CN103905222A - Instant messaging login failure detection method and system - Google Patents
Instant messaging login failure detection method and system Download PDFInfo
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- CN103905222A CN103905222A CN201210572828.5A CN201210572828A CN103905222A CN 103905222 A CN103905222 A CN 103905222A CN 201210572828 A CN201210572828 A CN 201210572828A CN 103905222 A CN103905222 A CN 103905222A
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Abstract
The invention discloses an instant messaging login failure detection method and system. The instant messaging login failure detection method comprises the following steps: when an instant messaging client is failed in the instant messaging server login process, a login failure message is generated, and the login failure message is sent to the instant messaging server; and statistics is performed on the received login failure message by the instant messaging server to judge whether the ratio between the number of the login failure messages and the number of the normal login requests in a preset time is greater than a first threshold value, and if the ratio between the number of the login failure messages and the number of the normal login requests in the preset time is greater than the first threshold value, then the ratio is further judged whether to be greater than a second threshold value which is greater than the first threshold value, and if the ratio is greater than the second threshold value which is greater than the first threshold value, then an alarm message is given, and if the ratio is not greater than the second threshold value which is greater than the first threshold value, then a remind message is given. The instant messaging client is used to send the login failure message to automatically feed back the login failures and the instant messaging server is used to regularly perform statistics on the number of the login failure messages to find the failures so as to achieve the effect of timely finding the login failures.
Description
Technical field
The present invention relates to computer realm, particularly a kind of method and system that detects instant messaging login fault.
Background technology
Login link is prerequisite and the basis that uses JICQ, becomes particularly important so instant communication client signs in to the login quality of instant communication server.The reason that instant communication client cannot be logined is many, has plenty of indivedual situations, such as subscriber's local network has problem; Has plenty of login fault, may be that diversified problem causes logining, exist the hardware of mistake, instant communication server or the content of instant messaging application to exist the instant communication client of fault or a certain version to have mistake etc. such as the configuration of the instant communication server newly upgrading exists the interface network of mistake, instant communication server.
If fault causes a large number of users login abnormal, there will be several stubborn problems, one is whether opportunity of pinpointing the problems is timely, if find to make possibly not in time the expanded range of impact; Another has affected many users on a large scale on earth when how to know while going wrong very first time orientation problem and how to understand such problem.Existing JICQ, lacks for the automatic feedback mechanism of client login fault and the mechanism of automatic analysis failure cause and causes the reason that is difficult to find in time fault He is difficult to rapid analysis fault.Therefore, need a kind of can automatic feedback the method and system of login fault.
Summary of the invention
The invention provides a kind of method and system that detects instant messaging login fault, to reach the effect of automatic feedback login fault.For achieving the above object, the present invention adopts following technical scheme:
The invention discloses a kind of method that detects instant messaging login fault, the method comprises: when instant communication client breaks down in the process of access of instant communicating server, generate login failure message, login failure message is sent to instant communication server; The login failure message that instant communication server statistics receives, whether the number that judges one section of login failure message within Preset Time is greater than a first threshold with the ratio of the number of normal logging request, if be judged as YES, further judge whether this ratio is greater than a Second Threshold that is greater than this first threshold, if be judged as YES, send alarm information, if be judged as NO, send reminder message.
Wherein, the failure code that described login failure message comprises representing fault classification; Described method also comprises: instant communication server is in the time that the number of judging one section of login failure message within Preset Time is greater than first threshold with the ratio of the number of normal logging request, according to login failure message analyzing failure cause, and export failure cause.
Wherein, the fault category of described failure code representative, at least comprises one of following type: Command Line Parsing mistake, instant communication server return to unexpected replying without response and instant communication server; Described according to login failure message analyzing failure cause, specifically comprise: if the fault category of described failure code representative is Command Line Parsing mistake, determine that the configuration of instant communication server exists mistake; If the fault category of described failure code representative be instant communication server without response, determine that the interface network of instant communication server exists mistake; If the fault category of described failure code representative is that instant communication server returns to unexpected replying, determine that the hardware of instant communication server or the content of instant messaging application exist fault.
Wherein, described login failure message also comprises: the version of instant communication client and the address of instant communication client; Described according to login failure message analyzing failure cause, also comprise: if the address of the instant communication client in described login failure message belongs to same LAN or belongs to the network of same operator, determine that LAN or carrier network break down; If the version of the instant communication client in described login failure message is identical, determine that the instant communication client of this version exists mistake.
Wherein, described login failure message is HTTP message; Described login failure message being sent to instant communication server, is to send login failure message according to http protocol.
The invention also discloses a kind of system that detects instant messaging login fault, this system comprises: instant communication client and instant communication server; Described instant communication client, in the time that the process of instant communication client access of instant communicating server breaks down, generates login failure message, and login failure message is sent to instant communication server; Described instant communication server, for adding up the login failure message of reception, whether the number that judges one section of login failure message within Preset Time is greater than a first threshold with the ratio of the number of normal logging request, if be judged as YES, further judge that whether this ratio is greater than a Second Threshold that is greater than this first threshold, if be judged as YES, sends alarm information, if be judged as NO, send reminder message.
Wherein, the failure code that described login failure message comprises representing fault classification; Described instant communication server, also, in the time that the number of judging one section of login failure message within Preset Time is greater than first threshold with the ratio of the number of normal logging request, according to login failure message analyzing failure cause, and exports failure cause.
Wherein, the fault category of described failure code representative, at least comprises one of following type: Command Line Parsing mistake, instant communication server return to unexpected replying without response and instant communication server; Described instant communication server, specifically for: if the fault category of described failure code representative is Command Line Parsing mistake, determine that the configuration of instant communication server exists mistake; If the fault category of described failure code representative be instant communication server without response, determine that the interface network of instant communication server exists mistake; If the fault category of described failure code representative is that instant communication server returns to unexpected replying, determine that the hardware of instant communication server or the content of instant messaging application exist fault.
Wherein, described login failure message also comprises: the version of instant communication client and the address of instant communication client; Described instant communication server, if also belong to same LAN for the address of described login failure message or belong to the network of same operator, determines that LAN or carrier network break down; If the version of the instant communication client in described login failure message is identical, determine that this version exists mistake.
Wherein, described login failure message is HTTP message; Login failure message is sent to instant communication server by described instant communication client, specifically sends login failure message to instant communication server according to http protocol.
The beneficial effect of the embodiment of the present invention is: in the time of login fault, send login failure message by instant communication client to instant communication server and carry out number that automatic feedback login fault and instant communication server periodically add up login failure message to find fault, thereby reach effect of timely discovery login fault and rapid analysis fault.
Brief description of the drawings
The flow chart of a kind of method that detects instant messaging login fault that Fig. 1 provides for preferred embodiment of the present invention;
The block diagram of a kind of system that detects instant messaging login fault that Fig. 2 provides for preferred embodiment of the present invention.
Embodiment
For making the object, technical solutions and advantages of the present invention clearer, below in conjunction with accompanying drawing, embodiment of the present invention is described in further detail.
The flow chart of a kind of method that detects instant messaging login fault that Fig. 1 provides for preferred embodiment of the present invention.The method comprises the following steps:
S100: when instant communication client breaks down in the process of access of instant communicating server, generate login failure message, login failure message is sent to instant communication server, the failure code that described login failure message comprises representing fault classification.
S200: the login failure message that instant communication server statistics receives, judges that whether the number of one section of login failure message within Preset Time and the ratio of the number of normal logging request are greater than a first threshold, if be judged as YES, perform step S300.
S300: judge whether this ratio is greater than a Second Threshold that is greater than this first threshold, if be judged as YES, performs step S400, if be judged as NO, performs step S500.
S400: send alarm information.
S500: send reminder message.
S600: according to login failure message analyzing failure cause.
S700: output failure cause.
It should be noted that, after although in Fig. 1, step S600 is positioned at step S400 and S500, but, it will be understood by those skilled in the art that step S300 and step S600 do not have the interdependency on execution result, therefore there is no the priority restriction on execution sequence, in the judged result of step S200 when being, S300 and S600 can walk abreast and carry out simultaneously, also can successively carry out, and all do not affect for the effect that realizes of the embodiment of the present invention.
According to step, S200-S500 is known, instant communication server can be added up its login failure message receiving, judge the ratio of the generation login fault within a period of time, for example, if this ratio is greater than a default first threshold (0.5%), show to have occurred login fault, need to send reminder message, occur with the manager or the guardian that point out instant communication server the fault that needs are got rid of, thereby can find in time fault.Further, instant communication server is preset with the Second Threshold (for example 3%) that is greater than first threshold, is not only greater than first threshold in the ratio that login fault occurs, and is also greater than in the situation of Second Threshold, because fault effects is larger, directly send alarm information and carry out alarm.
Now logining failure message does not need the failure code that comprises representing fault classification, can reach effect of timely discovery fault yet.
Among step S100, instant communication client is in the time of logon error, can analyze the fault category that single causes logon error according to the feedback information of network, thereby make to login the failure code that failure message comprises representing fault classification, among step S600, classification that can failure judgement according to login failure message analyzing failure cause.
The fault category of failure code representative, at least comprises one of following type: Command Line Parsing mistake, instant communication server return to unexpected replying without response and instant communication server.Now, among step S600, according to login failure message analyzing failure cause, specifically comprise: if the fault category of described failure code representative is Command Line Parsing mistake, determine that the configuration of instant communication server exists mistake; If the fault category of described failure code representative be instant communication server without response, determine that the interface network of instant communication server exists mistake; If the fault category of described failure code representative is that instant communication server returns to unexpected replying, determine that the hardware of instant communication server or the content of instant messaging application exist fault.
Login failure message among step S100, specifically can also comprise: the version of instant communication client and the address of instant communication client.Now among step S600, according to login failure message analyzing failure cause, specifically can also comprise: if the address of the instant communication client in described login failure message belongs to same LAN or belongs to the network of same operator, determine that LAN or carrier network break down; If the version of the instant communication client in described login failure message is identical, determine that the instant communication client of this version exists mistake.In the present embodiment, for the analysis of the version of instant communication client and the address of instant communication client, it is not for example, analysis for failure mode (content of the hardware of the configuration of instant communication server, the interface network of instant communication server, instant communication server or instant messaging application), but in the time breaking down, further analysis may cause the particular technology link that fault occurs, thereby facilitates manager or guardian to investigate fault.
Among the present embodiment, instant communication server is after according to login failure message analyzing failure cause, and output failure cause, to notify the manager of instant communication server or guardian to cause the reason of fault.Thereby reach effect of rapid analysis failure cause, and then by failure cause is carried out to automatic analysis, can facilitate administrative staff and attendant to fix a breakdown.
Login failure message among the present embodiment can be HTTP message; Login failure message is sent to instant communication server by instant communication client, is to send login failure message according to http protocol.Send login failure message according to http protocol, can make the transmission of message have higher success rate.
The block diagram of a kind of system that detects instant messaging login fault that Fig. 2 provides for preferred embodiment of the present invention.This system comprises: instant communication client 100 and instant communication server 200.Among Fig. 2, only draw three instant communication clients 100, play the effect of exemplary illustration, actual number is not as limit.
Wherein, instant communication client 100, in the time that the process of instant communication client 100 access of instant communicating servers 200 breaks down, generates login failure message, and login failure message is sent to instant communication server 200; Instant communication server 200, for adding up the login failure message of reception, whether the number that judges one section of login failure message within Preset Time is greater than a first threshold with the ratio of the number of normal logging request, if be judged as YES, further judge that whether this ratio is greater than a Second Threshold that is greater than this first threshold, if be judged as YES, sends alarm information, if be judged as NO, send reminder message.
Because instant communication server 200 can be added up its login failure message receiving and judge the ratio of generation within a period of time login fault, for example, if this ratio is greater than a default first threshold (0.5%), show to have occurred login fault and send reminder message, having occurred with the manager or the guardian that point out instant communication server the fault that needs are got rid of.Further, be not only greater than first threshold in the ratio that login fault occurs, be for example also greater than, in the Second Threshold situation of (Second Threshold is greater than first threshold, and Second Threshold is 3%), because fault effects is larger, directly send alarm information and carry out alarm.Thereby reach effect of timely discovery fault.
Among the present embodiment, the login failure message that instant communication client 100 generates includes the failure code of representing fault classification, it should be noted that, instant communication client 100 is in the time of logon error, can analyze single according to the feedback information of network and cause the fault category of logon error, thereby make to login the failure code that failure message comprises representing fault classification; Instant communication server 200, in the time judging that the number of one section of login failure message within Preset Time is greater than first threshold with the ratio of the number of normal logging request, according to login failure message analyzing failure cause, and exports failure cause.Thereby the manager of notice instant communication server or guardian cause the reason of fault, reach effect of rapid analysis failure cause, and then by failure cause is carried out to automatic analysis, can facilitate administrative staff and attendant to fix a breakdown.
Among the present embodiment, the fault category of the failure code representative comprising among the login failure message that instant communication client 100 generates, at least comprises one of following type: Command Line Parsing mistake, instant communication server return to unexpected replying without response and instant communication server.Instant communication server 200, in the time that the fault category of described failure code representative is Command Line Parsing mistake, determines that the configuration of instant communication server exists mistake; When the fault category of described failure code representative is instant communication server during without response, determine that the interface network of instant communication server exists mistake; When the fault category of described failure code representative is instant communication server while returning to unexpected replying, determine that the hardware of instant communication server or the content of instant messaging application exist fault.
The login failure message that instant communication client 100 generates also comprises the address of version and the instant communication client of instant communication client.Instant communication server 200, also for according to the adress analysis fault of the version of instant communication client and instant communication client, specifically comprise: if the address in described login failure message belongs to same LAN or belongs to the network of same operator, determine that LAN or carrier network break down; If the version of the instant communication client in described login failure message is identical, determine that this version exists mistake.
The login failure message that instant communication client 100 generates is HTTP message; Login failure message is sent to instant communication server by instant communication client 100, specifically sends login failure message to instant communication server 200 according to http protocol.Send login failure message according to http protocol, can make the transmission of message have higher success rate.
Embodiments of the invention have advantages of following:
(1) instant communication client carrys out automatic feedback login fault by send login failure message to instant communication server, instant communication server passes through periodically to add up the number of logining failure message to find fault, thereby reaches effect of timely discovery login fault;
(2) login failure message to obtain the reason of fault by analysis, thereby reach effect of timely analyzing failure cause;
(3) by first threshold and Second Threshold are set, reminder message or alarm information be can send, administrative staff or attendant are convenient to according to the operation such as mistake or cutover application of selecting to modify of factual error situation;
(4) send login failure message according to http protocol, can make the transmission of message have higher success rate.
The above; be only the specific embodiment of the present invention, but protection scope of the present invention is not limited to this, any be familiar with those skilled in the art the present invention disclose technical scope in; the variation that can expect easily or replacement, within all should being encompassed in protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claim.
Claims (10)
1. a method that detects instant messaging login fault, is characterized in that, the method comprises:
When instant communication client breaks down in the process of access of instant communicating server, generate login failure message, login failure message is sent to instant communication server;
The login failure message that instant communication server statistics receives, whether the number that judges one section of login failure message within Preset Time is greater than a first threshold with the ratio of the number of normal logging request, if be judged as YES, further judge whether this ratio is greater than a Second Threshold that is greater than this first threshold, if be judged as YES, send alarm information, if be judged as NO, send reminder message.
2. method according to claim 1, is characterized in that,
The failure code that described login failure message comprises representing fault classification;
Described method also comprises: instant communication server is in the time that the number of judging one section of login failure message within Preset Time is greater than first threshold with the ratio of the number of normal logging request, according to login failure message analyzing failure cause, and export failure cause.
3. method according to claim 2, is characterized in that,
The fault category of described failure code representative, at least comprises one of following type: Command Line Parsing mistake, instant communication server return to unexpected replying without response and instant communication server;
Described according to login failure message analyzing failure cause, specifically comprise: if the fault category of described failure code representative is Command Line Parsing mistake, determine that the configuration of instant communication server exists mistake; If the fault category of described failure code representative be instant communication server without response, determine that the interface network of instant communication server exists mistake; If the fault category of described failure code representative is that instant communication server returns to unexpected replying, determine that the hardware of instant communication server or the content of instant messaging application exist fault.
4. method according to claim 3, is characterized in that,
Described login failure message also comprises: the version of instant communication client and the address of instant communication client;
Described according to login failure message analyzing failure cause, also comprise: if the address of the instant communication client in described login failure message belongs to same LAN or belongs to the network of same operator, determine that LAN or carrier network break down; If the version of the instant communication client in described login failure message is identical, determine that the instant communication client of this version exists mistake.
5. according to the method described in the arbitrary claim of claim 1 to 4, it is characterized in that,
Described login failure message is HTTP message; Described login failure message being sent to instant communication server, is to send login failure message according to http protocol.
6. a system that detects instant messaging login fault, is characterized in that, this system comprises: instant communication client and instant communication server;
Described instant communication client, in the time that the process of access of instant communicating server breaks down, generates login failure message, and login failure message is sent to instant communication server;
Described instant communication server, for adding up the login failure message of reception, whether the number that judges one section of login failure message within Preset Time is greater than a first threshold with the ratio of the number of normal logging request, if be judged as YES, further judge that whether this ratio is greater than a Second Threshold that is greater than this first threshold, if be judged as YES, sends alarm information, if be judged as NO, send reminder message.
7. system according to claim 6, is characterized in that,
The failure code that described login failure message comprises representing fault classification;
Described instant communication server, also, in the time that the number of judging one section of login failure message within Preset Time is greater than first threshold with the ratio of the number of normal logging request, according to login failure message analyzing failure cause, and exports failure cause.
8. system according to claim 7, is characterized in that,
The fault category of described failure code representative, at least comprises one of following type: Command Line Parsing mistake, instant communication server return to unexpected replying without response and instant communication server;
Described instant communication server, specifically for: if the fault category of described failure code representative is Command Line Parsing mistake, determine that the configuration of instant communication server exists mistake; If the fault category of described failure code representative be instant communication server without response, determine that the interface network of instant communication server exists mistake; If the fault category of described failure code representative is that instant communication server returns to unexpected replying, determine that the hardware of instant communication server or the content of instant messaging application exist fault.
9. system according to claim 8, is characterized in that,
Described login failure message also comprises: the version of instant communication client and the address of instant communication client;
Described instant communication server, also for: if the address of described login failure message belongs to same LAN or belongs to the network of same operator, determine that LAN or carrier network break down; If the version of the instant communication client in described login failure message is identical, determine that this version exists mistake.
10. according to the system described in the arbitrary claim of claim 6 to 9, it is characterized in that,
Described login failure message is HTTP message; Login failure message is sent to instant communication server by described instant communication client, specifically sends login failure message to instant communication server according to http protocol.
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