CN109086592A - Method, server and the system of user information and account information binding - Google Patents
Method, server and the system of user information and account information binding Download PDFInfo
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- 238000010586 diagram Methods 0.000 description 10
- 230000007474 system interaction Effects 0.000 description 6
- 238000004891 communication Methods 0.000 description 5
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
- G06F21/36—User authentication by graphic or iconic representation
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
- H04L63/0807—Network architectures or network communication protocols for network security for authentication of entities using tickets, e.g. Kerberos
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Abstract
The embodiment of the invention discloses a kind of method and system for realizing user information and account information binding, and wherein method includes: that server receives the user information that customer service terminal is sent；Receive the account information and two-dimensional barcode information that user terminal is sent, wherein, account information is the information for the account that user registers on third party application, two-dimensional barcode information is what user terminal scanned the two-dimensional code, two dimensional code is generated according to user information, and there are incidence relations with the user information for the two dimensional code；The account information and the associated user information of the two-dimensional barcode information are bound.The problem of embodiment of the present invention is by the two dimensional code that is generated according to user information of scanning, the binding of realization user information and account information, and avoiding user from repeatedly inputting user information when binding leads to inefficiency, information leakage.
Description
Technical Field
The invention relates to the technical field of communication, in particular to a method, a server and a system for binding user information and account information.
Background
When people buy goods, a customer often needs to provide some personal information (such as name, identification number and the like) to a merchant, and then associates the personal information of the customer and the goods and/or service information purchased by the customer with a communication account number of the customer so that the merchant can verify the identity of the customer when the customer subsequently consults or maintains the goods, but when associating the personal information of the customer and the user information such as the goods and/or service information purchased by the customer with the communication account number of the customer, the customer often needs to input or fill in the user information for many times, which not only causes low efficiency in handling business, but also can cause leakage of the customer information.
Disclosure of Invention
The embodiment of the invention provides a method for binding user information and account information, which can realize the binding of the user information and the account information by scanning a two-dimensional code generated according to the user information, and avoid the problems of low efficiency and information leakage caused by inputting the user information for multiple times when a user binds.
In a first aspect, an embodiment of the present invention provides a method for binding user information and account information, where the method includes:
receiving user information sent by a customer service terminal;
generating a two-dimensional code according to the user information;
receiving account information and two-dimension code information sent by a user terminal, wherein the account information is information of an account registered by a user on a third-party application program, the two-dimension code information is obtained by scanning the two-dimension code by the user terminal, and the two-dimension code information and the user information have an incidence relation;
and binding the account information with the user information associated with the two-dimension code information.
Optionally, the user information includes at least one of personal information, commodity information of commodities purchased by the user, and policy information.
Optionally, after the generating the two-dimensional code according to the user information, the method further includes: sending the two-dimension code to the customer service terminal; or sending the two-dimensional code to the user terminal.
Optionally, the associating relationship between the two-dimensional code information and the user information includes: the two-dimension code information comprises personal information in the user information; or, the two-dimensional code information includes storage address information of the user information in the server.
Optionally, the binding the account information and the user information associated with the two-dimensional code information includes: and searching user information corresponding to the two-dimension code information according to the two-dimension code information, and binding the account information with the user information.
In a second aspect, an embodiment of the present invention provides a system for binding user information and account information, where the system includes a customer service terminal, a user terminal, and a server,
the customer service terminal is used for receiving user information input by a user;
the server is used for receiving the user information sent by the customer service terminal and generating a two-dimensional code according to the user information;
the user terminal is used for sending account information and two-dimension code information to the server, wherein the account information is information of an account number registered by a user on a third-party application program, the two-dimension code information is obtained by scanning the two-dimension code by the user terminal, and the two-dimension code information and the user information have an incidence relation;
the server is further used for receiving the account information and the two-dimension code information sent by the user terminal;
the server is further used for binding the account information with the user information related to the two-dimension code information.
Optionally, the user information includes at least one of personal information, commodity information of commodities purchased by the user, and policy information.
Optionally, the server is further configured to: sending the two-dimension code to the customer service terminal; or sending the two-dimensional code to the user terminal.
Optionally, the associating relationship between the two-dimensional code information and the user information includes: the two-dimension code information comprises personal information in the user information; or, the two-dimensional code information includes storage address information of the user information in the server.
Optionally, the server is specifically configured to: and searching user information corresponding to the two-dimension code information according to the two-dimension code information, and binding the account information with the user information.
In a third aspect, an embodiment of the present invention provides a server for binding user information and account information, where the server includes:
the receiving unit is used for receiving the user information sent by the customer service terminal;
the receiving unit is further configured to receive account information and two-dimension code information sent by a user terminal, where the account information is information of an account registered by a user on a third-party application program, the two-dimension code information is obtained by scanning a two-dimension code by the user terminal, the two-dimension code is generated according to the user information, and the two-dimension code and the user information have an association relationship;
and the binding unit is used for binding the account information and the user information related to the two-dimension code information.
Optionally, the user information includes at least one of personal information, commodity information of commodities purchased by the user, and policy information.
Optionally, the server further comprises: and the generating unit is used for generating the two-dimensional code according to the user information.
Optionally, the server further comprises: the sending unit is used for sending the two-dimension code to the customer service terminal; or, the two-dimensional code is used for sending the two-dimensional code to the user terminal.
Optionally, the server further comprises: and the searching unit is used for searching the user information corresponding to the two-dimension code information according to the two-dimension code information.
In a fourth aspect, an embodiment of the present invention further provides a server, where the server includes a processor, an input device, an output device, and a memory, where the processor, the input device, the output device, and the memory are connected to each other, where the memory is used to store a computer program, and the computer program includes program instructions, and the processor is configured to call the program instructions to execute the method described in the first aspect.
By implementing the embodiment of the invention, the server or the customer service terminal can generate the corresponding two-dimensional code according to the user information input by the user at the customer service terminal, when the user binds the account of the third-party application program with the user information, because the two-dimensional code is generated according to the user information, the user can acquire the two-dimensional code information associated with the user information only by scanning the two-dimensional code by using the third-party application program on the user terminal, the operation of binding the account information of the user on the third-party application program with the user information is completed through the two-dimensional code information, the user does not need to input the user information again at the user terminal after scanning the two-dimensional code to pay attention to the account of the merchant on the third-party application program, and the verification code is not needed, thereby improving the speed of handling business, user experience is improved, and the problem that user information leakage possibly caused by the fact that a user inputs the user information for many times can be avoided.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.
Fig. 1 is a schematic flow chart of a method for binding user information and account information according to an embodiment of the present invention;
FIG. 2 is a system interaction diagram for binding user information and account information according to an embodiment of the present invention;
FIG. 3 is a system interaction diagram for binding user information and account information according to another embodiment of the present invention;
FIG. 4 is a system interaction diagram for binding user information and account information according to another embodiment of the present invention;
FIG. 5 is a schematic block diagram of a server provided by another embodiment of the present invention;
fig. 6 is a schematic block diagram of a server according to another embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It will be understood that the terms "comprises" and/or "comprising," when used in this specification and the appended claims, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof.
It should be further understood that the term "and/or" as used in this specification and the appended claims refers to and includes any and all possible combinations of one or more of the associated listed items.
In particular implementations, the terminal described in embodiments of the present invention includes, but is not limited to, terminal-side devices such as a mobile phone with a touch-sensitive surface (e.g., a touch screen display and/or a touch pad), a tablet computer (tablet personal computer), a Personal Digital Assistant (PDA), a laptop computer, a Mobile Internet Device (MID), or a wearable device (wearable device), and it should be understood that in some embodiments, the device may not be a portable device, but rather a desktop computer with a touch-sensitive surface (e.g., a touch screen display and/or a touch pad).
The terminal supports various applications or functions, such as one or more of the following: a mapping application, a presentation application, a word processing application, a website creation application, a telephone application, an instant messaging application, an exercise support application, a photo management application, a digital camera application, a two-dimensional code generation and recognition application.
With the development of network technology and the popularization of mobile terminals, people are more and more accustomed to connecting to the internet through mobile terminals to process various matters, for example, after a user purchases a new mobile phone, the user needs to purchase a screen breaking insurance to reduce the loss after the screen of the mobile phone is broken. In the prior art, a mobile phone seller or an insurance service provider needs a user to input first user information on a customer service terminal of the mobile phone seller or the insurance service provider, wherein the user information includes personal information, information of a purchased mobile phone and policy information; then, the user needs to scan the two-dimensional code provided by the insurance service provider by using a third-party application program on the user terminal, and pays attention to the account number registered by the insurance service provider on the third-party application program; inputting second user information again on a customer service interface provided by the account, uploading the input second user information to a server, comparing the first user information with the second user information by the server, if the user information input twice is the same, sending a verification code to a mobile phone number input by the user terminal by the server, inputting the verification code on the customer service interface by the user, and if the input verification code is correct, finishing screen breaking insurance application operation and binding the user information with a user account, wherein the user account is an account registered by the user on the third-party application program. When the screen of the mobile phone to be insured is broken, the user only needs to upload screen breaking information on a customer service interface of an insurance service provider, and the insurance service provider can transfer the claim money to an account provided by the user after confirming the information, so that the user can finish the claim settlement service through a network. However, in the process of making an application and binding the user information with the user account, the user needs to input the user information for many times, which not only causes low efficiency of handling business, but also may cause leakage of personal information of the client.
In order to overcome the above problems, the present invention provides a method for binding user information and account information, please refer to fig. 1, where fig. 1 is a schematic flowchart of a method for binding user information and account information according to an embodiment of the present invention, and as shown in the figure, the method may include:
101. and the server receives the user information sent by the customer service terminal.
The user information at least comprises personal information of a user and commodity information purchased by the user, the personal information comprises a name, an identification card number, a mobile phone number and the like of the user, and the commodity information comprises time when the user purchases commodities, places where the commodities are purchased, models of the purchased commodities, identification codes of the purchased commodities and the like.
In the embodiment of the application, after a user purchases a commodity, the identity of the user is verified in order to facilitate subsequent consultation or maintenance or repair of the commodity, the user needs to provide personal information to a seller, specifically, the user or a salesperson needs to enter user information such as the personal information and the commodity information of the user on a customer service terminal of the seller, the customer service terminal uploads the user information to a server, and the server receives and stores the user information.
In a possible embodiment, the user information may further include policy information, where the policy information is information of insurance purchased for the commodity by the user after the commodity is purchased, and the policy information includes the type of insurance purchased by the user, the price of the purchased insurance, the validity period of the purchased insurance, and the like, for example, if the commodity purchased by the user is a mobile phone, since the screen of the mobile phone is easy to be broken and expensive to replace, the user wants to reduce loss when the screen of the mobile phone is broken, and thus, the screen can be purchased with insurance business of broken screen; alternatively, since vendors often provide one year warranty service only for goods, and users wish to continue to enjoy the warranty service after one year, insurance is purchased for the mobile phone to extend the warranty period. When the user needs to purchase other insurance services for the purchased goods, the insurance policy information can be purchased at the seller and input into the customer service terminal.
Optionally, when the user enters the commodity information, a photo of the purchased commodity and a photo of a commodity invoice may also be uploaded, which is not limited in the embodiment of the present invention.
102. And receiving account information and two-dimension code information sent by the user terminal.
The two-dimension code information is obtained by scanning a two-dimension code by the user terminal, the two-dimension code is generated according to the user information, and the two-dimension code information and the user information have an association relation. The account information is information of an account registered by a user on a third-party application program, the third-party application program has a function of calling a camera to scan a two-dimensional code, and the third-party application program can be an application program specified by the seller or the insurance service provider.
In this embodiment of the present invention, the two-dimensional code may be generated by the server according to the user information after receiving the user information, or the two-dimensional code may be generated by the customer service terminal according to the user information after the customer service terminal receives the entered user information, which is not limited in this embodiment of the present invention.
The user terminal scans the two-dimensional code by using the third-party application program installed on the user terminal, analyzes the two-dimensional code to obtain the two-dimensional code information, and sends the two-dimensional code information and the account information to the server.
In a possible embodiment, after receiving the user information sent by the customer service terminal, the server generates a two-dimensional code according to the user information and sends the two-dimensional code to the customer service terminal, and the user terminal scans the two-dimensional code displayed on a display interface of the customer service terminal by using the third-party application program, analyzes the two-dimensional code to obtain the two-dimensional code information, and sends the two-dimensional code information and the account information to the server.
In a possible embodiment, after receiving the user information sent by the customer service terminal, the server generates a two-dimensional code according to the user information and sends the two-dimensional code to the user terminal, and the user terminal scans the received two-dimensional code by using the third-party application program, analyzes the two-dimensional code to obtain the two-dimensional code information, and sends the two-dimensional code information and the account information to the server. For example, the user terminal is a mobile phone corresponding to a mobile phone number in the personal information, the server sends the two-dimensional code to the user terminal in a multimedia message form, and the user can scan the two-dimensional code by long pressing the two-dimensional code, or the user can capture a page including the two-dimensional code to obtain an image including the two-dimensional code and then scan the two-dimensional code in the image.
In a possible embodiment, the two-dimensional code may also be generated by the customer service terminal according to user information input by the user after the customer service terminal receives the user information, the user terminal scans the two-dimensional code displayed on a display interface of the customer service terminal, analyzes the two-dimensional code to obtain the two-dimensional code information, and sends the two-dimensional code information and the account information to the server.
103. And binding the account information with the user information associated with the two-dimension code information.
In the embodiment of the invention, after the user terminal scans the two-dimensional code by using the third-party application program, the account information of the account registered on the third-party application program by the user is acquired, the account information and the two-dimensional code information acquired by scanning the two-dimensional code are sent to the server, and the server searches the user information associated with the two-dimensional code according to the two-dimensional code information and binds the account information with the user information. For example, if the third-party application is a WeChat, the seller or the insurance service provider registers a WeChat public number on the WeChat for processing services such as consultation, insurance application, and claim settlement of the user, the user needs to scan the two-dimensional code using a scanning function of the WeChat, analyze the two-dimensional code to obtain the two-dimensional code information, and the user terminal sends a WeChat account number of the user and the two-dimensional code information to the server. The server searches corresponding user information according to the two-dimension code information, binds the WeChat account of the user with the user information, after the binding is successful, the user can enter an online customer service page of a seller or an insurance service provider to handle related services, for example, if the user handles screen breaking service after purchasing a mobile phone, after a mobile phone screen of the user is broken, a mobile phone picture with a broken screen can be provided on the online customer service page, a customer service worker searches corresponding user information according to the WeChat account of the user, and under the condition that the user is confirmed to accord with claim settlement conditions, benefits are transferred to the WeChat account of the user.
In the embodiment of the invention, the two-dimension code information comprises an acquisition instruction and identification information of the server, after the user terminal scans and analyzes the two-dimension code, the user terminal acquires account information of an account registered on a third-party application program by the user according to the acquisition instruction, and sends the account information and the two-dimension code information to the server according to the identification information of the server.
In this embodiment of the present invention, the two-dimensional code information further includes personal information in the user information, that is, after the server or the customer service terminal receives the user information, the personal information in the user information is extracted, and the personal information is encoded and encrypted to generate the two-dimensional code. The user terminal scans the two-dimensional code through a code scanning function provided by a third-party application program, analyzes the two-dimensional code to obtain the personal information, sends the personal information and the account information of the user to the server, and the server searches the corresponding user information according to the received personal information and binds the user information and the account information.
In a possible embodiment, the two-dimensional code information may further include all the user information, that is, after the server or the customer service terminal receives the user information, the server or the customer service terminal encodes and encrypts the user information to generate the two-dimensional code. The user terminal scans the two-dimensional code through a code scanning function provided by a third-party application program, analyzes the two-dimensional code to obtain the user information, and sends the user information and the account information of the user to the server, and the server binds the user information and the account information.
In a possible embodiment, the two-dimensional code information may include information of a storage address where the user information is stored or a user information identifier corresponding to the user information. Namely, after receiving the user information and storing the user information, the server generates a two-dimensional code including a storage address according to the storage address where the user information is stored, or the server generates a user information identifier corresponding to the user information according to the user information and generates a two-dimensional code including the user information identifier according to the user information identifier. The user terminal scans the two-dimensional code through a third-party application program, analyzes the two-dimensional code to obtain the storage address or the user information identification, sends the account information of the user and the storage address or the user information identification to the server, and the server searches for corresponding user information according to the storage address or the user information identification and binds the user information and the account information.
In a possible embodiment, the two-dimensional code information may further include an account identifier of an account registered by the seller or the insurance service provider on the third-party application program, and after the user terminal scans the two-dimensional code by using the third-party application program and analyzes the two-dimensional code information, the user terminal may search an account corresponding to the account identifier according to the account identifier, so as to pay attention to the account of the seller or the insurance service provider on the third-party application program.
In a possible embodiment, the user terminal may further obtain identification information of the user terminal according to the obtaining instruction, and send the identification information of the user terminal, the account information, and the two-dimensional code information to the server, so as to bind the user terminal and the user information. For example, if the user terminal is a mobile phone, the identification information of the user terminal may be an International Mobile Equipment Identity (IMEI) of the mobile phone, and the IMEI is bound to the user information. It can be understood that if the user terminal is a mobile phone, the user terminal can also obtain a mobile phone number used by the mobile phone lock, so that the mobile phone number is bound with the user information.
By implementing the embodiment of the invention, the server or the customer service terminal can generate the corresponding two-dimensional code according to the user information input by the user at the customer service terminal, when the user binds the account of the third-party application program with the user information, because the two-dimensional code is generated according to the user information, the user can acquire the two-dimensional code information associated with the user information only by scanning the two-dimensional code by using the third-party application program on the user terminal, the operation of binding the account information of the user on the third-party application program with the user information is completed through the two-dimensional code information, the user does not need to input the user information again at the user terminal after scanning the two-dimensional code to pay attention to the account of the merchant on the third-party application program, and the verification code is not needed, thereby improving the speed of handling business, user experience is improved, and the problem that user information leakage possibly caused by the fact that a user inputs the user information for many times can be avoided.
The embodiment of the invention also provides a system for realizing the binding of the user information and the account information, wherein the system comprises: a customer service terminal 100, a user terminal 200, and a server 300, wherein,
the customer service terminal 100 is configured to receive user information input by a user;
the user terminal 200 is configured to send account information and two-dimensional code information to the server, where the account information is information of an account registered by a user on a third-party application program, the two-dimensional code information is obtained by scanning a two-dimensional code by the user terminal, the two-dimensional code is generated according to the user information, and the two-dimensional code and the user information have an association relationship;
the server 300 is configured to receive the user information sent by the customer service terminal and the account information and the two-dimensional code information sent by the user terminal;
the server is further used for binding the account information with the user information related to the two-dimension code information.
Optionally, the user information includes at least one of personal information, commodity information of commodities purchased by the user, and policy information.
In a possible embodiment, the two-dimensional code may be generated by the server 300 according to the user information, please refer to fig. 2, and fig. 2 is a system interaction diagram for binding the user information and the account information according to the embodiment of the present invention, as shown in the figure, the step of the system for binding the user information and the account information includes:
s201, the customer service terminal receives user information input by a user;
s202, the customer service terminal sends the user information to the server;
s203, the server stores the user information and generates a two-dimensional code according to the user information, and the two-dimensional code and the user information have an association relation;
s204, the server sends the two-dimension code to the customer service terminal;
s205, the customer service terminal receives and displays the two-dimensional code;
s206, the user terminal scans the two-dimensional code and analyzes the two-dimensional code to obtain two-dimensional code information;
s207, the user terminal sends account information of a user and the two-dimensional code information to the server, wherein the account information is account information of an account registered by the user on a third-party application program;
s208, the server binds the account information with the user information associated with the two-dimensional code.
Specifically, the steps executed by each terminal and the server in the system may refer to the corresponding method steps in the foregoing method embodiments, and are not described herein again.
Referring to fig. 3, fig. 3 is a system interaction diagram for binding user information and account information according to another embodiment of the present invention, as shown in fig. 3, in a possible embodiment, step S204 in the previous embodiment may further be: the server sends the two-dimensional code to the user terminal, and specifically, after the server generates the two-dimensional code according to the user information, the server can read the user mobile phone number in the user information and send the two-dimensional code to the user terminal corresponding to the mobile phone number in a multimedia message manner. Specifically, other steps in this embodiment may refer to the steps in the previous embodiment, and are not described herein again.
In a possible embodiment, the two-dimensional code may also be generated by the customer service terminal 100 according to the user information, please refer to fig. 4, where fig. 4 is a system interaction diagram for binding user information and account information according to another embodiment of the present invention, and as shown in the figure, the step of the system for binding user information and account information includes:
s401, the customer service terminal receives user information input by a user;
s402, the customer service terminal sends the user information to the server;
s403, the server receives and stores the user information;
s404, the customer service terminal generates a two-dimensional code according to the user information, and the two-dimensional code and the user information have an association relation;
s405, the user terminal scans the two-dimensional code and analyzes the two-dimensional code to obtain two-dimensional code information;
s406, the user terminal sends account information of a user and the two-dimensional code information to the server, wherein the account information is account information of an account number registered by the user on a third-party application program;
s407, the server binds the account information with the user information associated with the two-dimensional code.
Specifically, the steps executed by each terminal and the server in the system may refer to the corresponding method steps in the foregoing method embodiments, and are not described herein again.
Referring to fig. 5, fig. 5 is a schematic block diagram of a server according to another embodiment of the present invention, and as shown in the drawing, the server includes: a receiving unit 501 and a binding unit 502,
the receiving unit 501 is configured to receive user information sent by a customer service terminal;
the receiving unit 501 is further configured to receive account information and two-dimensional code information sent by a user terminal, where the account information is information of an account registered by a user on a third-party application program, the two-dimensional code information is obtained by scanning a two-dimensional code by the user terminal, the two-dimensional code is generated according to the user information, and the two-dimensional code and the user information have an association relationship;
a binding unit 502, configured to bind the account information and the user information associated with the two-dimensional code information.
Optionally, the server further comprises: a generating unit 503, configured to generate the two-dimensional code according to the user information.
Optionally, the server further comprises: a sending unit 504, configured to send the two-dimensional code to the customer service terminal; or, the two-dimensional code is used for sending the two-dimensional code to the user terminal.
Optionally, the server further comprises: and a searching unit 505, configured to search, according to the two-dimension code information, user information corresponding to the two-dimension code information.
Specifically, the operations executed by each unit of the server may refer to corresponding operations executed by the server in the foregoing method embodiments, and are not described herein again.
Referring to fig. 6, fig. 6 is a schematic block diagram of a server according to another embodiment of the present invention. As shown in the figure, the terminal server in this embodiment may include: one or more processors 601; one or more input devices 602, one or more output devices 603, and memory 604. The processor 601, the input device 602, the output device 603, and the memory 604 are connected by a bus 605. The memory 602 is used to store computer programs comprising program instructions and data, and the processor 601 is used to execute the program instructions stored in the memory 602. Wherein the processor 601 is configured to call the program instruction to perform:
controlling the input device 602 to receive user information sent by a customer service terminal;
controlling the input device 602 to receive account information and two-dimension code information sent by a user terminal, wherein the account information is information of an account registered by a user on a third-party application program, the two-dimension code information is obtained by scanning a two-dimension code by the user terminal, the two-dimension code is generated according to the user information, and the two-dimension code and the user information have an association relation;
and binding the account information with the user information associated with the two-dimension code information.
Optionally, the processor 601 is further configured to generate the two-dimensional code according to the user information.
Optionally, the processor 601 is further configured to control the output device 603 to send the two-dimensional code to the customer service terminal; or sending the two-dimensional code to the user terminal.
Optionally, the processor 601 is further configured to search user information corresponding to the two-dimensional code information according to the two-dimensional code information.
Specifically, the operations executed by the server may refer to corresponding operations executed by the server in the foregoing method embodiments, and are not described herein again.
It should be understood that, in the embodiment of the present invention, the Processor 601 may be a Central Processing Unit (CPU), and the Processor may also be other general purpose processors, Digital Signal Processors (DSPs), Application Specific Integrated Circuits (ASICs), Field Programmable Gate Arrays (FPGAs) or other Programmable logic devices, discrete Gate or transistor logic devices, discrete hardware components, and the like. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
The input device 602 may include a touch pad, a fingerprint sensor (for collecting fingerprint information of a user and direction information of the fingerprint), an image collector, a microphone, etc., and the output device 603 may include a display (LCD, etc.), a speaker, etc.
The memory 604 may include both read-only memory and random access memory, and provides instructions and data to the processor 601. A portion of the memory 604 may also include non-volatile random access memory. For example, the memory 604 may also store device type information.
In a specific implementation, the processor 601, the input device 602, and the output device 603 described in this embodiment of the present invention may execute the implementation described in the method embodiment provided in this embodiment of the present invention, and may also execute the implementation of the server described in this embodiment of the present invention, which is not described herein again.
In another embodiment of the present invention, a computer-readable storage medium is provided, the computer-readable storage medium storing a computer program comprising program instructions that when executed by a processor implement:
receiving user information sent by a customer service terminal;
receiving account information and two-dimension code information sent by a user terminal, wherein the account information is information of an account registered by a user on a third-party application program, the two-dimension code information is obtained by scanning a two-dimension code by the user terminal, the two-dimension code is generated according to the user information, and the two-dimension code and the user information have an incidence relation;
and binding the account information with the user information associated with the two-dimension code information.
The computer readable storage medium may be an internal storage unit of the terminal according to any of the foregoing embodiments, for example, a hard disk or a memory of the terminal. The computer readable storage medium may also be an external storage device of the terminal, such as a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash memory Card (Flash Card), and the like provided on the terminal. Further, the computer-readable storage medium may also include both an internal storage unit and an external storage device of the terminal. The computer-readable storage medium is used for storing the computer program and other programs and data required by the terminal. The computer readable storage medium may also be used to temporarily store data that has been output or is to be output.
Those of ordinary skill in the art will appreciate that the elements and algorithm steps of the examples described in connection with the embodiments disclosed herein may be embodied in electronic hardware, computer software, or combinations of both, and that the components and steps of the examples have been described in a functional general in the foregoing description for the purpose of illustrating clearly the interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
It can be clearly understood by those skilled in the art that, for convenience and brevity of description, the specific working processes of the system, the server and the unit described above may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
In the several embodiments provided in the present application, it should be understood that the disclosed system, server and method may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one logical division, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may also be an electric, mechanical or other form of connection.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment of the present invention.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention essentially or partially contributes to the prior art, or all or part of the technical solution can be embodied in the form of a software product stored in a storage medium and including instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
While the invention has been described with reference to specific embodiments, the invention is not limited thereto, and various equivalent modifications and substitutions can be easily made by those skilled in the art within the technical scope of the invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (10)
1. A method for binding user information and account information is characterized by comprising the following steps:
receiving user information sent by a customer service terminal;
generating a two-dimensional code according to the user information;
receiving account information and two-dimension code information sent by a user terminal, wherein the account information is information of an account registered by a user on a third-party application program, the two-dimension code information is obtained by scanning the two-dimension code by the user terminal, and the two-dimension code information and the user information have an incidence relation;
and binding the account information with the user information associated with the two-dimension code information.
2. The method of claim 1, wherein the user information includes at least one of personal information, merchandise information of merchandise purchased by the user, and policy information.
3. The method of claim 1, wherein after generating the two-dimensional code according to the user information, the method further comprises:
sending the two-dimension code to the customer service terminal; or,
and sending the two-dimension code to the user terminal.
4. The method according to claim 1 or 2, wherein the two-dimensional code information and the user information have an association relationship, including:
the two-dimension code information comprises personal information in the user information;
or,
the two-dimensional code information comprises storage address information of the user information in the server.
5. The method according to claim 1 or 4, wherein the binding the account information with the user information associated with the two-dimensional code information comprises:
and searching user information corresponding to the two-dimension code information according to the two-dimension code information, and binding the account information with the user information.
6. A system for realizing the binding of user information and account information is characterized by comprising a customer service terminal, a user terminal and a server,
the customer service terminal is used for receiving user information input by a user;
the server is used for receiving the user information sent by the customer service terminal and generating a two-dimensional code according to the user information;
the user terminal is used for sending account information and two-dimension code information to the server, wherein the account information is information of an account number registered by a user on a third-party application program, the two-dimension code information is obtained by scanning the two-dimension code by the user terminal, and the two-dimension code information and the user information have an incidence relation;
the server is further used for receiving the account information and the two-dimension code information sent by the user terminal;
the server is further used for binding the account information with the user information related to the two-dimension code information.
7. The system of claim 6, wherein the user information includes at least one of personal information, merchandise information of merchandise purchased by the user, and policy information.
8. The system of claim 6, wherein the server is further configured to:
sending the two-dimension code to the customer service terminal; or sending the two-dimensional code to the user terminal.
9. The system according to claim 6 or 7, wherein the association relationship between the two-dimensional code information and the user information comprises:
the two-dimension code information comprises personal information in the user information;
or,
the two-dimensional code information comprises storage address information of the user information in the server.
10. The system according to claim 6 or 9, wherein the server is specifically configured to:
and searching user information corresponding to the two-dimension code information according to the two-dimension code information, and binding the account information with the user information.
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| CN201810703461.3A CN109086592A (en) | 2018-06-29 | 2018-06-29 | Method, server and the system of user information and account information binding |
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| CN201810703461.3A CN109086592A (en) | 2018-06-29 | 2018-06-29 | Method, server and the system of user information and account information binding |
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Address after: 518000 Guangdong city of Shenzhen province Qianhai Shenzhen Hong Kong cooperation zone before Bay Road No. 1 building 201 room A (located in Shenzhen Qianhai business secretary Co. Ltd.) Applicant after: Shenzhen Rongyimai Information Technology Co., Ltd. Address before: 518000 Guangdong city of Shenzhen province Qianhai Shenzhen Hong Kong cooperation zone before Bay Road No. 1 building 201 room A (located in Shenzhen Qianhai business secretary Co. Ltd.) Applicant before: Maimaiti Mdt InfoTech Ltd, Shenzhen |
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Application publication date: 20181225 |