JP2014006596A - Privilege imparting support system and method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a technique for imparting a privilege only to a regular purchaser without modifying a system of a seller.SOLUTION: A person different from a seller becomes a privilege imparting person imparting a privilege. An imparting check system is constructed which checks whether or not the privilege is imparted. A computer system of a purchaser (purchaser system) transmits receipt information including time and a store ID entered into a receipt of a specific article or service and a privilege imparting request to a computer system (imparting check system) of a sales supporter. The imparting check system determines whether or not purchase history data which correspond to the time and store ID specified from the receipt information and indicate that the specific article or service is purchased, are stored in a storage device in which purchase history data of the article or service of the seller are accumulated. When the result of the determination is affirmative, a request of imparting a privilege to the purchaser is transmitted to a computer system of the privilege imparting person.

Description

  The present invention relates to computer technology for granting benefits to purchasers of goods or services.

  For example, a computer technology that gives a privilege (hereinafter, points, cashback, coupon) for a specific product is known. For example, Patent Document 1 is known as this type of technology. Patent Document 1 discloses a method for discounting products sold by a vending machine. According to Patent Document 1, a portable terminal stores coupon information downloaded from a server, and a product is purchased by communicating a non-contact IC card unit of the portable terminal with a vending machine. At that time, the vending machine reads the coupon information from the portable terminal and discounts the product based on the information. That is, according to Patent Document 1, granting of privileges corresponds to discounting of merchandise.

JP 2007-241925 A

  According to Patent Document 1, it is necessary to add a function of reading coupon information and a function of discounting products to a vending machine, that is, it is necessary to modify a seller's system that provides products or services.

  Further, according to Patent Document 1, even if coupon information read from a portable terminal is incorrect information, a discount on a product may be performed in a vending machine. That is, a privilege may be given to an unauthorized purchaser.

  Therefore, an object of the present invention is to provide a technique capable of giving a privilege only to a legitimate purchaser without modifying the seller's system.

  A person other than the seller is a person who gives a privilege (hereinafter, a privilege giver).

  As a computer system, a purchaser's computer system (hereinafter referred to as a purchaser system), a privilege granter's computer system (hereinafter referred to as a privilege grant system), and a computer system for checking whether or not a privilege is granted (hereinafter referred to as a grant check system). ) “Purchaser” is a person who purchases goods or services provided by a seller.

  The purchaser system displays the privilege application screen of the privilege granting system on the display device of the purchaser system, and applies for the receipt information including the date and time and the store ID entered in the receipt of the specific product or service. It inputs to a screen and transmits a privilege provision request and the said receipt information to a grant check system. The grant check system receives the privilege grant request and receipt information, and stores the purchase history data corresponding to the date and time and store ID specified from the receipt information, the purchase history data of the merchandise or service of the seller is accumulated It is determined whether or not the information is stored in the device, and if the result of the determination is affirmative, a request for privilege provision to the purchaser is transmitted to the privilege provision system. The privilege grant system receives the request and grants a privilege to the purchaser. The privilege grant request from the purchaser system may include, for example, a specific type of information such as a questionnaire response in which an opinion on the product or service is written.

  The merchant wants the purchaser to cooperate in some way (for example, purchase of a specific product or service, or return of a questionnaire response filled with opinions on the product or service). However, it is not always efficient for the seller himself to make an announcement to promote the cooperation of the buyer, and it is efficient to have a person other than the seller make an announcement to promote cooperation with the buyer. Is.

  However, even if the seller and another person simply make an announcement to promote cooperation, it is merely an announcement and it is difficult to actually obtain the cooperation of the purchaser.

  Therefore, the seller and another person cooperated with the seller as desired (for example, he / she purchased a specific product or service, or filled out an opinion on a specific product or service. It becomes a privilege granter who gives a privilege to the purchaser who has sent it back. Thereby, it is possible to contribute to promotion of cooperation of the purchaser without modifying the seller's system. Furthermore, if the privilege giver is a person who provides some service, he can expect to increase the number of members of the service.

  Furthermore, a computer system (granting check system) for checking whether or not to grant a privilege is constructed so that the above-described privilege grant is performed correctly. The operator of the grant check system may be the same person as the privilege granter or a different person. The privilege grant check system determines whether or not a specific product or user has been purchased by a privilege granter, and only when it is determined that the product has been purchased, the privilege grant system is informed to the requester (purchaser). Request grant of privilege. Thereby, a privilege can be provided only to a legitimate purchaser.

  This system is applicable to any payment, for example, any payment of electronic money, cash and credit card.

  As the “purchaser system”, for example, various information processing terminals that can communicate with the grant check system and the privilege grant system via a communication network such as the Internet can be employed. The purchaser system may be a terminal (for example, a PC (Personal Computer) or a mobile phone) as a property of the purchaser, or a terminal (not a property of the purchaser installed in a store or a facility ( For example, PC or MMK (Multimedia Kiosk) may be used.

  As “purchase history data”, for example, detailed data of POS (Point Of Sale) can be adopted. That is, the purchase history data may be data including the ID of the product or service purchased by the purchaser, the date and time, and the store ID.

  Further, the “privilege” is advantageous to the purchaser, and for example, cashback, points (for example, a product or service provided by a seller or a product or service provided by a privilege granter (for example, SNS (Social Points that can be used in Networking Service)) or prizes.

1 shows an overall configuration of a system according to an embodiment of the present invention. 3 shows a flow of processing performed in a system according to an embodiment of the present invention.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings. In the following description, it is assumed that there is the following definition.
(*) “Communication interface device” is a device for communicating with an external device (computer system).
(*) A “storage device” is a device including one or more storage media (for example, a hard disk or a flash memory), and stores information or a computer program. The storage medium included in the storage device may be only a nonvolatile storage medium, or both a nonvolatile storage medium and a volatile storage medium, or only a volatile storage medium. Also good.
(*) The “control device” is typically a processor (eg, a CPU (Central Processing Unit), but includes a dedicated hardware circuit that performs predetermined processing (eg, encryption, decryption, compression, or expansion). The processing performed by the control device is typically performed by a processor executing a computer program, but part or all of the processing may be performed by dedicated hardware. The subject may be a computer program.

  FIG. 1 shows an overall configuration of a system according to an embodiment of the present invention.

  There is a privilege granting system 101 that is a privilege granter who gives a privilege by a person different from the seller, and is a computer system of the privilege granter. The privilege grant system 101 includes a communication interface device (I / F) 151, a storage device 153, and a control device 155 connected thereto.

  There is also an grant check system 103 which is a computer system for checking whether or not to grant a privilege. The assignment check system 103 includes a communication interface device 181, a storage device 183, and a control device 185 connected thereto. The grant check system 103 and the privilege grant system 101 can communicate.

  The grant check system 103 and the privilege grant system 101 can communicate with the purchaser's computer system (hereinafter, purchaser system) 107. The purchaser system 107 includes, for example, a photographing device (camera) 161, a display device 163, a storage device 167, a communication interface device 169, an input device 168, and a control device 165 connected thereto. Yes. The input device 168 is, for example, one of man-machine interfaces and may be a plurality of buttons. The input device 168 and the display device 163 may be a single touch panel type display device.

  The seller's system 106 includes a storage device (hereinafter referred to as POS storage device) 121 in which POS data, which is an example of purchase history data of the purchaser, is stored, and a register 106 in the seller's store 105.

  The POS storage device 121 may be inside or outside the assignment check system 103. The POS data is, for example, data for each transaction, and the ID of the product or service purchased in the transaction (for example, the name or JAN code of the product or service), the date and time when the transaction was performed, and the transaction And the ID of the store where the operation is performed (for example, store name, branch name, or store number).

  The register 106 transmits information on the product or service purchased by the purchaser as POS data to a predetermined device, and issues a receipt on which the date of purchase of the product or service and the store ID are printed. The POS data transmitted to the predetermined device is accumulated in the POS storage device 121.

Hereinafter, the flow of processing performed in the present embodiment will be described. In that case, the following assumptions are assumed.
(*) A privilege granter is a person who provides an SNS, and the privilege grant system 101 grants a point that can be used by the SNS as a privilege.
(*) It is assumed that the purchaser is a member of the privilege grantor's SNS.
(*) It is assumed that an object of point grant is a specific product among products or services provided by the seller.
(*) It is assumed that the purchaser system 107 is a smartphone, and an application program (hereinafter referred to as a point application) downloaded from the privilege grant system 101, the grant check system 103 or another computer system is installed on the smartphone. And The point application application may be dedicated to one seller, or may be common to a plurality of different sellers (for example, sellers affiliated with privilege givers). In addition, although the merchant with whom a privilege granter cooperates changes suitably (it increases or decreases), a point application may be updated according to it.

  FIG. 2 shows the flow of processing performed in this embodiment.

  (S1) When the purchaser X who is a member of the SNS of the privilege granter purchases the specific product A of the seller Y on the WEB screen such as the top page of the SNS, 100 points are obtained, for example, on the WEB screen You see a notice that "Seller Y orders a specific product A during the period and 100 points are given to everyone by entering the receipt information after payment!"

  (S2) Thereafter, the purchaser X goes to the store 105 of the seller Y, purchases the specific product A, finishes payment, and receives the receipt 50 issued from the register 106. On the receipt 50, the purchase date and time and the store ID of the store 105 are printed. The format of the receipt 50 may be common to all stores of the seller Y. Further, POS data including the purchase date and time and the shop ID printed on the receipt 50 and information on the product purchased by the purchaser X is transmitted from the register 106 to a predetermined device, and the POS data is stored in the POS storage device 121. Accumulated in.

  (S3) The purchaser X activates the point application application of the purchaser system 107. The point application application is executed by the control device 165. The point application application instructs the purchaser X to photograph the receipt 50. When the receipt 50 is photographed by the photographing device 161 by the operation of the purchaser X and the image of the receipt 50 is stored in the storage device 167, the point application app analyzes the receipt 50 (OCR (Optical Character Recognition) of the receipt 50). Thus, the purchase date and time and the store ID printed on the receipt 50 are specified. The point application application displays on the display device 163 a point application screen 109 in which the purchase date and time and the store ID are filled in the input fields 111 and 113, respectively. In the present embodiment, since the specific product is only one product A, analysis of what the product A is (for example, specification of the name of the product A) is unnecessary.

  (S4) When the application button 115 on the point application screen 109 is pressed by the purchaser X, the point application application transmits receipt information including the purchase date and store ID and the point application request to the grant check system 103. . The point application application may include the purchaser X ID in the point application request. The ID of the purchaser X may be obtained by, for example, downloading the point application application after the purchaser X logs into the privilege granting system 101, or the point X application may be accompanied by the purchaser X application, or When the point application screen 109 is displayed by jumping from the WEB screen of the grant system 101, the ID of the purchaser X may be specified as the point application application.

  (S5) The communication interface device 163 of the grant check system 103 receives the receipt information and the point application request. The control device 165 determines whether or not there is POS data corresponding to the purchase date / time and the store ID included in the received receipt information and indicating that the product A has been purchased by accessing the POS storage device 121. . If the result of the determination (application success / failure determination) is negative, the control device 165 sends a predetermined error process (for example, the ID of the purchaser X and information indicating that there has been an unauthorized application) to the privilege granting system 101. Notification processing) may be performed. In addition, when there are multiple usage applications with the same receipt information, the control device 165 validates only the application at the earliest time, and emails that subsequent applications are duplicate usage applications. The purchaser system 107 (and / or privilege grant system 101) of the purchaser X is notified. If the result of the application determination is positive, the control device 165 transmits a point grant request to the purchaser X to the privilege grant system 101. The point grant request may include the purchaser X ID received from the purchaser system 105. Further, the point grant request may include the privilege giver ID and the value of the point to be granted.

  (S6) The communication interface device 151 of the privilege grant system 101 receives the point grant request. The control device 155 performs a process of giving points to the purchaser X (for example, the purchaser specified from the point grant request). For example, in the privilege grant system 101, the storage device 153 stores the points for each member, and the points corresponding to the purchaser X may be added to the points for the target.

  The above is an example of the process performed in this embodiment.

  According to the present embodiment, a person who is different from the seller as a privilege granter offers a privilege to a purchaser who cooperated with the seller for the seller's desired cooperation (for example, purchase of a specific product (or service)). Is granted. As a result, it can be expected that much cooperation desired by the seller can be obtained from the purchaser without modifying the seller's system. Furthermore, it can be expected that the number of members of the service of the privilege giver will be increased.

  Further, when the grant check system receives the receipt information and the point grant application, it is determined whether or not there is POS data indicating the purchase date / time and the store ID described in the receipt information and indicating that the specific product has been purchased. Only when the result of the determination is affirmative, the privilege granting system is requested to give points. Thereby, points can be awarded only to legitimate purchasers.

  In the present embodiment, the privilege grant system 101 may notify the grant check system 103 or the purchaser system 107 of the purchaser X of the completion of the point grant by e-mail or the like after the point grant is completed. When the grant check system 103 receives a notification of completion of point grant, the grant check system 103 may notify the purchaser system 107 of the purchaser X of completion of point grant by e-mail or the like.

  Further, the privilege grant system 101 or the grant check system 103 informs the purchaser system 107 having the point support application periodically (or irregularly) that a purchaser is notified by e-mail etc. You can go to the system 107.

  In the present embodiment, when there are a plurality of target products for the campaign (pointing), for example, the screen 109 has a product selection menu such as a pull-down menu, and the purchaser X determines that the purchaser X Purchased products may be selected.

  In the present embodiment, the point application application is not necessarily required. In this case, for example, the point application screen 109 is a WEB screen, and the purchaser X inputs the purchase date and time and the store ID into the input fields 111 and 113 via the input device 168 of the purchaser system 105. good.

  Further, in the present embodiment, the grant check system 103 may store only the POS data to which the purchase date / time belongs during the campaign period of the target product among the many POS data in the POS storage device 121.

  Further, in this embodiment, instead of the purchaser system 107 inputting the purchase date and time and the store ID, the purchaser system 107 transmits an image of the receipt 50 as receipt information to the grant check system 103 to check the grant. The control device 185 of the system 103 may specify the purchase date and time and the store ID from the image of the receipt 50 by OCR or the like.

  As mentioned above, although embodiment of this invention was described, this embodiment is only the illustration for description of this invention, and is not the meaning which limits the scope of the present invention only to this embodiment. The present invention can be implemented in various other modes without departing from the gist thereof. For example, the present invention is not limited to so-called sales promotion for purchasing a large number of specific products or services, but also promotes other cooperation, such as a questionnaire answer in which opinions about products or services are entered from the purchaser. It can also be used to promote obtaining specific types of information from purchasers.

101 ... Bonus grant system 103 ... Grant check system 107 ... Purchaser system

Claims (5)

A purchaser system, which is a computer system used by a purchaser who purchases a merchandise or service of the seller, and a purchaser who gives cooperation to the seller desired cooperation and is used by a person other than the seller Including a grant check system that is a computer system capable of communicating with a privilege granting system that is a computer system that checks whether or not to grant a privilege to a buyer who cooperated with the seller,
The grant check system is
Means for receiving from the purchaser system receipt information including a date and time entered in the receipt of the specific product or service and a store ID, and a privilege grant request;
A storage device in which purchase history data corresponding to the date and store ID specified from the receipt information and indicating purchase of the specific product or service is stored as purchase history data of the seller's product or service Means for determining whether or not it is stored in
A means for sending a privilege grant request to the purchaser to the privilege grant system when the result of the determination is affirmative;
Benefit granting support system. And further including an input support application executed in the pre-buyer system having the photographing means,
The receipt information is input as information including the date and time and store ID text by analyzing the receipt image taken by the photographing means of the purchaser system by the input support application of the purchaser system. The
The privilege granting support system according to claim 1. The grant check system has image analysis means,
The receipt information is input as an image of a receipt photographed by the photographing means of the purchaser system,
By analyzing the image of the receipt by the image analysis unit of the sales promotion support system, the grant check system specifies the date and time and the store ID that are reflected in the receipt image,
The privilege granting support system according to claim 1. A purchaser system, which is a computer system used by a purchaser who purchases a merchandise or service of the seller, and a purchaser who gives cooperation to the seller desired cooperation and is used by a person other than the seller A grant check system which is a computer system capable of communicating with a privilege grant system which is a computer system,
Means for receiving from the purchaser system receipt information including a date and time entered in the receipt of the specific product or service and a store ID, and a privilege grant request;
A storage device in which purchase history data corresponding to the date and store ID specified from the receipt information and indicating purchase of the specific product or service is stored as purchase history data of the seller's product or service Means for determining whether or not it is stored in
A grant check system comprising: means for sending a privilege grant request to the purchaser to the privilege grant system when the result of the determination is affirmative. From the purchaser system, which is the purchaser's computer system, the receipt information including the date and time entered in the receipt of the specific product or service of the seller's product or service and the store ID, and the privilege grant request Receiving step;
A storage device in which purchase history data corresponding to the date and store ID specified from the receipt information and indicating purchase of the specific product or service is stored as purchase history data of the seller's product or service Determining whether it is stored in
If the result of the determination is affirmative, a request for granting a privilege to the purchaser is granted to the purchaser who cooperated with the seller, and a computer used by a person other than the seller A privilege granting support method comprising a step of transmitting to a privilege granting system that is a system.

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