JP2020107223A - Locker reservation system - Google Patents

Abstract

To provide a locker reservation system capable of improving profitability and convenience.SOLUTION: A locker reservation system includes: a locker device 1 having multiple locker boxes 32; and a locker management system 50 for managing each one of reservations. The locker management system 50 receives reservation information including a deposit schedule time as a temporary reservation, and transmits a reservation request to request securement of the locker box 32 with respect to the locker device 1 two hours before a deposit schedule time after the reception of reservation information.SELECTED DRAWING: Figure 1

Description

The present invention relates to a locker reservation system such as a coin locker.

There is known a system in which a coin locker installed in a railway station yard or the like can be reserved in advance via the Internet or the like.

For example, the locker reservation system described in Patent Document 1 makes the locker unavailable to other users between the locker reservation time and the scheduled start time of use, and the time from the reserved time to the scheduled start time of use. It is described that the minute is charged to the subscriber.

JP, 2011-34238, A

In the locker reservation system described in Patent Document 1, although a large amount of pre-reserved lockers (locker boxes) can secure profits while occupied, general users who use without reservation due to long-term occupancy Will not be available and will be less convenient.

Further, in the locker reservation system described in Patent Document 1, when there is no free locker at the time of making a reservation, the time when the free locker occurs is notified, but in order to make a reservation for that locker, a reservation operation is performed again. The user feels bothersome.

In view of the above problems, it is an object of the present invention to provide a locker reservation system that can improve profitability and convenience.

The invention made to solve the above problems is a locker reservation system including a locker device including a plurality of locker boxes, and a reservation management device that manages reservations for the locker box, wherein the reservation management device is a depositor. A locker reservation system characterized by accepting reservation information including a scheduled time as a tentative reservation, and requesting the locker box to secure the locker box a fixed time before the scheduled deposit time after receiving the reservation information. is there.

Further, when the locker device cannot secure the locker box when receiving a request for securing the locker box from the reservation management device, the locker device secures the locker box by a predetermined reservation deadline time. It is characterized by

Further, the reservation deadline time is set to a time between the fixed time before the scheduled deposit time and the scheduled deposit time.

Further, the locker device secures the locker box in the order of securing the locker box when the locker box becomes vacant.

The locker device may output information indicating that the reservation has failed if the locker box cannot be secured by the reservation deadline time.

In a locker reservation system having a locker device having a plurality of locker boxes and a reservation management device for managing reservations for the locker box, the reservation management device uses reservation information including a scheduled deposit time as a tentative reservation. The locker reservation system is characterized by receiving and requesting the locker device to secure the locker box at a predetermined time after receiving the reservation information.

As described above, according to the present invention, a temporary reservation is made at the time of accepting a reservation, and a locker box is secured at a time a certain time before the scheduled deposit time after the provisional reservation is received. Since it can be used by general users until the period is secured, it is possible to secure convenience for general users and profitability.

Further, when the locker box cannot be secured when the locker box is requested to be secured from the reservation management device, the locker device may secure the locker box by a predetermined reservation deadline time. By doing so, even if the locker box cannot be secured when the request for securing the locker box is received, the operation of securing the locker box can be repeated until the reservation deadline time. Therefore, it is possible to automatically secure the locker box when it becomes available, which improves convenience.

Further, the reservation deadline time may be set to a time between a fixed time before the scheduled deposit time and the deposit time. By doing so, the reservation deadline time can be flexibly set according to the operation of the locker device.

In addition, the locker device may secure the locker box in the order in which the locker box is requested when the locker box becomes vacant. By doing so, the locker box is secured based on a fixed time. Therefore, it is possible to secure locker boxes in order of earliest use of locker boxes, not in order of reservation.

The locker device may output information indicating that the reservation has failed if the locker box cannot be secured by the reservation deadline time. By doing so, the reservation person can know that the locker box cannot be secured and the reservation has failed by the scheduled deposit time. Therefore, since it is possible to know the failure of the reservation before the use, it is possible to consider the use by another method such as the use without the reservation.

In addition, when a reservation is accepted, it is considered as a tentative reservation, and after the provisional reservation is received, the locker box is secured at a predetermined time, so that it can be used by general users from the tentative reservation to the predetermined time. Therefore, it is possible to secure convenience for general users and profitability.

1 is a schematic configuration diagram of a system having a locker device according to an embodiment of the present invention. It is a functional block diagram of the locker apparatus shown in FIG. FIG. 3 is a sequence diagram showing a member authentication operation in the system shown in FIG. 1. FIG. 3 is a sequence diagram of a basic reservation operation in the system shown in FIG. 1. 5 is a specific example of a reservation operation according to the sequence diagram of FIG. 4. FIG. 5 is a sequence diagram when there is no deposit by the deposit deadline after the reservation is completed according to the sequence diagram of FIG. 4. It is a sequence diagram when a user in the system shown in FIG. 1 cancels a reservation. FIG. 3 is a sequence diagram (No. 1) of a depositing operation in the system shown in FIG. 1. FIG. 3 is a sequence diagram (part 2) of the deposit operation in the system shown in FIG. 1. FIG. 7 is a sequence diagram (No. 3) of the depositing operation in the system shown in FIG. 1. FIG. 3 is a sequence diagram of a luggage take-out operation after making a reservation and depositing in the system shown in FIG. 1. It is an example of a screen displayed at the time of depositing or taking out. It is an example of a member authentication screen. It is an example of an authentication code input screen. It is an example of a screen when the authentication code is an error. It is an example of a reservation BOX designation screen. It is an example of an empty BOX selection screen. It is an example of a box change reason screen. It is an example of a receiving password input screen. It is an example of a screen when another locker box is temporarily locked when there is a reservation. 6 is a flowchart showing a modified example of FIG. 4.

An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a schematic configuration diagram of a system having a locker device according to an embodiment of the present invention.

The system shown in FIG. 1 includes a locker device 1, a locker management system 50, a member management system 60, and a terminal device 70. Further, the locker device 1 and the locker management system 50 constitute a locker reservation system 100 according to an embodiment of the present invention.

The locker device 1 and the locker management system 50 can communicate with each other through, for example, a communication line. The locker management system 50 and the member management system 60 can communicate with each other via, for example, the Internet. The member management system 60 and the terminal device 70 can communicate with each other via a mobile phone network, the Internet, or the like.

As shown in FIG. 2, the locker device 1 includes a centralized control device 2 and a rocker unit 3. The centralized control device 2 includes an operation display unit 21, a bar code reader 22, an IC card reader/writer 23, a printer 24, a bill processing unit 25, a coin processing unit 26, a speaker 27, and a control unit 28. , And a communication interface 29.

The operation display unit 21 includes, for example, a liquid crystal display (LCD) that displays information to the user and a touch panel. The barcode reader 22 reads a one-dimensional or two-dimensional barcode.

The IC card reader/writer 23 uses a RFID (Radio Frequency Identification) technique to read and write data to and from the IC card in a contactless manner. In the present embodiment, the IC card reader/writer 23 is mainly used by the user to pay the usage fee of the locker box 32.

The printer 24 prints and issues a receipt on which the contents of settlement and information for specifying the locker box 32 used are printed. The banknote processing unit 25 processes the banknotes inserted from the banknote insertion unit (not shown) and accordingly refunds money from a refund opening (not shown). The coin processing unit 26 processes the coins inserted from the coin insertion unit (not shown) and refunds the coins from a refund port (not shown). The speaker 27 outputs, for example, a guidance voice or the like.

The control unit 28 is communicably connected to the operation display unit 21, the bar code reader 22, the IC card reader/writer 23, the printer 24, the bill processing unit 25, the coin processing unit 26, and the speaker 27, and is a locker device. 1 is a unit including a processor such as a central processing unit (CPU) for controlling the entire unit 1 and a storage device such as a memory.

The control unit 28 also has a database and the like for managing the usage status of the locker box 32. The control unit 28 updates the management information such as the database as necessary or outputs it to the locker management system 50. Further, this management information may be updated based on an instruction from the locker management system 50. That is, the control unit 28 functions as a management unit that manages the usage status of each of the plurality of locker boxes. Note that the usage status refers to availability of reservations and lockers, and may be managed in consideration of future usage prediction and reservation status.

The communication interface 29 is an interface (I/F) device for communicating with the locker management system 50.

The locker unit 3 includes a plurality of locker boxes 32. Further, the rocker part 3 is provided with a buzzer 31. The buzzer 31 emits a warning sound or the like based on an instruction from the control unit 28 when a predetermined operation is performed in a locker box 32 belonging to the locker unit 3 in a predetermined state. Note that the buzzer 31 is not limited to being provided in the locker unit 3 unit, but may be provided in the locker box 32 unit.

As is well known, the locker box 32 is provided with a door that can be opened and closed. A handle and the like are provided on the door. Further, the rocker box 32 includes a lock portion 33 as shown in FIG. The lock unit 33 is a mechanism for locking and unlocking the door, and includes an electric lock 34, a door opening/closing switch 35, and a push button switch 36.

The electric lock 34 is a mechanism for restricting the opening and closing of the door, and is based on the states of the door opening/closing switch 35 and the push button switch 36, or in response to an instruction from the centralized control device 2 (control unit 28). Lock or unlock.

The door open/close switch 35 is a switch (SW) that determines the open/closed state of the door, and can be configured by, for example, a micro switch provided in the electric lock 34. When the door opening/closing switch 35 is turned on/off, information indicating that the door is turned on/off is output to the control unit 28.

The push button switch 36 is a button type switch (SW) that is pressed when temporarily locking the door in a closed state. When the push button switch 36 is pressed, a signal is output to notify the control unit 28 of the pressing.

The locker management system 50 is a system that manages the reservation status, the usage status, and the like of the locker device 1, and is configured by, for example, a well-known server computer, and is installed in a management company that manages the locker device 1. The locker management system 50 is normally connected to a plurality of locker devices 1 so as to be able to communicate with them, and manages those locker devices 1. Further, the locker management system 50 has a database or the like for managing the use status and reservation status of the connected locker device 1, and is updated sequentially based on the information from the locker device 1. That is, the locker management system 50 functions as a reservation management device that manages reservations for the locker box 32.

The member management system 60 is a system that performs member registration for using a specific function when using the locker device 1 and management of the registered members. Installed in the facility of the person. The member management system 60 and the locker management system 50 may be installed in the same facility. Also, they may be built in the same device (server).

The terminal device 70 is a terminal for accessing a member service operated in the member management system 60. It is preferable that the terminal device 70 is a mobile terminal having a camera function, such as a smartphone or a mobile phone, for membership authentication described later.

Next, the operation of the system having the above configuration will be described with reference to FIGS. FIG. 3 is a sequence diagram showing the member authentication operation. In the description of FIGS. 3 to 11, the terminal device 70 is omitted as the terminal 70, the locker device 1 as the locker 1, the locker management system 50 as the locker management 50, and the member management system 60 as the member management 60.

First, when the user selects (operates) the deposit button from the screen displayed on the operation display unit 21 of the locker 1 (step S201), the control unit 28 causes the operation display unit 21 to display the member authentication screen (step S202). ). 12 and 13 show examples of screens displayed on the operation display unit 21. FIG. 12 is an example of a screen displayed at the time of step S201. In the example of FIG. 12, the screen includes a deposit button a1, a takeout button a2, and a cancel button a3.

The deposit button a1 is a button operated when depositing luggage in the locker box 32 or the like. In addition, in the example of FIG. 12, the operation is performed also in the case of delivering the package to another person through the locker box 32 or sending the package through a courier or the like in addition to the deposit. The take-out button a2 is a button operated when taking out the luggage from the locker box 32. The cancel button a3 is a button operated when deleting the display of the screen of FIG.

FIG. 13 is an example of a member authentication screen displayed in step S202. In the example of FIG. 13, the member authentication screen includes a cancel button a3 and a QR code (registered trademark) a4. The cancel button a3 is a button operated when returning to the screen similar to the cancel button a3 of FIG. 12 or the screen of FIG. The QR code (registered trademark) a4 includes the URL (Uniform Resource Locator) of the authentication screen displayed on the terminal 70, the ID of the locker 1 currently in operation, time information, etc., and is read by the terminal 70 as described later. This is a code that is authenticated by the member management 60 by being performed.

In the terminal 70, the QR code (registered trademark) a4 shown in FIG. 13 is read by the camera function of the terminal 70, and a member authentication request is transmitted to the member management 60 together with the member ID set in the application or the like of the terminal 70. Yes (step S101).

In the member management 60, the QR code (registered trademark) and the member ID transmitted from the terminal 70 are received, and the authentication code is issued based on the member code which is the management code associated with the member ID (step S401). Then, the issued authentication code is notified to the terminal 70 as a member authentication response (step S402). Further, the member management 60 transmits the locker ID, the member code, and the authentication code as the authentication result to the locker management 50 (step S403).

The locker management 50 receives the authentication result (locker ID, member code, authentication code) transmitted from the member management 60, and transmits the authentication result to the locker 1 (step S301).

In the locker 1, the control unit 28 compares the locker ID included in the QR code (registered trademark) a4 in step S202 with the locker ID of the authentication result transmitted from the locker management 50 and received by the communication interface 29. If the authentication is NG, the process returns to step S202 and authentication is performed again (step S203: NG). On the other hand, if the authentication is OK, the control unit 28 displays the authentication code input screen on the operation display unit 21 to input the authentication code (step S204), and prompts the user to input the authentication code (step S205). ..

An example of the authentication code input screen is shown in FIG. In the example of FIG. 14, the authentication code input screen includes a cancel button a3, a code input button a5, a code input field a6, and a confirmation button a7. The cancel button a3 is a button operated when returning to the screen similar to the cancel button a3 of FIG. 12 or the screen of FIG. The code input button a5 is composed of buttons of numbers 0 to 9 and a correction button, and the member management 60 inputs the authentication code transmitted to the terminal 70 in step S402. The code input field a6 displays the authentication code input by operating the code input button a5. The confirmation button a7 is operated when the input is completed from the code input button a5 to confirm the input authentication code.

Next, in the locker 1, the control unit 28 determines whether or not the authentication code input in step S205 and the authentication code issued by the member management 60 in step S401 match (step S206). As a result of the judgment, if the authentication codes match, the member authentication is correctly completed (step S207). If the authentication codes do not match, an error is displayed on the operation display unit 21 as a screen, for example, as shown in FIG. 15 (step S208). ). In this way, the user is authenticated. That is, the control unit 28 functions as a user authentication unit that authenticates the user.

Next, the member use reservation operation will be described with reference to FIGS. The member use reservation operation is an operation when a user registered as a member in the member management 60 makes a reservation for the locker box 32.

FIG. 4 is a sequence diagram of the reservation operation. First, the user activates an application or the like installed in the terminal 70, performs a member reservation application operation, and selects the locker 1 and the size of the locker 1 desired to reserve, and inputs the scheduled deposit time and the like. Then, the ID of the locker desired to reserve, the size, the scheduled deposit time, and the member ID are transmitted to the member management 60 (step S102). The information transmitted in this step S102 becomes the reservation information.

The member management 60 receives the ID of the locker desired to be reserved, the size, the scheduled deposit time, and the member ID transmitted from the terminal 70, and makes a reservation request to the locker management 50 (step S404). The reservation request includes the locker ID, size, scheduled deposit time, and a member code corresponding to the member ID.

When the locker management 50 receives a reservation request from the member management 60, the locker management 50 registers the reservation request in a database or the like managed by itself, and also transmits reception completion to the member management 60 (step S302). Note that the locker box 32 is not secured at this point. In this embodiment, a state in which the locker box 32 is not secured but only the reservation is accepted is called a tentative reservation.

Then, the member management 60 transmits a reservation acceptance notification to the terminal 70 (step S405).

The locker management 50 calculates the reservation deadline time based on the scheduled deposit time included in the reservation request accepted in step S302, and compares the reservation deadline time with the current time (step S303). If the current time is one hour before the reservation deadline time, the locker ID, the member code, the size, and the scheduled deposit time are transmitted as a reservation request to secure the locker box 32 in the locker 1 (step S304). ). On the other hand, if the current time is one hour before the reservation deadline time, the process returns to step S302.

The reservation deadline time is a reference time for securing the locker box after this time, and is set, for example, one hour before the scheduled deposit time. When the reservation deadline time is set to 1 hour before the scheduled deposit time, the time determined in step S303 is 2 hours before the scheduled deposit time. The time determined in step S303 (reservation deadline time-1 hour) may be changed as appropriate in consideration of the installation location of the locker 1, the utilization rate, and the like. Further, the reservation deadline time can be appropriately set to be a time after the time determined in step S303 and before the scheduled deposit time. That is, the locker management 50 requests the locker 1 to secure the locker box 32 a fixed time before the scheduled deposit time after receiving the reservation information.

In the locker 1, the control unit 28 determines whether or not there is an empty locker box (empty BOX) for the size (specified size) transmitted from the locker management 50 in step S304 (step S209), and there is an empty BOX. In this case, the empty BOX is secured, and the secured empty BOX is held in association with the member code. At this time, the locker box 32 secured at this time is locked with the electric lock 34 or the in-use lamp is turned on, and thereafter, general use (use without reservation) becomes impossible, and the control unit 28 of the locker 1 manages the reservation status. The database and the like are updated (step S210). Then, the control unit 28 transmits the reservation completion to the locker management 50 via the communication interface 29 (step S211). The reservation completion includes the locker ID for which the reservation has been completed, the number (No) of the locker box 32, and the member code corresponding to the reservation. In this way, the reservation is completed in the locker 1 (main reservation) (step S212).

In the locker management 50, the reservation completion transmitted from the locker 1 is received, the reservation is confirmed (main reservation), and the database and the like are updated. Further, the locker ID, the locker box 32 number, and the member code included in the received reservation completion are transmitted to the member management 60 (step S305).

Upon receiving the reservation completion from the locker management 50, the member management 60 transmits a reservation completion notification to the terminal 70 (step S406). The reservation completion notification includes information that the charging of the reservation fee will be started thereafter.

Further, in the locker 1, when the control unit 28 determines in step S209 that there is no empty BOX, the control unit 28 determines whether the current time is before the reservation deadline time based on the scheduled deposit time (step S213), and the current time is If it is before the reservation deadline time (step S213: YES), the process returns to step S209 to determine again whether or not there is a vacant BOX. Step S209 can be repeated until the reservation deadline time is reached in step S213. Therefore, the locker box 32 is automatically secured when a vacant BOX occurs before the reservation deadline time. That is, when the locker box 50 cannot be secured when the locker management 50 receives a request for securing the locker box 32 from the locker management 50, the locker 1 secures the locker box 32 by a predetermined reservation deadline time. ..

On the other hand, when the current time is after the reservation deadline time (step S213: NO), it is detected that the locker box 32 cannot be secured by the reservation deadline, so the control unit 28 notifies the reservation failure via the communication interface 29. And transmits it to the locker management 50 (step S214). The reservation failure includes the locker ID for which the reservation has failed, the locker box 32 number, and the membership code corresponding to the reservation. That is, if the locker box 32 cannot be secured by the reservation deadline time, the locker 1 outputs information indicating that the reservation has failed. Further, the control unit 28 updates the database for managing the reservation status to reflect the reservation failure (deletes the reservation).

In the locker management 50, the reservation failure transmitted from the locker 1 is received, the database or the like is updated, and the locker ID, the locker box 32 number, and the member code included in the reservation failure are transmitted to the member management 60 (step S306). ..

The member management 60 transmits a reservation release notification to the terminal 70 based on the locker ID, the locker box 32 number, and the member code transmitted from the locker management 50 (step S407). The reservation release notification includes information that the reservation fee is not charged in addition to the fact that the reservation has failed.

Here, a specific example of the reservation according to the flowchart described in FIG. 4 will be described with reference to FIG. First, in FIG. 5, it is assumed that Mr. A receives a reservation acceptance notification (step S405) by performing a member reservation application operation (step S102) at 15:00 on December 1st. In Mr. A's reservation, it is assumed that the deadline time is 18:00 on December 2nd. Further, it is assumed that the reservation deadline time is set one hour before the scheduled deposit time.

In this case, the locker management 50 makes a reservation for the locker 1 at 16:00 on December 2, since the current time is after the reservation deadline time-1 hour (18:00-1 hour-1 hour) (step S303). Submit your request.

Upon receiving the reservation request, the control unit 28 of the locker 1 determines whether or not there is a free BOX of the size specified in the reservation request. If there is no free space, the free BOX is generated until the reservation deadline time of 17:00. To monitor. If a vacant BOX occurs by 17:00, which is the reservation deadline time, the vacant BOX is reserved for reservation and the reservation completion is transmitted to the locker management 50 as a main reservation. Note that the main reservation is made from 17:00 in FIG. 5, but this is an example, and the main reservation is made when a free BOX can be secured between 16:00 and 17:00. That is, Mr. A is notified of either the reservation completion notification (step S406) or the reservation release notification (step S407) by 17:00 at the latest. Then, at 18 o'clock, when Mr. A deposits the luggage by the depositing operation described later, it is in use. In the case of Mr. A, general use will be possible at least until 12:00 on December 2nd.

Here, it is assumed that Mr. B performs a member reservation application operation (step S102) for the same locker 1 at 18:00 on December 1, and receives a reservation acceptance notification (step S405). In Mr. B's reservation, it is assumed that the deposit deadline time is 17:30 on December 2nd.

In this case, since the locker management 50 becomes the reservation deadline time-1 hour (17:30-1 hour-1 hour) after 15:30 on December 2 (step S303), the locker is locked. The reservation request is transmitted to 1.

Upon receiving the reservation request, the control unit 28 of the locker 1 determines whether or not there is a vacant BOX of the size specified in the reservation request. If there is no vacant BOX, the control of the BOX until the reservation deadline time of 16:30 Monitor the occurrence. When an empty BOX occurs by 16:30 which is the reservation deadline time, the empty BOX is reserved for reservation and the reservation completion is transmitted to the locker management 50 as the main reservation. Then, at 17:30, when Mr. B deposits the luggage by the depositing operation described later, it becomes in use. In the case of Mr. B, general use will be possible at least until 15:30 on December 2nd.

In the case of FIG. 5, Mr. A makes a tentative reservation first, but Mr. B is the first to actually start using. Since the control unit 28 of the locker 1 of the present embodiment secures the empty BOX in the order in which the reservation requests are received, the empty BOX occurs at 16:00, for example, and the empty BOX can be used by both Mr. A and Mr. B's wishes. If they match, Mr. B's tentative reservation has priority. However, the empty BOX may be secured in the order of temporary reservation with reference to the time of temporary reservation.

In addition, the flowchart shown in FIG. 4 does not require provisional reservation at a time several hours or several days before the scheduled deposit time, as shown in FIG. For example, a provisional reservation may be made by performing a member reservation application operation 30 minutes before the scheduled deposit time (after the reservation deadline time). In this case, in step S303 executed by the locker manager 50, the reservation time is immediately transmitted to the locker 1 because the current time is already one hour before the reservation deadline time. In the locker 1, if there is a free BOX of the size included in the reservation request, the main reservation is executed, and if there is no free BOX, the reservation deadline time has already passed in step S213, so the reservation failure is transmitted to the locker management 50. To do.

Further, for example, when the member reservation application operation is performed 1 hour 30 minutes before the scheduled deposit time (vacant BOX monitoring period), the current time is already one hour before the reservation deadline time in step S303. , Immediately send reservation request to locker 1. In the locker 1, when there is a free BOX of the size included in the reservation request, the main reservation is immediately executed, and when there is no free BOX, the free BOX is continuously monitored until the reservation deadline time. In this case, the main reservation is executed at the same time as the temporary reservation regardless of the deposit deadline time. As described above, the present embodiment can operate without inconsistency even if the member reservation application operation is performed after the reservation deadline time or during the empty BOX monitoring period.

FIG. 6 is a sequence diagram when there is no deposit by the scheduled deposit time after the reservation is completed according to the sequence diagram of FIG. First, in the locker 1, the control unit 28 detects that there is no deposit by the scheduled deposit time input at the time of reservation (step S215). Since it is detected in step S215 that there is no deposit by the deposit deadline, the control unit 28 transmits the reservation cancellation to the locker management 50 via the communication interface 29 (step S216). The reservation cancellation includes the locker ID for canceling the reservation, the number of the locker box 32, and the member code corresponding to the reservation. Further, the control unit 28 updates the database for managing the reservation status to reflect the cancellation of the reservation (deletes the reservation).

In the locker management 50, the reservation cancellation transmitted from the locker 1 is received, the database and the like are updated, and the locker ID, the locker box 32 number and the member code included in the reservation cancellation are transmitted to the member management 60 (step S307). ..

The member management 60 transmits a reservation release notification to the terminal 70 based on the locker ID, the locker box 32 number, and the member code transmitted from the locker management 50 (step S408). The reservation release notification includes information indicating that the reservation fee is charged in addition to the fact that the reservation has been canceled (released).

FIG. 7 is a sequence diagram when the user cancels the reservation. First, the user activates an application or the like to perform a member reservation cancellation operation (step S103). Then, the terminal 70 transmits the locker ID for canceling the reservation, the number of the locker box 32, and its own member ID to the member management 60.

The member management 60 transmits the reservation cancellation to the locker management 50 by the member reservation cancellation operation from the terminal 70 (step S409). The reservation cancellation includes the locker ID for canceling the reservation, the locker box 32 number, and the member code.

The locker management 50 receives the cancellation of the reservation transmitted from the member management 60, updates the database and the like, and transmits the locker ID for canceling the reservation, the number of the locker box 32, and the membership code to the locker 1 (step S308).

In the locker 1, the control unit 28 cancels the reservation based on the locker ID, the locker box 32 number, and the member code transmitted from the locker management 50 (step S217). Specifically, the database or the like for managing the reservation status is updated, and the reservation status of the target locker box 32 is canceled. Then, the control unit 28 transmits the reservation cancellation to the locker management 50 via the communication interface 29 (step S218). The reservation cancellation includes the locker ID for which the reservation has been canceled, the locker box 32 number, and the member code corresponding to the reservation.

The locker management 50 transmits the received locker ID, the locker box 32 number, and the member code to the member management 60 (step S309).

The member management 60 transmits a reservation release notice to the terminal 70 based on the locker ID, the locker box 32 number, and the member code transmitted from the locker management 50 (step S410). The reservation release notification includes information indicating that the reservation fee is charged in addition to the fact that the reservation has been canceled (released).

8 to 10 are sequence diagrams of the deposit operation. First, a member authentication sequence is performed (step S1000). This sequence is similar to that shown in FIG. Then, when the member authentication is completed (step S207 in FIG. 3), in the locker 1, the control unit 28 manages the reservation status regarding whether or not there is a reservation (reservation box) in the locker box 32 for the authenticated member. The determination is made based on the database or the like (step S219). That is, the reservation of the authenticated member is confirmed (reservation authentication).

If there is a reservation box as a result of the reservation authentication (step S219: Yes), the control unit 28 displays the reservation box designation screen on the operation display unit 21 and stores the luggage in the locker box 32 reserved by the user. When the door is closed and the push button switch 36 is pressed, the control unit 28 puts the electric lock 34 in the temporarily locked state (step S220). FIG. 16 shows an example of the reservation box designation screen. In the example of FIG. 16, the reservation BOX designation screen includes a cancel button a3, a reservation position display portion a8, and a box change button a9. The cancel button a3 is a button operated when returning to the screen similar to the cancel button a3 of FIG. 12 or the screen of FIG. The reservation position display portion a8 displays, for example, a front view of the locker 1 and highlights (flashes, changes colors, etc.) the locker box 32 corresponding to the reservation BOX. The box change button a9 is a button operated when the user desires to use the locker box 32 different from the reservation box.

When the locker box 32 is not changed in step S220 (when the box change button a9 is not operated), the control unit 28 transmits the deposit completion to the locker management 50 via the communication interface 29 (step S222). The completion of deposit includes the deposited locker ID, the member code authenticated in step S1000, and the receipt password generated by the control unit 28. Then, the information included in the completion of the deposit is linked to the information of the locker box 32 such as a database and updated to complete the deposit operation in the locker 1 and the electric lock 34 is locked (step S223). It should be noted that a lamp or the like may be provided in each rocker box 32 to indicate that the lock has been completed, and the lamp or the like may be turned on.

In the above description of steps S220 to S223, the temporary locking is performed in step S220 or step S221 and the final locking is performed in step S223, but the final locking may be performed in step S220 or step S221. The same applies to steps S227 and S238 described later.

In the locker management 50, the deposit completion sent from the locker 1 is received and the database and the like are updated. Then, the locker ID, the member code, and the receiving password included in the completion of deposit are transmitted to the member management 60 (step S310).

In the member management 60, the locker ID, the member code, and the receiving password transmitted from the locker management 50 are received, and the deposit information notification including the deposit information and the receiving password is transmitted to the terminal 70 (step S411).

On the other hand, as a result of the reservation authentication, if there is no reservation BOX in step S219, the control unit 28 displays an empty BOX selection screen on the operation display unit 21, and the user stores the luggage in the locker box 32 and selects the door. When the button is closed and the push button switch 36 is pressed, the control unit 28 puts the electric lock 34 in a temporarily locked state (step S221). FIG. 17 shows an example of the empty BOX selection screen. In the example of FIG. 17, the empty BOX selection screen includes a cancel button a3 and a selectable box display portion a10. The cancel button a3 is a button operated when returning to the screen similar to the cancel button a3 of FIG. 12 or the screen of FIG. The selectable box display portion a10 displays, for example, a front view of the locker 1 and highlights (flashes, changes colors, etc.) the locker box 32 that is currently available and can be selected. The subsequent operation is the same as when there is a reserved BOX.

In step S219, if the box change button a9 is operated, it is determined that the box has been changed, and the control unit 28 causes the operation display unit 21 to display the box change reason screen and prompt the user to input the change reason (step S224). ). That is, the control unit 28 acquires the reason for changing the second locker box 32 different from the already reserved first locker box 32.

FIG. 18 shows an example of the box change reason screen. In the example of FIG. 18, the box change reason screen includes a cancel button a3, a self-responsibility change button a11, and another responsibility change button a12. The cancel button a3 is a button operated when returning to the screen similar to the cancel button a3 of FIG. 12 or the screen of FIG. The self-responsibility change button a11 is used, for example, when the size of the reserved locker box 32 does not match the luggage to be actually stored, or when the position of the reserved locker box 32 is changed due to user's convenience such as it is difficult to take in and out the luggage. It is a button to operate. The other responsibility change button a12 is a button to be operated when the reserved locker box 32 is changed due to a problem on the locker 1 side such as a dirty locker box 32, a leftover property such as leftovers or dust, or a malfunction. .. That is, the reason for changing to another locker box can be acquired by operating this box change reason screen. That is, the operation display unit 21 functions as a reason acquisition unit.

When the self-responsibility change button a11 is operated on the box change reason screen (step S225), it is determined whether or not there is an empty locker box 32 (empty BOX) in the currently operated locker 1 (step S226). When there is an empty box (step S226: Yes), the control unit 28 displays an empty box selection screen on the operation display unit 21, stores the luggage in the locker box 32 in which the user has selected, and closes the door and pushes the button. When the switch 36 is pressed, the control unit 28 puts the electric lock 34 in the temporarily locked state (step S227). Then, the control unit 28 transmits the reservation cancellation to the locker management 50 via the communication interface 29 (step S228). This reservation cancellation includes the reserved locker ID, the locker box 32 number, and the member code authenticated in step S1000. Further, the control unit 28 updates the database for managing the reservation status to reflect the cancellation of the reservation (deletes the reservation). Then, the process returns to step S222, and the completion of deposit by the changed locker box 32 is transmitted to the locker management 50.

In the locker management 50, the reservation cancellation transmitted from the locker 1 is received and the database or the like is updated. Then, the locker ID, the locker box 32 number, and the member code included in the reservation cancellation are transmitted to the member management 60 (step S311).

When there is no free BOX in step S226, the control unit 28 of the locker 1 inquires the locker management 50 to search for the free status of other lockers 1 in the vicinity other than itself (step S229). This inquiry includes your locker ID.

In the locker management 50, based on the inquiry from the locker 1, the empty state of the nearby locker 1 is searched by referring to a database or the like (step S312). The neighboring range may be appropriately set within the same facility such as within the same station, or within a radius of several meters. Then, the search result is transmitted to the locker 1 that made the inquiry as the neighborhood empty search result. Alternatively, the locker 1 having the vacant space closest to the current location may be searched. In other words, it is not limited to the neighborhood and may be separated.

In the locker 1, the control unit 28 determines whether or not there is a vacant locker box 32 in the vicinity based on the neighborhood vacancy search result transmitted from the locker management 50 and received by the communication interface 29 (step S230). When there is a vacant locker box 32 in the vicinity (step S230: Yes), the user is inquired whether or not he/she wants to use the locker 1 having the vacant locker box 32 (step S231). When the user desires to use the locker 1 having the vacant locker box 32 (step S231: YES), the locker 1 in the vicinity is guided (step S233). The guidance method is not limited to displaying the installation location on the operation display unit 21 by letters, such as at the side of the ticket gate of the XX station north exit, but also displaying a map on the operation display unit 21 to display the route from the current location to the neighboring locker 1. You may.

That is, when there is no vacancy in the plurality of locker boxes 32 managed by the control unit 28, the control unit 28 acquires the neighboring vacancy search result, which is vacancy information of the other locker device 1, and the operation display unit 21 displays , The use of other locker device 1 is guided based on the acquired neighborhood empty search result.

On the other hand, when it is determined that there is none in step S230 or NO in step S231, guidance for reservation cancellation is displayed on the operation display unit 21 and the user is confirmed (step S232).

Then, the control unit 28 transmits the reservation cancellation to the locker management 50 via the communication interface 29 (step S234). The reservation cancellation includes the reserved locker ID, the number of the locker box 32 (original reservation box), and the member code authenticated in step S1000. Also, since this reservation cancellation is for the convenience of the user, the reservation fee is charged.

In the locker management 50, the reservation cancellation transmitted from the locker 1 is received and the database or the like is updated. Then, the locker ID included in the reservation cancellation, the locker box 32 number, the member code, and the fact that the reservation fee is charged is transmitted to the member management 60 (step S313).

When the other responsibility change button a12 is operated on the box change reason screen (step S235), whether or not the locker box 32 of the same size as the reserved locker box 32 is vacant in the locker 1 currently being operated. It is determined (step S236). When there is an empty BOX of the same size (step S236: Yes), the control unit 28 causes the operation display unit 21 to display a message indicating that the reserved locker box 32 has been changed (step S237). That is, when the reason for change is not due to the reservation person who reserves the first locker box 32, the operation display unit 21 selects the first locker box among the plurality of locker boxes 32 managed by the control unit 28. The locker box 32 having the same size as the box 32 functions as a presentation unit for presenting to the reservation person. Note that the locker box 32 having the same size may be presented instead of presenting the locker box 32 having the same size.

Next, the control unit 28 causes the operation display unit 21 to display the reservation BOX designation screen, and when the user stores the luggage in the designated locker box 32, closes the door, and pushes the push button switch 36, the control unit 28 Sets the electric lock 34 to a temporarily locked state (step S238). This reservation box designation screen may have the same configuration as that shown in FIG. 16, for example. However, the locker box 32 after the change is highlighted.

Then, the control unit 28 transmits to the locker management 50 via the communication interface 29 that there is an abnormal locker box 32 and needs to be inspected (BOX abnormality), and updates the database and the like so that reservations and uses cannot be made. Yes (step S239). This BOX abnormality includes the abnormal locker ID, the number of the abnormal locker box 32 (the original reservation box), and the member code that made the reservation. That is, this BOX abnormality is the inspection request information of the rocker box 32, and the communication interface 29 functions as an inspection request output unit that outputs the inspection request information to the outside.

Then, the control unit 28 transmits the reservation cancellation to the locker management 50 via the communication interface 29 (step S240). This reservation cancellation includes the reserved locker ID, the locker box 32 number (original reservation box), and the membership code similar to that in step S239. In this case, the locker box 32 is changed due to a problem on the locker 1 side, but since the locker box can be secured in the reserved locker device 1, it is a change that is not convenient for the person making the reservation, but the reservation is considered valid. Charge the reservation fee. Then, the process returns to step S222, and the completion of deposit by the changed locker box 32 is transmitted to the locker management 50.

In the locker management 50, the BOX abnormality transmitted from the locker 1 is received, and an inspection request is transmitted to the administrator of the locker 1 by e-mail or the like (step S314). Further, in the locker management 50, the locker box 32 involved in the BOX abnormality is not subject to reservation until the abnormality is cleared after the inspection by the administrator or the like, and the database or the like is updated. Then, the locker management 50 receives the reservation cancellation transmitted from the locker 1 and updates the database and the like. Then, the locker ID included in the reservation cancellation, the locker box 32 number, the member code, and the fact that the reservation fee is charged are transmitted to the member management 60 (step S315).

Further, when there is no empty BOX of the same size in step S236, the control unit 28 of the locker 1 determines whether or not a locker box of another size different from the reserved size is empty (step S241). If there is a vacant BOX of another size (step S241: Yes), the control unit 28 guides the vacant BOX of the other size to the user and makes the user understand (step S242).

Next, the control unit 28 causes the operation display unit 21 to display the reservation BOX designation screen, and when the user stores the luggage in the designated locker box 32, closes the door, and pushes the push button switch 36, the control unit 28 Sets the electric lock 34 to a temporarily locked state (step S243). This reservation box designation screen may have the same configuration as that shown in FIG. 16, for example. However, the locker box 32 after the change is highlighted.

Then, as in step S239, the control unit 28 transmits to the locker management 50 via the communication interface 29 that the locker box 32 with an abnormality is present and that the inspection is required (BOX abnormality), and the reservation or use is not possible. To update the database and the like (step S244).

Then, the control unit 28 transmits the reservation cancellation to the locker management 50 via the communication interface 29 (step S245). This reservation cancellation includes the reserved locker ID, the number of the locker box 32 (original reservation box), and the membership code similar to step S237. In this case, although the locker box 32 is changed due to a problem on the locker 1 side, a locker box of a different size can be secured in the reserved locker device 1, so the reservation is considered valid and the reservation fee is charged. .. Then, the process returns to step S222, and the completion of deposit by the changed locker box 32 is transmitted to the locker management 50.

In the locker management 50, the BOX abnormality transmitted from the locker 1 is received, and the inspection request is transmitted to the administrator of the locker 1 by e-mail or the like (step S316). Further, in the locker management 50, the locker box 32 involved in the BOX abnormality is not subject to reservation until the abnormality is cleared after the inspection by the administrator or the like, and the database or the like is updated. Then, the locker management 50 receives the reservation cancellation transmitted from the locker 1 and updates the database and the like. The locker ID included in the reservation cancellation, the locker box 32 number, the member code, and the fact that the reservation fee is charged are transmitted to the member management 60 (step S317). When using such a locker box of another size, if the other empty BOX is larger than the reserved BOX, the usage fee will be high and the user will be forced to use the space that is not needed. The usage fee can be set to be used at the same amount as the usage fee of the reserved BOX.

If there is no free BOX of another size in step S241, the control unit 28 of the locker 1 inquires the locker management 50 via the communication interface 29 to search for the free state of other lockers 1 in the vicinity other than itself. (Step S246). This inquiry includes your locker ID.

In the locker management 50, based on the inquiry from the locker 1, the empty state of the nearby locker 1 is searched by referring to a database or the like (step S318). Then, the search result is transmitted to the locker 1 that made the inquiry as the neighborhood empty search result.

In the locker 1, the control unit 28 determines whether or not there is a vacant locker box 32 in the vicinity based on the neighborhood vacancy search result transmitted from the locker management 50 (step S247). When there is a vacant locker box 32 in the vicinity (step S247: Yes), the user is inquired whether or not he/she desires to use the locker 1 having the vacant locker box 32 (step S248). When the user desires to use the locker 1 having the vacant locker box 32 (step S248: YES), the locker 1 in the vicinity is guided (step S249). The presence or absence of this vacant locker box may be determined only for the size desired by the user, or may be determined for other sizes.

On the other hand, when it is determined that there is none in step S247 or NO in step S248, a guide for canceling the reservation is displayed on the operation display unit 21 and the user is confirmed (step S249).

Then, the control unit 28 transmits to the locker management 50 via the communication interface 29 that there is an abnormal locker box 32 and needs to be inspected (BOX abnormality), and updates the database and the like so that reservations and uses cannot be made. Yes (step S251). This BOX abnormality includes the abnormal locker ID, the number of the abnormal locker box 32 (the original reservation box), and the member code that made the reservation. Then, the control unit 28 transmits the reservation cancellation to the locker management 50 via the communication interface 29 (step S252). This reservation cancellation includes the reserved locker ID, the number of the locker box 32 (original reservation box), and the membership code similar to step S245. In this case, due to a problem on the locker 1 side, the reserved locker box cannot be used, and since the reserved locker box cannot be secured in the reserved locker device 1, the locker box 32 of another locker device 1 is changed. No reservation fee will be charged. That is, the reservation fee is not charged unless it is convenient for the reservation person.

In the locker management 50, the BOX abnormality transmitted from the locker 1 is received, and an inspection request is transmitted to the administrator of the locker 1 by e-mail or the like (step S319). Further, in the locker management 50, the locker box 32 involved in the BOX abnormality is not subject to reservation until the abnormality is cleared after the inspection by the administrator or the like, and the database or the like is updated. Then, the locker management 50 receives the reservation cancellation transmitted from the locker 1 and updates the database and the like. Then, the locker ID included in the reservation cancellation, the number of the locker box 32, the member code, and the fact that the reservation fee is not charged is transmitted to the member management 60 (step S320).

According to the description of the sequence diagrams of FIGS. 8 to 10, the control unit 28 changes whether or not to charge the reservation fee depending on whether the self-responsibility change button a11 or the other-responsibility change button a12 is operated on the box change reason screen. doing. That is, the control unit 28 functions as a charging control unit that charges the reservation fee for the first locker box 32 based on the reason acquired by the reason acquisition unit.

Note that in FIGS. 8 to 10, the reservation fee is charged when the reason for changing the locker box is not convenient for the person who made the reservation and when there is no vacant locker box of the same size in the reserved locker device 1. However, the reservation fee may not be charged if the reason for changing the locker box is not due to the convenience of the reservation person. However, if the reason for changing the locker box is not for the convenience of the reservation person, if the reservation fee is not charged even when there is a vacant locker box of the same size in the reserved locker device 1, It is not desirable because the charge will not be made even if the inconvenience does not occur much to the reservation person.

If the changed locker box 32 is not the same size as the reserved locker box 32, the reservation fee may not be charged. Further, if the changed locker box 32 does not have the same size as the reserved locker box 32 and the reservation charges are different, the difference in the reservation charges may be charged or refunded.

FIG. 11 is a sequence diagram of an operation of taking out a package after making a reservation and depositing. First, when the user selects (operates) the take-out button a2 from the screen (see FIG. 12) displayed on the operation display unit 21 of the locker 1 (step S253), the control unit 28 causes the operation display unit 21 to display the receiving password. The (PW) input screen is displayed, and the reception password input in the reception password input screen is compared with the reception password generated in step S222 and associated with the database or the like (step S254).

FIG. 19 shows an example of the receiving password input screen. In the example of FIG. 19, the received password input screen includes a cancel button a3, a password input button a13, a password input field a14, and a confirmation button a15. The cancel button a3 is a button operated when returning to the screen similar to the cancel button a3 of FIG. 12 or the screen of FIG. The password input button a13 is composed of numeric buttons 0 to 9, alphabetical buttons A to E, and a correction button, and the member management 60 inputs the reception password transmitted to the terminal 70 in step S411. In the password input field a14, the received password input by operating the password input button a13 is displayed. The confirmation button a15 is operated when the input is completed from the password input button a13 to confirm the password input.

When the result of the collation is OK in step S253, the control unit 28 transmits a charge acquisition request to the locker management 50 via the communication interface 29. The charge acquisition request includes the locker ID and the member code for charging the charge (step S255).

The locker management 50 receives the charge acquisition request from the locker 1 and transmits it to the member management 60 (step S321).

The member management 60 receives the charge acquisition request from the locker management 50, calculates the reservation charge and the usage charge, and transmits the reservation charge and the usage charge to the locker management 50 as a charge acquisition request response (step S412).

The locker management 50 receives the charge acquisition request response from the member management 60 and transmits it to the locker 1 (step S322).

In the locker 1, the control unit 28 determines whether the charge is 0 yen (no charge) based on the charge acquisition request response transmitted from the locker management 50 and received by the communication interface 29 (step S256). When the result charge in step S253 is not 0 yen (NO), the control unit 28 allows the user to select the payment method (step S257). In the present embodiment, the payment method in the case of use accompanied by reservation is either electronic money using an IC card or a credit card (registered credit card) that is registered in advance.

When the registered credit card is selected in step S257, the control unit 28 transmits a settlement request to the locker management 50 via the communication interface 29 (step S258). The settlement request includes the locker ID and the member code for the settlement.

The locker management 50 receives the settlement request from the locker 1 and transmits it to the member management 60 (step S323).

The member management 60 receives a payment request from the locker management 50, and requests payment using a credit card registered by the member associated with the member code in an external payment system, for example. Then, upon receiving the settlement result from the external settlement system or the like, the member management 60 transmits the settlement result (OK or NG) to the locker management 50 as a settlement response (step S413).

The locker management 50 receives the payment response from the member management 60 and transmits it to the locker 1 (step S324).

In the locker 1, the control unit 28 makes a determination based on the payment response transmitted from the locker management 50 and received by the communication interface 29 (step S259). If the settlement result is OK, the electric lock 34 of the corresponding locker box 32 is unlocked and the door is opened (step S261). Then, when the user takes out the parcel, the control unit 28 controls the locker ID, the number of the locker box 32, the target membership code, and the payment form (credit card or electronic money) via the communication interface 29. To (step S262). The takeout of the luggage may be detected by a sensor or the like, or the takeout may be determined by detecting that the door is opened and then closed. In addition, the control unit 28 updates the usage status database and the like to make the locker box 32 available.

In the locker management 50, the locker ID, the number of the locker box 32, the member code, and the payment form transmitted from the locker 1 are received, the database and the like are updated, and the locker box 32 becomes usable. Then, the received locker ID, the locker box 32 number, the member code, and the payment form are transmitted to the member management 60 (step S325).

In the member management 60, the locker ID, the number of the locker box 32, the member code, and the payment form are received from the locker management 50, and if the payment request is not received, the post-payment is executed (step S414). Then, the member management 60 transmits a takeout information notification to the terminal 70 (step S415). The take-out information notification includes the take-out information, which is information indicating that the parcel has been taken out, and the billing information regarding the settled bill.

If electronic money is selected in step S257 or if the settlement result is NG in step S259, the control unit 28 prompts the user to pay by electronic money, and the IC card reader/writer 23 causes the electronic money to be paid. After the payment is made by the printer 24, a receipt is issued from the printer 24 (step S260). After that, the process proceeds to step S254, and thereafter, the process is similar to that of the credit card.

If the charge is 0 yen in step S256 (YES), the process proceeds to step S261 as it is, and the subsequent steps are the same as in the case of a credit card. However, the payment form includes information indicating no charge.

According to the present embodiment, in the locker reservation system including the locker device 1 including the plurality of locker boxes 32 and the locker management system 50 that manages each reservation, the locker management system 50 includes the scheduled deposit time. Reservation information is accepted as a tentative reservation, and after acceptance of the reservation information, a reservation request for securing the locker box 32 is transmitted to the locker device 1 two hours before the scheduled deposit time. By doing so, a temporary reservation is made when the reservation is accepted, and the locker box 32 is secured 2 hours before the scheduled deposit time after the temporary reservation is received. Since it can be used by general users until the period is secured, it is possible to secure convenience for general users and profitability.

When the locker box 32 cannot be secured when the locker management system 50 requests the locker box 32 to be secured, the locker device 1 secures the locker box by the predetermined reservation deadline time. There is. By doing so, even if the locker box 32 cannot be secured when the locker box 32 is requested, the operation of securing the locker box 32 is repeated between the reservation request for 1 hour and the reservation deadline time. It can be carried out. Therefore, it becomes possible to automatically secure the locker box 32 when it becomes available, which improves convenience.

The reservation deadline time may be set to a time between one hour before the scheduled deposit time and the deposit time. By doing so, the reservation deadline time can be flexibly set according to the operation of the locker device.

In addition, the locker device 1 secures the locker box 32 in the order of securing the locker box 32 when the locker box 32 becomes vacant. By doing so, the locker box is secured on the basis of the start time of the empty BOX monitoring period. Therefore, the locker boxes 32 can be secured in order of earliest use of the locker boxes 32, not in the order of reservation.

If the locker box 32 cannot be secured by the reservation deadline time, the locker device 1 outputs information indicating that the reservation has failed. By doing so, the reservation person can know that the locker box 32 cannot be secured and the reservation has failed by the scheduled deposit time. Therefore, since it is possible to know the failure of the reservation before the use, it is possible to consider the use by another method such as the use without the reservation.

In the above-described embodiment, the reservation is changed before the luggage is stored. However, for example, when the user goes to the reserved locker device 1, the luggage may be stored in the locker box 32 different from the reservation before the member authentication is performed by the normal depositing operation. In this case, for example, when the member authentication is performed in step S1000, the control unit 28 determines whether the temporarily locked locker box 32 is the reserved locker box 32, and reserves the locker box 32. If it is not 32, it may be detected as if the locker box 32 is changed. Since this change is for the convenience of the user, it may be executed in the order of step S222 and step S223 to step S226 (step S224 is omitted or "present"). By doing so, when the user temporarily locks the other locker box 32 without changing the reservation, the locker device 1 can be regarded as a change for the convenience of the reservation person and charged. ..

When the locker box 32 different from the reserved locker box 32 as described above is temporarily locked, a screen as shown in FIG. 20 may be displayed on the operation display unit 21 at the time of reservation authentication. By displaying such a screen, the user can confirm that the reservation is transferred to the temporarily locked locker box 32 without performing the reservation cancel operation.

Further, in the above-described embodiment, the locker management system 50 transmits the reservation request to the locker device 1 at a predetermined time before the scheduled deposit time such as after the reservation deadline time-1 hour, but the present invention is not limited thereto. .. For example, the reservation request may be transmitted at a fixed time every day such as 5 am on the day of use (not limited to once a day). FIG. 21 shows a flowchart for transmitting a reservation request at 5 am on the day of use. The flowchart of FIG. 21 differs from that of FIG. 4 only in step S303'. In step S303' of FIG. 21, a reservation request is transmitted from the member management system 60 to the locker device 1 for the reservation information that has been accepted at 5 am on the day of use. Here, when there is a plurality of reservation information to be transmitted at 5 am on the day of use, the priority order such as the order of reception from the member management system 60 is set, and the locker device 1 sets the locker box 32 according to the priority order. You may secure.

Further, in the above-described embodiment, the so-called coin locker has been described, but the locker device of the present invention includes a storage box such as a small rental warehouse that can store luggage on an hourly basis.

Further, the present invention is not limited to the above embodiment. That is, those skilled in the art can carry out various modifications according to the conventionally known knowledge without departing from the gist of the present invention. As long as this modification still has the configuration of the locker reservation system of the present invention, it is of course included in the scope of the present invention.

1 locker device 2 centralized control device 3 locker unit 28 control unit 32 locker box 50 locker management system (reservation management device)
60 Member management system 100 Locker reservation system

Claims (6)

In a locker reservation system having a locker device having a plurality of locker boxes and a reservation management device for managing reservations for the locker box,
The reservation management device accepts reservation information including a scheduled deposit time as a tentative reservation, and requests the locker device to secure the locker box a certain time before the scheduled deposit time after receiving the reservation information. A feature locker reservation system. If the locker device cannot secure the locker box when receiving a request for securing the locker box from the reservation management device, the locker device secures the locker box by a predetermined reservation deadline time. The locker reservation system according to claim 1, which is characterized in that. The locker reservation system according to claim 2, wherein the reservation deadline time is set to a time between the fixed time before the scheduled deposit time and the scheduled deposit time. The locker reservation according to any one of claims 1 to 3, wherein the locker device secures the locker box in the order of demand for securing the locker box when the locker box becomes vacant. system. The locker according to any one of claims 2 to 4, wherein the locker device outputs information indicating that the reservation has failed if the locker box cannot be secured by the reservation deadline time. Reservation system. In a locker reservation system having a locker device having a plurality of locker boxes and a reservation management device for managing reservations for the locker box,
The reservation management device receives reservation information including a scheduled deposit time as a tentative reservation, and requests the locker device to secure the locker box at a predetermined time after receiving the reservation information. ..

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