CN111917862A - Automobile rear service management system and method based on cloud platform - Google Patents
Automobile rear service management system and method based on cloud platform Download PDFInfo
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Abstract
The invention relates to the technical field of big data, in particular to an automobile rear service management system and method based on a cloud platform. The system comprises: the system comprises detection equipment, an equipment management platform and a service system, wherein the detection equipment is used for acquiring at least two types of automobile detection data, and each type of the at least two types of automobile detection data is related to an automobile identification code of the same automobile; the equipment management platform is used for receiving the automobile detection data, processing the automobile detection data and sending the processed automobile detection data to a service system; and the service system is used for providing automobile service for the same vehicle according to the processed automobile detection data. The invention can systematically integrate the detection data of the automobile and provide the automobile rear service according to the integrated detection data, thereby not only improving the automobile rear service efficiency, but also facilitating the automobile rear service and improving the user experience.
Description
Technical Field
The invention relates to the technical field of big data, in particular to an automobile rear service management system and method based on a cloud platform.
Background
With the continuous development of the automotive aftermarket industry chain, a large and complex market has developed. Firstly, the automobile is comprehensive, data and intelligent, and in the aspect of automobile marketing, particularly, the data of the behavior of the automobile owner is seriously viewed by the automobile enterprises. The data processing with the vehicle as the center, the intelligent detection, maintenance, parts, insurance and other information of the vehicle can form huge data mining application and generate value. Therefore, the utilization of big data to adapt the service behind the car is of great significance to the whole industry.
Disclosure of Invention
The invention aims to provide a system and a method for managing automobile rear services based on a cloud platform, so as to achieve the purposes of integrating automobile detection data and comprehensively providing automobile rear services.
In order to solve the above technical problem, an embodiment of the present invention provides the following technical solutions:
in a first aspect, an embodiment of the present invention provides an automobile rear service management system based on a cloud platform, where the system includes: a detection device, a device management platform and a service system,
the detection equipment is used for acquiring at least two types of automobile detection data, wherein each type of the at least two types of automobile detection data is related to the vehicle identification code of the same vehicle, and the at least two types of automobile detection data are uploaded;
the equipment management platform comprises a data interface and a service interface, the data interface is used for receiving the automobile detection data uploaded by the detection equipment and processing the automobile detection data, and the service interface is used for sending the processed automobile detection data to a service system;
and the service system is used for providing automobile service for the same vehicle according to the processed automobile detection data.
Optionally, the device management platform includes a device state caching module, where the device state caching module is configured to store the reported state information of the detection device and the expected state information of the application program;
the equipment management platform also comprises a firmware upgrading module, a remote control module, a configuration issuing module, an equipment monitoring module, a geographic position determining module and an equipment grouping module which are connected with the equipment state caching module.
Optionally, the data interface includes an MQTT message server, a proxy gateway, and a computing engine;
the MQTT message server is used for receiving the automobile detection data uploaded by the detection equipment;
the proxy gateway is used for classifying the automobile detection data according to a preset rule and pushing a data stream obtained after classification to the computing engine;
the computing engine is used for performing at least one operation of aggregation, analysis, sorting and filtering on the data stream.
Optionally, the proxy gateway comprises a rules engine,
the rule engine is used for receiving the automobile detection data, after the MQTT message server calls the rule engine to trigger a preset function to operate, classifying the automobile detection data according to a preset rule, and pushing a data stream obtained after classification to the calculation engine.
Optionally, the data interface further includes a data lake, the data lake is in communication connection with the computing engine, and the data lake is used for storing data after the computing engine operates.
Optionally, the service system is specifically configured to:
providing a vehicle health file or a vehicle comprehensive detection report for the same vehicle according to the processed vehicle detection data;
wherein the vehicle health record comprises at least one of the vehicle comprehensive test reports.
Optionally, the service system is further configured to send a control command to the proxy gateway;
the proxy gateway is used for receiving the control command and forwarding the control command to the MQTT message server so that the MQTT message server sends an MQTT message to the detection equipment according to the control command.
Optionally, the MQTT message server is configured to receive an operation result returned by the detection device according to the MQTT message, and send the operation result to the device management platform;
and the equipment management platform is used for updating the state information stored on the equipment state cache module according to the operation result.
Optionally, the proxy gateway further comprises a rule management module,
the proxy gateway is also used for receiving a rule management request sent by the service system and responding to the rule management request based on the specified management module;
wherein the rule management request comprises a create rule request, a delete rule request and a query rule request.
Optionally, the proxy gateway further comprises a job management module,
the proxy gateway is also used for receiving a job management request sent by the service system and responding to the job management request based on the job management module;
wherein the job management request comprises a create job request, an execute job request, a delete job request and a query job request.
Optionally, the proxy gateway is further configured to receive a theme management request sent by the service system, obtain a theme management message according to the theme management request, and send the theme management message to the MQTT message server;
the theme management request comprises a theme creating request, a theme deleting request and a theme inquiring request.
Optionally, the proxy gateway is further configured to send a theme configuration update message to the MQTT message server, so that the MQTT message server sends a theme configuration update command to the detection device according to the theme configuration update message, and the detection device is configured to update the theme configuration according to the theme configuration update command.
In a second aspect, an embodiment of the present invention provides a cloud platform-based automobile post-service management method, where the method includes:
acquiring at least two types of automobile detection data and sending the at least two types of automobile detection data, wherein each type of data in the at least two types of automobile detection data is related to an automobile identification code of the same vehicle;
receiving the automobile detection data, processing the automobile detection data, and sending the processed automobile detection data to a service system;
and providing automobile business service for the same vehicle according to the processed automobile detection data.
Optionally, the method further comprises:
storing the reported state information of the detection equipment and the expected state information of the application program;
and updating firmware, remotely controlling, configuring and issuing, monitoring equipment, determining geographic position and grouping equipment of the detection equipment based on the reported state information and the expected state information of the application program.
Optionally, the receiving the vehicle detection data and processing the vehicle detection data includes:
receiving the automobile detection data uploaded by the detection equipment;
classifying the automobile detection data according to a preset rule, and pushing a data stream obtained after classification to a calculation engine;
and performing at least one operation of aggregation, analysis, sorting and filtering on the data stream.
Optionally, the method further comprises:
and storing the processed data stream to a data lake.
Optionally, the providing the car service for the same vehicle according to the processed car detection data includes:
providing a vehicle health file or a vehicle comprehensive detection report for the same vehicle according to the processed vehicle detection data;
wherein the vehicle health record comprises at least one of the vehicle comprehensive test reports.
Optionally, the method further comprises:
sending a control command to an equipment management platform so that the equipment management platform forwards the control command to detection equipment;
and acquiring an operation result returned by the detection equipment according to the control command, and updating the state information stored in the detection equipment according to the operation result.
Optionally, the method further comprises:
receiving a rule management request sent by the service system, and responding to the rule management request;
wherein the rule management request comprises a create rule request, a delete rule request and a query rule request.
Optionally, the method further comprises:
receiving a job management request sent by the service system, and responding to the job management request;
wherein the job management request comprises a create job request, an execute job request, a delete job request and a query job request.
Optionally, the method further comprises:
receiving a theme management request sent by the service system, obtaining a theme management message according to the theme management request, and sending the theme management message to an MQTT message server;
the theme management request comprises a theme creating request, a theme deleting request and a theme inquiring request.
Different from the situation of the prior art, the embodiment of the invention provides an automobile post-service management system and method based on a cloud platform, and the system comprises a detection device, an equipment management platform and a service system, wherein the detection device is used for acquiring at least two types of automobile detection data, and each type of the at least two types of automobile detection data is related to an automobile identification code of the same vehicle; the equipment management platform comprises a data interface and a service interface, wherein the data interface is used for receiving the automobile detection data and processing the automobile detection data, and the service interface is used for sending the processed automobile detection data to a service system; the service system is used for providing automobile service for the same vehicle according to the processed automobile detection data. The cloud platform-based automobile post-service management system and method provided by the embodiment of the invention can systematically integrate the detection data of the automobile and provide automobile post-service according to the integrated detection data, such as automobile detection, automobile diagnosis, automobile maintenance and other services, so that the automobile post-service efficiency is improved, the automobile post-service is more convenient, and the user experience is improved.
Drawings
One or more embodiments are illustrated in drawings corresponding to, and not limiting to, the embodiments, in which elements having the same reference number designation may be represented as similar elements, unless specifically noted, the drawings in the figures are not to scale.
Fig. 1 is a schematic structural diagram of an automobile rear service management system based on a cloud platform according to an embodiment of the present invention;
fig. 2 is a timing diagram of a method for managing post-automobile services based on a cloud platform according to an embodiment of the present invention;
FIG. 3 is a schematic structural diagram of a detection apparatus provided in an embodiment of the present invention;
FIG. 4 is a block diagram of a device management platform according to an embodiment of the present invention;
FIG. 5 is a timing diagram of a device management platform data collection process according to an embodiment of the present invention;
fig. 6 is a timing diagram illustrating a control command issued by a service system to a detection device according to an embodiment of the present invention;
FIG. 7 is a timing diagram for managing topics of detection devices provided by an embodiment of the present invention;
FIG. 8 is a timing diagram illustrating the rule management of the device management platform according to an embodiment of the present invention;
fig. 9 is a timing chart of job management performed on the detection device connected to the device management platform according to the embodiment of the present invention;
fig. 10 is a logic block diagram of an automobile rear service management system based on a cloud platform according to an embodiment of the present invention;
fig. 11 is a schematic diagram for issuing a comprehensive report according to the automobile detection data according to the embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
The cloud platform-based automobile post-service management system provided by the embodiment of the invention mainly acquires vehicle detection data, vehicle diagnosis data and the like by accessing automobile detection equipment and automobile diagnosis equipment of all automobile maintenance shops around the world, so as to form a data platform integrating vehicle detection and maintenance. Based on the data platform, an automobile diagnosis service is established as a core, and other services such as automobile maintenance and detection are established as service extensions to form a set of complete detection service system. In addition, the data platform can also build various SaaS (Software-as-a-Service) business capabilities, such as automobile insurance, automobile beauty, used-car estimation and the like.
The data platform mainly acquires automobile related data from detection equipment, and the data platform and the detection equipment are communicated based on an MQTT (Message Queuing remote sensing Transport protocol). The MQTT communication protocol may provide real-time, reliable messaging services for connecting remote devices with minimal code and limited bandwidth. As an instant messaging protocol with low cost and low bandwidth occupation, the method has wide application in the aspects of Internet of things, small-sized equipment, mobile application and the like.
Fig. 1 is a schematic structural diagram of an automobile rear service management system based on a cloud platform according to an embodiment of the present invention. The system 100 includes a detection device 10, a device management platform 20, and a service system 30. The detection device 10 is in communication connection with the device management platform 20, and the device management platform 20 is in communication connection with the service system 30.
In this embodiment, as shown in fig. 2, based on the detection device 10, the device management platform 20, and the service system 30, a cloud platform-based post-automobile service management method is provided, where the method is executed by the system 100, and specifically, the method includes:
s11, the detecting device 10 is configured to obtain at least two types of vehicle detection data, and send the at least two types of vehicle detection data to the device management platform 20, where each of the at least two types of vehicle detection data is related to a vehicle identification number (VIN code) of the same vehicle.
And S12, the device management platform 20 is configured to receive the vehicle detection data, process the vehicle detection data, and send the processed vehicle detection data to the service system 30.
And S13, the service system 30 is used for providing automobile business service for the same vehicle according to the processed automobile detection data.
The vehicle detection data may include battery detection data, engine detection data, OBD (on board diagnostics) emission detection data, ADAS (Advanced driving assistance system) calibration detection data, tire/brake pad detection data, oil product detection data, and the like of the vehicle. The vehicle detection data may further include information of a manufacturer, a brand, a vehicle color, an engine model, a frame number, and the like of the vehicle.
Wherein each of the at least two types of the car detection data is associated with a vehicle identification code of the same vehicle. The vehicle identification code is used for uniquely identifying the automobile and is used as the identification information of the automobile. In the present embodiment, at least two types of car inspection data of the same vehicle are acquired.
The manner of acquiring the at least two types of vehicle detection data may include directly acquiring the at least two types of vehicle detection data from an Electronic Control Unit (ECU) of the vehicle through an OBD; the method can also comprise the step of acquiring the at least two automobile detection data from other functional detection devices of the vehicle in real time, such as Tire related detection data (including tyre tread/brake disc detection data and the like), endoscope data, calibration data of an ADAS (ADAS system), and TPMS (Tire pressure monitoring system) data.
It should be noted that the detection device 10 is not necessarily one device, and a plurality of devices may jointly constitute the detection device 10, for example, the OBD, the endoscope, and the like may jointly constitute the detection device 10.
The device management platform 20 includes a data interface 21 and a service interface 22, and the device management platform 20 receives the automobile detection data uploaded by the detection device 10 through the data interface 21 and processes the automobile detection data; the processed vehicle detection data is sent to the service system 30 through the service interface 22. Wherein the processing comprises sorting, integrating, washing, screening, and the like.
The step of providing the vehicle business service for the vehicle according to the processed vehicle detection data comprises providing vehicle diagnosis and maintenance, vehicle comprehensive digital health detection reports, vehicle performance prediction and maintenance suggestions, vehicle insurance, vehicle beauty and the like. In particular, the service system 30 may integrate the processed car detection data to issue a comprehensive report, wherein the car service provided for the vehicle, in particular for the same vehicle, may be associated with the identification code of the vehicle. The comprehensive report can be a vehicle health record or a vehicle comprehensive detection report, wherein the vehicle health record comprises at least one vehicle comprehensive detection report. Specifically, it can be understood that: the vehicle health record comprises a plurality of automobile comprehensive detection reports which are sorted according to time, namely a historical record for diagnosing the vehicle. The vehicle integrated inspection report may be provided to the user in real time according to the vehicle rear service management system 100 described herein after collecting one or more inspection data of the vehicle, and at the same time, the system 100 may also include the report in a vehicle health record of the vehicle for the user to view. It is understood that the specific content included in each report in the vehicle health record may be the same or different, and may be specifically determined according to the detection data of the mobile phone, which is not limited herein.
For example, the service system 30 may send the comprehensive report to the device management platform 20 through the service interface 22, and the device management platform 20 feeds the comprehensive report back to the detection device 10 through the data interface 21, so that a user may view the comprehensive report at the detection device 10, and of course, the user may also access the service system 30 to obtain the comprehensive report, and may also access the device management platform 20 to obtain the comprehensive report.
In this embodiment, the device management platform 20 and the service system 30 may be respectively built on a server or a server cluster. The device management platform 20 may be a device cloud platform integrating device access management, data acquisition, data analysis, event processing, and the like based on MQTT protocol.
The automobile post-service management system based on the cloud platform can systematically integrate the detection data of the automobile, provide automobile post-service according to the integrated detection data, and specifically integrate the detection data of the automobile, so that an automobile comprehensive report can be issued. Through the system, the rear service of the automobile can be convenient, the rear service efficiency of the automobile is improved, and the user experience is improved.
As shown in fig. 3, the detection apparatus 10 includes a lower computer 11 and an upper computer 12. The lower computer 11 is in communication connection with the upper computer 12 through at least one of WIFI, Bluetooth and USB interfaces, and the upper computer 12 is in communication connection with the equipment management platform 20 through at least one of WIFI, 4G, 5G, Bluetooth and Ethernet. The lower computer 101 is used for collecting the automobile detection data and sending the automobile detection data to the upper computer 12. The lower computer 11 may be a tire testing apparatus, an endoscope, an Advanced Driving Assistance System (ADAS), a Tire Pressure Monitoring System (TPMS), a battery testing device, or the like. The upper computer 12 is used for integrating the automobile detection data and sending the integrated automobile detection data to the equipment management platform 20. In this embodiment, the upper computer 12 may upload the vehicle detection data to the device management platform 20 based on an MQTT protocol.
The upper computer 12 may be specifically an automobile diagnostic apparatus, and the automobile diagnostic apparatus may serve as a gateway of the lower computer 11 and upload data acquired by the lower computer 11 to the device management platform 20. The automobile diagnostic instrument supports the industrial control protocol analysis of various lower computers 11 and supports the MQTT uplink protocol.
It should be noted that the upper computer 12 may be other devices besides the automobile diagnostic apparatus, such as an automobile ECU.
As shown in fig. 4, the device management platform 20 includes a data interface 21 and a service interface 22. The data interface 21 is respectively in communication connection with the detection device 10 and the service interface 22, and the data interface 21 is in communication connection with the upper computer 12 based on an MQTT protocol. The data interface 21 is used for receiving the automobile detection data uploaded by the upper computer 12, processing the automobile detection data, and sending the processed automobile detection data to the service interface 22. The service interface 22 serves as a connection bridge between the device management platform 20 and the service system 30, and is configured to send the processed vehicle detection data to the service system 30.
As also shown in fig. 4, the data interface 21 includes: MQTT message server 211, proxy gateway 212, and compute engine 213.
In this embodiment, the MQTT message server 211 is configured to receive the automobile detection data uploaded by the detection device 10; the proxy gateway 212 is configured to classify the vehicle detection data according to a preset rule, and push a data stream obtained after classification to the calculation engine 213; the calculation engine 213 is configured to perform at least one of aggregation, analysis, sorting, and filtering on the data stream.
The MQTT message server 211 receives the automobile detection data uploaded by the detection device 10 based on MQTT protocol. For example, the frame number of the vehicle is used as the unique identification of the vehicle, a vehicle health record is established, and the detection data of the vehicle can be uploaded from various detection devices 10 to the device management platform 20 through the MQTT message server 211 every time the vehicle is detected by a maintenance shop, so as to form the vehicle health record.
The proxy gateway 212 is used for performing rule conversion, data real-time calculation and offline calculation on data synchronized by each device. The proxy gateway 212 may analyze and process the automobile inspection data uploaded by the inspection device 10. Also as shown in fig. 4, the proxy gateway 212 includes a rules engine 2121, a rules management module 2122, and a job management module 2123.
The rule engine 2121 is configured to receive the automobile detection data, classify the automobile detection data according to a preset rule after the MQTT message server 211 calls the rule engine 2121 to trigger a preset function to operate, and push a data stream obtained after the classification to the calculation engine 213.
The detection device 10 uploads automobile-related data to the device management platform 20 through the lower computer 11 and the upper computer 12, wherein the automobile-related data comprise automobile detection data. Specifically, as shown in fig. 5, fig. 5 is a timing chart of a data acquisition process of the device management platform 20 according to the embodiment of the present invention, and the upper computer 12 integrates the automobile detection data acquired by the lower computer 11, and according to the automobile detection data, the method includes the following steps:
and S21, the upper computer 12 sends the automobile detection data to the MQTT message server 211 based on the MQTT protocol.
S22, after the MQTT message server 211 calls the rule engine 2121 to trigger a preset function to operate, the proxy gateway 212 performs classification conversion on the vehicle detection data according to a preset rule to obtain a data stream after the classification conversion.
S23, the proxy gateway 212 is further configured to send the data stream after the classification conversion to the calculation engine 213.
S24, the calculation engine 213 is configured to perform at least one of aggregation, analysis, sorting, filtering, etc. on the data stream.
The rule engine 2121 may classify the vehicle detection data according to different setting rules, and push the acquired data stream to a stream processing calculation component. The MQTT message server 211 calls the rule engine 2121 to trigger a running preset function, which may be an Event Map function, and the proxy gateway 212 performs classification conversion on the vehicle detection data according to the Event Map function to obtain a data stream after the classification conversion. The Event Map function can be realized through the structure of a hash table when realizing quantity classification. In this embodiment, the rules engine 2121 is a computing service that can run code without a provisioning or management server, and can respond to storage events, HTTP request events, processing streaming data events, and the like. The rule engine 2121 mainly performs filtering and classification processing on detection data, application data, video data, image data, and the like, and stores the detection data, the application data, the video data, the image data, and the like in different manners.
In some embodiments, the vehicle-related data further includes vehicle application data, which refers to all data related to the detection device 10, such as information about the operation log of the detection device 10, the device status, whether the device is online, and the like. The automobile application data may also be sent to the device management platform 20 based on the above-mentioned concepts from step S21 to step S24, so that the device management platform 20 analyzes and processes the automobile application data, thereby enriching a background database and providing help for automobile post-service.
In some embodiments, as shown in FIG. 4, the data interface 21 further comprises a data lake 214, the data lake 214 communicatively coupled to the compute engine 213. After the computing engine 213 analyzes the data stream, the analyzed data may be stored in the data lake 214, and the data lake 214 may store image and video data, text data, and the like. For example, the text data stored in the data lake 214 can include an analysis report of vehicle health status, a diagnosis report of vehicle, etc., wherein the analysis report of vehicle health status can be obtained by integrating and analyzing according to the vehicle health record. The video data stored in the data lake 214 can include a car repair help video through which a user can be assisted in making car repairs, and the like.
In some embodiments, the service system 30 is further configured to send a control command to the device management platform 20, and forward the control command to the detection device 10 through the device management platform 20. The detection device 10 is used for executing the operation corresponding to the control command. The control command is a related command for controlling the detection device 10, such as controlling the detection device 10 to upgrade.
As shown in fig. 6, fig. 6 is a timing chart of issuing a control command to the detection apparatus 10 by the service system 30 provided in the embodiment of the present invention. The service system 30 is configured to provide cloud services according to the automobile detection data analyzed and processed by the device management platform 20, where the cloud services include big data services, SaaS services, and other application services. The service system 30 can be service interfaced with other external systems to provide different types of service data. Specifically, as shown in fig. 6, the method comprises the following steps:
s31, the service system 30 sends a control command to the proxy gateway 212.
S32, the proxy gateway 212 sends MQTT request to the MQTT message server 211 according to the control command.
S33, the MQTT message server 211 receives the MQTT request and sends an MQTT message to the detection device 10.
And S34, the detection equipment 10 executes command operation according to the MQTT message to generate an operation result.
S35, the detecting device 10 sends the operation result.
After the detection device 10 responds to the control command, an operation result executed by the command is sent to the MQTT message server 211, the MQTT message server 211 sends the operation result to the proxy gateway 212, and the proxy gateway 212 forwards the operation result to the cloud server 30.
In some embodiments, as shown in fig. 4, the device management platform 20 further includes a device state caching module 23, where the device state caching module 23 is used as a device shadow and is configured to store the reported state information of the detection device 10 and the expected state information of the application program. The device shadow is a JSON file and is used for storing the online state of the device, the device attribute value reported by the device last time and the configuration expected to be issued by the application server. Each device has only one device shadow, and the device can acquire and set the device shadow to synchronize the device attribute values, wherein the synchronization can be shadow synchronization to the device or device synchronization to the shadow. After the device shadow is set, in one scene, when the communication between the device management system and the detection device is poor, the issued information can be temporarily stored and the device shadow is synchronized to the device by the device shadow after the communication between the device management system and the detection device is recovered; in another scenario, after the device synchronizes the uploading information with the device shadow, the device shadow can be used for interacting with the server instead, so that the interaction resources of the device are liberated, and the processing capability of the device can be further improved.
In this embodiment, as shown in fig. 6, the method further includes:
s36, the MQTT message server 211 receives the operation result, and updates the state information stored in the device state cache module 23 according to the operation result.
In some embodiments, as shown in fig. 4, the device management platform 20 further includes other device-related management modules, such as at least one of the following:
firmware upgrade module 24, remote control module 25, configuration issue module 26, device monitoring module 27, geographic location determination module 28, and device grouping module 29.
Each module may be connected to the device status cache module 23, and each module may store the acquired information in the device status cache module 23.
The firmware upgrade module 24 is configured to upgrade firmware of all accessed device terminals in the device management platform 20. Such as a firmware upgrade to the detection device 10.
The remote control module 25 is used for assisting an operator using the device management platform 20 to remotely control all device terminals accessing the device management platform 20, so as to achieve the purpose of remotely operating the device terminals. Such as remotely controlling the detection device 10 to detect.
The configuration issuing module 26 is configured to issue the configuration information generated on the device management platform 20 to all device terminals accessing the device management platform 20, for example, issue the configuration information to the detection device 10.
The device monitoring module 27 is configured to monitor monitoring information detected by all terminal devices connected to the device management platform 20, such as the monitoring information acquired by the detection device 10.
The geographic position determining module 28 is configured to manage geographic position information detected by all device terminals accessing the device management platform 20, for example, geographic position change information of an automobile detected by the detecting device 10, and may perform applications such as position tracking on the automobile according to the geographic position information.
The device grouping module 29 is configured to manage grouping information of all device terminals accessing the device management device platform 20, such as grouping a plurality of the detection devices 10 according to functions.
In some embodiments, the operation and maintenance personnel may access the service system 30 to cause the service system 30 to send a theme management request to the device management platform 20. The theme management request comprises a theme creation request, a theme deletion request and a theme inquiry request. The theme management request is mainly used for managing the theme of the MQTT message server 211 and providing operations such as creation, editing, deletion and the like of the theme. The user can create a theme on the interface, and can edit an existing theme and delete the existing theme. The theme is a channel divided according to the service, a plurality of themes can be arranged in one project, and the themes of the project are divided according to the service type. For example, each of the test devices 10 represents a type of test (e.g., tire test, battery test, etc.) corresponding to a business defined as a theme. Many themes may be divided and as different devices are added, there is a need to manage the themes, including adding themes, deleting themes, etc.
Specifically, as shown in fig. 7, fig. 7 is a timing chart for managing the theme of the detection apparatus 10 according to the embodiment of the present invention. The operation and maintenance personnel can log in the background client, and send one of a theme creation request, a theme deletion request and a theme inquiry request to the service system 30 through the background client. The service system 30 forwards the create topic request, the delete topic request and the query topic request to the proxy gateway 212, the proxy gateway 212 sends a create topic message, a delete topic message or a query topic message to the MQTT message server 211 for a request of a background client based on MQTT protocol, and the MQTT message server 211 responds to the create topic message, the delete topic message or the query topic message, thereby completing creation, deletion or query of a topic. Specifically, the flow is shown in fig. 7, and includes the following steps:
s41, the proxy gateway 212 receives the theme management request sent by the service system 30;
s42, the proxy gateway 212 sends the theme management request to the MQTT message server 211, and responds to the theme management request.
Wherein the topic management request comprises one of a create topic request, a delete topic request, and a query topic request.
The MQTT message server 211 responds to the theme management request, specifically includes creating a theme of the detection device 10, deleting the theme of the detection device 10, and sending a theme query command to the detection device 10 to query the theme of the detection device 10.
Wherein, when the theme management request is a delete theme request, the method further comprises: the theme of the detection device 10 is updated with the configuration. As also shown in fig. 7, the method further comprises the following steps:
s43, the proxy gateway 212 sends a theme configuration update message to the MQTT message server 211;
s44, the MQTT message server 211 sends a theme configuration update command to the detection device 10 according to the theme configuration update message;
s45, the detecting device 10 updates the theme configuration according to the theme configuration update command.
It can be understood that, with the increase or decrease of the detecting devices 10 and the update of the detecting devices 10, it is necessary to delete the currently unmatched theme, and update the configuration of the theme of the detecting devices 10 after deleting the theme, so that the current theme of the detecting devices 10 meets the requirements of the after-car service.
In some embodiments, the operation and maintenance personnel may access the service system 30 to cause the service system 30 to send a rule management request to the device management platform 20. The rule management request is used for performing operations such as adding, modifying and deleting on the rule. The device management platform 20 receives the rule management request sent by the service system 30 through the proxy gateway 212, and responds to the rule management request through the rule management module 2122, so that operations such as creating, editing, deleting and the like can be performed on the rule set on the device management platform 20. The user can create new rules on the interface, edit existing rules, and delete existing rules.
Specifically, as shown in fig. 8, fig. 8 is a timing chart of rule management performed on the device management platform 20 according to the embodiment of the present invention. The method mainly comprises the following steps:
s51, logging in a background client by an operation and maintenance worker, and sending one of a rule creating request, a rule deleting request and a rule inquiring request to the service system 30 through the background client;
s52, the cloud server 30 forwards the create rule request, the delete rule request and the query rule request to the proxy gateway 212;
s53, the proxy gateway 221 sends a create rule message, a delete rule message or a query rule message to the MQTT message server 211 or the computing engine 213 for the request of the backend client, so that the MQTT message server 211 or the computing engine 213 responds to the create rule message, the delete rule message or the query rule message, thereby completing the creation, deletion or query of rules.
The rules define the data processing modes, such as data classification modes, device detection management modes, and the like. Specifically, the proxy gateway 221 includes a rule management module 2122, and the rule management module 2122 sends a create rule message, a delete rule message, or a query rule message for the request of the backend client, so that the MQTT message server 211 or the computing engine 213 responds to the create rule message, the delete rule message, or the query rule message, thereby completing creation, deletion, or query of a rule. When the MQTT message server 211 responds to the creation rule message, the deletion rule message, or the query rule message, for example, the access rule of the detection device 10 may be managed, including controlling which detection devices 10 can be accessed, when to access, and specifying the accessed data channel.
In some embodiments, the operation and maintenance personnel may access the service system 30 to cause the service system 30 to send job management requests to the device management platform 20. A job in the job management request may be understood as a set of remote operations that are sent to and executed on one or more devices connected to the device management platform 20. Specifically, the device management platform 20 responds to the job management request through the job management module 2123. The step of the job management module 2123 responding to the job management request specifically includes: the proxy gateway 212 acquires the job management message according to the job management request, and sends the job management message to the MQTT message server 211, so that the MQTT message server 211 sends a control command corresponding to the job management message to the detection device 10, and the detection device 10 is configured to execute the control command. The job management request is used for creating, modifying, deleting and executing operations on a job. The user can create a job on the interface, edit an existing job, delete an existing job, and manually execute the job. Specifically, the job management module 2123 may obtain a job management message according to the job management request, and send the job management message to the MQTT message server 211.
Specifically, as shown in fig. 9, fig. 9 is a timing chart of job management performed on the detection device 10 connected to the device management platform 20 according to the embodiment of the present invention. The method mainly comprises the following steps:
s61, logging in a background client by an operation and maintenance worker, and sending one of a job creating request, a job executing request, a job deleting request and a job inquiring request to the service system 30 through the background client;
s62, the service system 30 forwards the create job request, the execute job request, the delete job request and the query job request to the proxy gateway 212;
s63, the proxy gateway 221 sends a create job message, an execute job message, a delete job message or a query job message to the MQTT message server 211 for the request of the backend client;
s64, the MQTT message server 211 obtains a control command corresponding to each message according to the create job message, execute job message, delete job message or query job message, and sends the control command to the detection device 10;
s65, the detecting device 10 executes the control command, thereby completing the operations of creating, executing, deleting or querying the job.
The embodiment of the invention constructs an automobile rear service management system integrating equipment access management, data acquisition, data analysis, event processing and the like based on an MQTT protocol. Based on the system, the working efficiency of automobile post-service can be improved, wherein the automobile post-service comprises automobile diagnosis, automobile maintenance, automobile residual value evaluation, automobile performance prediction, automobile insurance, automobile beauty and the like. The system can bring convenience to the user for diagnosing the services such as the automobile and the like, and improves the user experience.
According to the above-described cloud platform-based automotive rear service management system 100, a specific embodiment of applying automotive diagnosis to the system is provided below.
As shown in fig. 10, fig. 10 is a logic block diagram of an automobile rear service management system based on a cloud platform according to an embodiment of the present invention. The device end, namely the detection device 10, comprises a lower computer and an upper computer, wherein the lower computer comprises an anti-theft detection device, a battery detection device, a tire detection device, an endoscope, an ADAS, a TPMS and the like, and the upper computer is a diagnostic instrument. The device side is connected into loT cloud service through the SDK, and safe and stable message transmission from the device side to the cloud side and from the cloud side to the device side is achieved through MQTT Internet of things protocol communication. The device cloud, i.e., the device management platform 20, includes the following functions: loT cloud service, data processing, data storage, data service and equipment management, wherein the synchronous data of each equipment is subjected to rule conversion through a proxy gateway, the data is calculated in real time and offline and stored in a data lake, the data service is provided externally in a Restful interface mode, and meanwhile, the equipment accessed to the cloud end is subjected to one-stop equipment management, so that the method can be applied to various scenes such as hierarchical management, monitoring, firmware upgrading and configuration updating of the equipment. The device cloud is connected to the service system 30 through the service interface, and the service system 30 is used for service docking, mainly for service docking with other external systems, and provides different types of service data.
Based on the system logic shown in fig. 10, the detection data of the vehicle can be uploaded to the device management platform 20 through the diagnostic apparatus, and a comprehensive report can be provided for the vehicle through the device management platform 20 and the service system 30.
Specifically, as shown in fig. 11, fig. 11 is a schematic diagram for issuing a comprehensive report according to the automobile detection data according to the embodiment of the present invention. In the present embodiment, the detection device 10 includes a battery detection device, a tire pressure detection device, an Adas calibration detection device, an engine cylinder detection device, a tire detection device, an OBD emission detection device, an oil product detection device, a whole vehicle scanner, and the like. The detection equipment is used for detecting the same vehicle to obtain automobile detection data, wherein the obtained automobile detection data comprises battery data, tire pressure data, Adas calibration results, engine cylinder data, tire/brake block detection data, OBD emission data, oil product detection results, whole vehicle scanning results and other related data. Associate the vehicle detection data with an identification code (e.g., VIN code) of the vehicle, and upload the vehicle detection data to the device management platform 20. The equipment management platform 20 processes the automobile detection data through the data interface, wherein the processing includes classification, integration, cleaning, screening and the like. The processed automobile detection data is uploaded to a service system 30 through a service interface of the device management platform 20, and the service system 30 generates an automobile comprehensive detection report according to the processed automobile detection data and associates the automobile comprehensive detection report with the identification code of the vehicle. The automobile detection data of the vehicle can be collected at intervals, the automobile comprehensive detection report can be obtained according to the mode, and the obtained automobile comprehensive detection report can form the automobile health record of the vehicle. Therefore, the vehicle health record of the vehicle is established at the cloud end of the device. Based on the same conception, vehicle health records corresponding to other vehicles can be obtained, the vehicle health records of all vehicles can be stored in the cloud of the equipment, and the vehicle health record of each vehicle is associated with the identification mark of the vehicle. Based on the stored vehicle health record, when the vehicle detection data or the vehicle comprehensive detection report of one or more vehicles needs to be obtained, the vehicle comprehensive digital detection report can be obtained according to the frame number, so that the vehicle comprehensive digital detection report based on cloud service can be provided for a maintenance shop or a vehicle owner. In addition, according to the vehicle health file, predictive maintenance (such as tire replacement reminding, engine impending failure maintenance reminding and the like) can be performed on the vehicle, and objective data support can be provided for the evaluation value of the used vehicle. Other services may also be provided to the vehicle, such as recommending vehicle repair recommendations, recommending vehicle insurance plans, and so forth.
The system provided by the embodiment of the invention can systematically integrate various detection data of the automobile and issue a comprehensive report. Therefore, the automobile rear service becomes more convenient, the working efficiency of the automobile rear service business is improved, and the customer experience is improved. In addition, in the automobile diagnosis and automobile maintenance field, the multidimensional trend analysis and the vehicle performance prediction can be carried out on the vehicle health state, a constructive automobile maintenance suggestion is given, the trip risk of an automobile owner is reduced on the whole, and the user experience of the automobile owner and a maintenance shop is improved.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; within the idea of the invention, also technical features in the above embodiments or in different embodiments may be combined, steps may be implemented in any order, and there are many other variations of the different aspects of the invention as described above, which are not provided in detail for the sake of brevity; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and the modifications or the substitutions do not make the essence of the corresponding technical solutions depart from the scope of the technical solutions of the embodiments of the present application.
Claims (21)
1. A cloud platform based automotive rear service management system, characterized in that the system comprises: a detection device, a device management platform and a service system,
the detection equipment is used for acquiring at least two types of automobile detection data, wherein each type of the at least two types of automobile detection data is related to the vehicle identification code of the same vehicle, and the at least two types of automobile detection data are uploaded;
the equipment management platform comprises a data interface and a service interface, the data interface is used for receiving the automobile detection data uploaded by the detection equipment and processing the automobile detection data, and the service interface is used for sending the processed automobile detection data to a service system;
and the service system is used for providing automobile service for the same vehicle according to the processed automobile detection data.
2. The system according to claim 1, wherein the device management platform includes a device state caching module, and the device state caching module is configured to store the reported state information of the detection device and the expected state information of the application program;
the equipment management platform also comprises a firmware upgrading module, a remote control module, a configuration issuing module, an equipment monitoring module, a geographic position determining module and an equipment grouping module which are connected with the equipment state caching module.
3. The system of claim 2, wherein the data interfaces include an MQTT message server, a proxy gateway, and a compute engine;
the MQTT message server is used for receiving the automobile detection data uploaded by the detection equipment;
the proxy gateway is used for classifying the automobile detection data according to a preset rule and pushing a data stream obtained after classification to the computing engine;
the computing engine is used for performing at least one operation of aggregation, analysis, sorting and filtering on the data stream.
4. The system of claim 3, wherein the proxy gateway comprises a rules engine,
the rule engine is used for receiving the automobile detection data, after the MQTT message server calls the rule engine to trigger a preset function to operate, classifying the automobile detection data according to a preset rule, and pushing a data stream obtained after classification to the calculation engine.
5. The system of claim 3, wherein the data interface further comprises a data lake in communication with the compute engine, the data lake to store data after the compute engine is operated.
6. The system of claim 1, wherein the service system is specifically configured to:
providing a vehicle health file or a vehicle comprehensive detection report for the same vehicle according to the processed vehicle detection data;
wherein the vehicle health record comprises at least one of the vehicle comprehensive test reports.
7. The system according to any one of claims 3 to 6,
the service system is also used for sending a control command to the proxy gateway;
the proxy gateway is used for receiving the control command and forwarding the control command to the MQTT message server so that the MQTT message server sends an MQTT message to the detection equipment according to the control command.
8. The system of claim 7,
the MQTT message server is used for receiving an operation result returned by the detection equipment according to the MQTT message and sending the operation result to the equipment management platform;
and the equipment management platform is used for updating the state information stored on the equipment state cache module according to the operation result.
9. The system of claim 7, wherein the proxy gateway further comprises a rule management module,
the proxy gateway is also used for receiving a rule management request sent by the service system and responding to the rule management request based on the specified management module;
wherein the rule management request comprises a create rule request, a delete rule request and a query rule request.
10. The system of claim 7, wherein the proxy gateway further comprises a job management module,
the proxy gateway is also used for receiving a job management request sent by the service system and responding to the job management request based on the job management module;
wherein the job management request comprises a create job request, an execute job request, a delete job request and a query job request.
11. The system of claim 7,
the proxy gateway is also used for receiving a theme management request sent by the service system, obtaining a theme management message according to the theme management request and sending the theme management message to the MQTT message server;
the theme management request comprises a theme creating request, a theme deleting request and a theme inquiring request.
12. The system of claim 11,
the proxy gateway is further configured to send a theme configuration update message to the MQTT message server, so that the MQTT message server sends a theme configuration update command to the detection device according to the theme configuration update message, and the detection device is configured to update the theme configuration according to the theme configuration update command.
13. A cloud platform-based automobile rear service management method is characterized by comprising the following steps:
acquiring at least two types of automobile detection data and sending the at least two types of automobile detection data, wherein each type of data in the at least two types of automobile detection data is related to an automobile identification code of the same vehicle;
receiving the automobile detection data, processing the automobile detection data, and sending the processed automobile detection data to a service system;
and providing automobile business service for the same vehicle according to the processed automobile detection data.
14. The method of claim 13, further comprising:
storing the reported state information of the detection equipment and the expected state information of the application program;
and updating firmware, remotely controlling, configuring and issuing, monitoring equipment, determining geographic position and grouping equipment of the detection equipment based on the reported state information and the expected state information of the application program.
15. The method of claim 14,
the receiving the automobile detection data and processing the automobile detection data comprises:
receiving the automobile detection data uploaded by the detection equipment;
classifying the automobile detection data according to a preset rule, and pushing a data stream obtained after classification to a calculation engine;
and performing at least one operation of aggregation, analysis, sorting and filtering on the data stream.
16. The method of claim 15, further comprising:
and storing the processed data stream to a data lake.
17. The method according to any one of claims 13 to 16, wherein said providing car service to said same vehicle based on said processed car detection data comprises:
providing a vehicle health file or a vehicle comprehensive detection report for the same vehicle according to the processed vehicle detection data;
wherein the vehicle health record comprises at least one of the vehicle comprehensive test reports.
18. The method of claim 17, further comprising:
sending a control command to an equipment management platform so that the equipment management platform forwards the control command to detection equipment;
and acquiring an operation result returned by the detection equipment according to the control command, and updating the state information stored in the detection equipment according to the operation result.
19. The method of claim 17, further comprising:
receiving a rule management request sent by the service system, and responding to the rule management request;
wherein the rule management request comprises a create rule request, a delete rule request and a query rule request.
20. The method of claim 17, further comprising:
receiving a job management request sent by the service system, and responding to the job management request;
wherein the job management request comprises a create job request, an execute job request, a delete job request and a query job request.
21. The method of claim 17, further comprising:
receiving a theme management request sent by the service system, obtaining a theme management message according to the theme management request, and sending the theme management message to an MQTT message server;
the theme management request comprises a theme creating request, a theme deleting request and a theme inquiring request.
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| PCT/CN2021/106528 WO2022022295A1 (en) | 2020-07-28 | 2021-07-15 | Cloud platform-based vehicle post-service management system and method |
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| CN202010740212.9A CN111917862A (en) | 2020-07-28 | 2020-07-28 | Automobile rear service management system and method based on cloud platform |
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