CN115345705A - Intelligent system for cross-border e-commerce one-stop type resource docking - Google Patents
Intelligent system for cross-border e-commerce one-stop type resource docking Download PDFInfo
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- CN115345705A CN115345705A CN202210986689.4A CN202210986689A CN115345705A CN 115345705 A CN115345705 A CN 115345705A CN 202210986689 A CN202210986689 A CN 202210986689A CN 115345705 A CN115345705 A CN 115345705A
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Abstract
The invention relates to an intelligent cross-border e-commerce one-stop resource docking system which comprises a cross-border service platform, a platform user side, a cost management module, a data transmission module and a user evaluation service side.
Description
Technical Field
The invention relates to the technical field of cross-border e-commerce services, in particular to an intelligent cross-border e-commerce one-stop resource docking system.
Background
At present, cross-border electronic commerce refers to an international business activity in which transaction subjects belonging to different customs are separately transacted through an electronic commerce platform, payment and settlement are performed, and commodities are delivered through cross-border logistics to complete the transaction.
At present, a cross-border e-commerce system has a certain technical threshold, and a user can encounter various problems in the related business activities of the cross-border e-commerce platform, such as the operation of a specific shop, how to upload pictures, how to guide flow, import and export customs clearance and logistics control, inquiry and payment, how to refund taxes, and other technical problems, which are difficult to solve in a short time without certain time and experience, so that a one-stop resource docking intelligent system for the cross-border e-commerce is needed.
Disclosure of Invention
Technical problem to be solved
In view of the above disadvantages and shortcomings of the prior art, the present invention provides an intelligent system for cross-border e-commerce one-stop resource docking, which solves the technical problem that the related problems encountered by cross-border e-commerce users when operating a platform cannot be quickly docked and solved.
(II) technical scheme
In order to achieve the purpose, the invention adopts the main technical scheme that:
the embodiment of the invention provides an intelligent system for cross-border e-commerce one-stop resource docking, which comprises a cross-border service platform, wherein the cross-border service platform is provided with a platform management unit, and the platform management unit comprises services of a network environment building module, a shop decoration module, a cross-border platform drainage module, an operation support training module, a logistics module, a customs declaration module, an overseas storage module, a payment and receipt module and a financial account making module;
the cross-border service platform is used for managing the demand type and sending the demand type to the platform management unit, and the platform management unit classifies the demand type to form an order;
the fee management module comprises a money pre-storing module and a money payment module, forms fee information aiming at the order according to a charging standard, and pre-stores the fee into the money pre-storing module by the user;
the demand processing module is used for processing the demand types classified by the platform management unit and feeding back information processed by the demand types to the platform user side;
the platform user side is communicated with the cross-border service platform through the data transmission module, and receives order processing information fed back by the demand processing module to the platform user side;
and the user evaluation server is used for evaluating the order processing result and processing the evaluation result.
Preferably, the platform management unit forms order information aiming at the type of the demand sent by the platform user side, and the order information comprises the problem solving demands of a network environment building module, a shop decoration module, a cross-border platform drainage module, an operation support training module, a logistics module, a customs declaration module, an overseas warehousing module, a payment and receipt module and a financial accounting module.
Preferably, the requirement processing module comprises a third-party operation unit, and the third-party operation unit comprises an operator management module, a professional operation module and an enterprise management module; the operator management module comprises personnel identity authentication information and working qualification authentication information, the professional operation module comprises an online operation module and an offline progress reporting module, and the enterprise management module comprises an enterprise authentication module.
Preferably, the platform management unit is further provided with an electronic agreement for signing an agreement between the platform user and the operator or the enterprise.
Preferably, after the order processing is completed, the user evaluation server evaluates the order processing by the user, and the evaluation result is fed back to the expense management module and is paid to the related account by the money payment module.
Preferably, after the order processing is completed, the user evaluation server evaluates the order processing by the user, and if the evaluation result does not pass, the evaluation result is fed back to the demand processing module and is processed again by the operator according to the evaluation information.
Preferably, the cross-border service platform further comprises a supervision module, the supervision module comprises a user supervision unit, a demand management unit and a process management module, the user supervision unit is used for supervising the user and information of user demands, the demand management unit supervises the third-party operation unit and progress information of the third-party operation unit, and the process management module is used for auditing the evaluation result and returning the evaluation result to the user evaluation service end according to the auditing result of the relevant department.
(III) advantageous effects
The invention has the beneficial effects that: the invention discloses an intelligent cross-border e-commerce one-stop resource docking system, which covers the whole service process from establishment to transaction generation of a cross-border e-commerce shop, a user searches for a way for solving problems by logging in a cross-border service platform, and a platform management unit can have related corresponding enterprises or operators to dock the problems for one-to-one solution for a client when receiving the feedback of related information of the user. The purpose of adopting such a service is to enable a customer to shorten the time period from a new hand-set shop to a deal, in addition, resources allocated by the platform are professional personnel in various industries after professional training, and the platform can introduce large-scale companies to enter, so that the customer can walk a lot of curves less, pits are prevented from being cheated, and the trouble that the customer needs to search for corresponding service providers one by one is saved.
Drawings
FIG. 1 is a schematic diagram of an intelligent system for cross-border e-commerce one-stop resource docking in an embodiment of the present invention;
FIG. 2 is a schematic diagram of a demand handling module for a cross-border e-commerce one-stop resource docking intelligent system according to an embodiment of the present invention;
fig. 3 is a schematic view of a supervision component for a cross-border e-commerce one-stop resource docking intelligent system according to an embodiment of the present invention.
Detailed Description
In order to better understand the above technical solutions, exemplary embodiments of the present invention will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the invention are shown in the drawings, it should be understood that the invention may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art.
Referring to fig. 1 to 3, the invention provides an intelligent system for cross-border e-commerce one-stop resource docking, which comprises a cross-border service platform, wherein the cross-border service platform is provided with a platform management unit, the platform management unit comprises a network environment building module, a shop decoration module, a cross-border platform drainage module, an operation support training module, a logistics module, a customs declaration module, an overseas storage module, a payment and receipt module and a financial account making module, the modules provide selected modules for the requirements of users, and the users can select corresponding service modules according to the requirements of the users;
the cross-border service platform is used for managing the demand type and sending the demand type to the platform management unit, and the platform management unit classifies the demand type to form an order;
the fee management module forms fee information aiming at the order according to a charging standard, then a customer selects and confirms options and fee limits of relevant service details, and the order information is transmitted to the demand processing module after the user prestores the fee to the fee prestoring module;
the requirement processing module is used for processing the requirement types and the order information classified by the platform management unit, feeding back the information processed by the requirement types, namely the order completion result to the platform user side after the third-party operation unit completes the related service according to the order information, and auditing the order completion result by the user through the platform user side;
the platform user side is communicated with the cross-border service platform through the data transmission module, receives order processing information fed back by the demand processing module and transmits the order processing information to the platform user side, and the data transmission module is equivalent to an information transmission network;
and the user evaluation server is used for evaluating the order processing result and processing the evaluation result.
In the embodiment of the disclosure, the platform management unit forms order information aiming at the type of a demand sent by a platform user side, the order information comprises problem solving demands of a network environment building module, a shop decoration module, a cross-border platform drainage module, an operation support training module, a logistics module, a customs declaration module, an overseas warehousing module, a payment receiving module and a financial accounting module, and after a user selects the service, the user can clearly know the progress of a project and put forward a communication suggestion through the flow management module.
In the embodiment of the present disclosure, the requirement processing module includes a third-party operation unit, and the third-party operation unit includes an operator management module, a professional operation module, and an enterprise management module; the system comprises an operator management module, a professional management module and a user management module, wherein the operator management module comprises personnel identity authentication information and professional qualification authentication information, the professional operation module comprises an online operation module and an offline progress reporting module, the enterprise management module comprises an enterprise authentication module, and the enterprise management module is used for strictly classifying and screening related professionals or enterprises according to user requirements so as to ensure the professional degree of the personnel.
In the embodiment of the present disclosure, the platform management unit is further provided with an electronic agreement, which is used for signing an agreement between a platform user and an operator or an enterprise, and the benefit of each party is guaranteed in the form of signing a three-party agreement.
In the embodiment of the present disclosure, after the order processing is completed, the user evaluation server evaluates the order processing by the user, and the evaluation result is fed back to the fee management module and is paid to the relevant account by the money payment module, so that the whole service process is finished.
In the embodiment of the present disclosure, after the order processing is completed, the user evaluation server evaluates the order processing by the user, and if the evaluation result does not pass, the evaluation result is fed back to the demand processing module, and the operator performs the processing again according to the evaluation information, and after the processing again, the evaluation result is fed back to the user evaluation server, and the process is repeated until the user audit is passed or the protocol is finished.
In this disclosure, the cross-border service platform further includes a supervision module, where the supervision module includes a user supervision unit, a demand management unit, and a process management module, the user supervision unit is configured to supervise information of users and user demands, the demand management unit supervises progress information of third-party operation units and third-party operation units, and the process management module is configured to audit evaluation results and return the audit results to a user evaluation service end according to audit results of related departments, where it is described that effective files provided by related departments, that is, butted enterprises and government units, intervene in the platform to intervene in the process, and ensure fairness of order result evaluation.
Reference examples only: a user enters a system interface to click the service of a shop decoration module, can select a cross-border e-commerce platform existing in a platform management unit in the system, if Amazon is selected, a related decoration page is provided for the user to select and a related service detail option and a charging standard, and an electronic contract is signed, the user can select a postpaid fee to use a fee management module according to the own requirement, a professional staff can butt the user according to a payment treasure, after the specific requirements of the user are known through order information, the user is helped to finish the shop decoration service through online operation, and the user can remit the related account after the payment is passed through the evaluation of a user evaluation service terminal.
In summary, the cross-border e-commerce one-stop resource docking intelligent system of the present invention covers the whole service process from establishment to transaction generation of a cross-border e-commerce store, a user logs in a cross-border service platform to find a way to solve a problem, and when receiving feedback of related information of the user, a platform management unit has related corresponding enterprises or operators to dock the platform to solve the problem one-to-one for a client. The purpose of adopting such a station of service is that let the customer can shorten the time period from new hand shop to bargain, the resource that the platform was equipped with all is the trade professional through professional training in addition, the platform also can introduce some large-scale enterprises and advance to stay, can let the customer walk a lot of tortuous ways less like this, prevent to be cheated by the pit, it is loaded down with trivial details that the customer will go to look for corresponding service provider respectively of link by link simultaneously to have saved, can be to the accurate butt joint of user's demand through this system, can all-round satisfy user's demand, for the real solution problem of user.
In the present invention, unless otherwise expressly stated or limited, the terms "mounted," "connected," "secured," and the like are to be construed broadly and can, for example, be fixedly connected, detachably connected, or integrally formed; can be mechanically or electrically connected; can be directly connected or indirectly connected through an intermediate medium; either as communication within the two elements or as an interactive relationship of the two elements. The specific meanings of the above terms in the present invention can be understood by those skilled in the art according to specific situations.
Although embodiments of the present invention have been shown and described above, it should be understood that the above embodiments are illustrative and not restrictive, and that those skilled in the art may make changes, modifications, substitutions and alterations to the above embodiments without departing from the scope of the present invention.
Claims (7)
1. An intelligent system for cross-border e-commerce one-stop resource docking, comprising:
the cross-border service platform is provided with a platform management unit, and the platform management unit comprises services of a network environment building module, a shop decoration module, a cross-border platform drainage module, an operation support training module, a logistics module, a customs declaration module, an overseas warehousing module, a payment receiving module and a financial accounting module;
the cross-border service platform is used for managing the demand type and sending the demand type to the platform management unit, and the platform management unit classifies the demand type to form an order;
the fee management module comprises a fee pre-storage module and a fee payment module, forms fee information aiming at the order according to a charging standard, and pre-stores the fee to the fee pre-storage module by the user;
the demand processing module is used for processing the demand types classified by the platform management unit and feeding back information processed by the demand types to the platform user side;
the platform user side is communicated with the cross-border service platform through the data transmission module, and receives order processing information fed back by the demand processing module to the platform user side;
and the user evaluation server is used for evaluating the order processing result and processing the evaluation result.
2. The intelligent system for cross-border e-commerce one-stop resource docking of claim 1, wherein: the platform management unit forms order information aiming at the type of the demand sent by the platform user side, and the order information comprises the problem solving demands of a network environment building module, a shop decoration module, a cross-border platform drainage module, an operation support training module, a logistics module, a customs declaration module, an overseas warehousing module, a payment and receipt module and a financial account making module.
3. The intelligent system for cross-border e-commerce one-stop resource docking of claim 1, wherein: the requirement processing module comprises a third-party operation unit, and the third-party operation unit comprises an operator management module, a professional operation module and an enterprise management module; the operator management module comprises personnel identity authentication information and working qualification authentication information, the professional operation module comprises an online operation module and an offline progress reporting module, and the enterprise management module comprises an enterprise authentication module.
4. The intelligent system for cross-border e-commerce one-stop resource docking of claim 1, wherein: the platform management unit is also provided with an electronic protocol for signing an agreement between a platform user and an operator or an enterprise.
5. The intelligent system for cross-border e-commerce one-stop resource docking of claim 1, wherein: and after the order processing is finished, the user evaluation server evaluates the order processing by the user, and the evaluation result is fed back to the expense management module and is paid to the related account by the money payment module.
6. The intelligent system for cross-border e-commerce one-stop resource docking of claim 1, wherein: and after the order processing is finished, the user evaluation server evaluates the order processing by the user, and if the evaluation result does not pass, the evaluation result is fed back to the demand processing module and is processed again by the operator according to the evaluation information.
7. The intelligent system for cross-border e-commerce one-stop resource docking of claim 1, wherein: the cross-border service platform further comprises a supervision module, the supervision module comprises a user supervision unit, a demand management unit and a process management module, the user supervision unit is used for supervising information of users and user demands, the demand management unit supervises progress information of a third-party operation unit and the third-party operation unit, and the process management module is used for auditing evaluation results and returning the evaluation results to the user evaluation service end according to auditing results of relevant departments.
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| Application Number | Priority Date | Filing Date | Title |
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| CN202210986689.4A CN115345705A (en) | 2022-08-17 | 2022-08-17 | Intelligent system for cross-border e-commerce one-stop type resource docking |
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| CN202210986689.4A CN115345705A (en) | 2022-08-17 | 2022-08-17 | Intelligent system for cross-border e-commerce one-stop type resource docking |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN118014581A (en) * | 2024-02-20 | 2024-05-10 | 广州市高富信息科技有限公司 | Cross-border payment channel-based settlement analysis management method, system and storage medium |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN118014581A (en) * | 2024-02-20 | 2024-05-10 | 广州市高富信息科技有限公司 | Cross-border payment channel-based settlement analysis management method, system and storage medium |
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Application publication date: 20221115 |