JP2002016701A - Voice/text conversion service unit for mobile phone - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a voice/text conversion service unit for mobile phones that can assist a user to simply and quickly input a character message to a mobile phone. SOLUTION: The voice/text conversion service unit for mobile phones automatically replies to an incoming phone call of a voice/text conversion request addressed to a telephone number of a public phone network N1 being a service reception window by a mobile phone E, records a voice message of a caller A, uses a voice recognition processing system to convert the voice message into data representing a text, generates a character message (b), generates an electronic mail (c) where the character message (b) is made to its mail text and an electronic mail address (a) obtained by a telephone number A' of the caller A is made to is destination and transmits the electrode mail (c) to an electronic mail network N3. Since the voice recognition processing is performed with the system having high performance installed on a server of a communication enterprise, the voice recognition an be processed in a short time with high accuracy.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a portable telephone for supporting a transmission character message, an address book management function, a personal schedule management function, and the like of an electronic mail function provided in a portable telephone so that the character input work can be reduced. The present invention relates to a voice / text conversion service device for a telephone.

[0002]

2. Description of the Related Art In recent years, portable telephones (PH
S and other mobile communication terminals), many of them have an e-mail function, a browser function for browsing homepage contents such as the Internet, etc., in addition to a voice call function. Its use is drawing attention.

[0003] In other words, while ordinary voice communication is synchronous communication in which communication is performed simultaneously, e-mail allows a member to read a text message stored and delivered to a mail server operated by a communication carrier at any time. As it is an asynchronous communication that exchanges information at staggered times, it is possible to check the contents of the mail arbitrarily according to circumstances, and when a new mail arrives at the mail server, it will be carried from the carrier side Not only can you receive the incoming call notification on your phone, you can also exchange mail with a PC via the Internet, and you can also forward mail delivered to other mail addresses such as for PCs to the mobile phone's mail address. Because mobile phones can send and receive necessary emails at any time without carrying a heavy personal computer, Use of is extremely high.

[0004]

By the way, text messages in e-mail are written in a mixture of katakana and kana and kanji, or written in alphabets in English and Roman letters, but in any case, they are longer than telephone numbers. It becomes a character string.

[0005] Here, the portable telephone is provided with a number key (dial key) for inputting a telephone number as a basic function. Can be easily input with one operation (stroke) using one digit. However, for non-numeric characters, especially non-numeric characters such as alphabets and kana, character-specific keys are placed due to size restrictions on mobile phones. Because it is difficult to do so, the input is made by a combination of a number key and some command keys. In the case of kanji notation, a kana / kanji conversion key is operated while the reading is tentatively displayed by inputting a kana, and the corresponding kanji is selected and confirmed.

For this reason, input of non-numeric characters requires complicated key operations, and the number of operations (number of strokes) required for inputting one character is significantly increased. That is, character input such as a text message using a mobile phone is significantly more complicated and troublesome than inputting a telephone number.

[0007] Therefore, even if the user wants to send an e-mail using a mobile phone, he / she is required to input the text message with kana or kana / kanji or in alphabets because of very complicated operations. This is a factor that makes the mobile phone hesitate to use e-mail transmission.

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and has as its object to provide a portable telephone with a voice / voice support system capable of supporting simple and quick character input. A text conversion service device is provided.

[0009]

Means for Solving the Problems As means for solving the above-mentioned problems, the present invention provides the following means. <First Means> A telephone network connection means for answering an incoming call to a telephone number which is connected to a public telephone network and serving as a service reception desk and obtaining a telephone number of a caller, and a telephone network connection means. Dialogue means for transmitting a pre-recorded guidance voice to a caller who has answered the incoming call and recording a voice message from the caller, and performing voice recognition on the voice message obtained from the caller by the dialogue means Voice recognition means for processing to generate a text message in which the message is represented by text data, e-mail network connection means connected to a predetermined e-mail network and sending an e-mail addressed to an arbitrary e-mail address, Telephone number / mail address conversion means for obtaining a mail address corresponding to the caller's telephone number obtained by the telephone network connection means; The text message of the caller A generated by the voice recognition means is used as the mail body, and the caller A
E-mail sending means for generating an e-mail addressed to the e-mail address obtained by the conversion means based on the telephone number and sending the e-mail to the e-mail address network. / Text conversion service device.

<Second Means> The voice / voice according to claim 1
A text conversion service device, wherein the telephone number / mail address conversion means generates a mail address by editing a numeric string of a telephone number according to a predetermined rule.

<Third Means> The voice / voice according to claim 1
In the text conversion service apparatus, the telephone number / mail address conversion means extracts a mail address from a comparison table recorded by associating the telephone number with the mail address.

<Fourth Means> The voice / voice according to claim 3
A text conversion service apparatus, characterized in that the telephone number / mail address conversion means includes a registration means for associating and recording a telephone number and a mail address presented by a user in the comparison table.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, representative embodiments of the present invention including the above-mentioned solution will be described with reference to the accompanying drawings. FIG. 1 is a functional block diagram showing a configuration of a voice / text conversion service apparatus according to an embodiment of the present invention.

The voice / tequito conversion service device 1 shown in FIG. 1 includes a line I / F (interface) 11, an incoming call response processing unit 12, an input control unit 13, a guidance voice database 14, a voice message recording unit 16, a voice / text. Converter 17, telephone number / mail address converter 18, mail generator 19, e-mail network connection processor 20, network I /
F21 and a functional element such as a telephone number / mail address registration table 22. The main part of such a configuration is realized by firmware and software executed on a computer.

A line I / F (interface) 11 serves as a means for connecting to the public telephone network N1, and responds to a call addressed to a telephone number serving as a service reception desk. Incoming call response processing unit 1
2, together with the input control unit 13, the guidance voice database 14, and the voice message recording unit 16, form an automatic telephone answering dialogue means. The automatic telephone answering dialogue means performs automatic incoming call processing for each call from the portable terminal E connected to the public telephone network N1 via the portable connection network N2, and is automatically notified from the line at the time of the incoming call. The telephone number A 'of the caller A is obtained. At the same time, for a desired text message to be transmitted by e-mail, a guidance voice prompting the caller A to input the voice message is transmitted, and the voice message is recorded by the recording unit 16. That is, the recording of the voice message has the same function as the recording of the message on the answering machine.

The voice / text converter 17 performs voice recognition processing on the recorded voice message, converts the voice message into text data notation of a character string, and generates a character message b. The telephone number / mail address converter 18 obtains a mail address a associated with the telephone number A 'based on the telephone number A'. In the case of the mobile phone E having both functions of an e-mail and a browser, a mail address in which the telephone number of the telephone and the domain name of the communication carrier are combined by a simple rule is often assigned. The carrier can be identified from the telephone number A 'of the calling mobile phone E. Therefore, the mail address a of the caller A
Can be easily obtained by editing and processing the numeric string of the telephone number A ′ according to a predetermined rule.

If the mail address a cannot be obtained from the telephone number A ', the telephone number / mail address registration table 22 is searched. In this registration table 22, telephone numbers and mail addresses are recorded and registered in association with each other. The registration in the table 22 is open to the user and can be performed in advance via a telephone line. The above-described automatic telephone response dialogue means also includes an operation support function for registering the telephone number of the incoming portable telephone E and the mail address in the table 22 in association with each other.

The mail generator 19 creates an electronic mail c having the character message b as the mail text and the mail address a as the destination. The created e-mail c
Is connected to the network I / F by the electronic mail network connection processing unit 20.
The data is transmitted to an electronic mail network (Internet) N3 via the communication network 21.

FIG. 2 is a flowchart showing the operation of the main part of the voice / text conversion service apparatus described above. As shown in the figure, in the above-described apparatus, when there is an incoming call, first, a process of acquiring a telephone number A ′ of a caller is executed, and if the acquisition is successful, the process is performed based on the acquired telephone number A ′. An address conversion process for obtaining an e-mail address a is performed (S1, S2). Here, if the address cannot be obtained only from the acquired telephone number A ', a process of searching the telephone number / mail address registration table 22 for an address corresponding to the acquired telephone number A' is executed (S21). .

If the address conversion process is successful and the mail address a is obtained, a text message that the caller A wants to send by e-mail is obtained by a voice message of the caller A. In order to record, the input support process such as a guidance voice is executed for the caller A to prompt the voice input of the message. When the recording is completed, the voice-inputted message is converted into a text message, a guide voice for replying by e-mail is sent to the caller A, and then the line is disconnected ( S3-S
4).

Then, the recorded voice message is converted into a text data notation of a character string by the voice recognition system of the voice / text converter 17 to generate a character message b based on the voice message (S5), and the address a
When both the character message b and the character message b are prepared, the character message b is described in the text, and an e-mail c having the address a as a destination is created and transmitted to the e-mail network N3 such as the Internet (S6). ).

When the telephone number A 'is obtained, the address is converted, and a voice message is recorded (S1,
S2, S3), a predetermined input support process including a guidance voice and an address search are executed according to each stage (S1).
1, S21, S31). If the input support processing is unsuccessful due to time over or the like, if the search is not successful, or if the re-recording is stopped, a predetermined error processing such as a guidance voice or a line disconnection is performed (S60). And terminate the process forcibly.

As described above, an apparatus including the above-described solving means is configured. According to the apparatus configured as described above, the caller A automatically responds to the voice / text conversion request by the call to the telephone number serving as the service reception desk.
After the voice message is recorded and converted into a text message b in text data notation format, an e-mail c with the text message b as the text is automatically sent to the caller A who has requested the text message b. Can be sent. Then, the caller A who has received the e-mail c confirms the correctness of the character message b on the browser display screen opened for browsing the e-mail c, and there is no error conversion. For example, by simply inputting a legitimate mail address of a desired transmission destination, the character message b can be immediately transmitted by e-mail as it is. Alternatively, if there is only a slight erroneous conversion in the text message b, the text message b can be transmitted immediately with a simple correction.

Thus, the user of the portable telephone E can call the telephone number of the reception service window without performing a complicated character input operation for the character message b to be transmitted by e-mail, and By simply inputting the text of the text of the text message, the text message b which has been converted into text / text can be easily obtained, and the e-mail can be easily transmitted without any trouble. In addition, since voice / text conversion is performed by an extremely high-performance voice recognition processing system placed on a server operated by a telecommunications carrier, voice messages can be accurately converted to text messages mixed with kana-kanji in a short time. .

As described above, in the above-described apparatus, in response to the voice / text conversion request of the voice message from the mobile phone E, the text message can be accurately and efficiently converted and provided in a short time to assist. Thus, transmission of an electronic mail by the mobile phone E can be easily and quickly performed without forcing a complicated character input operation.

In the above-described embodiment,
Although the case where the invention is applied to the input support of a text message in an e-mail is illustrated, the voice / text conversion service device of the present invention is not limited to the above-mentioned e-mail, but may be, for example, an address book management function, a personal schedule management function, a memo pad The present invention can be applied to all kinds of functions that require character input such as those provided in a mobile phone.

[0027]

As described above, according to the voice / text conversion service apparatus of the present invention, a voice / text conversion request of a voice message by a telephone is automatically answered and received.
Converts the recorded voice message of the caller into a character string or message in text data with high accuracy in a short time, and converts the e-mail with the text into the text based on the telephone number of the caller who made the request. It can be transmitted to an e-mail address obtained from an e-mail network such as the Internet. This allows the caller to obtain a desired character string or message without having to perform complicated character input operations,
E-mail can be sent easily and quickly, or it can be registered in an address book, entered in a schedule management table, written in a memo pad, etc. It is possible to provide useful input support for the function.

[Brief description of the drawings]

FIG. 1 is a functional block diagram illustrating a configuration of a voice / text conversion service device according to the present invention.

FIG. 2 is a flowchart showing an operation outline of a main part of the voice / text conversion service device according to the present invention.

[Explanation of symbols]

 Reference Signs List 1 voice / text conversion service device 11 line I / F (interface) 12 incoming call response processing unit 13 input control unit 14 guidance voice database 16 voice message recording unit 17 voice / text conversion unit 18 telephone number / mail address conversion unit 19 mail generation Unit 20 E-mail network connection processing unit 21 Net I / F 22 Phone number / mail address registration table A Phone number a Address b Text message c Email

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Claims (4)

[Claims] 1. A telephone network connection means for receiving an incoming call for a call addressed to a telephone number serving as a service reception desk connected to a public telephone network and acquiring a telephone number of a caller. Dialogue means for transmitting a pre-recorded guidance voice to the caller who has answered the incoming call and recording a voice message from the caller; and voice recognition processing of the voice message obtained from the caller by the dialogue means. Voice recognition means for generating a text message in which the message is described in text data; e-mail network connection means connected to a predetermined e-mail network for sending an e-mail addressed to an arbitrary e-mail address; Telephone number / mail address conversion means for obtaining a mail address corresponding to the caller's telephone number obtained by the network connection means; The text message of the caller A generated by the voice recognition means is used as the mail text, and an e-mail addressed to the mail address obtained by the conversion means is generated based on the telephone number of the caller A, and the electronic mail is generated. A voice / text conversion service device for mobile phones, comprising: a mail sending means for sending to a mail address network. 2. The voice / text conversion service device according to claim 1, wherein the telephone number / mail address conversion means generates a mail address by editing a numeric string of the telephone number according to a predetermined rule. It is characterized by doing. 3. The voice / text conversion service apparatus according to claim 1, wherein said telephone number / mail address conversion means converts a mail address from a comparison table recorded by associating a telephone number with a mail address. It is characterized by being withdrawn. 4. The voice / text conversion service apparatus according to claim 3, wherein the telephone number and the mail address presented by the user to the comparison table in the telephone number / mail address conversion means are associated with each other. It is characterized by having a registration means for recording.