CN113762682A

CN113762682A - Order processing method, device, equipment, readable storage medium and system

Info

Publication number: CN113762682A
Application number: CN202011293178.1A
Authority: CN
Inventors: 杨文祥; 王琨; 陈猛; 马惠娟
Original assignee: Beijing Jingdong Zhenshi Information Technology Co Ltd
Current assignee: Beijing Jingdong Zhenshi Information Technology Co Ltd
Priority date: 2020-11-18
Filing date: 2020-11-18
Publication date: 2021-12-07

Abstract

The application provides an order processing method, an order processing device, order processing equipment, a readable storage medium and an order processing system, which relate to the warehousing technology, and the scheme comprises the following steps: acquiring prepared article information corresponding to the order, and marking the order as an abnormal order if the order comprises the whole bin missing article according to the order information and the prepared article information of the order; determining the processing sequence of the abnormal orders according to the order information of the abnormal orders; and processing the abnormal orders according to the processing sequence. According to the scheme, the abnormal orders including the full-bin missing articles in the orders can be identified, the abnormal orders are sequenced according to the respective characteristics of the abnormal orders, and then the abnormal orders are processed in sequence, so that equipment resources and management resources can be released as soon as possible, and the production efficiency of a warehouse is improved.

Description

Order processing method, device, equipment, readable storage medium and system

Technical Field

The present disclosure relates to warehousing technologies, and in particular, to an order processing method, apparatus, device, readable storage medium, and system.

Background

Currently, with the rapid development of electronic commerce, more and more users shop online. Meanwhile, along with the improvement of the requirement of the user on failure of commodity delivery, the order processing efficiency in the warehouse is higher and higher.

Items required for an order are typically stored in a warehouse, however, there may be instances when the order is processed in which the items are sold in their entirety, resulting in the absence of an item in the warehouse.

Under the condition, the orders lacking the articles occupy equipment resources or warehouse management resources, so that the overall capacity in the warehouse is influenced, the order processing efficiency is influenced, and the user experience is influenced.

Disclosure of Invention

The disclosure provides an order processing method, an order processing device, an order processing apparatus, a readable storage medium and an order processing system, which are used for solving the problem of low order processing efficiency in the prior art

A first aspect of the present disclosure provides an order processing method, including:

acquiring prepared article information corresponding to an order, and marking the order as an abnormal order if the order comprises a full-bin missing article according to the order information of the order and the prepared article information;

determining the processing sequence of the abnormal orders according to the order information of the abnormal orders;

and processing the abnormal order according to the processing sequence.

Another aspect of the present disclosure is to provide an order processing apparatus including:

the marking module is used for acquiring the prepared article information corresponding to the order, and marking the order as an abnormal order if the order comprises the full-bin missing article according to the order information of the order and the prepared article information;

the sorting module is used for determining the processing sequence of the abnormal orders according to the order information of the abnormal orders;

and the processing module is used for processing the abnormal order according to the processing sequence.

Still another aspect of the present disclosure is to provide an order processing apparatus including:

a memory;

a processor; and

a computer program;

wherein the computer program is stored in the memory and configured to be executed by the processor to implement the order processing method as described in the first aspect above.

Yet another aspect of the present disclosure is to provide a computer readable storage medium having stored thereon a computer program for execution by a processor to implement the order processing method as described in the first aspect above.

Yet another aspect of the present disclosure is to provide an order processing system including:

the acquisition unit is used for acquiring the information of the prepared articles corresponding to the orders;

the processing unit is used for marking the order as an abnormal order if the order comprises the full-bin missing goods according to the order information of the order and the prepared goods information; determining the processing sequence of the abnormal orders according to the order information of the abnormal orders; and processing the abnormal order according to the processing sequence.

The order processing method, the order processing device, the order processing equipment, the readable storage medium and the order processing system have the technical effects that:

the order processing method, the order processing device, the order processing equipment, the readable storage medium and the order processing system comprise: acquiring prepared article information corresponding to the order, and marking the order as an abnormal order if the order comprises the whole bin missing article according to the order information and the prepared article information of the order; determining the processing sequence of the abnormal orders according to the order information of the abnormal orders; and processing the abnormal orders according to the processing sequence. According to the scheme, the abnormal orders including the full-bin missing articles in the orders can be identified, the abnormal orders are sequenced according to the respective characteristics of the abnormal orders, and then the abnormal orders are processed in sequence, so that equipment resources and management resources can be released as soon as possible, and the production efficiency of a warehouse is improved.

Drawings

Fig. 1 is a schematic diagram of a warehousing automatic import and automatic distribution system according to an exemplary embodiment of the present application;

FIG. 2 is a flow chart illustrating an order processing method according to an exemplary embodiment of the present application;

FIG. 3 is a flow chart illustrating an order processing method according to an exemplary embodiment of the present application;

FIG. 4 is a diagram illustrating a review form according to an exemplary embodiment of the present application;

FIG. 5 is a block diagram of an order processing apparatus according to an exemplary embodiment of the present application;

fig. 6 is a block diagram of an order processing apparatus according to another exemplary embodiment of the present application;

fig. 7 is a block diagram of an order processing apparatus according to an exemplary embodiment of the present application.

Detailed Description

In an electronic commerce application scene, articles purchased by a user are directly delivered from a warehouse, and then delivered to the user through logistics transfer and other processes. After the user places an order on the e-commerce platform, the order is sent to the warehouse side, and the warehouse prepares the items included in the order.

In order to improve the efficiency of preparing the articles in the warehouse, the warehouse automatic leading-in and automatic separating system can be arranged in the warehouse, and the articles are separated by the warehouse automatic leading-in and automatic separating system, so that the processing efficiency of orders can be improved.

Fig. 1 is a schematic diagram of a warehousing automatic import and automatic distribution system according to an exemplary embodiment of the present application.

As shown in fig. 1, the warehousing automatic import and automatic sorting system includes a picking unit container input port 11, a picking unit container import line 12, a plurality of picking unit container import chutes 13, a plurality of import platforms 14, a plurality of image recognition instruments 15, a plurality of sorting carts 16, a plurality of chute ports 17, a plurality of abnormal chute ports 18, a plurality of review platforms 19, a packing platform 20, and a parcel conveying line 21.

The picking unit container drop port 11 is a position where a picker drops a unit container filled with a material. The system can merge or split orders to generate picking tasks, then the picking tasks are dispatched to picking personnel, the picking personnel can pick items in the warehouse through the picking robots and put the items in the unit containers, and after all the items included in the picking tasks are picked in the unit containers, the unit containers filled with the items can be thrown into the unit container throwing ports.

A picking unit container introduction line 12 for automatically moving the unit containers along the introduction line into a picking unit container introduction chute 13, wherein the picking unit container introduction line 12 and the picking unit container introduction chute 13 are both at a certain inclination angle and are located at a lower position in the direction of introducing an operator.

The lead-in station 14 is located between the lead-in chute 13 and the dispensing trolley 16 for the location of unit containers and items. After the unit container is introduced into the introduction chute 13, it can be slid to the introduction table 14. The import operator may disassemble the unit containers at the import station 14 and remove the items from them.

The image recognition instrument 15 is placed above the distribution trolleys 16, one image recognition instrument 15 is arranged behind each import platform 14, and one image recognition instrument 15 needs to be arranged in front of the first import platform 14. The import operator can put the article taken out of the unit container in front of the image recognition instrument 15, scan the article through the image recognition instrument 15, and can also put the scanned article into the distribution trolley 16, and realize the distribution of the article through the distribution trolley 16.

A plurality of slideway ports 17 are arranged at the corresponding tail end positions of the sub-sowing trolleys 16, and a plurality of slideway ports 17 correspond to a rechecking table 19; the abnormal slideway port 18 is arranged at one side of the slideway port 17; the separating and sowing trolley 16 automatically separates and broadcasts the articles to the corresponding slide way opening 17, and the rechecking personnel places the articles on the rechecking grid opening position corresponding to the rechecking platform 19 according to the positioning position.

The packing platform 20 is arranged opposite to the rechecking platform 19, when the rechecked order is finished, all articles of the order are packed by a packing staff, the packed order is placed on a package conveying line, and the packed order is conveyed to the tail end to carry out subsequent operation.

In the process of processing the order by the automatic warehousing import and automatic sorting system, a series of operations such as sorting, import, sorting, rechecking and the like are required, and in the operation links, the condition of article missing is likely to occur. For example, when picking, the order is found to be missing and the item is not in the full warehouse, and when rechecking, the order is found to be missing and the item is not in the full warehouse. Failure to process orders including full bin missing items in a timely manner may result in the orders occupying equipment resources or warehouse management resources.

According to the scheme, the prepared article information corresponding to the order is collected, if the fact that the order comprises the full-bin missing articles is determined according to the order information and the prepared article information, the order is considered to be an abnormal order, the abnormal order is sequenced according to the information of the abnormal order, and the abnormal order is processed based on the sequencing, so that equipment resources and management resources occupied by the abnormal order are released in time.

Fig. 2 is a flowchart illustrating an order processing method according to an exemplary embodiment of the present application.

As shown in fig. 2, the order processing method provided by the present application includes:

step 201, acquiring prepared article information corresponding to an order, and marking the order as an abnormal order if the order comprises a full-bin missing article according to the order information and the prepared article information of the order.

The method provided by the application can be executed by an electronic device with computing capability, such as a computer. The computer may act as a server, providing services for processing orders. The server may be a single computer or a plurality of computers connected to each other, and in this case, the server may be, for example, a distributed server, a cluster server, or the like.

In particular, the electronic device may be connected to devices within the warehouse, for example, via a network connection, via a data line connection. For example, if a warehouse is provided with the warehouse automatic import and automatic distribution system as shown in fig. 1, the electronic device may be connected to the system, for example, to each device in the system.

Further, if the preparation of the order item in the warehouse includes multiple links, for example, operations including picking, importing, separating, and reviewing, the method provided by this embodiment may be applied to any link.

In actual application, the server can collect the prepared article information corresponding to the order through the equipment in the warehouse.

For example, when picking items, a picking order may be issued by the server to the hand-held end of the picker, which picking order may include items belonging to at least one order. The picker may pick items according to the picking order and scan the picked items using the handheld end. In this case, the server may collect information about the prepared items corresponding to the order form through the handheld terminal of the order picker.

If the order is split into multiple picking tasks, it can be determined whether there are full-bin missing items in the order after the picking tasks are performed.

For another example, in the importing link, an importing person may place an article with a prepared order in front of the image acquisition device, and acquire article information corresponding to the order through the image acquisition device.

The acquired prepared article information may be information such as article name, category, identification, and the like. For example, each item in a warehouse may have a unique identification, which may be, for example, a bar code, a two-dimensional code, or the like. Information about the item may be obtained by scanning the unique identifier of the prepared item. For example, the scanning device may send the scanned unique identifier to the server, which identifies the prepared item information.

Specifically, whether the order includes the full-bin missing goods can be determined according to the order information and the prepared goods information.

Further, order information may also be obtained, for example, the prepared article may be placed in a container bound to the order identifier, and the order identifier to which the article in the container belongs may be determined by scanning the container identifier, so as to obtain the order information. For another example, when an item is picked, the picked item identifier may be bound to the order identifier to which the item belongs, so that the order to which the item belongs may be determined by scanning the item, and order information may be obtained.

In practical application, the order information includes all item information, for example, one order includes item a, item B, and item C. Whether the full-bin missing article is included can be determined according to the article information included in the order information and the prepared article information corresponding to the order.

The article information included in the order information and the prepared article information can be compared, if the missing article exists, the inventory information of the warehouse can be inquired, whether the missing article exists in the warehouse or not is further determined, and if the missing article does not exist in the warehouse, the missing article can be regarded as the full-warehouse missing article.

Specifically, it may be determined whether there is a missing item in the order by comparing item information included in the order information with the prepared item information, if so, an additional picking task may be triggered, and if the picking of the missing item fails, the missing item may be considered as a full-bin missing item.

Further, if there is a full bin of missing articles in the order, the order cannot be processed in time, resulting in the order occupying equipment resources or management resources. For example, in the review process, it is found that there is a full bin of missing items in the order (for example, an item in a prepared order falls off during distribution), which may cause the order to occupy the review grid for a long time. Therefore, the order can be marked as an abnormal order, and the abnormal order can be processed in time.

In practical application, each order may have an abnormal identifier, for example, the default value of the abnormal identifier is 0 or default, and when it is determined that the order includes a full bin of missing items, the abnormal identifier of the order may be modified to 1, so that the order is labeled by the abnormal identifier.

Step 202, determining the processing sequence of the abnormal orders according to the order information of the abnormal orders.

And step 203, processing the abnormal order according to the processing sequence.

When the number of orders to be processed by the warehouse is large, the number of abnormal orders is large, so that the processing sequence of the abnormal orders can be determined, and the abnormal orders are processed according to the processing sequence.

Specifically, when abnormal orders are sorted, some sort rules may be set, for example, orders with earlier dispatch time are sorted earlier, orders with earlier order pickup time are sorted earlier, and abnormal orders with fewer unprocessed articles are sorted earlier, so that the orders are processed preferentially, and the orders can be processed as soon as possible.

Furthermore, by sequencing the abnormal orders, the abnormal orders with urgent time can be preferentially processed, the abnormal orders with short processing time can be preferentially processed, the equipment resources and the management resources can be released as soon as possible, and the production efficiency of the warehouse is improved.

In actual application, the abnormal order may be processed according to the determined processing sequence, for example, the abnormal order may be returned to the rack. The shelf returning processing refers to that the abnormal order is temporarily moved to a storage shelf and then is subjected to subsequent processing. For example, the server may send an instruction to the exception order handling robot to control the exception order handling robot to move the container corresponding to the exception order to the storage shelf.

The method provided by the embodiment is used for processing orders, and is executed by equipment provided with the method provided by the embodiment, and the equipment is generally realized in a hardware and/or software mode.

The order processing method provided by the embodiment of the application comprises the steps of collecting prepared article information corresponding to an order, and if the order is determined to comprise a full-bin missing article according to the order information and the prepared article information of the order, marking the order as an abnormal order; determining the processing sequence of the abnormal orders according to the order information of the abnormal orders; and processing the abnormal orders according to the processing sequence. According to the method provided by the embodiment of the application, the abnormal orders including the full-bin missing articles in the orders can be identified, the abnormal orders are sequenced according to the respective characteristics of the abnormal orders, and then the abnormal orders are processed in sequence, so that equipment resources and management resources can be released as soon as possible, and the production efficiency of a warehouse is improved.

Fig. 3 is a flowchart illustrating an order processing method according to an exemplary embodiment of the present application.

As shown in fig. 3, the order processing method provided by the present application includes:

step 301A, selecting a prepared article corresponding to an order according to order information to obtain prepared article information; if it is determined that there is a missing item when an item is picked based on order information, additional picking of the missing item in the warehouse is triggered.

Step 301B, acquiring a container identifier of the container, acquiring an identifier of a prepared article loaded in the container, and determining whether the article is missing in the container according to the container identifier and the identifier of the prepared article; if the missing articles in the container are determined, triggering to additionally pick the missing articles in the warehouse; the order information comprises a container identifier bound with the order, wherein the container is used for loading the prepared goods of the order.

Step 301C, acquiring the information of the prepared articles of the order when the order is rechecked; and when the prepared article corresponding to the order is rechecked according to the order information, if the missing article is determined to exist, triggering to additionally pick the missing article in the warehouse.

In practical application, the prepared article information of an order can be collected through equipment in a warehouse, wherein the prepared article information refers to information of articles prepared for one order. For example, the identifier of the prepared item may be scanned, and the prepared item information may be collected.

The server can compare the order information with the prepared article information to further determine the missing article of the order. The order information may include all the item information in the order, and may be compared with the prepared item information to determine the missing items.

Specifically, for example, during the item picking process, the picker may control the robot to pick items in the order on the shelves. For example, a picking task may be issued according to order information, a picker may pick an item according to the picking task, the picked item is a prepared item of the order, and then the prepared item information is obtained, and the prepared item information may also be sent to a server for executing the method of the present application, so that the server obtains the prepared item information.

In one embodiment, the picked prepared item may be scanned by the picker or robot using an image recognition instrument to obtain information about the prepared item.

Furthermore, if the missing item is found when the item is picked according to the order information, the picking person reports the missing item to the server, and further triggers the task of additionally picking the missing item in the warehouse. After the items in the order are picked, the items which are not picked and failed can be reported to the server, and the server which is used for executing the method of the application can further obtain the information of the prepared items.

In practical application, in a link of importing an article, the container identifier of the container may be scanned, the identifier of a prepared article loaded in the container may also be scanned, and the scanned information may be sent to a server for executing the method of the present application by a scanning device, so that the server obtains the information of the prepared article.

In the picking stage, the order and the container can be determined to have a binding relationship, and the container and the prepared item loaded in the container can be determined to have a binding relationship. For example, when determining to pick an item of an order, the identifier of a container may be scanned to bind the two relationships, and the identifier of the container may be written into the order information. After an item is picked, the item's identification may be scanned and the picked item placed in a receptacle, thereby allowing a binding relationship between the receptacle and the item loaded therein.

Specifically, when the article is imported, the container identifier may be scanned, so that the server obtains all article information loaded in the container, scans the article in the container again, obtains the article information actually loaded in the container, and compares the all article information with the article information actually loaded, thereby determining whether the article is missing in the container. For example, scanning the container identifier obtains 10 pieces of item information, and scanning the actual loaded items in the container obtains 9 pieces of item information, so that it can be determined that the container lacks one item. The missing item may be additionally picked.

Furthermore, in the step of reviewing the order, the information of the prepared articles of the order can be collected. For example, all the prepared item information corresponding to one order may be scanned, and the prepared item information may be sent to the server. The server may review the order according to the order information and the prepared article information, and specifically may determine whether the prepared article includes all articles in the order. If the prepared item does not include all items in the order, then a missing item is deemed to exist, which may trigger additional picking of the missing item within the warehouse. For example, an article may be left in a corner before reaching the review station, resulting in the article not being reviewed.

Step 302, if picking fails, determining that the order includes a full bin missing item, and marking the order as an abnormal order.

If, in either link, it is determined that there is a missing item, the server may trigger a task to pick the missing item in the warehouse. If the missing item is picked, it is placed in a unit container together with other items of the order, and other processing flows are continued.

If the missing item is found not to exist during picking in the warehouse, a picking failure message can be reported to the server. For example, if the picking robot does not find the missing item in the warehouse, a message of picking failure may be reported to the server. For another example, when the picker controls the robot to pick the missing item, if the missing item is not found in the warehouse, the picker may control the handheld terminal to report a picking failure message to the server.

If the server determines that an order includes a missing item and issues a picking order and receives a picking failure message for the picking order, it may be determined that the order includes a full bin of missing items.

Optionally, the server may also mark the missing item as a full bin missing item.

If the server determines that an order includes a full bin of missing items, the order is marked as an abnormal order.

Optionally, the unit container in which the item is placed may also be bound to the order. The unit container 1 is bound with the order 1, when the unit container is imported, an import operator can use the equipment to scan the unit container 1 and then scan the articles in the unit container 1, and after the articles in the unit container 1 are scanned, the server can determine whether the missing articles exist in the articles.

Optionally, the order trolley for the separate sowing can also be bound with the order. For example, if the items A, B, C in the order 1 are all placed in the distribution trolley 1 for distribution, the correspondence between the distribution trolley 1 and the order 1 may be recorded. The sub-sowing trolley 1 can convey the articles to a rechecking area, and rechecking operation is carried out by rechecking operators. After the items in the distribution trolley bound to the order are processed, it may be determined whether the order has a missing item, for example, after the items in the distribution trolley 1 are processed, it may be determined whether the order 1 has a missing item.

Step 303, if the abnormal order is bound with the rechecking grid, controlling the lighting of the rechecking grid bound with the abnormal order to light a lamp color corresponding to the abnormal order.

Wherein, the rechecking grid is a grid for placing the article when the article in the order is rechecked.

Fig. 4 is a diagram illustrating a review form according to an exemplary embodiment of the present application.

As shown in fig. 4, a plurality of review boxes 41 are provided in the order review area. When preparing items in an order, a portion of the items may arrive at the review area first. For example, after the separating and spreading cart transports a part of the article to the rechecking area, the rechecking operator may scan the article using the rechecking device.

If the order to which the item belongs does not have a binding notch, a rechecking notch can be allocated for the order. At this point, the order may be bound to the review form. The rechecking device can display a grid identifier to prompt the rechecking operator to place the article in the grid.

If the order to which the article belongs is bound with the grid, the rechecking device can directly display the grid mark and prompt the rechecking operator to place the article in the grid.

A warning light 42 may be provided on each review compartment 41. If an order is marked as an abnormal order and a rechecking grid is bound, the prompting lamp 42 on the rechecking grid 41 bound with the order can be controlled to light a lamp color corresponding to the order abnormality, such as a yellow lamp.

Optionally, if the rechecking grid is lighted up by the light color corresponding to the abnormal order, the operator may move the order of the rechecking grid to the storage rack.

And 304, responding to the operation of acquiring the recheck grid mark and the abnormal order container mark, and removing the binding relationship between the abnormal order and the recheck grid.

The abnormal order container is used for placing prepared articles corresponding to the abnormal orders.

Specifically, when the abnormal order lamp of the review form is turned on, the operator can place the article in the review form into the abnormal order container.

Further, the operator can scan the rechecking grid mark and the abnormal order container mark by using the handheld terminal, and then transfer the order from the rechecking grid to the abnormal order container.

In practical application, after the handheld end sends the rechecking grid mark and the abnormal order grid mark to the server, the server can release the binding relationship between the abnormal order and the rechecking grid, so that the rechecking grid occupied by the abnormal order is released.

The server can also bind the abnormal order and the abnormal order container, so as to record the information that the order is transferred to the abnormal order container.

Step 305, if the abnormal order is not bound with the rechecking grid, binding the abnormal order and the available abnormal grid; and controlling the abnormal grid to light an indicator lamp corresponding to the order abnormality.

The abnormal grid is used for placing the items in the abnormal order.

Specifically, after an order is marked as an abnormal order, if it is determined that the order does not have a recheck slot bound, an abnormal slot may also be bound for the order.

Furthermore, the server can record information of a plurality of abnormal slots, can select an available idle abnormal slot from the information, and binds an abnormal slot for the abnormal order.

In practical application, the articles in the abnormal order can be controlled to move to the area where the abnormal cell is located, for example, the conveyor belt can be controlled to convey the articles to the area where the abnormal cell is located.

The abnormal order operator can scan the arriving article by using the equipment, and the abnormal lattice corresponding to the article can be displayed in the equipment. For example, order information is bound to the article, and abnormal order information corresponding to the article can be obtained by scanning the article, so that a corresponding abnormal cell is determined.

Specifically, the abnormal grid bound with the abnormal order lights an indicator lamp corresponding to the order abnormality. Such as by illuminating a yellow light indicating that an abnormal order has been placed in the compartment.

And step 306, responding to the operation of acquiring the abnormal grid mark and the abnormal order container mark, and removing the binding relationship between the abnormal order and the abnormal grid.

Specifically, when the abnormal order lamp of the abnormal cell is turned on, the operator can place the article in the abnormal cell into the abnormal order container.

Further, the operator can scan the abnormal grid mark and the abnormal order container mark by using the handheld terminal, and then transfer the order from the abnormal grid to the abnormal order container.

In practical application, after the handheld end sends the abnormal grid mark and the abnormal order grid mark to the server, the server can release the binding relationship between the abnormal order and the abnormal grid, so that the abnormal grid occupied by the abnormal order is released.

And 307, determining the full-bin missing articles corresponding to the abnormal orders according to the order information of the abnormal orders.

Specifically, the full bin missing items included in the abnormal order can be determined according to the order information of the abnormal order. For example, if it is determined that there is a full-warehouse missing item in the order according to the prepared item information and the order information of the order, the full-warehouse missing item may be marked.

For example, each item in the order may include a review difference flag, where the default value of the flag may be 0 or default, and if it is determined that the item therein is a full-bin missing item, the review difference of the item may be set to a preset value, such as 1.

The full-bin missing article can be determined to be included in the order information of the abnormal order according to the rechecking difference identification bits of each article.

And 308, grouping the abnormal orders according to the full-bin missing articles, and sequencing the abnormal orders in each group according to a preset rule.

Further, the abnormal orders may be grouped according to the full bin missing items, for example, orders with the same full bin missing items may be grouped into the same group. When the article is replenished, the order group corresponding to the article can be processed, so that a batch of abnormal orders can be processed in a centralized manner, and the adverse effect of the abnormal orders on the generation efficiency of the warehouse is reduced.

In practical application, a preset rule can be set for sequencing a plurality of orders. The abnormal orders in the group can be sorted by the preset rule, and when the full-bin missing articles are supplemented, the abnormal orders in the group can be processed according to the determined sequence.

And 309, performing frame returning operation on the abnormal orders according to the processing sequence.

The server can issue the shelf returning tasks of the abnormal orders according to the determined processing sequence of the abnormal orders, and then the staff can move the articles of the abnormal orders to the storage shelf from the grid.

Optionally, the method provided by the present application may further include:

step 310, determining a normal order comprising a full bin of missing goods according to the order information of the received orders; wherein normal orders are not marked as abnormal orders.

If the full bin missing article is determined in the order, other normal orders which are not marked as abnormal orders can be processed according to the full bin missing article. For example, the article a in the warehouse is shipped, and thereafter, the article a is included in the order 1 received in the warehouse, and when the order 1 is processed, it can be determined that the article a is a full-bin missing article. When order 2, which includes item a, is again received in the warehouse, it is already known that item a therein is a full bin missing item, and therefore, order 2 may be determined as a normal order including a full bin missing item.

And 311, acquiring order information of the normal order, determining that the target order of the full-bin missing item is not started to be picked according to the order information, and canceling the picking task of the full-bin missing item of the target order.

Specifically, order information of a normal order including the full bin missing goods may be acquired, and specifically, picking information corresponding to the order may be acquired.

Further, target orders that do not begin picking full bins of missing items may be determined from the picking information. For example, it may be determined from the picking information that the target order has not issued a picking order, in which case the normal order may be determined directly as the target order. For another example, if a normal order has issued a picking task, the execution information of the picking task may be obtained, and it is determined whether to pick the missing items in the whole bin, and if not, the normal order may be determined as the target order.

In practical application, the picking task of the full-bin missing articles of the target order can be cancelled, so that the processing procedures of the full-bin missing articles are reduced, for example, the procedures of picking, importing, separating and rechecking are reduced, and the production efficiency of the warehouse is improved.

And step 312, arranging the target order before other normal orders, determining the processing sequence of other normal orders according to a preset rule, and processing the normal orders according to the processing sequence.

The target orders of the picking tasks with the total-bin missing items deducted are ranked before other normal orders, so that when the normal orders are processed, the target orders of the picking tasks with the total-bin missing items deducted are processed preferentially, and the order processing efficiency is improved.

Specifically, other normal orders may be arranged behind the target order, the other normal orders may be sorted according to a preset rule, and the normal orders may be processed according to a processing order. When normal orders are processed according to the processing sequence, the target orders of the picking tasks except the whole bin of the missing articles are processed first, and then other normal orders are processed.

In actual application, the normal orders can be processed according to a preset normal processing flow. For example, the items in the orders are selected, imported, distributed, and rechecked according to a preset flow.

The abnormal orders or the normal orders can be sequenced according to preset rules, and the processing sequence of the orders is determined.

Further, the preset rule may include:

and determining a processing batch corresponding to the order according to the order information, and sequencing the order according to the time sequence of the processing batch. Order information can be obtained, and therefore a processing batch corresponding to the order is obtained. In the production of the warehouse, the orders can be processed in batches. When the orders are sorted, the orders can be sorted according to the front and back of the processing batch, and the orders are sorted more forward the processing batch is.

And/or determining the order type corresponding to the order according to the order information, and sequencing the order according to the priority of the order type. Order information can be obtained, and therefore the order type corresponding to the order is obtained. The priority levels for different order types may be different, such as a higher priority for an order than for a general order. The orders can be sorted according to the priority, and the higher the priority is, the higher the order is.

And/or determining order receiving time corresponding to the order according to the order information, and sequencing the order according to the order receiving time. The order receiving time of the orders can be obtained according to the order information, the orders can be sorted according to the order receiving time, and the orders with the earlier order receiving time are sorted more in front.

And/or determining the number of the items which are not pre-distributed and correspond to the order according to the order information, and sequencing the order according to the number of the items which are not pre-distributed; the preparation of the items in the order includes a pre-distribution process. If the order processing includes a pre-distribution flow, the number of the items which are not pre-distributed in the order can be determined according to the order information, and the order can be sequenced according to the number of the items which are not pre-distributed. The fewer items are not pre-dispensed, the more advanced the order. The smaller the number of the items which are not pre-distributed is, the fewer the items which are left in the order and need to be processed are, so that the time for completing the processing of the order is shorter, and the order is processed preferentially, and the occupied resources are released as soon as possible.

In an alternative embodiment, each item in the order information has a corresponding identifier for the pre-distribution amount, the distributed amount, and the review difference. If the articles in the order are determined to be full-bin missing articles, the pre-distribution amount of the full-bin missing articles in the order can be set to be a first preset value, the distributed amount of the full-bin missing articles in the order is set to be a second preset value, and the composite difference of the full-bin missing articles in the order is set to be a third preset value.

The specific values of the first preset value, the second preset value and the third preset value can be set according to requirements, and can be different or different. For example, if there is a full bin missing item i in the order j, the pre-spread amount YFij of i may be set to 1, the spread amount FBij of i may be set to 1, and the composite difference FCij of i may be set to 1.

If the step of acquiring the prepared article information corresponding to the order is executed when the article is imported, the method provided by the application further comprises the following steps:

and setting the pre-distribution amount corresponding to the prepared item in the order as a first preset value, thereby marking that the item is subjected to pre-distribution.

Wherein the article introduction is the introduction of an article into the article conveyor.

If the step of collecting the prepared item information corresponding to the order is executed during item distribution, the method further comprises the following steps:

and setting the distributed amount corresponding to the prepared article in the order as a second preset value, thereby marking that the prepared distribution of the article is completed.

Wherein, the article is separated to the rechecking station.

Specifically, FCij is 1, which represents that the item i in the order j is marked as a rechecking difference, that is, the number of rechecking differences is 1; FCij ═ 0, which means that the item i in the order j is not marked as a rechecking difference, i.e. the number of rechecking differences is 0; YFij is 1, which represents that the item i in the order j has already finished the pre-distribution, that is, the pre-distribution amount is 1; YFij is 0, which represents that the item i in the order j does not finish the pre-distribution, namely the pre-distribution amount is 0; FBij is 1, which represents that the item i in the order j has been distributed, that is, the distributed amount is 1; FBij is 0, which represents that item i in order j has not been split, i.e. the split amount is 0; if the article i is a full-bin missing article, the article i does not need to be pre-distributed or distributed, so the pre-distribution amount and the distributed amount can be set to be 1, and meanwhile, the article i is marked to be in a missing state through rechecking difference.

If the composite difference of any article in the order is the third preset value, the order can be marked as an abnormal order.

If the step of acquiring the prepared article information corresponding to the order is executed when the article is rechecked and rechecked, the method provided by the application further comprises the following steps:

and acquiring the item information included in the order, and if the pre-distribution quantity of any item is not a first preset value or the distributed quantity of any item is not a second preset value, determining that the rechecking is not finished.

The rechecking operator can scan the articles by using the equipment so as to obtain article information, and if the pre-distribution quantity corresponding to all the articles in an order is a first preset value and the distributed quantity corresponding to all the articles is a second preset value, the order rechecking can be considered to be finished.

Optionally, if the rechecking difference in the order is the number of the items with the third preset value, the sum of the rechecking difference and the number of the items after rechecking is the total number of the items in the order, and the rechecking difference is that the number of the items with the third preset value is greater than 0, the order is marked as an abnormal order.

If the rechecking difference of m articles in the order is marked to be not a third preset value, n articles are rechecked and completed, and if the sum of m and n is the same as the total number of articles in the order and m is larger than 0, the order can be marked as an abnormal order. This way, after all the items in the order are processed, the order can be marked as an abnormal order.

Specifically, if all the articles in the order are marked as full-bin missing articles when the order is processed, the order can be directly marked as an abnormal order.

Fig. 5 is a block diagram of an order processing apparatus according to an exemplary embodiment of the present application.

As shown in fig. 5, the order processing apparatus provided in this embodiment includes:

the acquisition module 51 is used for acquiring the information of the prepared articles corresponding to the orders;

the marking module 52 is configured to mark the order as an abnormal order if it is determined that the order includes a full-warehouse missing item according to the order information of the order and the prepared item information;

a sorting module 53, configured to determine a processing order of the abnormal order according to order information of the abnormal orders;

and the processing module 54 is configured to process the abnormal order according to the processing sequence.

The order processing apparatus provided in this embodiment includes: the acquisition module is used for acquiring the information of the prepared articles corresponding to the orders; the marking module is used for marking the order as an abnormal order if the order comprises the full-bin missing goods according to the order information and the prepared goods information of the order; the sorting module is used for determining the processing sequence of the abnormal orders according to the order information of the abnormal orders; and the processing module is used for processing the abnormal order according to the processing sequence. The order processing device provided by the embodiment can identify abnormal orders including full-bin missing articles in the orders, sort the abnormal orders according to respective characteristics of the abnormal orders, and process the abnormal orders in sequence, so that equipment resources and management resources can be released as soon as possible, and the production efficiency of a warehouse is improved.

The specific principle and implementation of the order processing apparatus provided in this embodiment are similar to those of the embodiment shown in fig. 2, and are not described here again.

Fig. 6 is a block diagram of an order processing apparatus according to another exemplary embodiment of the present application.

As shown in fig. 6, on the basis of the above embodiment, in the order processing apparatus provided in this embodiment, optionally, the collecting module 51 includes a first collecting unit 511, configured to:

selecting the article corresponding to the order according to the order information to obtain the prepared article information;

determining that the order comprises a full-bin missing article according to the order information and the prepared article information of the order, wherein the step comprises the following steps:

if the missing item is determined to exist when the item is picked according to the order information, triggering to additionally pick the missing item in the warehouse;

if picking fails, determining that the order includes a full bin missing item.

Optionally, the order information includes a container identifier bound to the order, where the container is used to load a prepared item of the order; the acquisition module 51 includes a second acquisition unit 512, configured to:

acquiring a container identifier of the container, and acquiring an identifier of a prepared article loaded in the container;

determining whether the container is lack of articles according to the container identifier and the prepared article identifier;

if the missing article in the container is determined, triggering to additionally pick the missing article in the warehouse;

if picking fails, determining that the order includes a full bin missing item.

Optionally, the first collecting unit 511 is further configured to, in the picking stage, determine that the order has a binding relationship with the container, and determine that the container has a binding relationship with a prepared item loaded in the container.

Optionally, the acquiring module 51 includes a third acquiring unit 513, configured to:

when an order is rechecked, acquiring the information of prepared articles of the order;

according to the order information, when the prepared article corresponding to the order is rechecked, if the missing article is determined to exist, triggering to additionally pick the missing article in the warehouse;

if picking fails, determining that the order includes a full bin missing item.

Optionally, the apparatus further includes a control module 55, configured to, if the order is bound with a review form,:

controlling the lighting color corresponding to the abnormal order of the rechecking grid bound with the abnormal order;

Optionally, a unbinding module 56 is further included for:

responding to the operation of collecting the rechecking grid mark and the abnormal order container mark, and removing the binding relationship between the abnormal order and the rechecking grid;

the abnormal order container is used for placing the prepared article corresponding to the abnormal order.

Optionally, the system further includes a binding module 57, configured to, if the order is not bound with a rechecking lattice:

binding the abnormal order and the available abnormal lattice;

controlling the abnormal grid to light an indicator lamp corresponding to the order abnormality;

wherein the abnormal grid is a grid for placing the items in the abnormal order.

Optionally, the unbinding module 56 is further configured to:

responding to the operation of collecting the abnormal grid mark and the abnormal order container mark, and removing the binding relationship between the abnormal order and the abnormal grid;

Optionally, the binding module 57 is further configured to:

and determining that the abnormal order and the abnormal order container have a binding relationship.

Optionally, the apparatus further includes a setting module 58, configured to, if there is the full bin of missing items:

setting the pre-distribution amount of the full-bin missing articles in the order as a first preset value, setting the distributed amount of the full-bin missing articles in the order as a second preset value, and setting the composite difference of the full-bin missing articles in the order as a third preset value.

Optionally, if the acquisition module executes the step of acquiring the prepared item information corresponding to the order when the item is imported, the setting module is further configured to:

setting the pre-distribution amount corresponding to the prepared articles in the order as the first preset value; wherein the article introduction is the introduction of an article into an article conveyor;

if the acquisition module executes the step of acquiring the prepared item information corresponding to the order when the items are distributed, the method further comprises the following steps:

and setting the distributed volume corresponding to the prepared articles in the order as the second preset value.

Optionally, the marking module 52 is specifically configured to:

if the rechecking difference in the order is the number of the articles with the third preset value, the sum of the rechecking difference and the number of the articles after rechecking is the total number of the articles in the order, and the rechecking difference is that the number of the articles with the third preset value is more than 0, the order is marked as an abnormal order.

Optionally, the marking module 52 is specifically configured to:

and if all the articles in the order are the missing articles in the whole bin, marking the order as the abnormal order.

Optionally, the sorting module 53 includes:

the determining unit 531 is configured to determine, according to the order information of the abnormal order, a full-bin missing article corresponding to the abnormal order;

the sorting unit 532 is configured to group the abnormal orders according to the full-bin missing articles, and sort the abnormal orders in each group according to a preset rule.

Optionally, the processing module 54 is specifically configured to:

and carrying out frame returning operation on the abnormal order.

Optionally, the processing module 54 is further configured to:

determining a normal order comprising the full bin missing goods according to the received order information of the plurality of orders; wherein the normal order is not marked as an abnormal order;

obtaining order information of the normal order, determining a target order which does not start to pick the full-bin missing goods according to the order information, and canceling a picking task of the full-bin missing goods of the target order;

arranging the target order before other normal orders, determining the processing sequence of other normal orders according to a preset rule, and processing the normal orders according to the processing sequence.

Optionally, the processing module 54 is specifically configured to:

and processing the normal order according to a preset normal processing flow.

Optionally, the preset rule includes:

determining a processing batch corresponding to the order according to the order information, and sequencing the order according to the time sequence of the processing batch;

and/or determining the order type corresponding to the order according to the order information, and sequencing the order according to the priority of the order type;

and/or determining order receiving time corresponding to the order according to the order information, and sequencing the order according to the order receiving time;

and/or determining the quantity of the items which are not pre-distributed and correspond to the order according to the order information, and sequencing the order according to the quantity of the items which are not pre-distributed; the preparation of the items in the order includes a pre-distribution process.

The specific principle and implementation of the order processing apparatus provided in this embodiment are similar to those of the embodiment shown in fig. 3, and are not described here again.

As shown in fig. 7, the order processing apparatus provided in the present embodiment includes:

a memory 71;

a processor 72; and

a computer program;

wherein the computer program is stored in the memory 71 and configured to be executed by the processor 62 to implement any of the order processing methods as described above.

The present embodiments also provide a computer-readable storage medium, having stored thereon a computer program,

the computer program is executed by a processor to implement any of the order processing methods described above.

The present embodiment also provides a computer program comprising a program code for executing any of the order processing methods described above when the computer program is run by a computer.

The present embodiment further provides an order processing system, including:

The system may be used to perform any of the order processing methods described above.

Optionally, the order processing system further includes a review lattice and an abnormal review lattice;

the processing unit is further configured to allocate the review lattice for the order, and allocate the abnormal lattice for the abnormal order not bound with the review lattice.

Optionally, the rechecking grid is provided with an indicator light;

and if the marked abnormal order is bound with the rechecking grid, the processing unit is also used for controlling the indicator light to light the lamp color corresponding to the order abnormality.

Optionally, the processing unit is further configured to control the abnormal cell allocated to the abnormal order to light a light color corresponding to the abnormal order.

Optionally, the system further comprises a unit container input port, a unit container lead-in line, a unit container lead-in chute, a lead-in table, a plurality of image recognition instruments, a distribution trolley, a chute port, a review table, an abnormal review table and a packing table; the rechecking table is provided with the rechecking grid, and the abnormal rechecking table is provided with the abnormal rechecking grid;

the unit container input port is a position for inputting the unit container filled with articles;

the unit container automatically moves into the unit container guiding chute along a unit container guiding line, the unit container guiding line and the unit container guiding chute form a certain inclination angle, and the unit container guiding line and the unit container guiding chute are positioned at a lower position in the direction of the guiding table;

the leading-in table is positioned between the leading-in chute and the sub-sowing trolley and is used for placing unit containers and articles;

the image recognition instrument is placed above the distribution trolley, an image recognition instrument is arranged behind each lead-in table, and an image recognition instrument is also arranged in front of the first lead-in table;

the slideway ports are arranged at the tail end positions corresponding to the separate sowing trolleys, a plurality of slideway ports correspond to one rechecking table, and a plurality of slideway ports correspond to one abnormal rechecking table; the abnormal gate port is arranged at one side of the gate port; the sub-sowing trolley automatically sub-broadcasts the articles to the corresponding slide way opening, and the rechecking personnel place the articles to the corresponding rechecking grid opening position or the abnormal rechecking grid opening position according to the positioned position;

the packaging platform is arranged opposite to the rechecking platform and the abnormal rechecking platform and used for placing packaged orders.

Those of ordinary skill in the art will understand that: all or a portion of the steps of implementing the above-described method embodiments may be performed by hardware associated with program instructions. The program may be stored in a computer-readable storage medium. When executed, the program performs steps comprising the method embodiments described above; and the aforementioned storage medium includes: various media that can store program codes, such as ROM, RAM, magnetic or optical disks.

Finally, it should be noted that: the above embodiments are only used for illustrating the technical solutions of the present application, and not for limiting the same; although the present application has been described in detail with reference to the foregoing embodiments, it should be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; and the modifications or the substitutions do not make the essence of the corresponding technical solutions depart from the scope of the technical solutions of the embodiments of the present application.

Claims

1. An order processing method, comprising:

and processing the abnormal order according to the processing sequence.

2. The method according to claim 1, wherein the collecting information of the prepared items corresponding to the order comprises:

if picking fails, determining that the order includes a full bin missing item.

3. The method of claim 1, wherein the order information comprises a container identifier bound to the order, wherein the container is used to load a prepared item of the order;

the collecting of the prepared article information corresponding to the order comprises the following steps:

if picking fails, determining that the order includes a full bin missing item.

4. The method of claim 3, wherein during the picking phase, the order is determined to have a binding relationship with the container, and the container is determined to have a binding relationship with a prepared item loaded within the container.

5. The method according to claim 1, wherein the collecting information of the prepared items corresponding to the order comprises:

if picking fails, determining that the order includes a full bin missing item.

6. The method according to any one of claims 1-5, wherein if the order is bound with a double check grid, after the marking the order as an abnormal order, further comprising:

7. The method of claim 6, further comprising:

8. The method according to any one of claims 1-5, wherein if the order is not bound with a double check grid, after marking the order as an abnormal order, further comprising:

binding the abnormal order and the available abnormal lattice;

9. The method of claim 8, further comprising:

10. The method of claim 7 or 9, further comprising:

11. The method according to any one of claims 1-5, wherein if there is the full bin of missing items, the method further comprises:

12. The method according to claim 11, wherein if the step of collecting the prepared item information corresponding to the order is performed when the item is imported, the method further comprises:

setting the pre-distribution amount corresponding to the prepared articles in the order as the first preset value;

wherein the article introduction is the introduction of an article into an article conveyor;

if the step of acquiring the prepared item information corresponding to the order is executed during item distribution, the method further comprises the following steps:

setting the distributed volume corresponding to the prepared articles in the order as the second preset value;

wherein the article distribution means distributing the articles on the conveyor belt to a rechecking station.

13. The method of claim 11, wherein prior to said marking said order as an exception order, further comprising:

14. The method according to any one of claims 1 to 5, wherein the order is marked as the abnormal order if all the items in the order are the full bin missing items.

15. The method according to claim 1, wherein the determining the processing order of the abnormal order according to the order information of the plurality of abnormal orders comprises:

determining the full-bin missing articles corresponding to the abnormal orders according to the order information of the abnormal orders;

and grouping the abnormal orders according to the full-bin missing articles, and sequencing the abnormal orders in each group according to a preset rule.

16. The method of claim 15, wherein said processing said exception order comprises:

and carrying out frame returning operation on the abnormal order.

17. The method of claim 1, further comprising:

18. The method according to any one of claims 15-17, wherein the preset rules comprise:

19. An order processing apparatus, comprising:

the acquisition module is used for acquiring the information of the prepared articles corresponding to the orders;

the marking module is used for marking the order as an abnormal order if the order comprises the full-bin missing goods according to the order information of the order and the prepared goods information;

20. An order processing apparatus, comprising:

a memory;

a processor; and

a computer program;

wherein the computer program is stored in the memory and configured to be executed by the processor to implement the method of any of claims 1-18.

21. A computer-readable storage medium, having stored thereon a computer program,

the computer program is executed by a processor to implement the method of any one of claims 1-18.

22. An order processing system, comprising:

23. The system of claim 22, further comprising a review bin, an exception review bin;

24. The system of claim 23, wherein the review compartment is provided with an indicator light;

25. The system of claim 23, wherein the processing unit is further configured to control the exception bin assigned to the exception order to illuminate a light color corresponding to the exception order.

26. The system of claim 23, further comprising a unit container input port, a unit container input line, a unit container input chute, an input table, a plurality of image recognition instruments, a distribution trolley, a chute port, a review table, an anomaly review table, and a packing table; the rechecking table is provided with the rechecking grid, and the abnormal rechecking table is provided with the abnormal rechecking grid;