CN103139747A - Using amount prompting method and business operation support system - Google Patents
Using amount prompting method and business operation support system Download PDFInfo
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- CN103139747A CN103139747A CN2011103777969A CN201110377796A CN103139747A CN 103139747 A CN103139747 A CN 103139747A CN 2011103777969 A CN2011103777969 A CN 2011103777969A CN 201110377796 A CN201110377796 A CN 201110377796A CN 103139747 A CN103139747 A CN 103139747A
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Abstract
The invention discloses a using amount prompting method. The using amount prompting method comprises the following steps that: when any user X uses a business, a business operation support system (BOSS) performs charging processing once every time when receiving a charging message, and updates the stored using amount information of the user X according to a charging processing result; and the BOSS determines whether a using amount prompting message is required to be transmitted or not according to a pre-stored prompting rule, generates the using amount prompting message according to the using amount information of the user X if the using amount prompting message is required to be transmitted, and transmits the using amount prompting message.
Description
Technical field
The present invention relates to the business support technology, particularly a kind of use amount based reminding method and a kind of business operation support system.
Background technology
In order to make the user understand better the business operating position of self, in prior art, can be the user provides use amount to remind, and reminds as flow.
Present use amount alerting pattern mainly comprises:
1) add up by the use amount to the user in subscriber terminal side, remind for the user provides use amount;
2) add up by the use amount to the user in the network element side, remind for the user provides use amount.
But, all can there be certain problem in above-mentioned dual mode in actual applications, namely owing to not passing through business operation support system (BOSS, Business Operation Support System) processing, therefore may cause statistics and the operating position of reality not to be inconsistent, thereby cause reminding result not accurate enough.
Summary of the invention
In view of this, the invention provides a kind of use amount based reminding method and a kind of BOSS system, can improve the accuracy of reminding result.
For achieving the above object, technical scheme of the present invention is achieved in that
A kind of use amount based reminding method comprises:
When arbitrary user X used a business, service operation supported the BOSS system and often receives primary charging message, carries out primary charging and processes, and upgrade the use amount information of the user X that preserves according to the charging result;
Described BOSS system determines whether that according to the prompting rule of pre-save needs send the use amount reminder message, if so, according to the use amount Information generation use amount reminder message of user X, and sends.
A kind of BOSS system comprises: accounting module, account module, information management module, charging event trigger module and remind administration module;
Described accounting module is used for often receiving primary charging message when arbitrary user X uses a business, carries out primary charging and processes, and send update notification to described account module;
Described account module is used for upgrading the use amount information of the user X that preserves in described information management module according to the charging result of described accounting module after the notice that receives described accounting module;
Described accounting module is further used for, and after renewal is complete, sends the charging event notice to described charging event trigger module;
Described charging event trigger module is used for sending the use amount alert requests to described prompting administration module after the notice that receives described accounting module;
Described prompting administration module, be used for after the request that receives described charging event trigger module, obtain the use amount information of user X from described information management module, and determine whether that according to the prompting rule of pre-save needs send the use amount reminder message, if, according to the use amount Information generation use amount reminder message of the user X that gets, and send.
As seen, adopt scheme of the present invention, after completing charging and processing and upgraded the use amount information of user X, just can trigger the judgement that whether sends the use amount reminder message and send the flow process such as use amount reminder message, thereby guaranteed that statistics conforms to the operating position of reality, and then improved the accuracy of reminding result; Such as, GPRS (the GPRS that produces for user X sending and receiving multimedia message, General Packet Radio Service) flow, should be not add up in the flow that the user uses, but according to existing mode, this part flow also can be entered by statistics, and after adopting scheme of the present invention, the BOSS system can reject this part flow, can not count in the flow that the user uses.
And existing use amount alerting pattern is all non real-time usually, and after adopting scheme of the present invention, can realize real-time use amount prompting, thereby makes prompting more timely, and is convenient for users.
Have, scheme of the present invention is applicable to any user of business and any type again, and the structure of existing BOSS system and realization flow etc. changed less, is convenient to universal and promotes.
Description of drawings
Fig. 1 is the flow chart that the present invention consumes based reminding method embodiment.
Fig. 2 is the composition structural representation of BOSS system embodiment of the present invention.
Fig. 3 is the consumption reminder process schematic diagram of the present invention when working as user X and using gprs service.
Embodiment
For problems of the prior art, use amount in the present invention after a kind of improvement of proposition is reminded scheme, when arbitrary user X uses a business, the BOSS system often receives primary charging message, carry out primary charging and process, and upgrade the use amount information of the user X that preserves according to the charging result; Afterwards, the BOSS system determines whether that according to the prompting rule of pre-save needs send the use amount reminder message, if so, according to the use amount Information generation use amount reminder message of user X, and sends.
Above-mentioned use amount information can refer to consumption information, and correspondingly, above-mentioned use amount is reminded and reminded for consumption, and the use amount reminder message is the consumption reminder message.
For make technical scheme of the present invention clearer, understand, referring to the accompanying drawing embodiment that develops simultaneously, scheme of the present invention is described in further detail.
Fig. 1 is the flow chart that the present invention consumes based reminding method embodiment.As shown in Figure 1, comprise the following steps:
Step 11: when arbitrary user X used a business, the BOSS system often received primary charging message, carries out primary charging and processes, and upgrade the consumption information of the user X that preserves according to the charging result.
For ease of describing, represent arbitrary user with user X.
When user X used a certain business, the network side network element can send charging message to the BOSS system as gateway GPRS support node (GGSN, Gateway GPRS Support Node).
The BOSS system completes the related operations such as wholesale price according to the charging message that receives, and the type of service of using according to user X etc. is determined the expense of this business cumulant, this generation etc.
Such as, for the GPRS flow that user X sending and receiving multimedia message produces, will can not add up into this business cumulant, can not produce expense yet.
For another example, suppose that user X has ordered 5 yuan of set meals that send the 30M flow, so, before this 30M flow is finished using, all can additionally not produce again expense, but need statistics to advance this business cumulant.
The consumption information of the user X that preserves can comprise business cumulant in this business cumulant, this account phase, remaining sum, residue free resource (as untapped flow in above-mentioned 30M flow) etc.
Step 12:BOSS system determines whether that according to the prompting rule of pre-save needs send the consumption reminder message to user X, and if so, the consumption information according to user X generates the consumption reminder message, and sends to user X.
Before carrying out this step, at first the BOSS system can determine whether user X has ordered the consumption reminding business, if so, consumes reminder message according to reminding rule to determine whether that needs send to user X, namely carries out this step, otherwise, do not carry out this step.
That is to say, for user X, it can select to order the consumption reminding business, also can select not order the consumption reminding business, if user X has selected order, so follow-uply consume prompting for user X, if user X has selected not order, so follow-up not for user X consumes prompting, but no matter whether order, other reminds irrelevant original processing all need normally carry out with consumption.
In addition, after definite user X has ordered the consumption reminding business, can determine further also whether the business that user X uses is the business that need to consume prompting, if, carry out this step, concrete which service needed is consumed prompting and can be decided according to the actual requirements, and can be configured by operator.
Afterwards, the BOSS system determines whether to meet when precondition the condition of the transmission consumption reminder message of stipulating in the prompting rule of self pre-save, if so, determines and need to send the consumption reminder message to user X, and generate the consumption reminder message according to the consumption information of user X, send to user X.
Wherein, include but not limited to one of following or combination in any when precondition meets the condition of reminding the transmission consumption reminder message of stipulating in rule:
Current time is in the time period of permission transmission consumption reminder message, sends consumption reminder message to the user 8 of morning as only allowing between late 8;
The business that user X uses is consumed the business of prompting as needs;
Reach regular reminder time or reach cumulant and remind threshold value.
These are only and illustrate.In actual applications, if after definite user X has ordered the consumption reminding business, also can carry out and determine whether the business that user X uses is the step that need to consume the business of prompting, so, remind to need not in rule to comprise again whether the business that user X uses is this condition of business that need to consume prompting, namely need not to repeat judgement.
And, remind the transmission channel that can stipulate out the consumption reminder message in rule, as note, multimedia message etc., like this, when needs send the consumption reminder message, can send according to the transmission channel of defined.
In addition, before user X formally brought into use business, the BOSS system can determine whether according to the prompting rule of pre-save that also needs send the consumption reminder message to user X, if, the consumption information according to the user X that preserves generates the consumption reminder message, and sends to user X.Such as, user X has ordered 5 yuan of set meals that send the 30M flow, can first tell before use so user X how much he remains free resource in addition.
User X can be the prepaid user, also can be the postpaid service user.
The particular content that carries in the consumption reminder message can be decided according to the actual requirements, such as: when user X is the prepaid user, the business cumulant in this business cumulant of portability, this account phase, remaining sum, residue free resource etc.; When user X is the postpaid service user, the business cumulant in this business cumulant of portability, this account phase, the total cost that has produced etc.
For realizing flow process shown in Figure 1, in actual applications, need to set up two modules in existing BOSS system, be respectively the charging event trigger module and remind administration module.
Wherein, the function of charging event trigger module mainly comprises: support whether inquiring user has ordered the consumption reminding business to determine whether that triggering consumption reminds from information management module; Support determines whether to trigger consumption according to different service types and reminds; Before the business that is supported in is used, business use in, business triggers that consumption is reminded after using etc.
Remind the function of administration module mainly to comprise: to remind regulation management and consumption to remind and control.
Wherein, can specifically comprise again in prompting regulation management function:
Configuration and the management of operational mode are reminded in support to consumption, send consumption reminder message to the user 8 of morning as only allowing within 8 these time periods of evening;
The trigger condition that support is reminded consumption is configured and manages, as reaches regular reminder time or reach and remind when cumulant is reminded threshold value etc.;
Support is configured and manages the transmission channel of consumption reminder message, and described channel can be note, multimedia message etc.;
Configuration and the management of prompting are consumed in support to different service types;
Configuration and the management of key element are reminded in support to consumption, namely specifically carry which content in the consumption reminder message;
Support is to reminding the operations such as increase, deletion, modification and inquiry of rule.
If carried out according to different service types by the charging event trigger module and determine whether to trigger the function that flow process is reminded in consumption, remind so to need not in administration module to comprise and support different service types is consumed the configuration of prompting and managed this function.
Correspondingly, Fig. 2 is the composition structural representation of BOSS system embodiment of the present invention.As shown in Figure 2, comprising: accounting module, account module, information management module, charging event trigger module and prompting administration module; Wherein, accounting module, account module and information management module are in existing BOSS system existing.
Accounting module is used for often receiving primary charging message when arbitrary user X uses a business, carries out primary charging and processes, and send update notification to the account module;
The account module is used for after the notice that receives accounting module the consumption information of the user X that preserves in the charging result lastest imformation administration module according to accounting module;
Accounting module is further used for, and after renewal is complete, sends the charging event notice to the charging event trigger module;
The charging event trigger module is used for after the notice that receives accounting module, to reminding administration module to send the consumption alert requests;
Remind administration module, be used for after the request that receives the charging event trigger module, obtain the consumption information of user X from information management module, and determine whether that according to the prompting rule of pre-save needs send the consumption reminder message, if, the consumption information according to the user X that gets generates the consumption reminder message, and sends.
Wherein, the charging event trigger module can be further used for, and whether inquiring user X has ordered the consumption reminding business from information management module, if so, and to reminding administration module to send the consumption alert requests.
The charging event trigger module also can be further used for, and when user X has ordered the consumption reminding business, determines whether the business that user X uses is the business that need to consume prompting, if so, and to reminding administration module to send the consumption alert requests.
Particularly, remind administration module to determine whether meet the condition of reminding the transmission consumption reminder message of stipulating in rule when precondition, if so, according to reminding the transmission channel of stipulating in rule to send the consumption reminder message.
Have, the charging event trigger module also can be further used for again, before user X formally brings into use business, to reminding administration module to send the consumption alert requests; Correspondingly, after reminding administration module to receive the request of charging event trigger module, obtain the consumption information of user X from information management module, and determine whether that according to the prompting rule of pre-save needs send the consumption reminder message, if, the consumption information according to the user X that gets generates the consumption reminder message, and sends.
In actual applications, also may further comprise some other parts in BOSS shown in Figure 2 system, due to scheme of the present invention without direct relation, therefore be not described.
Below in conjunction with embodiment illustrated in figures 1 and 2, scheme of the present invention is further illustrated.
Fig. 3 is the consumption reminder process schematic diagram of the present invention when working as user X and using gprs service.Collection pretreatment module shown in Fig. 3 can arrange separately, also can merge in accounting module.As shown in Figure 3, comprise the following steps:
Step 31～35:GGSN sends DCC (initially) message to gathering pretreatment module, gather pretreatment module and send charging message to accounting module, accounting module sends the charging event notice to the charging event trigger module, and check whether arrearage of user X, return to response message to GGSN, if arrearage, but end process, otherwise, can continue follow-up flow process.
Step 36～39: the charging event trigger module is reminded administration module to obtain the consumption information of user X from information management module, and is generated the consumption reminder message to reminding administration module to send the consumption alert requests, sends to user X.
In step 31～39, before business is used, first report its consumption information to user X.
Step 310～320:GGSN sends DCC (renewal) message to gathering pretreatment module, gather pretreatment module and send charging message to accounting module, accounting module carries out charging to be processed, and the consumption information of the user X that preserves in the lastest imformation administration module, afterwards, return to response message to GGSN, and send the charging event notice to the charging event trigger module.
Step 321～324: the charging event trigger module is reminded administration module to obtain the consumption information of user X from information management module, and is generated the consumption reminder message to reminding administration module to send the consumption alert requests, sends to user X.
Afterwards, according to actual conditions, process shown in repeating step 310～324 repeatedly.
In step 310～324, in business is used, report its consumption information to user X in real time.
Step 325～335:GGSN sends DCC (end) message to gathering pretreatment module, gather pretreatment module and report the use object information to accounting module, accounting module carries out charging to be processed, and the consumption information of the user X that preserves in the lastest imformation administration module, afterwards, generate online charging bill, return to response message to GGSN, and send the charging event notice to the charging event trigger module.
Step 336～339: the charging event trigger module is reminded administration module to obtain the consumption information of user X from information management module, and is generated the consumption reminder message to reminding administration module to send the consumption alert requests, sends to user X.
In step 325～339, after business is used, report its consumption information to user X.
In each step shown in Figure 3, except the content relevant to the consumption prompting, other is prior art, repeats no more.
Take user X as example as the prepaid user, in process so shown in Figure 3, before user X brings into use gprs service, can first report business cumulant, remaining sum and the residue free resource etc. of this account in the phase to user X, in business is used, can report this business cumulant etc. to user X in real time, after business is used, can again report business cumulant, remaining sum and the residue free resource etc. of this account in the phase to user X.
Specific implementation process and prepaid user for the postpaid service user are similar, repeat no more.
In a word, adopt scheme of the present invention, can improve the accuracy of reminding result; And, can realize real-time prompting, thereby make prompting more timely, convenient for users; Have, scheme of the present invention is applicable to any user of business and any type again, and the structure of existing BOSS system and realization flow etc. changed less, is convenient to universal and promotes.
The above is only preferred embodiment of the present invention, and is in order to limit the present invention, within the spirit and principles in the present invention not all, any modification of making, is equal to replacement, improvement etc., within all should being included in the scope of protection of the invention.
Claims (14)
1. a use amount based reminding method, is characterized in that, comprising:
When arbitrary user X used a business, service operation supported the BOSS system and often receives primary charging message, carries out primary charging and processes, and upgrade the use amount information of the user X that preserves according to the charging result;
Described BOSS system determines whether that according to the prompting rule of pre-save needs send the use amount reminder message, if so, according to the use amount Information generation use amount reminder message of user X, and sends.
2. method according to claim 1, is characterized in that, described prompting rule according to pre-save further comprises before determining whether that needs send the use amount reminder message:
Determine whether user X has ordered the use amount reminding business, if so, the prompting rule according to pre-save determines whether that needs send the use amount reminder message.
3. method according to claim 2, is characterized in that, if user X has ordered the use amount reminding business, the method further comprises:
Determine whether the business that user X uses is to carry out the business that use amount is reminded, if so, the prompting rule according to pre-save determines whether that needs send the use amount reminder message.
4. method according to claim 1, is characterized in that, described prompting rule according to pre-save determines whether that needs send the use amount reminder message and comprise:
Determine whether to meet when precondition the condition of the transmission use amount reminder message of stipulating in described prompting rule, if so, determine to need to send the use amount reminder message;
Wherein, the described condition that meets the transmission use amount reminder message of stipulating in described prompting rule when precondition includes but not limited to one of following or combination in any:
Current time is in the time period that allows to send the use amount reminder message;
The business that user X uses carries out as needs the business that use amount is reminded;
Reach regular reminder time or reach cumulant and remind threshold value.
5. method according to claim 1, is characterized in that, described transmission use amount reminder message comprises:
Send described use amount reminder message according to the transmission channel of stipulating in described prompting rule.
6. method according to claim 1, is characterized in that, the method further comprises:
Before user X formally brought into use business, described BOSS system determined whether that according to the prompting rule of pre-save needs send the use amount reminder message, if so, according to the use amount Information generation use amount reminder message of the user X that preserves, and sent.
7. the described method of any one according to claim 1～6, is characterized in that, described user X is prepaid user or postpaid service user.
8. a service operation supports the BOSS system, it is characterized in that, comprising: accounting module, account module, information management module, charging event trigger module and prompting administration module;
Described accounting module is used for often receiving primary charging message when arbitrary user X uses a business, carries out primary charging and processes, and send update notification to described account module;
Described account module is used for upgrading the use amount information of the user X that preserves in described information management module according to the charging result of described accounting module after the notice that receives described accounting module;
Described accounting module is further used for, and after renewal is complete, sends the charging event notice to described charging event trigger module;
Described charging event trigger module is used for sending the use amount alert requests to described prompting administration module after the notice that receives described accounting module;
Described prompting administration module, be used for after the request that receives described charging event trigger module, obtain the use amount information of user X from described information management module, and determine whether that according to the prompting rule of pre-save needs send the use amount reminder message, if, according to the use amount Information generation use amount reminder message of the user X that gets, and send.
9. system according to claim 8, it is characterized in that, described charging event trigger module is further used for, and whether inquiring user X has ordered the use amount reminding business from described information management module, if so, send the use amount alert requests to described prompting administration module.
10. system according to claim 9, it is characterized in that, described charging event trigger module is further used for, when user X has ordered the use amount reminding business, determine whether the business that user X uses is to carry out the business that use amount is reminded, if so, send the use amount alert requests to described prompting administration module.
11. system according to claim 8 is characterized in that, described prompting administration module determines whether to meet when precondition the condition of the transmission use amount reminder message of stipulating in described prompting rule, if so, sends described use amount reminder message.
12. system according to claim 8 is characterized in that, described prompting administration module sends described use amount reminder message according to the transmission channel of stipulating in described prompting rule.
13. system according to claim 8 is characterized in that, described charging event trigger module is further used for, and before user X formally brings into use business, sends the use amount alert requests to described prompting administration module;
After described prompting administration module receives the request of described charging event trigger module, obtain the use amount information of user X from described information management module, and determine whether that according to the prompting rule of pre-save needs send the use amount reminder message, if, according to the use amount Information generation use amount reminder message of the user X that gets, and send.
14. any one described system according to claim 8～13 is characterized in that described user X is prepaid user or postpaid service user.
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| CN113904884A (en) * | 2021-09-30 | 2022-01-07 | 中国联合网络通信集团有限公司 | Flow service message control method and equipment |
| CN114698015A (en) * | 2022-04-12 | 2022-07-01 | 中国联合网络通信集团有限公司 | Service monitoring method, device, system and storage medium |
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Application publication date: 20130605 |