CN112381379A - Traffic accident processing method and device and electronic equipment - Google Patents
Traffic accident processing method and device and electronic equipment Download PDFInfo
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Abstract
本申请公开了一种交通事故的处理方法、装置及电子设备，该方案在发生交通事故时，接收车主上传的交通事故的信息，然后根据交通事故的信息选择合适的处理人员以处理交通事故，并将交通事故的信息发送至对应的处理人员。可见，本申请在发生交通事故时，通过车主上传的交通事故的信息可以自动的确定合适的处理人员以处理交通事故，提高了交通事故处理的速度，缓解了交通拥堵的情况。
The present application discloses a traffic accident processing method, device and electronic device. When a traffic accident occurs, the solution receives the traffic accident information uploaded by the vehicle owner, and then selects appropriate handlers to deal with the traffic accident according to the traffic accident information. And send the traffic accident information to the corresponding handler. It can be seen that when a traffic accident occurs, the application can automatically determine the appropriate handling personnel to handle the traffic accident through the information of the traffic accident uploaded by the vehicle owner, which improves the speed of handling the traffic accident and relieves the traffic congestion.
Description
Technical Field
The present application relates to the field of transportation, and in particular, to a method and an apparatus for processing a traffic accident, and an electronic device.
Background
With the development of economy in China, the number of vehicles owned by people is continuously increased, and the number of traffic accidents is also continuously increased. At present, traffic police are generally processed on site when a traffic accident occurs, specifically, when the traffic accident occurs, an alarm call needs to be dialed to a traffic police center, the traffic police center arranges a corresponding traffic police on site for processing, the processing speed is slow, and problems such as traffic jam and the like can be caused.
Disclosure of Invention
The application aims to provide a traffic accident processing method, a traffic accident processing device and electronic equipment, so that the speed of processing traffic accidents is increased, and the condition of traffic jam is relieved.
In order to solve the above technical problem, the present application provides a method for processing a traffic accident, including:
receiving traffic accident information uploaded by a vehicle owner;
selecting corresponding processing personnel according to the information of the traffic accident so as to process the traffic accident;
and sending the traffic accident information to the corresponding processing personnel.
Preferably, before receiving the information of the traffic accident uploaded by the owner of the vehicle, the method further comprises:
receiving information of a plurality of processing personnel;
selecting corresponding processing personnel according to the information of the traffic accident, wherein the method comprises the following steps:
and selecting corresponding processing personnel according to the information of the traffic accident and the information of the plurality of processing personnel.
Preferably, the information of the processing person includes a grade of the traffic accident that the processing person can process;
selecting a corresponding processing person according to the information of the traffic accident and the information of the plurality of processing persons, and the method comprises the following steps:
determining the grade of the traffic accident according to the information of the traffic accident;
and selecting corresponding processing personnel from the processing personnel with the same grade of the processable traffic accident as the grade of the traffic accident.
Preferably, the information of the traffic accident includes a live photograph and description information of the owner of the vehicle;
determining a level of the traffic accident according to the information of the traffic accident, including:
determining the grade of the traffic accident as a first grade according to the scene photo of the traffic accident;
determining the grade of the traffic accident to be a second grade according to the description information of the vehicle owner;
judging whether the first grade and the second grade are the same;
if so, taking the first grade or the second grade as the grade of the traffic accident;
and if not, taking the first grade as the grade of the traffic accident.
Preferably, selecting a corresponding processing person from among processing persons having a level of a processable traffic accident identical to that of the traffic accident includes:
selecting corresponding processing personnel from the processing personnel which have the same grade of the processable traffic accident and the grade of the traffic accident and are in a first preset range; the first preset range is a range of a circle which takes the position of the traffic accident as a circle center and A as a radius.
Preferably, the selecting of the corresponding processing person from the processing persons having the same grade of the processable traffic accident as the grade of the traffic accident and within the first preset range includes:
and selecting corresponding processing personnel from the processing personnel which have the same grade of the processable traffic accident as the grade of the traffic accident, are in a first preset range and are closest to the position of the traffic accident.
Preferably, the method further comprises the following steps:
when no processing personnel with the same grade of the traffic accident and the grade of the traffic accident can be processed in a first preset range, selecting corresponding processing personnel from the processing personnel with the same grade of the traffic accident and the grade of the traffic accident and in a second preset range; the second preset range is a range of a circle with the position of the traffic accident as a circle center and B as a radius, and B is larger than A.
Preferably, the method further comprises the following steps:
and controlling an alarm device to send alarm information when no processing personnel with the same grade of the traffic accident and the grade of the traffic accident exist in the second preset range.
In order to solve the above technical problem, the present application further provides a traffic accident processing apparatus, including:
the receiving unit is used for receiving the traffic accident information uploaded by the owner of the vehicle;
the processing unit is used for selecting corresponding processing personnel according to the traffic accident information so as to process the traffic accident;
and the sending unit is used for sending the traffic accident information to the corresponding processing personnel.
Preferably, before receiving the information of the traffic accident uploaded by the owner of the vehicle, the receiving unit is further configured to receive information of a plurality of processing personnel; the processing unit is specifically used for selecting corresponding processing personnel according to the information of the traffic accident and the information of the plurality of processing personnel.
Preferably, the information of the processing person includes a grade of the traffic accident that the processing person can process; the processing unit is specifically configured to determine the level of the traffic accident according to the information of the traffic accident; and selecting corresponding processing personnel from the processing personnel with the same grade of the processable traffic accident as the grade of the traffic accident.
Preferably, the information of the traffic accident includes a live photograph and description information of the owner of the vehicle; determining a level of the traffic accident according to the information of the traffic accident, including: determining the grade of the traffic accident as a first grade according to the scene photo of the traffic accident; determining the grade of the traffic accident to be a second grade according to the description information of the vehicle owner; judging whether the first grade and the second grade are the same; if so, taking the first grade or the second grade as the grade of the traffic accident; and if not, taking the first grade as the grade of the traffic accident.
Preferably, the processing unit is specifically configured to select a corresponding processing person from processing persons who have the same level of the processable traffic accident as the level of the traffic accident and are within a first preset range; the first preset range is a range of a circle which takes the position of the traffic accident as a circle center and A as a radius.
Preferably, the processing unit is specifically configured to select a corresponding processing person from processing persons having a same level of a processable traffic accident as the level of the traffic accident, within a first preset range, and closest to the location of the traffic accident.
Preferably, when there is no processing person with the same level of the traffic accident as the level of the traffic accident in the first preset range, the processing unit is specifically configured to select a corresponding processing person from the processing persons with the same level of the traffic accident and in the second preset range; the second preset range is a range of a circle with the position of the traffic accident as a circle center and B as a radius, and B is larger than A.
Preferably, when there is no processing person with the same grade of the traffic accident as the grade of the traffic accident in the second preset range, the processing unit is further configured to control an alarm device to send out alarm information.
In order to solve the above technical problem, the present application further provides an electronic device, including:
a memory for storing a computer program;
a processor for implementing the following steps when executing the computer program:
receiving traffic accident information uploaded by a vehicle owner, and selecting corresponding processing personnel to process the traffic accident according to the traffic accident information and the information of the plurality of processing personnel; and sending the traffic accident information to the corresponding processing personnel.
Preferably, when the processor executes the computer subprogram stored in the memory, the processor receives information of a plurality of processing personnel before receiving the information of the traffic accident uploaded by the owner; the processing unit is specifically used for selecting corresponding processing personnel according to the information of the traffic accident and the information of the plurality of processing personnel.
Preferably, when the processor executes the computer subprogram stored in the memory, the following steps can be specifically realized: when the information of the processing personnel comprises the grade of the traffic accident which can be processed by the processing personnel, determining the grade of the traffic accident according to the information of the traffic accident; and selecting corresponding processing personnel from the processing personnel with the same grade of the processable traffic accident as the grade of the traffic accident.
Preferably, when the processor executes the computer subprogram stored in the memory, the following steps can be specifically realized: when the information of the traffic accident comprises a scene photo and the description information of the vehicle owner, determining the grade of the traffic accident as a first grade according to the scene photo of the traffic accident; determining the grade of the traffic accident to be a second grade according to the description information of the vehicle owner; judging whether the first grade and the second grade are the same; if so, taking the first grade or the second grade as the grade of the traffic accident; and if not, taking the first grade as the grade of the traffic accident.
Preferably, when the processor executes the computer subprogram stored in the memory, the following steps can be specifically realized: selecting corresponding processing personnel from the processing personnel which have the same grade of the processable traffic accident and the grade of the traffic accident and are in a first preset range; the first preset range is a range of a circle which takes the position of the traffic accident as a circle center and A as a radius.
Preferably, when the processor executes the computer subprogram stored in the memory, the following steps can be specifically realized: and selecting corresponding processing personnel from the processing personnel which have the same grade of the processable traffic accident as the grade of the traffic accident, are in a first preset range and are closest to the position of the traffic accident.
Preferably, when the processor executes the computer subprogram stored in the memory, the following steps can be specifically realized: when no processing personnel with the same grade of the traffic accident and the grade of the traffic accident can be processed in a first preset range, selecting corresponding processing personnel from the processing personnel with the same grade of the traffic accident and the grade of the traffic accident and in a second preset range; the second preset range is a range of a circle with the position of the traffic accident as a circle center and B as a radius, and B is larger than A.
Preferably, when the processor executes the computer subprogram stored in the memory, the following steps can be specifically realized: and controlling an alarm device to send alarm information when no processing personnel with the same grade of the traffic accident and the grade of the traffic accident exist in the second preset range.
The application provides a traffic accident processing method, a traffic accident processing device and electronic equipment. Therefore, when a traffic accident occurs, appropriate processing personnel can be automatically determined through the information of the traffic accident uploaded by the vehicle owner so as to process the traffic accident, the speed of processing the traffic accident is increased, and the condition of traffic jam is relieved.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings needed in the prior art and the embodiments are briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings without creative efforts.
Fig. 1 is a schematic flow chart of a first traffic accident handling method provided in the present application;
FIG. 2 is a schematic flow chart illustrating a second method for handling a traffic accident according to the present application;
FIG. 3 is a schematic flow chart illustrating a third method for handling a traffic accident according to the present application;
FIG. 4 is a schematic flow chart illustrating a fourth method for handling a traffic accident according to the present application;
fig. 5 is a schematic flow chart of a fifth traffic accident handling method provided in the present application;
fig. 6 is a schematic flow chart of a sixth traffic accident handling method provided in the present application;
fig. 7 is a schematic flow chart of a seventh traffic accident handling method provided in the present application;
FIG. 8 is a schematic flow chart illustrating an eighth method for handling a traffic accident according to the present application;
fig. 9 is a block diagram illustrating a traffic accident processing apparatus according to the present application;
fig. 10 is a block diagram of an electronic device according to the present application.
Detailed Description
The core of the application is to provide a traffic accident processing method, a traffic accident processing device and electronic equipment, so that the speed of processing traffic accidents is increased, and the condition of traffic jam is relieved.
In order to make the objects, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
Referring to fig. 1, fig. 1 is a schematic flow chart of a first traffic accident handling method provided in the present application, where the scheme includes:
s11: receiving traffic accident information uploaded by a vehicle owner;
the step aims to provide a mode for seeking a processing personnel for processing the traffic accident by the vehicle owner, specifically, the vehicle owner uploads the information of the traffic accident, and under the normal condition, the vehicle owner uploads the information of the traffic accident to a traffic accident processing platform through an intelligent terminal such as a mobile phone and the like through the mobile phone to seek the processing personnel. The information of the traffic accident may be, but is not limited to, the geographical location of the vehicle owner, the time of the traffic accident, the description of the vehicle owner on the traffic accident, the vehicle model of the vehicle owner, and the like. It should be noted that the information of the traffic accident uploaded by the vehicle owner may also be other information, and the application is not particularly limited herein.
S12: selecting a corresponding processing personnel according to the information of the traffic accident and the information of the plurality of processing personnel to process the traffic accident;
s13: and sending the traffic accident information to corresponding processing personnel.
Specifically, the step aims to select appropriate matched processing personnel to process the traffic accident according to the traffic accident information uploaded by the vehicle owner, and when the traffic accident information uploaded by the vehicle owner is received, the corresponding processing personnel are automatically searched and the corresponding traffic information is sent to the corresponding processing personnel to process the traffic accident, so that the speed of processing the traffic accident is increased, and the traffic jam caused by the fact that the traffic accident is not processed in time is avoided.
For example, if the information of the traffic accident uploaded by the vehicle owner is a galloping vehicle and the front end of the car is sunken, the traffic accident processing platform selects a processing person capable of processing the traffic accident such as galloping vehicle type and sunken front end according to the information of a plurality of processing persons and sends the information of the traffic accident to the corresponding processing person to process the traffic accident.
In conclusion, when a traffic accident occurs, appropriate processing personnel can be automatically determined through the traffic accident information uploaded by the vehicle owner to process the traffic accident, so that the speed of processing the traffic accident is increased, and the condition of traffic jam is relieved.
Referring to fig. 2, fig. 2 is a schematic flow chart of a second traffic accident handling method provided in the present application, where the traffic accident handling method includes:
s21: receiving information of a plurality of processing personnel;
in order to select an appropriate processing person to process an order according to information of a plurality of processing persons, the information of the plurality of processing persons needs to be received first. Specifically, the information of the processing staff may be, but not limited to, names, sexes, identity information, evaluations, and the like of a plurality of processing staff, or may be other information of the processing staff, and the present application is not limited thereto.
It should be noted that the processing personnel may be a traffic police or a person familiar with the knowledge of traffic regulations and responsibility determination.
S22: receiving traffic accident information uploaded by a vehicle owner;
s23: selecting corresponding processing personnel according to the information of the traffic accident and the information of the plurality of processing personnel;
s24: and sending the traffic accident information to corresponding processing personnel.
For the specific implementation of the above steps S22 to S24, reference is made to the contents of the foregoing embodiments, and details are not repeated herein.
Referring to fig. 3, fig. 3 is a schematic flow chart of a third traffic accident handling method provided in the present application, where the traffic accident handling method includes:
s31: receiving information of a plurality of processing personnel, wherein the information of the processing personnel comprises the grade of the traffic accident which can be processed by the processing personnel;
considering that the treating personnel may have different qualification levels, each treating personnel can only treat the traffic accidents with the same qualification level as the treating personnel. Based on this, the information of the processing person in the present application includes the grade of the traffic accident that the processing person can process. For example, the handler a (the smaller accident qualification level), the handler B (the general accident qualification level), and the handler C (the serious accident qualification level), when the level of the traffic accident is determined as the general accident level, the handler B is selected to handle the traffic accident determined as the general accident level. This step allows for more orderly selection of the treating person.
S32: receiving traffic accident information uploaded by a vehicle owner;
s33: determining the grade of the traffic accident according to the information of the traffic accident;
s34: selecting corresponding processing personnel from the processing personnel with the same grade of the processable traffic accident and the grade of the traffic accident;
s35: and sending the traffic accident information to a processing person who can process the traffic accident with the same grade as the traffic accident.
The embodiment of the application provides a method for screening treating staff, and particularly relates to a method for screening treating staff, wherein the information of the treating staff comprises the grade of a traffic accident which can be treated by the treating staff.
For example, when the grade of the traffic accident is determined to be a general accident grade according to the information (such as some deformation of the vehicle) of the traffic accident uploaded by the vehicle owner, at this time, corresponding processing personnel are selected from the processing personnel of which the grade of the processable traffic accident is the general accident qualification grade to process the traffic accident, and the selection of the processing personnel is more orderly, so that the requirement matching performance is improved.
For the specific implementation of the above steps S32 and S35, reference may be made to the contents of the foregoing embodiments, and details are not repeated herein.
Referring to fig. 4, fig. 4 is a schematic flow chart of a fourth traffic accident handling method provided in the present application, where the traffic accident handling method includes:
s41: receiving information of a plurality of processing personnel, wherein the information of the processing personnel comprises the grade of the traffic accident which can be processed by the processing personnel;
s42: receiving traffic accident information uploaded by a vehicle owner, wherein the traffic accident information comprises a scene photo and description information of the vehicle owner;
the information for explaining the traffic accident in this step may include a live photo and description information of the vehicle owner, the live photo may be a photograph of the vehicle owner or other person at the traffic accident site, such as a photograph of a deformed vehicle or a photograph of a person injured, and the description information of the vehicle owner may be, but is not limited to, text information or voice information, where the text information or voice information may include what degree of deformation or scratch occurs at a certain position of the vehicle, which part of the body is injured, and the like, and the specific situation is not particularly limited in this application.
S43: determining the grade of the traffic accident as a first grade according to the scene photo of the traffic accident;
s44: determining the grade of the traffic accident as a second grade according to the description information of the vehicle owner;
s45: judging whether the first grade and the second grade are the same;
s46: if so, taking the first grade or the second grade as the grade of the traffic accident;
s47: if not, taking the first grade as the grade of the traffic accident;
s48: selecting corresponding processing personnel from the processing personnel with the same grade of the processable traffic accident and the grade of the traffic accident;
s49: and sending the traffic accident information to a processing person who can process the traffic accident with the same grade as the traffic accident.
The embodiment of the application provides a method for confirming the grade of a traffic accident, and particularly, the information of the traffic accident uploaded by a vehicle owner comprises a scene photo of the traffic accident and description information of the vehicle owner on the traffic accident, and considering that the description of the accident scene by the vehicle owner may be inaccurate due to some reasons, if the vehicle owner uploads the information of the traffic accident, the description information may be partially excited, so that the selected corresponding processing personnel are not matched.
In order to solve the technical problems, the method determines the grade of the traffic accident according to the scene photo and the description information of the vehicle owner respectively, specifically, the grade of the traffic accident determined according to the scene photo is a first grade, the grade of the traffic accident determined according to the description information of the vehicle owner is a second grade, and when the grade of the traffic accident determined according to the scene photo is the same as the grade of the traffic accident determined according to the description information of the vehicle owner, namely the first grade is the same as the second grade, the first grade or the second grade can be used as the grade of the traffic accident; when the grade of the traffic accident determined according to the scene photo is different from the grade of the traffic accident determined according to the description information of the vehicle owner, namely the first grade is different from the second grade, the grade of the traffic accident determined according to the scene photo is taken as the main grade, namely the first grade is taken as the grade of the traffic accident.
For example, suppose the description information of the vehicle owner in the angry state may exaggerate the severity of the traffic accident, for example: if the level of the traffic accident according to the description information of the owner of the vehicle is judged as a serious accident level, the scene photo is displayed as: the car lamp and the front end of the car are slightly scratched and rubbed without interference, and if the grade of the traffic accident is judged to be a smaller accident grade, the smaller accident determined by the scene picture is taken as the standard.
In conclusion, by adopting the mode of the embodiment, the situation that the grade of the selected processing personnel is not matched with the grade of the traffic accident due to the emotion factor of the vehicle owner is avoided, and the requirement matching performance is improved.
For the specific implementation of the above steps S41 and S49, reference is made to the contents of the foregoing embodiments, and details are not repeated here.
Referring to fig. 5, fig. 5 is a schematic flow chart of a fifth traffic accident handling method provided in the present application, where the traffic accident handling method includes:
s51: receiving information of a plurality of processing personnel, wherein the information of the processing personnel comprises the grade of the traffic accident which can be processed by the processing personnel;
s52: receiving traffic accident information uploaded by a vehicle owner;
s53: determining the grade of the traffic accident according to the information of the traffic accident;
s54: selecting corresponding processing personnel from the processing personnel which have the same grade of the processable traffic accident and the grade of the traffic accident and are in a first preset range; the first preset range is a range of a circle which takes the position of the traffic accident as the center of the circle and A as the radius;
s55: and sending the traffic accident information to a processing person who has the same grade of the processable traffic accident as the grade of the traffic accident and is in a first preset range.
The embodiment of the application provides a method for selecting a processing person, considering that more than one processing person can meet the condition that the grade of the processable traffic accident is the same as that of the traffic accident, in order to improve the speed of processing the traffic accident as much as possible, the method selects the processing person in a first preset range from the processing persons meeting the condition that the grade of the processable traffic accident is the same as that of the traffic accident so as to process the traffic accident.
It should be noted that the specific range of the first preset range may be preset by the traffic accident handling platform, and the application is not particularly limited. For example, in a region with sparse population, a relatively open periphery or a relatively far distance, the first preset range may be set to be larger, that is, the value of the radius a is set to be larger; in densely populated, more surrounding facilities, or urban areas, the first predetermined range may be set relatively small, i.e., the value of radius a is set relatively small. The radius a in the present application may be set to 10 km.
In conclusion, the method and the device have the advantages that the function of selecting the grade of the traffic accident is realized, the range of the processing personnel is limited, namely the first preset range, the accuracy of selecting the processing personnel is improved, and the speed of processing the traffic accident is improved.
For the specific implementation of the above steps S51, S52 and S53, reference may be made to the contents of the foregoing embodiments, and further description is omitted here.
Referring to fig. 6, fig. 6 is a schematic flow chart of a sixth traffic accident handling method provided in the present application, where the traffic accident handling method includes:
s61: receiving information of a plurality of processing personnel, wherein the information of the processing personnel comprises the grade of the traffic accident which can be processed by the processing personnel;
s62: receiving traffic accident information uploaded by a vehicle owner;
s63: determining the grade of the traffic accident according to the information of the traffic accident;
s64: selecting corresponding processing personnel from the processing personnel which have the same grade of the processable traffic accident as the grade of the traffic accident, are in a first preset range and are closest to the position of the traffic accident;
s65: and sending the traffic accident information to a processing person who has the same grade of the processable traffic accident as that of the traffic accident, is within a first preset range and is closest to the position of the traffic accident.
Embodiments of the present application provide a method for selecting a treating person, considering that in a relatively densely populated area, more than one treating person may be within a first predetermined range and may treat the same level of a traffic accident.
In order to solve the technical problems, in the application, in order to improve the speed of traffic accident handling, on the premise that the conditions are met, a handler closest to the position where the traffic accident occurs is selected to handle the traffic accident.
The specific implementation manner may be that the distances between the positions of the handlers who satisfy the conditions that the level of the treatable traffic accident is the same as the level of the traffic accident and is within the first preset range and the positions of the traffic accident are sorted, so that the handler closest to the position of the traffic accident is determined, and the handler closest to the position where the traffic accident occurs and satisfying the above conditions is selected to treat the traffic accident. The distances may be sorted from small to large or from large to small, and the present application is not limited thereto.
In conclusion, the method can realize the function of selecting the corresponding treating personnel, the treating personnel closest to the traffic accident is selected, the speed of treating the traffic accident is increased, the treating personnel far away do not need to arrive at the traffic accident position specially, and resources are saved.
For the specific implementation of the above steps S61, S62, S63 and S65, reference may be made to the contents of the foregoing embodiments, and further description is omitted here.
Referring to fig. 7, fig. 7 is a schematic flow chart of a seventh traffic accident handling method provided in the present application, where the traffic accident handling method includes:
s71: receiving information of a plurality of processing personnel, wherein the information of the processing personnel comprises the grade of the traffic accident which can be processed by the processing personnel;
s72: receiving traffic accident information uploaded by a vehicle owner;
s73: determining the grade of the traffic accident according to the information of the traffic accident;
s74: when no processing personnel with the same grade of the processable traffic accident and the same grade of the traffic accident exist in the first preset range, selecting corresponding processing personnel from the processing personnel with the same grade of the processable traffic accident and the grade of the traffic accident and in the second preset range; the second preset range is a range of a circle with the position of the traffic accident as the center of the circle, B as the radius, and B is larger than A;
s75: and sending the traffic accident information to a processing person who has the same grade of the processable traffic accident as the grade of the traffic accident and is in a second preset range.
The embodiment of the application provides a method for selecting a processing person, and in consideration of the fact that in a remote area with rare and open personnel, the processing person which can meet the condition that the grade of a processable traffic accident is the same as that of the traffic accident may not exist in a first preset range, at the moment, in order to select a proper processing person to process the traffic accident, a mode of expanding the range of the selected processing person is adopted. Specifically, the corresponding processing personnel meeting the conditions are selected within a second preset range, wherein the second preset range is larger than the first preset range, that is, the radius B is larger than the radius a. In the present application, when a is 10 km, B may be 15 km.
In summary, the manner of expanding the range of the selected treating staff in the embodiment is convenient for the user to find the treating staff meeting the above conditions to treat the traffic accident.
For the specific implementation of the above steps S71, S72, S73 and S75, reference may be made to the contents of the foregoing embodiments, and further description is omitted here.
Referring to fig. 8, fig. 8 is a schematic flow chart of an eighth traffic accident handling method provided in the present application, where the traffic accident handling method includes:
s81: receiving information of a plurality of processing personnel, wherein the information of the processing personnel comprises the grade of the traffic accident which can be processed by the processing personnel;
s82: receiving traffic accident information uploaded by a vehicle owner;
s83: determining the grade of the traffic accident according to the information of the traffic accident;
s84: and when no processing personnel with the same grade of the processable traffic accident and the same grade of the traffic accident exist in the second preset range, controlling the alarm device to send out alarm information.
Specifically, due to some reasons, such as geographical location reasons, etc., it may occur that a treating person who has not selected the same level of the treatable traffic accident as that of the traffic accident within the second preset range is not selected.
In order to solve the technical problem, when the second preset range does not have a processing person meeting the conditions, the control prompting device sends out alarm information to prompt the person that the corresponding processing person is not found in the traffic accident, the worker can select an emergency processing person to process the traffic accident, or select a processing person with a processing traffic accident grade higher than that of the traffic accident grade to process the traffic accident, or contact the car owner to explain the situation to the car owner, so that the car owner does not need to be in an emergency, and the specific processing mode can be determined according to the actual situation, and the application is not particularly limited.
It should be noted that the prompting device may be one or more of an acoustic alarm device, a vibration alarm device and an optical alarm device of the traffic accident handling platform. The alarm information may be the sum of one or more of sound alarm information, vibration information and light alarm information, and the alarm device and the alarm information are not limited to the above examples, and are not particularly limited herein.
In summary, in this embodiment, when the second preset range does not select the corresponding processing personnel, the control prompting device generates the prompting information, so that the working personnel can conveniently know the condition of the traffic accident processing and correspondingly process the condition, and the traffic jam caused by the traffic accident is further alleviated.
For the specific implementation of the above steps S81, S82 and S83, reference may be made to the contents of the foregoing embodiments, and further description is omitted here.
The following describes a method for handling a traffic accident in detail by using a specific embodiment.
First, information of a plurality of processing persons, such as a processing person class a (minor accident qualification level), a processing person class B (general accident qualification level), and a processing person class C (major accident qualification level), is received in advance, and when information of a traffic accident submitted by a vehicle owner is received, the level of the traffic accident is preliminarily confirmed based on the information of the traffic accident, for example, a vehicle is recognized as a general accident level with some deformation. A handler is selected from the handler class B to handle the traffic accident. Assuming that 5 persons in class B of the treating person are Zhang-A, Wang-A, Li-A, Sun-A and Zhao-A respectively, the distances between the positions and the position of the traffic accident are 3 km, 9 km, 11 km, 15 km and 23 km respectively, assuming that the first preset range is within 10 km of a square circle and the second preset range is within 15 km, selecting Zhang-A as the treating person of the traffic accident to treat the traffic accident.
In the following, a traffic accident handling device provided in an embodiment of the present application is introduced, and a traffic accident handling device described below and a traffic accident handling method described above may be referred to correspondingly.
Referring to fig. 9, fig. 9 is a block diagram of a traffic accident processing device according to the present application, the device including:
the receiving unit 1 is used for receiving the traffic accident information uploaded by a vehicle owner;
the processing unit 2 is used for selecting corresponding processing personnel according to the traffic accident information so as to process the traffic accident;
and the sending unit 3 is used for sending the information of the traffic accident to the corresponding processing personnel.
First, the vehicle owner uploads the information of the traffic accident to the traffic accident processing platform through an intelligent terminal, such as a mobile phone, so as to seek for a processing person. The information of the traffic accident may be, but is not limited to, the geographical location of the vehicle owner, the description of the traffic accident by the vehicle owner, the vehicle model of the vehicle owner, and the like. After receiving the traffic accident information uploaded by the vehicle owner, selecting proper matched processing personnel according to the traffic accident information uploaded by the vehicle owner and the information of the plurality of processing personnel to process the traffic accident. In conclusion, when the traffic accident information uploaded by the vehicle owner is received, the corresponding processing personnel can be automatically searched to process the traffic accident, the speed of processing the traffic accident is increased, and the traffic jam caused by the fact that the traffic accident is not processed in time is avoided.
As a preferred embodiment, the receiving unit 1 is also adapted to receive information of a plurality of processing personnel. The information of the processing personnel in the application can be, but is not limited to, the names, the sexes, the identity verification information, the evaluation and the like of a plurality of processing personnel, and can also be other information of the processing personnel, and the adaptability modification can be made according to the actual requirement. It should be noted that the processing personnel may be a traffic police or a person familiar with the knowledge of traffic regulations and responsibility determination.
As a preferred embodiment, the information of the processing person includes a grade of the traffic accident that the processing person can process; the processing unit 2 may be specifically configured to determine the level of the traffic accident according to the information of the traffic accident; and selecting corresponding treating personnel from treating personnel with the same grade of the processable traffic accident as the grade of the traffic accident.
As a preferred embodiment, the information of the traffic accident includes a scene photograph and description information of the owner of the vehicle; the processing unit 2 may be specifically configured to determine that the level of the traffic accident is the first level according to the scene photograph of the traffic accident; determining the grade of the traffic accident as a second grade according to the description information of the vehicle owner; judging whether the first grade and the second grade are the same; if so, taking the first grade or the second grade as the grade of the traffic accident; and if not, taking the first grade as the grade of the traffic accident.
As a preferred embodiment, the processing unit 3 may be specifically configured to select a corresponding processing person from processing persons having the same level of the processable traffic accident as the level of the traffic accident and within a first preset range; the first preset range is a range of a circle which takes the position of the traffic accident as the center of the circle and A as the radius.
As a preferred embodiment, the processing unit 2 may be specifically configured to select a corresponding processing person from processing persons having the same level of the processable traffic accident as the level of the traffic accident, within a first preset range, and closest to the location of the traffic accident.
As a preferred embodiment, when there are no handlers having the same level of the processable traffic accident and the same level of the traffic accident within the first preset range, the processing unit 2 may be specifically configured to select a corresponding handler from the handlers having the same level of the processable traffic accident and the same level of the traffic accident and within the second preset range; the second preset range is a range of a circle with the position of the traffic accident as the center of the circle, B as the radius, and B is larger than A.
As a preferred embodiment, the processing unit 2 may be further configured to control the alarm device to send out an alarm message when there is no processing person with the same level of the processable traffic accident as the level of the traffic accident within the second preset range.
For other descriptions of the traffic accident handling apparatus provided in the present application, please refer to the above method embodiment, which is not described herein again.
In the following, an electronic device provided by an embodiment of the present application is introduced, and a method for handling a traffic accident described above and a method for handling a traffic accident described below may be referred to correspondingly.
Referring to fig. 10, fig. 10 is a block diagram of an electronic device provided in the present application, where the electronic device includes:
a memory 4 for storing a computer program;
a processor 5 for implementing the following steps when executing the computer program:
when receiving the traffic accident information uploaded by the owner of the vehicle; selecting corresponding processing personnel according to the information of the traffic accident so as to process the traffic accident; and sending the traffic accident information to corresponding processing personnel.
In this embodiment, when the processor 5 executes the computer subprogram stored in the memory 4, the following steps may be specifically implemented: when receiving the traffic accident information uploaded by the owner of the vehicle, the information of a plurality of processing personnel is received first.
In this embodiment, when the processor 5 executes the computer subprogram stored in the memory 4, the following steps may be specifically implemented: determining the grade of the traffic accident according to the information of the traffic accident when the information of the processing personnel comprises the grade of the traffic accident which can be processed by the processing personnel; and selecting corresponding treating personnel from treating personnel with the same grade of the processable traffic accident as the grade of the traffic accident.
In this embodiment, when the processor 5 executes the computer subprogram stored in the memory 4, the following steps may be specifically implemented: when the information of the traffic accident comprises the scene photo and the description information of the vehicle owner, determining the grade of the traffic accident as a first grade according to the scene photo of the traffic accident; determining the grade of the traffic accident as a second grade according to the description information of the vehicle owner; judging whether the first grade and the second grade are the same; if so, taking the first grade or the second grade as the grade of the traffic accident; and if not, taking the first grade as the grade of the traffic accident.
In this embodiment, when the processor 5 executes the computer subprogram stored in the memory 4, the following steps may be specifically implemented: selecting corresponding processing personnel from the processing personnel which have the same grade of the processable traffic accident and the grade of the traffic accident and are in a first preset range; the first preset range is a range of a circle which takes the position of the traffic accident as the center of the circle and A as the radius.
In this embodiment, when the processor 5 executes the computer subprogram stored in the memory 4, the following steps may be specifically implemented: and selecting corresponding treating personnel from treating personnel which have the same grade of the treatable traffic accident as the grade of the traffic accident, are within a first preset range and are closest to the position of the traffic accident.
In this embodiment, when the processor 5 executes the computer subprogram stored in the memory 4, the following steps may be specifically implemented: when no processing personnel with the same grade of the processable traffic accident and the same grade of the traffic accident exist in the first preset range, selecting corresponding processing personnel from the processing personnel with the same grade of the processable traffic accident and the grade of the traffic accident and in the second preset range; the second preset range is a range of a circle with the position of the traffic accident as the center of the circle, B as the radius, and B is larger than A.
In this embodiment, when the processor 5 executes the computer subprogram stored in the memory 4, the following steps may be specifically implemented: and when no processing personnel with the same grade of the processable traffic accident and the same grade of the traffic accident exist in the second preset range, controlling the alarm device to send out alarm information.
For other descriptions of the electronic device provided by the present application, please refer to the above method embodiment, which is not described herein again.
The embodiments in the present description are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. The device disclosed by the embodiment corresponds to the method disclosed by the embodiment, so that the description is simple, and the relevant points can be referred to the method part for description.
It is further noted that, in the present specification, relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the application. Thus, the present application is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (10)
1. A method for handling a traffic accident, comprising:
receiving traffic accident information uploaded by a vehicle owner;
selecting corresponding processing personnel according to the information of the traffic accident so as to process the traffic accident;
and sending the traffic accident information to the corresponding processing personnel.
2. The method for handling a traffic accident according to claim 1, wherein before receiving the traffic accident information uploaded by the owner of the vehicle, the method further comprises:
receiving information of a plurality of processing personnel;
selecting corresponding processing personnel according to the information of the traffic accident, wherein the method comprises the following steps:
and selecting corresponding processing personnel according to the information of the traffic accident and the information of the plurality of processing personnel.
3. The method of handling a traffic accident according to claim 2, wherein the information of the processing person includes a grade of the traffic accident that the processing person can handle;
selecting a corresponding processing person according to the information of the traffic accident and the information of the plurality of processing persons, and the method comprises the following steps:
determining the grade of the traffic accident according to the information of the traffic accident;
and selecting corresponding processing personnel from the processing personnel with the same grade of the processable traffic accident as the grade of the traffic accident.
4. The method of processing a traffic accident according to claim 3, wherein the information of the traffic accident includes a live photograph and description information of the owner of the vehicle;
determining a level of the traffic accident according to the information of the traffic accident, including:
determining the grade of the traffic accident as a first grade according to the scene photo of the traffic accident;
determining the grade of the traffic accident to be a second grade according to the description information of the vehicle owner;
judging whether the first grade and the second grade are the same;
if so, taking the first grade or the second grade as the grade of the traffic accident;
and if not, taking the first grade as the grade of the traffic accident.
5. The method of handling a traffic accident according to claim 3, wherein selecting a corresponding handler from those who can handle the same level of the traffic accident as the level of the traffic accident comprises:
selecting corresponding processing personnel from the processing personnel which have the same grade of the processable traffic accident and the grade of the traffic accident and are in a first preset range; the first preset range is a range of a circle which takes the position of the traffic accident as a circle center and A as a radius.
6. The method of handling a traffic accident according to claim 5, wherein selecting a corresponding handler from among handlers who have the same level of a processable traffic accident as the level of the traffic accident and are within a first preset range comprises:
and selecting corresponding processing personnel from the processing personnel which have the same grade of the processable traffic accident as the grade of the traffic accident, are in a first preset range and are closest to the position of the traffic accident.
7. The method of traffic accident handling according to claim 5, further comprising:
when no processing personnel with the same grade of the traffic accident and the grade of the traffic accident can be processed in a first preset range, selecting corresponding processing personnel from the processing personnel with the same grade of the traffic accident and the grade of the traffic accident and in a second preset range; the second preset range is a range of a circle with the position of the traffic accident as a circle center and B as a radius, and B is larger than A.
8. The method of handling a traffic accident according to claim 7, further comprising:
and controlling an alarm device to send alarm information when no processing personnel with the same grade of the traffic accident and the grade of the traffic accident exist in the second preset range.
9. A traffic accident management apparatus, comprising:
the receiving unit is used for receiving the traffic accident information uploaded by the owner of the vehicle;
the processing unit is used for selecting corresponding processing personnel according to the traffic accident information so as to process the traffic accident;
and the sending unit is used for sending the traffic accident information to the corresponding processing personnel.
10. An electronic device, comprising:
a memory for storing a computer program;
a processor for implementing a method of handling a traffic accident according to any one of claims 1 to 8 when executing the computer program.
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| CN202011254018.6A CN112381379A (en) | 2020-11-11 | 2020-11-11 | Traffic accident processing method and device and electronic equipment |
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Application publication date: 20210219 |