JP2000247064A - Receipt - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable careful customer control by constitute the point indication column of a receipt of a newly aquired point column and a target arrival point column indicating the balance of target arrival points being differentiated from a purchase total amount of the customer up to now. SOLUTION: A card number column 21 is disposed below the purchase detail column 19 of a receipt 11, and the number of a card used for purchase of goods by a customer is described. In addition a point indication column 23 is disposed below the card number column 21, and provided on the point indication column 23 are a newly aquired point column 25 having newly aquired points entered in accordance with the purchase total amount of this time and a target arrival point column 27 (a balance) entered by subtracting the newly aquired points from the target arrival points differentiated per customer on the basis of the purchase total amount the customer has made sofar. In this manner, the customer can easily confirm the value of his receivable value from the description of the point indication column 23 and a balance of points to be achieved for a target arrival.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] 1. Field of the Invention [0002] The present invention relates to a receipt received when purchasing a product at a department store, a retail store, or the like, or receiving a service such as automobile repair or insurance contract.

[0002]

2. Description of the Related Art Many systems have been adopted in which payment is made using a card when purchasing a product or receiving a service. In particular, department stores, chained retail stores, credit stores, etc. issue their own cards,
The company intends to prevent liquidation of customers and secure them through its own card. Also, by using the company card, customer information such as what kind of product the customer purchased and when can be collected in detail, and customer needs such as what kind of product the customer wants can be grasped appropriately.

[0003] For that purpose, it is necessary to have customers use their cards as continuously as possible. Therefore,
By providing services such as discounting and providing prizes according to the purchase amount, customers are motivated to use the card continuously.

[0004] In such a case, it has heretofore been customary to provide a discount or a prize according to the purchase price of the product by providing a stamp-like service score ticket called a blue chip or a green stamp every time the product is purchased. It is done by handing over. The customer sticks the given point ticket on a predetermined backing paper and keeps it. When a certain number of points are collected, the customer can receive a discount or a premium service in exchange for the point.

[0005] As described above, in the conventional system, a point ticket corresponding to the purchase amount is given every time a purchase is made, so that the point ticket is easily lost, and the point ticket must be stuck on a predetermined mount and stored. It was a heavy burden on customers. Therefore, even if a score ticket is given, few customers continuously collect the points, and the precious service has not been sufficiently effective in fixing the customers.

On the other hand, Japanese Patent Application Laid-Open No. 55-28176 describes a technique in which service points are recorded on a receipt, and the receipt is used instead of a point ticket.
According to this technique, even if the purchase amount is large, only one receipt is required, so that there is an advantage that it is simpler than the case of a point ticket. However, receipts for each purchase must be kept without loss, which is still troublesome for customers. Further, since the points described for each receipt are different, the total value of the service points is not known, and the value of the service that can be enjoyed is not known.

On the other hand, Japanese Patent Application Laid-Open No. 58-149561 and Japanese Utility Model Publication No. 4-18868 describe a technique of printing the total value of service points on a coupon and receipt. According to this technique, the customer does not need to total the service points, which is convenient. The customer only needs to bring a coupon / receipt in which the cumulative value is described, instead of keeping the mount with the point ticket attached.

[0008]

However, in these prior arts, only a point column 1 having a current point column 2 and a total point column 3 for displaying the total points is provided as shown in FIG. It can be used only as a standard voucher with simply added points.

[0009] Therefore, there is a problem that it is not possible to provide a service in consideration of the customer's purchase results, and it is difficult to perform more detailed customer management.

[0010] The present invention is to solve the above-mentioned problems of the prior art, and is based on each customer's cumulative total of purchases up to a differentiated target point (for example, can be exchanged for a $ 500 cash voucher). By displaying the target (cash voucher) reaching point remaining, the objective is to differentiate according to the customer's purchase performance and to provide a receipt that can execute more detailed customer management.

[0011]

That is, a receipt according to the present invention has a store name column in which the name of the store that issued the receipt is described, a ticket issuing time column in which the ticket issuing time is indicated, and each product purchased this time. Has a purchase name column in which the purchase amount of each product is described, a total column in which the total purchase amount obtained by adding the purchase amounts is described, and a change amount column in which the change amount is described. The current point is subtracted from the purchase amount details column, the current point column in which the current point according to the total purchase amount is described, and the target attainment point differentiated for each customer based on the customer's cumulative purchase so far. A point display field having a target attainment point (remaining) field described therein and a card number field in which the number of a card used for purchasing the product is described.

Therefore, according to the receipt of the present invention,
The point display field of the receipt is composed of the current point field and the target point field that displays the remaining target points that have been differentiated from the customer's total purchases so far. Differentiating according to the purchase results of each customer Can be
It is now possible to provide receipts that allow more detailed customer management.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A preferred embodiment of a receipt according to the present invention and a receipt issuing system for the receipt will be described in detail with reference to the accompanying drawings. In the following description, "commodity" includes "receiving service."

FIG. 1 shows an embodiment of a receipt according to the present invention. Various description columns as shown in FIG. 1 are arranged on the receipt 11 of this embodiment, and predetermined items are described in each of the columns.

At the top, a store name column 13 in which the name of the store issuing the receipt is described is arranged. In the store name column 13, the name of the store that issued the receipt 11 is described. In this embodiment, "XX department store" is described.

Below the store name column 13, a receipt ticket number column 1
5 and a ticket issue time column 17 in which the ticket issue time when the receipt 11 is issued are arranged. In the receipt ticket number column 15, a number for specifying the receipt 11 is described. For example, the number may be determined in the order of receipt issuance, or may be combined with the cashier number. In this embodiment, N
o. 00xy.

The ticket issue time column 17 describes the time when the receipt 11 was issued. It is desirable to describe the date and time. In this embodiment, it is described as "2000: 11:20".

The receipt ticket number field 15 and the ticket issue time field 17
Below, is a purchase amount statement column 19. In the purchase price specification column 19, a product name column 19a describing a product name (including a product code) of each purchased product, a purchase price column 19b describing a purchase price (including a quantity) of each product, A total column 19c describing the total purchase amount obtained by summing the purchase amounts,
A deposit amount column 19d describing the deposit amount and a change amount column 19e describing the change amount are provided.

In this embodiment, the product number "001" and "grape" are purchased for "1,500" yen, the product number "003" and "peach" are purchased for "800" yen,
Product number "005", "strawberry" to "500"
I purchased the yen, purchased the product with the product number "007", purchased "Melon" for "2,000" yen, purchased the product with the product number "009", and purchased the product "Grapefruit" for "1,500". The purchase amount is “5,400” yen, the deposit amount is “5,500” yen, and the change amount is “100” yen.

Below the purchase price specification column 19, a card number column 21 is arranged. The card number column 21 describes the number of the card used when the customer purchased the product. The card number is arbitrarily determined to identify the customer, and in this embodiment, “0000-0000”
ABCD-12 ".

Below the card number column 21, a point display column 23 is arranged. The point display field 23 fulfills a cash voucher exchange function, which is a function of the receipt 11 of this embodiment. That is, the point display column 23 includes a current point column 25 in which the current point according to the total purchase amount of the current time is described, and a current point from the target attainment point differentiated for each customer based on the customer's cumulative purchase so far. , A target reaching point (remaining) column 27 is provided. The points allocated by the total purchase amount are usually 1/100, but may be 1/300, for example. In this example, the point this time is 17 points,
The remaining 283 points obtained by subtracting the current point 17 points from the previous target points are described in the target point column 27.

As described above, according to this embodiment, the customer can know the details of the product purchase from the description in the purchase price description column 19 as in the past, and can receive the service from the description in the point display column 23. Discounts, gifts, etc.)
Value and the remaining points for reaching the goal.

At the same time, differentiation can be made for each customer according to the customer's purchase results so far, and more detailed customer management can be performed. For example, the receipt 11 of this embodiment is for Mr. A, and Mr. A has 300 points as the target attainment points in accordance with the good purchase results so far. Mr. B has reached the target at 500 points according to the purchase results so far. As described above, it is possible to finely differentiate customers, and it is possible to provide effective services for fixing customers.

Next, a receipt issuing system for issuing a receipt according to this embodiment will be described. The receipt ticket issuing system of this embodiment is a POS system using a magnetic card, an IC card, or the like as a customer card.

First, FIG. 2 shows an outline of a system for managing the entire POS terminal device. Each server is connected to a host computer. The journal management PC 31 is for extracting various weekly data. The customer management server 32 receives the transfer of the member master data and the sales data, and can perform sales trends and analysis from the purchase history of the customer. The PLU server 33 receives the transfer of the product master data and the supplier master data, and performs PLU management and order management. Further, the CAFIS server 34 transmits and receives the credit data coming from the POS terminal device, transmits and receives the card data to and from the CAFIS center, confirms the card data, and uses the credit management PC 35 to execute the CAFIS server.
Inquiry and printing of form.

FIG. 3 shows a host computer 36, which transfers various data to the above servers and point servers. In this embodiment: Accounts Payable Supplier Master 2. Customer master 3. Employee / foreign trade employee master Installment master 5. 5. Daily / Budget File by Product Number Data such as product budgets and performance files for each person in charge are managed. In addition to the above, other data is supplied from the supplier in the form of F / D or the like.

FIG. 4 shows an outline of the point server 37.
The point server 37 responds to the data of the host computer, for example, as follows. Supplier master, 2. 2. Point master and member master 3. Employee master 4. Installment file; 5. Daily / Budget file by part number In addition to building a master monthly budget file for each person in charge of foreign sales, a flash report can be created as needed.

The client PC 38 sorts the product master data for each copy to create a master, and the POS terminal 3
Numeral 9 updates the sales amount and the point master sequentially.

First, a first customer is issued a magnetic card, an IC card, or the like to be presented at the time of visiting the store and to purchase the product. A number for identifying the customer is recorded on this magnetic card, IC card, or the like.

When a customer purchases a product, the customer presents the card at a cash register. The presented card is a POS terminal device 3 also having a card writing function as shown in FIG.
9 is inserted. The POS terminal device 39 is connected to a point server 37 provided in each store. The POS terminal 39 reads the card number and the previous target point from the inserted card 40, and inquires the customer management server 32 and the point server 37.

Next, with the card 40 inserted in the POS terminal device 39, the details of the purchase this time are input. The input to the POS terminal device 39 may be performed by using a barcode automatic reading device, by depressing a dedicated key, or by manually inputting a product code. After inputting the purchase details, when the total key is pressed down, the POS terminal 3
9 calculates the total purchase price. Subsequently, the change amount is calculated by inputting the deposit amount.

The point server 37 connected to the POS terminal device 39 calculates the current point in accordance with the current purchase amount, subtracts the current point from the previously read target arrival point up to the previous time, and obtains a new target arrival. Calculate points. This new target point is recorded on the card 40 using the writing function of the POS terminal device 39, and stored in the customer management server 32 and the point server 37 connected to the POS terminal device 39.

Thereafter, the POS terminal device 39 prints necessary items in each column of the receipt, and the printed receipt is cut off from the POS terminal device 39 and handed to the customer.

As shown in FIG. 6, the points can be redeemed only by presenting the card 40 at the cash register. The target point is obtained from the point server 37 by the card number and returned to a cash voucher (for example, [1000 yen]). Then, the target achievement point is updated by subtracting the amount returned to the cash voucher.

[0035]

According to the receipt of the present invention, the amount of spark generation during driving of the receipt is greatly reduced.
It is now possible to provide receipts with dramatically improved durability.

[Brief description of the drawings]

FIG. 1 is a top view showing an embodiment of a receipt according to the present invention.

FIG. 2 shows a POS for issuing a receipt according to the present invention.
It is a figure showing the outline of the system which manages the whole terminal unit.

FIG. 3 is a diagram illustrating a host computer.

FIG. 4 is a diagram showing an outline of a point server.

FIG. 5 is a diagram illustrating an example of issuing points in a POS terminal device.

FIG. 6 is a diagram illustrating an example of redeeming points in a POS terminal device.

FIG. 7 is a top view showing an example of a conventional receipt.

[Explanation of symbols]

 11 Receipt 13 Store name field 15 Receipt issue number field 17 Ticket issue time field 19 Purchase details field 19a Product name field 19b Purchase price field 19c Total field 19d Deposit amount field 19e Money amount field 21 Card number field 23 Point display field 25 This time Point column 27 Target point column 31 Journal management PC 32 Customer management server 33 PLU server 34 CAFIS server 35 Credit management PC 36 Host computer 37 Point server 38 Client PC 39 POS terminal device 40 Card

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[Procedure amendment]

[Submission date] March 5, 1999 (1999.3.5)

[Procedure amendment 1]

[Document name to be amended] Statement

[Correction target item name] 0013

[Correction method] Change

[Correction contents]

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A preferred embodiment of a receipt according to the present invention and a receipt issuing system for the receipt will be described in detail with reference to the accompanying drawings. In the following description, "product" means "receiving service"
Including.

[Procedure amendment 2]

[Document name to be amended] Statement

[Correction target item name] 0016

[Correction method] Change

[Correction contents]

Below the store name column 13, a receipt ticket number column 1
5 and a ticket issue time column 17 in which the ticket issue time when the receipt 11 is issued are arranged. In the receipt ticket number column 15, a number for specifying the receipt 11 is described. For example, the number may be determined in the order of receipt issuance, or may be combined with the cashier number. In this embodiment, "No. 00xy" is described.

[Procedure amendment 3]

[Document name to be amended] Statement

[Correction target item name] 0030

[Correction method] Change

[Correction contents]

When a customer purchases a product, the customer presents the card at a cash register. The presented card is inserted into the POS terminal 39 as shown in FIG. The POS terminal device 39 is connected to a point server 37 provided in each store. The POS terminal device 39 reads the card number from the inserted card 40 and inquires the customer management server 32 and the point server 37.

[Procedure amendment 4]

[Document name to be amended] Statement

[Correction target item name] 0032

[Correction method] Change

[Correction contents]

The point server 37 connected to the POS terminal device 39 calculates the current point in accordance with the current purchase amount, and subtracts the current point from the previous target point stored in the point server 37, Calculate new target points. The new target point is stored in the customer management server 32 and the point server 37 connected to the POS terminal device 39.

[Procedure amendment 5]

[Document name to be amended] Statement

[Correction target item name] 0034

[Correction method] Change

[Correction contents]

As shown in FIG. 6, the points can be redeemed only by presenting the card 40 at the cash register. The target point is obtained from the point server 37 by the card number and is returned to a cash voucher (for example, "1000 yen"). Then, the target achievement point is updated by subtracting the amount returned to the cash voucher.

Claims (1)

[Claims] 1. A store name column in which the name of the store that issued the receipt is described, a ticket issue time column in which the ticket issue time when the receipt is issued, a product name column of each product purchased this time, and a purchase for each product A purchase amount column in which the amount is described, a total column in which the total purchase amount obtained by adding the purchase amounts is described, a purchase amount description column having a change amount column in which the change amount is described, and This time point column in which the corresponding current point is described, and the target arrival point (remaining) column in which the current point is subtracted from the target arrival point differentiated for each customer based on the customer's cumulative purchase so far and described And a card number column in which the number of the card used for purchasing the product is described.