JP2008137788A - Remote monitoring system of elevator - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a remote monitoring system of an elevator capable of performing information exchange between a cellular phone in an elevator car and a monitoring center without being influenced by communication restriction of a general public telephone line. <P>SOLUTION: The above problem can be solved by photographed data of a two-dimensional bar code 4 provided in the elevator car 2 or an elevator hall by a camera of the cellular phone, transmitting the photographed data of the two-dimensional bar code 4 from the cellular phone to the monitoring device 9 via the internet 6 and a managing device 7, transmitting and distributing a reception screen A in which predetermined enquiries created by the monitoring device 9 or the managing device 7 from the managing device 7 to the cellular phone via the internet 6 are displayed is displayed in a display part of the cellular phone so as to display the reception screen A in the display part of the cellular phone and then transmitting a returning screen B created by performing required input about the predetermined enquiries in the display part from the managing device 7 to the monitoring device 9 via the internet 6. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to an elevator remote monitoring system.

  A conventional elevator remote monitoring system includes a monitoring terminal device provided in a building where the elevator is installed, and a monitoring center connected to the monitoring terminal device via a general public telephone line. Information is transmitted from the monitoring terminal device to the monitoring center, and commands (instructions) such as appropriate measures are transmitted from the monitoring center to the elevator maintenance engine or the like. Information to be transmitted from the monitoring terminal device to the monitoring center in that case includes, for example, elevator information for identifying the elevator such as the elevator model and delivery year, building information such as the name and location of the building where the elevator is installed, elevator This includes failure information such as the details of the failure that occurred.

Furthermore, as a technology for making a call with any other party from the mobile phone in the elevator car, call number information sent from the mobile phone brought into the elevator car is received and the call number information is received. Via a general public telephone line, either a Bluetooth master station that transmits data to a monitoring terminal device via a control cable or a Bluetooth master station that transmits data via an intercom provided in the elevator car A switch connection is known (for example, see Patent Document 1).
JP 2003-204398 A

  However, in the elevator remote monitoring system in which the monitoring center is connected to the monitoring center by the general public telephone line as in the conventional example described above, the general public use is caused by the occurrence of a wide area disaster such as a large earthquake. When a telephone line is restricted, there has been a problem that a call with the monitoring center becomes impossible or a considerable amount of time is required for the call.

  Furthermore, the above-described conventional example, for example, an elevator remote monitoring system described in Japanese Patent Application Laid-Open No. 2003-204398 requires equipment such as a Bluetooth master station and a general public telephone line together with a monitoring terminal device. There was a problem that it could not be adopted for elevators without these facilities.

  The present invention has been made from the above-described state of the art, and its purpose is to monitor a mobile phone carried by a passenger of an elevator even if no equipment such as a monitoring terminal device or a general public telephone line is installed. The object is to provide an elevator remote monitoring system that enables smooth information exchange with a center.

  In order to achieve the above-mentioned object, the present invention monitors the abnormal state of a plurality of elevators and remotely performs a call with an interphone arranged in the elevator car via a public telephone line. Remote monitoring of an elevator including at least a monitoring center in which a device is installed and a management device in which a camera-equipped mobile phone is connected via the Internet and connected to the monitoring device of the monitoring center In the system, the two-dimensional barcode data provided in one or both of the elevator car and the elevator hall is photographed by the camera of the mobile phone, and the photographed two-dimensional barcode data is taken. Transmitting from the mobile phone to the management device via the Internet, and from the management device to the secondary The bar code data is transmitted to the monitoring device, and then the reception screen (A) on which a predetermined inquiry item created by the monitoring device or the management device is displayed is sent from the management device to the Internet. The reception screen A is displayed on the display unit of the mobile phone by transmitting it to the mobile phone via the mobile phone, and then a reply screen B created by making necessary input regarding a predetermined inquiry item on the display unit. Is transmitted to the monitoring device via the Internet and a management device.

  Furthermore, the present invention is characterized in that the data of the two-dimensional bar code includes at least an elevator specifying code for specifying an elevator and a management device specifying code for specifying the management device.

  Further, according to the present invention, the content of the reception screen A on which the predetermined inquiry item is displayed includes at least a telephone number column for inputting the telephone number of the mobile phone and an elevator status column for inputting the status of the elevator. It is characterized by being included.

  According to the present invention, when the two-dimensional barcode data photographed by the camera of the mobile phone is transmitted to the monitoring device via the Internet and the management device, the reception of the predetermined inquiry item from the monitoring device is displayed. A screen A is displayed on the display unit of the mobile phone via the management device and the Internet, and a reply screen B created by making necessary input regarding a predetermined inquiry item is displayed on the display unit via the Internet and the management device. Since it can be sent to the monitoring device, it is not affected by the communication restrictions on the general public telephone line, and even if no equipment such as a monitoring terminal device or a general public telephone line is installed, An elevator remote monitoring system capable of smoothly exchanging information between the mobile phone in the car and the monitoring center can be obtained.

  Hereinafter, an embodiment of an elevator remote monitoring system according to the present invention will be described with reference to FIGS. FIG. 1 is a schematic configuration diagram of an entire elevator remote monitoring system according to an embodiment of the present invention. FIG. 2 is an explanatory diagram of a content example of a reception screen transmitted from the monitoring center of the elevator remote monitoring system to the mobile phone according to the embodiment of the present invention. FIG. 3 is an explanatory diagram of a content example of a reply screen transmitted from the mobile phone of the elevator remote monitoring system to the monitoring center according to the embodiment of the present invention. FIG. 4 is a flowchart showing an operation status inquiry procedure by the elevator remote monitoring system according to the embodiment of the present invention.

  An elevator remote monitoring system 1 according to an embodiment of the present invention shown in FIG. 1 includes a two-dimensional barcode 4 provided in one or both of an elevator car 2 and an elevator hall 3, and the two-dimensional barcode. A mobile phone 5 with a camera capable of photographing the data of the barcode 4, a management device 7 to which the mobile phone 5 is connected via the Internet 6, an abnormal state monitoring for the elevator, and an elevator car 2. It comprises at least a monitoring center 8 for making a call with a set interphone (not shown) remotely via a general public telephone line (not shown). Here, the mobile phone 5 refers to a mobile phone carried by an elevator passenger (including an elevator maintenance worker).

  The data of the two-dimensional barcode 4 includes at least an elevator identification code 4A such as a production number that identifies the elevator and a management device identification code 4B such as a URL that identifies the management device 7. The cellular phone 5 reads the contents of the two-dimensional barcode 4 by photographing with a camera, and the contents of the read two-dimensional barcode 4, that is, the elevator identification code 4 </ b> A and the management apparatus identification code 4 </ b> B are transmitted via the Internet 6. The function of transmitting to the management device 7 is provided. The elevator identification code 4A may be a building code that can identify the building where the elevator is installed.

  As shown in FIG. 1, the monitoring center 8 includes a monitoring device 9 connected to the management device 7, a monitoring table 10 including a personal computer connected to the monitoring device 9, and a telephone connected to the monitoring table 10. 11 is installed at least. The monitoring device 9 of the monitoring center 8 is connected to a monitoring terminal device (not shown) provided in a building or the like where an elevator is installed via a general public telephone line, and via the general public telephone line. Thus, it is possible to remotely monitor an abnormal state for a plurality of elevators and remotely communicate with an interphone (not shown) arranged in the elevator car. The display unit 10A of the monitoring console 10 displays elevator failure information and the like transmitted via a general public telephone line from a monitoring terminal device (not shown) provided in a building where the elevator is installed. Information relating to the elevator (manufacture number, delivery destination, items entered on the reply screen B, etc.) transmitted from the management device 7 via the monitoring device 9 is also displayed. The telephone 11 is confined in the elevator car 2 so that passengers can make calls via an interphone (not shown) disposed inside the car and can also make calls with passengers carrying the mobile phone 5. It is.

  As shown in Fig. 2, the content displayed on the reception screen A where the prescribed inquiry items are displayed is at least "Thank you for contacting us. XX Building System Monitoring Center. Fill in the items below. "Please reply to me." Text and greetings column A1 and "Tell me your mobile phone number." Text and phone number field A2 consisting of a blank to enter the phone number of mobile phone 5 And an elevator status column A3 composed of a text “Please tell me the status of the elevator.”, A plurality of item description sections indicating the status of the elevator, and a check mark entry section. In the reception screen A of the present embodiment, items indicating the status of the elevator include “confined”, “the elevator is stopped”, “the door is still open”, and the like.

  As shown in FIG. 3, the display content of the reply screen B created by making the necessary input regarding a predetermined inquiry item on the display unit 5A of the mobile phone 5 is the same as the greeting and request column A1 on the reception screen A. A circle (checkmark) in the appropriate item among the items indicating the status of the elevator, the greeting and request column B1 of the text, the phone number entry column B2 where the phone number of the mobile phone 5 is entered, and the elevator status ) To enter the elevator status entry field B3.

  In the elevator remote monitoring system 1 having the above-described configuration, the data of the two-dimensional barcode 4 provided in one or both of the elevator car 2 and the elevator hall 3 is photographed by the camera of the mobile phone 5, When the photographed data of the two-dimensional barcode 4 is transmitted from the mobile phone 5 to the management device 7 via the Internet 6, the data of the two-dimensional barcode 4 is transmitted from the management device 7 to the monitoring device 9 of the monitoring center 8. Automatically sent.

  Thereafter, the reception screen A transmitted from the monitoring device 9 to the management device 7 is automatically transmitted from the management device 7 to the mobile phone 5 via the Internet 6, thereby displaying the reception screen A on the display unit 5 </ b> A of the mobile phone 5. Is done. Thereafter, the passenger carrying the mobile phone 5 creates a reply screen B by making necessary input regarding a predetermined inquiry item on the reception screen A displayed on the display unit 5A of the mobile phone 5, and then the reply screen B transmits to the management device 7 via the Internet 6. Then, the reply screen B transmitted to the management device 7 is automatically transmitted to the monitoring device 9 of the monitoring center 8.

  When the monitoring device 9 of the monitoring center 8 receives the reply screen B, the reply screen B is transmitted to the monitoring console 10. Then, the reply screen B transmitted to the monitoring console 10 is displayed on the display unit 10A. Therefore, the monitoring person (control person) of the monitoring center 8 looks at the reply contents to the inquiry item input on the reply screen B displayed on the display unit 10A of the monitoring table 10, and provides maintenance technology to the maintenance company. The information is exchanged with the passenger by instructing the dispatch of the person or by calling the mobile phone 5 with the telephone 11 while looking at the telephone number entry field B2.

  Next, an operation status inquiry procedure by the remote monitoring system for an elevator according to the above-described embodiment will be specifically described with reference to FIG.

  First, when the elevator breaks down and a passenger is trapped in the car 2, step S1 in FIG. 4 (photographs / decodes the two-dimensional barcode) is performed by the camera-equipped mobile phone 5 carried by the passenger. As shown, the two-dimensional barcode 4 provided in the car 2 is photographed, and the two-dimensional barcode 4 data is read to identify the elevator in which the passenger is confined and the passenger identification code 4A. The management device specifying code 4B that specifies the management device 7 that manages the elevator is acquired. In this embodiment, the elevator serial number information is acquired as the elevator identification code 4A, and the URL information of the management apparatus 7 is acquired as the management apparatus identification code 4B.

  Next, the mobile phone 5 connects to the management device 7 by automatically accessing the acquired URL as in step S2 (automatic transmission / connection to the management device) in FIG. The specific code 4A (manufacturer number of the elevator) is transmitted.

  Next, when the management device 7 receives the elevator identification code 4A (elevator serial number) as in step S3 in FIG. 4, the elevator identification code 4A (elevator serial number) is managed as in step S4 in FIG. The elevator 7 is automatically transmitted from the device 7 to the monitoring device 9 of the monitoring center 8, and the elevator is searched for by the monitoring device 9, so that the failed elevator (passenger is confined) is identified.

  Next, when a broken elevator (with passengers confined) is identified, the reception screen A shown in FIG. 2 is generated by the monitoring device 9 as shown in step S5 of FIG. 7 and the Internet 6 are transmitted (returned) to the mobile phone 5.

  Next, when the reception screen A is transmitted (returned) to the mobile phone 5, the reception screen A is displayed on the display unit 5A of the mobile phone 5 as in step S6 of FIG. When the reception screen A is displayed on the display unit 5A of the mobile phone 5, the passenger carrying the mobile phone 5 places the mobile phone in the phone number column A2 as in step S7 (selection input of the situation) in FIG. 5 is entered, and a check mark is entered in the corresponding elevator status item in the elevator status column A3 to create a reply screen B shown in FIG. 6 to the management device 7.

  Next, when the management apparatus 7 receives the reply screen B as shown in step S8 of FIG. 4, whether or not there is an item (information) input in the telephone number entry column B2 and the elevator status entry column B3 of the reply screen B. Whether or not (presence / absence) is determined (confirmed) as shown in step S9 in FIG.

  Next, in step S9 of FIG. 4, when it is determined that there is an item (information) input on the reply screen B, information (manufacturing number) on the identified elevator is sent to the monitoring console 10 via the monitoring device 9. , A delivery destination, items input on the reply screen B, etc.) are transmitted (transferred), and information regarding the specified elevator is displayed on the display unit 10A of the monitoring console 10, and the process proceeds to step S10 in FIG. .

  Next, as shown in step S10 of FIG. 4, the telephone connected to the monitoring console 10 to the telephone number entered in the telephone number entry field B2 of the reply screen B displayed on the display unit 10A of the monitoring console 10. 11 is used to make a call (call) by a supervisor (controller) of the monitoring center 8. Then, as shown in step S11 in FIG. 4, when the mobile phone 5 of the passenger confined in the elevator car 2 receives the call from the telephone set 11, the monitoring center 8 performs as shown in step S12 in FIG. A voice call is made between the supervisor (the controller) and the passenger trapped in the elevator car 2.

  In step S9 of FIG. 4, in addition to the telephone number entered in the telephone number entry field B2 of the reply screen B, as in the elevator status entry field B3 shown in FIG. If there is a check mark in the item “Yes”, etc., a voice call is made between the supervisor (controller) of the monitoring center 8 and the passenger confined in the elevator car 2 and step S13 in FIG. In this way, a dispatching instruction is given to the maintenance worker to rescue the trapped passenger, and a communication (call) indicating that the maintenance worker has been dispatched to rescue the passenger is called in the car 2. This is performed for the mobile phone 5 carried by the passenger confined to the mobile phone.

  In step S9 in FIG. 4, the telephone number is not entered in the telephone number entry field B2 of the reply screen B, and as shown in the elevator status entry field B3 shown in FIG. If there is a check mark in the item “Yes” or the like, as in step S13 in FIG. 4, only a dispatch instruction is given to the maintenance worker to rescue the trapped passenger. In addition, in step S9 of FIG. 4, if there is no input (description) in the telephone number entry field B2 and the elevator status entry field B3 on the reply screen B, it is determined that it is mischief and the reception history is monitored. It is stored in the storage unit of the device 9.

  According to the elevator remote monitoring system 1 configured as described above, passengers confined in the elevator car 2 even when communication of the public telephone line is restricted due to the occurrence of a wide-area disaster such as a large earthquake. Can be exchanged smoothly via the Internet 6 between the operator and the supervisor of the monitoring center 8 via the Internet 6, and rescue operations for passengers trapped in the elevator car 2 Elevator failures and accidents can be resolved smoothly.

  Further, in the elevator remote monitoring system 1 configured as described above, if a two-dimensional bar code 4 is provided at the elevator hall 3, the radio wave of the mobile phone 5 does not reach from inside the elevator car 2 to the outside. Even so, passengers waiting at the elevator hall 3 can read the data of the two-dimensional barcode 4 into the elevator hall 3 using a mobile phone carried by the passenger waiting at the elevator hall 3, so that the passenger waiting at the elevator hall 3 Can be exchanged by telephone conversations with the monitoring personnel (control personnel) of the monitoring center 8, so no confinement accident has occurred, but even if the elevator stops due to a failure such as a power failure, The status of the elevator can be reported from the landing 3 to the monitoring center 8.

  Furthermore, according to the elevator remote monitoring system 1 having the above-described configuration, the two-dimensional barcode 4 is provided in the elevator hall 3 and the car 2 without installing a monitoring terminal device or a public telephone line. It is possible to exchange information on the operation status of the elevator via a call between the passengers in the elevator hall 3 and the car 2 and the supervisor (control officer) of the monitoring center 8 simply by providing the Internet. The remote monitoring system 1 can be adopted at a low cost for an elevator that is not equipped with equipment such as a terminal device for public use or a telephone line for general public. In addition, since the supervisor (controller) of the monitoring center 8 directly exchanges information on the operation status of the elevator with the passengers in the car 2 or the passengers in the hall 3, the passenger has special knowledge about the elevator. Even if it is not, the operation status of the elevator can be accurately confirmed on the monitoring center 8 side.

  In the above embodiment, the management device 7 is not installed in the monitoring center 8, but the management device 7 may be installed in the monitoring center 8. In the above embodiment, the telephone 11 is connected to the monitoring console 10 to make a call to the mobile phone 5, but the telephone 11 is connected to the monitoring device 9 to make a call to the mobile phone 5. You may do it. In the above embodiment, the reception screen A shown in FIG. 2 is generated by the monitoring device 9, but after the reception screen A shown in FIG. You may make it transmit to the telephone 5. FIG.

1 is a schematic configuration diagram of an entire elevator remote monitoring system according to an embodiment of the present invention. It is explanatory drawing of the example of the content of the reception screen transmitted to a mobile telephone from the monitoring center of the remote monitoring system of an elevator concerning one Embodiment of this invention. It is explanatory drawing of the example of the content of the reply screen transmitted to the monitoring center from the mobile telephone of the remote monitoring system of an elevator concerning one Embodiment of this invention. It is a flowchart which shows the driving | running condition inquiry procedure by the remote monitoring system of an elevator concerning one Embodiment of this invention.

DESCRIPTION OF SYMBOLS 1 Remote monitoring system 2 Elevator car 3 Elevator landing 4 Two-dimensional barcode 4A Elevator specific code 4B Management device specific code 5 Mobile phone with camera 5A Display unit 6 Internet 7 Management device 8 Monitoring center 9 Monitoring device 10 Monitoring console 10A Display unit 11 Telephone A Reception screen A1 Greeting and request column A2 Telephone number column A3 Elevator status column B Reply screen B1 Greeting and request column B2 Telephone number column B3 Elevator status column

Claims (3)

A monitoring center equipped with a monitoring device for monitoring abnormal conditions for multiple elevators and remotely communicating with intercoms installed in the elevator car via a public telephone line, and with a camera In the remote monitoring system for elevators, which includes at least a management device connected to the mobile phone of the mobile phone via the Internet and connected to the monitoring device of the monitoring center,
Two-dimensional barcode data provided in one or both of the elevator car and the elevator hall is photographed by the camera of the cellular phone, and the photographed two-dimensional barcode data is captured by the cellular phone. Is transmitted to the management apparatus via the Internet, and the two-dimensional barcode data is transmitted from the management apparatus to the monitoring apparatus, and then created by the monitoring apparatus or the management apparatus. After the reception screen (A) on which the inquiry item is displayed is transmitted from the management device to the mobile phone via the Internet, the reception screen (A) is displayed on the display unit of the mobile phone. A reply screen (B) created by making a necessary input regarding a predetermined inquiry item on the display unit is displayed on the Internet. And elevator remote monitoring system being characterized in that is to be sent to the monitoring device via the management device.   The elevator remote according to claim 1, wherein the two-dimensional barcode data includes at least an elevator identification code for identifying an elevator and a management device identification code for identifying the management device. Monitoring system.   The content of the reception screen (A) on which the predetermined inquiry item is displayed includes at least a telephone number field for inputting the mobile phone number and an elevator status field for inputting the status of the elevator. The elevator remote monitoring system according to claim 1 or 2, wherein

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