JP2017123101A - Emergency call device, emergency call method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an emergency call device which can reliably cancel a call based on an operation error.SOLUTION: An emergency call device 101 includes: an emergency call unit 110 for issuing a notification to the outside; a plurality of operation units 109a-109d for outputting electric signal on the basis of user operation; and a control unit 114 which controls the emergency call unit 110, on the basis of the electric signals output from the operation units 109a-109d. The operation units 109a-109d include an emergency operation unit 109a which outputs an emergency signal, which is an electric signal for causing the emergency call unit 110 to issue a notification, to the control unit 114, on the basis of user operation. When two or more of the operation units 109a-109d are operated simultaneously after the emergency operation unit 109a is operated, the control unit 114 causes the emergency call unit 110 to suspend the notification.SELECTED DRAWING: Figure 2

Description

  The present invention relates to an emergency call device, an emergency call method, and a program.

  Various emergency call devices have been proposed for watching the person being watched over by notifying others of the emergency situation of the person being watched over. For example, the emergency call device described in Patent Document 1 is provided with an emergency call button, a consultation button, a cancel button, a speaker, and a microphone on the front panel. Then, the person being watched over can make a hands-free call with an operator or the like at the emergency call center using the speaker and the microphone by pressing the emergency call button or the consultation button. If the emergency call button or the consultation button is pressed by mistake, the notification is canceled by pressing the cancel button.

Japanese Patent Laying-Open No. 2015-109040

  In the emergency call device as described in Patent Document 1, if the user panics because the emergency call button is accidentally pressed, a button different from the cancel button is pressed many times. May start and be misreported.

  In general, the cancel button is less important than the emergency call button and the consultation button that are often pressed when the urgency is relatively high. Therefore, the cancel button is often provided in a smaller and less conspicuous manner than the emergency call button and the consultation button. In the case of such an aspect, in particular, as described above, a report based on an erroneous operation cannot be canceled and may be misreported.

  The present invention has been made in view of the above circumstances, and an object thereof is to provide an emergency call device and the like that can more reliably cancel an erroneous report based on an erroneous operation.

The emergency call device according to the first aspect of the present invention is:
An emergency call department to report to the outside;
A plurality of operation units that output electrical signals based on user operations;
A controller that controls the emergency call unit based on an electrical signal output from each of the plurality of operation units;
The plurality of operation units include an emergency operation unit that outputs an emergency signal, which is an electric signal for causing the emergency notification unit to notify the control unit, based on an operation of the user,
The control unit causes the emergency notification unit to cancel a report when two or more operation units are operated simultaneously among the plurality of operation units after the emergency operation unit is operated. .

The emergency call method according to the second aspect of the present invention is:
An emergency call department to report to the outside;
Based on a user operation, an emergency call method executed by an emergency call device including a plurality of operation units including an emergency operation unit that outputs an emergency signal that is an electrical signal for causing the emergency call unit to report,
Determining whether two or more operation units among the plurality of operation units are operated simultaneously after the emergency operation unit is operated;
When it is determined that the two or more operation units are operated at the same time, the emergency notification unit is configured to cancel the notification.

The program according to the third aspect of the present invention is:
In a computer provided with an emergency notification unit for reporting to the outside, and a plurality of operation units including an emergency operation unit for causing the emergency notification unit to report based on a user operation,
Determining whether two or more operation units among the plurality of operation units are operated simultaneously after the emergency operation unit is operated;
When it is determined that the two or more operation units are operated at the same time, the program is for causing the emergency call unit to cancel the notification.

  According to the present invention, it is possible to more reliably cancel an erroneous report based on an erroneous operation.

It is a figure which shows the structure of the emergency call system which concerns on Embodiment 1 of this invention. It is a figure which shows the functional structure of the emergency call apparatus which concerns on Embodiment 1. FIG. 3 is a flowchart showing a flow of emergency call processing according to the first embodiment. 3 is a flowchart showing a flow of emergency call processing according to the first embodiment. It is a figure which shows the functional structure of the emergency call apparatus which concerns on Embodiment 2 of this invention. 6 is a flowchart showing a flow of emergency call processing according to the second embodiment. 6 is a flowchart showing a flow of emergency call processing according to the second embodiment.

  Embodiments of the present invention will be described with reference to the drawings.

(Embodiment 1)
The emergency call system 100 according to Embodiment 1 of the present invention is a system for watching a person to watch over, such as an elderly person. As shown in FIG. 1, the emergency call system 100 is used by the emergency call device 101 used by the person being watched over, the first terminal 102 used by the operator of the company that provides the watch service, and the family of the person being watched over. The second terminal 103 is configured.

  The emergency call device 101, the first terminal 102, and the second terminal 103 are connected via a network 104. As a result, the emergency call device 101 and the first terminal 102 can communicate with each other. Further, the emergency call device 101 and the second terminal 103 can communicate with each other. The network 104 may be configured by a telephone line, a dedicated line, an optical fiber line, or the like, and may include a wireless line as appropriate.

  The emergency call device 101 is a device installed in the residence of the person being watched over, such as a user. Physically, as shown in FIG. A plurality of buttons 106 a to 106 d attached to the housing 105.

  The housing 105 is a box-shaped member in which a processor, a ROM (Read Only Memory), a RAM (Random Access Memory), a flash memory, a communication interface, a microphone, a speaker, and the like are accommodated.

  The housing 105 includes a microphone hole 107 and a speaker hole 108 provided with one or a plurality of holes. A microphone is provided behind the microphone hole 107, and a speaker is provided behind the speaker hole 108.

  The microphone hole 107 and the speaker hole 108 only need to have a structure that allows sound to pass between the microphone and the speaker provided inside the housing 105 and the outside of the housing 105, respectively. For example, the number and size of the holes may be changed as appropriate.

  As illustrated in FIG. 1, the plurality of buttons 106a to 106d includes an emergency button 106a, a consultation button 106b, a conversation button 106c, and a cancel button 106d. The buttons 106a to 106d have different sizes depending on, for example, the importance of functions (described later in detail) assigned to the buttons 106a to 106d. Specifically, the sizes of the buttons 106a to 106d gradually decrease in the order of the emergency button 106a, the consultation button 106b, the conversation button 106c, and the cancel button 106d.

  As shown in FIG. 2, the emergency call device 101 functionally includes a plurality of operation units 109 a to 109 d that output predetermined electrical signals based on the operation of the person being watched over, and the emergency call device 101. The emergency call unit 110 for reporting to the outside, the voice acquisition unit 111 for converting the voice outside the emergency call device 101 into a voice signal corresponding to the voice, and the voice indicated by the acquired voice signal outside the emergency call device 101 Based on electrical signals output from a plurality of operation units 109a to 109d, and a voice communication unit 113 that transmits / receives voice data to / from an external device of the emergency call device 101 A control unit 114 that controls the unit 110 and the like. Here, the sound signal is an electric signal indicating sound.

  The plurality of operation units 109a to 109d functionally include an emergency operation unit 109a, a consultation operation unit 109b, a conversation operation unit 109c, and a cancel operation unit 109d, as illustrated in FIG.

  The emergency operation unit 109a outputs an emergency signal to the control unit 114 based on the operation of the person being watched over. The emergency signal is an electric signal for notifying the surrounding person, the operator and the family of the emergency situation of the person being watched over.

  Here, the emergency operation unit 109a corresponds to a notification operation unit that outputs an emergency signal based on a user operation. The emergency signal corresponds to an electrical signal for causing the emergency notification unit 110 to report.

  The consultation operation unit 109b outputs a consultation signal to the control unit 114 based on the operation of the person being watched over. The consultation signal is an electrical signal for the person being watched over to consult with the operator.

  The conversation operation unit 109c outputs a conversation signal to the control unit 114 based on the operation of the watching target person. The conversation signal is an electrical signal for the person being watched over to talk to the family.

  The cancel operation unit 109d outputs a cancel signal to the control unit 114 based on the operation of the person being watched over. The cancel signal is an electric signal for canceling the report by the emergency call unit 110.

  In the present embodiment, the functions of the plurality of operation units 109a to 109d are realized by the emergency button 106a, the consultation button 106b, the conversation button 106c, and the cancel button 106d, respectively. The operations of the operation units 109a to 109d correspond to pressing the buttons 106a to 106d, respectively.

  The emergency call unit 110 notifies the outside of the emergency call device 101 when the emergency operation unit 109a is operated. Specifically, the emergency notification unit 110 includes an emergency communication unit 115 and an emergency sound generation unit 116, as shown in FIG.

  When the emergency operation unit 109a is operated, the emergency communication unit 115 reports to the first terminal 102 and the second terminal 103 set in advance as the report destination devices through the network 104 under the control of the control unit 114.

  Here, the notification is to notify the operator and family of the emergency situation of the person being watched over, and for example, an instruction for causing each of the first terminal 102 and the second terminal 103 to emit sound and light is transmitted. That is.

  Such a function of the emergency communication unit 115 is realized by a communication interface, for example.

  Note that the device that is notified by the emergency communication unit 115 may be set as appropriate, and may be only one of the first terminal 102 and the second terminal 103, for example.

  The emergency sound generation unit 116 emits a predetermined sound to the outside of the emergency call device 101 under the control of the control unit 114 when the emergency operation unit 109a is operated. This sound is a sound for notifying the surroundings of the emergency situation of the person being watched over, and is, for example, a buzzer sound, a bell sound, a siren sound, or the like.

  Such a function of the emergency sound generator 116 is realized by a speaker, for example.

  The voice acquisition unit 111 acquires voice outside the emergency call device 101, generates a voice signal corresponding to the acquired voice, and outputs the voice signal to the control unit 114. Such a function of the voice acquisition unit 111 is realized by a microphone, for example.

  When the voice output unit 112 acquires a voice signal from the control unit 114, the voice output unit 112 outputs the voice indicated by the acquired voice signal to the outside of the emergency call device 101. Such a function of the audio output unit 112 is realized by a speaker, for example.

  When the consultation operation unit 109b or the conversation operation unit 109c is operated, the voice communication unit 113 is networked to the first terminal 102 or the second terminal 103 set in advance as a report destination device under the control of the control unit 114. Audio data is transmitted and received through 104.

  Specifically, when the consultation operation unit 109b is operated, the voice communication unit 113 establishes a communication state with the first terminal 102 so that the person being watched over consults the operator, and the first terminal 102 Send and receive audio data to and from.

  In addition, when the conversation operation unit 109c is operated, the voice communication unit 113 establishes a communication state with the second terminal 103 so that the person to be watched has a conversation with the family, and communicates with the second terminal 103. Send and receive audio data between.

  Such a function of the voice communication unit 113 is realized by a communication interface, for example.

  As shown in FIG. 2, the control unit 114 includes an emergency operation detection unit 117, a timer unit 118, a cancel operation detection unit 119, a notification control unit 120, and a voice processing unit 121.

  The emergency operation detection unit 117 detects that the emergency operation unit 109a has been operated based on whether or not an emergency signal has been acquired from the emergency operation unit 109a. Specifically, when an emergency signal is acquired from the emergency operation unit 109a, the emergency operation detection unit 117 determines that the emergency operation unit 109a has been operated.

  When the operation of the emergency operation unit 109a is detected by the emergency operation detection unit 117, the timer unit 118 receives the notification and measures the elapsed time from when the operation of the emergency operation unit 109a is detected.

  When the emergency operation unit 109a is operated, the cancel operation detection unit 119 cancels when a predetermined operation (hereinafter referred to as “cancel operation”) for causing the emergency notification unit 110 to cancel the notification is detected. The notification control unit 120 (details will be described later) is notified that the operation has been detected.

  Specifically, for example, when the cancel operation detection unit 119 acquires a cancel signal from the cancel operation unit 109d after the emergency operation unit 109a is operated, the cancel operation detection unit 119 determines that the cancel operation has been performed and reports that the cancel operation has been detected. Notify the control unit 120.

  Further, for example, when the cancel operation detection unit 119 acquires the consultation signal and the conversation signal simultaneously by operating the consultation operation unit 109b and the conversation operation unit 109c after the emergency operation unit 109a is operated, The notification control unit 120 is notified that the cancel operation has been detected.

  Here, the simultaneous operation of the consultation operation unit 109b and the conversation operation unit 109c is an example in which two or more operation units 109b and 109c among the plurality of operation units 109a to 109d are operated simultaneously. Moreover, it is also an example in which two or more operation units 109b and 109c other than the operated emergency operation unit 109a among the plurality of operation units 109a to 109d are operated simultaneously.

  The report control unit 120 causes the emergency report unit 110 to start a report when the elapsed time measured by the timer unit 118 reaches a predetermined time (standby time). The waiting time is, for example, about 2 to 3 seconds. When the cancellation operation detection unit 119 notifies that the cancellation operation has been detected before the elapsed time measured by the timer unit 118 reaches the standby time, the notification control unit 120 notifies the emergency notification unit 110 of the notification. Stop it.

  In this case, the emergency call unit 110 cancels the call by detecting the cancel operation until the standby time elapses after the emergency operation unit 109a is operated. Including not starting. Further, causing the emergency notification unit 110 to cancel the notification includes stopping the notification by detecting a cancel operation after the emergency operation unit 109a is operated and the notification is started.

  The voice processing unit 121 executes a process for consulting with an operator through a voice call when a consultation signal is acquired from the consultation operation unit 109b.

  Specifically, when the voice processing unit 121 acquires a consultation signal, the voice communication unit 113 establishes a communication state with the first terminal 102.

  When the voice processing unit 121 acquires voice data from the first terminal 102 via the network 104 and the voice communication unit 113, the voice processing unit 121 causes the voice output unit 112 to output voice corresponding to the acquired voice data. In addition, when the voice processing unit 121 acquires a voice signal from the voice acquisition unit 111, the voice processing unit 121 generates voice data corresponding to the acquired voice signal and transmits the voice data to the first terminal 102 via the voice communication unit 113 and the network 104.

  When the voice processing unit 121 obtains the consultation signal again, the voice processing unit 121 disconnects the communication established with the first terminal 102 and ends the process for consulting with the operator through a voice call.

  In addition, when the speech processing unit 121 acquires a conversation signal from the conversation operation unit 109c, the speech processing unit 121 performs a process for calling with a family by voice call. The details of this process are the same as those in the above description of the process for consulting with an operator through a voice call, in which the consultation signal is replaced with a conversation signal and the first terminal 102 is replaced with the second terminal 103.

  Such a function of the control unit 114 is realized, for example, by executing a preinstalled software program in cooperation with a processor, a ROM, a RAM, and a flash memory.

  Each of the first terminal 102 and the second terminal 103 may be a personal computer, a smart phone, a tablet terminal, or the like installed with a software program for communicating with the emergency call device 101 to watch over the target person. The apparatus may be used. Each of the first terminal 102 and the second terminal 103 functionally includes, for example, a notification unit that notifies a family member of a report from the emergency call device 101 by light, sound, and the like, and a person being watched over and the family. A microphone and a speaker for making a call are provided (not shown).

  The family of the watching target person and the company that provides the watching service are examples of persons watching the watching target person using a terminal connected to the emergency call device 101 via the network 104, It may be an organization. It is sufficient that there is at least one person to watch, and therefore only one of the terminals such as the first terminal 102 and the second terminal 103 may be present.

  So far, the configuration of the emergency call apparatus 101 according to Embodiment 1 of the present invention has been described. From here, the emergency call process which the emergency call apparatus 101 which concerns on this Embodiment performs is demonstrated with reference to figures.

  The emergency call process is a process for notifying the surrounding person, the operator and the family of the emergency situation of the person being watched over. The emergency call processing starts when the emergency operation detection unit 117 detects an emergency operation.

  As illustrated in FIG. 3, the timer unit 118 receives a notification from the emergency operation detection unit 117 that has detected the emergency operation, and starts measuring the elapsed time since the emergency operation was detected (step S <b> 101).

  The timer unit 118 notifies the notification control unit 120 that the elapsed time measurement has been started (step S102).

  The cancel operation detection unit 119 determines whether or not the consultation operation unit 109b and the conversation operation unit 109c are operated simultaneously (step S103).

  Specifically, the cancel operation detection unit 119 determines that the consultation operation unit 109b and the conversation operation unit 109c are operated simultaneously when the consultation signal and the conversation signal are acquired simultaneously (step S103; Yes). If the cancel operation detection unit 119 does not acquire the consultation signal and the conversation signal at the same time, the cancellation operation detection unit 119 determines that the consultation operation unit 109b and the conversation operation unit 109c are not operated at the same time (step S103; No).

  Here, the case where the consultation signal and the conversation signal are not acquired simultaneously includes the case where neither the consultation signal nor the conversation signal is acquired, and the case where only one of the consultation signal and the conversation signal is acquired.

  When it is determined that the consultation operation unit 109b and the conversation operation unit 109c are operated simultaneously (step S103; Yes), the cancel operation detection unit 119 notifies the notification control unit 120 that the cancel operation has been detected (step S104). . Upon receiving this notification, the notification control unit 120 ends the emergency notification process without starting the notification (step S105).

  When it is determined that the consultation operation unit 109b and the conversation operation unit 109c are not operated at the same time (step S103; No), the cancel operation detection unit 119 determines whether the cancel operation unit 109d is operated (step S106). ).

  Specifically, the cancel operation detection unit 119 determines that the cancel operation unit 109d has been operated when a cancel signal is acquired (step S106; Yes). Further, the cancel operation detection unit 119 determines that the cancel operation unit 109d is not operated when the cancel signal is not acquired (step S106; No).

  When it is determined that the cancel operation unit 109d has been operated (step S106; Yes), the cancel operation detection unit 119 executes the process of step S104, and then the notification control unit 120 executes the process of step S105. End the emergency call process.

  When it is determined that the cancel operation unit 109d has not been operated (step S106; No), the notification control unit 120 refers to the timer unit 118 to determine whether the standby time has elapsed since the emergency operation was detected. It is determined whether or not (step S107).

  When it is determined that the standby time has not elapsed (step S107; No), the cancel operation detection unit 119 executes the process of step S103 again.

  When it is determined that the standby time has elapsed (step S107; Yes), the notification control unit 120 causes the emergency notification unit 110 to start notification (step S108). Specifically, the notification control unit 120 notifies the first terminal 102 and the second terminal 103 via the network 104, and the emergency sound generation unit 116 emits a predetermined sound to the outside of the emergency notification device 101.

  Subsequently, as illustrated in FIG. 4, the cancel operation detection unit 119 executes the processes of steps S109 and S110 similar to steps S103 and S104, respectively. The notification control unit 120 stops the notification by the emergency notification unit 110 (step S111), and ends the emergency notification process. The cancel operation detection unit 119 executes the process of step S112 similar to step S106.

  When it is determined that the cancel operation unit 109d is not operated (step S112; No), the notification control unit 120 continues the notification started in step S108 (step S113), and the process of step S109 is executed again. The

  The first embodiment of the present invention has been described above.

  As described above, according to the present embodiment, after the emergency operation unit 109a is operated, the consultation operation unit 109b serving as two or more operation units among the plurality of operation units 109a to 109d and the conversation operation are performed. When the unit 109c is operated at the same time, the emergency notification unit 110 is canceled. In general, if the person being watched over operates the emergency operation unit 109a by an erroneous operation, the user may panic. In such a case, even if the cancel operation unit 109d cannot be accurately operated, the emergency notification unit 110a can be canceled by simultaneously operating the consultation operation unit 109b and the conversation operation unit 109c. Accordingly, it is possible to more reliably cancel an erroneous report based on an erroneous operation.

  According to the present embodiment, after the emergency operation unit 109a is operated, among the plurality of operation units 109a to 109d, the consultation operation unit 109b as two or more operation units other than the operated emergency operation unit 109a When the conversation operation unit 109c is operated at the same time, the emergency notification unit 110a cancels the notification. According to this, since the person to be watched in an emergency situation continuously operates the emergency operation unit 109a and simultaneously operates other operation units at the same time, the notification is erroneously canceled. Can be prevented. Accordingly, it is possible to more reliably cancel a notification based on an erroneous operation, and it is possible to reduce the possibility of erroneously canceling a notification in an actual emergency situation.

  According to the present embodiment, two or more operations among the plurality of operation units 109a to 109d are performed after the emergency operation unit 109a is operated and before a standby time that is a predetermined time elapses. When the consultation operation unit 109b and the conversation operation unit 109c are operated simultaneously, the emergency notification unit 110a cancels the notification. According to this, it becomes possible to cancel the notification before the notification starts.

  According to the present embodiment, when acquiring an emergency signal from the emergency operation unit 109a, the control unit 114 causes the emergency communication unit 115a to communicate with the first terminal 102 and the second terminal 103 that are communication destination devices, The emergency sound generator 116 generates a sound. As a result, the emergency situation of the person being watched over can be notified to the surrounding persons, operators and family members. Accordingly, it is possible to reliably notify the person other than the person being watched about the emergency situation of the person being watched over.

(Embodiment 2)
In the first embodiment, the power source for operating the emergency call apparatus 101 is omitted. However, the emergency call device 101 is provided with a power source appropriately combined with a commercial power source, a battery, and the like. In the second embodiment, both the commercial power source and the battery that supplies power when the power supply from the commercial power source is cut off are adopted as the power source, and the commercial power source is operated after the emergency operation unit 109a is operated. An example will be described in which the notification is canceled when the supply of power from is interrupted.

  As shown in FIG. 5, the emergency notification device 201 according to the second embodiment of the present invention includes a plurality of operation units 109a to 109d, an emergency notification unit 110, a voice acquisition unit 111, and a voice output unit similar to those in the first embodiment. 112 and a voice communication unit 113.

  Furthermore, the emergency call device 201 supplies the power supply plug 222 for receiving power supply from the outlet, the battery 223, the power supplied via the power supply plug 222, and the power supplied from the battery 223 to each component 109a. ˜109d, 110 to 113 are provided with a power supply circuit unit 224 that converts and outputs power to operate, and a control unit 214 that replaces the control unit 114 according to the first embodiment.

  The power plug 222 is a plug that is inserted into and removed from an outlet that is generally used to receive power from a commercial power source. Note that the power supplied from the outlet is not limited to a commercial power supply, and may be supplied from, for example, a stationary storage battery or a power supply using natural energy.

  The battery 223 is accommodated in the housing 105. Any of a primary battery, a secondary battery, etc. may be employ | adopted for the battery 223.

  The power supply circuit unit 224 supplies power from the power plug 222 as power for operation of the emergency notification device 201 when power is supplied from the power plug 222. The power supply circuit unit 224 supplies power from the battery 223 as power for operation of the emergency call device 201 when power supply from the power plug 222 is cut off.

  As shown in FIG. 5, the control unit 214 includes an emergency operation detection unit 117, a timer unit 118, a notification control unit 120, and a voice processing unit 121 that are the same as those in the first embodiment. A cancel operation detecting unit 219 is provided instead of the cancel operation detecting unit 119.

  Similar to the cancel operation detection unit 119 according to the first embodiment, the cancel operation detection unit 219 indicates that the cancel operation has been detected when the cancel operation is detected after the emergency operation unit 109a is operated. 120 is notified.

  Specifically, the cancel operation detection unit 219 receives the cancel signal from the cancel operation unit 109d after the emergency operation unit 109a is operated, and the emergency operation, similarly to the cancel operation detection unit 119 according to the first embodiment. When the consultation signal and the conversation signal are acquired simultaneously after the operation of the unit 109a, the notification control unit 120 is notified that the cancel operation has been detected.

  In addition, the cancel operation detection unit 219 notifies the notification control unit 120 that the cancel operation has been detected when power supply from the power plug 222 is cut off after the emergency operation unit 109a is operated. To do.

  So far, the configuration of the emergency call apparatus 201 according to Embodiment 2 of the present invention has been described. From here, the emergency call process which the emergency call apparatus 201 which concerns on this Embodiment performs is demonstrated with reference to figures.

  In the emergency call process according to the present embodiment, as shown in FIGS. 6 and 7, in addition to the processes generally included in the emergency call process according to the first embodiment, the processes of steps S214 and S215 are executed.

  Specifically, as shown in FIG. 6, when it is determined that the cancel operation unit 109d has not been operated (step S106; No), the cancel operation detection unit 119 determines whether or not the power plug 222 has been removed ( Step S214).

  For example, the cancellation operation detection unit 119 measures the voltage of power supplied from an outlet using a voltage sensor. When the voltage is equal to or lower than the threshold value, the cancel operation detection unit 119 determines that the power plug 222 has been removed. When the voltage is greater than the threshold value, the cancel operation detection unit 119 determines that the power plug 222 has not been removed.

  The threshold value here may be determined as appropriate. For example, the threshold value is a value for determining whether or not the voltage is substantially zero.

If it is determined that the power plug 222 has been removed (step S214; Yes), the cancel operation detection unit 119 executes the process of step S104. When it is determined that the power plug 222 has not been removed (step S214; No), the notification control unit 120 executes the process of step S107.
As shown in FIG. 7, when it is determined that the cancel operation unit 109d is not operated (step S112; No), the cancel operation detection unit 119 determines whether the power plug 222 has been removed (step S215). ). The processing contents of step S214 and step S215 are substantially the same.

  If it is determined that the power plug 222 has been removed (step S215; Yes), the cancel operation detection unit 119 executes the process of step S110. When it is determined that the power plug 222 has not been removed (step S215; No), the notification control unit 120 executes the process of step S113.

  The second embodiment of the present invention has been described above.

  According to the present embodiment, the control unit 214 causes the emergency notification unit 110 to cancel the notification when the power supply from the power plug 222 is cut off after the emergency operation unit 109a is operated. In general, if the person being watched over operates the emergency operation unit 109a by an erroneous operation, the user may panic. In such a case, even if the cancel operation unit 109d cannot be operated correctly, the power supply from the power plug 222 is cut off simply by removing the power plug 222 from the outlet. As a result, the emergency notification unit 110a You can cancel the report. Accordingly, it is possible to more reliably cancel an erroneous report based on an erroneous operation.

  Although the embodiments and modifications of the present invention have been described above, the present invention is not limited to these. For example, the present invention includes a form in which some or all of the embodiments and modifications described above are appropriately combined, and a form in which the form is appropriately changed.

A part or all of the above embodiments can be described as in the following supplementary notes, but is not limited thereto.
(Appendix 1)
An emergency call department to report to the outside;
A plurality of operation units that output electrical signals based on user operations;
A controller that controls the emergency call unit based on an electrical signal output from each of the plurality of operation units;
The plurality of operation units include an emergency operation unit that outputs an emergency signal, which is an electric signal for causing the emergency notification unit to notify the control unit, based on an operation of the user,
The control unit causes the emergency notification unit to cancel a report when two or more operation units are operated simultaneously among the plurality of operation units after the emergency operation unit is operated. Emergency call device.
(Appendix 2)
The plurality of operation units include three or more operation units,
When the two or more operation units other than the operated emergency operation unit among the plurality of operation units are operated at the same time after the emergency operation unit is operated, the control unit, The emergency call device according to appendix 1, characterized in that the call is canceled.
(Appendix 3)
When the two or more operation units among the plurality of operation units are operated at the same time before the predetermined time elapses after the emergency operation unit is operated, The emergency call device according to appendix 1 or 2, wherein the emergency call unit does not start a call.
(Appendix 4)
The control unit starts when the emergency operation unit is operated and notification by the emergency notification unit is started, and then the two or more operation units among the plurality of operation units are operated simultaneously. The emergency call device according to any one of appendices 1 to 3, wherein the emergency call unit is stopped.
(Appendix 5)
The emergency call department
An emergency communication unit that communicates with a preset destination device;
Including an emergency sound generator that emits sound,
When the emergency signal from the emergency operation unit is acquired, the control unit causes the emergency communication unit to communicate with the communication destination device and causes the emergency sound generation unit to generate a sound. 5. The emergency call device according to any one of 4 above.
(Appendix 6)
A power plug,
Battery,
When power is supplied from the power plug, power from the power plug is supplied as operating power, and when power is not supplied from the power plug, the power from the battery is operated. And a power supply circuit section for supplying power for
The control unit further causes the emergency notification unit to cancel the notification when power supply from the power plug is cut off after the emergency operation unit is operated. The emergency call device according to any one of claims.
(Appendix 7)
An emergency call department to report to the outside;
Based on a user operation, an emergency call method executed by an emergency call device including a plurality of operation units including an emergency operation unit that outputs an emergency signal that is an electrical signal for causing the emergency call unit to report,
Determining whether two or more operation units among the plurality of operation units are operated simultaneously after the emergency operation unit is operated;
An emergency call method comprising: causing the emergency call unit to cancel a call when it is determined that the two or more operation units are operated simultaneously.
(Appendix 8)
In a computer provided with an emergency notification unit for reporting to the outside, and a plurality of operation units including an emergency operation unit for causing the emergency notification unit to report based on a user operation,
Determining whether two or more operation units among the plurality of operation units are operated simultaneously after the emergency operation unit is operated;
A program for causing the emergency call unit to cancel a call when it is determined that the two or more operation units are operated simultaneously.

DESCRIPTION OF SYMBOLS 100 Emergency call system 101,201 Emergency call device 106a-106d Button 109a-109d Operation part 110 Emergency call part 111 Voice acquisition part 112 Voice output part 113 Voice communication part 114,214 Control part 115 Emergency communication part 116 Emergency sound generation part 117 Emergency operation detection unit 118 Timer unit 119, 219 Cancel operation detection unit 120 Notification control unit 121 Voice processing unit 222 Power plug 223 Battery 224 Power supply circuit unit

Claims (8)

An emergency call department to report to the outside;
A plurality of operation units that output electrical signals based on user operations;
A controller that controls the emergency call unit based on an electrical signal output from each of the plurality of operation units;
The plurality of operation units include an emergency operation unit that outputs an emergency signal, which is an electric signal for causing the emergency notification unit to notify the control unit, based on an operation of the user,
The control unit causes the emergency notification unit to cancel a report when two or more operation units are operated simultaneously among the plurality of operation units after the emergency operation unit is operated. Emergency call device. The plurality of operation units include three or more operation units,
When the two or more operation units other than the operated emergency operation unit among the plurality of operation units are operated at the same time after the emergency operation unit is operated, the control unit, The emergency notification device according to claim 1, wherein the notification is canceled. When the two or more operation units among the plurality of operation units are operated at the same time before the predetermined time elapses after the emergency operation unit is operated, The emergency call device according to claim 1 or 2, wherein the emergency call unit does not start a call. The control unit starts when the emergency operation unit is operated and notification by the emergency notification unit is started, and then the two or more operation units among the plurality of operation units are operated simultaneously. The emergency call device according to any one of claims 1 to 3, wherein the emergency call unit stops a call. The emergency call department
An emergency communication unit that communicates with a preset destination device;
Including an emergency sound generator that emits sound,
2. The control unit, when acquiring an emergency signal from the emergency operation unit, causes the emergency communication unit to communicate with the communication destination device and causes the emergency sound generation unit to generate a sound. 5. The emergency call device according to any one of items 1 to 4. A power plug,
Battery,
When power is supplied from the power plug, power from the power plug is supplied as operating power, and when power is not supplied from the power plug, the power from the battery is operated. And a power supply circuit section for supplying power for
The control unit further causes the emergency notification unit to cancel a report when power supply from the power plug is cut off after the emergency operation unit is operated. The emergency call device according to any one of the above. An emergency call department to report to the outside;
Based on a user operation, an emergency call method executed by an emergency call device including a plurality of operation units including an emergency operation unit that outputs an emergency signal that is an electrical signal for causing the emergency call unit to report,
Determining whether two or more operation units among the plurality of operation units are operated simultaneously after the emergency operation unit is operated;
An emergency call method comprising: causing the emergency call unit to cancel a call when it is determined that the two or more operation units are operated simultaneously. In a computer provided with an emergency notification unit for reporting to the outside, and a plurality of operation units including an emergency operation unit for causing the emergency notification unit to report based on a user operation,
Determining whether two or more operation units among the plurality of operation units are operated simultaneously after the emergency operation unit is operated;
A program for causing the emergency call unit to cancel a call when it is determined that the two or more operation units are operated simultaneously.

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