DE102008023917A1 - Method for digital number drawing - Google Patents

Abstract

The invention consists essentially in the fact that a number drawing to the organization of waiting without loss of functionality is significantly more flexible that logs a respective waiting, stating a unique identification number and a waiting destination by mobile phone at a number-drawing server that the mobile phone of the respective At regular intervals, the waiting number of the numbering server is sent to the numbering server, and the numbering server queries an up-to-date status update that the numbering server uses the current position of the person waiting to determine whether it is possible for the numbering server to make the next appointment maintains its geographical distance and that further waiting people advance, if its geographical distance is too large.

Description

The The invention relates to a method in which by electronic means a place in a queue is determined.

So far will the problem, for. In an authority, by dragging numbers regulated at a central issuing office. The number indicates the place in the queue and on a display becomes the last one displayed number.

The The object underlying the invention is now a method to specify the numbering of the digital numbering system, in which the numbers are drawn is made significantly more flexible without losing functionality. To solve the organization of the waiting in hospitals, authorities, administration etc. is important is that the waiting is organized so that among the waiting no doubt about their position in the queue and arise The position can not be changed by the initiative of the waiting, that all currently waiting in queue waiting for the services of the administration or authority want to avail and not provisionally reserved several seats and thus ensure the predictability for all participants and that the waiting people are also on site as soon as they arrive in turn.

These The object is achieved by the Characteristics of claim 1 solved. The further claims relate preferred embodiments of the method according to the invention, computer programs to carry out the method according to the invention for a Mobile phone and for a service computer (server) and a service computer with a such computer program.

The The invention essentially consists in drawing numbers to organize people waiting without any loss of functionality becomes much more flexible that a respective Waiter under Specification of a unique identification number and a waiting target by mobile phone at a numbering server logs that the Mobile phone of the respective waiting person at certain intervals Numbering server transmits its current position and from the numbering server queries a current status update that the numbering server With the help of the current position of the person waiting it determines if it at all possible is that this the next Deadline due to its geographical distance and that advance more waiting, if its geographical distance is too large.

The Invention combines location-based and non-location-related services such that only for Such process steps require physical proximity for which this is necessary from the point of view of the overall process. The numbering process in itself requires geographical proximity to the destination when the waiting the number draws, whereby by the spatial proximity interest documents or the probability increases is that logged in users actually appear on their appointment becomes. The condition of the initial Close to An expression of interest is optional also through a deposit system possible. The physical proximity becomes relevant again only when the person waiting is called should; the nearer then he is the target, the higher is the probability that he is actually on the current date appears.

The Invention is described below with reference to an illustrated in the drawings embodiment explained in more detail. there shows

1 a scenario explaining the registration,

2 a scenario explaining the status information and

3 a scenario explaining the position update.

1 Fig. 11 shows a terminal T, a service computer S and Waiting W1, W2 and W3, here referred to as a numbering server, with mobile telephones, which are shown in the form of mobile telephones. Under mobile phone is generally understood in the application a mobile terminal. The three waiters log on with their mobile phones, for example via GPRS, at the numbering server, stating a unique ID, for example a telephone number, the waiting destination, for example the registration office, and the current position. In most cases, it will not be necessary for the user to enter this data himself, for example, they can be independently determined by the telephone and the current cell ID. A queue is now organized on the server, registering only those users who are physically or geographically close to the destination. Alternatively, such users may draw numbers that are willing to deposit a deposit to guarantee their timely appearance.

In 2 is also a terminal T, a numbering server S and the three waiting W1, .., W3 represented in the form of mobile phones. Via the terminal T, the number-drawing server S is notified either by an authorized person or by a machine that the next person waiting is at the turn. The number-dialing clients running on the mobile phones receive This information is in the same status update that you poll on a regular basis. The Watenden or clients are, for example, with a message "Come in", informed that it is their turn. Accordingly, they are informed, for example, with a message "warning" about that they will soon be their turn or, for example, with a message "advanced", informed that they have advanced only in the queue.

In 3 is again a terminal T, a numbering server S and, by way of example, the waiting W1, ..., W3 shown. Each time a status update is sent to the numbering server S, the waiting parties or clients also send their current position. If a client moves away from the wait target for more than a specified distance, or if it no longer logs in with status update requests, it will be removed from the queue. In this way, the queue can be kept up-to-date at all times.

The Client software that everyone needs can be from a centralized server Website can be downloaded and used for all authorities and offices of a service provider be equal.

optional The system can also be extended to include the queue client with an additional Device coupled that will be the priority of the waiting person, d. H. influences its position in the queue. An example is a hospital or doctor's scenario, where the client is paired with a vital signs monitor.

In addition exists the possibility, Waiting with the system to locate, since the position is constantly up to date is held. This too is for the hospital scenario relevant. If you renounce the dynamic Prioritization can be the digital system with the conventional System can be integrated so that the numbers are both virtual and can also be pulled real. Prerequisite here is only that the machine where the Numbers are drawn, also in contact with the server, so that these numbers are also managed in the same queue can.

Finally is also optional combination with a classic appointment system possible. Gaps in the dates can filled up with numbers of people waiting. It could be the well-known Position of the waiting and appointment owners are used to the Failure of appointments early compensate and respond dynamically to delays.

Claims (8)

Method of digital number drawing, in which a respective waiting person (W1 ... W3) by specifying a unique Identification number and a waiting destination by mobile phone at a Service computer (S) logs, in which the mobile phone of the respective Waiting at certain intervals the service computer (S) transmitted its current position and the service computer (S) a current status update queries and in which the service computer (S) using the current The position of the waiting person determines whether it is even possible for him to do so next Deadline due to its geographical distance and that advance more waiting, if its geographical distance is too large. The method of claim 1, wherein each of Waiting also stating his current position at the service computer (S) logs. The method of claim 1, wherein the respective Waiting also stating dates for a deposit payment Service computer (S) logs. Method according to one of the preceding claims, in the service computer (S) using the time since the last Query the status update to see if this is the next appointment probably no longer wants to perceive and more waiting in the queue of the service computer (S) advance, if this period exceeds a certain value. Method according to one of the preceding claims, in also the vitality parameter transmitted to the service computer (S) and those waiting in the vicinity critical vitality parameters in the queue of the service computer (S). Computer program for a mobile phone to carry out the Method according to one of the preceding claims. Computer program for a service computer (S) for execution the method according to any one of the preceding claims. Service computer (s) with a stored computer program to carry out the method according to any one of the preceding claims.