JP2001222312A - Work instruction / results management system - Google Patents

Abstract

(57) [Summary] [Problem] It is possible to accurately reorganize a schedule and evaluate the performance of a worker based on work performance. A means for transmitting / receiving an e-mail between a central management device on the manager side and a wireless terminal carried by the worker, and a delivery date reply to the worker based on a work schedule created on the manager side A system that exchanges requests, delivery date responses from workers, work instructions to workers, work start and work completion from workers by e-mail.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for performing work instructions and performance management at a production site or a distribution site such as a factory.

[0002]

2. Description of the Related Art Conventionally, a method of exchanging work instructions in a document has a problem that it takes a long time to form a form, and it takes time and effort to distribute and manage the form.
In JP-A-134392, a mailbox is assigned to each of a plurality of clients, a work request is transmitted to a request destination mailbox by e-mail, and a job is processed at a terminal of a client that has received the job request. A business progress management method for managing the progress of the business and notifying the client of the requester is proposed.

[0003]

However, the above-mentioned conventional system is a system applicable to office work in which a client and a client are connected by a personal computer terminal. It is difficult to give a work instruction to a client (operator) who moves freely inside and outside. Also, in the above system, performance management is performed by notifying the client of tasks not performed as planned from the worker side, but the ability of each worker is not evaluated, and The problem is that the work plan cannot be changed due to the above.

The present invention has been made to solve the above-mentioned conventional problems, and allows a worker to carry a radio terminal to exchange a work instruction, a delivery date reply, a work start, and a work completion by e-mail so that a schedule can be accurately determined. It is an object of the present invention to provide a work instruction / results management system which can be reorganized and can evaluate the performance of a worker based on the work results.

[0005]

In order to achieve the above object, a work instruction / results management system according to claim 1 of the present invention comprises a central management device on the manager side and a wireless terminal carried by the worker. Request for delivery date reply to worker, delivery date reply from worker, work instruction to worker, work from worker, based on means for sending and receiving e-mail between users and work schedule created by administrator The start and the work completion are exchanged by e-mail, and the invention according to claim 2 is characterized in that, in claim 1, the work schedule is reorganized based on a delivery date reply mail from the worker. The invention according to claim 3 is characterized in that, in claim 1 or 2, the capability coefficient of the worker is corrected based on a work completion mail from the worker.

[0006]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a system configuration diagram showing an embodiment of a work instruction / results management system according to the present invention.

The central management device 1 is installed in a management section in a factory, for example, and an e-mail server 3, a site management terminal 4 installed at a plurality of sites, and a wireless control terminal 5 are connected via a network, The terminal 5 is connected to a wireless terminal such as a mobile phone 6 or a premises PHS 7 carried by all the workers, and via the e-mail server 3 between the central management device 1 and the site management terminal 4 and the wireless terminals 6 and 7. It is configured to be able to send and receive e-mail.

The central management device 1 creates a work schedule using a program of a scheduling system, gives a work instruction to the worker based on various data stored in the storage device 2, and performs a work from the worker. The system is configured to manage the results using the program of the results management system based on the completion report.

In the storage device 2, an operator No, an operator name,
E-mail address, worker master storing ability coefficient, product code, routing, routing master storing process No., process code, process name, process master storing standard time, work instruction No., worker No., process Work instruction file storing code, scheduled start date and time, scheduled delivery date, work instruction No., worker N
o, a work result file storing work start date and time and work completion date and time are stored.

FIG. 2 is a diagram for explaining an example of the above-mentioned routing (job) and steps. For example, job A
Step 1 (Lathe), Step 2 (Drilling Machine), Step 1 (Lathe)
Are performed in this order, and job B is executed in step 2 and step 3 (2
The operation is performed in the order of step 1, step 3, and step 2 for job C.
The standard time stored in the process master is the time required to produce a unit product in each process, and the capacity factor stored in the worker master is (actual working time) / (standard Time).

FIG. 3 is a view for explaining the processing flow of the system of FIG. 1, and FIG. 4 is a view showing the contents of an e-mail to be transmitted. First, in step S1, the central management device 1
A work schedule is created, and a delivery date reply request is transmitted by e-mail to the site management terminal 4 and the mobile phone 6 or the premises PHS 7 carried by each worker based on the delivery date of the created schedule (step). S2). As shown in FIG. 4, the delivery date reply request mail includes a worker No., a worker email address, a work instruction number, a process code, a process name, a scheduled start date and time, and a scheduled delivery date.

Next, in step S3, the worker sends a work instruction No., an acceptance flag, and a reply delivery date as a delivery date reply mail. On the manager's side, the work schedule is reorganized based on each worker's response, and the delivery date response request and the delivery date response e-mail are sent and received again.
A work instruction e-mail in which the confirmed delivery date and the like are input is transmitted. At this time, notes and the like accompanying the work may be attached as necessary. If the start is not performed even after the expiration of the schedule, the e-mail of the dunning instruction is transmitted to the worker in step S6.

If the worker has started the work, a work start mail in which the work instruction No. and the started flag are inputted from the worker is transmitted to the manager in step S7. In this case, the start time uses the time stamp of the electronic mail, and the worker ID (identification) uses the mail address. When the worker has completed the work, the work completion mail in which the work instruction No. and the work completion flag have been input from the worker is transmitted to the manager in step S8. In this case, the completion time uses the time stamp of the e-mail, and the worker ID (identification) uses the mail address.

On the administrator side, steps S9 and S1
At 0, the progress status of the results with respect to the plan is displayed on the screen, the results of each worker are totaled and managed, and at step S11, the capacity coefficient for each worker and the standard time data for each process are corrected. Then, the standard time data and the capacity coefficient corrected in step S12 are fed back to the creation of the work schedule, and the performance of each worker is evaluated based on the capacity coefficient corrected in step S13.

[0015]

As is apparent from the above description, according to the present invention, the work instruction, the delivery date response, the work start, and the work completion are exchanged with the wireless terminal carried by the worker by e-mail. In addition to being able to accurately reorganize the schedule according to the response of the delivery date to the work instruction, the work performance can be evaluated based on the work performance, and this can be fed back to the next schedule creation. . In addition, since the response and adjustment of the delivery date to the work instruction can be managed on an individual basis, work management based on a contract relationship in which responsibility is clearly defined using email can be performed.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram showing an embodiment of a work instruction / results management system according to the present invention.

FIG. 2 is a diagram for explaining an example of a routing (job) and a process in FIG. 1;

FIG. 3 is a diagram for explaining a processing flow of the system in FIG. 1;

FIG. 4 is a diagram showing the contents of an e-mail transmitted in FIG.

Claims (3)

[Claims] An electronic mail is transmitted and received between a central management device on the manager side and a wireless terminal carried by the worker. Request a delivery date response, answer a delivery date from a worker,
A work instruction / results management system characterized by exchanging work instructions to workers, work start and completion of work from workers by e-mail. 2. The work instruction / results management system according to claim 1, wherein a work schedule is reorganized based on a delivery date reply mail from said worker. 3. The work instruction / results management system according to claim 1, wherein the capability coefficient of the worker is corrected based on a work completion mail from the worker.