JP2006065601A - Product reservation system, product reservation method and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a product reservation system by which a product manufacturer can previously prepare products so that the number of products is neither too large nor too small before the release date of these products for instance. <P>SOLUTION: A user 100 can reserve the purchase of a product of a new model to a cellular phone company 200 before the release date of the product. The cellular phone company 200 totalizes reservations from many users, prepares amount information by correcting a previously predicted amount by the totalized result and transmits the amount information to a maker 300 that is the manufacturer of the product. The maker 300 manufactures products corresponding to the amount indicated by the amount information and delivers the products to the cellular phone company 200 before the release date of the products. The portable telephone company 200 delivers the products to a store 400 before the release date of the products. The user 100 receives the product in the store 400 after the release date. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a product reservation system, a product reservation method, and a program used when a purchaser of a product such as a mobile phone terminal makes a reservation for the purchase of a product, and in particular, the product manufacturer before the product launch date. The present invention relates to a product reservation system, a product reservation method, and a program that make it possible to prepare products in advance so that there is no excess or deficiency in terms of quantity.

  A mobile phone terminal is generally sold to a purchaser (user) at a store of a mobile phone network operator or a dealer of a mobile phone network operator. Mobile phone network operators (hereinafter referred to as mobile phone companies) procure mobile phone terminals from mobile phone terminal manufacturers and distribute them to dealers. When a new model of mobile phone terminal is released, the sale start date is advertised to the user before a predetermined period before the sale start date. The mobile phone company needs to secure a predetermined number of mobile phone terminals on the start date of the sale, so the mobile phone company procures a predetermined number of mobile phone terminals from the manufacturer before the start date of the release. Means to procure the day before). From the manufacturer's point of view, a predetermined number of mobile phone terminals are pre-manufactured (in this specification, it means that the cell phone terminals are manufactured before the release start date).

  When the predetermined quantity procured in advance is less than the actual demand immediately after the start date of the sale, the store is out of stock. Moreover, when the predetermined quantity procured in advance is larger than the actual demand immediately after the sales start date, excess inventory occurs. When out of stock occurs, there is an opportunity loss that only a small number of mobile phone terminals could be sold relative to the quantity originally sold at that time. Excess inventory also reduces profits for mobile phone companies.

  Further, when the stockout occurs, the user purchases a mobile phone terminal made by a manufacturer (manufacturer B) different from the manufacturer (manufacturer A) who manufactures a new model, or selects a new model. In some cases, a mobile phone terminal sold by a mobile phone company (referred to as a mobile phone company B) different from the mobile phone company sold (referred to as a mobile phone company A) is purchased. When the user purchases a mobile phone terminal manufactured by manufacturer B, the profit of manufacturer A is lost because it is unlikely that a new model of manufacturer A will be purchased immediately after that. Further, when the user purchases a mobile phone terminal sold by the mobile phone company B, there is no longer any call charge revenue that could possibly be obtained by the mobile phone company A.

  Therefore, various measures are taken in order to increase the accuracy of the value of the predetermined quantity procured in advance. For example, a mobile phone company or a manufacturer performs a questionnaire survey or the like based on a simulated product before the manufacture of a mobile phone terminal by the manufacturer, and predicts how much demand can be expected. Then, a predetermined quantity value is determined based on the prediction result.

  However, since the value of the predetermined quantity is a value based on the prediction, there is a possibility that the value is far from the actual demand. In view of this, a system has been proposed in which a predetermined quantity of products is not pre-manufactured based on prediction, but a predetermined quantity of products is pre-manufactured prior to the release start date based on reservation (see, for example, Patent Document 1). .

  In the system described in Patent Document 1, the server publishes product information of a new model via the Internet before the release date of the new model. When the user wants to purchase a new model by looking at the disclosed information, the user transmits information indicating purchase intention from the terminal device to the server and pays the purchase price. The server transmits the purchased number information to the manufacturer, with the number of purchases paid as the purchased number. The manufacturer manufactures the product according to the information on the number of units purchased, and when the sales start date is reached, the product is distributed to the user who indicates the purchase intention through the mobile phone company.

Japanese Patent Laying-Open No. 2002-169989 (paragraphs 0007-0008, FIG. 1)

  However, the system described in Patent Document 1 simply manufactures in advance a quantity of products that have been reserved. Then, a user who has not made a reservation cannot purchase a new model on the release start date. Japanese Patent Laid-Open No. 2004-26853 has a description that even a user who has not made a reservation can ask that a product can be purchased at a store (see paragraph 0014 of Patent Document 1). It is not possible to accurately determine the pre-manufactured pre-manufactured quantity of the product, and for over-the-counter products, the pre-manufactured pre-manufactured quantity may be in excess or deficiency with respect to the actual demand on the launch date Remains.

  Accordingly, the present invention provides a product reservation system, a product reservation method, and a program that allow a product manufacturer to prepare a product in advance so that there is no excess or deficiency in terms of quantity, for example, before the product launch start date. With the goal.

  The product reservation system according to the present invention receives information indicating purchase reservations from a terminal used by a user, totals purchase reservations from a plurality of users, and creates quantity information indicating the production quantity of the product based on the totaled results. It is characterized by comprising quantity information creation means and quantity information instruction means for sending the quantity information created by the quantity information creation means to the terminal device of the product manufacturer.

  A product reservation system according to another aspect of the present invention includes a terminal that transmits information indicating a purchase reservation input by a user via a communication network, and a reservation that receives information indicating a purchase reservation from the terminal via the communication network. A quantity information creating means for creating a quantity information indicating a production quantity of the product based on the result of counting, and the quantity management creating means, the reservation management server totaling purchase reservations transmitted from a plurality of terminals. Including quantity information indicating means for transmitting the quantity information created by the product manufacturer to the terminal device.

  The reservation management server may be configured to include incentive provision means for performing a process of giving an incentive to a user who has made a purchase reservation.

  Incentive provision means includes point addition means for performing a process of adding points as incentives to the points stored in the point storage means (for example, customer database) and given to the user according to the call charge. It may be configured.

  The reservation management server includes schedule management means for managing the time from the start of purchase reservation, and the incentive granting means specifies the time when the purchase reservation was made based on the time managed by the schedule management means, and the specified time It may be configured to perform a process of giving an incentive with a quantity or quality changed according to the above. With such a configuration, the user can be strongly interested in the product.

  The incentive granting means gives a relatively high amount or quality of incentive when the specified time is close to the purchase reservation start time compared to when it is far from the purchase reservation start time. It may be configured to do.

  The point addition means adds a relatively large number of points when the time specified by the incentive provision means is close to the purchase reservation start time compared to when it is far from the purchase reservation start time. It may be configured to do.

  The reservation management server is configured to include authentication means for performing user authentication by comparing the identification information transmitted from the mobile phone terminal with the identification information stored in the customer database storing the user information. Also good. In general, a mobile phone terminal transmits information indicating identification information such as its own telephone number when making a call, and since identification information such as a telephone number is originally stored in the customer database, On the other hand, user authentication can be automatically executed without requiring an authentication operation.

  It is preferable that the quantity information creating means includes a predicted value correcting means for creating quantity information by correcting a predetermined production quantity predicted value based on a total result of purchase reservation. With such a configuration, the actual reservation status is reflected in the quantity information, and the product manufacturer can manufacture the product more accurately with respect to the quantity, for example, before the product launch date.

  The predicted value correcting means determines in advance the quantity obtained by reducing the predicted value by a predetermined amount as quantity information when the total result of the purchase reservation does not reach a predetermined first ratio with respect to the predicted value. When the ratio is equal to or greater than the second ratio, it is preferable that the quantity that is increased by a predetermined amount from the predicted value is used as the quantity information.

  The predicted value correction means creates quantity information for each appearance color by, for example, correcting the predicted value of the manufacturing quantity determined in advance for each appearance color of the mobile phone terminal based on the total result of the purchase reservation. .

  The reservation management server according to the present invention is prepared by a quantity information creating unit that aggregates purchase reservations transmitted from a plurality of terminals, and creates quantity information indicating a production quantity of a product based on the aggregation result, and a quantity information creating unit. It includes quantity information instruction means for sending quantity information to a terminal device of a product manufacturer.

  The product reservation method according to the present invention receives information indicating purchase reservation from a terminal used by a user, totals purchase reservations transmitted from a plurality of terminals, and displays quantity information indicating a production quantity of the product based on the total result. The created quantity information is transmitted to a terminal device of a product manufacturer. It should be noted that the process of counting purchase reservations and the process of creating quantity information indicating the product production quantity based on the counting results are executed by a reservation management server that can communicate with a terminal used by a user via a communication network. .

  A reservation management program according to the present invention is created by a reservation management server, a process of totaling purchase reservations transmitted from a plurality of terminals, and a process of creating quantity information indicating a production quantity of a product based on a total result And processing for transmitting the quantity information to a terminal device of a product manufacturer.

  According to the present invention, it is possible to obtain an effect that a product manufacturer can manufacture a product more accurately with respect to the quantity. Therefore, for example, the product can be prepared in advance so that there is no excess or deficiency in quantity before the product launch start date.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

Embodiment 1 FIG.
FIG. 1 is a conceptual diagram showing the concept of a product reservation system according to the present invention. In the product reservation system, the user 100 can make a reservation for product purchase with the mobile phone company 200 before the release date of a new model product (a mobile phone terminal in the present embodiment). The mobile phone company 200 aggregates reservations from a large number of users, creates quantity information by correcting production quantities predicted in advance based on the aggregation results, and manufactures quantity information as a manufacturer of the product. It is transmitted to the company (maker) 300. The manufacturer 300 manufactures a product of the quantity indicated by the quantity information and delivers it to the mobile phone company 200 before the product release date. The mobile phone company 200 delivers the product to the store 400 before the product release date. The user 100 receives the product at the store 400 after the release date.

  FIG. 2 is a block diagram showing a first embodiment of the product reservation system. In the configuration example shown in FIG. 2, the mobile phone terminal 101 already owned by the user 100 can access the reservation management server 204 via the base station 201 and a mobile phone network (packet network) 202 as a communication network. In the present embodiment, the mobile phone terminal 101 receives a Web page for making a purchase reservation from the reservation management server 204 when making a purchase reservation for a product. The reservation management server 204 is a server operated by the mobile phone company 200 or a server that the mobile phone company 200 entrusts the operation to a third party (such as a subsidiary). The reservation management server 204 can access a customer database 205 that stores information on customers who are subscribers of the mobile phone company 200. The customer database 205 is a database held by the mobile phone company 200 or a server that the mobile phone company 200 entrusts management to a third party (such as a subsidiary). Although only one mobile phone terminal 101 is shown in FIG. 1, there are mobile phone terminals used by many users in the system.

  In the customer database 205, for example, according to the telephone number of each user's mobile phone terminal 101, the user's address / name / sex / birth date, past monthly call charges, call charge deducted bank account numbers, and usage records The accumulated points (the ones given to the user according to the call charge), the model name of the mobile phone terminal, and the like are stored.

  The reservation management server 204 is connected to a terminal device (maker terminal) 301 placed in the manufacturer 300 via a dedicated line 700.

  FIG. 3 is a functional block diagram illustrating a configuration example of the reservation management server 204. In the configuration example shown in FIG. 3, in the reservation management server 204, the communication control unit 210 communicates with the mobile phone terminal 101 via the mobile phone network 202 and the base station 201 and communicates with the manufacturer terminal 301 via the dedicated line 700. It has a function to communicate. The schedule management unit 211 manages a start date for accepting a purchase reservation for a new model of a mobile phone terminal (hereinafter simply referred to as “new model”), a date and time for transmitting quantity information to the maker terminal 301, and the like. The web page storage unit 212 stores web page data for accepting a purchase reservation for a new model. The reservation reception processing unit 213 receives a purchase reservation for a new model from the mobile phone terminal 101, and causes the reservation storage unit 214 to store information about the reservation person and the reservation quantity. The quantity calculation unit 215 creates quantity information based on the information about the reservation person stored in the reservation storage unit 214 and the reserved quantity, and transmits the created quantity information to the manufacturer terminal 301 via the communication control unit 210. .

  Note that the schedule management unit 211, the reservation reception processing unit 213, and the quantity calculation unit 215 are implemented by programs installed in the reservation management server 204 and executed by the CPU of the reservation management server 204. The quantity information creating means for creating quantity information indicating the production quantity of the product, and the quantity information instruction means for sending the quantity information created by the quantity information creating means to the terminal device in the product manufacturer are a reservation acceptance process. This is realized by the unit 213 and the quantity calculation unit 215. An incentive granting unit that performs a process of giving an incentive to a user who has made a purchase reservation is realized by the reservation acceptance processing unit 213. An authentication unit that performs user authentication by comparing the identification information transmitted from the mobile phone terminal 101 with the identification information stored in the customer database 205 that stores the user information is realized by the reservation reception processing unit 213. .

  FIG. 4 is an explanatory diagram illustrating an example of information stored in the reservation storage unit 214. FIG. 4A shows an example of information related to a user who made a purchase reservation among the information stored in the reservation storage unit 214. In the example shown in FIG. 4A, the reservation storage unit 214 stores a user ID, a product code, a store code, and information indicating whether payment processing has been completed, as well as a reservation number uniquely assigned. . The user ID is, for example, the last 8 digits of the phone number of the mobile phone terminal 101. The product code is, for example, a code assigned for each appearance color of the new model. The store code is a code assigned to a store where the user wishes to deliver a new model.

  FIG. 4B shows an example of information regarding the number of new models that have been reserved for purchase. In the example shown in FIG. 4B, the reservation number and the cumulative number of each day for each product code are stored in the reservation storage unit 214. The examples shown in FIGS. 4A and 4B are examples, and information related to the user who made the purchase reservation and information related to the number of new models that have been reserved for purchase are stored in the reservation management server 204. Any storage format may be used.

  FIG. 5 is a sequence diagram showing processing in the product reservation system. As illustrated in FIG. 5, the reservation management server 204 transmits a Web page for reservation for purchasing a new model to the mobile phone terminal 101 in response to a request from the mobile phone terminal 101. The browser installed in the mobile phone terminal 101 receives the Web page for the new model reservation from the reservation management server 204, and displays the Web page for the new model reservation on the display unit (step S1). . When the user inputs information for reservation from the operation unit of the mobile phone terminal 101 (step S2), the browser installed in the mobile phone terminal 101 uses the reservation management server via the communication function of the mobile phone terminal 101. Information for reservation is transmitted to 204. The information for reservation includes, for example, information that can specify the appearance color, information that indicates a purchase reservation intention display, and the like.

  The reservation management server 204 receives the information transmitted by the mobile phone terminal 101 and performs user authentication based on the received information (step S3). If the user authentication is successful, a reservation acceptance process for issuing a reservation number and transmitting the reservation number to the mobile phone terminal 101 is performed (step S4), and a reservation storage process for storing information about the user in the reservation storage unit 214 is performed. (Step S5).

  Thereafter, when the user cancels the reservation, the reservation management server 204 transmits a Web page for canceling the reservation to the mobile phone terminal 101 in response to a request from the mobile phone terminal 101. The browser installed in the mobile phone terminal 101 receives the Web page for canceling the reservation from the reservation management server 204, and displays the Web page for canceling the reservation on the display unit (step S6). When the user inputs information for canceling the reservation from the operation unit of the mobile phone terminal 101 (step S7), the browser installed in the mobile phone terminal 101 performs reservation management via the communication function of the mobile phone terminal 101. Information for canceling the reservation is transmitted to the server 204. The information for canceling the reservation includes a reservation number input by the user and information indicating a user's intention to cancel the reservation.

  The reservation management server 204 receives the information transmitted by the mobile phone terminal 101, and performs user authentication based on the received information (step S8). Then, based on the reservation number included in the received information, a reservation cancellation process for erasing the information stored in the reservation storage unit 214 is executed (step S9), and a notification that the reservation cancellation process is completed is sent to the electronic It transmits to the cellular phone terminal 101 by e-mail or the like.

  The reservation management server 204 determines the number of new models to be procured in advance based on the information stored in the reservation storage unit 214 at a predetermined date and time (step S10), and the quantity indicating the determined quantity Information is transmitted to the maker terminal 301.

  Next, processing in the product reservation system will be described in detail with reference to the explanatory diagrams of FIGS. 6 to 10 and the flowcharts of FIGS.

  FIGS. 6A to 10I show examples of screens displayed on the display unit of the mobile phone terminal 101 in order to make a reservation for purchasing a new model. The screen data is stored in advance in the Web page storage unit 212 in the reservation management server 204, and transmitted to the mobile phone terminal 101 via the reservation reception processing unit 213 and the communication control unit 210. When the browser installed in the mobile phone terminal 101 receives the screen data, the browser displays the screen on the display unit. Note that the screen examples shown in FIGS. 6 to 10 are examples, and screens having other configurations may be used. When the display unit of the mobile phone terminal 101 does not have a size that can display the screens shown in (A) to (I), the screen shown in (A) to (I) is divided. You may make it display. For example, if the screen shown in (B) cannot be displayed on the display at a time, the reservation reception processing unit 213 of the reservation management server 204 may transmit the screen shown in (B) in three parts. .

  (A) is a screen that is first displayed on the mobile phone terminal 101, that is, a screen that is first transmitted from the reservation management server 204, and introduces the functions and specifications of the new model to the user, and the contents of price and incentive. The screen for announcing is shown. (B) shows a screen introducing color variations (appearance color types) of the new model.

  (C) shows a screen for allowing the user to select a color variation of the new model. (D) shows a screen for allowing the user to select a payment method when purchasing a new model. In the present embodiment, as a payment method, bank account transfer and addition to a call charge are exemplified, but the payment method is not limited to these. (E) shows a screen for allowing the user to select a store where the user receives the delivery of the new model.

  (F) shows a confirmation screen when the user selects addition to the call charge as the payment method. (G) shows a screen for notifying the user of the completion of the reservation. (H) shows a confirmation screen when the user selects bank account transfer as the payment method. (I) shows a screen displayed when user authentication has failed.

  Next, the operation of the reservation management server 204 will be described with reference to the flowcharts of FIGS.

  In the following description, when the user selects addition to the call charge as a payment method, for example, it is assumed that the reservation is established when the process of adding the new model purchase price to the call charge for the next month is completed. Further, when the user selects bank account transfer as the payment method, it is assumed that the reservation is established when the transfer is confirmed. It is assumed that the reservation cannot be canceled after the reservation is established. Further, it is assumed that one user can make a purchase reservation for a maximum of two new models.

  The mobile phone company 200 uses a homepage, mass media, and the like to advertise to the public about the ability to make a purchase reservation before the release date of a new model and a reservation site. When the user performs an operation for accessing the reservation site from the operation unit of the mobile phone terminal 101, the control unit of the mobile phone terminal 101 uses the communication function of the mobile phone terminal 101 to set the reservation site, that is, the reservation management server 204. to access. In the reservation management server 204, the reservation reception processing unit 213 reads the screen data illustrated in FIG. 6A from the Web page storage unit 212 and transmits it to the mobile phone terminal 101 in response to access (step S21). ).

  The browser mounted on the mobile phone terminal 101 receives the screen data and displays the screen illustrated in FIG. 6A on the display unit. When the user performs a key operation corresponding to “next” on the operation unit, the browser requests the reservation management server 204 for a next screen. In the reservation management server 204, in response to a request for the next screen (Step S22), the reservation reception processing unit 213 reads the screen data illustrated in FIG. 6B from the Web page storage unit 212, and the mobile phone terminal 101 is transmitted (step S23).

  The browser mounted on the mobile phone terminal 101 receives the screen data, and displays the screen illustrated in FIG. 6B on the display unit. As illustrated in FIG. 6B, in this embodiment, there are orange, silver, and black as color variations. Each color corresponds to the product code shown in FIG. When the user performs a key operation corresponding to “next” on the operation unit, the browser requests the reservation management server 204 for a next screen. In the reservation management server 204, in response to a request for the next screen (step S24), the reservation reception processing unit 213 reads the screen data illustrated in FIG. 7C from the web page storage unit 212, and the mobile phone terminal 101 is transmitted (step S25).

  The browser mounted on the mobile phone terminal 101 receives the screen data and displays the screen illustrated in FIG. 7C on the display unit. When the user operates, for example, a cursor key provided on the operation unit to select one of the colors, the browser transmits a selection result to the reservation management server 204. In the reservation management server 204, when the reservation reception processing unit 213 receives the selection result (step S26), the reservation reception processing unit 213 temporarily stores the selection result and transmits the screen data illustrated in FIG. 7D from the Web page storage unit 212. The data is read and transmitted to the mobile phone terminal 101 (step S27).

  The browser installed in the mobile phone terminal 101 receives the screen data and displays the screen illustrated in FIG. 7D on the display unit. When the user selects a payment method by operating a cursor key provided in the operation unit, for example, the browser transmits a selection result to the reservation management server 204. When receiving the selection result (Step S28), the reservation reception processing unit 213 temporarily stores the selection result and reads out the screen data illustrated in FIG. 8E from the Web page storage unit 212, so that the cellular phone terminal 101 (step S29).

  The browser mounted on the mobile phone terminal 101 receives the screen data, and displays the screen illustrated in FIG. 8E on the display unit. The user inputs the name of a store to which he / she wants to receive a new model by using the keys on the operation unit of the mobile phone terminal 101. Note that a radio button is provided on the screen illustrated in FIG. 8E, a list of dealers is displayed on the screen in response to the radio button being pressed, and the user operates a cursor key provided in the operation unit, for example. The screen may be configured so that a store can be selected.

  When the user performs a key operation corresponding to “next” on the operation unit, the browser requests the next screen from the reservation management server 204. In the reservation management server 204, in response to a request for the next screen (step S30), the reservation reception processing unit 213 receives the screen data illustrated in FIG. 8F or FIG. 10H from the Web page storage unit 212. Read and transmit to the mobile phone terminal 101 (steps S31, S32, S33). In step S28, the reservation reception processing unit 213 transmits the screen illustrated in FIG. 8F when addition to the call charge is selected, and when bank account transfer is selected, the reservation reception processing unit 213 transmits the screen illustrated in FIG. The screen illustrated in 10 (H) is transmitted.

  The browser mounted on the mobile phone terminal 101 receives the screen data and displays the screen illustrated in FIG. 8F or FIG. 10H on the display unit. When the user performs a key operation corresponding to “OK” on the operation unit, the browser transmits information indicating that the “OK” operation has been performed to the reservation management server 204. In the screen illustrated in FIG. 8F, when the user inputs the date of birth, the browser also transmits the information to the reservation management server 204.

  In the reservation management server 204, when receiving information indicating that the “OK” operation has been performed (step S34), the reservation reception processing unit 213 inputs information about the user from the customer database 205 (step S35). The mobile phone terminal 101 generally transmits information indicating its own phone number when making a call to the mobile phone network 202. Therefore, the reservation management server 204 can receive the telephone number. The reservation management server 204 requests information related to the user corresponding to the telephone number from the customer database 205, and the customer database 205 outputs information related to the corresponding user to the reservation management server 204 in response to the request. In the reservation management server 204, the reservation reception processing unit 213 performs user authentication using information input from the customer database 205 (step S36). Note that the mobile phone terminal 101 generally has a function of transmitting individual identification information such as a serial number. Therefore, the reservation reception processing unit 213 may perform user authentication using individual identification information instead of the telephone number. In that case, the customer database 205 also stores individual identification information.

  At the time of user authentication, when the user selects addition to the call charge for payment of the purchase price of the new model, that is, the screen data illustrated in FIG. 8F is transmitted to the mobile phone terminal 101. In this case, the reservation reception processing unit 213 receives the date of birth of the user from the mobile phone terminal 101, the date of birth, and the date of birth included in the information input from the customer database 205. Compare If they match, it is determined that the authorized user has made a purchase reservation (step S37). When the user's date of birth information is not received from the mobile phone terminal 101, the phone number received from the mobile phone terminal 101 does not exist in the customer database 205, or the date of birth received from the mobile phone terminal 101 If the date does not match the date of birth included in the information entered from the customer database 205, it is determined that a person who is not a regular user has made a purchase reservation (step S37).

  When the user selects bank account transfer for payment of the purchase price of the new model, that is, when the screen data illustrated in FIG. If the information corresponding to the telephone number received from the mobile phone terminal 101 exists in the customer database 205, the processing unit 213 determines that the authorized user has made a purchase reservation (step S37). That is, user authentication is performed by comparing the telephone number transmitted from the mobile phone terminal 101 with the telephone number stored in the customer database 205 storing user information. If the information corresponding to the telephone number received from the mobile phone terminal 101 does not exist in the customer database 205, it is determined that a person who is not a regular user has made a purchase reservation (step S37).

  When it is determined that a person who is not a legitimate user has made a purchase reservation, the reservation reception processing unit 213 reads out the screen data illustrated in FIG. 10I from the Web page storage unit 212, and the mobile phone terminal 101. (Step S38). The browser installed in the mobile phone terminal 101 receives the screen data and displays the screen illustrated in FIG. 10I on the display unit.

  If the reservation reception processing unit 213 determines that the authorized user has made a purchase reservation, the reservation reception processing unit 213 searches the information stored in the reservation storage unit 214 to determine whether the purchase reservation made this time is the first or second unit. It is confirmed whether or not it is a purchase reservation (steps S39 and S40). As illustrated in FIG. 4A, the reservation storage unit 214 stores a user ID (phone number in the present embodiment) as information related to the reservation. If there are already two telephone numbers of the user who made the purchase reservation in the reservation storage unit 214, the purchase reservation made this time is the third purchase reservation. In that case, the same processing as when a person who is not a regular user makes a purchase reservation is performed (step S38).

  If the purchase reservation made this time is the first or second purchase reservation, a reservation number is assigned (step S41). Then, together with the reservation number, information related to the reservation (see FIG. 4A) is stored in the reservation storage unit 214 (step S42). Specifically, the reservation reception processing unit 213 stores information related to the reservation for each user in the reservation storage unit 214 as illustrated in FIG. 4A, and as illustrated in FIG. 4B. In addition, purchase reservations are tabulated for each product code and for each date. Further, for each product code, the total is calculated and stored in the reservation storage unit 214.

  If the user has selected to add to the call charge for payment of the purchase price for the new model, the storage content related to “payment processing” in the reservation storage unit 214 is set to “completed”. Thereafter, the user cannot cancel the reservation. When the user has selected bank account transfer for payment of the purchase price of the new model, the storage content related to “payment processing” in the reservation storage unit 214 is set to “not yet”.

  Furthermore, the reservation reception processing unit 213 displays the screen data illustrated in FIG. 9G as a Web page when the user has selected addition to the call charge for payment of the purchase price of the new model. The data is read from the storage unit 212 and transmitted to the mobile phone terminal 101 (steps S43 and S45). Note that the reservation reception processing unit 213 does not transmit the data read from the Web page storage unit 212 as it is, but after editing the data read from the Web page storage unit 212 to add a reservation number, Transmit to the telephone terminal 101. The browser installed in the mobile phone terminal 101 receives the screen data, and displays the screen illustrated in FIG. 9G on the display unit. In addition, the reservation reception processing unit 213 can obtain the user's email address from a server (not shown in FIG. 2) that manages the user's email address such as a mail server. Information indicating the reservation number is transmitted to. Note that the user's e-mail address may be input from a Web page for reservation.

  In addition, the reservation reception processing unit 213 requests the customer database 205 to add the points predetermined as incentives to the accumulated points stored in the customer database 205. The customer database 205 adds points in response to the request (step S46).

  When the user has selected bank account transfer for payment of the purchase price of the new model, the reservation reception processing unit 213 is a management terminal device installed in the management department of the mobile phone company 200 (see FIG. 3 (not shown in FIG. 3), information indicating the user (for example, telephone number), reservation number, information indicating that bank account transfer has been selected, and the like are transmitted via the in-house LAN. Based on the information received by the management terminal device, personnel in the management department mail the transfer form to the user. When it is confirmed that the user has transferred the purchase price for the new model, information indicating that the transfer has been made is transmitted from the management terminal device to the reservation management server 204. In the reservation management server 204, when receiving the information indicating that the transfer has been made, the reservation reception processing unit 213 sets the storage content related to the “payment processing” for the corresponding user in the reservation storage unit 214 to “done”. In addition, the customer database 205 is requested to add a predetermined point to the accumulated point stored in the customer database 205 for the user.

  Note that the management terminal device does not confirm that the user has transferred the purchase price for the new model even after a predetermined period of time has elapsed after receiving information indicating that bank transfer has been selected from the reservation management server 204. In this case, information indicating reservation cancellation may be transmitted to the reservation management server 204 for the corresponding user. In that case, in the reservation management server 204, the reservation reception processing unit 213 deletes the information regarding the user in the reservation storage unit 214. At the same time, if the user's e-mail address can be obtained from a mail server or the like, information indicating that the purchase reservation has been canceled is sent to the e-mail address by e-mail.

  Next, processing in which the reservation management server 204 transmits quantity information to the maker terminal 301 will be described. In the present embodiment, quantity information based on the prediction is notified in advance as a predicted value to the maker 300 that manufactures a new model from the mobile phone company 200. For example, the mobile phone company 200 or the manufacturer 300 conducts a questionnaire survey or the like based on a simulated product, and predicts how much demand can be expected in consideration of the sales situation of a model released in the past. Based on the prediction result, a prior prediction value is determined. Prior prediction values are determined for each color of the new model. The prior prediction value is also stored in advance in the reservation management server 204.

  The reservation management server 204 corrects the prior prediction value according to the reservation status after the reservation acceptance starts and before the sales start date, and transmits the corrected quantity information to the maker terminal 301 as appropriate. FIG. 13 is an explanatory diagram illustrating an example of the transmission timing of the quantity information. In the example shown in FIG. 13, the quantity information is transmitted from the reservation management server 204 to the manufacturer terminal 301 7 days before and 3 days before the release date. Note that the timing shown in FIG. 13 is an example, and the transmission timing of the quantity information is not limited to 7 days before and 3 days before the release date.

  FIG. 14 is a flowchart illustrating a processing example of the quantity calculation unit 215 in the reservation management server 204. In the reservation management server 204, when the transmission timing of the quantity information comes, the schedule management unit 211 outputs an instruction to the quantity calculation unit 215 to transmit the quantity information to the maker terminal 301. When the instruction is input (step S51), the quantity calculation unit 215 purchases the products indicated by the product codes (three types of products that differ only in appearance color) from the reservation storage unit 214. The total number of reservations is read (step S52).

  Then, the quantity calculation unit 215 calculates (cumulative / preliminary predicted value) for each product code (step S53). Furthermore, the quantity calculation unit 215 determines quantity information based on the calculation result, and transmits the determined quantity information to the manufacturer terminal 301 (step S54). In this manner, the quantity calculation unit 215 creates the quantity information indicating the production quantity of the product based on the cumulative total (aggregation result) for each product code, and the created quantity information on the terminal device of the product manufacturer. Processing to be transmitted to a certain maker terminal 301 is executed.

  FIG. 15 is an explanatory diagram illustrating an example of a decision rule for quantity information. FIG. 15A shows a rule for determining quantity information seven days before the release date, and FIG. 15B shows a rule for determining quantity information three days before the release date. The example shown in FIG. 15 is an example, and the quantity information may be determined according to other rules. For example, the rules may be determined more finely. In the example shown in FIG. 15, if (cumulative / preliminary predicted value) is less than 0.5 seven days before the release date, the same value as the prior predicted value is used as the quantity information. If (cumulative / preliminary predicted value) is 0.5 or more and less than 1.0, a value that is 20% higher than the prior predicted value is used as the quantity information. If (cumulative / preliminary prediction value) is 1.0 or more, a value that is 50% increase of the prior prediction value is used as the quantity information. If (cumulative / preliminary predicted value) is less than 0.5 three days before the release date, a value that is a 20% decrease in the prior predicted value is used as the quantity information. If (cumulative / preliminary prediction value) is 0.5 or more and less than 1.0, a value that is 50% increase of the prior prediction value is used as the quantity information. If (cumulative / preliminary prediction value) is 1.0 or more, a value that is 100% increase of the prior prediction value is used as the quantity information. In this way, the predicted value correcting means included in the quantity information creating means has a first ratio (for example, 0 shown in FIG. 15B) in which the total result of the purchase reservation is predetermined with respect to the predicted value. .5), a quantity obtained by reducing a predetermined amount (for example, a quantity corresponding to 20% shown in FIG. 15B) from the predicted value is used as quantity information, and a predetermined second ratio ( For example, when the value is 0.5 or 1.0 or more shown in FIG. 15B, a predetermined amount (for example, a quantity corresponding to 50% or 100% shown in FIG. 15B) is increased from the predicted value. The quantity is used as quantity information.

  Quantity information from the quantity calculation unit 215 is transmitted to the manufacturer terminal 301 via the communication control unit 210 and the dedicated line 700. The manufacturer terminal 301 transmits the received quantity information to a terminal device in a related department (for example, a manufacturing department) via, for example, an in-house LAN. The related department manufactures each product by product code based on the quantity information received by the terminal device. Then, the product is delivered to the mobile phone company 200 at a determined date and time.

  As described above, prior to the release date of the new model, the reservation management server 204 creates pre-procurement quantity information based on the cumulative purchase reservation, and the manufacturer 300 pre-provision quantity information based on the cumulative reservation New models can be pre-manufactured according to Since the total purchase reservation is reflected in the quantity information, the quantity information notified to the maker 300 has high accuracy. In particular, since the quantity information for each product code (by color in this embodiment) is notified to the manufacturer 300, the manufacturer 300 can manufacture each product for each product code by a highly accurate quantity. The mobile phone company 200 can procure each product by product code in a quantity with high accuracy. Therefore, it is possible to reduce the possibility that the store will run out of stock or excessive stock.

  When a delivery date response is requested for the quantity information, the manufacturer 300 sends information indicating the delivery date response from the manufacturer terminal 301 to the reservation management server 203 or the terminal device of the management department of the mobile phone company 200. Send.

Embodiment 2. FIG.
FIG. 16 is a block diagram showing a second embodiment of the product reservation system. In the configuration example shown in FIG. 16, there is a gateway 203 that mediates data transmission / reception between a mobile phone network (packet network) 202 and the Internet 500 as a communication network. The gateway 203 is managed by the mobile phone company 200. The reservation management server 204 is installed so as to be connected to the Internet 500. A user can make a purchase reservation in the same manner as in the first embodiment by accessing the reservation management server 204 using a terminal device 600 such as a personal computer connectable to the Internet 500.

  Further, as in the case of the first embodiment, the user can make a purchase reservation for a new model using the mobile phone terminal 101. When a user makes a purchase reservation for a new model using the mobile phone terminal 101, the mobile phone terminal 101 purchases the reservation management server 204 via the base station 201, the mobile phone network 202, the gateway 203, and the Internet 500. Send and receive information about reservations. The information transmitted and received is the same as in the first embodiment. In the first embodiment, the configuration in which the reservation management server 204 is directly connected to the mobile phone network 202 is illustrated (see FIG. 2). However, in the first embodiment, as shown in FIG. In addition, the reservation management server 204 may be configured to be connected to the Internet 500. In addition, each component other than the gateway 203 and the terminal device 600 illustrated in FIG. 16 operates in the same manner as in the first embodiment. Therefore, the reservation management server 214 in the present embodiment is also configured as shown in FIG. 3, for example.

  FIG. 17 is a sequence diagram showing processing in the second embodiment of the product reservation system. Since the purchase reservation process when using the mobile phone terminal 101 is the same as the process in the first embodiment, the process when using the terminal device 600 such as a personal computer (PC) will be described here. . In FIG. 17, PC means the terminal device 600. When the terminal device 600 is used, unlike the case where the mobile phone terminal 101 is used, user authentication cannot be automatically performed using a telephone number. Therefore, before the user makes a purchase reservation, the user is registered. Specifically, as shown in FIG. 17, in response to a request from the terminal device 600, the reservation management server 204 first transmits a Web page for user registration of a new model to the terminal device 600. The browser installed in the terminal device 600 receives the Web page for user registration from the reservation management server 204, and displays the Web page for user registration on the display unit (step S11). When the user inputs information for user registration from the operation unit of the terminal device 600 (step S12), the browser installed in the terminal device 600 transmits to the reservation management server 204 via the communication function of the terminal device 600. , Send information for user registration. The information for user registration is, for example, an address / name, an e-mail address, or the like. Such information is stored in the reservation reception processing unit 213 or the reservation storage unit 214 in the reservation management server 204 (step S13: registration process).

  In addition, the reservation acceptance processing unit 213 in the reservation management server 204 assigns a registration number and a password in the registration process, transmits the registration number and password to the terminal device 600 by e-mail, and assigns the numbered registration number and password. Remember.

  Thereafter, when the user makes a purchase reservation for a new model using the terminal device 600, the reservation management server 204 first requests the terminal device 600 to make a reservation for the purchase of a new model in response to a request from the terminal device 600. The web page is transmitted. The browser installed in the terminal device 600 receives the Web page for reservation of the new model from the reservation management server 204, and displays the Web page for reservation of the new model on the display unit (step S1). When the user inputs information for reservation from the operation unit of the terminal device 600 (step S2), the browser installed in the terminal device 600 transmits to the reservation management server 204 via the communication function of the terminal device 600. Send information for reservation.

  The reservation management server 204 receives the information transmitted by the terminal device 600, and performs user authentication based on the received information (step S3). If the user authentication is successful, a reservation acceptance process for issuing a reservation number and transmitting it to the mobile phone terminal 101 is performed (step S4), and a reservation storage process for storing information related to the user in the reservation storage unit 214 is performed (step S5). ). When the user makes a purchase reservation for a new model using the terminal device 600, the reservation management server 204 provides, for example, a registration number and password input field on the Web page for the new model reservation. Then, user authentication is performed using the registration number and password transmitted based on the user's input of the registration number and password.

  Unlike the first embodiment, the reservation storage unit 214 stores the registration number entered by the user, not the telephone number of the mobile phone terminal 101, as the user ID (see FIG. 4A). .

  Thereafter, as in the case of the first embodiment, when the user wants to cancel the reservation, the processing of steps S6 to S9 shown in FIG. 5 is executed (not shown in FIG. 17). Further, as in the case of the first embodiment, the reservation management server 204 determines the number of new models to be procured in advance based on the information stored in the reservation storage unit 214 at a predetermined date and time. (Step S10), and the quantity information indicating the determined quantity is transmitted to the manufacturer terminal 301.

  Specific processing in the product reservation system is the same as in the case of the first embodiment (see FIGS. 6 to 15). However, in this embodiment, in principle, the user cannot select the purchase price to be added to the call charge. However, at the time of user registration in steps S11 and S12, the telephone number of the mobile phone terminal 101 owned by the user is input, and the reservation reception processing unit 213 in the reservation management server 204 has the telephone number in the customer database 205. If it is confirmed that the purchase is made, the selection of adding the purchase price to the call charge may be allowed. In general, when the user does not have a mobile phone terminal or has a mobile phone terminal sold by another mobile phone company, the user is, for example, a terminal device 600 that is a personal computer owned by the user. Make a purchase reservation for a new model using. In that case, the telephone number cannot be used for user authentication. However, in the case where the user owns the mobile phone terminal 101 sold by the mobile phone company 200 for which the user plans to release a new model, when making a purchase reservation for the new model using the terminal device 600, the user registration At this time, it is meaningful to input the telephone number of the mobile phone terminal 101 owned by the user.

  In this embodiment, particularly when the user has a mobile phone terminal sold by another mobile phone company, that is, when the user is a subscriber of another mobile phone company, Such a user can be easily taken in as a subscriber of the mobile phone company 200. That is, it is possible not only to make it easier to change the model of an existing subscriber, but also to make it easier to incorporate new subscribers.

  In addition to making it possible to make a purchase reservation for a new model using the terminal device 600 owned by the user, a terminal device that can be connected to the reservation management server 204 may be installed in the store. In that case, the terminal device and the reservation management server 204 may be connected by a LAN or WAN other than the Internet 500.

Embodiment 3 FIG.
In the first and second embodiments, the mobile phone company 200 manages the reservation management server 204, and the quantity information is notified from the reservation management server 204 to the maker 300 that is an organization different from the mobile phone company 200. However, the present invention can also be applied to the case where one manufacturer 300 accepts a purchase reservation for a new model and manufactures a new model. FIG. 18 is a conceptual diagram showing the concept of a product reservation system in the case where one maker 300 accepts a purchase reservation for a new model and manufactures a new model. In the product reservation system, the user 100 makes a reservation for product purchase to, for example, the management department 311 (or sales department or sales management department) of the manufacturer 300 before the release date of the new product. Do. The management department 311 aggregates reservations from a large number of users, creates quantity information based on the aggregation results, and notifies the quantity information to the manufacturing department 312 of the manufacturer 300. The manufacturing department 312 manufactures a product of the quantity indicated by the quantity information and delivers it to the store 400 via the shipping department 313 before the product release date. The user 100 receives the product at the store 400 after the release date.

  Also in the product reservation system as shown in FIG. 18, the configuration shown in FIG. 2 and FIG. 16 can be applied. That is, the reservation management server 204 is installed in the management department 311. In the present embodiment, a terminal device corresponding to the maker terminal 301 is installed in the manufacturing department 312, but communication between the reservation management server 204 and the terminal apparatus in the manufacturing department is performed, for example, in an in-house LAN. In general, since the manufacturer 300 does not have an equivalent to the customer database 205 in the mobile phone company 200, in the present embodiment, the manufacturer 300 is based on information (especially telephone numbers) related to users stored in the customer database 205. Although it is difficult to perform user authentication automatically, it is possible to perform user authentication based on user registration as used in the second embodiment.

  In each of the above embodiments, a mobile phone terminal is taken as an example of a product, but a product that can be handled by the product reservation system according to the present invention is not limited to a mobile phone terminal. For example, it is possible to make a purchase reservation from the mobile phone terminal 101 or the terminal device 600 to the reservation management server 204 for products such as digital home appliances, IT devices such as personal computers, and AV (Audio Visual) devices. 300 can pre-manufacture a quantity of products with high accuracy.

  Moreover, not only the case of pre-manufacturing before a sale date but the product reservation system by this invention can also be utilized after the sale start. For example, when the sales company procures products from the manufacturer 300 once a month or once a week, the product reservation system according to the present invention can be used to increase the accuracy of the procurement quantity.

  In the above embodiment, the points to be added to the accumulated points stored in the customer database 205 are exemplified as purchase reservation incentives, but the incentives are not limited to points. For example, you may make it provide things, such as a specific novelty (small article) given only to the user who made the purchase reservation.

  Furthermore, in the above embodiment, the difference in purchase reservation timing is not mentioned, but the amount or quality of the incentive may be changed according to the difference in purchase reservation timing. For example, as the purchase reservation time (for example, managed by the schedule management unit 211 as a schedule management means for managing the time from the purchase reservation start time) is earlier, the number of points is increased or the purchase reservation is performed earlier. A special novelty that cannot be given to a user who made a purchase reservation at a later time may be given to the user who made the purchase. In other words, the incentive granting means specifies the time when the purchase reservation is made based on the time managed by the schedule management means, and when the specified time is close to the purchase reservation start time, You may make it perform the process which provides a relatively high incentive compared with the case where it is a distant time. For example, the point addition means (implemented by the reservation acceptance processing unit 213) as the incentive provision means starts from the purchase reservation start time when the time specified by the incentive provision means is close to the purchase reservation start time. A process of adding a relatively large number of points is performed as compared with the case of a distant time.

  Further, the design of the Web page for purchase reservation may be changed according to the time. For example, only a new function is announced on the Web page at an early stage, only new functions and color variations are announced on the Web page at an intermediate period, and an appearance photograph of the new model is also announced on the Web page at a later period. In that case, it is preferable to change the amount or quality of the incentive so as to be inversely proportional to the amount of information in the Web page. For example, a user who made a reservation at an early time is given a particularly high incentive, a user who made a reservation at an intermediate time is given a medium incentive, and an incentive given to a user who made a reservation at a later time Reduce the quantity or quality. Such a mechanism can increase the user's interest in the new model. In order to realize such a mechanism, for example, the reservation reception processing unit 213 requests the customer database to add points with different values depending on the time when the user makes a purchase reservation, A request is made to the management terminal device installed in the management department of the mobile phone company 200 to send the novelty to the user who made the purchase reservation at the time when the novelty is given.

  Further, as an incentive, one relating to the new model itself may be used. The purchase price of the new model itself may be discounted, or the appearance color product or part of the product (operation keys etc.) provided only to the user who made the purchase reservation is changed to the color of the standard product Users who have prepared a product or made a reservation early will be able to obtain a new model before the release date, and those who make a reservation early will not be handed over at the store. You may make it perform the service delivered to a user's house.

  Furthermore, as an incentive, some right may be given instead of a thing. For example, the right to receive distribution of a specific ringtone melody, the right to receive information related to the next new product preferentially (before being generally advertised), etc. may be given as incentives. In order to realize such right granting, the reservation reception processing unit 213, for example, sends a URL of a distribution site of a specific ringtone melody to the mobile phone terminal 101 or is installed in a management department of the mobile phone company 200 The management terminal device is requested to preferentially distribute information on the next new product to the mobile phone terminal 101.

It is a conceptual diagram which shows the concept of the product reservation system by this invention. It is a block diagram which shows 1st Embodiment of a product reservation system. It is a functional block diagram which shows the structure of a reservation management server. It is explanatory drawing which shows an example of the information memorize | stored in a reservation memory | storage part. It is a sequence diagram which shows the process in a product reservation system. It is explanatory drawing which shows the example of a display screen for the purchase reservation of a new model. It is explanatory drawing which shows the example of a display screen for the purchase reservation of a new model. It is explanatory drawing which shows the example of a display screen for the purchase reservation of a new model. It is explanatory drawing which shows the example of a display screen for the purchase reservation of a new model. It is explanatory drawing which shows the example of a display screen for the purchase reservation of a new model. It is a flowchart which shows operation | movement of a reservation management server. It is a flowchart which shows operation | movement of a reservation management server. It is explanatory drawing which shows an example of the transmission timing of quantity information. It is a flowchart which shows operation | movement of a quantity calculation part. It is explanatory drawing which shows an example of the decision rule of quantity information. It is a block diagram which shows 2nd Embodiment of a product reservation system. It is a sequence diagram which shows the process in 2nd Embodiment of a product reservation system. It is a conceptual diagram which shows the concept of the product reservation system in case a maker accepts the purchase reservation of a new model, and manufactures a new model.

Explanation of symbols

100 user 101 mobile phone terminal 200 mobile phone company 201 base station 202 mobile phone network (packet network)
DESCRIPTION OF SYMBOLS 203 Gateway 204 Reservation management server 205 Customer database 210 Communication control part 211 Schedule management part 212 Web page storage part 213 Reservation reception process part 214 Reservation memory | storage part 215 Quantity calculation part 300 Manufacturer 301 Manufacturer terminal 311 Management department 312 Manufacturing department 313 Shipping department 400 Dealer 500 Internet 600 Terminal device

Claims (25)

In a product reservation system in which a user makes a purchase reservation for a product via a communication network,
Quantity information creating means for receiving information indicating purchase reservations from a terminal used by a user, totaling purchase reservations from a plurality of users, and creating quantity information indicating a production quantity of the product based on the aggregated results;
A product reservation system comprising: quantity information instruction means for sending quantity information created by the quantity information creation means to a terminal device of a product manufacturer. In a product reservation system in which a user makes a purchase reservation for a product via a communication network,
A terminal that transmits information indicating a purchase reservation input by a user via a communication network;
A reservation management server for receiving information indicating a purchase reservation from the terminal via a communication network;
The reservation management server totals purchase reservations transmitted from a plurality of the terminals, and creates quantity information creating means for creating quantity information indicating the production quantity of the product based on the counting results;
A product reservation system comprising: quantity information instructing means for sending the quantity information created by the quantity information creating means to a terminal device of a product manufacturer. The product reservation system according to claim 2, wherein the reservation management server includes an incentive assigning unit that performs a process of giving an incentive to a user who made a purchase reservation. The reservation management server includes schedule management means for managing the time from the start of purchase reservation,
The incentive granting means specifies a time when a purchase reservation is made based on the time managed by the schedule management means, and performs a process of giving an incentive that changes the quantity or quality according to the specified time. Product reservation system. The incentive granting means performs a process of granting a relatively high amount or quality of incentive when the specified time is close to the purchase reservation start time compared to when it is far from the purchase reservation start time. The product reservation system according to claim 4. The incentive provision means includes point addition means for performing a process of adding points as incentives to the points stored in the point storage means and given to the user according to the call charge. The product reservation system according to any one of the above. The point addition means adds a relatively large number of points when the time specified by the incentive provision means is close to the purchase reservation start time compared to when it is far from the purchase reservation start time. The product reservation system according to claim 6. The terminal on which the user enters information indicating a purchase reservation is a mobile phone terminal,
The reservation management server includes authentication means for performing user authentication by comparing the identification information transmitted from the mobile phone terminal and the identification information stored in a customer database storing user information. Item 8. The product reservation system according to any one of Items 7 to 9. The quantity information creating means includes a forecast value correcting means for creating quantity information by correcting a predetermined production quantity forecast value based on a total result of a purchase reservation. The product reservation system according to any one of the above items. The predicted value correcting means determines in advance the quantity obtained by reducing the predicted value by a predetermined amount as quantity information when the total result of the purchase reservation does not reach a predetermined first ratio with respect to the predicted value. 10. The product reservation system according to claim 9, wherein when it is equal to or greater than the second ratio, a quantity obtained by increasing a predetermined amount from the predicted value is used as quantity information. The product for which a user makes a purchase reservation is a mobile phone terminal,
The predicted value correction means creates quantity information for each appearance color by correcting the predicted value of the manufacturing quantity determined in advance for each appearance color of the mobile phone terminal based on the total result of the purchase reservation. The product reservation system according to claim 9 or claim 10. In a reservation management server that receives information indicating a product purchase reservation from a terminal used by a user via a communication network,
Quantity information creation means for collecting purchase reservations transmitted from a plurality of terminals and generating quantity information indicating the production quantity of the product based on the counting results;
A reservation management server, comprising: quantity information instruction means for sending quantity information created by the quantity information creation means to a terminal device of a product manufacturer. The reservation management server according to claim 12, further comprising incentive granting means for performing processing for giving an incentive to a user who has made a purchase reservation. With schedule management means to manage the time from the start of purchase reservation,
The incentive granting means performs a process of specifying a time when a purchase reservation is made based on a time managed by the schedule management means, and giving an incentive with a quantity or quality changed according to the specified time. Reservation management server. The incentive granting means performs a process of granting a relatively high amount or quality of incentive when the specified time is close to the purchase reservation start time compared to when it is far from the purchase reservation start time. The reservation management server according to claim 14. The incentive provision means includes point addition means for performing a process of adding points as incentives to the points stored in the point storage means and given to the user according to the call charge. The reservation management server according to any one of the above. The point addition means adds a relatively large number of points when the time specified by the incentive provision means is close to the purchase reservation start time compared to when it is far from the purchase reservation start time. The reservation management server according to claim 16. An authentication unit that performs user authentication by comparing identification information transmitted from a mobile phone terminal to which information indicating purchase reservation is input by a user and identification information stored in a customer database storing user information; The reservation management server according to any one of claims 12 to 17. The quantity information creating means includes a forecast value correcting means for creating quantity information by correcting a predetermined production quantity forecast value based on a tabulation result of a purchase reservation. The reservation management server according to any one of the items. The predicted value correcting means determines in advance the quantity obtained by reducing the predicted value by a predetermined amount as quantity information when the total result of the purchase reservation does not reach a predetermined first ratio with respect to the predicted value. The reservation management server according to claim 19, wherein when it is equal to or more than the second ratio, the quantity that is increased by a predetermined amount from the predicted value is used as the quantity information. The predicted value correcting means corrects the predicted value of the production quantity determined in advance for each appearance color of the mobile phone terminal as a product for which the user makes a purchase reservation, based on the result of the purchase reservation, thereby changing the appearance color. The reservation management server according to claim 19 or 20, wherein quantity information for each is created. In a product reservation method for accepting a product purchase reservation from a user via a communication network,
Receives purchase reservation information from the device used by the user,
Aggregate purchase reservations sent from multiple devices and create quantity information that indicates the production quantity of the product based on the aggregation results.
A product reservation method, wherein the created quantity information is transmitted to a terminal device of a product manufacturer. 23. The product reservation method according to claim 22, wherein the quantity information is created by correcting a predicted production quantity value determined in advance based on a total result of purchase reservation. A reservation management program implemented in a reservation management server that receives information indicating a product purchase reservation from a terminal used by a user via a communication network,
In the reservation management server,
The process of counting purchase reservations sent from multiple devices,
A process of creating quantity information indicating the production quantity of the product based on the aggregation result;
A reservation management program for executing the process of transmitting the created quantity information to a terminal device of a product manufacturer. Reservation management server
25. The reservation management program according to claim 24, wherein quantity information is created by correcting a predicted production quantity value determined in advance based on a total result of purchase reservations.

Images