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CN112711495A - Display screen fault diagnosis method and device and computer readable storage medium - Google Patents

Display screen fault diagnosis method and device and computer readable storage medium Download PDF

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Publication number
CN112711495A
CN112711495A CN202011599614.8A CN202011599614A CN112711495A CN 112711495 A CN112711495 A CN 112711495A CN 202011599614 A CN202011599614 A CN 202011599614A CN 112711495 A CN112711495 A CN 112711495A
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China
Prior art keywords
display screen
fault
touch command
user touch
diagnosis
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Pending
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CN202011599614.8A
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Chinese (zh)
Inventor
丁前利
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Shenzhen Skyworth Automobile Intelligence Co ltd
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Shenzhen Skyworth Automobile Intelligence Co ltd
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Priority to CN202011599614.8A priority Critical patent/CN112711495A/en
Publication of CN112711495A publication Critical patent/CN112711495A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/079Root cause analysis, i.e. error or fault diagnosis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0766Error or fault reporting or storing
    • G06F11/0778Dumping, i.e. gathering error/state information after a fault for later diagnosis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0793Remedial or corrective actions

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Biomedical Technology (AREA)
  • User Interface Of Digital Computer (AREA)

Abstract

The invention discloses a display screen fault diagnosis method, which comprises the steps of switching to a display screen fault diagnosis mode when a currently started display screen fault is detected; acquiring a diagnosis value output by a display screen control chip, and calling a built-in display screen fault solution based on a fault code corresponding to the diagnosis value; and outputting the called display screen fault solution to a display screen for display. The invention also discloses a device and a computer readable storage medium. The invention sets the incidence relation between the fault code corresponding to the diagnosis value and the fault solution, and can correspondingly acquire the fault solution to be displayed on the display screen through the diagnosis value when the display screen has a fault, thereby providing a technical scheme for self diagnosis and fault solution of the display screen for a user, enabling the user to quickly know the fault of the display screen and providing the fault solution to quickly solve the fault problem of the display screen.

Description

Display screen fault diagnosis method and device and computer readable storage medium
Technical Field
The invention relates to the technical field of display screen application, in particular to a display screen fault diagnosis method and device and a computer readable storage medium.
Background
Along with the popularization of automobiles, more and more automobiles enter thousands of households, the living consumption level of people is continuously improved, the number of the automobiles is also continuously increased, more and more split machines appear in the automobile design, and in the design of the split machines, a main board is split and a display screen is suspended. Under the condition, if the host and the display screen are designed by different manufacturers respectively, due to the reasons that the design schemes are not matched or equipment faults and the like, the problem that the display screen is occasionally black or is occasionally colored can exist, and the problem that the faults cannot be well judged and the problems cannot be quickly diagnosed on the premise that the design schemes are different due to the design that the host and the display screen are different manufacturers is caused, so that great problems are brought to subsequent maintenance.
The above is only for the purpose of assisting understanding of the technical aspects of the present invention, and does not represent an admission that the above is prior art.
Disclosure of Invention
The invention mainly aims to provide a display screen fault diagnosis method, a display screen fault diagnosis device and a computer readable storage medium, and aims to solve the technical problem that subsequent maintenance is influenced because the fault problem cannot be judged when a display screen has a fault in the existing automobile split type design.
In order to achieve the above object, the present invention provides a method for diagnosing a display screen fault, which includes the following steps:
when the currently started display screen fault is detected, switching to a display screen fault diagnosis mode;
acquiring a diagnosis value output by a display screen control chip, and calling a built-in display screen fault solution based on a fault code corresponding to the diagnosis value;
and outputting the called display screen fault solution to a display screen for display.
Optionally, the step of obtaining a diagnostic value output by the display screen control chip and invoking a built-in display screen fault solution based on a fault code corresponding to the diagnostic value further includes:
generating display screen fault diagnosis information according to the diagnosis operation of the display screen fault;
and sending the display screen fault diagnosis information to a preset memory for storage.
Optionally, the display screen fault diagnosis method further includes:
and reading the stored display screen fault diagnosis information in a preset memory, and sending the diagnosis information to a serializer for registering.
Optionally, before the step of switching to the display screen failure diagnosis mode when detecting a currently enabled display screen failure, the method further includes:
receiving a starting-up enabling signal and acquiring screen point information;
and performing screen clicking according to the time sequence of the screen clicking information to start the display screen.
Optionally, the step of detecting a failure of a currently enabled display screen includes:
receiving a user touch command, and confirming whether the user touch command is a repeated touch command;
and confirming the display screen fault when the user touch command is confirmed to be a repeated touch command.
Optionally, the step of confirming the failure of the display screen when the user touch command is a repeated touch command includes:
counting the repetition times of the user touch command when receiving the repeated user touch command;
and if the repetition times of the user touch command is larger than or equal to a preset numerical value, determining that the user touch command is a repeated touch command.
Optionally, the step of receiving a repeated user touch command includes:
confirming whether the user touch command is initiated through the same touch command area;
and if the user touch command is initiated through the same touch command area, confirming that a repeated user touch command is received.
Optionally, the display screen fault diagnosis method further includes:
newly establishing a display screen fault solution corresponding to the display screen fault, and generating a fault code of the display screen fault solution;
and storing the diagnostic value of the display screen fault in association with the fault code.
In addition, to achieve the above object, the present invention also provides a display screen failure diagnosis apparatus, including: the display screen fault diagnosis method comprises a memory, a processor and a display screen fault diagnosis program which is stored on the memory and can run on the processor, wherein the display screen fault diagnosis program realizes the steps of the display screen fault diagnosis method when being executed by the processor.
To achieve the above object, the present invention also provides a computer-readable storage medium, comprising: the display screen fault diagnosis method comprises a memory, a processor and a display screen fault diagnosis program which is stored on the memory and can run on the processor, wherein the display screen fault diagnosis program realizes the steps of the display screen fault diagnosis method when being executed by the processor.
According to the display screen fault diagnosis method provided by the invention, when a currently started display screen fault is detected, a display screen fault diagnosis mode is switched to; acquiring a diagnosis value output by a display screen control chip, and calling a built-in display screen fault solution based on a fault code corresponding to the diagnosis value; and outputting the called display screen fault solution to a display screen for display. According to the invention, the fault code corresponding to the diagnosis value is set and the fault solution is obtained and displayed on the display screen, so that a technical scheme of self diagnosis and fault solution of the display screen is provided for a user, the user can quickly know the fault of the display screen and provide the fault solution to quickly solve the fault problem of the display screen.
Drawings
FIG. 1 is a schematic diagram of a terminal \ device structure of a hardware operating environment according to an embodiment of the present invention;
FIG. 2 is a schematic flow chart illustrating a display screen fault diagnosis method according to a first embodiment of the present invention;
FIG. 3 is a flowchart illustrating a second exemplary embodiment of a method for diagnosing a display screen failure according to the present invention;
fig. 4 is a schematic structural diagram of a system frame of a split-body machine with a display screen.
The implementation, functional features and advantages of the objects of the present invention will be further explained with reference to the accompanying drawings.
Detailed Description
It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
The main solution of the embodiment of the invention is as follows: when the currently started display screen fault is detected, switching to a display screen fault diagnosis mode; acquiring a diagnosis value output by a display screen control chip, and calling a built-in display screen fault solution based on a fault code corresponding to the diagnosis value; and outputting the called display screen fault solution to a display screen for display.
Under the condition that a host and a display screen in the existing automobile system design are designed by different manufacturers respectively, due to the fact that design schemes are not matched or equipment faults and the like, the problem that the display screen is occasionally black or is occasionally scratched can exist, and on the premise that different design schemes of the host and the display screen are involved, the problem that faults cannot be well judged when the display screen is in faults and the problem that the faults can not be diagnosed very quickly can be solved, so that great problems are brought to subsequent maintenance.
The invention provides a solution, which provides a technical scheme for self diagnosis and fault solution of a display screen for a user by setting a fault code corresponding to a diagnosis value and acquiring a fault solution to be displayed on the display screen, so that the user can quickly know the fault of the display screen and provide the fault solution to quickly solve the fault problem of the display screen.
As shown in fig. 1, fig. 1 is a schematic diagram of a terminal \ device structure of a hardware operating environment according to an embodiment of the present invention.
The terminal of the embodiment of the invention is a movable or non-movable terminal device with a split display screen design.
As shown in fig. 1, the terminal may include: a processor 1001, such as a CPU, a network interface 1004, a user interface 1003, a memory 1005, a communication bus 1002. Wherein a communication bus 1002 is used to enable connective communication between these components. The user interface 1003 may include a Display screen (Display), an input unit such as a Keyboard (Keyboard), and the optional user interface 1003 may also include a standard wired interface, a wireless interface. The network interface 1004 may optionally include a standard wired interface, a wireless interface (e.g., WI-FI interface). The memory 1005 may be a high-speed RAM memory or a non-volatile memory (e.g., a magnetic disk memory). The memory 1005 may alternatively be a storage device separate from the processor 1001.
Those skilled in the art will appreciate that the terminal structure shown in fig. 1 is not intended to be limiting and may include more or fewer components than those shown, or some components may be combined, or a different arrangement of components.
As shown in fig. 1, a memory 1005, which is a kind of computer storage medium, may include therein an operating system, a network communication module, a user interface module, and a display screen failure diagnosis program.
In the terminal shown in fig. 1, the network interface 1004 is mainly used for connecting to a backend server and performing data communication with the backend server; the user interface 1003 is mainly used for connecting a client (user side) and performing data communication with the client; and the processor 1001 may be configured to call the display screen failure diagnosis program stored in the memory 1005 and perform the following operations:
when the currently started display screen fault is detected, switching to a display screen fault diagnosis mode;
acquiring a diagnosis value output by a display screen control chip, and calling a built-in display screen fault solution based on a fault code corresponding to the diagnosis value;
and outputting the called display screen fault solution to a display screen for display.
Further, the processor 1001 may call the display screen failure diagnosis program stored in the memory 1005, and also perform the following operations:
generating display screen fault diagnosis information according to the diagnosis operation of the display screen fault;
and sending the display screen fault diagnosis information to a preset memory for storage.
Further, the processor 1001 may call the display screen failure diagnosis program stored in the memory 1005, and also perform the following operations:
and reading the stored display screen fault diagnosis information in a preset memory, and sending the diagnosis information to a serializer for registering.
Further, the processor 1001 may call the display screen failure diagnosis program stored in the memory 1005, and also perform the following operations:
receiving a starting-up enabling signal and acquiring screen point information;
and performing screen clicking according to the time sequence of the screen clicking information to start the display screen.
Further, the processor 1001 may call the display screen failure diagnosis program stored in the memory 1005, and also perform the following operations:
receiving a user touch command, and confirming whether the user touch command is a repeated touch command;
and confirming the display screen fault when the user touch command is confirmed to be a repeated touch command.
Further, the processor 1001 may call the display screen failure diagnosis program stored in the memory 1005, and also perform the following operations:
counting the repetition times of the user touch command when receiving the repeated user touch command;
and if the repetition times of the user touch command is larger than or equal to a preset numerical value, determining that the user touch command is a repeated touch command.
Further, the processor 1001 may call the display screen failure diagnosis program stored in the memory 1005, and also perform the following operations:
confirming whether the user touch command is initiated through the same touch command area;
and if the user touch command is initiated through the same touch command area, confirming that a repeated user touch command is received.
Further, the processor 1001 may call the display screen failure diagnosis program stored in the memory 1005, and also perform the following operations:
newly establishing a display screen fault solution corresponding to the display screen fault, and generating a fault code of the display screen fault solution;
and storing the diagnostic value of the display screen fault in association with the fault code.
Referring to fig. 2, fig. 2 is a schematic flowchart of a display screen fault diagnosis method according to a first embodiment of the present invention, where the display screen fault diagnosis method includes:
step S10, when the current enabled display screen fault is detected, switching to a display screen fault diagnosis mode;
according to the application of the current display screen, detecting the fault condition of the display screen after the display screen is started, wherein the fault detection of the display screen can be carried out only after the display screen is normally started and when the application fault of the display screen occurs, namely, the application mode of the current display screen is switched into a display screen fault diagnosis mode. Based on the normal application of the display screen, the display screen is enabled after the screen clicking function application of the display screen needs to be executed, that is, before the step of switching to the display screen fault diagnosis mode when the currently enabled display screen fault is detected, the method further comprises the following steps:
receiving a starting-up enabling signal and acquiring screen point information;
and performing screen clicking according to the time sequence of the screen clicking information to start the display screen.
In the display screen applied in this embodiment, the enabling operation of the display screen application includes a pointing screen and an enabling instruction, so that, in relation to the connection relationship of the components of the display screen, the host sends a video signal, a backlight enabling signal, a backlight PWM signal, and a power-on enabling signal to the display screen through the transmission chip to enable the display screen, and the host and the display screen are transmitted through the LVDS wire, and fig. 4 can be viewed in a related implementation manner, and fig. 4 is a schematic diagram of a frame structure of a split machine system with the display screen. When the display screen is applied, the display screen acquires corresponding screen dot information through the deserializing chip 948 and then transmits the screen dot information to the MCU for processing, so that when the MCU is powered on, the MCU first acquires the power-on enable signal sent by the host, then acquires the screen dot information, and performs screen dot through a time sequence, so that the display screen starts to operate normally, i.e., the display screen is started normally.
When the fault detection operation of the display screen under normal starting is involved, because the display screen is in touch application operation, when the fault operation of the display screen is detected, the fault operation can be realized by receiving an abnormal user touch command, namely the step when the fault of the currently started display screen is detected comprises the following steps:
receiving a user touch command, and confirming whether the user touch command is a repeated touch command;
and confirming the display screen fault when the user touch command is confirmed to be a repeated touch command.
After the current display screen is normally started, receiving a user touch command, wherein the user touch command is a functional application command initiated by a user based on the functions of the display screen, the user correspondingly initiates the display screen functional application of the functional area through gestures such as clicking/touching/sliding and the like in the related functional area of the screen of the display screen, generally, when the user initiates the user touch command through gestures such as clicking/touching/sliding and the like, if the display screen cannot execute the related application functions of the user touch command within a reflection time, the user can be caused to repeatedly initiate the user touch command, therefore, in the judgment process of judging whether the display screen is in a fault or not through the received user touch command, the statistics of the times of the user touch command is also involved, namely, the step of confirming the fault of the display screen when the user touch command is confirmed to be a repeated touch command, the method comprises the following steps:
counting the repetition times of the user touch command when receiving the repeated user touch command;
and if the repetition times of the user touch command is larger than or equal to a preset numerical value, determining that the user touch command is a repeated touch command.
When a user touch command is received, if the user touch command is initiated repeatedly, namely when the same user touch command is received for multiple times, the user touch command is defined as a repeated touch command, but the problem related to a hardware memory of a display screen is solved, the user touch command may not be reacted immediately when the user touch command is executed, so that the repeated times of the repeated touch command can be defined as a judgment reference of the repeated touch command for judging whether the display screen is in failure or not, after the repeated touch command is received, the repeated times of the user touch command are counted, the counted repeated times are compared with a preset value of a preset limited repeated time upper limit, and when the repeated times of the user touch command are confirmed to be greater than or equal to the preset value, the user touch command is confirmed to be the repeated touch command. Further, when a preset value of the upper limit of the number of repetitions is predefined, the device memory may be set to the response time of the function application of the display screen correspondingly when the device memory operates based on the display screen.
In addition, when determining whether the user touch command is a repeated touch command based on the received user touch command, it is further required to verify whether the user touch command corresponding to the repeated touch command is the same touch command in consideration of accuracy of the failure determination, and when determining whether the user touch command is the same touch command based on the functional application of the display screen, it is required to perform determination based on an initiation area of the user touch command, so the display screen failure diagnosis method further includes:
confirming whether the user touch command is initiated through the same touch command area;
and if the user touch command is initiated through the same touch command area, confirming that a repeated user touch command is received.
When a user touch command is received and multiple user touch commands are received within a preset time range, whether the received user touch commands are the same touch command or not can be judged. When a preset time range of a user touch command is limited, namely a receiving frequency of the user touch command within a certain time is based, corresponding limitation can be performed on the display screen based on an upper limit of a reflecting time of the user touch command, so that when multiple user touch commands are received within the limited preset time range, whether the user touch command is a repeated touch command can be obtained by judging whether the user touch command is initiated by the same touch command area, the limitation of the touch command area is related, the touch command area can be limited based on the touch function area divided by the display screen function application area, namely when the trigger command areas of the received multiple user touch commands are determined to be the same function application area, the receiving of the repeated touch command is confirmed.
Step S20, acquiring a diagnosis value output by a display screen control chip, and calling a built-in display screen fault solution based on a fault code corresponding to the diagnosis value;
when the display screen is determined to be in fault based on the received user touch command, acquiring a diagnostic value output by a control chip of the display screen, in general, after the display screen is switched to a fault diagnosis mode, the control chip of the display screen directly outputs a diagnostic value based on the current display screen fault, wherein the diagnostic value is a preset identification value based on fault information, and the control chip based on the display screen comprises a touch chip and diagnostic values of PWM, EN and LVDS transmitting and receiving chips, namely, when the display screen determines that the display screen equipment is in fault, the diagnostic value of the fault is output through a related control chip based on the specific setting of the fault so as to determine which fault is based on the diagnostic value, thus directly detecting the diagnostic value output by the control chip of the display screen, and acquiring a fault code corresponding to the diagnostic value based on the association relationship between the diagnostic value and the preset fault code, and calling a pre-built-in display screen fault solution based on the fault code, wherein the display screen fault solution is a preset solution based on a diagnostic value output by a current control chip, and the display screen fault solution is mainly expressed in a form which can be displayed by the display screen, such as images and characters or image and character combined information.
In addition, in view of the problem of device application caused by the display screen failure, when the display screen fails, the fault registration operation can be performed based on the diagnostic value of the failure, so the steps of obtaining the diagnostic value output by the display screen control chip and calling the built-in display screen failure solution based on the failure code corresponding to the diagnostic value also include:
generating display screen fault diagnosis information according to the diagnosis operation of the display screen fault;
and sending the display screen fault diagnosis information to a preset memory for storage.
The method comprises the steps of generating display screen fault diagnosis information based on fault diagnosis operation of display screen faults, wherein the display screen fault diagnosis information comprises fault time, fault conditions, diagnosis values, fault codes and corresponding display screen fault solutions, sending the generated display screen fault diagnosis information to a preset memory for storage, wherein in the display screen function application, the preset memory is an EEPROM (Electrically Erasable Programmable read only memory), and the display screen fault diagnosis information is a storage chip with no data loss after power failure, can erase existing information on a computer or special equipment, can be reprogrammed and is generally used in plug and play.
In addition, in view of the host computer judgment application of the display screen fault, the relevant fault information of the display screen fault needs to be pushed to the host computer for registration, in the functional application of the display screen hardware equipment applied in the invention, the display screen does not have an interface for data transmission, when the subsequent maintenance needs to know the fault reason, the fault code in the display screen needs to be called to the host computer end at the moment, and the fault information stored in the preset memory can be directly read for data transmission, therefore, the display screen fault diagnosis method further comprises the following steps:
and reading the stored display screen fault diagnosis information in a preset memory, and sending the diagnosis information to a serializer for registering.
According to the display screen fault diagnosis information stored in the preset memory at present, the display screen fault diagnosis information is read from the preset memory and is sent to the serializer for registering, so that the host calls the relevant display screen fault data information.
And step S30, outputting the called display screen fault solution to a display screen for display.
And outputting the called display screen fault solution to a display screen for display according to the fault diagnosis operation after the current display screen has faults, wherein the display screen fault solution is related information which can be displayed by the display screen and comprises related guide information of images, characters or images and characters. And guiding a current user to solve the current display screen fault based on the display screen fault solution of the display screen system.
In the embodiment, the incidence relation between the fault code corresponding to the diagnosis value and the fault solution is preset, and the fault solution can be correspondingly acquired through the diagnosis value and displayed on the display screen when the display screen is in fault, so that a technical scheme for self-diagnosis and fault solution of the display screen is provided for a user, the user can quickly know the fault of the display screen and provide the fault solution for quickly solving the fault problem of the display screen.
Further, referring to fig. 3, fig. 3 is a schematic flowchart of a display screen fault diagnosis method according to a second embodiment of the present invention, and based on the first embodiment shown in fig. 2, the display screen fault diagnosis method further includes:
step S40, newly building a display screen fault solution corresponding to the display screen fault, and generating a fault code of the display screen fault solution;
and step S50, storing the diagnostic value of the display screen fault in association with the fault code.
In this embodiment, a display screen fault solution corresponding to a display screen fault is newly created according to an application of a current display screen, where the display screen fault solution includes a fault code and corresponding fault solution information, the display screen fault is application fault diagnosis information predicted by the display screen during a factory test, the fault diagnosis information is mainly expressed in a diagnosis value, and the diagnosis value may include prompt information composed of numbers, characters, and the like, and the display screen fault solution is newly created according to the display screen fault corresponding to the diagnosis value, and in consideration of screening of the display screen fault solution, the diagnosis value of the display screen fault and the fault code of the display screen fault solution are stored in association, so that the corresponding acquisition and the solution acquisition and display of the display screen fault are realized.
Furthermore, an embodiment of the present invention further provides a computer-readable storage medium, where a display screen fault diagnosis program is stored on the computer-readable storage medium, and when executed by a processor, the display screen fault diagnosis program implements the following operations:
when the currently started display screen fault is detected, switching to a display screen fault diagnosis mode;
acquiring a diagnosis value output by a display screen control chip, and calling a built-in display screen fault solution based on a fault code corresponding to the diagnosis value;
and outputting the called display screen fault solution to a display screen for display.
Further, the display screen fault diagnosis program when executed by the processor further realizes the following operations:
generating display screen fault diagnosis information according to the diagnosis operation of the display screen fault;
and sending the display screen fault diagnosis information to a preset memory for storage.
Further, the display screen fault diagnosis program when executed by the processor further realizes the following operations:
and reading the stored display screen fault diagnosis information in a preset memory, and sending the diagnosis information to a serializer for registering.
Further, the display screen fault diagnosis program when executed by the processor further realizes the following operations:
receiving a starting-up enabling signal and acquiring screen point information;
and performing screen clicking according to the time sequence of the screen clicking information to start the display screen.
Further, the display screen fault diagnosis program when executed by the processor further realizes the following operations:
receiving a user touch command, and confirming whether the user touch command is a repeated touch command;
and confirming the display screen fault when the user touch command is confirmed to be a repeated touch command.
Further, the display screen fault diagnosis program when executed by the processor further realizes the following operations:
counting the repetition times of the user touch command when receiving the repeated user touch command;
and if the repetition times of the user touch command is larger than or equal to a preset numerical value, determining that the user touch command is a repeated touch command.
Further, the display screen fault diagnosis program when executed by the processor further realizes the following operations:
confirming whether the user touch command is initiated through the same touch command area;
and if the user touch command is initiated through the same touch command area, confirming that a repeated user touch command is received.
Further, the display screen fault diagnosis program when executed by the processor further realizes the following operations:
newly establishing a display screen fault solution corresponding to the display screen fault, and generating a fault code of the display screen fault solution;
and storing the diagnostic value of the display screen fault in association with the fault code.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or system that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or system. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or system that comprises the element.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) as described above and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the method according to the embodiments of the present invention.
The above description is only a preferred embodiment of the present invention, and not intended to limit the scope of the present invention, and all modifications of equivalent structures and equivalent processes, which are made by using the contents of the present specification and the accompanying drawings, or directly or indirectly applied to other related technical fields, are included in the scope of the present invention.

Claims (10)

1. A display screen fault diagnosis method is characterized by comprising the following steps:
when the currently started display screen fault is detected, switching to a display screen fault diagnosis mode;
acquiring a diagnosis value output by a display screen control chip, and calling a built-in display screen fault solution based on a fault code corresponding to the diagnosis value;
and outputting the called display screen fault solution to a display screen for display.
2. The method for diagnosing the faults of the display screen according to claim 1, wherein the steps of acquiring the diagnostic value output by the control chip of the display screen and calling the built-in fault solution of the display screen based on the fault code corresponding to the diagnostic value further comprise:
generating display screen fault diagnosis information according to the diagnosis operation of the display screen fault;
and sending the display screen fault diagnosis information to a preset memory for storage.
3. The display screen failure diagnosis method according to claim 1, wherein the display screen failure diagnosis method further comprises:
and reading the stored display screen fault diagnosis information in a preset memory, and sending the diagnosis information to a serializer for registering.
4. The display screen failure diagnosis method according to claim 1, wherein the step of switching to the display screen failure diagnosis mode upon detection of a currently enabled display screen failure further comprises:
receiving a starting-up enabling signal and acquiring screen point information;
and performing screen clicking according to the time sequence of the screen clicking information to start the display screen.
5. The display screen failure diagnosis method according to claim 1, wherein the step of upon detection of a currently enabled display screen failure comprises:
receiving a user touch command, and confirming whether the user touch command is a repeated touch command;
and confirming the display screen fault when the user touch command is confirmed to be a repeated touch command.
6. The display screen failure diagnosis method of claim 5, wherein the step of confirming the display screen failure when confirming the user touch command is a repeat touch command comprises:
counting the repetition times of the user touch command when receiving the repeated user touch command;
and if the repetition times of the user touch command is larger than or equal to a preset numerical value, determining that the user touch command is a repeated touch command.
7. The display screen failure diagnosis method of claim 6, wherein the step of receiving the repeated user touch command comprises:
confirming whether the user touch command is initiated through the same touch command area;
and if the user touch command is initiated through the same touch command area, confirming that a repeated user touch command is received.
8. The display screen failure diagnosis method according to claim 1, wherein the display screen failure diagnosis method further comprises:
newly establishing a display screen fault solution corresponding to the display screen fault, and generating a fault code of the display screen fault solution;
and storing the diagnostic value of the display screen fault in association with the fault code.
9. A display screen failure diagnosis apparatus characterized by comprising: a memory, a processor, and a display screen failure diagnosis program stored on the memory and executable on the processor, the display screen failure diagnosis program implementing the steps of the display screen failure diagnosis method according to any one of claims 1 to 8 when executed by the processor.
10. A computer-readable storage medium, the computer-readable storage medium comprising: a memory, a processor, and a display screen failure diagnosis program stored on the memory and executable on the processor, the display screen failure diagnosis program implementing the steps of the display screen failure diagnosis method according to any one of claims 1 to 8 when executed by the processor.
CN202011599614.8A 2020-12-28 2020-12-28 Display screen fault diagnosis method and device and computer readable storage medium Pending CN112711495A (en)

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