JP2014106902A - Patrol task support system, portable terminal and patrol task support method - Google Patents

Abstract

[PROBLEMS] To equalize the quality of patrol work by guards.
A traveling area is divided into a plurality of unit inspection areas, an area identification index is set for each unit inspection area, and the area identification index is recognized by a portable terminal carried by a security guard. Support patrol work. The portable terminal associates and stores information on the unit inspection area corresponding to each area identification index, and sets a lower limit time necessary for performing inspection on the unit inspection area currently being inspected. When the security guard recognizes the area identification index with the mobile terminal, if the inspection time for the unit inspection area corresponding to the area identification index is less than the lower limit time, it is not determined that the inspection is completed.
[Selection] Figure 2

Description

  The present invention relates to support for a patrol operation in which an identification index is arranged for each of a plurality of inspection areas and the inspection items in the corresponding inspection area are supported based on each identification index.

  In security companies, etc., security guards regularly visit the property on the premises and buildings entrusted with patrols and conduct inspections to check for abnormalities. In such a patrol work, the guards read the patrol manual in advance, the order of the target property, the position of the inspection point during the inspection, the inspection item associated with the inspection point (the inspection item near the inspection point) To remember. Then, the patrol work is performed according to the memory. Here, the reason why the traveling manual is not carried is to prevent the contents of the traveling manual from leaking to the outside.

  The security guard carries a portable device called a patrol recorder to record the inspection status at the inspection point. On the other hand, a key having unique identification information called a clock key is arranged in each inspection area. The security guard inserts the time key into the patrol recorder and turns the time key when the inspection of the inspection item at the inspection point near one inspection area is completed. As a result, the identification information indicating the inspection area at that time and the time are recorded on the patrol recorder. In this way, the security guard inserts the clock key into the patrol recorder in each inspection area, and outputs the contents of the patrol recorder to paper or a PC at the end of the work, so that the inspection work for each inspection area is performed normally. It is confirmed that the inspection has been completed at the target property such as the site or building, and the patrol work has been completed normally.

  In Patent Document 1, in equipment inspection, when the equipment ID is received from the wireless tag attached to the equipment at the mobile terminal carried by the inspection staff, the inspection content is displayed from the server to the mobile terminal, and the inspection staff Indicates that the inspection result is input, the inspection content is compared with the set inspection content, and the result is displayed on the display device.

  Patent Document 2 shows that the data management device transfers equipment inspection information including a circulation order to the portable device and sequentially displays the objects to be visited every time the “next point” is touched on the screen. Has been.

Japanese Patent Laid-Open No. 10-222543 JP 2001-159916 A

  In the method using the patrol recorder, it is necessary to know in advance the order of inspection of the target property, the position of the inspection location during inspection, inspection items, and the like. In addition, although the reference time for inspection is set in the patrol work, the initial patrol work is less efficient for new security guards than experienced guards, and it takes more time than necessary. In many cases, the reference time is exceeded. In addition, even guards who have some experience can vary in the time required for patrol work due to differences in age, personality, physique, etc., and may be significantly less than the reference time.

  Further, by using the devices as disclosed in Patent Documents 1 and 2, the inspection guide becomes easy to understand, and it is possible to confirm that the inspection has been performed at the location to be inspected. However, even if Patent Documents 1 and 2 are used for a patrol work, it is not possible to confirm whether or not the patrol work has been performed in an appropriate time. Under such circumstances, a further improved system that can be used for patrol work has been desired.

The present invention is an area identification index provided to indicate the unit inspection area for each of a plurality of unit inspection areas into which the traveling area is divided, and a portable terminal that can be carried by a guard and recognize the area identification index, The mobile terminal includes a storage unit that stores information relating to a unit inspection area corresponding to each area identification index, and a timing unit that measures the inspection time of the unit inspection area. And an inspection determination means for determining completion of inspection for the unit inspection area and storing an inspection record in the storage unit, and the storage unit stores a lower limit time to be inspected for each unit inspection area. And the inspection determining means does not determine that the inspection is completed when the inspection time of the immediately preceding inspection area is less than the lower limit time when recognizing the area identification index.
In addition, the portable terminal includes a display unit that displays information about an inspection item of a unit inspection area currently being inspected, and the inspection determination unit recognizes the area identification index,
When it is determined that the inspection is completed, the display on the unit inspection area to be inspected next is allowed to be displayed on the display means, and when it is not determined that the inspection is completed, the unit inspection area to be inspected next is checked. Display of inspection items on the display means is prohibited.
The portable terminal further includes inspected information input means for inputting inspected information for each inspection item, and the inspection determination means corresponds to the area identification index when recognizing the area identification index. When inspected information is input to all inspection items for the unit inspection area, it is determined that the inspection is completed, and inspected information is input to one or more of the inspection items for the corresponding unit inspection area. If not, it is not determined that the inspection has been completed.
Moreover, the said inspection determination means displays the inspection item which should be inspected again about the inspection item of the said unit inspection area on the said display means, when not determining with the said inspection completion | finish.

  By setting the lower limit time to be inspected for each unit inspection area of the patrol work and judging the end of inspection by comparing the time required for inspection with the lower limit time, the security guard can perform appropriate inspection for the inspection area and The quality of patrol work for each employee can be made uniform, and a trail of reliable inspections can be provided to customers entrusted with patrol security.

It is a figure which shows the image of patrol work. It is a figure which shows the structure of a portable terminal. It is a flowchart which shows the process of a portable terminal. It is a figure which shows a computer terminal. It is a flowchart which shows the process of the computer terminal installed in an inspection area.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

<First Embodiment>
FIG. 1 is a diagram showing an outline of the patrol work in this embodiment. The guard 1 possesses the portable terminal 2 and performs a patrol work. In the patrol work, the security company creates a patrol manual based on a contract with the customer in advance. In the traveling manual, a section (touring area) to be visited is divided into a plurality of inspection areas (also simply referred to as areas). In accordance with this, in each inspection area, an identification index indicating the inspection area is arranged at a predetermined location such as a wall surface. In this embodiment, an example in which an RFID tag is used as an identification index will be described. However, a one-dimensional or two-dimensional barcode may be used. In each inspection area, there are places to be inspected, such as windows, safes, and ashtrays. These places to be inspected are extracted in advance as "inspection points", and the contents to be inspected at these inspection points are circulated as "inspection items". Reflected in the manual. For example, if the “inspection point” is “ashtray”, “inspection item” such as “the butt is completely extinguished” is set in the traveling manual.

  In FIG. 1, in this example, identification indicators are arranged corresponding to five inspection areas. The inspection area includes area 1 (section of identification index A to identification index B), area 2 (section of identification index B to identification index C), area 3 (section of identification index C to identification index D), and area 4 (identification). The section of index D to identification index E) and area 5 (section of identification index E to identification index F), and the guards patrol these inspection areas. In each inspection area, an appropriate inspection time is set when performing inspection between each identification index. In other words, a minimum time (for example, 5 minutes) necessary for performing the inspection is set. If the inspection time does not reach this lower limit time, it means that the patrol time is too short, and it is necessary to instruct the guards that the patrol should be carried out more carefully. In addition, an upper limit time (for example, 15 minutes) necessary to perform the inspection is set. If the inspection time exceeds this upper limit time, it means that the patrol time is too long, and it is necessary to instruct the guards to make the patrol more quickly. These inspection times are appropriately set individually according to the distance between the identification indexes and the number of inspection items.

In area 1, an identification index A indicating the start of inspection area 1 is arranged, and there are inspection points “A to D”. Inspection items are set in advance corresponding to these inspection points. The guards inspect the inspection points along these inspection items. For example, “A, C” of the inspection point is a window, and the inspection item is set to confirm that the window is closed and locked. The inspection point “I” is a lighting fixture, the inspection item is a confirmation that the lighting fixture has been turned off, and the inspection point “D” is a copy machine, and the power-off confirmation is set as an inspection item.
The identification index B is a confirmation point for the end of the inspection of area 1 and indicates the start of area 2 which is the next inspection area. In area 2, there is an inspection point “OK”, and the identification index C is associated with a check point for completion of inspection in area 2 and the start of area 3. In area 3, there is an inspection point “Ki-shi”, and after that, an identification index D associated with the start of area 3 as a confirmation point for the end of inspection in area 3, and inspection in area 4 There is a point “s”, an identification index E associated with the start of area 5 as a confirmation point for the end of inspection in area 4, and area 5 has a check point “set”. An identification index F associated with the check point 5 at the end of the inspection is arranged. The inspection point “Ki, Se” is a door and the inspection item is door closing and locking, and the inspection point “K” is a safe and the inspection item is confirmation and inspection for door closure and locking and other abnormalities The item “Chi” is an ashtray, and the check item is set for confirmation such as processing of butts.

  Here, the guard 1 carries the portable terminal 2 and uses this portable terminal 2 to provide patrol work support. In this example, RFID tags such as NFC (Near Field Communication) tags storing unique identification information can be adopted as the identification indexes A to F. The portable terminal 2 is equipped with an NFC tag reader function, and the identification information is read by placing the portable terminal 2 over the NFC tag by short-range communication. The identification index only needs to store identification information indicating which area is the identification mark.

<Configuration of mobile terminal>
FIG. 2 shows a configuration example of the mobile terminal 2. The mobile terminal 2 can employ a smartphone or a mobile phone. However, any information terminal that is portable, has a communication function, an information processing function, an identification index reading function, and can store and execute various application programs. Such a device may be used.

The communication control unit 10 includes various wired interfaces and wireless interfaces, and is connected to a network via a connector or connected to a network via an antenna. The network may be an intranet or the Internet.
The communication control unit 10 is connected to the processing unit 12. The processing unit 12 includes a CPU, a ROM, a RAM, and the like, and performs various types of information processing. A storage unit 14, a display 16, an input unit 18, a reading unit 19, and a timer unit 20 are connected to the processing unit 12.
The storage unit 14 includes a flash memory and a hard disk, and stores various data, application programs, and the like. At the start of patrol, data required for patrol work is downloaded from the monitoring center server computer and temporarily stored.
The display 16 functions as a display unit and performs various displays under the control of the processing unit 12.

The input unit 18 functions as an information input unit, and includes an input button, a touch panel provided on the front surface of the display 16, and the like, and is used for inputting various data.
The reading unit 19 functions as a reading unit for reading area information from the identification index. For example, when an NFC tag is adopted as an identification index, it functions as a tag reader that transmits and receives radio waves of a predetermined frequency and reads information from the NFC tag. In addition, when a one-dimensional or two-dimensional barcode is adopted as an identification index, it functions as an imaging unit that acquires an image with a camera or the like.
Then, when the identification information specific to each identification index is acquired from the identification index, the identification index instructs the comparison with the table in which the identification information temporarily stored in the storage unit 14 is associated with the inspection area being visited. It is determined whether or not the inspection area has been inspected. Here, the inspection area indicated by the identification index is the inspection area immediately before the identification index is read, and it is determined whether or not the inspection of the inspection area is completed.

In the table in which the identification information and the inspection area are associated with each other, the inspection area to be inspected after reading the identification index and the inspection area to be inspected before reading the identification index are stored in association with each other.
The timer 20 includes a clock that acquires the current time. And it has a counter which time-measures the elapsed time from the time when the reading part 19 read the identification parameter | index as inspection time of the unit inspection area by a guard. In the following explanation, an example is described in which the time of inspection of the area is mainly measured by a counter that counts from the time when the identification index is read, but the time when the identification index is read is stored and the time difference is stored. You may make it obtain | require inspection time from.

<Identification index>
As described above, when the portable terminal 2 capable of NFC communication is used as the identification indexes A to F, an NFC tag can be used as the identification index. The NFC tag is activated by radio waves from the mobile terminal 2 and transmits predetermined identification information (information indicating an inspection area) stored therein to the mobile terminal 2. Needless to say, an RFID tag other than NFC can be used.
The identification index is not limited to an RFID tag such as an NFC tag, and various types can be adopted. For example, a one-dimensional or two-dimensional barcode can be used as an identification index. These barcodes function as an identification index by optically reading from a camera mounted on the mobile terminal 2.

<Use of mobile devices for patrol work>
In the present embodiment, the mobile terminal 2 displays an image of inspection points and inspection items on the display 16 and guides the inspection. On the other hand, as described above, the identification index arranged in each area can simply provide identification information. In this case, it is necessary to store the entire data of the patrol work before the patrol start by the guard 1 in the mobile terminal 2 carried by the guard. The use of the mobile terminal 2 in such a case will be described.

  First, from the server computer (monitoring center) of the security system that manages the entire security including the patrol work, data related to the inspection of all the inspection areas necessary for the patrol work on the portable terminal 2 (for all the inspection areas included in the patrol area) Download inspection points, information on inspection items at inspection points, and standard inspection times (lower limit time, upper limit time) for each inspection area. For example, a terminal device connected to a server computer is installed in the waiting area of the security guard 1, and data is downloaded to the mobile terminal 2 through communication between the terminal device and the mobile terminal 2. As a result, the entire instruction for the patrol work is stored in the storage unit 14 of the portable terminal 2, but the entire instruction is not displayed. And the guard 16 is instruct | indicated on the display 16 to go to the place where the identification parameter | index A which is the area 1 to visit first is arrange | positioned.

The guard 1 goes to the place where the identification index A is arranged and reads the identification information of the identification index A. The reading unit 19 reads this identification information, and the processing unit 12 stores the inspection start time of the inspection area 1 in the storage unit 14 and starts measuring the inspection time by the time measuring unit 20. At the same time, the inspection points and inspection items of the inspection area (area 1) associated with the read identification information are read from the storage unit 14, and guidance on the inspection points and inspection items of area 1 to be inspected from now on is provided on the portable terminal. 2 is displayed on the display 16.
The display 16 displays the inspection points in the area 1 and their inspection items individually from the position on the front of the tour route, or displays all inspection points and inspection items in the area 1 in a list format. Is done. Alternatively, a map of the traveling area may be displayed, inspection points may be displayed on the map, and inspection items at the inspection points may be displayed as a list when each inspection point is touched on the touch panel. Furthermore, auxiliary means such as displaying a photograph of the inspection point may be prepared so that an inexperienced guard can easily see the inspection point.

Each check item displayed on the display 16 displays a check column for identifying whether or not the check has been completed on a part of the screen, and this is touch input from the input unit 18 realized by a touch panel. In this way, it is possible to input inspected inspection items at one inspection point. In addition, it is also preferable to paste inspected indicators such as barcodes at locations corresponding to the inspection items and input the inspection items inspected by reading them from the reading unit 19 of the mobile terminal 2. . The inspected indicator may be an NFC tag or the like, and various types can be adopted.

In this case, the guard 1 inputs a check that has been inspected into the check column of the inspection item of the inspection point every time inspection is performed on the inspection item at each inspection point. Furthermore, when the inspection order of inspection points is set in advance, if the order of checked inspections is different, i.e., when an inspection point is skipped and an attempt is made to check the check box for the next inspection point, The check may not be input. In this case, it may be displayed that the inspection for the inspection item at the previous inspection point has not been completed.

  In addition, about the identification parameter | index A operated at the time of the inspection start of a patrol area, you may serve as the server computer of the standby place mentioned above. In this case, communication with the server computer is reading of the identification index A, and the mobile terminal 2 displays the guidance for area 1 when data is downloaded from the server computer, and the inspection start time for area 1 is displayed. The time is stored in the portable terminal 2 and the time measuring unit 20 starts measuring the inspection time of the area 1.

  When the inspection of the area 1 is completed, the guard 1 goes to the place where the identification index B is arranged and reads the identification information of the identification index B from the reading unit 19 of the portable terminal 2. When the identification information is read, the mobile terminal 2 determines whether the inspection time of the area 1 that is the inspection area immediately before being associated with the identification index B exceeds the lower limit time set for the area 1. . If the inspection time in area 1 does not exceed the lower limit time, it is determined that the inspection time is too short and it is not determined that the inspection is completed.

In this case, an instruction to prompt the inspection of area 1 is given again. For example, the inspection completion record of the previous identification index (reading record of the identification index A for area 1) is deleted, and the identification index is recognized and re-executed. Alternatively, all of the inspected input results for the inspection item are reset, and the inspection item is displayed on the display 16 so as to inspect the inspection point again. In this case, the timekeeping unit 20 also resets the inspection time during the timekeeping. Alternatively, depending on the difference between the inspection time and the lower limit time, an important inspection point may be selected from the inspection items and reinspected. That is, when there are a plurality of inspection points or inspection items in the area, priorities for importance are set in advance for the inspection points or inspection items in terms of safety.
In this case, the inspection time during the time counting by the time measuring unit 20 may not be reset.

The security guard 1 checks the inspection items redisplayed on the display 16 of the mobile terminal 2 and performs an inspection, and then reads the identification index again.

In addition, regarding the determination of the end of inspection, when the mobile terminal 2 reads the identification information, in addition to the determination of the inspection time as described above, if there is an inspection item for an uninput inspection point, it is not determined that the inspection is complete. You may do it. This determination is performed for each of the case where the identification index is first read and the case where the identification index is read after the re-inspection is instructed.

When the inspection time exceeds the lower limit time, the mobile terminal 2 determines that the inspection for all inspection items in the area 1 is completed. At this time, it is determined whether or not the upper limit time has been exceeded, and if so, a warning may be displayed on the display 16 indicating that the guard is spending more time than necessary for inspection. .

  The portable terminal 2 permits the display of the inspection items of the inspection points in the area 2 by the determination of the end of the inspection, and the guidance of the inspection items of the inspection points in the area 2 starts. When it is determined that the inspection of the area 1 is completed, the portable terminal 2 stores the inspection confirmation time when the identification information is read, and resets the inspection time in the time measuring unit 20 in the area 1. Start measuring the inspection time at. Even when the inspection time does not reach the lower limit time when the identification index is read, the reading time is stored. By memorizing this time, it is possible to give instructions to the guards afterwards.

  As described above, when the mobile terminal 2 reads the identification index associated with one area, the inspection can be performed in an appropriate inspection time in the area, and the inspection item of the inspection point can be inspected. Leakage can be reliably prevented. In the above description, the inspection end time is determined by comparing the inspection time in the inspection area with the lower limit time set in the area, but there is also a restriction on the input time interval of the checked check at each inspection point. You may make it provide. For example, if the time interval for inputting the checked check from the input unit 18 is less than or equal to a predetermined time for each check item, the checked input is disabled. Thereby, it can record that the guard is carrying out a proper patrol. Further, as a simpler configuration, even if an inspection check input function is not provided, if the inspection time does not exceed the lower limit time, the inspection items in the next area may not be displayed. That is, if it is not determined that the inspection has been completed, the security guard cannot carry out the inspection of the next area, and therefore intends to properly carry out the inspection time.

  Such processing is similarly performed in other areas. The security guard 1 inspects the inspection items of the inspection points in each area in the order guided by the mobile terminal 2, reads the corresponding identification index when the inspection of each area is completed, and the mobile terminal 2 ends the inspection. The determination and the time are recorded.

  In this way, when the security guard tries to read the identification index of the corresponding area with the portable terminal 2, if the inspection time during the timekeeping by the timekeeping unit 20 does not exceed the lower limit time set for each inspection area, Do not judge the end of inspection in the area. Accordingly, since the system can check the inspection points at the time of patrol in an appropriate time, the variation among the guards is reduced, and as a result, a uniform and high-quality patrol service can be provided. In addition, since it is possible to notify the security guard when the identification index is read when the inspection index is read, it is possible to save the trouble of repeating the inspection again after all the inspections are completed. Further, since the inspection completion can be recorded for the inspection item, it can be shown to the customer who has entrusted the patrol security to the security company that the inspection has been performed.

<Processing by mobile terminal>
The operation of the portable terminal 2 at the time of inspection by the security guard 1 will be described based on the flowchart of FIG.

  First, traveling work data is downloaded from the monitoring center system to the portable terminal 2 for all areas where the traveling work is performed, and stored in the storage unit 14 of the portable terminal 2 (S11). The patrol data includes inspection points and inspection items for each inspection area, a lower limit time, an upper limit time, and the like for each area. Thereafter, the operation of the inspection area is started (for example, the identification information of the identification index A is read) to start the inspection time (S12), and the inspection item of the first inspection point of the area to be inspected is started. The contents are displayed on the display 16 (S13).

  In this state, the input from the input unit 18 is accepted, and when the input is an input that has been inspected, that is, an input to the check item check column (S14-Yes), the contents of the inspection item at the inspection point are updated. (S15), the process returns to S13, and the contents of the updated inspection item of the inspection point are displayed. On the other hand, if the input is not a checked input, it is determined whether or not an identification index is input from the reading unit 19 (S16). If the determination is NO, the current input has nothing to do with this process, so the process returns to S14 and waits for an inspected input while continuing to display the inspection item at the inspection point.

  If the determination in S16 is YES, it is determined from the information recorded in the portable terminal 2 whether all the point items in the area have been inspected (S17). This is performed depending on whether or not the security guard 1 has entered the check item check field. The determination in S17 is performed in the processing unit 12 of the mobile terminal 2, and the processing unit 12 functions as an inspection determination unit.

  If the determination in S17 is NO, the inspection item of the inspection point to be displayed is updated to an uninspected item (S18), and the process returns to S13. In addition, when there are a plurality of unchecked items, it is also preferable to display all of them.

  In S17, in the case of YES, it is determined whether or not the inspection time being timed by the time measuring unit 20 exceeds the lower limit time set for the area (S19). If YES in S19, the end of inspection of the area is recorded along with the time (S21). In S19, in the case of NO, it means that the lower limit time for the area is not reached, so it is not determined that the inspection of the equivalent area is finished. In this case, a display for prompting another inspection is performed (S20). At this time, the timekeeping unit 20 may reset the inspection time during the timekeeping and the input result of the inspected input so that the area is inspected from the beginning. Further, the inspection time during the timekeeping and the input result of the inspected input may not be reset, but an important inspection point may be selected and displayed for reinspection.

  Next, it is determined whether inspection for all areas has been completed based on whether inspection completion has been input for each area (S22). In this determination, in the case of NO, the inspection time during the time counting by the time measuring unit 20 is reset to 0, and the re-time counting is started (S23). Then, the inspection item at the inspection point to be displayed is updated to that of the next area (S24), and the process returns to S13. If it is determined in S22 that the inspection end has been input for all the inspection areas, the inspection end of the inspection area is determined, and the inspection end information recorded in each inspection area is associated with the end information of the inspection. .

  In this way, display control of the inspection items of the inspection points for each area in the portable terminal 2 is performed. In particular, when reading the identification information of the identification index arranged in each area, it is possible to check whether the inspection time of the area is appropriate. In addition, by recording the reading time of the identification information of the identification index at that time, it is possible to perform a reliable check of the patrol work. Further, in the above-described embodiment, the reading of the identification index by the reading unit 19 by the portable terminal 2 is always possible, and the inspection end is not recorded unless the inspection time during the time measurement of the identification index exceeds the lower limit time, Furthermore, although the example which prohibits the display of the inspection item of the next area was demonstrated, it may be made to prohibit starting of the reading part 19 of the portable terminal 2 instead, if inspection time does not exceed the minimum time. Good. Thus, if the inspection time of the area is not appropriate, the identification index cannot be read by the mobile terminal 2, and it is possible to prompt the inspection items to be inspected at an appropriate time.

<Modification>
"Changing patrol route"
Here, since it is easy for an outsider to foresee that the circulation route is always the same, it is preferable to change it appropriately. Therefore, it is preferable to change the order of the areas to be visited (circulation route) as appropriate (for example, every time).

  In this embodiment, the area to be visited next is displayed on the mobile terminal 2 by reading the identification information of the identification index. Therefore, the displayed area may be changed as appropriate. For example, first, the reading of the identification information of the identification mark A is instructed, and by reading the identification information of the identification mark A, the inspection of not the area 1 but another area is guided. Further, after the inspection of the area is completed, the next area is guided by reading the identification information of the identification index arranged at the end of the area. Such a change can be easily performed by changing the data about the inspection downloaded to the portable terminal 2. This improves security because it is not always a fixed path.

  It should be noted that the data about the patrol work (including the data about the patrol route) is created by the server computer of the monitoring center. For the cyclic route, a route that is too inefficient is excluded, but it is preferable to use as many patterns as possible. And it is preferable to select and determine a cyclic route at random from routes stored in advance. In this way, the server computer of the monitoring center functions as a cyclic route determination unit. Further, the processing unit 12 of the mobile terminal 2 may function as a tour route determination unit. In this case, the traveling work data supplied from the server computer includes information on a plurality of routes, and the mobile terminal 2 selects one of them. Further, since the traveling route may be set across adjacent areas, the lower limit time and the upper limit time for each area are set in consideration of the travel time.

“It is not possible to output patrol data and contents outside without administrator approval”
When the patrol work as described above is completed, the contents of the patrol work may be transferred to an external device through an approval act of an administrator who manages the guard 1. That is, without the administrator's authentication, inspection items (including data on inspection checks) recorded on the mobile terminal 2 and data on the tour route cannot be transmitted (printed or transferred to other communication devices). It is like that. For example, information on the end of the tour stored in the mobile terminal 2 can be transferred to an external device such as a personal computer or a printer by inputting and authenticating the administrator's password registered in advance in the mobile terminal 2. . As a result, data leakage related to patrol such as information set as items to be checked is prevented and security is improved.

"Contents of patrol manual and deletion of patrol contents"
As described above, security can be improved by preventing data output without administrator authentication. However, it is preferable to delete data on the patrol route and inspection contents after that. is there. That is, when data is transmitted to an external device (output device) by the administrator's authentication, the data may be automatically deleted by the portable terminal 2. The mobile terminal 2 may automatically delete the data after a predetermined time from the determination of the end of the tour or a predetermined time after the administrator authentication. This improves security by preventing leakage of confidential data related to patrol work.

<Second Embodiment>
In 1st Embodiment mentioned above, the identification parameter | index demonstrated as mainly for confirming the completion | finish of 1 area inspection. However, as an identification index, a computer terminal having a function equivalent to that of the portable terminal 2 is installed in each area, the computer terminal determines the end of inspection for each area, and transmits information other than the identification information from the computer terminal. It may be configured. For example, not only the area inspection end information but also the data about the inspection item of the next area may be transmitted to the portable terminal 2. This makes it possible to limit the data about the inspection items stored in the portable terminal 2 to only one area currently being inspected, not all data.

  Here, a second embodiment will be described based on FIGS. 4 and 5 regarding processing in a computer terminal which is a communication terminal installed in place of an NFC tag as an identification index. In addition, the same code | symbol is attached | subjected about the component same as the component of 1st Embodiment, and the description is abbreviate | omitted.

  FIG. 4 shows a configuration example of a patrol support system including the mobile terminal 30 and the computer terminal 50. The computer terminal 50 is arranged as an identification index indicating the inspection area at a predetermined location such as a wall surface of the inspection area. The computer terminal 50 may be, for example, a card reader of an access control apparatus that reads and passes the ID information of a passer and locks and unlocks the door.

  In the configuration of the portable terminal 30, in the first embodiment, only the identification index is read by the reading unit 19, but in the second embodiment, information on the computer terminal 50 is used instead of the reading unit 19. It becomes a transmission / reception part which has the function to transmit / receive. Further, in the first embodiment, the end of the inspection area is determined by the processing unit 12 of the mobile terminal 2. However, in the second embodiment, the end of the inspection area is determined instead of the processing unit 12 by the computer terminal 50. As shown in FIG. Accordingly, information stored in the storage unit 33 of the mobile terminal 30 is also different from that in the first embodiment. This will be described later.

The computer terminal 50 is a computer that has a communication function with a network, an information processing function, and an identification index reading function, and that can store and execute various application programs. The communication function with the network may be either wired or wireless.

  The communication unit 52 includes various wired interfaces and wireless interfaces, and is connected to a network via a connector or connected to a network via an antenna to communicate with a server computer (monitoring center) of a security system. Do. The network may be an intranet or the Internet.

The communication unit 52 is connected to the processing unit 54. The processing unit 54 includes a CPU, a ROM, a RAM, and the like, and performs various data processing. A storage unit 56, a display unit 58, an input unit 60, and a near field communication unit 62 are connected to the processing unit 54. The storage unit 56 includes a flash memory and a hard disk, and stores various data, application programs, and the like.
The storage unit 56 stores ID information that acts as its own identification information and ID information of the portable terminal 30 possessed by the security guard. In addition, for the inspection area to which the user belongs and the previous inspection area, information on the inspection point and the inspection item at the inspection point, information on the lower limit time and upper limit time required for the area inspection, and information on the order of the areas to be visited (circulation route) I remember it. These pieces of information may be received from the monitoring center or may be input from the input unit 60 described later.
The display unit 58 functions as a display unit and performs various displays under the control of the processing unit 54.

The input unit 60 functions as setting information input means, and receives setting information associated with the traveling area and the inspection area at the time of installation. For example, data is transferred by connecting a PDA or the like that stores setting information to the input unit 60. The setting information may be transmitted from the monitoring center to the communication unit 52 and input.
The short-range communication unit 62 communicates with the transmission / reception unit 31 of the mobile terminal 30 by short-range communication such as NFC. In communication by the short-range communication unit 62, data with ID information for identifying the mutual devices of the mobile terminal 30 and the computer terminal 50 is transmitted and received. The output is controlled so that the communication distance by the short-range communication unit 62 is about several centimeters.

  When the transmission / reception unit 31 of the mobile terminal 30 is recognized by the short-range communication unit 62, the processing unit 54 of the computer terminal 50 is a mobile terminal 30 possessed by a security guard previously stored in the mobile terminal 30 by the processing unit 54. It is determined by checking the ID information. If it is the portable terminal 30 possessed by the security guard 1, the portable terminal 30 determines whether or not the lower limit time is exceeded for the inspection time of the immediately preceding inspection area in the traveling route. In this case, it may also be determined whether all inspection items set for each area have been inspected. If the inspection time exceeds the lower limit time, the inspection point of the own inspection area (next area) and information on the inspection item at the inspection point are transmitted to the portable terminal 30. At this time, the processing unit 54 records the completion of the inspection of the corresponding area (the previous inspection area) together with the inspection time and inspection time, and transmits the result from the communication control unit 52 to the monitoring center. If the self is the identification index of the first inspection area of the patrol area, the inspection point of the inspection area and the information of the inspection item at the inspection point are transmitted to the portable terminal 30 without making such a determination.

<Processing by computer terminal>
Next, processing by the computer terminal 50 will be described with reference to FIG. In the present embodiment, it is not necessary to download data relating to inspections of all inspection areas necessary for the patrol work to the mobile terminal 30, and when the guards have time to patrol, the operation ( For example, by reading the identification information of the identification index A), the contents of the inspection item of the first inspection point in the area to be inspected are received from the computer terminal 50 as the identification index and displayed on the display 16 of the portable terminal 30.

  First, when the computer terminal 50 detects the portable terminal 30 by near field communication such as NFC, the ID information of the portable terminal 30 is read and recognized by the handshake with the portable terminal 30 (S50). ). Here, it is preferable to use an electronic certificate or a password for the handshake.

  And when it recognizes that it is the correct portable terminal 30, the inspection time data about the corresponding area time-measured by the time measuring part 20 of the portable terminal 30 are taken in (S51). Here, as in the first embodiment, the inspection time data (inspection time information) may be a time measured by a timer measured by the time measuring unit 20 of the portable terminal 30 or may be a previous computer stored in the portable terminal 30. Based on the comparison of the time information when the terminal 50 is recognized and the time information of a clock (not shown) in the computer terminal 50, the inspection time may be obtained from the difference. Then, it is determined from the fetched data whether the lower limit time set in the corresponding area (the previous area) is exceeded (S52). In this case, only the ID information of the portable terminal 30 is taken from the computer terminal 50, and the ID information and time information when the portable terminal 30 is detected are transmitted to the monitoring center, and the inspection time exceeds the lower limit time at the server computer of the monitoring center. Whether or not the inspection is completed may be determined based on whether or not the inspection is completed. Alternatively, the recognition time of the portable terminal 30 at the previous computer terminal 50 may be acquired via the server computer of the monitoring center, and the computer terminal 50 may determine whether the inspection time is appropriate.

  If the determination in S52 is NO, since the inspection time is not appropriate, a message prompting a second inspection is displayed on the display unit 58 (S54), and the process is terminated. Note that after the inspection is performed again, the process from S50 is performed by bringing the mobile terminal 30 closer to the computer terminal 50.

  If the determination in S52 is YES, the data about the inspection item for the next area stored in the computer terminal 50 is transmitted to the portable terminal 30 (S53), and the process is terminated. At this time, in the portable terminal 30, the information on the inspection area where the inspection has been completed (information on the inspection point and the inspection item at the inspection point) is deleted, the inspection time during the time measurement is reset, and the newly received inspection area Information is stored and displayed on the display 16.

  In addition, instead of erasing the information of the inspection area that has been inspected, the data that locks the information about the area that has been inspected is sent from the computer terminal 50 to the portable terminal 30, and the area in which the inspection has been completed in the portable terminal 30. It is also preferable not to display data on the inspection items. This data can be sent after the administrator approves.

  Further, when the computer terminal 50 is a computer terminal (identification index A) at the inspection start position in the traveling area, the processing of S51 and S52 is omitted, and the mobile terminal 30 that has recognized the inspection item for the next area. Data is sent.

  Furthermore, it is also possible to apply the modified example in the first embodiment described above to the traveling business support system according to the second embodiment.

  DESCRIPTION OF SYMBOLS 1 Security guard, 2, 30 portable terminal, 10 Communication control part of portable terminal, 12, 32 Processing part of portable terminal, 14, 33 Storage part of portable terminal, 16 Display of portable terminal, 18 Input part of portable terminal, 19 Mobile terminal reading unit, 50 computer terminal, 52 computer terminal communication control unit, 54 computer terminal processing unit, 56 computer terminal storage unit, 58 computer terminal display, 60 computer terminal input unit, 62 near computer terminal Distance communication department

Claims (7)

A tour comprising an area identification index provided to indicate the unit inspection area for each of a plurality of unit inspection areas into which the traveling area is divided, and a portable terminal that is carried by a guard and capable of recognizing the area identification index A business support system,
The portable terminal is
A storage unit that stores information relating to the unit inspection area corresponding to each area identification index,
A time measuring means for measuring the inspection time of the unit inspection area;
An inspection determining means for determining an end of inspection for the unit inspection area and storing an inspection record in the storage unit, and
The storage unit stores a lower limit time to be inspected for each unit inspection area,
The inspection determination means, when recognizing the area identification index,
A patrol work support system, characterized in that when the inspection time of the immediately preceding inspection area is less than the lower limit time, it is not determined that the inspection is completed. The portable terminal is
It has a display means to display information about the inspection items in the unit inspection area currently being inspected,
The inspection determination means, when recognizing the area identification index,
When it is determined that the inspection has been completed, the display on the display means is permitted for the inspection items in the unit inspection area to be inspected next,
If it is not determined that the inspection has ended, prohibiting display on the display means for the inspection items in the unit inspection area to be inspected next,
The traveling business support system according to claim 1. The portable terminal is
Inspected information input means for inputting inspected information about each inspection item,
The inspection determination means, when recognizing the area identification index,
When inspected information is input to all inspection items for the unit inspection area corresponding to the area identification index, it is determined that the inspection is completed,
The patrol work support system according to claim 2, wherein when the inspected information is not input to one or more of the inspection items for the corresponding unit inspection area, the inspection is not determined to be completed. 4. The patrol work support system according to claim 2, wherein the inspection determination unit displays, on the display unit, an inspection item to be inspected again for an inspection item in the unit inspection area when it is not determined that the inspection is finished. 5. . The patrol area is divided into multiple unit inspection areas, and an area identification index is set for each unit inspection area, and the area identification index is recognized by a portable terminal carried by the security guard to support the patrol work of the security guard. A patrol work support method,
Storing the associated unit inspection area information for each area identification index,
Time the inspection time in the unit inspection area,
When the area identification index is recognized, if the inspection time of the inspection area does not exceed the lower limit time set for each unit inspection area, the end of the inspection is not determined. A traveling work support system comprising a communication terminal provided for each of a plurality of unit inspection areas into which a traveling area is divided and a portable terminal carried by a guard,
The portable terminal is
A transmission unit for transmitting information to the communication terminal;
Have
The communication terminal is
A receiving unit for receiving inspection time information for each unit inspection area from the mobile terminal;
A storage unit for storing a lower limit time set for each unit inspection area;
A processing unit that determines the end of the unit inspection area by comparing the inspection time of the unit inspection area and the lower limit time,
Have
When the inspection time of the unit inspection area based on the inspection time information received from the mobile terminal exceeds the lower limit time, the processing unit determines that the inspection is completed,
If the inspection time for the corresponding unit inspection area is less than the lower limit time, it is not determined that the inspection is completed,
Traveling work support system characterized by that. The communication terminal further includes:
The traveling business support system according to claim 6, further comprising a communication control unit that transmits inspection completion information to an external device when the processing unit determines that the inspection of the unit inspection area is completed.