CN111127224B

CN111127224B - Information processing method, information processing device, electronic equipment and storage medium

Info

Publication number: CN111127224B
Application number: CN201911164637.3A
Authority: CN
Inventors: 史立爽
Original assignee: Taikang Insurance Group Co Ltd
Current assignee: Taikang Insurance Group Co Ltd
Priority date: 2019-11-25
Filing date: 2019-11-25
Publication date: 2023-06-13
Anticipated expiration: 2039-11-25
Also published as: CN111127224A

Abstract

The embodiment of the invention provides an information processing method, an information processing device, electronic equipment and a computer readable storage medium, belonging to the technical field of computers, wherein the information processing method comprises the following steps: acquiring all preset policy forms in a first policy core system, wherein the preset policy forms are generated through target operation; performing target operation again on the preset policy forms existing in the first policy core system in a second policy core system through a form reversing sign mode which is irrelevant to interactive operation so as to transfer the preset policy forms from the first policy core system to the second policy core system; and responding to the service request, and carrying out service operation on the information of the policy form conforming to the service request in the preset policy form in parallel through the second policy core system. The embodiment of the invention can rapidly realize the accurate migration of the preset policy forms, further realize the unified management of the policy form information and improve the efficiency of business operation.

Description

Information processing method, information processing device, electronic equipment and storage medium

Technical Field

The embodiment of the invention relates to the technical field of computers, in particular to an information processing method, an information processing device, electronic equipment and a computer readable storage medium.

Background

With the development of the internet, how to improve the processing efficiency of the policy form information is very important. In the related art, the operation of transferring policy data between a plurality of policy core systems is complex and has low efficiency. And the information of different types of policy forms is in one policy core system, so that the information processing flow is complex, the business operation can only be performed manually, and the method has certain limitation, so that the efficiency of executing the business operation is lower.

It should be noted that the information disclosed in the above background section is only for enhancing understanding of the background of the invention and thus may include information that does not form the prior art that is already known to those of ordinary skill in the art.

Disclosure of Invention

An object of an embodiment of the present invention is to provide an information processing method, an information processing apparatus, an electronic device, and a computer readable storage medium, so as to overcome the problem of low efficiency at least to some extent.

Other features and advantages of embodiments of the invention will be apparent from the following detailed description, or may be learned by the practice of the invention.

According to an aspect of an embodiment of the present invention, there is provided an information processing method including: acquiring all preset policy forms in a first policy core system, wherein the preset policy forms are generated through target operation; performing target operation again on the preset policy forms existing in the first policy core system in a second policy core system through a form reversing sign mode which is irrelevant to interactive operation so as to transfer the preset policy forms from the first policy core system to the second policy core system; and responding to the service request, and carrying out service operation on the information of the policy form conforming to the service request in the preset policy form in parallel through the second policy core system.

Optionally, in the second policy core system, performing the target operation again on the preset policy form existing in the first policy core system through a form reverse signing mode irrelevant to the interactive operation, so as to transfer the preset policy form from the first policy core system to the second policy core system, where the transferring includes: acquiring track information for generating a target type form in the preset policy form from the first policy core system; arranging a plurality of micro services for generating the target type form in the second policy core system according to the track information to obtain an execution sequence; wherein the plurality of micro-services are associated with the target operation.

Optionally, arranging a plurality of micro services for generating the target type form in the second policy core system according to the track information, and obtaining an execution sequence includes: and combining the plurality of micro services in turn according to the arrangement sequence among the plurality of micro services so as to acquire the execution sequence.

Optionally, sequentially combining the plurality of micro services according to a ranking order among the plurality of micro services to obtain the execution order includes: performing data conversion on the data acquired according to the track information; obtaining mechanism information according to the converted data; creating user information based on the mechanism information, and storing the user information; and calculating attribute information through the user information, and generating a preset policy form according to the attribute information so as to determine the execution sequence.

Optionally, obtaining track information for generating the target type form from the first policy-preserving core system includes: and acquiring a data table used for storing the historical track of the target type form in the first policy-preserving core system, and determining the track information of the target type form according to the data table.

Optionally, the obtaining the data table of the history track used for storing the target type form in the first policy core system includes: and based on the identification number of the target type form, inquiring the data table storing the history track in the first policy-preserving core system in a federal mapping mode at regular time.

Optionally, performing, by the second policy core system, the service operation on the policy form information meeting the service request in the preset policy form in parallel includes: and calling the plurality of management systems to perform the business operation on the preset policy form in parallel according to the association relation between the second policy core system and the plurality of management systems.

According to an aspect of an embodiment of the present invention, there is provided an information processing apparatus including: the form acquisition module is used for acquiring all preset policy forms in the first policy core system, wherein the preset policy forms are generated through target operation; the form transferring module is used for performing target operation again on the preset form existing in the first policy core system in a second policy core system through a form reverse signing mode which is irrelevant to interactive operation so as to transfer the preset form from the first policy core system to the second policy core system; and the service operation module is used for responding to the service request and carrying out service operation on the policy form information meeting the service request in the preset policy form in parallel through the second policy core system.

According to an aspect of an embodiment of the present invention, there is provided a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements the information processing method as set forth in any one of the above.

According to an aspect of an embodiment of the present invention, there is provided an electronic apparatus including: a processor; and a memory for storing executable instructions of the processor; wherein the processor is configured to perform the information processing method of any one of the above via execution of the executable instructions.

In the information processing method, the device, the electronic equipment and the computer readable storage medium provided by the embodiment of the invention, the target operation is carried out on the preset security form existing in the first security core system again by adopting a form reverse sign-off mode which is irrelevant to interactive operation in the second security core system, so that the preset security form generated according to the target operation is transferred from the first security core system to the second security core system, and further, the service operation is carried out on the form information corresponding to the service request through the second security core system. On the one hand, the target operation is performed again in a form reversing mode which is irrelevant to the interactive operation, so that data migration among different systems is realized, the steps of data migration are reduced, the influence on a user is avoided, the efficiency of data migration, the accuracy and the reliability of data migration are improved, and the data can be completely migrated to different policy core systems. On the other hand, the preset policy forms are migrated from the first policy core system to the second policy core system, so that the service operation can be directly executed in parallel according to the second policy core system, the first policy core system is not required to be queried or the first policy core system is not required to be processed when the service operation is executed, and only the migrated second policy core system is required to be processed, and the second policy core system can support on-line operation, so that the step of manual operation is avoided, the processing flow is simplified, the operation step is reduced, the limitation is avoided, the unified management of the preset policy forms is realized through the second policy core system, and the efficiency and the convenience of the service operation are improved.

It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the invention as claimed.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the invention and together with the description, serve to explain the principles of the invention. It is evident that the drawings in the following description are only some embodiments of the present invention and that other drawings may be obtained from these drawings without inventive effort for a person of ordinary skill in the art. In the drawings:

fig. 1 schematically shows a flow diagram of an information processing method of an embodiment of the present invention;

FIG. 2 schematically illustrates a transfer preset policy form according to an embodiment of the present invention;

FIG. 3 schematically illustrates a schematic of orchestration of micro services according to an embodiment of the present invention;

FIG. 4 schematically illustrates a first business operation of an embodiment of the present invention;

FIG. 5 schematically illustrates a second business operation of an embodiment of the present invention;

FIG. 6 schematically illustrates a third business operation of an embodiment of the present invention;

FIG. 7 schematically illustrates a fourth business operation of an embodiment of the present invention;

Fig. 8 schematically shows a block diagram of an information processing apparatus according to an embodiment of the present invention;

fig. 9 schematically shows a block diagram of an electronic device for implementing the above-described information processing method.

Detailed Description

Example embodiments will now be described more fully with reference to the accompanying drawings. However, the exemplary embodiments may be embodied in many forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of the example embodiments to those skilled in the art.

Furthermore, the described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided to give a thorough understanding of embodiments of the invention. One skilled in the relevant art will recognize, however, that the invention may be practiced without one or more of the specific details, or with other methods, components, devices, steps, etc. In other instances, well-known methods, devices, implementations, or operations are not shown or described in detail to avoid obscuring aspects of the invention.

The block diagrams depicted in the figures are merely functional entities and do not necessarily correspond to physically separate entities. That is, the functional entities may be implemented in software, or in one or more hardware modules or integrated circuits, or in different networks and/or processor devices and/or microcontroller devices.

The flow diagrams depicted in the figures are exemplary only, and do not necessarily include all of the elements and operations/steps, nor must they be performed in the order described. For example, some operations/steps may be decomposed, and some operations/steps may be combined or partially combined, so that the order of actual execution may be changed according to actual situations.

In the embodiment of the invention, an information processing method is provided first, the information processing method can be applied to the insurance field or other fields, and the information processing method can be used for processing short-term type information. The short-term type of information may be, for example, information of items whose period is within a preset period of time, which may be, for example, one year or the like. Referring to fig. 1, the information processing apparatus may include the steps of:

In step S110, all preset policy forms in the first policy core system are obtained, and the preset policy forms are generated through target operations;

in step S120, in a second policy core system, performing a target operation again on the preset policy form existing in the first policy core system by a form reverse sign-off mode unrelated to the interactive operation, so as to transfer the preset policy form from the first policy core system to the second policy core system;

in step S130, in response to the service request, the second policy core system performs a service operation on the policy form information meeting the service request in the preset policy form in parallel.

According to the technical scheme provided by the embodiment of the invention, on one hand, the target operation is performed again in a form reversing mode which is irrelevant to the interactive operation, so that the migration of data among different systems is realized, the steps of data migration are reduced, the efficiency of data migration, the accuracy and the reliability of data migration are improved, and the data can be completely migrated to different policy core systems. On the other hand, the preset policy forms are migrated from the first policy core system to the second policy core system, so that the service operation can be directly executed in parallel according to the second policy core system, the first policy core system is not required to be queried or the first policy core system is not required to be processed when the service operation is executed, and only the migrated second policy core system is required to be processed, and the second policy core system can support on-line operation, so that the step of manual operation is avoided, the processing flow is simplified, the operation step is reduced, the limitation is avoided, the unified management of the preset policy forms is realized through the second policy core system, and the efficiency and the convenience of the service operation are improved.

Next, an information processing method in an embodiment of the present invention will be described in detail with reference to the accompanying drawings.

In step S110, all preset policy forms in the first policy core system are obtained, where the preset policy forms are generated by the target operation.

In the embodiment of the present invention, the insurance field is described as an example. The first policy core system refers to a group core form management system, which is mainly used for uniformly managing group forms. In the related art, short-term type information is also managed through the first policy-preserving core system, and after a user sends a service request, an offline transaction application process needs to be manually performed, so that the circulation process is complicated. The business process for one form takes a long time and consumes a lot of manpower. In addition, in the execution process of the new contract, as the user information is not pushed to the unified client management system, all the user information is stored in the first policy-preserving core system. And if the first policy-preserving core system is to realize on-line management and unified management of service operation, the first policy-preserving core system needs to be functionally connected with a plurality of service systems in a butt joint mode, so that time and labor are consumed.

The preset policy forms refer to effective forms (forms which are already effective) corresponding to short-term types in the first policy core system, and can be understood as preset policy forms generated by performing target operations on the forms in the first policy core system. The target operation may be a processing operation, such as an underwriting operation, on contracts that pass the audit. Based on this, the preset policy form may be an underwritten form.

In step S120, in the second policy core system, the target operation is performed again on the preset policy form existing in the first policy core system by a form reverse sign-off mode that is not related to the interactive operation, so as to transfer the preset policy form from the first policy core system to the second policy core system.

In order to solve the above technical problems, the embodiment of the present invention provides a second policy core system. The second policy core system is different from the first policy core system in type of form information, and the second policy core system is different from the first policy core system. The second policy core system may be a management system for any type of form other than a group form, such as a short term core form management system. When the second policy core system is a short-term core form management system, the second policy core system is mainly used for unified management of short-term forms. That is, the primary function of the second policy core system may be to support periodic management of forms of sustainable items for a preset period of time, characteristics of which may include, but are not limited to, flexibility, quantity, and internet mode. Based on the method, a micro-service architecture can be adopted to build a second policy core system, and a mongolib database is used as a form core library to carry out service arrangement according to an apache camera technology so as to ensure the reliability, availability and timeliness of the second policy core system. Meanwhile, the second policy core system is in order to perform online management on the form existence period, and is in butt joint with a plurality of other systems, so that closed-loop service is provided for the form existence period management, and online operation can be realized by the business operation of the form.

Where micro-service architecture refers to splitting a large single application and service into several, even tens, of supporting micro-services, it can extend a single component rather than the entire application stack to meet service level agreements. The micro-service architecture aims to achieve decoupling of solutions by breaking functions into individual discrete services, thereby reducing the system's coupling and providing more flexible service support. By using the micro-service architecture to build the second policy core system, the flexibility of the second policy core system can be improved.

Compared with the first policy core system, the second policy core system has different identification number generation rules, different system construction models (policy structure, attribute value fields), different business processes of the system and different databases used by the system. Thus, the second policy core system may be used to uniformly manage forms of a certain class.

After the preset policy form in the first policy core system is obtained, the target operation can be performed on the preset policy form in the second policy core system again in a form reversing mode, and the specific process of performing the target operation on the preset policy form again can be different from the process of performing the target operation on the preset policy form in the first policy core system, so long as the purpose of the target operation is achieved. The form reverse-signing mode may be, for example, a reverse-signing mode, which may be understood herein as a simplified mode of the underwriting operation for generating, again in a simplified manner, preset insurance forms that have been underwritten and validated among different systems or in other systems. Specifically, the form backsignment mode is irrelevant to the interaction operation, and the interaction operation refers to the user interaction operation, namely an interaction process needing to process any information of the user. Based on the above, the form reversing mode can comprise other operations except the interaction operation with the user in the process of the underwriting operation. Specifically, the user interaction may be for underwriting, charging, sending underwriting information, sending electronic insurance policies, and so forth. Therefore, when the preset policy form is subjected to target operation again in the second policy core system in a form reversing mode, the policy which is already accepted in the first policy core system can be accepted again in the second policy core system in a form signing mode. The new contract check and the check are not needed, the user premium is not needed to be received, the underwriting short message is not needed to be sent to the user, and the electronic policy is not needed to be sent to the user. Therefore, the data can be accurately migrated by executing the target operation again, interaction between the user information and the data is reduced, and efficiency is improved.

In the embodiment of the invention, the target operation can be executed on the preset policy forms again through a form reverse signing mode, and the preset policy forms in the first policy core system can be transferred to the second policy core system, so that short-term type information is prevented from being managed through the first policy core system, after a user sends a service request, the user needs to manually conduct downlink processing, complicated steps in the circulation process are required, the steps in the circulation process are simplified, and unified management of the short-term type preset policy forms can be independently realized. In addition, the reverse signing mode does not need the participation of a user, so that the migration operation of the preset policy forms can be independently realized under the condition that the user does not feel, and the safety and confidentiality are improved.

A flow chart of migrating a preset policy form to a second policy core system is schematically shown in fig. 2, and referring to fig. 2, the method mainly includes the following steps:

in step S210, track information for generating a target type form in the preset policy form is obtained from the first policy core system.

In the embodiment of the present invention, the target type form refers to one of the preset policy forms, specifically may be a form (new contract form) generated for the first time in the preset policy forms, and the target type form may be in the range of the preset policy forms. For example, in the first policy core system, form 4 is not validated, form 1, form 2 and form 3 are all valid forms (preset policy forms), where form 1 is generated for the first time, form 2 is generated for the second time, form 3 is generated for the third time, and then the target type form may be form 1.

Track information for generating the target type form can be obtained from the first policy core system through a Quartz timing task. The trajectory information may be used to accurately document and describe the process of generating the target type form. Specifically, a data table for storing a history track of the target type form in the first policy core system may be queried, and track information of the target type form may be determined according to the data table. That is, all the information such as the history track of the preset policy forms is stored in the plurality of data tables, so that the data table storing the target type form can be selected from the plurality of data tables by the identification number of the target type form. The identification number of the target type form may be a form number of the target type form, and one identification number corresponds to one target type form one by one. The data table storing the history track can be queried in the first policy core system in a timed mode through the federation mapping mode. Federation mapping refers to querying data located on another server by way of mapping. According to the identification number of the target type form, the data table storing the historical track of the target type form can be rapidly screened out. Further, all data tables storing the historical tracks of the target type forms are combined, so that track information of the target type forms can be obtained. By combining all the data tables, the comprehensiveness can be increased, and thus the track information can be completely acquired. In the embodiment of the invention, the track information of the target type form is acquired from the first policy-preserving core system in a federal mapping mode at regular time, the core data in the first policy-preserving core system is not required to be frequently inquired, any functional support is not required to be developed by the first policy-preserving core system, the track information is only required to be acquired, the data can be determined according to the track information and returned to a timing task, the operation steps are simplified, and the efficiency is improved.

In step S220, arranging a plurality of micro services for generating the target type form in the second policy core system according to the track information, so as to obtain an execution sequence; wherein the plurality of micro-services are associated with the target operation.

In the embodiment of the present invention, since multiple business operations can be executed in the second policy core system, for the target type form, the target type form can be generated according to the new contract flow, so that arranging the multiple micro services corresponding to the target type form in the second policy core system can be understood as arranging part of the micro services included in the new contract flow for generating the target type form. The partial micro-service may be a micro-service associated with the target operation, i.e., a micro-service corresponding to the underwriting operation. For example, generating a plurality of micro-services corresponding to a target type form may include, but is not limited to, a data conversion service, invoking a sales management system to query marketer information, invoking a unified customer management system to save user information service, collecting billing service (calculation only), and a form issuance service. Further, the micro-service corresponding to the target type form in the second policy core system can be rearranged by using an apache camera technology. That is, the micro-services in the initial new contract flow are rearranged using the apache camera technology to arrange the execution order for the simple ticket. The execution sequence herein refers to the order in which the target flows are executed. The target flow can be used for rapidly processing the target type form in the preset policy form so as to transfer the preset policy form from the first policy core system to the second policy core system, and the migration operation of the form is realized.

Based on this, the process of sequentially combining the plurality of micro services in the arrangement order among the plurality of micro services to obtain the execution order may refer to the process shown in fig. 3, and specifically includes the following steps:

in step S310, data of track information of a target type form of the target operation is acquired. Acquisition is performed from the first policy core system by the quantiz timing task. In step S320, the data is subjected to data conversion. Data conversion herein may be understood as converting data obtained from a first policy core system into data conforming to the form of a second policy core system. In step S330, the organization information is acquired from the converted data. In particular, the agency information of the agent can be acquired and stored in the sales management system. The sales management system is used for uniformly managing agent information. In step S340, user information is created based on the organization information, and the user information is saved. The user information can be saved to a unified user management system so as to be convenient for unified management of the user information. In step S350, attribute information is calculated from the user information. The attribute information may be cost information, and the cost information may be calculated and stored in the product library system, so as to facilitate unified management of the item information. In step S360, a preset policy form is generated according to the attribute information. In step S370, the preset policy form is saved to the core system database. By the technical scheme shown in fig. 3, the execution sequence of the target flow can be redetermined in the second policy core system according to steps S310 to S370 in sequence.

After the simple ticket flow is established through the execution sequence, the form which is already in effect in the first policy core system can be executed again in the second policy core system through the way of using the inverted ticket. The user can quickly and flexibly arrange the underwriting sub-service in the second policy core system by using the camera technology, and the preset policy form is migrated from the first policy core system to the second policy core system under the condition of no perception to the user, so that new contract underwriting verification is not required, user cost is not required to be received, underwriting short message notification is not required to be sent to the user, electronic forms are not required to be sent to the user, operation steps and operation complexity are reduced, and convenience is provided. The data migration among different systems is realized, and the complexity of system butt joint is reduced. The unified management of the same type of forms in one system is realized, the management of the user information in the user unified management system is realized, and the management efficiency and the comprehensiveness are improved.

In the embodiment of the invention, the service request refers to a request initiated by a user through a terminal, and the service request can comprise any one of various types of requests, such as a new contract request, a security request, a renewal request, a claim settlement request and the like. The type of business operation may correspond to the type of business request, i.e., new contract request corresponds to new contract operation, security request corresponds to security operation, renewal request corresponds to renewal operation, claim settlement request corresponds to claim settlement operation, and so on. In the embodiment of the invention, the service request is taken as an example for claiming claims.

Referring to fig. 4 to 7, the second policy core system is associated with a plurality of management systems, so that the plurality of management systems may be invoked to perform a business operation on a preset policy form according to an association relationship between the second policy core system and the plurality of management systems. Wherein the type of the business operation is any one of a plurality of types, and the management systems for establishing the association of the second policy core systems corresponding to the business operations of the various types are different, and the specific reference may be made to fig. 4 to fig. 7.

It should be noted that, the service request may be a service request initiated by multiple users at the same time, and for the service requests with the same type, the service requests may be concurrently operated by the second policy core system. Since the business operations can be performed in parallel, the efficiency of performing the business operations is improved. In addition, the second policy core system is associated with a plurality of management systems, so that business operation can be completed on line without off-line processing, automatic processing can be realized, efficiency is improved, off-line manual operation is avoided, and convenience is improved.

A schematic diagram of performing a first business operation is schematically shown in fig. 4, and with reference to fig. 4, the process mainly includes: a second policy core system 401, a mobile survey system 402, a survey platform 403, a claims system 404, a text messaging platform 405, and a funds management platform 406.

The user initiates a service request through the WeChat platform or the incoming call system, and the service request can be a claim settlement request. And inputting the service request into the claim settlement system. And inquiring information from the second policy core system through the claim settlement system and returning the inquired information to the claim settlement system. And calling a survey platform and a mobile survey system to inquire information from the second policy core system, and calling the survey platform and the mobile survey system to return the inquired result to the claim settlement system. And the claim settlement system performs case setting or case setting processing in the second policy core system and returns case setting or case setting information to the claim settlement system. And the second policy core system queries information in the fund management platform in batches or in real time and returns the information to the second policy core system. Deleting the state of a preset policy form corresponding to the service request and returning the state to the claim settlement system, and the claim settlement system calls a short message platform to send the information of the processing result corresponding to the service request to the user.

For example, items A and B are defined in a first policy core system with a monthly claim occurrence probability of approximately one ten thousandth. The first policy core system has weak support for the claim settlement function of the category to which the article a and the article B belong, and generally can only process claim settlement cases under the manual line. Through the technical scheme in the embodiment of the invention, the preset policy form is successfully migrated to the second policy core system. After the preset policy forms are migrated to the second policy core system, the second policy core system supports all online processing for the client claims, so that the speed of processing one case is improved, and the capability of processing hundreds of cases in parallel is realized. By automatically carrying out business operation, the workload of manual processing is reduced, and the parallel processing capability is improved.

A flow chart of the second business operation is schematically shown in fig. 5, and referring to fig. 5, the flow chart mainly includes a second policy core system 501, an agent management system 502, a backup system 503, a fragmentation platform 504, a product library system 505, a user management system 506, an individual risk query 507, a claim settlement system 508, a base configuration platform 509, and a rules engine 510. Based on this, the specific process mainly includes:

The third party system queries agent information by using the agent management system through the backup system or the fragmentation platform, and obtains a contract establishment request (application request) according to the agent information. And sending the application request to the second policy core system, and sending the application request to the user management system by the second policy core system to save the user information. And calling a product library system to calculate the cost. The second policy core system inquires the user number of the user in the personal insurance core policy management system through the user management system and returns a result. The second policy core system acquires historical contract information of the user, namely past insurance applying experience, through individual insurance inquiry (individual insurance core policy management system) and returns the history contract information to the second policy core system. The second policy core system acquires historical claim settlement of the user in the individual insurance core policy management system through the claim settlement system and returns to the second policy core system. And the second policy core system acquires information of the object through the basic configuration platform and returns the information. The second policy core system queries risk items of the user through the user management system, acquires historical forms generated through other system function channels and returns the historical forms. The second policy core system generates a form according to the rules engine.

A flowchart of a third business operation is schematically shown in fig. 6, and referring to fig. 6, the system mainly includes a second policy core system 601, a third party system 602, a fund management platform 603, a backup system 604, a fragmentation platform 605, a product library system 606, a user management system 607, a sms platform 608, a print platform 609, a return visit platform 610, an agent management system 611, a tax management system 612, and a financial management system 613. Based on this, the main process includes:

the user initiates a service request through the backup system or the fragmentation platform, and the service request can be a charging request or a issuing request. And calling a third party system or a fund management platform to deduct fees. And sending the issued balloon to a second policy core system. And the second policy core system inquires the article information by calling the product library system and returns the article information. And the second policy core system asynchronously inquires the user number and the form number through the user management system, calculates the risk insurance and pushes the form printing data through the printing platform. And the second policy core system calls the return visit platform to push the return visit data, and the short message is real-time supported through the short message platform. The usage fee data is pushed to the server by the agent management system. The tax information management system inquires invoice data, the financial management system generates financial certificates, and the second policy core system is pushed to the short message platform in a timed batch mode. The second policy core system pushes the relationship between the user and the form through the user management system.

A flowchart of a fourth business operation is schematically shown in fig. 7, and referring to fig. 7, the system mainly includes a second policy core system 701, an incoming call system 702, an interaction platform 703, a security operation system 704, a sms platform 705, an opinion feedback system 706, and a fund management platform 707. Based on this, the flow of performing the fourth business operation includes:

the user performs opinion feedback (complaint) through the incoming call system, and enters opinion feedback into the opinion feedback system to perform protocol adjustment. And the opinion feedback system performs form inquiry in the second policy core system and returns a result. And carrying out batch payment through the fund management platform and returning information. The user initiates a service request (e.g., security or refund) through the interactive platform. Form inquiry is carried out in the second policy core system, the result is returned to the interaction platform, refund calculation is carried out in the second policy core system, and the fee is returned to the interaction platform. If the service request is a refund request, the service request is sent to the security operation system, and refund confirmation is carried out through the second policy core system. And carrying out real-time payment and returning a result through the fund management platform, and carrying out state inquiry in batches from the fund management platform. And the second policy core system and the security operation system perform real-time disc returning. The security operation system notifies through the short message platform.

In an embodiment of the present invention, there is also provided an information processing apparatus, referring to fig. 8, the information processing apparatus 800 mainly including:

the form obtaining module 801 is configured to obtain all preset policy forms in the first policy core system, where the preset policy forms are generated through target operations;

a form transferring module 802, configured to perform, in a second policy core system, a target operation on the preset policy form existing in the first policy core system again by a form reverse sign-off manner that is not related to an interactive operation, so as to transfer the preset policy form from the first policy core system to the second policy core system;

and the service operation module 803 is configured to respond to a service request, and perform service operation on the policy form information meeting the service request in the preset policy form in parallel through the second policy core system.

In an exemplary embodiment of the present invention, a form transfer module includes: the track acquisition module is used for acquiring track information of a target type form in the preset policy form from the first policy core system; the micro-service arrangement module is used for arranging a plurality of micro-services for generating the target type form in the second policy core system according to the track information to obtain an execution sequence; wherein the plurality of micro-services are associated with the target operation.

In an exemplary embodiment of the present invention, the micro-service orchestration module comprises: and the sequence determining module is used for sequentially combining the plurality of micro services according to the arrangement sequence among the plurality of micro services so as to acquire the execution sequence.

In an exemplary embodiment of the present invention, the order determination module is configured to: performing data conversion on the data acquired according to the track information; obtaining mechanism information according to the converted data; creating user information based on the mechanism information, and storing the user information; and calculating attribute information through the user information, and generating a preset policy form according to the attribute information so as to determine the execution sequence.

In an exemplary embodiment of the present invention, the track acquisition module includes: the data table acquisition module is used for acquiring a data table for storing the historical track of the target type form in the first policy-preserving core system, and determining the track information of the target type form according to the data table.

In an exemplary embodiment of the present invention, the data table acquisition module is configured to: and based on the identification number of the target type form, inquiring the data table storing the history track in the first policy-preserving core system in a federal mapping mode at regular time.

In an exemplary embodiment of the present invention, the service operation module is configured to: and calling the plurality of management systems to perform the business operation on the preset policy form in parallel according to the association relation between the second policy core system and the plurality of management systems.

It should be noted that, each functional module of the information processing apparatus according to the embodiment of the present invention is the same as the steps of the above-described exemplary embodiment of the information processing method, and therefore, a detailed description thereof is omitted herein.

It should be noted that although in the above detailed description several modules or units of a device for action execution are mentioned, such a division is not mandatory. Indeed, the features and functions of two or more modules or units described above may be embodied in one module or unit, according to implementations of embodiments of the invention. Conversely, the features and functions of one module or unit described above may be further divided into a plurality of modules or units to be embodied.

Furthermore, although the steps of the methods of the present invention are depicted in the accompanying drawings in a particular order, this is not required to either imply that the steps must be performed in that particular order, or that all of the illustrated steps be performed, to achieve desirable results. Additionally or alternatively, certain steps may be omitted, multiple steps combined into one step to perform, and/or one step decomposed into multiple steps to perform, etc.

In an exemplary embodiment of the present invention, an electronic device capable of implementing the above method is also provided.

Those skilled in the art will appreciate that the various aspects of the invention may be implemented as a system, method, or program product. Accordingly, aspects of the invention may be embodied in the following forms, namely: an entirely hardware embodiment, an entirely software embodiment (including firmware, micro-code, etc.) or an embodiment combining hardware and software aspects may be referred to herein as a "circuit," module "or" system.

An electronic device 900 according to such an embodiment of the invention is described below with reference to fig. 9. The electronic device 900 shown in fig. 9 is merely an example, and should not be construed as limiting the functionality and scope of use of embodiments of the present invention.

As shown in fig. 9, the electronic device 900 is embodied in the form of a general purpose computing device. Components of electronic device 900 may include, but are not limited to: the at least one processing unit 910, the at least one storage unit 920, and a bus 930 connecting the different system components (including the storage unit 920 and the processing unit 910).

Wherein the storage unit stores program code that is executable by the processing unit 910 such that the processing unit 910 performs steps according to various exemplary embodiments of the present invention described in the above-described "exemplary methods" section of the present specification. For example, the processing unit 910 may perform the steps as shown in fig. 1.

The storage unit 920 may include readable media in the form of volatile storage units, such as Random Access Memory (RAM) 9201 and/or cache memory 9202, and may further include Read Only Memory (ROM) 9203.

The storage unit 920 may also include a program/utility 9204 having a set (at least one) of program modules 9205, such program modules 9205 include, but are not limited to: an operating system, one or more application programs, other program modules, and program data, each or some combination of which may include an implementation of a network environment.

The bus 930 may be one or more of several types of bus structures including a memory unit bus or memory unit controller, a peripheral bus, an accelerated graphics port, a processing unit, or a local bus using any of a variety of bus architectures.

The electronic device 900 may also communicate with one or more external devices 1000 (e.g., keyboard, pointing device, bluetooth device, etc.), with one or more devices that enable a user to interact with the electronic device 900, and/or with any device (e.g., router, modem, etc.) that enables the electronic device 900 to communicate with one or more other computing devices. Such communication may occur through an input/output (I/O) interface 950. Also, electronic device 900 may communicate with one or more networks such as a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network, such as the Internet, through network adapter 960. As shown, the network adapter 960 communicates with other modules of the electronic device 900 over the bus 930. It should be appreciated that although not shown, other hardware and/or software modules may be used in connection with electronic device 900, including, but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, data backup storage systems, and the like.

From the above description of embodiments, those skilled in the art will readily appreciate that the example embodiments described herein may be implemented in software, or may be implemented in software in combination with the necessary hardware. Thus, the technical solution according to the embodiments of the present invention may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (may be a CD-ROM, a U-disk, a mobile hard disk, etc.) or on a network, and includes several instructions to cause a computing device (may be a personal computer, a server, a mobile terminal, or a network device, etc.) to execute the information processing method according to the embodiments of the present invention.

In an exemplary embodiment of the present invention, a computer-readable storage medium having stored thereon a program product capable of implementing the method described above in the present specification is also provided. In some possible embodiments, the various aspects of the invention may also be implemented in the form of a program product comprising program code for causing a terminal device to carry out the steps according to the various exemplary embodiments of the invention as described in the "exemplary methods" section of this specification, when said program product is run on the terminal device.

A program product for implementing the above-described method according to an embodiment of the present invention may employ a portable compact disc read-only memory (CD-ROM) and include program code, and may be run on a terminal device, such as a personal computer. However, the program product of the present invention is not limited thereto, and in this document, a readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.

The program product may employ any combination of one or more readable media. The readable medium may be a readable signal medium or a readable storage medium. The readable storage medium can be, for example, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples (a non-exhaustive list) of the readable storage medium would include the following: an electrical connection having one or more wires, a portable disk, a hard disk, random Access Memory (RAM), read-only memory (ROM), erasable programmable read-only memory (EPROM or flash memory), optical fiber, portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

The computer readable signal medium may include a data signal propagated in baseband or as part of a carrier wave with readable program code embodied therein. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination of the foregoing. A readable signal medium may also be any readable medium that is not a readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a readable medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.

Program code for carrying out operations of the present invention may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, C++ or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computing device, partly on the user's device, as a stand-alone software package, partly on the user's computing device, partly on a remote computing device, or entirely on the remote computing device or server. In the case of remote computing devices, the remote computing device may be connected to the user computing device through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computing device (e.g., connected via the Internet using an Internet service provider).

Furthermore, the above-described drawings are only schematic illustrations of processes included in the method according to the exemplary embodiment of the present invention, and are not intended to be limiting. It will be readily appreciated that the processes shown in the above figures do not indicate or limit the temporal order of these processes. In addition, it is also readily understood that these processes may be performed synchronously or asynchronously, for example, among a plurality of modules.

Other embodiments of the invention will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. This application is intended to cover any variations, uses, or adaptations of the invention following, in general, the principles of the invention and including such departures from the present disclosure as come within known or customary practice within the art to which the invention pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the invention being indicated by the following claims.

Claims

1. An information processing method, characterized by comprising:

acquiring all preset policy forms in a first policy core system, wherein the preset policy forms are generated through target operation;

performing target operation again on the preset policy forms existing in the first policy core system in a second policy core system through a form reversing sign mode which is irrelevant to interactive operation so as to transfer the preset policy forms from the first policy core system to the second policy core system;

Responding to a service request, and carrying out service operation on the information of the policy form conforming to the service request in the preset policy form in parallel through the second policy core system;

the step of transferring the preset policy form from the first policy core system to the second policy core system by performing target operation again on the preset policy form existing in the first policy core system through a form reverse sign-off mode irrelevant to interactive operation in the second policy core system comprises the following steps:

acquiring track information for generating a target type form in the preset policy form from the first policy core system;

arranging a plurality of micro services for generating the target type form in the second policy core system according to the track information to obtain an execution sequence; wherein the plurality of micro-services are associated with the target operation.

2. The information processing method according to claim 1, wherein arranging a plurality of micro services for generating the target type form in the second policy core system according to the track information, the order of execution comprising:

and combining the plurality of micro services in turn according to the arrangement sequence among the plurality of micro services so as to acquire the execution sequence.

3. The information processing method according to claim 2, wherein sequentially combining the plurality of micro services in an arrangement order among the plurality of micro services to obtain the execution order includes:

performing data conversion on the data acquired according to the track information;

obtaining mechanism information according to the converted data;

creating user information based on the mechanism information, and storing the user information;

and calculating attribute information through the user information, and generating a preset policy form according to the attribute information so as to determine the execution sequence.

4. The information processing method according to claim 1, wherein obtaining track information for generating a target type form in the preset policy form from the first policy core system includes:

and acquiring a data table used for storing the historical track of the target type form in the first policy-preserving core system, and determining the track information of the target type form according to the data table.

5. The information processing method according to claim 4, wherein acquiring a data table for storing a history track of the target type form in the first policy core system includes:

And based on the identification number of the target type form, inquiring the data table storing the history track in the first policy-preserving core system in a federal mapping mode at regular time.

6. The information processing method according to claim 1, wherein performing, by the second policy core system, a service operation in parallel on policy form information conforming to the service request in the preset policy form includes:

and calling the plurality of management systems to perform the business operation on the preset policy form in parallel according to the association relation between the second policy core system and the plurality of management systems.

7. An information processing apparatus, characterized by comprising:

the form acquisition module is used for acquiring all preset policy forms in the first policy core system, wherein the preset policy forms are generated through target operation;

the form transferring module is used for performing target operation again on the preset form existing in the first policy core system in a second policy core system through a form reverse signing mode which is irrelevant to interactive operation so as to transfer the preset form from the first policy core system to the second policy core system;

The service operation module is used for responding to the service request and carrying out service operation on the policy form information conforming to the service request in the preset policy form through the second policy core system;

8. A computer-readable storage medium, on which a computer program is stored, characterized in that the computer program, when being executed by a processor, implements the information processing method according to any one of claims 1-6.

9. An electronic device, comprising:

A processor; and

a memory for storing executable instructions of the processor;

wherein the processor is configured to perform the information processing method of any one of claims 1-6 via execution of the executable instructions.