JP2010033189A - Automated teller machine - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To prevent the hand of a customer put in a space of a coin slot 2 from being caught even in maintenance or the like of a coin processing part at the rear of an automated teller machine 1. <P>SOLUTION: The automated teller machine 1 is provided with a coin slot 2 for receiving or dispensing coins, an enclosure shutter 9 which covers the coin slot 2 and is opened/closed, and a coin processing part for receiving, storing, and delivering coins, and performs transaction with coins. Only when the coin slot 2 is used for transaction, the enclosure shutter 9 is opened. When the coin processing part is used, the enclosure shutter 9 is closed. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a technology for controlling a service entrance shutter in an automatic transaction apparatus such as an automatic teller machine or an automatic teller machine used in a financial institution or the like.

  Conventionally, in an automatic transaction apparatus capable of performing deposit / withdrawal transactions of coins, as shown in FIG. 13, as one of the customer service ports, a collective coin slot that can be loaded in a lump by providing a coin receiver 10. 7 and a sequential coin slot 8 to be loaded one by one, a collective coin slot shutter 7s covering the slot, a sequential coin slot shutter 8s, and a housing shutter 9 for further covering them. It is common.

In an automatic transaction apparatus provided with such a coin slot, it is not necessary to open and close the casing shutter 9 that covers the collective coin slot 7 and the sequential coin slot 8 in a normal state, and the casing shutter 9 is not provided. In some cases and during transactions, it is common to keep it open at all times (see, for example, Patent Document 1).
JP-A-10-208106

  However, in the above-described conventional automatic transaction apparatus, as shown in FIG. 13, when an attendant opens the safe door on the rear surface of the automatic transaction apparatus and pulls out the coin processing section in the direction of arrow A to perform maintenance or the like, the coin processing section The coin deposit / withdrawal port 2 is pulled out together, and a gap 30 is formed on the front side of the coin deposit / withdrawal port 2 as shown in FIG. 14, and the customer puts the hand into this gap and the clerk knows it. There was a risk that the coin handling department would be returned and the customer's hand could be caught.

  The present invention employs the following means in order to solve the aforementioned problems. That is, the present invention is an automatic transaction apparatus that includes a customer service port for inserting or taking out a medium, an openable / closable shutter that covers the service port, and a storage unit that stores the medium, and the customer service port includes The shutter is opened when a transaction to be used is performed, and the shutter is closed when it is detected that there is a possibility that a gap may be generated around the service opening.

  According to the automatic transaction apparatus of the present invention, in the automatic transaction apparatus that includes a customer service entrance or takeout medium, an openable / closable shutter that covers the service outlet, and a storage unit that stores the medium, and performs transactions using the medium, When performing a transaction using the service port, the shutter is opened, and when a state where there is a possibility that a gap may occur around the service port is closed, the shutter is closed. Customers do not get caught even if they are put in and out.

  Embodiments of the present invention will be described below with reference to the drawings. In addition, as an automatic transaction apparatus of the present invention, there are devices that handle tickets such as railway tickets, commuter passes, air tickets, admission tickets, winning voting tickets, securities, gift certificates, banknotes, coins, etc. In the embodiment, a case where a coin is handled as a medium in an automatic cash transaction apparatus that performs general cash deposit payment or transfer will be described as an example.

(Constitution)
FIG. 1 is an overview perspective view showing a configuration of an automatic transaction apparatus according to an embodiment. As shown in the figure, the automatic transaction apparatus according to the embodiment includes a coin deposit / withdrawal port 2 for depositing / withdrawing coins, a bill deposit / withdrawal port 3 for depositing / withdrawing banknotes, and transaction operation after the transaction starts. Inserts the operation unit 4 including a touch panel that displays a screen and performs predetermined input, a passbook insertion slot 5 into which a passbook is inserted when performing a transaction in a passbook, and a cash card for authentication before the transaction is started. It consists of a card insertion slot 6.

  As an internal configuration of the automatic transaction apparatus 1 according to the embodiment, as shown in FIG. 2, a coin processing unit 25 is built in such a manner that the coin deposit / withdrawal port 2 contacts the operation unit 4. During maintenance, the coin processing unit 25 is maintained by being pulled out in the direction of arrow A as shown in FIG. In addition, a bill deposit / withdrawal unit and the like are also built in, but the description thereof is omitted for simplification.

  The coin processing unit 25 is configured as shown in FIG. That is, the above-described coin deposit / withdrawal port 2 is arranged at the upper left in the figure, and the coin discriminating unit 17 (lower side in the figure) for discriminating the received coins is conveyed again upward as indicated by the arrow C after the discrimination. A coin storage 13 for storing various types of coins is arranged as shown in the figure.

  A temporary holding unit 40 for storing temporary coins, an overflow stacker 41 for storing deposit coins when the coin storage 13 is full, a recovery reject storage unit 42 for storing reject coins at the time of recovery, A replenishment reject storage unit 43 for storing reject coins at the time of replenishment and a forgetting box 12 for storing forgotten coins are arranged as shown in FIG.

  Next, the control system of the automatic transaction apparatus 1 according to the embodiment has a configuration as shown in FIG. That is, as shown in the figure, the control system of the automatic transaction apparatus 1 is recorded in the housing shutter 9, the main control unit 20 that controls each unit described later, the operation unit 4 described above, a cash card, and the like. A card processing unit 21 for reading / writing information, a voice guidance unit 22 for outputting operation guidance, a read / write of a magnetic stripe of a bankbook, a bankbook processing unit 23 for controlling printing on the bankbook, and a banknote for banknote deposit / withdrawal control It consists of a processing unit 24, a coin processing unit 25 for performing coin deposit / withdrawal control, and a clerk operation unit 26 operated by a clerk.

  Furthermore, it has the memory part 27 as a memory | storage part of the main-control part 20, and the interface part 28 which controls the interface with the host computer which is not shown in figure.

  FIG. 5 is a top view showing a configuration around the coin deposit / withdrawal port 2. As shown in the figure, the coin deposit / withdrawal slot 2 is a collective coin slot that covers the collective coin slot 7 into which collective deposit / withdrawal coins are inserted and the coin receiver 10 that holds the inserted coins in the direction of arrow C. The shutter 7s includes a sequential coin slot 8 for feeding coins one by one, a sequential coin slot shutter 8s for covering the same, and a casing shutter 9 covering the whole and opening and closing in the arrow B direction.

(Operation)
With the above configuration, the automatic transaction apparatus according to the embodiment operates as follows. In addition, since the operation | movement which concerns on the coin deposit / withdrawal transaction of an automatic transaction apparatus is the same as the operation | movement of a general automatic transaction apparatus, the description is abbreviate | omitted for simplification.

  This operation will be described in detail below according to the operation flowchart of FIG. First, it is confirmed whether or not the automatic transaction apparatus 1 can make a transaction (step S01). If the transaction is not possible, the process waits as it is, and if the transaction is possible, the personal authentication is started (step S02). Then, when the customer inserts a cash card and inputs a personal identification number or the like, the identity confirmation is completed, and when the transaction selection screen is displayed on the operation unit 4, the customer selects a desired transaction (step S03).

  Then, it is determined whether or not to use the coin processing unit 25 in the selected transaction (step S04). For example, when the customer selects the transfer transaction, the transaction may insert coins such as a fee, and the transaction uses the coin processing unit 25. Therefore, the process proceeds to the next step S05, and the housing shutter 9 is closed. If it is closed (step S05), as shown in FIG. 7, the housing shutter 9 of the coin deposit / withdrawal port 2 is opened in the direction of arrow B, and the collective coin slot is similarly opened. The shutter 7s is also opened (step S06).

  On the other hand, if the customer selects balance inquiry in step S04, for example, since the transaction does not use the coin processing unit 25, there is no need to open the housing shutter 9 and so on, so the process proceeds to step S07 and the customer selects The completed transaction is started (step S07).

  If the housing shutter 9 has already been opened in step S05, step S06, which is the shutter opening operation, is skipped and the process proceeds to step S07.

  For example, when the customer selects the transfer process and pays the transfer fee in cash, the customer displays the coins in the collective coins by displaying or voice guidance on the display unit of the operation unit 4 so as to deposit from the coin deposit port 2. It is inserted into the slot 7 or the coin slot 8 sequentially.

  After starting these transactions, for example, in the case of regular maintenance, as shown in FIG. 10, when an attendant opens the rear safe door 31 in the direction of arrow D, the safe door open / close detection switch 32 opens the door. Since it is detected (step S08), the fact that maintenance has been started is displayed or voice guidance is given to the operation unit 4 (step S14), and the housing shutter 9 is closed (step S15). Then, after closing the housing shutter 9, the process returns to the step of determining whether the maintenance is completed and the transaction is possible again (step S01).

  At this time, the clerk pulls out the coin processing unit 25 as shown in FIG. Then, as shown in FIG. 8, the collective coin slot 7 and the sequential coin slot 8 are pulled out and a gap 30 is generated. However, since the housing shutter 9 is already closed, the customer can remove the gap between the hand and the like. If you try to enter 30, you will not enter and will not be pinched.

  Alternatively, if a failure occurs in the coin processing unit 25 or the bill processing unit 24 after starting these transactions (step S09), the fact that the failure has occurred is displayed on the operation unit 4 or voice guidance is provided (step S14). The body shutter 9 is closed (step S15). Then, after closing the housing shutter 9, the process returns to the step of determining whether the maintenance is completed and the transaction is possible again (step S01).

  For example, when the coin processing unit 25 is abnormal, the attendant opens the rear safe door 31 and pulls out the coin processing unit 25 as shown in FIG. Then, as shown in FIG. 8, the collective coin slot 7 and the sequential coin slot 8 are pulled out and a gap 30 is generated. However, since the housing shutter 9 is already closed, the customer can remove the gap between the hand and the like. If you try to enter 30, you will not enter and will not be pinched.

  Alternatively, when it is detected that the power-off button has been pressed after starting these transactions (step S10), the safe door 31 or the like may be opened and the coin processing unit 25 or the like may be pulled out. Therefore, the transaction stop is once displayed on the operation unit 4 (step S14), and after closing the housing shutter 9, the maintenance is completed and the power is turned on again to determine whether the transaction is possible (step S14). Step S01).

  Alternatively, after starting these transactions, the coin processing unit 25 and the banknote processing unit 24 are pulled out, and it is detected that the withdrawal detection switch 33 provided at the tip of the coin processing unit 25 is turned off as shown in FIG. (Step S11), a message to that effect is displayed on the operation unit 4 (Step S14), and after closing the housing shutter 9, it is determined whether maintenance is completed and the power is turned on again to enable transactions. Return (step S01).

  Alternatively, after starting these transactions, as shown in FIG. 12, when the clerk presses the transaction stop button 100 displayed on the clerk operation unit 26 to stop the transaction (step S12), the coin processing Since the maintenance of the unit 25 is started and the coin processing unit 25 may be pulled out, after the housing shutter 9 is closed, the process returns to the step of determining whether the maintenance is completed and the transaction is possible again ( Step S01).

  Alternatively, after starting these transactions, when the clerk presses the coin stop button 101 displayed on the clerk operation unit 26 as shown in FIG. 12 and the transaction is restricted (step S13), the coin processing is performed. Since the maintenance of the unit 25 is started and the coin processing unit 25 may be pulled out, after the housing shutter 9 is closed, the process returns to the step of determining whether the maintenance is completed and the transaction is possible again ( Step S01).

  In the above description of the embodiment, the collective coin slot 7 and the coin processing unit 25 equipped with the sequential coin slot 8 have been described as examples, but either the collective coin slot 7 or the sequential coin slot 8 is used. The present invention can also be applied to an automatic transaction apparatus equipped with a kana. Further, in the above description of the embodiment, the example in which the housing shutter 9 is provided on the housing side of the automatic transaction apparatus 1 has been described. The invention can be applied.

  In the above description of the embodiment, an example in which a shutter is provided in the coin deposit / withdrawal port 2 of the coin processing unit 25 and the opening / closing of the shutter is controlled has been described. The present invention can also be applied to the case where the opening and closing of the shutter is controlled.

(Effect of Example)
As described above, according to the automatic transaction apparatus of the embodiment, a coin deposit / withdrawal port for depositing / withdrawing coins, an openable / closable shutter for covering the coin deposit / withdrawal port, and a storage unit for storing coins are provided. In the automatic transaction apparatus that performs transactions, the housing shutter is opened only when handling of coins is necessary, and the housing shutter is closed when there is a possibility that the coin processing unit is put in and out. Even if the coin processing unit is put in and out, the customer does not get caught.

  In the above description of the embodiment, a cash automatic transaction apparatus that performs general cash deposit payment, transfer, etc. has been described as an example. It can be widely used in automatic transaction apparatuses that handle tickets, securities, gift certificates, banknotes, coins, and the like.

It is a general-view perspective view of the automatic transaction apparatus of an Example. It is a block diagram (side view) of the automatic transaction apparatus of an Example. It is a block diagram (side view) of the coin processing part of the automatic transaction apparatus of an Example. It is a control system block diagram of the automatic transaction apparatus of an Example. It is a block diagram (top view) around the coin deposit / withdrawal port of the embodiment. It is operation | movement explanatory drawing (side view) of the automatic transaction apparatus of Example 1. FIG. It is a figure explaining the structure around the coin deposit and withdrawal port of an Example, and its operation | movement. It is a figure explaining the structure around the coin deposit and withdrawal port of an Example, and its operation | movement. It is an operation | movement flowchart of the automatic transaction apparatus of an Example. It is a figure explaining operation | movement of the automatic transaction apparatus of an Example. It is an external appearance block diagram of the coin process part of an Example. It is an example of a screen of the staff operation part of the automatic transaction apparatus of an Example. It is a figure explaining the structure around the coin deposit and withdrawal port of the conventional automatic transaction apparatus, and its operation | movement. It is a figure explaining the structure around the coin deposit and withdrawal port of the conventional automatic transaction apparatus, and its operation | movement.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Automatic transaction apparatus 2 Coin deposit / withdrawal port 3 Banknote deposit / withdrawal port 4 Operation part 5 Passbook insertion slot 6 Card insertion slot 7 Collective coin insertion slot 7s Collective coin insertion slot shutter 8 Successive coin insertion slot 8s Successive coin insertion slot shutter 9 Case Shutter 10 Coin receiver 20 Main control unit 25 Coin processing unit 26 Personnel operation unit 30 Clearance 31 Safe door 32 Safe door open / close detection switch 33 Drawer detection switch

Claims (5)

An automatic transaction apparatus that includes a customer service entrance and exit, a shutter that can be opened and closed to cover the customer service, and a storage unit that stores the medium, and performs transactions using the medium,
The automatic operation is characterized in that the shutter is opened when performing a transaction using the service port, and the shutter is closed when a state in which a gap may occur around the service port is detected. Trading device.   2. The automatic transaction apparatus according to claim 1, wherein the detection of the state is detection of opening of a safe door.   The automatic transaction apparatus according to claim 1, wherein the detection of the state is detection of occurrence of a failure or detection of start of maintenance.   2. The automatic transaction apparatus according to claim 1, wherein the detection of the state is detection of transaction restriction or transaction stoppage or detection of power-off.   2. The automatic transaction apparatus according to claim 1, wherein the detection of the state is detection of the storage unit being pulled out.

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