CN108765790A - A kind of bank self-help terminal and foreign matter retrieval methods - Google Patents
A kind of bank self-help terminal and foreign matter retrieval methods Download PDFInfo
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- CN108765790A CN108765790A CN201810510096.4A CN201810510096A CN108765790A CN 108765790 A CN108765790 A CN 108765790A CN 201810510096 A CN201810510096 A CN 201810510096A CN 108765790 A CN108765790 A CN 108765790A
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- foreign matter
- opening
- baffle
- bank
- storage part
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- 238000000034 method Methods 0.000 title claims abstract description 48
- 230000000903 blocking effect Effects 0.000 claims abstract description 11
- 238000012546 transfer Methods 0.000 claims description 3
- 238000000151 deposition Methods 0.000 claims 2
- 238000001514 detection method Methods 0.000 claims 1
- 238000010586 diagram Methods 0.000 description 10
- 230000000694 effects Effects 0.000 description 7
- 238000004064 recycling Methods 0.000 description 3
- 230000005540 biological transmission Effects 0.000 description 2
- 238000012797 qualification Methods 0.000 description 2
- 229910052709 silver Inorganic materials 0.000 description 2
- 239000004332 silver Substances 0.000 description 2
- 239000000126 substance Substances 0.000 description 2
- 238000004140 cleaning Methods 0.000 description 1
- 238000000605 extraction Methods 0.000 description 1
- 238000003780 insertion Methods 0.000 description 1
- 230000037431 insertion Effects 0.000 description 1
- 238000012545 processing Methods 0.000 description 1
- 230000000717 retained effect Effects 0.000 description 1
Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/201—Accessories of ATMs
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07D—HANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
- G07D11/00—Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
- G07D11/009—Depositing devices
- G07D11/0096—Accepting paper currency or other valuables in containers, e.g. in code-marked envelopes
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- General Physics & Mathematics (AREA)
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
Abstract
The invention discloses a kind of bank self-help terminals, include the paper money temporary portion with note input mouth and the foreign matter temporary storage part below paper money temporary portion, there is the first opening being connected to, the first opening to be equipped with the first baffle for the hollow out for optionally blocking and opening the first opening with foreign matter temporary storage part in paper money temporary portion.The invention also discloses the retrieval methods for fetching the foreign matter for falling into the bank self-help terminal, the foreign matter retrieval methods include step：It receives the foreign matter that user sends and claims application, the foreign matter claims application and carries account information data；It is claimed and is applied according to the foreign matter, the mobile first baffle opens first opening.The bank self-help terminal and foreign matter retrieval methods of the present invention is realized when client had found that foreign matter slid into foreign matter temporary storage part at that time or whithin a period of time in storage/access money, client self-service can fetch, simple in structure, easy to operate, promote user experience by the keying of baffle.
Description
Technical field
The present invention relates to automatic teller machine fields, and in particular, to a kind of bank self-help terminal and fall into bank from
Help the foreign matter retrieval methods of terminal.
Background technology
Automatic teller machine is the electronic equipment that a kind of client carries out Self-Service, it have deposit, withdraw the money, card card turns
Account queries the balance, the functions such as Modify password, is a kind of novel bank computer terminal, it is easy to operate and can 24 hours round the clock
Service, greatly meets the demand of client.
Automatic teller machine is typically provided with the paper money mouth that banknote is picked and placeed for client, and client is in storage/access money, it is understood that there may be
The sundries such as coin put into the situation in paper money mouth together with bank note, or even the objects such as ring are slipped in storage/access banknote
In paper money mouth.If the sundries such as coin are retained in paper money mouth, the subsequent processings such as note distribution will certainly be influenced, therefore the prior art is in paper money mouth bottom
Lower section setting is there are one foreign matter box, and paper money mouth bottom is separated with foreign matter box by a hollow out baffle, and bank note is placed on hollow out baffle
On, and foreign matter is fallen to by hollowed-out board in foreign matter box.Although this method can ensure that paper money, mouth normally handles banknote, and there are one
Problem, if that is, when client deposit found that ring and other items slid into foreign matter box at that time or in short time range,
Client is self-service taking-up of having no idea, and can only arrive bank counter and handle application, and needs to provide related proof, also to wait professions
Personnel's opening machine, which can take out, gives back client, and the process is cumbersome, and great inconvenience is caused to client.
Invention content
To solve the above-mentioned problems of the prior art, the present invention provides a kind of bank self-help terminal and the foreign matter sides of fetching
Method makes client that can fetch foreign matter by the self-aided terminal, simplifies foreign matter and fetches process, save the time, promotes user experience.
In order to reach foregoing invention purpose, present invention employs the following technical solutions：
The present invention's one is designed to provide a kind of bank self-help terminal, includes paper money temporary portion with note input mouth and sets
Foreign matter temporary storage part below the paper money temporary portion, the paper money temporary portion have first be connected to the foreign matter temporary storage part
Opening, first opening are equipped with the first baffle for the hollow out for optionally blocking and opening first opening.
Preferably, further include be set to the foreign matter temporary storage part below foreign matter recoverer, the foreign matter temporary storage part with it is described
There is foreign matter recoverer the second opening of connection, second opening to be equipped with and optionally block and open described second and open
The second baffle of mouth.
Another object of the present invention is to provide a kind of foreign matter retrieval methods, and the different of bank self-help terminal is fallen into for fetching
Object, the bank self-help terminal include that the paper money temporary portion with note input mouth and foreign matter below the paper money temporary portion are temporary
Portion is deposited, the paper money temporary portion has the first opening being connected to the foreign matter temporary storage part, and first opening is equipped with optional
The first baffle of the hollow out for blocking and opening first opening of selecting property；The foreign matter retrieval methods include step：
It receives the foreign matter that user sends and claims application, the foreign matter claims application and carries account information data；
It is claimed and is applied according to the foreign matter, the mobile first baffle opens first opening.
Preferably, the account information data includes bank's card number；Wherein, described the is opened in the movement first baffle
Before one opening, the foreign matter retrieval methods further include：
Bank's card number is read, whether veritifies bank's card number before application foreign matter claims in the bank self-help
There is usage record in terminal；Make when bank's card number had before application foreign matter claims in the bank self-help terminal
When with record, then moves the first baffle and open first opening.
Preferably, before the movement first baffle opens first opening, the foreign matter retrieval methods further include：
According to bank's card number of reading, transfer and the associated identity information of opening an account of bank's card number；
Receive identity information to be verified input by user, by the identity information to be verified with it is described open an account identity information into
Row compares；When the identification card number to be verified is matched with the identity information of opening an account, then moves the first baffle and open institute
State the first opening.
Preferably, the foreign matter retrieval methods further include：It detects first opening and continuously opens duration, and described the
When continuously opening duration and reaching the first preset duration of one opening then moves the first baffle and blocks first opening.
Preferably, the bank self-help terminal further includes the foreign matter recoverer being set to below the foreign matter temporary storage part, described
There is foreign matter temporary storage part the second opening being connected to, second opening to be equipped with and optionally block with the foreign matter recoverer
With the second baffle for opening second opening；Before the movement first baffle opens first opening, the foreign matter takes
Back method further includes：
Veritify the account information data for being claimed away from the foreign matter in the bank self-help terminal and applying for recent operation
Whether the account information data of application carrying is claimed with the foreign matter consistent；If account information data is consistent, described is moved
One baffle opens first opening；If account information data is inconsistent, moves the second baffle unlatching described second and open
Mouthful, the foreign matter falls into the foreign matter recoverer.
Preferably, the bank self-help terminal further includes the foreign matter recoverer being set to below the foreign matter temporary storage part, described
There is foreign matter temporary storage part the second opening being connected to, second opening to be equipped with and optionally block with the foreign matter recoverer
With the second baffle for opening second opening；Wherein, the foreign matter retrieval methods further include：
The temporary duration that the foreign matter falls into the foreign matter temporary storage part is detected, and reaches second in the temporary duration and presets
When duration, then moves the second baffle and open second opening, the foreign matter falls into the foreign matter recoverer.
Preferably, it after the foreign matter falls into the foreign matter recoverer, receives the foreign matter that user sends and claims registration application,
And the application information in registration application is claimed to the foreign matter and is stored.
Preferably, the application information includes that the foreign matter falls time, account information, contact method and foreign matter title.
Compared with prior art, bank self-help terminal of the invention includes foreign matter temporary storage part and foreign matter recoverer, described different
It is respectively provided with the baffle that can be automatically turned on or close above object temporary storage part and foreign matter recoverer, by the keying of baffle, user can be square
Just self-service to fetch foreign matter, while the terminal structure is simple, it is easy to operate, promote user experience；The present invention's is applied to the silver
The foreign matter retrieval methods of row self-aided terminal are realized when client had found that foreign matter slid at that time or whithin a period of time in storage/access money
Into foreign matter temporary storage part, client self-service can fetch；When that self-service cannot fetch, foreign matter Shen can be carried out in the bank self-help terminal
Neck registration can ask client to fetch lost-and-found object to bank after bank clerk clears up foreign matter by sending the modes such as short message,
Also client can be mailed to by way of mailing, foreign matter retrieval methods of the invention simplify the process for fetching foreign matter, when saving
Between, it avoids that client is allowed repeatedly to run bank's application, take object, promotes customer experience.
Description of the drawings
It to describe the technical solutions in the embodiments of the present invention more clearly, below will be to embodiment or description of the prior art
Needed in attached drawing be briefly described, it should be apparent that, the accompanying drawings in the following description be only the present invention some
Embodiment for those of ordinary skill in the art without having to pay creative labor, can also be according to these
Attached drawing obtains other attached drawings.
Fig. 1 is the structural schematic diagram before bank self-help terminal setting baffle of the present invention；
Fig. 2 is the structural schematic diagram after bank self-help terminal setting baffle of the present invention；
Fig. 3 be the embodiment of the present invention 1 bank self-help terminal in baffle overlooking structure diagram；
Fig. 4 be the embodiment of the present invention 1 bank self-help terminal in baffle be opening and closing structure side structure schematic view；
Fig. 5 be the embodiment of the present invention 1 bank self-help terminal in baffle be double opening and closing structure side structure schematic views；
Fig. 6 be the embodiment of the present invention 2 bank self-help terminal in baffle overlooking structure diagram；
Fig. 7 be the embodiment of the present invention 2 bank self-help terminal in side structure schematic view of baffle when not extracting out；
Fig. 8 be the embodiment of the present invention 2 bank self-help terminal in baffle part extract out when side structure schematic view；
Fig. 9 is the work structure diagram of bank self-help terminal of the present invention；
Figure 10 is the flow diagram of the foreign matter retrieval methods of the embodiment of the present invention 3；
Figure 11 is the flow diagram of a foreign matter retrieval methods of the embodiment of the present invention 4；
Figure 12 is the flow diagram of another foreign matter retrieval methods of the embodiment of the present invention 4.
Specific implementation mode
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention is retouched in detail
It states, it is clear that described embodiment is only a part of example of the present invention, rather than whole embodiments.Based in the present invention
Embodiment, the every other embodiment that those of ordinary skill in the art are obtained without making creative work,
Belong to the scope of the present invention.
In conjunction with shown in Fig. 1 and Fig. 2, for the present invention a kind of bank self-help terminal structural schematic diagram comprising have into
The paper money temporary portion 1 of paper money mouth, the foreign matter temporary storage part 2 set on 1 lower section of paper money temporary portion, the foreign matter set on 2 lower section of foreign matter temporary storage part
Recoverer 4；Wherein, paper money temporary portion 1 has the first opening 12 being connected to foreign matter temporary storage part 2, and being equipped at the first opening 12 can
The first baffle 3 of the hollow out for blocking and opening the first opening 12 of selectivity；Foreign matter temporary storage part 2 has with foreign matter recoverer 4 to be connected
The second logical opening 23, second is open at 23 equipped with the second baffle 5 for optionally blocking and opening the second opening 23.
Referring to Fig. 2, the loading plate due to 3 one side of first baffle of the invention as temporary bank note in paper money temporary portion 1,
Still further aspect needs the foreign matter for ensureing to fall that can enter the foreign matter temporary storage part 2 below paper money temporary portion 1 by first baffle 3,
Therefore, first baffle 3 of the invention is equipped with through the hole in paper money temporary portion 1 and foreign matter temporary storage part 2, which ensures to fall different
Object can enter foreign matter temporary storage part 2；Preferably, in order to further ensure that the foreign matter in each range can enter foreign matter temporary storage part 2
In, first baffle 3 can be Openworks shape.
In addition, as shown in Fig. 2, the present invention bank self-help terminal difference with the prior art be, bank of the invention
First baffle 3 in self-aided terminal and second baffle 5 be respectively movably arranged between paper money temporary portion 1 and foreign matter temporary storage part 2 and
Between foreign matter temporary storage part 2 and foreign matter recoverer 4.The first opening 12 and the second opening 23 are blocked or opened in a manner of movable；The
The activity purpose of one baffle 3 is so that when user applies for that foreign matter is got/after getting qualification and veritifying successfully, first baffle 3
Activity simultaneously opens the first opening 12 so that user can stretch into foreign matter temporary storage part 2 and take out foreign matter therein；Or when foreign matter fetches/
When exceeding the first preset duration the first 12 opening times of opening, the first opening 12 and conduct again are blocked in 3 activity of first baffle
The loading plate of bank note, it is therefore prevented that user is stretched into again in foreign matter temporary storage part 2.The activity purpose of second baffle 5 is, when foreign matter is long
When time non-someone gets, or there is different accounts when being operated in the bank self-help terminal, bank self-help is whole
End needs to recycle the foreign matter in foreign matter temporary storage part 2, and therefore, movable second baffle 5 is so that temporary in foreign matter temporary storage part 2
Foreign matter can fall into foreign matter recoverer 4, ensured the safety of foreign matter.With reference to above-mentioned to first baffle 3 and second baffle 5
Purpose is arranged to describe, as long as the structure of the first baffle 3 and second baffle 5 of above-mentioned function is realized, in the protection of the application
Within the scope of.
Embodiment 1
As an embodiment of 5 activity setting of first baffle 3 of the present invention and second baffle, first baffle 3 and second gear
Plate 5 can be opening and closing structure.It is specific with reference to Fig. 3, affixed rotatable fixing axle 7 on first baffle 3 and second baffle 5,
At least one end of fixing axle 7 stretches out first baffle 3 and second baffle 5, the external part are installed with a first gear 8, further joins
According to Fig. 4, first gear 8 is engaged with the second gear 91 on the output shaft of motor 9, and motor 9 drives second gear 91, further band
The dynamic first gear 8 engaged with second gear 91 rotates, to make fixing axle 7 rotate, to be opened and closed first baffle 3 and second baffle
5.It is intelligible, it can be required according to transmission, driving gear set is set between first gear 7 and second gear 91.
Since the position that foreign matter is fallen is not fixed, in order to avoid being opened and closed first baffle 3 or when second baffle 5 pair
Foreign matter causes to block, it is preferred that referring to Figure 5, first baffle 3 and second baffle 5 include the first part (31/51) of pairing
With second part (31/51) (i.e. first baffle 3 and second baffle 5 are double opening and closing structures), first part (31/51) and second
It can be opening and closing structure to divide (31/51), and first baffle 3 and second baffle 5 are respectively divided into two parts and are controlled, while the structure
The volume of bank self-help terminal can be reduced.Further, it when opening first part (31/51) and second part (31/51), opens
First part (31/51) and second part (31/51) turn downward, and further can ensure that and do not cause to block to foreign matter.
Embodiment 2
As another embodiment of 5 activity setting of first baffle 3 of the present invention and second baffle, first baffle 3 and second
Baffle 5 can be realized by way of being inserted or pulled out to be blocked and opening to the first opening 12 and the second opening 23.In order into one
Step realizes the automation activity of first baffle 3 and second baffle 5, and first baffle 3 and second baffle 5 can be under the drivings of motor
It is turned on or off, to open and close the first opening 12 and second opening 23.
Specifically, together with reference to shown in Fig. 6, Fig. 7 and Fig. 8, the wherein two opposite sides point of first baffle 3 and second baffle 5
Not Wei rack structure 100, each rack structure 100 engages with the second gear 91 on 9 output shaft of a motor, 91 turns of second gear
It is dynamic that rack structure 100 is driven to move, to realize with the insertion of the first baffle 3 and second baffle 5 of 100 one of rack structure or
Extraction, to open and close the first opening 12 and second opening 23.
Paper money temporary portion 1, foreign matter temporary storage part 2 and foreign matter recoverer 4 in the bank self-help terminal of the present invention can be box
Body structure, as paper money temporary box, foreign matter temporary storage box and foreign matter recycling box.First opening 12 therein can occupy paper money temporary box
A part between foreign matter temporary storage box can also occupy whole；Likewise, the second opening 23 can occupy foreign matter temporary storage box and foreign matter
A part between recycling box can also occupy whole.
Referring to Fig. 9, for the work structure diagram of the bank self-help terminal of the present invention, after wherein paper money door is opened, Yong Hutong
Cross note input mouth and bank note be positioned in paper money temporary portion 1 (bank note is on first baffle 3), by conveying roller 6 complete volume paper money or
Note output acts.During user places bank note, the foreign matters such as ring in user's finger or the coin that is sandwiched in bank note fall
Fall, foreign matter enters foreign matter temporary storage part 2 by the hole on first baffle 3, foreign matter fall and roll up paper money or note output action be it is independent,
Foreign matter falls the volume paper money that can't influence bank self-help terminal or note output action, (i.e. the after completing volume paper money or note output action
There is no bank note on one baffle 3), user can apply for that foreign matter claims, and after application is verified, first baffle 3 opens the first opening
12, so that user self-service from foreign matter temporary storage part 2 can be taken out the foreign matter fallen.It is not got for a long time when veritifying qualification failure or user
When, then second baffle 5 opens the second opening 23, so that foreign matter is fallen into foreign matter recoverer 4, is recycled to foreign matter.
Embodiment 3
The present invention provides a kind of for fetching the foreign matter retrieval methods for falling into above-mentioned bank self-help terminal, wherein this implementation
The bank self-help terminal of example includes having the paper money temporary portion 1 of note input mouth and set on the different of 1 lower section of the paper money temporary portion
Object temporary storage part 2, the paper money temporary portion 1 have the first opening 12 being connected to, first opening 12 with the foreign matter temporary storage part 2
Place is equipped with the first baffle 3 for the hollow out for optionally blocking and opening first opening 12；As shown in Figure 10, the present embodiment
The foreign matter retrieval methods include step：
S1, the foreign matter for receiving user's transmission, which claim, to be applied, the foreign matter application application carrying account information data, and according to
The foreign matter claims application, carries out next step operation.Wherein, it before user sends foreign matter application instruction, needs to be inserted into bank card, and
It needs to input password, when Password Input enters correctly into operation pages, user can just apply different in the bank self-help terminal
Object claim, the account information data include bank's card number and with the associated other information of bank's card number.Bank self-help is whole
The bank card that end is inserted by reading user, gets the information such as the card number of bank card.
S2, bank's card number is read, whether veritifies bank's card number before application foreign matter claims in the bank
There is usage record on self-aided terminal；When bank's card number has before application foreign matter claims in the bank self-help terminal
When crossing usage record, then next step operation is carried out.When bank's card number application foreign matter claim before in the bank self-help
When there is no usage record in terminal, then remind user that cannot claim foreign matter and end operation.
S3, identity information to be verified input by user is received；And it according to bank's card number of reading, transfers and the silver
The associated identity information of opening an account of row card number (wherein opens up bank card with the associated identity information of opening an account of bank's card number in user
When prestored into bank self-help terminal)；The identity information to be verified is compared with the identity information of opening an account；
When the identification card number to be verified is matched with the identity information of opening an account, then next step operation or the mobile first gear are carried out
Plate 3 opens first opening 12.When the identification card number to be verified is mismatched with the identity information of opening an account, then use is reminded
Family cannot claim foreign matter and end operation.
Wherein, before the application foreign matter claims, it need to ensure there is no bank note on first baffle 3, prevent in movement described first
When baffle 3 opens first opening 12, bank note falls into foreign matter temporary storage part 2.
Embodiment 4
Difference lies in the bank self-help terminal further includes being set to the foreign matter temporary storage part 2 to the present embodiment with embodiment 3
The foreign matter recoverer 4 of lower section, the foreign matter temporary storage part 2 and the foreign matter recoverer 4 have be connected to second to be open 23, and described the
The second baffle 5 for optionally blocking and opening second opening 23 is equipped at two openings 23.Wherein in the base of embodiment 5
On plinth, before the movement first baffle 3 opens first opening 12, the foreign matter retrieval methods of the present embodiment further include step
Suddenly：
Sx, the account information number for being claimed away from the foreign matter in the bank self-help terminal and applying for recent operation is veritified
According to whether consistent with the account information data that foreign matter application application carries；
If claimed away from the foreign matter in the bank self-help terminal apply the account information data of recent operation with
The account information data that the foreign matter claims application carrying is consistent, then carries out next step operation or the mobile first baffle 3 is opened
Open first opening 12；
If claimed away from the foreign matter in the bank self-help terminal apply the account information data of recent operation with
The account information data that the foreign matter claims application carrying is inconsistent, then moves the second baffle 5 and open second opening
23, the foreign matter falls into the foreign matter recoverer 4.
Wherein, since the purpose of step Sx is that the last time for verifying user's operation when applying for that foreign matter claims operates still
It is that the user carries out, in order to avoid period other users carried out operation, also has foreign matter to fall just, cause accidentally to get, therefore walks
Rapid Sx can be located at after step S1, S2 in embodiment 3 or S3.
As shown in figure 11, when step Sx is located at after the step S3, then after the identities match success in step S3,
What it was executed is the operation (starting to execute step Sx) for carrying out next step；Further, if when account information data in step Sx
Unanimously, the action that the mobile first baffle 3 opens first opening 12 is executed by step Sx.
When as shown in figure 12, before step Sx is located at the step S3, then when the account information data one in step Sx
When cause, what step Sx was executed is the operation (starting to execute step S3) for carrying out next step；Further, when the identity in step S3
After successful match, the action that the mobile first baffle 3 opens first opening 12 is executed by step S3.
Embodiment 5
Difference lies in the foreign matter retrieval methods of the present embodiment further include the present embodiment with embodiment 4：Detect the foreign matter
The temporary duration of the foreign matter temporary storage part 2 is fallen into, and when the temporary duration reaches the second preset duration, then moves described
Two baffles 5 open second opening 23, and the foreign matter falls into the foreign matter recoverer 4.The setting makes if client fails
Apply for " foreign matter application " operation at that time or in a period of time in storage/access money, then after a period of time, foreign matter is from foreign matter temporary storage part 2
It falls in foreign matter recoverer 4, prevents other people from arbitrarily claiming foreign matter, cause damages to losing people.
Wherein, the criterion of " a period of time " is：Set the foreign matter can be kept in the foreign matter temporary storage part 2 second
Preset duration is T0, it is preferred that T0≤2h；The foreign matter, which is fallen, enters the time of the foreign matter temporary storage part 2 for T1(fall from foreign matter
Drop into rise into foreign matter temporary storage part 2 and start timing), work as T1> T0When, then it moves the second baffle 5 and opens second opening 23,
The foreign matter falls into the foreign matter recoverer 4.
Embodiment 6
The present embodiment is on the basis of embodiment 4 and embodiment 5, for having fallen into the different of the foreign matter recoverer 4
The method that object is fetched comprising：After the foreign matter falls into the foreign matter recoverer 4, user passes through bank self-help terminal
Operation pages carry out foreign matter and claim registration, and bank self-help terminal receives the foreign matter that user sends and claims registration application, and to described
The application information that foreign matter claims in registration application is stored.The wherein described application information includes that the foreign matter falls time, account
Family information, contact method and foreign matter title.
Bank clerk clears up the foreign matter of the foreign matter recycling box, and registers foreign substance information；By the foreign substance information with
The application information that bank self-help terminal is registered is matched, if exactly matching, can by send short message, the modes such as phone with
User gets in touch, so that user to bank fetches lost-and-found object, can also return the foreign matter of loss for user by way of mailing,
It avoids that client is allowed repeatedly to run bank's application, take object, promotes customer experience.If part matches, can again be checked with user.
In the embodiment of the present invention 3, embodiment 4, embodiment 5 and embodiment 6, when opening first opening 12, from
From when it is opened, first opening 12 is detected by sensor and continuously opens duration, and in the continuous of first opening 12
When opening time reaches the first preset duration, then moves the first baffle 3 and block first opening 12, wherein first is default
Duration can be 1min~2min, preferably 1min.
The bank self-help terminal of the present invention includes foreign matter temporary storage part and foreign matter recoverer, and the foreign matter temporary storage part and foreign matter return
The baffle that can be automatically turned on or close is respectively provided with above receipts portion, by the keying of baffle, user can facilitate it is self-service fetch foreign matter, together
When the terminal structure it is simple, it is easy to operate, promoted user experience；The foreign matter applied to the bank self-help terminal of the present invention takes
Back method is realized when client had found that foreign matter slid into foreign matter temporary storage part, Ke Huke at that time or whithin a period of time in storage/access money
It is self-service to fetch；When that self-service cannot fetch, foreign matter can be carried out in the bank self-help terminal and claims registration, wait for bank work people
After member's cleaning foreign matter, client can be asked to fetch lost-and-found object to bank by sending the modes such as short message, it also can be by way of mailing
It is mailed to client, foreign matter retrieval methods of the invention simplify the process for fetching foreign matter, save the time, avoid that client is allowed repeatedly to run
Bank's application takes object, promotes customer experience.
Although the present invention has shown and described with reference to specific embodiment, it will be understood by those of skill in the art that
In the case where not departing from the spirit and scope of the present invention limited by claim and its equivalent, can carry out herein form and
Various change in details.
Claims (10)
1. a kind of bank self-help terminal, which is characterized in that include paper money temporary portion with note input mouth and temporary set on the bank note
Depositing the foreign matter temporary storage part below portion, the paper money temporary portion has be connected to first to be open with the foreign matter temporary storage part, and described the
One opening is equipped with the first baffle for the hollow out for optionally blocking and opening first opening.
2. bank self-help terminal according to claim 1, which is characterized in that further include being set to below the foreign matter temporary storage part
Foreign matter recoverer, the foreign matter temporary storage part and the foreign matter recoverer have be connected to second to be open, second opening
Equipped with the second baffle for optionally blocking and opening second opening.
3. a kind of foreign matter retrieval methods, which is characterized in that for fetching the foreign matter for falling into bank self-help terminal, the bank self-help
Terminal includes having the paper money temporary portion of note input mouth and the foreign matter temporary storage part below the paper money temporary portion, the bank note temporary
Depositing portion, there is the first opening being connected to, first opening to be equipped with and optionally block and open with the foreign matter temporary storage part
The first baffle of the hollow out of first opening；The foreign matter retrieval methods include step：
It receives the foreign matter that user sends and claims application, the foreign matter claims application and carries account information data；
It is claimed and is applied according to the foreign matter, the mobile first baffle opens first opening.
4. foreign matter retrieval methods according to claim 3, which is characterized in that the account information data includes bank card
Number；Wherein, before the movement first baffle opens first opening, the foreign matter retrieval methods further include：
Bank's card number is read, whether veritifies bank's card number before application foreign matter claims in the bank self-help terminal
On had usage record；Remember when bank's card number had to use before application foreign matter claims in the bank self-help terminal
When record, then moves the first baffle and open first opening.
5. foreign matter retrieval methods according to claim 4, which is characterized in that open described the in the movement first baffle
Before one opening, the foreign matter retrieval methods further include：
Receive identity information to be verified input by user；And according to bank's card number of reading, transfer and bank's card number
Associated identity information of opening an account；The identity information to be verified is compared with the identity information of opening an account；When described to be tested
When card identification card number is matched with the identity information of opening an account, then moves the first baffle and open first opening.
6. foreign matter retrieval methods according to claim 3, which is characterized in that the foreign matter retrieval methods further include：Detection
First opening continuously opens duration, and in first opening when continuously opening duration and reaching the first preset duration, then
The mobile first baffle blocks first opening.
7. the foreign matter retrieval methods according to claim 3~6 any one, which is characterized in that the bank self-help terminal
Further include the foreign matter recoverer being set to below the foreign matter temporary storage part, the foreign matter temporary storage part has with the foreign matter recoverer to be connected
The second logical opening, second opening are equipped with the second baffle for optionally blocking and opening second opening；?
Before the mobile first baffle opens first opening, the foreign matter retrieval methods further include：
It veritifies in the bank self-help terminal and whether to claim the account information data for applying for recent operation away from the foreign matter
It is consistent that the account information data that application carries is claimed with the foreign matter；If account information data is consistent, the first gear is moved
Plate opens first opening；If account information data is inconsistent, moves the second baffle and open second opening, institute
It states foreign matter and falls into the foreign matter recoverer.
8. the foreign matter retrieval methods according to claim 3~6 any one, which is characterized in that the bank self-help terminal
Further include the foreign matter recoverer being set to below the foreign matter temporary storage part, the foreign matter temporary storage part has with the foreign matter recoverer to be connected
The second logical opening, second opening are equipped with the second baffle for optionally blocking and opening second opening；Its
In, the foreign matter retrieval methods further include：
The temporary duration that the foreign matter falls into the foreign matter temporary storage part is detected, and reaches the second preset duration in the temporary duration
When, then it moves the second baffle and opens second opening, the foreign matter falls into the foreign matter recoverer.
9. foreign matter retrieval methods according to claim 8, which is characterized in that fall into the foreign matter recoverer in the foreign matter
Afterwards, it receives the foreign matter that user sends and claims registration application, and the application information in registration application is claimed to the foreign matter and is deposited
Storage.
10. foreign matter retrieval methods according to claim 9, which is characterized in that the application information includes that the foreign matter falls
Fall time, account information, contact method and foreign matter title.
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| CN201810510096.4A CN108765790B (en) | 2018-05-24 | 2018-05-24 | Bank self-service terminal and foreign matter retrieval method |
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| CN201810510096.4A CN108765790B (en) | 2018-05-24 | 2018-05-24 | Bank self-service terminal and foreign matter retrieval method |
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| CN108765790B CN108765790B (en) | 2024-09-03 |
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