CN109671252A

CN109671252A - Intelligent alarm and the method and device for handling help information

Info

Publication number: CN109671252A
Application number: CN201811555810.8A
Authority: CN
Inventors: 杨王军
Original assignee: Hangzhou Qianding Information Technology Co Ltd
Current assignee: Hangzhou Qianding Information Technology Co Ltd
Priority date: 2018-12-19
Filing date: 2018-12-19
Publication date: 2019-04-23

Abstract

This application discloses a kind of intelligent alarm and the method and devices of processing help information.Wherein, the method for intelligent alarm, comprising: receive the help information of user's input；Determine the help system and insurance system for handling the help information；And the help information is sent to the help system and the insurance system.So that user is without making a phone call one by one to alarm center to report a case to the security authorities, first-aid centre seeks help and insurance centre is settled a claim etc., help information can be sent to help system and insurance system with a key by user, and seeking help to synchronize receives information of reporting a case to the security authorities.Reach quick and precisely responding, quickly rescue and related insurance company to accomplish quickly to put on record the technical effect of Claims Resolution related to quickly making to insurant.And then it solves existing citizen in the case where facing a danger, need to dial relevant unit's alarm or rescue phone one by one and needs the technical issues of carrying out many and diverse Claims Resolution formality further in connection with insurance company.

Description

Intelligent alarm and the method and device for handling help information

Technical field

This application involves alarm fields, more particularly to a kind of intelligent alarm and the method and dress of processing help information It sets.

Background technique

Public security burst case, traffic accident, fire incident, critically ill needs are occurring for domestic and international citizen personnel at present Rescue etc. in emergency circumstances, needs to dial relevant unit's alarm or rescue phone one by one.When making a phone call to need to waste more one by one Between, and since the matter is urgent, description are not known and address insufficient is thin, it be easy to cause that responding is slow, rescue is slow, it is existing to reach Situations such as field is slow and searching spot is difficult occurs.It is more serious so as to cause accident and case, so that critically ill reach Less than timely rescue, many life is caused to increase due to the therapeutic time delay death rate.Also, there is also following phenomenon hairs It is raw: major disease, body disability and insurant or family members settle a claim after dieing that difficult, formality is many and diverse and repeatedly runs insurance company Deng；Also forget oneself also to insure, be that insurance company, family, what insurance and ensure, how to contact and whom is contacted etc.；With And insurant dies insurance, family members can not be reported not to know there is insurance, do not report with Bu Zhao insurance company, insurance company is ignorant, no Give the loophole appearance etc. for Claims Resolution of actively visiting.The generation of these phenomenons not only causes insurance industry and insurance company's reputation is impaired Also create undesirable social influence.

For above-mentioned existing citizen existing in the prior art in the case where facing a danger, need to dial phase one by one It closes unit alarm or rescue phone and needs to carry out many and diverse Claims Resolution formality technical problem further in connection with insurance company, at present still It does not put forward effective solutions.

Summary of the invention

Embodiment of the disclosure provide a kind of intelligent alarm, based on policing system processing help information, based on first aid system System processing help information and the method, apparatus and storage medium that help information is handled based on insurance system, it is existing at least to solve There is existing citizen present in technology in the case where facing a danger, needs to dial relevant unit's alarm or rescue phone one by one And need the technical issues of carrying out many and diverse Claims Resolution formality further in connection with insurance company.

According to the one aspect of the embodiment of the present disclosure, a kind of method of intelligent alarm is provided, comprising: receive user's input Help information；Determine the help system and insurance system of processing help information；And help information is sent to seek help and is System and insurance system.

According to the another aspect of the embodiment of the present disclosure, a kind of side based on policing system processing help information is additionally provided Method, comprising: the warning message that receiving terminal apparatus is sent, wherein warning message includes the user of help information and terminal device Location information；Display alarm information, and audio prompt system is opened, wherein audio prompt system is for wide in the form of audio Prompt messages are broadcast, wherein prompt messages are for prompting related personnel to handle warning message；And it is handling In the case that the personnel of warning message perform corresponding processing warning message, audio prompt system is closed.

According to the another aspect of the embodiment of the present disclosure, a kind of side based on first-aid system processing help information is additionally provided Method, comprising: the first aid information that receiving terminal apparatus is sent, wherein first aid information includes the user of help information and terminal device Location information；It shows first aid information, and opens audio prompt system, wherein audio prompt system is for wide in the form of audio First aid prompt information is broadcast, wherein first aid prompt information is for prompting related personnel to handle first aid information；And it is handling In the case that the personnel of first aid information perform corresponding processing first aid information, audio prompt system is closed.

According to the another aspect of the embodiment of the present disclosure, a kind of side based on insurance system processing help information is additionally provided Method, comprising: the Claims Resolution information that receiving terminal apparatus is sent, wherein Claims Resolution information includes the user of help information and terminal device Location information；Display Claims Resolution information, and audio prompt system is opened, wherein audio prompt system is for wide in the form of audio Claims Resolution prompt information is broadcast, wherein Claims Resolution prompt information is for prompting related personnel to handle Claims Resolution information；And it is handling In the case that the personnel for information of settling a claim perform corresponding processing Claims Resolution information, audio prompt system is closed.

According to the other side of the embodiment of the present disclosure, a kind of storage medium is additionally provided, storage medium includes storage Program, wherein the method as described in processor execution any of the above one in program operation.

According to the other side of the embodiment of the present disclosure, a kind of device of intelligent alarm is additionally provided, comprising: first receives Module, for receiving the help information of user's input；First determining module, for determine processing help information help system with And insurance system；And first sending module, for help information to be sent to help system and insurance system.

According to the other side of the embodiment of the present disclosure, a kind of dress based on policing system processing help information is additionally provided It sets, comprising: the second receiving module, for the warning message that receiving terminal apparatus is sent, wherein warning message includes help information And the location information of the user of terminal device；Second display module is used for display alarm information, and opens audio prompt system System, wherein audio prompt system is used to broadcast prompt messages in the form of audio, and wherein prompt messages are for prompting Related personnel handles warning message；And first closedown module, for the personnel in processing warning message to alarm signal In the case that breath performs corresponding processing, audio prompt system is closed.

According to the other side of the embodiment of the present disclosure, a kind of dress based on first-aid system processing help information is additionally provided It sets, comprising: third receiving module, for the first aid information that receiving terminal apparatus is sent, wherein first aid information includes help information And the location information of the user of terminal device；Third display module for showing first aid information, and opens audio prompt system System, wherein audio prompt system is used to broadcast first aid prompt information in the form of audio, and wherein first aid prompt information is for prompting Related personnel handles first aid information；And second closedown module, for believing in the personnel of processing first aid information first aid In the case that breath performs corresponding processing, audio prompt system is closed.

According to the other side of the embodiment of the present disclosure, a kind of dress based on insurance system processing help information is additionally provided It sets, comprising: the 4th receiving module, for the Claims Resolution information that receiving terminal apparatus is sent, wherein Claims Resolution information includes help information And the location information of the user of terminal device；4th display module for showing Claims Resolution information, and opens audio prompt system System, wherein audio prompt system is used for the broadcast Claims Resolution prompt information in the form of audio, wherein Claims Resolution prompt information is for prompting Related personnel handles Claims Resolution information；And third closedown module, for believing in the personnel of processing Claims Resolution information Claims Resolution In the case that breath performs corresponding processing, audio prompt system is closed.

According to the other side of the embodiment of the present disclosure, a kind of device of intelligent alarm is additionally provided, comprising: the first processing Device；And first memory, it is connect with first processor, for providing the finger for handling following processing step for first processor It enables: receiving the help information of user's input；Determine the help system and insurance system of processing help information；And by appeal letter Breath is sent to help system and insurance system.

According to the other side of the embodiment of the present disclosure, a kind of dress based on policing system processing help information is additionally provided It sets, comprising: second processor；And second memory, connect with second processor, for for second processor provide processing with The instruction of lower processing step: the warning message that receiving terminal apparatus is sent, wherein warning message includes help information and terminal The location information of the user of equipment；Display alarm information, and audio prompt system is opened, wherein audio prompt system is used for sound The form of frequency broadcasts prompt messages, and wherein prompt messages are for prompting related personnel to handle warning message； And in the case where the personnel for handling warning message perform corresponding processing warning message, close audio prompt system.

According to the other side of the embodiment of the present disclosure, a kind of dress based on first-aid system processing help information is additionally provided It sets, comprising: third processor；And third memory, connect with third processor, for for third processor provide processing with The instruction of lower processing step: the first aid information that receiving terminal apparatus is sent, wherein first aid information includes help information and terminal The location information of the user of equipment；It shows first aid information, and opens audio prompt system, wherein audio prompt system is used for sound The form of frequency broadcasts first aid prompt information, and wherein first aid prompt information is for prompting related personnel to handle first aid information； And in the case where the personnel for handling first aid information perform corresponding processing first aid information, close audio prompt system.

According to the other side of the embodiment of the present disclosure, a kind of dress based on insurance system processing help information is additionally provided It sets, comprising: fourth processor；And the 4th memory, connect with fourth processor, for for fourth processor provide processing with The instruction of lower processing step: the Claims Resolution information that receiving terminal apparatus is sent, wherein Claims Resolution information includes help information and terminal The location information of the user of equipment；Display Claims Resolution information, and audio prompt system is opened, wherein audio prompt system is used for sound The form broadcast Claims Resolution prompt information of frequency, wherein Claims Resolution prompt information is for prompting related personnel to handle Claims Resolution information； And in the case where the personnel of processing Claims Resolution information perform corresponding processing Claims Resolution information, close audio prompt system.

In the embodiments of the present disclosure, by terminal device by the help information of user be sent to corresponding help system and Insurance system, so that user no longer needs to make a phone call one by one to corresponding seek help center and insurance centre, no longer waste is more Time.Simultaneously, between public security organ, medical aid and insurance service business unit can with request for data Authority sharing, So that can synchronize after one key of user is sought help and receive help information.So that relevant help system and insurance system The operation that the user that can timely seek help needs seeks help.So that user is without making a phone call one by one to alarm center Reported a case to the security authorities, first-aid centre is sought help and insurance centre is settled a claim etc., help information can be sent to by user with a key Help system and insurance system, seeking help to synchronize receives information of reporting a case to the security authorities.Quick and precisely responding, quickly rescue and related guarantor are reached Dangerous company accomplishes quickly to put on record the technical effect of Claims Resolution related to quickly making to insurant.And then solves existing citizen In the case where facing a danger, needs to dial relevant unit's alarm or rescue phone one by one and need further in connection with insurance company The technical issues of carrying out many and diverse Claims Resolution formality.

Detailed description of the invention

Attached drawing described herein is used to provide further understanding of the disclosure, constitutes part of this application, this public affairs The illustrative embodiments and their description opened do not constitute the improper restriction to the disclosure for explaining the disclosure.In the accompanying drawings:

Fig. 1 is for realizing the intelligent alarm according to the embodiment of the present disclosure 1 and the method for handling help information Hardware block diagram；

Fig. 2 is the intelligent alarm according to the embodiment of the present disclosure 1, is based on policing system processing help information, based on anxious Rescue the schematic diagram of system processing help information and the system based on insurance system processing help information；

Fig. 3 is the flow diagram of the method for the intelligent alarm according to the first aspect of the embodiment of the present disclosure 1；

Fig. 4 is the side based on policing system processing help information according to the second aspect of the embodiment of the present disclosure 1 The flow diagram of method；

Fig. 5 is the side based on first-aid system processing help information according to the third of the embodiment of the present disclosure 1 aspect The flow diagram of method；

Fig. 6 is the side based on insurance system processing help information according to the 4th aspect of the embodiment of the present disclosure 1 The flow diagram of method；

Fig. 7 is the schematic diagram of the device of the intelligent alarm according to the first aspect of the embodiment of the present disclosure 2；

Fig. 8 is the dress based on policing system processing help information according to the second aspect of the embodiment of the present disclosure 2 The schematic diagram set；

Fig. 9 is the dress based on first-aid system processing help information according to the third of the embodiment of the present disclosure 2 aspect The schematic diagram set；

Figure 10 is the dress based on insurance system processing help information according to the 4th aspect of the embodiment of the present disclosure 2 The schematic diagram set；

Figure 11 is the schematic diagram of the device of the intelligent alarm according to the first aspect of the embodiment of the present disclosure 3；

Figure 12 is the dress based on policing system processing help information according to the second aspect of the embodiment of the present disclosure 3 The schematic diagram set；

Figure 13 is the dress based on first-aid system processing help information according to the third of the embodiment of the present disclosure 3 aspect The schematic diagram set；

Figure 14 is the dress based on insurance system processing help information according to the 4th aspect of the embodiment of the present disclosure 3 The schematic diagram set.

Specific embodiment

In order to make those skilled in the art more fully understand the technical solution of the disclosure, implement below in conjunction with the disclosure Attached drawing in example, is clearly and completely described the technical solution in the embodiment of the present disclosure.Obviously, described embodiment The only embodiment of disclosure a part, instead of all the embodiments.Based on the embodiment in the disclosure, this field is common Disclosure protection all should belong in technical staff's every other embodiment obtained without making creative work Range.

It should be noted that the specification and claims of the disclosure and term " first " in above-mentioned attached drawing, " Two " etc. be to be used to distinguish similar objects, without being used to describe a particular order or precedence order.It should be understood that using in this way Data be interchangeable under appropriate circumstances, so as to embodiment of the disclosure described herein can in addition to illustrating herein or Sequence other than those of description is implemented.In addition, term " includes " and " having " and their any deformation, it is intended that cover Cover it is non-exclusive include, for example, the process, method, system, product or equipment for containing a series of steps or units are not necessarily limited to Step or unit those of is clearly listed, but may include be not clearly listed or for these process, methods, product Or other step or units that equipment is intrinsic.

Embodiment 1

According to the present embodiment, provide a kind of intelligent alarm, based on policing system processing help information, based on first-aid system Handle help information and the embodiment of the method based on insurance system processing help information, it should be noted that in the stream of attached drawing The step of journey illustrates can execute in a computer system such as a set of computer executable instructions, although also, flowing Logical order is shown in journey figure, but in some cases, it can be to be different from shown or described by sequence execution herein The step of.

Embodiment of the method provided by the present embodiment can be in mobile terminal, terminal or similar arithmetic unit Middle execution.Fig. 1 is shown one kind and is handled help information for realizing intelligent alarm, based on policing system, based at first-aid system Manage the hardware knot of the terminal (or mobile device) of help information and the method based on insurance system processing help information Structure block diagram.As shown in Figure 1, terminal 10 (or mobile device 10) may include it is one or more (in figure using 102a, 102b ... ..., 102n are shown) (processor 102 can include but is not limited to Micro-processor MCV or programmable to processor 102 The processing unit of logical device FPGA etc.), memory 104 for storing data and the transmission module for communication function 106.It in addition to this, can also include: display, input/output interface (I/O interface), the port universal serial bus (USB) (a port that can be used as in the port of I/O interface is included), network interface, power supply and/or camera.The common skill in this field Art personnel are appreciated that structure shown in FIG. 1 is only to illustrate, and do not cause to limit to the structure of above-mentioned electronic device.For example, Terminal 10 may also include the more perhaps less component than shown in Fig. 1 or match with different from shown in Fig. 1 It sets.

It is to be noted that said one or multiple processors 102 and/or other data processing circuits lead to herein Can often " data processing circuit " be referred to as.The data processing circuit all or part of can be presented as software, hardware, firmware Or any other combination.In addition, data processing circuit for single independent processing module or all or part of can be integrated to meter In any one in other elements in calculation machine terminal 10 (or mobile device).As involved in the embodiment of the present disclosure, The data processing circuit controls (such as the selection for the variable resistance end path connecting with interface) as a kind of processor.

Memory 104 can be used for storing the software program and module of application software, such as the intelligence in the embodiment of the present disclosure Alarm is handled help information based on policing system processing help information, based on first-aid system and is asked based on insurance system processing Corresponding program instruction/the data storage device of the method for supplementary information, processor 102 are stored in memory 104 by operation Software program and module realize the intelligence of above-mentioned application program thereby executing various function application and data processing Alarm is handled help information based on policing system processing help information, based on first-aid system and is asked based on insurance system processing The method of supplementary information.Memory 104 may include high speed random access memory, may also include nonvolatile memory, such as one or Multiple magnetic storage devices, flash memory or other non-volatile solid state memories.In some instances, memory 104 can be into One step includes the memory remotely located relative to processor 102, these remote memories can pass through network connection to calculating Machine terminal 10.The example of above-mentioned network includes but is not limited to internet, intranet, local area network, mobile radio communication and its group It closes.

Transmitting device 106 is used to that data to be received or sent via a network.Above-mentioned network specific example may include The wireless network that the communication providers of terminal 10 provide.In an example, transmitting device 106 includes a network Adapter (Network Interface Controller, NIC), can be connected by base station with other network equipments so as to It is communicated with internet.In an example, transmitting device 106 can be radio frequency (Radio Frequency, RF) module, It is used to wirelessly be communicated with internet.

Display can such as touch-screen type liquid crystal display (LCD), the liquid crystal display aloow user with The user interface of terminal 10 (or mobile device) interacts.

Herein it should be noted that in some optional embodiments, above-mentioned computer equipment shown in FIG. 1 (or movement is set It is standby) it may include hardware element (including circuit), software element (including the computer generation that may be stored on the computer-readable medium Code) or both hardware element and software element combination.It should be pointed out that Fig. 1 is only a reality of particular embodiment Example, and it is intended to show that the type for the component that may be present in above-mentioned computer equipment (or mobile device).

Fig. 2 is the intelligent alarm according to the present embodiment, is based on policing system processing help information, based on first-aid system Handle the schematic diagram of help information and the system based on insurance system processing help information.Referring to shown in Fig. 2, the system packet It includes: terminal device 200, the first help system 310, the second help system 320 and insurance system 330.Wherein, such as but not It is limited to, the first help system 310 can be 110 alarm systems, and the second help system 320 can be 120 first-aid systems, insurance system System 330 can be Hospitalization insurance system.Then, in the case where user 410 is in needs and succours, user 140 can pass through end The intelligent alarm APP run in end equipment 200 (such as: the mobile phone of user 410) carries out one to help system and insurance system Key is sought help.

Further, user 410 is completed when carrying out the registration of account on the intelligent alarm APP on terminal device 200 Real name authentication and personal information relevant to user 410.Thus, it is stored with user's 410 on intelligent alarm APP Resident identification card or expatriate's passport and Hong Kong, Macao and Taiwan personnel's residence permit.The personal information of user 410 includes name, identity card Number or passport number, resident address, temporarily inhabitation address, telephone number, emergency contact's name and phone, insured guarantor Dangerous company, declaration form number etc..

Further, it before user 410 wants to report a case to the security authorities by the intelligent alarm APP on terminal device 200, needs Carry out identification, with prevent from setting off false alarms and disorderly alarm the phenomenon that.Wherein, user 410 can by voice recognition, Recognition of face and fingerprint recognition etc. carry out identification.After the operation that user 410 completes identification, user 410 can To select corresponding help system and insurance system according to the actual conditions of itself.Such as: user 410 is the green light the case where Under when passing through road, knocked down by a trolley, lead to fracture of lower leg.At this point, user 410 (can use on terminal device 200 The mobile phone at family 410) intelligent alarm APP on input and help information and select to 110 alarm systems (i.e. the first help system 310), 120 first-aid systems (i.e. the second help system 320) and insurance system 330 (i.e. Hospitalization insurance system) one key of progress are asked It helps.End user 410 help information can be sent to selected help system in the form that a key is sent and insurance is System.It should be noted that terminal device 200, the first help system 310, the second help system 320 and insurance in system System 330.Applicable hardware configuration recited above.

Under above-mentioned running environment, according to the first aspect of the present embodiment, a kind of method of intelligent alarm is provided, it should Method is realized by terminal device 200 shown in Fig. 2.Fig. 3 shows the flow diagram of this method, refering to what is shown in Fig. 3, the party Method includes:

S302: the help information of user's input is received；

S304: the help system and insurance system of processing help information are determined；And

S306: help information is sent to help system and insurance system.

As described in background, domestic and international citizen personnel, are occurring public security burst case, traffic thing at present Therefore fire incident, critically ill needs rescue etc. is in emergency circumstances, needs to dial relevant unit's alarm or rescue phone one by one. It makes a phone call to need to waste one by one the more time, and since the matter is urgent, description are not known and address insufficient is thin, is easy Cause situations such as responding is slow, it is slow to give first aid to, arrival scene is slow and searching spot is difficult generation.More so as to cause accident and case Seriously, so that critically ill be not achieved timely rescue, many life is caused to increase due to the therapeutic time delay death rate.And And there is also the generations of following phenomenon: major disease, body disability and insurant or family members settle a claim after dieing that difficult, formality is numerous Miscellaneous and multiple race insurance company etc.；Also forget oneself also to insure, be that insurance company, family, what insurance and ensure, such as Whose etc. what contact and contact；And insurant dies insurance, family members can not be reported not to know there is insurance, does not report and does not look for insurance public Department, insurance company is ignorant, the loophole for Claims Resolution of not actively visiting occurs etc..The generation of these phenomenons not only causes insurance row Industry and insurance company's reputation, which are damaged, also creates undesirable social influence.

Therefore, for above-mentioned existing citizen in the case where facing a danger, need to dial relevant unit's alarm one by one Or give first aid to phone and need the technical issues of carrying out many and diverse Claims Resolution formality further in connection with insurance company, it present embodiments provides A kind of method of intelligent alarm.Refering to what is shown in Fig. 2, being hit when user 410 passes through road in the case where green light by a trolley , lead to fracture of lower leg, and car owner's accident of trolley is escaped.At this point, user 410 can on terminal device 200 (i.e. user 410 mobile phone) intelligent alarm APP on input help information.Wherein user 410 can input in such a way that text inputs Help information can also input help information by way of tone information.At this point, the reception user 410 of terminal device 200 is defeated The help information entered.

Further, terminal device 200 determines the help system and insurance system of processing help information.Wherein, terminal Equipment 200 can determine help system and insurance system according to the selection of user 410, can also be inputted according to user 410 Help information automatically selects help system and insurance system.Such as: user 410 input be emergency warning information the case where Under, it is the first help system 320 (i.e. 110 alarm systems) and terminal device that terminal device 200, which automatically selects help system, Help information is automatically sent to corresponding insurance system (such as personal safety insurance system) according to user's policy information by 200.? In the case that user 410 inputted is not emergency warning information, terminal device 200 determines to seek help according to the selection of user 410 is System, and corresponding insurance system is automatically selected according to user's policy information.

Further, selected help system for the first help system 310 (i.e. 110 alarm systems) in user 410 and In the case where second help system 320 (i.e. 120 first-aid systems), terminal device 200 according to the user's choice, determines that processing is sought help The help system of information is 320 (i.e. 120 first aid systems of the first help system 310 (i.e. 110 alarm systems) and the second help system System), and determine that insurance system is insurance system 330 (i.e. Hospitalization insurance system) according to policy information.Then terminal device 200 will The help information is sent to the first help system 310, the second help system 320 and insurance system 330.

To which the help information of user 410 is sent to corresponding seek help by 200 1 key of terminal device and is by the present embodiment System and insurance system, so that user 410 no longer needs to make a phone call one by one to corresponding seek help center and insurance centre, no longer Waste the more time.So that relevant help system and insurance system can timely carry out the user that needs are sought help The operation sought help.So that user is without making a phone call one by one to alarm center to report a case to the security authorities, first-aid centre seeks help and Insurance centre is settled a claim etc., and help information can be sent to help system and insurance system with a key by user, synchronization of seeking help Receive information of reporting a case to the security authorities.Reach quick and precisely responding, quick rescue and related insurance company insurant is accomplished quickly to put on record Quickly make the technical effect of related Claims Resolution.And then solve existing citizen in the case where facing a danger, it needs one by one It dials relevant unit's alarm or rescue phone and the technology for carrying out many and diverse Claims Resolution formality further in connection with insurance company is needed to ask Topic.

Optionally, further includes: determine the location information of user；And the location information of user is sent to help system.

Specifically, terminal device 200 it needs to be determined that user 410 location information, and by the location information of user 410 send To help system.Such as: when user 410 passes through road in the case where green light, is knocked down by a trolley, lead to fracture of lower leg. At this point, terminal device 200 it needs to be determined that user 410 location information.Wherein the location information of user 410 can be People's Square North side.Then the location information of user 410 is sent to help system by terminal device 200.Wherein help system can be first Help system 310 (110 alarm system) and the second help system 320 (120 first-aid system).At this point, the first help system 310 (110 alarm system) and the second help system 320 (120 first-aid system) can be by the location informations that receive, quickly Spot is gone to, is timely sought help user 410.Pass through the personal safety for having ensured user of maximum magnitude.

In addition, terminal device 200 can be according to the permission of each help system, it selectively will be related to user 410 Personally identifiable information, family information, all policy informations, the alarm case information of generation and personnel health's degree of disability Information etc. is sent to corresponding help system.

Optionally it is determined that processing help information help system operation, comprising: help information be not emergency alarm letter In the case where breath, the first choice instruction of user's input is received, wherein first choice instruction is used to indicate user from multiple candidates The help system of the processing help information selected in help system；It is instructed according to first choice, determines asking for processing help information Auxiliary system.

Specifically, terminal device 200 determines the operation of the help system of processing help information, comprising: terminal device 200 exists In the case that help information is not emergency warning information, the first choice instruction that user 410 inputs is received.Wherein first choice refers to Enable the help system for being used to indicate the processing help information that user selects from multiple candidate help system.Such as: user 410 exists It when passing through road in the case where green light, is knocked down by a trolley, leads to fracture of lower leg, and car owner's accident of trolley is escaped.So The intelligent alarm APP run in 410 registration terminal equipment 200 of user afterwards, and input after help information, it is asked from multiple candidates The system that will be sought help is selected in auxiliary system and multiple insurance systems.The help system of plurality of candidate can be with are as follows: 110 Alarm system, 119 fire alarms and rescue system, 120 first-aid systems, 122 traffic accident signaling systems and 12122 highways Alarm rescue system etc..

Further, user 410 has selected 110 alarms in multiple candidate help system according to itself actual conditions System, 120 first-aid systems and 122 traffic accident signaling systems.At this time user 410 input first choice instruction for selection to 110 alarm systems, 120 first-aid systems and 122 traffic accident signaling systems are sought help.At this point, terminal device 200 according to Family 410 input first choice instruction, determine processing help information help system be 110 alarm systems, 120 first-aid systems with And 122 traffic accident signaling system.In this way, allow user according to the autonomous selection of the actual conditions of itself at Manage the help system of help information.And then closer to the actual demand of user 410, the using effect of user is improved.

Optionally it is determined that processing help information help system operation, comprising: help information be emergency warning information In the case where, determine that help system is 110 alarm systems.

Specifically, terminal device 200 determines the operation of the help system of processing help information, comprising: is in help information In the case where emergency warning information, terminal device 200 determines that help system is 110 alarm systems.Such as: user 410 is in quilt In the case where threat to life safety, when then user 410 inputs the help information of emergency alarm (SOS) to intelligent alarm APP, Terminal device 200 determines that help system is 110 alarm systems (i.e. the first help system 310).In addition, terminal device 220 is synchronous Open locating and tracking and recording synchronous transfer function, and then location information that user 410 is at present and by recording letter Breath is sent to 110 alarm systems.In this way, it is in terminal device 200 in user 410 and is compromised life In the case where safety, intelligent help user 410 determines that help system is 110 alarm systems, so can intelligence by user 410 help information is sent to 110 alarm systems.Allow 110 alarm systems relevant to user 410 according to what is received Information carries out fast and accurately responding, timely rescues user 410.

Optionally it is determined that the operation of the location information of user, comprising: receiving the second selection instruction of user's input In the case of, according to the second selection instruction, the location information of user is determined, wherein the second selection instruction is used to indicate user from multiple The location information of the user selected in position candidate；And the case where being not received by the second selection instruction of user's input Under, positioning system is opened, and the location information of user is determined by positioning system.

Specifically, after the operation that user 410 completes selection help system and insurance system, user 410 can root According to the actual conditions of itself, the location information of user 410 is selected from multiple candidate location informations.Plurality of candidate bit confidence Breath can be the home address of user 410, stay temporarily address or other addresses.Then user 410 inputs institute to terminal device 200 The location information of selection.Such as: the location information that user 410 selects from multiple candidate location informations for user 410 family Address.At this point, terminal device 200 is in the second selection instruction for receiving the input of user 410, (location information selected is family Front yard address) in the case where, according to the second selection instruction, determine that the location information of user is the home address of user 410.

Further, position corresponding with its actual conditions is not found from multiple candidate location informations in user 410 In the case that information or user 410 select location information without the time, i.e., terminal device 200 is not received by user In the case where second selection instruction of 410 inputs, terminal device 200 opens positioning system, and determines user by positioning system 410 location information.In this way, user is not only allowed to select most suitable position according to the actual conditions of itself Information also makes in the case where user does not select location information due to other, and terminal device 200 can automatically turn on Positioning system, and then obtain the location information of user.Allow the help system of processing user's help information in time and accurate Acquisition user location information, the personnel such as related police service or rescue can be allowed accurately quickly to reach scene, and then it is timely right User succours.

Optionally, help information is sent to before the operation of help system and insurance system, comprising: in response to user Help information is sent to the help system of processing help information and the first confirmation instruction of insurance system by the confirmation of input, is shown Show indicating risk information corresponding with the first confirmation instruction, wherein indicating risk information is used to indicate user and needs to undertake and vacation The relevant legal liabilities of operation of alarm and malice alarm；And instructed in response to the second confirmation of user's input, it will seek help Information is sent to the help system and insurance system of processing help information, wherein the second confirmation instruction is used to indicate user's confirmation It bears legal responsibility.

Specifically, help information is sent to processing help information by the confirmation that terminal device 200 is inputted in response to user 410 Help system and insurance system instruction, show indicating risk information, reported for prompting user 410 to need to undertake with false Alert and malice alarm the relevant legal liabilities of operation.Such as: user 410 has selected to 110 alarm systems, 120 first aid systems System and Hospitalization insurance system send help information, and then user 410 has input the instruction of key transmission.At this point, terminal device 200 show indicating risk information in eye-catching mode, and if then prompt 410 spurious alarm of user or malice alarm if, need Undertake corresponding legal liabilities.And in the case where the confirmation for receiving the input of user 410 undertakes corresponding legal liabilities, eventually Help information can be just sent to identified help system and insurance system by end equipment 200.To, in this way, Having prompted user's needs to undertake, relevant legal liabilities of perhaps maliciously alarming to spurious alarm reduce spurious alarm or malice is alarmed The phenomenon that generation.

According to the second aspect of the present embodiment, a kind of method based on policing system processing help information is provided, it should Method is realized by the first help system 310 shown in Fig. 2.Fig. 4 shows the flow diagram of this method, refering to what is shown in Fig. 4, This method comprises:

S402: the warning message that receiving terminal apparatus is sent, wherein warning message includes help information and terminal device User location information；

S404: display alarm information, and audio prompt system is opened, wherein audio prompt system is used in the form of audio Prompt messages are broadcasted, wherein prompt messages are for prompting related personnel to handle warning message；And

S406: it in the case where the personnel for handling warning message perform corresponding processing warning message, closes audio and mentions Show system.

Specifically, the warning message that 310 receiving terminal apparatus 200 of the first help system is sent.Wherein warning message includes The location information of help information and user 410 that terminal device 200 inputs.Then the first help system 310 display receives Warning message, and open audio prompt system.Police are reminded to pay close attention to the report received by way of showing summation tone frequency Alert information.Then the case where the personnel (such as: user 420) for handling warning message perform corresponding processing warning message Under, the first help system 310 closes audio prompt system.In addition, the first help system 310 goes back the transmission of receiving terminal apparatus 200 Personal information relevant to user 410.Wherein the personal information of user can be with are as follows: the identity information of user, family information with And emergency contact information etc..

To in this way, so that alarm center timely obtains more acurrate detailed correlation and reports a case to the security authorities first aid information. Avoid describing in phone not in detail, do not know that whom alarm people is, 110 receive a crime report the too many phenomenon of the harassing calls such as the spurious alarm being connected to Occur.Accomplish to report a case to the security authorities system of real name, falseness reports a case to the security authorities and undertakes corresponding legal liabilities.It allows and is on the hazard in burst alert and the person In the case of, the warning message received by the first help system 310, can be improved responding efficiency and obtain in more detail it is accurate Information of reporting a case to the security authorities, avoid finding position difficulty and waste time more, phenomena such as leading to personnel death, causing impact development more serious Generation.

Own in addition, relevant police can print the single or transmission alarm people that receives a crime report by the first help system 310 Relevant information warns terminal installation/mobile phone to single.Meanwhile responding state can be paid close attention at any time by the first help system 310, confirm Responding finishes processing result feedback, and achieves responding data etc..

In terms of according to the third of the present embodiment, a kind of method based on first-aid system processing help information is provided, it should Method is realized by the second help system 320 shown in Fig. 2.Fig. 5 shows the flow diagram of this method, refering to what is shown in Fig. 5, This method comprises:

S502: the first aid information that receiving terminal apparatus is sent, wherein first aid information includes help information and terminal device User location information；

S504: display first aid information, and audio prompt system is opened, wherein audio prompt system is used in the form of audio Broadcast first aid information；And

S506: it in the case where the personnel for handling first aid information perform corresponding processing first aid information, closes audio and mentions Show system.

Specifically, the first aid information that 320 receiving terminal apparatus 200 of the second help system is sent.Wherein first aid information includes The location information of help information and user 410 that terminal device 200 inputs.Then the second help system 320 display receives First aid information, and open audio prompt system.Medical worker is reminded to pay close attention to the urgency received by way of showing summation tone frequency Rescue information.Then the case where the personnel (such as: user 430) for handling first aid information perform corresponding processing first aid information Under, the second help system 320 closes audio prompt system.

In addition, the second help system 320 goes back the personal information relevant to user 410 of the transmission of receiving terminal apparatus 200.Its The personal information of middle user can be with are as follows: identity information, family information, emergency contact information and the personnel health's disability of user Degree information etc..Such as: medical worker can learn whether user 410 has by the personnel health's degree of disability information received Without medical history, whether to drug allergy etc..So that medical worker during succouring user 410, can avoid in time The generation of unnecessary fortuitous casualty phenomenon.

To in this way, so that First aid station timely obtains more acurrate detailed related first aid information.It avoids It describes not detailed in phone and does not know that emergency people is that whose phenomenon occurs.It allows in fire, critically ill cannot rescue in time It controls and when victim's identity validation is difficult when victim is caused to die for traffic accident, passes through the second help system 320 The first aid information received, can be improved relief efficiency and information is accurately succoured in acquisition in more detail, avoid finding position difficulty Waste time more, phenomena such as leading to personnel death, causing impact development more serious generation.

In addition, relevant first-aid personnel can or transmission emergency people institute single by the printable emergency of the second help system 320 There is relevant information to giving first aid to terminal installation/mobile phone.Meanwhile rescue state can be paid close attention to by the first help system 310 at any time, really The rescue of recognizing finishes processing result feedback, and achieves rescue data etc..

In addition, providing a kind of side based on insurance system processing help information according to the 4th of the present embodiment the aspect Method, this method are realized by insurance system 330 shown in Fig. 2.Fig. 6 shows the flow diagram of this method, with reference to Fig. 6 institute Show, this method comprises:

S602: the Claims Resolution information that receiving terminal apparatus is sent, wherein Claims Resolution information includes help information and terminal device User location information；

S604: display Claims Resolution information, and audio prompt system is opened, wherein audio prompt system is used in the form of audio Broadcast Claims Resolution information；And

S606: it in the case where the personnel of processing Claims Resolution information perform corresponding processing Claims Resolution information, closes audio and mentions Show system.

Specifically, the Claims Resolution information that 300 receiving terminal apparatus 200 of insurance system is sent.Wherein Claims Resolution information includes terminal The location information of help information and user 410 that equipment 200 inputs.Then insurance system 330 shows the Claims Resolution letter received Breath, and open audio prompt system.Claims personnel is reminded to pay close attention to the Claims Resolution information received by way of showing summation tone frequency.So Afterwards in the case where the personnel (such as: user 440) of processing Claims Resolution information perform corresponding processing Claims Resolution information, insurance system System 330 closes audio prompt system.In addition, the first help system 310 go back receiving terminal apparatus 200 transmission with 410 phase of user The personal information of pass.Wherein the personal information of user can be with are as follows: identity information, emergency contact information and the declaration form letter of user Breath etc..

To in this way, allow insurance service enterprise institution according to merit application and obtain related protected Dangerous demographic data's shared information.Subtract out various proofs and paper, the uneven trouble repeatedly run of data.And then improve reason Efficiency is paid for, and timely obtains related insurant condition-inference of being hospitalized and the detailed datas such as treats, dies.Allow to according to guarantor Dangerous contract energy proactive contact insurant and relatives, quickly Claims Resolution.

It meets dangerous personnel in addition, relevant and can connect that danger is single or all phases of dangerous people are reported in transmission by the way that insurance system 330 is printable Information is closed to nuclear risks staff terminal equipment/mobile phone.It can also judge whether to meet Claims Resolution condition by the Claims Resolution information received And Claims Resolution result feedback.Opinion can also be carried out under the conditions of Claims Resolution is completed or do not met in Claims Resolution and stay shelves, connect the dangerous data that singly finish Situation system archive etc..

In addition, refering to what is shown in Fig. 1, providing a kind of storage medium 104 according to the 5th of the present embodiment the aspect.Storage Medium 104 includes the program of storage, wherein the method as described in processor execution any of the above one in program operation.

To, in the present embodiment, by terminal device by the help information of user be sent to corresponding help system with And insurance system no longer wastes more so that user no longer needs to make a phone call one by one to corresponding seek help center and insurance centre More times.It simultaneously, can be total with request for data permission between public security organ, medical aid and insurance service business unit It enjoys, so that can synchronize after one key of user is sought help and receive help information.So that relevant help system and insurance system The operation that the user that system can timely seek help to needs seeks help.So that user without making a phone call into alarm one by one The heart is reported a case to the security authorities, first-aid centre is sought help and insurance centre is settled a claim etc., and user can be sent help information with a key To help system and insurance system, seeking help to synchronize receives information of reporting a case to the security authorities.Quick and precisely responding, quickly rescue and correlation are reached Insurance company accomplishes quickly to put on record the technical effect of Claims Resolution related to quickly making to insurant.And then solve existing public affairs The people need to dial relevant unit's alarm or rescue phone one by one and need public further in connection with insurance in the case where facing a danger Department carries out the technical issues of many and diverse Claims Resolution formality.

It needs further to supplement, seeking help person no longer needs constituent parts to make a phone call one by one, and then wastes the more time.Together When seeking help person personal information, location information, recorded message, security situation, traffic accident, alert development trend and body shape The data such as state synchronous transfer is to relevant unit.

Further, each supervisory level can be obtained according to the difference of the region administration authority of itself from help system Relevant information within weighting limit.Such as: the top and part higher level of alarm center can inquire at any time to have access in alarm Each case of the heart, and the permission that common police have is limited.It further, can basis between each system The case details of related personnel are transferred in case demand application, and just be can be carried out after correlation leader's examination & approval and had access to behaviour accordingly Make.Such as: Hospitalization insurance system is according to Claims Resolution demand, to the diagnostic data of 120 first-aid system application calling and obtaining users, and in first aid Corresponding diagnostic data could be obtained after leader's examination & approval of system, and then can be directly according to the diagnostic data of acquisition and then phase The Claims Resolution operation answered.In this way, interconnecting between each system has been achieved the effect that.

Further, it receives a crime report and First aid station can timely obtain more acurrate detailed related first aid information, avoid electricity Described in words not in detail, whom alarm people do not know, that 110 alarm centers are connected to the harassing calls such as spurious alarm is too many.Accomplish to report a case to the security authorities System of real name, falseness needs of reporting a case to the security authorities undertake corresponding legal liabilities.It is on the hazard in burst alert, the person, is fire, critically ill Less than timely treatment, traffic accident die identity validation it is difficult situations such as occur when, responding/rescue efficiency can be improved and obtain Take accurately report a case to the security authorities in more detail/give first aid to information, it is difficult to avoid finding seeking help person position, wastes time too many, to lose best Opportunity of seeking help etc..And then phenomena such as leading to personnel death, causing impact development more serious generation.

Further, insurance service enterprise institution according to merit application and obtains related insurant person's data sharing letter Breath subtracts out various proofs and paper, the uneven trouble repeatedly run of data.And then improve Claims Resolution efficiency.And it obtains in time Related insurant condition-inference of being hospitalized is taken the detailed datas such as to treat, die, according to insurance contract energy proactive contact insurant And relatives, quickly Claims Resolution.And then the service quality of insurance business is promoted, it is the insurer for having social responsibility He taking on.

It should be noted that for the various method embodiments described above, for simple description, therefore, it is stated as a series of Combination of actions, but those skilled in the art should understand that, the present invention is not limited by the sequence of acts described because According to the present invention, some steps may be performed in other sequences or simultaneously.Secondly, those skilled in the art should also know It knows, the embodiments described in the specification are all preferred embodiments, and related actions and modules is not necessarily of the invention It is necessary.

Through the above description of the embodiments, those skilled in the art can be understood that according to above-mentioned implementation The method of example can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but it is very much In the case of the former be more preferably embodiment.Based on this understanding, technical solution of the present invention is substantially in other words to existing The part that technology contributes can be embodied in the form of software products, which is stored in a storage In medium (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that a terminal device (can be mobile phone, calculate Machine, server or network equipment etc.) execute method described in each embodiment of the present invention.

Embodiment 2

Fig. 7 shows the device 700 of the intelligent alarm according to the first aspect of the present embodiment, the device 700 with It is corresponding according to method described in the first aspect of embodiment 1.Refering to what is shown in Fig. 7, the device 700 includes: the first reception mould Block 710, for receiving the help information of user's input；First determining module 720, for determining that handling seeking help for help information is System and insurance system；And first sending module 730, for help information to be sent to help system and insurance system.

Optionally, further includes: the second determining module, for determining the location information of user；And second sending module, it uses In the location information of user is sent to help system.

Optionally, the first determining module 720, comprising: receiving submodule, for not being emergency warning information in help information In the case where, the first choice instruction of user's input is received, wherein first choice instruction is used to indicate user and asks from multiple candidates The help system of the processing help information selected in auxiliary system；And first determine submodule, for being instructed according to first choice, Determine the help system of processing help information.

Optionally, the first determining module 720, comprising: second determines submodule, for being emergency alarm letter in help information In the case where breath, determine that help system is 110 alarm systems.

Optionally, the second determining module, comprising: third determines submodule, in the second choosing for receiving user's input In the case where selecting instruction, according to the second selection instruction, the location information of user is determined, wherein the second selection instruction is used to indicate use The location information for the user that family is selected from multiple position candidates；And the 4th determine submodule, for being not received by use In the case where second selection instruction of family input, positioning system is opened, and determines the location information of user by positioning system.

Optionally, further includes: the first display module, for help information to be sent to help system in the first sending module And before insurance system, in response to user input confirmation by help information be sent to processing help information help system with And the first confirmation instruction of insurance system, show indicating risk information corresponding with the first confirmation instruction, wherein indicating risk Information is used to indicate user and needs to undertake legal liabilities relevant to the operation of spurious alarm and malice alarm；And third is sent Module, the second confirmation for inputting in response to user instruct, and help information is sent to seeking help for help information of processing and is System and insurance system are born legal responsibility wherein the second confirmation instruction is used to indicate user's confirmation.

Fig. 8 shows the device based on policing system processing help information according to the second aspect of the present embodiment 800, the device 800 is corresponding with the method according to the second aspect of embodiment 1.Refering to what is shown in Fig. 8, the device 800 It include: the second receiving module 810, for the warning message that receiving terminal apparatus is sent, wherein warning message includes help information And the location information of the user of terminal device；Second display module 820 is used for display alarm information, and opens audio prompt System, wherein audio prompt system is used to broadcast prompt messages in the form of audio, and wherein prompt messages are for mentioning Show that related personnel handles warning message；And first closedown module 830, for the personnel in processing warning message to report In the case that alert information performs corresponding processing, audio prompt system is closed.

Fig. 9 shows 900 based on first-aid system processing help information according to the third of the present embodiment aspect, Method of the device 900 described in terms of the third according to embodiment 1 is corresponding.With reference to shown in Fig. 9, the device 900 packet Include: third receiving module 910, for the first aid information that receiving terminal apparatus is sent, wherein first aid information include help information with And the location information of the user of terminal device；Third display module 920 for showing first aid information, and opens audio prompt system System, wherein audio prompt system is used to broadcast first aid prompt information in the form of audio, and wherein first aid prompt information is for prompting Related personnel handles first aid information；And second closedown module 930, for the personnel in processing first aid information to first aid In the case that information performs corresponding processing, audio prompt system is closed.

Figure 10 is shown according to the 4th aspect of the present embodiment based on insurance system processing help information 1000, the device 1000 is corresponding with method described in the 4th aspect according to embodiment 1.Refering to what is shown in Fig. 10, the device 1000 include: the 4th receiving module 1010, for the Claims Resolution information that receiving terminal apparatus is sent, wherein Claims Resolution information includes seeking help The location information of the user of information and terminal device；4th display module 1020 for showing Claims Resolution information, and opens audio Prompt system, wherein audio prompt system is used for the broadcast broadcast Claims Resolution prompt information in the form of audio, wherein Claims Resolution prompt letter Breath is for prompting related personnel to handle Claims Resolution information；And third closedown module 1030, in processing Claims Resolution information Personnel to Claims Resolution information perform corresponding processing in the case where, close audio prompt system.

In addition, the present embodiment additionally provides a kind of portable personal hardware terminal: smartwatch formula (there is three proofings function, it can be with When be worn in wrist).There are the functions such as camera recognition of face, language identification, positioning and the acquisition of pulse sensed data simultaneously.With The function of key alarm can may be implemented in family by the smartwatch.Such as: user can by camera acquire face into Row identification or language in-put carry out identity identification, are then alarmed by voice call dialog mode menu selection, and carry out confirmation report Alert operation.User can also open the operation of pulse data acquisition while selecting medical aid simultaneously, and according to positioning System is by related data synchronous transfer to nearest medical first aid centring system.Medical first aid centring system is grasped at any time The vital signs of user.Further, user can be with long-pressing emergency alarm (SOS) button, and then smartwatch automatically turns on fixed Bit function and sound-recording function is opened simultaneously, and turn-on data is synchronous sends transfer function the data of acquisition are transmitted to relevant ask Auxiliary system.

To which in the embodiments of the present disclosure, the help information of user, which is sent to corresponding seek help, by terminal device is System and insurance system, so that user no longer needs to make a phone call one by one to corresponding seek help center and insurance centre, it is no longer unrestrained Take the more time.It simultaneously, can be with request for data permission between public security organ, medical aid and insurance service business unit It is shared, so that can synchronize after one key of user is sought help and receive help information.So that relevant help system and insurance The operation that the user that system can timely seek help to needs seeks help.So that user is without making a phone call one by one to alarm Center is reported a case to the security authorities, first-aid centre is sought help and insurance centre is settled a claim etc., and user can be sent out help information with a key It send to help system and insurance system, seeking help to synchronize receives information of reporting a case to the security authorities.Quick and precisely responding, quickly rescue and phase are reached Safe-on company accomplishes quickly to put on record the technical effect of Claims Resolution related to quickly making to insurant.And then it solves existing Citizen needs to dial relevant unit's alarm or rescue phone one by one and needs further in connection with insurance in the case where facing a danger Company carries out the technical issues of many and diverse Claims Resolution formality.

Embodiment 3

Figure 11 shows the device 1100 of the intelligent alarm according to the first aspect of the present embodiment, the device 1100 It is corresponding with the method according to the first aspect of embodiment 1.With reference to shown in Figure 11, which includes: at first Manage device 1110；And first memory 1120, it is connect with first processor 1110, for providing place for first processor 1110 It manages the instruction of following processing step: receiving the help information of user's input；Determine help system and the guarantor of processing help information Dangerous system；And help information is sent to help system and insurance system.

Optionally, first memory 1120 is also used to provide the finger for handling following processing step for first processor 1110 It enables: determining the location information of user；And the location information of user is sent to help system.

Optionally it is determined that processing help information help system and insurance system operation, comprising: help information not In the case where being emergency warning information, the first choice instruction of user's input is received, wherein first choice instruction is used to indicate use The help system for the processing help information that family is selected from multiple candidate help system；And instructed according to first choice, it determines Handle the help system of help information.

Optionally, help information is sent to before the operation of help system and insurance system, comprising: in response to user Help information is sent to the help system of processing help information and the first confirmation instruction of insurance system by the confirmation of input, is shown Show indicating risk information corresponding with the first confirmation instruction, wherein indicating risk information is used to indicate user and needs to undertake and vacation The relevant legal liabilities of operation of alarm and malice alarm；And instructed in response to the second confirmation of user's input, it will ask Supplementary information is sent to the help system and insurance system of processing help information, wherein to be used to indicate user true for the second confirmation instruction Recognize and bears legal responsibility.

Figure 12 shows the dress based on policing system processing help information according to the second aspect of the present embodiment 1200 are set, the device 1200 is corresponding with the method according to the second aspect of embodiment 1.With reference to shown in Figure 12, the dress Setting 1200 includes: second processor 1210；And second memory 1220, it is connect with second processor 1210, for being second Processor 1210 provides the instruction for handling following processing step: the warning message that receiving terminal apparatus is sent, wherein warning message The location information of user including help information and terminal device；Display alarm information, and audio prompt system is opened, wherein Audio prompt system is used for the broadcast broadcast prompt messages in the form of audio, and wherein prompt messages are for prompting correlation Personnel handle warning message；And the case where the personnel for handling warning message perform corresponding processing warning message Under, close audio prompt system.

Figure 13 shows the dress based on first-aid system processing help information according to the third of the present embodiment aspect 1300 are set, method of the device 1300 described in terms of the third according to embodiment 1 is corresponding.With reference to shown in Figure 13, the dress Setting 1300 includes: third processor 1310；And third memory 1320, it is connect with third processor 1310, for being third Processor 1310 provides the instruction for handling following processing step: the first aid information that receiving terminal apparatus is sent, wherein first aid information The location information of user including help information and terminal device；It shows first aid information, and opens audio prompt system, wherein Audio prompt system is used to broadcast first aid prompt information in the form of audio, and wherein first aid prompt information is for prompting related personnel First aid information is handled；And in the case where the personnel for handling first aid information perform corresponding processing first aid information, Close audio prompt system.

In addition, Figure 14, which is shown, handles help information based on insurance system according to the 4th aspect of the present embodiment Device 1400, the device 1400 is corresponding with method described in the 4th according to embodiment 1 aspect.With reference to shown in Figure 14, The device 1400 includes: fourth processor 1410；And the 4th memory 1420, connect with fourth processor 1410, for for Fourth processor 1410 provides the instruction for handling following processing step: the Claims Resolution information that receiving terminal apparatus is sent, wherein settling a claim Information includes the location information of the user of help information and terminal device；Display Claims Resolution information, and audio prompt system is opened, Wherein audio prompt system is used for the broadcast Claims Resolution prompt information in the form of audio, wherein Claims Resolution prompt information is for prompting correlation Personnel handle Claims Resolution information；And the case where the personnel of processing Claims Resolution information perform corresponding processing Claims Resolution information Under, close audio prompt system.

To, in the embodiments of the present disclosure, by a key by the help information of user be sent to corresponding help system with And insurance system no longer wastes more so that user no longer needs to make a phone call one by one to corresponding seek help center and insurance centre More times.It simultaneously, can be total with request for data permission between public security organ, medical aid and insurance service business unit It enjoys, so that can synchronize after one key of user is sought help and receive help information.So that relevant help system and insurance system The operation that the user that system can timely seek help to needs seeks help.So that user without making a phone call into alarm one by one The heart is reported a case to the security authorities, first-aid centre is sought help and insurance centre is settled a claim etc., and user can be sent help information with a key To help system and insurance system, seeking help to synchronize receives information of reporting a case to the security authorities.Quick and precisely responding, quickly rescue and correlation are reached Insurance company accomplishes quickly to put on record the technical effect of Claims Resolution related to quickly making to insurant.And then solve existing public affairs The people need to dial relevant unit's alarm or rescue phone one by one and need public further in connection with insurance in the case where facing a danger Department carries out the technical issues of many and diverse Claims Resolution formality.

The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.

In the above embodiment of the invention, it all emphasizes particularly on different fields to the description of each embodiment, does not have in some embodiment The part of detailed description, reference can be made to the related descriptions of other embodiments.

In several embodiments provided herein, it should be understood that disclosed technology contents can pass through others Mode is realized.Wherein, the apparatus embodiments described above are merely exemplary, such as the division of the unit, only A kind of logical function partition, there may be another division manner in actual implementation, for example, multiple units or components can combine or Person is desirably integrated into another system, or some features can be ignored or not executed.Another point, shown or discussed is mutual Between coupling, direct-coupling or communication connection can be through some interfaces, the INDIRECT COUPLING or communication link of unit or module It connects, can be electrical or other forms.

The unit as illustrated by the separation member may or may not be physically separated, aobvious as unit The component shown may or may not be physical unit, it can and it is in one place, or may be distributed over multiple In network unit.It can select some or all of unit therein according to the actual needs to realize the mesh of this embodiment scheme 's.

It, can also be in addition, the functional units in various embodiments of the present invention may be integrated into one processing unit It is that each unit physically exists alone, can also be integrated in one unit with two or more units.Above-mentioned integrated list Member both can take the form of hardware realization, can also realize in the form of software functional units.

If the integrated unit is realized in the form of SFU software functional unit and sells or use as independent product When, it can store in a computer readable storage medium.Based on this understanding, technical solution of the present invention is substantially The all or part of the part that contributes to existing technology or the technical solution can be in the form of software products in other words It embodies, which is stored in a storage medium, including some instructions are used so that a computer Equipment (can for personal computer, server or network equipment etc.) execute each embodiment the method for the present invention whole or Part steps.And storage medium above-mentioned includes: that USB flash disk, read-only memory (ROM, Read-Only Memory), arbitrary access are deposited Reservoir (RAM, RandomAccess Memory), mobile hard disk, magnetic or disk etc. be various to can store program code Medium.

The above is only a preferred embodiment of the present invention, it is noted that for the ordinary skill people of the art For member, various improvements and modifications may be made without departing from the principle of the present invention, these improvements and modifications are also answered It is considered as protection scope of the present invention.

Claims

1. a kind of method of intelligent alarm characterized by comprising

Receive the help information of user's input；

Determine the help system and insurance system for handling the help information；And

The help information is sent to the help system and the insurance system.

2. the method according to claim 1, wherein further include:

Determine the location information of the user；And

The location information of the user is sent to the help system.

3. the method according to claim 1, wherein determining the behaviour for handling the help system of the help information Make, comprising: in the case where the help information is not emergency warning information, the first choice for receiving user's input refers to It enables, seeks help wherein first choice instruction is used to indicate described in the processing that the user selects from multiple candidate help system The help system of information；And

It is instructed according to the first choice, determines the help system for handling the help information.

4. the method according to claim 1, wherein determining the behaviour for handling the help system of the help information Make, comprising:

In the case where the help information is emergency warning information, determine that the help system is 110 alarm systems.

5. according to the method described in claim 2, it is characterized in that, determining the operation of the location information of the user, comprising:

In the case where receiving the second selection instruction of user input, according to second selection instruction, determine described in The location information of user, wherein second selection instruction is used to indicate described in the user selects from multiple position candidates The location information of user；And

In the case where being not received by the second selection instruction of user's input, positioning system is opened, and by described fixed Position system determines the location information of the user.

6. the method according to claim 1, wherein by the help information be sent to the help system and Before the operation of the insurance system, comprising:

In response to user input confirmation the help information is sent to handle the help system of the help information with And the first confirmation instruction of insurance system, display indicating risk information corresponding with the first confirmation instruction, wherein the risk Prompt information is used to indicate the user and needs to undertake legal liabilities relevant to the operation of spurious alarm and malice alarm；And

In response to the second confirmation instruction of user input, the help information is sent to and handles asking for the help information Auxiliary system and insurance system, wherein the second confirmation instruction, which is used to indicate user's confirmation, undertakes the legal liabilities.

7. a kind of method based on policing system processing help information characterized by comprising

The warning message that receiving terminal apparatus is sent, wherein the warning message includes help information and the terminal device The location information of user；

It shows the warning message, and opens audio prompt system, wherein the audio prompt system is used in the form of audio Prompt messages are broadcasted, wherein the prompt messages are for prompting related personnel to handle the warning message； And

In the case where the personnel for handling the warning message perform corresponding processing the warning message, the audio is closed Prompt system.

8. a kind of method based on first-aid system processing help information characterized by comprising

The first aid information that receiving terminal apparatus is sent, wherein the first aid information includes help information and the terminal device The location information of user；

It shows the first aid information, and opens audio prompt system, wherein the audio prompt system is used in the form of audio First aid prompt information is broadcasted, wherein the first aid prompt information is for prompting related personnel to handle the first aid information； And

In the case where the personnel for handling the first aid information perform corresponding processing the first aid information, the audio is closed Prompt system.

9. a kind of method based on insurance system processing help information characterized by comprising

The Claims Resolution information that receiving terminal apparatus is sent, wherein the Claims Resolution information includes help information and the terminal device The location information of user；

It shows the Claims Resolution information, and opens audio prompt system, wherein the audio prompt system is used in the form of audio Broadcast Claims Resolution prompt information, wherein the Claims Resolution prompt information is for prompting related personnel to handle the Claims Resolution information； And

In the case where the personnel for handling the Claims Resolution information perform corresponding processing the Claims Resolution information, the audio is closed Prompt system.

10. a kind of storage medium, which is characterized in that the storage medium includes the program of storage, wherein run in described program When as processor perform claim require any one of 1 to 9 described in method.