CN110333985B - Method and device for recording operation information of mobile terminal - Google Patents
Method and device for recording operation information of mobile terminal Download PDFInfo
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- CN110333985B CN110333985B CN201910504225.3A CN201910504225A CN110333985B CN 110333985 B CN110333985 B CN 110333985B CN 201910504225 A CN201910504225 A CN 201910504225A CN 110333985 B CN110333985 B CN 110333985B
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- G06F11/30—Monitoring
- G06F11/3003—Monitoring arrangements specially adapted to the computing system or computing system component being monitored
- G06F11/302—Monitoring arrangements specially adapted to the computing system or computing system component being monitored where the computing system component is a software system
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- G06F11/30—Monitoring
- G06F11/3065—Monitoring arrangements determined by the means or processing involved in reporting the monitored data
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- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F8/00—Arrangements for software engineering
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Abstract
The application discloses a method and a device for recording operation information of a mobile terminal, comprising the following steps: acquiring a command for restarting the mobile terminal, and restarting the mobile terminal according to the command; after restarting from the mobile terminal, creating a record file; acquiring the action of each installation application executed by a user on the mobile terminal and recording the action in a record file; acquiring actions of a user on the mobile terminal for opening and closing a preset application each time, and recording the actions in a record file; acquiring actions of deleting a preset application each time executed by a user on a mobile terminal and recording the actions in a record file; acquiring each setting action executed by a user on the mobile terminal and recording the setting action in a record file; recording the time of the restart again in the record file after the mobile terminal restarts again and transmitting the record file. The problem caused by the fact that the related information of the mobile terminal is not recorded in the related technology is solved through the method and the device. And further provides a basis for judging the problems in the operation of the mobile terminal.
Description
Technical Field
The present invention relates to a mobile terminal, and more particularly, to a method and apparatus for recording operation information of a mobile terminal.
Background
Mobile terminals (e.g., cell phones, tablet computers, notebook computers) have evolved greatly, and the inventors found that: in addition to mobile terminals of IOS devices, the places where mobile terminals of other operating systems typically acquire applications are diverse. And the applications that run are also diverse.
This results in a slower operating speed of the mobile terminal and the setup reaches the point of operating non-Chang Kadu. The user typically uses a very simple approach to restarting while dealing with the stuck problem. After a restart, much of the information of the mobile terminal will disappear.
Manufacturers of mobile terminals, in fact, wish to know for what reason the devices produced by themselves have been restarted by the users, and currently there is no technical solution capable of recording the relevant information.
Aiming at the problems caused by the fact that the related information of the mobile terminal is not recorded in the related technology, no good solution is proposed at present.
Disclosure of Invention
The application provides a method and a device for recording operation information of a mobile terminal, which are used for solving the problem caused by the fact that related information of the mobile terminal is not recorded in the related technology.
According to an aspect of the present invention, there is provided a method of recording operation information of a mobile terminal, comprising: acquiring a command for restarting the mobile terminal, and restarting the mobile terminal according to the command; after restarting from the mobile terminal, creating a record file, wherein the record file is used for recording operation information corresponding to the operation of a user on the mobile terminal; the name of the record file comprises time information for restarting the mobile terminal; acquiring the action of each application installation executed by the user on the mobile terminal, and recording the time of installing the application, the identification information of the application and the version information of the application in the record file; acquiring actions of opening and closing a preset application executed by the user on the mobile terminal each time, and recording the time of opening and closing the preset application, the identification information and the version information of the preset application in the record file; acquiring each action of deleting a preset application, which is executed by the user on the mobile terminal, and recording the time of deleting the application, the identification information of the deleted application and version information in the record file; acquiring each setting action executed by the user on the mobile terminal, and recording the time of the setting action and the setting executed by the setting action in the record file; after the mobile terminal restarts again, recording the restarting time in the record file, sending the record file and generating a new record file.
Further, the method further comprises the following steps: and recording the use condition of the hardware resources of the mobile terminal in the record file at preset intervals.
Further, the hardware resource usage includes at least one of: processor usage, memory usage, and memory usage.
Further, the method further comprises: and taking the content recorded in the record file as one of the bases for judging the running condition of the mobile terminal between two restarting.
According to another aspect of the present invention, there is also provided an apparatus for recording operation information of a mobile terminal, including: the first acquisition module is used for acquiring a command for restarting the mobile terminal and restarting the mobile terminal according to the command; the creation module is used for creating a record file after restarting the mobile terminal, wherein the record file is used for recording operation information corresponding to the operation of a user on the mobile terminal; the name of the record file comprises time information for restarting the mobile terminal; the second acquisition module is used for acquiring the action of installing the application each time executed by the user on the mobile terminal and recording the time of installing the application, the identification information of the application and the version information of the application in the record file; a third obtaining module, configured to obtain each action of opening and closing a predetermined application performed by the user on the mobile terminal, and record, in the record file, a time of opening and closing the predetermined application, identification information and version information of the predetermined application; a fourth obtaining module, configured to obtain each action of deleting a predetermined application performed by the user on the mobile terminal, and record, in the record file, a time of deleting the application, identification information of the deleted application, and version information; a fifth obtaining module, configured to obtain each setting action performed by the user on the mobile terminal, and record, in the record file, a time of the setting action and a setting performed by the setting action; and the sending module is used for recording the restarting time in the record file after the mobile terminal restarts again, sending the record file and generating a new record file.
Further, the method further comprises the following steps: and the recording module is used for recording the use condition of the hardware resources of the mobile terminal in the recording file at intervals of preset time.
Further, the hardware resource usage includes at least one of: processor usage, memory usage, and memory usage.
Further, the method further comprises the following steps: and the judging module is used for taking the content recorded in the record file as one of the basis for judging the running condition of the mobile terminal between two restarting.
According to another aspect of the present application, there is also provided a memory for storing software, wherein the software is for performing the above-described method.
According to another aspect of the present application, there is also provided a processor for executing software, wherein the software is configured to perform the above method.
Through the application, the following steps are adopted: acquiring a command for restarting the mobile terminal, and restarting the mobile terminal according to the command; after restarting from the mobile terminal, creating a record file, wherein the record file is used for recording operation information corresponding to the operation of a user on the mobile terminal; the name of the record file comprises time information for restarting the mobile terminal; acquiring the action of each application installation executed by the user on the mobile terminal, and recording the time of installing the application, the identification information of the application and the version information of the application in the record file; acquiring actions of opening and closing a preset application executed by the user on the mobile terminal each time, and recording the time of opening and closing the preset application, the identification information and the version information of the preset application in the record file; acquiring each action of deleting a preset application, which is executed by the user on the mobile terminal, and recording the time of deleting the application, the identification information of the deleted application and version information in the record file; acquiring each setting action executed by the user on the mobile terminal, and recording the time of the setting action and the setting executed by the setting action in the record file; after the mobile terminal restarts again, recording the restarting time in the record file, sending the record file and generating a new record file. The problem caused by the fact that the related information of the mobile terminal is not recorded in the related technology is solved through the method and the device. And further provides a basis for judging the problems in the operation of the mobile terminal.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application, illustrate and explain the application and are not to be construed as limiting the application. In the drawings:
fig. 1 is a flowchart of a method for recording operation information of a mobile terminal according to an embodiment of the present application.
Detailed Description
It should be noted that, in the case of no conflict, the embodiments and features in the embodiments may be combined with each other. The present application will be described in detail below with reference to the accompanying drawings in conjunction with embodiments.
In order to make the present application solution better understood by those skilled in the art, the following description will be made in detail and with reference to the accompanying drawings in the embodiments of the present application, it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art based on the embodiments herein without making any inventive effort, shall fall within the scope of the present application.
It should be noted that the terms "first," "second," and the like in the description and claims of the present application and the above figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate in order to describe the embodiments of the present application described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In one typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include volatile memory in a computer-readable medium, random Access Memory (RAM) and/or nonvolatile memory, etc., such as Read Only Memory (ROM) or flash RAM. Memory is an example of a computer-readable medium.
Computer readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of storage media for a computer include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by a computing device. Computer-readable media, as defined herein, does not include transitory computer-readable media (transmission media), such as modulated data signals and carrier waves.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article or apparatus that comprises an element.
It will be appreciated by those skilled in the art that embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
In this embodiment, a method for recording operation information of a mobile terminal is provided, fig. 1 is a flowchart of a method for recording operation information of a mobile terminal provided according to an embodiment of the present application, and as shown in fig. 1, the method includes the following steps:
step S102, obtaining a command for restarting the mobile terminal, and restarting the mobile terminal according to the command;
step S104, after restarting from the mobile terminal, creating a record file, wherein the record file is used for recording operation information corresponding to the operation of a user on the mobile terminal; the name of the record file comprises time information for restarting the mobile terminal;
step S106, the action of installing the application each time executed by the user on the mobile terminal is obtained, and the time of installing the application, the identification information of the application and the version information of the application are recorded in a record file;
step S108, the action of opening and closing the preset application each time, which is executed by the user on the mobile terminal, is obtained, and the time of opening and closing the preset application, the identification information and the version information of the preset application are recorded in a record file;
step S110, the action of deleting the preset application each time executed by the user on the mobile terminal is obtained, and the time of deleting the application, the identification information of the deleted application and the version information are recorded in a record file;
step S112, each setting action executed by the user on the mobile terminal is obtained, and the time of the setting action and the setting executed by the setting action are recorded in a record file;
step S114, after the mobile terminal restarts again, the time of restarting again is recorded in the recording file, and the recording file is transmitted, and a new recording file is generated.
In general, a clean system does not present significant problems. In general, a user installs software to have compatibility with a system or to cause a system problem caused by software running, and in addition, file residues may occur in the process of unloading the software by the user, so that the system is slow. Problems with the system may also easily occur during user configuration of the system. These information are recorded in the record file in the above steps.
In addition, the user restarting the system is a very clear indication that the user has perceived the system to be running slowly. It is found which operations the system performs between the two restarts by restarting the recording with a new recording file after the user has restarted.
As an alternative embodiment, a judgment of non-user subjective restarting may also be added. For example, it may be determined whether a problem of restarting is caused by a system upgrade, and if a problem of restarting is caused by a system upgrade, the recording file is not regenerated, and the information is recorded along with the previous recording file. At this time, it is necessary to record the time of performing the system upgrade in the record file, and also acquire the content of the system upgrade, which can be acquired from the system upgrade package of each time. By the alternative implementation mode, the system upgrade content can be recorded in the re-recorded file, and the system upgrade content can be used as a basis for judging the system problem in future.
As another alternative, it is also possible for the user to perform a clear memory operation without tolerating a slow down of the system. This operation can also be used as a basis for regenerating the record file. After the user cleans the memory, the time when the user performs the memory cleaning is recorded, and the memory cleaning performed by the user is recorded in the record file. In the new record file, the first record is the time for executing the memory cleaning, and the content of the subsequent record is consistent with the content in the steps.
Alternatively, as another alternative, the memory clean may be considered as a user operation, in which case the record file may not be regenerated, but the memory clean is recorded in the record file. And recording the use condition of the hardware resources of the mobile terminal under the condition that the user opens the memory cleaning interface and does not execute the memory cleaning. That is, the user opens the memory cleaning function to record the opinion resource usage of the mobile terminal. After the memory cleaning is finished, the use condition of the hardware resources of the mobile terminal is recorded, and the time is recorded.
The problems caused by the fact that the related information of the mobile terminal is not recorded in the related technology are solved through the steps. And further provides a basis for judging the problems in the operation of the mobile terminal.
As an alternative embodiment, the usage of the hardware resources of the mobile terminal is recorded in the recording file at predetermined intervals. For example, recording is performed every one hour. Or a user interface is provided, and the user can set how much time each time is separated to record in the interface.
As another alternative embodiment, in addition to recording the hardware resources of the mobile terminal at every predetermined time, the hardware resources of the mobile terminal may be recorded after each execution of at least one of steps S106 to S112. Acquiring each action of installing an application executed by a user on the mobile terminal, and recording the time of installing the application, the identification information of the application and the version information of the application in a record file, wherein the use condition of the hardware resource of the mobile terminal is recorded at the moment; and/or, acquiring actions of opening and closing the preset application executed by the user on the mobile terminal each time, and recording the time of opening and closing the preset application, the identification information and the version information of the preset application in a record file, wherein the use condition of the hardware resource of the mobile terminal is recorded at the moment; and/or, acquiring each action of deleting the preset application executed by the user on the mobile terminal, and recording the time of deleting the application, the identification information and the version information of the deleted application in a record file, wherein the use condition of the hardware resource of the mobile terminal is recorded at the moment; and/or acquiring each setting action executed by the user on the mobile terminal, and recording the time of the setting action and the setting executed by the setting action in a record file, wherein the use condition of the hardware resource of the mobile terminal is recorded at the moment. The time can be recorded every time the hardware use condition of the mobile terminal is recorded.
As an alternative embodiment, the mobile terminal may send the record file generated by itself to the server. The server may make statistics on these log files according to the model of the mobile terminal. Thus, the server can obtain a large amount of information of a certain model of mobile terminal. Alternatively, the server may also perform statistics on the record information according to the type of the operating system that the mobile terminal runs.
As an alternative embodiment, the server may find similar information from a large amount of information collected, for example, before restarting, all the predetermined applications are installed and then the predetermined settings are made. Alternatively, an application is uninstalled or upgraded before the memory is cleaned. The information can be provided for a tester to test and reproduce, and when the information is provided for the tester, all record files of the mobile terminal with the information can be sent to the tester, so that the tester can obtain all operation information of the mobile terminal from the first starting up to the current running condition, the problem can be reproduced by the tester under the test environment, and the basis is provided for solving the problem.
In addition, after each restart, an interface may be displayed, so that the user may select the reason for the restart in the interface, for the following reasons: the system slows down and causes no system operation. If the user selects that the system is slow, the record file is labeled with the slow system and sent to the server. If the user chooses not to slow down the system, a label for non-system reasons may be marked in the log file not to be sent to the server. Therefore, the record files collected by the server can be more accurate.
In addition, since the record files are stored on the server, the record files of each mobile terminal can be stored as a chain: acquiring a first record file, and generating a first verification code according to the first record file, wherein the first verification code is in one-to-one correspondence with the first record file; obtaining a second record file, generating a second verification code according to the second record file and the first verification code, and so on, obtaining an Nth record file, and generating an Nth verification code according to the Nth record file and the N-1 verification code, wherein N is a natural number larger than 1.
As another preferred implementation, all record files and verification codes may be respectively duplicated and stored on M servers for backup, where M is a natural number greater than 1.
As an alternative embodiment, the hardware resource usage includes at least one of: processor usage, memory usage, and memory usage.
As an alternative embodiment, further comprising: and taking the content recorded in the record file as one of the bases for judging the running condition of the mobile terminal between two restarting.
In this embodiment, there is also provided an apparatus for recording operation information of a mobile terminal, the apparatus including: the first acquisition module is used for acquiring a command for restarting the mobile terminal and restarting the mobile terminal according to the command; the mobile terminal comprises a creation module, a storage module and a storage module, wherein the creation module is used for creating a record file after restarting from the mobile terminal, wherein the record file is used for recording operation information corresponding to the operation of a user on the mobile terminal; the name of the record file comprises time information for restarting the mobile terminal; the second acquisition module is used for acquiring the action of installing the application each time executed by the user on the mobile terminal and recording the time of installing the application, the identification information of the application and the version information of the application in the record file; a third obtaining module, configured to obtain each action of opening and closing a predetermined application performed by a user on the mobile terminal, and record, in a record file, a time of opening and closing the predetermined application, identification information and version information of the predetermined application; a fourth obtaining module, configured to obtain each action of deleting a predetermined application performed by a user on the mobile terminal, and record, in a record file, a time of deleting the application, identification information of the deleted application, and version information; a fifth obtaining module, configured to obtain each setting action performed by the user on the mobile terminal, and record, in the record file, a time of the setting action and a setting performed by the setting action; and the sending module is used for recording the restarting time in the record file after the mobile terminal restarts again, sending the record file and generating a new record file.
As an alternative embodiment, the apparatus further comprises: and the recording module is used for recording the use condition of the hardware resources of the mobile terminal in the recording file at intervals of preset time.
As an alternative embodiment, the hardware resource usage includes at least one of: processor usage, memory usage, and memory usage.
As an alternative embodiment, the apparatus further comprises: and the judging module is used for taking the content recorded in the record file as one of the basis for judging the running condition of the mobile terminal between two restarting.
In this embodiment, a memory is provided for storing software, where the software is configured to perform the method described above.
In this embodiment, a processor is provided for executing software, where the software is configured to perform the method described above.
It should be noted that the steps illustrated in the flowcharts of the figures may be performed in a computer system such as a set of computer executable instructions, and that although a logical order is illustrated in the flowcharts, in some cases the steps illustrated or described may be performed in an order other than that illustrated herein.
The embodiment of the invention provides a storage medium, on which a program or software is stored, which when executed by a processor, implements the above-described method. The memory may include volatile memory, random Access Memory (RAM), and/or nonvolatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM), among other forms in computer readable media, the memory including at least one memory chip.
The foregoing is merely exemplary of the present application and is not intended to limit the present application. Various modifications and changes may be made to the present application by those skilled in the art. Any modifications, equivalent substitutions, improvements, etc. which are within the spirit and principles of the present application are intended to be included within the scope of the claims of the present application.
Claims (4)
1. A method of recording mobile terminal operation information, comprising:
acquiring a command for restarting the mobile terminal, and restarting the mobile terminal according to the command;
after restarting from the mobile terminal, creating a record file, wherein the record file is used for recording operation information corresponding to the operation of a user on the mobile terminal; the name of the record file comprises time information for restarting the mobile terminal; judging whether restarting is caused by system upgrading, if restarting is caused by system upgrading, not regenerating a record file, recording information along with the previous record file, recording the time of system upgrading in the record file, and acquiring the content of the system upgrading, wherein the content of the system upgrading is acquired from a system upgrading packet of each time; regenerating a record file under the condition that a user executes a memory cleaning operation; after the user cleans the memory, recording the time of the user executing the memory cleaning, and recording the memory cleaning executed by the user in a record file; starting a new record file, wherein the first record file is used for recording the time for executing memory cleaning;
acquiring the action of each application installation executed by the user on the mobile terminal, and recording the time of installing the application, the identification information of the application and the version information of the application in the record file;
acquiring actions of opening and closing a preset application executed by the user on the mobile terminal each time, and recording the time of opening and closing the preset application, the identification information and the version information of the preset application in the record file;
acquiring each action of deleting a preset application, which is executed by the user on the mobile terminal, and recording the time of deleting the application, the identification information of the deleted application and version information in the record file;
acquiring each setting action executed by the user on the mobile terminal, and recording the time of the setting action and the setting executed by the setting action in the record file;
after the mobile terminal restarts again, recording the restarting time in the record file, sending the record file and generating a new record file.
2. The method as recited in claim 1, further comprising:
and recording the use condition of the hardware resources of the mobile terminal in the record file at preset intervals.
3. The method of claim 2, wherein the hardware resource usage comprises at least one of: processor usage, memory usage, and memory usage.
4. A method according to any one of claims 1 to 3, further comprising:
and taking the content recorded in the record file as one of the bases for judging the running condition of the mobile terminal between two restarting.
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