CN108234604A - A kind of information acquisition method and its application server, system - Google Patents
A kind of information acquisition method and its application server, system Download PDFInfo
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
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- G06Q10/20—Administration of product repair or maintenance
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/52—Network services specially adapted for the location of the user terminal
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
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Abstract
The embodiment of the present invention discloses a kind of information acquisition method and its application server, system, and wherein method includes the following steps:User equipment is obtained based on vehicle maintenance platform and damages data for the vehicle that target vehicle is acquired;The first maintenance company's data to match with repair screening conditions are obtained in mantenance data set;Obtain the valuation of enterprise index of first maintenance company's data, according to the default evaluation number that acquisition is inputted in vehicle maintenance platform, second maintenance company's data are filtered out in first maintenance company's data, and vehicle damage picture and information of vehicles are sent to the corresponding maintenance company's equipment of second maintenance company's data;The quotation information of the target vehicle of maintenance company's equipment generation is received based on vehicle maintenance platform;Quotation information and second maintenance company's data are sent to by user equipment based on user contact infonnation.Using the present invention, satisfactory maintenance company can be gone out by intelligent screening according to the demand of user, improve the space of selection.
Description
Technical Field
The invention relates to the technical field of electronics, in particular to an information acquisition method and an application server and system thereof.
Background
The increase of the automobile holding amount brings about rapid increase of the insurance premium share of the automobile insurance, but for insurance companies, the serious examination of 'high payment and no profit' has to be undertaken at the back of the huge premium income amount, and the prospect is worried. In the market expansion process of insurance companies, claim settlement resources are used for acquiring underwriting resources to promote business development, although the policy greatly promotes premium income, the policy objectively makes a claim settlement policy and controls claim settlement cost to have serious influence, so that the claim settlement cost is difficult to compress, and the vehicle insurance profit is generally low. At present, the insurance company vehicle insurance claim settlement case part determines damage by itself, most of the insurance companies are maintenance enterprises or public estimation companies, the insurance companies lack enough speaking right in the aspect of maintenance price control, whether price data of vehicle spare and accessory parts of the loss settlement is real and reasonable, and whether a space for compressing claim settlement cost exists is unknown. Fixed maintenance enterprises lack commercial competition and cannot independently select the maintenance enterprises, so that various problems are caused in the vehicle maintenance process, such as loss expansion, long maintenance timeliness, no quality guarantee and the like, the satisfaction degree of users is not high, and a great deal of effort is required to find high-quality maintenance enterprises.
Disclosure of Invention
The embodiment of the invention provides an information acquisition method, an application server and an application system thereof, which can intelligently screen out maintenance enterprises meeting requirements according to the requirements of users, and improve the selection space.
A first aspect of an embodiment of the present invention provides an information obtaining method, which may include:
the method comprises the steps that user equipment obtains vehicle loss data collected aiming at a target vehicle, and sends the vehicle loss data to an application server corresponding to a vehicle maintenance platform on the basis of the vehicle maintenance platform, wherein the vehicle loss data comprise vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
the application server receives the vehicle loss data sent by the user equipment, and acquires first maintenance enterprise data matched with the maintenance screening conditions from maintenance enterprise data in a maintenance data set;
the application server acquires an enterprise evaluation index of the first maintenance enterprise data, screens out second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
the maintenance enterprise equipment receives the car damage picture and the vehicle information sent by the application server, generates quotation information of the target vehicle based on the car damage picture and the vehicle information, and sends the quotation information to the application server based on the vehicle maintenance platform;
and the application server receives the quotation information sent by the maintenance enterprise equipment and sends the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
A second aspect of the embodiments of the present invention provides an information obtaining method, which may include:
the method comprises the steps that vehicle loss data collected by user equipment aiming at a target vehicle are obtained on the basis of a vehicle maintenance platform, wherein the vehicle loss data comprise vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
acquiring first maintenance enterprise data matched with the maintenance screening conditions from maintenance enterprise data of a maintenance data set;
acquiring an enterprise evaluation index of the first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
receiving quotation information of the target vehicle generated by the maintenance enterprise equipment for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform;
and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
A third aspect of an embodiment of the present invention provides an application server, which may include:
the data acquisition unit is used for acquiring vehicle loss data acquired by user equipment aiming at a target vehicle based on a vehicle maintenance platform, wherein the vehicle loss data comprises vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
the first data processing unit is used for acquiring first maintenance enterprise data matched with the maintenance screening conditions from maintenance enterprise data of a maintenance data set;
the second data processing unit is used for acquiring the enterprise evaluation index of the first maintenance enterprise data, screening out second maintenance enterprise data from the first maintenance enterprise data according to the preset evaluation index acquired from the vehicle maintenance platform, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
a quotation generating unit, configured to receive, based on the vehicle maintenance platform, quotation information of the target vehicle generated by the maintenance enterprise device for the vehicle damage picture and the vehicle information;
and the data sending unit is used for sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
A fourth aspect of the present invention provides an information acquisition system, which may include a user device, a maintenance enterprise device, and an application server provided in the third aspect of the present invention:
the system comprises user equipment and a service platform, wherein the user equipment is used for acquiring vehicle loss data acquired aiming at a target vehicle and sending the vehicle loss data to an application server corresponding to a vehicle maintenance platform based on the vehicle maintenance platform, and the vehicle loss data comprises vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
the maintenance enterprise equipment is used for receiving the vehicle loss picture and the vehicle information sent by the application server, generating quotation information of the target vehicle based on the vehicle loss picture and the vehicle information, and sending the quotation information to the application server based on the vehicle maintenance platform;
a fifth aspect of an embodiment of the present invention provides an electronic device, which may include: the device comprises a shell, a processor, a memory, a circuit board and a power circuit, wherein the circuit board is arranged in a space enclosed by the shell, and the processor and the memory are arranged on the circuit board; the power supply circuit is used for supplying power to each circuit or device of the electronic equipment; the memory is used for storing executable program codes; the processor executes a program corresponding to the executable program code by reading the executable program code stored in the memory, for performing the steps of:
the method comprises the steps that vehicle loss data collected by user equipment aiming at a target vehicle are obtained on the basis of a vehicle maintenance platform, wherein the vehicle loss data comprise vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
acquiring first maintenance enterprise data matched with the maintenance screening conditions from maintenance enterprise data of a maintenance data set;
acquiring an enterprise evaluation index of the first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
receiving quotation information of the target vehicle generated by the maintenance enterprise equipment for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform;
and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
In the embodiment of the invention, vehicle damage data collected by user equipment aiming at a target vehicle is obtained based on a vehicle maintenance platform; acquiring first maintenance enterprise data matched with maintenance screening conditions from maintenance enterprise data of a maintenance data set; acquiring an enterprise evaluation index of first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending a vehicle loss picture and vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of a target vehicle generated by the maintenance enterprise equipment aiming at the vehicle loss picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information. Maintenance enterprise data meeting requirements can be intelligently screened out from numerous maintenance enterprise data according to the requirements of users, the problem that high-quality maintenance enterprises need to be searched by spending a great deal of energy is solved, and the selection space is improved.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a schematic flowchart of an information obtaining method according to an embodiment of the present invention;
fig. 2 is a schematic flow chart of another information acquisition method according to an embodiment of the present invention;
fig. 3 is a schematic flowchart of another information acquisition method according to an embodiment of the present invention;
fig. 4 is a schematic flowchart of another information acquisition method according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of an application server according to an embodiment of the present invention;
fig. 6 is a schematic structural diagram of another application server provided in the embodiment of the present invention;
FIG. 7 is a schematic structural diagram of a second data processing unit according to an embodiment of the present invention;
fig. 8 is a schematic structural diagram of a data sending unit according to an embodiment of the present invention;
fig. 9 is a schematic diagram of a framework of an information acquisition system according to an embodiment of the present invention;
fig. 10 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The information acquisition method provided by the embodiment of the invention can be applied to screening the scenes of maintenance enterprises on an automobile maintenance platform, and the specific implementation process comprises the following steps: acquiring vehicle loss data acquired by user equipment aiming at a target vehicle based on a vehicle maintenance platform; acquiring first maintenance enterprise data matched with maintenance screening conditions from maintenance enterprise data of a maintenance data set; acquiring an enterprise evaluation index of first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending a vehicle loss picture and vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of a target vehicle generated by the maintenance enterprise equipment aiming at the vehicle loss picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information. Maintenance enterprise data meeting requirements can be intelligently screened out from numerous maintenance enterprise data according to the requirements of users, so that the problem that high-quality maintenance enterprises need to be searched by spending a great deal of energy is solved, and the selection space is improved.
The application server related to the embodiment of the invention can be specifically background service equipment with the running condition of a vehicle maintenance platform; the vehicle maintenance platform can be a software platform built on the terminal equipment, and a user can input vehicle damage data on the vehicle platform of the terminal equipment to obtain a screened maintenance enterprise; the background service equipment can display the screened data information on the vehicle maintenance platform.
Referring to fig. 1, a flow chart of an information obtaining method according to an embodiment of the present invention is schematically shown. As shown in fig. 1, the method of the embodiment of the present invention may include the following steps S101 to S105.
S101, user equipment acquires vehicle loss data acquired aiming at a target vehicle, and sends the vehicle loss data to an application server corresponding to a vehicle maintenance platform based on the vehicle maintenance platform, wherein the vehicle loss data comprises vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
specifically, the user equipment acquires vehicle loss data collected by a target vehicle, and sends the vehicle loss data to an application server corresponding to a vehicle maintenance platform based on the vehicle maintenance platform, the vehicle loss data comprises vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions, it can be understood that the target vehicle is a vehicle to be maintained after maintenance or accidents and collisions, a maintenance enterprise can be selected from the vehicle maintenance platform to perform maintenance, the vehicle loss data is data of vehicle damage conditions and accident sites, the vehicle loss pictures, accident site pictures, vehicle information, user contact information, maintenance screening conditions and the like of the vehicle, the vehicle information can comprise brands, service lives and the like of the vehicle, the user contact information can be mailboxes, telephone numbers and the like, and the maintenance screening conditions comprise vehicle brand data, vehicle information, service data and service data, And the user equipment acquires the vehicle loss data collected aiming at the target vehicle and sends the vehicle loss data to an application server corresponding to the vehicle maintenance platform.
S102, the application server receives the vehicle loss data sent by the user equipment, and first maintenance enterprise data matched with the maintenance screening conditions are obtained from maintenance enterprise data of a maintenance data set;
specifically, the application server receives the vehicle loss data sent by the user equipment, acquires first maintenance enterprise data matched with the maintenance screening conditions from maintenance enterprise data in a maintenance data set, it is to be understood that the repair filter condition includes at least one of repair brand data, business qualification data, and business location data, the maintenance enterprise data comprises at least one of maintenance brand data, enterprise qualification data and enterprise position data, maintenance enterprise data is stored in a maintenance data set, after the application server receives the vehicle damage data sent by the user equipment, searching whether data information matched with the maintenance screening conditions exists in the maintenance data set, and if the data information matched with the maintenance screening conditions exists, acquiring maintenance enterprise data corresponding to the data information; for example, when the maintenance screening condition is vehicle brand data, if maintenance brand data matched with the vehicle brand data exists in the maintenance data set, acquiring maintenance enterprise data corresponding to the maintenance brand data; when the maintenance screening condition is maintenance qualification data, if enterprise qualification data matched with the maintenance qualification data exists in the maintenance data set, acquiring maintenance enterprise data corresponding to the enterprise qualification data; and when the maintenance screening condition is maintenance site data, if enterprise position data matched with the maintenance site data exists in the maintenance data set, acquiring maintenance enterprise data corresponding to the enterprise position data.
S103, the application server obtains an enterprise evaluation index of the first maintenance enterprise data, screens out second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index obtained from a vehicle maintenance platform, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
specifically, the application server obtains an enterprise evaluation index of the first maintenance enterprise data, and according to a preset evaluation index input in a vehicle maintenance platform, screens out second maintenance enterprise data from the first maintenance enterprise data, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data, it can be understood that the application server obtains the enterprise evaluation index in the first maintenance enterprise data in a maintenance enterprise set, and then obtains the preset evaluation index according to the vehicle maintenance platform, where the preset evaluation index may be a default preset parameter of the vehicle maintenance platform, or may be input in the vehicle maintenance platform according to a user requirement, and according to a preset rule, screens out an enterprise evaluation index meeting a condition, and obtains the second maintenance enterprise data to which the enterprise evaluation index meeting the condition belongs, and after the second maintenance enterprise data is acquired, the application server sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data.
S104, the maintenance enterprise equipment receives the car damage picture and the vehicle information sent by the application server, generates quotation information of the target vehicle based on the car damage picture and the vehicle information, and sends the quotation information to the application server based on the vehicle maintenance platform;
specifically, the equipment of maintenance enterprise receives the application server sends the car decreases the picture with vehicle information, based on the car decreases the picture with vehicle information generates the quotation information of target vehicle, and based on vehicle maintenance platform will quotation information send to application server, can understand that, the equipment of maintenance enterprise receives the car decreases the picture with behind the vehicle information, the maintenance enterprise verifies impaired data to carry out the price of loss to the vehicle, generate the quotation information of target vehicle, the quotation information includes that target vehicle needs the part of maintenance and corresponding price, the equipment of maintenance enterprise based on vehicle maintenance platform will quotation information send to application server.
S105, the application server receives the quotation information sent by the maintenance enterprise equipment, and sends the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
Specifically, the application server receives the quotation information sent by the maintenance enterprise equipment, and sends the quotation information and the maintenance enterprise data to the user equipment based on the user contact information, and it can be understood that the application server receives the quotation information sent by the maintenance enterprise equipment, further obtains the user contact information and the second maintenance enterprise data, and sends the quotation information and the second maintenance enterprise data to the user equipment through the user contact information.
In the embodiment of the invention, vehicle damage data collected by user equipment aiming at a target vehicle is obtained based on a vehicle maintenance platform; acquiring first maintenance enterprise data matched with maintenance screening conditions from maintenance enterprise data of a maintenance data set; acquiring an enterprise evaluation index of first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending a vehicle loss picture and vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of a target vehicle generated by the maintenance enterprise equipment aiming at the vehicle loss picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information. Maintenance enterprise data meeting requirements can be intelligently screened out from numerous maintenance enterprise data according to the requirements of users, the problem that high-quality maintenance enterprises need to be searched by spending a great deal of energy is solved, and the selection space is improved.
Referring to fig. 2, a flow chart of an information obtaining method according to an embodiment of the present invention is shown. As shown in fig. 2, the method of the embodiment of the present invention may include the following steps S201 to S209.
S201, a user device acquires vehicle loss data collected aiming at a target vehicle, and sends the vehicle loss data to an application server corresponding to a vehicle maintenance platform based on the vehicle maintenance platform, wherein the vehicle loss data comprises a vehicle loss picture, vehicle information, user contact information and maintenance screening conditions;
s202, the application server receives the vehicle loss data sent by the user equipment, and the application server generates valuation information for the target vehicle based on the vehicle loss data;
specifically, application server receives user equipment sends the car decreases data, application server is based on car decreases data generation is directed against the valuation information of target vehicle, it can be understood that, application server receives user equipment sends the car decreases data, according to the car loss photo in the car decreases data that the user uploaded, calls artificial intelligence analytic system and carries out the analysis to the car loss photo to the inside big data analysis processing system of contrast system, the generation is directed against the valuation information of target vehicle, valuation information includes the part and the corresponding price that target vehicle needs maintenance.
S203, the application server searches first maintenance enterprise data matched with the maintenance screening conditions in maintenance enterprise data of a maintenance data set, wherein the maintenance screening conditions comprise at least one of vehicle brand data, maintenance qualification data and maintenance location data, and the maintenance enterprise data comprise at least one of maintenance brand data, enterprise qualification data and enterprise position data;
specifically, the application server searches maintenance enterprise data matched with the maintenance screening condition in a maintenance data set, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the maintenance enterprise data, it can be understood that the maintenance screening condition includes at least one of maintenance brand data, enterprise qualification data, and enterprise location data, the maintenance enterprise data includes at least one of maintenance brand data, enterprise qualification data, and enterprise location data, the vehicle brand data is a brand name of a vehicle, which may be a chinese name and an english name, for example, a same vehicle brand is corresponding to the chinese brand name of the input vehicle and the english brand name of the input vehicle, the maintenance qualification data is a minimum maintenance enterprise qualification of the screened maintenance enterprise, for example, the input maintenance qualification data is "X", the enterprise qualification of the selected maintenance enterprise is "X" or the enterprise qualification is higher than "X", the maintenance location data is location information of the target vehicle, the maintenance brand data is a rating evaluated by the maintenance enterprise according to conditions such as a technical level, a management level, equipment facilities, environmental protection measures and the like of the maintenance enterprise, the enterprise location data is address information of the maintenance enterprise, and the application server searches for maintenance enterprise data matched with the maintenance screening conditions in the maintenance data set.
S204, the application server obtains enterprise evaluation parameters of the first maintenance enterprise data, and calculates and obtains enterprise evaluation indexes of the first maintenance enterprise data by adopting the weight proportion of the enterprise evaluation parameters, wherein the enterprise evaluation parameters of the enterprise evaluation indexes comprise at least one enterprise evaluation parameter of historical quote deviation rate, historical bid winning rate, bid invitation recommendation rate, quote participation degree, effective quote rate, loss pursuit quote application rate and maintenance enterprise service satisfaction degree;
specifically, the application server obtains enterprise evaluation parameters of the first maintenance enterprise data, and calculates and obtains enterprise evaluation indexes of the first maintenance enterprise data by using weight proportions of the enterprise evaluation parameters, it can be understood that the application server obtains the enterprise evaluation parameters of the first maintenance enterprise data and weight proportions of the enterprise evaluation parameters in a maintenance enterprise set, the enterprise evaluation parameters are used for calculating the enterprise evaluation indexes, the weight proportions of the enterprise evaluation parameters are used for measuring the importance degree of the enterprise evaluation parameters in the enterprise evaluation indexes, the larger the weight proportions of the enterprise evaluation parameters are, the more important the enterprise evaluation parameters are, the weight proportions of the enterprise evaluation parameters can be preset by a vehicle maintenance platform, and can also be input on the vehicle maintenance platform; the enterprise evaluation parameters of the enterprise evaluation index comprise at least one enterprise evaluation parameter of historical quote deviation rate, historical bid rate, bid invitation recommendation rate, quote participation, effective quote rate, loss-pursuing quote application rate and maintenance enterprise service satisfaction, and the specific calculation method comprises the following steps:
the historical quote deviation rate is determined by historical quote amount and historical loss amount, the historical quote amount and the historical loss amount are respectively quote amount and loss amount of a maintenance enterprise to the loss vehicle, and the historical quote deviation rate is sigma historical case loss amount-historical repair institution quote amount/sigma historical case loss amount 100%.
The historical bid-winning rate is determined by the historical bid-winning service quantity and the historical bid-bidding invitation service quantity, the historical bid-winning service quantity is the service quantity for winning a bid after a maintenance enterprise receives a bid invitation, the historical bid-bidding invitation service quantity is determined as the bid-bidding invitation service quantity of a vehicle maintenance platform received by the maintenance enterprise, and the historical bid-winning rate is the historical bid-winning service quantity/the historical bid-bidding invitation service quantity which is 100%.
The bid invitation recommendation rate is determined by the recommended traffic and the bid invitation traffic, the recommended traffic is the traffic recommended by the vehicle maintenance platform of the maintenance enterprise, the bid invitation traffic is the traffic bid invited by the vehicle maintenance platform, and the bid invitation recommendation rate is the recommended traffic/the bid invitation traffic × 100%.
The quotation participation degree is determined by the participation quotation service quantity and the bidding invitation service quantity, wherein the participation quotation service quantity is the quotation participation service quantity of the maintenance enterprise, the bidding invitation service quantity is the bidding invitation service quantity of the vehicle maintenance platform, and the quotation participation degree is the participation quotation service quantity/the bidding invitation service quantity which is 100 percent.
The effective quotation rate is determined by the effective quotation service quantity and the bidding invitation service quantity, wherein the effective quotation service quantity is the service quantity of effective quotation of a maintenance enterprise, the bidding invitation service quantity is the service quantity of bidding invitation of a vehicle maintenance platform, and the effective quotation rate is equal to the effective quotation service quantity/the bidding invitation service quantity multiplied by 100%.
The loss-pursuing quotation application rate is determined by loss-pursuing quotation application service quantity and repair task quantity, the loss-pursuing quotation application service quantity is the service quantity of the maintenance enterprise loss-pursuing quotation application, the repair task quantity is the repair task quantity of the maintenance enterprise, and the loss-pursuing quotation application rate is 100% of the loss-pursuing quotation application service quantity/repair task quantity.
The service satisfaction (including the high rating, the medium rating and the poor rating) of the maintenance enterprise is determined by the service satisfaction evaluation quantity and the repair task quantity, the service satisfaction evaluation quantity is the service satisfaction evaluation (high rating, medium rating and poor rating) quantity of the maintenance enterprise collected by the vehicle maintenance platform after the repair task is finished, the repair task quantity is the repair task quantity of the maintenance enterprise, and the service satisfaction of the maintenance enterprise is the service satisfaction evaluation quantity/the repair task quantity which is 100%.
S205, when the enterprise evaluation index is larger than the preset evaluation index, the application server acquires second maintenance enterprise data to which the enterprise evaluation index belongs, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
specifically, when the enterprise evaluation index is greater than the preset evaluation index, second maintenance enterprise data to which the enterprise evaluation index belongs is acquired, and the vehicle loss picture and the vehicle information are sent to maintenance enterprise equipment corresponding to the second maintenance enterprise data. For example, the weight ratio of the historical quotation deviation rate J is J, the weight ratio of the historical bid rate K is K, the weight ratio of the bid invitation recommendation rate L is L, the weight ratio of the quotation participation degree M is M, the weight ratio of the effective quotation rate N is N, the weight ratio of the loss-pursuit quotation application rate P is P, and the weight ratio of the maintenance enterprise service satisfaction degree Q is Q, then the enterprise evaluation index a is J + K + L + M + N + P + Q, if the enterprise evaluation index a is greater than the preset evaluation index B, the second maintenance enterprise data to which the enterprise evaluation index a belongs is obtained, and the vehicle loss picture and the vehicle information are sent to the maintenance enterprise equipment corresponding to the second maintenance enterprise data.
S206, the maintenance enterprise equipment receives the car damage picture and the vehicle information sent by the application server, generates quotation information of the target vehicle based on the car damage picture and the vehicle information, and sends the quotation information to the application server based on the vehicle maintenance platform;
s207, the application server receives the quotation information sent by the maintenance enterprise equipment, screens out target quotation information according to the valuation information, and sends the target quotation information and target maintenance enterprise data corresponding to the target quotation information to the user equipment based on the user contact information;
specifically, the application server receives the quotation information sent by the maintenance enterprise equipment, screens out target quotation information according to the evaluation information, and sends the target quotation information and target maintenance enterprise data corresponding to the target quotation information to the user equipment based on the user contact information.
S208, the application server acquires loss following quotation information of maintenance enterprise equipment aiming at the target vehicle based on the vehicle maintenance platform;
specifically, application server is based on vehicle maintenance platform acquires that maintenance enterprise's equipment is directed against target vehicle's the quotation information that loses of chasing after, and it can be understood that, after the user sent the vehicle to appointed maintenance enterprise, the maintenance enterprise carried out the real car inspection to the vehicle to judge whether to lose the quotation to the vehicle of chasing after, if lose the quotation of chasing after, then sent the quotation information that loses to target vehicle to vehicle maintenance platform through maintenance enterprise's equipment, application server basis vehicle maintenance platform acquires the quotation information that loses of chasing after.
S209, the application server sends the loss following quotation information to user equipment and receives confirmation information of the loss following quotation information returned by the user equipment;
specifically, the application server will the quotation information of pursuing loss sends to user equipment, and receive what user equipment returned to the affirmation information of the quotation information of pursuing loss, and it can be understood that, application server acquire the quotation data of pursuing loss, through the quotation information of pursuing loss will be sent to vehicle detection equipment to the contact data of pursuing loss, and vehicle detection equipment receives after the quotation information of pursuing loss, sends the affirmation information to application server based on vehicle maintenance platform, and application server receives that vehicle detection equipment returns to the affirmation information of the quotation information of pursuing loss.
Steps S201 and S206 in the embodiment of the present invention refer to specific descriptions of steps S101 and S104 in the embodiment shown in fig. 1, respectively, and are not described herein again.
In the embodiment of the invention, vehicle damage data collected by user equipment aiming at a target vehicle is obtained based on a vehicle maintenance platform; acquiring first maintenance enterprise data matched with maintenance screening conditions from maintenance enterprise data of a maintenance data set; acquiring an enterprise evaluation index of first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending a vehicle loss picture and vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of a target vehicle generated by the maintenance enterprise equipment aiming at the vehicle loss picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information. Maintenance enterprise data meeting requirements can be intelligently screened out from numerous maintenance enterprise data according to the requirements of users, the problem that high-quality maintenance enterprises need to be searched by spending a great deal of energy is solved, and the selection space is improved.
Referring to fig. 3, a flow chart of an information obtaining method according to an embodiment of the present invention is shown. As shown in fig. 3, the method of the embodiment of the present invention may include the following steps S301 to S305.
S301, vehicle loss data collected by user equipment aiming at a target vehicle is obtained based on a vehicle maintenance platform, wherein the vehicle loss data comprises vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
specifically, the application server obtains vehicle loss data collected by the user equipment for a target vehicle based on a vehicle maintenance platform, the vehicle loss data comprises a vehicle loss picture, vehicle information, user contact information and maintenance screening conditions, it can be understood that the target vehicle is a vehicle to be maintained or a vehicle to be maintained after an accident and a collision occurs, a maintenance enterprise can be selected from the vehicle maintenance platform for maintenance, the vehicle loss data is data of the damaged condition and the accident site of the vehicle, the vehicle loss data comprises the vehicle loss picture, the accident site picture, the vehicle information, the user contact information, the maintenance screening conditions and the like of the vehicle, the vehicle information can comprise the brand, the service life and the like of the vehicle, the user contact information can be a mailbox, a telephone number and the like, the maintenance screening conditions comprise at least one data of vehicle brand data, maintenance qualification data and maintenance location data, the method comprises the steps that user equipment obtains vehicle loss data collected aiming at a target vehicle, and an application server obtains the vehicle loss data based on a vehicle maintenance platform.
S302, acquiring first maintenance enterprise data matched with the maintenance screening conditions from maintenance enterprise data in a maintenance data set;
specifically, the application server obtains first maintenance enterprise data matched with the maintenance screening condition from maintenance enterprise data in a maintenance data set, it can be understood that the maintenance screening condition includes at least one of maintenance brand data, enterprise qualification data and enterprise location data, the maintenance enterprise data is stored in the maintenance data set, after receiving the vehicle damage data sent by the user equipment, the application server searches whether data information matched with the maintenance screening condition exists in the maintenance data set, and if data information matched with the maintenance screening condition exists, the application server obtains maintenance enterprise data corresponding to the data information; for example, when the maintenance screening condition is vehicle brand data, if maintenance brand data matched with the vehicle brand data exists in the maintenance data set, acquiring maintenance enterprise data corresponding to the maintenance brand data; when the maintenance screening condition is maintenance qualification data, if enterprise qualification data matched with the maintenance qualification data exists in the maintenance data set, acquiring maintenance enterprise data corresponding to the enterprise qualification data; and when the maintenance screening condition is maintenance site data, if enterprise position data matched with the maintenance site data exists in the maintenance data set, acquiring maintenance enterprise data corresponding to the enterprise position data.
S303, acquiring an enterprise evaluation index of the first maintenance enterprise data, screening out second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
specifically, the application server obtains an enterprise evaluation index of the first maintenance enterprise data, screens out second maintenance enterprise data from the first maintenance enterprise data according to a preset evaluation index input in a vehicle maintenance platform, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data, it can be understood that the application server obtains the enterprise evaluation index in the first maintenance enterprise data from a maintenance enterprise set, and then obtains the preset evaluation index according to the vehicle maintenance platform, the preset evaluation index can be a default preset parameter of the vehicle maintenance platform, or can be input in the vehicle maintenance platform according to user requirements, screen out an enterprise evaluation index meeting conditions according to preset rules, and obtain second maintenance enterprise data to which the enterprise evaluation index meeting the conditions belongs, and after the second maintenance enterprise data is acquired, the application server sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data.
S304, receiving quotation information of the target vehicle, generated by the maintenance enterprise equipment for the vehicle loss picture and the vehicle information, based on the vehicle maintenance platform;
specifically, application server is based on vehicle maintenance platform receives maintenance enterprise's equipment is directed against the car decreases the picture with vehicle information generates target vehicle's quotation information, it can understand be that, and maintenance enterprise's equipment is received the car decreases the picture with behind the vehicle information, maintenance enterprise verifies impaired data to carry out the price of making a loss to the vehicle, generate target vehicle's quotation information, the quotation information includes target vehicle needs the part of maintenance and corresponding price, application server is based on vehicle maintenance platform receives the quotation information that maintenance enterprise's equipment sent.
S305, sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
Specifically, the application server receives the quotation information sent by the maintenance enterprise equipment, and based on the user contact information, the quotation information and the maintenance enterprise data are sent to the user equipment.
In the embodiment of the invention, vehicle damage data collected by user equipment aiming at a target vehicle is obtained based on a vehicle maintenance platform; acquiring first maintenance enterprise data matched with maintenance screening conditions from maintenance enterprise data of a maintenance data set; acquiring an enterprise evaluation index of first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending a vehicle loss picture and vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of a target vehicle generated by the maintenance enterprise equipment aiming at the vehicle loss picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information. Maintenance enterprise data meeting requirements can be intelligently screened out from numerous maintenance enterprise data according to the requirements of users, the problem that high-quality maintenance enterprises need to be searched by spending a great deal of energy is solved, and the selection space is improved.
Referring to fig. 4, a flow chart of an information obtaining method according to an embodiment of the present invention is shown. As shown in fig. 4, the method of the embodiment of the present invention may include the following steps S401 to S409.
S401, vehicle loss data collected by user equipment aiming at a target vehicle are obtained based on a vehicle maintenance platform, wherein the vehicle loss data comprise vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
s402, receiving the vehicle loss data sent by the user equipment, and generating valuation information for the target vehicle based on the vehicle loss data;
specifically, application server receives user equipment sends the car decreases data, based on car decreases data generation is directed against target vehicle's valuation information, it can be understood that, application server receives user equipment sends the car decreases data, according to the car loss photo in the car decreases data that the user uploaded, calls artificial intelligence analytic system and analyzes the car loss photo to contrast the inside big data analysis processing system of system, generate and aim at target vehicle's valuation information, valuation information includes target vehicle need maintain the part of maintenance and the price that corresponds.
S403, searching first maintenance enterprise data matched with the maintenance screening conditions in maintenance enterprise data of a maintenance data set, wherein the maintenance screening conditions comprise at least one of vehicle brand data, maintenance qualification data and maintenance location data, and the maintenance enterprise data comprise at least one of maintenance brand data, enterprise qualification data and enterprise location data;
specifically, the application server searches maintenance enterprise data matched with the maintenance screening condition in a maintenance data set, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the maintenance enterprise data, it can be understood that the maintenance screening condition includes at least one of maintenance brand data, enterprise qualification data, and enterprise location data, the maintenance enterprise data includes at least one of maintenance brand data, enterprise qualification data, and enterprise location data, the vehicle brand data is a brand name of a vehicle, which may be a chinese name and an english name, for example, a chinese brand name of an input vehicle and an english brand name of the input vehicle correspond to the same vehicle brand, the maintenance qualification data is a minimum maintenance enterprise qualification of the screened maintenance enterprise, for example, the input maintenance qualification data is "X", the enterprise qualification of the selected maintenance enterprise is "X" or the enterprise qualification is higher than "X", the maintenance location data is location information of the target vehicle, the maintenance brand data is a rating evaluated by the maintenance enterprise according to conditions such as a technical level, a management level, equipment facilities, environmental protection measures and the like of the maintenance enterprise, the enterprise location data is address information of the maintenance enterprise, and the application server searches for maintenance enterprise data matched with the maintenance screening conditions in the maintenance data set.
S404, obtaining enterprise evaluation parameters of the first maintenance enterprise data, and calculating and obtaining enterprise evaluation indexes of the first maintenance enterprise data by adopting the weight proportion of the enterprise evaluation parameters, wherein the enterprise evaluation parameters of the enterprise evaluation indexes comprise at least one enterprise evaluation parameter of historical quote deviation rate, historical bid winning rate, bid invitation recommendation rate, quote participation degree, effective quote rate, loss-pursuing quote application rate and maintenance enterprise service satisfaction degree;
specifically, the application server obtains enterprise evaluation parameters of the first maintenance enterprise data, and calculates and obtains enterprise evaluation indexes of the first maintenance enterprise data by using weight proportions of the enterprise evaluation parameters, it can be understood that the application server obtains the enterprise evaluation parameters of the first maintenance enterprise data and weight proportions of the enterprise evaluation parameters in a maintenance enterprise set, the enterprise evaluation parameters are used for calculating the enterprise evaluation indexes, the weight proportions of the enterprise evaluation parameters are used for measuring the importance degree of the enterprise evaluation parameters in the enterprise evaluation indexes, the larger the weight proportions of the enterprise evaluation parameters are, the more important the enterprise evaluation parameters are, the weight proportions of the enterprise evaluation parameters can be preset by a vehicle maintenance platform, and can also be input on the vehicle maintenance platform; the enterprise evaluation parameters of the enterprise evaluation index comprise at least one enterprise evaluation parameter of historical quote deviation rate, historical bid rate, bid invitation recommendation rate, quote participation, effective quote rate, loss-pursuing quote application rate and maintenance enterprise service satisfaction, and the specific calculation method comprises the following steps:
the historical quote deviation rate is determined by historical quote amount and historical loss amount, the historical quote amount and the historical loss amount are respectively quote amount and loss amount of a maintenance enterprise to the loss vehicle, and the historical quote deviation rate is sigma historical case loss amount-historical repair institution quote amount/sigma historical case loss amount 100%.
The historical bid-winning rate is determined by the historical bid-winning service quantity and the historical bid-bidding invitation service quantity, the historical bid-winning service quantity is the service quantity for winning a bid after a maintenance enterprise receives a bid invitation, the historical bid-bidding invitation service quantity is determined as the bid-bidding invitation service quantity of a vehicle maintenance platform received by the maintenance enterprise, and the historical bid-winning rate is the historical bid-winning service quantity/the historical bid-bidding invitation service quantity which is 100%.
The bid invitation recommendation rate is determined by the recommended traffic and the bid invitation traffic, the recommended traffic is the traffic recommended by the vehicle maintenance platform of the maintenance enterprise, the bid invitation traffic is the traffic bid invited by the vehicle maintenance platform, and the bid invitation recommendation rate is the recommended traffic/the bid invitation traffic × 100%.
The quotation participation degree is determined by the participation quotation service quantity and the bidding invitation service quantity, wherein the participation quotation service quantity is the quotation participation service quantity of the maintenance enterprise, the bidding invitation service quantity is the bidding invitation service quantity of the vehicle maintenance platform, and the quotation participation degree is the participation quotation service quantity/the bidding invitation service quantity which is 100 percent.
The effective quotation rate is determined by the effective quotation service quantity and the bidding invitation service quantity, wherein the effective quotation service quantity is the service quantity of effective quotation of a maintenance enterprise, the bidding invitation service quantity is the service quantity of bidding invitation of a vehicle maintenance platform, and the effective quotation rate is equal to the effective quotation service quantity/the bidding invitation service quantity multiplied by 100%.
The loss-pursuing quotation application rate is determined by loss-pursuing quotation application service quantity and repair task quantity, the loss-pursuing quotation application service quantity is the service quantity of the maintenance enterprise loss-pursuing quotation application, the repair task quantity is the repair task quantity of the maintenance enterprise, and the loss-pursuing quotation application rate is 100% of the loss-pursuing quotation application service quantity/repair task quantity.
The service satisfaction (including the high rating, the medium rating and the poor rating) of the maintenance enterprise is determined by the service satisfaction evaluation quantity and the repair task quantity, the service satisfaction evaluation quantity is the service satisfaction evaluation (high rating, medium rating and poor rating) quantity of the maintenance enterprise collected by the vehicle maintenance platform after the repair task is finished, the repair task quantity is the repair task quantity of the maintenance enterprise, and the service satisfaction of the maintenance enterprise is the service satisfaction evaluation quantity/the repair task quantity which is 100%.
S405, when the enterprise evaluation index is larger than the preset evaluation index, acquiring second maintenance enterprise data to which the enterprise evaluation index belongs, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
specifically, when the enterprise evaluation index is greater than the preset evaluation index, the application server acquires second maintenance enterprise data to which the enterprise evaluation index belongs, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data. For example, the weight ratio of the historical quotation deviation rate J is J, the weight ratio of the historical bid rate K is K, the weight ratio of the bid invitation recommendation rate L is L, the weight ratio of the quotation participation degree M is M, the weight ratio of the effective quotation rate N is N, the weight ratio of the loss-pursuit quotation application rate P is P, and the weight ratio of the maintenance enterprise service satisfaction degree Q is Q, then the enterprise evaluation index a is J + K + L + M + N + P + Q, if the enterprise evaluation index a is greater than the preset evaluation index B, the second maintenance enterprise data to which the enterprise evaluation index a belongs is obtained, and the vehicle loss picture and the vehicle information are sent to the maintenance enterprise equipment corresponding to the second maintenance enterprise data.
S406, receiving quotation information of the target vehicle, generated by the maintenance enterprise equipment for the vehicle loss picture and the vehicle information, based on the vehicle maintenance platform;
s407, receiving the quotation information sent by the maintenance enterprise equipment, screening target quotation information according to the evaluation information, and sending the target quotation information and target maintenance enterprise data corresponding to the target quotation information to the user equipment based on the user contact information;
specifically, the application server receives the quotation information sent by the maintenance enterprise equipment, screens out target quotation information according to the evaluation information, and sends the target quotation information and target maintenance enterprise data corresponding to the target quotation information to the user equipment based on the user contact information.
S408, acquiring loss following quotation information of maintenance enterprise equipment aiming at the target vehicle based on the vehicle maintenance platform;
specifically, application server is based on vehicle maintenance platform acquires that maintenance enterprise's equipment is directed against target vehicle's the quotation information that loses of chasing after, and it can be understood that, after the user sent the vehicle to appointed maintenance enterprise, the maintenance enterprise carried out the real car inspection to the vehicle to judge whether to lose the quotation to the vehicle, if lose the quotation of chasing after, then sent through maintenance enterprise's equipment to vehicle maintenance platform and aimed at target vehicle's the quotation information that loses of chasing after, application server is based on vehicle maintenance platform acquires the quotation information that loses of chasing after.
S409, sending the loss following quotation information to user equipment, and receiving confirmation information of the loss following quotation information returned by the user equipment;
specifically, the application server will the quotation information of pursuing loss sends to user equipment, and receive what user equipment returned to the affirmation information of the quotation information of pursuing loss, and it can be understood that, application server acquire the quotation data of pursuing loss, through the quotation information of pursuing loss will be sent to vehicle detection equipment to the contact data of pursuing loss, and vehicle detection equipment receives after the quotation information of pursuing loss, sends the affirmation information to application server based on vehicle maintenance platform, and application server receives the vehicle detection equipment return to the affirmation information of the quotation information of pursuing loss.
Steps S401 and S406 in the embodiment of the present invention refer to the detailed description of steps S301 and S304 in the embodiment shown in fig. 1, which is not repeated herein.
In the embodiment of the invention, vehicle damage data collected by user equipment aiming at a target vehicle is obtained based on a vehicle maintenance platform; acquiring first maintenance enterprise data matched with maintenance screening conditions from maintenance enterprise data of a maintenance data set; acquiring an enterprise evaluation index of first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending a vehicle loss picture and vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of a target vehicle generated by the maintenance enterprise equipment aiming at the vehicle loss picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information. Maintenance enterprise data meeting requirements can be intelligently screened out from numerous maintenance enterprise data according to the requirements of users, the problem that high-quality maintenance enterprises need to be searched by spending a great deal of energy is solved, and the selection space is improved.
It should be noted that, in the above possible embodiment, the maintenance screening condition may be any one of the vehicle brand data, the maintenance qualification data, and the maintenance location data, and certainly, in the practical application process, the maintenance enterprise data may also be screened by combining any two or three of the vehicle brand data, the maintenance qualification data, and the maintenance location data, for example: and screening maintenance enterprise data in a maintenance data set by adopting maintenance screening conditions comprising vehicle brand data and maintenance qualification data, wherein the screening process comprises the following steps: acquiring vehicle loss data acquired by user equipment aiming at a target vehicle based on a vehicle maintenance platform; acquiring brand maintenance data and enterprise qualification data which are simultaneously and respectively matched with the vehicle brand data and the maintenance qualification data from maintenance enterprise data of a maintenance data set, acquiring first maintenance enterprise data to which the brand maintenance data and the enterprise qualification data belong, further acquiring an enterprise evaluation index of the first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of the target vehicle generated by the maintenance enterprise equipment for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information. And screening maintenance enterprise data in a maintenance data set by adopting maintenance screening conditions comprising vehicle brand data, maintenance qualification data and maintenance site data, wherein the screening process comprises the following steps: acquiring vehicle loss data acquired by user equipment aiming at a target vehicle based on a vehicle maintenance platform; acquiring brand maintenance data and enterprise qualification data which are simultaneously and respectively matched with the vehicle brand data, the maintenance qualification data and the maintenance location data from maintenance enterprise data of a maintenance data set, acquiring first maintenance enterprise data to which the vehicle brand data, the maintenance qualification data and the maintenance location data belong, further acquiring an enterprise evaluation index of the first maintenance enterprise data, screening out second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of the target vehicle generated by the maintenance enterprise equipment for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
The data selection of the maintenance screening conditions can be specifically set according to actual needs, and can also be input by a user according to actual conditions.
Fig. 5 is a schematic structural diagram of an application server according to an embodiment of the present invention. As shown in fig. 5, the application server 1 according to the embodiment of the present invention may include: a data acquisition unit 101, a first data processing unit 102, a second data processing unit 103, a price quotation generation unit 104, and a data transmission unit 105.
The data acquisition unit 101 is configured to acquire vehicle loss data, which is acquired by a user device for a target vehicle, based on a vehicle maintenance platform, where the vehicle loss data includes a vehicle loss picture, vehicle information, user contact information, and maintenance screening conditions;
specifically, the data obtaining unit 101 obtains vehicle damage data collected by the user equipment for a target vehicle based on a vehicle maintenance platform, where the vehicle damage data includes a vehicle damage picture, vehicle information, user contact information, and maintenance screening conditions, it is understood that the target vehicle is a vehicle to be maintained after an accident or collision occurs, a maintenance enterprise may be selected from the vehicle maintenance platform for maintenance, the vehicle damage data is data of a damaged condition of the vehicle and an accident site, the vehicle damage data includes a vehicle damage picture, an accident site picture, vehicle information, user contact information, maintenance screening conditions, and the like of the vehicle, the vehicle information may include a brand, a service life, and the like of the vehicle, the user contact information may be a mailbox, a telephone number, and the like, and the maintenance screening conditions include at least one of vehicle brand data, maintenance qualification data, and maintenance location data, the method comprises the steps that user equipment obtains vehicle loss data collected aiming at a target vehicle, and an application server obtains the vehicle loss data based on a vehicle maintenance platform.
The first data processing unit 102 is configured to obtain, from the maintenance enterprise data in the maintenance data set, first maintenance enterprise data that matches the maintenance screening condition;
specifically, the first data processing unit 102 obtains, in a maintenance data set, maintenance enterprise data matched with the maintenance screening condition, where it is understood that the maintenance screening condition includes at least one of maintenance brand data, enterprise qualification data, and enterprise location data, the maintenance enterprise data includes at least one of maintenance brand data, enterprise qualification data, and enterprise location data, the maintenance data set stores the maintenance enterprise data, the application server searches whether there is data information matched with the maintenance screening condition in the maintenance data set after receiving the vehicle damage data sent by the user equipment, and if there is data information matched with the maintenance screening condition, obtains maintenance enterprise data corresponding to the data information; for example, when the maintenance screening condition is vehicle brand data, if maintenance brand data matched with the vehicle brand data exists in the maintenance data set, acquiring maintenance enterprise data corresponding to the maintenance brand data; when the maintenance screening condition is maintenance qualification data, if enterprise qualification data matched with the maintenance qualification data exists in the maintenance data set, acquiring maintenance enterprise data corresponding to the enterprise qualification data; and when the maintenance screening condition is maintenance site data, if enterprise position data matched with the maintenance site data exists in the maintenance data set, acquiring maintenance enterprise data corresponding to the enterprise position data.
The second data processing unit 103 is configured to acquire an enterprise evaluation index of the first maintenance enterprise data, screen out second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired in a vehicle maintenance platform, and send the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
specifically, the second data processing unit 103 obtains an enterprise evaluation index of the first maintenance enterprise data, screens out second maintenance enterprise data from the first maintenance enterprise data according to a preset evaluation index input in a vehicle maintenance platform, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data, where it is understood that the application server obtains the enterprise evaluation index in the first maintenance enterprise data from a maintenance enterprise set, and then obtains the preset evaluation index according to the vehicle maintenance platform, where the preset evaluation index may be a default preset parameter of the vehicle maintenance platform, or may be input in the vehicle maintenance platform according to a user requirement, screen out an enterprise evaluation index meeting a condition according to a preset rule, and obtain the second maintenance enterprise data to which the enterprise evaluation index meeting the condition belongs, and after the second maintenance enterprise data is acquired, the application server sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data.
A quotation generating unit 104, configured to receive, based on the vehicle maintenance platform, quotation information of the target vehicle generated by the maintenance enterprise device for the vehicle damage picture and the vehicle information;
specifically, quotation generating element 104 is based on vehicle maintenance platform receives maintenance enterprise's equipment is directed at the car decreases the picture with vehicle information generates target vehicle's quotation information, it can understand that, and maintenance enterprise's equipment is received the car decreases the picture with behind the vehicle information, the maintenance enterprise verifies impaired data to the vehicle carries out the price of deciding for loss, generates target vehicle's quotation information, the quotation information includes target vehicle needs the part of maintenance and the price that corresponds, application server basis vehicle maintenance platform receives maintenance enterprise's equipment is sent the quotation information.
A data sending unit 105, configured to send the quote information and the second maintenance enterprise data to the user equipment based on the user contact information.
Specifically, the data sending unit 105 sends the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information, and it can be understood that the application server receives the quotation information sent by the maintenance enterprise equipment, further obtains the user contact information and the second maintenance enterprise data, and sends the quotation information and the second maintenance enterprise data to the user equipment through the user contact information.
In the embodiment of the invention, vehicle damage data collected by user equipment aiming at a target vehicle is obtained based on a vehicle maintenance platform; acquiring first maintenance enterprise data matched with maintenance screening conditions from maintenance enterprise data of a maintenance data set; acquiring an enterprise evaluation index of first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending a vehicle loss picture and vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of a target vehicle generated by the maintenance enterprise equipment aiming at the vehicle loss picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information. Maintenance enterprise data meeting requirements can be intelligently screened out from numerous maintenance enterprise data according to the requirements of users, the problem that high-quality maintenance enterprises need to be searched by spending a great deal of energy is solved, and the selection space is improved.
Fig. 6 is a schematic structural diagram of an application server according to an embodiment of the present invention. As shown in fig. 6, the application server 1 according to the embodiment of the present invention may include: a data acquisition unit 101, a first data processing unit 102, a second data processing unit 103, a quotation generation unit 104, a data transmission unit 105, a valuation generation unit 106, a loss following quotation acquisition unit 107, and a loss following quotation confirmation unit 108.
The data acquisition unit 101 is configured to acquire vehicle loss data, which is acquired by a user device for a target vehicle, based on a vehicle maintenance platform, where the vehicle loss data includes a vehicle loss picture, vehicle information, user contact information, and maintenance screening conditions;
a valuation generating unit 106, configured to receive the vehicle loss data sent by the user equipment, where the application server generates valuation information for the target vehicle based on the vehicle loss data;
specifically, valuation generation element 106 receives the car damage data that user equipment sent, application server is based on car damage data generation is directed at the valuation information of target vehicle, it can be understood that application server receives the car damage data that user equipment sent, according to the car damage photo in the car damage data that the user uploaded, call artificial intelligence analytic system and carry out analysis to the car damage photo to compare the inside big data analysis processing system of system, generate and aim at the valuation information of target vehicle, valuation information includes the part that target vehicle needs maintenance and the price that corresponds.
The first data processing unit 102 is configured to search, in a maintenance enterprise device of a maintenance data set, first maintenance enterprise data matching the maintenance screening condition, where the maintenance screening condition includes at least one of vehicle brand data, maintenance qualification data, and maintenance location data, and the maintenance enterprise data includes at least one of maintenance brand data, enterprise qualification data, and enterprise location data;
specifically, the data processing unit 102 is configured to search, in a maintenance enterprise device of a maintenance data set, first maintenance enterprise data matching the maintenance screening condition, where it is understood that the maintenance screening condition includes at least one of maintenance brand data, enterprise qualification data, and enterprise location data, the maintenance enterprise data includes at least one of maintenance brand data, enterprise qualification data, and enterprise location data, the vehicle brand data is a brand name of a vehicle, and may be a chinese name and an english name, for example, a chinese brand name of an input vehicle and an english brand name of the input vehicle correspond to the same vehicle brand, the maintenance qualification data is a minimum maintenance enterprise qualification of a screened maintenance enterprise, for example, the input maintenance qualification data is acquired as "X", the screened maintenance enterprise qualification of the maintenance enterprise is "X" or the enterprise qualification is higher than "X", the maintenance location data is location information of a target vehicle, the maintenance brand data is a brand name of a vehicle which can be maintained by a maintenance enterprise and can be a Chinese name and an English name, the enterprise qualification data is a grade evaluated by the maintenance enterprise according to conditions such as technical level, management level, equipment facilities and environmental protection measures of the maintenance enterprise, the enterprise position data is address information of the maintenance enterprise, and the application server searches maintenance enterprise data matched with the maintenance screening conditions in the maintenance data set.
The second data processing unit 103 is configured to acquire an enterprise evaluation index of the first maintenance enterprise data, screen out second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired in a vehicle maintenance platform, and send the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
specifically, referring to fig. 7, a schematic structural diagram of the second data processing unit 103 is provided for an embodiment of the present invention. As shown in fig. 7, the second data processing unit 103 according to an embodiment of the present invention may include: an index acquisition subunit 1031 and a data acquisition subunit 1032;
an index obtaining subunit 1031, configured to obtain enterprise evaluation parameters of the first maintenance enterprise data, and calculate and obtain an enterprise evaluation index of the first maintenance enterprise data by using a weight ratio of the enterprise evaluation parameters, where the enterprise evaluation parameters of the enterprise evaluation index include at least one enterprise evaluation parameter from among a historical bid deviation rate, a historical bid winning rate, a bid invitation recommendation rate, a bid participation degree, an effective bid rate, a loss-pursuing bid application rate, and a maintenance enterprise service satisfaction degree;
specifically, the index obtaining subunit 1031 obtains enterprise evaluation parameters of the first maintenance enterprise data, and calculates and obtains an enterprise evaluation index of the first maintenance enterprise data by using a weight ratio of the enterprise evaluation parameters, where it is understood that the application server obtains the enterprise evaluation parameters in the first maintenance enterprise data and the weight ratio of the enterprise evaluation parameters in a maintenance enterprise set, the enterprise evaluation parameters are used to calculate the enterprise evaluation index, the weight ratio of the enterprise evaluation parameters is to measure the importance degree of the enterprise evaluation parameters in the enterprise evaluation index, the larger the weight ratio of the enterprise evaluation parameters is, the more important the enterprise evaluation parameters are, the weight ratio of the enterprise evaluation parameters may be preset by the vehicle maintenance platform, or may be input on the vehicle maintenance platform; the enterprise evaluation parameters of the enterprise evaluation index comprise at least one enterprise evaluation parameter of historical quote deviation rate, historical bid rate, bid invitation recommendation rate, quote participation, effective quote rate, loss-pursuing quote application rate and maintenance enterprise service satisfaction, and the specific calculation method comprises the following steps:
the historical quote deviation rate is determined by historical quote amount and historical loss amount, the historical quote amount and the historical loss amount are respectively quote amount and loss amount of a maintenance enterprise to the loss vehicle, and the historical quote deviation rate is sigma historical case loss amount-historical repair institution quote amount/sigma historical case loss amount 100%.
The historical bid-winning rate is determined by the historical bid-winning service quantity and the historical bid-bidding invitation service quantity, the historical bid-winning service quantity is the service quantity for winning a bid after a maintenance enterprise receives a bid invitation, the historical bid-bidding invitation service quantity is determined as the bid-bidding invitation service quantity of a vehicle maintenance platform received by the maintenance enterprise, and the historical bid-winning rate is the historical bid-winning service quantity/the historical bid-bidding invitation service quantity which is 100%.
The bid invitation recommendation rate is determined by the recommended traffic and the bid invitation traffic, the recommended traffic is the traffic recommended by the vehicle maintenance platform of the maintenance enterprise, the bid invitation traffic is the traffic bid invited by the vehicle maintenance platform, and the bid invitation recommendation rate is the recommended traffic/the bid invitation traffic × 100%.
The quotation participation degree is determined by the participation quotation service quantity and the bidding invitation service quantity, wherein the participation quotation service quantity is the quotation participation service quantity of the maintenance enterprise, the bidding invitation service quantity is the bidding invitation service quantity of the vehicle maintenance platform, and the quotation participation degree is the participation quotation service quantity/the bidding invitation service quantity which is 100 percent.
The effective quotation rate is determined by the effective quotation service quantity and the bidding invitation service quantity, wherein the effective quotation service quantity is the service quantity of effective quotation of a maintenance enterprise, the bidding invitation service quantity is the service quantity of bidding invitation of a vehicle maintenance platform, and the effective quotation rate is equal to the effective quotation service quantity/the bidding invitation service quantity multiplied by 100%.
The loss-pursuing quotation application rate is determined by loss-pursuing quotation application service quantity and repair task quantity, the loss-pursuing quotation application service quantity is the service quantity of the maintenance enterprise loss-pursuing quotation application, the repair task quantity is the repair task quantity of the maintenance enterprise, and the loss-pursuing quotation application rate is 100% of the loss-pursuing quotation application service quantity/repair task quantity.
The service satisfaction (including the high rating, the medium rating and the poor rating) of the maintenance enterprise is determined by the service satisfaction evaluation quantity and the repair task quantity, the service satisfaction evaluation quantity is the service satisfaction evaluation (high rating, medium rating and poor rating) quantity of the maintenance enterprise collected by the vehicle maintenance platform after the repair task is finished, the repair task quantity is the repair task quantity of the maintenance enterprise, and the service satisfaction of the maintenance enterprise is the service satisfaction evaluation quantity/the repair task quantity which is 100%.
A data obtaining subunit 1032, configured to, when the enterprise evaluation index is greater than the preset evaluation index, obtain, by the application server, second maintenance enterprise data to which the enterprise evaluation index belongs, and send the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
specifically, the data obtaining subunit 1032 obtains, when the enterprise evaluation index is greater than the preset evaluation index, second maintenance enterprise data to which the enterprise evaluation index belongs, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data, and it can be understood that the application server obtains the preset evaluation index according to a vehicle maintenance platform, calculates and obtains the enterprise evaluation index according to the enterprise evaluation parameter and a weight ratio thereof, compares the enterprise evaluation index with the preset evaluation index, and if the enterprise evaluation index is greater than the preset evaluation index, obtains the second maintenance enterprise data to which the enterprise evaluation index belongs. For example, the weight ratio of the historical quotation deviation rate J is J, the weight ratio of the historical bid rate K is K, the weight ratio of the bid invitation recommendation rate L is L, the weight ratio of the quotation participation degree M is M, the weight ratio of the effective quotation rate N is N, the weight ratio of the loss-pursuit quotation application rate P is P, and the weight ratio of the maintenance enterprise service satisfaction degree Q is Q, then the enterprise evaluation index a is J + K + L + M + N + P + Q, if the enterprise evaluation index a is greater than the preset evaluation index B, the second maintenance enterprise data to which the enterprise evaluation index a belongs is obtained, and the vehicle loss picture and the vehicle information are sent to the maintenance enterprise equipment corresponding to the second maintenance enterprise data.
A quotation generating unit 104, configured to receive, based on the vehicle maintenance platform, quotation information of the target vehicle generated by the maintenance enterprise device for the vehicle damage picture and the vehicle information;
a data sending unit 105, configured to receive the quotation information sent by the maintenance enterprise device, screen out target quotation information according to the evaluation information, and send the target quotation information and target maintenance enterprise data corresponding to the target quotation information to the user device based on the user contact information;
specifically, please refer to fig. 8, which provides a schematic structural diagram of the data sending unit 105 according to an embodiment of the present invention. As shown in fig. 8, the data sending unit 105 according to an embodiment of the present invention may include: an offer screening subunit 1051 and a data sending subunit 1052;
a quotation screening subunit 1051, configured to receive the quotation information sent by the maintenance enterprise device, and screen out target quotation information according to the evaluation information;
specifically, the offer screening subunit 1051 receives the offer information sent by the maintenance enterprise device, and screens out the target offer information according to the valuation information, it can be understood that the application server receives the offer information sent by the maintenance enterprise device, acquires the valuation information of the target vehicle, compares the offer information with the valuation information, and acquires the target offer information smaller than or equal to the valuation information if the offer information is smaller than or equal to the valuation information.
A data sending subunit 1052, configured to send the target quotation information and target maintenance enterprise data corresponding to the target quotation information to the user equipment based on the user contact information;
specifically, the data sending subunit 1052 sends the target quotation information and the target maintenance enterprise data corresponding to the target quotation information to the user equipment based on the user contact information, and it can be understood that the application server obtains the user contact information after obtaining the target quotation information, and sends the target maintenance enterprise data corresponding to the target quotation information to the user equipment through the user contact information.
A loss following quotation obtaining unit 107, configured to obtain, by the application server, loss following quotation information of the maintenance enterprise device for the target vehicle based on the vehicle maintenance platform;
specifically, the loss following quotation acquiring unit 107 is based on the vehicle maintenance platform acquires the maintenance enterprise equipment and aims at the loss following quotation information of the target vehicle, and it can be understood that after the user sends the vehicle to the specified maintenance enterprise, the maintenance enterprise performs real vehicle inspection on the vehicle, and judges whether to carry out loss following quotation on the vehicle, if the loss following quotation is carried out, the loss following quotation information of the target vehicle is sent to the vehicle maintenance platform through the maintenance enterprise equipment, and the application server is based on the vehicle maintenance platform acquires the loss following quotation information.
A loss-following offer confirmation unit 108, configured to send the loss-following offer information to the user equipment by the application server, and receive confirmation information of the loss-following offer information returned by the user equipment;
specifically, the loss-pursuit quotation confirmation unit 108 sends the loss-pursuit quotation information to the user equipment, and receives the confirmation information that the user equipment returned the loss-pursuit quotation information, it can be understood that the application server acquires loss-pursuit contact data, through the loss-pursuit contact data sends the loss-pursuit quotation information to the vehicle detection equipment, and after the vehicle detection equipment received the loss-pursuit quotation information, the application server sends the confirmation information to the application server based on the vehicle maintenance platform, and the application server receives the confirmation information that the vehicle detection equipment returned the loss-pursuit quotation information.
The data obtaining unit 101 and the price quotation generating unit 104 in the embodiment of the present invention refer to the specific description of the data obtaining unit 101 and the price quotation generating unit 104 in the embodiment shown in fig. 3, which is not repeated herein.
In the embodiment of the invention, vehicle damage data collected by user equipment aiming at a target vehicle is obtained based on a vehicle maintenance platform; acquiring first maintenance enterprise data matched with maintenance screening conditions from maintenance enterprise data of a maintenance data set; acquiring an enterprise evaluation index of first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending a vehicle loss picture and vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of a target vehicle generated by the maintenance enterprise equipment aiming at the vehicle loss picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information. Maintenance enterprise data meeting requirements can be intelligently screened out from numerous maintenance enterprise data according to the requirements of users, the problem that high-quality maintenance enterprises need to be searched by spending a great deal of energy is solved, and the selection space is improved.
A system architecture and an implementation scenario of the information obtaining method according to the embodiment of the present invention will be described below, as shown in fig. 9.
The method comprises the steps that user equipment obtains vehicle loss data collected aiming at a target vehicle, and sends the vehicle loss data to an application server corresponding to a vehicle maintenance platform on the basis of the vehicle maintenance platform, wherein the vehicle loss data comprise vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions; the application server receives the vehicle loss data sent by the user equipment, acquires first maintenance enterprise data matched with the maintenance screening conditions from maintenance enterprise data in a maintenance data set, further acquires an enterprise evaluation index of the first maintenance enterprise data, screens second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; the maintenance enterprise equipment receives the car damage picture and the vehicle information sent by the application server, generates quotation information of the target vehicle based on the car damage picture and the vehicle information, and sends the quotation information to the application server based on the vehicle maintenance platform; and the application server receives the quotation information sent by the maintenance enterprise equipment and sends the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
The application server adopts a maintenance data set to match the maintenance screening conditions, before maintenance enterprise data which is successfully matched in the maintenance data set is obtained, the application server stores the maintenance enterprise data in the maintenance data set, the maintenance enterprise data comprises at least one of maintenance brand data, enterprise qualification data and enterprise position data, and the application server can manage and update the maintenance enterprise data, including adding new maintenance enterprise data in the maintenance data set and deleting the maintenance enterprise data from the maintenance data set.
When the maintenance screening condition input by the user equipment on the vehicle maintenance platform aiming at the target vehicle is vehicle brand data, the application server acquires vehicle loss data acquired by the user equipment aiming at the target vehicle on the basis of the vehicle maintenance platform; brand maintenance data matched with the vehicle brand data are obtained from maintenance enterprise data of a maintenance data set, first maintenance enterprise data to which the brand maintenance data belong are obtained, enterprise evaluation indexes of the first maintenance enterprise data are further obtained, second maintenance enterprise data are screened from the first maintenance enterprise data according to preset evaluation indexes input from a vehicle maintenance platform, and the vehicle loss picture and the vehicle information are sent to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of the target vehicle generated by the maintenance enterprise equipment for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
When the maintenance screening condition input by the user equipment on the vehicle maintenance platform aiming at the target vehicle is maintenance qualification data, the application server acquires vehicle damage data acquired by the user equipment aiming at the target vehicle based on the vehicle maintenance platform; acquiring enterprise qualification data matched with the maintenance qualification data from maintenance enterprise data of a maintenance data set, acquiring first maintenance enterprise data to which the enterprise qualification data belongs, further acquiring an enterprise evaluation index of the first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of the target vehicle generated by the maintenance enterprise equipment for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
When the maintenance screening condition input by the user equipment on the vehicle maintenance platform aiming at the target vehicle is maintenance location data, the application server acquires vehicle damage data acquired by the user equipment aiming at the target vehicle on the basis of the vehicle maintenance platform; acquiring enterprise position data matched with the maintenance location data from maintenance enterprise data of a maintenance data set, acquiring first maintenance enterprise data to which the enterprise position data belongs, further acquiring an enterprise evaluation index of the first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of the target vehicle generated by the maintenance enterprise equipment for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
Specifically, the user equipment inputs vehicle brand data 'AAAA' on a vehicle maintenance platform aiming at a target vehicle, the application server acquires the vehicle brand data on the vehicle maintenance platform, the application server searches brand maintenance data matched with the vehicle brand data 'AAAA' in maintenance enterprise data of a maintenance data set, supposing that three brand maintenance data are matched with the vehicle brand data 'AAAA', three first maintenance enterprise data to which the three brands of maintenance data belong are obtained, an enterprise evaluation index of the first maintenance enterprise data is further obtained, according to the preset evaluation index input in the vehicle maintenance platform, screening out second maintenance enterprise data from the first maintenance enterprise data, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of the target vehicle generated by the maintenance enterprise equipment for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
It should be noted that the maintenance screening condition may be any one of the vehicle brand data, the maintenance qualification data, and the maintenance location data, and certainly, in the practical application process, the maintenance enterprise data may also be screened by combining any two or three of the vehicle brand data, the maintenance qualification data, and the maintenance location data, for example: and screening maintenance enterprise data in a maintenance data set by adopting maintenance screening conditions comprising vehicle brand data and maintenance qualification data, wherein the screening process comprises the following steps: the user equipment inputs vehicle brand data and maintenance qualification data on a vehicle maintenance platform aiming at a target vehicle, an application server acquires the vehicle brand data and the maintenance qualification data on the vehicle maintenance platform, the application server searches maintenance enterprise data of a maintenance data set for maintenance brand data and enterprise qualification data which are simultaneously matched with the vehicle brand data and the maintenance qualification data respectively, acquires first maintenance enterprise data to which the enterprise qualification data and the enterprise qualification data belong, further acquires an enterprise evaluation index of the first maintenance enterprise data, and acquires an input preset evaluation index in the vehicle maintenance platform, screening out second maintenance enterprise data from the first maintenance enterprise data, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of the target vehicle generated by the maintenance enterprise equipment for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
Specifically, the user equipment inputs vehicle brand data 'AA' and maintenance qualification data 'BB' on a vehicle maintenance platform aiming at a target vehicle, an application server acquires the vehicle brand data and enterprise qualification data on the vehicle maintenance platform, the application server searches for brand maintenance data which are simultaneously matched with the vehicle brand data 'AA' and the maintenance qualification data 'BB' respectively in maintenance enterprise data of a maintenance data set, if the brand maintenance data and the enterprise qualification data of three maintenance enterprise data are respectively matched with the vehicle brand data 'AA' and the maintenance qualification data 'BB', the three first maintenance enterprise data are acquired, the enterprise evaluation index of the first maintenance enterprise data is further acquired, second maintenance enterprise data are screened out from the first maintenance enterprise data according to the preset evaluation index input in the vehicle maintenance platform, sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to second maintenance enterprise data; receiving quotation information of the target vehicle generated by the maintenance enterprise equipment for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
The selection of the maintenance screening condition can be specifically set according to actual needs, and can also be input by a user according to actual conditions.
Fig. 10 is a schematic structural diagram of an electronic device according to an embodiment of the present invention. As shown in fig. 10, the electronic device according to an embodiment of the present invention may include: the device comprises a shell 800, a circuit board 801, a processor 802, a communication bus 803, an input device 804, an output device 805 and a memory 808, wherein the circuit board 801 is arranged inside a space enclosed by the shell 800, and the processor 802, the communication bus 803, the memory 806, the input device 804 and the output device 805 are arranged on the circuit board 801; a communication bus 803 is used to enable connection communication between these components. The memory 806 may be a high-speed RAM memory or a non-volatile memory (e.g., at least one disk memory). The memory 806 may optionally be at least one memory device located remotely from the processor 802. Wherein the processor 802 may be in connection with the application server described in fig. 3-5, the memory 806 having stored therein executable program code; and the processor 802 runs a program corresponding to the executable program code by reading the executable program code stored in the memory 806 for performing the steps of:
the control input device 804 acquires vehicle loss data, which is acquired by user equipment aiming at a target vehicle, based on a vehicle maintenance platform, wherein the vehicle loss data comprises vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
the control input device 804 acquires first maintenance enterprise data matched with the maintenance screening conditions from the maintenance enterprise data in the maintenance data set;
the control input device 804 acquires an enterprise evaluation index of the first maintenance enterprise data, screens out second maintenance enterprise data from the first maintenance enterprise data according to a preset evaluation index acquired from a vehicle maintenance platform, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
the control input device 804 receives quote information of the target vehicle generated by the maintenance enterprise device for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform;
the control output device 805 sends the quote information and the second repair business data to the user device based on the user contact information.
In an alternative embodiment, control processor 802 invokes executable program code stored in memory 806 to perform the following operations:
generating valuation information for the target vehicle based on the damage data;
and receiving the quotation information sent by the maintenance enterprise equipment, screening target quotation information according to the evaluation information, and sending the target quotation information and target maintenance enterprise data corresponding to the target quotation information to the user equipment based on the user contact information.
In an alternative embodiment, the control processor 802 invokes the executable program code stored in the memory 806 to obtain the first repair enterprise data matching the repair filter condition from the repair enterprise data in the repair data set, and specifically performs the following operations:
and searching first maintenance enterprise data matched with the maintenance screening conditions in maintenance enterprise data of a maintenance data set, wherein the maintenance screening conditions comprise at least one of vehicle brand data, maintenance qualification data and maintenance location data, and the maintenance enterprise data comprise at least one of maintenance brand data, enterprise qualification data and enterprise position data.
In an alternative embodiment, the control processor 802, and the executable program code stored in the memory 806, executes the application server to obtain an enterprise evaluation index of the first maintenance enterprise data, and screens out the second maintenance enterprise data from the first maintenance enterprise data according to a preset evaluation index input by the vehicle maintenance platform, and specifically performs the following operations:
acquiring enterprise evaluation parameters of the first maintenance enterprise data, and calculating and acquiring enterprise evaluation indexes of the first maintenance enterprise data by adopting the weight proportion of the enterprise evaluation parameters;
when the enterprise evaluation index is larger than the preset evaluation index, acquiring second maintenance enterprise data to which the enterprise evaluation index belongs; the enterprise evaluation parameters of the enterprise evaluation index comprise at least one enterprise evaluation parameter of historical quote deviation rate, historical bid rate, bid invitation recommendation rate, quote participation, effective quote rate, loss-pursuit quote application rate and maintenance enterprise service satisfaction.
In the embodiment of the invention, vehicle damage data collected by user equipment aiming at a target vehicle is obtained based on a vehicle maintenance platform; acquiring first maintenance enterprise data matched with maintenance screening conditions from maintenance enterprise data of a maintenance data set; acquiring an enterprise evaluation index of first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending a vehicle loss picture and vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; receiving quotation information of a target vehicle generated by the maintenance enterprise equipment aiming at the vehicle loss picture and the vehicle information based on the vehicle maintenance platform; and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information. Maintenance enterprise data meeting requirements can be intelligently screened out from numerous maintenance enterprise data according to the requirements of users, the problem that high-quality maintenance enterprises need to be searched by spending a great deal of energy is solved, and the selection space is improved.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by a computer program, which can be stored in a computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. The storage medium may be a magnetic disk, an optical disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), or the like.
The above disclosure is only for the purpose of illustrating the preferred embodiments of the present invention, and it is therefore to be understood that the invention is not limited by the scope of the appended claims.
Claims (10)
1. An information acquisition method, comprising:
the method comprises the steps that user equipment obtains vehicle loss data collected aiming at a target vehicle, and sends the vehicle loss data to an application server corresponding to a vehicle maintenance platform on the basis of the vehicle maintenance platform, wherein the vehicle loss data comprise vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
the application server receives the vehicle loss data sent by the user equipment, and acquires first maintenance enterprise data matched with the maintenance screening conditions from maintenance enterprise data in a maintenance data set;
the application server acquires an enterprise evaluation index of the first maintenance enterprise data, screens out second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sends the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
the maintenance enterprise equipment receives the car damage picture and the vehicle information sent by the application server, generates quotation information of the target vehicle based on the car damage picture and the vehicle information, and sends the quotation information to the application server based on the vehicle maintenance platform;
and the application server receives the quotation information sent by the maintenance enterprise equipment and sends the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
2. The method of claim 1, wherein after the application server receives the loss data sent by the user device, further comprising:
the application server generates valuation information for the target vehicle based on the vehicle damage data;
the application server receives the quotation information sent by the maintenance enterprise equipment, and sends the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information, and the method comprises the following steps:
and the application server receives the quotation information sent by the maintenance enterprise equipment, screens out target quotation information according to the evaluation information, and sends the target quotation information and target maintenance enterprise data corresponding to the target quotation information to the user equipment based on the user contact information.
3. The method of claim 1, wherein obtaining first repair enterprise data that matches the repair filter criteria among repair enterprise data in a repair data set comprises:
the application server searches first maintenance enterprise data matched with the maintenance screening conditions in maintenance enterprise data of a maintenance data set, wherein the maintenance screening conditions comprise at least one of vehicle brand data, maintenance qualification data and maintenance location data, and the maintenance enterprise data comprise at least one of maintenance brand data, enterprise qualification data and enterprise position data.
4. The method of claim 1, wherein the application server obtains an enterprise rating index for the first maintenance enterprise data, and wherein screening the first maintenance enterprise data for the second maintenance enterprise data based on obtaining the input pre-set rating index in the vehicle maintenance platform comprises:
the application server acquires enterprise evaluation parameters of the first maintenance enterprise data, and calculates and acquires enterprise evaluation indexes of the first maintenance enterprise data by adopting the weight proportion of the enterprise evaluation parameters;
when the enterprise evaluation index is larger than the preset evaluation index, the application server acquires second maintenance enterprise data to which the enterprise evaluation index belongs; the enterprise evaluation parameters of the enterprise evaluation index comprise at least one enterprise evaluation parameter of historical quote deviation rate, historical bid rate, bid invitation recommendation rate, quote participation, effective quote rate, loss-pursuit quote application rate and maintenance enterprise service satisfaction.
5. An information acquisition method, comprising:
the method comprises the steps that vehicle loss data collected by user equipment aiming at a target vehicle are obtained on the basis of a vehicle maintenance platform, wherein the vehicle loss data comprise vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
acquiring first maintenance enterprise data matched with the maintenance screening conditions from maintenance enterprise data of a maintenance data set;
acquiring an enterprise evaluation index of the first maintenance enterprise data, screening second maintenance enterprise data from the first maintenance enterprise data according to an input preset evaluation index acquired from a vehicle maintenance platform, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
receiving quotation information of the target vehicle generated by the maintenance enterprise equipment for the vehicle damage picture and the vehicle information based on the vehicle maintenance platform;
and sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
6. An application server, comprising:
the data acquisition unit is used for acquiring vehicle loss data acquired by user equipment aiming at a target vehicle based on a vehicle maintenance platform, wherein the vehicle loss data comprises vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
the first data processing unit is used for acquiring first maintenance enterprise data matched with the maintenance screening conditions from maintenance enterprise data of a maintenance data set;
the second data processing unit is used for acquiring the enterprise evaluation index of the first maintenance enterprise data, screening out second maintenance enterprise data from the first maintenance enterprise data according to the preset evaluation index acquired from the vehicle maintenance platform, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data;
a quotation generating unit, configured to receive, based on the vehicle maintenance platform, quotation information of the target vehicle generated by the maintenance enterprise device for the vehicle damage picture and the vehicle information;
and the data sending unit is used for sending the quotation information and the second maintenance enterprise data to the user equipment based on the user contact information.
7. The application server of claim 6, further comprising:
an evaluation generation unit configured to generate evaluation information for the target vehicle based on the damage data;
the data transmission unit includes:
the quotation screening subunit is used for receiving the quotation information sent by the maintenance enterprise equipment and screening target quotation information according to the valuation information;
and the data sending subunit is used for sending the target quotation information and the target maintenance enterprise data corresponding to the target quotation information to the user equipment based on the user contact information.
8. The application server according to claim 6, wherein the first data processing unit is specifically configured to search, in the maintenance enterprise data of the maintenance data set, first maintenance enterprise data that matches the maintenance screening condition, where the maintenance screening condition includes at least one of vehicle brand data, maintenance qualification data, and maintenance location data, and the maintenance enterprise data includes at least one of maintenance brand data, enterprise qualification data, and enterprise location data.
9. The application server of claim 6, wherein the second data processing unit comprises:
the index obtaining subunit is configured to obtain enterprise evaluation parameters of the first maintenance enterprise data, and calculate and obtain an enterprise evaluation index of the first maintenance enterprise data by using a weight ratio of the enterprise evaluation parameters;
the data acquisition subunit is used for acquiring second maintenance enterprise data to which the enterprise evaluation index belongs when the enterprise evaluation index is larger than the preset evaluation index, and sending the vehicle loss picture and the vehicle information to maintenance enterprise equipment corresponding to the second maintenance enterprise data; the enterprise evaluation parameters of the enterprise evaluation index comprise at least one enterprise evaluation parameter of historical quote deviation rate, historical bid rate, bid invitation recommendation rate, quote participation, effective quote rate, loss-pursuit quote application rate and maintenance enterprise service satisfaction.
10. An information acquisition system comprising user equipment, maintenance enterprise equipment and an application server as claimed in any one of claims 6 to 9; wherein,
the system comprises user equipment and a service platform, wherein the user equipment is used for acquiring vehicle loss data acquired aiming at a target vehicle and sending the vehicle loss data to an application server corresponding to a vehicle maintenance platform based on the vehicle maintenance platform, and the vehicle loss data comprises vehicle loss pictures, vehicle information, user contact information and maintenance screening conditions;
and the maintenance enterprise equipment is used for receiving the vehicle loss picture and the vehicle information sent by the application server, generating quotation information of the target vehicle based on the vehicle loss picture and the vehicle information, and sending the quotation information to the application server based on the vehicle maintenance platform.
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CN110264102A (en) * | 2019-06-28 | 2019-09-20 | 重庆回形针信息技术有限公司 | Intelligent management system, method and business model based on business administration big data |
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