JP2011113264A - Merchandise sales data processing apparatus and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To reduce load on a customer when orders for merchandise are received using substitute information in place of the name of merchandise. <P>SOLUTION: In a merchandise sales data processing apparatus, a reception means receives input of merchandise identification information attached to merchandise to identify the merchandise from an input device (Step S11), a reading means reads out substitute information corresponding to the merchandise identification information received by the reception means from a storage part storing substitute information in place of the name of merchandise in association with merchandise identification information about merchandise (Step S12), and a notification means causes a transmitter to transmit the substitute information read by the reading means (Step S14). <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a merchandise sales data processing apparatus and program.

  Conventionally, in stores such as convenience stores, there are stores that display, for example, cigarettes on display shelves in the cashier counter area. In this case, when the store clerk receives a cigarette order from the customer, the store clerk takes out the cigarette designated by the customer from the display shelf, and then performs accounting work using a POS terminal or the like.

  However, there are many types of cigarettes, and there are multiple types of cigarettes with different tastes, etc., so it takes time for the clerk to search for the ordered cigarettes from the display shelf, waiting for customers to wait. May end up. Therefore, a sales form is performed in which a store assigns a different number to each cigarette, displays the cigarettes in the order of the numbers, and uses the numbers as substitute information for the name of the cigarette. In this sales form, customers are asked to order their cigarettes by number. As a result, the store clerk only needs to search for cigarettes by number, and can quickly respond to customer orders.

  However, in order for a customer to order cigarettes by number as described above, the customer must first find the cigarette he / she wants to buy from the multiple types of cigarettes displayed, which places a burden on the customer. There is a problem that it ends up.

  The present invention has been made in view of the above, and provides a product sales data processing apparatus and program capable of reducing the load on a customer in a sales form in which an order for a product is received with substitute information of a product name. For the purpose.

  In order to solve the above-described problems and achieve the object, the product sales data processing apparatus of the present invention includes a receiving unit that receives input of product specifying information that is attached to a product and identifies the product from the input device, and the product The input received by the receiving means from the storage unit that stores the information that is different from the specific information and substitutes for the name of the product in association with the product specifying information of the product. Reading means for reading out the substitute information corresponding to the product specifying information, and notification means for notifying the substitute information read out by the reading means to a notification device.

  In addition, the program of the present invention is a computer that accepts an input of product specifying information that is attached to a product and specifies the product from an input device, and is different from the product specifying information and includes a product name. Reading out the substitute information corresponding to the product specifying information received by the receiving means from a storage unit storing substitute information that is a substitute for the product in association with the product specifying information of the product And a notification means for causing a notification device to notify the substitute information read by the reading means.

  ADVANTAGE OF THE INVENTION According to this invention, the load concerning a customer can be reduced in the sales form which receives the order of goods by the substitute information of the name of goods.

FIG. 1 is a diagram showing the inside of a store equipped with a POS terminal according to the first embodiment of the present invention. FIG. 2 is an external perspective view showing the POS terminal. FIG. 3 is a block diagram showing the configuration of the POS terminal. FIG. 4 is a schematic diagram showing a substitute information table. FIG. 5 is a block diagram illustrating a functional configuration of the CPU. FIG. 6 is a flowchart showing the flow of the substitute information registration process. FIG. 7 is a diagram showing a first guidance screen. FIG. 8 is a diagram showing a second guidance screen. FIG. 9 is a flowchart showing the flow of the merchandise sales registration process. FIG. 10 is a diagram showing a notification screen. FIG. 11 is a diagram illustrating a keyboard of a POS terminal according to the second embodiment of this invention. FIG. 12 is a flowchart showing the flow of the mode switching process. FIG. 13 is a flowchart showing the flow of the substitute information search process. FIG. 14 is a diagram showing a third guidance screen.

  Exemplary embodiments of a merchandise sales data processing apparatus and program according to the present invention will be described below in detail with reference to the accompanying drawings.

(First embodiment)
A first embodiment of the present invention will be described. The present embodiment is an example in which the merchandise sales data processing apparatus is applied to a POS (Point of Sales) terminal that is installed in a store and registers sales of merchandise.

  First, the store 100 where the POS terminal 10 is installed will be described with reference to FIG. The store 100 includes a counter 101 on which the POS terminal 10 is placed and a display shelf 102 in the cashier counter area 100a. A part of the products 200 sold by the store 100 is displayed on the display shelf 102, and there are a plurality of types of products 200 displayed on the display shelf 102. The product will be described with reference numeral 200 regardless of whether the product is sold at the store 100 or not.

  Examples of the product 200 displayed on the display shelf 102 include cigarettes, CDs, DVDs, books, medicines, and the like, but other products may be used. For the product 200 displayed on the display shelf 102, substitute information for the name of the product 200 (hereinafter also referred to as a product name) is set. The substitute information of the product name is displayed on the display unit 102 a provided for each product 200 in the display shelf 102. The substitute information of the product name can be exemplified by numbers and alphabets as numbers, but may be other than these. In the drawings, examples of numbers (1, 2, 3,...) Using numbers are shown as substitute information. The substitute information of the product name is information that is attached (displayed) to the product 200 and is different from the product code that is product specifying information for specifying the product 200, and the substitute information is not attached to the product 200 itself (display). Not) Further, the substitute information of the product name is set by the store 100, and even if the product is the same, the substitute information may be different if the store 100 is different. In the drawings, the substitute information for the product names of some products is omitted. Here, the product code is, for example, a JAN code, and is attached to a product package, for example, by printing. In addition, the product code is attached to the product as a code symbol such as a barcode.

  An example of an order procedure for the product 200 displayed on the display shelf 102 in the store 100 will be described. A customer who wants to purchase the product 200 displayed on the display shelf 102 brings the product 200 that is the same product as the displayed product 200 and has been purchased by the customer to the store 100. Note that the product 200 may be the entire product or only the part to which the product code is attached. Then, the customer informs the store clerk that he / she wishes to purchase the same product 200 as the product 200 he brought, and hands over the product 200 he / she brought to the store clerk. The store clerk causes the scanner 17 of the POS terminal 10 to read the product code attached to the product 200. Thereby, the POS terminal 10 displays the substitute information of the product 200. The store clerk takes out the product 200 with the displayed substitute information from the display shelf 102, performs accounting for the product 200 taken out, and returns the product 200 brought by the customer to the customer.

  Next, the POS terminal 10 will be described in detail. As shown in FIG. 2, the POS terminal 10 includes a keyboard 11, a printer 12, an operator display 13, a customer display 14, and a mode switch 15. The keyboard 11, printer 12, operator display 13, customer display 14 and mode switch 15 constitute a POS main body 16. The POS terminal 10 includes a scanner 17 that is an input device connected to the POS main body 16. The POS terminal 10 includes a control unit 18 (see FIG. 3) that controls each unit of the POS terminal 10 in the POS main body 16. The POS main body 16 is placed on the drawer 19.

  The keyboard 11 has various operation keys for a store clerk who is an operator to perform an operation input. The operation keys are a numeric key for inputting a numerical value, a subtotal key for instructing a total output of the products 200 to be registered for sale in the transaction, a closing key for declaring the closing of the transaction, an execution key, and the like. The keyboard 11 inputs a signal corresponding to the operated key to the control unit 18.

  The operator display 13 and the customer display 14 are, for example, liquid crystal displays, and are driven by the control unit 18 to display various information.

  The mode switch 15 is a switch for selecting various operation modes such as “registration mode”, “inspection mode”, “settlement mode”, “setting mode”, and is operated with a key. The mode switch 15 inputs a signal corresponding to the switching position to the control unit 18.

  The printer 12 issues receipts in transaction units and prints on journal paper in parallel. The printer 12 draws the receipt paper wound in a roll shape, prints the transaction contents on the receipt paper to generate a receipt, cuts the receipt from the receipt paper, and issues the receipt.

  The scanner 17 optically reads a product code that is converted into a code symbol and attached to the product 200. The scanner 17 inputs the read product code to the control unit 18. The scanner 17 is a handy type, and the scanner (reader) grasps the scanner 17 and brings it close to the product code to be read, so that the scanner 17 reads the product code.

  As shown in FIG. 3, the control unit 18 includes a CPU (Central Processing Unit) 21 that centrally controls various operations and each unit of the POS terminal 10, a ROM (Read Only Memory) 22 that stores various programs and various data, This is a computer having a RAM (Random Access Memory) 23 that temporarily stores various programs and rewritably stores various data and a clock unit 24 that clocks the date and time. A ROM 22, a RAM 23, and a timer unit 24 are connected to the CPU 21 via a bus 25. In addition, a communication interface (communication I / F in the drawing) 26 is connected to the CPU 21 via the bus 25, and the POS terminal 10 is connected to an external device (not shown) such as a host device via the communication interface 26. ) Is possible. Further, the CPU 21 is connected to the keyboard 11, printer 12, operator display 13, customer display 14, mode switch 15, scanner 17, drawer 19 via the bus 25 and the I / O device control unit 27. In addition, a storage device 28 is connected. As a result, each part can be controlled by the CPU 21, and signals from the keyboard 11, the scanner 17, the mode switch 15, etc. can be input to the CPU 21.

  The storage device 28 is composed of, for example, a hard disk drive device. The storage device 28 stores a product master file that stores product information, a sales file that stores sales data, a substitute information table T1 that stores substitute information, and the like, in addition to a program that operates the CPU 21. The product master file stores product names, unit prices, etc. in association with product codes. The substitute information table T1 is a storage unit that stores substitute information of the name of the product 200 in association with the product code of the product 200. As shown in FIG. 4, the substitute information table T1 has a product code area T1a for storing a product code and a substitute information area T1b for storing substitute information for each product associated with the substitute information.

  Next, various processes executed by the CPU 21 according to the program will be described. The CPU 21 follows the program, as shown in FIG. 5, as a mode switching unit 31 as a mode switching unit, a substitution information registration unit 32 as a substitution information registration unit, a reception unit 33 as a reception unit, and a reading unit. As a functional unit, a reading unit 34, a notification unit 35 as a notification unit, and a sales registration unit 36 as a sales registration unit are realized.

  The mode switching unit 31 switches and sets the operation mode of the POS terminal 10 to each operation mode such as a registration mode, a setting mode, a checkout mode, and an inspection mode in accordance with an output signal from the mode switch 15. The mode switching unit 31 stores mode information indicating the operation mode to be set in the operation mode storage area formed in the RAM 23, and rewrites the mode information stored in the operation mode storage area of the RAM 23 when switching the operation mode. . As described above, the mode switching unit 31 switches between a plurality of different operation modes.

  Next, the substitute information registration process performed by the CPU 21 in the setting mode will be described with reference to the flowchart shown in FIG. In this process, the CPU 21 operates as the substitute information registration unit 32, associates the substitute information with the product code, and stores it in the substitute information table T1. Specifically, the CPU 21 first receives an input of a product code of a product 200 for registering product name substitution information (step S1). In step S1, the CPU 21 first displays a first guidance screen 51 as shown in FIG. 7 on the operator display 13 and waits until a product code is input from the scanner 17. At this time, the store clerk causes the scanner 17 to read the product code of the product 200 for which substitute information is to be registered. Then, the CPU 21 receives a product code input from the scanner 17.

  Next, the CPU 21 stores the product code received in step S1 in the product code area T1a of the substitute information table T1 (step S2).

  Next, CPU21 receives the input of the substitute information set with respect to the name of the goods 200 which received the goods code at step S1 (step S3). In step S3, the CPU 21 first displays a second guidance screen 52 as shown in FIG. 8 on the operator display 13, and waits until substitute information such as numbers is input from the keyboard 11. The store clerk operates the keyboard 11 to input desired substitute information. As a result, the substitute information is input from the keyboard 11 to the CPU 21, and the CPU 21 receives the substitute information input from the keyboard 11.

  Then, the CPU 21 stores the substitute information received in step S3 in the substitute information area T1b corresponding to the merchandise code area T1a in which the merchandise code is stored in step S1 (step S4). Thereby, the substitute information stored in the substitute information area T1b in step S4 is associated with the merchandise code stored in the article code area T1a in step S1.

  Next, the merchandise sales registration process performed by the CPU 21 in the registration mode will be described with reference to the flowchart shown in FIG.

  First, the CPU 21 operates as the reception unit 33 and receives an input of a product code from the scanner 17 (step S11). At this time, if the customer wishes to purchase the product 200 displayed on the display shelf 102, as described above, the customer informs the store clerk that he / she wishes to purchase the same product 200 as the brought product 200, and brings the brought product 200 Hand it over to the clerk. The store clerk performs a reading operation of the scanner 17 on the product code attached to the product 200. Thereby, the scanner 17 reads the product code, and inputs the read product code to the CPU 21. At this time, the CPU 21 checks whether or not the product 200 that has received the product code is sold at the store 100. Specifically, the CPU 21 checks whether or not the received product code exists in the product master file. If the product code exists in the product master file, the CPU 21 determines that the product 200 is a product sold at the store 100, and proceeds to step S12. On the other hand, if the product code does not exist in the product master file, the CPU 21 determines that the product 200 is not sold at the store 100, performs error processing, and then inputs the next product code. Accept. In the error process, for example, a pop-up display indicating that the product 200 is not sold at the store 100 is displayed on the operator display 13 and the customer display 14 for a predetermined time, and a buzzer (not shown) is displayed. ) To issue a warning sound.

  Next, the CPU 21 operates as the reading unit 34 and performs substitute information reading processing (step S12). In this step S12, the CPU 21 searches the substitute information table T1, and checks whether there is substitute information corresponding to the product code whose input is accepted by the accepting unit 33 in step S1. If the substitute information table T1 includes substitute information corresponding to the product code whose input is accepted by the accepting unit 33 in step S1, the CPU 21 reads the substitute information from the substitute information table T1.

  When the substitute information associated with the product code whose input is accepted by the accepting unit 33 in step S11 is in the substitute information table T1 (Yes in step S13), the CPU 21 operates as the notifying unit 35 and reads the substitute By displaying the information on the operator display 13, the substitute information is notified to the store clerk (step S14). As an example of notification by the operator display device 13, the CPU 21 causes the operator display device 13 to pop up a notification screen 53 as shown in FIG. 10. On the notification screen 53, a number “112”, which is substitute information of the product 200 for which the input of the product code has been received by the receiving unit 33 in step S11, and the product name are displayed. As a result, the store clerk can know the substitute information of the product 200 that the customer desires to purchase, so that the product 200 can be easily found from the display shelf 102 and provided to the customer. The product name is the one read by the CPU 21 from the product name stored in the product master file corresponding to the product code received by the receiving unit 33 in step S11. Then, the CPU 21 deletes the notification screen 53 when a specified key such as an execution key is pressed, and the process proceeds to step S15. If the substitute information corresponding to the product code input by the receiving unit 33 in step S11 is not in the substitute information table T1 (No in step S13), the CPU 21 does not perform the process in step S14. Proceed to step S15.

  In step S15, the CPU 21 operates as the sales registration unit 36, and registers the sales of the product 200 using the product code. Specifically, the CPU 21 registers and sells the product 200 for which the input of the product code has been received by the receiving unit 33 in step S11. As the sales registration, the CPU 21 searches the product master file, acquires product information such as product name and unit price corresponding to the input product code, and stores sales data of the product 200 based on the acquired product information. The sales registration of the product 200 is performed by creating and storing the sales data in a storage unit such as the RAM 23. Moreover, CPU21 displays the unit price etc. among the merchandise information of the goods 200 on the display 13 for operators, and the display 14 for customers. Further, the CPU 21 calculates the total amount of the products 200 that have been registered for sale so far, stores them in the storage unit such as the RAM 23, and displays them on the operator display 13 and the customer display 14.

  Then, the CPU 21 receives the product code again (step S11) and repeats the above process when the product code is input again without pressing the closing key (No in step S16).

  If the CPU 21 determines that the tightening key has been pressed (Yes in step S16), it executes a tightening process (step S17). In this closing process, the CPU 21 creates accounting information for the product 200 registered for sale, causes the printer 12 to print and issue a receipt based on the accounting information, and stores the accounting information in the sales file.

  As described above, in the POS terminal 10 according to the present embodiment, the receiving unit 33 receives the input of the product code from the scanner 17, and the reading unit 34 has the product name corresponding to the product code received by the receiving unit 33. The substitute information is read from the substitute information table T1, and the notification unit 35 displays the substitute information read by the reading unit on the operator display 13 to notify the substitute information. Therefore, the store clerk can know the substitute information of the product 200 by causing the scanner 17 to read the product code attached to the product 200. Therefore, in the sales form in which the order of the product 200 is received with the substitute information of the product name, the customer is the same product as the product 200 desired to be purchased and the customer has already purchased the product 200 (may be only a package or the like). To the store 100, tell the store clerk that they wish to purchase the same product 200 as the product 200 that they brought, and hand over the brought product 200 to the store clerk. As a result, the store clerk can read the product code attached to the product by the scanner 17 to check the substitute information of the product, and can easily find the product 200 from, for example, the display shelf 102 and provide it to the customer. . Therefore, since the customer does not need to use the substitute information when placing an order for the product 200, in order to check the substitute information, the customer can select the product 200 he / she wants to buy from the plurality of types of products 200 displayed. There is no need to find it. Therefore, it is possible to reduce the load on the customer in the sales form in which the order of the product is received with the substitute information of the product name.

  In the present embodiment, the sales registration unit 36 registers the sales of the product 200 using the product code received by the receiving unit 33. Therefore, since it is only necessary to input a product code used for notification of product name substitution information and sales registration for each product 200, there is an advantage that less labor is required for the store clerk.

  In the present embodiment, the product specifying information is a product code, and the input device is a scanner 17 that reads the product specifying information. Therefore, the store clerk can easily input the product specifying information.

  In the present embodiment, the POS terminal 10 includes a substitute information registration unit 32. Therefore, substitute information can be freely set for each store 100.

(Second Embodiment)
Next, a second embodiment of the present invention will be described. In addition, the same part as 1st Embodiment is shown with the same code | symbol, and the overlapping description is abbreviate | omitted.

  This embodiment is mainly different from the first embodiment in the processing executed by the POS terminal 10 and the point that the search key 11a is provided on the keyboard 11 of the POS terminal 10 as shown in FIG. The search key 11a is a declaration means for declaring switching of the operation mode from the registration mode to the search mode.

  In the present embodiment, the POS terminal 10 has a search mode as an operation mode in addition to the registration mode. The search mode is an operation mode for executing a search process for substitute information, and the sale registration of the product 200 is not performed. In the present embodiment, the substitute information reading process is not performed in the merchandise sales registration process executed by the CPU 21 in the registration mode. That is, in the present embodiment, steps S12 to S14 in the flowchart of FIG. 8 are omitted. Thereby, the load concerning CPU21 in merchandise sales registration processing can be reduced.

  In the present embodiment, the CPU 21 executes the mode switching process shown in FIG. 12 when the registration mode is set. In this mode switching process, the CPU 21 operates as the mode switching unit 31. The CPU 21 waits for mode switching to be declared by pressing the search key 11a (No in step S21). If the CPU 21 determines that mode switching has been declared (Yes in step S21), the CPU 21 switches the operation mode from the registration mode to the search mode (step S22). At this time, the CPU 21 stores search mode information indicating the search mode in the operation mode storage area of the RAM 23.

  Then, the CPU 21 waits for the end of the search in the search mode to be declared (No in step S23). A method for declaring the end of the search will be described later. When the end of the search for the substitute information in the search mode is declared (Yes in step S23), the CPU 21 switches the operation mode from the search mode to the registration mode (step S24).

  Next, a search process performed by the CPU 21 in the search mode will be described with reference to a flowchart shown in FIG. First, the CPU 21 displays a third guidance screen 54 as shown in FIG. 14 on the operator display 13 (step S31).

  Next, the CPU 21 operates as the reception unit 33 and receives an input of a product code from the scanner 17 (step S11). Next, the CPU 21 operates as the reading unit 34 and performs substitute information reading processing (step S12). The processes in steps S11 and S12 are the same as those in the first embodiment.

  Next, the CPU 21 operates as the notification unit 35 to notify the reading result of the replacement information reading process performed in step S12 (step S32). In this step S32, when the substitute information corresponding to the product code whose input is accepted by the accepting unit 33 in step S11 is in the substitute information table T1, the CPU 21 operates the substitute information as shown in FIG. The information is displayed on the display 13 for the person and the substitute information is notified to the store clerk. On the other hand, if the substitute information corresponding to the product code accepted by the accepting unit 33 in step S11 is not in the substitute information table T1, the CPU 21 displays a second message indicating that there is no substitute information and an end button. A notification screen (not shown) is pop-up displayed on the operator display 13.

  Next, when the end button of the notification screen 53 or the end button of the second notification screen is selected by the keyboard operated by the operator, the CPU 21 deletes the notification screen 53 or the second notification screen as the end processing ( Step S33).

  As described above, in the present embodiment, the POS terminal 10 includes the sales registration unit 36 that performs sales registration of products using the product code, and the mode switching unit 31 that switches the operation mode, and the reading unit 34. And the sales registration unit 36 operate in mutually different operation modes. Therefore, the store clerk can separately perform the product name substitution information confirmation business and the product sales registration business.

  The present invention is not limited to the above embodiments, and various other embodiments can be adopted without departing from the spirit of the present invention. For example, in each of the above embodiments, the operator display 13 is employed as a notification device that notifies the substitute information, and the substitute information is displayed on the operator display 13 to notify the substitute information. The present invention is not limited to this, and the substitute information may be notified by voice using a sounding device such as a speaker.

  Further, the input device is not limited to the scanner 17 and may be, for example, the keyboard 11.

  In each of the above embodiments, various programs are stored in the storage device 28. However, the present invention is not limited to this, and the program executed on the POS terminal 10 of the above embodiment may be installed in an executable format or executed. The file may be recorded in a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD in a possible format. The program executed by the POS terminal 10 according to each of the above embodiments may be provided by being stored on a computer connected to a network such as the Internet and downloaded via the network. Further, the program executed by the POS terminal 10 of each of the above embodiments may be provided or distributed via a network such as the Internet.

  In each of the above embodiments, an example in which the merchandise sales data processing apparatus is applied to the POS terminal 10 has been described. However, the present invention is not limited to this, and the merchandise sales data processing apparatus is applied to an ECR (Electric Cash Register). Also good.

10 ... POS terminal (product sales data processing device)
13 ... Indicator for operator (notifier)
17 ... Scanner (input device)
31 ... Mode switching part (mode switching means)
32. Substitution information registration section (substitution information registration means)
33. Reception part (reception means)
34. Reading section (reading means)
35. Informing part (notifying means)
36. Sales registration department (sales registration means)
200 ... Product
T1 ... substitute information table (storage unit)

Japanese Patent Laid-Open No. 7-21467

Claims (6)

Receiving means for receiving from the input device input of product specifying information attached to the product and specifying the product;
An input is accepted by the accepting unit from a storage unit that stores information that is different from the product specifying information and substitutes for the name of the product in association with the product specifying information of the product. Reading means for reading the substitute information corresponding to the product specifying information;
Informing means for informing the alarm of the substitute information read by the reading means;
A product sales data processing apparatus comprising:   The product sales data processing apparatus according to claim 1, further comprising: a sales registration unit that performs sales registration of a product using the product specifying information received by the receiving unit. Sales registration means for registering sales of products using the product identification information;
Mode switching means for switching the operation mode;
With
2. The merchandise sales data processing apparatus according to claim 1, wherein the reading unit and the sales registration unit operate in different operation modes. The product specifying information is a product code,
The product sales data processing device according to claim 1, wherein the input device is a scanner that reads the product specifying information.   The product sales data processing apparatus according to any one of claims 1 to 4, further comprising: a substitute information registration unit that associates the substitute information with the product specifying information and stores the substitute information in the storage unit. Computer
Receiving means for receiving from the input device input of product specifying information attached to the product and specifying the product;
An input is accepted by the accepting unit from a storage unit that stores information that is different from the product specifying information and substitutes for the name of the product in association with the product specifying information of the product. Reading means for reading the substitute information corresponding to the product specifying information;
Informing means for informing the alarm of the substitute information read by the reading means;
Program to function as.

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