CN105224842B - Method and device for confirming user identity in VTM system - Google Patents
Method and device for confirming user identity in VTM system Download PDFInfo
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- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
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- G06F21/32—User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
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Abstract
The invention discloses a method and a device for confirming user identity in a VTM system, wherein the method comprises the following steps: establishing a user characteristic information database for confirming the identity of a user; when a user transacts a remote service through a network, collecting user characteristic information; comparing the collected user characteristic information with the user characteristic information in the user characteristic information database; and if so, confirming the verification of the collected user characteristic information. The invention can avoid the identity card to confirm the identity of the user when the user transacts the remote service through the network, and saves the trouble of carrying the identity card.
Description
Technical Field
The present invention relates to the field of Virtual Terminal Machines (VTMs), and in particular, to a method for implementing user identity recognition in a VTM system and a related system.
Background
The VTM is an embodiment of a remote financial service, and clients can transact services including face-to-face services by self through a terminal. The VTM can carry out remote verification and authorization through audio and video, and completely solves the problem that the common self-service machine cannot complete the service of surface signing. The system is characterized in that the user can be changed from the original pull-in business hall into the extension of the banking service to the network, thereby greatly helping to expand the banking service range, provide the user satisfaction, save the banking service cost and improve the banking competitiveness.
One of the most important and critical links in the VTM system is how to implement remote user confirmation. When a user needs to transact business needing to be confirmed, a teller is needed to identify and confirm the identity of the user, and the content of the invention is to solve the problem.
Disclosure of Invention
The invention aims to provide a method and a device for confirming the identity of a user in a VTM system, which can better solve the problem of identifying and confirming the identity of the user when the user transacts services needing to be confirmed.
According to an aspect of the present invention, there is provided a method for user identity confirmation in a VTM system, including:
establishing a user characteristic information database for confirming the identity of a user;
when a user transacts a remote service through a network, collecting user characteristic information;
comparing the collected user characteristic information with the user characteristic information in the user characteristic information database;
and if so, the verification of the collected user characteristic information is passed.
Preferably, the step of establishing a user characteristic information database for confirming the identity of the user comprises:
collecting the user characteristic information of the confirmed identity card information;
and storing the confirmed identity card information and the collected user characteristic information into a user characteristic information database.
Preferably, before the step of collecting the user characteristic information of the confirmed identity card information, the method further comprises:
collecting user related information containing user face information in an identity card;
shooting a user corresponding to the identity card to obtain face information of the user;
comparing the user face information in the acquired identity card with the user face information obtained by shooting;
and if the user ID card information is matched with the user ID card information, the verification of the user ID card information is passed.
Preferably, the user characteristic information includes user biological characteristic information and/or user signature information, wherein the user biological characteristic information includes fingerprint information, palm vein information, face information, and iris information;
when a user transacts a remote service through a network, at least one of fingerprint information, palm vein information, face information, iris information and user signature information is collected.
Preferably, at least one of the collected fingerprint information, palm vein information, face information, iris information, and user signature information is compared with corresponding information in the user feature information database, and if all the information is matched, the collected user feature information is verified.
According to another aspect of the present invention, there is provided an apparatus for user identity confirmation in a VTM system, including:
the database module is used for establishing a user characteristic information database for confirming the identity of a user;
the information acquisition module is used for acquiring the characteristic information of the user when the user transacts the remote service through the network;
the information comparison module is used for comparing the collected user characteristic information with the user characteristic information in the user characteristic information database;
and the information confirmation module is used for verifying the collected user characteristic information when the user characteristic information is matched with the user characteristic information.
Preferably, the information acquisition module acquires the user characteristic information of the confirmed identity card information, and stores the confirmed identity card information and the acquired user characteristic information into a user characteristic information database established by the database module.
Preferably, the method further comprises the following steps:
the identity card information acquisition module is used for acquiring user related information containing user face information in the identity card;
the user shooting module is used for shooting the user corresponding to the identity card to obtain the face information of the user;
the identity card information comparison module is used for comparing the user face information in the acquired identity card with the user face information obtained by shooting;
and the identity card information verification module is used for passing the verification of the user identity card information during matching.
Preferably, the user characteristic information includes user biological characteristic information and/or user signature information, wherein the user biological characteristic information includes fingerprint information, palm vein information, face information, and iris information;
the information acquisition module acquires at least one of fingerprint information, palm vein information, face information, iris information and user signature information when a user transacts a remote service through a network.
Preferably, the information comparison module compares at least one of the collected fingerprint information, palm vein information, face information, iris information, and user signature information with corresponding information in the user characteristic information database, and if all the information is matched, the information confirmation module passes the verification of the collected user characteristic information.
Compared with the prior art, the invention has the beneficial effects that:
by the invention, when a user transacts the remote service through the network, the user identity can be confirmed by utilizing the pre-collected user characteristic information.
Drawings
FIG. 1 is a schematic block diagram of a method for confirming user identity in a VTM system according to the present invention;
FIG. 2 is a block diagram of a device for confirming the identity of a user in a VTM system provided by the present invention;
FIG. 3 is a diagram illustrating the structure of a VTM system provided by an embodiment of the present invention;
FIG. 4 is a flow chart of remote user identity information acquisition according to an embodiment of the present invention;
FIG. 5 is a first flowchart of remote identification of a user identity provided by an embodiment of the present invention;
fig. 6 is a second flowchart of remote identification of user identity provided by the embodiment of the present invention.
Detailed Description
The preferred embodiments of the present invention will be described in detail below with reference to the accompanying drawings, and it should be understood that the preferred embodiments described below are only for the purpose of illustrating and explaining the present invention, and are not to be construed as limiting the present invention.
Fig. 1 is a schematic block diagram of a method for confirming a user identity in a VTM system provided by the present invention, as shown in fig. 1, the steps include:
step S101: and establishing a user characteristic information database for confirming the identity of the user.
Specifically, firstly, the identity card information of the user is confirmed, after the identity card information is confirmed, the user characteristic information of the confirmed identity card information is collected, and the confirmed identity card information and the collected user characteristic information are stored in a user characteristic information database. Wherein, the step of confirming the identity card information of the user comprises the following steps: identifying the authenticity of the identity card information, and scanning the identity card information into an image file; according to the requirement, the identity card information can be preliminarily confirmed by a teller; after the confirmation, shooting the user randomly through a network to obtain the face information of the user; the method comprises the steps of automatically identifying, analyzing and comparing user face information in an acquired identity card with user face information obtained through shooting, confirming similarity, and when the similarity is higher than a threshold value, confirming that the face in the identity card is matched with the face obtained through shooting, namely, the user identity card information is verified to be passed.
Further, the user characteristic information includes user biological characteristic information and/or user signature information, wherein the user biological characteristic information includes fingerprint information, palm vein information, face information, and iris information.
Step S102: when a user transacts a remote service through a network, user characteristic information is collected.
Specifically, when a user transacts a remote service through a network, at least one of fingerprint information, palm vein information, face information, iris information, and user signature information is collected. That is, in order to improve security, two or more user characteristic information may be compared comprehensively to verify the user identity.
Step S103: and comparing the collected user characteristic information with the user characteristic information in the user characteristic information database.
Specifically, at least one of the collected fingerprint information, palm vein information, face information, iris information, and user signature information is compared with corresponding information in the user feature information database, and if all the information is matched, the collected user feature information is verified.
Step S104: and if so, the verification of the collected user characteristic information is passed.
Fig. 2 is a block diagram of a device for confirming user identity in a VTM system provided by the present invention, and as shown in fig. 2, the device includes a database module 21, an information collection module 22, an information comparison module 23, and an information confirmation module 24. Wherein:
the database module 21 is used for establishing a user characteristic information database for confirming the identity of the user.
The information collecting module 22 is used for collecting the user characteristic information when the user transacts the remote service through the network.
The information comparison module 23 is configured to compare the collected user characteristic information with the user characteristic information in the user characteristic information database.
And the information confirmation module 24 is used for verifying the collected user characteristic information when the user characteristic information is matched with the user characteristic information.
First, the information collection module 22 collects the user characteristic information of the confirmed identity card information, and stores the confirmed identity card information and the collected user characteristic information into the user characteristic information database established by the database module 21. Further, the user characteristic information includes user biological characteristic information and/or user signature information, wherein the user biological characteristic information includes fingerprint information, palm vein information, face information, and iris information. Then, the information collecting module 22 collects at least one of fingerprint information, palm vein information, face information, iris information, and user signature information when the user transacts a remote service through a network. The information comparison module 23 compares at least one of the collected fingerprint information, palm vein information, face information, iris information, and user signature information with corresponding information in the user characteristic information database, and if all the information is matched, the information confirmation module 24 passes the verification of the collected user characteristic information.
Further, the device also comprises the following modules for verifying the user identity card information: the system comprises an identity card information acquisition module, a user shooting module, an identity card information comparison module and an identity card information verification module.
The identity card information acquisition module acquires user face information, user name, age and other user related information in the identity card, and the user shooting module shoots the user corresponding to the identity card to obtain the user face information. The identity card information comparison module compares the acquired user face information in the identity card with the shot user face information, and if the acquired user face information is matched with the shot user face information, the identity card information verification module passes the verification of the user identity card information.
For example, user face information, user name, age and other user-related information in the authenticated identification card are collected and stored, the collected user face information is compared with the shot user face information (which can be shot under the control of a teller or automatically shot by corresponding equipment), and the identification card information is confirmed when matching is performed. After the identity card information is confirmed, collecting user characteristic information of the confirmed identity card information, and storing the confirmed identity card information and the collected user characteristic information into a user characteristic information database, wherein the user characteristic information comprises user biological characteristic information and/or user signature information, and the user biological characteristic information comprises fingerprint information, palm vein information, face information and iris information. When a user transacts a remote service through a network, fingerprint information and palm vein information of the user are collected (one or a combination of a plurality of information can be collected), the collected fingerprint information is compared with the fingerprint information in the user characteristic information database, the collected palm vein information is compared with the palm vein information in the user characteristic information database, if the collected fingerprint information and the collected palm vein information are matched, the collected fingerprint information and the collected palm vein information are verified, and a subsequent service flow can be performed. When the service needs user signature, comparing the acquired user signature information with the user signature information in the user characteristic information database and/or the user name in the previously stored identity card, and if the acquired user signature information is matched with the user signature information in the user characteristic information database, verifying the acquired user signature information. Further, in the above verification process, if the automatic verification fails, the teller may be requested to perform manual verification through the network.
Fig. 3 is a structural configuration diagram of a VTM system according to an embodiment of the present invention, and as shown in fig. 3, an identification card recognition system in the VTM system mainly includes a teller 31, a VTM platform 32, and a VTM terminal 33.
The VTM terminal 33 is connected with the VTM platform 32 through a network; the teller 31 is connected with the VTM platform 32 through a network.
The VTM terminal 33 can be deployed remotely to provide banking services for users, the users can directly perform self-service operations on the banking services on the VTM terminal 33, when the teller 31 needs to provide assistance, the VTM terminal 33 initiates a video call, and the VTM platform 32 distributes the teller 31 to serve the users.
In the process of remote service handling of the user, the user can use an identity card for authentication as required, and also can use fingerprints, palm veins, human faces and the like for authentication.
When the VTM terminal is used for transacting business or opening a card for the first time, the VTM terminal 33 collects user information, such as an identity card, a fingerprint, a palm vein, a face and the like, and authenticates the user through manual or software automatic identification, and stores an authentication result in the VTM platform 32 for subsequent use.
When the user transacts other services subsequently, the user biological characteristic information is directly collected by the VTM terminal 33 and is compared with the authentication information stored in the VMT platform 32 manually or automatically by software, so that the user identity confirmation is completed, and the trouble of taking an identity card can be saved.
In order to improve the security of the VTM, the comprehensive verification of the identity of the user can be carried out by utilizing all the biological characteristic information of the user.
Fig. 4 is a flowchart of remote user identity information acquisition according to an embodiment of the present invention, and as shown in fig. 4, the steps include:
step S400: on the VTM terminal equipment, a user selects the related service of the identity card and puts the identity card in an identity card identification area of the VTM terminal equipment according to the prompt. The VTM terminal automatically collects the information of the identity card, identifies the authenticity of the identity card and scans the identity card into an image file.
Step S401: and the VTM terminal transmits the acquired identity card information and the acquired image to the teller side through the VTM platform.
Step S402: the teller preliminarily confirms the user identification card information, and if no problem exists, the teller takes a picture of the user so as to further confirm the identification card information.
Step S403: the teller confirms the user identity card information and the photographing result, or the face recognition software automatically recognizes and analyzes the identity card face and the face in photographing, and further similarity evaluation can be given.
The face recognition technology in this step belongs to the prior art and does not belong to the protection scope of this patent.
Step S404: and the VTM platform stores the identity card information and the confirmation result.
The following information collection can continue as needed.
Step S405: the VTM terminal collects the user biological feature information, such as: fingerprint information, palm vein information, face information, iris information and other user biological characteristic information, and user signature information may be collected.
The user biological feature collection in this step belongs to the prior art and does not belong to the protection scope of this patent.
Step S406: and the VTM terminal transmits the collected user biological characteristic information and/or user signature information to the teller side through the VTM platform, the teller confirms the information, if the information has problems, the teller prompts the user to collect the information again, and if the information does not have problems, the teller enters the next step.
Step S407: the VTM platform saves the user biological characteristic information and/or the user signature information.
Fig. 5 is a first flowchart of remote user identity recognition provided in an embodiment of the present invention, and as shown in fig. 5, the step of the VTM system recognizing the user identity includes:
step S500: and according to the service requirement, the user places the identity card at the appointed position of the VTM terminal, and the VTM terminal scans and verifies the validity of the identity card.
Step S501: the VTM terminal sends the identification card information to the teller side, and the teller primarily confirms the identification card information, and if there is no problem, the procedure goes to step S502.
Step S502: the teller initiates a remote photographing operation for the user, and if the photographing effect is achieved, the flow proceeds to step S503.
Step S503: the teller confirms the user identity card information and the photographed picture.
And automatically comparing and analyzing the similarity of the head portrait on the identity card and the head portrait of the photographed picture through face recognition software according to needs.
Step S504: the teller feeds back the confirmation and analysis results to the VTM platform to determine the subsequent business process.
In order to facilitate the user to use the VTM terminal, this embodiment further provides an identity card-free method for user identity confirmation, fig. 6 is a second flowchart of the remote user identity recognition provided in the embodiment of the present invention, and as shown in fig. 6, the steps include:
step S600: and the user selects the identity card exempting service.
This step may call a teller of the VTM platform to assist, if desired.
Step S601: the VTM terminal collects the biometric information of the user, such as fingerprint scanning, palm vein scanning, face photographing, iris scanning, and the like.
Step S602: the VTM terminal sends the user biometric information to the VTM platform.
The VTM platform automatically analyzes and compares the collected user biological characteristic information with a user information base stored in the VTM platform, if the collected user biological characteristic information is completely matched with the user information base, the VTM terminal carries out subsequent business processes, and if not, the step S603 is carried out.
Step S603: the VTM terminal calls the VTM platform, the VTM platform distributes a teller to assist, and transmits the collected user biological characteristic information to the teller.
Step S604: the teller automatically analyzes the result in combination with the VTM platform, manually confirms the user, and after the confirmation is passed, the process proceeds to step S605.
Step S605: and the teller feeds back the confirmation result to the VTM platform to drive the VTM terminal service to continue.
In summary, the present invention has the following technical effects:
1. the invention can avoid the identity card to confirm the identity of the user; according to the invention, the user characteristic information is collected in advance, so that the user identity confirmation can be avoided by the identity card when the user transacts the remote service through the network, and the trouble of carrying the identity card by the user is saved.
2. The invention can confirm the user identity through the teller, thereby improving the success rate of user identity confirmation.
Although the present invention has been described in detail hereinabove, the present invention is not limited thereto, and various modifications can be made by those skilled in the art in light of the principle of the present invention. Thus, modifications made in accordance with the principles of the present invention should be understood to fall within the scope of the present invention.
Claims (6)
1. A method for identity card-free user identity confirmation in a VTM system is characterized by comprising the following steps:
obtaining a comparison result of the user face information in the user identity card and the user face information obtained by shooting by comparing the user face information in the user identity card with the user face information obtained by shooting;
if the comparison result of the user face information in the user identity card and the user face information obtained by shooting is matching, acquiring user characteristic information;
storing the user face information, the user related information of the user name and the collected user characteristic information in the user identity card into a user characteristic information database;
and when the user transacts the remote identity card-free service subsequently through the network, comparing the acquired user characteristic information with the user characteristic information stored in the user characteristic information database, and if the acquired user characteristic information is matched with the user characteristic information stored in the user characteristic information database, obtaining the user related information stored in the user identity card in the user characteristic information database.
2. The method of claim 1, the user characteristic information comprising user biometric information and/or user signature information, wherein the user biometric information comprises fingerprint information, palm vein information, iris information;
when a user transacts the remote identity card-free service subsequently through a network, at least one of fingerprint information, palm vein information, face information, iris information and user signature information is acquired.
3. The method according to claim 2, wherein at least one of the collected fingerprint information, palm vein information, iris information, and user signature information is compared with corresponding information in the user characteristic information database, and if all match, the collected user characteristic information is verified.
4. An identity card-free user identity confirmation device in a VTM system, comprising:
the identity card information comparison module is used for comparing the user face information in the user identity card with the user face information obtained by shooting to obtain a comparison result of the user face information in the user identity card with the user face information obtained by shooting;
the information acquisition module is used for acquiring user characteristic information if the comparison result of the user face information in the user identity card and the user face information obtained by shooting is matched, storing the user related information containing the user face information and the user name in the user identity card and the acquired user characteristic information into a user characteristic information database, and acquiring the user characteristic information again when a user transacts the remote identity card-free service through a network subsequently;
and the information confirmation module is used for comparing the user characteristic information collected again with the user characteristic information stored in the user characteristic information database, and if the user characteristic information is matched with the user characteristic information stored in the user characteristic information database, the user related information in the user identity card stored in the user characteristic information database is obtained.
5. The apparatus of claim 4, wherein the user characteristic information comprises user biometric information and/or user signature information, wherein the user biometric information comprises fingerprint information, palm vein information, iris information;
the information acquisition module acquires at least one of fingerprint information, palm vein information, iris information and user signature information when a user transacts a remote identity card-free service subsequently through a network.
6. The apparatus of claim 5, further comprising:
and the information comparison module is used for comparing at least one of the collected fingerprint information, palm vein information, iris information and user signature information with corresponding information in the user characteristic information database.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201410244895.3A CN105224842B (en) | 2014-06-04 | 2014-06-04 | Method and device for confirming user identity in VTM system |
| PCT/CN2014/084846 WO2015184686A1 (en) | 2014-06-04 | 2014-08-20 | Method and device for confirming user identity in vtm system |
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| CN201410244895.3A CN105224842B (en) | 2014-06-04 | 2014-06-04 | Method and device for confirming user identity in VTM system |
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| CN105224842B true CN105224842B (en) | 2020-04-28 |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN105681610A (en) * | 2016-01-29 | 2016-06-15 | 平安科技（深圳）有限公司 | Customer service telephone interaction method and system and mobile terminal |
| CN105678527A (en) * | 2016-02-05 | 2016-06-15 | 胡金钱 | Banking business remote identity verification system and method based on fingerprint and human face |
| CN106326861A (en) * | 2016-08-25 | 2017-01-11 | 广州御银自动柜员机科技有限公司 | Iris recognition device |
| CN106384456A (en) * | 2016-08-25 | 2017-02-08 | 广州御银自动柜员机科技有限公司 | VTM machine based on iris identification |
| CN106570469A (en) * | 2016-11-01 | 2017-04-19 | 北京无线电计量测试研究所 | Self-service type binocular iris registration method and iris registration device based on method |
| CN107332825A (en) * | 2017-06-09 | 2017-11-07 | 国政通科技股份有限公司 | A kind of client identity authentication method and system |
| CN108769011A (en) * | 2018-05-29 | 2018-11-06 | 北京华大智宝电子系统有限公司 | A kind of electronic signature equipment, auth method and system |
| CN108962360B (en) * | 2018-08-20 | 2021-06-22 | 北京旷视科技有限公司 | Verification method and device, server, application server and real-name verification system |
| CN110858283A (en) * | 2018-08-23 | 2020-03-03 | 营利度富信息系统（上海）有限公司 | Application of face recognition in intelligent bank system |
| CN114574565A (en) * | 2020-12-02 | 2022-06-03 | 深圳华大因源医药科技有限公司 | Method for determining the presence of a predetermined species in an environmental sample by metagenomic sequencing |
| CN115631514B (en) * | 2022-10-12 | 2023-09-12 | 中海银河科技(北京)有限公司 | User identification method, device, equipment and medium based on palm vein fingerprint |
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| CN105224842A (en) | 2016-01-06 |
| WO2015184686A1 (en) | 2015-12-10 |
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