JP2017038309A - Disaster prevention information notification system and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable prompt provision of a disaster information notification service at low cost, to a telephone terminal of a general and wide use having no special function.SOLUTION: A disaster prevention information notification system includes: notification destination information storage means for stores a plurality of notification destination information sets; notification destination search means for searching, by referring to the notification destination storage means, for a notification destination of searching located in a designation area; call control means for establishing a call with a notification destination telephone terminal of a successful search; voice disaster prevention information notification means for reproducing a voice guidance which includes an inquiry of an acknowledgment to disaster prevention information and disaster measures, to transmit to the telephone terminal having the call established by the call control means; and response result recording means for recording a response result which includes an incoming response result of each telephone terminal and the obtained acknowledgement result to the disaster measures.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a method for configuring a disaster prevention information notification system that notifies disaster prevention information using a mechanism of an IP telephone and a circuit-switched telephone.

  In the technology described in Patent Document 1, an earthquake early warning distribution server that receives an emergency earthquake early warning from the Japan Meteorological Agency distributes an early earthquake early warning to a fixed telephone via the Internet network. The fixed telephone holds the current position information of the own device, calculates the predicted seismic intensity and the arrival delay time at the current position based on the received earthquake early warning, and notifies the user by voice or display.

  The fixed telephone proposed in Patent Document 1 needs to be equipped with a special function such as receiving an earthquake early warning and calculating the predicted seismic intensity and the arrival delay time from the current position.

JP 2009-80601 A

Article 27 of the Telecommunications Equipment Regulations for Business (Power Supply) based on the provisions of Article 41, Paragraph 1 of the Telecommunications Business Law (Act No. 86 of 1984)

  However, since the fixed telephones require the above-described advanced calculation processing, the emergency earthquake bulletin distribution service described in Patent Document 1 is used for general telephone terminals that are widely used. The problem of not being able to do so can arise. For this reason, it is necessary to purchase a new telephone in order to use the above services, and enormous social costs (consumer burden) are required to provide all public services.

  Further, the conventional analog fixed telephone is a power supply system (station power supply) from an exchange, and there is a possibility that the power required for advanced calculation processing proposed in Patent Document 1 cannot be covered (see Non-Patent Document 1). ).

  Therefore, there is a need for a disaster prevention information notification system and program that can provide a disaster information notification service at low cost and promptly to telephone terminals that are widely spread without using a telephone terminal having a special function. ing.

  In order to solve this problem, the disaster prevention information notification system according to the first aspect of the present invention includes: (1) a notification destination information storage unit that stores a plurality of notification destination information registered as notification destinations of disaster prevention information; 2) Notification destination search means for searching for a notification destination located in the designated area related to the notification instruction of the disaster prevention information with reference to the notification destination storage means, and (3) a telephone terminal of the notification destination searched by the notification destination search means Call control means for establishing a call, and (4) reproducing and transmitting voice guidance including an inquiry of disaster response information and confirmation response to disaster response to a telephone terminal established by the call control means for disaster response. A voice disaster prevention information notifying means for obtaining a confirmation response to (5) an incoming response response of each telephone terminal called by the call control means, and a confirmation response result for the disaster response obtained by the voice disaster prevention information notifying means. Characterized in that it comprises a response result recording means for recording no response results.

  The disaster prevention information notification program according to the second aspect of the present invention refers to a computer including notification destination information storage means for storing a plurality of notification destination information registered as notification destinations of disaster prevention information. (1) Refer to notification destination storage means And (2) a call control means for establishing a call with the telephone terminal of the notification destination searched by the notification destination search means. And (3) voice disaster prevention information that reproduces and transmits voice guidance including an inquiry for confirmation response to disaster prevention information and disaster response to a telephone terminal that has established a call by the call control means, and obtains a confirmation response to disaster response. A response result including a notification means, (4) an incoming response result of each telephone terminal called by the call control means, and a confirmation response result for the disaster response obtained by the voice disaster prevention information notification means Characterized in that to function as a response result recording means for recording.

  ADVANTAGE OF THE INVENTION According to this invention, it is possible to provide a disaster information notification service to a telephone terminal which is generally widespread at low cost and promptly without using a telephone terminal having a special function.

It is a whole block diagram which shows the whole structure of the communication system containing the disaster prevention information notification system which concerns on 1st Embodiment. It is a sequence diagram which shows operation | movement of the disaster prevention information notification process which concerns on 1st Embodiment. It is explanatory drawing explaining the example of a screen structure of the disaster prevention information notification destination designation screen displayed on the administrator terminal which concerns on 1st Embodiment. It is explanatory drawing explaining the data structure of the notification destination information stored in notification destination DB which concerns on 1st Embodiment. It is explanatory drawing explaining the example of a screen structure of the disaster prevention information notification result display screen displayed on the administrator terminal which concerns on 1st Embodiment.

(A) 1st Embodiment Hereinafter, 1st Embodiment of the disaster prevention information notification system and program by this invention is described with reference to drawings.

(A-1) Configuration of First Embodiment FIG. 1 is an overall configuration diagram showing an overall configuration of a communication system 10 including a disaster prevention information notification system 1 according to the first embodiment.

  1, the communication system 10 according to the first embodiment includes a disaster prevention information notification system 1, administrator terminals 2-1 to 2-n (n is a positive integer), and telephone terminals 3-1 to 3-n (n Is a positive integer), and includes communication networks 4-1 and 4-2.

  Note that the telephone terminals 3-1 to 3-n are notification destinations of the disaster prevention information, and the communication networks 4-1 and 4-2 have the disaster prevention information notification system 1 send the disaster prevention information to the telephone terminals 3-1 to 3-n. This is a communication network for notification. Therefore, the numbers of the telephone terminals 3-1 to 3-n and the communication networks 4-1 and 4-2 are not particularly limited. Hereinafter, the description will be made by expressing as the administrator terminal 2, the telephone terminal 3, and the communication network 4 except when a specific telephone terminal or a specific communication network is described.

  The communication network 4 is a communication network that connects the disaster prevention information notification system 1 and the telephone terminal 3, and is, for example, an IP telephone network, a circuit switching type telephone network, or the like.

  The telephone terminal 3 is a telephone terminal of a user (subscriber), and is, for example, a fixed telephone, a mobile telephone having a telephone function, a mobile telephone such as a smartphone or a tablet terminal, an IP telephone, or the like. The telephone terminal 3 may be a fixed telephone or a mobile telephone.

  The administrator terminal 2 is a terminal operated by an administrator who operates and manages the disaster prevention information notification system 1. The administrator terminal 2 is a general-purpose information processing device such as a personal computer or a dedicated information processing device, and includes display means such as a display and input means such as a keyboard and a mouse.

  The administrator terminal 2 is connected to the disaster prevention information notification system 1 and relates to the disaster prevention information notification acquired from the disaster prevention information notification system 1 in order to display the disaster prevention information to the administrator and obtain an instruction to notify the disaster prevention information by the administrator. Information (hereinafter referred to as “content list information of disaster prevention information”) is displayed on the display means.

  In addition, the administrator terminal 2 receives the operation of the administrator, specifies the notification destination (the notification destination area, the notification destination telephone number) to notify the disaster prevention information, and the disaster prevention information to be notified to the notification destination. The information notification system 1 is instructed. Furthermore, the manager terminal 2 can be installed at a plurality of bases for each management category (for example, a municipality or a fire department jurisdiction) for notifying disaster prevention information and connected to the disaster prevention information notification system 1.

  Here, the disaster prevention information includes the type and content of disaster prevention information to be notified to the notification destination. For example, the content of disaster prevention information includes a type of notification disaster prevention information and a type of disaster information. The contents of the disaster prevention information may include additional disaster prevention information (hereinafter referred to as “additional information”) such as an evacuation route, a disaster occurrence location, a disaster occurrence time, a future prediction, and the like. In such a case, the additional information may be added as an audio file, or the additional information may be input as text in order to convert the input text into audio. In this case, the content of the disaster prevention information includes designation of whether the additional information is a voice file or text input, and text information of the specific additional information input by text. The audio file may be, for example, an audio file acquired from an external emergency call system or the like, or may be created in the administrator terminal 2.

  The disaster prevention information notification system 1 makes a call with the telephone terminal 3 as a notification destination as a transmission destination in accordance with an instruction from the administrator terminal 2 to notify the disaster prevention information by voice, whether a call is established, It manages the presence or absence.

  In addition, although the hardware configuration of the disaster prevention information notification system 1 is not illustrated, it can be an arithmetic processing device such as a general-purpose server. That is, the disaster prevention information notification system 1 is realized by a device having a CPU, a ROM, a RAM, an EEPROM, an input / output interface unit, a communication unit, and the like. The CPU implements various functions by executing a disaster prevention information notification program stored in the ROM. Moreover, you may make it construct the disaster prevention information notification system 1 by installing the disaster prevention information notification program. Even in that case, it can be expressed as each functional block diagram of the disaster prevention information notification system 1 of FIG. Moreover, the functions of the disaster prevention information notification system 1 may be realized by distributing the functions of the disaster prevention information notification system 1 in a plurality of arithmetic processing devices such as servers.

  The disaster prevention information notification system 1 gives information related to the disaster prevention information notification to the administrator terminal 2 and makes a call with the telephone terminal 3 as a notification destination as a transmission destination in accordance with an instruction from the administrator terminal 2.

  Moreover, the disaster prevention information notification system 1 performs a predetermined number of retries (recalls) when a call is not established with the telephone terminal 3 that is a notification destination. Furthermore, if a call is not established even after a predetermined number of retries (recurring calls) and one or more other telephone numbers are registered as notification destinations, the disaster prevention information notification system 1 Make a call to the number.

  Further, when a call is established with the notification destination telephone terminal 3, the disaster prevention information notification system 1 reproduces the voice guidance of the disaster prevention information to the notification destination. Moreover, the disaster prevention information notification system 1 acquires a response signal (for example, a signal by DTMF: Dual-Tone Multi-Frequency) to the disaster prevention information from the communication destination telephone terminal 3, and records and manages a response from the notification destination. Moreover, when the response signal with respect to disaster prevention information cannot be obtained, the disaster prevention information notification system 1 records the response result of the reason for no response (for example, busy, no response, etc.), and further displays the response result of the notification destination. Aggregate and manage.

  As shown in FIG. 1, the disaster prevention information notification system 1 includes an administrator I / F (interface) unit 11, a notification control function unit 12, a notification destination DB (database) 13, a voice transmission / reception function unit 14, a map information DB (database). ) 15 and an inter-network I / F (interface) unit 16.

  The notification destination DB 13 has a function of registering and storing notification destination information including the telephone number of the telephone terminal 3 that notifies the disaster prevention information, the address of the contractor, and the name.

  The map information DB 15 has a function of registering and storing map information, a hazard map, and the like in a region under the control of the administrator.

  The voice transmission / reception function unit 14 receives the notification control of the notification control function unit 12 and has a function of playing back an audio file of disaster prevention information stored in advance or additionally registered for a communication destination with which a call is established. I'm in charge.

  The inter-network I / F unit 16 is a communication interface that exchanges information with the communication network 4.

  The administrator I / F unit 11 is an interface unit that connects to the administrator terminal 2. The administrator I / F unit 11 includes a disaster prevention information notification designation information acquisition unit 111, a notification destination search unit 112, an additional information synthesis unit 113, a disaster prevention information transmission instruction unit 114, and a disaster prevention information notification result output unit 115.

  The disaster prevention information notification designation information acquisition unit 111 displays the content list information of the disaster prevention information including the map information of the area stored in the map information DB 15 on the display means of the administrator terminal 2 in order to acquire the notification instruction of the disaster prevention information. Or the disaster prevention information to be notified to the disaster prevention information notification area designated from the administrator terminal 2 is acquired. In addition, the disaster prevention information notification designation information acquisition unit 111 has a function of displaying content list information of disaster prevention information to be notified to the display unit of the administrator terminal 2 and allowing the administrator to select it.

  The notification destination search unit 112 has a function of generating a list of address information for notification of disaster prevention information from the notification destination DB 13 based on information in the disaster prevention information notification area instructed to communicate. In addition, the notification destination search unit 112 generates a notification destination telephone number list from the address information list using the notification destination DB 13.

  The disaster prevention information transmission instruction unit 114 has a function of giving the generated notification destination telephone number list to the notification control function unit 12 and instructing the notification control function unit 12 to transmit the disaster prevention information.

  The additional information composition unit 113 has a function of inputting text or adding a voice file to the additional information when additional information such as an evacuation route or a disaster occurrence location is required.

  The additional information synthesis unit 113 converts the text information into a voice file using a voice synthesis function when the administrator I / F unit 11 has additional text, and the voice file is sent to the voice transmission / reception function unit 14. Has the function to send. Here, in order to promptly respond, the administrator I / F unit 11 transmits the added audio file to the audio transmission / reception function unit 14 as it is.

  The disaster prevention information notification result output unit 115 refers to the notification destination DB data recorded in the notification destination DB 13 in which the notification result obtained from the notification destination by the notification control function unit 12 is stored. It has a function of obtaining a notification result including detailed information of the response result and total information obtained by discriminating and summing up the status of all the response results, and a function of displaying and outputting to the administrator terminal 2.

  The notification control function unit 12 has a function of notifying disaster prevention information by voice. The notification control function unit 12 includes a call control unit 121, a voice guidance reproduction instruction unit 122, and a response result recording unit 123.

  When the call control unit 121 receives a disaster prevention information transmission instruction, the call control unit 121 performs a telephone transmission (calling) according to a notification destination telephone number list. The telephone call signal arrives at each notification destination telephone terminal 3 through the network I / F unit 16. The call control unit 121 establishes a call with the telephone terminal 3 via the communication network 4 using a call control protocol. When the communication network 4 is an IP telephone network, the call control unit 121, for example, uses SIP (Session Initiation Protocol) or H.264. The call is established by the standardization technology defined in H.323. Further, when the communication network 4 is a circuit switching type telephone network, the call control unit 121 establishes a call by the circuit switching type. When the communication network 4 is an ISDN (Integrated Services Digital Network), the call control unit 121 establishes a call using ISDN standardization technology.

  The call control unit 121 has a function of repeatedly making a call for a predetermined number of retries when there is no incoming response due to a telephone call. At the time of response NG, another telephone number registered in the notification destination DB 13 (hereinafter also referred to as “second registered telephone number”) may be transmitted. The number of retries may be specified (changed) by the administrator according to the urgency and importance of the disaster prevention information to be notified.

  The voice guidance reproduction instruction unit 122 designates the voice transmission / reception function unit 14 for the telephone terminal 3 that is the notification destination in order to reproduce the voice guidance to the connection destination when the call control unit 121 receives a response from the telephone terminal 3. To do. And the voice guidance reproduction | regeneration instruction | indication part 122 bears the function to perform the reproduction | regeneration instruction | indication to the telephone terminal 3 with respect to the audio | voice transmission / reception function part 14, when the disaster prevention information transmission instruction | indication is received. .

  The response result recording unit 123 has a function of recording the response content of the responder in the notification destination DB data of the notification destination DB 13 in accordance with the guidance when there is an incoming call response by telephone call. That is, the response result recording unit 123 indicates the response contents of the answering response to the telephone call of one notification destination (one telephone number) or the result of the notification being terminated after the number of telephone call retry attempts of one notification destination is completed. Each time recording is performed in the DB 13, the disaster prevention information notification result output unit 115 and the manager I / F unit 11 are responsible for a notification completion response.

(A-2) Operation of First Embodiment Next, the operation of the disaster prevention information notification process by the disaster prevention information notification system 1 according to the first embodiment will be described in detail with reference to the drawings.

  FIG. 2 is a sequence diagram illustrating the operation of the disaster prevention information notification process according to the first embodiment.

  For example, the administrator of the system operating entity such as each local government designates the disaster prevention information distribution area of the jurisdiction area on the administrator terminal 2 according to the content of the disaster prevention information generated / acquired, and notifies the disaster prevention information by the administrator terminal 2 Give instructions.

  FIG. 3 is an explanatory diagram illustrating a screen configuration example of the disaster prevention information notification destination designation screen displayed on the administrator terminal 2 according to the first embodiment. The disaster prevention information notification destination designation screen 500 in FIG. 3 is an example. The disaster prevention information notification destination designation screen is not limited to the screen configuration of FIG.

  As shown in FIG. 3, the disaster prevention information notification destination designation screen 500 is roughly divided into a disaster prevention information notification destination designation unit 501, an area designation map unit 502, an area address input unit 503, a notification disaster prevention information type selection unit 504, and a disaster information type. A selection unit 505, an additional disaster prevention information type selection unit 506, an additional information input unit 507, and a start button 508 are included.

  In the administrator terminal 2, an instruction management number that specifies a notification instruction for disaster prevention information is input by an administrator operation. In addition, the notification instruction | indication of disaster prevention information is not limited to one, A plurality can be made. That is, since the disaster prevention information to be notified varies depending on the degree of disaster, a notification instruction for a plurality of disaster prevention information can be performed. The instruction management number may be automatically input. For example, in the first disaster prevention information notification instruction, “instruction management number: 001” is automatically given, and the notification instruction is started after the disaster prevention information is input. Then, when the next disaster prevention information is inputted for the second time, “instruction management number: 002” may be automatically given in order, for example. For example, FIG. 3 illustrates a case where “instruction management number: 001” is input.

  Here, the map information DB 15 stores map information of jurisdictions such as local governments. More specifically, a map for each prefecture or a map for each municipality may be used.

  The data structure of the map information DB 15 is based on the accuracy of the location information, and the basic map information of Article 2, Paragraph 3 of the Geospatial Information Utilization Promotion Basic Act, based on the provisions of Article 16, Paragraph 1 of the Geospatial Information Utilization Promotion Basic Act. It is desirable to comply with technical standards for maintenance (Ministry of Land, Infrastructure, Transport and Tourism Notification No. 14144, August 29, 1997), etc. (Reference URL: http: //www.gsi) .Go.jp / common / 00001045.pdf).

  Further, the address information stored in the notification destination DB 13 is address information belonging to each area represented by the map information.

  The administrator I / F unit 11 refers to the map information DB 15, displays map information on the area designation map unit 502, and displays a corresponding address information list on the area address input unit 503.

  The map information displayed on the area designation map unit 502 includes a scale changing unit 502a that changes the scale of the map and a display moving unit 502b that moves the display location of the map. The scale of the map information displayed on the area designation map unit 502 and the display location can be changed by moving the map display location. The manager I / F unit 11 displays a list of address information of the corresponding map information on the area address input unit 503 along with the change of the map information scale and the display location.

  Next, in the screen 500 displayed on the administrator terminal 2, by the administrator operation, designation of the area to notify the disaster prevention information, selection of the type of disaster prevention information to be notified, selection of the type of additional information and additional information as necessary Input is made.

  First, a method for specifying the disaster prevention information notification area will be described. In the administrator terminal 2, area designation for notifying disaster prevention information is performed by an administrator operation on the map information screen displayed on the area designation map unit 502.

  Although various methods can be applied for designating the notification area of the disaster prevention information, the following method is exemplified in the first embodiment.

  For example, you may make it designate the area which notifies disaster prevention information by writing on the map displayed on the area designation | designated map part 502 using input means, such as a mouse | mouth and a touch pen. In the example of FIG. 3, on the map of the area designation map unit 502, the area surrounded by the thick line frame 502b is designated as the disaster prevention information notification area.

  In addition, for example, the address information list displayed in the area address input unit 503 has a check box for each address information, and the administrator selects the check box for the address information of the area where the disaster prevention information is notified, so that the disaster prevention information is notified. You may make it designate an area. The address information shown in FIG. 3 includes “address”. Thereby, a narrower area can be designated.

  Next, a method for selecting the type of disaster prevention information to be notified will be described. The type of the disaster prevention information to be notified is selected by the notification disaster prevention information type selection unit 504 on the screen 500 in FIG. Also, the disaster information type selection unit 505 on the screen 500 in FIG. 3 selects the type of disaster information.

  The notification disaster prevention information type selection unit 504 includes types of notification disaster prevention information such as “evacuation order”, “evacuation warning”, “warning warning”, and “caution warning”. The type of the notification disaster prevention information can be selected, for example, with a radio button. In addition, it is good also as a check box in consideration of selecting several notification disaster prevention information.

  As shown in FIG. 3, the disaster information type selection unit 505 has disaster types such as “fire”, “flood”, and “flood”. These types of disasters can be selected, for example, by check boxes. Further, the type of notification disaster prevention information may be in accordance with the weather service law Article 13 issued by a public institution, the fire service law Article 22 etc., the alert according to the Disaster Countermeasure Basic Law, etc.

  Next, an additional information type selection and additional information input method when additional information is required will be described. The additional disaster prevention information type selection unit 506 can be selected when additional disaster prevention information is added. If there is audio guidance for disaster prevention information to be added, an audio file can be selected. When a speech synthesis function for converting text information into speech is used, “text file” is selected in the additional disaster prevention information type selection unit 506, and the additional information is input to the text input unit 507a of the additional information input unit 507 as text. .

  As described above, when the disaster prevention information of “instruction management number: 001” is input, the start button 508 is selected by an administrator operation. If it does so, the notification instruction of disaster prevention information will be made to disaster prevention information notification system 1 with the inputted disaster prevention information (Step S101).

  In the disaster prevention information notification system 1, when a notification instruction for disaster prevention information is given from the administrator terminal 2, the administrator I / F unit 11 refers to the notification destination DB 13, determines the notification information, and notifies the destination telephone number list. Generation processing, and text-to-speech conversion processing as additional information as necessary (step S102).

  First, notification information determination processing will be described. The administrator I / F unit 11 determines the type of the acquired notification disaster prevention information. At this time, the notification control function unit 12 determines the rank of the disaster risk zone based on the type of the notification disaster prevention information acquired from the administrator I / F unit 11, and prioritizes the rank of the disaster risk zone with the highest rank. May be determined. That is, in the disaster prevention information, the degree of disaster risk increases in the order of “caution information”, “warning warning”, “evacuation alarm”, and “evacuation command”. Therefore, the disaster prevention information to be notified is rearranged in descending order of the degree of danger (for example, the disaster prevention information is rearranged using the “instruction management number”), and priority is given to the disaster prevention information with the highest degree of danger.

  Next, the notification destination telephone number list generation process will be described. The administrator I / F unit 11 generates a notification destination telephone number list based on the address information list of the designated area.

  FIG. 4 is an explanatory diagram illustrating a data configuration of notification destination information stored in the notification destination DB 13 according to the first embodiment.

  As shown in FIG. 4, the notification destination DB 13 includes “phone number 1” as the first telephone number, “phone number 2”, “name”, “address”, “JIS address” as the second telephone number. Information such as “Code”, “Notification transmission count”, “Last transmission date / time”, “Incoming response flag”, “Incoming result”, “Retry flag”, “Retry count”, “Last response date”, etc. For each person).

  In the notification destination DB 13 of FIG. 4, a plurality of numbers can be registered as telephone numbers of notification destinations. “Telephone number 1” is a high-priority telephone number used as a notification destination. “Telephone number 2” is a lower-priority telephone number used as a notification destination than “Telephone number 1”, and is a notification destination when a call is not established even after retrying to “Telephone number 1” It is. Note that “phone number 2” is not essential as registration information, and only “phone number 1” may be registered.

  In order to notify the notification destination of the disaster prevention information, the manager I / F unit 11 lists the corresponding notification destination telephone numbers based on the address information included in the address information list. That is, from the notification destination information stored in the notification destination DB 13, “phone number 1” and “phone number 2” of the notification destination DB data corresponding to (matching with) the designated address information are read out, and the notification destination telephone number list is read out. create. When there is a plurality of disaster prevention information, a notification destination telephone number list is created for each disaster prevention information (that is, for each “instruction management number”).

  Next, a process for creating additional information when there is additional information will be described. The administrator I / F unit 11 converts the acquired input text information into a voice, and gives the converted voice to the voice transmission / reception function unit 14. At this time, in order to associate the correspondence between the disaster prevention information to be notified and the voice, the voice converted as additional information is associated with the “instruction management number” and given to the voice transmission / reception function unit 14.

  Next, the notification control function unit 12 sequentially notifies the inter-network I / F unit 16 according to the notification destination phone number list generated by the administrator I / F unit 11 as the destination telephone number. A call is made (step S103).

  The telephone call signal arrives at each destination telephone terminal 3 through the communication network 4 (step S104). When the telephone terminal 3 rings and is off-hooked by the user, a response signal is given to the disaster prevention information notification system 1 via the communication network 4 (steps S105 and S106).

  In the disaster prevention information notification system 1, when a response signal is given, the voice transmission / reception function unit 14 reproduces voice guidance corresponding to the notification disaster prevention information (including voice guidance as additional information when there is additional information). Then, the voice is given to the telephone terminal 3 (step S107).

  The voice guidance is for requesting a confirmation response such as evacuation or a response such as survival confirmation, and a response signal such as a DTMF signal is transmitted to the disaster prevention information notification system 1 by a user operation (step S108). For example, this embodiment exemplifies a case in which “acknowledgement” indicating an intention to approve evacuation or the like and “rejection” indicating an intention to reject evacuation or the like are inquired as a response by voice guidance. Of course, the type of response by voice guidance is not limited to this.

  Here, in the disaster prevention information notification system 1, the notification control function unit 12 records a response result for each notification of disaster prevention information to the notification destination (step S109). At this time, the notification control function unit 12 records the response result in the notification destination data of the notification destination DB 13. The notification control function unit 12 records “final transmission date / time”, “final response date / time”, and “notification transmission count” for each notification destination.

  More specifically, when there is a response signal from the telephone terminal 3 that is the notification destination, the notification control function unit 12 sets the incoming response flag to “Yes (OK)”. In addition, an incoming call result (for example, “acknowledgement”, “rejection”, etc.) as a response result by voice guidance is recorded.

  When there is no response signal from the telephone terminal 3 that is the notification destination, the notification control function unit 12 sets the incoming call response flag to “none (NG)”. In addition, an incoming call result (for example, “busy”, “no answer”, etc.) as a response result by voice guidance is recorded. Further, when the call control to the telephone terminal 3 is retried, the notification control function unit 12 sets the retry flag to “ON” and records the number of retries. Further, if there is no incoming call after a predetermined number of retries, it is determined that the retry has been completed.

  Thereafter, the disaster prevention information notification system 1 releases the call with the telephone terminal 3 that is the notification destination (steps S110 and S111).

  When the call to one notification destination in the notification destination telephone number list is completed, the notification control function unit 12 notifies the administrator terminal 2 of a notification completion response (step S112). Finally, the disaster prevention information notification result output unit 115 totals the response results of all notification destinations that have notified the disaster prevention information for each instruction management number, and sends all notification end responses including the aggregation results to the administrator terminal 2. Then, the management terminal 2 displays the total result (step S113).

  FIG. 5 is an explanatory diagram illustrating a screen configuration example of the disaster prevention information notification result display screen displayed on the administrator terminal 2 according to the first embodiment.

  As shown in FIG. 5, the disaster prevention information notification result display screen 600 is roughly divided into an instruction management number display unit 601, a notification disaster prevention information type display unit 602, a disaster information type display unit 603, a notification area status information display unit 604, and an aggregation. A result display unit 606, a notification detail result display unit 607, and a re-notification execution start button 608 are provided.

  The instruction management number display unit 601 displays the instruction management number related to the notification instruction of disaster prevention information, and the notification disaster prevention information type display unit 602 and the disaster information type display unit 603 display the notification disaster prevention information and disaster information. Is.

  The notification area status information display unit 604, the totaling result display unit 606, and the detailed notification result display unit 607 display the notification result and the totaling result obtained by the notification control function unit 12.

  The disaster prevention information notification result output unit 115 refers to the notification destination DB data stored in the notification destination DB 13 and indicates the total number of all notification destinations based on the response results of all notification destinations that have notified the disaster prevention information. “Total number of outgoing calls”, “Total number of responses” indicating the total number of incoming responses from the communication destination, “Number of approvals” indicating the total number of “Accepted” responses obtained by voice guidance, and “Rejected” responses obtained by voice guidance Aggregate the “number of rejections” indicating the total number. The manager I / F unit 11 displays the totaling result as described above on the totaling result display unit 606.

  Further, the administrator I / F unit 11 uses the response result obtained by the notification control function unit 12 stored in the notification destination DB 13 to display the status of the response result of the notification destination on the map of the map information DB 15. The mapping is displayed separately. Then, the administrator I / F unit 11 displays the mapping display distinguished for each status of the response result of the notification destination on the notification area status map display unit 604a of the notification area status information display unit 604. In addition, the administrator I / F unit 11 displays a notification result classification method and a response result on the notification result display unit 604b.

  Note that the notification area situation map display unit 604a includes a scale change unit 604c that changes the scale of the map and a display movement unit 604d that moves the display location of the map. By moving the location, the scale and display location of the map information displayed on the notification area status map display portion 604a can be changed. With the change of the scale of the map information and the movement of the display location, the administrator I / F portion 11 changes the mapping display of the status of the response result of the notification destination, and also changes the number of notification results displayed on the notification result display unit 604b.

  Further, the administrator I / F unit 11 displays detailed information on the response result from the notification destination obtained by the notification control function unit 12 on the notification detailed result display unit 607. In FIG. 5, “notification destination telephone number”, “address”, “calling time”, “result”, and “state” are displayed based on the notification destination DB data stored in the notification destination DB 13. The display method of the detailed notification result display unit 607 may be displayed in the order of “transmission time” (for example, descending or ascending order), and further, the type of “result” (for example, NG only) is specified and displayed in a narrowed manner. Alternatively, the type of “state” (for example, only rejection) may be specified and narrowed down for display.

  The administrator can confirm in real time the state of transmission of the disaster prevention information to the notification destination while viewing the disaster prevention information notification result display screen 600 of FIG. In addition to simply confirming the call status, it is also possible to check the status of the incoming call response to the call to the notification destination and the response status to the reproduced voice guidance. Therefore, the administrator can grasp the situation of the user in the disaster prevention information distribution area.

  Furthermore, when the administrator determines that it is necessary to notify the disaster prevention information again according to the notification status of the disaster prevention information, when the re-notification execution start button 608 is selected by the administrator operation, the administrator terminal 2 The administrator I / F unit 11 is instructed to notify the disaster prevention information again.

  At this time, the administrator I / F unit 11 refers to the notification destination DB 13 to search for a notification destination that has not received an incoming call response, and performs notification of disaster prevention information again for the notification destination.

(A-3) Effects of the First Embodiment As described above, according to the first embodiment, a disaster can be caused to a telephone terminal that is widely spread without using a telephone terminal having a special function. It is possible to provide an information notification service quickly and at a low cost.

  In particular, when the telephone terminal is an analog telephone, power is supplied from the exchange (station-powered), so incoming calls and calls are possible, and disaster information can be notified even during a power failure. In recent years, an inexpensive backup power supply is also provided for IP telephones, and high-level notifications are provided to elderly people who have long stays at home or at night by voice disaster information notification in the disaster prevention information notification system according to the first embodiment. The effect is expected.

  In addition, local disaster prevention administrative radio has been pointed out that the sound from the nearest loudspeaker does not reach the house due to noise such as torrential rain, lightning strikes, and strong winds during sleep at midnight. However, this problem is expected to be solved by the first embodiment.

  Further, based on the notification result, it is possible to determine the status of home, the status of response, and the status such as a telephone line being disconnected or a communication device being broken if there is no response.

(B) Other Embodiments Although various modified embodiments have been mentioned in the above-described first embodiment, the present invention can also be applied to the following modified embodiments.

  (B-1) In the first embodiment, the disaster prevention information notification system uses an interface with a communication network of a communication carrier. However, as an application example thereof, the present system can be installed in the telephone network or IP telephone network of a communication carrier.

  In this case, it is not limited to the notification destination DB data stored in the notification destination DB 13, for example, an emergency call system (110, 119) generally installed in the telephone network of the communication carrier. You can operate more efficiently by linking the subscriber information (name and address information) registered in the database of the nearest police and fire department database (accepting calls etc.) . That is, the notification destination search unit 112 of the administrator I / F unit 11 may search for a notification destination using subscriber information registered in the database of the emergency call system.

  In addition, as another application example, as a more rapid disaster information notification system by linking with an emergency warning system represented by the nationwide instantaneous high-speed warning system (J-ALERT) or emergency earthquake early warning system operated by Japan. It can also be used. In this case, the disaster prevention information notification designation information acquisition unit 111 of the administrator I / F unit 11 provides the voice transmission / reception function unit 14 with the emergency warning information acquired as text information or voice from the emergency warning system. Moreover, it is realizable by instruct | indicating the notification control function part 12 that the disaster prevention information transmission instruction | indication part 114 notifies disaster prevention information with respect to all the notification destinations of a jurisdiction area.

  Furthermore, when the transfer destination telephone number is a mobile phone terminal, the notification destination search unit 112 of the administrator I / F unit 11 uses the location information transmission / reception protocol (Mobile Location Protocol) of the mobile phone terminal to determine the location of the mobile phone terminal. By specifying information, it may be determined whether or not notification of disaster information is necessary.

  DESCRIPTION OF SYMBOLS 1 ... Disaster prevention information notification system, 2 ... Manager terminal, 3-1 to 3-n ... Telephone terminal, 4-1 and 4-2 ... Communication network, 11 ... Manager I / F part, 12 ... Notification control function part , 13 ... Notification destination DB, 14 ... Voice transmission / reception function part, 15 ... Map information DB, 16 ... Inter-network I / F part.

Claims (10)

Notification destination information storage means for storing a plurality of notification destination information registered as notification destinations of disaster prevention information;
With reference to the notification destination storage means, a notification destination search means for searching for a notification destination located in a designated area according to a notification instruction of disaster prevention information,
Call control means for establishing a call with the telephone terminal of the notification destination searched by the notification destination search means;
A voice disaster prevention information notification means for playing back and transmitting voice guidance including an inquiry for confirmation response to disaster prevention information and disaster response to a telephone terminal that has established a call by the call control means, and obtaining a confirmation response to the disaster response; ,
Response result recording means for recording a response result including an incoming response result of each telephone terminal called by the call control means and a confirmation response result for the disaster response obtained by the voice disaster prevention information notification means; A disaster prevention information notification system characterized by comprising. A notification result totaling unit that performs a totaling process by distinguishing the status of the response results from all notification destinations recorded in the response result recording unit;
Notification result output means for outputting a disaster prevention information notification result including detailed information of the response results from all notification destinations recorded in the response result recording means and total information obtained by the notification result totaling means; The disaster prevention information notification system according to claim 1, further comprising:   3. The call control means according to claim 1 or 2, wherein, when there is no incoming response of each telephone terminal that has made a call, the call control unit makes a predetermined number of re-calls to each of the telephone terminals that do not have an incoming response. The disaster prevention information notification system described. The notification destination information stored in the notification destination information storage means includes a first telephone number as a first notification destination and a second telephone number as a second notification destination;
The call control means makes a call to the notification destination of the second telephone number when there is no incoming response from the notification destination of the first telephone number. The disaster prevention information notification system described. Comprising map information storage means for storing local map information;
Referring to the above map information, based on the disaster risk level of the disaster prevention information instructed to be notified, a priority order for notifying disaster prevention information is determined, and disaster prevention information transmission instructing means for instructing transmission of disaster prevention information is provided. The disaster prevention information notification system according to any one of claims 1 to 4, wherein The disaster prevention information to be notified includes text information and / or additional information with audio files,
Additional information synthesizing means for providing the voice converted from the text information as the additional information and / or the voice of the voice file to the voice disaster prevention information notification means;
The disaster prevention information notification system according to any one of claims 1 to 5, wherein the voice disaster prevention information notification means reproduces and transmits voice guidance including voice obtained from the additional information synthesis means.   The disaster notification information notification according to any one of claims 1 to 6, wherein the notification destination search means searches for a notification destination from subscriber information registered in a database of a linked emergency call system. system. When emergency alert information is acquired from the linked emergency alert system,
The call control means establishes calls with all communication destination telephone terminals in the jurisdiction area,
The disaster prevention information notifying means according to any one of claims 1 to 7, wherein the voice disaster prevention information notifying means reproduces and transmits the disaster prevention information indicating emergency alert information and the voice guidance including the inquiry of the confirmation response to the disaster response. Information notification system.   The notification destination search means, when the communication destination telephone number is a mobile terminal, specifies location information through a location information transmission / reception protocol and determines whether or not a disaster prevention information notification is necessary. The disaster prevention information notification system according to any one of 8. A computer comprising a notification destination information storage means for storing a plurality of notification destination information registered as notification destinations of disaster prevention information,
With reference to the notification destination storage means, a notification destination search means for searching for a notification destination located in a designated area according to a notification instruction of disaster prevention information,
Call control means for establishing a call with the telephone terminal of the notification destination searched by the notification destination search means;
A voice disaster prevention information notification means for playing back and transmitting voice guidance including an inquiry for confirmation response to disaster prevention information and disaster response to a telephone terminal that has established a call by the call control means, and obtaining a confirmation response to the disaster response; ,
Response result recording means for recording a response result including an incoming response response of each telephone terminal called by the call control means and a confirmation response result for the disaster response obtained by the voice disaster prevention information notification means. Disaster prevention information notification program characterized by making it function.

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