JP2006004127A - Point service providing system and shopping site - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a point service providing system and a shopping site allowing point service without member registration. <P>SOLUTION: The point service providing system includes: a point registration means to add the number of generated points while associating the number of generated points with the mail address of a customer; a mail transmission means for transmitting a mail written with a coupon number and URL (Uniform Resource Locator) to the mail address when the number of specified points is reached; a password number registration means for registering the coupon number input by a customer and a password number input by the customer while associating them with each other on a URL-registeration screen; a point registration means subtracting the number of points corresponding to the coupon number from the number of cumulative points when the password number is registered; and a service providing means for providing service corresponding to the coupon number when the coupon number and the password number are input on an application sceen when the customer purchases an article after registering the password number. The shopping site is also provided. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention belongs to the technical field of electronic commerce. In particular, the present invention relates to a point service providing system that provides a point service when a product sales process is performed between a customer system and a shopping site using a communication line such as the Internet, and a shopping site in which the system is incorporated.

  Conventional shopping using the Internet (net shop) is similar to mail-order sales, and it is possible to purchase products without special member registration. In addition, the point service for providing a service according to the purchase situation and enclosing the customer is the same as the mail order and is also effective in the net shop. However, the two are different in the system for carrying out point service. In mail order sales, point services are implemented in a manner that allows customers to collect stickers that come with product invoices.

On the other hand, in the net shop, a unique customer ID is required to accumulate points, and a password linked to the customer ID is required for authentication to use the points. That is, in the net shop, member registration is required to obtain the customer ID and password (for example, Patent Documents 1 to 4).
Japanese Patent Application Laid-Open No. 2003-132255 “Authentication Method in Electronic Shopping System” Japanese Patent Laid-Open No. 2001-338348 “Point Management Method and System Using Mobile Phone” Japanese Patent Laid-Open No. 11-312274 “Coupon Issuing Method for Electronic Shopping System” Japanese Patent Laid-Open No. 10-78989 “Method of discounting by the number of points”

  This member registration is a troublesome work for the customer. In addition, the customer is forced to perform troublesome work of managing information other than purchase information such as customer ID and password. In addition, many customers abandon the use of the point service due to mistakes, forgetting passwords, and so on. As a result, the customer cannot be effectively enclosed.

  Therefore, an object of the present invention is to eliminate a burdensome work for registering a member in a net shop and a troublesome work of managing a member number, a password, and the like accompanying the member registration. Therefore, an object is to provide a point service providing system and a shopping site that give points according to the purchase status and enable point services such as discount sales according to accumulated points without member registration.

A point service providing system according to claim 1 of the present invention is a point service providing system that provides a point service when a customer uses a shopping site through a communication line from a customer system, and the point service providing system is a point registration. Means, a mail transmission means, a password registration means, and a service providing means, wherein the point registration means determines the number of points generated when the customer uses the shopping site as the customer's mail address. Is added to the accumulated point number associated with, and registered as a new accumulated point number, and the mail transmitting means describes a coupon number and a URL (Uniform Resource Locator) when the accumulated point number reaches a predetermined point number. Sent email to the email address The personal identification number registration means registers the personal identification number in association with the coupon number when the customer inputs the coupon number and personal identification number on the registration screen accessed by the customer based on the URL, and the point registration means When the personal identification number is registered, the number of points corresponding to the coupon number is subtracted from the cumulative number of points and registered as a new cumulative number of points. When the coupon number and the password are entered on the application screen when purchasing a product at a shopping site, a service corresponding to the coupon number is provided.
The shopping site according to claim 2 of the present invention is a shopping site that a customer uses from a customer system through a communication line, and the shopping site is a point registration means, a mail transmission means, a password registration means, a service Providing means, and when the point is generated at the customer, the point registering means adds the number of points to the cumulative number of points associated with the customer's mail address and registers it as a new cumulative number of points. ,
The mail transmission means transmits a mail describing a coupon number and a URL to the mail address when the cumulative point number reaches a predetermined point number,
In the registration screen accessed by the customer based on the URL, the password registration means registers the password in association with the coupon number when the customer inputs the coupon number and the password.
The point registration means, when the password is registered, subtracts the number of points corresponding to the coupon number from the accumulated point number, and registers as a new accumulated point number,
The service providing means is configured to provide a service corresponding to the coupon number when the customer enters the coupon number and the password on the application screen when the customer purchases a product after the password is registered. is there.

According to the point service providing system according to claim 1 of the present invention, the number of points generated when the customer uses the shopping site by the point registration means is added to the accumulated number of points associated with the customer's e-mail address. It is registered as the cumulative number of points. Further, when the accumulated point number becomes a predetermined point number by the mail transmitting means, a mail describing the coupon number and the URL is transmitted to the mail address. Further, when the customer inputs the coupon number and the password on the registration screen accessed by the customer based on the URL by the password registration means, the password is registered in association with the coupon number. When the password is registered by the point registration means, the point number corresponding to the coupon number is subtracted from the accumulated point number and registered as a new accumulated point number. Further, when the customer inputs the coupon number and the password on the application screen when the customer purchases the product at the shopping site after the password is registered by the service providing means, a service corresponding to the coupon number is provided. The e-mail address described above is an indispensable input item in the purchase information when the customer applies for product purchase. That is, it is possible to eliminate the burdensome work of registering a member in the net shop and the troublesome work of managing the member number, password, etc. accompanying the member registration. Therefore, a point service providing system that provides points according to purchase status and enables point services such as discount sales according to accumulated points without member registration is provided.
According to the shopping site of claim 2 of the present invention, when points are generated in the customer by the point registration means, the number of points is added to the cumulative number of points associated with the customer's mail address and registered as a new cumulative number of points. Is done. Further, when the accumulated point number becomes a predetermined point number by the mail transmitting means, a mail describing the coupon number and the URL is transmitted to the mail address. Further, when the customer inputs the coupon number and the password on the registration screen accessed by the customer based on the URL by the password registration means, the password is registered in association with the coupon number. When the password is registered by the point registration means, the point number corresponding to the coupon number is subtracted from the accumulated point number and registered as a new accumulated point number. Further, when a customer inputs a coupon number and a personal identification number on the application screen when the customer purchases a product after registering the personal identification number by the service providing means, a service corresponding to the coupon number is provided. The e-mail address described above is an indispensable input item in the purchase information when the customer applies for product purchase. That is, it is possible to eliminate the burdensome work of registering a member in the net shop and the troublesome work of managing the member number, password, etc. accompanying the member registration. Therefore, a shopping site that provides points according to the purchase status and enables point services such as discount sales according to accumulated points without member registration is provided.

  The point service providing system and shopping site of the present invention will be described with reference to FIGS. A system configuration in the present invention will be described with reference to FIG. FIG. 1 is a diagram showing a system configuration in the present invention. In FIG. 1, 10 is a customer system, 20 is a shopping site, 21 is a web server, 22 is a product information database, 23 is a point service providing system, 24 is a transaction information database, and 30 is a communication line.

  The customer system 10 has a function of accessing a site on the Internet and is used by a customer. Specifically, the customer system 10 is a mobile phone, a personal computer, or the like. The customer can use the customer system 10 to access the shopping site 20 via the communication line 30 and obtain product information from the shopping site 20. Further, it is possible to apply for purchase of a product from the customer system 10. And you can receive point service with the purchase. The communication line 30 is a communication line for transmitting and receiving data between the customer system 10 and the shopping site 20, and is not particularly limited, and includes the Internet.

  The shopping site 20 is an electronic store formed by a web server 21 connected to the Internet and a group of computer systems including the web server 21. The shopping site 20 includes a product information database 22 relating to products sold there. Moreover, the point service provision system 23 which provides point service according to the purchase situation of a customer is provided. Moreover, the transaction information database 24 regarding the electronic commerce including a point service is provided.

The web server 21 is a computer system that provides content to be viewed on a World Wide Web server, that is, a web browser.
The merchandise information database 22 is a database management system for merchandise information related to merchandise sold on the shopping site 20. Further, the database system is a database system in which contents (web pages) provided by the web server 21 created based on the product information are registered.

  The point service providing system 23 is a computer system that provides point services to customers. The point service providing system 23 performs processing related to the point service in association with the mail address of the customer. The point service providing system 23 registers the points generated according to the purchase status of the customer in association with the customer's email address, and transmits the coupon number to the customer's email address according to the accumulated number of points. Moreover, the process when a customer receives a point service based on the coupon number is performed.

  The transaction information database 24 is a database management system for storing and managing transaction information. In the transaction information database 24, order data, point data, coupon data, and the like are registered. The transaction information database 24 performs an operation in cooperation with the point service providing system 23 and the like as well as an electronic commerce system (not shown) that performs processing related to electronic commerce. The point service providing system 23 provides a point service based on data registered in the transaction information database 24. The transaction information database 24 updates the contents (data) of the database associated with electronic commerce, provision of point services, etc., and performs processing for maintaining consistency.

Next, the operation of the point service providing system and the shopping site according to the present invention will be described. The point giving process in the present invention will be described with reference to FIG. FIG. 2 is a flowchart showing the point granting process in the present invention.
First, in step S <b> 1 of FIG. 2, the customer accesses the shopping site 20 from the customer system 10 through the communication line 30. Then, product information is obtained from the shopping site 20. Product information is displayed on the browser of the customer system 10 in the form of a product catalog, that is, with photographs, texts, designs, and the like. The customer can move and display pages corresponding to various products, and can view a desired product catalog in the browser. The customer selects a product to be purchased from the searched products, and performs a product order (purchase application) in the customer system 10. At this time, purchase information is input on the application screen of the shopping site 20 displayed on the browser. The purchase information includes a name, an address, an e-mail address, a telephone number, a product name, a price, and the like.

  Next, in step S <b> 2, the shopping site 20 receives purchase information transmitted from the customer system 10 through the communication line 30. The point service providing system 23 in the shopping site 20 determines whether the customer is an existing customer or a new customer based on the email address in the purchase information.

  Similarly, an electronic commerce system (not shown) in the shopping site 20 determines whether the customer is an existing customer or a new customer based on an email address in the purchase information or an ID (identification) that identifies another customer. . In the transaction information database 24, the electronic commerce system additionally registers the purchase information in the order data in association with the ID for identifying the customer so that the purchase history can be searched for the existing customer. On the other hand, purchase information is newly registered in order data for a new customer.

  Next, in step S3, the point service providing system 23 calculates the number of points generated (number of generated points) based on the purchase information, and for existing customers, adds the generated points to the accumulated points. The accumulated points are registered in the point data of the transaction information database 24. Further, when the customer is a new customer, the accumulated point number is set to 0 (zero), the generated point number is added to the accumulated point number, and the new accumulated point number is registered in the point data of the transaction information database 24. That is, the generated point number is registered as the accumulated point number. The registration of the point data is performed in association with the mail address. In other words, registration is performed so that point data corresponding to the mail data can be searched based on the mail address.

The point grant has been described above. Next, the process of giving a coupon in the present invention will be described with reference to FIG. FIG. 3 is a flowchart showing the process of giving a coupon in the present invention.
First, in step S11 of FIG. 3, the point service providing system 23 searches for a cumulative number of points from a plurality of point data associated with a plurality of mail addresses in the transaction information database 24, and reaches a predetermined cumulative number of points. Extract specific point data associated with a specific email address. And the point service provision system 23 produces | generates the coupon number corresponding to the extracted specific point data. Of course, this coupon number is associated with a specific email address. Therefore, a relation in which the coupon number, the number of points corresponding thereto, and a specific mail address are associated, that is, coupon data is created in the transaction information database 24. As will be described later, the coupon data attributes include not only an e-mail address, coupon number, and number of points, but also a personal identification number and a used check.

  Next, in step S12, the point service providing system 23 transmits a mail in which a coupon number and a URL are described based on the coupon data via a mail system (not shown). Of course, the e-mail address and coupon number of the e-mail are the aforementioned associated e-mail address and coupon number. Further, the URL is a registration screen for registering a personal identification number for use when the customer who receives the mail uses the coupon number, or a URL that is easily guided to the registration screen. The registration of the personal identification number has the purpose of preventing unauthorized use of the coupon number by a person other than the customer.

  Next, in step S <b> 13, the customer (user) receives the mail using the customer computer 10. Then, the customer accesses the registration screen based on the URL described in the mail. This URL is normally a URL managed by the web server 21 of the shopping site 20, but is not limited thereto. Then, the customer enters the coupon number described in the e-mail and an arbitrary PIN determined by the customer on the registration screen, confirms the input contents, and then clicks the send button on the registration screen to transmit. .

  Next, in step S <b> 14, the point service providing system 23 acquires the transmitted coupon number and password from the web server 21. Then, a relation having, as attributes, an e-mail address, a coupon number, the corresponding number of points, a personal identification number, and a used check is created in the transaction information database 24. By creating the coupon data, the password is registered in the transaction information database 24.

  Next, in step S15, the point service providing system 23 performs a process of subtracting the point number corresponding to the coupon number from the accumulated point number corresponding to the associated mail address. That is, the cumulative number of points in the point data in the transaction information database 24 is changed.

The coupon grant has been described above. Next, the process of using the coupon in the present invention will be described with reference to FIG. FIG. 4 is a flowchart showing a coupon use process in the present invention.
First, in step S21 of FIG. 4, after registering the personal identification number as described above, the customer (user) uses the customer computer 10 to access the shopping site 20 and apply for purchase of a product. At that time, the customer inputs the same content (corresponding to purchase information) as in normal purchase. At that time, the customer inputs the coupon number assigned to the customer and the password registered by the customer in a predetermined entry field (coupon discount application field) on the application screen in the shopping site 20. After confirming the input contents, the customer clicks the send button on the application screen and sends it. At this time, information specifying the product for which the purchase application is made is transmitted at least together with the coupon number and the personal identification number in the purchase information of the customer.

Next, in step S <b> 22, the point service providing system 23 acquires the transmitted coupon number, personal identification number, and information specifying the product from the web server 21. And the coupon data in the transaction information database 24 is searched, and it is determined whether there exists a coupon with which a coupon number and a PIN code correspond. When there is no data that matches the coupon number and the password, the point service providing system 23 notifies the fact via the web server 21 that, for example, “the coupon corresponding to the entered coupon number and the password does not exist”. Send a message. The customer computer 10 receives the message, and the customer performs processing (re-input, etc.) corresponding to the message.
On the other hand, when there is a coupon corresponding to the entered coupon number and password, the point service providing system 23, via the web server 21, the normal price of the product for which the purchase application has been made, the amount to be discounted, and after the discount Send the price of.

  Next, in step S23, the customer computer 10 receives it, and displays the normal price, the price to be discounted, and the price after the discount on the application screen displayed on the browser. After confirming the display contents, the customer enters a check in the check box for purchase confirmation, and then clicks the send button on the application screen to send it. At this time, all of the customer purchase information (name, address, e-mail address, etc.) is transmitted.

  Next, in step S <b> 24, the point service providing system 23 acquires the transmitted purchase information from the web server 21. Then, the point service providing system 23 performs a process of making the coupon corresponding to the coupon number included in the purchase information already used. That is, a used value is assigned to the used check attribute in the coupon data (relation) attribute in the transaction information database 24.

It is a figure which shows the system configuration | structure in this invention. It is a flowchart which shows the process of point provision in this invention. It is a flowchart which shows the process of coupon provision in this invention. It is a flowchart which shows the process of using the coupon in this invention.

Explanation of symbols

10 Customer System 20 Shopping Site 21 Web Server 22 Product Information Database 23 Point Service Providing System 24 Transaction Information Database 30 Communication Line

Claims (2)

A point service providing system for providing a point service when a customer uses a shopping site through a communication line from a customer system,
The point service providing system includes point registration means, mail transmission means, password registration means, and service provision means,
The point registration means adds the number of points generated by the customer using the shopping site to the accumulated number of points associated with the customer's email address, and registers as a new accumulated number of points,
The mail transmission means transmits a mail describing a coupon number and a URL to the mail address when the cumulative point number reaches a predetermined point number,
In the registration screen accessed by the customer based on the URL, the password registration means registers the password in association with the coupon number when the customer inputs the coupon number and the password.
The point registration means, when the password is registered, subtracts the number of points corresponding to the coupon number from the accumulated point number, and registers as a new accumulated point number,
The service providing means provides a service corresponding to the coupon number when the customer enters the coupon number and the password in the application screen when the customer purchases a product at the shopping site after the registration of the password.
A point service providing system characterized by that. A shopping site that a customer uses from a customer system through a communication line, and the shopping site includes a point registration means, an email transmission means, a password registration means, and a service provision means,
The point registration means, when a point occurs in the customer, adds the number of points to the cumulative number of points associated with the customer's mail address, and registers as a new cumulative number of points,
The mail transmission means transmits a mail describing a coupon number and a URL to the mail address when the cumulative point number reaches a predetermined point number,
In the registration screen accessed by the customer based on the URL, the password registration means registers the password in association with the coupon number when the customer inputs the coupon number and the password.
The point registration means, when the password is registered, subtracts the number of points corresponding to the coupon number from the accumulated point number, and registers as a new accumulated point number,
The service providing means provides a service corresponding to the coupon number when the customer enters the coupon number and the password in the application screen when the customer purchases a product after registering the password.
A shopping site characterized by that.

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