for individual registration work)
・Reduction of inspection record work (automatic linkage eliminates the need to record inspection dates and times individually)
・Prevention of erroneous registration (prevention of erroneous registration of work that has not been performed)
- Improved security (preventing unauthorized use of authorization cards)

Furthermore, by applying the business support system 1, the following becomes possible.
・The card 23 required for inspection will be distributed in advance (use outside the registered hours will be invalidated).
Work results are registered on the work management system 3.
The permission and attribute data of the card 23 is automatically registered.
- Work history is automatically generated and registered in the work management system 3 from entry and exit history information.

The following effects are expected in terms of information management.
The number of cards to be lent is clear.
The card 23 can only be used during the period for which the inspection work is registered.
The actual user name of the card 23 can be associated with the work history, etc. (This also makes it easier to create an individual work history.)
- Inspection dates and times can be recorded accurately and automatically.
- The purpose of passage (such as regular inspections) can also be automatically recorded in the entry and exit history.

The above describes an embodiment of the present invention, but the business support system 1, the entrance/exit management system 2, and the work management system 3 each have a computer system inside. The series of steps related to the above-mentioned processes are stored in the form of a program on a computer-readable storage medium, and the above-mentioned processes are performed by the computer reading and executing this program. Here, computer-readable storage medium refers to a magnetic disk, magneto-optical disk, CD-ROM, DVD-ROM, semiconductor memory, etc. Also, the computer program may be distributed to a computer via a communication line, and the computer that receives the program may execute the program. Also, the "computer system" here includes an OS, etc.

Although one embodiment of the present invention has been described above, the embodiment of the present invention is not limited to the above. For example, the methods exemplified in each embodiment and its modified examples may be combined in a combination other than the exemplified combination. In addition, the embodiment of the present invention may be the above embodiment modified as follows.
For example, the output magnitude and type of the lighting fixtures exemplified here are merely examples and may be changed as appropriate.

Although the above describes an example in which the entrance/exit management system 2 and the work management system 3 are configured as separate computer systems, the present invention is not limited to this and the entrance/exit management system 2 and the work management system 3 may be configured on common hardware and OS.

Example configuration:
[1] One embodiment of the business support system is a business support system that links an entrance/exit management system that manages the entry and exit of workers to an area (building, room) containing a work target, and a work management system that manages work plans related to work within the area, in which the entrance/exit management system outputs information that enables calculation of the stay time in the area, and the work management system extracts history data that shows a low correlation between the time related to work in the work plan and the stay time in the area based on a result of comparing at least the time related to work in the work plan with the stay time in the area.
[2] In the business support system described in [1] above, the work management system uses at least the ratio of the time spent in the area to the time spent in the work plan as an indicator to extract history data that has a low correlation between the time spent in the work plan and the time spent in the area.
[3] In the business support system described in [1] or [2] above, the work management system displays that the necessary work could not be completed at least when the ratio of the time spent in the area to the time related to the work in the work plan is "0".
[4] In the business support system described in [2] or [3] above, the work management system displays the possibility that an event requiring urgent processing has occurred if the ratio of time spent in the area to the time related to work in the work plan, at least in an area where the ratio should be "0", is not "0".

1 Business support system 2 Entrance/exit management system 3 Work management system 21, 31 Server device 22 Remote device 23 Card 32 Terminal device

Claims (6)

an entrance/exit management system for managing entry and exit of workers to and from an area including a work target;
a work management system for managing work plans related to work within the area;
A business support system that links the above:
The entrance/exit management system includes:
outputting information that enables calculation of the dwell time in the area;
The work management system includes:
A business support system that extracts history data showing a low correlation between the time related to the work in the work plan and the time spent in the area based on a result of comparing at least the time related to the work in the work plan and the time spent in the area. The work management system includes:
The business support system according to claim 1 , further comprising: an index that uses a ratio of time spent in the area to time spent on work in the work plan as an indicator to extract history data that shows a low correlation between time spent on work in the work plan and time spent in the area. The work management system includes:
3. The work support system according to claim 2, wherein if the ratio of the time spent in said area to the time related to the work in the work plan is "0", it is displayed that the necessary work could not be completed. The work management system includes:
The business support system of claim 2, further comprising: a display that indicates the possibility that an event requiring urgent processing has occurred if the ratio of time spent in said area to time related to work in a work plan, at least in an area where the ratio should be "0", is not "0". There is an area that is managed by an access control system that manages the entry and exit of workers to and from the area that contains the work target,
A work management system for managing work plans related to work within the area,
Acquire information from the entrance/exit management system that enables calculation of a stay time in the area;
A work management system comprising: a server device that extracts history data showing a low correlation between the time related to work in a work plan and the time spent in the area based on a comparison result between at least the time related to work in the work plan and the time spent in the area. an entrance/exit management system for managing entry and exit of workers to and from an area including a work target;
a work management system for managing work plans related to work within the area;
A business support method for linking
The entrance/exit management system outputs information that enables calculation of a stay time in the area,
The business support method includes extracting history data showing a low correlation between the time related to work in the work plan and the time spent in the area based on a comparison result between the time related to work in the work plan and the time spent in the area using the work management system.

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