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CN103179023B - A kind of means of communication and communication device of fusion instant messaging and mailbox communication - Google Patents

A kind of means of communication and communication device of fusion instant messaging and mailbox communication Download PDF

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Publication number
CN103179023B
CN103179023B CN201310073608.2A CN201310073608A CN103179023B CN 103179023 B CN103179023 B CN 103179023B CN 201310073608 A CN201310073608 A CN 201310073608A CN 103179023 B CN103179023 B CN 103179023B
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recipient
instant communication
message
server
communication
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CN103179023A (en
Inventor
曹丽娟
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ZTE Corp
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ZTE Corp
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Priority to CN201310073608.2A priority Critical patent/CN103179023B/en
Publication of CN103179023A publication Critical patent/CN103179023A/en
Priority to PCT/CN2014/071324 priority patent/WO2014134987A1/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046Interoperability with other network applications or services

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Information Transfer Between Computers (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

The invention discloses the means of communication and communication device of a kind of fusion instant messaging and mailbox communication, the means of communication include: to receive the communication message from sender, and judge whether recipient is online by the Entered state of recipient;If the recipient is online, the communication message is sent to recipient in the form of instant messaging;If the recipient is in off-line state, the communication message is sent to recipient with lettergram mode.The present invention solves instant communication server to the storage pressure of offline message, allows users to reliably obtain communication message.

Description

A kind of means of communication and communication device of fusion instant messaging and mailbox communication
Technical field
The present invention relates to communication field, in particular to a kind of fusion instant messaging and the means of communication that mailbox communicates and related Communication device.
Background technique
With the continuous evolution of the Process of Enterprise Informalization, application of the enterprise instant communication in enterprise will be more and more extensive, The instant messaging of enterprise-level actually could also say that the application of personal instant messaging extends, and people have got used to using instant Means of communication carries out daily work contact.Enterprise instant communication advantage is, can reach when linking up between business associate The purpose for improving working efficiency, quickly solves communication problem.But there are still some problems for it, and FAQs is as follows:
1, the effective communication between colleague is needed in the case where both sides are online, when the colleague that needs are linked up is not online When, if there is file or picture are sent, then the content for needing to link up can not be transmitted in time.
2, tool of communications supports offline message immediately at present, and the message under user's off-line state is stored in instant messaging Server end can increase the offline storage pressure of instant communication server, because when message is stored with when number of users is very big Between limit.
If 3, user is not landed for a long time, instant communication server can abandon message of exceeding the time limit, and for a user, message is lost It loses, the reliability of message transmission when reducing communication.For user experience, accuracy is substantially reduced.
Summary of the invention
The purpose of the present invention is to provide the means of communication and communication device of a kind of fusion instant messaging and mailbox communication, energy Better solve the problem of can not timely and reliably obtaining communication message when user is in off-line state and user volume increase and from The storage stress problems of instant communication server when line message increases.
According to an aspect of the invention, there is provided the means of communication of a kind of fusion instant messaging and mailbox communication, comprising:
The communication message from sender is received, and judges whether recipient is in online by the Entered state of recipient State;
If the recipient is online, the communication message is sent to recipient in the form of instant messaging;
If the recipient is in off-line state, the communication message is sent to recipient with mail he.
Preferably, the communication message is instant communication information, and instant communication server receives the instant communication information Afterwards, if the recipient is in off-line state, the instant communication information is sent directly to recipient, it otherwise, will be described Instant communication information is sent to mail server, after line, to obtain the message in recipient.
Preferably, recipient obtains the instant messaging being stored on mail server using mailbox process after line Message.
Preferably, the communication message is email message, after mail server receives the email message, if the reception Side is online, then the email message is sent to instant communication server by mail interface, to be by described When communication server the email message is sent to recipient.
Preferably, the instant communication server judges whether recipient is in threadiness by the Entered state of recipient State.
Preferably, the mail server is obtained from the instant communication server for confirming by its mail interface Recipient is online or the information of off-line state.
According to another aspect of the present invention, the communication device of a kind of fusion instant messaging and mailbox communication is provided, comprising:
Message reception module, for receiving the communication message from sender;
Judgment module, for judging whether recipient is online by the Entered state of recipient;
Message transmission module, for when the recipient is online, by the communication message with instant messaging Form is sent to recipient, when the recipient is in off-line state, the communication message is sent to mail he and is connect Debit.
Preferably, the message reception module and the message transmission module are arranged in instant communication server, described When the communication message that message reception module receives is instant communication information, if the recipient is in off-line state, institute It states message transmission module and the instant communication information is sent directly to recipient, otherwise, the instant communication information is sent To mail server, after line, to be stored in using the acquisition of mailbox process described instant on mail server in recipient Communication message.
Preferably, the message reception module and the message transmission module are arranged in mail server, and the message connects When the communication message that receipts module receives is email message, if the recipient is online, the message is sent The email message is sent to instant communication server by mail interface by module, to be incited somebody to action by the instant communication server The email message is sent to recipient.
Preferably, in the instant communication server, mail server passes through its mail interface for the judgment module setting, It obtains from the instant communication server for confirming that recipient is online or the information of off-line state.
Compared with prior art, the beneficial effects of the present invention are:
1, communication message can be timely and reliably obtained when through the invention, user is in off-line state, is made between user Communication it is more convenient;
2, the present invention when user volume increases and offline message increases, ask by the storage pressure for solving instant communication server Topic.
Detailed description of the invention
Fig. 1 is the means of communication flow chart of fusion instant messaging provided in an embodiment of the present invention and mailbox communication;
Fig. 2 is under contact person's presence provided in an embodiment of the present invention, and email message turns the trend of instant communication information Schematic diagram;
Fig. 3 is the schematic diagram that Mail Contents provided in an embodiment of the present invention are shown in Chat page;
Fig. 4 is under contact person's off-line state provided in an embodiment of the present invention, and offline message is forwarded by mail server Move towards schematic diagram;
Fig. 5 is the schematic diagram that offline message provided in an embodiment of the present invention is shown in Chat page.
Specific embodiment
Below in conjunction with attached drawing to a preferred embodiment of the present invention will be described in detail, it should be understood that described below is excellent Select embodiment only for the purpose of illustrating and explaining the present invention and is not intended to limit the present invention.
Fig. 1 is the means of communication flow chart of fusion instant messaging provided in an embodiment of the present invention and mailbox communication, such as Fig. 1 institute Show, comprising:
Step 101 receives the communication message from sender, and whether judges recipient by the Entered state of recipient It is online.
In the step 101, instant communication server judges whether recipient is in by the Entered state of recipient Linear state, mail server by its mail interface, from the instant communication server obtain recipient be online or The information of off-line state.
If step 102, the recipient are online, the communication message is sent in the form of instant messaging Recipient.
If step 103, the recipient are in off-line state, the communication message is sent to reception with mail he Side.
In above-mentioned steps, the communication message is instant communication information, and instant communication server receives the instant messaging After message, if the recipient is in off-line state, the instant communication information is sent directly to recipient, it otherwise, will The instant communication information is sent to mail server, after line, to be stored in postal using the acquisition of mailbox process in recipient The instant communication information on part server.
In above-mentioned steps, the communication message is email message, after mail server receives the email message, if described Recipient is online, then the email message is sent to instant communication server by mail interface, so as to by institute It states instant communication server and the email message is sent to recipient.
Embodiment one
Joh and Bill is enterprise staff, and instant communication information is sent in the online situation of two people moves towards schematic diagram such as Fig. 2 institute Show, Joh is as follows by the process that enterprise collaborative client sends instant communication information to Bill:
1, instant communication information is sent to instant communication server by enterprise collaborative client by Joh;
2, instant communication server assists the enterprise that the instant communication information of arrival is directly issued to recipient Bill Same client.
Embodiment two
Joh and Bill is enterprise staff, and what email message turned instant communication information in the online situation of two people moves towards schematic diagram As shown in Fig. 2, Jon is as follows by the process that enterprise collaborative client sends email message to Bill:
1, email message is sent to mail server by enterprise collaborative client by Joh;
2, after mail server confirmation Bill is online, the email message is delivered to i.e. by mail interface When communication server;
3, instant communication server assists the enterprise that the email message is issued to recipient Bill in the form of instant messaging Same client.
User can show the email message between contact person Jon after enterprise collaborative client opens Chat page In Chat page, specifically, the content shown on the Chat page is mail header, clicks region shown in solid box After down arrow, it can be shown holding in mail body, the Chat page is as shown in Figure 3.
That is, the arrival situation of mail, such as instant messaging can be perceived in time when online user has new mail It is general convenient and efficient, enhance user experience.
Embodiment three
Joh and Bill is enterprise staff, and when there is a people Bill to be in off-line state, instant communication information moves towards schematic diagram As shown in figure 4, Joh is as follows by the process that enterprise collaborative client sends instant communication information to Bill:
1, instant communication information is sent to instant communication server by enterprise collaborative client by Joh;
If 2, instant communication server judges that Bill is currently at off-line state, the instant communication information is sent to Mail server;
3, after Bill is online, mail server is actively arrived using mailbox process and obtains new mail, i.e., is sent out when Bill is offline The instant communication information sent gets back to the enterprise collaborative client of the local Bill;
The enterprise collaborative client of 4:Bill shows the instant communication information on Chat page sequentially in time.
Offline message (when Bill is offline, the instant communication message of John transmission) passes through mail server and forwards, practical Ways of presentation is no different with common point-to-point message ways of presentation, and backstage forwards the specific implementation of message transparent to user.Work as user When not online, contact person (Joh) sends offline message, as shown in Fig. 5 solid line frame region.
That is, offline message is forwarded by mail interface, instant communication server when user is in off-line state Without realizing that offline message stores, offline message increases the reliability of message transmission with lettergram mode forwarding, in addition, for text The files such as part, picture, video, video also eliminate the reliance on other side and could send online.When user is online again, with The instant communication information that mail he is sent is shown in chronological order in the form of history chat record, and common point-to-point chat note Record is the same, and user, which is not felt by chat record and turns mail bring, uses difference.
The present invention also provides the communication devices of a kind of fusion instant messaging and mailbox communication, and the communication device is to current Existing mail server and instant communication server structure are not made an amendment substantially, and main treatment mechanism is placed on client It carries out, is modified by the exhibition method to email message and the point-to-point instant communication information of immediate communication tool, and will The two function effective integration.The communication device includes:
Message reception module, for receiving the communication message from sender;
Judgment module, for judging whether recipient is online by the Entered state of recipient;
Message transmission module, for when the recipient is online, by the communication message with instant messaging Form is sent to recipient, when the recipient is in off-line state, the communication message is sent to mail he and is connect Debit.
Further, the message reception module and the message transmission module are arranged in instant communication server, in institute When to state the communication message that message reception module receives be instant communication information, if the recipient is in off-line state, The instant communication information is sent directly to recipient by the message transmission module, and otherwise, the instant communication information is sent out It send to mail server, after line, to be obtained using mailbox process described in being stored on mail server i.e. in recipient When communication message.
Further, the message reception module and the message transmission module are arranged in mail server, the message When the communication message that receiving module receives is email message, if the recipient is online, the message hair Send module that the email message is sent to instant communication server by mail interface, so as to by the instant communication server The email message is sent to recipient.
Further, the judgment module is arranged in the instant communication server, and mail server is connect by its mail Mouthful, it obtains from the instant communication server for confirming that recipient is online or the information of off-line state.
Present invention could apply to enterprise instant communication (Enterprise Instant Messaging, EIM) offices to be System, by providing a kind of network communication utility services towards enterprise end-user, user can be by being mounted with instant messaging Terminating machine carry out between two or more people real-time communication exchange, communication exchange content includes instant message, mail and language Sound, video etc..By communication exchange for core, based on business administration, using business cooperation as application, realize " at any time, everywhere, Exchange with oneself ", the management of " can manage, controllably, visually ".
In conclusion the present invention has following technical effect that
The present invention can make enterprise staff improve working efficiency, and team and information worker is made to carry out more efficient ditch It is logical, play the role of to production efficiency, management quality vital.
Although describing the invention in detail above, but the invention is not restricted to this, those skilled in the art of the present technique It can be carry out various modifications with principle according to the present invention.Therefore, all to be modified according to made by the principle of the invention, all it should be understood as Fall into protection scope of the present invention.

Claims (8)

1. the means of communication of a kind of fusion instant messaging and mailbox communication characterized by comprising
After instant communication server receives the instant communication information from sender, connect by the Entered state judgement of recipient Whether debit is online;
When judging that the recipient is in off-line state, the instant communication information is sent to by the instant communication server Mail server saves;
The instant communication message actively is fetched from the mail server after recipient is online;
The instant communication information fetched from the mail server is shown on Chat page sequentially in time;
Wherein, actively fetching the instant communication message from the mail server after recipient is online includes: that recipient is online The instant communication information being stored on mail server is obtained using mailbox process afterwards.
2. the method according to claim 1, wherein further include when judging that the recipient is online, The instant communication information is sent to recipient by the instant communication server in the form of instant messaging.
3. the method according to claim 1, wherein further include: the mail server gets the mail after message, If recipient is online, the email message is sent to by instant communication server by mail interface, so as to by The email message is sent to recipient by the instant communication server.
4. according to the method described in claim 3, it is characterized in that, the mail server by its mail interface, from described Instant communication server is obtained for confirming that recipient is online or the information of off-line state.
5. the communication device of a kind of fusion instant messaging and mailbox communication characterized by comprising
The message reception module of instant communication server is set, for receiving the instant communication information from sender;
Judgment module, for being judged after receiving the instant communication information from sender by the Entered state of recipient Whether recipient is online;
The message transmission module of instant communication server is set, for judging that the recipient is in offline shape in judgment module When state, the instant communication information is sent to mail server and is saved;
Wherein, the instant communication message actively is fetched from the mail server after recipient is online, and will be from the mail The instant communication information that server is fetched is shown on Chat page sequentially in time;
Wherein, actively fetching the instant communication message from the mail server after recipient is online includes: that recipient is online The instant communication information being stored on mail server is obtained using mailbox process afterwards.
6. device according to claim 5, which is characterized in that further include:
The message reception module of mail server is set, for receiving email message;
The message transmission module of mail server is set, for being connect by mail when the recipient is online The email message is sent to instant communication server by mouth, to be sent out the email message by the instant communication server It send to recipient.
7. device according to claim 6, which is characterized in that the judgment module is arranged in the instant messaging service Device, mail server are obtained from the instant communication server for confirming that recipient is in threadiness by its mail interface The information of state or off-line state.
8. device according to claim 5, which is characterized in that message transmission module is also used to judge in the judgment module When recipient is online, the instant communication information is sent to recipient in the form of instant messaging.
CN201310073608.2A 2013-03-07 2013-03-07 A kind of means of communication and communication device of fusion instant messaging and mailbox communication Active CN103179023B (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
CN201310073608.2A CN103179023B (en) 2013-03-07 2013-03-07 A kind of means of communication and communication device of fusion instant messaging and mailbox communication
PCT/CN2014/071324 WO2014134987A1 (en) 2013-03-07 2014-01-24 Communications method and communications apparatus integrating instant messaging and email communication

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201310073608.2A CN103179023B (en) 2013-03-07 2013-03-07 A kind of means of communication and communication device of fusion instant messaging and mailbox communication

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CN103179023B true CN103179023B (en) 2019-01-04

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CN103179023B (en) * 2013-03-07 2019-01-04 中兴通讯股份有限公司 A kind of means of communication and communication device of fusion instant messaging and mailbox communication
CN106161201B (en) * 2015-04-27 2019-12-13 中国移动通信集团公司 method, device and system for participating in group chat by using mailbox account as identifier
CN104917995A (en) * 2015-06-04 2015-09-16 小米科技有限责任公司 Realization method and device of off-line video communication
CN110430125B (en) * 2016-03-28 2022-04-22 阿里巴巴集团控股有限公司 Mail sending and prompting method and device for instant messaging application
CN111756617A (en) * 2020-05-15 2020-10-09 广东理工学院 Communication method and communication device integrating instant communication and mailbox communication

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CN103179023A (en) 2013-06-26

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