CN111784202A

CN111784202A - Standard operation system, management method thereof, terminal and storage medium

Info

Publication number: CN111784202A
Application number: CN202010733927.1A
Authority: CN
Inventors: 张昌燕
Original assignee: Oppo Chongqing Intelligent Technology Co Ltd
Current assignee: Oppo Chongqing Intelligent Technology Co Ltd
Priority date: 2020-07-27
Filing date: 2020-07-27
Publication date: 2020-10-16

Abstract

The application discloses a standard operation method, which comprises the following steps: setting resource use standard information of resources used by management standard operation by using a resource library management module; setting document making standard information before standard operation is sent to be audited and audited by using a document management module, wherein the document making standard information is made and generated according to the resource use standard information set by a resource library management module; and setting a standard operation flow by using the service management module, and executing the standard information of the approval flow of the submitted submission service, wherein the submission service is generated according to the document operation standard information set by the document management module. The application also discloses a standard operation management method, a terminal and a computer storage medium. The application does not need paper files, the files can be issued to a production line at the first time through electronization, updating is uniform and convenient, resources and cost are saved, the condition of misoperation caused by the fact that old versions cannot be updated in time is avoided, and working efficiency is improved.

Description

Standard operation system, management method thereof, terminal and storage medium

Technical Field

The present application relates to the field of data processing technologies, and in particular, to a standard operating system, a management method, a terminal, and a storage medium.

Background

The traditional paper SOP (Standard Operation Procedure) needs to spend a lot of time to be placed on a correct station, is easy to make mistakes and has low efficiency; the product technology is upgraded, and a large amount of time is wasted for recovering the old SOP. And the old SOP is easy to be obsolete in time after the process is upgraded, and the new SOP and the old SOP exist at the same time, so that the operation of staff cannot be correctly guided. Meanwhile, the replacement of the SOP is complicated during the wire replacement, the error is easy to occur, the wire replacement time is long, and the efficiency is low.

In summary, the problem that the execution of the SOP is wrong and the operation cost is increased is caused by the fact that an error easily occurs in the current paper SOP or the old SOP is not updated in time.

Disclosure of Invention

The embodiment of the application aims to solve the technical problems that the execution of SOP is wrong and the operation cost is increased due to the fact that a paper SOP is easy to make mistakes or an old SOP is not updated in time at present.

To achieve the above object, an aspect of the present application provides a standard operating system, including: the system comprises a service management module, a resource library management module and a document management module which are mutually communicated, wherein:

the resource management module is used for setting resource use specification information of resources used by the management standard operation;

the document management module is used for setting document making standard information before standard work is sent to be audited and audited, and the document making standard information is made and generated according to the resource use standard information set by the resource management module;

and the business management module is used for setting a standard operation process and executing the standard information of the approval process of the submitted submission business, and the submission business is produced and generated according to the document operation standard information set by the document management module.

In order to achieve the above object, another aspect of the present application further provides a method for managing standard jobs, the method including:

setting resource use standard information of resources used by management standard operation by using a resource management module;

setting document making standard information before standard operation is sent to be audited and audited by using a document management module, wherein the document making standard information is made and generated according to the resource use standard information set by a resource library management module;

and setting a standard operation flow by using the service management module, and executing the standard information of the approval flow of the submitted submission service, wherein the submission service is generated according to the document operation standard information set by the document management module.

In order to achieve the above object, another aspect of the present application further provides a terminal, including a memory, a processor, and a computer program stored in the memory and executable on the processor, where the processor executes the computer program to implement the following steps:

To achieve the above object, another aspect of the present application further provides a computer-readable storage medium, on which a computer program is stored, the computer program, when executed by a processor, implementing the steps of:

According to the method and the system, the resource use specification of the resource library, the document manufacturing specification and the specification of the approval process are set through the resource library management module, the document management module and the service management module, the approval of the task at present is completed through the standardized operation process, the manufacturing approval of the standardized document is completed through the electronic standard operation process specification, and the document is issued to the completed product. The electronic file can be issued to a production line at the first time without paper files, is uniform and convenient to update, saves resources and cost, cannot cause misoperation due to the fact that old versions cannot be updated in time, and improves working efficiency.

Drawings

Fig. 1 is a schematic diagram of a hardware structure of a terminal implementing various embodiments of the present application;

fig. 2 is a schematic operational flow chart of an embodiment of a communication control method of the present application;

fig. 3 is a schematic flowchart of another embodiment of a communication control method according to the present application;

FIG. 4 is a block diagram of an exemplary operating system according to the present disclosure;

FIG. 5 is a schematic block diagram of an embodiment of a resource pool management module of the present application;

FIG. 6 is a schematic block diagram of an architecture of a resource pool management module according to another embodiment of the present application;

FIG. 7 is a block diagram of a document management module according to an embodiment of the present application;

fig. 8 is a schematic diagram of a business standard operation process in an embodiment of the present application.

Detailed Description

It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.

Embodiments of the present application are: setting resource use standard information of resources used by management standard operation by using a resource management module; setting document making standard information before standard operation is sent to be audited and audited by using a document management module, wherein the document making standard information is made and generated according to the resource use standard information set by a resource library management module; and setting a standard operation flow by using the service management module, and executing the standard information of the approval flow of the submitted submission service, wherein the submission service is generated according to the document operation standard information set by the document management module.

The terminal described herein may be implemented in various forms. For example, the terminal may include a mobile terminal such as a mobile phone, a tablet computer, a notebook computer, a palm top computer, a Personal Digital Assistant (PDA), a Portable Media Player (PMP), a navigation device, a wearable device, a smart band, a pedometer, and the like, and a fixed terminal such as a Digital TV, a desktop computer, and the like.

While the following description will be given taking a mobile phone in a terminal as an example, those skilled in the art will understand that the configuration according to the embodiment of the present application can be applied to a fixed type terminal such as a desktop, a television, or a kiosk, etc., in addition to elements particularly used in a mobile terminal.

Referring to fig. 1, fig. 1 is a schematic device structure diagram of a hardware operating environment related to a method according to an embodiment of the present application

As shown in fig. 1, the mobile terminal may include: a processor 1001 such as a CPU, a memory 1003, a communication bus 1004, a user input unit 1002, a display unit 1005. The communication bus 1004 is used for realizing connection and communication between the processor 1001 and the memory 1003. The memory 1003 may be a high-speed RAM memory or a non-volatile memory (e.g., a disk memory). The memory 1003 may alternatively be a storage device separate from the processor 1001.

Optionally, the mobile terminal further comprises at least one sensor, such as a light sensor, a motion sensor, and other sensors. The accelerometer sensor is used as one of the motion sensors, can detect the magnitude of acceleration in each direction (generally three axes), can detect the magnitude and direction of gravity when the mobile phone is static, and can be used for applications of recognizing the gesture of the mobile phone (such as horizontal and vertical screen switching, related games, magnetometer gesture calibration), vibration recognition related functions (such as pedometer and knocking) and the like; as for other sensors such as a fingerprint sensor, a pressure sensor, an iris sensor, a molecular sensor, a gyroscope, a barometer, a hygrometer, a thermometer, and an infrared sensor, which can be configured on the mobile phone, further description is omitted here.

Alternatively, the display unit 1005 is used to display a message input by the user or a message provided to the user. The Display unit 1005 may include a Display panel, and the Display panel may be configured in the form of a Liquid Crystal Display (LCD), an Organic Light-Emitting Diode (OLED), or the like.

Alternatively, the user input unit 1002 may be used to receive input numeric or character messages and generate key signal inputs related to user settings and function control of the mobile terminal. In particular, the user input unit 1002 may include a touch panel and other input devices. The touch panel, also called a touch screen, may collect touch operations of a user (for example, operations of the user on or near the touch panel using any suitable object or accessory such as a finger, a stylus, etc.) and drive the corresponding connection device according to a preset program. The user input unit 1002 may include other input devices in addition to a touch panel. In particular, the other input devices may include, but are not limited to, one or more of a physical keyboard, a function key (such as a volume control key, a switch key, etc.), a trackball, a mouse, a joystick, and the like, which are not limited herein.

Alternatively, the processor 1001 is a control center of the mobile terminal, connects various parts of the entire mobile terminal using various interfaces and lines, and performs various functions of the mobile terminal and processes data by running or executing software programs and/or modules stored in the memory 1003 and calling data stored in the memory 1003, thereby performing overall monitoring of the mobile terminal. Processor 1001 may include one or more processing units; optionally, the processor 1001 may integrate an application processor and a modem processor, wherein the application processor mainly handles operating systems, user interfaces, application programs, and the like, and the modem processor mainly handles wireless communications. It will be appreciated that the modem processor described above may not be integrated into the processor 1001.

Alternatively, the memory 1003 may be used to store software programs as well as various data. The memory 1003 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required by at least one function (such as a sound playing function, an image playing function, and the like), and the like; the storage data area may store data (such as audio data, a phonebook, etc.) created according to the use of the cellular phone, and the like. Further, the memory 1003 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device.

Those skilled in the art will appreciate that the mobile terminal architecture shown in fig. 1 is not intended to be limiting of the terminal, and may include more or fewer components than those shown, or some components may be combined, or a different arrangement of components.

In the mobile terminal shown in fig. 1, the processor 1001 is configured to execute a management application of a standard job in the memory 1003, and implements the following steps:

setting resource use standard information of resources used by management standard operation by using a resource library management module; setting document making standard information before standard operation is sent to be audited and audited by using a document management module, wherein the document making standard information is made and generated according to the resource use standard information set by a resource library management module; and setting a standard operation flow by using the service management module, and executing the standard information of the approval flow of the submitted submission service, wherein the submission service is generated according to the document operation standard information set by the document management module.

Referring to fig. 2, fig. 2 is a schematic operation flow diagram of a management method of the standard job of the present application; the standard job management method comprises the following steps:

step S10, the resource library management module is used to set the resource use specification information of the resource used by the management standard operation;

the standard operation needs to set a standard operation flow, a standard operation file and a standard operation resource library, so that an operator or an applicant can clearly know which are standard and which cannot be irregular, and the problem that a user is unclear is avoided by providing the standard. The resource management module manages a resource management library, a dictionary, a text, a picture, a video and the like are arranged in the resource management library, and the resource management module is provided for setting resource use specification information of resources used by management standard operation, wherein the resource use specification information comprises a naming specification, a format specification, an uploading specification and the like; for example, the size and format of the pictures, the number and size of the pictures uploaded at a time, and the like are specified. By providing the resource library use specification information, the specification information of the file can be limited when the application standard operation is approved, and the problem that the submission fails due to system identification errors or the submission fails due to submission and submission problems is avoided.

Occasionally, the resources of the resource management library can be updated, for example, the text or the picture is updated, the set resource use specification is applied, and the uploaded files of the resource library are limited through the resource use specification information, so that the files conform to the submission specification, and the user specification can be called conveniently to complete business operation.

Step S20, the document management module is used to set standard operation and send the document making standard information before auditing and sending, and the document making standard information is made and generated according to the resource use standard information set by the resource management module;

providing a document management module, and specifying the production of the present task and the online task and the review standard information of the online task through the document management module, wherein the document production standard information is produced and generated according to the resource use standard information set by the resource library management module, the production of the task is produced according to the resources of the resource library, and the formed document production standard information is matched with the resource use standard information and needs to reach the resource use standard information and the document production standard information.

The document production specification information includes: the current task specification, the online manufacturing specification, the submission specification and the like, and the current tasks are sequenced and submitted to the review according to the current task specification; the online production of the present task is completed according to the online production specification, the online production of the present task is completed by utilizing the resources of the resource library, or the required resources can be uploaded according to the resource use specification of the resource library when the resources are different from the resources of the resource library; and finishing the submission operation of the present task according to the submission rule specification, and finishing the scheduling and manufacturing of the product corresponding to the present task according to the standard business process after submitting the present task.

And step S30, setting a standard operation flow by using the service management module, and executing the standard information of the approval flow of the submitted submission service, wherein the submission service is generated according to the document operation standard information set by the document management module.

The business process is used for standardizing an approval process of each task, the approval of documents of each task is completed through the approval process, and then the approved documents or the tasks can be issued, and then the tasks are completed according to the issued tasks and the operation standard documents.

A service management module is required to be provided, a standard operation process is set through the service management module, and the submitted standard information of the approval process of the submission service is executed; the submission service depends on the document operation specification information, the initiated service flow can make constraints on the specification of the document, and the document constraint specification of the document management module is used for checking whether the document of the service flow meets the specification or not, so that the standardization specification is achieved.

In an embodiment of the present application, referring to fig. 3, the method further includes:

step S40, receiving a bill making request;

step S50, selecting corresponding bill information according to the received bill making request;

step S60, generating review information according to the resource use specification information and the document making specification information;

and step S70, carrying out the document examination and approval operation according to the standard information of the approval process of the submission business.

In this embodiment, a user needs to make a document of a task on line according to the task today, issue a production line according to the made document to complete the making of a product of the production line, or issue some daily standard making to the production line, and an employee performs daily work according to the issued electronic standard operation, so as to reduce the occurrence of errors.

Each production request corresponds to different bill production requirements, the daily tasks are different, or the requirements under the daily tasks are adjusted, different operation requirements exist, and corresponding bill information is selected and operated according to the received bill production request. The method comprises the steps of making document information on line, making a document corresponding to a document making request, generating review sending information according to resource use standard information and document making standard information, making the document according to the resource use standard information and the document making standard information, calling resources conforming to the document, and making the document according to making standards. After the document is made, submitting the submission service, and executing document approval operation according to the standard information of the approval process of the submission service. And issuing the document which is subjected to the approval operation, executing the completion operation of the document, completing the standard operation of the standard operation, and completing the standard operation according to the standard operation.

According to the document making method and device, the making documents are issued through the tasks, and the documents are sent to the auditing specifications to complete the making of the standard operation flow according to the resource library specifications and the document making specifications, so that the complicated manual issuing flow is saved, and the working efficiency is improved.

In one embodiment, referring to fig. 4, the present application further proposes a standard operating system, the system comprising: a service management module 10, a resource library management module 20 and a document management module 30 which are in communication connection with each other, wherein:

the resource management module 10 is configured to set resource usage specification information of resources used by management standard jobs;

The document management module 20 is configured to set document making specification information before standard jobs are sent to be audited and sent to be audited, where the document making specification information is made and generated according to the resource usage specification information set by the resource library management module;

The service management module 30 is configured to set a standard operation process and execute the specification information of the approval process of the submitted submission service, and the submission service is generated according to the document operation specification information set by the document management module.

In one embodiment, referring to FIG. 5, the resource library management module 10 comprises: a picture resource library management unit 11, a text resource library management unit 12, and a video resource library management unit 13, wherein:

the picture resource library management unit 11 is used for setting format specification information of pictures and uploading specification information of the pictures;

the text resource library management unit 12 is configured to set format specification information and text uploading specification information of a text;

the video resource library management unit 13 is configured to set format specification information of the video and uploading specification information of the video.

The resource library comprises a picture resource library, a text resource library and a video resource library, the picture resource library management unit 11 manages picture information maintenance, uploading maintenance, deleting maintenance and using maintenance of the picture resource library, and the picture resource library management unit 11 sets format specification information of pictures and uploading specification information of the pictures. The picture format specification information specified by the picture resource library management unit 11 includes: uploading local pictures, wherein the formats of the local pictures can only be JPG, PNG and the like, the limited uploading standard information is that the uploading size is 5M online, or 8M online, the pictures can be referenced by ESOP only after being successfully checked, the contents of the resource library are modified, and the referenced pictures need to be modified.

The text resource library is managed and controlled by the text resource library unit 12, the text resource library unit 12 specifies the content of the edited text resource library, the edited content of the text resource library can be referred by the ESOP only after being successfully reviewed, the content of the text resource library is modified, and the referred pictures need to be modified.

The video repository is managed and controlled by the video repository management unit 13, the video repository management unit 13 uploads the local video according to the specification, the format specification is only MP4, and certainly, specifications of other formats can be added, the uploading size is limited to 100M online, and certainly, 120M online is also possible, and no trial delivery is required.

The picture resource source of the picture resource library and the text resource of the text resource library can be quoted only after being successfully checked, and the video resource in the video resource library can be quoted without being checked.

The embodiment provides the management specifications of different types of files by setting the management units corresponding to different resource libraries and correspondingly managing and controlling the file specifications of the corresponding resource libraries through different management units, thereby improving the accuracy of specification formulation, further improving the standardization corresponding to the specification information and improving the performability and accuracy of standardized operation.

In one embodiment, referring to fig. 6, the repository management module 10 further includes a dictionary management unit 14,

the dictionary database management unit 14 is used for setting picture and text naming specifications.

The repository management module 10 further includes a dictionary repository management unit 14, which manages naming rules of pictures, texts and videos in the repository, and through the specification of the naming rules, naming in the standard operation flow is standardized, so that uniformity is improved, file naming in the standard operation flow is unified, performability of standard operation is improved, and learning cost of the standard operation flow is improved.

In one embodiment, referring to fig. 7, the document management module 20 includes a present day task management unit 21, an online production management unit 22, and a review management unit 23, wherein:

the present task management unit 21 is configured to process pushed changed or newly added document information;

the online production management unit 22 is configured to perform addition or modification of a document or perform query operation of document information through the task tag;

and the submission management unit 23 is configured to submit the document made online to the next node for submission, and after the document passes the submission, send the standard operation document that passes the submission.

The electronic SOP document management and control function, an ESOP (online standard operating system) present task, manages the present task through a present task management unit 21, processes the pushed change or newly added document information, when the SOP file is changed or newly added, a process change auditing flow is initiated from an MO (online office) system, when an auditing node is audited to IE, the MO pushes the data information to the ESOP system, and the ESOP system processes the document through the present task.

The ESOP online production is managed and controlled by the online production management unit 22, and the new or change of the document is executed through the task tag, or the query operation of the document information is executed. ESOP can be added and edited through the task number, and documents can not be added or changed when the ESOP enters alone, but only document information can be checked instead of entering through the task number.

And the on-line making submission is controlled by the submission management unit 23, the on-line made documents are submitted to the next node for submission, and after the submission is passed, the standard operation documents passing the submission are sent. The edited SOP file needs to be reviewed by the MO again after the task number is edited, the SOP file can be automatically issued to a production line after the review is passed, and related personnel such as IE, production shift and the like can be reminded through internal communication software. The online production is divided into three types of standard files, temporary files and hand-signed files, and different types of files are produced according to different submission requirements or tasks.

According to the embodiment of the application, the management and control of different tasks of different nodes are realized through the subdivision of the online manufactured management and control unit, so that the flow management and control in the standard operation flow are very clear and accurate, the standardization of the standard operation flow is improved, and the operability of the standard operation flow is improved.

In an embodiment, to better describe embodiments of the present application, referring to fig. 8, the standardized operation flow includes:

1. the approved document, importing the Excel document, issuing ESOP in effect, displaying ESOP on a flat panel and ending;

2. MO-auditing the MO-result of the process change MO-picture, and returning to continue to reinitiate the process change if the auditing result passes OK and the previous auditing result is negative; ESOP (enterprise service operation) -online production (ESOP end completion) -MO (MO audit push) (ESOP end completion) -MO audit-result-if MO is passed through in the final audit, effective issuing-flat panel display-end; the process change comprises operations such as text, pictures, process change and the like; and returning to continue to reinitiate the process change when the result is not passed. The MO in the circle in the figure is an operation performed by the online office system side or an ESOP is an operation performed by the system side, and represents a case of the execution side.

The present application also proposes a terminal, where the terminal includes a memory, a processor, and a computer program stored in the memory and executable on the processor, and the processor executes the computer program to implement the following steps:

setting resource use standard information of resources used by management standard operation by using a resource library management module;

The present application also proposes a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, realizes the steps of:

As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

It should be noted that in the claims, any reference signs placed between parentheses shall not be construed as limiting the claim. The word "comprising" does not exclude the presence of elements or steps not listed in a claim. The word "a" or "an" preceding an element does not exclude the presence of a plurality of such elements. The application can be implemented by means of hardware comprising several distinct elements, and by means of a suitably programmed computer. In the unit claims enumerating several means, several of these means may be embodied by one and the same item of hardware. The usage of the words first, second and third, etcetera do not indicate any ordering. These words may be interpreted as names.

While alternative embodiments of the present application have been described, additional variations and modifications of these embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. It is therefore intended that the following appended claims be interpreted as including alternative embodiments and all such alterations and modifications as fall within the scope of the application.

It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present application fall within the scope of the claims of the present application and their equivalents, the present application is intended to include such modifications and variations as well.

Claims

1. A standard operating system, the system comprising: the system comprises a service management module, a resource library management module and a document management module which are mutually communicated, wherein:

2. The standard operating system of claim 1, wherein the resource library management module comprises: picture resource library management unit, text resource library management unit and video resource library management unit, wherein:

the picture resource library management unit is used for setting format specification information of the picture and uploading specification information of the picture;

the text resource library management unit is used for setting format specification information and text uploading specification information of the text;

and the video resource library management unit is used for setting format specification information of the video and uploading specification information of the video.

3. The standard operating system of claim 2, wherein the picture of the referenced picture repository is modified synchronously when the content of the text repository is modified.

4. The standard operating system of claim 2, wherein the resource library management module further comprises a dictionary library management unit,

the dictionary library management unit is used for setting naming specifications of pictures and texts.

5. The standard operating system of claim 1, wherein the document management module comprises a present day task management unit, an online production management unit, and a review management unit, wherein:

the present task management unit is used for processing the pushed changed or newly added document information;

the online production management unit is used for executing new or change of the document or executing query operation of document information through the task tag;

and the submission management unit is used for submitting the documents made on line to the next node for submission, and sending the standard operation documents passing the submission after the documents pass the submission.

6. The standard work system according to claim 5, wherein the on-line production includes three types of standard documents, temporary documents, and signature documents.

7. A method for managing a standard job, which is applied to the system according to any one of claims 1 to 6, the method comprising the steps of:

8. The standard job management method according to claim 7, further comprising:

receiving a bill making request;

selecting corresponding bill information according to the received bill making request;

generating review information according to the resource use specification information and the document making specification information;

and executing the document approval operation according to the standard information of the approval process of the submission business.

9. A terminal comprising a memory, a processor, and a computer program stored on the memory and executable on the processor, the processor implementing the following steps when executing the computer program:

10. A computer-readable storage medium, on which a computer program is stored, characterized in that the computer program, when being executed by a processor, carries out the steps of: