JP2006260246A - Product regeneration and physical distribution system, product regeneration physical distribution method, and computer-readable storage medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To integrate physical distribution and regeneration systems from the viewpoint of entirely optimizing works extending from recovery to sorting, part extraction, regeneration and supply. <P>SOLUTION: This system comprises a CCS 30 having products (image forming device 10) having an operation display part 11 for inputting unique information of the own machine and a storage device 12 storing input information/use history and a host computer 31, and performing various managements of the products while storing various pieces of information for the products, a regeneration section 40 including a recovery center 41, a regeneration center 42 and a recycle center 43, and recovering and regenerating the product, and a manufacturing section 50 including a product producing factory 51, a part maker 52 and a material maker 53, and producing the product, which are mutually connected: and a reuse planning/execution means selecting reusable and unusable parts when a customer's product is used up, determining the profitability of regeneration, and planning and executing an appropriate extraction section for reusable part, a regeneration section, a recovering method, a recovered product carrying form, a recovery route, a regeneration lead time, and the use in using factory of a regenerated product. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention stores and manages usage history information and unique information of image forming apparatuses such as copiers, printers, and facsimile machines in real time to determine whether or not parts and units can be reproduced, and formulates and executes a predetermined distribution route. The present invention relates to a product reproduction distribution system, a product reproduction distribution method, and a computer-readable recording medium.

  Conventionally, when various used devices such as image forming devices such as copiers, printers and facsimile machines, and various office automation equipment are reused as parts or units, disassembly / removal of the reused parts from various devices It goes through a sampling process. At this time, in relation to the amount of the reused part and the recycled part, it is efficient to perform as part of the recycling process in the recycling process and the recycling process for reuse. In some cases, it is better to disassemble with consistency with the regeneration process.

  Conventionally, out of used equipment, candidate parts that can be disassembled in common during a period during which recovery is expected are assumed, and a disassembly and part extraction factory is determined. For this reason, in order to perform common operations, devices that can extract and recycle parts at the time of collection have been selected. Since this sorting unifies the level of the collecting machine, the machine to be extracted becomes a phenomenon. In fact, some of the “collected equipment” with extracted parts could not be extracted. Also, if there are a lot of parts to be picked up, planning part pick-up in an integrated operation with regeneration, and even if the recovery machine is transported to the reclaimed area, there are actually parts that are not already present, and there are things that cannot be picked up, In some cases, wasteful transportation was performed.

  In addition, a reuse system is disclosed in which a device manufacturer's terminal, a collection company's terminal, and a unit manufacturer's terminal are interconnected on the network, and the elements and units constituting the device are reused. (For example, refer to Patent Document 1).

JP 2002-197180 A

  However, the conventional techniques described above have the following problems. First, in order to prevent quality deterioration during transportation, curing is performed by setting a cushioning material around the product so that the recovery machine will not be damaged during transportation. If there are many extracted products, there will be no profitable problem even if this curing cost is somewhat high, but if there are few extracted parts, the transportation cost and the curing cost will be a profitable burden.

  In addition, it is not possible to know whether or not the reproduction candidate part is suitable for the reproduction condition unless it is actually disassembled and the part is extracted. At present, it is necessary to confirm how many times the reproduction candidate parts have been reproduced, the total usage status (cumulative “use time, use period or use (copy, print) number of sheets)”, and the like. Since it is not known that the reproduction candidate parts that meet the conditions are built in, it is difficult to set a route for efficient “collection of parts at the reproduction center”. Only those products that clearly show that the product contains reusable parts (for example, products in which only new parts are used (built-in) (no reuse parts are used)) Will be routed to the “parts batch extraction” route.

  Even if there are many reproduction candidate parts, if there are a large number of parts that have exceeded the allowable number of reproductions, the extraction of the reproduction center may be less profitable.

  In addition, the conventional recycling system is a large network that connects information bases such as “Production factory, customer, maintenance (service) ward, collection center, recycling center, recycling center” with various functions at the national level. A national network system was needed. For this reason, the investment cost and much time for infrastructure development were required. In a recycling system centered on such a system, even if the recycling center, recycling center, etc. are moved or changed due to new installation or relocation, etc., information on individual recovery machines can be grasped during the period when it is not connected to the host computer. There was a problem that there was no such thing, and startup costs and startup periods were required, making it difficult to operate flexibly. In addition, even if there is a case where it is desired to add a base on a temporary basis, such as during the end of the fiscal year or at the beginning of the fiscal year, it is difficult to respond and it is difficult to respond to load concentration. In addition, it is easy to deal with cases where a base is added on a temporary basis, such as at the end of the fiscal year or at the beginning of a busy period.

  Even if connected to the host computer, the information cannot be obtained unless the machine number ("recognition (ID) code") of each collecting machine is confirmed and entered. Even in this case, a troublesome task of confirming the machine number for linking the information received or received from the host computer (electronic or paper) with each collecting machine is required (reception (paper) using the machine number as a key) The work of assembling the information with the target collection machine is necessary.)

  Also, for security reasons, since the recovery machine itself is here, there is no worry of leakage unless the recovery machine itself is stolen. Therefore, there is no worry that a large amount of information is leaked at once.

  In the factories where the equipment is used (installed), if the number of completed refurbished parts is estimated and the order lot of new parts is adjusted (less), if the number of completed refurbished parts may be less than planned, The situation is not met. In order to avoid this situation, there is a situation where the “recycled product (quantity)” is not allocated to the order lot of a new part while the “recycled product completed number” cannot be confirmed in the use (installed) factory. Therefore, since “adjustment with a new order lot” at the use (installation) factory is delayed, the remanufactured product has a long period when the finished stock is sleeping, and the cost of storage costs and the like increases.

  Conventionally, it is not possible to know whether or not the next reproduction is possible without looking at the “number of reproductions” marked on the reproduction product. It is not known whether or not the recovery is possible until the recovery machine is disassembled, the candidate parts for recovery are extracted, and the actual parts are confirmed. Therefore, the “collection sampling method for recycling candidate parts at the recycling center” is profitable when the number of recycled parts is large, but in the case of a collecting machine containing non-recyclable parts, The route setting of the “recovery candidate parts batch extraction method” may not have added value commensurate with the cost of transporting the recovery machine, resulting in a risk.

  The present invention has been made in view of the above, and an object of the present invention is to integrate logistics and recycling systems from the viewpoint of optimizing overall operations from collection to sorting, part extraction, recycling, and supply. To do.

  In order to solve the above-mentioned problems and achieve the object, the invention according to claim 1 is characterized in that, on the network, at least input means for inputting unique information about the own device, and input information and use history information by the input means. A service base, a collection center, a recycling center, and a recycling center that have a storage means for storing, a host computer, store various information related to the product, and perform various management for the product When the customer ends the use of the product after interconnecting the recycling zone that collects and recycles the product and the production zone that includes the product production factory, partial manufacturer, and material manufacturer and manufactures the product Select reusable parts, judge the profitability of recycle, properly extract reclaimed parts, reclaim areas, collection method, collected goods transportation form, Route, playing the lead time, to draw up to use plan in use factory refurbished, and further comprising a re-use planning and execution means for executing.

  According to the invention of claim 1, it is the cheapest in an appropriate process by creating and executing a consistent plan from when a used product is pulled up from a customer to using (installing) a recycled product. It is possible to set recovery, recycling, and supply processes at a cost, and by operating under a consistent system, the lead time from the end of use to the reuse of recycled products It is short, and it becomes possible to reduce storage costs and management costs.

  Further, in the invention according to claim 2, in the stage in which the product is produced and shipped in the manufacturing zone, the usage status of the regenerated product for each product is grasped, and at least the model code is stored in the storage means of the product. 2. The product recycling logistics system according to claim 1, wherein the product number, the recycled product mounting part number, the number of times of reproduction for each part, the total usage time for each part, and the total number of used sheets are stored and shipped.

  According to the invention of claim 2, in claim 1, the parts configuration of each product is closely related to the ordering, inventory, and parts use work in the production factory, and how the recycled product is used (mounted). By storing information from the production plant process management directly on each product as to whether the parts were used, it becomes a base for change information such as parts replacement during the period of use by the customer, and more accurate reproduction Necessity judgment is possible.

  The invention according to claim 3 is that at least the machine number, the customer name, the address, the contact person in charge, the installation option name, the machine number when the product arrives at the customer and is actually used. The data of the start date of use, the counter at the start of use, the delivery sales company, and the sales name are stored in the storage means by the input means.

  According to the invention of claim 3, in claim 1 or 2, it is possible to know the usage status of each product by the customer, selection of packaging materials at the time of collection including peripheral devices, and parts load when using peripheral devices, It can be used for prediction of parts wear and the like, and since there is information on the store and sales name, it is easy to solve problems in investigations such as quality deterioration at the time of collection.

  Further, the invention according to claim 4 is at least a machine number, a customer name, an address, a contact person in charge, a wearing option name, a machine number, a use start date, a use in a usage situation during a customer's use period. Each data of service maintenance status and usage environment changes such as a counter at the start, a delivery sales company, a sales name, a person in charge service company, and a serviceman are stored in the storage means by the input means.

  According to the invention of claim 4, in claim 1, 2, or 3, the service maintenance status of each product at the customer is known, and how much the product is in the stage before collection including service replacement parts. It is possible to predict whether the amount will be “recycled product”, and since there is information on the service store and CS name, it becomes easy to solve the problem in the product quality confirmation and quality degradation investigation at the time of collection.

  Further, the invention according to claim 5 recognizes (self) the counter value for measuring the number of images formed when the product is turned off and the last use date and time data, and overwrites and stores them in the storage means of the machine. The copy means stores the number of copies for the last several days from the date of use in the storage means of the product.

  According to the invention of claim 5, in claim 4, since the customer's last use date and the number of counters for knowing the last use number can be automatically stored at the end of use, it takes time to collect from the customer. Without the need to investigate and record it, it is possible to quickly pull up from the customer when collecting used machines, and the number of copies for the last few days of use can be automatically measured. Reference data for determining reuse of obvious parts can be obtained.

  The invention according to claim 6 is characterized in that when the customer finishes using the product, predetermined recycling technology information of the product is received via the service base and stored in the storage means of the product. And

  According to the invention of claim 6, in any one of claims 1 to 5, when the customer finishes using the product, the recycling technology information of the product determined in advance is received via the service base, By storing in the storage means of the product, it is possible to automatically measure the number of copies for the last few days of use during the period of use, so that the use status can be known and reference data for determining reuse of parts can be obtained.

  The invention according to claim 7 is characterized in that when the customer ends the use of the product, the maintenance technical information of the product determined in advance is received through the service base and stored in the storage means of the product. And

  According to the invention of claim 7, in any one of claims 1 to 6, when the customer finishes using the product, the maintenance technical information of the product is received via the service base. By storing in the storage means of the product, the number of copies for the last several days during the use period can be automatically measured, so that the use status can be known and reference data for determining reuse of parts can be obtained.

  In the invention according to claim 8, when the customer ends the use of the product, the recycling management information of the product determined in advance is received via the service base and stored in the storage means of the product. It is characterized by.

  According to the invention of claim 8, in any one of claims 1 to 7, when the customer finishes using the product, the recycling management information of the product determined in advance is obtained via the service base. By receiving and storing it in the storage means of the product, the number of copies for the last several days during the use period can also be automatically measured, so that the use status can be known and reference data for determining reuse of parts can be obtained.

  According to the ninth aspect of the present invention, when the customer ends the use of the product, the collection center confirmation information of the product determined in advance is received via the service base and stored in the storage means of the product. Features.

  According to the invention of claim 9, in any one of claims 1 to 8, when the customer ends the use of the product, the collection center confirmation information of the product determined in advance is received via the service base. By storing the product in the storage means, it is possible to accurately perform a predetermined quality check at the collection center.

  According to the tenth aspect of the present invention, when the customer finishes using the product, the work instruction information of the recycling center of the product determined in advance is received via the service base and stored in the storage means of the product. It is characterized by that.

  According to the invention of claim 10, in any one of claims 1 to 9, when the customer finishes using the product, the work instruction information of the recycling center of the product determined in advance is obtained via the service base. By receiving and storing it in the storage means of the product, it becomes possible to accurately perform a predetermined quality check or the like at the recycling center.

  According to the eleventh aspect of the present invention, when the customer ends the use of the product, the recycling production management information of the product determined in advance is received via the service base and stored in the storage means of the product. Features.

  According to the invention of claim 11, in any one of claims 1 to 10, when the customer ends the use of the product, the recycling production management information of the product determined in advance is received via the service base. By storing the product in the storage means, it becomes possible to accurately perform production management according to the recycling production management information.

  According to the twelfth aspect of the present invention, when the customer ends the use of the product, the members who receive the various information of the product via the service base and store it in the storage means, and then receive and raise the members. And information regarding the work contents are stored in the storage means via the input means in accordance with predetermined questions.

  According to the twelfth aspect of the present invention, in any one of the first to eleventh aspects, when the customer finishes using the product, various information on the product is received via the service base and stored in the storage means. After that, the members who received and took up the work and the information about the work contents are stored in the storage means through the input means according to the predetermined questions, and the person who was involved in the collection of the collection machine and related items It becomes possible to acquire information accurately.

  In the invention according to claim 13, when the customer ends the use of the product, various information on the product is received via the service base and stored in the storage unit, and then the use is suspended from the product. Time information is output and stored in the host computer at the service base.

  According to the thirteenth aspect of the present invention, in the twelfth aspect, when the customer finishes using the product, various information on the product is received via the service base and stored in the storage means, and then determined in advance from the product. By outputting the information at the time of suspension of use and storing it in the host computer at the service base, it becomes possible to perform calculation and determination according to the information at the time of suspension of use.

  Further, in the invention according to claim 14, the customer ends the use of the product, receives various information of the product via the service base, stores various information, receives it as a collected product, and completes the confirmation act. At the stage, from the various information collected, the computing device of the product selects the next profit calculation and the recycling method of either reuse or recycling, and receives the results, and collects, regenerates, It is characterized by selecting a recycling route for recycle, and planning a supply plan for a production zone to be regenerated and used.

  According to the invention of claim 14, in claim 12, when the customer ends the use of the machine, in order to determine whether to reuse parts or to recycle, The handling of the product in the collection process becomes appropriate, and problems such as damage to parts due to contact between the products being transported are eliminated. As a result, the cost of recycled parts can be reduced, the number of recycled products can be increased, and the environmental load can be reduced.

  Further, in the invention according to claim 15, the customer ends the use of the product, receives various information of the product via the service base, stores various information, receives it as a collected product, and completes the confirmation act. At the stage, data is transferred from the collected information to the host computer at the service base, and the host computer selects the next profit calculation and the recycling method of either reuse or recycling, and the result In response to this, it is characterized by selecting a distribution route for recovery, recycling, and recycling, and planning a supply plan for the production zone to be recycled and used.

  According to the fifteenth aspect of the present invention, in the twelfth aspect, it is assumed that processing is performed by the host computer. It is possible to avoid problems on the system load (processing speed and computing capacity) calculated by the collector itself and reduce the waiting time at the customer.

  Further, the invention according to claim 16 is a recycling method in which a customer terminates use of the product, receives various information of the product via the service base, and performs either profit calculation or reuse or recycling processing. After selecting the product, print out the shipping slip and packing form instructions to be used for delivery according to the quality standard of the collection route from the collection machine. The witness will carry out the curing of the collected product according to the packaging method of the collection machine, paste the output slip output above to the collection machine and use it in the physical distribution system as a physical product list, and further after the next process According to the quality check process of the collection machine, a check list for each check process is output, pasted to the collection machine, and sent.

  According to the invention of claim 16, in claim 12, based on the instruction printed out from the recovery machine, the transport mode unique to the machine can be actually performed, and there is no problem such as breakage of parts. In the reuse zone, it is possible to reliably recycle the reused parts, and to improve the yield. In addition, profitability close to the planned value can be secured. In addition, using the output “delivery slip” enables the on-site work to be pulled up from the customer in a short time, and also helps to carry out standard transportation work. In addition, it can be used in the next process of receiving the collecting machine for checking after the collecting machine is transported.

  In the invention according to claim 17, the content of the reproduction plan file is transmitted to the management area for each file out of the profit calculation processed by the product or the host computer and the determination result of the reuse or recycling process. The regeneration zone is characterized in that the next preparation work is started for regeneration according to the planned regeneration plan.

  According to the invention of claim 17, in the claim 1, the “profit calculation” processed by the machine or the host computer is to reuse or reuse the used product from the viewpoint of environmental load and economy. It is possible to guide an appropriate determination of the resource recycling process.

  Further, the invention according to claim 18 is that the contents of the recycle product use installation plan file among the profit calculation and the recycle product use installation plan file processed by the host computer or the host computer are stored in the use installation management area of the recycle product. The recycled product use mounting management zone is consistent with the recycle plan / shipment plan from the reclaimed zone and starts the next preparatory work for the use of the reclaimed product.

  According to the invention of claim 18, in claim 1, the use (installation) management area of the recycled product from the “recycled product use (installation) plan file” processed by the machine or the host computer is Consistent with the recycling plan (shipment plan) and starting preparation activities for the use (loading) of recycled products will significantly reduce the total inventory of recycled products and significantly reduce the lead time for loading recycled products. As a result, it becomes possible to greatly improve the management level of the recycled product supply system (reducing the burden of inventory management, reducing management costs, etc.). Furthermore, it is possible to reliably carry out refurbishment of new parts (in terms of schedule and quantity (lot)), which has been a problem in the past as a factory that uses (loads) remanufactured goods.

  The invention according to claim 19 is that the content of the recycling process plan file out of the profit calculation and the recycling process plan file processed by the product or the host computer is the recycling process entrustment (management) The entire file is transmitted to a department and the recycling center, and the recycling center prepares a system for receiving collected items.

  According to the nineteenth aspect of the present invention, in the first aspect, from the “recycling processing plan file” processed by the machine or the host computer, the preparation system for accepting the collected item performed by the recycling center management area is the collection machine. By shortening the work lead time from accepting the product to “removal of reusable parts”, it is possible to reduce own storage / work space and work efficiency. In addition, the lead time for the recycling process can be shortened, and both the requirements of the requester can be satisfied.

  In the invention according to claim 20, when the collection center that has received the collection machine confirms the quality of the collection machine according to the check list attached to the product, the image is collected from the collection machine as necessary. In addition to outputting a sample, if it becomes necessary to change the delivery route, follow the instructions for changing the delivery route of the collection machine, paste the revised delivery slip and send it to the next process, and change the route. A response result is input to the host computer, and change information for the next process is transmitted.

  According to the twentieth aspect of the present invention, in the first aspect, in the “collection quality confirmation (including image quality) of the collection machine” at the collection center that has received the collection machine, the quality change in the previous process is confirmed. And can clarify the responsibility for the degradation of the collected quality. Depending on the quality confirmation result, it is necessary to change the plan at the recycling center or recycling center where parts are to be extracted, but the plan change can be transmitted in a timely manner. In addition, since the data is stored in the storage device and the host computer of the collected machine, not only will it be possible to search the history in the subsequent process, but also results will be issued according to the plan change. It becomes easy to deal with changes.

  In the invention according to claim 21, the collection center that has received the collection machine outputs a checklist from the collection machine and confirms the quality of the collection machine according to the checklist attached to the product. If the delivery route needs to be changed, follow the instructions to change the delivery route of the recovery machine, paste the revised “send form” and send it to the next process. It is input to a host computer and the change information to the next process is transmitted.

  According to the invention of claim 21, in claim 1, the collection center that has received the collection machine outputs a checklist from the collection machine, and the quality of the collection machine according to the checklist affixed to the product In addition, if it is necessary to change the delivery route, follow the instructions for changing the delivery route of the collection machine, paste the revised “send slip” and send it to the next process, and change the route. By inputting the response results to the host computer and transmitting the change information to the next process, it is necessary to change the plan at the recycling center or recycling center where parts are to be extracted. Communication is possible. In addition, since the data is stored in the storage device and the host computer of the collected machine, not only will it be possible to search the history in the subsequent process, but also results will be issued according to the plan change. It becomes easy to deal with changes.

  In the invention according to claim 22, when the collection center that has received the collection machine checks the quality of the collection machine according to the check list attached to the product, the image is collected from the collection machine as necessary. A sample is output and the quality check result is stored in the storage means of the collection machine. If an instruction to change the delivery route is given from the collection machine, a revised delivery slip is pasted according to the change instruction of the collection machine delivery route. And is sent to the next process.

  According to the invention of claim 22, in the claim 1, when the collection center that receives the collection machine confirms the quality of the collection machine according to the check list attached to the product, Output the image sample from the recovery machine, store the quality check result in the storage means of the recovery machine, and if an instruction to change the delivery route is instructed by the recovery machine, follow the instruction to change the recovery machine delivery route, By pasting the sending slip and sending it to the next process, it is necessary to change the plan at the recycling center or recycling center where parts are scheduled to be extracted, but the plan change can be transmitted in a timely manner. In addition, since the data is stored in the storage device and the host computer of the collected machine, not only will it be possible to search the history in the subsequent process, but also results will be issued according to the plan change. It becomes easy to deal with changes.

  Further, in the invention according to claim 23, the collection center that has received the collection machine outputs a check list from the collection machine, confirms the quality of the collection machine according to the check list attached to the product, Store the quality confirmation result in the storage unit of the recovery machine, and if an instruction to change the delivery route is instructed by the recovery machine, follow the instruction to change the recovery machine delivery route and paste the revised delivery form into the next process. It is characterized by sending.

  According to the invention of claim 23, in claim 1, the collection center that has received the collection machine outputs a check list from the collection machine, and according to the check list affixed to the product, Check the quality, store the result of quality check in the storage unit of the recovery machine, and if an instruction to change the delivery route is instructed by the recovery machine, paste the revised delivery slip according to the change instruction of the recovery machine delivery route. By sending it to the next process, not only the history search in the subsequent process is facilitated, but also the result in accordance with the plan change is issued, so the change process in the logistics process becomes easy.

  In the invention according to claim 24, the recycling center that has received the recovery machine confirms the quality of the recovery machine according to the check list output from the recovery machine, removes the part, regenerates the part, and uses the recycled product. The installation plan file is maintained, and the result is maintained as a reproduction plan / shipment plan as information linkage to the use installation factory.

  According to the twenty-fourth aspect of the present invention, in the first aspect, the recycling center that has received the recovery machine confirms the quality of the received recovery machine, changes the recovery quality, removes parts, and recycles the parts. By grasping the differences in a timely manner and maintaining a “recycled product use (loading) plan file”, this mechanism that enables timely transmission to various related wards is an important “recycled product It becomes possible to increase the accuracy of “allocation”, and to perform high-level production management such as shortening the lead time.

  In the invention according to claim 25, the recycling center that has received the recovery machine confirms the quality of the recovery machine in accordance with a check list output from the recovery machine, and performs part removal and recycling processing. Features.

  According to the twenty-fifth aspect of the present invention, in the first aspect, the recycling center that has received the collection machine checks the collection quality of the machine based on the check list. This is to determine whether it is suitable as a part extractor, but in the past, even if it was a rain wet machine or when parts / units were extracted before reaching the recycling center, I couldn't do the activities to pursue the responsibility or compensate for the cost loss that I couldn't regenerate. This system makes it possible to compensate for the loss of expected profit because the collection quality level and business responsibility area for a collection machine that cannot extract parts are clarified. In the recycling process, if necessary, the processing procedure of the machine can be output from the machine or obtained from the host computer, so that the appropriate recycling process can be performed more reliably. In addition, when extracting parts from the recovery machine, the recovery result is used as information on the change of the recovery plan file and the use of the remanufactured product (installed) via the host computer via the service base. ) Since it can be communicated to the factory, it is possible to improve the accuracy of the planning for the use of rehabilitation plans and recycled products.

  According to a twenty-sixth aspect of the present invention, there is provided a shipping data storage step for inputting and storing predetermined data relating to a product at the time of shipment to the product, data when the product is installed, and predetermined data when operating. An in-operation data storage step for inputting and storing, a use-in-time data storage step for inputting and storing predetermined data when the product is stopped, and a predetermined data when the product after use is recovered is stored. A recovery data storage step of inputting and storing the data, a recovery data storage step of recovering the product and inputting and storing predetermined data at the time of the recovery plan, and collecting the product to check the quality of the product, Retrieving quality data storage process for storing the quality confirmation result, and recycling quality data storage for confirming the quality of the product when the product is recycled and storing the quality confirmation result Characterized in that it comprises a degree, the.

  According to the twenty-sixth aspect of the present invention, information such as the number of times of use of parts used in a product and the accumulated usage status is stored in the product, and when the product has been used, the reproduction process is started. Therefore, it is possible to automatically set an appropriate distribution route and regeneration process so as not to generate unnecessary transportation costs, and to perform optimum efficient regeneration.

  According to a twenty-seventh aspect of the present invention, a program for causing a computer to execute the product recycling logistics method according to the twenty-sixth aspect is recorded.

  According to the twenty-seventh aspect of the invention, by recording a program for causing a computer to execute the product recycling logistics method according to claim 26, the product recycling logistics method according to claim 26 is read and executed by the computer. It becomes possible.

  The product recycling logistics system according to the present invention (Claim 1) is appropriate by creating and executing a consistent plan from when a used product is pulled up from a customer to when the recycled product is used (loaded). It is possible to set recovery, recycling, and supply processes at the cheapest cost in a simple process, and by operating under a consistent system, it can be used after being used until it is reused as a recycled product. The lead time is short and the storage cost and management cost can be reduced.

  In addition, the product recycling logistics system according to the present invention (Claim 2) is that, in Claim 1, the parts configuration of each product is closely related to the ordering, inventory, and parts usage business in the production factory, and how to use the recycled products. By storing the information from the process management at the production plant, whether it is (installed) or used a new part, directly in the product concerned, it can be used as a basis for changing information such as parts replacement during the period of use by the customer. Thus, it is possible to determine whether or not the reproduction is necessary with higher accuracy.

  In addition, the product recycling logistics system according to the present invention (Claim 3) is characterized in that, in Claim 1 or 2, the customer's individual use status of the product can be understood, and the packaging material for collection including peripheral machines can be selected It can be used for prediction of parts load, parts wear, etc. when using the machine, and since there is information on dealers and sales names, it is easy to solve problems in investigations such as quality deterioration during collection Play.

  In addition, in the product recycling logistics system according to the present invention (Claim 4), in Claim 1, 2 or 3, the customer's individual service maintenance status can be known, including service replacement parts, at the stage before collection. It is possible to predict how much “recycled product amount” the product will have, and since there is information on service stores and CS names, it is difficult to check product quality and investigate quality degradation during collection. There is an effect that it is easy to solve.

  Further, in the product recycling logistics system according to the present invention (Claim 5), in Claim 4, since the number of counters for knowing the customer's last use date and the last used number can be automatically stored at the end of use, There is no need to spend time investigating and recording at the time of collection, it can be pulled up from the customer in a short time when collecting used machines, and the number of copies for the last few days of use can be automatically measured. As a result, it is possible to know the usage status and to obtain reference data for determining the reuse of parts.

  In addition, the product recycling logistics system according to the present invention (Claim 6) provides the recycling technology information of the product determined in advance when the customer finishes using the product according to any one of Claims 1 to 5. By receiving it via the service base and storing it in the storage means of the product, it is possible to automatically measure the number of copies for the last few days during the usage period, so you can know the usage status and obtain reference data for determining reuse of parts. There is an effect that is.

  Further, the product recycling logistics system according to the present invention (Claim 7) is the maintenance technical information of the product determined in advance when the customer finishes using the product according to any one of Claims 1 to 6. By receiving it via the service base and storing it in the storage means of the product, it is possible to automatically measure the number of copies for the last few days of use during the period of use. The effect is obtained.

  In addition, the product recycling logistics system according to the present invention (Claim 8), according to any one of Claims 1 to 7, provides the recycling management information of the product determined in advance when the customer finishes using the product. By receiving the data via the service base and storing it in the storage means of the product, it is possible to automatically measure the number of copies for the last few days of use during the period of use, so the usage status is known and reference for determining reuse of parts There is an effect that data can be obtained.

  Further, the product recycling logistics system according to the present invention (Claim 9) is the collection center confirmation information of the product defined in advance when the customer ends the use of the product according to any one of Claims 1 to 8. Is received via the service base and stored in the storage means of the product, thereby achieving an effect that a predetermined quality check can be accurately performed at the collection center.

  The product recycling logistics system according to the present invention (Claim 10) is the work of the recycling center for the product defined in advance when the customer finishes using the product according to any one of Claims 1 to 9. Since the instruction information is received via the service base and stored in the storage unit of the product, there is an effect that a predetermined quality check or the like can be accurately performed at the recycling center.

  The product recycling distribution system according to the present invention (Claim 11) is the recycling production management information of the product defined in advance at the time when the customer ends the use of the product according to any one of Claims 1 to 10. Is received via the service base and stored in the storage means of the product, so that production management according to the recycled production management information can be performed accurately.

  In addition, the product recycling logistics system according to the present invention (Claim 12), according to any one of Claims 1 to 11, when the customer finishes using the product, various information on the product is sent via the service base. After receiving and storing in the storage means, the members who received and raised the information and the information about the work contents are stored in the storage means through the input means according to the predetermined questions, so I was involved in the collection of the recovery machine There is an effect that it is possible to accurately acquire a person and information related thereto.

  Further, the product recycling logistics system according to the present invention (Claim 13), in Claim 12, when the customer ends the use of the product, receives various information of the product via the service base and stores it in the storage means. Thereafter, by outputting predetermined use stop information from the product and storing it in the host computer at the service base, it is possible to perform calculation and determination according to the use stop information.

  In addition, the product recycling distribution system according to the present invention (Claim 14) is, in Claim 12, when the customer ends the use of the machine, whether to recycle a reused part or to perform a recycling process. Since the judgment is made, the handling of the product in the subsequent collection process becomes appropriate, and problems such as damage to parts due to contact between the products being transported are eliminated. As a result, it is possible to reduce the cost of recycled parts, increase the number of recycled products, and reduce the environmental burden.

  The product recycling logistics system according to the present invention (Claim 15) is based on Claim 12, and in this case, it is assumed that processing is performed by a host computer. The system load problem (processing speed, computing capacity) calculated by the recovery machine itself can be avoided and the waiting time at the customer can be reduced.

  In addition, the product recycling logistics system according to the present invention (Claim 16) can actually carry out a transport mode unique to the machine based on the instruction printed out from the collection machine in Claim 12, such as damage to parts, etc. This eliminates this problem, and it is possible to reliably recycle the reusable parts in the reusable zone in the subsequent process, thereby improving the yield. In addition, profitability close to the planned value can be secured. In addition, using the output “delivery slip”, the work that the customer pulls up can be done in a short time, and it is also useful for carrying out standard transportation work, and the next process of receiving the collection machine But there is an effect that it can also be used for checking after transporting the recovery machine.

  In addition, the product recycling logistics system according to the present invention (Claim 17) is that in Claim 1, the “profit calculation” processed by the machine or the host computer is used to replace the used product with environmental load and economy. From the viewpoint, there is an effect that it is possible to guide an appropriate determination of reuse or recycling processing.

  In addition, the product recycling distribution system according to the present invention (Claim 18) is the use (mounting) management of the recycled product from the “recycled product usage (loading) plan file” processed by the machine or the host computer. The ward is consistent with the revitalization plan (shipment plan) from the revitalization ward, and starting the preparation activities for the use (loading) of the reclaimed product will reduce the total inventory of the reclaimed product, Lead time will be greatly shortened, and the management level of the recycled product supply system can be greatly improved (reduces the burden of inventory management, reduces management costs, etc.), and uses recycled products. Therefore, it is possible to reliably carry out the refurbishment of new parts (in terms of schedule and quantity (lot)), which has been a conventional problem as a factory.

  A product recycling logistics system according to the present invention (Claim 19) is the same as that of Claim 1 in that the recycle center management area collects the recovered product from the “recycling processing plan file” processed by the machine or the host computer. In preparation for the acceptance system, by shortening the work lead time from accepting the collection machine to “removal of reusable parts”, it is possible to reduce own storage / work space and increase work efficiency. The lead time corresponding to the resource recovery process can be shortened, and the requesting items of the requester can be satisfied.

  Further, the product recycling logistics system according to the present invention (Claim 20) is characterized in that, in "Recovery quality confirmation of recovery machine (including image quality)" at the recovery center that receives the recovery machine in Claim 1, Change the quality of the product, clarify the responsibility for the deterioration of the recovered quality, and depending on the result of the quality check, it is necessary to change the plan at the recycling center or recycling center where parts are scheduled to be extracted However, the plan change can be transmitted in a timely manner, and the data is stored in the storage device and the host computer of the collection machine. Since the results along with the changes are also issued, there is an effect that it becomes easy to deal with the changes in the logistics process.

  The product recycling distribution system according to the present invention (Claim 21) is the check list attached to the product according to Claim 1, wherein the collection center that has received the collection machine outputs a check list from the collection machine. Follow the instructions below to check the quality of the recovery machine, and if it is necessary to change the delivery route, follow the instructions for changing the delivery route of the recovery machine, paste the revised “send form” and send it to the next process. In addition, it is necessary to change the plan at the recycling center or recycling center where parts are scheduled to be extracted by inputting the route change response result to the host computer and transmitting the change information to the next process. The plan change can be communicated in a timely manner. In addition, since the data is stored in the storage device and the host computer of the collected machine, not only will it be possible to search the history in the subsequent process, but also results will be issued according to the plan change. There is an effect that the change correspondence becomes easy.

  Further, in the product recycling distribution system according to the present invention (claim 22), in claim 1, the collection center that receives the collection machine confirms the quality of the collection machine according to the check list attached to the product. If necessary, output image samples from the collection machine and store the quality confirmation results in the storage unit of the collection machine. If an instruction to change the delivery route is instructed by the collection machine, In accordance with the change instructions, a revised shipping slip is pasted and sent to the next process, so it is necessary to change the plan at the recycling center or recycling center where parts are scheduled to be removed. Can be transmitted. In addition, since the data is stored in the storage device and the host computer of the collected machine, not only will it be possible to search the history in the subsequent process, but also results will be issued according to the plan change. There is an effect that the change correspondence becomes easy.

  Further, the product recycling distribution system according to the present invention (Claim 23) is that the collection center receiving the collection machine in Claim 1 outputs a check list from the collection machine, and a check attached to the product. Check the quality of the recovery machine according to the list, store the quality check result in the storage means of the recovery machine, and if an instruction to change the delivery route is instructed from the recovery machine, follow the change instruction of the recovery machine delivery route, By pasting the revised delivery slip and sending it to the next process, not only will it be possible to search the history in the subsequent process, but also results will be issued according to the plan change, so the change process in the logistics process can be handled. There is an effect that it becomes easy.

  The product recycling distribution system according to the present invention (Claim 24) is the recycling center according to Claim 1, wherein the recycling center that receives the recovery machine checks the quality of the received recovery machine, changes the recovery quality, removes parts, By grasping the differences with the parts recycling plan in a timely manner and maintaining the “Recycled Product Use (Installation) Plan File”, this mechanism that enables timely communication to various wards is It is possible to increase the accuracy of the important “recycled product allocation” and to achieve a high level of production management such as lead time reduction.

  The product recycling distribution system according to the present invention (Claim 25) confirms the collection quality of the machine based on the checklist at the recycling center that has received the collection machine. This is to determine whether it is suitable as a part extractor, but in the past, even if it was a rain wet machine or when parts / units were extracted before reaching the recycling center, I couldn't do the activities to pursue the responsibility or compensate for the cost loss that I couldn't regenerate. This system makes it possible to compensate for the loss of expected profit because the collection quality level and business responsibility area for a collection machine that cannot extract parts are clarified. In the recycling process, if necessary, the processing procedure of the machine can be output from the machine or obtained from the host computer, so that the appropriate recycling process can be performed more reliably. In addition, when extracting parts from the recovery machine, the recovery result is used as information on the change of the recovery plan file and the use of the remanufactured product (installed) via the host computer via the service base. ) Since it can be transmitted to the factory, there is an effect that it is possible to improve the accuracy of the reproduction plan and the use (installation) plan of the recycled product.

  In the product recycling logistics method according to the present invention (claim 26), the product is used by storing information such as the number of times of use of the parts used in the product and the accumulated usage status in the product. At the same time, an appropriate distribution route to the regeneration process and the regeneration process are automatically set, so that unnecessary transportation costs are not generated, and optimal and efficient regeneration can be performed.

  A computer-readable recording medium according to the present invention (Claim 27) records a program for causing a computer to execute the product reproduction distribution method according to Claim 26, thereby reproducing the product reproduction according to Claim 26. The physical distribution method can be read and executed by a computer.

  Exemplary embodiments of a product reproduction distribution system, a product reproduction distribution method, and a computer-readable recording medium according to the present invention will be explained below in detail with reference to the accompanying drawings.

(Embodiment)
Various “equipment” used in the market environment become waste as “used” when the use is finished. In the case of office equipment, products that have achieved this purpose of use are often industrial waste, but today, 3R (Reduse, Reuse, Recycle) is advocated. It is necessary to put on the route corresponding to the reuse / recycling processing system so that it can be used and reused. It is also necessary to increase the area of reuse that is more environmentally friendly. Here, it is a business model from appropriate and efficient collection, recycling, and use (installation) of recycled products to increase the reuse amount as appropriately as possible. Establish appropriate collection and recycling distribution routes from the time of lifting used products from customers, maintain the packaging form of collection machines that match the collection method, and plan management up to the recycling zone and recycled parts usage zone This is a business model that reuses recycled products in a shorter period of time. Therefore, when the customer ends the use of the product, select reusable parts, judge the profitability of recycling, properly extract reused parts, recycle areas, collection methods, collected goods transportation form, It is an integrated recycling system that connects recovery routes, recycling lead times, and plans for using (installing) recycled products at the factory where it is used (installed).

  In other words, the specific mechanism is to store information such as the number of parts used for various devices and the cumulative usage status in various devices, and when they are used, the appropriate logistics route to the recycling process The reproduction process is automatically set so as not to generate unnecessary transportation costs, and optimum efficient reproduction is performed. In addition, some information may be received from the host CPU when it is used, and stored in the storage device of the device. In the subsequent processes, the system is used for taking out information and performing appropriate work in processes such as regeneration and recycling of the equipment. Hereinafter, it will be described in detail with reference to the drawings. In this system, an image forming apparatus such as a copying machine or a printer is taken as an example of a collecting machine. However, the present invention is not limited to this, and a facsimile machine, an image filing system, a scan, etc. may be used.

  FIG. 1 is a block diagram showing a configuration of a collection / regeneration system according to an embodiment of the present invention. In this figure, a plurality of image forming apparatuses 10 of customers (users) 60 are connected on a network 20. Further, on this network 20, a service area (CSS) 30, a regeneration area 40, and a manufacturing area 50 are connected so as to be able to communicate with each other.

  In the service area (CSS) 30, a network facsimile 31 connected to the public network 21, a host computer 32, and a host database 33 are arranged. The regeneration zone 40 includes a collection center 41, a regeneration center 42, and a recycling center 43, as will be described later. In the production zone 50, there are a product production factory 51, a parts manufacturer 52, and a material manufacturer 53.

  The image forming apparatus 10 is composed of, for example, a multifunctional digital copying machine (scanner, copy, printer, and facsimile functions), and includes at least an operation display unit 11, a storage device 12, a printer engine 13, a network I / F 14, and a public network. 15 is provided. Although not shown, the image forming apparatus 10 is equipped with a total counter that counts the cumulative number of image formations.

  The network 20 includes a WAN (Wide Area Network) connected to the outside via a public line or a dedicated line, and a LAN (Local Area Network) that constructs a network on the same site. Any of these methods may be used. In addition, when the Internet function is provided, TCP / IP (Transmission Control Protocol / Internet Protocol) may be used. Furthermore, it is of course possible to use a wireless LAN connection.

  FIG. 2 shows the concept of the recycling system. That is, it shows the overall configuration and flow of a recycling system for reuse and recycling of “used products” generated from the market.

  FIG. 3 is a block diagram showing the structure and flow of appropriate distribution and management systems from “used products” generated in the market to the recycling process. 4 to 11 show the distribution, management system and flow of the recycling process for each process from the point of use until the reused part is used, and the recovery machine specific information obtained from the recovery machine is shown in FIG. This shows the flow of determining the optimal part extraction method for recycling candidate parts and the distribution route of the recovery machine. The following describes these consistent flow procedures (method, work, input / output).

  First, in FIG. 4, the image forming apparatus 10 that is a product grasps the usage status of each product for reproduction at the stage of production and shipment at the product production factory 51, and stores the data in the storage device 12 of the product. Will be shipped. As will be described later, these data are appropriately used in the recycling process after the product is used. Therefore, the product has a storage function capable of storing the following data.

The information (data) to be stored in the product is as shown in the “product production factory” part of FIG.
[1] Product name (model code)
[2] Product specific name code (machine number)
[3] Recycled product mounting part number, number
[4] The number of reproductions of the reproduction mounted part, the total number of used sheets, the total number of used times, and the total number of used (copied and printed) sheets, which are stored in the storage device 12 of the product.

  Next, when the product (image forming apparatus 10) reaches the customer and is actually started to be used, the use environment data of each product is stored. These data will be used as appropriate in the recycling process after the product is used. Therefore, the product has an input function (operation display unit 11) capable of storing the next data and a data conversion function until the input data is stored. In the case of a copying machine, input is made with a touch key 11a using a keyboard.

Here, as shown in the “use start (installation)” portion of FIG. 4, “information to be included in the product at the start of use (installation) stage” is input as follows. That is,
[1] (For confirmation) Machine number
[2] Customer name (address, contact person in charge)
[3] Installed option name, same machine number
[4] Use start date
[5] Copy at start of use, printer counter
[6] The sales company and the sales name are stored in the bookbinding storage device 12.

  Next, input data on the usage status during the customer's usage period. Data on changes in service maintenance status and usage environment. These data will be used as appropriate in the recycling process after the product is used. Therefore, the product has an input function capable of storing the next data and a data conversion function until the input data is stored. In the case of a copying machine, input is made with a touch key 11a using a keyboard. However, data in the database 33 of the host computer 32 such as the service maintenance status can be received and stored via the CSS 30. Further, it may be replaced with “transmission of“ maintenance ”data at the end of use” described later.

Here, “Information to be included in the product during use (service) stage” means “in use (service)” in FIG.
[1] (For confirmation) Machine number
[2] Customer name (address, contact person in charge)
[3] Installed option name, same machine number
[4] Use start date
[5] Copy at start of use, printer counter
[6] Sales company, sales name
[7] Added "Installed option name, same machine number"
[8] Other changes are stored in the storage device 12 of the product.

  Next, the usage data during the customer's usage period is stored. The counter value for counting the number of copies when the product is turned off and the data of the last use date and time are recognized (self) and overwritten in the storage device 12 of the machine. Also, the number of copies for the last several days of the date of use is stored.

Here, “Information to be included in the product when it is in use (the product is turned off)”, as shown in the “IN USE” part of FIG.
[1] Used final collection counter
[2] The last use date and time, which is overwritten on the stored value of the storage device 12 of the product.

In addition, as shown in FIG. 5, at the end of use, the CSS 33 database 33 via the CSS 30 as information for loading “maintenance information” into the product,
[1] Service time information (history)
[2] Replacement part information-Part number (new, reproduction)-Replacement period-The reproduction part number "reproduction count, total use time, and total use (copy, print) number is taken into the storage device 12 of the product.

Next, when the customer finishes using the product, the “recycling technology information” of the product is received via the CSS 30 and the data is stored in the storage device 12 of the product. As shown in “End of use” in FIG.
[1] "Reusable parts (model code, machine number range, part number to be regenerated)" by model number
[2] Reproduction target part number “The number of reproducible times, the total usable time, and the total number of usable (copied and printed) copies, which are taken into the storage device 12 of the product.

Further, when the customer finishes using the machine, the "maintenance" data of the machine is received via the CSS 30, and the data is stored in the storage device 12 of the machine. As shown in the “use end (“ maintenance ”data transmission from CSS: INPUT)” portion of FIG.
[1] Service time information (history)
[2] Replacement part information (1) Part number (new, recycled)
(2) Replacement period The “reproduction count”, “cumulative usage time” of the reproduction part number, and the cumulative number of usable (copy, print) copies, which are taken into the storage device 12 of the product.

Further, when the customer finishes using the product, the “recycling management information” data of the product is received via the CSS 30 and stored in the storage device 12 of the product. As shown in the “use end (“ maintenance ”data transmission from CSS 30: INPUT)” portion of the data in FIG.
[1] Reflecting design changes "Latest available (installed) model" information (model code, production plan (remaining lot))
[2] Cost information (recovery target part “regeneration cost”, target part number “new product cost”)
[3] "Sampling conditions (target costs, profitability)" by sampling base
[4] "Regeneration conditions (target costs, profitability)" by regeneration base
[5] "Logistics route" pattern
[6] Profit calculation logic, which is taken into the storage device 12 of the product.

Further, when the customer finishes using the product, the “collection center confirmation information” data of the product is received via the CSS 30 and the data is stored in the storage device 12 of the product. In addition, as shown in the "use end (" collection center confirmation information "data transmission: INPUT via CSS)" portion of FIG.
[1] Confirmation checklist
[2] Packing checklist for “Parts Extractor” when sending to the recycling center
[3] "Part extractor"
[4] “Recycling processor” This is a packing check list at the time of sending to the recycling center, and is taken into the storage device 12 of the product.

When the customer finishes using the product, the “recycling center“ work instruction ”information” data of the product is received via the CSS 30 and stored in the storage device 2 of the product. As shown in the “end of use (recycling center“ work instruction ”information” data transmission: INPUT) via CSS ”portion in FIG.
[1] "Disassembly procedure manual"
[2] "Part extraction procedure"
[3] Extracted parts “Inspection Procedure”
[4] Recycling treatment “material composition table”
[5] Dangerous goods management procedure manual
[6] PMTR information, which is taken into the storage device 12 of the product.

When the customer finishes using the product, the “recycle production management information” data of the product is received via the CSS 30 and stored in the storage device 12 of the product. As shown in the “end of use (“ recycled production management information ”data transmission via CSS: INPUT)” portion of FIG.
[1] “Work process number (days)” by logistics route
[2] “Transportation number (days)” information by logistics route
[3] Yield information (yield table by "sampling" and "recycling" process by parts to be recycled)
And is taken into the storage device 12 of the product.

In addition, the customer ends the use of the product, receives various information about the product via the CSS 30, saves the data, and then receives it as a collected product. The members who participated in this receiving and lifting work and their work The registration about the contents is input with the touch key 11a. It should be noted that the registration target items at this time are input in a format that answers a “question item” displayed on the operation display unit 11 by inputting a function (used for function input) to the used product. At the end of answering the questions, enter the predetermined “procedure completion code (or function code) before raising” The items / data to be answered in the question format are “end of use (collection“ INPUT ”) in FIG. As shown in the ")") part of the touch key "
[1] Use stop (mark) information
[2] Date and time
[3] (Acquisition) Witness
[4] Special notes / contents.

In addition, the customer has finished using the product, received various information about the product via CSS30, saved the data, received it as a collected product, and completed the confirmation act (“Procedure completion code (or function ”)”), The “various status data at the time of use” of the product is printed out as “use stop information” by utilizing the print function owned by the machine itself. Further, this “use stop information” is stored in the host computer 32 via the CSS 30 for use in later processes and for backup data. Note that the items that are output as “use stop information” are as shown in the “use end (OUTPUT“ use stop information ”) portion of output 70 in FIG.
[1] Customer name
[2] Model code
[3] Machine number
[4] Final TCV
[5] Date and time
[6] A witness.

  In addition, when the customer ends the use of the product, the correct / incorrect information is received via the CSS 30, the data is stored, received as a collected product, and the confirmation act is completed ("procedure completion code before raising (or function・ Enter the code) ”.) After the completion of the above), from the collected data, use the computing unit (CPU, not shown) of the product to recycle either the next profit calculation and the reuse or recycling process. Select a method. Based on the results, a recovery, recycling and recycling logistics route is selected. In addition, a supply plan will be drawn up for the plant that will be used for recycling and use.

That is,
[1] Presence or absence of removal of reusable parts
[2] Logistics route profitability calculation (cost calculation by route, selection of suitable route)
[3] Logistics route setting when extracting reused parts (sampling base, recycling base)
[4] Selection of recycling center for recycling
[5] Setting of extracted parts
[6] Schedule / lead time calculation for supply and recycling products (collection center, parts removal, recycling center)
[7] Estimated remanufactured product completion (part number, quantity, schedule), use (mounted) factory supply lot decision
[8] Send information to the reproduction plan file via the CS 30S.
[9] The information is sent to the recycled product use (installation) plan file via the CSS 30.
[10] Information is sent to the resource recovery processing plan file via the CSS 30.
The corresponding plan for the recycling and recycling processing route of the product is calculated.

  In addition, the customer ends the use of the product, receives various information of the machine via CSS30, saves the data, receives it as a collected product, and completes the confirmation act (“Procedure completion code (or function After the completion of the), the data is transferred to the host computer 32 based on the collected data, and the host computer 32 performs either the next profit calculation and the reuse or recycling process. Select a recycling method. Based on the results, a recovery, recycling and recycling logistics route is selected. In addition, a supply plan will be drawn up for the plant that will be used for recycling and use. The result can also be stored in the used machine via the CSS 30.

That is, here
[1] Presence or absence of removal of reusable parts
[2] Logistics route profitability calculation (cost calculation by route, selection of suitable route)
[3] Logistics route setting when extracting reused parts (sampling base, recycling base)
[4] Selection of recycling center for recycling
[5] Setting of extracted parts
[6] Schedule / lead time calculation for supply and recycling products (collection center, parts removal, recycling center)
[7] Estimated remanufactured product completion (part number, quantity, schedule), use (mounted) factory supply lot decision
[8] Information is sent to the reproduction plan file via the CSS 30.
[9] The information is sent to the recycled product use (installation) plan file via the CSS 30.
[10] Information is sent to the resource recovery processing plan file via the CSS 30.
The corresponding plan for the recycling and recycling processing route of the product is calculated.

  Next, as shown in FIG. 7, the customer ends the use of the product, receives various information about the machine via the CSS 30, and selects a recycling method for profit calculation and reuse or recycling. After this is done, the “delivery slip 71” and “instructions regarding the packing form”, which are used when sending in accordance with the quality standard of the “collection route”, are printed out from the collection machine. Thereby, the witness at the time of collection performs “curing on transportation of collected items” according to the packaging method of the collecting machine. In addition, the output “sent slip 71” is pasted as it is in the collection machine and used in the physical distribution system as a physical item list. Furthermore, in accordance with the “recovery machine quality check” process after the next process, a “check list” for each check process is output, pasted to the recovery machine, and sent.

In this way, as “information for importing“ recycling technology information ”into the product from the database 33 via the CSS 30 at the end of use”
[1] "Reusable parts (model code, machine number range, part number to be regenerated) data" by model number
[2] Reproduction target part number “Number of reproducible times, cumulative usable time, cumulative copy, printable number of copies data”
Is taken into the storage device 12 of the product (see FIG. 6).

In addition, as “information for importing“ recycling management information ”into the product from the database 33 via the CSS 30 at the end of use”
[1] Design change reflected "Latest available (installed) model" information (machine number code, production plan (remaining lot))
[2] Cost information (recycled target part “recycled cost”, target part number “new cost”)
[3] "Sampling conditions (target costs, profitability)" by sampling base
[4] "Regeneration conditions (target costs, profitability)" by regeneration base
[5] "Logistics route" pattern
[6] The profit calculation logic is taken into the storage device 12 of the product (see FIG. 6).

In addition, as “information for retrieving“ collection center confirmation information ”into the product from the database 33 via the CSS 30 at the end of use”
[1] Confirmation checklist
[2] Packing checklist for “Parts Extractor” when sending to the recycling center
[3] Packing checklist for “Parts Extractor” recycling center
[4] The “recycling processor” recycle center sending packing checklist is taken into the storage device 12 of the product.

In addition, as “information for importing“ recycling center work instructions ”into the product from the database 33 via the CSS 30 at the end of use”
[1] "Disassembly procedure manual"
[2] "Part extraction procedure"
[3] Extracted parts "Inspection Standards"
[4] Recycling treatment “material composition table”
[5] Dangerous goods management procedure manual
[6] Capture the PMTR information into the storage device 12 of the product.

In addition, as “information for retrieving“ recycled production management related information ”into the product from the database 33 via the CSS 30 at the end of use”
[1] "Work process number (days)" information by logistics route
[2] “Transportation number (days)” information by logistics route
[3] Yield information (yield table by "sampling" and "recycling" process by parts to be recycled)
In the storage device 12 of the product.

In addition, as “information for loading“ use end information ”into the product from the touch key 11a at the end of use”,
[1] Information on suspension of use (code (or mark))
[2] Date and time
[3] (Acquisition) Witness
[4] Answer to checklist at the end of use (Enter the actual status at the end of use for each question displayed from the keyboard on the keyboard.) <Image quality, presence or absence of scratches, discolored parts, presence of missing parts>
In the storage device 12 of the product.

  As shown in FIG. 8, among the “profit calculation” and “determination result of reuse / recycling processing” processed by the product or the host computer 32 (denoted as host CPU in the figure), “reproduction” The contents of the “plan file” are transmitted to the management area for each file. The regeneration zone 40 starts the next preparation work for regeneration based on the planned regeneration plan. Specifically, preparation activities such as ordering of “replacement parts” necessary at the time of regeneration, adjustment of personnel corresponding to the regeneration plan, adjustment of equipment plan, planning of shipping plan, etc. are entered.

  Further, as shown in FIG. 8, the contents of the “recycled product use (installation) plan file” of the “profit calculation” and “recycled product use (installation) plan file” processed by the host computer 32 are as follows. Each file is transmitted to the use (installation) management area of the recycled product. The use (loading) management zone of the recycled product is consistent with the recycling plan (shipment plan) from the playback zone 40, and starts the next preparation work for the use (loading) of the recycled product. Specifically, [1] Receive a “shipment plan” from the reclaimed zone, and [2] adjust the order quantity of new parts (the required quantity of new parts is reduced by the number of refurbished target lots. This is referred to as “provision of refurbished products for the required amount of new products”). Then, [3] preparation activities such as preparation for ordering remanufactured products for the target lot of the “shipment (regeneration) plan” are entered.

  In addition, from the above information, the computing device of the product will select the next profit calculation and reuse, selection and collection of recycling processing, recycling, recycling logistics route, recycling, use (installed) supply plan to the factory To plan.

That is,
[11] Presence / absence of removal of reused parts
[12] Profit calculation of logistics route (cost estimation by route, selection of suitable route)
[13] Logistics route setting when extracting reused parts (sampling base, recycling base)
[14] Recycling center selection for recycling
[15] Setting of extracted parts
[16] Schedule / lead time calculation for supply and recycling products (collection center, parts removal, recycling center)
[17] Estimated remanufactured product completion (part number, quantity, schedule), used (mounted) factory supply lot
[18] Information is sent to the reproduction plan file via the CSS 30.
[19] Send information to the recycled product usage (installation) plan file via the CSS 30.
[20] Send information to the resource recovery plan file via CSS.
The corresponding plan for the recycling and recycling processing route of the product is calculated.

  It is also possible to adopt a method in which information is taken into the host computer 32 from the product via the CSS 30 and the above calculation is performed in the host computer 32.

  Next, a “send slip 71” and “instruction for packing form”, which are used when sending the product according to the determined quality standard of “recovery route”, are printed out. That is, the witness at the time of collection requests the keyboard to issue a collection route instruction after inputting the use end data to the collection machine. The used equipment outputs “Sending slip 71” and “Instruction for packaging” according to the request.

Also, the management area of the “reproduction plan file” that has received the calculation result starts the next preparation work for reproduction based on the reproduction plan.
[1] Ordering the necessary “replacement parts” for recycling
[2] Personnel adjustment for rehabilitation plan
[3] Adjustment of equipment plan
[4] Confirmation of the remanufacturing plan for the target remanufactured parts / units, such as the preparation of a shipping plan, and preparations for responding to them are started, enabling the supply of remanufactured products with reduced lead time (see FIG. 8)

  Next, the management area of the “recycled product use (loading) plan file” that received the calculation results is consistent with the recycle plan (shipment plan) from the reclaimed area, and the next preparation work for the use of the recycled product (loading) To start. In other words, receiving a “shipment plan” from the reclaimed zone 40, adjusting the order quantity of new parts, ordering refurbished items, etc. Order products and reduce lead time (see Figure 8).

  Of the “profit calculation” and “recycling process plan file” processed by the product or the host computer 32, the content of the “recycling process plan file” is the same as that of the recycling process consignment (management) department. Each file is transmitted to the recycling center 43. In the management area of the recycling center 43, a system for receiving collected items is prepared. Specifically, we will check whether it is necessary to extract reusable parts from the recovery machine, adjust and arrange the load capacity of the extraction personnel, and prepare for work such as preparing the system for recycling.

  That is, the recycling center 43, which is the management area of the “recycling processing plan file” that has received the calculation result, prepares a system for accepting the collected items. Here, preparations such as confirmation and preparation of whether or not to remove reused parts and preparation of a system for recycling processing are performed.

  Next, at the collection center 41 that has received the collection machine, as shown in FIG. 9, the quality of the collection machine is confirmed according to the “check list 76” affixed to the product. The image sample 75 is output from the touch panel key by a predetermined key operation for quality confirmation from the collecting machine for removing the parts and, if necessary, the collecting machine. If it is necessary to change the delivery route, it follows the instruction to change the collection machine delivery route, and the revised “delivery form” is pasted and sent to the next process. Further, the route change response result is input to the host computer 32, and change information for the next process is transmitted. Specifically, the image sample 75 is output from the touch key 11a by a predetermined key operation to confirm the quality from the collecting machine, if necessary, based on the instruction of the pasted checklist 76. Based on the “checklist 76” and “image sample 75” that have been pasted, the acceptance quality status of the collecting machine is described in the checklist 74. Compare with the check status of the previous process, examine the responsibility investigation action for change and future countermeasures, and take measures to revise and thoroughly enforce the rules. The confirmed quality result is described in the check list 77, pasted on the collecting machine, and sent to the next process.

  The collection center 41 that has received the collection machine checks the quality of the collection machine based on the checklist 74 output from the machine (see FIG. 9). That is, the check list 74 is output from the collection machine, and the quality received by the collection machine is checked. Then, comparison is made with the check status of the previous process, and work is taken such as taking measures against changes.

  In addition, the collection center 41 that has received the collection machine outputs a “check list 74” from the touch key 11a by a predetermined key operation to confirm the quality of the collection machine by confirming the quality from the collection machine. Further, based on the instruction of the output “check list”, the image sample 75 is output (if necessary, the collecting machine for extracting the parts and if necessary). If it is necessary to change the delivery route, follow the instruction to change the collection machine delivery route, paste the revised “send form” and send it to the next process. Further, the route change response result is input to the host computer 32, and change information for the next process is transmitted. Specifically, the “checklist 74” is output from the touch key 11a by a predetermined key operation from the collection machine. Based on the instruction of the output checklist 74, the image sample 75 is output from the touch key 11a by a predetermined key operation for quality confirmation from the collecting machine (if necessary). Based on the output “check list 74” and “image sample 75”, the acceptance quality status of the collecting machine is described in the check list. Compare with the check status of the previous process, examine the responsibility investigation action for change and future countermeasures, and take measures to revise and thoroughly enforce the rules. The confirmed quality result is described in a check list, pasted on a collecting machine, and sent to the next process.

  The collection center 41 that has received the collection machine confirms the quality of the collection machine based on the “check list” attached to the back. An image sample is output from the touch key 11a by a predetermined key operation in order to confirm the quality from the collecting machine for extracting the parts and, if necessary, from the collecting machine. The quality confirmation result is stored in the storage device 12 of the collected product. Also, when an instruction to change the delivery route is given from the collection machine, the instruction to change the collection machine delivery route is followed, and the revised “delivery form” is pasted and sent to the next process. Specifically, an image sample is output from the touch key 11a by a predetermined key operation for quality confirmation from the collection machine as required based on the instruction of the pasted checklist. Further, based on the pasted “Check List 76” and “Image Sample 75”, the accepting quality status of the collecting machine is described in the check list, and the collecting key is moved from the touch key 11a to the collecting machine by a predetermined key operation. input. Then, compare with the check status of the previous process, examine the responsibility investigation action for change and future countermeasures, revise the rules and take thorough countermeasures. Subsequently, the “check list 77” on which the quality result has been confirmed is attached to the collection machine and sent to the next process. If there is an instruction to change the delivery route from the collection machine, follow the “sent form (revision: collection / regeneration route instructions)” that is output. At this time, the route change response result is input to the host computer 32 to transmit the change information to the next process.

  Further, at the collection center 41 that has received the collection machine, in order to confirm the quality from the collection machine, a “checklist 74” is output from the touch key 11a by a predetermined key operation, and the quality of the collection machine is confirmed. Further, based on the instruction of the output “check list 74”, the image sample 75 is output (if necessary, the collecting machine for extracting the parts). The quality confirmation result is stored in the storage device 12 of the collected product. Also, when an instruction to change the delivery route is given from the collection machine, the instruction to change the collection machine delivery route is followed, and the revised “delivery form” is pasted and sent to the next process. Specifically, the “checklist 74” is output from the touch key 11a by a predetermined key operation from the collection machine. Based on the instructions in the output checklist, if necessary, the collection machine outputs 75 image samples from the touch 11a key by a predetermined key operation for quality confirmation. Based on the output “check list 74” and “image sample 75”, the quality status of the collection machine is entered in the check list, and is input to the collection machine from the touch key 11a by a predetermined key operation. Compared with the check status of the process, investigate the responsibility investigation action for change and future countermeasures, and take measures to revise and thoroughly enforce the rules. The “check list 77” on which the quality result has been confirmed is pasted to the collection machine and sent to the next process. If there is an instruction to change the delivery route from the collection machine, follow the “sent form (revised: collection / reproduction route instructions)” that is output. At this time, the route change response result is input to the host computer 32 to transmit the change information to the next process.

  Thus, the collection center 41 (see FIG. 9) that has received the collection machine checks the quality of the collection machine based on the checklist 74 output from the product. Specifically, the quality of the collected product is checked by answering the question from the collection machine, and the result is input (answer) to the machine. After that, if there is an instruction to change the delivery route from the collection machine, follow the “sent form (revised: collection / reproduction route instructions)” that is output. At this time, the route change is input to the host computer 30 to transmit the change information to the next process. If there is a change in the collection quality, investigate the cause and take countermeasures. It should be noted that the printout is performed such as pasting on a collecting machine so as to pass to the next process.

  Next, as shown in FIG. 10, the recycling center 42 that has received the collection machine checks the quality of the collection machine based on the check list 78 output from the product. Thereafter, the part is extracted and the part is regenerated, and the “recycled product use (installation) plan file” is maintained. In addition, the result is maintained as a “regeneration plan (shipment plan)” as information linkage to the factory used (mounted). Specifically, the quality received by the collecting machine is checked by answering a question from the collecting machine, and the result (answer) is input to the machine or the host host computer 32. Furthermore, if there is an instruction to change the delivery route from the collection machine, follow the “sent form (revised: collection / regeneration route instructions)” that is output. At this time, the route change is input to the host computer 32 to transmit the change information to the next process. If there is a change in the collection quality, investigate the cause and take countermeasures. When the next process becomes a recycling center, the printout is pasted on the collection machine. Furthermore, when dismantling the recovery machine and extracting parts, print out the “Parts Extraction Work Instruction”. Also, predetermined parts are extracted and reclaimed. Regarding the recovery yield and result, notify the use (installation) ward of the change of the “recycled product use (installation) plan file”. In addition, the use (loading) of the remanufactured product performs operations such as responding to the change of the recycle plan (shipment plan) from the reclaimed zone, and performs management until the use (loading) of the recycled product.

  In this way, the recycling center 42 (see FIG. 10) that has received the collection machine checks the quality of the collection machine based on the checklist 78 and the image sample 79 output from the product. In this case, the quality received by the collecting machine is checked by answering the question from the collecting machine, and the result (answer) is input to the machine. If there is an instruction to change the delivery route from the collection machine, follow the “sent form (revised: collection / reproduction route instructions)” that is output. At this time, the route change is input to the host computer 32 to transmit the change information to the next process. If there is a change in the collection quality, investigate the cause and take countermeasures. When the next process becomes the recycling center 43, the printout is pasted on the collecting machine. When dismantling the collection machine and extracting parts, print out the “Parts Extraction Work Instruction”. A predetermined part is extracted and reclaimed. Regarding the recovery yield and result, notify the use (installation) ward of the change of the “recycled product use (installation) plan file”. And the recycled product use (loading) ward performs work such as responding to the change of the recovery plan (shipment plan) from the regeneration ward, and manages the management up to the use (loading) of the recycled product with the playback ward and the use ward. Proceed with high-level production management such as lead time reduction.

  Next, at the recycling center 43 that has received the collection machine, the collection quality of the machine is confirmed based on the check list 80 as shown in FIG. After that, parts are extracted and recycled. Specifically, the recovery machine for which the recycling process is instructed confirms the recovery machine based on the “check list 77” revised at the pasted customer site or the recovery center 41. Also, if necessary, output from the machine or obtain it from the host computer 32 and perform the recycling process based on the “disassembly procedure manual 81”, “dangerous goods management procedure manual 82”, and “PMTR information 83”. . Further, the result of the recycling process is registered in the host computer 32 based on the “material composition table 84”. If the recovery machine is a parts extractor, check the quality received in response to the question from the recovery machine, and enter the result into the machine. The result data is transmitted to the reproduction center 42 and the product production factory 51 through the CSS 30 via the host computer 32 as information on the change of the reproduction plan file and the change information of the reproduction product use (installation) plan file. At this time, if the recovery machine becomes a target for recycling from the part extractor, the previous recovery area and the cause are investigated. The part extractor extracts the target part based on the “extraction instruction” output from the recovery machine. The result is registered in the host computer 32, etc., and parts are extracted and the resources are properly recycled.

  In this way, the recycling center 43 that has received the collection machine checks the collection quality of the machine based on the check list 80. After that, parts are extracted and recycled. In this case, the collection machine instructed to recycle is pasted (the collection machine is confirmed based on the “check list 77” revised at the customer or collection center 41). If necessary, output from the machine or obtain it from the host computer 32 and perform the recycling process based on the “dismantling procedure manual 81”, “dangerous goods management procedure manual 82”, and “PMTR information 83”. Also, based on the “material composition table 84”, the result of the recycling process is registered in the host computer 32. Also, when the recovery machine is a parts extractor, the quality of the received product is answered to the question from the recovery machine. The result data is input to the corresponding machine (answer), and the result data is sent via the host computer 30 via the CSS 30 to change the reproduction plan file and use the reproduction product (installed) The change information of the plan file is transmitted to the regeneration center 42 and the product production factory 51. At this time, if the recovery machine becomes the target of the recycling process from the parts extractor, investigate the previous ward recovery area and the cause. In addition, the parts extractor extracts the target parts based on the “Sampling Instruction” output from the recovery machine, and registers the results in the host computer 32 to perform part extraction and recycling processing. Do it properly.

  Next, the recycled product distribution method for the product (image forming apparatus 10) described above will be further described with reference to the flowcharts shown in FIGS. As shown in FIG. 1 described above, at least the touch key 11a of the operation display unit 11 as input means for inputting unique information about the own device, and the input information and usage history information by the touch key 11a are input on the network 20. Service base (CSS 30) having a product (image forming apparatus 10) having a storage device 12 for storing and a host computer 32, storing various information related to the product, and performing various managements on the product. And a recovery zone 40 that includes a collection center 41, a regeneration center 42, and a recycling center 43, and a collection zone that collects and regenerates the product, a product production factory 51, a partial manufacturer 52, and a material manufacturer 53. The following processing is executed in a system in which 50 and 50 are interconnected.

  In FIG. 12, when the customer ends the use of the product, a reusable part is selected (step S11). Subsequently, the profitability of the recycling is judged (step S12), and the appropriate sampling area, recycling area, recovery method, recovery product transportation form, recovery route, recovery lead time, recycling product use factory (product production factory) The use plan up to 51) is formulated and executed (step S13).

  In FIG. 13, first, predetermined data relating to a product at the time of shipment is input and stored in the product (step S21), and data when the product is installed and predetermined data when operated are input and stored. (Step S22). Subsequently, predetermined data when the product is stopped is input and stored (step S23), and predetermined data when the product after use is recovered is input and stored (step S24). Subsequently, the product is collected, and predetermined data at the time of the reproduction plan is input and stored (step S25), the product is collected, the quality of the product is confirmed, and the quality confirmation result is stored (step S26). . Further, the quality of the product when the product is recycled is confirmed, and the quality confirmation result is stored (step S27).

  By the way, the recycled product distribution method (operation) described so far can be programmed, recorded on a computer-readable recording medium, and executed on the computer. Further, a part of the image processing method can be provided on a network and realized through a communication line.

  That is, the recycled product distribution method described in this embodiment is realized by executing a program prepared in advance on a computer (CPU 230) such as a personal computer or a workstation as shown in FIG. This program is operated by a computer such as a memory 231, a hard disk 234, a flexible disk 237, a CD-ROM (Compact-Disc Read Only Memory) 236, an MO (Magneto Optical), a DVD (Digital Versatile Disc) by operating the keyboard 235. The program is recorded on a readable recording medium, read from the recording medium by a computer (CPU 230), and displayed on the display device 33 as necessary. Further, it is possible to transmit / receive data of this image processing method from the communication device 32 to an external device as necessary.

  Further, as shown in FIG. 15, the program can be distributed to devices 241 to 243 such as a personal computer via the recording medium via a network such as the Internet 240.

  That is, this program can be provided in a state of being preinstalled in a hard disk as a recording medium built in the computer, for example. The program can be temporarily or permanently stored in a recording medium, and can be provided as packaged software by being incorporated as a unit in a computer or used as a removable recording medium.

  As the recording medium, for example, a flexible disk, a CD-ROM, an MO disk, a DVD, a magnetic disk, a semiconductor memory, and the like can be used.

  The program can be transferred from a download site to a computer wired or wirelessly via a network such as a LAN (Local Area Network) or the Internet, and downloaded to a storage device such as a built-in hard disk in the computer. .

  Therefore, according to the embodiment of the present invention described above, the following effects can be obtained. First, because it is intended to create and execute a consistent plan from when a used product is pulled up from the customer to the use (installation) of the remanufactured product, it can be recovered at the lowest cost in an appropriate process. Regeneration and supply process can be set. In addition, since the system can operate under a consistent system, the lead time from the end of use until it is reused as a recycled product is short, and storage costs and management costs can be reduced.

  Secondly, the component configuration of each product is closely related to the ordering, inventory, and component usage operations at the production plant. It is only possible to use the information from the process management at the production plant to determine how the recycled product was used (mounted) or used a new part. By storing these data directly for each product in question, it becomes a base for change information such as parts replacement during the use period by the customer, and it is possible to determine the necessity of reproduction with higher accuracy.

  Thirdly, it is possible to know the usage status of individual products by customers and to select packaging materials for collection including peripheral devices, and to predict component loads and component wear when using peripheral devices. In addition, since there is information on the store and sales name, it becomes easier to solve problems in investigations such as quality degradation during collection.

  Fourth, the customer's service maintenance status of each product can be understood, and it is possible to predict how much “recycled product quantity” the product will have before collection, including service replacement parts. . In addition, since there is information on the service store and CS name, it is easy to solve the problem in the product quality confirmation and quality degradation investigation at the time of collection.

  Fifth, the last counter of the customer's use date and the number of counters that can be used are automatically stored at each end of use, so there is no need to spend time investigating and recording at the time of collection from the customer. It can be pulled up from the customer in a short time when the machine is collected. In addition, since the number of copies for the last few days during the usage period can be automatically measured, the usage status can be known and reference data for determining the reuse of parts can be obtained.

  Sixth, when the customer finishes using the machine, it will be judged whether to pick up reused parts or recycle processing, so the product in the subsequent collection process will be handled appropriately. . Problems such as damage to parts due to contact between products being transported are eliminated. As a result, the cost of recycled parts can be reduced, the number of recycled products can be increased, and the environmental load can be reduced. In addition, it is possible to determine at an early stage whether it is “recycled zone supply, recycling center (for parts removal) supply, or recycling center (for recycling processing) supply”, which was previously determined by the collection center. Subsequent business lead times can be defined. Therefore, not only can the preparation of the reclamation zone, the reclamation implementation, the procurement of the recycled products at the use factory, and the planning of use (loading) be done at an early stage, but the lead time from collection to recycling and use (loading) can be shortened, It can contribute to inventory reduction.

  Seventh, the host computer 32 performs profit processing and the like, thereby avoiding system load problems (processing speed and computing capacity) calculated by the collection machine itself and reducing the waiting time at the customer.

  Eighth, based on the “instructions for packing form” printed out from the collection machine, it is possible to actually carry out the transportation form unique to the machine. As a result, there is no problem such as breakage of parts, and it is possible to reliably recycle the reused parts in the reuse zone in the subsequent process, thereby achieving an improvement in yield. In addition, profitability close to the planned value can be secured. In addition, using the output “delivery slip” enables the on-site work to be pulled up from the customer in a short time, and also helps to carry out standard transportation work. It can also be used for “checking after transportation” of the recovery machine in the next process of receiving the recovery machine.

  Ninth, the “profit calculation” processed by the machine or the host computer 32 leads to appropriate determination of reuse or recycling of the used product from the viewpoint of environmental load and economy. I can do it. Today, when 3R (Reduse, Reuse, Recycle) is advocated, there is a system that can be reused and reused properly. It can be said that. In addition, among the “judgment results of reuse and recycling”, preparation activities for recovery from this point in the reclaimed zone and management zone based on the “regeneration plan file” And the lead time until loading of remanufactured products is greatly shortened, and the management level of the remanufactured product supply system can be greatly improved.

  Tenth, from the “recycled product usage (installation) plan file” processed by the machine or the host computer, the use (installation) management zone of the recycled product is consistent with the regeneration plan (shipment plan) from the regeneration zone 40, Initiating preparatory activities for the use (installation) of recycled products will reduce the total inventory of recycled products and significantly reduce the lead time until the installation of recycled products. The level can be greatly improved (inventory management load reduction, management cost reduction, etc.). Furthermore, there is an effect that the refurbishment of new parts (in terms of schedule and quantity (lot)), which has been a conventional problem as a factory that uses (loads) remanufactured goods, can be reliably performed.

  Eleventh, from the “recycling processing plan file” processed by the machine or the host computer 32, the recycling center management ward prepares the collection system for the collection of collected items after receiving the collection machine. Since the work lead time until "sampling" is shortened, it is possible to reduce own storage / work space and increase work efficiency. In addition, the lead time for the recycling process can be shortened, and both the requirements of the requester can be satisfied.

  Twelfth, "Recovery quality check (including image quality) of the recovery machine" at the recovery center 41 that accepted the recovery machine can check the quality change in the previous process and take responsibility for recovery quality deterioration. Can be clear. Depending on the quality confirmation result, it is necessary to change the plan at the recycling center or recycling center where parts are to be extracted, but the plan change can be transmitted in a timely manner. In addition, since the data is stored in the storage device and the host computer 32 of the recovery target machine, not only the history search can be facilitated in the later process, but also a “send slip (revision: recovery / reproduction route instruction) in accordance with the plan change. ) ”Is also issued, making it easier to deal with changes in the logistics process.

  Thirteenth, the recycling center that received the recovery machine checks the quality of the received recovery machine, and grasps the changes in the recovery quality, the extraction of the parts, and the differences in the part recovery plan in a timely manner. By maintaining the “use (loading) plan file”, this mechanism that enables timely transmission to the various districts can increase the accuracy of “reserved product allocation” in the recycling business, and lead time It becomes possible to perform high-level production management such as shortening.

  14thly, in the recycling center 43 which received the collection machine, the collection quality of the said machine is confirmed based on a check list. This is to determine whether it is suitable as a part extractor, but in the past, even if it was a rain wet machine or a case where parts / units were extracted before reaching the recycling center, I couldn't do the activities to pursue the responsibility and compensate for the cost loss that I couldn't regenerate. This system makes it possible to compensate for the loss of expected profit because the collection quality level and business responsibility area for a collection machine that cannot extract parts are clarified. In the recycling process, the processing procedure of the machine ("dismantling procedure manual", "dangerous goods management procedure manual", "PMTR information") can be output from the machine or obtained from the host CPU as necessary. Therefore, an appropriate recycling process can be performed more reliably. Furthermore, when extracting parts from the recovery machine, the reproduction center 42 is used as information on the change of the reproduction plan file and the change of the reproduction product use (mounted) plan file via the host computer 32 via the CSS 30. Since it can be transmitted to the factory, it is possible to improve the accuracy of the regeneration plan and the use (installation) plan of the recycled product.

  As described above, the product reproduction distribution system, the product reproduction distribution method, and the computer-readable recording medium according to the present invention provide real-time usage history information and unique information of image forming apparatuses such as copying machines, printers, and facsimile machines. It is useful for determining whether parts and units can be regenerated by storing and managing them, and formulating and executing a predetermined distribution route. Especially, when a customer finishes using a product, reusable parts are Select and judge the profitability of recycling, and plan to use reused parts at appropriate factories, recycling zones, collection methods, collected goods transportation form, collection route, reproduction lead time, and used products at the factories. It is suitable for an integrated recycling system from collection, recycling to reuse of recycled products.

It is a block diagram which shows the structure of the collection | recovery / reproduction | regeneration system concerning embodiment of this invention. FIG. 2 is a block diagram showing the overall configuration and flow of a recycling system for reuse and recycling of “used products” generated from the market. FIG. 3 is a block diagram showing an appropriate distribution from a “used product” generated from the market to a recycling process, a configuration of a management system, and a flow thereof. It is a block diagram which shows the flow from the production factory to the customer in the physical distribution, the management system, and the flow regarding the reproduction | regeneration process according to a process until a reuse part is used from a used time point. It is a block diagram which shows a customer's flow (1) after FIG. It is a block diagram which shows the flow (2) of the customer after FIG. It is a block diagram which shows a customer's flow (3) after FIG. It is a block diagram which shows the flow from the reproduction | regeneration to a recycling center after FIG. It is a block diagram which shows the flow in the collection center after FIG. FIG. 10 is a block diagram showing a flow at the reproduction center after FIG. 9. It is a block diagram which shows the flow in the recycling center after FIG. It is a flowchart which shows a series of processing operation | movement in the collection | recovery / reproduction | regeneration system concerning embodiment of this invention. It is a flowchart which shows the procedure of the reproduction | regeneration product physical distribution method concerning embodiment of this invention. It is a block diagram which shows the example which makes a computer perform the reproduction | regeneration product physical distribution method concerning embodiment of this invention. It is a block diagram which shows the example which downloads and executes the reproduction | regeneration product physical distribution method concerning embodiment of this invention from a network.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Image forming apparatus 11 Operation display part 11a Touch panel 12 Storage device 13 Printer engine 14 Network I / F
15 Public network I / F
20 Network 30 CSS
31 Network Facsimile 32 Host Computer 33 Database 40 Recycling Zone 41 Collection Center 42 Recycling Center 43 Recycling Center 50 Manufacturing Zone 51 Product Production Factory 52 Parts Manufacturer 53 Material Manufacturer 60 Customer

Claims (27)

On the network,
A product having at least input means for inputting unique information about the own device and storage means for storing input information and use history information by the input means;
A service base that has a host computer, stores various information related to the product, and performs various management for the product;
Including a recovery center, a recycling center, and a recycling center, and a recovery zone for recovering and recycling the product;
A production zone that includes the product production factory, partial manufacturer, material manufacturer, and manufactures the product,
Interconnect and
When the customer ends the use of the product, select reusable parts, judge the profitability of recycle, and appropriately extract reclaimed parts, reclaim areas, collection methods, collected goods transportation form, collection A product recycling logistics system comprising a reuse plan / execution means for planning and executing a route, a recycling lead time, and a usage plan of a recycled product at a use factory.   At the stage where the product is produced and shipped in the manufacturing zone, the usage status of the recycled product of each product is grasped, and at least the model code, the machine number, the recycled product mounting part number, the parts are stored in the storage means of the product. 2. The product recycling distribution system according to claim 1, wherein each of the data on the number of times of separate reproduction, the cumulative usage time for each part, and the cumulative number of used sheets is stored and shipped.   At the stage when the product arrives at the customer and it is actually used, at least the machine number, customer name, address, contact person, installation option name, machine number, use start date, and counter at the start of use 3. The product reproduction logistics system according to claim 1, wherein the delivery sales company and sales name data are stored in the storage means by the input means.   At least the machine number, customer name, address, contact person, installation option name, machine number, use start date, counter at the start of use, delivery sales company, sales name 4. The product reproduction logistics according to claim 1, 2 or 3, wherein each data of service maintenance status and change in use environment of a person in charge, a service company, etc. is stored in the storage means by the input means. system.   The counter value and the last use date / time data for counting the number of images formed when the product is turned off are (self-recognized) and overwritten and stored in the storage means of the machine. The product reproduction distribution system according to claim 4, wherein the number of copies for several days is stored in the storage means for the product.   6. When the customer ends the use of the product, the predetermined recycling technology information of the product is received via the service base and stored in the storage means of the product. Product recycling logistics system as described in one.   7. When the customer finishes using the product, the maintenance technical information of the product determined in advance is received via the service base and stored in the storage means of the product. Product recycling logistics system as described in one.   8. When the customer ends the use of the product, the recycling management information of the product determined in advance is received via the service base and stored in the storage means of the product. The product recycling logistics system according to any one of the above.   9. When the customer has finished using the product, the collection center confirmation information of the product determined in advance is received via the service base and stored in the storage means of the product. The product recycling logistics system as described in one.   10. When the customer finishes using the product, predetermined work instruction information of the recycling center of the product is received via the service base and stored in the storage means of the product. The product recycling logistics system according to any one of the above.   11. When the customer ends the use of the product, the predetermined recycle production management information of the product is received via the service base and stored in the storage means of the product. The product recycling logistics system as described in one.   When the customer ends the use of the product, various information about the product is received via the service base, stored in the storage means, received, and information regarding the members who have been involved in the lifting work and the details of the work is determined in advance. 12. The product regeneration distribution system according to claim 1, wherein the storage unit stores the information in the storage unit via the input unit according to a question.   When the customer ends the use of the product, after receiving various information about the product via the service base and storing it in the storage means, it outputs predetermined stop information from the product, and the service base 13. The product recycling logistics system according to claim 12, wherein the product recycling logistics system is stored in a host computer.   When the customer ends the use of the product, receives the various information of the product via the service base, stores the various information, receives it as a collected product, and completes the confirmation act. In the processing unit of the product, select the recycling method for either the next profit calculation and reuse or recycling process, and select the recovery, recycling, and recycling logistics route based on the result, and 13. The product recycling distribution system according to claim 12, wherein a supply plan for a production area to be recycled and used is drafted.   When the customer ends the use of the product, receives the various information of the product via the service base, stores the various information, receives it as a collected product, and completes the confirmation act, Data is transferred to the host computer at the service base, and the host computer selects the next profit calculation and the recycling method for either reuse or recycling. 13. The product recycling logistics system according to claim 12, wherein a chemical distribution route is selected, and further, a supply plan for a production area to be regenerated and used is drafted.   After the customer ends the use of the product, receives various information about the product via the service base, selects the profit method and selects a recycling method for reuse or recycling. The delivery slip and the packing form instructions used for sending in accordance with the quality standards are printed out from the collection machine, and the witness at the time of collection follows the collection contents according to the contents of the output. Therefore, the recovered goods are cured for transportation, and the output slip is pasted on the collection machine and used in the physical distribution system as a physical product list, and further in accordance with the quality check process of the collection machine after the next process. 13. The product recycling logistics system according to claim 12, wherein a check list for each check process is output, pasted to a collection machine, and sent.   Of the profit calculation processed by the product or the host computer and the determination result of the reuse or recycling process, the contents of the reproduction plan file are transmitted to the management area for each file, and the reproduction area is planned 2. The product recycling logistics system according to claim 1, wherein the next preparation work is started for recycling according to the recycling plan.   Of the profit calculation and recycled product usage mounting plan file processed by the product or the host computer, the contents of the recycled product usage mounting plan file are transmitted to the used mounting management area of the recycled product, and the usage management of the recycled product is managed. The product recycle distribution system according to claim 1, wherein the ward starts the next preparation work for the use of the reclaimed product in alignment with the recycle plan / shipment plan from the reclaimed ward.   Of the profit calculation and recycling processing plan file processed by the product or the host computer, the contents of the recycling processing plan file are transmitted to the recycling processing consignment (management) department and the recycling center. The product recycling logistics system according to claim 1, wherein a system for accepting collected items is prepared at the recycling center.   The collection center that has received the collection machine outputs an image sample from the collection machine and changes the delivery route as necessary when checking the quality of the collection machine according to the checklist attached to the product. If it is necessary, follow the instructions to change the route of the collection machine, paste the revised delivery slip and send it to the next process, and input the route change response result to the host computer, 2. The product recycling logistics system according to claim 1, wherein change information for the next process is transmitted.   The collection center that has received the collection machine outputs a checklist from the collection machine, confirms the quality of the collection machine according to the checklist attached to the product, and needs to change the delivery route. If this is the case, follow the instructions for changing the delivery route of the collection machine, paste the revised “send slip” and send it to the next process. Also, input the route change response result to the host computer and enter the next process. 2. The product reproduction distribution system according to claim 1, wherein change information is transmitted.   When the collection center that has received the collection machine checks the quality of the collection machine according to the check list affixed to the product, the collection center outputs an image sample from the collection machine as necessary and displays the quality confirmation result. Store in the storage means of the recovery machine, and if an instruction to change the delivery route is instructed by the recovery machine, follow the instruction to change the recovery machine delivery route and paste the revised delivery form and send it to the next process. The product recycling distribution system according to claim 1, wherein   The collection center that has received the collection machine outputs a checklist from the collection machine, confirms the quality of the collection machine according to the checklist attached to the product, and stores the quality confirmation result in the storage means of the collection machine. 2. When the instruction to change the delivery route is instructed from the collection machine, the revised delivery form is pasted and sent to the next process according to the change instruction of the collection machine delivery route. Product recycling logistics system as described in.   The recycling center that accepts the recovery machine checks the quality of the recovery machine according to the checklist output from the recovery machine, extracts the parts, regenerates the parts, maintains the reusable product use loading plan file, and displays the result. 2. The product recycling logistics system according to claim 1, wherein the product recycling logistics system is maintained as an information linkage to a use-installed factory as a recycling plan / shipment plan.   2. The product according to claim 1, wherein the recycling center that has received the recovery machine confirms the quality of the recovery machine according to a check list output from the recovery machine, and performs part extraction and recycling processing. Recycled logistics system. A data storage process at the time of shipment, in which predetermined data relating to the product at the time of shipment is input and stored in the product;
An operation data storage step for inputting and storing data when the product is installed and predetermined data when operating, and
A data storage process at the time of suspension of use in which predetermined data when the product is suspended is input and stored;
A collection data storage step for inputting and storing predetermined data when the product after use has been collected, and
Reproduction data storage step for collecting the product and inputting and storing predetermined data at the time of the reproduction plan;
A collection quality data storage step for collecting the product to confirm the quality of the product and storing the quality confirmation result;
A recycling quality data storage step for checking the quality of the product when recycling the product and storing the quality confirmation result;
A product recycling logistics method comprising:   27. A computer-readable recording medium having recorded thereon a program for causing a computer to execute the product recycling logistics method according to claim 26.

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