JP2014191502A - Automatic transaction device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reduce limitation to units around a cable winding machine without interrupting upward rotation of a customer operation part, in a case of mounting the cable winding machine winding the cable of a handset on the rear surface of the customer operation part.SOLUTION: An automatic transaction device includes: a customer operation part 2 capable of opening and closing a device body; a handset 22 provided on the front surface of the customer operation part 2; and a cable winding machine 3 provided on the rear surface of the customer operation part 2 and winding a cable 25 of the handset 22. The cable winding machine 3 includes a cable outlet 34 drawing the cable 25 wound by the cable winding machine 3 toward the handset 22 in a tangential direction, and is mounted on the rear surface of the customer operation part 2 in an inclined manner.

Description

  The present invention relates to an automatic transaction apparatus installed in a financial institution or the like, and more particularly, to an automatic transaction apparatus having a handset for advancing operations while interacting with an attendant.

  Conventionally, in an automatic transaction apparatus (ATM) installed at a business institution of a financial institution, various transactions such as a cash deposit / withdrawal transaction, a balance inquiry, a transfer / transfer, and a payment service for a utility bill are performed. . Moreover, since this automatic transaction apparatus is installed also in an airport, a convenience store, a supermarket, etc., various customers use it. However, some customers may not know how to perform a necessary operation for performing a desired transaction. Assuming such a situation, there is an automatic transaction apparatus that advances operations while a customer and a staff member interact through a handset.

  In the automatic transaction apparatus described above, maintenance work may be required for dealing with a failure during operation. Assuming this maintenance work, a part of the device casing has an open / close structure. In particular, when inspecting and maintaining a customer operation unit such as a touch panel, it is necessary to work from below the customer operation unit. Therefore, in practice, the customer operation unit is often turned upward and retracted.

  An automatic transaction apparatus described in JP-A-9-147182 (Patent Document 1) includes a first operation surface that is substantially horizontal, a second operation surface that is substantially perpendicular to the first operation surface, and a first operation surface. A third operation surface formed between the operation surface and the second operation surface with a predetermined inclination angle with respect to the first operation surface. This is a face-to-face automatic transaction apparatus attached so as to embed a handset in the third operation surface. This handset is composed of a transmitter and a receiver for performing voice communication between a customer and a remote attendant, and the cable of the handset is structured to be wound by a winding device.

  FIG. 9 is an explanatory view showing the relationship between a handset of a conventional automatic transaction apparatus and a cable winder from the side. The customer operation part 80 of the automatic transaction apparatus 1 is formed in a substantially L shape. The handset 81 is placed on a handset placement unit 82 mounted on the customer operation unit 80. A cable 83 is connected to the handset 81, and the cable 83 is wound by a cable winder 84 mounted at the lower part of the customer operation unit 80. When the handset 81 is used, when the customer takes out the handset 81 in the pull-out direction B, the cable 83 is sequentially fed from the cable winder 84. For this reason, the cable winder 84 is arranged so that the handset drawing direction is the same as the cable drawing direction so that the cable drawing and winding operations can be performed smoothly. Here, another unit, for example, a coin deposit / withdrawal unit 86 is installed at the lower portion of the cable winder 84. Further, the customer operation unit 80 on which the handset 81 and the cable winder 84 are mounted is pivoted and retracted upward in the direction of arrow A around the pivot center P for maintenance work.

  FIG. 10 is also an explanatory view showing the relationship between the handset of the conventional automatic transaction apparatus and the cable winder from the front. The handset 81 is installed on the left side toward the customer operation unit 80 of the automatic transaction apparatus 1. The cable winder 84 is also installed on the left side toward the customer operation unit 80. A bill deposit / withdrawal unit 85 is installed on the right side of the customer operation unit 80 and a coin deposit / withdrawal unit 86 is installed on the left side of the customer operation unit 80.

JP-A-9-147182

  However, according to the conventional technique, the coin deposit / withdrawal unit 86 as another unit installed on the lower side of the cable winder 84 must have a shape that avoids the cable winder 84. In other words, if the boundary 86-1 is defined between the cable winder 84 and the coin deposit / withdrawal unit 86 installed on the lower side, the coin deposit / withdrawal unit 86 needs to be made smaller by the size of the cable winder 84. There was a problem that there was.

  In addition, when the customer operation unit 80 on which the handset 81 and the cable winder 84 are mounted is rotated upward for maintenance work, the cable winder 84 may be caught by a surrounding housing, for example, the front cover 10. There was a problem that there was. Therefore, since it is necessary to project the front cover 10 to the front side in consideration of the turning trajectory of the cable winder 84, it is difficult to reduce the size of the automatic transaction apparatus 1.

  The present invention provides an automatic transaction apparatus having a customer operation unit that can be opened and closed with respect to the apparatus main body. A cable winder that winds a cable of the handset is mounted on the back surface of the customer operation unit. It is an object of the present invention to provide an automatic transaction apparatus that has no hindrance to the upward rotation of a customer operation unit and that does not limit a unit around a cable winder when mounting.

  In order to solve the above-described problems, the present invention provides a customer operation unit that can be opened and closed with respect to the apparatus main body, a handset provided on a surface of the customer operation unit, and a handset attached to the back surface of the customer operation unit. A cable winder that winds the cable, and the cable winder is attached in a state in which a winding center axis for winding the cable is inclined with respect to the customer operation unit. It is a transaction device.

  According to the present invention, since the cable winder is mounted inclined on the back side of the customer operation unit, the installation space for the cable winder is reduced, and the space for the units around the cable winder is secured. Becomes easy.

It is a front view of the cable winder in connection with the first embodiment. It is an external appearance perspective view of the automatic transaction apparatus in connection with 1st Embodiment. It is a left view of the automatic transaction apparatus in connection with 1st Embodiment. It is a front view of the automatic transaction apparatus in connection with 1st Embodiment. It is a left view of the cable winder in connection with 1st Embodiment. It is explanatory drawing of the opening / closing state of the customer operation part in the automatic transaction apparatus in connection with 1st Embodiment. It is a front view of the cable winder in connection with the second embodiment. It is a conceptual diagram of the 3rd guide member in connection with 2nd Embodiment. It is explanatory drawing which shows the relationship between the handset of the conventional automatic transaction apparatus, and a cable winder from a side surface. It is explanatory drawing which shows the relationship between the handset of the conventional automatic transaction apparatus, and a cable winder from the front.

(First embodiment)
The first embodiment of the present invention will be described below with reference to the drawings. FIG. 2 is an external perspective view of the automatic transaction apparatus according to the first embodiment. The automatic transaction apparatus 1 is installed in a financial institution or convenience store, and is connected to a host computer via a communication line. A customer operation unit 2 that can be opened and closed with respect to the apparatus main body is provided on the front face of the automatic transaction apparatus 1. The customer operation unit 2 is formed in a substantially L-shape consisting of a substantially horizontal plane 2-1 and a substantially vertical plane 2-2, and an operation display unit 21 and a handset 22 configured by a touch panel are provided on the surface of the approximately horizontal plane 2-1. It is done. The operation display unit 21 is arranged at the center of the substantially horizontal plane 2-1, and the handset 22 is located on the left side thereof. A biometric authentication device such as finger vein or palm vein reading may be provided on the right side of the operation display unit 21.

  A card insertion / discharge port 70 and a passbook insertion / return port 40 operated by the customer are provided on the substantially vertical surface 2-2 of the customer operation unit 2. The rotation center P is a central axis for rotating the customer operation unit 2 in the arrow A direction in the maintenance work.

  FIG. 3 is a front view of the automatic transaction apparatus according to the first embodiment. The automatic transaction apparatus 1 includes a customer operation unit 2, a passbook processing unit 4, a banknote depositing / withdrawing unit 5, a coin depositing / withdrawing unit 6, a card processing unit 7, a storage unit (not shown), and a control unit for controlling these units. Composed. A card insertion / discharge port 70 of the card processing unit 7 is provided on the substantially vertical surface 2-2 of the customer operation unit 2. Further, a passbook insertion / return port 40 of the passbook processing unit 4 is provided on the left side of the card processing unit 7. That is, the card processing unit 7 and the passbook processing unit 4 are disposed on the back side of the substantially vertical surface 2-2 of the customer operation unit 2.

  A banknote deposit / withdrawal unit 5 and a coin deposit / withdrawal unit 6 are juxtaposed on the back surface of the substantially horizontal plane 2-1 of the customer operation unit 2. The banknote received and paid by the banknote depositing / withdrawing unit 5 and the banknote to be paid are exchanged through the banknote depositing / dispensing port 50 (see FIG. 2). Similarly, it is the coin deposit / withdrawal port 60 (see FIG. 2) that exchanges the coins accepted and paid by the coin deposit / withdrawal unit 6. A cable winder 3 that winds the cable 25 of the handset 22 is provided below the handset 22. The cable winder 3 is provided on the back surface of the substantially horizontal plane 2-1. The cable winder 3 is disposed between the coin deposit / withdrawal unit 6 and the customer operation unit 2. As will be described later, the cable winder 3 according to the present embodiment is attached to the substantially horizontal plane 2-1 of the customer operation unit 2 with an inclination of 45 ° ± 15 °. As a result, the coin deposit / withdrawal unit 6 as a unit around the cable winder 3 can be changed as the boundary 36-1 with the cable winder 3 changes as the boundary 36-2. Can take big.

  FIG. 4 is a left side view of the automatic transaction apparatus according to the first embodiment. The customer operation unit 2 is supported so as to be rotatable with respect to the apparatus main body 1 with the vicinity of the top 2-3 of the substantially vertical surface 2-2 being the rotation center P. For this rotation, a lock (not shown) is provided, and the lock is removed when opened for maintenance, and it can be lifted lightly in the direction of arrow A by the gas spring, and its position can be maintained. The coin deposit / withdrawal unit 6 has a coin deposit / withdrawal port 60, and the coin deposit / withdrawal port 60 is provided in the customer operation unit 2. As described above, the cable winder 3 according to the present embodiment is attached with an inclination. As a result, as described above, the coin deposit / withdrawal unit 6 as a unit around the cable winder 3 can change the boundary 36-1 in the conventional cable winder 3 to the boundary 36-2.

  Next, the details of the handset 22 and the cable winder 3 will be described with reference to FIGS. 1 and 5. FIG. 1 is a front view of the cable winder according to the first embodiment, and FIG. 5 is a left side view of the cable winder according to the first embodiment. The handset 22 is composed of a transmitter and a receiver for performing voice conversation between a customer and a staff member at a remote place. The handset 22 is placed on a table 23 provided on the surface of the customer operation unit 2. Note that the customer operation unit 2 is provided with a hook detection switch (not shown) that is connected to the control unit and detects that the customer operation unit 2 is mounted on the table 23 of the handset 22. In the state where the handset 22 is placed on the customer operation unit 2, an OFF signal is transmitted to the control unit via the cable 25 by the hook detection switch. When the customer picks up the handset 22, the hook detection switch transmits an ON signal.

  The cable 25 of the handset 22 is wound up by the cable winder 3. The cable winder 3 is provided on the back surface of the customer operation unit 2. That is, the cable winder 3 is disposed in a space between the coin deposit / withdrawal unit 6 and the customer operation unit 2. The cable winder 3 has a cable reel 30 around which the cable 25 extending from the handset 22 is wound a predetermined number of times. The number of windings is determined by the cable reel diameter and the length that allows the drawing. For example, if the diameter of the cable reel is about 10 cm, it is possible to pull out 90 cm or more with three windings. There is a member for fixing the cable start end to the cable reel shaft, and a stopper member for fixing the amount of rotation of the cable reel 30 near the terminal end of the cable 25, but the description is omitted. It is assumed that the cable reel 30 of the cable winder 3 has a winding center 30-0, and the winding shaft 3-1 is at the winding center 30-0.

  A spring (not shown) is incorporated in the cable reel 30 shaft. When the cable 25 of the handset 22 is pulled out in the arrow B direction, the cable reel 30 rotates around the winding shaft 3-1, and the spring is rewound. Since the mainspring generates a force to return to the original position, when the handset 22 is moved in the direction to return to the pedestal 23, the cable 25 is wound by the mainspring. In addition, since the structure of this cable winder 3 is used abundantly, for example by the power cord storage of a vacuum cleaner etc., detailed description is abbreviate | omitted.

  As shown in FIG. 1, in the automatic transaction apparatus 1 of the present invention, the cable winder 3 is attached to the lower part (back side) of the customer operation unit 2 by being inclined by the support member 27. As shown in FIG. 1, the support member 27 is formed by bending a sheet metal at an acute angle, and is attached to the lower portion of the customer operation unit 2 by a fixing member such as a screw. The bending angle of the support member 27 is an angle that matches the inclination angle of the cable winder 3. In the cable winder 3, the support member 27 and the side surface of the cable winder 3 are fixed by a fixing member such as a screw. With this support member 27, the cable winder 3 is attached to the customer operation unit 2 in a state where it is inclined 45 ° ± 15 °. The support member 27 is described as fixing the side surface of the cable winder, but in addition to the support member 27, for example, a U-shaped sheet metal that sandwiches both side surfaces of the cable winder 3 is added. Thus, the cable winder 3 may be fixed more reliably.

  The cable winder 3 has a substantially disk shape. The cable winder 3 has a cable outlet 34 that draws the wound cable 25 in a disk-shaped tangential direction. The cable winder 3 is inclined with respect to a straight line 30-1 connecting the outlet tip 34-1 of the cable outlet 34 and the winding center 30-0 of the cable reel 30. Accordingly, it is necessary to switch the direction of the cable 25 drawn from the cable outlet 34 upward. As shown, the first roller 31 as the first guide member is provided in the vicinity of the outlet tip 34-1. The inclination of the cable winder 3 may be an inclination about the straight line 30-1 connecting the outlet tip 34-1 and the winding center 30-0, and the winding at the winding center 30-0. The inclination of the taking shaft 3-1 may be sufficient. The inclination of the cable winder 3 is adapted to the bending angle of the support member 27. In any case, the inclination angle is preferably 45 ° ± 15 °.

  The first roller 31 is rotatably fixed so as to provide a shaft on the frame of the cable reel 30. With this frame, the cable 25 restricts the movement of the first roller in the axial direction, so that the cable does not fall off the first roller. The second roller 32 as the second guide member is provided at an intermediate position between the first roller 31 and the handset 22. Like the first roller 31, the second roller 32 may be rotatably fixed by providing a shaft on the frame of the cable reel 30, and a bracket (not shown) is provided below the customer operation unit 2. A second roller 32 may be provided. The cable 25 is engaged with the first roller 31 and the second roller 32 to restrict the drawing direction.

  The cable 25 fed out from the cable outlet 34 is hung on the first roller 31 and thereafter sent toward the second roller. The direction is the tangential direction of the cable winder 3 and the direction in which the second roller 32 is located. The cable 25 hung on the second roller 32 is directed to the through hole 230 provided in the lower portion of the mounting table 23 and is directed substantially vertically. The handset 22 lifted in the direction of arrow B is then pulled back and forth and left and right by the customer. Therefore, a cable protection member (not shown) is provided in the through hole 230. This cable protection member may be made of resin, or may be a member having elasticity such as rubber. Furthermore, it may have a shape that also serves to prevent dust from dropping from the through hole 230.

  Next, a case where the customer operation unit 2 is opened and closed for maintenance work and the like will be described. FIG. 6 is an explanatory diagram of the open / close state of the customer operation unit in the automatic transaction apparatus according to the first embodiment. When the lock (not shown) of the customer operation unit 2 is removed, the customer operation unit 2 can be opened around the rotation center P. Since a gas spring (not shown) acts so as to balance the weight of the customer operation unit 2 itself, the customer operation unit 2 can be lifted with a light force. The position of the customer operation unit 2 shown in FIG. 6 is a position in the middle of opening, and finally the position where the card processing unit 7 and the passbook processing unit 4 can be pulled out to the near side (indicated by a two-dot chain line). To rise and hold that state.

  Since the cable winder 3 is suspended from the customer operation unit 2, the cable winder 3 passes through the rotation locus (the dashed line C in the figure) centered on the rotation center P. At this time, for example, as shown in FIG. 9, the conventional cable winder 84 interferes with the housing (here, the front cover 10), but the cable winder 3 according to the present embodiment has a housing (here). The front cover 10) does not interfere. The amount of inclination of the cable winder 3 is set to 45 ° ± 15 ° so as not to cause interference with the front cover 10. Even at the position where the customer operation unit 2 is rotated and raised, the handset 22 does not fall due to the amount of engagement with the table 23 and the initial tension of the mainspring. In this state, it goes without saying that the cable winder 3 itself can be maintained.

(Second Embodiment)
Next, a second embodiment will be described. When lifting the handset 22 and pulling out the cable 25, the mainspring in the cable winder 3 is rewound. On the contrary, when the handset 22 is brought close to the mounting table 23, the cable 25 is wound up by the action of the mainspring, and the slack of the cable 25 is removed. However, it can be assumed that the speed at which the handset 22 is returned to the mounting table 23 in the direction of arrow D shown in FIG. When such an event occurs, the cable 25 may bend and the cable 25 may fall off the second roller 32. Then, winding by the cable winder 3 becomes unstable.

  In the second embodiment, such an event is considered. FIG. 7 is a front view of a cable winder according to the second embodiment, and FIG. 8 is a conceptual diagram of a third guide member according to the second embodiment. As shown in the drawing, a third guide member 33 as a cable pressing member is provided so as to cover the cable 25 engaged with the second roller 32 as the second guide member. The third guide member 33 is a member obtained by bending a sheet metal into a substantially U shape, and is fixed to a frame (not shown) by providing a predetermined gap without hindering the rotation of the second roller 32. Even if the cable 25 acts to be separated from the second roller 32, the third guide member 33 prevents the cable 25, and the cable 25 is smoothly removed by the cable winder 3 without falling off the second roller 32. Can be wound up. Although the first roller 31 and the second roller 32 are rotatable rollers in order to reduce the frictional load at the time of contact with the cable 25, the first roller 31 and the second roller 32 are not limited to rollers. Further, the third guide member 33 may be a roller.

  The handset 22 described above is electrically connected to the control unit via the cable 25, but may be a wireless connection method. In this case, it is only necessary to fix a wire in place of the cable 25 to the handset 22 and fix the wire winder in the customer operation unit 2 as a measure for preventing theft or the like by adding a battery.

DESCRIPTION OF SYMBOLS 1 Automatic transaction apparatus 2 Customer operation part 2-1 Substantially horizontal plane 2-2 Substantially vertical surface 3 Cable winder 5 Banknote depositing / withdrawing part 6 Coin depositing / withdrawing part 10 Front cover 22 Handset 25 Cable 27 Support member 30 Cable reel 31 1st Guide member (first roller)
32 Second guide member (second roller)
33 Third guide member

Claims (5)

A customer operation unit that can be opened and closed with respect to the device body;
A handset provided on the surface of the customer operation unit;
A cable winder that winds the cable of the handset attached to the back surface of the customer operation unit;
An automatic transaction apparatus, wherein the cable winder is attached in a state in which a winding central axis for winding the cable is inclined with respect to the customer operation unit.   The cable winder has a cable outlet that draws the wound cable toward the handset in a tangential direction of the cable winder, and the cable winder further includes a cable outlet and a winding of the cable winder. The automatic transaction apparatus according to claim 1, wherein the automatic transaction apparatus is attached to the back surface of the customer operation unit with an inclination of a straight line connecting the taking centers. A first guide member provided near the cable outlet;
By having a second guide member provided at an intermediate position between the first guide member and the handset, the cable is engaged with the first guide member and the second guide member, 3. The automatic transaction apparatus according to claim 2, wherein a withdrawal direction is restricted.   4. The automatic transaction apparatus according to claim 3, further comprising a cable pressing member that covers the cable engaged with the second guide member. 5. The automatic transaction apparatus according to claim 1, wherein the cable winder is attached with an inclination of 45 ° ± 15 °.

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