CN107750440A - Use equipment, computer-readable medium and the method for the change service of high-level data capacity gauge - Google Patents
Use equipment, computer-readable medium and the method for the change service of high-level data capacity gauge Download PDFInfo
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- CN107750440A CN107750440A CN201680035930.8A CN201680035930A CN107750440A CN 107750440 A CN107750440 A CN 107750440A CN 201680035930 A CN201680035930 A CN 201680035930A CN 107750440 A CN107750440 A CN 107750440A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
- H04L12/1432—Metric aspects
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
- H04L12/1485—Tariff-related aspects
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/58—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on statistics of usage or network monitoring
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/70—Administration or customization aspects; Counter-checking correct charges
- H04M15/705—Account settings, e.g. limits or numbers or payment
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/81—Dynamic pricing, e.g. change of tariff during call
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/83—Notification aspects
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/83—Notification aspects
- H04M15/84—Types of notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/24—Accounting or billing
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/82—Criteria or parameters used for performing billing operations
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
- H04M2215/72—Account specifications
- H04M2215/7222—Account identification
- H04M2215/7231—Account identification by SIM, e.g. smart card account in SCP, SDP or SN
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
- H04W88/18—Service support devices; Network management devices
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Accounting & Taxation (AREA)
- Probability & Statistics with Applications (AREA)
- Business, Economics & Management (AREA)
- Physics & Mathematics (AREA)
- Telephonic Communication Services (AREA)
- Information Transfer Between Computers (AREA)
- Medical Treatment And Welfare Office Work (AREA)
- Mobile Radio Communication Systems (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
Abstract
Method for service to be presented to subscriber includes particular procedure.Methods described includes collecting the use data associated with the account of subscriber, and the subscriber is associated with portable set.Methods described includes using data storage in information bank.Methods described includes determining whether meet condition using data.Methods described includes determining whether the data of actionable classification.Methods described includes data and regular collection determination action based on actionable classification.Methods described includes receiving first message from portable set, and the first message shows that the communication function of the portable set has terminated.Methods described includes sending the second message to the portable set, and second message request is via input of the portable set from the subscriber, and second message is based on action.Methods described includes receiving the 3rd message from the portable set, and the 3rd message includes the response to second message.
Description
The cross reference of related application
The priority for the U.S. Patent Application Serial the 14/693rd, 073 submitted this application claims on April 22nd, 2015,
The patent application is the part continuation application for the U.S. Patent Application No. 14/301,858 submitted on June 11st, 2014, the U.S.
Patent application the 14/301,858th be the U.S. Patent Application No. 13/892,073 submitted on May 10th, 2013 part after
Continuous application, the entire disclosure of each of these applications are incorporated herein by quoting.
Technical field
A kind of this disclosure relates to equipment, computer-readable for being used to retaining and/or providing Additional Services in wireless network
Medium and method.
Background technology
Portable set, such as mobile phone in the present age allow users to be led to by network and service provider
Letter.Portable set often includes mobile device (ME) and module card.ME is the hardware of portable set, it include display,
Receiver, transmitter and other physical equipments.ME passes through unique marking code.Module card stores the unique code for identifying ME
In memory.
In existing portable set, module card is used as the network interface that portable set is connected to network.Module
Card is also comprising the tool box being made up of the command history being programmed into module card.In a portable device, module card is with laying down a definition
Device, interpreter is equipped with to run the application program write with one or more of programming languages.In addition, in such devices, mould
Block card includes the memory that these application programs are stored together with other information.This other information often includes mark ME only
One code.
Now, many portable sets be connected to wireless network, such as global system for mobile communications (" GSM ") network or
Follow-up network technology, such as but be not limited to 3G and LTE, Edge, UMTS, HSPA, HSPA+, LTE Advanced, CDMA,
1xRTT, EVDO and EVDO-A.Particularly, GSM and its follow-up technology are descriptions in portable apparatus user, service provider
The standard set of the agreement used in digital wireless communication between other each side.In such networks, module card is subscriber
Identity module (" SIM ") blocks or Universal Integrated Circuit Card (" UICC ");Tool box in module card is SIM tool boxes
(“STK”);And module card is used as STK interpreters.In more complicated SIM card, STK is dynamic SIM tool boxes (" DSTK "),
And STK interpreters are DSTK interpreters.
In the wireless network, service provider produces the content for corresponding to the message to be sent to user.These message pass through
Often marked with markup language (such as wireless the Internet gateway WML (" WIG WML "), SIM@lliance tool boxes
Language (" S@TML "), Java markup languages (" JavaML ")) write.Content is sent to gateway, gateway prepare message and to
User forwards message.This gateway is known as universal gateway (" UG ").UG can be located on server 101.Message includes this
Body is SIM card instruction (such as wiblet, s@tlet, Java) (or the alternatively UICC received by portable set
Application program) instruction.Portable set includes the storage DSTK of SIM card and their own memory.What is be correctly programmed
In the case of, SIM card is used as DSTK interpreters, and it is configured as explaining the instruction comprising in the message.According to instruction be include by
The input signal based on XML that wiblet, s@tlet or Java are explained, DSTK interpreters are used separately as
SmartTrustWib (" Wib "), SIM@lliance tool boxes (" S@T ") interpreter or Java interpreter.DSTK interpreters
Instruction is explained, to realize the action or order that are included in DSTK.Some in these orders are independently of portable
Work to equipment, and other orders are towards portable set, such as showing text string or asking user to be inputted
Order.
, it is necessary to which user periodically uses its portable set in some wireless networks, to retain by service provider
The service of offer.In these networks, when user is failed at least during the pre-defined period using its portable set
An at time, then user may be removed name from the rolls, therefore is no longer able to use and is received the service from service provider.In addition, with
After family can not access provided service, user can not often be communicated using its portable set with service provider,
To recover service.
Because increasing user is connected to service provider by wireless network, and the size of these networks is more next
It is bigger, therefore for service provider, monitoring user is become using the frequency of their service from the angle of efficiency and cost
Obtain more and more important.Used by monitoring, can enable service providers to aid in user to retain desired service.
In addition, in some wireless networks, service provider collect with the portable device activity of user (such as with entirety
Use relevant activity, talk activity, the text message sent and received and/or Multimedia Message, the Internet activities) it is relevant
Data and other useful data.By monitoring the data, can enable service providers to situation based on user and
Need to provide the user the advanced reservation service relevant with new and/or more targeted service.
The content of the invention
According to an embodiment of the invention, particular procedure is included for the method for service to be presented to subscriber.Methods described includes
Collect with and the associated subscriber of portable set the use data that are associated of account.Methods described includes to deposit using data
In Chu Ku.Methods described includes determining whether meet condition using data.Methods described includes determining whether actionable
Data category.Methods described includes the set determination action based on movable data category and rule.Methods described includes
First message is received from portable set, first message shows that the communication function of portable set has terminated.Methods described bag
Include to portable set and send the second message, the second message request is via input of the portable set from subscriber and based on dynamic
Make.Methods described includes receiving the 3rd message from portable set, and the 3rd message includes the response to the second message.
According to another embodiment of the invention, equipment includes processor, display and module card.Processor determines equipment
Communication function terminated, and to module card send show terminate first notice.Module card is logical in response to receiving first
Know to server and send first message, and receive the second message from server afterwards.First message shows that equipment is ready to connect
The second message is received, and the second message includes the second notice and instruction.Second notice is made based on the account associated with equipment
With data, and identify the action taken for the account.Instruction makes processor be used as display, receive, determine and send equipment,
It shows the second notice respectively, receives the response to the second notice of input, it is determined that response corresponds to the confirmation to taking action,
And sending includes the 3rd message of the response to the second notice.
From following detailed description and drawings, other objects, features and advantages will become for those of ordinary skill in the art
It must understand.
Brief description of the drawings
For a more complete understanding of the present invention, the needs thus met and its objects, features and advantages, under
The description that face is carried out with reference to accompanying drawing.
Fig. 1 is schematically showing for the exemplary environments for each side for realizing the disclosure.
Fig. 2 is to be arranged to schematically showing for the example system that reservation services.
The flow chart for being used to retain the method for service shown according to a particular embodiment of the invention is presented in Fig. 3.
Fig. 4 is the schematic diagram of portable set according to a particular embodiment of the invention.
The flow chart for showing the particular embodiment of the present invention is presented in Fig. 5.
Fig. 6 is schematically showing for another exemplary environments of each side for realizing the disclosure.
Fig. 7 is the schematic diagram of commercial intelligence service device according to a particular embodiment of the invention.
The flow chart for being used to present the method for service to subscriber shown according to a particular embodiment of the invention is presented in Fig. 8.
The more details for being used to present the method for service to subscriber shown according to a particular embodiment of the invention are presented in Fig. 9
Flow chart.
The flow chart for showing the particular embodiment of the present invention is presented in Figure 10.
Figure 11 present show according to a particular embodiment of the invention produced when communication function terminates it is one or more
The flow chart of the processing of notice.
Embodiment
Embodiments of the invention and its feature and advantage can be understood by reference to Fig. 1 to 10, for each accompanying drawing
In corresponding part use similar reference.
The exemplary embodiment of the present invention is provided for retaining the service that for example service provider can be provided by network
Method, equipment and computer-readable medium.For example, service includes mobile communication service.User is needed periodically or predetermined
Mobile communication service is used in period.For example, the condition as registration mobile communication service is, it is necessary to which user uses for every 60 days
Once service.It can be included using mobile communication service and be conversed using mobile device, disappeared using mobile device transmission text
Breath either receives call or text message using mobile device;Only the physics with mobile device possesses possible inadequate.
In the case that user does not periodically use mobile communication service, the present embodiment transfers the application program on the mobile device of the user,
Timely used with realizing.Application program can include the application program based on Wib, the application program based on S@T or be based on
Java application program.Application program based on Wib is the application program of Wib bytecode forms;Application program based on S@T is
The application program of S@T bytecode forms;And the application program based on Java is the application program of Java bytecode form.Transfer
Application program includes performing application program in a mobile device, and mobile device includes being used as being arranged to perform application program
The SIM card or memory of DSTK interpreters.DSTK interpreters can include Wib, S@T based on the Application Type transferred and solve
Release device or Java interpreter.Wib is arranged to perform the application program based on Wib;S@T interpreters are arranged to perform
Application program based on S@T;And Java interpreter is arranged to perform the application program based on Java.Perform application program
Realize that prompting mobile device shows one or more orders of movable message or notice.In the exemplary implementation of the present invention
In example, notice inquires user whether they want to be continuing with servicing.When user make affirmative response (such as confirm they want after
Business, such as input order are conquered in continued access) when, the mobile device of user sends the text with the confirmation to service provider and disappeared
Breath, thus meets requirement, and services and do not interrupt holding.
The exemplary embodiment of the present invention also provides a kind of height that can be provided for such as service provider by network
Level retains and/or added the method and apparatus for selling service.Traditionally, service provider can access the mobile device about its subscriber
Use the mass data with activity.For example, give some instances, service provider can access it is all with charge system (such as with
The relevant information of all aspects of user's mobile device activity of charge system capture);Internet gateway (such as accessed with user
The relevant information in all websites);WAP (" WAP ") gateway;SMS service center (" SMSC ");Multimedia disappears
Breath service (" MMS ");And mobile phone thesaurus (such as the information relevant with all aspects of the cell phone of user, including hand
Machine identify and used with mobile phone and history and/or the relevant information of upgrading) associated data.However, service provider master
Service is provided (that is, charge system is used to determine that mobile device uses, to calculate use using these systems and gateway
The amount for being used to access that family is owed;Internet gateway is used to provide a user the access to internet;WAP gateway is used for ten thousand dimensions
Online website is converted to the compatible webpage of mobile device;SMSC is used for the mesh for storing, forward, changing and transmitting SMS message
's;MMS is used for the purpose for sending the message for including content of multimedia;And mobile phone thesaurus be used for obtain and keep on
The information of the cell phone at family).
Deposited however, these databases are presented with the mobile device of user using relevant very valuable the huge of information
Storage.Therefore, (or analysis) the very valuable information can be accessed, is had with obtain that the mobile device of relevant user uses
Value is seen clearly, and is particularly used for retaining existing user and/or added based on the characteristic of user to user's sale or new
Service purpose.In addition, although service provider typically spends many money to recruit new client and is registered to theirs
In mobile device services, but these service providers are not pursued for their customers (that is, actively generally
The client of one or more services is have purchased to service provider) complicated retention mechanism or up-regulation mechanism, it is most worth
Attentively based on each client.As a result, service provider can not only give full play to their mobile device client
The potentiality of group, and because the client of loss loses a large amount of incomes.
The exemplary embodiment of the present invention seeks to access, used using service provider for the mobile device of its subscriber and
The initial data for the enormous amount that activity can obtain, and be converted into be converted to and retain and/or add being permitted for mechanism of selling
More movable trigger.Particularly, exemplary embodiment of the invention provides a kind of business intelligence (" BI ") gateway, for locating
Original user data is managed, and by allowing service provider (or another participant, such as mobile device marketing business) profit
Retain existing subscriber and/or characteristic based on subscriber and additional using sale with certain subscriber mobile device use information
Or new service, the initial data is converted into the significant and useful information for commercial object.Particularly, once
It is mounted with BI softwares and is integrated with the infrastructure of service provider (that is, being installed to reservation and plus selling among engine
Part) in, then BI gateways from charge system, internet gateway, WAP gateway, SMSC, MMS and collect thesaurus collection data, and
The data are handled based on predefined parameter set, to infer characteristic that the mobile device of user uses (such as according to coming from
The data that user's mobile device of nearest 12 months uses).It is then possible to work out movable disappear using the data after the processing
Breath, and to the movable message being pre-configured with that user to be sent, will be discussed in detail below.
In addition, the exemplary embodiment of the present invention is sought as reservation and/or adds a part for mechanism of selling to provide a user
Movable message (such as based on the trigger determined according to the data obtained by BI gateways).For example, traditionally, service provides
Business or retailer via text message, Email, traditional mail and in more limited degree via phone contact
Subscriber.Although it is passive and cheap, subscriber via text message, Email and traditional e-mail contact subscriber
The notice for taking action is simply received, and must be conversed with service provider (either retailer), go to website or preceding
Action is taken toward retail shop.Therefore, " receptance (the take rate) " of the message of these types is very low in history, because
It needs subscriber to initiate the action that communicates and take after notice is received.Lead to via phone contact subscriber from the angle of receptance
It is often more effective, but have the drawback that, the not only cost associated with carrying out call but also in training and maintenance call personnel
The additional attached cost that Shi Keneng occurs is considerably higher.
Include analyzing the related to subscriber of determination according to BI servers on the contrary, the exemplary embodiment of the present invention provides
Actionable message that is information and reservation and/or additional or new service plus selling.As will be discussed in more detail below,
These message can provide a user actionable option, new for changing and/or updating current service or addition and/or renewal
Service purpose.For example, user can carry out the selection of multiple options, " Yes/No " can be selected, or can input back
Answer.Furthermore it is possible to which actionable message is presented to user in the top of screen, any menu need not be drilled down to so as to access message
Or enter any specific application program.In certain embodiments, user possibly can not exit the screen top of actionable message
Portion is presented, unless act, such as user presses " cancellation ", or message is overtime after a predetermined amount of time.
The exemplary embodiment of the present invention is also provided except mining data also has the excavation letter at retail trader at subscriber
The BI servers of the ability of breath.The complexity that the analysis increase that the reseller information is used the mobile device of subscriber adds, is used
In the purpose for the movable message being pre-configured with that definition will be sent to user.
In addition, the exemplary embodiment of the present invention, which can use, is coupled to the universal of both BI servers and service provider
Compatible server platform, for the purpose of binary message transmission, such as in addition to receiving message from mobile device subscribers,
Also to mobile device subscribers PUSH message.As discussed above, DSTK can be stored in the memory of SIM card, and
When being correctly programmed, SIM card is used as the instruction for being used to use the form of wiblet, s tlet or Java
DSTK interpreters.Therefore, the universal gateway being coupling between the server of DSTK interpreters and service provider and BI servers
(such as Giesecke&Devrient ' s (G&D) Smart à LaCarte universal gateways, found on G&D website), will be assigned
These servers and the language of instruction independently send the ability of message.
Schematically showing for the exemplary embodiment of the present invention is described with reference to figure 1.The environment includes one or more nets
Network 100.Network 100 includes wireless network, cable network, LAN (LAN), wide area network (WAN), aerial (OTA, over-the-
Air it is) at least one in network, communication network and mobile communications network.One or more clothes run by service provider
Network 100 is coupled in business device 101 and other network entities, Information Provider, user and other each side;By service provider,
One or more equipment 102 that Information Provider, user and other each side use are also coupled to network 100;And by user
One or more portable sets 400 used are also coupled to network 100.Service provider and Information Provider utilize network
100 and it is coupled to server 101, equipment 102 and the portable set 400 of network 100 and provides service and letter to other each side
Breath.Give some instances, service and information include communication service (such as wired communications service, radio communication service, electronic communication clothes
Business), portable set service (such as mobile device distribution service, mobile device provide service), module card service (such as SIM
Card distribution service, SIM card provide service, SIM card activation service), retain service, positioning service, billing of services (such as to/from
All the elements that portable apparatus user and/or portable set service subscriber are sent), security service, customer care service, language
The service of saying, tourist service, software update service, internet gateway service to from portable apparatus user (such as on sending
What/information of how many data), MMS information and use, SMSC information and use and mobile phone library information.
Server 101 include universal computing device, dedicated computing equipment, mainframe device, wireline equipment, wireless device,
Supervision equipment, infrastructure equipment and be configured as to service provider, user and other each side provide service and information in
One or more miscellaneous equipments in it is one or more.Equipment 102 includes universal computing device, dedicated computing is set
Standby, mainframe device, mobile device, wireline equipment, wireless device, supervision equipment, infrastructure equipment and by service provide
It is one or more in the miscellaneous equipment that business, Information Provider, user and other each side use.Portable set 400 includes
Other portable sets that mobile device, wireline equipment, wireless device, handheld device and user use.Exemplary embodiment
Monitoring portable set 400 is provided and collected from or on being coupled to the portable set 400 of network 100 and using coupling
Close the server 101 and equipment 102 of the information of the user of the portable set 400 of network 100.
In addition, system 200 is also coupled to network 100.System 200 includes universal computing device, dedicated computing equipment, large-scale
Machine equipment, wireline equipment, wireless device, supervision equipment, infrastructure equipment and it is configured as from one or more data
Source (such as server, sensor, network, interface, miscellaneous equipment) collect variable data any other equipment in one or
More.It is other activity in, system 200 for from or on be coupled to network 100 portable set 400 and its make
With and using be coupled to network 100 portable set 400 user obtainable information, monitoring server 101, equipment
102nd, portable set 400 and it is coupled to the miscellaneous equipment of network 100.By collecting on portable set 400 and using just
The information of the user of portable device 400, system 200 identify the last usage time interval of one or more services.Then, system
200 determine whether one or more last usage time intervals are more than threshold value, if it is, producing and to portable set 400
Content corresponding to one or more message sent with the user using portable set 400.
In an exemplary embodiment of the present invention, system 200, portable set 400 and some servers 101 and equipment
102 are coupled to first network 100, and system 200 and other servers 101 and equipment 102 are coupled to the second network 100.Example
Such as, system 200, portable set 400, first server 100x and second server 101GS are coupled to first network 100.
In these embodiments, service provider can use the network 100 of first network 100 and second to using portable set 400
User provides service.Exemplary embodiment provides first server 101x, to use data including being configured as the service of collecting
Supervision equipment.System 200 is for the information on particular portable device 400 and user, monitoring first server 101x.At it
In its data, the particular portable device 400 stores the use on service including last usage time corresponding with user
Data.System 200 collects the use data on service from portable set 400, and by estimate last usage time and
Period between current time, the last usage time interval of user is determined using data using this.Then, system 200 is true
Whether fixed last usage time interval is more than or equal to threshold value, (is retouched below with the first message sent to user if it is, producing
State) corresponding to content.Then, system 200 sends the content to second server 101GS.Then, second server 101GS makes
Prepare first message with the content and send first message to user.
In the exemplary embodiment, second server 101GS is known as universal gateway (" UG ").Exemplary embodiment also carries
For the 3rd server 101SP, it is coupled to the second network 100 with system 200.3rd server 101SP corresponds to service
Provider.In system 200 to after second server 101GS transmission contents, system 200 receives the second message from user
(description below).Then, system 200 sends the second message to the 3rd server 101SP.In this example, system 200 includes using
Middleware between the server 101 of portable set 400 and the 3rd that family uses.The middleware is known as retaining middleware
(“RM”).Alternatively, middleware can be located on the single server (such as RM server 101rm) in server 101.
In the exemplary embodiment, system 200 includes one or more in server 101 and equipment 102.Other
In exemplary embodiment, system 200 separates with server 101 and equipment 102.In some of the exemplary embodiments, one or more
Multiple equipment 102 is portable set 400.In other exemplary embodiment, portable set 400 separates with equipment 102.
System 200 is described with reference to figure 2, system 200 collects the use data on service, it is determined that during the last use of service
Between section, it is determined that whether last usage time interval is more than threshold value, in response to determining that last usage time interval is more than threshold value, generation and to
Content corresponding to the first message that portable set is sent, and send the content to gateway.System 200 include memory 201,
CPU (" CPU ") 202 and input and output (" I/O ") equipment 203.Memory 201 stores instruction system 200 and entered
The computer-readable instruction of row particular procedure.Particularly, when being performed by CPU 202, the computer that is stored in memory 201
Readable instruction indicate CPU 202 and associated hardware as data collection facility 204, determine equipment 205, generation equipment 206
With one or more work in transmission equipment 207.In certain exemplary embodiments, data collection facility 204, determination are set
Standby 205, produce equipment 206 and send one or more in remotely-or locally equipment in equipment 207.
I/O equipment 203, which receives, carrys out the data of automatic network 100, from the miscellaneous equipment and sensor for being coupled to system 200
It is one or more in data and input from user, and provide these information to CPU 202.I/O equipment 203 is also
Data are transmitted or sent to the miscellaneous equipment for being coupled to network 100, and are sent and notified to user.In addition, I/O equipment 203
Realize one or more in the wireless and/or wire communication between system 200 and miscellaneous equipment.
Now, described with reference to figure 3 by data collection facility 204, determine equipment 205, produce equipment 206 and send equipment
207 exemplary process carried out.Fig. 3 shows that what is started at S300 is used to retain the processing of service.In S301, data are received
Collection equipment 204 collects the use data on service, and this includes the last usage time of portable set 400 using data.Example
Such as, service includes communication service (such as radio communication service), portable set service (such as mobile device distribution service), mould
It is at least one in block card service (such as SIM card distribution service, SIM card provide service) or other this services.Service can
To be supplied by one or more service providers, such as cellular carrier, wireless retail trader, portable set supplier, SIM card
Answer business or Own Brand retail trader or MVNO (" MVNO ", Mobile Virtual Network
Operator) provide.Last usage time is user finally on portable set 400 using the time of service, such as one day
In sometime (such as 1:00p.m.,13:00) certain some day in January (such as 11/15/2012) and in 1 year.In S302
In, determine that equipment 205 determines the last usage time interval of service, such as last usage time and current time (such as it is current just
It is determined that service last usage time interval time) between period.Similar with last usage time, current time is for example
Including sometime (such as 1 in one day:00p.m.,13:00) certain (such as 11/30/ and in 1 year some day in January
2012).As have passed through in last usage time and current time regular hour amount, last usage time and it is current when
Between between the certain number of days that have passed through, certain moon number for have passed through between last usage time and current time or
Other numerical value of the last time that have passed through between usage time and current time represent, to determine last usage time and current
Period between time.Continue from the examples above, when last usage time is " 1:00p.m., 11/15/2012 ", and
Current time is " 1:00p.m., when 11/30/2012 ", determine that equipment 205 will determine that last usage time interval is 360 hours
Or alternatively 15 days.As another example, when last usage time is " 1:00p.m., 7/20/2012 ", and it is current when
Between be " 1:00p.m., when 11/20/2012 ", determine that equipment 205 will determine that last usage time interval is 123 days or alternatively 4
Individual month.
Then, in S303, determine that equipment 205 determines whether last usage time interval is more than threshold value.Threshold value is predetermined
Value, such as regular hour amount, certain number of days, certain moon number or the expression of other numerical value of period.When it is determined that equipment
205 determine that last usage time interval is more than threshold value (S303:It is) when, processing proceeds to S304, to produce content.For example, from upper
One example continues, and threshold value can be 60 days or alternatively 2 months.When it is determined that equipment 205 determine last usage time interval,
When being more than the threshold value within 123 days or 4 months, then processing proceeds to S304.When it is determined that equipment 205 determines last usage time interval not
More than threshold value (S303:It is no) when, handle and terminated at S306.
In S304, equipment 206 is produced in response to determining that last usage time interval is more than threshold value, is produced with being sent to user
First message corresponding to content.Content can be with any language known to persons of ordinary skill in the art, such as markup language
Write.Markup language is for example including WIG WML, S@TML and JavaML.First message includes notice and the first instruction.Notice bag
Including inquiry user, whether he or she wants to retain or continue to the reservation problem serviced.For example, if user is from title
Radio communication service is received for the cellular carrier of " A ", then first message can be pronounced:" you want to continue to A radio communication
Service" when being explained and being performed by the first computer, multiple orders are realized in the first instruction.First instruction includes application program.
For example, in gsm networks, the first instruction includes wiblet, s@tlet or Java.Wiblet is based on the small of Wib
Application program;S@tlet are the applets based on S@T;And Java is the applet based on Java.Such as
Described above, the application program based on Wib is the application journey in the form of Wib bytecodes performed by Wib (such as Wib interpreters)
Sequence;Application program based on S@T is the application program in the form of S@T bytecodes performed by S@T interpreters;And it is based on Java
Application program be by Java interpreter perform the application program in the form of Java bytecode.
Realize that multiple orders make second computer display notice.First and second computers are that physical entity is (such as portable
Formula equipment, module card) or logic entity (such as processing, program, service, virtual machine).First computer is, for example, to be used as solution
Release the module card of device.Interpreter is at least one in Wib, S@T interpreters or Java interpreter.Display notice is included in aobvious
Show and show notice on device (such as visual displays or tactual displays).Realize that multiple orders also receive second computer and made
For the input of the response to notice.Input can include text input, for example affirm language (such as, " Y ", "Yes", " certain ",
" why not ", " yes ", " good ", " good ", " going ahead ") either refuse language (such as " no ", "No", " negative ") or right
The selection (such as selection represents that the button of affirmative or button, selection represent the button of refusal) of the option of presentation.Realize multiple
Order also makes second computer send the second message for including the response to notice.Second message is received by service provider.The
Two message include such as 7 Short Message Service (" SMS ", Short Message Service) message, 8 SMS messages, non-knots
Structure supplementary service data (" USSD ", Unstructured Supplementary Service Data) message, MMS or
The response to notice of other types of cellular network form of message.
In some of the exemplary embodiments, display notice includes showing notice over the display, is previously being shown with covering
The project (such as application program, image, message, file and data) shown on device.In other exemplary embodiments of the invention, the is sent
Two message include disappearing to network entity (such as other mobile elements in node, link, server or network) transmission second
Breath.In other exemplary embodiment, realize it is multiple order make second computer further determine that response whether correspond to pair
Continue the confirmation of service, and the second message is sent when response corresponds to the confirmation to continuing service.To continuing service really
Accreditation is to be that either numerical value or prearranged signals are (such as certain types of for predetermined value, such as textual value (such as " Y ", "Yes")
Pulse).
In certain exemplary embodiments, the first computer and second computer are located in individual equipment so that, for example simultaneously
And first computer be located at portable set 400 in module card, and second computer be located at same equipment in place
Manage device.In other exemplary embodiments of the invention, the first and second computer installations are in more than one equipment.
In S305, send equipment 207 and sent to the gateway for being known as universal gateway (" UG ") in the exemplary embodiment
Content.After content is received, gateway prepares first message, and sends the to the portable set 400 corresponding to user
One message.In gsm networks, for example, first message with 7 SMS messages, 8 SMS messages, USSD message, MMS message or
At least one form in other types of cellular network message includes notice and the first instruction.Preparing first message includes turning
Change content and by the research content after changing into a type of message.For example, when send equipment 207 to gateway send with
During the content that WIG WML write, gateway by by Content Transformation be Wib bytecodes and by the research content after changing into 7
SMS message prepares first message.Alternatively, when sending the content that equipment 207 is write to gateway transmission with S@TML, gateway
By being S@T bytecodes by Content Transformation and the research content after changing being prepared into first message into 7 SMS messages.
In the two examples, 7 SMS messages or first message are sent then to portable set.As will be described below, it is portable
Equipment can include module card.Module card may be used as being configured as the interpreter for explaining the first instruction.In the wireless network, example
Such as, portable set includes SIM card, wherein, SIM card is used as DSTK interpreters.In such arrangements, DSTK interpreters be Wib,
It is at least one in S@T interpreters or Java interpreter.
With reference to figure 4, description is arranged to the portable set 400 for retaining service.Portable set 400 includes processor
401st, receiver 402, display 403, module card 404, transmitter 405 and input equipment 406.Module card 404 is deposited including module
Reservoir 411.The instruction of the storage of module storage 411 second, when being performed by module card 404, the second instruction indicating module card 404 is made
Worked for module interpreter 412.Receiver 402 receives first message, wherein, first message includes notice and the first instruction.The
One message is sent by service provider.As described above, first message with 7 SMS messages, 8 SMS messages, USSD message or
At least one form in other types of cellular network message includes notice and the first instruction.Notice be inquiry user he or
Whether she wants the reservation problem for retaining or continuing to service.First instruction includes application program.For example, in gsm networks,
First instruction includes wiblet, s@tlet or Java.Service provider include cellular carrier, wireless retail trader,
It is at least one in portable set provider, SIM card provider and MVNO.In some of the exemplary embodiments, receiver 402
First message is received from network entity (such as other mobile elements in node, link, server or network).
Module storage 411 stores first message.Module storage also stores tool box.Tool box includes multiple orders.
Module interpreter 412 is arranged to explain the first instruction.When being explained and being performed by module interpreter 412, the first instruction
Realize multiple orders.Especially, realize that multiple orders make processor 401 as display device 407, input receiving device 408, true
One or more work in locking equipment 409 and transmission equipment 410.
Display device 407 is arranged to show notice on display 403.Display 403 is for example including visual display
Device or tactual displays.In some of the exemplary embodiments, display device 407 is arranged to display notice so that notice
Cover the project previously shown on display 403.As described above, project is for example including application program, image, message, file
And data.Input receiving device 408 is arranged to receive the input (such as text input) as the response to notice.User
Input can be provided using input equipment 406.Input equipment 406 is for example including alphanumeric keypad or other inputs
Source.
It is then determined that equipment 409 is arranged to determine the confirmation whether response corresponds to continuing service.In addition, hair
Equipment 410 is sent to be arranged to, when response corresponds to confirmation (such as predetermined value, such as textual value) to continuing service, make
The second message is sent with transmitter 405.Similar with first message, the second message is disappeared with 7 SMS messages, 8 SMS messages, USSD
At least one form in breath or other types of cellular network message includes the response to notice.As described above, to after
The confirmation of continuous service is predetermined value, such as textual value, numerical value or prearranged signals.
In some of the exemplary embodiments, portable set 400 is not used as determining equipment 409.Especially, in these examples
Property embodiment in, input receiving device 408 receives input as the response to notice, then sends equipment 410 and uses transmission
Device 405 sends the second message.Second message is received by service provider.In other exemplary embodiments of the invention, send equipment 410 to
The second message is sent corresponding to the network entity of service provider.As described above, network entity is, for example, node, link, service
Other mobile elements in device or network.
The flow chart of the particular embodiment of the present invention is described with reference to figure 5.The embodiment of the present invention is in having according to Fig. 1
Network 100, server 101, equipment 102, system 200 and portable set 400 environment in carry out.Especially, the environment bag
Include first network 100, server 101, system 200 and portable set 400.Portable set 400 and server 101 are coupled to
First network 100.System 200 and server 101 are coupled to the second network 100.Portable set 400 is used by user.System
200 correspond to the network entity of service provider;Therefore, system 200 is referred to as " service provider entity " (" SP ").Service
Device 101g is gateway;Therefore, server 101g can be referred to as " gateway server " (" GS ").First network 100 is wireless network
Network;And the second network 100 is computer network.Computer network can use such as HTTP (" HTTP ",
Hypertext Transfer Protocol) or short message equity network (" SMPP ", Short Message Peer-to-
Peer procotol).
For SP for information on portable set 400 and user, wireless network and computer network are coupled in monitoring
Other servers 101 and equipment 102.The information includes the use data on service.Service can by service provider or
The opposing party (such as new service provider) provides.By collecting the use data on service, system 200 determines service most
Usage time interval afterwards, wherein, last usage time interval includes the period between last usage time and current time.
Then, system 200 determines whether last usage time interval is more than threshold value, and when the last usage time interval of its determination is more than
During threshold value, system 200 produces the content corresponding to first message.As described above, content can be with markup language, such as WIG
One or more in WML, S@TML and JavaML write.Signal 501 represents the content.
In Figure 5, signal 501 is sent to GS from system 200 by computer network.GS prepares first message, and
First message is sent to portable set 400.First message is with 7 SMS messages, 8 SMS messages, USSD message or other
At least one form in the cellular network message of type includes notice and the first instruction.As described above, disappear included in first
Notice in breath includes inquiring user whether he or she wants to retain or continue to the reservation problem serviced, and the first instruction
Including application program (such as wiblet, s@tlet or Java).Wiblet is the application journey of Wib bytecode forms
Sequence;S@tlet are the application programs of S@T bytecode forms;And Java is the application program of Java bytecode form.
In step 502, GS prepares first message.Preparing first message includes signal 501 being converted to portable code
Or bytecode, and by the Signal coding after changing into a type of message.Bytecode is, for example, Wib bytecodes, S@T words
Save code and Java bytecode.Specifically, when signal 501 is write with WIG WML, signal 501 is converted to Wib bytecodes by GS,
And by the Signal coding after changing into SMS message or USSD message.Alternatively, when signal 501 is write with S@TML, GS
Signal 501 is converted into S@T bytecodes, and by the Signal coding after changing into SMS message or USSD message.Alternatively,
When signal 501 is write with JavaML, signal 501 is converted to Java bytecode by GS, and is by the Signal coding after conversion
SMS message or USSD message.SMS message or USSD message after coding can be first messages.Signal 503 represents should
First message.
In Figure 5, signal 503 is sent to portable set 400 from GS by wireless network.Portable set 400 wraps
Include receiver, processor, display, module card and transmitter.Module card includes being arranged to the storage for storing signal 503
Device.Memory is additionally configured to store tool box and the second instruction.Tool box includes multiple orders.Module card performs second and referred to
Order, and it is used as interpreter, interpreter is arranged to explain and performs the first instruction so that the instruction of execution first is realized multiple
Order.In some of the exemplary embodiments, portable set 400 include as be stored with tool box, such as DSTK SIM card
Module card.Correspondingly, interpreter is DSTK interpreters (such as Wib, S@T interpreters, Java interpreter), and performs first and refer to
Multiple orders, such as DisplayText, GetInput and SendShortMessage are realized in order.
Realize that the plurality of order makes the processor in portable set 400 be set as display device, receiving device and transmission
It is standby.Specifically, realize that DisplayText makes processor be used as display device so that display device shows notice over the display.
Signal 504 represents the message shown to user.Realize that GetInput makes processor be used as receiving device so that receiving device receives
Input as the response to notice.Signal 505 represents the input received from user.And realize SendShortMessage
Make processor be used as sending equipment, send equipment and the second message is sent by wireless network using transmitter.Second message is pair
The response of notice.As described above, the second message is with 7 SMS messages, 8 SMS messages, USSD message or other types of honeybee
At least one form in nest internet message includes the response to notice.Processor in portable set 400 for example passes through
Wireless network sends the second message to GS.Signal 506 carries second message.
In step 507, GS prepares the second message.It is common including signal 506 is converted into this area to prepare the second message
Any language known to technical staff, such as markup language, to be transmitted via transmitter 405.In some exemplary implementations
In example, markup language is HTML (" HTML ", HyperText Markup Language).Then, GS passes through meter
Second message is sent to SP by calculation machine network.Signal 508 carries second message.
Now, schematically showing for another exemplary embodiment of the present invention is described with reference to figure 6.Fig. 6 show with it is upper
The face many identical elements discussed in detail on Fig. 1.For example, Fig. 6 includes 100, one, one or more networks or more
Multiple servers 101, one or more equipment 102, one or more systems 200 and one or more portable sets
400.Fig. 6 also show one or more business intelligence (BI) server 300 for being coupled to network 100.As discussed above
, service provider and Information Provider are using being coupled to the server of network 100 (such as in addition to BI servers 300, also
Have server 101) and equipment (such as equipment 102, portable set 400) to other each side provide information.BI servers 300 wrap
Universal computing device, dedicated computing equipment, mainframe device, wireline equipment, wireless device, supervision equipment, infrastructure is included to set
It is standby and be configured as providing to service provider, user and other each side one or more other in service and information
It is one or more in equipment.BI servers 300 include one or more BI servers 300.BI servers 300 monitor just
Portable device 400, and collect from or on be coupled to network 100 portable set 400 information.
In an exemplary embodiment of the present invention, one or more BI servers 300 be coupled to server 101 (such as
Service provider server), and be arranged to have from the collection of multiple databases and the use data of portable apparatus user
The information of pass.The plurality of database can be located on a server 101 or multiple servers 101.This is one or more
BI servers 300 are configured to pre-defined algorithm and collected use data are handled, and will make after processing
Another server 101 (such as RM server 101rm) is sent to data, (such as arrives subscriber's with the set of determination action
Detail message).Server 101 produces content based on these set acted, and sends that content to another server
(such as UG server 101ug), then its send the content to the portable set 400 of user (below description).
Now, describe to collect/obtain the user associated with portable set 400 from multiple databases with reference to figure 7 and (order
Family) use the BI servers 300 of data.BI servers 300 are for example including memory 301, CPU (" CPU ") 302
And input and output (" I/O ") equipment 303.Memory 301 stores the computer that instruction BI servers 300 carry out particular procedure
Readable instruction.Especially, when being performed by CPU 302, the computer-readable instruction being stored in memory 301 can indicate
CPU 302 is as data collection facility 304, data processing equipment 305 and sends one or more work in equipment 306.
In certain exemplary embodiments, data collection facility 304, data processing equipment 305 and send equipment 306 in one or more
It is multiple to be located in remotely or locally equipment.
I/O equipment 303 receive come automatic network 100 data and from be coupled to BI servers 300 miscellaneous equipment and
It is one or more in the data of sensor, and provide these information to CPU 302.I/O equipment 303 is also to being connected to net
Miscellaneous equipment (such as the RM servers) transmission of network 100 sends data.I/O equipment 303 can realize the He of BI servers 300
It is one or more in wireless and/or wire communication between miscellaneous equipment.
Now, with reference to figure 8 and 9 describe by multiple servers (such as SP server 101SP, BI server 300, RM service
Device 101rm and UG server 101GS) carry out exemplary process of the invention.Fig. 8 show at S800 start be used for
Portable set subscriber provides the processing of service (such as advanced reservation service plus the service of selling and other similar services).
In S801, the data collection facility 304 of BI servers 300 collects subscriber from multiple databases and uses data.Specifically, data are received
Collect equipment 304 collect data relevant with the Internet activities of subscriber (such as the form of the data of byte to/from subscriber's transmission
Data), charge information, the message sent by MMS and/or SMSC, (such as what type subscriber is used to cellphone information
Mobile phone, mobile phone history and mobile phone any change/switching and the new upgrading associated with these changes mobile phone feature)
And for retaining and/or the useful other information of high-level service being presented to subscriber.Especially, BI servers 300 can be collected
On portable set use pattern unexpected decline or change (such as call, text message, MMS message, data use, it is clear
Look at rival webpage etc. change);The subscriber churn higher than average value based on position and/or geographical position;Based on hand
The use of machine manufacture, model or characteristic set;And the information of previous/current rate plan.
In S802, the data processing equipment 305 of BI servers 300 uses data using pre-defined algorithm to the subscriber of collection
Handled (for example, BI servers 300 are handled using data the subscriber of collection, to determine whether data meet to make a reservation for
Condition).For example, as illustrated in greater detail in fig.9, BI servers 300 are collected with subscriber in rival service provider
Website on movable relevant data and with the portable set server plan of subscriber remaining time quantum it is relevant
Data.Then, BI servers 300 are handled data in S901 using the algorithm relevant with service program renewed treaty.Specifically
Ground, BI servers 300 determine whether subscriber have accessed the net of X rival service provider within the Y periods in S902
Stand (such as have accessed in 3 days 10 times).If it is, BI servers 300 determine whether subscriber has portable in S903
Remaining Z time quantums (such as remaining 1 month) in formula device service plan.If it is, determined in S904 can for BI servers
The data of the classification of action are the information (S905) relevant with service program renewed treaty.The data of movable classification for example may bag
Include and retain the corresponding data of subscriber services, the corresponding data of Additional Services are provided with to subscriber, serviced pair with adding to sell to subscriber
The data and other suitable data answered.If the definite response of BI servers 300 is "No" in S902 or in S903,
Then processing proceeds to S905, wherein, BI servers 300 are moved to (such as being stored in memory 301) next predetermined calculation
Method.
The subscriber of collection is included but is not limited to using the other examples of data:With present new wireless rate plan (such as
Unlimited call and data, special international rate plan and other suitably plan) actionable classification the related subscriber of data
The change used;With present more preferable dealer's interest concessions/returning, targetedly marketing and it is other suitably act it is movable
Make the related high turnover rate of the data of classification;The low cost free with being presented/adding the Contemporary portable devices for selling renewal, offer
And/or cost free low cost intelligent phone and other suitable equipment actionable classification related relevant with mobile phone of data
Issue;To present customization service and product executable classification data it is related based on special parameter (such as geographical position,
Position etc.) rate plan use;And its any appropriate combination.
In Fig. 8 S803, BI servers 300 determine whether to determine the data of actionable classification.If it is, BI
The transmission equipment 306 of server 300 sends the information related to the data of actionable classification to RM servers 101rm.In S804
In, data of the RM servers 101rm based on actionable classification produce content.Especially, RM servers 101rm takes to sending from BI
The information of business device 300 is handled, and (such as the data based on actionable classification and pre-defined regular collection determine at least one
Individual action), and related content (such as set of action) is produced based on pre-defined rule set.Based on service meter discussed above
Renewed treaty example is drawn, RM servers 101rm can determine that related content continues with the service program that can be sent to portable set 400
Transaction and/or interest concessions about is relevant.Pre-defined regular collection can include multiple actions, each of which and actionable classification
Data it is associated and each of which includes information from message to subscriber that to be sent as.Pre-defined regular collection may be used also
To be included in receive at least one of subscriber is sent back from UG servers 101GS after the answer to message from subscriber disappear
Cease (being discussed below).If BI servers 300 determine not can determine that the executable classification of data in S803, handle in S806
Place terminates.
In S805, RM servers 101rm is to the transmission content of portable set 400.Specifically, exemplary embodiment is set
It is, RM servers 101rm to SP server 101SP transmission contents, SP servers 101SP prepares content to message (such as the
One message, further described below) in.Then, the message is sent to UG servers 101GS, UG clothes from SP servers 101SP
Business device 101GS sends this message to portable set 400.In addition, as discussed above, SM modules or alternatively UICC
The source codec is the message that can be handled by the processor of portable set 400 by module, and in portable set 400
Shown on screen to user/subscriber.For example, the message shown on screen can be proposed " Yes/No " problem to subscriber, order
Family can select the prompting or other suitable options that the menu of desired option, request subscriber responded.Once to
Portable set 400 have sent the content, then processing terminates at S806.
Now, the flow chart of specific embodiment for including BI servers 300 is described with reference to figure 10.The embodiment of the present invention
With network 100, server 101, equipment 102, system 200, BI servers 300 and portable set 400 according to Fig. 6's
Carried out in environment.Especially, environment includes BI servers 300, SP servers 101SP, UG server 101GS and portable set
400.In S1001, BI servers 300 initiate the communication with SP servers 101SP, to ask subscriber from SP servers 101SP
Use data.In S1002, SP servers 101SP sends institute based on the request from BI servers 300 to BI servers 300
There is relevant subscriber to use data (i.e. initial data).Then, BI servers 300 use pre-defined algorithm to collection in S1003
Subscriber is handled using data, and determines the data of actionable classification (as discussed above based on the data after processing
).
In S1004, the data of actionable classification determined by BI servers 300 to SP servers 101SP transmissions.So
Afterwards, SP servers 101SP data based on actionable classification in S1005 are produced in corresponding with message (such as first message)
Hold.In S1006, SP servers 101SP is in the form of first message to content caused by UG servers 101GS transmissions.
In S1007, UG servers 101GS prepares the first message to be sent to subscriber.First message includes the first instruction and notice.
In S1008, UG servers 101GS sends prepared first message to portable set 400, in this exemplary embodiment,
Portable set 400 includes the first computer and second computer.At portable set 400, the first instruction of first message
When being performed by the first computer, make second computer perform on screen to user show notice (S1009), receive as pair
The input (S1010) of the response of notice and the step that message (such as second message) (S1011) is sent to UG servers 101GS
Suddenly, the second message includes response subscriber to notice.
In S1012, UG servers 101GS prepares the second message to be sent to SP servers 101SP, Ran Hou
In S1013, UG servers 101GS sends the second message to SP servers 101SP.In S1014, SP servers 101SP is to
Two message are handled and be ready to respond to when needed optional message from the second message to subscriber that to be sent in, and (such as the 3rd disappear
Breath).Acknowledgement of 3rd message for example including the message to subscriber, the further instruction to subscriber, other activities by progress
The notice and other suitable message of (such as service provider will be on more new demand servicing and/or equipment contact subscriber).Then,
Similar to S1006, S1008 and S1009 discussed above, the 3rd message is sent to UG servers from SP servers 101SP
101GS (S1015), portable set 400 (S1016) is sent to from UG servers 101GS, is then sent out from portable set 400
Give user/subscriber (S1017).After S1017, unless there is other optional steps afterwards, otherwise processing terminates.
Now, the additional embodiment on Figure 11 description present invention, Figure 11 present the specific reality shown according to the present invention
Apply the flow chart of the processing that one or more notices are produced when communication function terminates of example.
In S1102, load an application into module card 404.Application program can for example include answering based on Wib
With program, the application program based on S@T or the application program based on Java.In certain embodiments, application program be to
The reservation engine small routine that the message sent between module card 404 and portable set 400 is handled.In some embodiments
In, updated with reference to service provider to the operator that equipment pushes, application program is installed in module card 404.In some realities
Apply in example, the renewal of this operator is optional, but its can be it is other in pressure renewal.In a particular embodiment, example
Such as when the power on of portable set 400, module card 404 loads as the part for starting processing and starts execution should
Use program.
In S1104, the user of portable set 400 (such as equipment associated with the subscriber account of telecommunications service)
(such as subscriber of telecommunications service) carries out or received telephone relation (such as initiating communication function) via portable set 400.
In S1106, telephone relation disconnects (such as communication function termination).For example, user may hang up portable set
400, to disconnect call.Alternatively, another user for another communication equipment talked with the user of portable set 400 can
Another communication equipment can be hung up, to disconnect call.In other configuration, converse due to network error or user's
Other reasons outside control and disconnect.Under any circumstance, portable set 400 is sent in response to disconnecting to module card 404
Show already off message of conversing, the reason for disconnection without consideration.
In S1108, module card 404, which receives, shows already off message of conversing.For example, in response in module card 404
Place, which receives, shows already off message of conversing, and is loaded into application program in module card 404 and produces message (such as SMS disappears
Breath), and control portable set 400 to send message to UG servers 101GS.In certain embodiments, message includes showing
Call notice already off recently.In other embodiments, message is basic messae, such as " you leave a message either with or without to me",
And it can be encoded in a variety of ways.
In S1110, UG servers 101GS receives the notice from module card 404, and it is already off to determine to converse.
In S1112, UG servers 101GS is determined whether to wait just at SP servers 101SP and set to portable
The message (such as message according to caused by the content received from RM servers 101rm) that standby 400 user is presented.In some realities
Apply in example, in response to receiving already off notice of conversing in S1110, UG servers 101GS is sent out to SP servers 101SP
Current whether waited at SP servers 101SP of inquiry SP servers 101SP is sent to disappear to what the user of portable set 400 was presented
First request of breath.SP servers 101SP can then send the sound for indicating whether to have this message to UG servers 101GS
Should.If UG servers 101GS determines that message (S1112 is not present:It is no), then processing terminates, and UG servers 101GS is waited
Receive another notice for showing another call and disconnecting from module card 404.Disappear if UG servers 101GS determines to exist
Cease (S1112:It is), then processing proceeds to S1114.
In S1114, UG servers 101GS takes out message from SP servers 101SP (such as message database).In spy
Determine in embodiment, the processing is similar to the processing of the S1006 above for Figure 10 descriptions or the S305 above for Fig. 3 descriptions
Processing.For example, message is additional or new clothes such as being determined according to the analysis of BI servers including related to subscriber account
The information of business and reservation and/or add the actionable message sold.For example, message can be from multiple message in message database
Selection can produce in a manner of similar to the processing S304 or S1005 described above for Fig. 3 and 10.
The content of message can be write with any language known to persons of ordinary skill in the art, such as markup language.Mark
Remember language for example including WIG WML, S@TML and JavaML.For example, message can include notice and instruction.In some embodiments
In, notice can include inquiry user, and whether he or she wants reservation or continues to the reservation problem of service.If for example,
User receives radio communication service from the cellular carrier for being referred to as " A ", then first message can be pronounced:" you want to continue to connect
Receive A radio communication service" in other embodiments, notice can include inquiry user he or she whether want modification or
Problem is sold in adding for upgrade service.Instruction includes application program, and multiple when being realized by the explanation of the first computer and when performing
Order.For example, in gsm networks, the first instruction includes wiblet, s@tlet or Java.Wiblet is to be based on Wib
Applet;S@tlet are the applets based on S@T;And Java is that small based on Java applies journey
Sequence.As described above, the application program based on Wib is answering by Wib (such as Wib interpreters) the Wib bytecode forms performed
Use program;Application program based on S@T is the application program of the S@T bytecode forms performed by S@T interpreters;And it is based on
Java application program is the application program of the Java bytecode form performed by Java interpreter.
In S1116, UG servers 101GS is to the PUSH message of portable set 400.More specifically, UG servers 101GS
To the PUSH message of module card 404.For example, UG servers 101GS prepares the message to be sent to portable set 400.Then, UG
Server 101GS sends ready message to portable set 400.For example, it is similarly to the place above for Figure 10 descriptions
Manage S1007 and S1008, above for the processing S805 of Fig. 8 descriptions or above for Fig. 5 descriptions and the phase of signal 502 and 503
The processing of association.
In S1118, module card 404 for example controls portable set 400 to show from what UG servers 101GS was received to disappear
Breath.Instruction such as indicating module card 404, module card 404 included in this message then indicate that portable set 400 is shown
Include notice in the message.For example, the processing is similar to above for the processing S1009 of Figure 10 descriptions or above for figure
The processing associated with signal 504 of 5 descriptions.In certain embodiments, the notice prompting shown on portable set 400 is just
The user of portable device 400 is responded, such as text input, text input include certainly language (such as, " Y ", "Yes", " when
So ", " why not ", " yes ", " good ", " good ", " going ahead "), refusal language (such as " no ", "No", " negative ") or
(such as selection represents that the button of affirmative or button, selection represent the button of refusal, from service for selection to the option of presentation
And/or selected in the list of upgrade option).
In S1120, module card 404 determines whether user have selected plus sell and/or retain option.Especially, Yong Huke
To be inputted via the input interface of portable set 400 to the response of the notice shown on portable set 400.Response can be with
It is the choosing to upgrade option, reservation option, affirmative, negative or the other options associated with the account of telecommunications or other services
Select.User input response after, module card 404 receive input response, and determine user whether have selected plus sell and/or
Retain option.In certain embodiments, for example, the processing is similar to the processing S1010 or above above for Figure 10 descriptions
The processing associated with signal 505 on Fig. 5 descriptions.If module card 404 determine response show user it is non-selected plus sell and/
Or retaining option, then processing terminates.In another already off notice of the point, module card 404 etc. call to be received, and UG
Another notice to be received that show identical situation from module card 404 such as server 101GS.If module card 404 is true
Provisioning response shows that user have selected plus sell and/or retain option, then processing proceeds to S1122.
In S1122, module card 404 controls portable set 400 via UG servers 101GS to backing towards SP servers
101SP sends confirmation message.In certain embodiments, message is, for example, 7 SMS messages, 8 SMS messages, USSD message, MMS
Message or other types of cellular network message.In certain embodiments, confirmation message includes showing that user have selected reservation
And/or upgrade service option, show which upgrade option user have selected in the embodiment that have selected specific upgrade option
Notice.In a particular embodiment, confirmation message includes the copy of the response of user's input.In certain embodiments, it is portable
Equipment 400 sends message to UG servers 101GS, and UG servers 101GS prepares the version of the message for SP servers 101SP
This, and UG servers 101GS sends the version of prepared message to SP servers 101SP.For example, the processing is similar to upper
The place associated with signal 506 to 508 that face describes on Figure 10 processing S1011 described to S1013 or above for Fig. 5
Reason.After S1122, processing terminates.
In particular configurations, SP servers 101SP receives message, and is ready to respond to what is sent in the message to subscriber
Optional message.Acknowledgement of the optional message for example including the message to subscriber, the further instruction to subscriber, by the other of progress
The notice and other suitable message of activity (such as service provider will be on more new demand servicing and/or equipment contact subscriber).
Then, optional message is sent to UG server 101GS from SP servers 101SP, be sent to from UG servers 101GS portable
Equipment 400, then it is sent to user/subscriber from portable set 400.Described for example, the processing is similar to above for Figure 10
Processing S1014 to S1017.
Certain exemplary embodiments are described above for the module card with various forms and configuration.Even so, originally
The open module card considered is not limited to exemplary module card described herein, and including being able to carry out of the invention one considered here
Any appropriate module card of individual or more aspect.For example, module card can be SIM card, UICC, electronics SIM (" eSIM ")
It is one or more in card, electronics UICC (" eUICC ") cards and any other suitable module card.
Although describing the present invention with reference to preferred embodiment, it should be understood by one skilled in the art that can be right
Preferred embodiments described above carries out other deformations and modification, without departing from the scope of the present invention.Other embodiments are according to right
The consideration of specification of the invention disclosed herein or implementation will be apparent to those of ordinary skill in the art.Say
Bright book and described example should be considered merely as being exemplary, of the invention real scope and spirit by appended right
It is required that instruction.
Claims (20)
1. a kind of system for being used to service be presented to subscriber, the system include:
Server system, the server system include:
One or more memory devices;
One or more processors;
One or more transmitters;And
One or more receivers,
Wherein, the server system is configured as:
The use data associated with the account of the subscriber are collected, the account is associated with portable set;
Data storage will be used at least one information bank;
It is determined that whether meet predetermined condition using data;
In response to determining to meet the predetermined condition using data, it is determined whether the data of actionable classification be present;
In response to the data for determining to have the actionable classification, at least one action is determined based on following content:
The data of the actionable classification;And
Pre-defined regular collection;
First message is received from the portable set, the first message has shown the communication function of the portable set
Terminate;
In response to receiving the first message and the data based on the actionable classification and institute from the portable set
State pre-defined regular collection and determine at least one action, the second message is sent to the portable set, described the
Two message requests are via input of the portable set from the subscriber, and second message is based on described at least one
Individual action;And
The 3rd message is received from the portable set, the 3rd message includes the response to second message.
2. system according to claim 1, wherein, included using data at least one in following data:
On the data of the network activity associated with the account,
On the data of the portable set service program associated with the account,
The data used on the data associated with the account,
On the data of the telephone relation activity associated with the account,
On the data of the text messaging activity associated with the account, and
Data on the Multimedia Message activity associated with the account.
3. system according to claim 1, wherein, in the case where there, the server system is configured to determine that full
The foot predetermined condition:
One of threshold number is have accessed within a predetermined period of time using one or more equipment associated with the account
Or more service provider web sites, and
The time limit residue threshold amount of time of the order service of the account.
4. system according to claim 3, wherein, it is described when determining whether there is the data of the actionable classification
Server system is configured as:
In response to determining to have accessed within a predetermined period of time using associated with the account one or more individual equipment
One or more service provider web sites of threshold number and the time limit residue threshold time of the order service of the account
Amount, it is determined that the data of the actionable classification be present, and the data of the actionable classification are the orders on the account
The information of the renewed treaty of service.
5. system according to claim 4, wherein, second message includes the letter that mark orders renew a contract transaction and price
Breath.
6. system according to claim 1, wherein, the data of the actionable classification include at least one in following data
It is individual:
Corresponding to the data for retaining the service that the subscriber currently orders, and
Corresponding to the data that Additional Services are provided to the subscriber.
7. system according to claim 1,
Wherein, the pre-defined regular collection includes:
Multiple actions, each action in the multiple action are associated with the data of actionable classification and the multiple
The information that each action instruction in action will be sent as second message to the subscriber;And
Multiple 4th message, each 4th message with will as second message send information it is associated, and
Wherein, the server system is configured to respond to receive the 3rd message from the portable set, to clothes
Wu Qi providers send the 4th message in the multiple 4th message.
8. system according to claim 1,
Wherein, when to the portable set send second message when, the server system be configured as to it is described just
First computer of portable device sends second message, and second message includes notice and instruction, and
Wherein, it is described to instruct the second computer that the portable set is indicated when being performed by first computer:
The notice is shown on the display of the portable set;
Input is received via the user interface of the portable set;And
In response to receiving the input, transmission of the 3rd message to the server system is initiated.
9. system according to claim 8, wherein, the notice includes at least one in following content:
The problem of needing to respond "Yes" or "No";
The menu of option including predetermined quantity;And
Ask the prompting of response caused by subscriber.
10. system according to claim 1, in addition to:
The portable set, the portable set include:
First computer, it is configured as receiving second message from the server system, second message includes notice
Instructed with first, and first computer includes module card, and
Second computer,
Wherein, first computer is additionally configured to perform first instruction, and first instruction makes described second to calculate
Machine:
The notice is shown on the display of the portable set;
Input is received via the user interface of the portable set;And
In response to receiving the input, transmission of the 3rd message to the server system is initiated,
Wherein, the module card is used as interpreter, and the interpreter is DSTK interpreters, and the DSTK interpreters are that Wib is explained
It is at least one in device and S@T interpreters, and
Wherein, one during the module card is included as follows:
Universal Integrated Circuit Card (UICC), and
Subscriber identity module (SIM) blocks.
11. system according to claim 1, wherein, the server system includes:
Service provider server;
Commercial intelligence service device;
Middleware server;And
Gateway server.
12. a kind of method for being used to service be presented to subscriber, methods described include:
The use data associated with the account of the subscriber are collected, the account is associated with portable set;
Data storage will be used at least one information bank;
It is determined that whether meet predetermined condition using data;
In response to determining to meet the predetermined condition using data, it is determined whether the data of actionable classification be present;
In response to the data for determining to have the actionable classification, at least one action is determined based on following content:
The data of the actionable classification;And
Pre-defined regular collection;
First message is received from the portable set, the first message has shown the communication function of the portable set
Terminate;
In response to receiving the first message and the data based on the actionable classification and institute from the portable set
State pre-defined regular collection and determine at least one action, the second message is sent to the portable set, described the
Two message requests are via input of the portable set from the subscriber, and second message is based on described at least one
Individual action;And
The 3rd message is received from the portable set, the 3rd message includes the response to second message.
13. according to the method for claim 12, wherein, included using data at least one in following data:
On the data of the network activity associated with the account,
On the data of the portable set service program associated with the account,
The data used on the data associated with the account,
On the data of the telephone relation activity associated with the account,
On the data of the text messaging activity associated with the account, and
Data on the Multimedia Message activity associated with the account.
14. according to the method for claim 12, wherein it is determined that whether meeting that predetermined condition includes using data:As follows
In the case of, it is determined that meeting the predetermined condition:
One of threshold number is have accessed within a predetermined period of time using one or more equipment associated with the account
Or more service provider web sites, and
The time limit residue threshold amount of time of the order service of the account.
15. according to the method for claim 14, where it is determined whether the data that the actionable classification be present include:
In response to determining to have accessed within a predetermined period of time using associated with the account one or more individual equipment
One or more service provider web sites of threshold number and the time limit residue threshold time of the order service of the account
Amount, it is determined that the data of the actionable classification be present, and the data of the actionable classification are the orders on the account
The information of the renewed treaty of service.
16. according to the method for claim 15, wherein, second message is including identifying what is ordered renewed treaty transaction and fix a price
Information.
17. according to the method for claim 12, wherein, the data of the actionable classification are included in following data at least
One:
Corresponding to the data for retaining the service that the subscriber currently orders, and
Corresponding to the data that Additional Services are provided to the subscriber.
18. according to the method for claim 12,
Wherein, the pre-defined regular collection includes:
Multiple actions, each action in the multiple action are associated with the data of actionable classification and the multiple
The information that each action instruction in action will be sent as second message to the subscriber;And
Multiple 4th message, each 4th message with will as second message send information it is associated, and
Wherein, methods described also includes:
In response to receiving the 3rd message from the portable set, send the multiple 4th to provider server and disappear
The 4th message in breath.
19. according to the method for claim 12,
Wherein, sending second message to the portable set includes:Sent out to the first computer of the portable set
Second message is sent, second message includes notice and instruction, and
Wherein, it is described to instruct the second computer that the portable set is indicated when being performed by first computer:
The notice is shown on the display of the portable set;
Input is received via the user interface of the portable set;And
In response to receiving the input, transmission of the 3rd message to server system is initiated.
20. according to the method for claim 12, wherein, the notice includes at least one in following content:
The problem of needing to respond "Yes" or "No";
The menu of option including predetermined quantity;And
Ask the prompting of response caused by subscriber.
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Application Number | Priority Date | Filing Date | Title |
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US14/693,073 US9930190B2 (en) | 2013-05-10 | 2015-04-22 | Device, computer-readable medium, and method for modifying services using advanced data collection capabilities |
US14/693,073 | 2015-04-22 | ||
PCT/US2016/025277 WO2016171865A1 (en) | 2015-04-22 | 2016-03-31 | Device, computer-readable medium, and method for modifying services using advanced data collection capabilities |
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CN107750440A true CN107750440A (en) | 2018-03-02 |
CN107750440B CN107750440B (en) | 2021-12-07 |
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CN201680035930.8A Active CN107750440B (en) | 2015-04-22 | 2016-03-31 | Apparatus, computer readable medium, and method for changing service using advanced data collection capability |
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EP (1) | EP3286939A4 (en) |
JP (1) | JP6800954B2 (en) |
CN (1) | CN107750440B (en) |
CA (1) | CA2983678C (en) |
MX (1) | MX2017013458A (en) |
WO (1) | WO2016171865A1 (en) |
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CN113196731A (en) * | 2018-12-17 | 2021-07-30 | 微软技术许可有限责任公司 | System and method for audio notification upon a state change |
WO2024060894A1 (en) * | 2022-09-23 | 2024-03-28 | 华为技术有限公司 | Communication method and apparatus |
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Also Published As
Publication number | Publication date |
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JP2018518921A (en) | 2018-07-12 |
MX2017013458A (en) | 2018-05-22 |
BR112017022798A2 (en) | 2018-07-10 |
EP3286939A4 (en) | 2018-10-31 |
BR112017022798A8 (en) | 2018-08-14 |
CN107750440B (en) | 2021-12-07 |
WO2016171865A1 (en) | 2016-10-27 |
CA2983678A1 (en) | 2016-10-27 |
EP3286939A1 (en) | 2018-02-28 |
CA2983678C (en) | 2020-11-10 |
JP6800954B2 (en) | 2020-12-16 |
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