JP2016110169A - Work application processing device, work application processing method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a work application processing device which can reduce burden of maintenance related to a list of approvers.SOLUTION: A work application processing device 1 comprises: a work application information reception section 11 for receiving work application information being applications for operation work relative to an information processing system; an approver identifier output section 16 for outputting a plurality of approver identifiers of approvers who grant approval of work application information, according to an application for operation work; approver selection reception section 17 for receiving a selection of one or more approver identifiers, according to the output; approval request transmission section 18 for transmitting approval request information for requesting approval of the work application information being an approval object, to the approvers identified with the one or more selected approver identifiers; an approval result information reception section 19 for receiving approval result information being an approval result of the work application information, according to the transmission; and approval result information storage section 20 for storing the received approval result information in association with the work application information corresponding to the approval result information.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a work application processing apparatus that performs processing for receiving work application information or the like, which is application information related to an operation work.

  Conventionally, when performing an operation work on an information processing system, an application is first made, and after the application is approved, the approved operation work is executed (for example, see Patent Document 1).

JP 2010-2111548 A

  In such a conventional system, the person who approves the application content is usually predetermined. Moreover, since the person who cannot understand the application contents cannot be approved, different approvers are assigned according to the application contents. As described above, when the approver is determined in advance, the assignment of the approver needs to be updated in accordance with the personnel change or the like, and there is a problem that the maintenance is difficult.

  The present invention has been made to solve the above-described problems, and an object of the present invention is to provide a work application processing apparatus or the like that does not require an approver to approve work application information in advance.

In order to achieve the above object, a work application processing apparatus according to the present invention is information indicating an operation work for an information processing system, a work application information receiving unit for receiving work application information that is information on an operation work application, and a work application A work application information storage unit that stores the work application information received by the information reception unit, an approver identifier storage unit that stores a plurality of approver identifiers that identify approvers that approve the work application information, and an operation work application An approver identifier output unit that outputs a plurality of approver identifiers stored in the approver identifier storage unit, and an approver that approves work application information according to the output of the plurality of approver identifiers. The approver selection accepting unit that accepts selection of one or more approver identifiers to be identified, and the approver identified by the one or more approver identifiers accepted by the approver selection accepting unit Approval request transmitter that transmits approval request information that is information requesting approval of work application information that is subject to approval, and whether or not work application information has been approved in response to the transmission of approval request information by the approval request transmitter An approval result information receiving unit that receives the approval result information shown from the approver, an approval result information storing unit that stores the approval result information received by the approval result information receiving unit in association with work application information corresponding to the approval result information, and , With.
With such a configuration, for example, the applicant or the like selects the approver. Therefore, even if a retired employee is included in the approver to be selected, it is only necessary to select that person, so the burden of maintenance of the approver identifier stored in the approver identifier storage unit is reduced. Will be. Further, for example, since the applicant is well aware of the contents of the application, it is possible to easily determine who is appropriate as an approver, and it is possible to realize approval by an appropriate approver.

Further, the work application processing apparatus according to the present invention shows a record of the operation work performed on the information processing system in accordance with the work application information indicated by the approval result information accumulated by the approval result information accumulating unit. A work record information receiving unit for receiving work record information, a work record information storing unit for storing work record information received by the work record information receiving unit in association with work application information corresponding to the work record information, and work record information A checker identifier storage unit that stores a plurality of checker identifiers for identifying a checker that performs confirmation, a checker identifier output unit that outputs a plurality of checker identifiers stored in the checker identifier storage unit, and a plurality of A checker selection receiving unit for receiving selection of one or more checker identifiers for identifying a checker for checking work record information, and a checker selection unit. A confirmation request transmitting unit that transmits confirmation request information, which is information for requesting confirmation of work record information to be confirmed by the confirmer, to the confirmer identified by the one or more confirmer identifiers that the reception unit has accepted the selection; In response to the transmission of the confirmation request information by the confirmation request transmission unit, the confirmation result information receiving unit that receives the confirmation result information indicating the confirmation result regarding the work record information from the confirmer, and the confirmation result information received by the confirmation result information receiving unit And a confirmation result information accumulating unit for accumulating in association with work application information corresponding to the confirmation result information.
With such a configuration, for example, an operator or the like selects a confirmer. Therefore, even if a retired person is included in the confirmation person to be selected, it is only necessary to select that person. Therefore, the maintenance burden on the confirmation person identifier stored in the confirmation person identifier storage unit is reduced. Will be. Further, for example, since the worker knows the details of the work well, it is possible to easily determine who is appropriate as the confirmer, and it is possible to realize confirmation by an appropriate confirmer.

In the work application processing apparatus according to the present invention, the approval check information, which is information related to the selection of the approver identified by the one or more approver identifiers received by the approver selection receiving unit, is received by a person other than the approver. You may further provide the approval check information transmission part which transmits to a certain approval checker.
With such a configuration, a third party can check whether the approver's selection is appropriate. For example, if the selection is not appropriate, it can be reported before or after the work, and inappropriate approval can be prevented from being left unattended.

Further, in the work application processing apparatus according to the present invention, the approval checker is one or more approver identifiers that the approver selection receiving unit has received selection from among a plurality of approver identifiers stored in the approver identifier storage unit. It may be any approver identified by an approver identifier that is not.
With such a configuration, since a person who can be an approver becomes an approval checker, it is considered that an appropriate check by the approver can be performed.

In the work application processing apparatus according to the present invention, the work application information includes an applicant identifier for identifying an applicant who makes an application, and the approver selection receiving unit selects one or more approver identifiers by the applicant. Approval check information includes one or more approver identifiers received by the approver selection reception unit, and an applicant identifier included in the work application information that is the approval target of the approver identified by the approver identifier. May be included.
With such a configuration, the approval checker can know who is the approver and the applicant who has selected the approver. As a result, it is possible to determine whether appropriate approval has been performed according to the relationship between the two. Further, when the work application information is not included in the approval check information, it is possible to prevent an increase in the number of persons who can access the work content.

Further, in the work application processing apparatus according to the present invention, confirmation check information, which is information related to selection of a confirmer identified by one or more confirmer identifiers received by the confirmer selection receiving unit, is received by a person other than the confirmer. You may further provide the confirmation check information transmission part which transmits to a certain confirmation checker.
With such a configuration, it is possible to check whether or not the confirmer's selection was appropriate by a third party. For example, if the selection is not appropriate, this can be reported, and inappropriate confirmation can be prevented from being left unattended.

Further, in the work application processing apparatus according to the present invention, the confirmation checker can select one or more confirmer identifiers received by the confirmer selection accepting unit from among the plurality of confirmer identifiers stored in the confirmer identifier storage unit. Any of the confirmers identified by the confirmer identifier that is not.
With such a configuration, since a person who can be a confirmer becomes a confirmation checker, it is considered that an appropriate check by the confirmer can be performed.

In the work application processing apparatus according to the present invention, a worker identifier for identifying a worker who has performed an operation work according to the work record information is stored in association with the work record information accumulated by the work record information accumulation unit. The confirmer selection accepting unit accepts selection of one or more confirmer identifiers by the operator, and the confirmation check information includes one or more confirmer identifiers accepted by the confirmer selection accepting unit and a confirmer identifier. The information including the worker identifier corresponding to the work record information that is the confirmation target of the confirmer identified in (1) may be used.
With such a configuration, the confirmation checker can know who is the confirmer and the worker who has selected the confirmer. As a result, it can be determined whether appropriate confirmation has been performed according to the relationship between the two. Further, when the confirmation check information does not include work record information or work application information, it is possible to prevent an increase in the number of persons who can access the work content.

The work application processing apparatus according to the present invention further includes a selection condition information storage unit that stores approver selection condition information that is information indicating a condition related to the selection of the approver, and the approver identifier output unit is configured to select the approver. The condition information is also output, and the approver selection accepting unit may accept selection of one or more approver identifiers according to the condition indicated by the approver selection condition information.
With such a configuration, an approver can be selected according to conditions.

In the work application processing apparatus according to the present invention, the work application processing apparatus may be different from the information processing system that is the target of the operation work.
With such a configuration, it is possible to perform processing relating to work application or the like in an apparatus different from the target of the operation work. For example, when the target of the operation work is a bank system, processing related to a work application to the bank system can be performed by a device different from the bank system.

In the work application processing apparatus according to the present invention, the work record information receiving unit may receive work record information from an information processing system that is a target of the operation work.
With such a configuration, it is not necessary for the user to manually input the work record information to the work application processing apparatus, and the convenience for the user is improved.

  According to the work application processing apparatus or the like according to the present invention, for example, the applicant or the like selects the approver, and therefore, the management load related to the approver is reduced.

The block diagram which shows the structure of the work application processing apparatus by Embodiment 1 of this invention. The flowchart which shows operation | movement of the work application processing apparatus by the embodiment The flowchart which shows operation | movement of the work application processing apparatus by the embodiment The flowchart which shows operation | movement of the work application processing apparatus by the embodiment The flowchart which shows operation | movement of the work application processing apparatus by the embodiment The figure which shows an example of the system containing the work application processing apparatus in the embodiment The figure which shows an example of the approver identifier in the embodiment The figure which shows an example of the operator identifier in the embodiment The figure which shows an example of the confirmer identifier in the embodiment The figure which shows an example of the approver identifier in the embodiment The figure which shows an example of the confirmer identifier in the embodiment The figure which shows an example of the input screen of the work application information in the embodiment The figure which shows an example of the work application information in the embodiment The figure which shows an example of the information accumulate | stored in the embodiment The figure which shows an example of the information accumulate | stored in the embodiment The figure which shows an example of the information accumulate | stored in the embodiment The figure which shows an example of the information accumulate | stored in the embodiment The figure which shows an example of the information accumulate | stored in the embodiment The figure which shows an example of the information accumulate | stored in the embodiment The figure which shows an example of selection screens, such as an approver in the embodiment The figure which shows an example of the approval / rejection screen of the work application information in the embodiment The figure which shows an example of the work record information in the embodiment The figure which shows an example of the confirmation screen of the confirmer in the embodiment The figure which shows an example of the confirmation screen of the work record in the embodiment Schematic diagram showing an example of the appearance of the computer system in the embodiment The figure which shows an example of a structure of the computer system in the embodiment

  Hereinafter, a work application processing apparatus according to the present invention will be described using embodiments. In the following embodiments, components and steps denoted by the same reference numerals are the same or equivalent, and repetitive description may be omitted.

(Embodiment 1)
A work application processing apparatus according to Embodiment 1 of the present invention will be described with reference to the drawings. The work application processing apparatus according to the present embodiment allows an applicant or the like to select an approver or a confirmer.

  FIG. 1 is a block diagram showing a configuration of a work application processing apparatus 1 according to the present embodiment. The work application processing apparatus 1 according to the present embodiment includes a work application information receiving unit 11, a work application information storage unit 12, a storage unit 13, an approver identifier storage unit 14, a selection condition information storage unit 15, and an approval. Person identifier output unit 16, approver selection reception unit 17, approval request transmission unit 18, approval result information reception unit 19, approval result information storage unit 20, work record information reception unit 21, work record information storage Unit 22, checker identifier storage unit 23, checker identifier output unit 24, checker selection reception unit 25, confirmation request transmission unit 26, confirmation result information reception unit 27, and confirmation result information storage unit 28 , An approval check information transmission unit 29 and a confirmation check information transmission unit 30.

  The work application information receiving unit 11 receives work application information. The work application information is information indicating an operation work for the information processing system, and is information on an application for the operation work. The work application information may include information indicating that it is an application, or if the work application processing apparatus 1 recognizes that it is application information, it indicates that the application is an application. It does not have to contain information. The “operation work for the information processing system” includes various operation work related to the information processing system. For example, the operation work may be control or operation processing (for example, access to the device or change of setting information used in the device) for a system or device (stand-alone or not). May be a process for software or data (for example, a process for changing, adding, or deleting software or data), or may be another operation work. However, the operation work is executed electronically via, for example, a computer, a network, a user interface, or the like.

  It is assumed that the work application information includes at least information indicating the work content and work order of the operation work. Further, the work application information may include information (for example, identification information such as a device, data, software, or the like) that can specify a work target of the operation work. The information indicating the work content may be, for example, information indicating the processing content of the operation work (for example, processing such as change, addition, deletion, reading, and backup). The information indicating the work order may be, for example, information indicating the order of each operation work (for example, adding Y information after deleting the X information). Further, the information indicating the operation content may be text information described in a natural language such as “Insert CD” or the like, such as “delete”, “update”, “insert”, etc. It may be information described by a prescribed command or code. In the present embodiment, the former case will be described. In the former case, the information indicating the operation content may be input from a keyboard or the like, or may be input by selection from a menu or the like. Further, in the work application information, two or more operation works are generally shown including a work order. For example, it may be described that the operation content A is executed first, the operation content B is executed second, and the operation content C is executed third. As such, the information indicating the work order of the operation work may be considered as a work procedure. In the present embodiment, a case where a work procedure is included in work application information will be mainly described. The work application information may indicate only one operation work. Further, the work application information may include an applicant identifier for identifying an applicant who makes an application. The applicant identifier may be, for example, the name of the applicant, an ID such as an employee code, or any other identifier. The same applies to identifiers of other persons described later, for example, operator identifiers, approver identifiers, and confirmer identifiers. In the present embodiment, the case where these identifiers are names will be mainly described. Further, the input of the applicant identifier may be performed by selection from a list of applicant identifiers. Further, the work application information may or may not include information indicating the time when the work is performed. The information indicating the time when the work is performed may be, for example, information indicating the start of the time, information indicating the end of the time, or both.

  The work application information receiving unit 11 normally receives work application information from an applicant who makes an application. The work application information receiving unit 11 may receive work application information input from an input device (for example, a keyboard, a mouse, a touch panel, etc.), for example, and the work application information transmitted via a wired or wireless communication line May be received, and work application information read from a predetermined recording medium (for example, an optical disk, a magnetic disk, a semiconductor memory, etc.) may be received. Note that the work application information receiving unit 11 may or may not include a device (for example, a modem or a network card) for receiving. In addition, the work application information receiving unit 11 may be realized by hardware, or may be realized by software such as a driver that drives a predetermined device.

  The work application information storage unit 12 stores the work application information received by the work application information reception unit 11 in the storage unit 13. Further, the work application information storage unit 12 may store information other than the work application information in the storage unit 13. For example, the work application information accumulating unit 12 may accumulate in the storage unit 13 the approver identifier or worker identifier that the approver selection accepting unit 17 accepted the selection. In this case, the approver identifier is preferably stored in association with work application information that is a target approved by the approver identified by the approver identifier. The worker identifier is preferably stored in association with work application information including an operation work performed by the worker identified by the worker identifier. Further, for example, the work application information storage unit 12 may store in the storage unit 13 a checker identifier that has been selected by the checker selection receiving unit 25. In this case, it is preferable that the confirmer identifier is stored in association with work application information including operation work corresponding to work record information confirmed by the confirmer identified by the confirmer identifier. It should be noted that the fact that a certain identifier is accumulated in association with certain information means that the identifier is accumulated so that the both can be associated with each other, and the specific method thereof is not limited. For example, the identifier and the information may be stored so as to be included in the information such as one record, and the ID and the like for linking both the identifier and the information. May be added and stored.

  The storage unit 13 stores work application information, work record information, an approver identifier, a confirmer identifier, approval result information, confirmation result information, and the like. An operator identifier may also be stored. The type of information stored in the storage unit 13 does not matter. Other information may be stored in the storage unit 13, or some of the information may not be stored in the storage unit 13. The storage in the storage unit 13 may be temporary storage in a RAM or the like, or may be long-term storage. The storage unit 13 can be realized by a predetermined recording medium (for example, a semiconductor memory, a magnetic disk, an optical disk, etc.).

  The approver identifier storage unit 14 stores a plurality of approver identifiers. The approver identifier is an identifier for identifying an approver who approves work application information. The approval of the work application information may be, for example, deciding whether to approve that the operation work may be executed in the work procedure indicated by the work application information, and the work indicated by the work application information. It may be determined whether or not to admit that the operation work may be performed on the object, or both. In addition, the approver identified by the approver identifier is strictly a candidate for the approver, and actual approval processing is performed by the selected approver. The approver identifier storage unit 14 may also store a plurality of worker identifiers. The worker identifier is an identifier for identifying a worker who performs an operation work corresponding to the work application information on the information processing system. In the present embodiment, the case where a plurality of worker identifiers are also stored in the approver identifier storage unit 14 will be mainly described. Note that the worker identified by the worker identifier is strictly a worker candidate, and an actual operation work is performed by the selected worker.

  The process in which the approver identifier and the like are stored in the approver identifier storage unit 14 does not matter. For example, an approver identifier or the like may be stored in the approver identifier storage unit 14 via a recording medium, and an approver identifier or the like transmitted via a communication line or the like may be stored in the approver identifier storage unit 14. It may be stored, or an approver identifier or the like input via an input device may be stored in the approver identifier storage unit 14. The storage in the approver identifier storage unit 14 may be temporary storage in a RAM or the like, or may be long-term storage. The approver identifier storage unit 14 can be realized by a predetermined recording medium (for example, a semiconductor memory, a magnetic disk, an optical disk, etc.).

  The selection condition information storage unit 15 stores approver selection condition information that is information indicating a condition related to the selection of the approver. The approver selection condition information may be, for example, the number of approvers to be selected (for example, one person, two persons, two or more persons), and the position of the approver to be selected (for example, the section manager or more). , General manager, etc.), an approver may be selected for each of the work procedure and work target included in the work application information, or other conditions may be used. The selection condition information storage unit 15 may also store checker selection condition information, which is information indicating conditions related to selection by the checker. The checker selection condition information may be, for example, the number of checkers to be selected or the title of the checker to be selected, and the work procedure (work content) included in the work record information And a confirmation person may be selected for each of the work target and other conditions.

  The process in which the approver selection condition information or the like is stored in the selection condition information storage unit 15 does not matter. For example, the approver selection condition information or the like may be stored in the selection condition information storage unit 15 via a recording medium, and the approver selection condition information or the like transmitted via a communication line or the like is selected condition information. The information may be stored in the storage unit 15, or the approver selection condition information input via the input device may be stored in the selection condition information storage unit 15. Storage in the selection condition information storage unit 15 may be temporary storage in a RAM or the like, or may be long-term storage. The selection condition information storage unit 15 can be realized by a predetermined recording medium (for example, a semiconductor memory, a magnetic disk, an optical disk, etc.).

  The approver identifier output unit 16 outputs a plurality of approver identifiers stored in the approver identifier storage unit 14 in response to the application for the operation work. To output a plurality of approver identifiers in response to an operation work application may be, for example, to output a plurality of approver identifiers at the time of application for operation work, that is, at the time of accepting work application information. A plurality of approver identifiers may be output after the information is received. The approver identifier output unit 16 normally outputs a plurality of approver identifiers to the person who selects the approver. Therefore, when the applicant makes the selection, the approver identifier output unit 16 may output a plurality of approver identifiers to the applicant. Note that outputting to the applicant may be, for example, outputting a plurality of approver identifiers to the applicant's terminal, and transmitting a plurality of approver identifiers by e-mail or the like with the applicant as the recipient. It is also possible to output a plurality of approver identifiers to the applicant by other methods. For example, the approver identifier output unit 16 may transmit a plurality of approver identifiers to a transmission destination corresponding to the applicant identifier included in the work application information. The same applies when outputting a plurality of approver identifiers other than the applicant.

  The approver identifier output unit 16 may also output the approver selection condition information stored in the selection condition information storage unit 15. When the approver selection condition information is described by a code such as a program, the approver identifier output unit 16 outputs the approver selection condition information of the approver when outputting the approver selection condition information. It may be converted into a natural language that can be understood by the selector and output. For example, “Please select two approvers” may be output. In processes other than the approver identifier output unit 16, work contents included in work application information, work record information, and the like may be appropriately converted from those written in code to those written in natural language. Alternatively, it may be converted from what is described in natural language to what is described in code. The conversion may be performed using, for example, correspondence information that associates information indicating work content, which is text information described in a natural language, with information indicating work content described in code. For details of the conversion, see, for example, Patent Document 1 above. The approver identifier output unit 16 may pass the approver selection condition information to the approver selection reception unit 17.

The approver identifier output unit 16 may also output a plurality of worker identifiers stored in the approver identifier storage unit 14 simultaneously with the output of the plurality of approver identifiers or at different timings.
If the approver identifier stored in the approver identifier storage unit 14 is an ID such as an employee code, the approver identifier output unit 16 may convert the ID into a name and output the name. . This is so that the user can easily select. The same applies to the output of the worker identifier. In addition, regarding the approver identifier and the worker identifier, conversion between an ID such as an employee code and a name may be appropriately performed. The same applies to other identifiers such as the applicant identifier and the confirmer identifier.

  Here, the output may be, for example, display on a display device (for example, a CRT or a liquid crystal display), transmission via a communication line to a predetermined device, accumulation in a recording medium, It may be delivered to the component. Even when transmission, storage, and delivery are performed, it is preferable that the output is finally made so that the approver identifier selector can know. In addition, the approver identifier output unit 16 may or may not include a device that performs output (for example, a display device or a transmission device). In addition, the approver identifier output unit 16 may be realized by hardware, or may be realized by software such as a driver that drives these devices.

  The approver selection accepting unit 17 accepts selection of one or more approver identifiers for identifying the approver who approves the work application information in response to the output of a plurality of approver identifiers by the approver identifier output unit 16. Thus, the procedure for approving the work application information is performed by the approver identified by the approver identifier whose selection has been accepted. The selection of one or more approver identifiers may be accepted by, for example, receiving one or more approver identifiers, or by receiving identification information or the like corresponding to one or more approver identifiers. Also good. One approver identifier may be selected, or a plurality of approver identifiers may be selected. When the selection is made by the applicant, the approver selection receiving unit 17 receives the selection by the applicant of one or more approver identifiers. Further, when the approver selection condition information is also output, the approver selection receiving unit 17 receives selection of one or more approver identifiers according to the condition indicated by the approver selection condition information. Therefore, when it is determined that two or more approvers are selected according to the approver selection condition information, the approver selection receiving unit 17 receives the selection of two or more approvers, and is not so. It is not necessary to accept selection, for example, selection of one or less approvers. Not accepting the selection means that, as a result, the situation is the same as the situation where the selection was not made. For example, the selection button or the like may not be pressed. The unit 17 may discard the information of the selection result or may not pass it to the subsequent component. The approver selection receiving unit 17 may receive the selection according to the approver selection condition information using the approver selection condition information received from the approver identifier output unit 16. In addition, when selection of one or more approver identifiers is received by the approver selection receiving unit 17, the selected one or more approver identifiers are converted by the work application information storage unit 12 as described above. The information may be stored in the storage unit 13 in association with work application information corresponding to the approver identifier. As described above, in order to be able to store the approver identifier in association with the work application information, the work application information stored in the storage unit 13 and the approver identifier received by the approver selection receiving unit 17 are selected. Is preferably tied. For example, when outputting a plurality of approver identifiers corresponding to certain work application information, the link is output together with predetermined identification information that can identify the work application information, and the approver identifier is selected. When accepting, it may be performed by accepting selection together with the predetermined identification information. The identification information may be identification information of work application information, for example, or may be an ID used in a specific example described later.

  Further, the approver selection receiving unit 17 responds to the work application information simultaneously with selection of one or more approver identifiers or at different timings according to the output of a plurality of worker identifiers by the approver identifier output unit 16. Selection of one or more worker identifiers for identifying a worker who performs the operation operation may be accepted. One worker identifier may be selected, or a plurality of worker identifiers may be selected. The selection of the worker identifier may be accepted in the same manner as described above except that the approver identifier becomes the worker identifier. That is, the one or more worker identifiers whose selection has been accepted are also stored in the storage unit 13 in association with the work application information corresponding to the worker identifier by the work application information storage unit 12 as described above. Also good.

  For example, the approver selection reception unit 17 may receive a selection input from an input device (for example, a keyboard, a mouse, a touch panel, etc.), and receives a selection transmitted via a wired or wireless communication line. Also good. The approver selection reception unit 17 may or may not include a device (for example, a modem or a network card) for reception. In addition, the approver selection receiving unit 17 may be realized by hardware, or may be realized by software such as a driver that drives a predetermined device.

  The approval request transmission unit 18 is information that requests an approver identified by one or more approver identifiers received by the approver selection receiving unit 17 to approve the work application information that is the approval target of the approver. Send some approval request information. Sending the approval request information to the approver may be transmitting the approval request information to the approver's terminal, and transmitting the approval request information by e-mail or the like with the approver as the recipient. Alternatively, the approval request information may be transmitted to the approver by another method. For example, when the approver identifier and the transmission destination of the approver identified by the approver identifier are stored in association with each other, the approval request transmission unit 18 selects the approver selection reception unit 17. The approval request information may be transmitted to a transmission destination corresponding to the accepted one or more approver identifiers. The approval request information preferably includes information that can identify the work application information to be approved. The information that can identify the work application information may be the work application information itself, or may be identification information such as an ID assigned to the work application information, and identifies the work application information. Other possible information may be used. Note that the approval request transmission unit 18 may or may not include a transmission device (for example, a modem or a network card) for performing transmission. The approval request transmission unit 18 may be realized by hardware, or may be realized by software such as a driver that drives the transmission device.

  The approval result information receiving unit 19 receives approval result information indicating whether the work application information has been approved from the approver in response to the transmission of the approval request information by the approval request transmitting unit 18. In addition, it is suitable for the approval result information reception part 19 to also receive the information which can identify the work application information used as approval or rejection with approval result information. As a result, it becomes possible to know which work application information has been approved or not. The information that can identify the work application information that is accepted together with the approval result information may be included in the approval request information that requests the approval whose approval result is indicated by the approval result information, for example. Depending on the approval result information, for example, whether or not it was approved to perform the operation work in the work procedure indicated by the work application information, or whether or not the operation target was approved to be executed on the work target indicated by the work application information Etc. will be shown.

  The approval result information reception unit 19 may receive approval result information input from an input device (for example, a keyboard, a mouse, a touch panel, etc.), for example, and approval result information transmitted via a wired or wireless communication line May be received, and approval result information read from a predetermined recording medium (for example, an optical disk, a magnetic disk, a semiconductor memory, etc.) may be received. Note that the approval result information receiving unit 19 may or may not include a device (for example, a modem or a network card) for receiving. In addition, the approval result information receiving unit 19 may be realized by hardware, or may be realized by software such as a driver that drives a predetermined device. When two or more approvers are selected, the approval result information receiving unit 19 preferably receives the approval result information from each approver.

  The approval result information accumulating unit 20 accumulates the approval result information received by the approval result information receiving unit 19 in the storage unit 13 in association with work application information corresponding to the approval result information. The approval result information storage unit 20 may store the approval result information in association with the work application information identified by the identifiable information, for example, the work application information received together with the approval result information.

  The work record information receiving unit 21 indicates a work record indicating a record of operation work performed on the information processing system in accordance with work application information indicated by the approval result information accumulated by the approval result information accumulation unit 20. Accept information. The work record information may include the work contents of the executed operation work, or may include information that can identify the work target of the operation work. This work record information may be so-called operation work history information. In addition, the work record information is obtained by automatically recording an operation work performed according to the work application information by a computer or the like. For the recording of the work record information, for example, the method introduced in the above-mentioned Patent Document 1 may be used. By using such a method, it is possible to record various operation tasks such as a moving image on the operation screen, a communication port, a file access, a process, and a keyboard stamp. For example, when the work record information is a moving image on the operation screen, the name of the table or database displayed in the moving image may be acquired by character recognition. Usually, since the position where the name of the table or database is displayed is often determined, character recognition may be performed only for the image at that position. In addition, when the button is clicked, the button color is changed, etc., and the clicked button is identified, and the character string displayed on the button is acquired by character recognition. Information for specifying the button, for example, “search” may be acquired. In this way, it is also possible to acquire information related to the operation work that the “search” button has been clicked from the moving image. In the present embodiment, the case where the work record information is information indicating a command, a communication port, a process, and the like will be mainly described. The work record information receiving unit 21 may also receive information that can identify work application information corresponding to the work record information together with the work record information. The work application information corresponding to the work record information is work application information used to apply for the operation work recorded in the work record information. The work record information receiving unit 21 may receive a worker identifier for identifying a worker who has performed an operation work according to the work record information, together with the work record information. The worker identifier may be included in the work record information. In addition, when two or more approvers are selected, the work application information that is indicated by the approval result information is approved by all the approval result information corresponding to each of the two or more approvers. It is preferable that the work application information indicates that the work has been done.

  The work record information receiving unit 21 may receive work record information input from an input device (for example, a keyboard, a mouse, a touch panel, etc.), for example, and the work record information transmitted via a wired or wireless communication line. May be received, and work record information read from a predetermined recording medium (for example, USB memory, SD card, other semiconductor memory, magnetic disk, etc.) may be received. When receiving work record information transmitted via a communication line, the work record information receiving unit 21 may receive the work record information from the information processing system that is the target of the operation work. Further, the work record information receiving unit 21 may or may not include a device (for example, a modem or a network card) for receiving. In addition, the work record information receiving unit 21 may be realized by hardware, or may be realized by software such as a driver that drives a predetermined device.

  The work record information storage unit 22 stores the work record information received by the work record information reception unit 21 in the storage unit 13 in association with the work application information corresponding to the work record information. At that time, the work record information accumulating unit 22 may accumulate the work record information using information that can be identified by the work record information accepting unit 21 together with the work record information. As a result, as long as the work record information and the work application information are associated with each other, there is no limitation on the method for storing both in association with each other. Further, a worker identifier that identifies a worker who has performed an operation work according to the work record information may be stored in association with the work record information accumulated by the work record information accumulation unit 22. The worker identifier only needs to identify the worker who has performed the operation work according to the work record information as a result. Therefore, for example, at the same time as or after the work record information is accumulated, it may be stored in the storage unit 13 in association with the work record information, and is identified by an operator identifier stored in the storage unit 13 in advance. The work record information corresponding to the operation work executed by the worker is stored in the storage unit 13 so that the worker identifier for identifying the worker who performed the operation work corresponding to the work record information is stored. You may come to be. For example, a worker identifier is stored in the storage unit 13 in association with work application information, and a work that is associated with the work application information and is a record of an operation work performed by the worker with the worker identifier. When the record information is accumulated in the storage unit 13, as a result, the work record information and the worker identifier are associated with each other. Further, when the work record information includes the worker identifier of the worker who performed the operation work recorded in the work record information, the work record information is accumulated in the storage unit 13, so that the work record is recorded. It can be considered that an operator identifier corresponding to the work record information is stored in association with the information. When the work record information accepting unit 21 accepts the work record information and the worker identifier corresponding to the work record information, the work record information accumulating unit 22 accumulates them in the storage unit 13 in association with each other. May be. Even in this case, an operator identifier corresponding to the work record information is stored in association with the work record information.

  The confirmer identifier storage unit 23 stores a plurality of confirmer identifiers. The confirmer identifier is an identifier for identifying the confirmer who confirms the work record information. The confirmation of the work record information may be, for example, confirming whether the operation content indicated by the work record information is as scheduled (whether it is as requested). It may be to check whether the work target shown is within the planned range, and the operation work shown in the work record information includes inappropriate work such as installing spyware or stealing confidential information. Or a combination of any two or more of them. In addition, the confirmer identified by the confirmer identifier is strictly a candidate for the confirmer, and actual confirmation processing is performed by the selected confirmer.

  The process in which a confirmer identifier is memorize | stored in the confirmer identifier memory | storage part 23 is not ask | required. For example, the confirmer identifier may be stored in the confirmer identifier storage unit 23 via a recording medium, and the confirmer identifier transmitted via a communication line or the like is stored in the confirmer identifier storage unit 23. The confirmer identifier input via the input device may be stored in the confirmer identifier storage unit 23. Storage in the confirmer identifier storage unit 23 may be temporary storage in a RAM or the like, or may be long-term storage. The confirmer identifier storage unit 23 can be realized by a predetermined recording medium (for example, a semiconductor memory, a magnetic disk, an optical disk, etc.).

  The confirmer identifier output unit 24 outputs a plurality of confirmer identifiers stored in the confirmer identifier storage unit 23. The confirmer identifier output unit 24 normally outputs a plurality of confirmer identifiers to the person who selects the confirmer. The output of the plurality of confirmer identifiers may be performed in response to reception of work record information, or may be performed in response to an application for an operation work. Outputting a plurality of confirmer identifiers in response to acceptance of work record information may be, for example, outputting a plurality of confirmer identifiers before accepting work record information. The confirmer identifier may be output, or a plurality of approver identifiers may be output after the work record information is received. In this case, for example, the confirmer identifier output unit 24 may output a plurality of confirmer identifiers to the worker who has performed the operation work on the work record information received by the work record information receiving unit 21. Outputting a plurality of confirmer identifiers in response to an operation work application may be, for example, outputting a plurality of confirmer identifiers when applying for an operation work, that is, when accepting work application information. A plurality of confirmer identifiers may be output after receiving the information. In this case, the confirmer identifier output unit 24 may output a plurality of confirmer identifiers to the applicant who applied for the work application information, for example. Note that outputting to the worker or the applicant may be, for example, outputting a plurality of confirmer identifiers to the worker or the applicant's terminal. A plurality of confirmer identifiers may be transmitted by the user, or a plurality of confirmer identifiers may be output to the worker or the applicant by other methods. The same applies to the case where a plurality of confirmer identifiers are output to other than the operator and the applicant. For example, the confirmer identifier output unit 24 may transmit a plurality of confirmer identifiers to a transmission destination corresponding to the worker identifier associated with the work record information. In the present embodiment, the case where the confirmer identifier is output to the worker will be mainly described.

The confirmer identifier output unit 24 may also output the confirmer selection condition information stored in the selection condition information storage unit 15. When the confirmer selection condition information is described by a code such as a program, the confirmer identifier output unit 24 outputs the confirmer selection condition information to the confirmer when outputting the confirmer selection condition information. It may be converted into a natural language that can be understood by the selector and output. For example, “Please select two confirmers” may be output. The confirmer identifier output unit 24 may pass the confirmer selection condition information to the confirmer selection receiving unit 25.
When the confirmer identifier stored in the confirmer identifier storage unit 23 is an ID such as an employee code, the confirmer identifier output unit 24 may convert the ID into a name and output the name. . This is so that the user can easily select.

  Here, the output may be, for example, display on a display device (for example, a CRT or a liquid crystal display), transmission via a communication line to a predetermined device, accumulation in a recording medium, It may be delivered to the component. Even when transmission, storage, and delivery are performed, it is preferable that the final output is made so that the selector of the confirmer identifier can know. The confirmer identifier output unit 24 may or may not include a device that performs output (for example, a display device or a transmission device). The confirmer identifier output unit 24 may be realized by hardware, or may be realized by software such as a driver that drives these devices.

  The confirmer selection accepting unit 25 accepts selection of one or more confirmer identifiers for identifying the confirmers who confirm the work record information in response to the output of a plurality of confirmer identifiers by the confirmer identifier output unit 24. The procedure for confirming the work record information is performed by the confirmer identified by the confirmer identifier whose selection is accepted. The selection of the one or more confirmer identifiers may be accepted by, for example, accepting one or more confirmer identifiers, or by accepting identification information or the like corresponding to one or more confirmer identifiers. Also good. One confirmer identifier may be selected, or a plurality of confirmer identifiers may be selected. When the selection is performed by the worker, the checker selection receiving unit 25 receives the selection of one or more checker identifiers by the worker. Further, when the selection is made by the applicant, the confirmer selection receiving unit 25 receives the selection by the applicant of one or more checker identifiers. When the confirmer selection condition information is also output, the confirmer selection accepting unit 25 accepts selection of one or more confirmer identifiers according to the condition indicated by the confirmer selection condition information. Therefore, when it is determined that two or more checkers are selected according to the checker selection condition information, the checker selection receiving unit 25 receives the selection of two or more checkers, and is not so. It is not necessary to accept selection, for example, selection of one or less confirmers. Not accepting the selection means that, as a result, the situation is the same as the situation where the selection was not made. For example, the selection button may not be able to be pressed. The unit 25 may discard the information of the selection result or may not pass it to the subsequent component. The confirmer selection accepting unit 25 may accept the selection according to the confirmer selection condition information using the confirmer selection condition information received from the confirmer identifier output unit 24. When the selection of one or more checker identifiers is received by the checker selection receiving unit 25, the selected one or more checker identifiers are converted by the work application information storage unit 12 as described above. It may be stored in the storage unit 13 in association with the work application information corresponding to the confirmer identifier. The work application information corresponding to the confirmer identifier is the work application information to be applied when the confirmer identifier is selected at the time of operation work application. Is performed in response to acceptance of work record information, it is work application information corresponding to the work record information. As described above, the work application information stored in the storage unit 13 and the checker identifier received by the checker selection receiving unit 25 are stored so that the checker identifier can be stored in association with the work application information. Is preferably tied. For example, when outputting a plurality of confirmer identifiers corresponding to certain work application information (or work record information), the association is performed by using the work application information (or work application information corresponding to the work record information). When outputting together with the identifiable predetermined identification information and receiving the selection of the confirmer identifier, the selection may be performed together with the predetermined identification information. The identification information may be, for example, identification information of work application information, identification information of work record information associated with the work application information, or an ID used in a specific example described later. May be.

  For example, the checker selection receiving unit 25 may receive a selection input from an input device (for example, a keyboard, a mouse, a touch panel, etc.), and receive a selection transmitted via a wired or wireless communication line. Also good. Note that the confirmer selection receiving unit 25 may or may not include a device (for example, a modem or a network card) for receiving. Further, the confirmer selection receiving unit 25 may be realized by hardware, or may be realized by software such as a driver that drives a predetermined device.

  The confirmation request transmission unit 26 is information that requests a confirmation person identified by one or more confirmation person identifiers accepted by the confirmation person selection reception part 25 to confirm work record information that is a confirmation target of the confirmation person. Send some confirmation request information. Sending the confirmation request information to the confirmer may be transmitting the confirmation request information to the terminal of the confirmer, and transmitting the confirmation request information by e-mail or the like with the confirmer as a recipient. Alternatively, the confirmation request information may be transmitted to the confirmer by other methods. For example, when the confirmer identifier and the transmission destination of the confirmer identified by the confirmer identifier are stored in association with each other, the confirmation request transmission unit 26 selects the confirmer selection receiving unit 25. The confirmation request information may be transmitted to a transmission destination corresponding to the accepted one or more confirmer identifiers. The confirmation request information preferably includes information capable of identifying the work record information to be confirmed. The information capable of identifying the work record information may be the work record information itself, or may be identification information such as an ID given to the work record information, and identifies the work record information. Other possible information may be used. The confirmation request information may include information that can identify work application information corresponding to work record information to be confirmed. The information that can identify the work application information may be the work application information itself, or may be identification information such as an ID assigned to the work application information, and identifies the work application information. Other possible information may be used. Moreover, the confirmation request transmission unit 26 may or may not include a transmission device (for example, a modem or a network card) for performing transmission. In addition, the confirmation request transmission unit 26 may be realized by hardware, or may be realized by software such as a driver that drives the transmission device.

  In response to the transmission of the confirmation request information by the confirmation request transmission unit 26, the confirmation result information reception unit 27 receives confirmation result information indicating a confirmation result related to the work record information from the confirmer. The confirmation result information receiving unit 27 can also receive information that can identify work record information to be confirmed, or information that can identify work application information corresponding to the work record information, together with the confirmation result information. Is preferred. As a result, it becomes possible to know which work record information has been confirmed. The information that can identify the work record information and the like received together with the confirmation result information may be included in the confirmation request information for requesting confirmation in which the confirmation result is indicated by the confirmation result information, for example. The confirmation result information indicates, for example, whether the operation work indicated by the work record information is as requested or whether the work target indicated by the work record information is as requested.

  The confirmation result information accepting unit 27 may accept confirmation result information input from an input device (for example, a keyboard, a mouse, a touch panel, etc.), for example, and confirmation result information transmitted via a wired or wireless communication line. And confirmation result information read from a predetermined recording medium (for example, an optical disk, a magnetic disk, a semiconductor memory, etc.) may be received. Note that the confirmation result information receiving unit 27 may or may not include a device (for example, a modem or a network card) for receiving. In addition, the confirmation result information receiving unit 27 may be realized by hardware, or may be realized by software such as a driver that drives a predetermined device. When two or more checkers are selected, it is preferable that the check result information receiving unit 27 receives check result information from each checker.

  The confirmation result information accumulating unit 28 accumulates the confirmation result information received by the confirmation result information receiving unit 27 in the storage unit 13 in association with work application information corresponding to the confirmation result information. The confirmation result information accumulating unit 28 may accumulate the confirmation result information in association with the work record information identified by the identifiable information, for example, the work record information received together with the confirmation result information. The confirmation result information may be accumulated by associating the work application information received together with the information with the work application information identified by the identifiable information. Since the work application information and work record information are associated with each other, the confirmation result information accumulated in association with the work record information has been accumulated in association with the work application information as a result. become.

  The approval check information transmitting unit 29 is a person other than the approver for the approval check information, which is information related to the selection of the approver identified by the one or more approver identifiers received by the approver selection receiving unit 17. Send to approval checker. The approval check information is transmitted to check whether the approver's selection is appropriate. In the work application processing apparatus 1 according to the present embodiment, since the applicant or the like can freely select the approver, there is a possibility that inappropriate approval may be performed depending on the selected approver. For example, if the approver is a subordinate, junior or best friend of the applicant, there is such a fear. Therefore, by transmitting approval check information, it is checked whether the approver's selection is appropriate. Therefore, the approval check information includes one or more approver identifiers that have been selected by the approver selection receiving unit 17 and the identifier of the person who has selected the approver identified by the approver identifier. Also good. If the approver is the applicant, the approval check information includes one or more approver identifiers that the approver selection receiving unit 17 has received the selection, and the approval target of the approver identified by the approver identifier. And the applicant identifier included in the work application information. Further, the approval check information may or may not include work application information that is an approval target. From the viewpoint of restricting the access range of information and preventing information leakage, it is preferable that the work application information is not included in the approval check information. This is because, for the purpose of transmitting the approval check information, it is considered sufficient that the approval check information includes the approver identifier and the identifier of the person who made the selection. Note that whether or not the approver has the ability to appropriately determine whether or not to approve the approval target may be included in the purpose of the check. For example, when the technical fields of the applicant and the approver are far from each other, it can be determined that the approver cannot perform proper approval. The approval checker is identified by an approver identifier that is not one or more approver identifiers received by the approver selection receiving unit 17 among the plurality of approver identifiers stored in the approver identifier storage unit 14. It may be any one of the approvers to be approved, or may be a person other than the approver (for example, an administrator who manages the entire procedure such as work application). There is no limitation on a method for selecting an approval checker from approvers other than the selected approver. For example, an approval checker may be selected at random, or an approval checker may be selected according to a predetermined rule. The predetermined rule may be, for example, an approver having a position higher than the position of the selected approver. As long as the approval check information is transmitted after the approver identifier is selected, the timing is not limited. For example, when two or more approver identifiers are included in the approval check information, the approval checker preferably performs a check for each approver identifier.

  If the approval checker is an approver and the approver identifier and the transmission destination of the approver identified by the approver identifier are stored in association with each other, the approval check information transmitting unit 29 The approval check information may be transmitted to a transmission destination corresponding to the approver identifier of the approval checker. Further, when the approval checker is an administrator or the like and the transmission destination of the administrator or the like is stored in a recording medium (not shown), the approval check information transmission unit 29 sets the transmission destination read from the recording medium. The approval check information may be transmitted. In addition, the approval check information transmission unit 29 may or may not include a transmission device (for example, a modem or a network card) for performing transmission. Further, the approval check information transmission unit 29 may be realized by hardware, or may be realized by software such as a driver that drives the transmission device.

  The work application processing apparatus 1 may receive the check result in response to the transmission of the approval check information. Then, the check result may be stored in the storage unit 13 in association with work application information corresponding to the approval check information. The work application information corresponding to the approval check information is work application information to be approved by the approver identified by the approver identifier included in the approval check information. If it is determined that the approver's selection is inappropriate based on the check result, the work application processing apparatus 1 may control the approval request information not to be transmitted to the approver, for example. Good.

  The confirmation check information transmission unit 30 is a person other than the confirmation person, and the confirmation check information, which is information regarding selection of the confirmation person identified by the one or more confirmation person identifiers received by the confirmation person selection reception part 25. Send to confirmation checker. The confirmation check information is transmitted in order to check whether or not the confirmer's selection is appropriate. In the work application processing apparatus 1 according to the present embodiment, an operator or the like can freely select a confirmer, and therefore there is a possibility that inappropriate confirmation may be performed depending on the selected confirmer. For example, if the confirmer is a subordinate, junior, or best friend of the applicant or worker, such a fear may occur. Therefore, by transmitting the confirmation check information, it is checked whether or not the confirmation person is properly selected. For this reason, the confirmation check information includes one or more confirmer identifiers received by the confirmer selection receiving unit 25 and the identifier of the person who has selected the confirmer identified by the confirmer identifier. Also good. When the checker is an operator, the check check information includes one or more checker identifiers that the checker selection receiving unit 25 has received the selection, and a check target of the checker identified by the checker identifier. And the worker identifier corresponding to the work record information. The worker identifier corresponding to the work record information is a worker identifier that identifies the worker who performed the operation work of the work record information. It is assumed that the storage unit 13 stores a worker identifier that is associated with the work record information and identifies the worker who performed the operation work according to the work record information. The confirmation check information may or may not include work record information and work application information to be confirmed. From the viewpoint of restricting the access range of information and preventing information leakage, it is preferable that the work check information is not included in the confirmation check information. This is because, for the purpose of transmitting the confirmation check information, it is considered sufficient that the confirmation check information includes the confirmer identifier and the identifier of the person who performed the selection. Note that whether or not the confirmer has the ability to appropriately confirm the confirmation target may be included in the purpose of the check. For example, when the technical fields of the operator and the confirmer are far from each other, it can be determined that the confirmer cannot make an appropriate approval. The confirmation checker is identified by a checker identifier that is not one or more checker identifiers received by the checker selection receiving unit 25 among the plurality of checker identifiers stored in the checker identifier storage unit 23. It may be one of the confirmers to be confirmed, or may be a person other than the confirmer (for example, an administrator who manages the entire procedure such as work application). There is no limitation on the method of selecting the confirmation checker from the confirmers other than the selected confirmer. For example, a confirmation checker may be selected at random, or a confirmation checker may be selected according to a predetermined rule. The predetermined rule may be, for example, a confirmer having a position higher than the position of the selected confirmer. The transmission of the confirmation check information may be performed at any timing as long as it is performed after selection of the confirmer identifier. For example, when two or more confirmer identifiers are included in the confirmation check information, the confirmation checker preferably performs a check for each confirmer identifier.

  If the confirmation checker is a confirmer, and the confirmer identifier is stored in association with the transmission destination of the confirmer identified by the confirmer identifier, the confirmation check information transmission unit 30 The confirmation check information may be transmitted to a transmission destination corresponding to the confirmation checker identifier of the confirmation checker. When the confirmation checker is an administrator or the like and the transmission destination of the administrator or the like is stored in a recording medium (not shown), the confirmation check information transmission unit 30 sets the transmission destination read from the recording medium. Confirmation check information may be transmitted. In addition, the confirmation check information transmission unit 30 may or may not include a transmission device (for example, a modem or a network card) for performing transmission. Further, the confirmation check information transmission unit 30 may be realized by hardware, or may be realized by software such as a driver that drives the transmission device.

  The work application processing apparatus 1 may receive the check result in response to the transmission of the confirmation check information. Then, the check result may be accumulated in the storage unit 13 in association with work record information or the like corresponding to the confirmation check information. The work record information corresponding to the confirmation check information is work record information to be confirmed by the confirmer identified by the confirmer identifier included in the confirmation check information. Then, when it is determined that the confirmation person is inappropriately selected based on the check result, the work application processing apparatus 1 may control the confirmation request information not to be transmitted to the confirmation person, for example. Good.

  Of the storage unit 13, the approver identifier storage unit 14, the selection condition information storage unit 15, and the confirmer identifier storage unit 23, any two or more storage units are realized by the same recording medium. Or may be realized by separate recording media. In the former case, for example, an area storing work application information or the like may be the storage unit 13, and an area storing the approver identifier may be the approver identifier storage unit 14.

  Further, the work application processing apparatus 1 may include an output unit (not shown) that outputs information stored in the storage unit 13. This is to make it possible to know the work application information, the approver identifier corresponding to the work application information, the approval result information, the worker identifier, the work record information, the confirmer identifier, the confirmation result information, and the like. In addition, since the information which has confidentiality is also contained in those information, you may restrict | limit who can access such information, and the range which can be accessed. For example, the applicant may be able to access only work application information for which he has applied. In addition, the worker may be able to access only the work application information for which the worker is responsible. Further, the approver may be able to access only the work application information for which the approver is in charge, or may access work application information related to the group to which the approver belongs. In addition, the confirmer may have access to the work record information for which he / she is responsible and the corresponding work application information, and may access the work record information for the group to which the confirmer belongs and the corresponding work application information. May be. In addition, the administrator may be able to access all information stored in the storage unit 13.

  In addition, when the work application processing apparatus 1 can identify the worker identifier that executes the operation work indicated by the work application information, the work application information corresponding to the approval result information that is “approval” is displayed as the worker identifier. It may be transmitted to the worker identified by. The transmission may be performed by, for example, a work application information transmission unit (not shown). When two or more approvers are selected, the work application information may be transmitted to the worker when the approval result information by all the approvers is “approved”.

  Moreover, although the work application processing apparatus 1 is normally different from the information processing system that is the target of the operation work based on the work application information, this need not be the case. The information processing system may be, for example, a bank system, and the work application processing apparatus 1 may be an information processing apparatus that is separated from the bank system. Note that the transfer of work record information between the information processing system such as the bank system and the work application processing apparatus 1 may be performed by communication as described above, and is a removable record other than communication. It may be performed via a medium or the like.

Next, operation | movement of the work application processing apparatus 1 is demonstrated using the flowchart of FIG. 2A.
(Step S101) The work application information receiving unit 11 determines whether work application information has been received. If accepted, the process proceeds to step S102; otherwise, the process proceeds to step S103.

  (Step S102) The work application information storage unit 12 and the like perform processing related to the accepted work application information. Details of this processing will be described later using the flowchart of FIG. 2B. Then, the process returns to step S101.

  (Step S103) The approval result information receiving unit 19 determines whether approval result information has been received. If accepted, the process proceeds to step S104, and if not, the process proceeds to step S105.

  (Step S104) The approval result information accumulating unit 20 or the like performs processing related to the accepted approval result information. Details of this processing will be described later using the flowchart of FIG. 2C. Then, the process returns to step S101.

  (Step S105) The work record information receiving unit 21 determines whether or not work record information has been received. If accepted, the process proceeds to step S106, and if not, the process proceeds to step S107.

  (Step S106) The work record information storage unit 22 and the like perform processing related to the accepted work record information. Details of this processing will be described later with reference to the flowchart of FIG. 2D. Then, the process returns to step S101.

  (Step S107) The confirmation result information receiving unit 27 determines whether confirmation result information has been received. If it is accepted, the process proceeds to step S108, and if not, the process returns to step S101.

(Step S108) The confirmation result information accumulating unit 28 accumulates the accepted confirmation result information in the storage unit 13 in association with the work application information corresponding to the confirmation result information. Then, the process returns to step S101.
Note that the order of processing in the flowchart of FIG. 2A is an example, and the order of each step may be changed as long as similar results can be obtained. Also, in the flowchart of FIG. 2A, the process ends due to power-off or a process end interrupt.

The flowchart in FIG. 2B is a flowchart showing an example of details of the process (step S102) related to the work application information in the flowchart in FIG. 2A.
(Step S201) The work application information storage unit 12 stores the accepted work application information in the storage unit 13.

  (Step S202) The approver identifier output unit 16 outputs a plurality of approver identifiers stored in the approver identifier storage unit 14. At that time, the approver selection condition information may also be output together. Further, when a plurality of worker identifiers are also stored in the approver identifier storage unit 14, the approver identifier output unit 16 may also output the plurality of worker identifiers.

  (Step S203) The approver selection receiving unit 17 determines whether selection of one or more approver identifiers has been received in response to the output of a plurality of approver identifiers in step S202. If accepted, the process proceeds to step S204. If not, the process of step S203 is repeated until accepted. The approver selection receiving unit 17 may receive selection of one or more approver identifiers according to the approver selection condition information. Moreover, the approver selection reception part 17 may receive selection of an operator identifier.

  (Step S204) The work application information storage unit 12 stores the received one or more approver identifiers in the storage unit 13 in association with work application information that is an object to be approved by the approver identified by the approver identifier. To do. When the selection of the worker identifier is also accepted, the work application information storage unit 12 also applies the accepted worker identifier to the operation work by the worker identified by the worker identifier. You may accumulate | store in the memory | storage part 13 in association with work application information.

  (Step S205) The approval request transmission unit 18 approves one or more approvers identified by the one or more approver identifiers accumulated in Step S204 to approve work application information corresponding to the one or more approver identifiers. Send request information.

  (Step S206) The approval check information transmitting unit 29 sends approval check information including one or more approver identifiers accumulated in step S204 and the identifier of the person who selected the approver identifier to the approval checker. Send. And it returns to the flowchart of FIG. 2A.

  In the flowchart of FIG. 2B, the process of step S206 may be executed before the process of step S205. Before the process of step S205, the check result corresponding to the transmission of the approval check information of step S206 is received, and if the check result indicates that “selection is inappropriate”, the check The result may be accumulated in the storage unit 13 and the approval request information may not be transmitted in step S205.

The flowchart in FIG. 2C is a flowchart showing an example of details of the process (step S104) regarding the approval result information in the flowchart in FIG. 2A.
(Step S301) The approval result information storage unit 20 stores the accepted approval result information in the storage unit 13 in association with work application information corresponding to the approval result information.

  (Step S302) The work application information transmitting unit (not shown) determines whether the approval result information accumulated in Step S301 is “approval” or “rejection”. And if it is approval, it will progress to step S303, and if it is rejection, it will return to the flowchart of FIG. 2A.

  (Step S303) The transmission unit of work application information transmits the work application information corresponding to the approval result information accumulated in step S301 to the worker identified by the worker identifier corresponding to the work application information. And it returns to the flowchart of FIG. 2A.

The flowchart in FIG. 2D is a flowchart illustrating an example of details of the process (step S106) relating to the work record information in the flowchart in FIG. 2A.
(Step S401) The work record information storage unit 22 stores the accepted work record information in the storage unit 13 in association with the work application information corresponding to the work record information.

  (Step S402) The confirmer identifier output unit 24 outputs a plurality of confirmer identifiers stored in the confirmer identifier storage unit 23. At that time, the confirmer selection condition information may also be output together.

  (Step S403) The confirmer selection accepting unit 25 determines whether selection of one or more confirmer identifiers has been accepted in response to the output of a plurality of confirmer identifiers in step S402. If accepted, the process proceeds to step S404. If not, the process of step S403 is repeated until accepted. The confirmer selection accepting unit 25 may accept selection of one or more confirmer identifiers according to the confirmer selection condition information.

  (Step S404) The work application information storage unit 12 associates one or more accepted confirmer identifiers with work application information corresponding to work record information to be confirmed by the confirmer identified by the confirmer identifier. To be stored in the storage unit 13.

  (Step S405) The confirmation request transmitting unit 26 confirms the work record information corresponding to the one or more confirmer identifiers to one or more confirmers respectively identified by the one or more confirmer identifiers accumulated in Step S404. Send request information.

  (Step S406) The confirmation check information transmitting unit 30 sends confirmation check information including one or more confirmer identifiers accumulated in step S404 and the identifier of the person who selected the confirmer identifier to the confirmation checker. Send. And it returns to the flowchart of FIG. 2A.

  In the flowchart of FIG. 2D, the process of step S406 may be executed before the process of step S405. Before the process of step S405, the check result corresponding to the transmission of the confirmation check information of step S406 is received, and if the check result indicates that “selection is inappropriate”, the check The result may be accumulated in the storage unit 13 and the confirmation request information may not be transmitted in step S405.

  Next, operation | movement of the work application processing apparatus 1 by this Embodiment is demonstrated using a specific example. In this specific example, as shown in FIG. 3, the work application processing device 1, the applicant terminal 2, the approver terminal 3, the worker terminal 4, the confirmer terminal 5, the approval checker terminal 6, It is assumed that the confirmation checker terminal 7 is connected via a wired or wireless communication line 500. The communication line 500 is, for example, the Internet, an intranet, a public telephone line network, or the like. The applicant terminal 2 is a terminal through which the applicant inputs information included in the work application information. The approver terminal 3 is a terminal where the approver approves work application information. The worker terminal 4 is a terminal on which the worker receives work application information. The operation work for the information processing system to be worked may be performed by the worker terminal 4 or may not be performed. The confirmer terminal 5 is a terminal on which the confirmer confirms the work record information. The approval checker terminal 6 is a terminal on which the approval checker performs a check related to selection of the approver using the approval check information. When the approval checker is selected from the approver, the approval checker terminal 6 may be considered as the approver terminal 3. The confirmation checker terminal 7 is a terminal on which the confirmation checker performs checks related to selection of the confirmer using the confirmation check information. When the checker is selected from the checkers, the checker terminal 7 may be considered as the checker terminal 5. Further, FIG. 3 shows a case where there are one applicant terminal 2, approver terminal 3, worker terminal 4, confirmer terminal 5, approval checker terminal 6, and confirmation checker terminal 7. This is for convenience of explanation, and there may be two or more applicant terminals 2 or the like. Also, the information processing system that is the target of the operation work may or may not be connected to the communication line 500.

  In this specific example, it is assumed that the approver identifier storage unit 14 stores a plurality of approver identifiers shown in FIG. 4A. As shown in FIG. 4A, in this example, the approver identifier is the name of the approver. In this specific example, it is assumed that the approver identifier storage unit 14 also stores a plurality of worker identifiers shown in FIG. 4B. As shown in FIG. 4B, in this specific example, the worker identifier is also the name of the worker. In this specific example, it is assumed that the confirmer identifier storage unit 23 stores a plurality of confirmer identifiers shown in FIG. 4C. As shown in FIG. 4C, in this specific example, the confirmer identifier is the name of the confirmer.

  In this specific example, the work application processing apparatus 1 includes a storage unit (not shown) in which the approver identifier, the confirmer identifier, the worker identifier, and the transmission destination of the person identified by the identifier are stored in association with each other. It is assumed that an arbitrary component can access the storage unit and acquire a transmission destination corresponding to the identifier.

  Further, in this specific example, the description of the processes related to the approver selection condition information and the confirmer selection condition information stored in the selection condition information storage unit 15 is omitted. That is, the process of the work application processing apparatus 1 that does not include the selection condition information storage unit 15 will be described.

  First, it is assumed that an applicant who performs a work application operates the applicant terminal 2 and starts a program for applying an operation work. Then, on the applicant terminal 2, a screen for inputting the title of the operation work, the work start date / time, the work end date / time, the work target, etc. is displayed, and the applicant inputs each information using a keyboard or a mouse. . FIG. 5 is a diagram illustrating a screen on which the input is performed. In FIG. 5, an application for installing the application B is applied to the server A, which is the work target, and the title, work start date / time, work end date / time, work target, work procedure, and applicant are input. ing. In the work procedure, one work content is input for each number indicating the order, such as “1.” and “2.”. Specifically, “1.“ Log on ”to“ Work target ”with“ Work account ”” is one work content. The applicant and the worker may be the same or different. In this specific example, both are different. When the applicant clicks an “OK” button, work application information having each information input in FIG. 5 is configured and transmitted from the applicant terminal 2 to the work application processing apparatus 1.

  The work application information transmitted from the applicant terminal 2 is received by the work application information receiving unit 11 of the work application processing apparatus 1 (step S101) and passed to the work application information accumulating unit 12. The work application information storage unit 12 stores the received work application information in the storage unit 13 (steps S102 and S201). FIG. 6 is a diagram showing the work application information A101 accumulated by the work application information accumulating unit 12. 6 shows only one piece of work application information, but the storage unit 13 may store other pieces of work application information, other information, etc. as shown in FIG. 7A. Good. FIG. 7A is a diagram illustrating information stored in the storage unit 13. In FIG. 7A, each record includes an ID for identifying the record, work application information, an approver identifier, approval result information, a worker identifier, work record information, a confirmer identifier, and confirmation result information. Will be recorded. Further, each record may include other information. The work application information accumulating unit 12 assigns and accumulates ID as information for identifying a record including the work application information when the work application information is accumulated. ID “1235” is assigned to the work application information A101 shown in FIG. Since the ID assigned to the record is associated with the work application information included in the record as a result, it can be considered that the information identifies the work application information.

  When the approver identifier output unit 16 detects that new work application information has been accumulated in the storage unit 13 through a route (not shown), the approver identifier output unit 16 sets the ID “1235” of the record to which the new work application information is added from the storage unit 13. Read and read a plurality of approver identifiers and a plurality of worker identifiers from the approver identifier storage unit 14, and transmit them to the applicant terminal 2 (step S202). For example, the approver identifier output unit 16 may receive the address of the transmission source of the work application information from the work application information reception unit 11 and transmit the approver identifier or the like using the address as the transmission destination.

  The approver identifier transmitted from the work application processing apparatus 1 is received by the applicant terminal 2, and a screen for selecting the approver and the worker is displayed on the display of the applicant terminal 2. In this screen, as shown in FIG. 8, it is assumed that the applicant selects the approver identifier “Yamamoto Shichiro” and the worker identifier “Junichi Kimura” from the pull-down menu and clicks the “OK” button. Then, the applicant terminal 2 uses the work application processing apparatus together with the ID “1235” received together with the plurality of approver identifiers etc., with the selected approver identifier “Yamamoto Shichiro” and the worker identifier “Junichi Kimura”. 1 to send.

  The transmitted approver identifier and the like are received by the approver selection receiving unit 17 of the work application processing apparatus 1 and passed to the work application information storage unit 12 (step S203). Upon receiving the approver identifier “Yamamoto Shichiro”, worker identifier “Kimura Junichi”, and ID “1235”, the work application information storage unit 12 stores the record of the ID “1235” stored in the storage unit 13. Then, the approver identifier “Nanamoto Yamamoto” and the operator identifier “Keiichi Kimura” are added (step S204). As a result, the information stored in the storage unit 13 is as shown in FIG. 7B.

  When the approval request transmission unit 18 detects that a new approver identifier has been stored in the storage unit 13, the approval request transmission unit 18 adds a new approver identifier “Yamamoto Shichiro” from the storage unit 13 and the record to which the approver identifier is added. The ID “1235” and the work application information A101 included in the record are read, and the approval request information including the work application information A101 and the ID “1235” is the transmission destination corresponding to the approver identifier “Shiroro Yamamoto”. It transmits to the approver terminal 3 (step S205). Further, when the approval check information transmitting unit 29 detects that a new approver identifier is accumulated in the storage unit 13, the new approver identifier “Nanamoto Yamamoto” and its approver identifier are added from the storage unit 13. The ID “1235” of the record and the applicant identifier “Taro Tanaka” included in the work application information A101 of the record are read, and approval check information including them is transmitted to the approval checker (step S206).

  The transmitted approval check information is received by the approval checker terminal 6, and the names of the applicant and the approver are displayed on the display of the approval checker terminal 6. Then, if the approval checker thinks that the approver's selection is appropriate, leave it as it is, and if the approval checker thinks that the selection is not appropriate, the administrator of the work application processing apparatus 1 will receive the ID. You may tell that the selection of the approver regarding "1235" is not appropriate. As a result, the manager can, for example, stop the work corresponding to the application or cause the applicant to reselect the approver.

  Further, the approval request information transmitted from the work application processing apparatus 1 is received by the approver terminal 3 and displayed on the display of the approver terminal 3 as shown in FIG. In the display of FIG. 9, the contents of the work application information A101 and “Approve” and “Reject” buttons for requesting approval are displayed. In this specific example, it is assumed that the work application information A101 shown in FIG. 9 is approved. Therefore, the approver operates the mouse and clicks the “Approve” button. Then, the approver terminal 3 transmits the approval result information “approval” for approving the work application information and the received ID “1235” to the work application processing apparatus 1.

  The transmitted approval result information and the like are received by the approval result information receiving unit 19 of the work application processing apparatus 1 and passed to the approval result information accumulating unit 20 (step S103). Upon receiving the approval result information “approval” and the ID “1235”, the approval result information storage unit 20 adds the approval result information “approval” to the record of the ID “1235” stored in the storage unit 13 ( Steps S104 and S301). As a result, the information stored in the storage unit 13 is as shown in FIG. 7C.

  When the work application information transmitting unit (not shown) of the work application processing apparatus 1 detects that new approval result information is accumulated in the storage unit 13, is the approval result information “approved”? It is determined whether or not (step S302). In this case, since it is “approval”, the transmission unit reads the work application information A101 and the worker identifier “Kiichi Kimura” from the record to which the new approval result information is added, and the work application information A101. The work terminal “123456” used when logging in to the work target in the operation work according to the work application information A101 and the password are sent to the worker terminal 4 that is the transmission destination corresponding to the worker identifier “Kiichi Kimura”. (Step S303). The work account and password may be automatically generated in response to the approval of the work application information A101. In addition, it is assumed that the work account and the ID “1235” of the record corresponding to the work account are stored in association with each other in the work application processing apparatus 1. In addition, it is assumed that settings are made so that the work account can be logged in by the work account.

  The transmitted work application information A101 is received by the worker terminal 4. The worker identified by the worker identifier “Kiichi Kimura” (hereinafter, this worker may be referred to as the worker “Kimura Junichi”. The same applies to the people corresponding to other identifiers). Thus, the contents of the work application information A101 can be known, and the work for the server A is performed according to the work application information A101. That is, it is assumed that the worker “Keiichi Kimura” logs in to the server A, which is the information processing system to be worked, using the work account and the password at 22:00 on December 10, 2014. Then, it is assumed that the work contents applied with the work application information are sequentially executed. Then, in the server A, the work contents are sequentially recorded as shown in FIG. In the work record information of FIG. 10, the work account “123456” is included in the first line. When a series of work by the worker “Kimura Junichi” is finished, the work application processing apparatus 1 is notified that the work using the work account “123456” is finished. Then, the work record information receiving unit 21 of the work application processing apparatus 1 transmits a work record information transmission request corresponding to the work account “123456” to the server A. As a result, the work record information receiving unit 21 receives the work record information R101 shown in FIG. 10 (step S105) and passes it to the work record information storage unit 22. The work record information storage unit 22 adds the received work record information R101 to the record “1235” corresponding to the work account “123456” in the storage unit 13 (steps S106 and S401). As a result, the information stored in the storage unit 13 is as shown in FIG. 7D.

  When the confirmer identifier output unit 24 detects that new work record information has been accumulated in the storage unit 13 through a path (not shown), the ID “1235” of the record to which the new work record information is added from the storage unit 13 Then, the operator identifier “Keiichi Kimura” is read out, a plurality of checker identifiers are read out from the checker identifier storage unit 23, and the ID and the plurality of approver identifiers are transmitted to the destination corresponding to the operator identifier “Kiichi Kimura”. It transmits to a certain worker terminal 4 (step S402).

  The confirmer identifier or the like transmitted from the work application processing apparatus 1 is received by the worker terminal 4, and a screen for selecting the confirmer is displayed on the display of the worker terminal 4. Assume that the operator selects the confirmer identifier “Kenzo Matsumoto” from the pull-down menu and clicks the “OK” button on the screen as shown in FIG. Then, the worker terminal 4 transmits the selected confirmer identifier “Kenzo Matsumoto” to the work application processing apparatus 1 together with the ID “1235” received together with the plurality of confirmer identifiers.

  The transmitted confirmer identifier and the like are received by the confirmer selection receiving unit 25 of the work application processing apparatus 1 and passed to the work application information storage unit 12 (step S403). When the checker identifier “Kenzo Matsumoto” and the ID “1235” are received, the work application information storage unit 12 adds the checker identifier “Kenzo Matsumoto” to the record of the ID “1235” stored in the storage unit 13. It adds (step S404). As a result, the information stored in the storage unit 13 is as shown in FIG. 7E.

  When the confirmation request transmitting unit 26 detects that a new confirmer identifier has been accumulated in the storage unit 13, the new confirmer identifier “Kenzo Matsumoto” from the storage unit 13 and the record to which the confirmer identifier is added are recorded. The ID “1235”, the work application information A101 and the work record information R101 included in the record are read, and the confirmation request information including the work application information A101, the work record information R101, and the ID “1235” is set as the confirmer identifier “ It transmits to the confirmer terminal 5 which is a transmission destination corresponding to “Kenzo Matsumoto” (step S405). When the confirmation check information transmitting unit 30 detects that a new confirmer identifier is accumulated in the storage unit 13, the new confirmer identifier “Kenzo Matsumoto” and the confirmer identifier are added from the storage unit 13. The record ID “1235” and the worker identifier “Kiichi Kimura” included in the record are read, and the confirmation check information including them is transmitted to the confirmation checker (step S406).

  The transmitted confirmation check information is received by the confirmation checker terminal 7, and the names of the worker and the confirmer are displayed on the display of the confirmation checker terminal 7. If the confirmation checker thinks that the selection of the checker is appropriate, the confirmation checker leaves it as it is. You may tell that the selection of the confirmer regarding "1235" is not appropriate. As a result, for example, the manager can request another confirmer to confirm the ID “1235” or cause the worker to reselect the confirmer.

  Further, the confirmation request information transmitted from the work application processing apparatus 1 is received by the confirmer terminal 5 and displayed on the display of the confirmer terminal 5 as shown in FIG. In the display of FIG. 12, the contents of the work application information A101, the contents of the work record information R101, and “match” and “mismatch” buttons for requesting confirmation are displayed. In this specific example, it is assumed that it is determined that the work application information A101 and the work record information R101 shown in FIG. Therefore, the confirmer operates the mouse and clicks the “Align” button. Then, the confirmer terminal 5 transmits confirmation result information “match” indicating that the work application information and the work record information match, and the received ID “1235” to the work application processing apparatus 1.

  The transmitted confirmation result information and the like are received by the confirmation result information receiving unit 27 of the work application processing apparatus 1 and passed to the confirmation result information storage unit 28 (step S107). Upon receipt of the confirmation result information “match” and ID “1235”, the confirmation result information storage unit 28 adds the confirmation result information “match” to the record of ID “1235” stored in the storage unit 13 ( Step S108). As a result, the information stored in the storage unit 13 is as shown in FIG. 7F.

  It is assumed that the administrator of the work application processing apparatus 1 can access the information shown in FIG. Then, for example, by accessing the information in FIG. 7F, the approval of the work application information is performed by the approver “Sanrou Yamamoto”, the result is “approval”, and the operation work according to the work application information is performed. The result is the work record information R101, the confirmation of the work record information is performed by the confirmer “Kenzo Matsumoto”, and the result is “consistent”. . Further, the administrator or the like may be able to access the details of the work application information A101 and work record information R101.

  In this specific example, the case where the approver selection condition information and the confirmer selection condition information are not used has been described, but it goes without saying that the approver's selection reception using the information may be performed. For example, if the conditions of the approver or confirmer to be selected are defined by the conditions (for example, it is specified to select an approver of a position higher than the position of the selected person) In the approver identifier storage unit 14, as shown in FIG. 4D, the approver identifier may be stored in association with the job title. Further, as shown in FIG. 4E, the confirmer identifier storage unit 23 may store the confirmer identifier in association with the job title. In addition, when using the approver selection condition information and the confirmer selection condition information regarding such a position, the approver selection receiving unit 17 and the checker selection receiving unit 25 access a personnel database (not shown) and The position corresponding to the identifier and the position corresponding to the identifier of the selected person may be acquired, it may be determined whether the condition is satisfied, and reception may be performed according to the determination result.

  In this specific example, the case where a plurality of approver identifiers are output at the timing when the work application information is received has been described, but this need not be the case. A plurality of approver identifiers may be output at the timing when access from a person who selects the approver identifier is received after the work application information is received.

  Further, in this specific example, a case has been described where a plurality of confirmer identifiers are output at the timing when work record information is received, but this need not be the case. Multiple checker identifiers may be output after work record information has been received and at the timing of access from the person who selects the checker identifier, and multiple confirmations may be made before work record information is received. A person identifier may be output.

  As described above, according to the work application processing apparatus 1 according to the present embodiment, a plurality of approver identifiers stored in the approver identifier storage unit 14 and confirmation are selected in order to manually select the approver and the confirmer. There is an advantage that a plurality of confirmer identifiers stored in the person identifier storage unit 23 need not be maintained. That is, even if there are those who have already retired or moved to a department in the list of approvers or confirmers that are displayed, those who select approvers or confirmers are usually Therefore, it is not necessary to select such a person as an approver or confirmer. When an approver or a confirmer is selected manually, depending on the relationship between the approver and the approver or the confirmer, appropriate approval or confirmation may not be performed. For example, if the selected person selects an approver or confirmer who is his / her subordinate, the selected approver or confirmer should refrain from the superior who is the supervisor and should not approve it. It may be possible to approve the application information or confirm that the work record information that has not been properly executed is consistent. Therefore, by sending approval check information and confirmation check information to the approval checker and confirmation checker, it is possible to check whether such an inappropriate selection has been made and to prevent such fraud. Can be. In addition, by including the identifier of the selected person and the identifier of the selected person in the approval check information and confirmation check information, and not including work application information and work record information, there is a possibility of information leakage. Can be reduced.

  In the present embodiment, the case where the approver selection and the confirmer selection are performed according to the approver selection condition information and the confirmer selection condition information has been described. However, in at least one of the selections, The selection condition information may not be used. If the selection condition information is not used in both selections, the work application processing apparatus 1 may not include the selection condition information storage unit 15.

  In the present embodiment, the case where the confirmation check information is transmitted has been described, but this need not be the case. When the confirmation check information is not transmitted, the work application processing apparatus 1 may not include the confirmation check information transmission unit 30.

  Further, although the case has been described with the present embodiment where approval check information is transmitted, this need not be the case. When the approval check information is not transmitted, the work application processing apparatus 1 may not include the approval check information transmission unit 29.

  Further, in the present embodiment, a case has been described in which a confirmer is selected and a confirmation procedure by the selected confirmer is performed, but this need not be the case. When these processes are not performed, the work application processing apparatus 1 includes a work record information receiving unit 21, a work record information storage unit 22, a checker identifier storage unit 23, a checker identifier output unit 24, and a checker selection reception. The unit 25, the confirmation request transmission unit 26, the confirmation result information receiving unit 27, and the confirmation result information storage unit 28 may not be provided.

  In the above embodiment, each process or each function may be realized by centralized processing by a single device or a single system, or may be distributedly processed by a plurality of devices or a plurality of systems. It may be realized by doing.

  In the above embodiment, the information exchange between the components is performed by one component when, for example, the two components that exchange the information are physically different from each other. It may be performed by outputting information and receiving information by the other component, or when two components that exchange information are physically the same, one component May be performed by moving from the phase of the process corresponding to to the phase of the process corresponding to the other component.

  In the above embodiment, information related to processing executed by each component, for example, information received, acquired, selected, generated, transmitted, or received by each component In addition, information such as threshold values, mathematical formulas, addresses, and the like used by each constituent element in processing may be temporarily or for a long time held in a recording medium (not shown), even if not specified in the above description. Further, the storage of information on the recording medium (not shown) may be performed by each component or a storage unit (not shown). Further, reading of information from the recording medium (not shown) may be performed by each component or a reading unit (not shown).

  In the above embodiment, when information used by each component, for example, information such as a threshold value, an address, and various setting values used by each component may be changed by the user, Even if it is not specified in the description, the user may be able to change the information as appropriate, or may not be so. If the information can be changed by the user, the change is realized by, for example, a not-shown receiving unit that receives a change instruction from the user and a changing unit (not shown) that changes the information in accordance with the change instruction. May be. The change instruction received by the receiving unit (not shown) may be received from an input device, information received via a communication line, or information read from a predetermined recording medium, for example. .

  In the above embodiment, when two or more components included in the work application processing apparatus 1 have communication devices, input devices, etc., the two or more components have a physically single device. Or may have separate devices.

  In the above-described embodiment, each component may be configured by dedicated hardware, or a component that can be realized by software may be realized by executing a program. For example, each component can be realized by a program execution unit such as a CPU reading and executing a software program recorded on a recording medium such as a hard disk or a semiconductor memory. At the time of execution, the program execution unit may execute the program while accessing the storage unit or the recording medium. In addition, the software which implement | achieves the work application processing apparatus 1 in the said embodiment is the following programs. In other words, this program is information indicating an operation work for the information processing system, and an approver identifier storage in which a plurality of approver identifiers for identifying an approver who approves work application information that is application work application information is stored. A computer that can access the department, a work application information reception part that receives work application information, a work application information storage part that stores work application information received by the work application information reception part, an approver identifier according to the application of the operation work An approver identifier output unit that outputs a plurality of approver identifiers stored in the storage unit, and one or more approver identifiers that identify an approver who approves work application information according to the output of the plurality of approver identifiers Approver selection accepting unit that accepts selection of the approver, Approver identified by one or more approver identifiers accepted by the approver selection accepting unit Approval result information indicating whether the work application information has been approved in response to the transmission of the approval request information by the approval request transmission unit that transmits the approval request information that is information for requesting approval of the work application information. For receiving the approval result information from the approver, and the approval result information storage unit for storing the approval result information received by the approval result information reception unit in association with the work application information corresponding to the approval result information It is.

  In the program, the functions realized by the program do not include functions that can be realized only by hardware. For example, functions that can be realized only by hardware such as a modem and an interface card in a reception unit that receives information, a transmission unit that transmits information, and an output unit that outputs information are included in at least the functions realized by the program. Absent.

  Further, this program may be executed by being downloaded from a server or the like, and a program recorded on a predetermined recording medium (for example, an optical disk such as a CD-ROM, a magnetic disk, a semiconductor memory, or the like) is read out. May be executed by Further, this program may be used as a program constituting a program product.

  Further, the computer that executes this program may be singular or plural. That is, centralized processing may be performed, or distributed processing may be performed.

  FIG. 13 is a schematic diagram showing an example of the appearance of a computer that executes the program and realizes the work application processing apparatus 1 according to the embodiment. The above-described embodiment can be realized by computer hardware and a computer program executed on the computer hardware.

  In FIG. 13, a computer system 900 includes a computer 901 including a CD-ROM drive 905, a keyboard 902, a mouse 903, and a monitor 904.

  FIG. 14 is a diagram showing an internal configuration of the computer system 900. In FIG. 14, in addition to the CD-ROM drive 905, a computer 901 is connected to an MPU (Micro Processing Unit) 911, a ROM 912 for storing a program such as a boot-up program, and the MPU 911. A RAM 913 that temporarily stores and provides a temporary storage space, a hard disk 914 that stores application programs, system programs, and data, and a bus 915 that interconnects the MPU 911, the ROM 912, and the like are provided. The computer 901 may include a network card (not shown) that provides connection to a LAN, WAN, or the like.

  A program that causes the computer system 900 to execute the function of the work application processing apparatus 1 according to the above-described embodiment may be stored in the CD-ROM 921, inserted into the CD-ROM drive 905, and transferred to the hard disk 914. Instead, the program may be transmitted to the computer 901 via a network (not shown) and stored in the hard disk 914. The program is loaded into the RAM 913 when executed. The program may be loaded directly from the CD-ROM 921 or the network. Further, the program may be read into the computer system 900 via another recording medium (for example, a DVD) instead of the CD-ROM 921.

  The program does not necessarily include an operating system (OS) or a third-party program that causes the computer 901 to execute the functions of the work application processing apparatus 1 according to the above-described embodiment. The program may include only a part of an instruction that calls an appropriate function or module in a controlled manner and obtains a desired result. How the computer system 900 operates is well known and will not be described in detail.

  Further, the present invention is not limited to the above-described embodiment, and various modifications are possible, and it goes without saying that these are also included in the scope of the present invention.

  As described above, according to the work application processing apparatus and the like according to the present invention, an effect that the maintenance load such as the approver identifier is reduced can be obtained, and it is useful, for example, as an apparatus that performs processing related to work application information.

DESCRIPTION OF SYMBOLS 1 Work application processing apparatus 11 Work application information reception part 12 Work application information storage part 13 Storage part 14 Approver identifier storage part 15 Selection condition information storage part 16 Approver identifier output part 17 Approver selection reception part 18 Approval request transmission part 19 Approval result information accepting unit 20 Approval result information accumulating unit 21 Work record information accepting unit 22 Work record information accumulating unit 23 Confirmer identifier storage unit 24 Confirmer identifier output unit 25 Confirmer selection accepting unit 26 Confirmation request transmitting unit 27 Confirmation result information Reception unit 28 Confirmation result information storage unit 29 Approval check information transmission unit 30 Confirmation check information transmission unit

Claims (13)

Information indicating an operation work for the information processing system, a work application information receiving unit that receives work application information that is information of an application for the operation work,
A work application information storage unit for storing the work application information received by the work application information reception unit;
An approver identifier storage unit that stores a plurality of approver identifiers for identifying approvers that approve work application information;
An approver identifier output unit that outputs a plurality of approver identifiers stored in the approver identifier storage unit in response to an operation work application;
In response to the output of the plurality of approver identifiers, an approver selection receiving unit that receives selection of one or more approver identifiers that identify approvers that approve work application information;
Approval request information, which is information for requesting approval of work application information that is an approval target of the approver, is transmitted to an approver identified by one or more approver identifiers received by the approver selection reception unit. An approval request transmitter,
An approval result information receiving unit that receives approval result information indicating whether or not work application information has been approved in response to transmission of approval request information by the approval request transmitting unit;
A work application processing apparatus comprising: an approval result information storage unit that stores the approval result information received by the approval result information reception unit in association with work application information corresponding to the approval result information. A work record information receiving unit that receives work record information indicating a record of operation work performed on the information processing system in accordance with work application information indicated by the approval result information stored by the approval result information storage unit When,
A work record information storage unit that stores the work record information received by the work record information reception unit in association with work application information corresponding to the work record information;
A confirmer identifier storage unit in which a plurality of confirmer identifiers for identifying confirmers for confirming work record information are stored;
A confirmer identifier output unit that outputs a plurality of confirmer identifiers stored in the confirmer identifier storage unit;
A confirmer selection accepting unit that accepts selection of one or more confirmer identifiers for identifying a confirmer who confirms work record information in response to the output of the plurality of confirmer identifiers;
Confirmation request information, which is information for requesting confirmation of work record information to be confirmed by the confirmer, is transmitted to the confirmer identified by the one or more confirmer identifiers received by the confirmer selection receiving unit. A confirmation request transmission unit;
A confirmation result information receiving unit that receives confirmation result information indicating a confirmation result related to work record information from a confirmer in response to transmission of confirmation request information by the confirmation request transmitting unit;
The work application process according to claim 1, further comprising: a confirmation result information accumulating unit that accumulates the confirmation result information received by the confirmation result information receiving unit in association with work application information corresponding to the confirmation result information. apparatus. An approval check for transmitting approval check information, which is information related to selection of an approver identified by one or more approver identifiers received by the approver selection receiving unit, to an approval checker other than the approver The work application processing apparatus according to claim 1, further comprising an information transmission unit. The approval checker is identified by an approver identifier that is not one or more approver identifiers received by the approver selection receiving unit among a plurality of approver identifiers stored in the approver identifier storage unit. The work application processing apparatus according to claim 3, wherein the work application processing apparatus is one of approvers. The work application information includes an applicant identifier for identifying an applicant who performs an application,
The approver selection accepting unit accepts selection by the applicant of one or more approver identifiers,
The approval check information includes one or more approver identifiers received by the approver selection reception unit, and an applicant identifier included in work application information that is an approval target of the approver identified by the approver identifier. The work application processing apparatus according to claim 3 or 4, which is information including Confirmation check for transmitting confirmation check information, which is information related to selection of a confirmer identified by one or more confirmer identifiers received by the confirmer selection accepting unit, to a confirmation checker other than the confirmer The work application processing apparatus according to claim 2, further comprising an information transmission unit. The confirmation checker is identified by a checker identifier that is not one or more checker identifiers selected by the checker selection receiving unit among the plurality of checker identifiers stored in the checker identifier storage unit. The work application processing apparatus according to claim 6, wherein the work application processing apparatus is one of the confirmers. In association with the work record information accumulated by the work record information storage unit, a worker identifier for identifying a worker who has performed an operation work according to the work record information is stored,
The confirmer selection accepting unit accepts selection of one or more confirmer identifiers by an operator,
The confirmation check information includes one or more confirmer identifiers received by the confirmer selection accepting unit, a worker identifier corresponding to work record information that is a confirmation target of the confirmer identified by the confirmer identifier, The work application processing apparatus according to claim 6 or 7, which is information including: Further comprising a selection condition information storage unit for storing approver selection condition information, which is information indicating conditions relating to the selection of the approver,
The approver identifier output unit also outputs the approver selection condition information,
The work application processing apparatus according to claim 1, wherein the approver selection receiving unit receives selection of one or more approver identifiers according to a condition indicated by the approver selection condition information. The work application processing apparatus according to any one of claims 1 to 9, wherein the work application processing apparatus is different from an information processing system that is a target of an operation work. The work application processing apparatus according to claim 2, wherein the work record information receiving unit receives work record information from an information processing system that is a target of an operation work. Approver identifier for identifying an approver who approves the work application information, which is information indicating the operation work for the work application information receiving unit, the work application information storage unit, and the information processing system Are processed using an approver identifier storage unit, an approver identifier output unit, an approver selection reception unit, an approval request transmission unit, an approval result information reception unit, and an approval result information storage unit. The work application processing method
The work application information receiving unit, a work application information receiving step for receiving work application information;
The work application information accumulation unit accumulates the work application information accepted in the work application information acceptance step,
The approver identifier output unit outputs an plurality of approver identifiers stored in the approver identifier storage unit in response to an application for operation work; and
The approver selection accepting unit accepting a selection of one or more approver identifiers for identifying an approver who approves work application information according to the output of the plurality of approver identifiers;
Information for requesting approval of the work application information that is the approval target of the approver from the approver identified by the one or more approver identifiers selected by the approval request transmission unit in the approver selection reception step. An approval request sending step for sending approval request information,
An approval result information receiving unit that receives approval result information indicating whether or not work application information has been approved in response to transmission of the approval request information in the approval request transmitting step;
An approval result information storage step in which the approval result information storage unit stores the approval result information received in the approval result information reception step in association with work application information corresponding to the approval result information. Application processing method. This is information indicating the operation work for the information processing system, and is accessible to an approver identifier storage unit that stores a plurality of approver identifiers for identifying an approver who approves work application information that is application information of the operation work. Computer
Work application information reception part for receiving work application information,
A work application information storage unit for storing the work application information received by the work application information reception unit;
An approver identifier output unit that outputs a plurality of approver identifiers stored in the approver identifier storage unit in response to an application for operation work,
An approver selection accepting unit that accepts selection of one or more approver identifiers for identifying an approver who approves work application information according to the output of the plurality of approver identifiers,
Approval request information, which is information for requesting approval of work application information that is an approval target of the approver, is transmitted to an approver identified by one or more approver identifiers received by the approver selection reception unit. Approval request transmitter,
An approval result information receiving unit that receives approval result information indicating whether or not work application information has been approved in response to transmission of the approval request information by the approval request transmitting unit;
A program for causing the approval result information received by the approval result information receiving unit to function as an approval result information accumulating unit for accumulating in association with work application information corresponding to the approval result information.

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