CN108305677A - Intelligent medical guide system based on speech recognition and intelligent medical guide badge - Google Patents
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Abstract
本发明公开了一种基于语音识别的智能导医系统及智能导医徽章，通过患者就诊前症状和体征特点，结合现有医院病例大数据分析，为病人选择就诊医生提供选项；在就诊过程中，系统将病患信息告知医生，医生可以快速给出治疗方案及措施；病患离院后，患者通过徽章反馈病症治愈情况。本发明为病患提供从家到医院再到家一整套解决方案，为实现个人定制化医疗服务提供方法；引入用户语音交互方便病患语音提供病情，并通过语音指导病患康复；还提供患者病区室内有源定位，系统准确知道患者位置，指引病患在就诊期间精确就医及检查，避免排队等候时间过长等医患之间的矛盾；解决了病患，尤其老年患者，进入医院不懂如何就医，如何快捷检查，检查报告如何解读，就诊后注意事项，如何随访等问题。
The invention discloses an intelligent medical guidance system based on voice recognition and an intelligent medical guidance badge. Through the characteristics of symptoms and signs of patients before treatment, combined with the analysis of existing hospital case big data, options are provided for patients to choose a doctor; during the treatment process , the system informs the doctor of the patient's information, and the doctor can quickly give a treatment plan and measures; after the patient leaves the hospital, the patient feedbacks the recovery status of the disease through the badge. The present invention provides patients with a complete set of solutions from home to hospital and then to home, and provides a method for realizing individualized medical services; introduces user voice interaction to facilitate the patient's voice to provide the patient's condition, and guides the patient's recovery through voice; Active positioning in the compartment, the system accurately knows the location of the patient, guides the patient to seek medical treatment and examination accurately during the treatment period, and avoids the contradiction between doctors and patients such as long waiting time in line; solves the problem that patients, especially elderly patients, do not understand when entering the hospital How to see a doctor, how to check quickly, how to interpret the inspection report, precautions after seeing a doctor, how to follow up, etc.
Description
技术领域technical field
本发明涉及便捷就医技术领域，尤其涉及一种基于语音识别的智能导医系统及智能导医徽章。The invention relates to the technical field of convenient medical treatment, in particular to an intelligent medical guidance system based on speech recognition and an intelligent medical guidance badge.
背景技术Background technique
现在就医时需要到医院挂号，然后排队等医生就诊，时间长，而且咨询复杂费时。存在检查报告获得时接诊医生却离开的现象；就诊后患者治疗跟踪问题；以及日益高涨的医疗纠纷矛盾，不利于一个和谐的就医环境。Now when you seek medical treatment, you need to register at the hospital, and then wait in line for the doctor to see a doctor. It takes a long time, and the consultation is complicated and time-consuming. There is a phenomenon that the receiving doctor leaves when the inspection report is obtained; the problem of patient treatment tracking after seeing a doctor; and the increasing medical disputes are not conducive to a harmonious medical treatment environment.
随着综合性大型医院的快速发展，患者在就诊时，若不清楚相应的就诊流程，很容易产生无法及时准确的执行相应就诊流程，耽误就医时间，并且由于就诊信息不对称，病人往往不知道下一步该做什么，去哪里做，无法了解就诊的全流程。With the rapid development of comprehensive large hospitals, if patients do not know the corresponding treatment process when they see a doctor, it is easy to fail to implement the corresponding treatment process in a timely and accurate manner, delaying the time for medical treatment, and due to the asymmetry of medical information, patients often do not know What to do next, where to go, unable to understand the whole process of seeing a doctor.
现今国内的综合性大型医院普遍用标牌来为患者导医，虽然这些标牌大多都贴在醒目处，但是许多患者或家属在焦急中忽视此类导医标牌，也常会出现患者和家属跟随标牌寻路却发现下一枚标牌消失或无法辨认的情况，且随着医院的不断扩大，此类标牌来不及更新，误导患者延缓治疗，加之人口老龄化，老年患者就医不便，所以现在出现了很多智能化的导医设备。Nowadays, comprehensive large hospitals in China generally use signs to guide patients to doctors. Although most of these signs are posted in eye-catching places, many patients or family members ignore such guide signs in anxiety, and patients and family members often follow the signs to find their doctor. However, he found that the next sign disappeared or could not be recognized. With the continuous expansion of the hospital, such signs could not be updated in time, misleading patients and delaying treatment. In addition, the population is aging, and it is inconvenient for elderly patients to seek medical treatment. medical guidance equipment.
目前国内的移动导医处于发展阶段，具有一定发展空间。At present, domestic mobile medical guidance is in the development stage and has a certain room for development.
发明内容Contents of the invention
发明目的：针对以上问题，本发明提出一种基于语音识别的智能导医系统及智能导医徽章。Purpose of the invention: In view of the above problems, the present invention proposes an intelligent medical guidance system based on speech recognition and an intelligent medical guidance badge.
技术方案：为实现本发明的目的，本发明所采用的技术方案是：一种基于语音识别的智能导医系统，包括流程：Technical solution: In order to achieve the purpose of the present invention, the technical solution adopted in the present invention is: an intelligent medical guidance system based on speech recognition, including a process:
(1)首次就医，进行系统注册，记录病人病史，制作并发放徽章；(1) Seeing a doctor for the first time, registering with the system, recording the patient's medical history, making and issuing badges;
(2)在家中，患者如遇不适，通过徽章向系统汇报病况；(2) At home, if patients feel unwell, they can report their condition to the system through badges;
(3)系统根据医院病例大数据反馈意见，通过语音指导病患，或就医，或改变服用药品的计量，或依据病情提供上门服务。(3) Based on the feedback from the big data of hospital cases, the system guides patients through voice, or seeks medical treatment, or changes the dosage of medicines taken, or provides door-to-door services according to the condition.
(4)如就医，系统为患者预约医生门诊，并告知可能涉及的检查；(4) If seeking medical treatment, the system will make an appointment for the patient to see a doctor and inform the patient of possible examinations;
(5)系统分配就诊时间及医生门诊室；(5) The system allocates visit time and doctor's outpatient room;
(6)患者到达医院，徽章根据室内有源定位技术，通过投射到地下的灯光进行院内导航；(6) When the patient arrives at the hospital, the badge will navigate the hospital through the light projected underground based on the indoor active positioning technology;
(7)病人提前做好相关检查，并通知检查款项，请病患确认支付；(7) The patient has done relevant inspections in advance, and notified the inspection payment, and asked the patient to confirm the payment;
(8)病人来到医生处，徽章会提供病人身份信息，结合人脸识别做身份确认，相应的检查记录传至医生处，医生根据检查及徽章收集的病情，做出处置办法；(8) When the patient comes to the doctor, the badge will provide the patient's identity information, combined with face recognition for identity confirmation, and the corresponding inspection records will be sent to the doctor, and the doctor will make a treatment according to the condition collected by the inspection and badge;
(9)医生诊断后所有信息根据病人情况语音告知；(9) After the doctor's diagnosis, all information will be announced by voice according to the patient's condition;
(10)药房提前配好相应药品，病患可直接根据徽章指引到达取药处，根据脸部识别确认身份以及支付费用；(10) The pharmacy prepares the corresponding medicines in advance, and patients can directly arrive at the medicine pick-up place according to the badge guidance, confirm their identity and pay the fee according to facial recognition;
(11)药品可根据病人状况本次带走或下单寄达；(11) Drugs can be taken away or delivered by order according to the patient's condition;
(12)回家后，徽章会提醒吃药时间及用量，注意事项，随访时间，病历信息可随时语音播放。(12) After returning home, the badge will remind you to take medicine time and dosage, precautions, follow-up time, and medical record information can be played at any time.
所述步骤(2)中，患者在家中，如遇紧急情况，可以通过徽章紧急健一键呼叫救护车；In the step (2), the patient is at home, and in case of an emergency, he can call an ambulance through the emergency button of the badge;
所述步骤(7)中，如遇多项检查，徽章可告知检查步骤顺序，也可根据检查的拥堵情况指导病患做其他相关检查，并通知检查款项，请病患确认支付。In the step (7), if there are multiple inspections, the badge can inform the order of the inspection steps, and can also guide the patient to do other related inspections according to the congestion situation of the inspection, and notify the inspection payment, and ask the patient to confirm the payment.
所述步骤(11)中，如果药物过多，徽章可根据语音提供快递送达服务。In the step (11), if there is too much medicine, the badge can provide express delivery service according to the voice.
系统会定期回访病人，了解病人感受与治疗情况。The system will regularly return to the patient to understand the patient's feelings and treatment conditions.
一种基于语音识别的智能导医徽章，所述徽章包括上述智能导医系统。An intelligent medical guidance badge based on voice recognition, the badge includes the above-mentioned intelligent medical guidance system.
有益效果：本发明利用面部识别在就诊时确认身份，支付检查就医费用等，简化就医步骤，高效快捷完成医院看病这一耗时耗力的老大难问题；本发明还提供病区室内患者有源定位技术，系统准确知道患者位置，指引病患在就诊期间精准就医检查，避免排队等候时间过长等医患之间的矛盾；本发明解决了病患进入医院不懂如何就医，尤其老年患者，如何快捷检查，检查报告如何解读，就诊后注意事项，如何随访等问题。Beneficial effects: the present invention uses facial recognition to confirm the identity when seeing a doctor, pay for examination and medical expenses, etc., simplifies the steps of seeing a doctor, and efficiently and quickly completes the time-consuming and labor-intensive problem of seeing a doctor in a hospital; Positioning technology, the system accurately knows the patient's location, guides the patient to seek medical examination accurately during the treatment period, and avoids the contradiction between doctors and patients such as long waiting time in line; How to check quickly, how to interpret the inspection report, precautions after seeing a doctor, how to follow up, etc.
附图说明Description of drawings
图1是本发明系统的功能流程示意图。Fig. 1 is a schematic diagram of the functional flow of the system of the present invention.
具体实施方式Detailed ways
下面结合附图和实施例对本发明的技术方案作进一步的说明。The technical solutions of the present invention will be further described below in conjunction with the accompanying drawings and embodiments.
如图1所示，本发明所述的基于语音识别的智能导医系统可以基于徽章实现，即智能导医徽章，具体包括功能流程：As shown in Figure 1, the speech recognition-based intelligent medical guidance system of the present invention can be implemented based on badges, that is, intelligent medical guidance badges, specifically including the functional process:
(1)首次到医院，就诊前，帮助患者在系统中进行注册，注册系统服务，记录病人病史及相关信息，导入并制作徽章，发放徽章；(1) When visiting the hospital for the first time, before seeing a doctor, help patients register in the system, register system services, record the patient's medical history and related information, import and make badges, and issue badges;
(2)在家中，患者如遇任何不适情况，可通过徽章向系统汇报自身病况；如遇紧急情况，可以通过徽章紧急健一键呼叫救护车；(2) At home, if the patient encounters any discomfort, he can report his condition to the system through the badge; in case of emergency, he can call an ambulance through the emergency key of the badge;
利用语音输入，方便患者随时无障碍反馈病情；语音识别通过硬件采集病患音频数据，通过解析生成关键字，为后台系统判断病患病情提供保证。Using voice input, it is convenient for patients to feedback their condition without barriers at any time; voice recognition collects patient audio data through hardware, generates keywords through analysis, and provides guarantee for the background system to judge the condition of the disease.
(3)后台系统根据医院病例大数据反馈意见，并通过语音指导病患，告知病人下一步的措施，或就医，或改变服用药品的计量，或依据病情提供上门服务；系统利用人工智能提供实时语音服务，减少人为错误产生；(3) The background system gives feedback on the big data of hospital cases, and guides patients through voice, informs patients of the next step, or seeks medical treatment, or changes the dosage of medicines taken, or provides door-to-door services according to the condition; the system uses artificial intelligence to provide real-time Voice service to reduce human error;
(4)如就医，系统可在患者知晓情况下为其预约医生门诊，并告知可能涉及的检查，提前做好准备；(4) If you seek medical treatment, the system can make an appointment for a doctor's clinic with the patient's knowledge, and inform you of the possible inspections that may be involved, so that you can make preparations in advance;
(5)系统自动分配就诊时间以及医生所在地点；(5) The system automatically assigns the time of visit and the location of the doctor;
(6)患者到达医院，直接指示提前做相应的检查，并且徽章根据室内定位技术，通过投射到地下的灯光进行导航，避免病患初次来医院不熟悉楼层位置；(6) When the patient arrives at the hospital, he directly instructs to do the corresponding inspection in advance, and the badge is based on the indoor positioning technology, and navigates through the light projected to the ground, so as to prevent the patient from being unfamiliar with the floor location when he comes to the hospital for the first time;
通过病区室内患者定位技术，系统准确知道患者位置，指引病患在就诊期间精准就医检查，避免排队等候时间过长等医患之间的矛盾。Through the patient positioning technology in the ward, the system accurately knows the patient's location, guides the patient to seek medical examination accurately during the treatment period, and avoids conflicts between doctors and patients such as long waiting time in line.
(7)如遇多项检查，徽章可告知检查步骤顺序，也可根据检查的拥堵情况指导病患做其他相关检查，并通知检查款项，请病患确认支付；(7) In case of multiple inspections, the badge can inform the order of the inspection steps, and can also guide the patient to do other related inspections according to the congestion of the inspection, and notify the inspection payment, and ask the patient to confirm the payment;
(8)病患来到医生处，在检查前，徽章会提供病人身份信息，结合人脸识别，可以做身份确认，相应的检查记录传至医生处，医生可根据检查解决做出初步判断医生还可以从徽章之前收集的病患在家的病情反馈做出处置办法；系统可利用其他连接设施收集病人的身体体征数据；(8) When the patient comes to the doctor, before the examination, the badge will provide the patient's identity information. Combined with face recognition, the identity can be confirmed, and the corresponding examination records will be sent to the doctor. The doctor can make a preliminary judgment based on the examination solution. It is also possible to make disposition measures from the feedback of the patient's condition at home collected before the badge; the system can use other connected facilities to collect the patient's physical sign data;
(9)在医生诊断后所有信息可根据病人情况语音告知；(9) After the doctor's diagnosis, all information can be announced by voice according to the patient's condition;
(10)病人去药房取药前，药房已经配好相应药品，病患直接可根据徽章指引到达取药处，依旧根据脸部识别确认身份以及支付费用；(10) Before the patient goes to the pharmacy to pick up the medicine, the pharmacy has already prepared the corresponding medicine, and the patient can directly arrive at the medicine pick-up place according to the badge guide, and still confirm the identity and pay the fee according to the facial recognition;
利用面部识别在就诊时确认身份，支付检查就医费用等，简化就医步骤，高效快捷完成医院看病这一耗时耗力的老大难问题。Use facial recognition to confirm the identity when seeing a doctor, pay for examination and medical expenses, etc., simplify the steps of seeing a doctor, and complete the time-consuming and labor-intensive problem of seeing a doctor efficiently and quickly.
(11)可根据病人自身状况本次带走或下单寄达，如果药物过多，徽章可根据语音提供当日快递送达服务；(11) According to the patient's own condition, it can be taken away or ordered to be delivered this time. If there are too many medicines, the badge can provide express delivery service on the same day according to the voice;
(12)回家后，徽章会提醒吃药时间及用量，注意事项，随访时间，电子病历信息可随时通徽章语音播放，便于患者了解病情；(12) After returning home, the badge will remind the time and dosage of medicine, precautions, follow-up time, electronic medical record information can be played through the voice of the badge at any time, so that patients can understand the condition;
(13)系统会定期回访病人，了解病人感受与治疗情况，系统利用大数据为病患提供就医选择。(13) The system will regularly return to the patient to understand the patient's feelings and treatment conditions. The system uses big data to provide patients with medical options.
本发明解决了病患，尤其老年患者，进入医院不懂如何就医，如何快捷检查，检查报告如何解读，就诊后注意事项，如何随访等问题。The invention solves the problems of patients, especially elderly patients, who do not know how to seek medical treatment, how to quickly check, how to interpret the inspection report, precautions after seeing a doctor, and how to follow up when they enter the hospital.
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| CN111430021A (en) * | 2020-05-06 | 2020-07-17 | 广东石油化工学院 | A kind of outpatient diagnosis and treatment unit with waiting room and using method thereof |
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