JP2022037162A - Settlement system, settlement device and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To be able to manage the history of the process in which inconsistency between the actual height and the theoretical inventory occurred and the history on the process of correcting the inconsistency in association with the clerk who performed the operation.

SOLUTION: With respect to a settlement system including a settlement device that performs settlement of purchased items, the system includes a deposit instructing means for instructing payment to the settlement device by designating the deposit contents, payment instruction information indicating payment to the settlement device, payment result information indicating the theoretical amount of money corresponding to the specified deposit content and the actual height corresponding to the content of the actually received deposit in association with the store clerk identification information of the clerk who made the deposit, and stores the money in the deposit result information indicating the result of the re-deposit when the re-deposit corresponding to the payment result information is performed and storage control means for storing in association with store clerk identification information of the store clerk in the storage unit.

SELECTED DRAWING: Figure 11

COPYRIGHT: (C)2022,JPO&INPIT

Description

The present invention relates to a settlement system, a settlement device and a program.

For each transaction, it is judged whether or not the sales amount and the fluctuation amount of the money in the change machine match, and the judgment result is stored in association with the identification information of the cashier (the clerk who operates the product sales data processing device). There is a known product sales data processing device (see, for example, Patent Document 1).

Japanese Unexamined Patent Publication No. 2005-71015

For example, under the product sales data processing apparatus described in Patent Document 1, when there is a difference between the theoretical amount and the actual amount being insufficient, the insufficient amount may be paid. This makes it possible to match the real height with the theoretical height. However, there is a history of the clerk who made the transaction that caused the shortage of the actual amount. In other words, even though the actual amount was corrected to match the theoretical amount, there was a record of the clerk's operation history in which the actual amount was insufficient. Such a state leads to, for example, not being able to correctly grasp the work performed by the clerk, so it is preferable to improve it.

The present invention has been made in view of such circumstances, and operates the history of the process in which the inconsistency between the actual amount and the theoretical amount has occurred and the history of the process of correcting the inconsistency. The purpose is to be able to manage it in association with the clerk who went there.

One aspect of the present invention that solves the above-mentioned problems is a settlement system including a settlement device for settlement of purchased products, which is designated as a payment instruction means for designating payment details and instructing payment to the settlement device. The deposit result information indicating the theoretical amount corresponding to the received deposit content and the actual amount corresponding to the actually made deposit content is stored in the storage unit in association with the clerk identification information of the clerk who made the deposit. When a re-payment corresponding to the deposit result information is performed, the deposit result information indicating the result of the re-payment is stored in the storage unit in association with the clerk identification information of the clerk who made the deposit. It is a settlement system equipped with a control means.

Further, one aspect of the present invention is a settlement device for settlement of purchased products, a deposit instruction means for designating a deposit content and instructing a deposit to the settlement device, and a theory corresponding to the designated deposit content. The deposit result information indicating the current amount and the actual amount corresponding to the content of the actual deposit is stored in the storage unit in association with the clerk identification information of the clerk who made the deposit, and corresponds to the deposit result information. A payment device provided with a storage control means for storing the deposit result information indicating the result of the re-payment in the storage unit in association with the clerk identification information of the clerk who made the deposit when the re-payment is performed. be.

Further, one aspect of the present invention is a payment instruction means for designating a payment content and instructing payment to the payment device, a designated payment content, using a computer as a payment system provided with a payment device for payment of purchased products. The deposit result information indicating the theoretical amount corresponding to the deposit and the actual amount corresponding to the content of the actual deposit is stored in the storage unit in association with the clerk identification information of the clerk who made the deposit, and the deposit is made. When re-payment corresponding to the result information is performed, the function as a storage control means for storing the deposit result information indicating the result of the re-payment in the storage unit in association with the clerk identification information of the clerk who made the deposit. It is a program to make it.

Further, one aspect of the present invention is a payment instruction means for designating a payment content and instructing payment to the payment device using a computer as a payment device for payment of purchased products, and a theory corresponding to the designated payment content. The deposit result information indicating the current amount and the actual amount corresponding to the content of the actual deposit is stored in the storage unit in association with the clerk identification information of the clerk who made the deposit, and corresponds to the deposit result information. A program for functioning as a storage control means for storing the deposit result information indicating the result of the re-payment in the storage unit in association with the clerk identification information of the clerk who made the deposit when the re-payment is performed. Is.

According to the present invention, it is possible to manage each of the history of the process in which the inconsistency between the actual amount and the theoretical amount has occurred and the history of the process of correcting the inconsistency in association with the clerk who performed the operation. The effect of becoming is obtained.

It is a figure which shows the configuration example of the POS system in this embodiment. It is a figure which shows the appearance example of the registration apparatus and the settlement apparatus in this embodiment. It is a figure which shows the configuration example of the registration apparatus in this embodiment. It is a figure which shows the configuration example of the settlement apparatus in this embodiment. It is a figure explaining the procedure example of the deposit / withdrawal between payment apparatus in this embodiment. It is a figure which shows the print content example of the deposit / withdrawal instruction slip in this embodiment. It is a figure explaining the procedure example corresponding to from the forced termination of the deposit process to the re-deposit process in the deposit / withdrawal between the settlement devices of this embodiment. An example of a deposit result slip issued in response to the forced termination of the deposit process of the present embodiment is shown. It is a figure which shows the print content example of the re-payment instruction slip of this embodiment. In this embodiment, it is a figure which shows the content example of the deposit / withdrawal processing result slip issued corresponding to the case where the deposit processing in the deposit / withdrawal between settlement devices is forcibly terminated. In this embodiment, it is a figure which shows the print content example of the payment result slip issued at the end of a re-payment process. It is a figure which shows the print content example of the deposit / withdrawal processing result slip which shows the result of the re-deposit process in this embodiment. It is a figure which shows an example of the deposit / withdrawal processing history information stored in the management apparatus of this embodiment. It is a flowchart which shows the example of the processing procedure which the settlement apparatus of this embodiment executes according to the payment destination, and the operation corresponding to the payment is performed.

<Embodiment>
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 shows a configuration example of a POS system 1 (an example of a settlement system) according to the present embodiment. The POS system 1 shown in the figure is configured to include a management device 10, two registration devices 20-1, 20-2, and three settlement devices 30-1, 30-2, 30-3. ing.
In the following description, when the registration devices 20-1 and 20-2 are not particularly distinguished, they are referred to as the registration device 20. Further, when the settlement devices 30-1, 30-2, and 30-3 are not particularly distinguished, they are described as the settlement device 30.
The management device 10, the registration device 20, and the settlement device 30 are connected to each other by a wired or wirelessly connected LAN (Local Area Network) 11.

The configuration of the POS system 1 shown in the figure is an example. For example, the POS system 1 may be configured to include one or three or more registration devices 20, or may be configured to include two or less or four or more checkout devices 30. Further, the POS system 1 of the present embodiment may be configured not to include the management device 10.
If the configuration of the POS system 1 does not include the management device 10, the management device 10 may be added to another device (for example, one registration device 20 that is representative of the plurality of registration devices 20). May be combined with the function as.

The management device 10 is an information processing device that manages the POS system 1, manages the registration device 20 and the settlement device 30 in the POS system 1, and manages various information such as a product master. The management device 10 appropriately transmits the latest product master to the registration device 20 and each settlement device 30.
The product master is a file that stores product information such as product identification information (for example, JAN code), product name (product name, item name), and price of each product.
The management device 10 acquires a product master reflecting the latest product information from an external device (for example, a server of the headquarters or a removable storage medium) and appropriately transmits the product master to the registration device 20 and each settlement device 30.
The management device 10 is arranged in, for example, a backyard in a store ST.

The registration device 20 executes a product registration process for registering a product to be purchased. Product registration is performed, for example, by scanning a barcode attached to the product using a scanner, or by operating a preset button or the like displayed on the product registration screen.
Further, the registration device 20 generates and stores information (hereinafter referred to as settlement information) used for settlement of the registered product.

The settlement information includes settlement information identification information for identifying the settlement information, registration date and time, product identification information of each registered product, product name of each registered product, selling price, discount information, and purchase target product. Includes the number of transaction points (purchased points) indicating the number of items and the total amount (total amount) of the items to be purchased. Further, the settlement information may further include registration device identification information for identifying the registration device 20 that generated the settlement information (that is, the registration device 20 that registered the product related to the settlement information).
Further, when the customer corresponding to the settlement information is a member and the member identification information (for example, the member number) is input at the time of product registration, the member identification information may be included in the settlement information.

The settlement information is used for the settlement process in the settlement apparatus 30. The settlement process is a process of selectively paying and settling the price of a registered product using cash, electronic money, a credit card, or the like.

In the present embodiment, there are a plurality of payment devices 30, and any one of the plurality of payment devices 30 executes the payment processing using the product registration data generated by the registration device 20. Among the plurality of payment devices 30, examples of the mode for designating the payment device 30 to execute the payment processing include the following first designation mode and second designation mode.

The first designation mode is a mode in which the clerk designates the settlement device 30 for executing the settlement process by the registration device 20.
That is, the store clerk designates the settlement device 30 to execute the settlement process from among the plurality of settlement devices 30 by performing the operation of designating the settlement device 30 on the registration device 20.
The registration device 20 displays the operation information indicating the operation status of each settlement device 30, and the registration device 20 confirms the operation status of each settlement device 30 when the store clerk designates the settlement device 30. You may be able to do it.

When the clerk designates the settlement device 30, the settlement information including the product registration data generated in the registration device 20 is transmitted to the designated settlement device 30 via the LAN 11. That is, when the settlement device 30 is designated following the product registration process, the registration device 20 transmits the settlement information including the product registration data based on the product registration process to the designated settlement device 30.
In the present embodiment, the registration device 20 directly transmits the settlement information to the settlement device 30, but the settlement information may be transmitted to the settlement device 30 via the management device 10.

Further, in the second designation mode, a medium for settlement processing (accounting ticket (registered trademark)) is issued from the registration device 20, and the customer reads the accounting ticket handed by the clerk to one settlement device 30. It is an aspect to make.
That is, the customer designates the settlement device 30 to execute the settlement process from among the plurality of settlement devices 30 by having the settlement device 30 read the accounting ticket handed over by the clerk.
On the checkout ticket, the registration device ID indicating the issuer's registration device 20 and the settlement information are printed (printed) in the form of either a barcode (one-dimensional code) or a two-dimensional code. When the checkout device 30 reads the code of the checkout ticket, the checkout device 30 acquires the product registration data from the checkout information indicated by the read code.

The settlement device 30 executes the settlement process according to the operation of the customer. Further, when the settlement device 30 finishes the settlement process, the settlement device 20 notifies the registration device 20 of the end of the settlement process.

Next, a configuration example of the registration device 20 and the settlement device 30 will be described with reference to FIGS. 2 to 4.
FIG. 2 is a perspective view showing an external example of the registration device 20 and the settlement device 30. FIG. 3 is a block diagram showing a configuration example of the registration device 20. FIG. 4 is a block diagram showing a configuration example of the settlement device 30.

As shown in FIG. 3, the registration device 20 includes a CPU (Central Processing Unit) 201, a storage unit 202, a RAM (Random Access Memory) 203, a scanner unit 204, a store clerk display unit 205, and a customer display. A unit 205a, an operation unit 206, a communication unit 207, a buzzer 208, a printing unit 209, and a card reader 210 are provided. These can communicate with each other via the bus.

The CPU 201 is a central processing unit, and controls the operation of the registration device 20 by reading and executing a program stored in the storage unit 202.
The storage unit 202 is an auxiliary storage device of the CPU 201, and stores various information used by the CPU 201 including a program.

The RAM 203 is the main storage device of the CPU 201 and stores various information. For example, the RAM 203 stores a product master acquired from the management device 10, settlement information generated after the product registration process, and the like.
The scanner unit 204 optically reads the barcode (product code) attached to the product.

The clerk display unit 205 is a touch panel (for example, a liquid crystal touch panel) and displays various information for the clerk.
For example, the clerk display unit 205 displays a product registration screen or the like in which preset buttons associated with product information (product code, etc.) are arranged.

The customer display unit 205a displays various information for the customer. For example, the customer display unit 205a displays the price or the like of the registered product. The customer display unit 205a may be a touch panel (for example, a liquid crystal touch panel).

The operation unit 206 includes various operation buttons (subtotal key, current total key, number key, correction key, preset key, etc.) for operating the registration device 20. For example, when the operation button (preset key) is operated, the operation unit 206 receives an operation input for the product information (product code or the like) preset and registered in the preset key.

The communication unit 207 communicates with another device via the LAN 11.
The buzzer 208 generates a buzzer sound when it is necessary for a clerk to confirm the operation.
The printing unit 209 prints and publishes the medium as needed. For example, the printing unit 209 can print and issue a bill.

The card reader 210 is, for example, a device that reads information from an RFID (Radio Frequency Identifier) tag in the form of an IC (Integra Circuit) card.

FIG. 2 shows an example of the appearance of the registration device 20 including the scanner unit 204, the store clerk display unit 205, the operation unit 206, the printing unit 209, and the card reader 210.

As shown in FIG. 4, the settlement device 30 includes a CPU 301, a storage unit 302, a RAM 303, a scanner unit 304, a display unit 305, an operation unit 306, a communication unit 307, a buzzer 308, and a printing unit 309. , A settlement unit 310, a barber's pole 311, a human detection sensor 312, and a card reader 313. These can communicate with each other via the bus.

The CPU 301 is a central processing unit, and controls the operation of the settlement device 30 by reading and executing a program stored in the storage unit 302.
The storage unit 302 is an auxiliary storage device of the CPU 301, and stores various information used by the CPU 301 including a program.

The RAM 303 is the main storage device of the CPU 301 and stores various information. For example, the RAM 303 stores the product master acquired from the management device 10 and the settlement information acquired from the registration device 20.
The scanner unit 304 optically reads, for example, a code (bar code or two-dimensional code) printed on a checkout ticket or a code (membership code) attached to a membership card or the like.

The display unit 305 is a touch panel (for example, a liquid crystal touch panel) and displays various information. For example, the display unit 305 displays a settlement screen on which the total amount and the like are displayed.

The operation unit 306 includes various operation buttons (correction keys, preset keys, etc.) for operating the settlement device 30. For example, the operation unit 306 accepts the correction of the operation input by operating the operation button (correction key).

The communication unit 307 communicates with other devices via the LAN 11.
When an error or the like occurs, the buzzer 308 generates a buzzer sound for notifying the error.
The printing unit 309 prints the medium and issues it. For example, when the settlement process (that is, the settlement of the purchase price of the product) is completed, the printing unit 309 prints and issues the settlement receipt that the customer brings back.

The settlement unit 310 performs processing related to settlement (settlement). As an example of the type of payment that can be handled by the payment unit 310 in the present embodiment, there is a case where at least one of cash payment, payment by using a credit card, and payment by using electronic money is used. Listed in.
The settlement unit 310 is provided with a change machine in order to support settlement by cash. The change machine has a coin slot for inserting coins (for example, a bill slot for inserting bills and a coin slot for inserting coins) and a coin ejector for discharging coins as change or the like. It is provided with an outlet (for example, a bill discharge port and a coin discharge port are provided respectively). The settlement unit 310 executes the settlement by cash by the change machine, and outputs the result of executing the settlement (for example, information indicating whether or not the settlement is successful) to the CPU 301 via the bus.
Further, when the payment is made by using a credit card, the payment unit 310 is provided with a credit card reader and performs payment processing using the information read by the credit card reader.
Further, when dealing with payment by using electronic money, the payment unit 310 is provided with an electronic money reader and performs payment processing using the information read by the electronic money reader.

The barber's pole 311 has a plurality of color indicator lights, and by turning on or blinking these indicator lights, it is possible to notify or operate information indicating that the checkout device 30 is a device designated by a clerk. Notify that there is.
The human detection sensor 312 is a sensor that detects that a person (customer) is within a predetermined range in front of the settlement device 30.
The detection output of the human detection sensor 312 indicates whether or not a person has approached the own machine when, for example, the settlement device 30 automatically displays the settlement screen in response to the person approaching the own machine. Used to determine. However, the settlement device 30 may display, for example, the settlement screen in response to, for example, reception of settlement information or reading of a barcode printed on a checkout ticket. In this case, a person is detected. The sensor 312 may be omitted.

The card reader 313 is, for example, a device that reads information from an RFID tag in the form of an IC card.

FIG. 2 shows an external configuration of a payment device 30 including a scanner unit 304, a display unit 305, an operation unit 306, a printing unit 309, a payment unit 310, a barber's pole 311 and a card reader 313.

During business, the cash for change stored in the change machine of the settlement device 30 may be in a near-end state where the amount of cash for change is below a certain level. In this case, for example, cash managed in the backyard can be withdrawn, and the withdrawn cash can be replenished to the settlement device 30 in the near-end state. However, in this case, the clerk has to bother to move to the backyard, which is troublesome and time-consuming, and may hinder business operations.
Therefore, in the POS system 1 of the present embodiment, the near-end state is eliminated by withdrawing cash from the settlement device 30 that is not in the near-end state and depositing the withdrawn cash into the near-end state settlement device 30. It is possible to make deposits and withdrawals between payment devices. If such deposits and withdrawals are made between the checkout devices, the clerk may move between the checkout devices 30 in the store ST without going to the backyard to replenish the checkout device 30 in the near-end state. ..

Here, two examples of cash management in the backyard will be described.
The first example of cash management in the backyard is to use a safe. Cash such as change and sales is stored in the safe. Such a safe is not connected to a communication network such as a network. Cash in and out of the safe is done by filling out (recording) the deposit and withdrawal on the prescribed form.
Further, the second example of the mode of cash management in the backyard is to use a cash processing machine. For example, sales proceeds are put into the cash processing machine. The cash processing machine generates sales data according to the input sales amount, and sends the generated sales data to a bank account or the like via the network of the security company. The proceeds will be collected by the security company. In addition, from the cash processing machine, it is also possible to make a coin-roll using coins or the like inserted as sales proceeds and withdraw in coin-roll units. The cash processing machine has a function of reading a barcode. Therefore, similarly to the settlement device 30, by having the cash processing machine read the deposit / withdrawal instruction slip, the appropriation can be withdrawn from the cash processing machine.
The security company collects the proceeds stored in the cash processing machine and delivers the change coins. If it is possible to withdraw change coins from the proceeds stored in the cash processing machine as an appropriation as described above, the store can use the cash processing machine as the withdrawal source in the same way as the settlement device 30. You get the advantage of being able to. In addition, security companies also have the advantage of being able to reduce the frequency of delivery of change coins and the amount of change coins to be delivered.
In addition, identification information such as a barcode is attached to the delivered coins. The cash processing machine and the management device 10 can easily obtain information on the denomination and the number of deliveries by reading the bar code attached to the coins. As a result, the burden on payment and management can be reduced on the store side.
Further, the management device 10 may be capable of managing all or part of the cash (store cash) stored in the store such as a cash processing machine, a safe, and a POS register. In this case, by displaying the storage status of the store cash on the display unit included in the management device 10, the clerk can grasp the status of sales and change in the store. Then, for example, the amount of change that should be held at the store (minimum holding amount) or less (or less), or more than the minimum holding amount but close to the minimum holding amount, is less than a certain amount. In this case, the display unit of the management device 10 may notify the fact. Upon receiving such a notification, the clerk can immediately respond to the notification to place an order for the delivery of coins to the security company (for example, an order input operation for the management device 10 or the like).
In addition, on the security company side, information is received from the cash processing machine on the store side and the management device 10 on the store side by a terminal connected to the network, and the received information is output to generate sales and change in the store. It is possible to grasp the situation of. As a result, the security company can prepare the delivery money and make a plan for collecting the sales money before receiving the order from the store, which improves the efficiency of the business.

With reference to FIG. 5, an example of a procedure for depositing and withdrawing between payment devices performed in the POS system 1 of the present embodiment will be described.
Step S1: The payment destination settlement device 30-R is in a near-end state. When the settlement device 30-R in the near-end state detects that it has become the near-end state, it transmits a near-end notification to that effect to the management device 10.
Step S2: The management device 10 issues a deposit / withdrawal instruction slip 51 in response to receiving the near-end notification. The deposit / withdrawal instruction slip 51 is, for example, a slip in which predetermined contents corresponding to the withdrawal instruction are printed on a receipt paper. Specifically, the cash stored in the settlement device 30 other than the settlement device 30-R is withdrawn from the deposit / withdrawal instruction slip 51, and the withdrawn cash is used as an appropriation to be deposited in the settlement device 30-R. Information instructing that (deposit / withdrawal instruction information) is printed.

FIG. 6 shows an example of the printed contents of the deposit / withdrawal instruction slip 51. The deposit / withdrawal instruction slip 51 in the figure includes each print area of the withdrawal source information area AR11, the appropriation information area AR12, the deposit destination information area AR13, and the barcode BC1.
In the withdrawal source information area AR11, the withdrawal source information indicating the settlement device 30 of the withdrawal source is shown. Specifically, in the withdrawal source information area AR11, among the registration numbers assigned to each settlement device 30 under the operation at the store ST, the registration number corresponding to the withdrawal source settlement device 30 is shown. Is done.
In the appropriation information area AR12, appropriation information indicating the content of the appropriation is shown. In the example of the figure, as the appropriation information, the breakdown of cash as the appropriation (money type and the number of sheets for each monetary type) is shown as the appropriation information. Specifically, in the appropriation information area AR12, it is shown that one 50-yen coin and one 10-yen coin (60 yen in total) are the breakdown of cash as the appropriation.
In the deposit destination information area AR13, the deposit destination information indicating the settlement device 30 of the deposit destination is shown. Specifically, in the deposit destination information area AR13, the cash register number corresponding to the deposit destination settlement device 30 is shown.
The barcode BC1 is information that encodes deposit / withdrawal instruction information. Specifically, the deposit / withdrawal instruction information of the barcode BC1 includes a deposit / withdrawal processing identifier. The deposit / withdrawal processing identifier is an identifier commonly assigned to the deposit processing and the withdrawal processing corresponding to the deposit / withdrawal between the settlement devices. Further, the deposit / withdrawal instruction information of the barcode BC1 includes a settlement device identifier (withdrawal source settlement device identifier) indicating the same withdrawal source settlement device 30 as shown in the withdrawal source information area AR11, and an appropriation information area AR12. It includes the allocation information having the same contents as shown in the above, and the settlement device identifier (payment destination settlement device identifier) indicating the settlement device 30 of the same deposit destination as shown in the deposit destination information area AR13.

Upon issuing the deposit / withdrawal instruction slip 51 in step S2, the management device 10 determines the appropriation to be applied to the settlement device 30-R in the near-end state. The determination of the appropriation amount here means determining the monetary type as cash to be applied to the settlement device 30-R and the number of coins for each monetary type. The near-end notification includes near-end status information indicating the near-end status. The near-end status information indicates, for example, the near-end currency type and the number of sheets for each currency type. The management device 10 may determine the currency type as the appropriation and the number of sheets for each currency type based on the near-end state information.
Further, the management device 10 determines the withdrawal source settlement device 30-W from among the settlement devices 30 other than the settlement device 30-R. The management device 10 withdraws money based on, for example, the operating status of the settlement device 30 other than the settlement device 30-R and the number of coins stored in the change machine for each settlement device 30 other than the settlement device 30-R. The original settlement device 30-W may be determined.

The management device 10 that has received the near-end notification in step S1 further transmits a near-end notification to each registration device 20 notifying that the settlement device 30-R is in the near-end state. The registration device 20 displays the status of each settlement device 30 in a predetermined manner, and notifies that the settlement device 30-R is in the near-end state in response to the reception of the near-end notification. Display. Further, the settlement device 30-R itself also notifies that it is in the near-end state by lighting the barber's pole 311 in a predetermined manner, for example. In this way, the notification is performed by each registration device 20 and the settlement device 30-R itself, so that the clerk working at the store ST knows that the settlement device 30-R is in the near-end state.
In this case, the clerk in charge of deposit / withdrawal between the settlement devices (the clerk in charge of deposit / withdrawal) for eliminating the near end goes to the management device 10 to pick up the deposit / withdrawal instruction slip 51 issued in step S2. The clerk in charge of deposits and withdrawals may be determined in advance, or may be appropriately determined according to the situation at that time.
The deposit / withdrawal clerk confirms the withdrawal source settlement device 30-W by looking at the contents printed in the withdrawal source information area AR11 in the deposit / withdrawal instruction slip 51. Then, the clerk in charge of deposit / withdrawal moves to the settlement device 30-W of the withdrawal source with the deposit / withdrawal instruction slip 51 in order to make a withdrawal from the settlement device 30-W of the withdrawal source.

Step S3: When withdrawing from the withdrawal source settlement device 30-W, the clerk in charge of deposit / withdrawal first uses the barcode BC1 of the deposit / withdrawal instruction slip 51 that he / she has brought to the withdrawal source settlement device 30-W. It is read by the scanner unit 304. As a result, the withdrawal source settlement device 30-W inputs the deposit / withdrawal instruction information recorded as the barcode BC1.
The entered deposit / withdrawal instruction information includes a settlement device identifier that designates the settlement device 30 of the withdrawal source. In this case, the withdrawal source settlement device 30-W is settled by itself because the withdrawal source settlement device identifier included in the deposit / withdrawal instruction information and the own settlement device identifier match. Recognize that it has been designated as device 30. As a result, the withdrawal source settlement device 30-W shifts to the withdrawal processing mode.
The withdrawal source settlement device 30-W does not match the withdrawal source settlement device identifier and the deposit destination settlement device identifier included in the deposit / withdrawal instruction information read from the barcode BC1. In that case, the error notification that the self is not the target of the deposit / withdrawal between the settlement devices may be performed.

Step S4: Next, the clerk in charge of deposit / withdrawal performs an operation of having the clerk ID 60 in his possession read by the settlement device 30-W of the withdrawal source. The clerk ID 60 stores clerk information, which is information about the corresponding clerk. The clerk information includes a clerk identifier that uniquely indicates the corresponding clerk. In this case, when the clerk identifier is recorded in the bar code (or two-dimensional code) format on the clerk ID 60, the clerk in charge of deposit and withdrawal has the clerk information read from the clerk ID 60 using the scanner unit 304. All you have to do is perform the operation. On the other hand, for example, when the clerk identifier is recorded on the IC chip included in the clerk ID 60, or when the clerk identifier is recorded magnetically, the clerk in charge of deposit and withdrawal uses the card reader 313 to record the clerk ID 60. All you have to do is to read the clerk information from.
By performing the operation of reading the clerk ID 60 as described above, the withdrawal source settlement device 30-W inputs the clerk identifier recorded in the clerk ID 60. By inputting the clerk identifier in step S3, the clerk who performs the withdrawal work is registered.
The withdrawal source settlement device 30-W may display a guide prompting the clerk in charge of deposit / withdrawal to read the clerk's card at the timing of shifting to the withdrawal processing mode.

Step S5: After the withdrawal declaration operation is performed as described above, when the barcode BC1 is read and the clerk identifier is input, the withdrawal source settlement device 30-W executes the withdrawal process. do. As a withdrawal process, the withdrawal source settlement device 30-W discharges cash according to the number of coins indicated by the appropriation information included in the deposit / withdrawal instruction information read from the barcode BC1 in step S4 (withdrawal). I do. At the time of withdrawal, money may be discharged from the money ejection port in the settlement unit 310. In this way, the withdrawal is performed by the settlement device 30-W of the withdrawal source, so that the clerk in charge of deposit and withdrawal obtains the appropriation 70 as cash.

Step S5-1: Further, the withdrawal source settlement device 30-W transmits the withdrawal processing result information indicating the result of the withdrawal processing to the management device 10. The withdrawal processing result information includes the date and time when the withdrawal was made, the clerk identifier of the clerk who performed the withdrawal work (the clerk identifier input in step S4), the information on the number of coins withdrawn, and the like. .. The management device 10 includes a storage unit in which deposit / withdrawal processing history information is stored. The management device 10 reflects the received withdrawal processing result information in the deposit / withdrawal processing history information stored by itself.

Here, a withdrawal error may occur in which the withdrawal is not normally performed by the withdrawal source settlement device 30-W. An example of processing of the settlement device 30-W of the withdrawal source according to the case where the withdrawal error occurs will be described.
First, the withdrawal source settlement device 30-W determines that a withdrawal error has occurred when the power is turned off during the discharge of cash as a withdrawal process. Further, the withdrawal source settlement device 30-W determines that a withdrawal error has occurred when the door of the cash storage is opened during the discharge of cash as a withdrawal process. In addition, the withdrawal source settlement device 30-W controlled the discharge of cash as a withdrawal process, but according to the breakdown of money as an appropriation designated by the sensor provided at the cash discharge port. If it is not detected that the cash has been discharged normally, it is determined that a withdrawal error has occurred.
If cash is discharged in the situation where a withdrawal error occurs as described above, the discharged cash may not be as per the breakdown of cash as the designated allowance. Therefore, when a withdrawal error occurs, the withdrawal source settlement device 30-W can accept the return of the discharged cash. Upon cash return, the settlement device 30-W displays a guidance screen corresponding to the cash return operation. The clerk performs an operation to deposit the discharged cash so as to return it to the settlement device 30-W of the withdrawal source according to the guidance on the guidance screen. In this way, by being able to return cash in response to a withdrawal error, the clerk can grasp that a withdrawal error has occurred and discharge according to the breakdown of cash as a designated allowance. The unpaid cash can be correctly returned to the withdrawal source settlement device 30-W with a simple operation. Then, after this, the clerk can redo the withdrawal work again.

The clerk in charge of deposit / withdrawal who obtained the cash allowance 70 has, for example, the number of sheets for each currency type shown in the allowance information area AR12 of the deposit / withdrawal instruction slip 51 and the breakdown of the allowance 70 for each currency type. Check if you are doing it. Here, if it is confirmed that they match, the clerk in charge of deposit / withdrawal confirms the settlement device 30-R of the deposit destination printed in the deposit destination information area AR13 of the deposit / withdrawal instruction slip 51. , In order to deposit the allowance 70, go to the settlement device 30-R of the deposit destination.

Step S6: When the clerk in charge of deposit goes to the settlement device 30-R of the deposit destination, the scanner unit 304 of the settlement device 30-R of the deposit destination reads the barcode BC1 of the deposit / withdrawal instruction slip 51 that he / she has brought. .. As a result, the payment destination settlement device 30-R inputs the deposit / withdrawal instruction information recorded as the barcode BC1. The deposit / withdrawal instruction information includes a settlement device identifier that designates the settlement device 30 of the deposit destination.
In this case, the payment destination settlement device 30-R is self-sufficient because the settlement device identifier that specifies the payment destination settlement device 30 included in the deposit / withdrawal instruction information and the own settlement device identifier match. Recognize that it has been designated as the payment destination settlement device 30. As a result, the payment destination settlement device 30-R shifts to the payment processing mode.
In addition, when the settlement device 30-R of the deposit destination does not match the own settlement device identifier with either the withdrawal source settlement device identifier and the deposit destination settlement device identifier included in the deposit / withdrawal instruction information read from the barcode BC1. May be notified of an error that the self is not the target of the deposit / withdrawal between the settlement devices.

Step S7: The payment destination settlement device 30-R, which has shifted to the payment processing mode, is first in a state of accepting the reading of the clerk's card. At this time, the payment destination settlement device 30-R may display a guide prompting the clerk in charge of deposit / withdrawal to read the clerk's card.
Therefore, in order to register that the clerk who performs the deposit work is himself / herself, the clerk in charge of deposit performs an operation to have the clerk ID 60 possessed by the clerk read by the settlement device 30-R at the deposit destination. In response to the operation of reading the clerk ID 60, the payment destination settlement device 30-R inputs the clerk identifier included in the clerk information recorded in the clerk ID 60. In this way, the clerk who performs the deposit work is registered.

Step S8: After the payment declaration operation is performed as described above, the payment destination settlement device 30-R that reads the barcode BC1 and inputs the clerk identifier corresponds to the payment as follows. Execute processing (payment processing).
The payment destination settlement device 30-R performs a deposit operation of inserting cash as an appropriation amount 70 into a money slot in the settlement unit 310. The payment destination settlement device 30-R performs payment processing in response to the insertion of cash into the money slot. That is, the payment destination settlement device 30-R determines the currency type of each bill or coin inserted into the currency slot and counts the number of inserted coins for each currency type. Then, when the payment destination settlement device 30-R matches the number of coins inserted for each currency type with the number of coins for each currency type indicated by the appropriation information acquired in response to the reading of the barcode BC1 in step S6, the deposit is completed. The deposit process is terminated as if it had been done. Further, upon completion of the deposit processing, the settlement device 30-R transmits the deposit processing result information indicating the current deposit result to the management device 10. The management device 10 reflects the received deposit processing result information in the deposit / withdrawal processing history information stored by itself.

Step S9: When the deposit processing is completed, the settlement device 30-R at the deposit destination issues a deposit result slip 52 showing the deposit processing result.
Step S9-1: Further, the payment destination settlement device 30-R transmits the payment processing result information indicating the result of the current payment processing to the management device 10. The deposit processing result information includes the date and time when the deposit was made, the clerk identifier of the clerk who performed the deposit work (the clerk identifier input in step S7), the information on the number of coins actually deposited, and the like. The management device 10 reflects the received deposit processing result information in the deposit / withdrawal processing history information stored by itself.

In this case, although not shown in the deposit result slip 52 issued in step S9, as shown by the appropriation information acquired in response to the reading of the barcode BC1, the deposit is made according to the number of coins for each currency type. It is shown that it was done. The clerk in charge of deposit and withdrawal can confirm that the deposit 70 has been correctly deposited by looking at the deposit result slip 52.

However, in reality, payment may not be made according to the breakdown shown in the appropriation information. As a specific example, for example, a clerk in charge of deposit and withdrawal dropped a coin while making a deposit, but it could not be picked up immediately because it got under something. There are cases like this. In such a case, it takes time to pick up the dropped coins, and the settlement device 30-R at the deposit destination cannot be restarted, which may hinder the accounting business.
Therefore, in response to such a case, the settlement device 30 is in a state where the payment is not performed according to the breakdown indicated by the appropriation information (a state in which the number of coins to be deposited is insufficient). ), For example, if an instruction is obtained by operation, the deposit process can be forcibly terminated.
For example, if the clerk in charge of deposit / withdrawal cannot normally complete the deposit as described above while performing the deposit operation corresponding to the deposit process in step S8 of FIG. 5, the payment destination is settled. An operation for instructing the device 30-R to forcibly end the deposit process (deposit process forced end operation) is performed. In response to the deposit processing forced termination operation, the settlement device 30-R at the deposit destination terminates the deposit process even when the deposit is not performed as indicated by the appropriation information.

When the deposit process is forcibly terminated as described above, the payment destination's settlement device 30-R has the theoretical amount of money that reflects the amount of the appropriation indicated by the appropriation information and the actual deposit as the appropriation. There is an inconsistency with the actual amount that reflects the amount.
For example, the clerk in charge of deposit and withdrawal can later collect the dropped coins and deposit them into the settlement device 30-R at the deposit destination. In this way, the money (deficiency) that was insufficient at the time of the forced termination of the deposit process is deposited (re-deposited), and the deposit is normally made in the settlement device 30-R of the deposit destination. It can be processed as a thing. As a result, the theoretical amount and the actual amount after the deposit processing in the settlement device 30-R of the deposit destination can be matched.
However, if nothing is done, the inconsistency between the theoretical amount and the actual amount in the settlement device 30-R of the deposit destination will be resolved, but the deposit / withdrawal clerk's history of deposit / withdrawal operations still shows that the deposit has been completed normally. The content that has not been done is maintained. Such a state may lead to a problem such as not being able to correctly grasp the work performed by the clerk.

Therefore, in the present embodiment, the deposit processing in the deposit / withdrawal between the settlement devices is performed by the following configuration, so that the history of the deposit / withdrawal operation of the clerk in charge of deposit / withdrawal can be obtained according to the re-deposit. , To indicate that the re-deposit has been made.

With reference to FIG. 7, an example of a procedure corresponding to the process from the forced termination of the deposit process to the re-deposit process in the deposit / withdrawal between the settlement devices of the present embodiment will be described.
Step S9-11: As described above, when the deposit processing forced termination operation is performed, the settlement device 30-R at the deposit destination is related to the fact that the breakdown of the deposit amount is insufficient for the appropriation information. Instead, the deposit process is forcibly terminated. When the deposit process is forcibly terminated in this way, the settlement device 30-R issues a deposit result slip 52-1 corresponding to the forced termination of the deposit process.

FIG. 8 shows an example of a deposit result slip 52-1 issued in response to the forced termination of the deposit process. The deposit result slip 52-1 in the figure includes each print area of the depositor information area AR21, the deposit result information area AR22, and the shortfall information area AR23.
In the depositor information area AR21, the clerk identifier of the clerk in charge of deposit / withdrawal who performed the deposit work is shown. The clerk identifier printed in the depositor information area AR21 is the clerk identifier input in step S7 of FIG.
In the deposit result information area AR22, the breakdown of the actual deposit is shown as the deposit result information. In the figure, it is shown that there was one 10-yen coin as a breakdown of the actual deposit.
In the deficit information area AR23, the shortage of the actual deposit for the breakdown of the appropriation indicated by the appropriation information is shown. The appropriation in this case is 60 yen, and the breakdown is one 50-yen coin and one 10-yen coin. On the other hand, the breakdown of the actual deposit is one 10-yen coin as described above. In response to this, it is shown that one 50-yen coin is in short supply in the shortage information area AR23 in the figure.

The explanation is returned to FIG.
Step S10: When the payment processing is forcibly terminated, the payment destination settlement device 30-R issues a re-payment instruction slip 53 following the issuance of the payment result slip in step S9-11. The re-payment instruction slip 53 is a slip used by the clerk in charge of deposit / withdrawal to perform the re-payment work generated under the forcibly terminated deposit process.
FIG. 9 shows an example of the print contents of the re-payment instruction slip 53. The re-payment instruction slip 53 in the figure includes the payment destination information area AR31, the payment breakdown information area AR32, and the printing areas of the barcode BC3.
In the deposit destination information area AR31, the settlement device 30 of the re-deposit destination is shown. In correspondence with the example of FIG. 9, the deposit destination information area AR31 indicates the settlement device identifier of the settlement device 30-R as the settlement device 30 of the re-payment destination.
In the deposit breakdown information area AR32, the breakdown of the amount (insufficient amount) to be re-deposited into the settlement device of the deposit destination (money type and the number of sheets for each money type) is shown.
The barcode BC3 is information that encodes the re-payment instruction information. Specifically, the re-deposit instruction information of the barcode BC3 includes the same deposit / withdrawal processing identifier commonly assigned to the corresponding withdrawal processing and the deposit processing. By including such a deposit / withdrawal processing identifier, it is possible to associate the deposit / withdrawal processing with the deposit / withdrawal processing that caused the corresponding shortage. Further, the re-payment instruction information of the barcode BC3 includes a payment device identifier indicating the payment destination payment device 30, and payment breakdown information indicating the breakdown of the same re-payment amount as shown in the payment breakdown information area AR32. ..

Step S10-1: Further, the payment destination settlement device 30-R transmits the payment processing result information to the management device 10 in response to the end of the payment processing that has been forcibly terminated this time. The management device 10 reflects the deposit processing result information in the deposit / withdrawal processing history information stored by itself.

The management device 10 of the present embodiment can output a deposit / withdrawal processing result slip showing the result of deposit / withdrawal performed as deposit / withdrawal between settlement devices based on the deposit / withdrawal processing history information, for example, according to an operation. It is said that.
FIG. 10 shows an example of the contents of the deposit / withdrawal processing result slip issued in response to the case where the withdrawal processing described with reference to FIG. 5 and the forced termination of the deposit processing described with reference to FIG. 7 are performed. There is. The deposit / withdrawal processing result slip of the figure includes each print area of the deposit / withdrawal worker area AR41 and the actual deposit / withdrawal information area AR42.
In the deposit / withdrawal worker area AR41, the clerk identifier of the clerk who performed the withdrawal work and the deposit work is shown. That is, the clerk identifier entered in steps S3 and S6 of FIG. 5 is shown.
In the actual deposit / withdrawal information area AR42, the amount actually withdrawn (actual withdrawal amount) from the withdrawal destination settlement device 30-W and the actual deposit to the deposit destination settlement device 30-R. Information on the amount (actual deposit amount), the difference between the deposit amount and the withdrawal amount (deposit / withdrawal difference), and the currency type corresponding to the difference and the number of sheets for each currency type (difference breakdown) is shown.
In the example of the figure, the actual withdrawal amount from the withdrawal destination settlement device 30-W is 60 yen, the actual deposit amount to the deposit destination settlement device 30-R is 10 yen, and the withdrawal difference is-. It is 50 yen (50 yen shortage), and it is shown that there is one 50-yen coin as a breakdown of the monetary type of the deposit / withdrawal difference. As shown in such a deposit / withdrawal processing result slip, the management device 10 manages the deposit / withdrawal processing history information regarding the deposit / withdrawal between the settlement devices.

The explanation is returned to FIG.
The clerk in charge of deposit / withdrawal has a re-deposit instruction slip 53 for later re-deposit to the settlement device 30-R of the deposit destination. Then, the clerk in charge of deposit and withdrawal collects the cash dropped during the previous deposit operation, and then, for example, the number of customers decreases and the settlement device 30-R at the deposit destination does not have to be used for a while. In anticipation of the situation, the collected cash is used as the deficit 71, and the work of re-depositing the collected cash into the settlement device 30-R of the deposit destination is performed as follows.

Step S11: First, the deposit / withdrawal clerk causes the scanner unit 304 of the payment destination settlement device 30-R to read the barcode BC3 printed on the re-deposit instruction slip 53 that he / she has stored. As a result, the payment destination settlement device 30-R inputs the re-payment instruction information recorded as the barcode BC3 in the re-payment instruction slip 53. The re-payment instruction information includes a settlement device identifier that designates the settlement device 30 of the payment destination. In this case, the payment destination settlement device 30-W is self-sufficient because the settlement device identifier that specifies the payment destination settlement device 30 included in the deposit / withdrawal instruction information and the own settlement device identifier match. Recognize that it has been designated as the payment destination settlement device 30 corresponding to re-payment. As a result, the payment destination settlement device 30-R shifts to the payment processing mode corresponding to the re-payment.
If the payment destination settlement device identifier 30-R does not match the payment destination settlement device identifier included in the payment instruction information read from the barcode BC3, the payment destination settlement device 30-R is subject to this re-payment. You may give an error notification to the effect that it is not.

Step S12: Further, the clerk in charge of deposit / withdrawal performs an operation to have the settlement device 30-R of the deposit destination read the clerk ID 60 that he / she possesses in order to register himself / herself as a clerk who performs the re-deposit work. In response to this operation, the payment destination settlement device 30-R inputs the clerk identifier included in the clerk information stored in the clerk ID 60. As a result, the clerk who performs the re-payment work is registered.

Step S13: The clerk in charge of deposit / withdrawal performs an operation of depositing the shortfall 71 collected and possessed earlier into the money slot in the settlement unit 310 of the settlement device 30-R of the deposit destination. The payment destination settlement device 30-R determines the currency type of each currency as cash inserted into the currency slot as the deposit process, and counts the number of coins of the determined currency type. When the settlement device 30-R of the payment destination determines that the breakdown of the cash received by the payment processing matches the breakdown indicated by the payment breakdown information, the payment processing corresponding to the current re-payment is terminated.

Step S14: When the payment process corresponding to the re-payment (re-payment process) is completed as described above, the payment destination settlement device 30-R issues a payment result slip 52-2 showing the result of the current re-payment process. do.
FIG. 11 shows an example of the print contents of the payment result slip 52-2 issued in step S14. In the figure, the same parts as those in FIG. 8 are designated by the same reference numerals and the description thereof will be omitted.
In this case, the clerk in charge of deposit / withdrawal who performed the re-payment work is the same as the clerk who performed the work of deposit / withdrawal between the settlement devices earlier. Therefore, in the depositor information area AR21 of the deposit result slip 52-2 in the figure, the same clerk identifier as the depositor information area AR21 in FIG. 8 is shown.
Further, in the deposit result information area AR22 of the deposit result slip 52-2 in the figure, it is shown that one 50-yen coin has been deposited. In other words, it is shown that the shortfall was successfully deposited. Therefore, in the deposit result slip 52-2 of the figure, the deficit information area AR23 showing the information regarding the deficit is not printed.

Step S14-1: Further, the payment destination settlement device 30-R manages the payment processing result information indicating the payment processing result corresponding to the re-payment in response to the completion of the re-payment process as described above. Send to 10. The management device 10 reflects the deposit processing result indicated by the received deposit processing result information in the deposit / withdrawal processing history information stored by itself.

FIG. 12 shows an example of print contents of a deposit / withdrawal processing result slip issued from the management device 10 corresponding to the deposit processing result corresponding to the re-deposit process of FIG. 7. In the deposit / withdrawal worker area AR41 in the figure, the clerk identifier of the clerk who performed the input work corresponding to the deposit process corresponding to the re-deposit process this time is shown. That is, the clerk identifier input in step S11 of FIG. 7 is shown. In this case, the deposit / withdrawal clerk who performed the previous deposit / withdrawal work and the deposit / withdrawal clerk who performed the re-deposit this time are the same. Therefore, the clerk identifier shown in the deposit / withdrawal worker area AR41 in the figure is the same as the clerk identifier shown in the deposit / withdrawal worker area AR41 in FIG.
In addition, in the actual deposit / withdrawal information area AR42 in the figure, the actual withdrawal amount actually withdrawn from the settlement device 30-W of the withdrawal destination, the actual deposit amount in the previous deposit process, and the current re-deposit The actual deposit amount, which is the sum of the actual deposit amount in the processing, is shown. Specifically, in the example of the figure, it is shown that the actual withdrawal amount from the withdrawal destination settlement device 30-W is 60 yen, and the actual deposit amount to the deposit destination settlement device 30-R is 60 yen. Has been done.
Here, the deposit / withdrawal processing result slip of the contents of FIG. 12 shows the theoretical amount and the actual amount in the settlement device 30-R of the payment destination due to the shortage generated in the previous payment processing as a result of the re-deposit processing this time. Indicates that the inconsistency in has been corrected. Further, in the deposit / withdrawal worker area AR41 of the deposit / withdrawal processing result slip in the figure, the clerk identifier of the same clerk who performed the previous deposit / withdrawal work is shown. This has been corrected so that the history of operations of the clerk corresponding to the inconsistency between the amount of money and the theoretical amount of money due to the shortfall that occurred in the previous deposit process is also managed as if the inconsistency was resolved. Indicates that you are.

An example of deposit / withdrawal processing history information stored in the management device 10 will be described with reference to FIG. 13. In the example of the figure, the deposit / withdrawal processing history information has a structure including the withdrawal processing history information and the deposit / withdrawal processing history information. The withdrawal processing history information is history information about the withdrawal processing result performed on the settlement device 30 at the withdrawal destination. The deposit processing history information is history information about the result of deposit processing performed on the settlement device 30 at the deposit destination.
The withdrawal processing history information in the figure is a structure in which the withdrawal processing result information corresponding to each withdrawal processing is tabulated. The withdrawal processing result information in the withdrawal processing history information includes the deposit / withdrawal processing identifier, the clerk identifier, the withdrawal date / time, the instruction appropriation breakdown (an example of the theoretical amount corresponding to the specified deposit content), and the actual withdrawal breakdown. Contains each area that stores information about.
The deposit / withdrawal processing identifier assigned to the corresponding withdrawal processing is stored in the deposit / withdrawal processing identifier area.
In the area of the clerk identifier, the clerk identifier input at the time of the corresponding withdrawal process is stored.
The date and time when the withdrawal process was executed is stored in the withdrawal date and time area.
The designated appropriation breakdown area stores information indicating the breakdown of the appropriation determined for deposit and withdrawal processing, including the corresponding withdrawal processing.
In the area of the actual withdrawal breakdown, information showing the breakdown of the cash actually withdrawn by the corresponding withdrawal processing is stored.

The deposit processing history information in the figure is a structure in which the deposit processing result information corresponding to each deposit process is tabulated. The deposit processing result information in the deposit processing history information includes the deposit / withdrawal processing identifier, the clerk identifier, the deposit date / time, the deposit processing result type, and the actual deposit breakdown (an example of the actual amount corresponding to the content of the actual deposit). Includes each area that stores.
The deposit processing identifier assigned to the corresponding deposit processing is stored in the deposit processing identifier area. In the deposit processing history information, the withdrawal processing result information and the deposit processing result information included in the same deposit / withdrawal processing are associated with each other by the deposit / withdrawal processing identifier.
In the area of the clerk identifier, the clerk identifier input at the time of the corresponding deposit processing is stored.
The date and time when the deposit process was executed is stored in the deposit date and time area.
Information indicating the deposit processing result type is stored in the deposit processing result type area. Depending on the type of deposit processing result, it is indicated whether the deposit processing corresponds to re-deposit or the deposit amount that is not re-deposit corresponds to the deposit from "0" (initial deposit). In addition, it is shown whether the end of the deposit process is a normal end or a forced end.
In the area of the actual deposit breakdown, information showing the breakdown of the cash actually deposited by the corresponding deposit process is stored.

In the deposit / withdrawal processing history information of FIG. 5, the withdrawal processing result information and the deposit / withdrawal processing result information indicated by the deposit / withdrawal processing identifier of “T000001” correspond to the cases shown in FIGS. 5 and 7.
That is, in the withdrawal history information, one withdrawal processing result information indicated by the deposit / withdrawal processing identifier of "T000001" is shown. According to the withdrawal processing result information, it is shown that the breakdown of the instructed appropriation is a total of 60 yen with one 50-yen coin and one 10-yen coin. Further, in this withdrawal processing result information, it is shown that the breakdown of the actual withdrawal is the same as the breakdown of the instructed appropriation.
Further, in the deposit processing history information, two withdrawal processing result information indicated by the deposit / withdrawal processing identifier of "T000001" are shown. Here, the clerk identifier stored in each of the one withdrawal processing result information and the two deposit processing result information indicated by the deposit / withdrawal processing identifier of "T000001" is common to "000001". That is, it is shown that the same clerk performs the withdrawal work and the deposit work corresponding to the deposit processing and the withdrawal processing corresponding to the deposit / withdrawal processing identifier of "T000001".
According to the deposit processing result information in the first line of the two deposit processing result information that stores the deposit / withdrawal processing identifier of "T000001" in the deposit processing history information, the corresponding deposit processing is the initial deposit and the deposit is It is indicated by the deposit processing result type that it was forcibly terminated in the insufficient state. In addition, the breakdown of the actual deposit at this time shows that there are 0 50-yen coins and 1 10-yen coin. By comparing such a breakdown of actual deposits with the breakdown of instruction appropriations and the breakdown of actual withdrawals in the corresponding withdrawal processing result information, it is understood that one 50-yen coin is insufficient as the breakdown of actual deposits. To.
Then, according to the other deposit processing result information (deposit processing result information in the third line) that stores the deposit / withdrawal processing identifier of "T000001", the corresponding deposit processing was a re-deposit and was normally completed. Is indicated by the deposit processing result type. In addition, the breakdown of the actual deposit at this time shows that there is one 50-yen coin.
In the present embodiment, the history of re-payment is also included in the deposit / withdrawal processing history information. In addition, the withdrawal processing result information and the deposit processing result information in the deposit / withdrawal processing history information include information on the clerk identifier of the clerk who performed the deposit work and the withdrawal work, respectively. As a result, the inconsistency between the theoretical amount and the actual amount in the settlement device 30 is corrected by the re-payment, and the inconsistency is corrected by the re-payment as the operation (work) of the clerk. It is left as a history.

An example of a processing procedure executed by the settlement device 30 of the present embodiment will be described with reference to the flowchart of FIG. The figure shows an example of a processing procedure to be executed in response to an operation corresponding to the payment being performed with the payment device 30 as the payment destination.
Step S101: The settlement device 30 can acquire the deposit / withdrawal instruction information that designates itself as the settlement device of the deposit destination by reading the barcode BC1 from the deposit / withdrawal instruction slip 51 in the standby state in which the settlement process is not executed. Determine if it was done.
If the deposit destination settlement device identifier included in the deposit / withdrawal instruction information acquired from the barcode BC1 is the same as the own settlement device identifier, the acquisition of the deposit / withdrawal instruction information that designates itself as the deposit destination settlement device can be obtained. It will have been done. If the deposit / withdrawal instruction information that designates itself as the settlement device of the deposit destination is not acquired by reading from the barcode BC1, the settlement device 30 may perform error notification as described above. good.

Step S102: Further, when the settlement device 30 does not acquire the deposit / withdrawal instruction information that designates itself as the settlement device of the deposit destination by re-deposit by reading from the barcode BC1, the following determination is further performed. .. That is, the settlement device 30 determines whether or not the payment instruction information that designates itself as the settlement device of the re-payment destination has been acquired by reading the barcode BC3 from the re-payment instruction slip 53. In this case, if the payment destination settlement device identifier included in the payment instruction information is the same as the own payment device identifier, the payment instruction information that designates itself as the payment destination settlement device has been acquired. Become.
If the payment instruction information that designates itself as the settlement device of the re-payment destination is not acquired, the settlement device 30 may perform error notification.

Step S103: When it is determined in step S101 that the deposit / withdrawal instruction information that designates itself as the settlement device of the re-deposit destination has been acquired by reading the barcode BC1 from the deposit / withdrawal instruction slip 51, the settlement device 30 executes the following processing. That is, the settlement device 30 displays, for example, on the display unit 305 to guide the clerk in charge of deposit / withdrawal to read the clerk ID 60, and then accepts the reading of the clerk ID 60. The checkout device 30 inputs the clerk identifier recorded in the clerk ID 60 in response to the operation of having the clerk in charge of deposit / withdrawal read the clerk ID 60. The entered clerk identifier indicates a clerk who performs the deposit work corresponding to the current re-payment process.

Step S104: After inputting the clerk identifier in step S103, the settlement device 30 can accept the cash deposit as the appropriation amount 70, for example, after displaying on the display unit 305 to guide the deposit of the appropriation amount 70. Make it a state. Then, when the clerk in charge of deposit / withdrawal inserts cash into the currency slot in the settlement unit 310, the settlement device 30 determines the currency type for each inserted currency and counts the number of sheets for each inserted currency type. do.
When the number of coins counted as described above for each monetary type matches the breakdown of the amount indicated by the appropriation information of the deposit / withdrawal instruction information acquired in response to step S101, the deposit process is terminated ( normal termination). Further, even if the number of coins counted for each currency type is insufficient for the breakdown of the amount indicated by the appropriation information of the deposit / withdrawal instruction information acquired in response to step S101. If the operation instructing the forced termination is performed, the deposit process is terminated (forced termination).

Step S105: When the deposit process is completed, the settlement device 30 determines whether the end of the deposit process is a normal end or a forced end.
Step S106: When the payment process is normally completed, the settlement device 30 executes a control for the printing unit 309 to issue a payment result slip 52 (FIG. 5) according to the normal completion.
Step S107: Further, the settlement device 30 transmits the payment processing result information. The deposit processing result information transmitted in step S107 includes the clerk identifier input in step S103 and information indicating the breakdown of cash deposited under the current deposit processing (number of sheets for each currency type). , Information indicating that the current deposit process is the initial deposit and information indicating that the current deposit process was completed normally are included.

Step S108: When it is determined in step S105 that the deposit process has been forcibly terminated, the settlement device 30 controls the printing unit 309 to issue a deposit result slip 52-1 (FIG. 8) according to the forced termination. Execute.
Step S109: Further, the settlement device 30 in this case causes the printing unit 309 to issue a re-payment instruction slip 53 instructing the payment (re-payment) of the shortfall in response to the forced termination of the current payment process. Take control.
Step S110: Further, the settlement device 30 transmits the payment processing result information. The deposit processing result information transmitted in step S110 includes the clerk identifier input in step S103 and information indicating the breakdown of cash deposited under the current deposit processing (number of sheets for each currency type). , Information indicating that the current deposit process is the initial deposit and information indicating that the current deposit process was forcibly terminated are included.

Step S111: When it is determined in the previous step S102 that the payment instruction information that designates itself as the payment destination settlement device for re-payment has been acquired, the settlement device 30 is the same as in step S103. , Enter the clerk identifier. However, the clerk identifier input in step S111 indicates a clerk who is a repayment worker.
Step S112: Next, the settlement device 30 accepts cash deposit (re-deposit) as the deficit 71 as a deposit process by the same process as in step S104. In this case, if the breakdown of the cash inserted into the currency slot of the settlement unit 310 matches the breakdown indicated by the deposit breakdown information included in the re-payment instruction information acquired in response to step S102, the deposit process is normal. It will be terminated.
Although not shown in the figure, if for some reason the cash cannot be re-deposited, for example, the shortfall could not be collected, this re-deposit will be made. It may be possible to perform an operation of canceling the deposit processing corresponding to the deposit.
Step S113: In response to the normal completion of the payment process as described above, the settlement device 30 controls the printing unit 309 to issue the payment result slip 52-2 (FIG. 11) according to the normal completion of the re-payment. To execute.
Step S114: Further, the settlement device 30 transmits the payment processing result information. The deposit processing result information transmitted in step S114 includes the clerk identifier input in step S111 and information indicating the breakdown of cash deposited under the current deposit processing (number of sheets for each currency type). , Information indicating that the current deposit process is a re-deposit and information indicating that the current deposit process was completed normally are included.

Each of the deposit processing result information transmitted to the management device 10 by steps S107, S110, and S114 includes the clerk identifier of the clerk who performed the withdrawal work or the deposit work. Therefore, the management device 10 can manage the history of withdrawal processing and the history of deposit processing in association with the clerk. As a result, as described above, the inconsistency between the theoretical amount and the actual amount of the settlement device 30 is corrected, and the operation (work) of the clerk in charge of deposit and withdrawal in the management device 10 is also theoretically performed by re-payment. The history of correcting the inconsistency between the current amount and the actual amount will be stored.

<Modification example>
Hereinafter, a modified example of the present embodiment will be described.
[First modification]
In the above example, for example, from the viewpoint of responsibility, the case where the re-payment work is performed by the clerk who performed the work of deposit / withdrawal between the corresponding settlement devices is taken as an example. However, depending on the operation, the clerk who performed the deposit / withdrawal work between the settlement devices and the clerk who performed the re-payment work may be different. In such a case, the re-payment instruction information as the barcode BC3 of the re-payment instruction slip 53 includes the clerk identifier input to the payment device 30 in the corresponding payment / withdrawal between payment devices.
In this way, the clerk who performed the actual re-payment work is indicated by the clerk identifier read from the clerk ID 60 at the time of re-payment, and the clerk who performed the corresponding checkout device inter-payment / withdrawal work is re-paid. It is indicated by the clerk identifier included in the re-payment instruction information obtained from the barcode BC3 of the payment instruction slip 53. If the clerk who performed the re-payment work and the clerk who performed the deposit / withdrawal work are managed separately, the re-payment work can be performed between the corresponding settlement devices. It is possible to record as a history what was done by a clerk different from the clerk who performed the deposit / withdrawal work.

[Second modification]
The settlement device for which re-payment is performed is not limited to the settlement device 30 that constitutes the POS system by being combined with the registration device as in the present embodiment. For example, it has a payment function, such as a POS register that allows the same clerk to operate product registration and payment, a ticket vending machine that issues meal tickets, etc. according to customer operations, and for example, cash such as change. Any device may be used as long as it may be in short supply.

[Third modification example]
In addition, in the configuration of this embodiment, if the operation of depositing the specified amount of cash to the settlement device 30 is performed, the allocation is performed in response to the settlement device 30 being in the near-end state. It can be applied to other than depositing gold.
As a specific example, an example of application to a POS register in which the same clerk operates the registration and settlement of a product will be described.
For example, in response to a cash payment, the clerk who operates the POS register receives cash by hand from the customer and tries to deposit the received cash into the POS register. At this time, one coin contained in the cash received by the clerk was accidentally dropped, and the dropped coin was rolled to a place where it could not be picked up immediately, for example, under the counter.
In such a case, it is not preferable to leave the POS register in the state of waiting for payment from the viewpoint of customer handling and the like. Therefore, in the POS register of this modification, in response to such a case, the amount of cash deposited (deposit amount) is satisfied with the amount input as the deposit in response to the operation for forcibly terminating the deposit process by the clerk. Even if it is not, the deposit process can be forcibly terminated. In this way, when the deposit process was forcibly terminated, the POS register issued a receipt for the customer corresponding to the case where the settlement process was completed normally, and there was an inconsistency in the deposit (deficiency). Is issued as a deposit result slip indicating that (has occurred) and a re-payment instruction slip instructing re-payment.
Then, the clerk collects the dropped coins and performs a re-payment operation when there are no customers or after the store is closed. At this time, as in the previous embodiment, the clerk reads the barcode of the re-payment instruction slip, inputs the clerk identifier, and causes the POS register to execute the re-payment operation. As a result, the POS register generates the deposit processing result information according to the re-deposit and stores it in itself or the management device. As a result, the inconsistency between the theoretical amount and the actual amount in the POS register is corrected, and the operation history of the clerk corresponding to the inconsistency is also managed as if the inconsistency has been resolved.
The above example is a case where a shortage occurs when a clerk receives cash from a customer and performs a deposit operation, but the shortfall also occurs in the following cases. In other words, when the clerk handed the change to the customer, one coin contained in the change accidentally fell to the floor. In such a case, the clerk does not pick up the dropped coin, but takes out the same coin as the dropped coin from the drawer, replenishes the change, and hands it to the customer. Even when such a thing is done, the theoretical amount and the actual amount in the POS register are inconsistent, and a shortage is generated. Even in such a case, the clerk can terminate the transaction by performing the deposit processing forced termination operation, as in the case where the deposit is insufficient. Then, the cash that has fallen to the floor can be collected later, and the re-deposit operation can be performed in the same manner as when the deposit is insufficient.

[Fourth variant]
In the above embodiment, the re-payment instruction is given by the management device 10 issuing a re-payment instruction slip. However, the re-payment instruction may be given by display. As a specific example, for example, on the screen of the settlement device 30 that requires re-payment, a display (for example, display of an icon or a message) to instruct the clerk to re-pay is performed. Then, the information regarding the re-payment may be displayed in response to the operation performed in response to the display indicating that the re-payment is instructed. As information on re-deposits, specifically, a list of histories regarding deposits and withdrawals as illustrated in FIG. 13 may be displayed. Alternatively, as the information regarding re-payment, the history of forced termination may be extracted from the history of deposits and withdrawals as exemplified as the deposit / withdrawal processing history information of FIG. 13 and displayed as a list.

[Fifth variant]
Further, in the above embodiment, as an embodiment for designating the settlement device 30 for executing the settlement process from among the plurality of settlement devices 30, the clerk designates the settlement device 30 for executing the settlement process with the registration device 20. (First designated mode) and a mode in which the registration device 20 issues an accounting ticket handed to the customer, and the customer reads the accounting ticket handed by the clerk to one payment device 30 (second designated mode). Designation mode). However, the mode for designating the settlement device 30 is not limited to the above mode. For example, the mode of designating the settlement device 30 may be as follows.
As one aspect, it may be an operation for declaring the completion of the product registration according to the operation performed on the send button displayed on the display unit 205 for the clerk in response to the completion of the product registration. ), The registration device 20 recognizes the settlement device 30 capable of performing settlement processing (for example, no failure has occurred and is not in use) by inquiring the settlement device 30 for the status, and the settlement device is not in use. One settlement device 30 is determined from among 30 according to a predetermined rule (for example, in order of settlement device number). Then, the registration device 20 transmits the settlement information to the determined settlement device 30 to instruct the execution of the settlement process.
Further, as another aspect, the priority of the settlement process is set in advance for the settlement device 30. Then, upon completion of the product registration, the display unit 205 for the clerk is displayed so that the operation of the transmission button instructing the transmission of the settlement information to the settlement device 30 becomes effective. In response to the operation of the send button, the registration device 20 confirms whether or not the settlement device 30 can perform the settlement processing in the order according to the set priority, and the settlement processing is possible. If is not confirmed, the priority is to confirm the next checkout device 30. Then, the registration device 20 transmits the settlement information to the settlement device 30 which is first confirmed to be capable of the settlement process, and instructs the execution of the settlement process.
Further, as another aspect, the settlement device 30 may be designated as follows. That is, the registration device 20 transmits the settlement information to the predetermined settlement device 30. The settlement device 30 that has received the settlement information determines whether or not the settlement process can be performed by itself, and if it is determined that the settlement is impossible, the settlement device 30 refers to the other settlement device 30. Send (transfer) settlement information. The other settlement device 30 that has received the transferred settlement information determines whether or not the settlement processing by itself is possible, and if the settlement processing is not possible, further transmits the settlement information to the other settlement device. (Forward. In this way, the settlement device 30 sequentially determines whether or not the settlement process is possible. Then, when it is determined by a certain settlement device 30 that the settlement process is possible, the settlement device 30 which has determined that the settlement process is possible executes the settlement process by itself, which is the transmission source of the settlement information. Notify the registration device 20 of. The registration device 20 that has received the notification displays a message on the display unit 205 for the clerk, for example, such as "The payment can be made with the Nth payment device. Please guide the customer to the Nth payment device." Therefore, the clerk guides the customer to the settlement device 30 in which the settlement process is performed.

[Sixth variant]
Further, the clerk who operates the registration device 20 may decide the settlement device 30-W of the withdrawal source. That is, the settlement device 30 in the near-end state transmits the near-end notification to the registration device 20. Here, the settlement device 30 may send a near-end notification to, for example, all the registration devices 20, or may send a near-end notification to a specific registration device 20. For example, based on the information regarding the distance between the settlement device 30 and each registration device 20, the near-end notification may be transmitted to the registration device 20 arranged at a position close to the settlement device 30 in the near-end state. Alternatively, the store clerk in charge of deposit and withdrawal may send a near-end notification to the registration device 20 registered as an operator.
The registration device 20 that has received the near-end notification displays to notify the settlement device 30 that has reached the near-end state. Upon seeing the display of this notification, the clerk determines that, among the settlement devices 30 that are not in the near-end state, the settlement device 30 that is close to the clerk's place and stores the change sufficient for the allowance is the withdrawal source. Then, the clerk performs an operation of designating the withdrawal source settlement device 30 with respect to the registration device 20. In response to this operation, the registration device 20 issues a deposit / withdrawal instruction slip. In this case, the clerk can obtain the deposit / withdrawal instruction slip on the spot and perform the deposit / withdrawal work without going to the management device 10.

[7th variant]
Further, the deposit / withdrawal instruction slip may not include the information specifying the settlement device 30 of the withdrawal source. In this case, although the deposit / withdrawal instruction slip shows the appropriation information, the deposit destination information, and the like, the settlement device 30 of the withdrawal source is not specified. Therefore, it is possible to arbitrarily select the settlement device 30 of the withdrawal source and operate the deposit / withdrawal operation. Such a deposit / withdrawal instruction slip can be read by any settlement device 30 other than the settlement device 30 which is in the near-end state and is the deposit destination. In this case, the person in charge of deposit / withdrawal can, for example, look at the current situation of the store, determine which settlement device 30 is not in use, and determine the settlement device 30 as the withdrawal destination. Therefore, withdrawals can be made efficiently. After the withdrawal, the settlement device 30 that is the withdrawal source may notify the management device 10 so that the information indicating the settlement device 30 of the withdrawal source is stored.

[8th modification]
Further, in the explanation so far, the withdrawal source has been selected from the settlement device 30, but for example, a single POS register equipped with an automatic change machine and a drawer, a safe installed in the backyard, and a cash processing machine. Etc. may also be included in the withdrawal source candidates.

<Summary of embodiments>
(1) As described above, one aspect of the present embodiment is a payment system provided with a payment device for payment of purchased products, and is a payment instruction means for designating payment details and instructing payment to the payment device. And, the deposit result information indicating the theoretical amount corresponding to the specified deposit content and the actual amount corresponding to the actually made deposit content is associated with the clerk identification information of the clerk who made the deposit and stored in the storage unit. Storage control that stores the deposit result information indicating the result of the re-payment in the storage unit in association with the clerk identification information of the clerk who made the deposit when the re-payment corresponding to the deposit result information is performed. It is a settlement system equipped with means.
According to the above configuration, the initial deposit made to the settlement device and the inconsistency between the theoretical amount (for example, the breakdown of the instruction appropriation) and the actual amount (for example, the breakdown of the actual deposit) in the initial deposit are corrected again. You can record the clerk who performed each operation with deposit in the history. As a result, it becomes possible to manage the history of the process in which the inconsistency between the actual amount and the theoretical amount has occurred and the history of the process of correcting the inconsistency in association with the clerk who performed the operation.

(2) Further, one aspect of the present embodiment is the above-mentioned POS system, in which a re-payment instruction is instructed to re-pay when the amount corresponding to the actual amount is insufficient for the amount according to the theoretical amount. Further provision of means.
According to the above configuration, when the theoretical amount (for example, the breakdown of the indicated allowance) and the actual amount (for example, the breakdown of the actual deposit) in the initial deposit are inconsistent, the actual amount is insufficient with respect to the theoretical amount. , Re-payment instructions are given. Appropriate re-payment instructions can be obtained when re-payment is required.

(3) Further, one aspect of the present embodiment is the above-mentioned POS system, in which the re-payment instruction means instructs re-payment based on at least the information of the shortage amount and the settlement device of the re-payment destination.
According to the above configuration, it is possible to give instructions for re-payment as well as presenting information necessary for re-payment.

(4) Further, one aspect of the present embodiment is the above-mentioned POS system, in which the re-payment process corresponding to the re-payment is terminated when the actual amount matches the theoretical amount due to the payment as the re-payment. Further provided with re-payment processing means.
According to the above configuration, when the actual amount matches the theoretical amount due to the deposit as a re-deposit, the re-deposit process is terminated on the assumption that the inconsistency has been resolved. As a result, in the re-payment process, the re-payment process is appropriately completed when the actual amount becomes the same amount without becoming smaller or larger than the theoretical amount.

(5) One aspect of the present embodiment is a settlement device for settlement of purchased products, which corresponds to a deposit instruction means for designating a deposit content and instructing a deposit to the settlement device, and a designated deposit content. The deposit result information indicating the theoretical amount to be paid and the actual amount corresponding to the content of the actual deposit is stored in the storage unit in association with the clerk identification information of the clerk who made the deposit, and the deposit result information is stored. When the re-payment corresponding to the above is performed, the settlement is provided with a storage control means for storing the deposit result information indicating the result of the re-payment in the storage unit in association with the clerk identification information of the clerk who made the deposit. It is a device.

(6) One aspect of the present embodiment is a payment instruction means for instructing payment to a payment device by designating a payment content and a designated payment using a computer as a payment system provided with a payment device for payment of purchased products. The deposit result information indicating the theoretical amount corresponding to the content and the actual amount corresponding to the content of the actual deposit is stored in the storage unit in association with the clerk identification information of the clerk who made the deposit, and the deposit result. To function as a storage control means for storing the deposit result information indicating the result of the re-payment in the storage unit in association with the clerk identification information of the clerk who made the deposit when the re-payment corresponding to the information is performed. It is a program.

(7) One aspect of the present embodiment corresponds to a payment instruction means for designating a payment content and instructing payment to the payment device, and a designated payment content, using a computer as a payment device for payment of purchased products. The deposit result information indicating the theoretical amount to be paid and the actual amount corresponding to the content of the actual deposit is stored in the storage unit in association with the clerk identification information of the clerk who made the deposit, and the deposit result information is stored. In order to function as a storage control means for storing the deposit result information indicating the result of the re-payment in the storage unit in association with the clerk identification information of the clerk who made the deposit when the re-payment corresponding to the above is performed. It is a program of.

A program for realizing the functions of the management device 10, the registration device 20, the settlement device 30, and the like described above is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into the computer system. By executing the program, the above-mentioned management device 10, registration device 20, payment device 30, and the like may be processed. Here, "loading and executing a program recorded on a recording medium into a computer system" includes installing the program in the computer system. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer system" may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and a dedicated line. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, and a storage device such as a hard disk built in a computer system. As described above, the recording medium in which the program is stored may be a non-transient recording medium such as a CD-ROM. The recording medium also includes an internal or external recording medium accessible from the distribution server for distributing the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program in a format that can be executed by the terminal device. That is, the format stored in the distribution server does not matter as long as it can be downloaded from the distribution server and installed in a form that can be executed by the terminal device. It should be noted that the configuration in which the program is divided into a plurality of parts and downloaded at different timings and then combined by the terminal device, or the distribution server for distributing each of the divided programs may be different. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network, and holds the program for a certain period of time. It shall include things. Further, the above program may be for realizing a part of the above-mentioned functions. Further, it may be a so-called difference file (difference program) that can realize the above-mentioned function in combination with a program already recorded in the computer system.

1 POS system, 10 management device, 11 LAN, 20 (20-1, 20-2) registration device, 30 (30-1 to 30-3) settlement device, 101 communication unit, 102 control unit, 103 storage unit, 131 Product master storage unit, 132 1st target product information storage unit, 133 2nd target product information storage unit, 134 tax system information storage unit, 135 member information storage unit, 136 member purchase history information storage unit, 201 CPU, 202 storage unit, 203 RAM, 204 Scanner, 205 Clerk Display, 205a Customer Display, 206 Operation, 207 Communication, 208 Buzzer, 209 Printing, 210 Card Reader, 301 CPU, 302 Storage, 303 RAM, 304 Scanner Unit, 305 display unit, 306 operation unit, 307 communication unit, 308 buzzer, 309 printing unit, 310 payment unit, 311 sign pole, 312 person detection sensor, 313 card reader

Claims (5)

It is a settlement system equipped with a settlement device that setstles purchased products.
A payment instruction means for instructing payment to the payment device by designating the payment details for moving the cash held at the withdrawal source to the payment device.
A deposit method that can forcibly terminate the deposit process even if the deposit amount is less than the deposit amount indicated by the specified deposit content by performing the deposit process according to the specified deposit content.
A settlement system including a printing means for printing information according to the forcible termination of the deposit process by the deposit means. The settlement system according to claim 1, wherein the printing means prints re-payment instruction information having contents instructing payment of a shortage amount less than the payment amount. The deposit result information indicating the theoretical amount corresponding to the specified deposit content and the actual amount corresponding to the actually made deposit content is associated with the clerk identification information of the clerk who made the deposit and stored in the storage unit. When the payment process corresponding to the re-payment corresponding to the re-payment, which is the payment of the short-term amount in response to the input of the re-payment instruction information, is performed by the payment means, the shortage amount is the actual amount as a result of the re-payment. The claim is provided with a storage control means for storing the re-payment-corresponding deposit result information associated with the deposit result information in the storage unit in association with the clerk identification information of the clerk who made the re-payment. The settlement system described in 2. It is a payment device that pays for purchased products.
Transfer the cash held at the withdrawal source to the checkout device. Specify the deposit details for depositing and instruct the deposit to the checkout device. A deposit method that can forcibly terminate the deposit process even if the deposit amount is less than the deposit amount indicated by the specified deposit content.
A settlement device including a printing means for printing information according to the forcible termination of the deposit process by the deposit means. A computer in a payment system equipped with a payment device for payment of purchased products,
A deposit instruction means for instructing payment to the settlement device by designating the payment details for moving the cash held at the withdrawal source to the settlement device.
A deposit method that can perform deposit processing according to the specified deposit content and forcibly terminate the deposit process even if the deposit amount is less than the deposit amount indicated by the specified deposit content.
A program for making the deposit means function as a printing means for printing information corresponding to the forced termination of the deposit process.

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