JP2002230372A - Printing business management system, program and storage medium - Google Patents

Abstract

(57) [Summary] [Problem] A management system for the printing industry prevents selection of a subcontractor at the time of estimation from becoming arbitrary, and changes to a department that can be changed when a change request is made for printed matter In order to speed up the work prediction by making a preliminary notification, the department in need of the change by the work manager of the printing company is notified of the change and is urged to view the details of the change. SOLUTION: A customer terminal 14 with a built-in browser,
The communication network 2 is connected to the printing company terminal 18 and the subcontractor terminal 22.
6, the server 30 in the ASP center 28 is connected, the subcontractor selection requirements are determined based on the subcontractor selection information from the terminal 18, the subcontractors are extracted, and the subcontractors ranked according to the subcontractor selection requirements are ranked. Display the list and determine the subcontractor to be quoted from there. In addition, a preliminary notification is given to a process that may be changed based on the change request information from the terminal 14, and a main notification is made according to an instruction from the terminal 18 by the work manager.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a management system, a program, and a storage medium for a printing business in which a server is connected to a customer terminal, a printing company terminal, and a subcontractor terminal via a communication network.

[0002]

2. Description of the Related Art Generally, planning, presentation, production (design, comp creation), comp confirmation, manuscript creation (typesetting, copymaking,
Photo illustration), drafting, plate making (plate making, proofreading), graduation, printing (printing plate, printing), print book confirmation, processing, sample confirmation, delivery (stock, shipping, delivery), delivery receipt, material purchase, etc. There are multiple steps. Conventionally, when a printing company and a subcontractor share one printed matter and produce it independently, a subcontractor selection at the time of estimation and a notification at the time of change have been made as follows. (1) When a person in charge of a printing company makes an estimate for each process based on an estimate request from a customer, at the time of this estimate, a contractor is selected as required for each process and an estimate request is made. Outsourcing companies were often selected based on the experience and intuition of the person in charge. (2) Regarding the process from order receipt to completion of printed materials, the transfer of work change instruction information between customers and printing companies, between departments in charge of each process within the printing company, and between printing companies and subcontractors,
It has been performed by transmitting a job ticket (work instruction) by facsimile machine or handing, or by telephone.

[0003]

However, the conventional selection of a subcontractor at the time of estimating is often made based on experience or intuition, so that selection is complicated for inexperienced personnel, and depending on the personnel. Had the problem that arbitrary choices could be made. In addition, in the case of the conventional facsimile machine or telephone or by handing over, when the work change instruction information is transmitted, the person in charge may be absent or may not be reliably transmitted even if the message is transmitted. There is a time lag between the time of work and rework and accompanying work occur,
There is a problem that the working efficiency is reduced and the cost is increased.

The present invention has been made in view of the above-mentioned problems, and facilitates selection of a subcontractor at the time of quotation, shortens delivery time, and prevents a person in charge from arbitrarily selecting a reasonable selection. Printing that can improve the work efficiency by reducing the time lag that occurs between the work change instruction between the customer and the printing company or between the printing company and the subcontractor and the actual work change. It is an object of the present invention to provide a business management system, a program, and a storage medium.

[0005]

According to the first aspect of the present invention, there is provided a printing business management system in which a server is connected to a customer terminal, a printing company terminal, and a subcontractor terminal via a communication line network. A job ticket information storage unit that stores updateable job ticket information such as a type and the number of print copies, and a subcontractor selection requirement storage unit that stores subcontractor selection requirements such as product quality and machine type in association with the job ticket information. , A subcontractor master in which a plurality of subcontractors are stored in association with the subcontractor selection requirements, and contact information in which contact information for each printed material and process is stored in association with a customer terminal, a printing company terminal, and a subcontractor terminal. A master is provided, and the server has a subcontractor selecting means at the time of estimation and a notification means at the time of change, and the subcontractor selecting means obtains the subcontracting business obtained from the printing company terminal. Selection requirement determining means for retrieving corresponding job ticket information from the job ticket information storage section based on the selection information and determining the corresponding subcontractor selection requirement by referring to the subcontractor selection requirement storage section; Subcontractor extraction means for extracting the corresponding subcontractor from the subcontractor master based on the subcontractor selection requirements determined in the above, and subcontractor selection requirements determined by the selection requirement determination means and subcontractors extracted by the subcontractor extraction means. On the basis of,
A subcontractor list creating means for creating information for displaying a subcontractor list ranked according to the subcontractor selection requirements;
A subcontractor determining means for determining a subcontractor to which an estimate is requested from the subcontractor list based on the subcontractor determination information obtained from the printing company terminal, wherein the notifying means is a customer terminal, a printing company terminal, Preliminary notification means for extracting a potentially changeable process based on the change request information obtained from one of the subcontractor terminals, and referring to the contact information of the contact master to make a preliminary notification of the change to the corresponding terminal. When the information that requires preliminary notification is obtained from the printing company terminal, the main terminal notifies the corresponding terminal of the change, and when the information that suppresses the preliminary notification is obtained from the printing company terminal, the corresponding terminal receives the preliminary notification. The present invention is characterized in that it is provided with a notifying means for notifying the cancellation and obtaining this information regardless of the presence or absence of the preliminary notification.

According to a second aspect of the present invention, there is provided a printing management system in which a server is connected to a customer terminal, a printing company terminal, and a subcontractor terminal via a communication line network. A job ticket information storage unit that stores job ticket information in an updatable manner, a subcontractor selection requirement storage unit that stores outsourced vendor selection requirements such as product quality and machine type in association with the job ticket information,
A subcontractor master storing a plurality of subcontractors in association with the subcontractor selection requirements is provided, and the server is provided with subcontractor selection means at the time of estimation, and the subcontractor selection means is obtained from the printing company terminal. Selection requirement determining means for retrieving corresponding job ticket information from the job ticket information storage section based on the selection information and determining the corresponding subcontractor selection requirement by referring to the subcontractor selection requirement storage section; Subcontractor extraction means for extracting the corresponding subcontractor from the subcontractor master based on the subcontractor selection requirements determined in the above, and subcontractor selection requirements determined by the selection requirement determination means and subcontractors extracted by the subcontractor extraction means. A subcontractor list creating means for creating information for displaying a subcontractor list ranked according to the subcontractor selection requirements based on the subcontractor selection requirements, and a printing company And characterized by being provided with the subcontractors determining means for determining the contractors to be RFQ destination from the contractors list based on the acquired contractors determined information from the end.

According to a third aspect of the present invention, there is provided a printing business management system in which a server is connected to a customer terminal, a printing company terminal, and a subcontractor terminal via a communication network. Is provided in correspondence with the customer terminal, the printing company terminal, and the subcontractor terminal.
Based on the change request information obtained from any of the customer terminal, printing company terminal, or subcontractor terminal, extract the process that may be changed based on the change request information, and refer to the contact information in the contact master to change to the corresponding terminal Preliminary notification means for preliminary notification of, and when the information for which preliminary notification is required is obtained from the printing company terminal, the corresponding terminal is notified of the change, and information for disabling the preliminary notification is obtained from the printing company terminal. The present invention is characterized by comprising a main notification means for notifying the corresponding terminal of the cancellation of the preliminary notification, and performing the main notification when acquiring information indicating the main notification regardless of the presence or absence of the preliminary notification.

According to the invention of claim 4, in the invention of claim 1 or 2, in order to be able to select a subcontractor based on a more rational selection standard, the subcontractor selection requirement storage section is provided with a product quality of printed matter. A product master stored in association with the product type in the job ticket information, a machine type master in which the machine type is stored in association with the first setting information set in advance in the job ticket information, other than the product quality and the machine type And a statistical information storage unit that stores the preset contractor selection requirements of the job ticket information in association with the preset second setting information in the job ticket information. Based on the product type information, the first setting information, and the second setting information in the retrieved job ticket information, a product master, a machine type master, and a statistical information Product quality from each of the parts,
The configuration is such that the information of the machine type and the set outsourcing contractor selection requirement is determined.

According to a fifth aspect of the present invention, in the first or the third aspect of the present invention, in order to make it possible to perform faster preliminary notification, the notification is made in association with a fixed change content for each printed material and each process. A change pattern master that stores the previous process, an order information storage unit that stores the work date and time information of each process from ordering to delivery of printed matter for each customer in an updatable manner, and execution status information for each printed matter and process. A work management information storage unit for each process that is stored in an updatable manner, a standard work time table that stores standard work time information for each printed material, and each process, and a notification management information storage unit that stores notification management information are provided. When the change request information includes information designating a contact to be notified, the preliminary notification unit refers to the contact master and records the corresponding terminal in the notification management information storage unit, and the change request information is fixed. Typical In the case of information requesting a change, the corresponding terminal is recorded in the notification management information storage unit with reference to the change pattern master and the contact master, and the work date and time of the process in which the change occurred from the order information storage unit based on the change request information The information is searched, and the operation time information relating to the process after the process currently being executed is calculated by referring to the execution status information in the operation management information storage unit for each process, and the corresponding standard operation time information in the standard operation time table is calculated. A configuration in which a process for changing the work is selected in comparison, the corresponding terminal is recorded in the notification management information storage unit by referring to the contact information of the contact master, and a preliminary notification is sent to the terminal recorded in the notification management information storage unit. And

According to a sixth aspect of the present invention, a server coupled to a customer terminal, a printing company terminal, and a subcontractor terminal via a communication network functions as a subcontractor selecting means at the time of estimation and a notification means at the time of change. A program for causing the subcontractor selection means to search for corresponding job ticket information from the job ticket information storage unit based on the subcontractor selection information obtained from the printing company terminal, and And a subcontractor extraction means for extracting a corresponding subcontractor from the subcontractor master based on the subcontractor selection requirement determined by the selection requirement determination means. , Based on the subcontractor selection requirements determined by the selection requirement determination means and the subcontractors extracted by the subcontractor extraction means, Subcontractor list creation means that creates information for displaying a list of subcontractor companies ranked according to the selection requirements, and a request for quote from the subcontractor list based on subcontractor determination information obtained from the printing company terminal. Outsourcing contractor determining means for determining the outsourcing contractor, wherein the notifying means may be changed based on the change request information obtained from any one of the customer terminal, the printing company terminal, and the outsourcing contractor terminal. A preliminary notification means for extracting a preliminary notification of the change to the corresponding terminal by referring to the contact information of the contact master,
When the information that requires the preliminary notification is obtained from the printing company terminal, the main terminal notifies the corresponding terminal of the change, and when the information that does not require the preliminary notification is obtained from the printing company terminal, the corresponding terminal cancels the preliminary notification. The present invention is characterized in that it is provided with a main notification means for performing the main notification when the information for performing the main notification is obtained regardless of the presence or absence of the preliminary notification.

The invention according to claim 7 is a program for causing a server connected to a customer terminal, a printing company terminal and a subcontractor terminal via a communication network to function as a subcontractor selection means at the time of estimation. The subcontractor selection means retrieves the corresponding job ticket information from the job ticket information storage unit based on the subcontractor selection information obtained from the printing company terminal, and selects the corresponding subcontractor by referring to the subcontractor selection requirement storage unit. Selection requirement determination means for determining the requirements, subcontractor extraction means for extracting the corresponding subcontractor from the subcontractor master based on the subcontractor selection requirements determined by the selection requirement determination means, and subcontract determined by the selection requirement determination means Displays a list of subcontractors ranked according to subcontractor selection requirements based on subcontractor selection requirements and subcontractors extracted by subcontractor extraction means. And a subcontractor determining means for determining a subcontractor to which an estimate is requested from the subcontractor list based on the subcontractor determination information obtained from the printing company terminal. It is characterized by becoming.

The invention according to claim 8 is a program for causing a server connected to a customer terminal, a printing company terminal and a subcontractor terminal via a communication network to function as a notifying means at the time of change. The means extracts a process that may be changed based on the change request information obtained from any one of the customer terminal, the printing company terminal, and the subcontractor terminal,
Preliminary notification means for referring to the contact information in the contact master to make a preliminary notification of the change to the corresponding terminal, and when the information for which the preliminary notification is required is obtained from the printing company terminal, the corresponding terminal is notified of the main change. When the information for which the preliminary notification is not obtained is obtained from the printing company terminal, the corresponding terminal is notified of the cancellation of the preliminary notification, and when the information indicating this notification is obtained regardless of the presence or absence of the preliminary notification, the main notification is made. It is provided with the present notification means.

According to a ninth aspect of the present invention, in the invention of the sixth or seventh aspect, in order to enable the selection of a subcontractor on a more rational selection basis, a subcontractor selection requirement storage section is provided for controlling the product quality of the printed matter. A product master stored in association with the product type in the job ticket information, a machine type master in which the machine type is stored in association with the first setting information set in advance in the job ticket information, other than the product quality and the machine type And a statistical information storage unit storing the preset contractor selection requirement of the job ticket information in association with the preset second setting information in the job ticket information. Based on each of the product type information, the first setting information, and the second setting information in the retrieved job ticket information, a product master, a machine type master, and a statistical information record are stored. Product quality from each of the parts,
The configuration is such that the information of the machine type and the set outsourcing contractor selection requirement is determined.

According to a tenth aspect of the present invention, in the invention of the sixth or eighth aspect, in order to be able to perform faster preliminary notification, the preliminary notification means sets a contact address to be notified in the change request information. When the information to be specified is included, the corresponding terminal is recorded in the notification management information storage unit by referring to the contact master, and when the change request information is information requesting a standard change, the change pattern master and the contact master And record the corresponding terminal in the notification management information storage unit,
Based on the change request information, search the work date and time information of the process in which the change occurred from the order receiving information storage unit, and refer to the execution status information in the process-specific work management information storage unit to perform the work related to the process after the process currently being performed. Calculate the time information, select the process to change the work in comparison with the corresponding standard work time information in the standard work time table, and refer to the contact in the contact master to notify the corresponding terminal of the notification management information storage unit And a preliminary notification is sent to the terminal recorded in the notification management information storage unit.

[0015] The invention of claim 11 provides claims 6, 7, 8,
A computer-readable storage medium storing the program according to 9 or 10.

[0016]

Embodiments of the present invention will be described below with reference to the drawings. FIGS. 1 to 34 show an embodiment of a management system, a program and a storage medium for a printing business according to the present invention. FIG. 1 shows a configuration example of a system. In FIG. 1, reference numerals 10 and 12 denote general customer terminals, general customer contact devices, and 14 and 1 provided at general customers.
Reference numeral 6 denotes a specific customer terminal provided at the specific customer, a specific customer contact device, 18 (1) to 18 (n), 20 (1) to 20
(N) is a printing company terminal provided in the printing company, a printing company communication device, 22 (1) to 22 (m), 24 (1) to
24 (m) is a subcontractor terminal provided in the subcontractor, a subcontractor communication device, 25 is a bank (this bank is provided with a computer system having an electronic settlement function), 26 is a communication network, 28 Is an ASP (application service provider) center, 30 is an application server, 32 is a communication server, 34 is a notification server, 36 is an ASP terminal, and 38 is a data server. The application server 30, communication server 32, notification server 34, ASP terminal 36, and data server 38 are provided in the ASP center 28.

The terminals 10, 14, 18 (1) to 18
(N), 22 (1) to 22 (m) incorporate a browser (browsing software), and these terminals 14, 18 (1) to
18 (n) and 22 (1) to 22 (m) each have a display, a keyboard,
It has a printer and a main unit.
M, a RAM, a disk device, and the like are provided. The communication devices 12, 16, 20 (1) to 20 (n), 24
(1) to (m) are composed of communication devices such as facsimile machines, fixed telephones, and mobile phones, and the mobile phones include mobile phones compatible with the Internet. The communication line network 26 has a line network such as an ISDN line network or a public line network. When these line networks are directly connected, the Internet connection is made indirectly by using these line networks. And when.

The application server 30 has functions realized by the following programs (1) to (8), and the terminals 10, 14, 18 (1) to 18
(N), in response to requests from 22 (1) to 22 (m),
Database groups 40 to 86 in the data server 38
(Described in FIG. 2), it has a function of reading the corresponding information and performing predetermined processing, processing the information into viewable information (for example, image information) and returning it. (1) Estimation program (contents will be described later in the description of the operation using FIG. 10 to FIG. 20). (2) Order receiving program (contents will be described in the description of the operation also using FIG. 21). (3) Manufacturing program (contents will be described later in the description of the operation using FIG. 22 together.) (4) Delivery program (contents will be described in the description of the operation using FIG. 23 and FIG. 24 later.) (5) Settlement program (contents will be described later in the description of the operation using FIG. 25 together) (6) Notification management program (contents will be described later with reference to FIGS. 26 to 31)
Are also described together with the action using. (7) Progress management program (contents will be described later in the description of operation) (8) Sales management program (contents will be described in the description of later operation)

The communication server 32 is connected to the communication network 2
6, the terminals 10, 14, 18 (1) to 18
(N), 22 (1) to 22 (m) and the communication devices 12, 16, 20 (1) to 20 (n), 24 (1) to 2
4 (m) and the ASP center 2
8, the application server 30, the communication server 32,
It is coupled to a notification server 34 and a data server 38.

The communication server 32 is connected to the communication network 2
6 to connect to the Internet and use the terminals 10, 1
4, 18 (1) to 18 (n) and 22 (1) to 22
A function of managing transmission and reception between (m) and the application server 30 and the data server 38 in the ASP center 28 is provided.

The notification server 34 is connected to the communication network 2
6, the contact devices 12, 16, 20 (1)
-20 (n) and 24 (1) -24 (m) and the ASP
Data between the data server 38 in the center 28
It has a function to manage data transmission and reception.

As shown in FIG. 2, the data server 38 includes a customer DB (database) 40, a job ticket D
B42, notification management DB 44, contact master 46, process-based estimation DB 48, product master 50, machine type master 5
2. Statistics DB 54, subcontractor master 56, process-specific DB5
8, Order DB60, CRM (Customer Relationship Management) -DB64, Workflow DB
66, material master 68, material order DB 70, material inventory D
B72, a sales summary DB 74, a product inventory DB 76, a machine-specific schedule DB 78, a standard work time table 80, a change pattern master 82, a unit price master 84, an estimate pattern file 86, an estimate DB 88, and other databases (not shown). ing. DB58 by process
And the machine-specific schedule DB 78 constitute a process-specific work management information storage unit.

In the customer DB 40, a user ID assigned to a user by a contract between the ASP center 28 and the user is registered as customer information associated with each user. The user of the ASP center 28 is the specific customer terminal 14 and the specific customer contact device 1
6 users (that is, specific customers), the printing company terminal 18
(1) to 18 (n) and the printing company communication device 20
(1) to 20 (n) users (that is, printing companies), users of the above-mentioned subcontractor terminals 22 (1) to 22 (m) and subcontractor communication devices 24 (1) to 24 (m) (that is, subcontractors). Contractor).

The job ticket DB 42 stores job ticket data having data contents as shown in FIG. The content of this job ticket data is
As shown in FIG. 3, (1) product type (a type, b product size, c processing type, d product content, number of colors), (2) delivery date (schedule), (3) amount of money, (4) number of copies (Number),
(5) Delivery destination and delivery destination, (6) Plate making size, (7) Paper size, (8) Process to be generated, (9) Designated factory (designated trader), (10) Special designation (high accuracy, delivery date setting, Device data) and (11) URL (address indicating image storage location). Basically, the data from the product type in (1) to the delivery destination and delivery destination in (5), the designated factory in (9), and the specially designated data in (10) are estimated. In the process, it is created based on the estimate request information input from the terminal 14 by the customer, and is updated as appropriate. Also, the plate making size of (6),
The data of the paper size of (7) and the process of generating (8) are basically transmitted to the terminal 1 by the printing company in the printing design process.
8 is created based on the print design information input from step 8 and is updated as appropriate.

The notification management DB 44 stores the terminals 10, 14, 18 (1) to 1 from the ASP center 28 side.
8 (n), 22 (1) to 22 (m) or the communication devices 12, 16, 20 (1) to 20 (n), 24 (1) to
The information notified to 24 (m) or the information for managing the notified information, that is, information on what terminal or contact device is notified or notified is stored,
Be updated.

The contact master 46 indicates a contact method (e-mail, facsimile machine, telephone, etc.) and contact information (e-mail address, facsimile number, telephone number, etc.) for each customer, printing company, subcontractor. Information is registered.

The process-based estimate DB 48 includes process-based estimate request information input from the specific customer terminal 14 and the printing company terminals 18 (1) to 18 (n), and the printing company terminals 18 (1) to 18 (n). 18 (n), outsourcing contractor terminal 22 (1)-
Estimation response information for each process input from 22 (m) is accumulated and updated for each customer and each property.

As shown in FIG. 4, the product master 50 includes a product type (type, processing type, product content, and number of colors) in the job ticket data in the job ticket DB 42, as shown in FIG.
The product quality is stored as one of the requirements for selecting a subcontractor.

As shown in FIG. 5, the machine type master 52 stores product types (type, product size, processing type, job type) in the job ticket data in the job ticket DB 42, as shown in FIG.
A machine type, a machine model number, and a maker model number as one of the selection requirements of the outsourcing company are stored in correspondence with the number of colors), the number of copies, the plate making size, and the paper size.

The statistical DB 54 includes the order DB 60
In order to statistically look at the information stored in the server, the result data storing the information is stored. The statistics DB 54
In addition, data indicating what kind of work the subcontractor has performed based on the job ticket data is accumulated as performance data.

As shown in FIG. 6, the subcontractor master 56 stores product quality as a subcontractor selection requirement and owned machine information (machine type, machine model number) in accordance with subcontract information (company CD, company name). , Manufacturer model number, incidental equipment, maintenance status and installation date), ISO acquisition information, reliability, and the like.

The process-specific DB 58 accumulates and updates work schedule information and work performance information for each process for each property.

The order DB 60 has the following items (1) and (2).
Information as shown in (3) is stored as order information. (1) Customer, property contents (catalogs and pamphlets, etc.), process (each work process from order receipt to delivery)
Information indicating who (customer, printing company, subcontractor) requests who (customer, printing company, subcontractor), and who (subcontractor, department in charge of the printing company) implements each time. (2) From what time of the day to what time of the day (From / T
Information indicating whether or not to execute in o). (3) Information indicating the sales person in charge (including the contact information) and the required contact information (these information can be limited by the contents of the notification.). The above information (1), (2), and (3) can be registered in a plurality, and the priority can be set. Further, information indicating a manager in manufacturing each process may be included in the order information.

The CRM-DB 64 centrally manages transaction history information of each of a specific customer, a printing company, and a subcontractor who received the service provided by the ASP center 28, and responds to each needs. The information arranged so as to improve customer satisfaction is accumulated.

The workflow DB 66 stores data for managing the flow of the entire process.

In the material master 68, information on printing materials such as ink and paper used for producing printed matter is registered in advance.

The material order DB 70 stores and updates information indicating when, what kind of material and how many materials are ordered for each material ordering party.

The material stock DB 72 stores and updates information on the number and location of stock of printing materials for each printing company and subcontractor.

The sales summary DB 74 stores and updates information used for billing management, such as billing information and delivery information for each property ordered by a specific customer, a printing company, and a subcontractor.

The product stock DB 76 stores and updates information on the number of stocks and stock locations of properties (products, work in process, etc.) for each specific customer.

The machine-specific schedule DB 78 stores information used for machine-specific schedule management.
Specifically, work schedule information and work result information for each property and each work for each machine are accumulated and updated.

FIG. 7 shows the standard work time table 80.
As shown in (1), information on the work time required as a standard in each process is stored in advance corresponding to the work content (process, work content and product content) of each process.

As shown in FIG. 8, a preliminary notification destination process is registered in the change pattern master 82 in correspondence with a combination pattern of a change occurrence process and a change content. For example, for a combination pattern of a process “printing” and a change content “design change”, as a preliminary notification destination process, “production”, “document”, “plate making”, “printing”, “processing”, “shipping” And “delivery” processes are registered. For the combination pattern of the process “printing” and the change content “specification change”, as the preliminary notification destination process, “document”, “plate making”, “printing”, “processing” , "Shipment" and "delivery" are registered, and for the combination pattern of the process "printing" and the change content "work change", "printing", "processing", " Each process after printing of “shipping” and “delivery” is registered.

In the unit price master 84, unit price information for each product and each process is registered in advance. In this case, the unit price information may be different for each customer.

In the estimation pattern file 86, information of a template (a template for estimating request contents) and information of a skeleton (a sample product for illustrating a printed matter) are registered.

In the estimation DB 88, all estimation information for each property is stored and updated.

Next, the operation of FIGS. 1 and 2 will be described with reference to FIGS. A user ID for receiving a predetermined service from the ASP center 28 is given to the specific customer, the printing company, and the outsourcing company in advance.
Available services are restricted by contract with the P center 28. Specifically, this limitation appears in the contents of the menu screen displayed at the start of the service, the contents of each input / inquiry / output item, or the display contents / check contents. The general customer is not given the above-mentioned user ID from the ASP center 28. The specific customer, the printing company, and the subcontractor to which the user ID has been assigned are contract companies (or contractors) of the ASP center 28. For convenience of explanation, A
The processing flow of the entire system will be described in Section B, and the main processing (B: estimation processing, C: order receiving processing,
D: Manufacturing process, E: Delivery process, F: Settlement process, G: Notification management), and finally, H: Other processes will be described.

A: Process Flow of the Entire System As shown in FIG. 9, the processes are performed in the order of quote, order, manufacture, delivery and settlement, the progress of these processes is managed, and the flow of the entire process is performed. Notification management is always performed in all of the above. The business management in FIG. 9 is a function that is not directly related to business such as a personal schedule, and can be performed by this system.

B: Estimation Processing B-1: Overall Estimation Processing Processing is performed as shown in the following (1) to (5) according to a flowchart shown in FIG. (1) The specific customer enters the site of the ASP center 28 via the communication line network 26 and the communication server 32 by inputting the user ID from the terminal 14, and displays the menu screen to display the menu of the ASP center 28. Services can be used. This user ID is authenticated by the customer DB4
The customer information in 0 is referred to.

(2) When the specific customer selects the estimation processing in the menu screen of the terminal 14, the templates and skeletons registered in the estimation pattern file 86 are read and displayed on the screen. A rough estimate is created by the specific customer inputting information on a predetermined item on the screen, and when an estimate request is issued from the terminal 14 to the printing company, the estimate request information is stored in the estimate DB 88 together with the estimate information. Then, the information is stored in the job ticket DB 42 as a part of the job ticket information (“reception of customer quote request”). At this time, the printing company that can specify the specific customer is limited to the printing company contracted with the ASP center 28. The ASP center 28 uses the communication server 32, the notification server 34, and the data server 38 to communicate with the communication device 20 (k) of the designated printing company.
(K is a numerical value from 1 to n and is described as 20 for the sake of convenience in the following description). This notification information is stored in the notification management DB 44 and managed.

(3) The printing company that has received the notification from the ASP center 28 reads out and requests the quote request information from the job ticket DB 42 and the quote DB 88 at the terminal 18 (k) (hereinafter referred to as 18 for the sake of convenience). Check the contents of the quote request from the specific customer, and select one or more subcontractors as necessary for each process from quote of the ordered printed matter to settlement, and make a quote request ("Printer's quote Process ": described in B-2 described later.) This quote request is made by input from the printing company terminal 18. At this time, the quote request content to the subcontractor is linked with the quote request information from the specific customer accumulated in the job ticket DB 42 and the quote DB 88. Created. At this time, the contractor that can be specified by the printing company is ASP
Limited to outsourcing contractors with the center 28. Also,
The ASP center 28, like the above (2), estimates the communication device 24 (s) of the designated subcontractor (s is a numerical value from 1 to m, and is described as 24 for the convenience of the description below). The request is notified, and this notification information is stored in the notification management DB 44 and managed.

(4) When the printing company completes the above (3) “Printing company estimation process” and inputs the estimation information from the printing company terminal 18 as formal estimation information for the customer, this estimation information is The information is accumulated and updated in the job ticket DB 42, the process-based estimation DB 48, and the estimation DB 88 in the center 28. Further, the ASP center 28 notifies the contact device 16 of the specific customer who has requested the estimation of the completion of the estimation (“submission to the customer”), as well as the above (2), as well as simple information such as the estimated amount of money. Estimation information is also notified, and this notification information is accumulated and managed in the notification management DB 44. Further, the ASP center 28 notifies the communication device 20 of the printing company that has requested the estimation of the completion of the estimation, as in the case of (2), and this notification information is stored in the notification management DB 44 and managed.

(5) The specific customer received the notification from the ASP center 28 uses the terminal 16 for the job ticket DB 4
2. Estimate information is read from the estimate DB 88, browsed, and its contents are confirmed. When “estimate OK?” Is YES, when the specific customer inputs order information (information of approval) from the terminal 14 or the contact device 16, the order information is transmitted to the ASP center 28. ASP Center 28
Notifies the contact device 20 of the printing company that issued the formal quotation that there is an order from a specific customer, as in (2) above. When the printing company receives the notification from the ASP center 28 ("reception of estimation approval"), the estimation processing ends, and the processing follows C: order receiving processing described later. At this time, it is also possible to print an estimate using a printer. "Estimate O
K? Is NO, the process returns to (2) “Reception of customer quote request”.

B-2: Estimation Processing of Printing Company According to the flowchart shown in FIG.
The processing is performed as shown in (3). (1) Print design processing (described in B-3: print design processing described later) is performed in response to an estimate request from a customer. (2) After the “print design processing” is completed, it is determined whether the person in charge of the process is in-house or outsourcing by “Who is the person in charge of the process?”. After the processing (described in B-4: Outsourcer selection processing described later), the “outsourcing estimation processing” (B-described later)
5: Described by outsourcing estimate. ) Is performed. (3) When the above (2) “in-house quotation processing” or “outsourcing quotation processing” is completed, “estimation creation processing” is performed, and the quotation processing of the printing company is completed. Continue to "Submit to Customer" process.

B-3: Print Design Processing According to the flowchart shown in FIG. 12, processing is performed as shown in the following (1) to (3). (1) When a request for quote from a customer is made using a skeleton or a template,
Use template quote? Is YES, and the print design using the skeleton or the template is performed, and when the print design is not performed using the skeleton or the template,
"Do you use skeleton template quote?"
Is NO, and it is determined "is the printing company using the skeleton template estimate?" (2) When "is printing company using skeleton template estimate?" Is YES, print design is performed by a preset "standard estimate process". When NO, print design process is performed by "individual print design process". Is performed. (3) When the print design processing is completed, the determination of "What is the person in charge of the process?" Of B-2 and (2) is continued.

B-4: Subcontractor Selection Process The subcontractor selection process is performed as shown in the following (1) to (12) according to the flowchart shown in FIG. (1) When the printing company inputs information for selecting an outsourcing business from the terminal 18 and transmits the information to the ASP center 28 via the communication line 26, the ASP center 28 outputs the corresponding product type and printing from the job ticket DB 42. Job ticket information such as the number of copies, plate making size, paper size, generation process, delivery date, amount, and delivery destination is read.

(2) Next, at the ASP center 28,
Based on the product type read from the job ticket DB 42, the product quality as one of the requirements for selecting a subcontractor is determined from the product master 50. For example, as shown in FIG. 4, the product quality “A” is determined by the product type “type is leaflet, processing type is bookbinding, product content is automobile, color number is 4 colors”.
A "is determined.

(3) Next, at the ASP center 28,
Product type, number of copies, plate making size, paper size read from job ticket DB (an example of first setting information)
From the machine type master 52, one of the requirements for selecting a subcontractor is
One "necessary machine" is determined. For example, FIG.
, The machine type “machining” and the machine model number “ZZZZ” are determined based on the product type “type is flyer, product size is A4,.

(4) Next, at the ASP center 28,
The contractor selection requirement is determined based on the designated factory, special designation, generation process, delivery date, amount, and delivery destination (an example of the second setting information) read from the job ticket DB 42.

(5) Next, at the ASP center 28,
An outsourcing company is extracted from the outsourcing master 56 according to outsourcing company selection requirements such as product quality, required machine, ISO, and reliability determined in (2) to (4).

(6) Next, at the ASP center 28,
Subcontractor selection requirements based on the subcontractor selection requirements such as product quality, required machine, ISO, and reliability determined in (2) to (4) and the subcontractor extracted in (5). Information for displaying a list of outsourced contractors ranked for each is created. Therefore, the terminal 18 of the printing company
DB by process based on work request destination list by process
When the corresponding information is read from 58 and the terminal 18 displays a list of work request destinations by process as shown in FIG. 14, a list of outsourcing contractors is displayed during this display. In this list, the process from plate making to delivery in the estimate generation process represents an outsourcing request process, and the corresponding company from the printing company A to the warehouse company A represents an outsourcing company.

(7) Next, in FIG. 14, the printing company selects printing during the estimation generating process on the
When a request is made to browse information corresponding to the center 28, FIG.
A list of outsourcing companies in the printing process as shown in FIG. In this list, the printing company A, which is a subcontractor,
~ I are displayed in the order of B, C, D, E, F, G, H, and I in descending order of priority from A at the top row. .., 7 are displayed from left to right in the horizontal direction, and each subcontractor selection requirement is displayed in the vertical order from top to bottom (for example, “AA”, “A” for quality).
A ”,...,“ B ”). At this time, for the highest priority subcontractor selection requirement (for example, quality), the characters or symbols in the column items (items enclosed by a two-dot chain line in the figure) are displayed in red, and the subcontractor selection requirement that does not meet the conditions is displayed. Regarding (for example, the reliability is equal to or less than C), the characters or symbols in the item (the item enclosed by a dotted line in the figure) are displayed in blue. The red display and the blue display are shown in FIGS.
7, and FIG.

(8) Next, in FIG. 15, when the printing company selects “rearrangement” at the terminal 18 with priority given to the reliability of the contractor selection requirement and requests the ASP center 28 to browse the corresponding information, A list of outsourcing companies as shown in FIG. In this list, nine printing companies A to I, which are subcontractors, are A, C, F,
.., And are displayed in the order of E. As in FIG.
Outsourcer selection requirements (eg, quality) with the highest priority are displayed in red, and outsourcer selection requirements that do not meet the conditions (eg, reliability C or less) are displayed in blue.

(9) In FIG. 15 or FIG.
When the printing company selects “filter” and requests browsing of information corresponding to the ASP center 28 in order to narrow down by adding a condition of quality “AA” at the terminal 18, the outsourcing business as shown in FIG. The list is displayed on the terminal 18. In this list, only the five printing companies A, B, C, D, and E among the nine printing companies A to I are displayed in the vertical order in priority order.

(10) FIG. 15, FIG. 16 or FIG.
, "Change Condition" is selected and ASP Center 28
Is displayed, a screen for changing the contractor selection conditions as shown in FIG. 18 is displayed. On this screen, twelve block screens are displayed in which numbers from 1 to 12 representing priority are shown in the upper row, and the display unit in each block screen shows reliability, quality, IS
Outsourcer selection requirements such as O are displayed to be selectable.

(11) Next, in FIG. 18, the requirement for selecting a subcontractor on the display section in a predetermined block screen is appropriately selected. For example, as shown in FIG. In the block screen of No.2, select the quality like…, then select “Execute” and select AS
When a request to browse the information corresponding to the P center 28 is made, a list of outsourcing contractors after the condition change execution processing as shown in FIG. 19 is displayed.

(12) Referring to the list of outsourcing companies displayed in any of the above (7) to (11), the printing company
When the contractor to be the quote request destination is selected and the corresponding information is transmitted to the ASP center 28, the ASP center 28 transmits the quote request information to the selected subcontractor.

B-5: Outsourcing Estimation Process The outsourcing estimation process is performed as shown in the following (1) and (2) according to the flowchart shown in FIG. (1) The outsourcing contractor, which has been notified of the outsourcing quote request from the ASP center 28, transmits information corresponding to the ASP center 28 at the terminal 22 (s) (hereinafter referred to as 22 for convenience of explanation) and requests for browsing. , The job ticket D
B42 and the estimate request information read from the estimate DB 88 can be displayed to confirm the details of the estimate request from the printing company. Then, estimation of the requested process is performed, and the estimation information is input from the outsourcing contractor terminal 22. This estimation information is stored in the job ticket DB 42, the step-by-step estimation DB 48, and the estimation DB 88 in the ASP center 28. Further, the ASP center 28 notifies the communication device 20 of the printing company that has requested the estimation that the estimation has been completed, and this notification information is accumulated and managed in the notification management DB 44. (2) The printing company that has received the notification from the ASP center 28 transmits information corresponding to the ASP center 28 at the terminal 18 and makes a browsing request.
2. It is possible to display the estimation information read out from the step-by-step estimation DB 48 and the estimation DB 88 and confirm the contents of the estimation from the subcontractor.

C: Order Processing The order processing is performed as shown in the flowchart of FIG.
The process is performed by a process of “receiving a customer order” and a process of receiving an order from a printing company. Specifically, the processing is performed as follows. The specific customer who has made the estimate request in the estimate processing of B inputs the estimate approval information from the terminal 14 and
When the P center 28 receives the corresponding information and the printing company inputs information for order processing at the terminal 18 and transmits the information corresponding to the ASP center 28, the ASP center 28 performs the corresponding processing. That is, the job ticket information from the job ticket DB 42 and the estimation DB 88 is transferred and stored in the order receiving DB 60, and the statistics DB 54, the process-specific DB 58, the CRM-DB 64, and the workflow DB 6
6. Corresponding information on the ordered property is stored in each of the machine-specific schedule DBs 78.

D: Manufacturing Process The manufacturing process is performed as shown in the following (1) to (4) according to the flowchart shown in FIG. (1) A work instruction process (described in D-1: work instruction process to be described later) is performed based on inputs from the terminals 18 and 22 by a printing company and a subcontractor. (2) It is determined whether the person in charge is in-house or outsourced according to "Who is the person in charge?". If the person is in-house, progress information collection processing (described in D-2: progress information collection processing to be described later) is performed by an in-house person. In the case of outsourcing, a progress information collecting process (described in D-2: progress information collecting process described later) is performed by a person in charge of the outsourcing company. (3) When work is started by a printing company or a subcontractor, a material procurement process (described in D-3: material procurement process described later) is performed. (4) When the printing company and the subcontractor complete the work, a progress information collecting process (described in D-2: progress information collecting process described later) is performed.

D-1: Work Instruction Processing The work instruction processing is performed as shown in the following (1) and (2) according to the flowchart shown in FIG. (1) When a work instruction is given by the input from the terminals 18 and 22 by the printing company and the subcontractor, and the corresponding information is transmitted to the ASP center 28, the ASP center 28 asks the "in charge?" Or outsourcing. (2) In the case of a company, work instruction information is transmitted to a department in charge of the company, and in the case of subcontracting, order information is transmitted to a corresponding subcontractor.

D-2: Progress Information Collection Process The progress information collection process is performed as shown in the following (1) to (4) according to the flowchart shown in FIG. (1) When a printing company or a subcontractor requests information collection to the ASP center 28, the ASP center 28 determines whether the person in charge of the work is in-house or outsourced by "What is the person in charge?" (2) Whether the worker is in-house or outsourced, whether or not progress information collection is automatic collection using a sensor or the like is determined based on “automatic collection?”. (3) When the automatic collection is not performed, the printing company and the subcontractor input the progress information such as the start, the end, and the change of the work in each process from the terminals 18 and 22 and the progress information is received by the ASP center 28, and is received by the ASP center 28. Sometimes, the ASP center 28 receives the progress information collected by a sensor or the like. (4) The progress information received by the ASP center 28 is A
Process-specific DB 58 in SP center 28, order DB 60,
It is stored in the machine-specific schedule DB 62.

D-3: Material Procurement Process The material procurement process is performed as shown in the following (1) to (4) according to the flowchart shown in FIG. (1) The department in charge of the printing company or the person in charge of the subcontractor
The order items are registered by the terminals 18 and 22 with reference to the material master 68, and an order process is performed for a material maker (an example of a subcontractor). This order information is stored in the material order DB 70. (2) The ASP center 28 notifies the contact device of the material maker that has received the order that the printing company has placed an order, and the material maker that has received the notification sends the material order DB 70 using its terminal.
The order information can be read and browsed, and the contents of the order from the printing company can be confirmed, and the order can be processed. (3) When the ordered material is delivered to the printing company and the delivery inspection of the material is performed by the printing company, the order information is accumulated and updated in the material inventory DB 72 as material information. (4) The printing company uses the terminal 18 for the ASP center 28
By browsing the material information read from the material inventory DB 72 in the inside, the stock status of the material can be confirmed. By inputting the delivery information for the ordered property from the terminal 18, the delivery information of the material is accumulated and updated in the material order DB 70, the sales total DB 74, and the material inventory DB 72.

E: Delivery Processing The delivery processing is performed as shown in the following (1) to (3) according to the flowchart shown in FIG. (1) When a customer or a printing company inputs delivery instruction information such as a delivery place and a delivery date from the terminals 14 and 18 and transmits the information to the ASP center 28, the information is accumulated in the order receiving DB 60 and the product inventory DB 76, Delivery instruction information is transmitted from the ASP center 28 to an outsourcing company (for example, a delivery company), and a delivery execution process (described later in E-1: delivery execution process) is performed. (2) Delivery is completed, customer terminals, printing company terminals 14, 18
When the delivery acceptance information is input from the server and transmitted to the ASP center 28, the information is transmitted to the job ticket DB 42, the order DB 6
0 and stored in the product inventory DB 76, and the delivery is completed. (3) The delivery modes described in (1) and (2) above include delivery of created products (partial delivery, complete delivery), delivery of inventory, and partial inventory.

E-1: Delivery Delivery Processing Delivery delivery processing is performed as shown in the following (1) to (3) according to the flowchart shown in FIG. (1) It is determined whether packing or the like is necessary based on "whether there is packing or the like?", And when necessary, packing or the like is performed by internal work. (2) Next, it is determined whether or not it is necessary to pick up the delivered article to be delivered to the subcontractor based on “Do you pick up?”, And if necessary, the pickup is performed. (3) Delivery modes at this time include delivery in stock, shipment to many locations, and delivery.

F: Settlement Processing Settlement processing is performed as shown in the following (1) to (4) according to the flowchart shown in FIG. (1) When the billing is closed, the corresponding billing information is read from the sales aggregation DB 74 at the ASP center 28 and processed into viewable information, and the billing is closed to the corresponding contact devices 16 and 20 of the customer and the printing company. Is notified. (2) The customer and the printing company that have received the notification
When the corresponding information is input from 18 and the reading is requested to the ASP center 28, the billing information read out from the sales totaling DB 74 is browsed (inquired), and the billing amount can be confirmed. (3) The settlement is performed when the customer and the printing company that have confirmed the billing amount deposit money in the bank 25. That is, the settlement method at the bank 25 is determined, and the settlement can be performed in cooperation with EC (electronic commerce). (4) The printing company and the subcontractor send a notice (F
(AX, Internet) (by receiving payment information), payment from a customer or a printing company can be confirmed.

G: Notification Management Notification management is performed as shown in the following (1) to (8) in accordance with the flowchart shown in FIG. The notification includes a normal notification and a change notification such as print content, and the normal notification includes a reservation notification and a normal notification other than the reservation. The reservation notification is performed according to a predetermined schedule such as a weekly report or a monthly report, and is automatically performed at time activation. On the other hand, a change notification such as a print content and a normal notification other than the reservation are performed based on manual input from the terminals 14, 18, and 22.

(1) A customer, a printing company, or a subcontractor inputs information such as a quote request, a quote reply, an order, and a work change request from the terminals 14, 18, and 22 (ie, manual input).
Then, the notification process is started in the ASP center 28, and the notification is received. (2) The ASP center 28 determines whether the notification source is a customer, a subcontractor, or a printing company based on "What is the source of the notification?" (3) When the ASP center 28 determines that the notification source is a customer or a subcontractor, it is determined whether the notification content is a normal notification or a change instruction by "What is the notification content?" (4) Even when the ASP center 28 determines that the notification source is a printing company, it is determined whether the notification content is a normal notification or a change instruction based on “What is the notification content?”.

(5) When it is determined that the notification content is a normal notification in (3) “What is the notification content?” (When information such as a quote request and a quote reply is input from the terminal in (1) above, or This corresponds to the case of a reservation notification.), From the ASP center 28 to the printing company terminal 18 or the contact device 20.
The information corresponding to is transmitted. The printing company that has received the notification can know that there has been a request for quote from the customer, that there has been a reply to the quote from a subcontractor, and that the content of the notification can be confirmed by browsing through the terminal 18. (6) When the notification content is determined to be a change instruction notification in "(3)" What is the notification content? "(Corresponds to input of information such as a work change request from the terminal in (1)). Is transmitted from the ASP center 28 to the printing company and the subcontractor, and a change notification process described later (G-
1: Described in the change notification process. ) Is performed.

(7) When it is determined that the notification content is a normal notification in the above “(4)“ What is the notification content? ”, The notification destination can be any of a customer, a printing company, and a subcontractor according to“ notification destination? ”. Is determined, and the ASP center 28 transmits the notification information to the terminal 14, 18, 22 or the corresponding one of the contact devices 16, 20, 24 or the corresponding contact device. The customer, the printing company, and the subcontractor that have received the notification can know that there has been an estimate response from the printing company and that the subcontractor has received the estimate response.
The contents of the notification can be confirmed by browsing by 8, 22. (8) When it is determined in (4) "What is the notification content?"
, A change instruction is transmitted to the printing company and the subcontractor, and a change notification process (described later in G-1: change notification process) is performed.

G-1: Change Notification Processing (1) The customer, the printing company, and the subcontractor
By looking at the list screens displayed on 4, 18, and 22, a property in which a work change has occurred is selected, and an instruction to change the selected property is input. This instruction is input to the terminals 14, 1
This is performed in the format of the change instruction document displayed in steps 8 and 22. In this change instruction form format, a selection instruction input is provided for input contents having a fixed content such as a photo change instruction or a change in the number of copies, and a change content is input as a comment for other items. In addition, it is also possible to input an instruction regarding an urgency, a required contact, and a notification method.

(2) Next, the application server 3
The preliminary notification processing (described later in G-2: preliminary notification processing) and the main notification processing (described in later G-3: main notification processing) are performed by the preliminary notification function 0 and the main notification function. Will be For convenience of explanation, the B printing company (an example of a printing company) refers to the order list screen on the terminal 18 and selects the ordered property “catalog print” corresponding to the change of the customer, and the progress of the ordered property is shown in FIG. It is assumed that the status corresponds to the progress status screen as shown in FIG. This progress screen is displayed on the customer terminal 1
4. When there is a browsing request from the subcontractor terminal 22,
Each can be viewed. In FIG. 28A, the items “ordered property”, “orderer”, “contents of order process”, “requester”, “requester”, “work start date and time” and “work end date and time” are read from the order DB 60. Issued, item "Contact Method"
Is read from the contact master 46, and the item "Scheduled work time" is obtained by calculation using data of "Work start date and time" and "Work end date and time" in the order DB 60, and the item "Execute"
Is obtained by referring to the process-specific DB 58 and the machine-specific schedule DB 78.

G-2: Preliminary Notification Processing The preliminary notification processing is performed as shown in the following (1) to (8) according to the flowchart shown in FIG. (1) When work change request information is generated by an instruction input from the printing company terminal 18 and transmitted to the ASP center 28,
The SP center 28 determines whether or not a contact for notifying the change is specified in the work change request information based on “is a designated contact existing?”. (2) When a contact is specified in (1) above,
The person in charge of the corresponding contact is extracted from the contact master 46 and recorded in the notification management DB 44.

(3) Next, at the ASP center 28,
The printed matter to be changed and the work date and time of the process are searched with reference to the order receiving DB 60, change instruction input information from the printing company, the process-specific DB 58, and the machine-specific schedule DB.
With reference to the progress information from step 78 (the step 1 has been performed, the step 2 is being performed, and the steps 3 to 6 have not been performed), the operation time of the steps after the step currently being performed is calculated.
For example, B printing company refers to the progress screen on the terminal 18 and inputs instruction information corresponding to the change content of the ordered property “catalog print” from the terminal 18, and the change instruction information is displayed for the ordered property “catalog print”. Assuming that it is information for simply adding the work time of the second process of the six processes (all or a part of processes from receiving an order to delivery) by two hours,
First, as shown in FIG. 28B, the work end time of the step 2 is simply extended by 2 hours (the planned work time is also extended by 2 hours), and the work start time and the work end time of the steps 3 to 6 are underlined. The work is scheduled for 2 hours, and the scheduled work time is calculated.

(4) Next, at the ASP center 28,
The scheduled work times of the currently executed process 2 and the unexecuted processes 3 to 6 are calculated, and these calculated values are compared with the standard work times of the corresponding processes in the standard work time table 80, and FIG. As shown in c), the work start date and time and the work end date and time are calculated so that the scheduled work time from step 3 to step 6 that has not been performed matches the standard work time. The calculation of the work start date and time and the work end date and time for the unexecuted process is continued until step 5 where the work end date and time is earlier than the initial work end date and time as shown in FIG.

(5) Next, at the ASP center 28,
“C” of the request destination (outsourcing contractor) of steps 2, 3, 4, and 5 for which at least one of the work start date and time and the work end date and time was calculated
"Company", "Company D", "Company E", and "Company F" are shown in FIG.
As shown in (2), the notification area of the preliminary notification is selected, the person in charge of the selected process is extracted from the contact master 46, and recorded in the notification management DB 44.

(6) Next, at the ASP center 28,
It is determined whether or not the work change request based on the instruction input from the printing company terminal 18 is a fixed change request based on “is a fixed change request?”. When making a standard change request, AS
The P center 28 refers to the change pattern master 82,
The worker in charge of the designated process is extracted, and the notification management DB 44
To record.

(7) Next, at the ASP center 28,
A preliminary notification is made to the worker in charge recorded in the notification management DB 44 in (3), (5), and (6). For example, in the case of (6) above, the outsourcing companies “Company C”, “Company D”, “E
Company and Company F are notified in advance. In particular,
Preliminary notice is given to "Company C" by facsimile transmission to the corresponding facsimile machine, preliminary notice is given to "Company D" by e-mail to the corresponding terminal, and "Company E" is Is i to the corresponding mobile phone
A preliminary notification is made by mode transmission, and a preliminary notification is made to "Company F" by calling a corresponding fixed telephone. Subcontractors "Company C" and "D
"Company", "Company E", and "Company F" can recognize that there is a possibility that the work of the process in charge of themselves may be changed by the corresponding contact device and terminal. In addition, the requesting B printing company can confirm that the contact has received the preliminary notification by confirming the opening of the e-mail by the corresponding terminal, or by the normal end of the call or the reply after the i-mode communication. . Further, the outsourcing contractor of the contact who received the preliminary notification can use the browser of the terminal 22 to use the ASP center 2.
Requesting the user 8 to view the order information in the order DB 60, and viewing the order information makes it possible to confirm the work change details again.

(8) FIG. 30 shows the preliminary notification of (7) on the work change notification management screen. That is, the requesting company A in FIG. 30 corresponds to the ordering company A in FIG. 28A, and the printing company A in charge of the printing process in FIG. Corresponds to any one of the companies. Also, the printing company terminal displaying FIG.
(A) It corresponds to the terminal of B printing company.

G-3: Main Notification Process (1) The process manager of B-Printing Company, the requester, confirms the details of the change and determines whether or not to make the main notification to the contact for the preliminary notification. That is, the process manager of the B printing company uses the browser of the terminal 18 to browse the order information in the order DB 60 to confirm the changed content, and browses the preliminary notification information in the notification management DB 44 to view the preliminary notification. Check the contact information, determine the content of the work change, and determine whether to give this notification. Specifically, the change contents and the preliminary notification range as shown in FIGS. 28C and 28D are checked, and the contact “C
Company, Company D, Company E, Company F to determine whether or not to give this notice. That is, as for the processes 3 and 4, as shown in FIG.
"2 hours" is determined. Then, the work start date and time and the work end date and time of steps 3 and 4 and the work start date and time of step 5 are shown in FIG.
The determination is made as shown in FIG. Information for the work change determined by the process manager is input from the terminal 18 in this manner. At the same time, the terminal 18 also inputs information on whether or not to make this notification as shown in FIG.

(2) Then, on the ASP center 28 side, the information of the work start date and time and the work end date and time determined in (1) as shown in FIG. 29B are stored in a predetermined storage area. Further, information as to whether or not to make a main notification as shown in FIG. 29C is stored in the main notification storage area of the notification management DB 44.

(3) Then, this notification as shown in FIG. 29 (d) is sent to the corresponding terminal 22 and contact device 24 via the communication network 26 by the communication functions of the communication server 32 and the notification server 34. You. That is, this main notification compares the contents of the preliminary notification storage area and the main notification storage area in the notification management DB 44, and when both are notified and when only the latter is notified, it is determined that there is a notification. If the latter is not notified, the preliminary notification is cancelled. Otherwise, no notification is issued. In particular,
“Company C” is notified by facsimile transmission by the facsimile machine 24 (1), “Company D” is notified by e-mail (e-mail) by the terminal 22 (2), and “Company E” is notified. Is notified by i-mode transmission by the mobile phone 24 (3), and "F
The company is notified of the cancellation of the preliminary notification by telephone using the fixed telephone 24 (4). The device form, telephone number, and the like of the notification destination (contact) described above are stored in the contact master 4
6 is obtained.

(4) The contacts “Company C”, “Company D”, and “Company E” that have received the notice in (3) above can recognize that there is a change in the work of the process in charge of themselves. Terminal 22 (1),
Using the browsers 22 (2) and 22 (3), the ASP center 28 is requested to browse the order information in the order DB 60,
By browsing this order information, it is possible to know the contents of the work change. The requesting B printing company is "Company C"
Confirms that the facsimile machine 24 (1) has been normally completed, and confirms that the "company D" has opened the e-mail at the terminal 18, thereby confirming that the "e company"
By confirming the reply after the mode communication, it is possible to confirm that the contacts “Company C”, “Company D”, and “Company E” have each received this notice.

(5) The display screen on the terminal 18 after the main notification in (4) above is represented by a work change notification management screen as shown in FIG. In FIG. 31, the display of the three columns on the right side, “target”, “final notice”, and “confirmation of this notice” indicate that three steps of plate printing, printing, and processing are selected by the process manager as the subject of this notice. Although this notice has been sent to the person in charge of these three processes, it indicates that the printing company A is in an unread state (the processing company A indicates that it has been confirmed).

In the description of the preliminary notices G-1 to G-3 and this notice, for convenience of explanation, the case where a work change instruction is input from the printing company terminal 18 has been described, but the present invention is not limited to this. The same applies to the case where a work change instruction is input from the customer terminal 14 or the contractor terminal 22 instead.

H: Other processing: (1) A contract company (a printing company, a subcontractor, a customer, and the like, which has contracted with the ASP center 28, hereinafter the same) manages its own sales performance and collects gross profit. Can manage.
For example, the printing company may use the terminal 18 for the ASP center 2
8 requests browsing of the sales result information, and the sales totaling DB 7
4 can be browsed. Further, the ASP center 28 can read the standard cost amount of the work unit for each property from the unit price master 84 as information of the sales performance at the time of recording the sales, and can update the gross profit information for each property. Therefore, it is possible to manage the sales performance and the gross profit.

(2) The contract company can manage the order receiving party such as its own order history. For example, a subcontractor
The terminal 22 requests the ASP center 28 to view the order history information, displays the order history information read from the statistics DB 54 in a list, and selects the relevant property from the list to confirm the details. Then, the order history of each property can be confirmed. The contractor requests the ASP center 28 to view the history information for each item at the terminal 22 and displays the history information for each item of the ordered property read from the statistical DB 54 in a list. By selecting the applicable item from among them, the detailed contents can be confirmed, and the history for each item for each ordered property can be confirmed.

(3) The contract company can grasp the progress status of each property, each process, and each work, and can proceed with an accurate work. For example, the outsourcer requests the ASP center 28 to view the progress information at the terminal 22, browses the progress information read from the order receiving DB 60, the workflow DB 66, the process-specific DB 58, and the machine-specific schedule DB 78, and In addition, it is possible to grasp the progress schedule of the order receiving work and to carry out an accurate work.

(4) The contract company can grasp personal information for each person in charge of each process, and can proceed with proper work. For example, the printing company can accumulate and update individual information in an individual schedule management DB (not shown) by inputting detailed work information and progress information of each process from the terminal 18, and Schedule management is possible. For example, by inputting daily report information from the printing company terminal 18, it is stored in the personal schedule management DB,
Be updated. The input daily report information can be referred to by a related department in the printing company via the personal schedule management DB. The operation of the printing company is the same for the subcontractor.

(5) The contract company can grasp the actual operation status for each machine and each factory, can proceed with an accurate operation, and can make a real-time inquiry. For example, the printing company can accumulate and update statistical information in the statistical DB 54 by inputting production status (operating status) information for each machine from the terminal 18. This effect is the same for a subcontractor. Further, a sensor for counting the operation status and a control terminal thereof are attached to the machine, and the printing company terminal 1 is installed.
8 and the outsourcing contractor terminal 22, the operating status information of the machine can be accumulated and updated in the statistics DB 54. Therefore, the printing company and the subcontractor can read and view the operation status information from the statistical DB 54 at the printing company terminal 18 and the subcontractor terminal 22, respectively, and confirm the operation status for each machine and each factory.

(6) The contract company can print in-house forms such as stickers. For example, the printing company reads and refers to predetermined information from the order receiving DB 60 and a form format DB (not shown) at the printing company terminal 18, and
You can print in-house forms such as stickers.

(7) The contracting company can grasp the situation of the general customer, can proceed with accurate work, and can make a real-time inquiry. General customers who do not have a contract with the ASP Center 28 can use the ASP Center 2 via the portal site.
8, you can get the same service as the specific customer. Thus, the printing company can grasp the trends and needs of the estimate request information and the order information of the general customer. That is, when a general customer inputs estimation request information, order information, and the like to the printing company from the terminal 10, the information is transmitted to the ASP center 28, where the estimation request processing and order processing are performed, and the information is stored in the CRM-DB 64. Will be updated. Accordingly, the printing company displays the quote request information and the order information read from the CRM-DB 64 on the terminal 18, and refers to the quote request content, the order content, and the like, and inquires about the usage status of the general customer, The needs and trends of general customers can be grasped. can do.

(8) A catalog distribution service can be provided. The general customer and the specific customer read the catalog information together with the image information from the product master (not shown) at the terminals 10 and 14 and display the catalog information in a list. When a catalog is requested to the printing company by inputting the information, this information is transmitted to the ASP center 28 and stored in the order DB 60 as order information, and is stored in the sales totaling DB 74 as billing information. A
The SP center 28 notifies the contact device 20 of the requested printing company that there is a catalog request from a general customer or a specific customer. Upon receiving the notification, the printing company prints and provides the catalog to the requested general customer or specific customer (for example, mails it).

(9) In the operations of (6) to (8), the CRM-DB 64, the customer DB 40, the log file (not shown), the statistics DB 54, and the personal schedule management D
Information corresponding to each of B is accumulated and updated as performance information.

In the above embodiment, “when a contact to be notified is specified in the work change request information (work change instruction information)”, “when the work change request information is a standard change request”, The case where the preliminary notification is given in all three cases of “when the standard work time table and the change pattern master are used” has been described. However, the present invention is not limited to this case. Any configuration may be used as long as a preliminary notification is given to the person in charge. For example, when a preliminary notification is made in two cases, "when a contact to be notified in the work change request information is specified" and "when a standard work time table and a change pattern master are used". Can also be used.

In the above-described embodiment, when the information for obtaining the preliminary notification is acquired from the printing company terminal, the present notification means sends the main notification of the change to the corresponding terminal, and cancels the preliminary notification from the printing company terminal. Although the configuration in which the corresponding terminal is notified of the cancellation of the preliminary notification when the information is obtained has been described, the present invention is not limited to this. To the terminal that performs the preliminary notification, and when the information that disallows the preliminary notification is obtained from the printing company terminal, the corresponding terminal is notified of the cancellation of the preliminary notification. The present invention can also be used for a configuration in which this notification is issued when information is acquired. In other words, the present invention can also be used in a case where the main notice can be given by the process manager of the printing company irrespective of the preliminary notice.

In the above embodiment, a customer terminal, a customer contact device, a customer contact device,
A printing company terminal and a printing company communication device, a subcontractor terminal and a subcontractor communication device are provided, and a plurality of departments in charge of the printing company (for example, person 1 and 6 in charge of B printer in FIG. 28) send e-mail to corresponding terminals. A work change notice is sent, a certain subcontractor (for example, company D in FIG. 28) is notified of the work change by e-mail to a corresponding terminal, and other subcontractors (for example, companies C, E, and F in FIG. 28) are notified. A case has been described in which a work change notification is sent to a corresponding contact device (for example, a facsimile machine, a mobile phone, or a telephone). However, the present invention is not limited to this. Is omitted and the work change notification is sent by e-mail to the customer terminal, printing company terminal and subcontractor terminal, or customer terminal, printing company terminal, subcontractor terminal For When working change notification only contact devices provided in each it can be utilized. At this time, if the work change notification is performed only to the terminal, the communication device can be omitted. In addition, when the work change notification is performed only to the contact device, faster recognition of the work change notification can be expected.

In the above-described embodiment, the case where the present invention is applied to a printing business management system has been described. However, the present invention is not limited to this, and a computer (server) in this system realizes a predetermined function. The present invention can also be used in a case where the program is used for a program for causing a computer (server) in the system to realize a predetermined function, or in a case where the program is used for a computer-readable storage medium in which a program for realizing a predetermined function is recorded.

In the above embodiment, the customer terminal (for example, 1
0, 14), the printing company terminal (for example, 18), and the outsourcing contractor terminal (for example, 22) have been described as terminals incorporating a browser, but the present invention is not limited to this. The present invention can also be used for a device having software (for example, a PDA (Personal Digital Assistant), a mobile phone).

[0110]

According to a first aspect of the present invention, a printing business management system includes a job ticket information storage unit, a subcontractor selection requirement storage unit, and a subcontractor master, wherein the subcontractor selection unit is a selection requirement determination unit, a subcontractor. An extraction unit, a subcontractor list creation unit, and a subcontractor determination unit are provided, and the corresponding job ticket information is searched by the subcontractor selection information from the printing company terminal, the corresponding subcontractor selection requirement is determined, and the subcontractor master is determined. Extract the corresponding subcontractor, display a list of subcontractors ranked according to the subcontractor selection requirements, and use the subcontractor determination information obtained from the printing company terminal to select the subcontractor that will be the quote request destination from the subcontractor list. The configuration was determined. For this reason, the selection of the outsourcing contractor can be facilitated, and arbitrary selection by the person in charge can be prevented. According to the first aspect of the present invention, the notifying unit further includes a preliminary notifying unit and a main notifying unit, and extracts a process that may be changed by the change request information acquired from the customer terminal or the like, and stores the contact information in the contact master. To the corresponding terminal by referring to, make a main notification of the change when the information that requires the preliminary notification is obtained from the printing company terminal, and obtain a preliminary notification when the information that does not require the preliminary notification is obtained. Notice of cancellation of
The main notification is made when the information for the main notification is obtained regardless of the presence or absence of the preliminary notification. For this reason, when there is a request to change the printed matter from a customer or the like, a preliminary notification of the change can be given to a department that may be changed to speed up work prediction and schedule management, and the printing company can Departments that need to be changed by the work manager will be notified of the change and will be prompted to view the details of the change, and departments that do not need the change will be notified of the cancellation of the change and will stabilize work prediction and schedule management. Can be achieved. Further, it is possible to reduce a time lag that occurs between a change request between a customer and a printing company and between a printing company and a subcontractor and an actual change, thereby improving work efficiency.

According to a second aspect of the present invention, a printing business management system includes a job ticket information storage unit, a subcontractor selection requirement storage unit, and a subcontractor master, wherein the subcontractor selection unit is a selection requirement determination unit and a subcontractor extraction unit. , A subcontractor list creation unit and a subcontractor determination unit, and searches the corresponding job ticket information by the subcontractor selection information from the printing company terminal to determine the corresponding subcontractor selection requirement, and responds from the subcontractor master. Extracts outsourcing companies, displays a list of outsourcing companies ranked according to outsourcing company selection requirements, and uses the outsourcing company determination information obtained from the printing company terminal to determine the outsourcing company to be requested for an estimate from the outsourcing company list. The configuration was adopted.
For this reason, the selection of the outsourcing contractor can be facilitated, and arbitrary selection by the person in charge can be prevented.

According to a third aspect of the present invention, in the printing business management system, a contact master is provided, the server is provided with a notifying unit when the change is made, the notifying unit is provided with a preliminary notifying unit and the present notifying unit, The process that may be changed is extracted from the change request information obtained from the terminal, etc., the preliminary notification of the change is made to the corresponding terminal by referring to the contact information of the contact master, and the preliminary notice is taken from the printing company terminal. When the information is obtained, the main notification of the change is made. The notification is configured. For this reason, when there is a request to change the printed matter from a customer or the like, a preliminary notification of the change can be given to a department that may be changed to speed up work prediction and schedule management, and the printing company can Departments that need to be changed by the work manager will be notified of the change and will be prompted to view the details of the change, and departments that do not need the change will be notified of the cancellation of the change and will stabilize work prediction and schedule management. Can be achieved. Further, it is possible to reduce a time lag that occurs between a change request between a customer and a printing company and between a printing company and a subcontractor and an actual change, thereby improving work efficiency.

According to a fourth aspect of the present invention, in the first or second aspect of the present invention, the subcontractor selection requirement storage section is constituted by a product master, a machine type master, and a statistical information storage section, and the selection requirement determination means is provided with job ticket information. Based on each of the product type information, the first setting information, and the second setting information in the job ticket information retrieved from the storage unit, the product quality,
Since the configuration is such that the information of the machine type and the set outsourcing contractor selection requirements is determined, the outsourcing contractor can be selected based on more rational selection criteria.

According to a fifth aspect of the present invention, in the first or third aspect, a change pattern master, an order information storage unit, a work management information storage unit for each process, a standard work time table, and a notification management information storage unit are provided. When the change request information includes information designating a contact to be notified in the change request information, the notifying means refers to the contact master and stores the corresponding terminal in the notification management information storage unit, and the change request information is a routine. In the case of information for requesting a change, the corresponding terminal is stored in the notification management information storage unit by referring to the change pattern master and the contact master, and the work of the process in which the change has occurred from the order reception information storage unit based on the change request information Retrieve the date and time information, calculate the operation time information on the processes after the process currently being executed by referring to the execution status information in the operation management information storage unit for each process, and use the standard operation time table. Select the process of changing the work in comparison with the corresponding standard work time information, store the corresponding terminal in the notification management information storage unit by referring to the contact information of the contact master, and store the corresponding terminal in the notification management information storage unit. Since the preliminary notification is provided to the stored terminal, a faster preliminary notification can be performed.

According to a sixth aspect of the present invention, there is provided a program for causing a server to function as a subcontractor selecting means at the time of estimating and to function as a notifying means at the time of change. The system includes an extracting unit, a subcontractor list creating unit, and a subcontractor determining unit, and the notifying unit includes a preliminary notifying unit and a main notifying unit. The same effect as that of the invention can be achieved.

The invention according to claim 7 is a program for causing a server to function as a subcontractor selecting means at the time of estimating, wherein the subcontractor selecting means includes selection requirement determining means, subcontractor extracting means, subcontractor list creating means, Since the system includes the outsourcing contractor determining means and operates in the same manner as the second aspect of the invention, the same effect as that of the second aspect of the invention can be achieved.

An eighth aspect of the present invention is a program for causing a server to function as a notifying unit at the time of change, wherein the notifying unit includes a preliminary notifying unit and a main notifying unit. Therefore, the same effect as the third aspect of the invention can be achieved.

According to a ninth aspect of the present invention, in the invention of the sixth or seventh aspect, the subcontractor's selection requirement storage section is constituted by a product master, a machine type master, and a statistical information storage section, and the selection requirement determination means includes a job ticket information. Based on each of the product type information, the first setting information, and the second setting information in the job ticket information retrieved from the storage unit, the product quality,
Since the configuration is such that the information of the machine type and the set outsourcing contractor selection requirement is determined, the outsourcing contractor can be selected based on more rational selection criteria.

According to a tenth aspect of the present invention, in the invention of the sixth or eighth aspect, the preliminary notification means refers to the contact master when the change request information includes information designating the contact to be notified. The corresponding terminal is recorded in the notification management information storage unit, and when the change request information is information requesting a standard change, the corresponding terminal is recorded in the notification management information storage unit by referring to the change pattern master and the contact master. Then, based on the change request information, search the work date / time information of the process in which the change occurred from the order information storage unit, and refer to the execution status information in the process-specific work management information storage unit to execute the process after the process currently being performed. Calculate the work time information related to the terminal, select the process to change the work in comparison with the corresponding standard work time information in the standard work time table, and refer to the contacts in the contact master to correspond to the terminal. Notification management information recorded in the storage unit, since the structure of the pre-notification to the recording in the notification management information storage unit terminal, it is possible to perform a faster pre-notification.

The invention according to claim 11 is the invention according to claims 6, 7, 8,
A computer-readable storage medium on which the program according to claim 9 or 10 is recorded.
The same effect as that of the ninth or tenth invention can be achieved.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a first embodiment of a printing business management system, a program, and a storage medium according to the present invention.

FIG. 2 is a block diagram showing the contents of a data server 38 in FIG.

FIG. 3 is an explanatory diagram showing a method of forming job ticket data in a job ticket DB in FIG. 2;

FIG. 4 is an explanatory diagram showing data contents of a product master 50 in FIG. 2;

FIG. 5 is an explanatory diagram showing data contents of a machine type master 52 in FIG. 2;

FIG. 6 is an explanatory diagram showing data contents of a subcontractor master 56 in FIG. 2;

FIG. 7 is an explanatory diagram showing data contents of a standard work time table in FIG. 2;

8 is an explanatory diagram showing data contents of a change pattern master 82 in FIG.

FIG. 9 is a flowchart showing a flow of processing of the entire system of FIG. 1;

FIG. 10 is a flowchart showing a procedure of a program for causing the application server 30 in FIG. 1 to implement the estimation processing function.

FIG. 11 is a flowchart showing an estimation process of the printing company in FIG. 10;

FIG. 12 is a flowchart illustrating a print design process in FIG. 11;

13 is a flowchart showing a subcontractor selection process in FIG.

14 is a diagram showing a screen on the printing company terminal 18 in FIG. 1 displaying a list of outsourced contractors in FIG. 13;

FIG. 15 is a diagram showing a screen on which a list of subcontractors in the printing process is displayed when the estimation generating process “print” is selected in FIG. 14;

FIG. 16 is a diagram showing a screen displaying a list of outsourced contractors after the rearrangement processing when “rearrangement” is selected in FIG.

FIG. 17 is a diagram showing a screen displaying a list of outsourcing companies after filtering when “Filter” is selected in FIG. 15 or FIG.

FIG. 18 shows “condition change” in FIG. 15, FIG. 16 or FIG.
FIG. 11 is a diagram showing a screen displaying a list after the condition change processing when “!” Is selected.

FIG. 19 is a diagram showing a screen displaying a list of outsourcing contractors after the condition change execution processing when “execute” is selected in FIG. 18;

FIG. 20 is a flowchart showing an outsourcing estimation process in FIG. 11;

FIG. 21 is a flowchart illustrating a procedure of an order receiving program for causing the application server 30 in FIG. 1 to realize an order receiving function.

FIG. 22 is a flowchart showing a procedure of a manufacturing program for causing the application server 30 in FIG. 1 to realize a manufacturing processing function.

FIG. 23 is a flowchart showing a work instruction process in FIG. 22;

24 is a flowchart showing a progress information collecting process in FIG. 22.

FIG. 25 is a flowchart showing a material procurement process in FIG. 22.

26 is a flowchart showing a procedure of a delivery program for causing the application server 30 in FIG. 1 to realize a delivery processing function.

FIG. 27 is a flowchart showing delivery processing in FIG. 26;

FIG. 28 is a flowchart showing a procedure of a payment program for causing the application server 30 in FIG. 1 to realize a payment processing function.

29 is a flowchart showing a procedure of a notification management program for causing the application server 30 in FIG. 1 to realize a notification management processing function.

FIG. 30 is a flowchart showing a preliminary notification process of the change instruction transmission process in FIG. 29;

FIG. 31 is an explanatory diagram showing an operation during the preliminary notification processing of FIG. 30;

FIG. 32 is an explanatory diagram showing a main notification operation by the application server 30 in FIG. 1;

FIG. 33 is a diagram showing a screen displaying a work change notification management list after preliminary notification on the printing company terminal 18 in FIG. 1;

34 is a diagram showing a screen on the printing company terminal 18 in FIG. 1 on which a work change notification management list after this notification is displayed.

[Explanation of symbols]

10 ... General customer terminal, 12 ... General customer contact device,
14 specific customer terminal 16 specific contact device 18 (1) to 18 (n) printing company terminal 20
(1) to 20 (n): Printing company communication device, 22
(1) to 22 (m) ... outsourcing contractor terminal, 24 (1) to 2
4 (m): contractor communication device, 26: communication network, 28: ASP center, 30: application server, 32: communication server, 34: notification server,
38: Data server, 40: Customer DB (database), 42: Job ticket DB, 44: Notification management DB, 46: Contact master, 48: Estimation D by process
B, 50: Product master, 52: Machine type master,
54: statistical DB, 56: subcontractor master, 58: DB by process, 60: order DB, 64: CRM-DB,
66: Workflow DB, 68: Material master, 70:
Material order DB, 72: Material inventory DB, 74: Sales summary DB, 76: Product inventory DB, 78: Machine-specific schedule DB, 80: Standard working time table, 82:
Change pattern master, 84: Unit price master, 86: Estimation pattern file, 88: Estimation DB.

 ──────────────────────────────────────────────────続 き Continued on the front page (72) Inventor ▲ Yoshi ▼ Mine Kadaka 1-6-6 Moto-Akasaka, Minato-ku, Tokyo 2nd Security Building Fujitsu General Co., Ltd. (72) Inventor Akifumi Higashide Tokyo 1-6-6 Moto-Akasaka, Minato-ku Dai-Ichi Zen Building, Fujitsu General Co., Ltd. Fujitsu, Ltd. 4-1-1, Kamidadanaka, Nakahara-ku, Kawasaki-shi, Japan (72) Inventor Katsumi Namiki 1-9-6 Shintomi, Chuo-ku, Tokyo Shintomi 1-chome Building Machida Printing Co., Ltd.

Claims (11)

[Claims] 1. In a printing business management system in which a server is connected to a customer terminal, a printing company terminal, and a subcontractor terminal via a communication network, job ticket information such as a product type of a printed matter and the number of copies is updated. A job ticket information storage unit that stores as much as possible, a subcontractor selection requirement storage unit that stores subcontractor selection requirements such as product quality and machine type in association with job ticket information, and a plurality of subcontractors as subcontractor selection requirements. A subcontractor master stored in association with a contact master storing contact information for each printed matter and each process in association with the customer terminal, the printing company terminal, and the subcontractor terminal is provided. Outsourcing company selection means and notification means at the time of change, wherein the outsourcing company selection means is based on outsourcing company selection information obtained from the printing company terminal. Selection requirement determining means for retrieving the corresponding job ticket information from the job ticket information storage section and determining the corresponding subcontractor selection requirement from the subcontractor selection requirement storage section, and subcontractor selection determined by the selection requirement determination means Based on the subcontractor extraction means for extracting a corresponding subcontractor from the subcontractor master based on the requirements, and the subcontractor extracted by the subcontractor extraction means and the subcontractor extraction means determined by the selection requirement determination means, Subcontractor list creation means for creating information for displaying a list of subcontractor companies ranked for each subcontractor selection requirement, and an estimate from the subcontractor list based on the subcontractor determination information obtained from the printing company terminal Subcontractor determining means for determining a subcontractor to be requested, wherein the notifying means includes the customer terminal, printing company terminal, subcontractor A preliminary notification means for extracting a process that may be changed based on the change request information obtained from any one of the terminals, and making a preliminary notification of the change to the corresponding terminal by referring to the contact information of the contact master; and ,
When the information for the preliminary notification is acquired from the printing company terminal, the main terminal notifies the corresponding terminal of the change, and when the information for disabling the preliminary notification is acquired from the printing company terminal, the corresponding terminal receives the preliminary notification. A management system for a printing business, comprising: a notification unit for notifying cancellation, and notifying the main notification when information indicating that the main notification is obtained irrespective of the presence or absence of the preliminary notification. 2. In a printing business management system in which a server is connected to a customer terminal, a printing company terminal, and a subcontractor terminal via a communication network, job ticket information such as a product type of a printed matter and the number of copies is updated. A job ticket information storage unit that stores as much as possible, a subcontractor selection requirement storage unit that stores subcontractor selection requirements such as product quality and machine type in association with job ticket information, and a plurality of subcontractors as subcontractor selection requirements. The server includes a subcontractor master stored in association with the subcontractor, and the server includes subcontractor selecting means for estimating the job ticket based on the subcontractor selecting information obtained from the printing company terminal. The corresponding job ticket information is retrieved from the information storage unit, and the corresponding subcontractor selection requirement is referred to by referring to the subcontractor selection requirement storage unit. Selection requirement determination means to be specified, subcontractor extraction means for extracting a corresponding subcontractor from the subcontractor master based on the subcontractor selection requirement determined by the selection requirement determination means, and subcontractor determined by the selection requirement determination means A subcontractor list creating means for creating information for displaying a subcontractor list ranked for each subcontractor selection requirement based on the contractor selection requirements and the subcontractor extracted by the subcontractor extraction means, and the printing A management system for a printing business, comprising: a subcontractor determining means for determining a subcontractor to which an estimate is requested from a list of subcontractors based on subcontractor determination information obtained from a company terminal. 3. A printing business management system comprising a server connected to a customer terminal, a printing company terminal and a subcontractor terminal via a communication network, wherein the contact information for each printed material and each process is stored in the customer terminal. A printing company terminal, a contact master stored in association with a subcontractor terminal, the server is provided with a notifying means at the time of change, this notifying means, the customer terminal, printing company terminal, subcontractor terminal Preliminary notification means for extracting a process that may be changed based on the change request information obtained from any of the terminals, making a preliminary notification of the change to the corresponding terminal with reference to the contact information of the contact master, When the information that requires the preliminary notification is obtained from the printing company terminal, the corresponding terminal is notified of the change, and when the information that does not require the preliminary notification is obtained from the printing company terminal, the corresponding terminal is notified of the preliminary notification. Printing industry management system which notifies of cancellation, and characterized by being provided with the present notifying means for this notification when acquiring the information indicating that this notification or without preliminary notification. 4. A subcontractor selection requirement storage unit stores a product master in which a product quality of a printed matter is stored in association with a product type in the job ticket information, and a first setting in which the machine type is stored in the job ticket information. Machine type master stored in association with the information, and statistical information in which preset contractor selection requirements other than the product quality and the machine type are stored in association with the preset second setting information in the job ticket information. A storage unit, wherein the selection requirement determination unit is configured to determine the product master and the machine type based on each of the product type information, the first setting information, and the second setting information in the job ticket information retrieved from the job ticket information storage unit. Product quality from each of the master and statistical information storage units,
3. The printing business management system according to claim 1, wherein information on the machine type and the set outsourcer selection requirement is determined. 5. A change pattern master in which a notification destination process is stored in association with a fixed change content for each printed material and each process, and work date and time information for each process from order receipt to delivery of the printed material for each customer. An order information storage unit that stores updatable information, a work management information storage unit for each process that stores update status information for each printed material and each process, and standard work time information for each printed material and each process. A standard work time table and a notification management information storage unit for storing notification management information are provided, and the preliminary notification unit stores a contact master when information for designating a contact to be notified is included in the change request information. Reference and record the corresponding terminal in the notification management information storage unit,
When the change request information is information for requesting a standard change, the corresponding terminal is recorded in the notification management information storage unit by referring to the change pattern master and the contact master, and the order is received based on the change request information. Retrieve the work date and time information of the process where the change has occurred from the information storage unit, and calculate the operation time information on the processes after the process in which the current operation is being performed with reference to the execution status information of the operation management information storage unit by process,
Select the step of changing the work in comparison with the corresponding standard work time information of the standard work time table, record the corresponding terminal in the notification management information storage unit by referring to the contact of the contact master. 4. The printing business management system according to claim 1, wherein a preliminary notification is sent to a terminal recorded in the notification management information storage unit. 6. A server coupled to a customer terminal, a printing company terminal, and a subcontractor terminal via a communication network to function as a subcontractor selecting means at the time of estimation and as a notifying means at the time of change. The program, wherein the subcontractor selection means searches the job ticket information storage unit for corresponding job ticket information based on the subcontractor selection information obtained from the printing company terminal, and responds from the subcontractor selection requirement storage unit. Selection requirement determination means for determining a subcontractor selection requirement, subcontractor extraction means for extracting a corresponding subcontractor from a subcontractor master based on the subcontractor selection requirement determined by the selection requirement determination means, and the selection requirement determination means Based on the subcontractor selection requirements determined in the above and the subcontractor extracted by the subcontractor extraction means, Outsourcing agent list creation means for creating information for displaying the outsourcing agent list ranked in the order of outsourcing, and outsourcing to be a quote request destination from the outsourcing agent list based on the outsourcing agent determination information obtained from the printing company terminal Outsourcing contractor determining means for determining a trader, wherein the notifying means may change based on change request information obtained from any of the customer terminal, the printing company terminal, and the subcontractor terminal. A preliminary notification means for extracting the preliminary notification of the change to the corresponding terminal by referring to the contact information of the contact master, and changing to the corresponding terminal when the information indicating the preliminary notification is obtained from the printing company terminal. Of this book notice,
When the information that makes the preliminary notification non-obtained from the printing company terminal, the corresponding terminal is notified of the cancellation of the preliminary notification,
A program comprising: a main notification unit for performing main notification when information indicating that main notification is to be performed regardless of the presence or absence of a preliminary notification. 7. A program for causing a server coupled to a customer terminal, a printing company terminal, and a subcontractor terminal via a communication network to function as subcontractor selection means at the time of estimation. Means for retrieving the corresponding job ticket information from the job ticket information storage unit based on the subcontractor selection information obtained from the printing company terminal, and determining the corresponding subcontractor selection requirement from the subcontractor selection requirement storage unit Determination means, subcontractor extraction means for extracting a corresponding subcontractor from the subcontractor master based on the subcontractor selection requirements determined by the selection requirement determination means, subcontractor selection requirements determined by the selection requirement determination means, and Based on the subcontractor extracted by the subcontractor extraction means, a list of subcontractors ranked according to the subcontractor selection requirements is displayed. Outsourcing company list creating means for creating a report, and outsourcing company determining means for determining an outsourcing company to which an estimate is requested from the outsourcing company list based on the outsourcing company determination information obtained from the printing company terminal. A program characterized by becoming. 8. A program for causing a server coupled to a customer terminal, a printing company terminal, and a subcontractor terminal via a communication network to function as a notifying means when a change is made, wherein the notifying means comprises: Based on the change request information obtained from any of the customer terminal, printing company terminal, or subcontractor terminal, extract the process that may be changed based on the change request information, and refer to the contact information in the contact master to change to the corresponding terminal Preliminary notification means for performing preliminary notification of, and, when the information for which preliminary notification is required is obtained from the printing company terminal, a main notification of the change is sent to the corresponding terminal, and information for disabling the preliminary notification from the printing company terminal. When the information is obtained, the corresponding terminal is notified of the cancellation of the preliminary notification, and this information means for performing the main notification is obtained, regardless of the presence or absence of the preliminary notification. Program to butterflies. 9. A subcontractor selection requirement storage unit stores a product master storing a product quality of a printed matter in association with a product type in the job ticket information, and a preset first setting in a job type in the job ticket information. The machine type master stored in association with the information, and the statistical information in which preset requirements for selecting a subcontractor other than the product quality and the machine type are stored in association with the preset second setting information in the job ticket information. A storage unit, wherein the selection requirement determination unit is configured to determine the product master and the machine type based on each of the product type information, the first setting information, and the second setting information in the job ticket information retrieved from the job ticket information storage unit. Product quality from each of the master and statistical information storage units,
8. The program according to claim 6, wherein information of the machine type and the set outsourcer selection requirement is determined. 10. When the change request information includes information designating a contact to be notified, the preliminary notification means refers to the contact master to record the corresponding terminal in the notification management information storage unit, When the change request information is information requesting a standard change, a corresponding terminal is recorded in the notification management information storage unit with reference to a change pattern master and a contact master, and order information is stored based on the change request information. Section to retrieve the work date and time information of the process that has been changed, refer to the execution status information in the work management information storage unit for each process, calculate the work time information for the processes following the process currently being performed, and calculate the standard work time. Select a step of changing the work in comparison with the corresponding standard work time information in the table, record the corresponding terminal in the notification management information storage unit with reference to the contact of the contact master. The notification management information recorded terminal in the storage unit formed by the pre-notification claim 6 or 8, wherein the program. 11. A computer-readable storage medium in which the program according to claim 6, 7, 8, 9 or 10 is recorded.