CN100550952C - In presenting business, realize the method and system of plain old telephone click to dial - Google Patents
In presenting business, realize the method and system of plain old telephone click to dial Download PDFInfo
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- CN100550952C CN100550952C CNB200410003061XA CN200410003061A CN100550952C CN 100550952 C CN100550952 C CN 100550952C CN B200410003061X A CNB200410003061X A CN B200410003061XA CN 200410003061 A CN200410003061 A CN 200410003061A CN 100550952 C CN100550952 C CN 100550952C
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Abstract
The invention discloses a kind of method and system that realize the plain old telephone click to dial in presenting business, wherein method is: click the dialing sign that presents the contact person that service customer end presents; Present the telephone number that service customer end obtains this contact person's correspondence, generate the dialing instruction that comprises this telephone number and be handed down to phone dialer; Phone dialer is extracted described telephone number according to described dialing instruction by telephone network, and sets up between the called phone of this telephone number correspondence caller phone related with phone dialer and call out connection.Described system comprises and presents service server, presents service customer end and phone dialer, this phone dialer by interface with present service customer end and be connected, and be connected to telephone network by telephone network; Finish dialing when when presenting service customer end click to dial sign, controlling described phone dialer.
Description
Technical field
The present invention relates to computer, network service and telephony field, relate in particular to a kind of method and system that in presenting business, realize the plain old telephone click to dial.
Background technology
Present (Presence) business and be a kind of can making known to the chosen contact person of the state that presents service-user and information thereof, thereby make those contact persons select the business that suitable means of communication or period communicate by letter with oneself.Presentation information is current state and the corresponding information that presents service-user: whether whether current state comprise online, busy etc., and corresponding information generally comprises user's name, the pet name, telephone number or phone number etc.
With reference to figure 1, the conceptual model that presents operation system comprises three parts, presents service server, presents service customer end and presents business relations people end.Wherein:
Present service server for computer equipment and the software thereof that presents business service is provided;
Presenting service customer end is to present service-user to use computer and the software of logining when presenting business thereof;
Presenting business relations people end is that the contact person who presents service-user uses computer and the software program of logining when presenting business thereof.
Need to prove, though will present service customer end herein and present the separately explanation of business relations people end, mainly be the convenience in order to illustrate.In presenting in the business of using at present, often present between the service-user contact person each other, operation be same computer software programs.
Before certain user's presentation information can be obtained by the contact person, its contact person must use and present business relations people end at first to the presentation information that presents the service server booking reader.Present service server through after certain authentication process, this user is added in contact person's the presentation information subscription list.
Present service server and find that user's presentation information changes, will hold this presentation information of issue to the business relations people that presents who has subscribed to this user's presentation information.After presenting business relations people end and receiving this presentation information, to on computer interface, the presentation information demonstration to this user carry out corresponding modification, as status indication is changed to " having much to do " by " online ", show that perhaps the icon of a phone or mobile phone comes mark user's telephone number presentation information.
By above-mentioned technology, in present presenting in the operation system, in MSN Messenger, Tencent QQ, the user can conveniently allow the contact person see oneself to be provided with on computers or information such as the various states that arrived by computer monitoring and telephone number, the contact person can be linked up according to these state information arrangements mode and time.But plain old telephone exchanges the main means that people link up that remain, and phone is being played the part of important status in people's work and life.People after use presents service customer end and checks contact person's telephone number or phone number, still need by manual on the telephone set of oneself button carry out the calling of phone, there is following problem in this mode:
1, telephone number may be long, surpassed the ability that the people can once remember, and makes people have to constantly change sight line between computer screen and telephone key.Therefore the constantly process of conversion sight line in the process of dialing, can occur, not only can waste the precious time, and make troubles to the user.
2, because memory is inaccurate, perhaps the operate miss of manual button is misdialed easily.
People wish to obtain a kind of manual dial that do not need, and come call contact and directly click the telephone communication mark of correlation that presents on the service customer end on computers.This process is finished by equipment automatization, does not need to remember telephone number, does not also need manual button to make a phone call.
For this requirement, exist a kind of solution at present based on packet voice technology.With reference to figure 2, this solution is to be connected on the equipment (as SoftSwitch, gatekeeper etc.) with packet voice server-capabilities by the service customer end that presents with the user, can come to make a call and (be called CTD by clicking phone mark on the client by this device rendered service-user by packet network, be Click To Dial click to dial), the callee can be another computer, also can be plain old telephone or the mobile phone of receiving common telephone network by a gateway device.
Though this method can realize automatic dialing, there is following shortcoming:
1, with high costs
Need operator or enterprise to dispose VoIP server and gateway, could allow the service customer end that presents that possesses VoIP click to dial ability call out plain old telephone by click to dial.
2, speech quality is not high
For the communication between the plain old telephone, because it is technical, particularly (Quality of Service, the QoS) imperfection in the control make present voice communication quality based on VoIP be worse than plain old telephone communication far away to the IP packet switching network in service quality.
Summary of the invention
The invention provides a kind of method and system that in presenting business, realize the plain old telephone click to dial, realize in the operation system that to solve existing presenting there is the problem of cost height and speech quality difference in click to dial.
For addressing the above problem, the invention provides following technical scheme:
A kind of method that realizes the plain old telephone click to dial in presenting business presents in the business by presenting the dialing sign that service customer end presents contact person's presentation information and this contact person described; This method is:
The dialing sign that click presents the contact person that service customer end presents makes a call;
Present the telephone number that service customer end obtains this contact person's correspondence, generate the dialing instruction that comprises this telephone number and be handed down to phone dialer;
Phone dialer is transferred to described telephone number according to described dialing instruction by telephone network, and sets up between the called phone of this telephone number correspondence caller phone related with phone dialer and call out connection.。
Wherein:
Phone dialer passes through auditory tone cues dialing procedure and call case in dialing procedure.After phone dialer is put through called phone, make the caller phone ring that is attached thereto.Present service customer end and behind the contact person who presents, show the dialing sign.Adopt phone icon as landline telephone dialing sign, adopt mobile phone icon as mobile phone dialing sign.
A kind of operation system that presents that the plain old telephone click to dial is provided, comprise and present service server and present service customer end, the described service server that presents stores the user profile that comprises telephone number and the mutual subscribing relationship between the user, this presents service server and according to subscribing relationship user profile is sent to the corresponding service customer end that presents, and presents to the user by this client; Wherein, this presents operation system and also comprises phone dialer, the phone that is connected with this phone dialer; This phone dialer by interface with present service customer end and be connected, and be connected to telephone network by telephone network; Presenting service customer end obtains corresponding telephone number and sends to described phone dialer when click to dial identifies, this phone dialer is finished the dialing to described telephone number, and sets up between phone described and that phone dialer the connects called phone corresponding with described Outgoing Call number and call out connection.
According to the above-mentioned operation system that presents:
Described phone dialer is connected in series with phone by interface, and perhaps described phone dialer and phone are attempted by on the telephone network.
Described phone dialer is a physical entity independently, perhaps is arranged in the phone; This phone dialer with present service customer end and be connected by wired or wireless mode.
Described phone dialer is arranged on described presenting in the service customer end, and connects by internal interface.
Beneficial effect of the present invention is:
1, presents service-user and can use and the click to dial mark that provides on the service customer end software interface is provided carries out the dial-out of contact person's plain old telephone, do not need to remember telephone number, can not dial a wrong number, saved valuable time;
2, adopted existing ordinary telephone wiring to carry out click to dial, with low cost, and also speech quality is good.
Description of drawings
Fig. 1 is the conceptual model that presents operation system;
Fig. 2 is the solution based on packet voice technology;
Fig. 3 is the structured flowchart that presents operation system of the present invention;
Fig. 4 presents the click to dial mark schematic diagram that service customer end shows;
Fig. 5 is the invention process schematic flow sheet.
Embodiment
With reference to figure 3, of the present invention present operation system comprise present service server 10, present service customer end 20, phone dialer 30, telephone network 40 and phone 50.
Communication interface and program thereof; To presenting the computer program that service customer end sends the contact phone number information of its subscription.
Present service customer end 20 for providing the computer that presents the service terminal function, on this computer, include: with the communication interface and the program thereof of phone dialer 30 to presenting service-user; With communication interface that presents service server 10 and program thereof; Contact phone number information and hypervisor thereof; The computer software interface that shows the click to dial mark.
Present service customer end 20 by and present communication interface between the service server and send the information subscribing relation and receive and present the contact phone number information that service server sends; By the contact phone number information management program at the storing contact telephone number information; And on the computer software interface, show contact phone number information and click to dial mark.
Present service customer end 20 and accept to present the request that service-user click to dial mark on the computer software interface comes call contact, search this contact person's telephone number information and generate the dialing instruction that has contact phone number information by contact phone number information-storing device hypervisor.
In the system of Fig. 3, present service server 10 and present communication interface between the service customer end 20, the general interface that adopts based on IP (Internet protocol) network.They have the IP address of oneself separately, and present service server 10 openings based on transmission control protocol (Transfer Control Protocol, TCP) or User Datagram Protoco (UDP) (User Datagram Protocol, serve port UDP).Present service customer end 20 and use corresponding TCP or udp protocol to connect the serve port that presents service server 10, through after the necessary authentication with present service server 10 and connect.Connect after the foundation, present service server 10 and just can transmit and receive data to presenting service customer end 20 by corresponding connection.This type of is the known technology of computer network communication field based on the communication interface specific implementation method of IP agreement, not superfluous herein chatting.
Presenting on the service server 10, subscriber phone state information and information subscribing relation can adopt the relevant database technology to realize, by the relational data library software is installed, set up the tables of data of the following content of storage in database:
The telephone state information table
| The user | Phone type | Number |
| Zhang San | Plain old telephone | 075528786689 |
| Zhang San | Mobile phone | 135099203433 |
| Li Si | Plain old telephone | 075528786333 |
| Li Si | Mobile phone | 135099203333 |
| ... | ... | ... |
The application programming interfaces that the subscriber directory number information management program can provide for the relevant database manufacturer that is adopted (Application Programming Interface, API).Generally in relevant database, (Structured Query Language is SQL) as the interface routine of management database content to adopt SQL.The setting of these subscriber directory number information and modification can be to present service management person to be provided with on server and to revise, and also can be that service-user is provided with and revises by presenting service customer end.
Mutual information subscribing relationship table between the user
| The client | The information subscribing contact person |
| Zhang San | Li Si |
| Zhang San | The king five |
| Li Si | Zhao is big |
| Li Si | Zhang San |
| ... | ... |
Described information subscribing relation management program, the application programming interfaces that can provide (API, Application Programming Interface) for the relevant database manufacturer that is adopted.Generally in relevant database, adopt the interface routine of SQL (SQL, Structured Query Language) as the management database content.
Realization presents method such as mutual subscription and authentication thereof between the service-user, generally can directly be provided with for the client for presenting the service server keeper, also can make user end to server initiate subscribe request, is undertaken setting up subscribing relationship after the authentication by server.The method that these presentation information are subscribed to is in the present operation system that presents, as realization having been arranged among MSN Messenger, the TENCENT QQ and being known technology.
Present service customer end 20 by and present between the service server 10 communication interface with present service server 10 and connect after, present service server 10 and will be distributed to the client's who presents on the service customer end 20 login associated person information and present service customer end 20, and show by presenting service customer end 20.Its handling process is as follows:
(1) presents service-user and open and present service customer end 20, import the authentication information of oneself, require login.
(2) present service customer end 20 and set up and the communication interface that presents between the service server 10, and the authentication information of user's input sent to present service server 10 and require to login.
(3) present service server 10 according to method for authenticating, by presenting the login of service customer end 20.
(4) present service server 10 and concern memory manager program, concern at information subscribing to find the contact person that this user orders in the memory by information subscribing.
(5) present the information of service server 10 with the contact person, the telephone number information that wherein comprises the contact person by and present communication interface between the service customer end 20 and send to and present service customer end 20.
(6) present service customer end 20 by its inner contact phone number information-storing device hypervisor, with the contact phone number information stores received in the telephone number information memory.
(7) present service customer end 20 and on the computer software interface, show contact person's presentation information, and show phone click to dial sign.
With reference to figure 4, present service customer end and can behind contact person's icon,, show contact person's mobile phone click to dial sign with mobile phone icon with telephone set icon display contact person landline telephone click to dial sign.
1, at the autonomous device that presents service customer end 20 and ordinary telephone set 50 outsides
2, be built in the module that presents service customer end 20 computer-internal, as card insert type equipment.
At this moment, phone dialer 30 can be the computer bus interface with presenting being connected between the service customer end 20, as ISA, PCI etc.; Perhaps by being connected with other interfaces such as USB, serial line interface, parallel interface etc. on the computer; Interface between phone dialer 30 and the ordinary telephone set 50 is generally the interface of the RJ11 of standard, also can be directly ordinary telephone set 50 to be attempted by on the telephone network 40 of phone dialer 30 connections.
3, be built in ordinary telephone set 50 inside, insert as an integral device with telephone set 50 and present operation system.
At this moment, phone dialer 30 can be wired connections such as USB (universal serial bus) (USB), parallel interface, serial line interface and 1394 interfaces with presenting being connected between the service customer end 20; Or wireless connections such as infrared ray, bluetooth and WLAN (wireless local area network).Phone dialer 30 can be connected for the internal electric on the telephone set network with interface between the ordinary telephone set 50.
The above three kinds of physics realization, just the specific implementation for phone dialer in the illustrative system 30 can be various ways or its combination.Its multiple realization combination does not influence the integrality of system of the present invention, method.
To present between service customer end 20 and the phone dialer 30 and can carry out communication in order to make by above-mentioned computer equipment interface, on presenting between service customer end 20 and the phone dialer 30, must possess the relevant hardware interface with and driver.The technology of this kind hardware interface and driver thereof realizes, is the known technology of field of computer technology, exists a large amount of actual products to use and nextport hardware component NextPort, not superfluous herein chatting.Present between service customer end 20 and the phone dialer 30 by these hardware interfaces and driver thereof, just can send information mutually, realize the transmission and the reception of dialing instruction.
The interface that phone dialer 30 connects to telephone network 40 by the dialing electronic installation is carried out off-hook, dialing flow process, the specific implementation method of exhalation contact phone number function is similar to present telephone set or modulator-demodulator, adopts the circuit that possesses corresponding function to realize easily.With the mcu programming MODEM chip that adopts the SS173K222AL high integration that TDK company produces is example, and this chip has the function of call proceeding, carrier wave, answering tone, the detection of long winding; Can produce dtmf signal etc. by programming.Portion has 4 eight bit register CR0, CR1, DR, TR:CR0 that are used to monitor to be used to control the telephone line data transmission manner within it, CR1 is used for the interface between control chip internal state and single-chip microcomputer, DR is used to monitor the operating state of MODEM, and TR is used for the generation of control audio signal.Can produce dtmf signal, answering tone signal to its programming.Wherein, every implication of TR register is:
When realizing the dialing function, after adopting 89C51 Single-chip Controlling relay to connect telephone line, the TR register that sets into SS173K222AL that telephone number is digital one by one is as dialing " 1 ", then in the TR register, be provided with 00010001, can finish the function of dialling " 1 ".
At phone dialer 30 when telephone network 40 dials, can point out the process of subscriber dialing and the process of the other side's closing of the circuit by the loud speaker of phone dialer 30 inside, the user can use plain old telephone 50 to connect phone after hearing that the other side connects phone.When plain old telephone 50 is another RJ11 telephone line interface that is connected on the phone dialer 40, can also adopt another kind of reminding method, promptly after the other side connects phone, producing an ac signal by phone dialer 40 with being connected of plain old telephone 50, use plain old telephone 50 to carry out telephone receiving after making plain old telephone 50 rings, user hear the tinkle of bells.
Click when presenting the service customer end software interface presenting service-user, to present the service customer end user provide use ordinary telephone wiring to click the function of dialing contact phone process as shown in Figure 5:
Step 501: present service-user and click the dialing mark that presents on service customer end 20 software interfaces;
Step 502: present service customer end 20 and accept to present the request that service-user click to dial mark on the computer software interface comes call contact, search this contact person's telephone number information and generate the dialing instruction by the contact phone number information management program;
Step 503: present service customer end 20 and send the dialing instruction that has contact phone number information to phone dialer by communication interface with phone dialer 30;
Step 504: phone dialer 30 by and the communication interface that presents between the service customer end receive from the dialing instruction that has contact phone number information that presents service customer end;
Step 505: phone dialer 30 is by carrying out the electronic circuit of dialing function, with interface that telephone network 40 is connected on send dialing to telephone network 40;
Step 506: phone dialer 30 is connected phone 50 and called phone, presents service-user and uses phone 50 to converse.
An instantiation of realizing said system is as follows:
Phone dialer is the etui that adopts USB interface between and the computer, and the telephony interface of two RJ11 is provided, and one is connected on the telephone network, and one is connected on the ordinary telephone set.Its inner SS173K222AL of employing and relay are realized the dialing function, adopt the intercommunication of realization of ISP1581 USB interface chip and computer, adopt the 89C51 single-chip microcomputer as central controller, possess ringing signal generating signal, off-hook detection and circuit direct circuit simultaneously telephone interface.Present service customer end and adopt Windows software, and present and carry out communication between the service server, obtain contact phone number information, and show for the click to dial mark to the user.When user's click to dial mark, present service customer end and send the dialing instruction to phone dialer by USB interface.The USB interface that phone dialer drives by ISP1581 obtains the dialing instruction, carries out off-hook, dialing instruction by 89C51 processor control SS173K222AL and relay to telephone network.Set up when SS173K222AL monitors calling, then set up to the 89C51 reporting call, 89C51 control telephone interface circuit sends bell signal to telephone interface, ringing telephone stations.When the user picks up the telephone, the telephone interface circuit monitoring is then directly connected telephone set and telephone network by the circuit direct circuit to user's off-hook.In whole dialing procedure, if monitoring the user, telephone interface circuit picks up the telephone, all can make telephone set and telephone network are directly connected.
The above only is a better embodiment of the present invention, is not to be used for limiting scope of the present invention.Scope of the present invention is only limited by appended claim.
Claims (10)
1, a kind of method that realizes the plain old telephone click to dial in presenting business presents in the business by presenting the dialing sign that service customer end presents contact person's presentation information and this contact person described; It is characterized in that the method comprising the steps of:
The dialing sign that click presents the contact person that service customer end presents makes a call;
Present the telephone number that service customer end obtains this contact person's correspondence, generate the dialing instruction that comprises this telephone number and be handed down to phone dialer;
Phone dialer is transferred to described telephone number according to described dialing instruction by telephone network, and sets up between the called phone of this telephone number correspondence caller phone related with phone dialer and call out connection.
2, the method for claim 1 is characterized in that, phone dialer passes through auditory tone cues dialing procedure and call case in dialing procedure.
3, the method for claim 1 is characterized in that, after phone dialer is put through called phone, makes the caller phone ring that is attached thereto.
4, method as claimed in claim 3 is characterized in that, when phone dialer detects described called phone off-hook, makes this called phone and described caller phone network straight-through.
5, the method for claim 1 is characterized in that, presents service customer end and show the dialing sign behind the contact person who presents.
6, method as claimed in claim 5 is characterized in that, adopts phone icon as landline telephone dialing sign, adopts mobile phone icon as mobile phone dialing sign.
7, a kind of operation system that presents that the plain old telephone click to dial is provided, comprise and present service server and present service customer end, the described service server that presents stores the user profile that comprises telephone number and the mutual subscribing relationship between the user, this presents service server and according to subscribing relationship user profile is sent to the corresponding service customer end that presents, and presents to the user by this client; It is characterized in that this presents operation system and also comprise phone dialer, the phone that is connected with this phone dialer; This phone dialer by interface with present service customer end and be connected, and be connected to telephone network by telephone network; Presenting service customer end obtains corresponding telephone number and sends to described phone dialer when click to dial identifies, this phone dialer is finished the dialing to described telephone number, and sets up between phone described and that phone dialer the connects called phone corresponding with described Outgoing Call number and call out connection.
8, the operation system that presents as claimed in claim 7 is characterized in that, described phone dialer is connected in series with phone by interface, and perhaps described phone dialer and phone are attempted by on the telephone network.
9, the operation system that presents as claimed in claim 7 is characterized in that, described phone dialer is a physical entity independently, perhaps is arranged in the phone; This phone dialer with present service customer end and be connected by wired or wireless mode.
10, as claim 7 or the 8 described operation systems that present, it is characterized in that described phone dialer is arranged on described presenting in the service customer end, and connect by internal interface.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB200410003061XA CN100550952C (en) | 2004-01-16 | 2004-01-16 | In presenting business, realize the method and system of plain old telephone click to dial |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB200410003061XA CN100550952C (en) | 2004-01-16 | 2004-01-16 | In presenting business, realize the method and system of plain old telephone click to dial |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN1642207A CN1642207A (en) | 2005-07-20 |
| CN100550952C true CN100550952C (en) | 2009-10-14 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNB200410003061XA Expired - Lifetime CN100550952C (en) | 2004-01-16 | 2004-01-16 | In presenting business, realize the method and system of plain old telephone click to dial |
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Families Citing this family (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100527739C (en) * | 2005-12-13 | 2009-08-12 | 华为技术有限公司 | Method and system for implementing call making service |
| JP4563954B2 (en) * | 2006-03-27 | 2010-10-20 | 京セラ株式会社 | Mobile phone, telephone number management server, telephone number change system, telephone number download method, and telephone number download program |
| CN108184034B (en) * | 2018-03-05 | 2021-04-06 | 厦门盈趣科技股份有限公司 | Dialing method and communication system |
| CN108494980B (en) * | 2018-03-05 | 2021-04-06 | 厦门盈趣科技股份有限公司 | Dialing box and communication system |
Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1118545A (en) * | 1994-09-07 | 1996-03-13 | 冯庆辉 | Self dialing telephone |
| CN2361037Y (en) * | 1998-12-28 | 2000-01-26 | 北京百利捷科贸有限公司 | Radio remote control automatic telephone dialing device |
| CN2434803Y (en) * | 2000-08-01 | 2001-06-13 | 上海贝尔有限公司 | Auto dialing telephone socket |
| CN1303198A (en) * | 1999-10-26 | 2001-07-11 | 三星电子株式会社 | Real time audio frequency/videofrequency communication method and equipment used on internet |
| CN2458834Y (en) * | 2000-10-23 | 2001-11-07 | 精模科技股份有限公司 | Remote (wire) controlled auxiliary keying dialling device |
| JP2001313666A (en) * | 2000-04-27 | 2001-11-09 | Ntt Communications Kk | Instant message communication system |
-
2004
- 2004-01-16 CN CNB200410003061XA patent/CN100550952C/en not_active Expired - Lifetime
Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1118545A (en) * | 1994-09-07 | 1996-03-13 | 冯庆辉 | Self dialing telephone |
| CN2361037Y (en) * | 1998-12-28 | 2000-01-26 | 北京百利捷科贸有限公司 | Radio remote control automatic telephone dialing device |
| CN1303198A (en) * | 1999-10-26 | 2001-07-11 | 三星电子株式会社 | Real time audio frequency/videofrequency communication method and equipment used on internet |
| JP2001313666A (en) * | 2000-04-27 | 2001-11-09 | Ntt Communications Kk | Instant message communication system |
| CN2434803Y (en) * | 2000-08-01 | 2001-06-13 | 上海贝尔有限公司 | Auto dialing telephone socket |
| CN2458834Y (en) * | 2000-10-23 | 2001-11-07 | 精模科技股份有限公司 | Remote (wire) controlled auxiliary keying dialling device |
Also Published As
| Publication number | Publication date |
|---|---|
| CN1642207A (en) | 2005-07-20 |
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